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(cid:1)बड सं(cid:64)या/Bid Number: GEM/2026/B/7547982
(cid:65)दनांक /Dated: 15-05-2026
(cid:1)(cid:1)बबडड दद(cid:38)(cid:38)ततााववेज़ेज़ / Bid Document
(cid:1)(cid:1)बबडड (cid:1)(cid:1)ववववररणण//Bid Details
(cid:1)(cid:1)बबडड बबंदंद हहोोनने े कक(cid:16)(cid:16) तताारर(cid:19)(cid:19)खख//ससममयय /Bid End Date/Time 06-06-2026 09:00:00
(cid:1)(cid:1)बबडड खखुलुलनने े कक(cid:16)(cid:16) तताारर(cid:19)(cid:19)खख//ससममयय /Bid Opening
06-06-2026 09:30:00
Date/Time
(cid:1)(cid:1)बबडड पपेशेशककशश ववैधैधतताा ((बबंदंद हहोोनने े कक(cid:16)(cid:16) तताारर(cid:19)(cid:19)खख ससे)े)/Bid Offer
180 (Days)
Validity (From End Date)
ममं(cid:32)ं(cid:32)ााललयय//रराा(cid:33)(cid:33)यय ककाा ननाामम/Ministry/State Name Ministry Of Finance
(cid:1)(cid:1)ववभभाागग ककाा ननाामम/Department Name Department Of Economic Affairs
ससंगंगठठनन ककाा ननाामम/Organisation Name N/a
ककााययााल(cid:37)ल(cid:37) यय ककाा ननाामम/Office Name New Delhi
Security Manpower Service (Version 2.0) -
वव(cid:38)(cid:38)ततु ु (cid:39)(cid:39)णेणे ीी /Item Category
Office/Commercial/Institutions/ Residential; Watch and Ward
अअननुबुबंधंध अअववििधध /Contract Period 1 Year(s)
(cid:1)(cid:1)बबडडरर ककाा (cid:43)(cid:43)ययूनूनततमम औऔससतत ववाा(cid:1)(cid:1)षषक(cid:37)क(cid:37) टटननओ(cid:37)ओ(cid:37) ववरर ((33 ववषष(cid:50)(cid:50) ककाा))
/Minimum Average Annual Turnover of the 200 Lakh (s)
bidder (For 3 Years)
उउ(cid:43)(cid:43)हह(cid:19)(cid:19)ं/ं/ससममाानन ससेवेवाा ककेे ििललएए अअपपे(cid:53)े(cid:53)(cid:54)(cid:54)तत (cid:1)(cid:1)ववगगतत अअननुभुभवव ककेे
ववषष/(cid:37)(cid:37)Years of Past Experience Required for 3 Year (s)
same/similar service
इइससीी ततररहह कक(cid:16)(cid:16) ससेवेवााओओं ं ककाा (cid:1)(cid:1)पपछछललाा आआवव(cid:58)(cid:58)ययकक अअननुभुभवव हहैै/Past
Yes
Experience of Similar Services required
ववषष(cid:50)(cid:50) ककेे अअननुभुभवव एएववंं टटननओ(cid:37)ओ(cid:37) ववरर ससेे एएममएएससईई ककोो छछूूटट (cid:60)(cid:60)ाा(cid:61)(cid:61) हहैै /
MSE Relaxation for Years Of Experience Yes | Complete
and Turnover
(cid:38)(cid:38)टटााटट(cid:37)(cid:37)अअपप ककेे ििललएए अअननुभुभवव ककेे ववषष(cid:50)(cid:50) औऔरर टटननओ(cid:37)ओ(cid:37) ववरर ससेे छछूूटट (cid:60)(cid:60)ददाानन
कक(cid:16)(cid:16) गगईई हहैै /Startup Relaxation for Years of No
Experience and Turnover
Experience Criteria,Bidder Turnover,Certificate (Requested
in ATC),Additional Doc 1 (Requested in ATC)
(cid:1)(cid:1)वव(cid:62)(cid:62)ेेतताा ससे े ममाांगंगे े गगएए दद(cid:38)(cid:38)ततााववेज़ेज़/Document required *In case any bidder is seeking exemption from Experience /
from seller Turnover Criteria, the supporting documents to prove his
eligibility for exemption must be uploaded for evaluation by
the buyer
1 / 10(cid:1)(cid:1)बबडड (cid:1)(cid:1)ववववररणण//Bid Details
(cid:73)(cid:73)ययाा आआपप ििनन(cid:1)(cid:1)ववददााककाारर(cid:74)(cid:74) (cid:75)(cid:75)ाारराा अअपपललोोडड (cid:65)(cid:65)ककएए गगएए दद(cid:38)(cid:38)ततााववेज़ेज़(cid:74)(cid:74) ककोो
ििनन(cid:1)(cid:1)ववददाा मम(cid:76) (cid:76) भभाागग ललेनेने े ववाालले े ससभभीी ििनन(cid:1)(cid:1)ववददााककाारर(cid:74)(cid:74) ककोो (cid:65)(cid:65)ददखखााननाा Yes (Documents submitted as part of a clarification or
representation during the tender/bid process will also be
चचााहहतते े हह(cid:78)(cid:78)?? ससंदंदभभ (cid:37) (cid:37) ममेनेनू ू हहैै/Do you want to show
displayed to other participated bidders after log in)
documents uploaded by bidders to all
bidders participated in bid?
(cid:1)(cid:1)बबडड ललगगाानने े कक(cid:16)(cid:16) ससममयय ससीीममाा (cid:38)(cid:38)ववततःः ननहह(cid:19)(cid:19)ं ं बबढ़ढ़ाानने े ककेे ििललएए
आआवव(cid:58)(cid:58)ययकक (cid:1)(cid:1)बबडड कक(cid:16)(cid:16) ससं(cid:64)ं(cid:64)ययाा।। / Minimum number of 3
bids required to disable automatic bid
extension
(cid:65)(cid:65)ददनन(cid:74)(cid:74) कक(cid:16)(cid:16) ससं(cid:64)ं(cid:64)ययाा,, (cid:53)(cid:53)जजननककेे ििललएए (cid:1)(cid:1)बबडड ललगगाानने े कक(cid:16)(cid:16) ससममयय--ससीीममाा
बबढ़ढ़ााईई जजााएएगगीी।। // Number of days for which Bid 3
would be auto--extended
ऑऑटटोो एए(cid:73)(cid:73)ससटट(cid:76)(cid:76)शशनन अअििधधककततमम (cid:65)(cid:65)ककततननीी बबाारर (cid:65)(cid:65)ककययाा जजााननाा हहैै।। //
1
Number of Auto Extension count
(cid:1)(cid:1)बबडड ससे े (cid:86)(cid:86)ररववसस (cid:37) (cid:37) ननीीललााममीी सस(cid:65)(cid:65)(cid:62)(cid:62)यय (cid:65)(cid:65)ककययाा/Bid to RA enabled No
(cid:1)(cid:1)बबडड ककाा (cid:60)(cid:60)ककाारर/Type of Bid Single Packet Bid
ततककननीीकक(cid:16)(cid:16) ममू(cid:87)ू(cid:87)ययाांकंकनन ककेे ददौौरराानन ततककननीीकक(cid:16)(cid:16) (cid:38)(cid:38)पप(cid:89)(cid:89)ीीककररणण हहेेततुु
अअननुमुमतत ससममयय /Time allowed for Technical 2 Days
Clarifications during technical evaluation
ममू(cid:87)ू(cid:87)ययाांकंकनन पप(cid:90)(cid:90)िितत/Evaluation Method Total value wise evaluation
ममू(cid:87)ू(cid:87)यय ददशशाान(cid:37)न(cid:37) े े ववााललाा (cid:1)(cid:1)वव(cid:91)(cid:91)ीीयय दद(cid:38)(cid:38)ततााववेजेज (cid:92)(cid:92)ेकेकअअपप आआवव(cid:58)(cid:58)ययकक हहैै /
Financial Document Indicating Price Yes
Breakup Required
मम(cid:93)(cid:93)यय(cid:38)(cid:38)थथतताा खखंडंड/Arbitration Clause No
ससुलुलहह खखंडंड/Mediation Clause No
ईईएएममडड(cid:19)(cid:19) (cid:1)(cid:1)ववववररणण/EMD Detail
एडवाईजर(cid:19) ब(cid:78)क/Advisory Bank State Bank of India
ईएमड(cid:19) रािश/EMD Amount 171025
ईईपपीीबबीीजजीी (cid:1)(cid:1)ववववररणण /ePBG Detail
एडवाइजर(cid:19) ब(cid:78)क/Advisory Bank State Bank of India
ईपीबीजी (cid:60)ितशत (%)/ePBG Percentage(%) 3.00
ईपीबीजी क(cid:16) आव(cid:58)यक अविध (माह) /Duration of ePBG
15
required (Months).
2 / 10(a). जेम क(cid:16) शत(cid:50) के अनुसार ईएमड(cid:19) छूट के इ(cid:96)छुक (cid:1)बडर को संबंिधत केटेगर(cid:19) के िलए (cid:1)बड के साथ वैध समिथत(cid:37) द(cid:38)तावेज़ (cid:60)(cid:38)तुत करने है। एमएसई
केटेगर(cid:19) के अतं गत(cid:37) केवल व(cid:38)तुओं के िलए (cid:1)विनमात(cid:37) ा तथा सेवाओं के िलए सेवा (cid:60)दाता ईएमड(cid:19) से छूट के पा(cid:32) ह(cid:78)। (cid:97)यापा(cid:86)रय(cid:74) को इस नीित के दायरे से
बाहर रखा गया है।/EMD EXEMPTION: The bidder seeking EMD exemption, must submit the valid supporting document
for the relevant category as per GeM GTC with the bid. Under MSE category, only manufacturers for goods and
Service Providers for Services are eligible for exemption from EMD. Traders are excluded from the purview of this
Policy.
(b).ईएमड(cid:19) और संपादन जमानत रािश, जहां यह लागू होती है, लाभाथ(cid:98) के प(cid:54) म(cid:76) होनी चा(cid:65)हए। / EMD & Performance security should be
in favour of Beneficiary, wherever it is applicable.
ललााभभााथथ(cid:98)(cid:98) /Beneficiary :
DDO and SO Cash
New Delhi, Department of Economic Affairs, KArtavya Bhawan-1, Ministry of Finance
(Ddo And So Cash)
बोली (cid:1)वभाजन लागू नह(cid:19)ं (cid:65)कया गया/ Bid splitting not applied.
एएममआआईईआआईई अअननुपुपााललनन/MII Compliance
एमआईआई अनुपालन/MII Compliance Yes
एएममएएससईई खखरर(cid:19)(cid:19)दद ववरर(cid:19)(cid:19)ययतताा/MSE Purchase Preference
एमएसई खर(cid:19)द वर(cid:19)यता/MSE Purchase Preference Yes
सू(cid:99)म और लघु उ(cid:101)म मूल उपकरण िनमात(cid:37) ाओं को खर(cid:19)द म(cid:76)
(cid:60)ाथिमकता, य(cid:65)द उनका मू(cid:87)य L1+X% तक क(cid:16) सीमा म(cid:76) हो / 15
Purchase Preference to MSE OEMs available upto
price within L1+X%
सू(cid:99)म और लघु उ(cid:101)म को खर(cid:19)द म(cid:76) (cid:60)ाथिमकता के िलए (cid:1)बड
क(cid:16) मा(cid:32)ा का अिधकतम (cid:60)ितशत / Maximum 100
Percentage of Bid quantity for MSE purchase
preference
1. If the bidder is a Micro or Small Enterprise as per latest orders issued by Ministry of MSME, the bidder shall be
relaxed from the eligibility criteria of "Experience Criteria" as defined above subject to meeting of quality and
technical specifications. The bidder seeking Relaxation from Experience Criteria, shall upload the supporting
documents to prove his eligibility for Relaxation.
2. If the bidder is a Micro or Small Enterprise (MSE) as per latest orders issued by Ministry of MSME, the bidder
shall be relaxed from the eligibility criteria of "Bidder Turnover" as defined above subject to meeting of quality
and technical specifications. If the bidder itself is MSE OEM of the offered products, it would be relaxed from the
"OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. The bidder
seeking Relaxation from Turnover, shall upload the supporting documents to prove his eligibility for Relaxation.
3. The minimum average annual financial turnover of the bidder during the last three years, ending on 31st
March of the previous financial year, should be as indicated above in the bid document. Documentary evidence in
the form of certified Audited Balance Sheets of relevant periods or a certificate from the Chartered Accountant /
Cost Accountant indicating the turnover details for the relevant period shall be uploaded with the bid. In case the
date of constitution / incorporation of the bidder is less than 3-year-old, the average turnover in respect of the
completed financial years after the date of constitution shall be taken into account for this criteria.
4. Years of Past Experience required: The bidder must have experience for number of years as indicated above in
bid document (ending month of March prior to the bid opening) of providing similar type of services to any
Central / State Govt Organization / PSU. Copies of relevant contracts / orders to be uploaded along with bid in
support of having provided services during each of the Financial year.
5. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as
defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued
by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned
3 / 10Ministry. If the bidder wants to avail the Purchase preference for services, the bidder must be the Service
provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the
bid in respect of the offered service. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price
within L-1+ 15% of margin of purchase preference /price band as defined in the relevant policy, then 100% order
quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price. The buyers are advised to
refer to the OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public
Procurement Policy for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in
India) Order, 2017. Benefits of MSE will be allowed only if the credentials of the service provider are validated on-
line in GeM profile as well as validated and approved by the Buyer after evaluation of submitted documents.
6. Past Experience of Similar Services: The bidder must have successfully executed/completed similar Services
over the last three years i.e. the current financial year and the last three financial years(ending month of March
prior to the bid opening): -
1. Three similar completed services costing not less than the amount equal to 40% (forty percent) of the
estimated cost; or
2. Two similar completed services costing not less than the amount equal to 50% (fifty percent) of the estimated
cost; or
3. One similar completed service costing not less than the amount equal to 80% (eighty percent) of the estimated
cost.
अअिितत(cid:86)(cid:86)रर(cid:103)(cid:103) ययोो(cid:104)(cid:104)ययतताा //आआवव(cid:58)(cid:58)ययकक डडेेटटाा/Additional Qualification/Data Required
The Bidder should have executed at least X No. projects with contract value not less than (Rs) yy for
eachcontract of providing manpower services to Central/ State Government Departments/ Public
SectorUndertakings/ Autonomous Bodies in last N financial years:3, Rs.1Cr, 3 FY
The Bidder should have executed at least X No. projects with supply of xx..no. of manpower in
eachcontract of providing manpower services to Central/ State Government Departments/ Public
SectorUndertakings/ Autonomous Bodies in last N financial years:3, 12, 3 FY
In case, the buyer wants to retain some of the existing resources then buyer is needed to upload the
list of resources along with the quantity of each type or resource to be continued by the successful
bidder/service provider under the new contract as per the T&C of new contract concluded on the
basis of this bid along with approval of Competent Authority.:1778864733.pdf
Buyer to upload Gazette notification for the breakup of ESI/EPF/ELDI etc if required:1778864739.pdf
Scope Of Work For the Service:1778864745.pdf
Security Manpower Service (Version 2.0) - Office/Commercial/Institutions/ Residential;
Watch And Ward ( 12 )
ततककननीीकक(cid:16)(cid:16) (cid:1)(cid:1)ववििशश(cid:1)(cid:1)(cid:89)(cid:89)ययााँ ँ /Technical Specifications
(cid:1)(cid:1)ववववररणण/ Specification ममू(cid:87)ू(cid:87)यय/ Values
ककोोरर / Core
Office/Commercial/Institutions/
Type of Establishment / Area
Residential
Category of Profile Watch and Ward
Category of Skills Unskilled
Gender No Preference
Duty Hours in a day 8
Qualification Not Required
Ex Servicemen Optional
Age Limit Up to 45 years
4 / 10(cid:1)(cid:1)ववववररणण/ Specification ममू(cid:87)ू(cid:87)यय/ Values
Years of Experience 0 – 3 years
Additional Requirements for the Security Personnel Driver’s License
Is Geographical presence of the Service Provider registered office is required
Yes
in the consignee's State
Name of states/ UT for geographical presence is required Delhi
एएडडऑऑनन /Addon(s)
(cid:62)(cid:62)ेेतताा (cid:75)(cid:75)ाारराा ििननधधाा(cid:86)(cid:37)(cid:86)(cid:37)ररतत (cid:43)(cid:43)ययूनूनततमम ममू(cid:87)ू(cid:87)यय/Minimum Floor Price defined by Buyer
(cid:62)ेता (cid:75)ारा िनधा(cid:86)(cid:37)रत (cid:43)यूनतम मू(cid:87)य/Minimum Floor Price
No
defined by Buyer
अअिितत(cid:86)(cid:86)रर(cid:103)(cid:103) (cid:1)(cid:1)ववििशश(cid:1)(cid:1)(cid:89)(cid:89) दद(cid:38)(cid:38)ततााववेज़ेज़ /Additional Specification Documents
पपररेे(cid:1)(cid:1)षषततीी//(cid:86)(cid:86)ररपपोो(cid:65)(cid:65)टट(cid:106)(cid:106)गग अअििधधककाारर(cid:19)(cid:19) /Consignees/Reporting Officer and Quantity
पपररेे(cid:1)(cid:1)षषततीी//(cid:86)(cid:86)ररपपोो(cid:65)(cid:65)टट(cid:106)(cid:106)गग ससंसंसााधधनन(cid:74)(cid:74) कक(cid:16)(cid:16) ममाा(cid:32)(cid:32)ाा अअिितत(cid:86)(cid:86)रर(cid:103)(cid:103) आआवव(cid:58)(cid:58)ययककतताा
(cid:62)(cid:62)..ससं.ं./S.N / Number of
o. अअििधधककाारर(cid:19)(cid:19) /Consignee पपतताा/Address resources to R/ eA qd ud ii rt eio mn ea nl t
Reporting/Officer be hired
Tenure/ Duration of
Employment (in
months) : 12
Basic Pay
(Minimum daily
wage) : 1008
Provident Fund
(INR per day) : 75
EDLI (INR per day)
: 0
ESI (INR per day) :
110001,Room No. 15027, 5th 0
1 Rahul Goel Floor, Kartavya Bhavan 1, 12 EPF Admin charge
Kartavya Path, New Delhi (INR per day) : 0
Bonus (INR per
day) : 0
Optional Allowance
1 (in Rupees) : 0
Optional Allowance
2 (in Rupees) : 0
Optional Allowance
3 (in Rupees) : 0
Number of working
days in a month :
30
5 / 10/Buyer Added Bid Specific Terms and Conditions
(cid:62)(cid:62)ेेतताा (cid:75)(cid:75)ाारराा जजोोड़ड़(cid:19)(cid:19) गगईई (cid:1)(cid:1)बबडड कक(cid:16)(cid:16) (cid:1)(cid:1)ववशशेषेष शशतत(cid:109)(cid:109)
1. Generic
OPTION CLAUSE 25% : The buyer can increase or decrease the contract quantity or contract duration up
to 25 percent at the time of issue of the contract. However, once the contract is issued, the contract
quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the
revised quantity or duration.
For lumpsum-based service contracts, the buyer may increase the scope of work and contract value up to
25 percent with the consent of the service provider
2. Generic
Bidder financial standing: The bidder should not be under liquidation, court receivership or similar
proceedings, should not be bankrupt. Bidder to upload undertaking to this effect with bid.
3. Buyer Added Bid Specific ATC
Buyer Added text based ATC clauses
Terms and Conditions in ATC
1. The firm/company should have its registered office in Delhi NCR. Bidder to upload supporting document
s of office address with the bid documents.
2. The Minimum Salary/wages shall be according to the rates as mentioned/revised time to time by the go
vt. of NCT of Delhi/Central Govt. whichever is higher.
3. There should not be any legal suits/ criminal case pending against the firm and its Proprietor/Partners or
having not been earlier convicted on grounds of moral turpitude or for violation of laws in force.
4. The bidder should not be under liquidation, court receivership or similar Proceedings. The bidder should
not be bankrupt.
5. The firm should not be blacklisted/debarred from providing job work contract Services by any of the Cen
tral/State Government Department/ under taking/ PSU/ Universities etc.
6. The buyer reserves its right to terminate the contract at any time after giving due notice without assigni
ng any reason. The contractor will not be entitled to claim any compensation against such termination. Ho
wever, while terminating the contract, if any payment is due to the contractor for services already perform
ed in terms of the contract, these would be paid to it/him as per the contract terms.
7. Bidder must have dedicated/toll free telephone numbers for service support.
8. Bidder must provide Escalation matrix of telephone numbers for service support.
9. Initially, the contract will be for a period of one year from the date of awarding of contract. However, pro
vided that the bidder meets the satisfactory service then the contract may be extended for one more year
at the same rate, terms, and conditions as outlined in the bid.
10. Bidder's offer is liable to be rejected if they don't upload any of the certificates / documents sought in t
he Bid.
11. No additional documents will be accepted after closing the bid or during representation window.
12. Authority reserves the right to accept/ reject any bid or all bids with the approval of competent authorit
y. Authority reserves the right to reject any bid and to annul the bidding process and reject all bids at any t
ime prior to award of contract without thereby incurring any liability to the affected bidder(s) or any obliga
tion to inform the affected bidder(s) of the grounds for such decision.
13. The Buyer reserves the right to increase or decrease the quantity to be ordered up to 25 percent of bid
quantity at the time of placement of contract. The Buyer also reserves the right to increase the ordered qu
antity by up to 25% of the contracted quantity during the currency of the contract at the contracted rates.
Bidders are bound to accept the orders accordingly.
6 / 1014. In case of rejection of Technical/Prequalification Bid, bidder may respond via reject representation onli
ne within specified time as mentioned in the system.
15. The bidder must have Permanent Account Number, ESI Registration, EPF Registration and Goods &Ser
vice Tax Registration as on the date of submission of tender. All documents to be uploaded with the bid.
16. The contractor shall deploy only personnel with good conduct and character. In order to ensure the sa
me, Police Verification Certificates in respect of the personnel deployed shall be submitted to the Departm
ent of Economic Affairs at the time of deploying each personnel.
17. If, in the opinion of this Department, the contractor engages inadequate number of personnel or does n
ot execute the work in a satisfactory manner or in accordance with the terms and conditions of the contrac
t, the Department of Economic Affairs may get the work done through a third-party contractor and the cost
of which shall be recovered from the contractor. Also, the contract may be cancelled. In this regard, a writt
en notice shall be issued to the contractor before getting the word done through a third-party contractor.
18. The contractor shall indemnify and shall keep the Department of Economic Affairs indemnified against
acts or omission or negligence, dishonesty or misconduct of the men engaged for the work and The Depart
ment of Economic Affairs shall not be liable to pay for any damages or compensation to such person or to
third party.
19. That the contractor shall arrange for the maintenance of all such registers and forms as are statutorily
re quired and / or considered necessary for the efficient performance of this contract.
20. That it is clearly agreed and understood that all the persons provided / engaged by the contractor shall
be the employees of the contractor and all disputes between the contractor and its personnel shall have n
o bearing on The Department of Economic Affairs. The Department of Economic Affairs shall not be respon
sible for any claims made by such persons and shall not be liable to pay any amount to any employee /
ex-employee of the contractor. The Contractor is fully responsible for disciplined behaviour of its workmen.
21. All damages caused by the contractor or the contractor’s personnel or by any other personnel arising o
ut of the contractor’s employees’ instructions shall be charged to the contractor and recovered from its du
es / bills.
22. Failure by the contractor to comply with any statutory requirement and / or the terms of the agreemen
t during the period of contract shall result in termination of the contract and subsequent disqualification fr
om participation in any future tender of the Department.
23. In case the contractor withdraws or The Department of Economic Affairs terminates the contract for vio
lation of terms and conditions and/or deficiency in services during the period of contract, the additional ex
penses in hiring a new contract on temporary arrangement till the time of appointing a regular contract or
through a similar tender process, shall be adjusted against payments to be made.
24. The firm should agree to hire all existing employees employed at (i) 4th & 5th Floor of STC and (ii) CAA
A building, Janpath.
25. The Department reserves the rights to suspend this tendering process without assigning any reason, w
hatsoever.
26. The service charges quoted shall be inclusive of cost of issue of identity cards, other administrative ex
penses relating to maintenance of register, supervisory charges and other charges to be incurred by the c
ontractor to satisfy the terms and conditions of tender.
27. The billing cycle will be on Calendar month basis. The agency/contractor shall pay the wages to the ma
npower by 7th of every month and also deposit the ESI and EPF (both deducted from salary as well as emp
loyer’s contribution) to the concerned statutory authority in time bound manner by its due date.
28. The payment of the bill will be made within 45 days of submission of bill by the contractor in proper for
ma t and with all required documents. In case of non- receipt of required documents, the date of receipt of
last document will be considered as the date of receipt of bill.
29. The personnel shall get wages on or before 7th of every month. This payment of wages is not linked to
settlement of any pending Bill by this Department. Failure to make the payment of wages in stipulated tim
e, the contract may be cancelled.
30. Following documents are to be submitted by Contractor /Agency for claiming payment: Bill should be
submitted for previous month as per attendance & wages paid as applicable (including the Service Charge
7 / 10s & statutory taxes quoted by the agency in the financial bid). Monthly Bills should be attached with followi
ng documents:
(i) List of manpower deployed in the billing month.
(ii) Calculation sheet & statement of ESI & EPF in the format for every month.
(iii) Electronic Challan Receipt and Proof of payment of ESI, EPF (for employer contribution and employee c
ontribution)/GST and other statutory dues.
(iv) Proof of payment of wages in the form of Bank Statement (statement should have names of manpo we
r deployed at STC and CAAA, Janpath only).
(v) Biometric/attendance details of the deployed manpower for the billing month in the prescribed form at.
(vi) Certificate to the effect that payment of wages to the concerned staff is as per rules and laws in force,
and no Labour Law or any other Law governing the Manpower(s) deployed has been violated and any disp
ute or claim arising out of this shall be responsibility of Contractor.
31. If the minimum wages are revised by the Government of NCT of Delhi, the increased wages shall be pai
d by the contractor to the personnels engaged by them.
32. In case, the person deployed by the contractor is absent/on leave, suitable replacement should be give
n immediately on the direction of this Department.
33. An Escalation Matrix providing the contact details of relevant persons from the agency for the resolutio
n of complaints/issues faced by the staff shall be provided. Further, a dedicated contact person must be al
located for the issuance of salary slips to the outsourced staff. The requests for the same need not be rout
ed through this Department. The staff may directly contact the said contact person. The staff shall be able
to receive their salary slips without required to be physically present at the office of the agency.
34. In case, any complaint(s) are received against the personnel deployed by the contractor and if the com
plaints are found to be true, the personnel should be replaced immediately on the direction of this Depart
ment.
35. The documents must be uploaded with a proper index along with page numbers mentioned against th
e corresponding document.
36. It should be clearly stated that no charges of any kind—such as registration fees or otherwise—are to
be collected from employees. Additionally, employees must be paid their full wages.
37. Bidder should have submit undertaking for acceptance of terms and conditions in the bid document inc
luding ATC on company Letter Head. The uploading of a bid implies that bidder has read this notice and th
e conditions of GeM contract and has made himself aware of the scope and specifications of work to be do
ne. If the conditions mentioned in the bid are not fulfilled at any stage during the bidding process or during
the contract period, the contract may be cancelled.
*****
.
/Disclaimer
अअ(cid:38)(cid:38)ववीीककररणण
The Additional Terms and Conditions (ATC) have been incorporated by the Buyer after approval of their
Competent Authority. The Buyer ,is solely responsible for the impact of these clauses on the bidding process, its
outcome, and consequences thereof including any restriction arising in the bidding process due to these ATCs
and including the modification of technical specifications and / or terms and conditions governing the bid.All
representations / grievances pertaining to the ATC clauses shall be raised with the buyer organization directly
and not with GeM.If any of the clause(s) is/are incorporated by the Buyer regarding the following, the bid &
resultant contract shall be treated as null & void. Further, GeM reserves the right, at its sole discretion, to cancel
the bid forthwith, without issuance of any prior notice or intimation :-
1. Publishing Custom / BOQ bids for items for which regular GeM categories are available (unless such
Custom / BOQ item is bunched with the major regular product Category Item).
2. Mandating procurement of / from specific Brand / Make / Model / Manufacturer / Dealer except in case of
8 / 10Single Bid / Proprietary Article Certificate (PAC) Buying.
3. Inclusion of disqualification criteria related to suspension of seller / service provider, where such
suspension period has already expired.
4. Mandating submission of documents in physical form as a pre-requisite to qualify bidders.
5. Publishing bids on GeM for procurement of works.
6. Procurement of Goods by creating a Service bid on GeM & vice-versa.
7. Seeking sample with bid or approval of samples during bid evaluation process. However, trial / sample, as
the case may be, shall be permitted in cases where trial / sample are allowed as per approved and
published procurement policy of the Buyers’ controlling Ministry / Department / State / Public Sector
Enterprises Headquarters. If there is any violation of trial / sample clause with regard to approved policy
of the Buyers’ Ministry / Department / State / Public Sector Enterprises Headquarters, then this is to be
determined and redressed by the concerned Buyer Organisation only.
8. Seeking experience from specific organization / department / institute only or from foreign / export
experience.
9. Creating bid for items from incorrect categories.
10. Reference of conditions published on any external site or reference to external documents/clauses.
11. Asking for any Tender fee / Bid Participation fee, as the case may be.
12. Buyer added ATC Clauses which are in contravention of clauses defined in bid detail section, including
specifications, EMD Detail, ePBG Detail and MII and MSE Purchase Preference sections of the bid, unless
otherwise allowed by the applicable GeM GTC.
13. Any ATC clause in contravention with GeM GTC Clause 4 (xiii) (h) will be invalid. In case of multiple L1
bidders against a service bid, the buyer shall place the Contract by selection of a bidder amongst the L-1
bidders through a Random Algorithm executed by GeM system.
14. In a category based bid, adding additional items, through buyer added, additional scope of work/
additional terms and conditions/or any other document. If buyer needs more items along with the main
item, the same must be added through bunching category based items or by bunching custom catalogues
or bunching a BoQ with the main category based item, the same must not be done through ATC or Scope
of Work.
Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of
this bid, they can raise their representation against the same by using the Representation window provided in
the bid details field in Seller dashboard after logging in as a seller. Buyer is duty bound to reply to all such
representations and would not be allowed to open bids if he fails to reply to such representations.
All GeM Sellers/Service Providers shall ensure full compliance with all applicable labour laws,
including the provisions, rules, schemes and guidelines under the four Labour Codes i.e. the Code
on Wages, 2019; the Industrial Relations Code, 2020; the Occupational Safety, Health and Working
Conditions Code, 2020; and the Code on Social Security, 2020 as and when notified and brought into
force by the Government of India.
For all provisions of the Labour Codes that are pending operationalisation through rules, schemes or
notifications, the corresponding provisions of the pre-existing labour enactments (such as The
Minimum Wages Act, 1948, The Payment of Wages Act, 1936, The Payment of Bonus Act, 1965, The
Equal Remuneration Act, 1976, The Payment of Gratuity Act, 1972, etc. and relevant State Rules)
shall continue to remain applicable.
The Seller/ Service Providers shall, therefore, be responsible for ensuring compliance under:
All notified and enforceable provisions of the new Labour Codes as mentioned hereinabove;
and
All operative provisions of the erstwhile Labour Laws until their complete substitution.
All obligations relating to wages, social security, safety, working conditions, industrial relations etc.
and any other statutory requirements shall be strictly met by the Seller/ Service Provider. Any non-
compliance shall constitute a breach of the contract and shall entitle the Buyer to take appropriate
action in accordance with the contract and applicable law.
This Bid is governed by the General Terms and Conditions, conditions stipulated in Bid and Service
Level Agreement specific to the Service, as the case may be, as provided in the Marketplace.
However, in case of Service, if any condition specified in General Terms and Conditions is
9 / 10contradicted by the conditions stipulated in Service Level Agreement specific to said Service, then it
will over-ride the conditions in the General Terms and Conditions.
This Bid is governed by the सामा(cid:43)य िनयम और शत(cid:109)/General Terms and Conditions, conditions stipulated in Bid and
Service Level Agreement specific to this Service as provided in the Marketplace. However in case if any condition
specified in सामा(cid:43)य िनयम और शत(cid:109)/General Terms and Conditions is contradicted by the conditions stipulated in
Service Level Agreement, then it will over ride the conditions in the General Terms and Conditions.
जेम क(cid:16) सामा(cid:43)य शत(cid:50) के खंड 26 के संदभ (cid:37) म(cid:76) भारत के साथ भूिम सीमा साझा करने वाले देश के (cid:1)बडर से खर(cid:19)द पर (cid:60)ितबंध के संबंध म(cid:76)
भारत के साथ भूिम सीमा साझा करने वाले देश का कोई भी (cid:1)बडर इस िन(cid:1)वदा म(cid:76) (cid:1)बड देने के िलए तभी पा(cid:32) होगा जब वह (cid:1)बड देने वाला
स(cid:54)म (cid:60)ािधकार(cid:19) के पास पंजीकृत हो।(cid:1)बड म(cid:76) भाग लेते समय (cid:1)बडर को इसका अनुपालन करना होगा और कोई भी गलत घोषणा (cid:65)कए जाने
व इसका अनुपालन न करने पर अनुबंध को त(cid:112)काल समा(cid:61) करने और कानून के अनुसार आगे क(cid:16) कानूनी कार(cid:37)वाई का आधार होगा।/In terms
of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which shares a
land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to undertake
compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action in
accordance with the laws.
---धध(cid:43)(cid:43)ययववाादद/Thank You---
10 / 10