A notice from the Ministry of Railways, posted on 25 FEB 2026, warns railway pensioners to be vigilant against cyber fraud, as scammers are making fake phone calls and sending SMS/WhatsApp messages impersonating railway officials to seek personal and financial details under the pretext of PPO updates, KYC verification, and additional pension benefits. Railway pensioners are advised that Railways does not send links or messages for updating PPO or service records and that no Railway official is authorized to seek bank details, OTPs, passwords, or any confidential information through phone calls, SMS, WhatsApp, or social media. Any suspicious calls or messages should be immediately reported to the Police Cyber Cell and the concerned administrative office. Contact points are Dharmendra Tewari/ Dr. Nayan Solanki/ Ritu Raj. The Release ID is 2232729, and the Visitor Counter is 231. The release is available in Urdu, Hindi, Marathi, Gujarati, Tamil, and Kannada.
Key Entities Referenced
Ministry of Railways: The ministry issuing the advisory on cyber fraud targeting railway pensioners.
Police Cyber Cell: The entity to which suspicious activity should be reported.
Railway Pensioners: The specific group targeted by the cyber fraud and to whom the advisory is directed.
Ministry of Railways
Beware of Cyber Fraud: Railway Pensioners
Urged to Stay Vigilant Against Scammers
No Railway Official Seeks Confidential Information Through
Social Media or Calls
Report Suspicious Calls or Messages Immediately to Police
Cyber Cell & the Concerned Administrative Office
Posted On: 25 FEB 2026 5:16PM by PIB Delhi
It has come to notice that certain cyber fraudsters are making fake phone calls and sending
SMS/WhatsApp messages in the name of Railway officials, seeking personal and financial details on the
pretext of PPO updates, KYC verification, additional pension benefits, etc.
Pensioners are hereby informed that Railways do not send links or messages for updating PPO or service
records. No Railway official is authorized to seek bank details, OTPs, passwords, or any confidential
information through phone calls, SMS, WhatsApp, or social media.
Pensioners are advised to remain vigilant and also sensitise their family members in this regard. Any
suspicious call or message should be immediately reported to the Police Cyber Cell and the concerned
administrative office.
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Dharmendra Tewari/ Dr. Nayan Solanki/ Ritu Raj
(Release ID: 2232729) Visitor Counter : 231
Read this release in: Urdu , ही , Marathi , Gujarati , Tamil , Kannada