Date: 2025-12-12Category: Press ReleaseState: Union GovernmentCountry: India
Government of India puts in place comprehensive, multi-pronged and convergent response to prevent, mitigate and manage stress among women across sectors
**Executive Summary**
The Government of India has implemented a comprehensive and convergent strategy to address stress among women across various sectors. This initiative encompasses rights-based mental healthcare, workplace protections, and socio-economic empowerment programs. Key actions include strengthening mental health services, launching Tele-MANAS, and implementing the Mission Shakti program. Most activities were completed by September 30, 2025, with the Labour Codes effective November 21, 2025.
**Key Points / Main Content**
* **Mental Health Support:**
* The government supports state governments in providing mental health services and has implemented a comprehensive response linking mental healthcare, tele-mental health access, and psychosocial support.
* The Mental Health Care Act, 2017 decriminalizes attempted suicide and emphasizes care and rehabilitation.
* The National Mental Health Programme (NMHP) and District Mental Health Programme (DMHP) are implemented nationwide.
* Tele-MANAS provides mental health counselling and care services and has launched a mobile application for mental health support.
* **Workplace Safety & Empowerment:**
* The Department of Personnel & Training (DoPT) issues guidelines for central government employees on harassment prevention and flexible work arrangements.
* The government prioritizes the safety and security of women and girls, including helplines and institutional support for survivors.
* The Sexual Harassment of Women at Workplace (PoSH) Act is enforced through the SHe-Box portal, providing a platform for complaints and monitoring.
* The four Labour Codes promote workplace equality, safety, and equal pay for equal work.
* **Protection and Rehabilitation:**
* The Mission Shakti program includes One Stop Centres (OSCs) to support women affected by violence.
* Women Help Desks (WHDs) have been established in police stations to ensure a women-friendly environment.
* The Emergency Response Support System (ERSS-112) provides help to women in distress.
* The 'Mission Shakti Portal' aims to enhance access to government services for women and build capacity.
* **Additional Initiatives:**
* Safe City Projects have been implemented in major cities to ensure women's safety in public places.
* The government is upgrading Sub Health Centres (SHCs) and Primary Health Centres (PHCs) to Ayushman Arogya Mandirs and integrating mental health services.
* The Bureau of Police Research and Development (BPR&D) has undertaken training programs and prepared Standard Operating Procedures (SoPs) for Women Help Desks.
**Impact Analysis**
**State Governments/UT Administrations**
* **Impact:** They are responsible for the provision and delivery of mental health services. They are supported by the Government of India through policy guidance, capacity building, funding, and monitoring.
* **Action Required:** Coordinate with the Central Government to implement the programs and schemes effectively, ensuring the delivery of mental health services and the safety and empowerment of women.
**Central Government Employees**
* **Impact:** Subject to guidelines issued by the Department of Personnel & Training (DoPT) regarding harassment prevention, gender sensitization, and flexible working arrangements.
* **Action Required:** Adhere to the guidelines issued by DoPT and utilize internal grievance mechanisms and awareness campaigns to contribute to safer work environments.
**Women and Girls**
* **Impact:** Benefit from increased safety, security, and access to mental health care and support services, and from efforts to promote dignity, resilience, and well-being across the life cycle.
* **Action Required:** Utilize available resources, helplines, and support systems to address their needs and report incidents of violence or harassment.
**Employers (Government and Private Sectors)**
* **Impact:** Required to implement measures to prevent sexual harassment at the workplace, provide a safe working environment, and ensure compliance with labor codes.
* **Action Required:** Establish Internal Committees (ICs) or Local Committees (LCs), designate a nodal officer for monitoring compliance, and provide equal pay and opportunities for women.
**Police Stations**
* **Impact:** Expected to be more women-friendly and approachable. They are the first point of contact for women seeking assistance.
* **Action Required:** Ensure smooth functioning of Women Help Desks (WHDs), prioritize appropriate behavioral and attitudinal skills when dealing with women and children, and follow Standard Operating Procedures (SoPs).
Key Entities Referenced
Ministry of Women and Child Development: Primary agency implementing policies and schemes related to women and child development, including mental health and safety.
Mental Health Care Act, 2017: An act to provide for mental healthcare and services for persons with mental illness and to protect their rights.
National Mental Health Programme (NMHP): A program implemented to address the burden of mental disorders, with a District Mental Health Programme (DMHP) component.
Mission Shakti Umbrella Scheme: A scheme addressing the safety and security of women and girls by providing helplines, emergency response, and institutional support to survivors.
Labour Codes: The four Labour Codes aimed at encouraging employment of women by rationalizing labour laws and focusing on workplace safety and health.
Ministry of Women and Child Development
Government of India puts in place
comprehensive, multi-pronged and convergent
response to prevent, mitigate and manage stress
among women across sectors
प्रव तथ: 12 DEC 2025 4:39PM by PIB Delhi
“Public Health and Sanitation; Hospitals and Dispensaries’’ is placed in the State List of the Seventh
Schedule to the Constitution of India, which includes mental health. Accordingly, the primary
responsibility for provision and delivery of mental-health services, hospitals, community care and
rehabilitation rests with the respective State Governments.
However, the Government of India supports the State Government and has put in place a comprehensive,
multi-pronged and convergent response that links rights-based mental-healthcare, tele-mental-health
access, trauma-informed psychosocial support, statutory workplace protections, employer-led
occupational health measures, gender-sensitive law-enforcement interfaces and socio-economic
empowerment programmes in order to prevent, mitigate and manage stress among women across sectors.
The Department of Personnel & Training (DoPT) is the nodal department to issue instructions and
guidelines for central government employees on prevention of harassment, gender-sensitisation, personnel
management and flexible working arrangements wherever administratively feasible. Such measures,
together with awareness campaigns, internal grievance mechanisms and prompt corrective action,
contribute to safer work environments and reduction of harassment-related stress.
The Central Government gives highest priority to the safety and security of women and girls and has taken
several steps to assist the State Governments/ UT Administrations. These include operationalization of
helplines such as Women Helpline -181, Child Helpline - 1098 and Emergency Response Support System
(ERSS-112), concept of Zero FIR and e-FIR under the new criminal laws and provision of institutional
support to the survivors.
Further, the Mental Health Care Act, 2017 is an act to provide for mental healthcare and services for
persons with mental illness and to protect, promote and fulfil the rights of such persons during delivery of
mental healthcare and services and for matter connected therewith or incidental thereto. The said Act also
decriminalises attempt to die by suicide, thereby recognising that persons under severe stress require care
and rehabilitation rather than penal action, and provides for registration and regulation of mental health
establishments and oversight mechanisms to improve the quality and availability of services.
To address the burden of mental disorders, the Government of India is implementing the National Mental
Health Programme (NMHP) in the country. The District Mental Health Programme (DMHP) component
of the NMHP has been sanctioned for implementation in 767 districts for which support is provided to
States/UTs through the National Health Mission. Facilities made available under DMHP at theCommunity Health Centre (CHC) and Primary Health Centre (PHC) levels, inter- alia, include outpatient
services, assessment, counselling/ psycho-social interventions, continuing care and support to persons
with severe mental disorders, drugs, outreach services, ambulance services etc.
In addition to the above, the Government is also taking steps to strengthen mental healthcare services at
primary healthcare level. The Government has upgraded more than 1.81 lakh Sub Health Centres (SHCs)
and Primary Health Centres (PHCs) to Ayushman Arogya Mandirs. Mental health services have been
added in the packages of services under Comprehensive Primary Health Care provided at these Ayushman
Arogya Mandirs. Operational guidelines and training manuals for various cadres on Mental, Neurological,
and Substance Use Disorders (MNS) at Ayushman Arogya Mandirs have been released under the ambit of
Ayushman Bharat.
Under the tertiary care component of NMHP, under Manpower Development Scheme-A, 25 Centres of
Excellence have been sanctioned to increase the intake of students in PG departments in mental health
specialities as well as to provide tertiary level treatment facilities. Further, the Government has also
supported 19 Government medical colleges/institutions to strengthen 47 PG Departments in mental health
specialties under Manpower Development Scheme-B.
There are 47 Government run mental hospitals in the country, including 3 Central Mental Health
Institutions, viz. National Institute of Mental Health and Neuro Sciences, Bengaluru, Lokopriya Gopinath
Bordoloi Regional Institute of Mental Health, Tezpur, Assam and Central Institute of Psychiatry, Ranchi.
Mental Health Services are also provisioned in all AIIMS.
The Government has launched a “National Tele Mental Health Programme” on 10th October, 2022, to
further improve access to quality mental health counselling and care services in the country. As on
27.11.2025, 36 States/ UTs have set up 53 Tele MANAS Cells. Tele-MANAS services are available in 20
languages based on language opted by States. More than 29,82,000 calls have been handled on the
helpline number.
The Government has also launched Tele MANAS Mobile Application on the occasion of World Mental
Health Day - October 10, 2024. Tele-MANAS Mobile Application is a comprehensive mobile platform
that has been developed to provide support for mental health issues ranging from well-being to mental
disorders. In addition, a video consultation facility has been introduced under Tele-MANAS, as an
upgrade to the existing audio calling service.
Recognising that gender-based violence, harassment and insecurity are major drivers of psychological
trauma and chronic stress among women, the Government has established multiple mechanisms to provide
immediate protection, holistic support and long-term rehabilitation. One Stop Centre (OSC) component of
Mission Shakti Umbrella Scheme, which is fully funded by the central government is implemented across
the country since 1st April, 2015. It provides integrated support and assistance under one roof to women
affected by violence and those in distress, both in private and public spaces. It also provides an integrated
range of services including medical aid, legal aid and advice, temporary shelter, police assistance, psycho-
social counselling to needy women. 864 OSCs are operational across the country and over 12.67 lakh
women have been assisted upto 30th September, 2025.
To ensure that the Police Stations are more women friendly and approachable, as they would be the first
and single point of contact for any woman walking into a police station, 14,649 Women Help Desks
(WHDs) have been set up, of which 14,653 are headed by women police officers.
To provide help and support to needy women and women in distress, Emergency Response Support
System (ERSS-112) has been established in all 36 States and UTs for various emergencies, with computer
aided dispatch of field/ police resources. In addition to ERSS, a fully functional dedicated Women helpline
(WHL-181) is operational in 35 States/ UTs except West Bengal. The WHL has also been integrated withERSS. Further, the Ministry of Women and Child Development also administers scheme “Samarthya”
under Mission Shakti in which the component of Shakti Sadan is for relief and rehabilitation of women in
difficult circumstances, including psycho-social counselling.
The Ministry has launched the 'Mission Shakti Portal' with all functional features on January 22, 2025.
This portal aims to enhance accessibility of various government services for women, establish quality
mechanisms for rescue, protection, and rehabilitation, and build the capacity of functionaries and duty
holders under various schemes and legislations.
To ensure safety of public places where women work and live, various components under Safe City
Projects have been implemented in 8 Cities (namely Ahmedabad, Bengaluru, Chennai, Delhi, Hyderabad,
Kolkata, Lucknow and Mumbai). To ensure safe transportation for women, rail and road transport projects
like Integrated Emergency Response Management System (IERMS), Video Surveillance System at
Konkan Railway, Artificial Intelligence (AI) based Facial Recognition System (FRS) integrated with
Video surveillance Systems, including Command-and-Control Centre at 7 major railway stations and tabs
for safety of women passengers on board the train by Ministry of Railways, and projects like Vehicle
Tracking Platform with command and control centre across States/ UTs, and some State specific projects
like Uttar Pradesh Road transport Corporation (UPSRTC), Bengaluru Metropolitan Transport Corporation
(BMTC), Telangana State Road Transport Corporation (TSRTC), etc. by Ministry of Road Transport and
Highways, have been implemented.
Bureau of Police Research and Development (BPR&D) has undertaken several initiatives, which, inter-
alia include training and skill development programs for Investigation Officers, Prosecution Officers and
Medical Officers. BPR&D has also prepared Standard Operating Procedures (SoPs) for ‘Women Help
Desk at Police Stations’ to ensure their smooth functioning. Emphasis has been laid upon appropriate
behavioural and attitudinal skills of the police in course of prevention and detection of crime against
women and children and interaction with victims of crime.
The Ministry of Women and Child Development has also launched the SHe-Box portal duly encompassing
various provisions of ‘the Sexual Harassment of Women at Workplace (Prevention, Prohibition, and
Redressal) Act, 2013’ (PoSH Act). This portal provides a publicly available centralised repository of
information related to Internal Committees (ICs) and Local Committees (LCs) formed across the country,
whether in government or private sector. It also provides a common platform to file complaints and track
the status of such complaints. The portal includes a feature where complaints registered on it will be
automatically forwarded to the IC/ LC of the workplaces concerned within the Central Ministries/
Departments, States/ UTs and in Private sector. The portal provides for designating a nodal officer for
every workplace who is required to ensure updation of data/ information on a regular basis for real time
monitoring of complaints.
In order to encourage employment of women, the four Labour Codes - the Code on Wages, 2019, the
Industrial Relations Code, 2020, the Code on Social Security, 2020 and the Occupational Safety, Health
and Working Conditions Code, 2020 have been implemented with effect from 21st November 2025,
rationalizing 29 erstwhile labour laws.
On occupational and preventive health, under the Occupational Safety, Health and Working Conditions
(OSH) Code, 2020, workplace equality and safety are given strong legal backing. Gender discrimination is
explicitly prohibited, ensuring that women and men are treated with equal dignity and opportunity in
every establishment. This principle is reinforced through the guarantee of equal pay for equal work,
eliminating wage disparities and promoting fairness across all sectors. In a progressive step, women are
permitted to work night shifts and in all categories of employment, including underground mining and
heavy machinery operations, provided they give their prior consent and employers implement adequate
safety measures.To safeguard worker’s health and productivity, the Code caps normal working hours at 8 hours per day
and 48 hours per week. While all workers including women, have been permitted to work overtime only
with their consent and mandating payment at twice the regular wage rate. Strengthening the focus on
preventive healthcare, the Code also requires employers to provide free annual health check-ups along
with maintaining proper health records for employees including women workers subject to fulfilling the
prescribed conditions. Together, these provisions formalize worker rights, promote inclusivity, and embed
occupational health and safety as a cornerstone of India’s labour reforms.
Beyond immediate health, protection and workplace interventions, the Government pursues long-term
socio-economic empowerment and resilience building as a critical strategy to address the structural
determinants of stress among women. Initiatives under the Skill India and various livelihood and
entrepreneurship programmes enhance employability, income security and economic independence for
women, thereby reducing financial insecurity-related stress. Social campaigns and flagship programmes
like Beti Bachao Beti Padhao, gender equality and social recognition of girls and women, addressing root
causes of discrimination and long-term psychosocial burdens. Financial inclusion, micro-credit, self-help
group promotion and convergence of women’s welfare programmes are further instruments deployed to
build economic resilience and reduce chronic stressors.
Implementation of the foregoing central programmes and schemes is carried out in close coordination with
State Governments and Union Territory Administrations, which are the primary agencies for health service
delivery; the Central Government supplements State action through policy guidance, capacity building,
issuing technical guidelines, funding support under centrally sponsored schemes, periodic monitoring and
facilitating inter-sectoral convergence among Ministries such as Health & Family Welfare, Women &
Child Development, Home Affairs, Labour & Employment and Personnel.
These measures together seek to prevent and reduce stress, ensure timely access to mental-health care and
support services, protect women from violence and harassment, and promote dignity, resilience and well-
being across the life cycle.
This information was given by the Minister of State for Women and Child Development Smt. Savitri
Thakur in Lok Sabha in reply to a question today.
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SS
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