Governor, Reserve Bank of India meets Chairpersons and Managing Directors & Chief Executive Officers of select UCBs and Industry Representatives in Mumbai on January 19, 2026

**Executive Summary** This press release from the Reserve Bank of India, dated January 19, 2026, reports on a meeting held in Mumbai between the Governor of the RBI and Chairpersons, Managing Directors, and CEOs of select Urban Cooperative Banks (UCBs), along with industry representatives. The meeting, part of the RBI's ongoing engagement with regulated entities, follows a previous meeting held on March 19, 2025. Discussions focused on the role of UCBs, policy initiatives, and maintaining customer trust. **Key Points / Main Content** * **Meeting Overview:** * RBI Governor met with Chairpersons, MDs & CEOs of select UCBs and industry representatives in Mumbai on January 19, 2026. * The meeting was a part of RBI's engagement with regulated entities. * Previous meeting was held on March 19, 2025. * **Participants:** * Representatives from the National Urban Cooperative Finance and Development Corporation Limited. * Representatives from the National Federation of Urban Co-operative Banks & Credit Societies Limited. * Deputy Governors Shri Swaminathan J. and Shri S C Murmu. * Other senior officers of the Reserve Bank. * **Governor's Remarks:** * Highlighted the relevance of UCBs in credit delivery, particularly to underserved areas and expanding financial inclusion. * Briefly touched upon policy initiatives undertaken by RBI relating to the co-operative banking sector. * Expressed confidence that these initiatives will strengthen the sector. * Emphasized the importance of high governance standards, underwriting practices, asset quality oversight, customer-centric approaches, ethical practices, and grievance resolution. * **Interactive Session:** * Participants shared feedback and suggestions on policy and operational matters related to the UCB sector. **Impact Analysis** **UCBs (Urban Cooperative Banks)** * **Impact:** The meeting and RBI's policy initiatives aim to strengthen UCBs and improve their performance in serving underserved areas and promoting financial inclusion. * **Action Required:** UCBs need to focus on maintaining high governance standards, robust underwriting practices, and diligent oversight of asset quality. They must also adopt a customer-centric approach, follow ethical practices, and ensure timely grievance resolution to maintain customer trust. **RBI (Reserve Bank of India)** * **Impact:** The RBI continues its engagement with UCBs to ensure the health and stability of the co-operative banking sector and to promote financial inclusion. * **Action Required:** The RBI will continue to develop and implement policy initiatives to support the co-operative banking sector and monitor the performance of UCBs. **Customers of UCBs** * **Impact:** The focus on customer-centric approaches, ethical practices, and timely grievance resolution should improve the customer experience and maintain trust in the sector. * **Action Required:** Customers may need to familiarize themselves with new policies and procedures implemented by UCBs as a result of the RBI's initiatives.

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