Governor, Reserve Bank of India meets Managing Directors & Chief Executive Officers of select NBFCs, HFCs and Industry Representatives in Mumbai on January 5, 2026

**Executive Summary** This press release from the Reserve Bank of India (RBI), dated January 5, 2026, summarizes a meeting held in Mumbai on the same date. The meeting involved the RBI Governor and Managing Directors & Chief Executive Officers of select Non-Banking Financial Companies (NBFCs), Housing Finance Companies (HFCs), and Industry Representatives. The purpose was to discuss policy issues and operational matters related to the NBFC sector. **Key Points / Main Content** * **Meeting Purpose and Participants:** * The meeting was part of the RBI’s ongoing engagement with regulated entities. * Attendees included the RBI Governor, MDs & CEOs of select NBFCs, HFCs, and industry representatives. * Deputy Governors and the MD & CEO of the National Housing Bank also attended. * Industry participation included representatives of Self-Regulatory Organisations, Sa-Dhan, the Micro Finance Institutions Network, and the Finance Industry Development Council. * **Context:** * The entities represented account for about 53% of NBFC sector assets. * A similar meeting was previously held on February 13, 2025. * **RBI Governor’s Remarks:** * The Governor highlighted the role of NBFCs and HFCs in facilitating credit flow. * He emphasized the need for sound underwriting standards and close monitoring of asset quality. * He stressed the criticality of customer-centricity, ethical conduct, responsible lending, and prompt grievance redressal. * **Discussion Topics:** * Participants shared feedback on policy issues and operational matters relating to the NBFC sector. **Impact Analysis** **Stakeholder: NBFCs and HFCs** * **Impact:** The meeting directly addresses these entities, discussing matters crucial to their operations, regulation, and the broader financial sector. * **Action Required:** NBFCs and HFCs should take into account the Governor’s remarks regarding underwriting standards, asset quality monitoring, customer-centricity, ethical conduct, and grievance redressal. They should also evaluate the feedback that was shared during the discussion in relation to policy issues and operational matters. **Stakeholder: Reserve Bank of India** * **Impact:** The RBI continues its regulatory oversight and engagement with the NBFC and HFC sectors. * **Action Required:** The RBI will likely use the feedback from the meeting to inform future policy decisions and regulatory actions related to the NBFC sector. **Stakeholder: Customers of NBFCs and HFCs** * **Impact:** The emphasis on customer-centricity, ethical conduct, responsible lending, and prompt grievance redressal aims to improve the experience and protections afforded to customers of these financial institutions. * **Action Required:** Customers can expect potential improvements in the quality of service, ethical treatment, and availability of effective channels for addressing grievances.

Key Entities Referenced