The Ministry of Personnel, Public Grievances & Pensions conducted the 14th Pension Adalat on September 10, 2025, at Vigyan Bhawan, New Delhi, under the chairmanship of Dr. Jitendra Singh, MoSPP. The Adalat addressed 894 long-pending grievances related to super senior and family pensioners from 21 Departments/Ministries, including those under the Ministry of Defence, Ministry of Home Affairs, Finance, Railways, Housing & Urban Affairs, and Civil Aviation. Of these, 652 grievances were resolved on the spot.
Several success stories emerged from the Adalat, highlighting the resolution of delayed family pensions, revised pension payment orders (PPOs), and ex-gratia allowances. Examples include:
* Smt. Kamla Devi (Haryana): Resolved delay in family pension since July 21, 2021, with arrears of Rs. 7,37,353 authorized.
* Ms. Lakshmibai Bajirao Phadtare (Maharashtra): Processed revised PPO and pending family pension arrears; Rs. 3,67,542 paid for the period 01.01.2015 to 31.07.2025.
* Smt. Sangita Tomar (Madhya Pradesh): Resolved delay in family pension; PPO generated and arrears of Rs. 4,57,012 paid.
* Smt. Ranjeet Kaur (Haryana): Additional Rs. 5,00,000 in Ex-gratia allowance credited to her bank account.
* Shri Hoshiar Singh (Himachal Pradesh): Resolved non-payment of correct pension amount; basic pension revised, and arrears of Rs. 36,738 paid.
* Smt Sarti Devi (Haryana): Revision of family pension in accordance with OROP II tables since July 2019; arrears for the amount Rs 1,10, 502 due to her will be credited into her account at the earliest.
* Smt. Shakira Begam (West Bengal): Arrears amounting to Rs 4,4813 have been processed and will be paid in next payment cycle.
The initiative aims to ensure faster grievance resolution and enhance dignity and financial security for family pensioners, reflecting the government's commitment to pensioners as active contributors to society.
Key Entities Referenced
Pension Adalat: A forum for resolving pension-related grievances. The 14th Pension Adalat was conducted at Vigyan Bhawan, New Delhi.
Dr. Jitendra Singh: Minister of State for Personnel, Public Grievances and Pensions (MoSPP) and Chairman of the 14th Pension Adalat.
Ministry of Personnel, Public Grievances Pensions: The government ministry responsible for personnel matters, public grievances, and pensions.
Ministry of Defence: A government ministry. Some grievances pertained to departments under this ministry.
Haryana: A state in India, mentioned in relation to multiple pensioners and their grievances.
Maharashtra: A state in India, mentioned in relation to a pensioner and their grievances.
Madhya Pradesh: A state in India, mentioned in relation to a pensioner and their grievances.
Central Reserve Police Force (CRPF): An armed force of the Union of India. Mentioned in relation to family pension grievance of Smt. Kamla Devi
Ministry of Personnel, Public Grievances & Pensions
14th Pension Adalat conducted at Vigyan Bhawan,
New Delhi on 10.09.2025 under the Chairmanship of
Dr Jitendra Singh, MoS(PP)
Success stories of the 894 long pending Super
senior and family pension grievances taken up for
redressal
Committed to ensure faster resolution of grievances
and enhance dignity and financial security for the
Family Pensioners
Posted On: 16 SEP 2025 12:13PM by PIB Delhi
Launching the 14th Pension Adalat at Vigyan Bhawan, New Delhi on 10.09.2025, Dr. Jitendra Singh
lauded the initiative of conducting the Pension Adalats for its ‘whole of government approach’ by
bringing together all the concerned departments on one platform for expeditious and effective
resolution of grievances. He highlighted that the initiative has not only expedited grievance
redressal but also reinforced the government’s commitment to pensioners as active contributors to
society.
894 grievances related to grievances of super senior and family pensioners pertaining to 21
Departments/Ministries belonging to the Departments under Ministry of Defence, Ministry of Home Affairs,
Finance, Railways, Housing & Urban Affairs, Civil Aviation etc. were taken up in the Adalat for redressal out
of which 652 grievances were resolved on the spot underscoring the efficiency of this initiative in delivering
timely justice to pensioners.
There were many heart-warming success stories which came out of the Adalat held on 10.09.2025. Excerpts
of some of the cases are mentioned below to appreciate the struggles experienced by the Pensioners and how
the mechanism of Pension Adalat enabled them to get their long-pending rightful dues.
Smt. Kamla Devi
Smt. Kamala Devi, an 84-year-old widow of the late Sh. Sardar Singh who retired from the 9th Bn
CRPF on August 3, 1976 belongs to Haryana.The issue was significant delay in the start of her
family pension, which had been pending since July 21, 2021. It was apprised in the Adalat by CRPF
authorities that her case has been resolved and sanction for start of dual family pension has been
issued.Arrears of dual family pension for Rs, 7,37,353/- from 22/07/2021 to 30/06/2025 has been
also authorised.
Ms Lakshmibai Bajirao Phadtare
The case of Ms Lakshmibai Bajirao Phadtare who belongs to Maharashtra was to process revisedPPO and pending family pension arrears. It was apprised in the Adalat by the Ministry of Railways
authorities that her case has been resolved and CPPC SBI, Mumbai has informed that arrears
amounting to Rs 3,67,542/- for the period 01.01.2015 to 31.07.2025 has been paid on 16.08.2025.
Sangita Tomar
Smt Sangita Tomar belongs to Madhya Pradesh. She had raised a request to resolve delay in the family
pension. She was spouse of Late Sh. Mangal Singh Tomar, a BSF Head Constable who died on duty on
August 10, 2024. Despite her submitting the necessary documents to his unit, the family pension had not
started and a PPO had not been issued. It was apprised by the BSF authorities in the Adalat that her case has
been resolved and PPO has been generated. The family pension has also been started. Rs 4,57,012/- has been
paid to her as arrears.
Smt Ranjeet Kaur
Smt Ranjeet Kaur who belongs to Haryana is the widow of Havildar Late Lakhwider Singh, who died
on 15 April 2006 while on duty. Her case for an additional Rs 5,00,000 in Ex-gratia allowance was
pending. It was apprised in the Adalat by the CGDA and PCDA, MoD that the amount of Ex-gratia
for Rs.5,00,000/- is being credited into her bank account.
Shri Hoshiar Singh
Shri Hoshiar Singh belongs to Himachal Pradesh. He had raised a grievance regarding the non-
payment of the correct pension amount. It was apprised in the Adalat by the O/o CGDA and PCDA,
MoD thathis casehas beenresolved and Basicpension has beenrevisedand arrearsofRs. 36,738/-
have also been paid.
Smt Sarti Devi
Smt Sarti Devi belongs to Haryana. She was awaiting revision of my family pension in accordance
with the OROP-II tables since July 2019. It was apprised in the Adalat by the O/o CGDA and PCDA,
MoD that her case has been resolved and pension has been revised under OROP II and arrears for
the amount Rs 1,10, 502/- due to her will be credited into her account at the earliest.
Smt Shakira Begam
Smt. Sakira Begam, widow of late Rafi-ul-Islam (Havildar) and belongs to West Bengal had not
received the correct family pension arrears. Her Non-Payment Certificate (NPC) from PNB and
due/drawn statement were awaited. It was apprised in the Adalat by the Department of Financial
Services and PNB thatarrears amounting to Rs 4,4813/- have been processed and will be paid in
next payment cycle.
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NKR/PSM
(Release ID: 2167059)