Read or download the official PDF of this gazette notification issued by the Ministry of Commerce and Industry on 10th August 2026. Classified under Press Release.
Executive Summary
On 10 August 2026, the Ministry of Commerce and Industry celebrated the 10th Foundation Day of the Government e Marketplace (GeM). The event highlighted GeM’s evolution into a unified public procurement platform and outlined a strategic roadmap for the next decade focusing on AI integration, last-mile access, and sustainability. Key announcements included the launch of a nationwide helpdesk short code "14550" and a commemorative "My Stamp."
Key Points / Main Content
Strategic Priorities for the Next Decade
AI Integration: Implementation of Artificial Intelligence for price intelligence, price sanity, and marketplace integrity.
Last-Mile Access: Strengthening GeM Suvidha Kendras to expand registration, training, and grievance redressal across districts.
Ecosystem Integration: Merging States, public enterprises, panchayats, and cooperatives into a seamless national procurement system.
Credit and Sustainability: Scaling "GeM Sahay" and TReDS linkages to improve credit access and mainstreaming sustainable procurement practices.
Outreach: Engaging universities to bring young innovators and new buyers onto the platform.
Platform Performance and Achievements
Cumulative Growth: GeM has facilitated over ₹20 lakh crore in procurement through 3.78 crore orders since its launch in 2016.
User Base: The platform hosts over 25 lakh sellers and 1.37 lakh buyer organisations.
Inclusive Growth: Micro and Small Enterprises (MSEs) account for 45.6% of cumulative Gross Merchandise Value (GMV).
Social Impact: More than 2.24 lakh women-led MSEs have fulfilled orders worth over ₹1 lakh crore, and 42,242 startups have secured orders exceeding ₹65,633 crore.
New Service Enhancements
Helpdesk Services: Introduction of "14550," a dedicated nationwide five-digit short code to simplify communication and support for all stakeholders.
Commemorative Launch: A customized ‘My Stamp’ was released to symbolise GeM’s commitment to digital governance and the "Viksit Bharat" vision.
Platform Upgrade: A call for a new, user-friendly, and AI-enabled platform to enhance cost-effectiveness and competitiveness.
Impact Analysis
Government Buyers (Central/State Ministries, Panchayats, and Cooperatives)Impact
Buyers will gain access to a smarter, data-driven procurement experience with enhanced price intelligence and a more transparent, seamless ecosystem.
Action Required
Organisations should prepare to integrate their procurement processes with the new AI-enabled platform and utilize the integrated national ecosystem for all purchases.
Sellers (MSEs, Startups, and Women-led Enterprises)Impact
Sellers benefit from increased "Ease of Doing Business," better access to credit through GeM Sahay/TReDS, and expanded registration support via Suvidha Kendras.
Action Required
Sellers should leverage Suvidha Kendras for cataloguing and training, and utilize the new helpdesk short code (14550) for support.
Universities and Young InnovatorsImpact
They are identified as a new demographic to be mainstreamed into the public procurement ecosystem, providing a marketplace for fresh innovations.
Action Required
Educational institutions should engage with GeM’s outreach programs to facilitate the entry of young entrepreneurs onto the platform.
General StakeholdersImpact
Improved transparency and traceability in public spending ensure greater value for public money.
Action Required
Stakeholders should use the new five-digit short code "14550" to identify official communications and access helpdesk infrastructure.
Key Entities Referenced
Government e Marketplace (GeM): A unified digital public procurement platform launched in 2016 to facilitate transparent and efficient procurement for government buyers and sellers.
GeM Sahay: A credit linkage initiative designed to provide seamless, collateral-free financing to sellers on the GeM platform.
TReDS (Trade Receivables Discounting System): An institutional mechanism for facilitating the financing of trade receivables of MSMEs from government departments and other buyers.
GeM Suvidha Kendras: Service centers established to strengthen last-mile access by providing registration assistance, training, and grievance redressal across districts.
Ministry of Commerce & Industry
Commerce and Industry Minister Shri Piyush
Goyal awards top buyers and sellers on GEM
platform at the 10th Anniversary celebrations of
GEM
Shri Goyal Lauds GeM Platform for Making Public
Procurement Efficient, Inclusive Transparent and Competitive
GeM’s Next Decade to Focus on Last-Mile Access, AI,
Integration, Credit, Sustainability and University Outreach:
Shri Goyal
GeM Launches Customised ‘My Stamp’ to Mark 10th
Foundation Day
GeM Introduces Nationwide Short Code “14550” for
Helpdesk Services
प्रव तथ: 10 AUG 2026 9:49PM by PIB Delhi
Union Minister of Commerce and Industry Shri Piyush Goyal called for a new, user-friendly and AI-
enabled platform to make public procurement more efficient, cost-effective, transparent and competitive.
Addressing the 10th Foundation Day celebration of Government e Marketplace (GeM) at Bharat
Mandapam, New Delhi, Shri Goyal said the new platform would help buyers and sellers make more
intelligent use of the procurement process and the latest technologies.
Outlining five priorities for the decade ahead, Shri Goyal emphasised strengthening last-mile access
through GeM’s Suvidha Kendras by expanding registration, cataloguing, training and grievance redressal
across districts; deeper use of Artificial Intelligence for price intelligence, price sanity and marketplace
integrity; integration of States, public enterprises, panchayats and cooperatives into a seamless national
procurement ecosystem; greater focus on credit and sustainability through scaling GeM Sahay and TReDS
linkages and mainstreaming sustainable procurement; and university outreach to bring young innovators
and new buyers onto the platform.
The occasion was also graced by Secretary, Ministry of Electronics and Information Technology, Shri S.
Krishnan, and Secretary, Department of Commerce, Shri Rajesh Agrawal, along with senior government
officials, buyers, sellers, entrepreneurs and other stakeholders.The celebrations brought together government buyers, sellers, entrepreneurs, policymakers and other
stakeholders who have been part of GeM’s journey since its inception in 2016. The occasion reflected on
the platform’s growth as well as the contribution of enterprises and individuals whose participation has
given scale and meaning to this transformation.
Launched on 9 August 2016 under the Ministry of Commerce and Industry, inspired by the vision of
Prime Minister Shri Narendra Modi for technology-enabled, transparent and efficient governance, GeM
has evolved from a digital marketplace into a unified public procurement platform connecting government
buyers and enterprises across the country.
GeM has a community of more than 25 lakh sellers and over 1.37 lakh buyer organisations. The platform
has facilitated cumulative procurement of over ₹20 lakh crore through more than 3.78 crore orders. It now
has 12.28 lakh Micro and Small Enterprises (MSEs), which have fulfilled orders worth more than ₹9 lakh
crore, accounting for 45.6 per cent of cumulative GMV. More than 2.24 lakh women-led MSEs have
fulfilled over 50 lakh orders valued at more than ₹1 lakh crore, while 42,242 startups have secured orders
worth more than ₹65,633 crore.
Technology has remained central to GeM’s evolution. Digital processes have strengthened transparency
and traceability, while integration with government digital systems has made procurement and related
transactions more seamless.
Welcoming the gathering, Chief Executive Officer, GeM, Shri Mihir Kumar, said, “We are proud of how
far we have come. Yet what truly defines GeM is not only the scale we have achieved, but the spirit with
which we continue to improve—listening, refining and remaining responsive to the needs of those who
use the platform.”
The Foundation Day programme showcased GeM’s evolution through the screening of the GeM 10-year
journey film, capturing its transformation and growing impact across the country.
A customised My Stamp was also launched to commemorate the milestone. The stamp recognises GeM’s
contribution to digital governance, Ease of Doing Business, promotion of Indian enterprises and inclusive
economic growth, while symbolising its commitment to building a transparent, efficient and future-ready
public procurement ecosystem aligned with the vision of Viksit Bharat.
GeM also launched a dedicated nationwide five-digit short code “14550” for its Helpdesk. The new
number provides a simple and recognisable communication identity for GeM and is virtually mapped to
the existing Helpdesk infrastructure to ensure continuity of services. It will make it easier for buyers,
sellers and other stakeholders to access support and identify official GeM communications.
The Foundation Day celebrations also recognised and felicitated exemplary buyers from Central
Ministries and Departments, State Government Departments and sellers for their contribution to
strengthening and advancing India’s public procurement ecosystem.
As GeM enters its second decade, the focus is shifting from expanding the platform to multiplying its
impact. The next phase will focus on deeper technology adoption, wider participation, greater Ease of
Doing Business, stronger procurement intelligence, faster processes and continued efforts to deliver
greater value for public money.
For Indian enterprises, the objective is to make government procurement an even more accessible and
predictable market, while for buyers, the focus is to provide a smarter, more efficient and increasingly
data-driven procurement experience.
As India advances towards the vision of Viksit Bharat, GeM aspires to further transform public
procurement in India and position the country’s digital public procurement model as a trusted global
benchmark.***
Abhishek Dayal/ Abhijith Narayanan/Anushka Pandey
(रलीज़ आईडी: 2297421) आगंतुक पटल : 1531
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