**Executive Summary**
On April 8, 2026, the Mumbai Zonal Unit of the Directorate General of Taxpayer Services (DGTS), under the CBIC, collaborated with IMA Maharashtra to host a webinar titled “Decoding GST for Doctors.” The initiative aimed to enhance taxpayer awareness and promote voluntary compliance within the healthcare sector. This event marked the completion of 62 outreach programs conducted by the unit during the 2025–26 financial year.
**Key Points / Main Content**
* **GST Applicability and Taxation**
* Guidance on the applicability of GST to healthcare and allied services.
* Clarification on the taxation of hospital bills and professional consulting fees.
* Explanation of tax implications for membership and subscription charges.
* Identification of specific GST exemptions available to medical practitioners.
* **Compliance and Dispute Resolution**
* Overview of mandatory GST compliance requirements for the medical fraternity.
* Detailed explanation of adjudication processes and the appeals mechanism.
* Instructions on utilizing grievance redressal systems for tax-related disputes.
* **Institutional Outreach and Support**
* Emphasis on bridging the gap between tax administration and healthcare stakeholders through sector-specific engagements.
* Establishment of multiple communication channels for public queries, including Twitter (@dgtpsmumbaicbic), email (mzu-dgtps@gov.in), and a dedicated contact number (022-20832086).
* Assurance of confidentiality and transparency in handling all stakeholder communications.
**Impact Analysis**
**Medical Practitioners and Healthcare Stakeholders**
**Impact**
Stakeholders received practical insights into GST compliance challenges, specifically regarding billing, exemptions, and the legalities of allied services.
**Action Required**
Practitioners must align their billing and subscription practices with GST regulations and utilize the provided communication channels to seek clarifications on specific taxation issues.
**IMA Maharashtra State**
**Impact**
The association served as a facilitator for meaningful engagement, equipping its members with necessary taxation knowledge to foster a culture of voluntary compliance.
**Action Required**
Continue to collaborate with the DGTS to organize structured outreach initiatives for the medical fraternity.
**DGTS Mumbai Zonal Unit**
**Impact**
The unit successfully executed its mandate to strengthen taxpayer outreach, completing 62 sessions in the 2025–26 financial year to improve tax administration transparency.
**Action Required**
Maintain the responsiveness and confidentiality of the established communication platforms to address ongoing grievances and suggestions from the public.
Key Entities Referenced
Goods and Services Tax (GST): The central tax law whose applicability, exemptions, and compliance requirements for the healthcare sector were the primary focus of the outreach initiative.
Directorate General of Taxpayer Services (DGTS): The dedicated taxpayer outreach arm of the CBIC responsible for organizing awareness programs to promote voluntary tax compliance.
Central Board of Indirect Taxes and Customs (CBIC): The national regulatory body overseeing indirect tax administration and the parent organization of the DGTS.
Indian Medical Association (IMA) Maharashtra State: The key professional body that collaborated with tax authorities to facilitate engagement and education for medical practitioners.
Decoding GST for Doctors: A specific technical webinar initiative aimed at clarifying GST-related aspects like taxation of hospital bills, consulting fees, and dispute resolution for healthcare stakeholders.
Ministry of Finance
DGTS Mumbai Zonal Unit Organises Webinar on
“Decoding GST for Doctors” in Collaboration
with IMA Maharashtra
Posted On: 08 APR 2026 6:17PM by PIB Mumbai
Mumbai, 8, April 2026
The Mumbai Zonal Unit (MZU) of the Directorate General of Taxpayer Services
(DGTS), a dedicated taxpayer outreach arm of the Central Board of Indirect Taxes
and Customs (CBIC) in collaboration with the Indian Medical Association (IMA)
Maharashtra State, successfully organised a webinar titled “Decoding GST for
Doctors: Essentials Every Medical Practitioner Must Know” today.
Conducted in online mode, the webinar witnessed active participation from doctors,
medical practitioners, and healthcare stakeholders from across the country. The
initiative forms part of DGTS’s continued efforts to enhance taxpayer awareness and
promote voluntary compliance. During the Financial Year 2025–26, DGTS Mumbai
Zonal Unit conducted 44 seminars/webinars/hybrid events and 18 interactive
sessions, taking the total number of outreach programmes to 62.The webinar was attended by prominent representatives of IMA Maharashtra State,
including Dr. Santosh Kulkarni, President; Dr. Vikrant Desai, Secretary; and Dr. Amol
Gitte, Treasurer, along with departmental officers and members of the medical
fraternity.
Addressing the participants, Shri Sumit Kumar, Principal Additional Director General,
DGTS, Mumbai Zonal Unit, emphasised the importance of GST awareness among
medical professionals. He highlighted DGTS’s role in bridging the gap between tax
administration and stakeholders through structured outreach initiatives and
appreciated the collaboration with IMA Maharashtra State in facilitating meaningful
engagement with the healthcare sector.
The session focused on key GST related aspects relevant to medical practitioners,
including applicability of GST on healthcare and allied services, taxation of hospital
bills, consulting fees, membership and subscription charges, exemptions, and
compliance requirements. It also covered adjudication, appeals, and grievance
redressal mechanisms, providing a comprehensive overview of both compliance and
dispute resolution under GST.
The technical session was delivered by Ms. Payal (Prerna) Ramnikbhai Shah,
Chartered Accountant and LLB, who shared practical insights on GST applicability,
exemptions, and compliance challenges faced by medical practitioners. Shri Vinod
Kumar Sharma, Chartered Accountant, elaborated on adjudication, appeals, and
grievance redressal mechanisms. The session concluded with an interactive
discussion, enabling participants to seek clarifications on various issues.
The programme reflects DGTS’s continued commitment to strengthening taxpayer
outreach through sector-specific initiatives. Such engagements play a vital role in
equipping stakeholders with practical knowledge of taxation systems and fostering a
culture of voluntary compliance.
DGTS, Mumbai Zonal Unit, actively engages with stakeholders through multiple
communication platforms. Members of the public may share queries, suggestions, or
grievances relating to indirect taxes and customs through the following channels:
Twitter (X): @dgtpsmumbaicbic
Email: mzu-dgtps[at]gov[dot]inYouTube: @dgtsmumbaizonalunit2363
Contact Number: 022-20832086
DGTS, MZU assures that all communications received through these platforms are
handled with due confidentiality and addressed in a prompt, fair, and transparent
manner.
PIB Mumbai | Jaydevi Pujari Swami/ Robin Singh/ Priti Malandkar
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