On May 12, 2025, a high-level official delegation from Ethiopia, encompassing Governors, ViceGovernors, and senior Ministers, visited Union Minister Dr. Jitendra Singh of India's Ministry of Personnel, Public Grievances, and Pensions. During the meeting, the Ethiopian delegation emphasized their unyielding solidarity with India and expressed intent to deepen cooperation through a weeklong training program at India’s National Centre for Good Governance. This capacity-building initiative, organized by the Indian Technical and Economic Cooperation Division under the Ministry of External Affairs, focuses on strategic insights, best practices, and governance knowledge for senior Ethiopian policymakers.
Dr. Jitendra Singh acknowledged Ethiopia's steadfast support of India amidst challenging circumstances in their region. He highlighted this solidarity as a testament to robust bilateral relations cultivated through engagements such as the recent summit between Prime Minister Narendra Modi and Ethiopian PM Dr. Abiy Ahmed in 2023, where they discussed shared ambitions including development partnership, information technology (IT), agriculture, youth skill development, and people-to-people exchanges.
Dr. Singh also provided an overview of India's technology-driven reforms and showcased initiatives like CPGRAMS for grievance redressal, SWAMITVA for land record digitization, DBT to facilitate public fund direct benefit transfers, DLC (Digital Life Certificate) with remote submission capabilities via facial recognition, and iGOTKarmayogi, an online platform for continuous capacity-building and training of civil servants.
Acknowledging the importance of collaborative global challenges including environmental issues and geopolitical shifts, Dr. Singh underscored India's inclusive development approach alongside its strong commitment to sharing knowledge, supporting Ethiopia’s reform processes, and enhancing bilateral ties through joint efforts for innovation and cultural exchange.
The Indian government has a notable record in training international delegations from various countries including Bangladesh, Kenya, Tanzania, Tunisia, and others on governance strategies, with more than 5000 civil servants trained by the National Centre for Good Governance.
Key Entities Referenced
Ministry of Personnel, Public Grievances Pensions: A government ministry, likely of India, involved in personnel matters, public grievances, and pensions.
Ethiopia: A country in Africa that sent a high-level official delegation to India.
Governors, ViceGovernors, and senior Ministers: Members of the Ethiopian delegation visiting India.
Union Minister Dr. Jitendra Singh: Indian Minister who met with the Ethiopian delegation. Also the Minister of State Independent Charge for the Ministry of Science and Technology, Minister of State for Personnel, Public Grievances and Pensions
India: The country hosting the Ethiopian delegation and engaging in cooperation efforts.
PM Modis Vision of Vishwa Bandhu: A foreign policy vision by Prime Minister Modi meaning Friend of the World.
PIB Delhi: Press Information Bureau, Delhi - likely the source of the posted information.
Ministry of Science and Technology: A government ministry, likely of India, responsible for science and technology.
National Centre for Good Governance NCGG: An organization where the Ethiopian delegation will undertake a training programme.
Indian Technical and Economic Cooperation ITEC: A division of the Ministry of External Affairs of India.
Ministry of External Affairs: A government ministry, likely of India, responsible for external affairs.
Prime Minister Narendra Modi: The Prime Minister of India.
Ethiopian Prime Minister Dr. Abiy Ahmed: The Prime Minister of Ethiopia.
BRICS Summit: A summit of BRICS countries held in Johannesburg in August 2023.
PRIDE Parliamentary Research Training Institute for Democracies: An institute where an Ethiopian parliamentary delegation participated in a capacity building programme.
CPGRAMS: An AI enabled grievance redressal system.
SWAMITVA: A flagship initiative that uses drone and satellite technology to generate accurate digital land records.
Direct Benefit Transfer DBT: A system used to eliminate leakages and ensure that public funds reach intended beneficiaries directly.
Digital Life Certificate DLC: An initiative which allows senior citizens to submit their life certificates remotely using facial recognition technology.
iGOTKarmayogi: An online learning ecosystem enabling continuous capacity building for civil servants.
Ambassador Molalign Asfaw: Deputy Head of Ethiopian Mission to India.
Mrs. Zahra Humed Ali: Deputy Speaker of the House of Federation of Ethiopia.
Dr. Surendra Kumar Bagde: Director General of NCGG.
Bangladesh, Kenya, Tanzania, Tunisia, Seychelles, Sri Lanka, Afghanistan, Laos, Maldives, Vietnam, Bhutan, Myanmar, Cambodia, Nepal, Gambia, Eretria: Countries whose Civil Servants have been trained at the NCGG.
Ministry of Personnel, Public Grievances & Pensions
A high-level official delegation comprising Governors,
Vice-Governors, and senior Ministers from Ethiopia
calls on Union Minister Dr. Jitendra Singh
The delegation reiterates Ethiopia's solidarity and
lasting cooperation with India
Dr. Jitendra Singh commended Ethiopian
Delegation’s Unwavering Solidarity with India despite
the current situation in the northwestern part of the
country
Reaffirms PM Modi’s Vision of ‘Vishwa Bandhu’
Dr. Jitendra Singh Showcases India’s Tech-Driven
Governance Revolution; Highlights CPGRAMS,
SWAMITVA, DBT, DLC & iGOT
Posted On: 12 MAY 2025 5:11PM by PIB Delhi
A high-level official delegation from Ethiopia comprising Governors, Vice-Governors and Ministers,
currently on India visit, called on the Union Minister of State (Independent Charge) for the Ministry of
Science and Technology, Minister of State for Personnel, Public Grievances and Pensions, Dr. Jitendra Singh
today.
The delegation reiterated Ethiopia's solidarity and lasting cooperation with India.
During their stay here, the members of the delegation will undertake a week-long training programme at the
National Centre for Good Governance (NCGG).
Organised by NCGG under the aegis of the Indian Technical and Economic Cooperation (ITEC) Division of
the Ministry of External Affairs, the Capacity Building Programme is tailored for senior Ethiopian
policymakers and governance leaders. It aims to equip them with strategic insights, best practices, and
actionable knowledge for effective policy formulation and governance in a dynamic global landscape.Dr. Jitendra Singh commended the unwavering expression of solidarity shown by the Ethiopian delegation
towards India, despite the prevailing situation in the northwestern part of the country. He lauded the
Governors and senior officials for their commitment and active participation in the capacity-building
programme, recognizing their dedication to fostering stronger bilateral ties and promoting shared values of
good governance and cooperation.
He recalled the recent meeting between Prime Minister Narendra Modi and Ethiopian Prime Minister Dr.
Abiy Ahmed during the BRICS Summit in Johannesburg in August 2023, emphasizing growing bilateral
cooperation in areas such as development partnership, ICT, agriculture, youth skilling, and people-to-people
exchanges.
Highlighting the historical depth of Indo-Ethiopian ties, Dr. Singh stated that India was among the first
nations to establish a diplomatic mission in Ethiopia post-Independence. He underscored Prime Minister
Modi’s vision of “Vishwa Bandhu” (Friend of the World), reiterating India’s commitment to inclusivity and
mutual development.
"With the liberalization of the Ethiopian economy, India and Ethiopia have seen remarkable growth in trade
and investment ties, especially in sectors like manufacturing, agriculture, infrastructure, and ICT," he added.
Dr. Singh informed that over 650 Indian companies have invested in Ethiopia, with a cumulative licensed
investment of over USD 5 billion, making Indian investors the second-largest foreign employers in the
country.
The Minister also shared that a 50-member Ethiopian parliamentary delegation participated in a capacity-
building programme at PRIDE (Parliamentary Research & Training Institute for Democracies) in February2024, reinforcing institutional linkages between both democracies.
Dr. Jitendra Singh showcased some of India's globally admired governance and technology-driven reforms,
highlighting how digital tools have revolutionized public service delivery. He spoke about CPGRAMS, an AI-
enabled grievance redressal system that resolves nearly 95% of complaints within a week and features
integrated human feedback mechanisms to ensure citizen satisfaction. The SWAMITVA scheme, another
flagship initiative, uses drone and satellite technology to generate accurate digital land records, enhancing
transparency and efficiency in rural land ownership. The Direct Benefit Transfer (DBT) system was cited as a
powerful tool to eliminate leakages and ensure that public funds reach intended beneficiaries directly. He also
highlighted the Digital Life Certificate (DLC) initiative, which allows senior citizens to submit their life
certificates remotely using facial recognition technology, and the iGOTKarmayogi platform, an online
learning ecosystem enabling continuous capacity building for civil servants. Emphasizing the transformative
role of innovation, Dr. Singh said, “Technology has been the great enabler of India’s governance revolution.
We are proud to share our experiences with our Ethiopian friends and support them in their own journey of
reform.
Ambassador Molalign Asfaw, Deputy Head of Ethiopian Mission to India, and Mrs. Zahra Humed Ali,
Deputy Speaker of the House of Federation of Ethiopia, led the delegation and expressed deep appreciation
for India's hospitality, institutional knowledge, and commitment to capacity building.
Several delegates shared their enriching experiences from the training sessions and praised India’s grassroots
governance models and inclusive development approach.
Dr. Jitendra Singh concluded the session by underlining the importance of joint efforts to address global
challenges—from environmental concerns to geopolitical shifts—and called for deepening ties through
cooperation, shared innovation, and cultural exchange.
Dr. Surendra Kumar Bagde, Director General NCGG shared that the centre has trained more than 5000 Civil
Servants from 47 countries including Bangladesh, Kenya, Tanzania, Tunisia, Seychelles, Sri Lanka,
Afghanistan, Laos, Maldives, Vietnam, Bhutan, Myanmar, Cambodia, Nepal, Gambia, Eretria and Ethiopia,
etc.
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NKR/PSM(Release ID: 2128230)