The Department of Posts will host the 65th Regional Level Dak Adalat for the Goa Region in Panaji on March 18, 2026, at 11 AM. This Adalat will address unresolved customer grievances related to mail services, Speed Post, counter services, savings bank accounts, and money orders within the Goa Region, which encompasses the Goa State, Sangli, Kolhapur, Ratnagiri, and Sindhudurg Districts of Maharashtra State. To be considered, grievances must have remained unresolved for over six weeks.
Complainants are required to submit their complaints in duplicate to the Assistant Director of Postal Services–I, Office of the Postmaster General, Goa Region, Panaji – 403001. The deadline for submitting complaints is March 12, 2026. The Dak Adalat serves as a platform for senior postal officials to directly engage with customers and resolve their issues promptly.
Key Entities Referenced
Department of Posts: The governmental body organizing the Dak Adalat and responsible for postal services.
Dak Adalat: A forum or meeting specifically designed to address and resolve customer grievances related to postal services.
Goa Region: The specific geographical area for which the Dak Adalat is being held and whose postal services are under consideration.
Panaji: The city where the 65th Regional Dak Adalat will be held.
Ministry of Communications
65th Regional Dak Adalat to be held in Panaji on
March 18
Last date for submission of complaints is March 12
Posted On: 06 MAR 2026 4:21PM by PIB Mumbai
Panaji, 6 March 2026
The Department of Posts will organise the 65th Regional Level Dak Adalat for the Goa Region at the
Office of the Postmaster General, Goa Region, Panaji, at 11 AM on March 18, 2026.
The Dak Adalat will consider complaints related to mail services, Speed Post, counter services, savings
bank accounts and non-payment of money orders pertaining to the Goa Region which comprises five
Postal Divisions -- Goa State, Sangli, Kolhapur, Ratnagiri and Sindhudurg Districts of Maharashtra State.
Only those grievances that have remained unresolved for more than six weeks after being lodged with the
concerned postal authorities will be taken up during the Adalat. Complainants must provide complete
details of their earlier complaint, including dates and the names and designations of the officials to whom
the complaint was initially addressed.
Customers wishing to raise their grievances can submit their complaints in duplicate to the Assistant
Director of Postal Services–I, Office of the Postmaster General, Goa Region, Panaji – 403001.
The last date for submission of complaints is March 12, 2026.
The Department of Posts periodically conducts Dak Adalats to address customer grievances, where senior
postal officials interact directly with customers, review their complaints and make efforts to resolve them
promptly.
PIB-Panaji| Riyas Babu/ Priti Malandkar
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