The Department of Revenue (DoR), Ministry of Finance (MoF), along with its attached and subordinate offices and field formations, is participating in Special Campaign 5.0 from 2nd to 31st October 2025. This campaign is being spearheaded by the Department of Administrative Reforms and Public Grievances (DARPG). The campaign aims to reinforce cleanliness, streamline processes, and enhance governance by eliminating inefficiencies and promoting digitization.
Commencing on 15th September 2025, as part of the preparatory phase, organizations under the Department of Revenue, including the Central Board of Direct Taxes (CBDT), Central Board of Indirect Taxes and Customs (CBIC), Enforcement Directorate, and Financial Intelligence Unit – India, have undertaken reviews. They are identifying Pending MP/State Government references, public grievances, PMO references, Parliamentary assurances, cleanliness campaigns, and Records for digitisation & weeding out. Nodal officers have been designated to ensure focused action, staff sensitization, and enthusiastic participation. The DoR is emphasizing the use of technology to reduce physical records, promote paperless environments, and enhance citizen-centric service delivery.
During Special Campaign 4.0, the DoR disposed of 38 Inter- Ministerial References, 28 VIP references, 7,043 Public Grievances, 8 Public Grievances Appeals, and weeded out 9,603 physical files, generating a revenue of Rs 1,05,000/- from scrap disposal.
Special Campaign 5.0 reaffirms the DoR's commitment to cleanliness, transparency, and accountability.
Release ID: 2173214
Key Entities Referenced
Special Campaign 5.0: A campaign focused on cleanliness (swachhata) and efficiency, spearheaded by the Department of Administrative Reforms and Public Grievances.
Department of Revenue (DoR): The primary department undertaking the Special Campaign 5.0 along with its subordinate offices.
Ministry of Finance (MoF): The parent ministry of the Department of Revenue which is undertaking the Special Campaign 5.0
Central Board of Direct Taxes (CBDT): One of the organizations under the Department of Revenue participating in Special Campaign 5.0.
Central Board of Indirect Taxes and Customs (CBIC): One of the organizations under the Department of Revenue participating in Special Campaign 5.0.
Ministry of Finance
Department of Revenue and its subordinate offices
to undertake Special Campaign 5.0 for swachhata
and efficiency
Posted On: 30 SEP 2025 5:41PM by PIB Delhi
The Department of Revenue (DoR), Ministry of Finance (MoF), along with its attached and subordinate
offices and field formations, is fully geared up to participate in the upcoming Special Campaign 5.0, being
nd st
conducted across Government of India departments from 2 to 31 October 2025. The campaign is being
spearheaded by the Department of Administrative Reforms and Public Grievances (DARPG) to further
institutionalise swachhata (cleanliness) and ensure timely and effective disposal of pending references.
Building on the success of the previous four campaigns, Special Campaign 5.0 aims to reinforce the culture of
cleanliness, streamline processes, and enhance overall governance by eliminating inefficiencies and
promoting digitization.
th
As part of the preparatory phase, which commenced on 15 September 2025, all organisations under the
Department of Revenue — including the Central Board of Direct Taxes (CBDT), Central Board of
Indirect Taxes and Customs (CBIC), Enforcement Directorate, Financial Intelligence Unit – India, and
others – have undertaken thorough reviews to identify Pending MP/State Government references, public
grievances, PMO references, Parliamentary assurances, cleanliness campaigns in offices and public-facing
areas, Records for digitisation & weeding out and disposal of scrap and obsolete items. Each organisation has
designated nodal officers to ensure focused action during the implementation phase. Efforts are underway to
sensitise staff and ensure enthusiastic participation at all levels. The DoR is also emphasising the use of
technology to reduce physical records, promote paperless work environments, and enhance citizen-centric
service delivery.
The DoR had actively participated in Special Campaign 4.0, significantly contributing to the reduction of
pendency and promoting a culture of cleanliness. During the period from December 2024 to August, 2025, the
DoR disposed of a total of 38 Inter- Ministerial Reference (Cabinet Notes, CoS Note, EFC Memo etc.), 28
VIP references, 7,043 Public Grievances, 8 Public Grievances Appeal. Further, a total of 9,603 physical files
were weeded out after being reviewed. Furthermore, with the scrap disposal, revenue of Rs, 1,05,000/- was
also generated.
The Special Campaign 5.0 reaffirms the DoR's commitment to cleanliness, transparency, and
accountability to further enhance administrative efficiency and cleanliness across all levels.
****
NB/KMN
(Release ID: 2173214)