Invitation of Public Comments on Proposed formulation of Contractor/concessionaire Rating System for National Highways Projects- Regd

File no RW/NH-33044/61/2025-S&R(P&B) (Comp. No. 261437) GOVERNMENT OF INDIA MINISTRY OF ROAD TRANSPORT & HIGHWA VS Transport Bhawan, I-Parliament Street, New Delhi-110001 Dated 27.11.2025 Office Memorandum Subiect: - Invitation of Public Comments on Proposed formulation of Contractor/concessionaire Rating System for National Highways Projects-Regd The Ministry/NHAI is in the process of developing rating system/criterion for Contractor/concessionaire firms engaged in National Highways works. Concept notes outlining the proposed criteria are enclosed herewith for reference Comments/suggestions on the proposed concept note, if any, may kindly be submitted within twenty-one (21) days from the date of this letter i.e. upto 18.12.2025, to the email address sosandr-333@gov.in. Encl:- Draft Rating Criteria (Akil Ahmad) Superintending Engineer (S&R) for Director General (RD) &SS To 1. NIC-for uploading on Ministry website under 'whats new',/ any other appropriate place, for obtaining Public comments. 2. The Chairman NHAI, G 5&6, Sector-10 Dwarka, for uploading the same on NHAI website for stakeholder comments. 3. The Managing Director, NHIDCL, for uploading on NHIDCL website for stakeholders comment Copy for kind information to: 1. Sr. PPS to Secretary (RT&H) 2. Sr PPS to DG(RD)&SS 3. Sr. PPS/PPS to AS(H)/AS (T)/ AS&FA/ JS(GA) 4. PPS/PS to all ADGs I CEsD24F5A1/917408/8250425/S&R(Bridge) Concept Note on Contractor Rating predominantly during construction period Need: 1. Assessment of actual performance of Contractors/Concessionaire in objective terms. 2. Identification of performers and non-performers 3. Prepare Policy to Incentivise/ Disincentivise Contractors/Concessionaire firms A. Eligibility of Projects- (i)All EPC/HAM/BOT Projects with Completion/Provisional Completion issued in last 3 years. (ii) All EPC/HAM/BOT Projects for which 180 days have elapsed since last Appointed Date and is on-going B. Rating Methodology- (i) For the purpose of Rating, the contracts would be divided into three classes i.e. projects starting from 100 cr upto 300 Cr, projects more than 300 Cr and upto 1000 Cr and projects more than 1000 Cr (all awarded price excluding GST to be considered). Accordingly, Rating of contractors/concessionaire would also be done in classes. (ii) All projects matching the eligibility defined above shall be scored objectively. (iii) Rating of EPC and HAM projects shall be done together whereas Rating of BOT Projects would be done separately. (iv) All JV members or stakeholders with more than 26% Stake in the project shall be given the same rating as project rating. (v) Individual rated projects shall be normalised to calculate the rating of contractors/concessionaire. (vi) Rating exercise shall be done once in an year, in first iteration eligible projects upto 15th February to be taken up and preferably rate the same by 31st March and thereafter for eligible projects upto 15th November and preferably rate the same by 31st December rate every year. Page 1 of 20 22 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) (vii) Assessed Rating should be shared with concerned Contractors/Concessionaire for submitting their representations/challenges, if any and also simultaneously put on public domain. Challenges to rating shall be decided by a committee of Officers, serving/retired, to be constituted by the ministry which shall include wherein equal representation of serving and retired officers shall be maintained. (viii) For Projects to be assessed before PCC/CC, the parameters for which data is not available shall not be scored and the score of remaining parameters shall be extrapolated on pro-rata basis. C. Normalisation Factors: (i) Project Mode Weightage Factor for EPC/HAM Projects: Mode Weightage Factor EPC 1.00 HAM 1.25 BOT Separate rating for BOT projects to be done (ii) Project Cost Weightage Factor: Class-I Projects (Awarded Price > 1000 Cr) Awarded Civil Price of Project Excluding GST Weightage Factor >1000 Cr & <=1500 Cr 1.00 >1500 Cr & <=2000 Cr 1.10 >2000 Cr & <=2500Cr 1.25 >2500 Cr 1.50 Class-II Projects (300 Cr < Awarded Price <=1000 Cr) Awarded Civil Price of Project Excluding GST Weightage Factor >300 Cr & <=500 Cr 1.00 >500 Cr & <=800 Cr 1.10 >800 Cr & <=1000Cr 1.25 Class-III Projects (100 Cr < Awarded Price<=300 Cr) Awarded Civil Price of Project Excluding GST Weightage Factor >100 Cr & <=300 Cr 1.00 Page 2 of 20 33 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) (iii) Specialised Projects Weightage Factor: Mode Weightage Factor Bridges with span <50 m 1.00 Bridges with span 50-100 m 1.10 Bridges with span >100 m 1.25 Net Weightage Factor for Single Project= Project Mode weightage factor x Project Cost weightage factor x Specialised Projects Weightage Factor Final Overall Assessment Formula for Contractor/Concessionaire: Rating Score= ∑ (Individual Project Score x Net Weightage Factor) / ∑ Net Weightage Factor D. Rating Criteria- All rating shall be done under 7 major Parameters viz., Timely Completion (30%), Quality (40%), Maintenance (10%), Safety (5%), Dispute (3%), Sub-Contracting (2%), Overall Performance & User Rating (10%) and deduction for poor quality (-30%). The detailed rating criteria is on following pages. 1. Timely Project Completion (30 Marks) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 1. Pre- 1. *Submission of Time of Submission Marks –Date of Agreement Datalake 2 Construction (a) Performance –Date of Financial Security/Addl PS Within Timeline of CA 2 Performance Milestones Bank Guarantee security submission Delay of upto 15 days 1 (Only EPC Projects) more than 15 days 0 1. *Achievement of Time of Submission Marks –Date of Agreement Datalake/ Division 2 (b) Financial Closure –Date of Record Page 3 of 20 44 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) by the More than 30 days 2 Achievement of Concessionaire before timeline as per Financial Closure CA (Only PPP Projects) 0-30 days before 1 timeline as per CA After lapse of timeline 0 as per CA Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 1. Timely Project 1. *Signing of Time of Submission Marks Copy of Joint Datalake/ Site 1 Completion (c) Memorandum with Within 10 days of 1.00 Memorandum Record site inventory and notification of Authority ROW 11-20 days of 0.50 notification of Authority beyond 20 days of 0 notification of Authority Timely Project 1. *Timely Timely initial Submission – Date of Datalake/Site 1.5 Completion (d) Submission of Time of Submission Marks Submission of All Record Design and On or before committed 1 Design and Drawings of date Drawings by critical project Contractor/ Page 4 of 20 55 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) components and After committed date as 0 Concessionaire reply to comments per work program of AE/IE as – Date of committed in work Submission of reply program Timely Reply to to all Comments of Comments/Queries AE/IE/Authority Total Time for which Marks – Submission of the proposal was with Only Plan Profile contractor for reply to Pavement Design comments and Design of Major 15 days 0.50 Structure i.e. more 16-30 days 0.25 than 60 bridges and more than 30 days 0 RE walls shall be considered – Average of all correspondences shall be taken Timely Project 1. *Timely Timely First Submission – Date of Datalake/Site 2 Completion (e) Submission of Time of Submission Marks Submission of Work Record Work Program Within 15 days of 2.00 Program by and reply to Appointed Date Contractor/ comments Within 15-30 days of 1.50 Concessionaire Appointed Date – Date of Within 31-45 days of 1.00 Submission of reply Appointed Date to all Comments of Within 46-60 days of 0.50 AE/IE/Authority Appointed Date More than 60 days of 0.00 Appointed Date Timely Project 1. *Timely No. of applicable Permits obtained – Permit letters Site Record 1 Completion (f) procurement of by contractor/concessionaire upto from concerned statutory 30 days of AD from the following: Competent Authority Page 5 of 20 66 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) approvals/permits (a) Permission of the State – Any Permission Government for extraction of if not applicable then boulders from quarry; shall be considered as completed and (b) Permission of Village marks shall be Panchayats and Pollution Control assigned Board for installation of crushers; accordingly. (c) Permission of the State Government for drawing water from river/reservoir/ground water etc; (d) Clearance of Pollution Control Board for setting up batching plant; (e) Clearance of Village Panchayats and Pollution Control Board for setting up asphalt plant; (f) Permission of Village Panchayats and State Government for borrow earth No. of permits No. of obtained within permits scheduled period obtaine before AD d All 1 95-100% 0.75 95-75% 0.50 Less than 75% 0 Timely Project 1. *Identification of Identification of Marks –Signed Joint Datalake/ Site 3 Completion (g) Gaps in LA Missing Plots Memorandum Record Before Appointed Date 3 Page 6 of 20 77 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Within 90 days of 2 –All EOT proposals Appointed Date submitted by Beyond 90 days and 1 Contractor/ upto 180 days from Concessionaire Appointed Date Beyond 180 days from 0 AD Timely Project 1. Timely Submission of EOT Marks –Date of Submission Datalake 4 Completion (h) Submission of of All EOT proposals EOT by Contractor/ No EOT sought 4 Concessionaire Within 30 days of 2 occurrence of Event –Average of all After 30 days of 0 Proposals to be occurrence of Event considered Timely Project 1. *Timely reporting Identification timeline Marks –Date of Submission Datalake 3 Completion (i) of Project Within 60 days of 3.00 of All COS by bottlenecks i.e. Appointed Date Contractor/ unidentified 61-90 days of Appointed 1.50 Concessionaire underground Date utilities/forest area 91-180 days of 0.75 etc. Appointed Date More than 180 days 0.00 after appointed date Timely Project 1. *Timely MPR Submission of MPR Marks –Date of submission Datalake 2 Completion (j) Submission Within 7 days of Month 2.00 of MPR End More than 7 days after 0.00 –Average time of all Month End MPRs to be considered Timely Project 1. Timely Achievement of Marks – Letter of AE/IE/ Datalake 2.5 Page 7 of 20 88 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Completion (k) Achievement of Milestone within Authority regarding Project Milestone- Contractual Timeline milestone 3 (including EOT achievement granted if any) Within the scheduled 2.50 – Letter of AE/IE/ timeline (including Authority regarding approved extensions) milestone After scheduled timeline 0.00 achievement (including approved extensions) Timely Project 1. (l) Project Completion of Project Marks – Completion Datalake 8 Completion Completion within within Scheduled Certificate issued by Schedule Completion date as AE/IE/Authority Completion Date per CA (including EOT granted and Grace period if any). PCOD/COD should only be considered Within the scheduled 8 timeline as per contract. Within scheduled 4 timeline of approved EOT Beyond scheduled 0 timeline of approved EOT 2. Quality of work (40 Marks) and deduction for poor quality (-30) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score Page 8 of 20 99 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) 2 Quality 2 *Adherence to Percentage Test Marks – Test Reports of NCR/ 4 (a) Quality Assurance Checking done by AE/IE AE/IE Site Record Manual submitted in which sample failed by Contractor/ (retesting not to be Concessionaire included) Upto 1% 4.00 1-2% 3.00 2-5% 1.50 more than 5% 0.00 Quality 2 *Rejection of No. of times finished Marks – Letter of NCR/ 8 (b) Highway Material/ items rejected or Authority/AE/IE for Site Record Dismantling pavement/ structure such instances dismantled due to non-conformance of quality No instance 5.00 Upto 3 instances 3.00 4-8 such instances 1.50 9 or more such 0.00 instances Note: Each such rejection at a particular section of 50m length shall be considered as a single instance in case of Highway and single rejection in case of structures. No. of times material Marks rejected due to non- conformance of quality No instance 3 1-2 instances 2 3-4 such instances 1 5 or more such 0 instances Page 9 of 20 1100 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Quality 2 *No. of pending No. of pending NCRs Marks – Status of closure Datalake 5 (c) NCRs Nil 5.00 of NCR (beyond the 1-10 3.00 allowed time line) 11-20 1.50 More than 20 0.00 Quality 2 *Discrepancy in Difference in CBR Marks – Reports of Site Record 4 (d) Geotechnical/ values (for pavement) geotechnical Sub-Surface estimated by AE/IE/ investigation by investigation/Traff Authority and that contractors/ ic Survey estimated by concessionaire Contractor/ – Only CBR/ concessionaire (on Bearing capacity higher side) by more /Axle load surveys than 10% which have been Within 15% 2 rejected by AE/IE/ Beyond 0 Authority shall be Difference in values of Marks considered for these bearing capacity of criteria instead of soil (for major direct comparison structures i.e. length >60m) estimated by AE/IE/ Authority and that estimated by Contractor/ concessionaire (on higher side) by more than 10% Within 10% 2 Beyond 0 Quality 2 PCI Index at time At the time of – PCI calculated as NSV Cell record 5 (e) of PCC/CC PCC/COD/Completion per IRC SP 82:2023 PCI Value Marks by centralised NSV 100-90 5 Cell. 80-90 3 60-80 1.5 Page 10 of 20 1111 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Less than 60 0 Quality 2 *Failure of Failure type Marks – Report on failure Site/ Division 2 (f) structures/ by AE/IE/Authority Record No failure 2 pavement during Any Minor or Major 0 construction or Failure before PCC/CC issuance Quality 2 Closure of Value of items put in Marks – Punch list issued Datalake 5 (g) Punchlist items punch list (not to include by AE/IE items from stretches – Completion delinked or land is not certificate issued by available) AE/IE/Authority Less than 1% of Awarded Civil Cost/EPC 2.5 1-2% 1.5 2-3% 0.5 More than 3% 0 Timeline of Closure of Marks All Punch List Items Less than 30 days 2.5 31-60 days 1.5 61-90 days 0.5 More than 90 days 0 Quality 2 Test for % of Tests within Marks – Test Report Datalake/ Site 5 (h) Provisional acceptance limit Record Certificates 100% 5.0 Less than 100% but 3.0 upto 90% Less than 90% but 1.5 upto75% Less than 75% 0 Quality 2 *Provision of No. of recorded non- Marks – NCR 2 (i) adequate Traffic compliance for diversion Page 11 of 20 1122 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Diversion Nil 2 – Inspection Reports 1-2 1 3 or more 0 3. Deduction for poor quality (-30) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 3. Quality 3 *Non-Deployment Non-Deployment of Marks – Letter of MPR/ -3 (a) of Qualified Key- Qualified Staff contractor/ Site Record Professionals by Project Manager -0.5 concessionaire for Contractor/ Pavement Engineer -0.5 deployment of such Concessionaire on Quality Manager -0.5 Key-Personnel within site Bridge Engineer -0.5 90 days of Appointed Design Director -0.5 Date Safety Manager -0.5 Quality 3 *Failure/ Defects/ Failure/ Major Defects/ Marks – Site reports NCR/Site Record -20 (b) Serviceability loss Serviceability loss of – AE/IE/ Authority Pavement (before letters issuance of PCC/CC or – All such failures within DLP) before issuance of No instance 0 PCC/CC or within 1 instance -2 DLP shall be considered 2 instances -4 More than 2 instances -5 Failure/ Defects/ Marks Serviceability loss in RE Walls No instance 0 1 instance -5 2 instances -7.5 Page 12 of 20 1133 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 3 or more instances -10 Failure/ Defects/ Marks Serviceability loss in structures No instance 0 1 instance -3 2 or more instance -5 3 *Improper No. of improperly Marks – No. of locations – NSV Cell -2 (c) construction of constructed expansion where increase in Reports expansion joints joints i.e. bumpy ride roughness wrt to – Site Inspection (LHS or RHS) roughness of reports Nil 0 previous 10 m – NCRs 1-5 -0.50 section is observed 6-10 -1.0 – Pavement Video 11 or more -2.0 3 *Settlement of No. of locations where Marks – No. of structure – NSV Cell -2 (d) Approach Slab approach slabs have locations where Reports settled i.e. bumpy ride increase in – NCR (LHS or RHS) roughness wrt to Nil 0 roughness of 1-3 -0.50 previous 50 m 4-6 -1 section is observed 7 or more -2 – Pavement Video 3 *Request for Yes -1 Correspondence – Field -1 (e) modification in seeking relaxation in Record Schedule-H No 0 Schedule-H or cash flow problem. 3 *Modification in Yes -1 As built drawing and – Field -1 (f) scope of project Schedule-B Record Page 13 of 20 1144 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score without approval Actual project – NCR of Authority (such features constructed – Drone as modification in on site. Survey TCS/width of No 0 median etc.) 4. Maintenance (10 Marks) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 4. Maintenance 4. *Maintenance No. of Notices issued by Marks – Notices issued by Datalake/ Division 2 (a) during construction AE/IE/Authority for non- AE/IE/Authority for Record maintenance of existing non-maintenance of stretch during existing stretch construction phase during construction Nil 2.0 phase 1-3 1.50 4-5 0.75 More than 5 0.00 Maintenance 4. Defect % defect rectified Marks – Defect rectification NHAI ONE 1.5 (b) Rectification within timeline report application during DLP period stipulated in CA (or 5 years for 70-100% 1.50 HAM) 50-70% 1.00 25-50% 0.50 Less than 25% 0.00 Page 14 of 20 1155 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Maintenance 4. PCI Index 3 years At the time of – PCI calculated as NSV Cell record 3 (c) after PCC/CC PCC/COD/Completion per IRC SP 82:2023 PCI Value Marks by NSV Cell of 100-90 3.00 NHAI. 80-90 1.50 60-80 0.75 Less than 60 0.00 Maintenance 4. Accident Black No. of Black Spots Marks – list of black spots e-DAR of last 1 2 (d) Spots/ Fatalities notified notified year Nil 0.50 1-2 0.25 3-4 0.10 5 or more 0.00 No. of accidents on Marks – list of fatalities Site record the stretch since recorded by PCC/CC/COD with no AE/IE/Authority fatalities Nil 0.75 1-2 0.50 3-4 0.25 5 or more 0.00 No. of accidents on Marks the stretch with fatalities on the stretch since PCC/CC/COD Nil 0.75 1-2 0.50 3-4 0.25 5 or more 0.00 Maintenance 4. Incident Deployed IMS on-road Marks – specifications of Site record 0.50 (e) Management unit deployed on road during DLP units Page 15 of 20 1166 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) % of Distress calls Marks – 1033 ticket 1033 call details attended within 25 closure report minutes 90-100% 0.50 75-90% 0.25 Less than 75% 0.00 Maintenance 4. Lane closure No. of times lane Marks –intimation of lane Site record 1 (f) during O&M closed for closure by AE/ IE/ Period maintenance during Authority on DLP contractor/ 0-1 time in 5 years 1 concessionaire 2-4 times in 5 years 0.75 request 5-6 times in 5 years 0.50 7 or more times in 5 0.00 years 5. Safety (5 Marks) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score Safety 5. Safety During *Accident at Site due to Marks – Report of NCR/Site/Division 3 (i) Construction Contractor/Concessionair Accident at Record e negligence: camp or site Nil 1 – Letter of 1-3 0.75 suspension of 4 or more 0.50 work from AE/IE/Authorit *Suspension of work Marks y by AE/IE/Authority due – Details of to safety related NCRs issued issues No such instance 1 Page 16 of 20 1177 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) 1-2 such instances 0.5 More than 2 such 0 instances *No. of NCRs issued Marks due to lack of work zone safety measures Nil 1.00 1-3 0.5 4 or more 0.0 Safety 5 Major No. of Major Marks – Safety Audit Datalake/Site 2 (ii) observations Observation (having Report Record safety audit- safety ramifications) during Safety Audit Nil 2 1-3 1 4-5 0.5 6 or more 0 6. Dispute (3 Marks) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 6. Dispute Conciliation No. of Claims settled Marks – Settlement Datalake/ Site 3 6 through conciliation Agreements signed Record (a) All claims settled 3 with Authority through conciliation/ scheme of govt. or no – SOC of AT/DRB claim raised – In case any No settlement 0 settlement agreement has been challenged in Court then entire marks for Page 17 of 20 1188 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) this parameter shall be assessed as zero “0” 7. Sub-contracting (2 Marks) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 7. Sub- 7 Portion of total civil Total Amount of Marks – Sub-contracting Datalake/ Site 2 contracting (a) work done through Work Done through approvals granted by Record sub-contracting Sub-contracting as Authority. percentage of contract price – In case, any Less than 10% 2 instance of 10-25% 1 unauthorised sub- 25-50% 0.50 contracting is found by Authority then More than 50% 0 entire 5 marks for sub-contracting shall be assessed as zero “0” 8. Overall Performance & User Rating (10 Marks) Sr. Parameter Assessment Sub- Marking Scheme Data Required Source of Data Max. No. Parameter Score 8. Overall 8 PD Assessment Overall performance Marks Assessment by 3 performance (a) of the PD to be done on Contractor/Concessi based on pro- onaire activeness in Excellent 2 resolving project Good 1.5 bottlenecks, Fair 1 quality Average 0 consciousness, submission of as- Page 18 of 20 1199 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) built drawings & deployment of qualified engineering team and use of automated machines. 8. No. of complaints No. of complaints Marks Complaints received –Rajmarg Yatra 3 (b) received through received through various database 1033/Rajmarg Nil 4 means –Median Yatra and media 0-5 2 Monitoring monitoring portal 5-10 1 Portal 11 or more 0 –1033 records 8. Road User Rating Rating given by Marks Average rating as -user rating to be 4 (c) through dedicated Users assessed by road done through a portal 90-100% 3 users dedicated portal online through to 80-90% 2 be open throughout the 70-80% 1 year. Less than 70% 0 -road users shall be allowed to vote who have crossed the toll plaza of the project during the year Note: All parameters with asterisk (*) mark can be evaluated before issuance of PCOD/CC/COD Page 19 of 20 2200 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 amD24F5A1/917408/8250425/S&R(Bridge) Page 20 of 20 2211 FFiillee NNoo.. HRWOU/DNIHV--32320/4542//6210/2250-2H5O-SU& RD(ivPi&sBio)n (C(Coommppuuteter r NNoo. . 226614123879)) GGeenneerraatteedd ffrroomm eeOOffffiiccee bbyy KAIkSilH AAhNm LaAdL, MSEE E(NSA&,R SZOo(nSe&)R, )SKEL,M M, OSERCTTHI OoNn O27F/F1IC1/E2R0, 2M5 O0R3:T5H8 opnm 27/11/2025 10:33 am