Inviting Bids: Group Mediclaim Insurance Service (GEM/2025/B/6902347)

(cid:1)बड सं(cid:71)या/Bid Number: GEM/2025/B/6902347 (cid:66)दनांक /Dated: 21-11-2025 (cid:1)(cid:1)बबडड दद(cid:38)(cid:38)ततााववेज़ेज़ / Bid Document (cid:1)(cid:1)बबडड (cid:1)(cid:1)ववववररणण//Bid Details (cid:1)(cid:1)बबडड बबंदंद हहोोनने े कक(cid:16)(cid:16) तताारर(cid:19)(cid:19)खख//ससममयय /Bid End Date/Time 01-12-2025 16:00:00 (cid:1)(cid:1)बबडड खखुलुलनने े कक(cid:16)(cid:16) तताारर(cid:19)(cid:19)खख//ससममयय /Bid Opening 01-12-2025 16:30:00 Date/Time (cid:1)(cid:1)बबडड पपेशेशककशश ववैधैधतताा ((बबंदंद हहोोनने े कक(cid:16)(cid:16) तताारर(cid:19)(cid:19)खख ससे)े)/Bid Offer 30 (Days) Validity (From End Date) ममं(cid:32)ं(cid:32)ााललयय//रराा(cid:33)(cid:33)यय ककाा ननाामम/Ministry/State Name Ministry Of Finance (cid:1)(cid:1)ववभभाागग ककाा ननाामम/Department Name Department Of Economic Affairs ससंगंगठठनन ककाा ननाामम/Organisation Name N/a ककााययााल(cid:37)ल(cid:37) यय ककाा ननाामम/Office Name International Financial Services Centres Authority Group Mediclaim Insurance Service - Permanent Employees, Retired / Superannuated / Pensioners; Hospitalization for वव(cid:38)(cid:38)ततु ु (cid:39)(cid:39)णेणे ीी /Item Category accident & emergency Treatments, All pre-existing illness, Maternity, Domiciliary treatment; Yes अअननुबुबंधंध अअववििधध /Contract Period 1 Year(s) 1 Day(s) उउ(cid:44)(cid:44)हह(cid:19)(cid:19)ं/ं/ससममाानन ससेवेवाा ककेे ििललएए अअपपे(cid:46)े(cid:46)(cid:47)(cid:47)तत (cid:1)(cid:1)ववगगतत अअननुभुभवव ककेे ववषष/(cid:37)(cid:37)Years of Past Experience Required for 3 Year (s) same/similar service इइससीी ततररहह कक(cid:16)(cid:16) ससेवेवााओओं ं ककाा (cid:1)(cid:1)पपछछललाा आआवव(cid:53)(cid:53)ययकक अअननुभुभवव हहैै/Past Yes Experience of Similar Services required ववषष(cid:54)(cid:54) ककेे अअननुभुभवव एएववंं टटननओ(cid:37)ओ(cid:37) ववरर ससेे एएममएएससईई ककोो छछूूटट (cid:58)(cid:58)ाा(cid:59)(cid:59) हहैै / MSE Exemption for Years Of Experience Yes | Complete and Turnover (cid:38)(cid:38)टटााटट(cid:37)(cid:37)अअपप ककेे ििललएए अअननुभुभवव ककेे ववषष(cid:54)(cid:54) औऔरर टटननओ(cid:37)ओ(cid:37) ववरर ससेे छछूूटट (cid:58)(cid:58)ददाानन कक(cid:16)(cid:16) गगईई हहैै /Startup Exemption for Years of No Experience and Turnover Experience Criteria,Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / (cid:1)(cid:1)वव(cid:61)(cid:61)ेेतताा ससे े ममाांगंगे े गगएए दद(cid:38)(cid:38)ततााववेज़ेज़/Document required Turnover Criteria, the supporting documents to prove his from seller eligibility for exemption must be uploaded for evaluation by the buyer (cid:63)(cid:63)ययाा आआपप ििनन(cid:1)(cid:1)ववददााककाारर(cid:64)(cid:64) (cid:65)(cid:65)ाारराा अअपपललोोडड (cid:66)(cid:66)ककएए गगएए दद(cid:38)(cid:38)ततााववेज़ेज़(cid:64)(cid:64) ककोो ििनन(cid:1)(cid:1)ववददाा मम(cid:67) (cid:67) भभाागग ललेनेने े ववाालले े ससभभीी ििनन(cid:1)(cid:1)ववददााककाारर(cid:64)(cid:64) ककोो (cid:66)(cid:66)ददखखााननाा Yes (Documents submitted as part of a clarification or representation during the tender/bid process will also be चचााहहतते े हह(cid:69)(cid:69)?? ससंदंदभभ (cid:37) (cid:37) ममेनेनू ू हहैै/Do you want to show displayed to other participated bidders after log in) documents uploaded by bidders to all bidders participated in bid? 1 / 8(cid:1)(cid:1)बबडड (cid:1)(cid:1)ववववररणण//Bid Details (cid:1)(cid:1)बबडड ललगगाानने े कक(cid:16)(cid:16) ससममयय ससीीममाा (cid:38)(cid:38)ववततःः ननहह(cid:19)(cid:19)ं ं बबढ़ढ़ाानने े ककेे ििललएए आआवव(cid:53)(cid:53)ययकक (cid:1)(cid:1)बबडड कक(cid:16)(cid:16) ससं(cid:71)ं(cid:71)ययाा।। / Minimum number of 1 bids required to disable automatic bid extension (cid:66)(cid:66)ददनन(cid:64)(cid:64) कक(cid:16)(cid:16) ससं(cid:71)ं(cid:71)ययाा,, (cid:46)(cid:46)जजननककेे ििललएए (cid:1)(cid:1)बबडड ललगगाानने े कक(cid:16)(cid:16) ससममयय--ससीीममाा बबढ़ढ़ााईई जजााएएगगीी।। // Number of days for which Bid 3 would be auto--extended ऑऑटटोो एए(cid:63)(cid:63)ससटट(cid:67)(cid:67)शशनन अअििधधककततमम (cid:66)(cid:66)ककततननीी बबाारर (cid:66)(cid:66)ककययाा जजााननाा हहैै।। // 1 Number of Auto Extension count (cid:1)(cid:1)बबडड ससे े (cid:84)(cid:84)ररववसस (cid:37) (cid:37) ननीीललााममीी सस(cid:66)(cid:66)(cid:61)(cid:61)यय (cid:66)(cid:66)ककययाा/Bid to RA enabled No (cid:1)(cid:1)बबडड ककाा (cid:58)(cid:58)ककाारर/Type of Bid Two Packet Bid ततककननीीकक(cid:16)(cid:16) ममू(cid:85)ू(cid:85)ययाांकंकनन ककेे ददौौरराानन ततककननीीकक(cid:16)(cid:16) (cid:38)(cid:38)पप(cid:87)(cid:87)ीीककररणण हहेेततुु अअननुमुमतत ससममयय /Time allowed for Technical 2 Days Clarifications during technical evaluation अअननुमुमााििननतत (cid:1)(cid:1)बबडड ममू(cid:85)ू(cid:85)यय /Estimated Bid Value 5358308 ममू(cid:85)ू(cid:85)ययाांकंकनन पप(cid:88)(cid:88)िितत/Evaluation Method Total value wise evaluation मम(cid:89)(cid:89)यय(cid:38)(cid:38)थथतताा खखंडंड/Arbitration Clause No ससुलुलहह खखंडंड/Mediation Clause No ईईएएममडड(cid:19)(cid:19) (cid:1)(cid:1)ववववररणण/EMD Detail आव(cid:53)यकता/Required No ईईपपीीबबीीजजीी (cid:1)(cid:1)ववववररणण /ePBG Detail आव(cid:53)यकता/Required No बोली (cid:1)वभाजन लागू नह(cid:19)ं (cid:66)कया गया/ Bid splitting not applied. एएममआआईईआआईई अअननुपुपााललनन/MII Compliance एमआईआई अनुपालन/MII Compliance Yes एएममएएससईई खखरर(cid:19)(cid:19)दद ववरर(cid:19)(cid:19)ययतताा/MSE Purchase Preference एमएसई खर(cid:19)द वर(cid:19)यता/MSE Purchase Preference Yes 2 / 8सू(cid:91)म और लघु उ(cid:93)म मूल उपकरण िनमात(cid:37) ाओं को खर(cid:19)द म(cid:67) (cid:58)ाथिमकता, य(cid:66)द उनका मू(cid:85)य L1+X% तक क(cid:16) सीमा म(cid:67) हो / 15 Purchase Preference to MSE OEMs available upto price within L1+X% 1. If the bidder is a Micro or Small Enterprise as per latest orders issued by Ministry of MSME, the bidder shall be exempted from the eligibility criteria of "Experience Criteria" as defined above subject to meeting of quality and technical specifications. The bidder seeking exemption from Experience Criteria, shall upload the supporting documents to prove his eligibility for exemption. 2. If the bidder is a Micro or Small Enterprise (MSE) as per latest orders issued by Ministry of MSME, the bidder shall be exempted from the eligibility criteria of "Bidder Turnover" as defined above subject to meeting of quality and technical specifications. If the bidder itself is MSE OEM of the offered products, it would be exempted from the "OEM Average Turnover" criteria also subject to meeting of quality and technical specifications. The bidder seeking exemption from Turnover, shall upload the supporting documents to prove his eligibility for exemption. 3. Years of Past Experience required: The bidder must have experience for number of years as indicated above in bid document (ending month of March prior to the bid opening) of providing similar type of services to any Central / State Govt Organization / PSU. Copies of relevant contracts / orders to be uploaded along with bid in support of having provided services during each of the Financial year. 4. Purchase preference to Micro and Small Enterprises (MSEs): Purchase preference will be given to MSEs as defined in Public Procurement Policy for Micro and Small Enterprises (MSEs) Order, 2012 dated 23.03.2012 issued by Ministry of Micro, Small and Medium Enterprises and its subsequent Orders/Notifications issued by concerned Ministry. If the bidder wants to avail the Purchase preference for services, the bidder must be the Service provider of the offered Service. Relevant documentary evidence in this regard shall be uploaded along with the bid in respect of the offered service. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price within L-1+ 15% of margin of purchase preference /price band as defined in the relevant policy, then 100% order quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price. The buyers are advised to refer to the OM_No.1_4_2021_PPD_dated_18.05.2023 for compliance of Concurrent application of Public Procurement Policy for Micro and Small Enterprises Order, 2012 and Public Procurement (Preference to Make in India) Order, 2017. Benefits of MSE will be allowed only if the credentials of the service provider are validated on- line in GeM profile as well as validated and approved by the Buyer after evaluation of submitted documents. 5. If L-1 is not an MSE and MSE Service Provider (s) has/have quoted price within L-1+ 15% of margin of purchase preference /price band as defined in the relevant policy, then 100% order quantity will be awarded to such MSE bidder subject to acceptance of L1 bid price. 6. Estimated Bid Value indicated above is being declared solely for the purpose of guidance on EMD amount and for determining the Eligibility Criteria related to Turn Over, Past Performance and Project / Past Experience etc. This has no relevance or bearing on the price to be quoted by the bidders and is also not going to have any impact on bid participation. Also this is not going to be used as a criteria in determining reasonableness of quoted prices which would be determined by the buyer based on its own assessment of reasonableness and based on competitive prices received in Bid / RA process. 7. Past Experience of Similar Services: The bidder must have successfully executed/completed similar Services over the last three years i.e. the current financial year and the last three financial years(ending month of March prior to the bid opening): - 1. Three similar completed services costing not less than the amount equal to 40% (forty percent) of the estimated cost; or 2. Two similar completed services costing not less than the amount equal to 50% (fifty percent) of the estimated cost; or 3. One similar completed service costing not less than the amount equal to 80% (eighty percent) of the estimated cost. अअिितत(cid:84)(cid:84)रर(cid:96)(cid:96) ययोो(cid:97)(cid:97)ययतताा //आआवव(cid:53)(cid:53)ययकक डडेेटटाा/Additional Qualification/Data Required Details of Buyer (Insured):1763442831.pdf Scope of Work (inclusion/Exclusions) Advisory- With reference to Order F.No. 14017/64/2020-Ins. II issued by the Department of Financial Services under Ministry of Finance, it is advised not to include Net-Worth as a criterion for Public Sector General Insurance Companies in General Insurance tenders.:1763719853.pdf Group Mediclaim Insurance Service - Permanent Employees, Retired / Superannuated / Pensioners; Hospitalization For Accident & Emergency Treatments, All Pre-existing 3 / 8Illness, Maternity, Domiciliary Treatment; Yes ( 1 ) ततककननीीकक(cid:16)(cid:16) (cid:1)(cid:1)ववििशश(cid:1)(cid:1)(cid:87)(cid:87)ययााँ ँ /Technical Specifications (cid:1)(cid:1)ववववररणण / Spec ममू(cid:85)ू(cid:85)यय/ Values ificat ion ककोोरर / Core Type of Peopl e Permanent Employees , Retired / Superannuated / Pensioners being Insur ed Cover Hospitalization for accident & emergency Treatments , All pre-existing illness , Maternity , Domiciliary age treatment Famil y Mem bers (depe Yes ndant s) to be Cover ed Depe ndent mem ber(s) Spouse , Children , Parents / Parents-In-Law to be cover ed Co- Paym ent NA Perce ntage Top- Up Cover No to be Provi ded 4 / 8(cid:1)(cid:1)ववववररणण / Spec ममू(cid:85)ू(cid:85)यय/ Values ificat ion Buffer Sum Insur ed for Grou p Medic laim No to be used at the discre tion of the Buyer Amt of Buffer Sum Insur ed to be provis NA ioned at the organ izatio n level (in INR) Premi um Paym Single Premium ent Optio ns 5 / 8(cid:1)(cid:1)ववववररणण / Spec ममू(cid:85)ू(cid:85)यय/ Values ificat ion List of Insur er from Acko General Insurance Ltd. , Aditya Birla Health Insurance Co. Ltd. , Agriculture Insurance Company wher of India Ltd. , Bajaj Allianz General Insurance Co. Ltd , Bharti AXA General Insurance Co. Ltd. , e Cholamandalam MS General Insurance Co. Ltd. , Manipal Cigna Health Insurance Company Limited , insur Edelweiss General Insurance Co. Ltd. , ECGC Ltd. , Future Generali India Insurance Co. Ltd. , Go Digit ance General Insurance Ltd. , HDFC ERGO General Insurance Co.Ltd. , ICICI LOMBARD General Insurance Co. to be Ltd. , IFFCO TOKIO General Insurance Co. Ltd. , Kotak Mahindra General Insurance Co. Ltd. , Liberty taken General Insurance Ltd. , Magma HDI General Insurance Co. Ltd. , Niva Bupa Health Insurance Co Ltd. , (can National Insurance Co. Ltd. , Raheja QBE General Insurance Co. Ltd. , Reliance General Insurance Co. indica Ltd. , Reliance Health Insurance Ltd. , Care Health Insurance Ltd , Royal Sundaram General Insurance te Co. Ltd. , SBI General Insurance Co. Ltd. , Shriram General Insurance Co. Ltd. , Star Health & Allied multi Insurance Co. Ltd. , Tata AIG General Insurance Co. Ltd. , The New India Assurance Co. Ltd. , The ple Oriental Insurance Co. Ltd. , United India Insurance Co. Ltd. , Universal Sompo General Insurance Co. servic Ltd. e provi ders) एएडडऑऑनन /Addon(s) अअिितत(cid:84)(cid:84)रर(cid:96)(cid:96) (cid:1)(cid:1)ववववररणण /Additional Details Insur ance 18-12-2025 Start Date Insur ance 17-12-2026 End Date अअिितत(cid:84)(cid:84)रर(cid:96)(cid:96) (cid:1)(cid:1)ववििशश(cid:1)(cid:1)(cid:87)(cid:87) दद(cid:38)(cid:38)ततााववेज़ेज़ /Additional Specification Documents पपररेे(cid:1)(cid:1)षषततीी//(cid:84)(cid:84)ररपपोो(cid:66)(cid:66)टट(cid:99)(cid:99)गग अअििधधककाारर(cid:19)(cid:19) /Consignees/Reporting Officer and Quantity ससंसंसााधधनन(cid:64)(cid:64) कक(cid:16)(cid:16) ममाा(cid:32)(cid:32)ाा पपररेे(cid:1)(cid:1)षषततीी//(cid:84)(cid:84)ररपपोो(cid:66)(cid:66)टट(cid:99)(cid:99)गग / अअिितत(cid:84)(cid:84)रर(cid:96)(cid:96) आआवव(cid:53)(cid:53)ययककतताा (cid:61)(cid:61)..ससं.ं./S.N अअििधधककाारर(cid:19)(cid:19) /Consignee पपतताा/Address Lumpsum/Pr /Additional o. oject based Requirement Reporting/Officer Service 382355,2ND & 3RD FLOOR, Total Sum Insured PRAGYA TOWER, BLOCK 15, : 129200000 Chuprapu 1 ZONE 1, ROAD 1C, GIFT SEZ, 1 Total number of Vijayalakshmi GIFT CITY, GANDHINAGAR - people to be 382355, GUJARAT Insured : 297 6 / 8/Buyer Added Bid Specific Terms and Conditions (cid:61)(cid:61)ेेतताा (cid:65)(cid:65)ाारराा जजोोड़ड़(cid:19)(cid:19) गगईई (cid:1)(cid:1)बबडड कक(cid:16)(cid:16) (cid:1)(cid:1)ववशशेषेष शशतत(cid:102)(cid:102) 1. Generic OPTION CLAUSE: The buyer can increase or decrease the contract quantity or contract duration up to 25 percent at the time of issue of the contract. However, once the contract is issued, contract quantity or contract duration can only be increased up to 25 percent. Bidders are bound to accept the revised quantity or duration 2. Generic Option Clause: Excess Settlement. The excess settlement has been enabled for the service, allowing service providers to include additional charges up to a specified percentage of the item-level total value, including addons, in their invoices. Service providers must declare the applicability of additional charges during invoice creation and submit mandatory supporting documents to avail this option. The total invoice amount, including additional charges, shall not exceed the agreed-upon excess settlement percentage for the order. 3. Buyer Added Bid Specific ATC Buyer uploaded ATC document Click here to view the file. /Disclaimer अअ(cid:38)(cid:38)ववीीककररणण The additional terms and conditions have been incorporated by the Buyer after approval of the Competent Authority in Buyer Organization, whereby Buyer organization is solely responsible for the impact of these clauses on the bidding process, its outcome, and consequences thereof including any eccentricity / restriction arising in the bidding process due to these ATCs and due to modification of technical specifications and / or terms and conditions governing the bid. If any clause(s) is / are incorporated by the Buyer regarding following, the bid and resultant contracts shall be treated as null and void and such bids may be cancelled by GeM at any stage of bidding process without any notice:- 1. Definition of Class I and Class II suppliers in the bid not in line with the extant Order / Office Memorandum issued by DPIIT in this regard. 2. Seeking EMD submission from bidder(s), including via Additional Terms & Conditions, in contravention to exemption provided to such sellers under GeM GTC. 3. Publishing Custom / BOQ bids for items for which regular GeM categories are available without any Category item bunched with it. 4. Creating BoQ bid for single item. 5. Mentioning specific Brand or Make or Model or Manufacturer or Dealer name. 6. Mandating submission of documents in physical form as a pre-requisite to qualify bidders. 7. Floating / creation of work contracts as Custom Bids in Services. 8. Seeking sample with bid or approval of samples during bid evaluation process. (However, in bids for attached categories, trials are allowed as per approved procurement policy of the buyer nodal Ministries) 9. Mandating foreign / international certifications even in case of existence of Indian Standards without specifying equivalent Indian Certification / standards. 10. Seeking experience from specific organization / department / institute only or from foreign / export experience. 11. Creating bid for items from irrelevant categories. 12. Incorporating any clause against the MSME policy and Preference to Make in India Policy. 13. Reference of conditions published on any external site or reference to external documents/clauses. 14. Asking for any Tender fee / Bid Participation fee / Auction fee in case of Bids / Forward Auction, as the case may be. 15. Any ATC clause in contravention with GeM GTC Clause 4 (xiii)(h) will be invalid. In case of multiple L1 bidders against a service bid, the buyer shall place the Contract by selection of a bidder amongst the L-1 bidders through a Random Algorithm executed by GeM system. 7 / 816. Buyer added ATC Clauses which are in contravention of clauses defined by buyer in system generated bid template as indicated above in the Bid Details section, EMD Detail, ePBG Detail and MII and MSE Purchase Preference sections of the bid, unless otherwise allowed by GeM GTC. 17. In a category based bid, adding additional items, through buyer added additional scope of work/ additional terms and conditions/or any other document. If buyer needs more items along with the main item, the same must be added through bunching category based items or by bunching custom catalogs or bunching a BoQ with the main category based item, the same must not be done through ATC or Scope of Work. Further, if any seller has any objection/grievance against these additional clauses or otherwise on any aspect of this bid, they can raise their representation against the same by using the Representation window provided in the bid details field in Seller dashboard after logging in as a seller within 4 days of bid publication on GeM. Buyer is duty bound to reply to all such representations and would not be allowed to open bids if he fails to reply to such representations. All GeM Sellers / Service Providers are mandated to ensure compliance with all the applicable laws / acts / rules including but not limited to all Labour Laws such as The Minimum Wages Act, 1948, The Payment of Wages Act, 1936, The Payment of Bonus Act, 1965, The Equal Remuneration Act, 1976, The Payment of Gratuity Act, 1972 etc. Any non-compliance will be treated as breach of contract and Buyer may take suitable actions as per GeM Contract. This Bid is governed by the सामा(cid:44)य िनयम और शत(cid:102)/General Terms and Conditions, conditons stipulated in Bid and Service Level Agreement specific to this Service as provided in the Marketplace. However in case if any condition specified in सामा(cid:44)य िनयम और शत(cid:102)/General Terms and Conditions is contradicted by the conditions stipulated in Service Level Agreement, then it will over ride the conditions in the General Terms and Conditions. जेम क(cid:16) सामा(cid:44)य शत(cid:54) के खंड 26 के संदभ (cid:37) म(cid:67) भारत के साथ भूिम सीमा साझा करने वाले देश के (cid:1)बडर से खर(cid:19)द पर (cid:58)ितबंध के संबंध म(cid:67) भारत के साथ भूिम सीमा साझा करने वाले देश का कोई भी (cid:1)बडर इस िन(cid:1)वदा म(cid:67) (cid:1)बड देने के िलए तभी पा(cid:32) होगा जब वह (cid:1)बड देने वाला स(cid:47)म (cid:58)ािधकार(cid:19) के पास पंजीकृत हो।(cid:1)बड म(cid:67) भाग लेते समय (cid:1)बडर को इसका अनुपालन करना होगा और कोई भी गलत घोषणा (cid:66)कए जाने व इसका अनुपालन न करने पर अनुबंध को त(cid:106)काल समा(cid:59) करने और कानून के अनुसार आगे क(cid:16) कानूनी कार(cid:37)वाई का आधार होगा।/In terms of GeM GTC clause 26 regarding Restrictions on procurement from a bidder of a country which shares a land border with India, any bidder from a country which shares a land border with India will be eligible to bid in this tender only if the bidder is registered with the Competent Authority. While participating in bid, Bidder has to undertake compliance of this and any false declaration and non-compliance of this would be a ground for immediate termination of the contract and further legal action in accordance with the laws. ---धध(cid:44)(cid:44)ययववाादद/Thank You--- 8 / 8