## Secretariat Reforms Monthly Report: August 2025 - Policy Summary
The Department of Administrative Reforms and Public Grievances (DARPG), under the Ministry of Personnel, Public Grievances and Pensions, released the 25th edition of the Secretariat Reforms Monthly Report for August 2025. This report details initiatives aimed at transforming governance through Swachhata (cleanliness) and reducing pendency, increasing efficiency in decision-making, and promoting e-Office implementation and analytics.
**Key highlights of the August 2025 report include:**
* **Swachhata and Reduction in Pendency:** Cleanliness drives across 5,545 sites resulted in freeing approximately 4.78 lakh sq. ft of office space. The Ministry of Railways (1,79,293 sq. ft) and the Ministry of Coal (1,25,988 sq. ft) were the top contributors. Revenue of Rs 74.44 crore was generated from scrap disposal. 62,811 physical files were reviewed, with 34,681 files weeded out.
* **Grievance Redressal:** 437,813 public grievances (84.41% of total) were disposed of, along with 1,216 Member of Parliament (MP) references and 242 state government references.
* **Revenue from Scrap Sales:** The total revenue earned from scrap sales under the Swachhata campaign from 2021 to August 2025 stands at Rs 3,371.15 crore, with Rs 1007.1 crore generated between December 2024 and August 2025.
* **Efficient Management of Office Spaces (Best Practices):** The report highlights examples of waste disposal and space utilization for vehicle parking at Aayakar Bhawan, Guwahati (Central Board of Direct Taxes & Income Tax) and decluttering of the alley at Electronics Niketan, New Delhi, MeitY.
* **Increasing Efficiency in Decision Making and e-Office Implementation:** Delayering initiatives have reduced average transaction levels for active files from 7.19 in 2021 to 4.34 as of August 2025. In August 2025, 94.68% of total files created were e-files and 95.01% of receipts received were e-receipts. 64 Ministries/Departments achieved at least 90% e-file adoption and 19 Ministries/Departments reported 100% e-receipts. Inter-ministerial file movements totaled 3,542 files in August 2025.
The report emphasizes the government's commitment to digitally enabled, transparent, efficient, and citizen-focused governance, aligning with the goal of administrative excellence.
Key Entities Referenced
Ministry of Personnel, Public Grievances and Pensions: The Indian government ministry responsible for personnel management, public grievances, and pensions.
Department of Administrative Reforms and Public Grievances (DARPG): A department under the Ministry of Personnel, Public Grievances and Pensions, responsible for administrative reforms and public grievance redressal.
Swachhata Campaign: A cleanliness drive initiative, under which files were weeded out in 5,545 offices.
eOffice: A digital workspace solution aimed at improving efficiency and transparency in government processes.
Ministry of Railways: A ministry of the Government of India, identified as a top contributor in freeing office space.
Ministry of Coal: A ministry of the Government of India, identified as a top contributor in freeing office space.
Aayakar Bhawan, Guwahati, Assam: Office building of the Central Board of Direct Taxes Income Tax in Guwahati, Assam where waste disposal and space utilisation practices were implemented.
Electronics Niketan, New Delhi, Delhi: Location of the Ministry of Electronics and Information Technology (MeitY), where decluttering initiatives were undertaken.
Ministry of Personnel, Public Grievances & Pensions
25th Edition of the ‘Secretariat Reforms’ Monthly
Report for August 2025 Released
Total revenue earned from scrap sale in Swachhata
campaign from 2021-2025 stands at Rs 3,371.15
crore
Rs 1007.1 crore revenue earned form scrap disposal
during Dec 2024-Aug 2025
0.35 lac files weeded out in Swachhata campaign in
5,545 offices during August 2025
Posted On: 17 SEP 2025 8:00PM by PIB Delhi
The Department of Administrative Reforms and Public Grievances (DARPG), under the Ministry of
Personnel, Public Grievances and Pensions, has released the 25th edition of its monthly ‘Secretariat Reforms’
report for August 2025. The report provides an extensive analysis of the ongoing initiatives aimed at
transforming governance and administration through (i) Swachhata and Reducing Pendency to Minimum
Levels (ii) Increasing Efficiency in Decision Making, (iii) e-Office Implementation and Analytics,
This edition includes the following:
Best Practices under "Efficient Management of Office Spaces"
(cid:108)
In Focus: Ministry of Ports, Shipping and Waterways (MoPSW)
(cid:108)
Cabinet Secretariat Directions on e-Office Implementation
(cid:108)Key Highlights of the August 2025 Report:
1. Swachhata & Reduction in Pendency:
Cleanliness drives were conducted successfully at 5,545 sites nationwide.
(cid:108)
Approximately 4.78 lakh sq. ft of office space has been freed, with top contributors being the
(cid:108)
Ministry of Railways (1,79,293 sq. ft) and Ministry of Coal (1,25,988 sq. ft).
Rs 74.44 Crore in revenue generated from scrap disposal, with significant contributions from
(cid:108)
Ministries such as Railways; Coal and Heavy Industries
Effective record management saw 62,811 physical files reviewed, with 34,681 files weeded out.
(cid:108)
Disposal of 4,37,813 public grievances (84.41% disposed of total), along with the disposal of 1,216
(cid:108)
MP references, 242 state government references.
Parameter/Item SC 1.0-4.0 Dec'24-Aug'25 Total
Revenue Earned (in Rs. Crore) 2364.05 1007.1 3371.15
2. Best Practices: Efficient Management of Office Spaces:
Ministries and Departments preserve records, enhancing transparency and public accessibility.
Examples include:
Waste disposal and space utilisation for vehicle parking at Aayakar Bhawan, Guwahati; Central
(cid:108)
Board of Direct Taxes (Income Tax)
Decluttering of the alley at Electronics Niketan, New Delhi, MeitY
(cid:108)
3. Increasing Efficiency in Decision Making and e-Office, Implementation & Analytics:
The adoption of delayering initiatives has significantly reduced the average distinct transaction
(cid:108)
levels for active files from 7.19 in 2021 to 4.34 as of August 2025.
94.68% of total files created in August 2025 are eFiles. 95.01% of receipts received were e-
(cid:108)
Receipts, with 64 Ministries/Departments achieving at least 90% e-Files adoption at remarkable
levels. 19 Ministries/Department have 100% share of e-Receipts for August 25.
Inter-ministerial file movements have been 3,542 files for the month of August 2025, indicating
(cid:108)
streamlined administrative processes.
These initiatives underscore the Government of India’s ongoing commitment to digitally enabled, transparent,
efficient, and citizen-focused governance, aligning with the broader goal of administrative excellence and
responsive public administration.
******
NKR/PSM
(Release ID: 2167780)