Date: 2025-11-27Category: Not ApplicableState: Union GovernmentCountry: India
Central Board of Indirect Taxes and Customs (CBIC) wins top prize in Public Outreach & Communication Category at India International Trade Fair (IITF) 2025
On November 27, 2025, the Central Board of Indirect Taxes and Customs (CBIC) announced it won the Gold Prize in the 'Public Outreach and Communication' Category at the India International Trade Fair (IITF) 2025 in New Delhi for its comprehensive outreach efforts, innovative public engagement formats, and inclusive communication strategy.
The CBIC showcased its flagship 'GST & Customs Pavilion' at IITF 2025 from November 14-27, 2025. The pavilion, built around the theme “Next-Gen GST: सरल कर, खुशहाल राष्ट्र", aimed to deepen public understanding of the Government of India's latest reforms in indirect taxation and trade facilitation.
Key highlights of the CBIC Pavilion included:
1. Expert Helpdesks for Instant Support: Eight helpdesks from GST, Customs, GSTN, ICEGATE and CPGRAMS provided quick, on-the-spot assistance with registration, refunds, return filing, grievances and trade procedures.
2. Multilingual Learning Content: Educational videos and tutorials—available in 10 regional languages plus Hindi and English—simplified GST and Customs processes for all visitors.
3. Interactive Digital Exhibits: Digital screens and interactive displays showcased CBIC's key reforms, technological upgrades and achievements, highlighting smoother, more transparent compliance systems.
4. Engaging Awareness Activities: Magic shows, puppet shows, quizzes, caricature artists, VR games and selfie corners made tax awareness fun and accessible, supported by informative brochures.
5. Youth-Focused Career Guidance: Dedicated sessions introduced students to career opportunities in CBIC and its role in revenue administration and trade facilitation.
The CBIC pavilion received overwhelming footfall and active participation from people across age groups, professions and sectors, reflecting strong public interest and optimism toward recent GST reforms.
Release ID: 2195612. Visitor Counter: 488.
Key Entities Referenced
Central Board of Indirect Taxes and Customs (CBIC): The primary agency highlighted in the article, responsible for indirect taxes and customs in India.
India International Trade Fair (IITF) 2025: The location and context where the CBIC received the award for their outreach efforts, specifically related to GST & Customs.
GST & Customs Pavilion: CBIC's flagship pavilion at the IITF, focused on public education about GST and Customs.
GST: Goods and Services Tax, the primary tax system which the pavilion is educating the public about.
Ministry of Finance: The ministry under which the CBIC operates.
Ministry of Finance
Central Board of Indirect Taxes and Customs
(CBIC) wins top prize in Public Outreach &
Communication Category at India International
Trade Fair (IITF) 2025
Posted On: 27 NOV 2025 8:50PM by PIB Delhi
In acknowledgement of its comprehensive outreach efforts, innovative public engagement formats
and inclusive communication strategy, the GST & Customs Pavilion has bagged the Gold Prize in
the ‘Public Outreach and Communication’ Category at IITF 2025 in New Delhi, today.
The Central Board of Indirect Taxes and Customs (CBIC) successfully showcased its flagship ‘GST
& Customs Pavilion’ at the India International Trade Fair (IITF) 2025 in New Delhi, from 14th-
27th November 2025.
Built around the theme “Next-Gen GST: सरल कर, खुशहाल राष्ट्र”, the Pavilion aimed at deepening
public understanding of the Government of India’s latest reforms in indirect taxation and trade
facilitation. Designed as an interactive and educational space, the Pavilion served as an important
public interface where taxpayers, industry representatives, students, and citizens could engage
with CBIC’s ongoing initiatives to simplify compliance and enhance service delivery.The CBIC pavilion received overwhelming footfall and active participation from people across age
groups, professions and sectors, reflecting strong public interest and optimism toward recent GST
reforms.
Key Highlights of the CBIC Pavilion
1. Expert Helpdesks for Instant Support
Eight helpdesks from GST, Customs, GSTN, ICEGATE and CPGRAMS provided quick, on-the-spot
assistance with registration, refunds, return filing, grievances and trade procedures.2. Multilingual Learning Content
Educational videos and tutorials—available in 10 regional languages plus Hindi and English—
simplified GST and Customs processes for all visitors.
3. Interactive Digital Exhibits
Digital screens and interactive displays showcased CBIC’s key reforms, technological upgrades and
achievements, highlighting smoother, more transparent compliance systems.
4. Engaging Awareness Activities
Magic shows, puppet shows, quizzes, caricature artists, VR games and selfie corners made tax
awareness fun and accessible, supported by informative brochures.
5. Youth-Focused Career Guidance
Dedicated sessions introduced students to career opportunities in CBIC and its role in revenue
administration and trade facilitation.
The CBIC expresses gratitude to all visitors, stakeholders and partners for their enthusiastic
participation and reaffirms its ongoing commitment to simplifying taxes, enhancing transparency
and building a more citizen-friendly indirect taxation ecosystem.
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NB/KMN
(Release ID: 2195612) Visitor Counter : 488
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