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Official Journal EN
of the European Union L series
2024/1211 3.5.2024
GUIDELINE (EU) 2024/1211 OF THE EUROPEAN CENTRAL BANK
of 16 April 2024
on the Eurosystem’s provision of reserve management services in to central banks and countries
located outside the euro area and to international organisations (ECB/2024/13)
(recast)
THE GOVERNING COUNCIL OF THE EUROPEAN CENTRAL BANK,
Having regard to the Treaty on the Functioning of the European Union,
Having regard to the Statute of the European System of Central Banks and of the European Central Bank, and in particular
Articles 12.1 and 14.3 and Article 23 thereof,
Whereas:
(1) A number of amendments are to be made to Guideline (EU) 2021/564 of the European Central
Bank (ECB/2021/9)(1). In the interests of clarity, that Guideline should be recast.
(2) In line with the role of the euro as an international reserve currency, the Eurosystem has developed a framework for
the provision of reserve management services in euro to central banks, monetary authorities and countries located
outside the euro area and to international organisations. The Eurosystem reserve management services (ERMS) are
at the core of this framework and comprise a well-defined set of standardised reserve management services that
allow customers to comprehensively manage their euro-denominated reserve assets through a single Eurosystem
central bank.
(3) Pursuant to Article 23 in conjunction with Article 42.4 of the Statute of the European System of Central Banks and
of the European Central Bank (hereinafter the ‘Statute of the ESCB’), the European Central Bank (ECB) and the
national central banks of the Member States whose currency is the euro may establish relations with central banks
and financial institutions in other countries and, where appropriate, with international organisations, and conduct
all types of banking transactions in their relations with third countries and international organisations.
(4) When providing Eurosystem reserve management services to customers, irrespective of the Eurosystem central bank
through which such services are provided, the Eurosystem should act as a single system. To this end, this Guideline
aims to ensure, inter alia, that Eurosystem reserve management services are provided on a standardised basis under
harmonised terms and conditions and that the ECB, the ERMS providers or the Eurosystem, as appropriate, receive
adequate information regarding these services.
(5) All information, data and documents including those received from customers, drafted by and/or exchanged
between Eurosystem central banks in the context of Eurosystem reserve management services are of a confidential
nature and are subject to Article 37 of the Statute of the ESCB. The sharing of any information that contains
personal data must be carried out in compliance with the applicable Union law governing data protection.
(6) In accordance with Article 1, point (c), of Guideline (EU) 2019/671 of the European Central Bank (ECB/2019/7)(2),
the provisions of that Guideline do not apply to transactions executed and deposits taken within the framework of
the Eurosystem reserve management services. For the avoidance of doubt and in the interests of legal certainty this
should be specified in this Guideline.
(1) Guideline (EU) 2021/564 of the European Central Bank of 17 March 2021 on the Eurosystem’s provision of reserve management
services in euro to central banks and countries located outside the euro area and to international organisations and repealing
Guideline (EU) 2020/1284 of the European Central Bank (ECB/2021/9) (OJ L 119, 7.4.2021, p. 121).
(2) Guideline (EU) 2019/671 of the European Central Bank of 9 April 2019 on domestic asset and liability management operations by the
national central banks (ECB/2019/7) (OJ L 113, 29.4.2019, p. 11).
ELI: http://data.europa.eu/eli/guideline/2024/1211/oj 1/9EN
OJ L, 3.5.2024
(7) The Governing Council has decided that greater transparency of the remuneration of non-monetary policy deposits
is necessary. The remuneration rates applicable to these deposits are set out in several different legal acts. In order to
improve transparency, as well as consistency across related legal acts, it is appropriate for remuneration rates to be
set out in a comprehensive manner in a single legal act to facilitate communication of the remuneration rates and to
allow for future adjustments of those rates. Consequently, the remuneration rules relating to deposits taken within
the framework of the Eurosystem reserve management services include references to the relevant provisions of
Decision (EU) 2024/1209 of the European Central Bank (ECB/2024/11)(3), which is the single legal act that sets out
the remuneration applicable to non-monetary policy deposits.
(8) In order to ensure legal certainty, it is necessary to align the date of application of this Guideline with the date of
application of Decision (EU) 2024/1209 (ECB/2024/11). This Guideline should therefore apply from 1 December
2024,
HAS ADOPTED THIS GUIDELINE:
Article 1
Subject matter and scope
This Guideline sets out the framework for the provision of Eurosystem reserve management services by Eurosystem central
banks to customers.
Article 2
Definitions
For the purposes of this Guideline, the following definitions apply:
(1) ‘international organisation’ means any organisation, other than a Union institution or body, established by or under
the authority of an international treaty;
(2) ‘Eurosystem reserve management services’ or ‘ERMS’ means the reserve management services listed in Article 3 that
may be provided by ERMS providers to customers allowing customers to comprehensively manage their reserves
through one or more ERMS providers;
(3) ‘customer’ means any central bank (including any monetary authority) or any country (including any public
authority or government agency) located outside the euro area, or any international organisation to which
Eurosystem reserve management services are provided by one or more Eurosystem central banks;
(4) ‘Eurosystem central bank’ means the ECB or any national central bank of a Member State whose currency is the euro;
(5) ‘ERMS provider’ means a Eurosystem central bank which provides all or a subset of the Eurosystem reserve
management services irrespective of whether the relevant Eurosystem central bank concluded a contract with the
customer;
(6) ‘Tier 1 investment facility’ means a limited facility for investment directly with the ERMS provider;
(7) ‘Tier 2 investment facility’ means a facility for investment on an agency basis in the market with counterparties
selected by the ERMS provider;
(8) ‘agency basis’ means that the ERMS provider acts as agent for a customer in either of the following ways: (a) on a
disclosed basis, where the ERMS provider acts in the name and on behalf of its customer vis-à-vis its counterparty,
i.e. it discloses the identity of its customer and the fact that it acts as an agent for that customer; or (b) on an
undisclosed basis, where the ERMS provider acts on behalf of but not in the name of its customer vis-à-vis its
counterparty, i.e. it discloses the fact that it acts as an agent on behalf of one of its customers but does not disclose
the identity of that customer;
(3) Decision (EU) 2024/1209 of the European Central Bank of 16 April 2024 on the remuneration of non-monetary policy deposits held
with national central banks and the European Central Bank (ECB/2024/11) (OJ L, 2024/1209, 3.5.2024, ELI: http://data.europa.eu/eli/
dec/2024/1209/oj).
2/9 ELI: http://data.europa.eu/eli/guideline/2024/1211/ojEN
OJ L, 3.5.2024
(9) ‘excess cash balance’ means a balance that cannot be accommodated under either the Tier 1 investment facility or the
Tier 2 investment facility on any given day;
(10) ‘principal basis’ means that the ERMS provider acts in its own name and on its own behalf with regard to its
customers and counterparties;
(11) ‘reserves’ means euro-denominated cash and those euro-denominated securities that are included in the Eurosystem
list of eligible marketable assets, as published and updated daily on the ECB’s website in accordance with Article 61
of Guideline (EU) 2015/510 of the European Central Bank (ECB/2014/60)(4), with the exception of:
(a) securities falling under haircut category V under Guideline (EU) 2016/65 of the European Central
Bank (ECB/2015/35)(5)(asset-backed securities);
(b) cash and securities held solely for the purpose of meeting the pension and related obligations of a customer
towards its former or existing staff;
(c) cash and securities held solely for the following purposes or in the following accounts:
(i) public debt rescheduling within the framework of international agreements or funds stemming from
other programme loans to the extent that the funds are not at the free disposal of the account holder
(e.g. when funds are mandatorily held in locked accounts ahead of repayment);
(ii) the No 1 Account, No 2 Account or Securities Account of the International Monetary Fund; and
(iii) euro area Member States’ paid-in contributions to international development banks;
(d) categories of securities as decided from time to time by the Governing Council.
Article 3
Eurosystem reserve management services
ERMS providers may offer all or a subset of the following Eurosystem reserve management services to customers in
accordance with this Guideline. Where relevant, the remuneration applied shall be as set out in Article 2(2) of Decision
(EU) 2024/1209 (ECB/2024/11):
(1) the following cash account services:
(a) opening and managing cash accounts;
(b) executing and recording incoming and outgoing cashless payment transactions in connection with Eurosystem
reserve management services;
(2) the following custodian services:
(a) opening and managing securities accounts and providing safekeeping through one or a combination of the
following, from which ERMS providers are free to select the particular custodian and settlement arrangements
they wish to offer to their respective customers:
(i) an account with the local central securities depository (CSD);
(ii) remote access to a CSD or international CSD (ICSD);
(iii) bilateral agreements between an ERMS provider and the national central bank of the country where the
relevant securities are issued;
(b) end-of-month custody statements, with the possibility of also providing statements on other dates at the
customer’s request;
(c) transmission of statements via SWIFT to all customers capable of receiving statements via SWIFT, and via other
means as appropriate for customers not capable of receiving statements via SWIFT;
(4) Guideline (EU) 2015/510 of the European Central Bank of 19 December 2014 on the implementation of the Eurosystem monetary
policy framework (ECB/2014/60) (OJ L 91, 2.4.2015, p. 3).
(5) Guideline (EU) 2016/65 of the European Central Bank of 18 November 2015 on the valuation haircuts applied in the implementation
of the Eurosystem monetary policy framework (ECB/2015/35) (OJ L 14, 21.1.2016, p. 30).
ELI: http://data.europa.eu/eli/guideline/2024/1211/oj 3/9EN
OJ L, 3.5.2024
(d) notification of corporate actions, including for example coupon payments and redemptions, in relation to a
customers’ securities holdings;
(e) processing corporate actions on behalf of customers;
(f) facilitating arrangements for automatic securities lending programmes between customers and third-party
agents on behalf of customers, under certain restrictions, either via programmes operated by CSDs or ICSDs or
via third party agents. Agreements shall be executed as necessary in order to grant the securities lending agent
(CSD, ICSD or third party agent) access to customers’ securities holdings. In certain cases, additional sub-
accounts may have to be opened for the customer, for example where the customer does not wish the agent to
have access to its entire securities holdings or the ERMS provider does not wish the agent to have access to the
customer’s main cash account. This facility shall only be granted if the lending agent is an institution acceptable
to the ERMS provider concerned in terms of both that agent’s settlement reputation and record and the
jurisdiction where the agent operates and/or is incorporated;
(3) the following settlement services:
(a) free of payment or delivery/receipt versus payment settlement services for all euro-denominated securities for
which an ERMS provider offers a securities account to the respective customer, making the customer aware of
the links that may be used for the settlement of securities held by the customer’s counterparties and the risks of
using links not eligible for Eurosystem monetary policy operations;
(b) confirmation of settlement of all operations via SWIFT (or other means as appropriate for customers not
capable of receiving statements via SWIFT);
(4) the following cash overnight investment services:
(a) a Tier 1 investment facility subject to the following:
(i) the Tier 1 investment facility shall be limited to an overall amount determined by the Governing Council
for the entire Eurosystem and a portion of this overall amount shall be allocated to each ERMS provider;
(ii) the ECB shall retain a certain portion of the overall Tier 1 investment facility amount determined by the
Governing Council which it may allocate in part or in full to any ERMS provider as deemed appropriate;
(iii) the ERMS provider may allocate, upon a customer’s request, a Tier 1 investment facility amount to that
individual customer for the Tier 1 investment facility, up to a maximum limit per customer determined
by the Governing Council. If the consent referred to in Article 5(2) is not obtained from a customer,
that customer’s limit for the Tier 1 investment facility balances shall be set to zero by the relevant ERMS
provider;
(iv) the ERMS provider may unilaterally change the allocated Tier 1 investment facility amount without the
customer’s consent;
(v) the funds invested under the Tier 1 investment facility are not reversed in the market;
(vi) the credit or debit of interest on customers’ accounts shall be computed on a day-to-day basis (applying
euro short-term rate (€STR) published on each TARGET business day based on transactions conducted
and settled on the previous TARGET business day) and credited or debited to each customer’s account
within five business days of the last business day of the previous month at the latest;
(b) a Tier 2 investment facility, subject to the following:
(i) if a customer expresses interest in this investment facility, the relevant ERMS provider shall endeavour to
invest, on an agency basis, the relevant funds with counterparties on its counterparty list;
(ii) transactions under the Tier 2 investment facility shall be executed on a best effort basis. All credit risks,
and any losses sustained, shall be borne by the customer;
(iii) this kind of investment shall only be made if the remuneration is above the remuneration of excess cash
balances. Pooling of investments and block trades shall remain possible;
(c) excess cash balances, subject to such excess cash balances remaining on the respective cash accounts;
4/9 ELI: http://data.europa.eu/eli/guideline/2024/1211/ojEN
OJ L, 3.5.2024
(5) the following fixed-term deposit services:
(a) fixed-term deposits from customers on an agency basis, subject to the following:
(i) transactions shall be executed at the customer’s request (via SWIFT or via other means as appropriate for
customers not capable of receiving statements via SWIFT), which may be transmitted on an individual
basis or as part of a standing order arrangement;
(ii) transactions shall be entered into with the counterparties on the relevant ERMS provider’s counterparty
list;
(iii) all credit risks, and any losses sustained, shall be borne by the customer;
(iv) transactions shall be executed on a best effort basis;
(b) fixed-term deposits from customers on a principal basis, subject to the following:
(i) the fixed-term deposits shall be immediately reversed in the market on a collateralised basis;
(ii) a minimum maturity of one day and a maximum maturity of 12 months shall be offered on a deposit
with no restriction on the value date of the initial placement, provided that the ERMS provider is able to
neutralise the liquidity impact;
(iii) the minimum size of a deposit shall be EUR 1 000 000;
(6) execution of investments for customers in accordance with their standing instructions, or an investment mandate,
and in accordance with the set of Eurosystem reserve management services, subject to the following:
(a) the ERMS provider shall arrange for interested customers to execute a power of attorney under which
investments may be made in accordance either with their standing instructions or with an investment mandate;
(b) the power of attorney referred to in point (a) shall state the amounts involved and the frequency of the standing
instructions. The funds required to cover the costs of the transaction executed in line with the standing
instructions shall be deposited in the customer’s cash account with the relevant ERMS provider no later than
close of business on the settlement date or at an earlier cut-off time as indicated in the individual ERMS contract;
(c) unless the customer instructs otherwise two business days in advance of the execution of the instructions,
standing instructions are executed automatically;
(7) execution of customers’ orders for securities purchases or sales in the secondary market, which shall cover securities
from the entire range of eligible securities for which securities accounts are provided as set out in point (2)(a), subject
to the following:
(a) Eurosystem central banks shall execute securities orders on an agency basis or on a principal basis;
(b) securities orders shall be executed on a best effort basis;
(c) the funds required to cover the costs of the transaction executed in line with a securities order shall be deposited
in the customer’s cash account with the ERMS provider no later than close of business on the settlement date or
at an earlier cut-off time as indicated in the individual ERMS contract;
(8) the following foreign exchange transaction services in respect of euro against other currencies and gold as well as
reverse repurchase agreements (reverse repos) in euro:
(a) purchases or sales on a spot basis on a principal basis;
(b) swaps on a principal basis;
Eurosystem foreign exchange transaction services offered by ERMS providers on a principal basis shall be executed in
their own names and may be subject to the guidelines adopted by the ECB on the basis of Article 31 of the Statute of
the ESCB that set out the thresholds at or below which various types of foreign exchange operations on any given
day may be conducted by national central banks without the ECB’s approval, and above which various types of
foreign exchange operations on any given day may not be conducted by national central banks without the ECB’s
prior approval. Insofar as the transactions executed pursuant to this Guideline are subject to the guidelines adopted
by the ECB on the basis of Article 31 of the Statute of the ESCB, the latter guidelines shall also apply.
ELI: http://data.europa.eu/eli/guideline/2024/1211/oj 5/9EN
OJ L, 3.5.2024
Article 4
Costs and service charges
ERMS providers shall charge their customers the following costs and service charges:
(1) to recover internal costs for the custodian and settlement services provided to customers for the range of eligible
securities set out in Article 3, points (2) and (3), the following fees, as determined by the Governing Council:
(a) a custody fee calculated in relation to the volume of securities;
(b) a transaction fee, which shall be charged on the following basis:
(i) each time securities are deposited for or withdrawn from safe custody; or
(ii) for each securities lending transaction in which the ERMS provider has a direct operational involvement;
(2) for the execution of securities orders, internal costs shall be covered by applying a margin to be determined by the
ERMS provider concerned on a transaction basis. Any external fees, for example fees charged by CSDs, ICSDs and
correspondent central banks in the context of bilateral arrangements shall be passed on in full to customers. These
fees may vary and are not harmonised at Eurosystem level;
(3) the fees charged to customers for investments in accordance with standing instructions or an investment mandate
shall be those applied for the underlying securities-related operation or cash service. No separate or additional fees
shall be applied for the execution of standing instructions as such. The fee for an investment mandate shall be
determined by the relevant ERMS provider;
(4) for costs incurred in providing foreign exchange transaction services on a principal basis the relevant ERMS provider
shall apply a margin between the purchasing or selling price of the foreign exchange, as determined by the respective
ERMS provider, and the prevailing market rate on an individual transaction basis;
(5) customers shall ensure that their cash accounts balances are greater than or equal to zero no later than close of
business on every business day.
Article 5
Information regarding Eurosystem reserve management services
1. ERMS providers shall provide to the ECB any relevant information on the provision of Eurosystem reserve
management services to customers and inform the ECB when a potential customer approaches them. The ECB may share
relevant information within the ECB and the Eurosystem on a strict need to know basis. The sharing of any information
that contains personal data shall be carried out in compliance with the applicable Union law governing data protection.
Shared information shall not include transaction data broken down by individual customer.
2. ERMS providers shall endeavour to obtain a customer’s consent to the disclosure of its identity to the Eurosystem for
the following purposes:
(a) analysis of Eurosystem reserve management services and conditions, including Tier 1 investment facility allocation;
(b) protection of customers and other ERMS providers from damage through identified major incidents, i.e. cyber-
attacks, technical or operational failure or fraud on the customer side;
(c) support of lending/repurchase (repo) operations with the customer; and
(d) other Eurosystem tasks or advisory functions within the mandate of the ECB.
3. If a customer’s consent to the disclosure of its identity for the purposes referred to in paragraph 2 is not obtained, the
ERMS provider concerned shall provide to the ECB the relevant information (via a pseudonymised numerical identification
code) without revealing the identity of that customer, and shall set the customer’s limit for the Tier 1 investment facility
balances to zero.
6/9 ELI: http://data.europa.eu/eli/guideline/2024/1211/ojEN
OJ L, 3.5.2024
4. The ECB may request ERMS providers to disclose to it ad hoc information on any customer in exceptional
circumstances, such as the customer being potentially subject to sanctions or restrictive measures, and may share such
information within the Eurosystem. ERMS providers shall send information about such ad hoc information-sharing to the
customer as soon as reasonably practicable.
5. Eurosystem central banks shall inform the ECB about the provision of any service in euro in relation to the
investment of reserves that is not included in Article 3 and hence not subject to this Guideline, specifying the type of
service and the applicable terms and conditions.
Article 6
Prohibition and suspension of Eurosystem reserve management services
1. The customer shall comply with all Union and national legislation on sanctions or restrictive measures and for the
prevention of money laundering and terrorist financing, in so far as and to the extent that such legislation is applicable to
the customer, including instructions given by competent authorities. The customer shall also confirm to the ERMS
provider its compliance with such legislation and that it is not involved in any form of money laundering or terrorist
financing.
2. ERMS providers may limit, suspend or exclude a customer from the provision of Eurosystem reserve management
services under any of the following circumstances:
(a) if the customer fails to comply with the obligations referred to in paragraph 1;
(b) if the customer and/or its reserves are subject to any sanctions or restrictive measures imposed by Union and/or
national legislation;
(c) if the customer fails to comply with any obligations provided for in this Guideline or in the individual ERMS
contract.
3. If the ERMS provider refuses to provide, or limits the provision of Eurosystem reserve management services to a
customer, on the basis of a measure or decision other than those referred to in paragraph 1, the ERMS provider concerned
shall promptly notify the ECB thereof. The ECB shall in turn promptly inform the other Eurosystem central banks thereof.
The taking of any such measure or decision shall not prevent the other Eurosystem central banks from providing
Eurosystem reserve management services to such customers.
Article 7
Responsibility and liability for Eurosystem reserve management services
1. Each ERMS provider shall be responsible for the execution of any contractual or informal arrangement on
Eurosystem reserve management services with its customers and shall be liable for the services that it provides. The
existence of such an arrangement does not in itself create customer rights or entitlements with respect to any other
Eurosystem central banks.
2. The ERMS provider may make suggestions to customers as to the timing and execution of a transaction to avoid
conflicts with the Eurosystem’s monetary and exchange rate policy, and shall not be liable for any consequences that such
suggestions may have for the customer.
Article 8
Contractual arrangements with customers
1. ERMS providers shall ensure that their contractual arrangements with customers implement this Guideline.
2. If a customer does not agree to the changes necessary to ensure that its contractual arrangement with the ERMS
provider is consistent with this Guideline, the ERMS provider shall terminate the contractual arrangement. Where the
amendment refers to a specific service only and not the entire set of services, the ERMS provider may opt to terminate only
the service that is concerned by the relevant changes.
ELI: http://data.europa.eu/eli/guideline/2024/1211/oj 7/9EN
OJ L, 3.5.2024
Article 9
Role of the ECB
The ECB shall coordinate the general provision of Eurosystem reserve management services and the related information
framework and may, for this purpose, establish internal technical specifications. Any Eurosystem central bank that
becomes an ERMS provider or that terminates its status as an ERMS provider shall inform the ECB accordingly.
Article 10
Non-application of Guideline (EU) 2019/671 (ECB/2019/7)
In accordance with Article 1, point (c), of Guideline (EU) 2019/671 (ECB/2019/7), the provisions of that Guideline do not
apply to transactions executed and deposits taken within the framework of the Eurosystem reserve management services.
Article 11
Repeal of Guideline (EU) 2021/564 (ECB/2021/9)
1. Guideline (EU) 2021/564 (ECB/2021/9) is repealed with effect from 1 December 2024.
2. References to the repealed Guideline shall be construed as references to this Guideline and shall be read in
accordance with the correlation table in the Annex.
Article 12
Taking effect
1. This Guideline shall take effect on the day of its notification to the national central banks of the Member States
whose currency is the euro.
2. The Eurosystem central banks shall comply with this Guideline from 1 December 2024.
Article 13
Addressees
This Guideline is addressed to all Eurosystem central banks.
Done at Frankfurt am Main, 16 April 2024.
For the Governing Council of the ECB
The President of the ECB
Christine LAGARDE
8/9 ELI: http://data.europa.eu/eli/guideline/2024/1211/ojEN
OJ L, 3.5.2024
ANNEX
Correlation table
Guideline (EU) 2021/564 (ECB/2021/9) This Guideline
- Article 1
Article 1 Article 2
Article 2 Article 3
Article 3 -
- Article 4
Article 4 Article 5
Article 5 Article 6
Article 6 Article 7
Article 7 -
- Article 8
Article 8 Article 9
Article 9 -
Article 10 -
- Article 10
- Article 11
Article 11 Article 12
Article 12 Article 13
ELI: http://data.europa.eu/eli/guideline/2024/1211/oj 9/9