**Executive Summary**
This document outlines draft guidelines issued by the Reserve Bank of India (RBI) for Urban Co-operative Banks concerning relief measures in areas affected by natural calamities. The guidelines are effective from April 1, 2026, and aim to provide a framework for banks to extend support to borrowers impacted by such events. The document details the eligibility criteria, resolution plans, asset classification, income recognition, provisioning norms, and reporting requirements. Banks must upload data on relief measures on a half-yearly basis.
**Key Points / Main Content**
* **Preliminary:**
* These guidelines are named the "Urban Co-operative Banks - Relief Measures in areas affected by Natural Calamities."
* They come into force on April 1, 2026.
* They are applicable to Urban Co-operative Banks for resolution of exposures impacted by natural calamities.
* Banks should adhere to the principles outlined in the RBI's "Commercial Banks - Resolution of Stressed Assets) Directions, 2025."
* Exposure includes funded and non-funded exposures.
* Natural calamity means an event recognized under the National Disaster Response Force (NDRF) Framework.
* The date of invocation is the date the borrower and the bank agree to proceed with a resolution plan.
* **General Instructions:**
* The directions come into effect upon the declaration of a natural calamity by Central/State Governments.
* Decisions taken in the special SLBC/DCC must be communicated by the convenor.
* Decisions taken in the SLBC/DCC meeting(s) should be publicized for the benefit of affected borrowers.
* Credit policy should incorporate provisions for resolution under these directions.
* The credit policy should specify the potential relief measures and the verifiable parameters.
* **Eligibility & Coverage:**
* Only borrowers with accounts classified as 'Standard' and not in default for more than 30 days on the date of the natural calamity are eligible.
* Borrowers not meeting these conditions may be considered for resolution under the Reserve Bank of India (Urban Cooperative Banks– Resolution of Stressed Assets) Directions, 2025.
* These Directions do not apply to the refinance portfolio of a bank.
* **Resolution Plan:**
* The resolution plan may include rescheduling of payments, conversion of interest, or granting a moratorium.
* It may include proposal for sanctioning of additional finance to address the financial stress of the borrower.
* Resolution under these guidelines must be invoked no later than 45 days from the declaration of natural calamity and implemented within 90 days from the date of invocation.
* **Asset Classification, Income Recognition, and Provisioning:**
* Borrower accounts classified as 'Standard' may retain that classification upon implementation of the resolution plan.
* Subsequent asset classification will follow the criteria in the RBI's Income Recognition, Asset Classification and Provisioning Directions.
* Interest income recognition should be on an accrual basis.
* Banks must make an additional specific provision of five percent of the outstanding debt.
* **Repeated Restructuring and Reversal of Provisions:**
* Accounts restructured under these directions where subsequent restructuring is needed remain classified as 'Standard' with conditions.
* The additional specific provisions so maintained upon restructuring may be written back upon the borrower paying at least 20% of the outstanding debt.
* If the outstanding debt post-restructuring is only non-fund-based, the additional provisions can be reversed after one year.
* **Ancillary Measures & Access to Banking Services:**
* Banks may consider insurance proceeds when restructuring loans.
* Interest Subvention / Prompt Repayment Incentive benefits as notified by the Government shall be made available without any exception.
* Banks must ensure already provided relief measures are factored in.
* For agricultural loans, Revenue Department certificate can be accepted.
* Banks may open small accounts for displaced persons without full identification as per KYC directions.
* Banks may operate branches from temporary premises with RBI advice.
* Banks must restore ATM services and provide alternative arrangements.
* Banks may provide further relief measures such as waiver/reduction of fees.
* **Reporting Requirements:**
* Banks must upload data on relief measures on a half-yearly basis on the CIMS portal.
* A 'NIL' statement must be uploaded if no relief measures are extended.
**Impact Analysis**
**Urban Co-operative Banks**
* **Impact:** Required to implement the guidelines for providing relief measures in areas affected by natural calamities, impacting their operational procedures and financial planning.
* **Action Required:** Establish policies and procedures for identifying eligible borrowers, implementing resolution plans, managing asset classification and provisioning, and reporting relief measures.
**Borrowers Impacted by Natural Calamities**
* **Impact:** Potential to receive relief measures such as rescheduling of payments, conversion of interest, moratoriums, and additional financing. Eligibility criteria and resolution plan implementation determine the level of relief received.
* **Action Required:** Provide necessary documentation and cooperate with the bank in developing and implementing a resolution plan.
**Reserve Bank of India (RBI)**
* **Impact:** Oversees the implementation of the guidelines by Urban Co-operative Banks, monitoring their effectiveness in providing relief to affected borrowers.
* **Action Required:** Review reports from banks on relief measures extended and ensure compliance with the guidelines.
Key Entities Referenced
Urban Co-operative Banks - Relief Measures in areas affected by Natural Calamities: The core policy document providing guidelines for relief measures by Urban Co-operative Banks in areas affected by natural calamities.
Reserve Bank of India (RBI): The regulator issuing the guidelines and overseeing their implementation.
Banking Regulation Act, 1949: The foundational law providing the RBI with powers exercised in this document, specifically Sections 21, 35A and 56.
Reserve Bank of India (Commercial Banks – Resolution of Stressed Assets) Directions, 2025: Referenced policy document to be used for resolution principles under these Directions.
Reserve Bank of India (Urban Co-operative Banks– Know Your Customer) Directions, 2025: Referenced policy document regarding Know Your Customer (KYC) norms for opening small accounts for displaced individuals.
भारतीय ररज़र्व बैंक
RESERVE BANK OF INDIA
RBI/ 2025-26/xx
DOR.STR.REC.__./21.04.048/2025-26 ___2026
Draft – Urban Co-operative Banks - Relief Measures in areas affected by
Natural Calamities
Table of Contents
Chapter I: Preliminary .......................................................................................... 2
A. Short title and commencement .................................................................. 2
B. Applicability ................................................................................................ 2
C. Definitions .................................................................................................. 2
Chapter II. General Instructions ...................................................................... 3
D. Declaration of Natural Calamity ................................................................. 3
E. Policy / Procedures for dealing with Natural Calamities ............................. 3
F. Eligibility & Coverage ................................................................................. 4
Chapter III:Resolution Plan .................................................................................. 4
Chapter IV: Asset Classification .......................................................................... 5
Chapter V: Income recognition and Provisioning .............................................. 5
Chapter VI:Repeated restructuring ..................................................................... 5
Chapter VII: Reversal of Provisions .................................................................... 6
Chapter VIII: Ancillary Measures ......................................................................... 6
G. Providing access to Banking Services ....................................................... 7
Chapter IX: Reporting Requirements .................................................................. 7Introduction
In exercise of powers conferred by Sections 21 and 35A read with Section 56, of the
Banking Regulation Act, 1949, the Reserve Bank of India (Reserve Bank) being
satisfied that it is necessary and expedient in the public interest so to do, hereby issues
these guidelines hereinafter specified.
Chapter I: Preliminary
A. Short title and commencement
1. These guidelines shall be called the Urban Co-operative Banks - Relief
Measures in areas affected by Natural Calamities.
2. These guidelines shall come into force with effect from April 01, 2026.
B. Applicability
3. These guidelines shall be applicable to Urban Co-operative Banks (hereinafter
collectively referred to as 'banks' and individually as a 'bank').
4. These guidelines shall be applicable to resolution of exposures of borrowers
impacted by a natural calamity or, mutatis mutandis, exposures of borrowers
impacted by external events (such as riots/ disturbances that result in loss to
economic activity).
5. For the purpose of resolution under these Directions, banks shall be guided by
the principles enshrined in Reserve Bank of India (Commercial Banks –
Resolution of Stressed Assets) Directions, 2025 dated November 28, 2025.
C. Definitions
6. In these guidelines, unless the context states otherwise, the terms herein shall
bear the meaning assigned to them below:
(1) ‘exposure’ shall include all funded and non-funded exposures (including
underwriting and similar commitments).
(2) ‘natural calamity’ shall mean an event recognised under the National
Disaster Response Force (NDRF) Framework.(3) ‘date of invocation’ shall mean the date on which the borrower and the
bank agree to proceed with a resolution plan under this framework
through a documented arrangement.
7. All other expressions unless defined herein shall have the same meaning as have
been assigned to them under the Banking Regulation Act, 1949 or the Reserve
Bank of India Act, 1934, or any statutory modification or re-enactment thereto or
other regulations issued by the Reserve Bank or the Glossary of Terms published
by the Reserve Bank or as used in commercial parlance, as the case may be.
Chapter II. General Instructions
D. Declaration of Natural Calamity
8. These Directions shall come into effect upon the declaration, by Central/ State
Governments (in accordance with the framework placed by the concerned
Government for this purpose), of a natural calamity or other external events.
9. The decisions taken in the special SLBC / DCC shall be communicated to the
banks by the convenor of the respective SLBC / DCC.
10. The decisions taken in the special SLBC/DCC meeting(s) shall be given adequate
publicity by banks through various methods such as brochures, banners,
advertisement in newspapers, visits by field staff, and other suitable modes, for
the benefit of affected borrowers.
E. Policy / Procedures for dealing with Natural Calamities
11. Credit assessments carried out by a bank shall suitably factor in the possible
impact of natural calamities on borrowers who may be impacted by such events.
The credit policy of the bank shall incorporate provisions for resolution as
provided for under these Directions, including the objective principles for the
terms of relief to be granted to various borrower / loan categories.
12. The credit policy shall specify the potential relief measures and the verifiable
parameters for making such determination.
313. The credit policy shall also lay down the delegation matrix for deciding and
implementing relief measures (if any), including for restructuring, sanction of
additional finance etc., with focus on the timely implementation of relief measures.
14. In the case of other external events, upon declaration of such events by the
Government concerned, the bank shall adopt similar procedure as stated above,
for providing relief to the affected borrowers.
F. Eligibility & Coverage
15. Only those borrowers shall be eligible for resolution under these guidelines whose
accounts are classified as ‘Standard’, and also not in default for more than 30
days with a bank in respect of any of their credit facilities, as on the date of
occurrence of the natural calamity.
16. Borrowers, whose loan accounts do not fulfil the required eligibility conditions for
resolution under these Directions may continue to be considered for resolution
under the Reserve Bank of India (Urban Cooperative Banks– Resolution of
Stressed Assets) Directions, 2025 dated November 28, 2025.
17. The provisions of these Directions shall not apply to the refinance portfolio of a
bank.
Chapter III:Resolution Plan
18. The resolution plan to be implemented by a bank, conforming to these Directions,
may include rescheduling of payments; conversion of any interest accrued or to
be accrued into another credit facility; granting of moratorium etc. based on an
assessment of the viability prospects of the borrower.
19. The resolution plan may also include proposal for sanctioning of additional
finance to address the financial stress of the borrower, subject to due assessment
of the viability prospects of the borrower.
20. Resolution under these guidelines shall be invoked no later than 45 days (unless
an extension has been granted by the Regional Director / Officer-in-Charge of
Reserve Bank) from the date of the declaration of natural calamity and shall be
implemented within 90 days from the date of the invocation.
4Chapter IV: Asset Classification
21. If a resolution plan is implemented in adherence to the provisions of these
Directions, borrower accounts which are classified as ‘Standard’ may be retained
as such upon implementation. Borrower accounts which may have slipped into
non-performing asset (NPA) between the date of occurrence of the natural
calamity and implementation of the resolution plan, shall be upgraded as
‘Standard’, upon implementation of the resolution plan.
22. After implementation of the resolution plan in terms of these Directions, the
subsequent asset classification shall be governed by the criteria laid out in the
Reserve Bank of India (Urban Co-operative Banks-Income Recognition, Asset
Classification and Provisioning) Directions, dated November 28, 2025.
Chapter V: Income recognition and Provisioning
23. Interest income recognition in respect of such borrower accounts shall be on
accrual basis. However, a bank shall make an additional specific provision of five
percent of the outstanding debt against such borrower accounts. The additional
specific provisions shall be over and above the applicable prudential provisions
subject to a ceiling of hundred per cent.
Chapter VI:Repeated restructuring
24. Accounts which are restructured under paragraph 18, where a subsequent
restructuring is necessitated under these Directions before reversal of additional
specific provisions as specified at paragraphs 25 and 26, shall continue to be
classified as ‘Standard’, subject to the following conditions:
(1) Interest income shall be recognized on cash basis from the second
restructuring onwards.
(2) Additional specific provisioning of five per cent on the outstanding debt
shall be made for each instance of restructuring made under this
framework. This provisioning shall be over and above the applicable
prudential provisions subject to a ceiling of hundred per cent.
5Chapter VII: Reversal of Provisions
25. The additional specific provisions so maintained upon restructuring may be
written back upon the borrower paying at least 20% of the outstanding debt with
the bank, without slipping into NPA post implementation of the restructuring, and
without being subjected to another restructuring.
26. If the outstanding debt post-restructuring is only in the form of non-fund-based
facilities or facilities in the nature of cash credit/ overdraft, the additional
provisions can be reversed after one year, post implementation of the
restructuring, provided the borrower was not in default at any point of time during
the period concerned.
Chapter VIII: Ancillary Measures
27. While restructuring various types of loans in an area affected by a natural
calamity, banks may also take into account the insurance proceeds, if any,
receivable from insurance companies in respect of those loans. The insurance
proceeds upon receipt shall be adjusted towards the ‘restructured accounts' in
cases where fresh loans have been granted to the borrower. However, a bank
may consider restructuring and sanctioning fresh loans without waiting for the
actual receipt of the claim.
28. Interest Subvention / Prompt Repayment Incentive benefits as notified by the
Government from time to time shall be made available to the eligible categories
of without any exception.
29. While extending the relief measures under these guidelines, a bank shall ensure
that the relief measures already provided/ being provided by GoI / States are duly
factored in.
30. For agricultural loans, where land is taken as security, certificate issued by the
Revenue Department officials, in the absence of original title record, shall be
accepted for financing to farmers who have lost proof of their title such as title
deed or registration certificate issued to registered share-croppers. In the areas
covered by the Sixth Schedule of the Constitution, whereby the land is owned by
the community, certificate issued by community authorities shall be accepted.
631. Persons displaced or adversely affected by a natural calamity may not have
access to their identification and personal records. In such cases, small accounts
as stipulated in the Reserve Bank of India (Urban Co-operative Banks– Know
Your Customer) Directions, 2025, may be opened by banks.
G. Providing access to Banking Services
32. A bank may operate their natural calamity affected branches from temporary
premises under advice to the concerned Regional Office of RBI. For continuing
the temporary premise beyond 30 days, banks may obtain specific approval from
the concerned Regional Office of RBI. A bank shall also make arrangements to
render banking services in the affected areas by setting up satellite offices,
extension counters or mobile banking facilities etc. under intimation to RBI.
33. A bank shall take immediate action for restoration of ATM services at the earliest.
During the period, it shall provide alternative arrangements to address the
immediate cash requirements of the affected areas.
34. A bank at its discretion, may provide further relief measures such as waiver /
reduction of various fees and charges in respect of customers in the affected
areas, for a period not exceeding one year.
Chapter IX: Reporting Requirements
35. Banks shall upload the data on relief measures as per the format given in Annex
on a half-yearly basis within 30 days from the end of the half-year (September
30th and March 31st of every year) on the CIMS portal.
36. In case no relief measures are extended, a ‘NIL’ statement shall be uploaded by
the bank.
7Annex
Data Reporting Format
Type of Regulated Entity (RE)
Data on Relief measures extended by REs on account of natural calamities- OVERALL
For
Half
Year a Return has to be submitted in Actuals only
ended
_____
Outstanding
eligible for Out of 9 & 10, Credit Additional/fresh Remarks
reschedulement/ Credit facilities % achievement of facilities that are loans provided (indicating
restructuring as restructured/rescheduled rescheduled/restructured restructured/rescheduled to affected State-
NS ol.
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No. of No. of A/cs Amt. No. of
Amt. No. of A/cs Amt. No. of A/cs Amt. Amt.
A/cs (9/7) (10/8) A/cs
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17
District
State
Name(Drop (Type to be (Sector will
Name(Drop
down selected be selected
1 down from Date Date J9/H9 K9/I9 Text Data
selection from from
CISBI
from CISBI dropdown) dropdown)
master)
master)
* District to be specified if the
decision to extend relief measures
is by DCC
8