Home India Ministry of Finance Formulation of Standards of Accessibility for Banking Sector...
Date: 02-Feb-2024 Category: Extra Ordinary State: Union Government Country: India

Formulation of Standards of Accessibility for Banking Sector in pursuance of the provisions under the Rights of Persons with Disabilities(RPwD) Rules, 2017

Issued by Ministry of Finance · Department of Financial Services

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Executive Summary & Key Takeaways

What it means

  • The Department of Financial Services, Ministry of Finance, has notified the "Accessibility Standards and Guidelines for Banking Sector" to address the accessibility needs of persons with disabilities in the banking sector.

Key Changes

  • The notification is issued under Section 40 of the Rights of Persons with Disabilities Act, 2016, which mandates the Central Government to formulate rules for persons with disabilities, laying down standards of accessibility.
  • The "Accessibility Standards and Guidelines for Banking Sector" were formulated in consultation with stakeholders and the Chief Commissioner for Persons with Disabilities.
  • The notified standards and guidelines are available on the website of the Department of Financial Services: https://financialservices.gov.in.

Impact Analysis

Banks and Financial Institutions

  • Action Item: Conduct a comprehensive accessibility audit of all banking facilities and services. Develop and implement an action plan to address any identified gaps in accessibility. Allocate budget for accessibility improvements.

Persons with Disabilities

  • Action Item: Provide feedback to banks and the Department of Financial Services on the effectiveness of the implemented accessibility measures.

Government

  • Action Item: Establish a monitoring mechanism to track the progress of banks and financial institutions in implementing the accessibility standards and guidelines. Conduct periodic reviews to assess the effectiveness of the guidelines.

Key Entities Referenced

Department of Financial Services, Ministry of Finance: The department responsible for formulating and notifying the "Accessibility Standards and Guidelines for Banking Sector". Rights of Persons with Disabilities Act, 2016: The Act that mandates the Central Government to formulate rules for persons with disabilities, laying down standards of accessibility. Chief Commissioner for Persons with Disabilities: The authority consulted in the formulation of the "Accessibility Standards and Guidelines for Banking Sector". Banking Sector: The sector to which the accessibility standards and guidelines apply.
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रजिस्ट्री स.ं डी.एल.- 33004/99 REGD. No. D. L.-33004/99 xxxGIDHxxx सी.जी.-डी.एल.-अ.-02022024-251744 xxxGIDExxx CG-DL-E-02022024-251744 असाधारण EXTRAORDINARY भाग I—खण्ड 1 PART I—Section 1 प्राजधकार स ेप्रकाजित PUBLISHED BY AUTHORITY स.ं 26] नई दिल्ली, िुक्रिार, फरिरी 2, 2024/माध 13, 1945 No. 26] NEW DELHI, FRIDAY, FEBRUARY 2, 2024/MAGHA 13, 1945 जित्त मत्रं ालय (जित्तीय सेिा जिभाग) अजधसचू ना नई दिल्ली, 2 फरिरी, 2024 फा. स.ं 7/32/2022-BOA-I.—िबदक दिव्ांगिन अजधकार अजधजनयम, 2016 (2016 का 49) की धारा 40 म ें यह पररकल्पना की गई ह ै दक केंद्रीय सरकार, मुख्य आयुक्त, दिव्ांगिन के परामिश से दिव्ांगिनों के जलए जनयम तैयार करेगी जिनम ें समुजचत प्रौद्योजगदकयों और प्रणाजलयों तथा िहरी और ग्रामीण क्षेत्रों म ें िनता को प्रिान की गई अन्य सुजिधाओं और सेिाओं सजहत भौजतक िातािरण, पररिहन, िानकारी और संचार व्िस्ट्था तक पहचं के मानकों को जनधाशररत दकया िाएगा। और िबदक, जित्तीय सेिाएं जिभाग, जित्त मंत्रालय बैंककंग क्षेत्र से संबंजधत सुजिधाओं और सेिाओं तक दिव्ागं िनों की पहचं संबंधी आिश्यकताओं को पूरा करन े के उद्देश्य स े जहतधारकों और मख्ु य आयक्तु , दिव्ांगिन के परामि श स े “बैंककंग क्षेत्र के जलए अजभगम्यता मानक और दििाजनििे ” तैयार करेगा। अब, जित्तीय सेिाएं जिभाग, जित्त मंत्रालय एतद्द्वारा “बैंककंग क्षत्रे के जलए अजभगम्यता मानक और दििाजनििे ” को अजधसूजचत करता ह ैऔर यह https://financialservices.gov.in पर उपलब्ध ह।ै समीर िुक्ला, संयक्ु त सजचि 703 GI/2024 (1)2 THE GAZETTE OF INDIA : EXTRAORDINARY [PART I—SEC.1] MINISTRY OF FINANCE (Department of Financial Services) NOTIFICATION New Delhi, the 2nd February, 2024 F. No. 7/32/2022-BOA-I.—Whereas section 40 of the Rights of Persons with Disabilities Act, 2016(49 of 2016) envisages that the Central Government shall, in consultation with the Chief Commissioner for Persons with Disabilities, formulate rules for persons with disabilities laying down the standards of accessibility for the physical environment, transportation, information and communications, including appropriate technologies and systems, and other facilities and services provided to the public in urban and rural areas; And whereas, Department of Financial Services, Ministry of Finance, with intent to address accessibility needs of persons with disabilities in respect of the facilities and services pertaining to Banking Sector, in consultation with the stakeholders and office of the Chief Commissioner for Persons with Disabilities, formulated the “Accessibility Standards and Guidelines for Banking Sector”; Now, Department of Financial Services, Ministry of Finance hereby notifies the “Accessibility Standards and Guidelines for Banking Sector” and the same is available at https://financialservices.gov.in . SAMEER SHUKLA, Jt. Secy. Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064 and Published by the Controller of Publications, Delhi-110054.

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