See Full Document Text
Manual for Procurement
of
Goods
Second Edition, 2024
Government of India
Ministry of Finance
Department of Expenditure
iFOREWORD
(Second Edition, 2024)
As part of initiatives to improve transparency, fairness, competition, value for money, and
good governance in public procurement, the Department of Expenditure, Ministry of Finance
published the Manual for Procurement of Goods along with other Manuals for Works and Services in
2017 / 2019 (later updated in 2022). These manuals have significantly influenced public procurement
practices and served well as a trusted companion for professionals and training establishments.
2. Since their publication, there have been many developments - policy initiatives,
clarifications, stakeholders' deliberations, Methodology for Assessment of Procurement Systems
(MAPS) report, 2020, Model Tender Documents for Goods, Non-consultancy, and Consultancy
Services, etc. necessitating thorough revision of procurement manuals.
3. In this context, this Manual has been comprehensively revised. It focuses on ease of business
for suppliers and clarity for the procurement professionals. A wide range of topics have been
rewritten such as clarifying extent of applicability to various entities, categorisation of
procurements, conflict of interest, interest-free advance payments, new forms of performance
securities, outsourcing procurement, auto-extension of bids, capping price variation and liquidated
damages, mitigating cartel formation, reverse auction, rate contracts, withdrawal by Ll bidders, Net
Present Value (NPV), Procurement during Natural Disasters and many others.
4. I would like to acknowledge the outstanding work done by the team led by Shri Sanjay
Aggarwal, Adviser, PPD comprising Shri Anil Kumar, Deputy Secretary (PPD), Shri Girish Bhatnagar, Sr
Consultant and Shri Vikram Rajvanshi, Consultant, PPD. This was truly a collaborative effort, and I
would like to thank Ministries, Departments, other organisations, and individuals who reviewed the
drafts of the Manual and provided their valuable inputs.
s. As we navigate the complexities of modern procurement, I invite both seasoned
procurement professionals and newcomers to explore the guidelines, valuable insights, and
actionable recommendations shared in these pages. As we publish this Goods Manual and continue
refining others, we remain open to your feedback.
(Dr. T. V. Somanathan)
Date: 22nd July, 2024 Finance Secretary & Secretary (Expenditure)
iiiPreface
1. Compliance: This Manual adheres to the relevant laws, GFR, and clarifications/ OMs
issued by the Procurement Policy Division, Department of Expenditure, Ministry of Finance
(‘the Ministry’) up to June 2024. In case of inconsistencies between this Manual and
prevailing law or GFR, the extant law and GFR shall prevail. However, the provisions of
this Manual shall prevail in case of discrepancies with the clarifications/ OMs issued till
June 2024 by the Ministry. Procuring entities are advised to stay informed about any further
changes in the relevant law, GFR, and clarifications/ OMs from the Ministry.
2. Interpretation:
a) Any mention of writing or written includes matter in digital communications (including
email), manuscript, typewritten, lithographed, cyclostyled, photographed, or printed -
under or over signature or seal or digitally acceptable authentication, as the case may
be.
b) Words in the singular include the plural and vice-versa. Words importing the masculine
gender shall be taken to include other genders. Words importing persons include any
company or any association/ body of individuals/ companies and vice-versa.
c) Any reference to any legal Act, Government Policies or orders shall be deemed to
include all amendments to such instruments, from time to time, till date.
d) Sentences containing ‘may’ are to be considered desirable or good practices which
procuring entities are encouraged to implement.
e) Sentences containing ‘should’/ ‘shall’ are required to be followed.
f) Sentences containing “allowed” indicate an optional course of action to be decided
upon on merits.
3. Manuals and Model Tender Documents: Model Tender Documents (MTD) for
Procurement of Goods, and Non-consultancy Services were issued in 2019 and that of
Consultancy Services was issued in 2023. These complement the respective procurement
manuals since the MTDs contain additional details on many topics that the Manuals cannot
accommodate. Therefore, Procuring Officials are urged to read both Manuals and MTDs
in tandem for better understanding.
4. Annexures: Voluminous details from various orders/ websites are relegated to annexures
to maintain an uninterrupted flow of text on a topic. Since these orders/ websites undergo
frequent revision, it would be easier to update the annexures than the body of the Manual.
5. An attempt has been made in this edition of Manuals to illustrate some topics with relevant
examples.
vManual for Procurement of Goods, Second Edition, 2024
Table of Contents
FOREWORD iii
Preface v
Table of Contents vii
Acronyms xiii
Procurement Glossary xvii
Chapter 1: Introduction –Principles and Policies 1
1.1. Procurement Rules and Regulations; and this Manual ........................................... 1
1.2. Clarification, Amendments and Revision of this Manual ......................................... 2
1.3. Applicability of this Manual ..................................................................................... 2
1.4. Categorisation of procurements ............................................................................. 4
1.5. Authorities competent to purchase goods and Consultation with Financial Advisers5
1.6. Basic Aims of Procurement – the Five R’s of Procurement .................................... 6
1.7. Refined Concepts of Cost and Value – Value for Money ....................................... 7
1.8. Fundamental Principles of Public Procurement ...................................................... 7
1.9. Standards (Canons) of Financial Propriety ...........................................................10
1.10. Public Procurement Infrastructure at the Centre .............................................10
1.11. Reserved Items and Other Purchase/ Price Preference Policies ....................15
1.12. Right to Information and Proactive Information Disclosures ............................42
1.13. Public Procurement Cycle ..............................................................................42
1.14. Nomenclature Conundrum .............................................................................42
Chapter 2: Need Assessment, Formulation of Specifications and Procurement Planning 45
2.1. Need Assessment ................................................................................................45
2.2. Formulation of Technical Specifications (TS) ........................................................48
2.3. Obtaining Technical, Administrative and Budgetary Sanctions/ Approvals and signing
of Indents. ....................................................................................................................52
2.4. Need Assessment and Technical Specification - Risks and Mitigations ................52
2.5. Procurement Planning ..........................................................................................53
Chapter 3: Supplier Relationship Management 57
3.1. Supplier Relationship Management ......................................................................57
3.2. Code of Integrity for Public Procurement (CIPP) ...................................................57
3.3. Integrity Pact.........................................................................................................59
3.4. Grievances and its Redressal: ..............................................................................59
3.5. Conduct of Public Servants in Public Procurement - Risks and Mitigations ...........61
3.6. Development of New Sources and Registration/ Empanelment/ Pre-qualification of
Suppliers ......................................................................................................................64
viiTable of Contents
3.7. Debarment of Suppliers ........................................................................................68
3.8. Enlistment of Indian Agents ..................................................................................73
Chapter 4: Modes of Procurement and Tendering Systems 75
4.1. Modes of Procurement .........................................................................................75
4.2. Open Tender Enquiry (OTE) .................................................................................76
4.3. Global Tender Enquiry (GTE) ...............................................................................78
4.4. Rate Contract (RC)/ Framework Agreement (FA) .................................................84
4.5. Dynamic Price Discovery - Electronic Reverse Auction (eRA) ..............................91
4.6. Pre-qualification Modes of procurement ................................................................95
4.7. Approved Vendor List (AVL) .................................................................................98
4.8. Limited Tender Enquiry (LTE) .............................................................................1 01
4.9. Special Limited Tender Enquiry (SLTE) for Procurements more than Rs. 50 (Rupees
Fifty) Lakh ..................................................................................................................1 03
4.10. Proprietary Article Certificate (PAC) Procurement ........................................ 104
4.11. Single Tender Enquiry (STE) without a PAC ................................................1 05
4.12. Direct Procurement without Quotation ..........................................................1 06
4.13. Direct Procurement by Purchase Committee ................................................1 08
4.14. Tendering Systems ......................................................................................1 09
4.15. Single-Stage Tendering System ................................................................... 110
4.16. Two-Stage Bidding - Expression of Interest Tenders – Market Exploration ... 110
4.17. Channels of Procurement .............................................................................1 13
Chapter 5: Bid Invitation Process 119
5.1. Preparation and Uploading/ Floating of Tender Documents ................................ 119
5.2. Obtaining Tender Documents and Submitting Bids .............................................1 25
5.3. Opening of Bids ..................................................................................................1 30
5.4. Transparency and Protecting Third-Party Rights of Bidders ................................ 132
5.5. Bid Invitation Process- Risks and Mitigations ......................................................1 32
Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations 135
6.1. Forms of Security ...............................................................................................1 35
6.2. Payment Clause ................................................................................................. 140
6.3. Terms of Payment for Domestic Goods ..............................................................1 41
6.4. Terms of Payment for Imported Goods ...............................................................1 43
6.5. Advance Payment ..............................................................................................1 46
6.6. Prices, Components, Firm Price, and Variable Price ...........................................1 48
6.7. Exchange Rate Variation (ERV)..........................................................................1 50
6.8. Statutory Taxes/ Duties/ Levies ..........................................................................1 50
viiiTable of Contents Manual for Procurement of Goods, Second Edition, 2024
3.7. Debarment of Suppliers ........................................................................................68 6.9. Incoterms, 2020 Terms of Delivery .....................................................................1 53
3.8. Enlistment of Indian Agents ..................................................................................73 6.10. Recovery of Public Money from Suppliers' Bill ..............................................1 55
Chapter 4: Modes of Procurement and Tendering Systems 75 6.11. Payment against Time-Barred Claims ..........................................................1 55
4.1. Modes of Procurement .........................................................................................75
Chapter 7: Bid Evaluation and Award of Contract 157
4.2. Open Tender Enquiry (OTE) .................................................................................76 7.1. Bid Evaluation Process .......................................................................................1 57
4.3. Global Tender Enquiry (GTE) ...............................................................................78 7.2. Preparation and Vetting of Comparative Statement ............................................1 58
4.4. Rate Contract (RC)/ Framework Agreement (FA) .................................................84 7.3. Preliminary Examination .....................................................................................1 58
4.5. Dynamic Price Discovery - Electronic Reverse Auction (eRA) ..............................91 7.4. Evaluation of Responsive Bids and Decision on Award of Contract .................... 161
4.6. Pre-qualification Modes of procurement ................................................................95 7.5. Evaluation of Financial Bids and Ranking of Bids In general: .............................. 164
4.7. Approved Vendor List (AVL) .................................................................................98 7.6. Deliberations by the Tender Committee for Award of Contract. .......................... 168
4.8. Limited Tender Enquiry (LTE) .............................................................................1 01 7.7. Award of Contract ...............................................................................................1 78
4.9. Special Limited Tender Enquiry (SLTE) for Procurements more than Rs. 50 (Rupees 7.8. Evaluation of Bids and Award of Contract - Risks and Mitigations ...................... 182
Fifty) Lakh ..................................................................................................................1 03
Chapter 8: Procurements with Unique Features 185
4.10. Proprietary Article Certificate (PAC) Procurement ........................................ 104 8.1. Handling Procurement in Emergencies and Disaster Management .................... 185
4.11. Single Tender Enquiry (STE) without a PAC ................................................1 05 8.2. Buy Back Offer ...................................................................................................1 87
4.12. Direct Procurement without Quotation ..........................................................1 06 8.3. Capital Goods/ Equipment (Machinery and Plant – M&P, IT Systems etc) .......... 187
4.13. Direct Procurement by Purchase Committee ................................................1 08 8.4. Annual Maintenance Contract (AMC) ................................................................. 188
4.14. Tendering Systems ......................................................................................1 09 8.5. Net Present Value (NPV) ....................................................................................1 90
4.15. Single-Stage Tendering System ................................................................... 110 8.6. Turnkey Contract ................................................................................................1 91
4.16. Two-Stage Bidding - Expression of Interest Tenders – Market Exploration ... 110 8.7. Procurement of Books and Print Media ...............................................................1 91
4.17. Channels of Procurement .............................................................................1 13 Chapter 9: Contract Management 193
Chapter 5: Bid Invitation Process 119 9.1. Contract Management ........................................................................................1 93
5.1. Preparation and Uploading/ Floating of Tender Documents ................................ 119 9.2. Scope of Supply and Quantity Control ................................................................1 93
5.2. Obtaining Tender Documents and Submitting Bids .............................................1 25 9.3. Time Control – Monitoring Delays .......................................................................1 94
5.3. Opening of Bids ..................................................................................................1 30 9.4. Quality Assurance and Inspections .....................................................................1 99
5.4. Transparency and Protecting Third-Party Rights of Bidders ................................ 132 9.5. Cost Control - Prices, Taxes and Payments .......................................................2 06
5.5. Bid Invitation Process- Risks and Mitigations ......................................................1 32 9.6. Logistics: Transportation, Receiving, Storage and Issue of Goods ..................... 211
Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations 135 9.7. Contract Administration ......................................................................................2 14
6.1. Forms of Security ...............................................................................................1 35
9.8. Breach of Contract, Remedies and Termination .................................................2 19
6.2. Payment Clause ................................................................................................. 140
9.9. Dispute Resolution.............................................................................................. 222
6.3. Terms of Payment for Domestic Goods ..............................................................1 41
9.10. Contract Management – Risks and Mitigations .............................................2 34
6.4. Terms of Payment for Imported Goods ...............................................................1 43
Chapter 10: Disposal of Scrap Goods 237
6.5. Advance Payment ..............................................................................................1 46 10.1. Scrap for Disposal ........................................................................................2 37
6.6. Prices, Components, Firm Price, and Variable Price ...........................................1 48 10.2. Classification and Categorisation ................................................................. 237
6.7. Exchange Rate Variation (ERV)..........................................................................1 50 10.3. Survey of Materials for Classifying as Scrap for Disposal ............................. 237
6.8. Statutory Taxes/ Duties/ Levies ..........................................................................1 50 10.4. Modes of Disposal ........................................................................................2 38
viii ixTable of Contents
10.5. Preparation for Disposal ...............................................................................2 39
10.6. Conditions of Disposal Applicable to all Modes of Disposal .......................... 239
10.7. Disposal through Tender ..............................................................................2 40
10.8. Disposal through Auction ..............................................................................2 42
10.9. Disposal at scrap value or by other modes ...................................................2 45
10.10. Delivery of Sold Material ...............................................................................2 45
10.11. Procedure for Adjustment of Sale Proceeds in the Books of Accounts ......... 248
Annexure 1: Hierarchy of Procurement Guidelines 251
Annexure 2: Delegation of Financial Powers – Indents, Contracts and Purchases for Public
Service 252
Annexure 3: Powers for Incurring Contingent Expenditure 253
Annexure 4: Suggested Structure of Schedule of Procurement Powers (SoPP) 254
Annexure 5: Purchase Requisition (Indent) for Goods (Non-stock) 256
Annexure 6: Purchase Requisition Register for Indentors 257
Annexure 7: Purchase Requisition Register for Procuring Entity 258
Annexure 8: Limited Tender Form 259
Annexure 9: Proprietary Article Certificate 261
Annexure 10: Purchase without Quotation Format 262
Annexure 11: Purchase Committee Certificate Format 263
Annexure 12: Sample Pre-qualification Criteria (PQC) 264
Annexure 13: Bid Opening Attendance Sheet cum Report 267
Annexure 14: Tender Committee Minutes Format 268
Annexure 15: Invitation and Declaration for Negotiations 270
Annexure 16: Format of Revised Offer in Negotiations 271
Annexure 17: Letter (Notification) of Award (LoA) of Contract 272
Annexure 18: Example of Formula for Price Variation Clause 273
Annexure 19: Incoterms 2020 275
Annexure 20: Progress of Supply Order Register 276
Annexure 21: Proposal for Extension of Delivery Period 277
Annexure 22: Format for Extension of Delivery Period/ Performance Notice 278
Annexure 23: Model Format for Correspondence with Supplier after Expiry of Delivery Date
280
Annexure 24: No Claim Certificate 281
Annexure 25: Goods Receipt and Inspection Report 282
Annexure 26: Survey Committee’s Report 283
Annexure 27: Sale Account for Goods Disposed 284
Annexure 28: FAQs About PPP-MII Order, 2017 285
Annexure 29: List of Medicines Reserved for Procurement from Pharma CPSEs 287
Annexure 30: Integrity Pact Format 290
Annex-1 to Integrity Pact - Guidelines for Indian Agents of Foreign Suppliers ............ 293
Annex-2 to Integrity Pact – Extract of Standard Operating Procedure ........................ 294
xTable of Contents Manual for Procurement of Goods, Second Edition, 2024
10.5. Preparation for Disposal ...............................................................................2 39 Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be
Procured through GTE 297
10.6. Conditions of Disposal Applicable to all Modes of Disposal .......................... 239
Annexure 32: FAQs About Public Procurement Policy for MSEs Order, 2012 309
10.7. Disposal through Tender ..............................................................................2 40
Annexure 33: Model Clause/ Certificate to be inserted in tenders, etc., w.r.t Restrictions under
10.8. Disposal through Auction ..............................................................................2 42
Rule 144(xi) GFR 2017 314
10.9. Disposal at scrap value or by other modes ...................................................2 45 Annexure 34: Guidelines for Evaluation of Concurrent Application of the MSE and MII
Preferences 316
10.10. Delivery of Sold Material ...............................................................................2 45
Annex to Annexure 34: Examples of Evaluation of Concurrent Application of the MSE and
10.11. Procedure for Adjustment of Sale Proceeds in the Books of Accounts ......... 248
MII Preferences ..........................................................................................................3 18
Annexure 1: Hierarchy of Procurement Guidelines 251
Annexure 35: Format of Declaration by the Arbitrator 324
Annexure 2: Delegation of Financial Powers – Indents, Contracts and Purchases for Public
Annexure 36: Payment and Receipt Procedures of GeM 325
Service 252
Annexure 37: Format for Show-cause Notice for Debarment 333
Annexure 3: Powers for Incurring Contingent Expenditure 253
Annexure 38: Format for Debarment Order 335
Annexure 4: Suggested Structure of Schedule of Procurement Powers (SoPP) 254
Appendix 1: Advanced Concepts of Value for Money 339
Annexure 5: Purchase Requisition (Indent) for Goods (Non-stock) 256
1.0 The Concept of Value .........................................................................................3 39
Annexure 6: Purchase Requisition Register for Indentors 257
2.0 Total Cost of Ownership .....................................................................................3 39
Annexure 7: Purchase Requisition Register for Procuring Entity 258
Annexure 8: Limited Tender Form 259 3.0 Value for Money ................................................................................................. 339
Annexure 9: Proprietary Article Certificate 261 Appendix 2: Legal Aspects of Public Procurement 341
Annexure 10: Purchase without Quotation Format 262 1.0 Relevant Provisions of the Constitution of India ..................................................3 41
Annexure 11: Purchase Committee Certificate Format 263
2.0 Salient Features of the Indian Contract Act .........................................................3 41
Annexure 12: Sample Pre-qualification Criteria (PQC) 264
3.0 Salient Features of the Sales of Goods Act, 1930 ...............................................3 46
Annexure 13: Bid Opening Attendance Sheet cum Report 267
4.0 Salient Features of the Indian Arbitration & Conciliation Act 1996 ....................... 347
Annexure 14: Tender Committee Minutes Format 268
Annexure 15: Invitation and Declaration for Negotiations 270 5.0 The Mediation Act, 2023 .....................................................................................3 52
Annexure 16: Format of Revised Offer in Negotiations 271 6.0 Salient Features of Competition Act, 2002 relating to Anti-competitive Practices.353
Annexure 17: Letter (Notification) of Award (LoA) of Contract 272 7.0 Salient Features of the Whistle Blowers Protection Act, 2011 and the Whistle Blowers
Annexure 18: Example of Formula for Price Variation Clause 273 Protection (Amendment) Act, 2015 .............................................................................3 56
Annexure 19: Incoterms 2020 275
Appendix 3: Electronic Procurement (e-Procurement) and e-Auction 358
Annexure 20: Progress of Supply Order Register 276
1.0 Electronic procurement (e-procurement) .............................................................3 58
Annexure 21: Proposal for Extension of Delivery Period 277
2.0 Service Provider: ................................................................................................3 58
Annexure 22: Format for Extension of Delivery Period/ Performance Notice 278
3.0 Process: .............................................................................................................3 58
Annexure 23: Model Format for Correspondence with Supplier after Expiry of Delivery Date
280 4.0 Disposal through e-Auction .................................................................................3 59
Annexure 24: No Claim Certificate 281 Appendix 4: Management of Public Procurement Function 363
Annexure 25: Goods Receipt and Inspection Report 282 1.0 Organisation of Procurement Function................................................................3 63
Annexure 26: Survey Committee’s Report 283
2.0 Management Reporting ......................................................................................3 63
Annexure 27: Sale Account for Goods Disposed 284
3.0 Record Keeping ..................................................................................................3 64
Annexure 28: FAQs About PPP-MII Order, 2017 285
Appendix 5: Templates for Management Reports and KPIs 365
Annexure 29: List of Medicines Reserved for Procurement from Pharma CPSEs 287
Annexure 30: Integrity Pact Format 290
Annex-1 to Integrity Pact - Guidelines for Indian Agents of Foreign Suppliers ............ 293
Annex-2 to Integrity Pact – Extract of Standard Operating Procedure ........................ 294
x xiManual for Procurement of Goods, Second Edition, 2024
Acronyms
The following acronyms are used throughout this Manual1:
AITB Additional Instructions to Bidders CPSE Central Public Sector Enterprise
AMC Annual Maintenance Contract CPT Carriage Paid To - named place of
delivery (earlier C&F – cost and freight)
BG Bank Guarantee
CRAC Consignee Receipt and
BIS Bureau of Indian Standards
Acceptance Certificate
BOC Bid Opening Committee
CVC Central Vigilance Commission
BOQ “Bill of Quantities” (refers to the
CVO Chief Vigilance Officer
Price Schedule in Excel sheet)
DAP Delivered at Place - named place of
BSD Bid Securing Declaration (in place
delivery (earlier DAT – Delivered at
of Bid Security, if permitted)
Terminal)
BSTC Buyer Specific Terms & Conditions
DDO Direct Demanding Officer (for RCs)
BSV Balance Sale Value
DDP Delivered Duty Paid - named place
CA (CFA) Competent Authority
of delivery
(Competent Financial Authority)
DFPR Delegation of Financial Power
CAG (C&AG) Comptroller and Auditor
DMI&SP Domestically Manufactured
General - of India
Iron & Steel Products Policy, 2019
CBI Central Bureau of Investigation
DoE Department of Expenditure – under
CCI Competition Commission of India
the Ministry of Finance
CEO Chief Executive Officer
DP Delivery Period
CFR Cost and Freight
DPIIT Department for Promotion of
CIF Cost Insurance and Freight
Industry and Internal Trade
CIP Carriage and Insurance Paid
DSC Digital Signature Certificate
CIPP Code of Integrity for Public
eASP E-Auction Service Provider
Procurement
e-BG Electronic Bank Guarantee
CMC Comprehensive Maintenance
EMD Earnest Money Deposit
Contract/ Contract Management
EoI Expression of Interest - Tender
Committee
EPC Engineering, Procurement and
CMD (MD) Chairman and Managing
Construction contracts
Director (Managing Director)
e-RA (eRAP) Electronic Reverse Auction
COI Conflict of Interest
(Electronic Reverse Auction Process)
COTS Commercially Off The Shelf -
ERV Exchange Rate Variation
Goods
EXIM Export Import - Policy
CPCB Central Pollution Control Board
FA Framework Agreement (Forward
CPPP Central Public Procurement Portal
Auction, Financial Adviser)
1 The main acronym is listed first, and alternatives are listed in bracket thereafter. Alternative meanings in certain
contexts, if any, are listed in the brackets, after main meaning. Acronyms within brackets is not considered for sort-
order.
xiiiAcronyms
FA (FA&CAO) Financial Adviser (Financial KPIs Key Performance Indicators
Adviser and Chief Accounts Officer) L1 is the lowest acceptable bid that is
FA-BB Forward Auction Buyer/ Bidder techno-commercially responsive for the
supply of a bulk quantity.
FAS Free Alongside Ship
LC Letter of Credit
FA-SA Forward Auction Seller/ Auctioneer
LD Liquidated Damages
FEMA Foreign Exchange Management
Act LCC Life Cycle Costing
FM Force Majeure LoA Letter (Notification) of Award (also
called Letter of Intent (LoI, in some
FOB Free On Board
contexts)
FOR Free On Rail
LPP Last Purchase Price
FOT Free On Truck
LTE Limited Tender Enquiry
GCC General Conditions of Contract
MeitY Ministry of Electronics and
GeM Government Electronic Market
Information Technology
GeMAR&PTS GeM Availability Report and
MII Make in India (order)
Past Transaction Summary
MoF Ministry of Finance
GFR General and Financial Rules, 2017
MSA Mediated Settlement Agreement
GPA GeM Pool Account
MSE Micro and Small Enterprise
GRIR Goods Receipt and Inspection
MSME(D) Micro Small and Medium
Report
Enterprises (Development Act, 2006)
GST (CGST/ IGST/ SGST) (Central/
MSP Mediation Service Provider
Integrated/ State) Goods and Services Tax
MTD (SBD) Model Tender Document
GSTIN GST Identification Number
(Standard Bid Document)
GTC General Terms & Conditions
NCLAT National Company Law
GTE Global Tender Enquiry
Appellate Tribunal
HoD Head of the Department
NeSL National e-Governance Services
HSN Harmonized System of
Limited
Nomenclature
NIC National Informatics Centre
IEM Independent External Monitor
NIT Notice Inviting Tender
IFD Integrated Finance Department
NPAE Non-PFMS Agency/Entity
INCOTERMS International Commercial
NPV Net Present Value
Terms
NSIC National Small Industries
IPC Indian Penal code, 1860 (This law
Corporation
would be replaced by Bhartiya Nyaya
Sanhita (BNS), 2023 from 1st July 2024) OEM (OPM) Original Equipment
Manufacturer (Original Parts Manufacturer)
IPR Intellectual Property Rights
OES (OPS) Original Equipment Supplier
ISO International Organization for
(Original Parts Supplier)
Standardization
OTE Open Tender Enquiry
ITB Instructions to Bidders (may in
PAC Proprietary Article Certificate
some instances be called Instructions to
Tenderers - ITT) PAN Personal Account Number
ITC - HS Indian Tariff Classification - PAO Pay and Accounts Officer
Harmonised System
xivAcronyms Manual for Procurement of Goods, Second Edition, 2024
FA (FA&CAO) Financial Adviser (Financial KPIs Key Performance Indicators PBG Performance Bank Guarantee - as TC (TPC/ TEC) Tender Committee
Adviser and Chief Accounts Officer) L1 is the lowest acceptable bid that is performance security - also see SD. also called Tender Purchase or Tender
Evaluation Committee
FA-BB Forward Auction Buyer/ Bidder techno-commercially responsive for the PFMS Public Finance Management
supply of a bulk quantity. System TCO Total Cost of Ownership
FAS Free Alongside Ship
LC Letter of Credit PLI Production Linked Incentive TCS Tax Collected at Source
FA-SA Forward Auction Seller/ Auctioneer
LD Liquidated Damages PPD Procurement Policy Division - under TDS Tax Deducted at Source
FEMA Foreign Exchange Management
Act LCC Life Cycle Costing the Department of Expenditure, Ministry of TIS Tender Information Summary
Finance
FM Force Majeure LoA Letter (Notification) of Award (also ToR Terms of Reference
called Letter of Intent (LoI, in some PPP Public Private Partnership
FOB Free On Board ToT Transfer of Technology
contexts) (Purchasing Power Parity)
FOR Free On Rail TS Technical Specification
LPP Last Purchase Price PPP-MII Public Procurement -
FOT Free On Truck UAM2 Udyam Aadhaar Memorandum
Preference to Make in India, Order
LTE Limited Tender Enquiry
GCC General Conditions of Contract URC Udyam Registration Certificate
PQB Pre-qualification Bidding
MeitY Ministry of Electronics and
GeM Government Electronic Market VfM Value for Money
Information Technology PQC Pre-qualification Criterion
GeMAR&PTS GeM Availability Report and WOL Whole of Life (Costing) also see
MII Make in India (order) PR Purchase Requisition/ Indent
Past Transaction Summary TCO
MoF Ministry of Finance PRC Provisional Receipt Certificate
GFR General and Financial Rules, 2017
MSA Mediated Settlement Agreement PSE Public Sector Enterprise
GPA GeM Pool Account
MSE Micro and Small Enterprise PVC Price Variation Clause
GRIR Goods Receipt and Inspection
MSME(D) Micro Small and Medium QA (QAP) Quality Assurance (Plan)
Report
Enterprises (Development Act, 2006) QCBS Quality and Cost Based Selection
GST (CGST/ IGST/ SGST) (Central/
MSP Mediation Service Provider RBI Reserve Bank of India
Integrated/ State) Goods and Services Tax
MTD (SBD) Model Tender Document RC Rate Contract (or Framework
GSTIN GST Identification Number
(Standard Bid Document) Agreement - FA)
GTC General Terms & Conditions
NCLAT National Company Law RCM Reverse Charge Mechanism
GTE Global Tender Enquiry
Appellate Tribunal
RfP (SRfP) Request for Proposals
HoD Head of the Department
NeSL National e-Governance Services (Standard Request for Proposals) -
HSN Harmonized System of
Limited Document
Nomenclature
NIC National Informatics Centre RTI Right to Information
IEM Independent External Monitor
NIT Notice Inviting Tender SC Survey Committee/ Scheduled
IFD Integrated Finance Department
NPAE Non-PFMS Agency/Entity Castes
INCOTERMS International Commercial
NPV Net Present Value SCC Special Conditions of Contract
Terms
NSIC National Small Industries SD Security Deposit, also see PBG.
IPC Indian Penal code, 1860 (This law
Corporation SLA Service Level Agreement
would be replaced by Bhartiya Nyaya
Sanhita (BNS), 2023 from 1st July 2024) OEM (OPM) Original Equipment SLTE Special Limited Tender Enquiry
Manufacturer (Original Parts Manufacturer)
IPR Intellectual Property Rights SoPP Schedule of Procurement Powers
OES (OPS) Original Equipment Supplier
ISO International Organization for ST Scheduled Tribes
(Original Parts Supplier)
Standardization STA Subject to Acceptance
OTE Open Tender Enquiry
ITB Instructions to Bidders (may in STC Special Terms & Conditions
PAC Proprietary Article Certificate
some instances be called Instructions to
STE Single Tender Enquiry
Tenderers - ITT) PAN Personal Account Number
ITC - HS Indian Tariff Classification - PAO Pay and Accounts Officer
2 replaced by Udyam Registration Certificate (URC
Harmonised System
w.e.f. 01.07.2020)
xiv xvManual for Procurement of Goods, Second Edition, 2024
Procurement Glossary
Unless the context dictates otherwise, the following definitions shall apply throughout this
Manual3:
1. “Agent” is a person, or a legal entity employed to act for/ represent another (called the
Principal) in dealings with a third person or legal entity. In public Procurement, an Agent
is a representative participating in the Tender Process or the execution of a Contract for
and on behalf of its principals.
2. “Allied firm” (‘affiliates’/ ‘affiliated firm’, ‘sister concern’, ‘associated firm’, or ‘related party’)
of a bidder/ contractor (Principal firm, including Joint Venture Company) is a firm/ concern
(including Joint Venture Company) that comes within the sphere of effective control/
influence of the principal firm, wherein the Principal Firm – i) being a proprietary firm, owns
the Allied Firm, ii) being a partnership firm, has common (all or majority of) partners, or
any one of its partners has profit share of 20% or more, in the Allied Firm iii) has common
Management (say majority of director) with the Allied firm; iv) its partners or directors have
a majority interest in the management of the Allied Firm; v) has a controlling voice by
owning substantial (20% or more) shares in the Allied Firm; vi) directly or indirectly
controls or is controlled by or is under common control, by way of any agreement/ MoU
or otherwise with the Allied Firm, v) has the Allied Firm as its successor/ subsidiary or
vice-a-versa; vii) has common offices/ manufacturing facilities with the Allied Firm.
3. "Bid" (‘tender,’ ‘offer,’ ‘quotation’ or ‘proposal’) means an offer to supply goods, services
or execution of works made in accordance with the terms and conditions set out in a
document inviting such Bids;
4. "Bidder" (‘bidder,’ ‘consultant’, ‘tenderer’, ‘contractor’ or ‘service provider’) means any
eligible person, firm, or company, including a consortium (that is, an association of several
persons, firms, or companies) participating in a procurement process with a procuring
entity;
5. "Bid security" (‘Earnest Money Deposit’(EMD), or ‘Bid Security Declaration’) means
security from a bidder securing obligations arising from its Bid, i.e., to avoid the withdrawal
or modification of its Bid within its validity, after the deadline for submission of such Bids;
failure to sign the resulting contract or failure to provide the required security for the
performance of the resulting contract after its Bid has been accepted; or failure to comply
with any other condition precedent to signing the resulting contract specified in the
solicitation documents;
6. “Bill of Quantities” (Price Schedule, Financial Bid or BOQ) means the priced and
completed Bill of Quantities forming part of the bid.
7. “Central Public Sector Enterprise” means a body incorporated under the Companies Act
or established under any other act in which the Central Government directly or indirectly
owns more than 50 per cent of the issued share capital;
3 The main preferred term is within the inverted comma. Alternative equivalent terms used in certain contexts, if
any, are listed in the brackets. Text within brackets is not considered for sort-order of terms.
xviiProcurement Glossary
8. “Class-I local supplier” means a supplier or service provider, whose goods, services or
works offered for procurement, meets the minimum local content as prescribed for ‘Class-
I local supplier’ under the Public Procurement (Preference to Make in India), Order 20174;
9. “Class-II local supplier” means a supplier or service provider, whose goods, services or
works offered for procurement, meets the minimum local content as prescribed for ‘Class-
II local supplier’ but less than that prescribed for ‘Class-I local supplier’ under the Public
Procurement (Preference to Make in India), Order 20175;
10. “Competent authority” (Competent Financial Authority) in respect of the powers of
approval in a procurement process or execution of a resultant contract means an authority
to which such power is delegated by or under General and Financial Rules (GFR),
Delegation of Financial Power Rules (DFPR), Schedule of Procurement Powers (SoPP)
or any other general or special orders issued by the Government of India.
11. “Consignee” means the person to whom the goods are required to be delivered as
stipulated in the contract. A contract may provide the goods to be delivered to an interim
consignee for further despatch to the ultimate consignee.
12. “Consultancy services” means a one-off (that is, not repetitive and not routine) services
involving project-specific intellectual and procedural processes using established
technologies and methodologies, but the outcomes – which are primarily of a non-physical
nature – may not be standardised and would vary from one consultant to another. It may
include small works or supply of goods that are incidental or consequential to such
services;
13. “Contract” (‘Procurement Contract', ‘Purchase Order’, ‘Supply Order’, ‘Withdrawal Order,’
‘Work Order’, ‘Consultancy Contract’, ‘Contract for Services’, ‘Rate Contract’, ‘Framework
Agreement’, ‘Letter of Award, ‘Agreement’, ‘Repeat Order’, or a ‘Formal Agreement’, ),
means a formal legal agreement in writing relating to the subject matter of Procurement,
entered into between the Procuring Entity and the supplier, service provider or contractor
on mutually acceptable terms and conditions and which are in compliance with all the
relevant provisions of the laws of the Country;
14. “Contractor” (‘Supplier’ or ‘Service Provider’ or ‘Consultant’ or ‘Firm’ or ‘Vendor’ or
‘Manufacturer’ or ‘Successful Bidder’ ) means the person, firm, or company, including a
consortium (that is, an association of several persons or firms or companies - Joint
Venture/ consortium) with whom the contract is entered into and shall be deemed to
include the contractor's successors (approved by the Procuring Entity), agents,
subcontractor, representatives, heirs, executors, and administrators as the case may be
unless excluded by the terms of the contract;
15. “e-Procurement” means the use of information and communication technology (especially
the internet) by the procuring entity in conducting its procurement processes with bidders
for the acquisition of goods (supplies), works and services with the aim of open, non-
discriminatory, and efficient Procurement through transparent procedures;
16. "Goods" (‘Stores’, Item(s) or ‘Material(s)’) includes all articles, materials, commodities,
livestock, medicines, furniture, fixtures, raw materials, consumables, spare parts,
instruments, hardware, machinery, equipment, industrial plant, vehicles, aircraft, ships,
railway rolling stock, assemblies, sub-assemblies, accessories, a group of machines
4 Notified vide Order No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by Department of Promotion of Industry
and Internal Trade dated 19.07.2024
5 Notified vide Order No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by Department of Promotion of Industry
and Internal Trade dated 19.07.2024
xviiiProcurement Glossary Manual for Procurement of Goods, Second Edition, 2024
8. “Class-I local supplier” means a supplier or service provider, whose goods, services or comprising an integrated production process or intangible products (e.g. technology
works offered for procurement, meets the minimum local content as prescribed for ‘Class- transfer, licenses, patents, software or other intellectual properties) but excludes books,
I local supplier’ under the Public Procurement (Preference to Make in India), Order 20174; publications, periodicals, etc., for a library, procured or otherwise acquired by a procuring
9. “Class-II local supplier” means a supplier or service provider, whose goods, services or entity. Procurement of goods may include certain small work or some services that are
works offered for procurement, meets the minimum local content as prescribed for ‘Class- incidental or consequential to the supply of such goods, such as transportation, insurance,
II local supplier’ but less than that prescribed for ‘Class-I local supplier’ under the Public installation, commissioning, training, and maintenance (Rule 143 of GFR 2017).;
Procurement (Preference to Make in India), Order 20175; 17. “Indentor” (‘User (Department)’) means the entity and its officials assessing the need for
10. “Competent authority” (Competent Financial Authority) in respect of the powers of procurement and initiating a procurement indent, that is, a request to the procuring entity
approval in a procurement process or execution of a resultant contract means an authority to procure goods, works, or services specified therein;
to which such power is delegated by or under General and Financial Rules (GFR), 18. “Inspection” means activities such as measuring, examining, testing, analysing, gauging
Delegation of Financial Power Rules (DFPR), Schedule of Procurement Powers (SoPP) one or more characteristics of the goods, services or works and comparing the same with
or any other general or special orders issued by the Government of India. the specified requirement to determine conformity.
11. “Consignee” means the person to whom the goods are required to be delivered as 19. “Inspecting Officer” means the person or organisation stipulated for inspection under the
stipulated in the contract. A contract may provide the goods to be delivered to an interim contract and includes his/ their authorised representative(s);
consignee for further despatch to the ultimate consignee. 20. “Intellectual Property Rights” (IPR) refers to the owner’s rights against unauthorised
12. “Consultancy services” means a one-off (that is, not repetitive and not routine) services possession/ exploitation by others of its tangible or intangible intellectual property. It
involving project-specific intellectual and procedural processes using established includes rights to Patents, Copyrights, Trademarks, Industrial Designs, and Geographical
technologies and methodologies, but the outcomes – which are primarily of a non-physical indications (GI).
nature – may not be standardised and would vary from one consultant to another. It may 21. “Inventory” means any material, component or product that is held for use later;
include small works or supply of goods that are incidental or consequential to such 22. "Invitation to (pre-)qualify" means a document including any amendment thereto
services; published by the Procuring Entity inviting offers for pre-qualification from prospective
13. “Contract” (‘Procurement Contract', ‘Purchase Order’, ‘Supply Order’, ‘Withdrawal Order,’ bidders;
‘Work Order’, ‘Consultancy Contract’, ‘Contract for Services’, ‘Rate Contract’, ‘Framework 23. “Letter of Award” (‘Letter of Intent’ or ‘Notification of Award’) means the letter or
Agreement’, ‘Letter of Award, ‘Agreement’, ‘Repeat Order’, or a ‘Formal Agreement’, ), memorandum communicating to the contractor the acceptance of his bid for award of the
means a formal legal agreement in writing relating to the subject matter of Procurement, contract;
entered into between the Procuring Entity and the supplier, service provider or contractor 24. “Local Content” means the amount of value added in India which shall, unless otherwise
on mutually acceptable terms and conditions and which are in compliance with all the prescribed by the Nodal Ministry, be the total value of the item procured (excluding net
relevant provisions of the laws of the Country; domestic indirect taxes) minus the value of imported content in the item (including all
14. “Contractor” (‘Supplier’ or ‘Service Provider’ or ‘Consultant’ or ‘Firm’ or ‘Vendor’ or customs duties) as a proportion of the total value, in percent.
‘Manufacturer’ or ‘Successful Bidder’ ) means the person, firm, or company, including a 25. "Model Tender Document(s)" (‘Tender (Enquiry) Document(s)’, ‘Request for Proposal
consortium (that is, an association of several persons or firms or companies - Joint Documents’, or ‘Standard Bidding Document(s)’) means a document issued by the
Venture/ consortium) with whom the contract is entered into and shall be deemed to procuring entity, including any amendment thereto, that sets out the terms, conditions of
include the contractor's successors (approved by the Procuring Entity), agents, the given Procurement. A Model Tender Document is the model template to be used for
subcontractor, representatives, heirs, executors, and administrators as the case may be preparing a Tender Document after making suitable changes for specific Procurement;
unless excluded by the terms of the contract; 26. “Non-consultancy services” (‘Outsourcing of Services’) are defined by exclusion as those
15. “e-Procurement” means the use of information and communication technology (especially services that cannot be classified as Consultancy Services. These involve routine,
the internet) by the procuring entity in conducting its procurement processes with bidders repetitive physical, procedural, and non-intellectual outcomes for which quantum and
for the acquisition of goods (supplies), works and services with the aim of open, non- performance standards can be clearly identified and consistently applied and are bid and
discriminatory, and efficient Procurement through transparent procedures; contracted on such basis. It may include small works or a supply of goods or Consultancy,
16. "Goods" (‘Stores’, Item(s) or ‘Material(s)’) includes all articles, materials, commodities, which are incidental or consequential to such services;
livestock, medicines, furniture, fixtures, raw materials, consumables, spare parts, 27. “Non-Local supplier” means a supplier or service provider, whose goods, services or
instruments, hardware, machinery, equipment, industrial plant, vehicles, aircraft, ships, works offered for procurement, has local content less than that prescribed for ‘Class-II
railway rolling stock, assemblies, sub-assemblies, accessories, a group of machines local supplier’ under the Public Procurement (Preference to Make in India), Order 20176;
28. "Notice inviting Tenders" (‘Invitation to Bid’ or ‘Request for Proposals’) means a document
and any amendment thereto published or notified by the procuring entity, which informs
4 Notified vide Order No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by Department of Promotion of Industry
and Internal Trade dated 19.07.2024
5 Notified vide Order No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by Department of Promotion of Industry 6 Notified vide Order No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by Department of Promotion of Industry
and Internal Trade dated 19.07.2024 and Internal Trade dated 19.07.2024
xviii xixProcurement Glossary
the potential bidders that it intends to procure the subject goods, services, works or a
combination thereof;
29. “Parties”: The parties to the contract are the Contractor and the Procuring Entity, as
defined therein;
30. “Performance Security” (‘Security Deposit’ or ‘Performance Bond’ or ‘Performance Bank
Guarantee’ or other specified financial instruments) means a monetary guarantee to be
furnished by the successful Bidder or Contractor in the form prescribed for the due
performance of the contract;
31. “Place of Delivery” The place specified in the contract for delivery of the Goods after
approval by the Inspecting Officer (If provided in the contract). These can be the following
places as per the terms and conditions of the contract -
a) The consignee at his premises or
b) Where so provided, the interim consignee at his premises or
c) A carrier or other person named in the contract for transmission to the consignee or
d) The consignee at the destination station, in case of a contract stipulating the delivery
of goods at the destination station.
32. "Pre-qualification (bidding) Procedure" means the procedure set out to identify, prior to
inviting bids, the bidders that are qualified to participate in the Procurement;
33. "Pre-qualification Document" means the document, including any amendment thereto
issued by a procuring entity, which sets out the terms and conditions of the pre-
qualification bidding and includes the invitation to pre-qualify;
34. "Procurement" (or the terms "Public Procurement" or ‘Government Procurement/
Purchase’ including an award of Public-Private Partnership projects) means acquisition
by way of purchase, lease, license or otherwise, either using public funds or any other
source of funds (e.g. grant, loans, gifts, private investment etc.) of goods, works or
services or any combination thereof, by a procuring entity, whether directly or through an
agency, but does not include any acquisition of goods, works or services without
consideration, and the term "procure" or "procured" or “purchase”/ “purchased” shall be
construed accordingly;
35. “(Public) Procurement Guidelines” means guidelines applicable to Public Procurement,
comprising a hierarchy of Statutory framework, Rules and Regulations, Manuals of
Procurement and Procurement Documents as detailed in Annexure 1 of this Manual;
36. “Procurement Officer” means the officer signing the Letter of Award (LoA) and/ or the
contract on behalf of the Procuring Entity;
37. "Procurement Process" means the process of Procurement extending from the
assessment of need, Bid Invitation Process, Bid Evaluation and Award of Contract to the
Contract Management;
38. “Procuring Authority” means the officer who finally approves, as well as those officials and
committee members who submit the notes/ reports to approve any decision.
39. "Procuring Entity" means the entity in any Ministry or Department of the Central
Government or a unit thereof or it's attached or subordinate office to which powers of
Procurement have been delegated and handles the entire procurement process, ensuring
efficiency, transparency, fair treatment of suppliers, and the promotion of competition;
40. “Procuring Organisation” means the Organisation for which the procurement is done to
fulfil its stated objectives, assigned duties/ obligations/ responsibilities/ functions, and
activities in alignment with desired policy outcomes;
41. "Prospective bidder" means anyone likely or desirous to be a bidder;
xxProcurement Glossary Manual for Procurement of Goods, Second Edition, 2024
the potential bidders that it intends to procure the subject goods, services, works or a 42. "Public Private Partnership" means an arrangement between a public entity on one side
combination thereof; and a private sector entity on the other for the provision of public assets or public services
29. “Parties”: The parties to the contract are the Contractor and the Procuring Entity, as or both, or a combination thereof, through investments being made or management being
defined therein; undertaken by the private sector entity, for a specified period, where there is predefined
30. “Performance Security” (‘Security Deposit’ or ‘Performance Bond’ or ‘Performance Bank allocation of risk between the private sector and the public entity and the private entity
Guarantee’ or other specified financial instruments) means a monetary guarantee to be receives performance-linked payments that conform (or are benchmarked) to specified
furnished by the successful Bidder or Contractor in the form prescribed for the due and predetermined performance standards, deliverables or Service Level agreements
performance of the contract; measurable by the public entity or its representative;
31. “Place of Delivery” The place specified in the contract for delivery of the Goods after 43. "Rate contract" (‘framework agreement’) means an agreement between a Central
approval by the Inspecting Officer (If provided in the contract). These can be the following Purchase Organisation or a procuring entity with one or more bidders, valid for a specified
places as per the terms and conditions of the contract - period, which sets out terms and conditions under which specific procurements can be
a) The consignee at his premises or made during the term of the agreement and may include an agreement on prices which
b) Where so provided, the interim consignee at his premises or may be either predetermined or be determined at the stage of actual Procurement through
c) A carrier or other person named in the contract for transmission to the consignee or competition or a predefined process allowing their revision without further competition;
d) The consignee at the destination station, in case of a contract stipulating the delivery 44. “Registering authority” is an authority that registers bidders for various procurement
of goods at the destination station. categories;
32. "Pre-qualification (bidding) Procedure" means the procedure set out to identify, prior to 45. "Registered Supplier" means any supplier who is on a list of registered suppliers of the
inviting bids, the bidders that are qualified to participate in the Procurement; procuring entity or a Central Purchase Organisation;
33. "Pre-qualification Document" means the document, including any amendment thereto 46. "Reverse auction" (‘Electronic reverse auction’) means an online real-time purchasing
issued by a procuring entity, which sets out the terms and conditions of the pre- technique utilised by the procuring entity to select the successful bid, which involves
qualification bidding and includes the invitation to pre-qualify; presentation by bidders of successively more favourable bids during a scheduled period
34. "Procurement" (or the terms "Public Procurement" or ‘Government Procurement/ and automatic evaluation of bids;
Purchase’ including an award of Public-Private Partnership projects) means acquisition 47. "Scheduled Commercial Bank" means a bank listed in the Second Schedule of the
by way of purchase, lease, license or otherwise, either using public funds or any other Reserve Bank of India Act, 1934.
source of funds (e.g. grant, loans, gifts, private investment etc.) of goods, works or 48. "Service" means any subject matter of Procurement that has non-tangible outputs, as
services or any combination thereof, by a procuring entity, whether directly or through an distinguished from goods or works, except those incidental or consequential to the
agency, but does not include any acquisition of goods, works or services without service, and includes physical, maintenance, professional, intellectual, training,
consideration, and the term "procure" or "procured" or “purchase”/ “purchased” shall be Consultancy and advisory services or any other service classified or declared as such by
construed accordingly; a procuring entity but does not include the appointment of an individual made under any
35. “(Public) Procurement Guidelines” means guidelines applicable to Public Procurement, law, rules, regulations, or order issued in this behalf. It includes ‘Consultancy Services’
comprising a hierarchy of Statutory framework, Rules and Regulations, Manuals of and ‘Other (Non-consultancy) Services;’
Procurement and Procurement Documents as detailed in Annexure 1 of this Manual; 49. “Special Conditions of Contract” means Special Conditions that override the General
36. “Procurement Officer” means the officer signing the Letter of Award (LoA) and/ or the Conditions if and to the extent of the conflict between the two.
contract on behalf of the Procuring Entity; 50. "Subject Matter Of Procurement" means any object of Procurement, whether in the form
37. "Procurement Process" means the process of Procurement extending from the of goods, services or works or a combination thereof;
assessment of need, Bid Invitation Process, Bid Evaluation and Award of Contract to the 51. ‘Tender Document’ means the document (including all its sections, appendices, forms,
Contract Management; formats, etc. and various terms prevalent for such documents) published by the Procuring
38. “Procuring Authority” means the officer who finally approves, as well as those officials and Entity to invite bids in a Tender Process. The Tender Document and Tender Process may
committee members who submit the notes/ reports to approve any decision. be generically called “Tender" or "Tender Enquiry", which would be evident from context
39. "Procuring Entity" means the entity in any Ministry or Department of the Central without ambiguity.
Government or a unit thereof or it's attached or subordinate office to which powers of 52. “Tender Process” is the entire process from the publishing of the Tender Document to the
Procurement have been delegated and handles the entire procurement process, ensuring resultant award of the contract.
efficiency, transparency, fair treatment of suppliers, and the promotion of competition; 53. ‘Total Cost of Owning’ - TCO (Life Cycle Costing - LCC, Whole of Life Costing - WOL)
40. “Procuring Organisation” means the Organisation for which the procurement is done to encompasses all costs associated with acquiring (including the price paid to the supplier),
fulfil its stated objectives, assigned duties/ obligations/ responsibilities/ functions, and operating, maintaining, and disposing of a product or service. Essentially, the three terms
activities in alignment with desired policy outcomes; refer to the cost incurred on a product during its lifetime. However, LCC has evolved
41. "Prospective bidder" means anyone likely or desirous to be a bidder; beyond that to consider the cost of the impact of the product on the environment and,
therefore, is mostly used as a tool in Sustainable Public Procurement. WOL is used mostly
xx xxiProcurement Glossary
in capital-intensive assets, infrastructure projects, and long-term investments, and TCO
is used mostly in procurement of Goods.
54. "Works" refer to any activity with a tangible and physical output sufficient in itself to fulfil
an economic or technical function involving construction, fabrication, repair, overhaul,
renovation, decoration, installation, erection, excavation, dredging, and so on, which
make use of a combination of one or more of engineering design, architectural design,
material and technology, labour, machinery, and equipment. Supply of some materials or
certain services may be incidental or consequential to and part of such works. The term
“Works” includes (i) civil works for roads, railways, airports, shipping ports, bridges,
buildings, irrigation systems, water supply, sewerage facilities, dams, tunnels, and
earthworks; and so on, and (ii) mechanical and electrical works involving fabrication,
installation, erection, repair, and maintenance of a mechanical or electrical nature relating
to machinery and plants.
xxiiProcurement Glossary Manual for Procurement of Goods, Second Edition, 2024
in capital-intensive assets, infrastructure projects, and long-term investments, and TCO
is used mostly in procurement of Goods.
Chapter 1: Introduction –Principles and Policies
54. "Works" refer to any activity with a tangible and physical output sufficient in itself to fulfil
an economic or technical function involving construction, fabrication, repair, overhaul,
1.1. Procurement Rules and Regulations; and this Manual
renovation, decoration, installation, erection, excavation, dredging, and so on, which
make use of a combination of one or more of engineering design, architectural design, 1. Various Ministries, Departments, attached and subordinate offices, local urban bodies,
material and technology, labour, machinery, and equipment. Supply of some materials or public sector enterprises, and other Government (including autonomous) bodies
certain services may be incidental or consequential to and part of such works. The term (hereinafter referred to as ‘Procuring Entities’) spend a sizeable amount of their budget on
“Works” includes (i) civil works for roads, railways, airports, shipping ports, bridges, the Procurement of goods, works and services to fulfil their stated objectives, assigned
buildings, irrigation systems, water supply, sewerage facilities, dams, tunnels, and duties/ obligations/ responsibilities/ functions, and activities in alignment with desired
earthworks; and so on, and (ii) mechanical and electrical works involving fabrication, policy outcomes.
installation, erection, repair, and maintenance of a mechanical or electrical nature relating
2. The Ministries / Departments have been delegated full powers to make their own
to machinery and plants. arrangements for the procurement of goods and services that are not available on the
government e-marketplace (GeM). These powers must be exercised as per the Delegation
of Financial Power Rules and in conformity with the ‘Procurement Guidelines’ described
below. Common use Goods and Services available on GeM are required to be procured
mandatorily through GeM as per Rule 149 of GFR, 2017.
3. To ensure that these procurements are made by following a uniform, systematic, efficient,
and cost-effective procedure and also to ensure fair and equitable treatment of suppliers,
there are guidelines comprising a hierarchy of Statutory framework, Rules and
Regulations, Manuals of Procurement and Procurement Documents as detailed in
Annexure 1 of this Manual (hereinafter referred as ‘Procurement Guidelines’, please see
Annexure 1).
4. At the apex of the Statutory framework governing public Procurement is Article 299 of the
Constitution of India, which stipulates that contracts legally binding on the Government
must be executed in writing by officers specifically authorised to do so. The Constitution
also enshrines Fundamental Rights (In particular, Articles 14 – Right to Equality before
Law and 19 (1) (g) – Right to practice any profession, or to carry on any occupation, trade,
or Business) which have implications for Public Procurement. Further, the Indian Contract
Act of 1872 and the Sale of Goods Act of 1930 are significant legislations governing
contracts of sale/ purchase of goods in general. There are other mercantile laws
(Arbitration and Conciliation Act, 1996; Mediation Act, 2023; Competition Act, 2002;
Information Technology Act, 2000, etc.) that may be attracted in Public Procurement
Transactions.
5. In the Central Government, there is no law exclusively governing public procurement.
However, comprehensive Rules and Regulations in this regard are available in the General
Financial Rules (GFR), 2017 (especially chapters 6 to 9); Delegation of Financial Powers
Rules (DFPR); Government orders regarding purchase preference/ restrictions like Public
Procurement (Preference to Make in India), Order 2017, facilities to Micro and Small
Enterprises and Start-ups, Restrictions on Entities from a Class of Countries (Rule 144
(xi), GFR 2017) etc.
6. Without purporting to be a comprehensive compendium of all such ‘Procurement
Guidelines,’ this Manual is intended to serve as a portal to enter this vast area and draw
attention to basic norms and practices governing public Procurement.
xxii
1Chapter 1: Introduction –Principles and Policies
1.2. Clarification, Amendments and Revision of this Manual
The Procurement Policy Division, Department of Expenditure, Ministry of Finance would be
the nodal authority for this Manual's revision, interpretation, and clarification.
1.3. Applicability of this Manual
1. Category of Procurements: This Manual is applicable to the Procurement of all "Goods"
as defined in the ‘Procurement Glossary’ section. What is unique about the Procurement
of goods (as compared to services and works) is the ability to precisely describe the
technical specification and scope of the requirement. Other Manuals for Procurement (of
Consultancy/ Non-consultancy Services and Works) are generically based on this Manual.
Hence, for any topic for which guidance cannot be found in those manuals, this Manual
for Procurement of Goods shall apply mutatis mutandis. For the sake of brevity, those
manuals refer to some of the sections of this Manual without reproducing them.
2. Procuring Entities: This Manual shall apply to all Procuring Entities covered by Rule 1 of
GFR, i.e., all Central Government Ministries/Departments, attached and subordinate
bodies. These provisions shall also apply, as per the same rule, to autonomous bodies
except to the extent that the bye-laws of an autonomous body provide separate
procurement guidelines7 that the Government has approved.
3. Statutory Bodies and CPSEs: These guidelines shall also be applicable to bodies
substantially owned or controlled by or receiving substantial financial assistance from the
Central Government (inter-alia, Central Public Sector Enterprises (CPSEs or undertakings,
including their subsidiary companies/ Ventures); Public Sector Banks (PSBs); Public
Sector Insurance Companies (PSICs); Public Sector Financial Institutions (FIs);
Constitutional or Statutory Bodies, Public Academic Institutions (National/ Central
institutes), and Commissions that have been created under the Constitution of India or
specific legislations), except to the extent deviations7 that have been approved by their
competent authority (e.g., Board of Directors).
4. Indian Missions and CPSE Units Abroad: While the applicability of the Manual in the
case of Indian Missions abroad and CPSE Units abroad shall be as per sub-para 2) and
3) above, respectively – the following is clarified:
a) Adopting Financial Limits/ Thresholds in Local Currency: For procurements done
and for use outside India, in the host country’s local currency, Indian Missions and
CPSE units abroad may adopt General Financial Rules (GFRs) financial limits/
thresholds of procurements (as mentioned in this Manual at various instances, e.g.,
selection of mode of Procurement etc.) by using latest INR-PPP conversion rates for
the local currency as published by the IMF (International Monetary Fund). For
convenience, such converted limits/ thresholds may be reviewed annually. Even if the
Procurement is to be done in a currency other than the local currency, the applicable
financial limits/ thresholds of procurements shall be in terms of the INR-PPP
conversion rate for the local currency only. If the IMF does not publish the PPP
conversion rate for local currency, then the conversion may be done to the currency
most relevant to that mission/ unit in consultation with the Financial Advisor.
7 Such approved guidelines must retain fundamental provisions relating to the Constitution and Government
instructions relating to Preferential Procurement Policies, GTE and Land Border restriction, General Instructions
on Procurement and Project Management (NO.F.1/1/2021-PPD dtd 20.10.2021)
2Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
1.2. Clarification, Amendments and Revision of this Manual The following illustration may be used as guidance:
Financial limits in GFRs are to be calculated for the Indian Mission in
The Procurement Policy Division, Department of Expenditure, Ministry of Finance would be
Bangladesh, where the relevant local currency is Bangladesh Taka (BT).
the nodal authority for this Manual's revision, interpretation, and clarification.
Let the PPP conversion rate (as per international dollar) published by the
1.3. Applicability of this Manual IMF for INR and BT in a particular year be as follows:
Rs. 22.947 = 1 USD = 31.98 BT
1. Category of Procurements: This Manual is applicable to the Procurement of all "Goods"
The PPP-based conversion rate for BT/ INR may be calculated as 31.98/
as defined in the ‘Procurement Glossary’ section. What is unique about the Procurement
22.947 = 1.394. Thus, a threshold of INR. 25,00,000 (say the threshold for
of goods (as compared to services and works) is the ability to precisely describe the
OTE) would be then 34,85,000 BT.
technical specification and scope of the requirement. Other Manuals for Procurement (of
Consultancy/ Non-consultancy Services and Works) are generically based on this Manual.
b) Exemptions: Please also refer to para 4.3.2-4-g) for exemption from restriction on
Global Tenders, para 1.11.4-3-f)ii) for exemption from restriction on bidders from Land-
Hence, for any topic for which guidance cannot be found in those manuals, this Manual
border countries and para 4.17.1-4 for exemption from eProcurement for Indian
for Procurement of Goods shall apply mutatis mutandis. For the sake of brevity, those
Missions and CPSE Units Abroad.
manuals refer to some of the sections of this Manual without reproducing them.
2. Procuring Entities: This Manual shall apply to all Procuring Entities covered by Rule 1 of 5. Portals: GeM portal, GePNIC portal (Government e-Procurement of NIC, eproc.gov.in),
and various such platforms of different Organisations carry out a substantial proportion of
GFR, i.e., all Central Government Ministries/Departments, attached and subordinate
Public Procurement. Hence, the procedures for such platforms should conform to these
bodies. These provisions shall also apply, as per the same rule, to autonomous bodies
‘Procurement Guidelines.’
except to the extent that the bye-laws of an autonomous body provide separate
procurement guidelines7 that the Government has approved. 6. Outsourced Procurement: These procurement guidelines would continue to apply if
these procuring entities outsource the procurement process, bundle the procurement
3. Statutory Bodies and CPSEs: These guidelines shall also be applicable to bodies
process with other contractual arrangements, or utilise the services of a procurement
substantially owned or controlled by or receiving substantial financial assistance from the
support agency or procurement agents to carry out the Procurement on their behalf.
Central Government (inter-alia, Central Public Sector Enterprises (CPSEs or undertakings,
including their subsidiary companies/ Ventures); Public Sector Banks (PSBs); Public 7. Customisation: This Manual is to be taken as generic guidelines, which are necessarily
Sector Insurance Companies (PSICs); Public Sector Financial Institutions (FIs); broad in nature. Procuring Entities are advised to customise these manuals, with the
Constitutional or Statutory Bodies, Public Academic Institutions (National/ Central approval of competent authority and financial concurrence, to suit their local/specialised
institutes), and Commissions that have been created under the Constitution of India or needs by issuing their own detailed Manuals (including customised formats); Model
specific legislations), except to the extent deviations7 that have been approved by their Tender Documents; Schedule of Procurement Powers and Checklists to serve as practical
competent authority (e.g., Board of Directors). instructions for their officers and to ensure completeness of examination of cases. For
procuring organisations that have their own detailed manuals or procedure orders, the
4. Indian Missions and CPSE Units Abroad: While the applicability of the Manual in the
initiation, authorisation, Procurement, and execution of contracts undertaken by them shall
case of Indian Missions abroad and CPSE Units abroad shall be as per sub-para 2) and
be regulated by detailed rules and orders contained in their respective regulations and by
3) above, respectively – the following is clarified:
other special orders applicable to them.
a) Adopting Financial Limits/ Thresholds in Local Currency: For procurements done
and for use outside India, in the host country’s local currency, Indian Missions and
8. Exemptions: These procurement guidelines would not apply to procurements by
procuring entities mentioned above for their own use from their subsidiary companies,
CPSE units abroad may adopt General Financial Rules (GFRs) financial limits/
including Joint Ventures, where they have a controlling share. Moreover, by a general or
thresholds of procurements (as mentioned in this Manual at various instances, e.g.,
special notification, the Government may permit certain ‘Procuring Entities’ mentioned in
selection of mode of Procurement etc.) by using latest INR-PPP conversion rates for
the sub-para above, considering unique conditions under which they operate, for all or
the local currency as published by the IMF (International Monetary Fund). For
certain categories of procurement, to adopt detailed approved guidelines for procurement,
convenience, such converted limits/ thresholds may be reviewed annually. Even if the
which may deviate in some respects but conform with all other essential aspects of these
Procurement is to be done in a currency other than the local currency, the applicable
‘Procurement Guidelines.’
financial limits/ thresholds of procurements shall be in terms of the INR-PPP
conversion rate for the local currency only. If the IMF does not publish the PPP 9. Procurements financed by Loans/ Grants extended by International Funding
conversion rate for local currency, then the conversion may be done to the currency Agencies:
most relevant to that mission/ unit in consultation with the Financial Advisor. a) For projects funded by the World Bank, Asian Development Bank, and other
International Funding Agencies (IFA), the Articles of Agreement, with the approval of
the Ministry of Finance, stipulate either the Indian (or State) Government’s own
procurement procedures or IFA’s specific procurement procedures to be followed by
7 Such approved guidelines must retain fundamental provisions relating to the Constitution and Government
instructions relating to Preferential Procurement Policies, GTE and Land Border restriction, General Instructions the borrowers.
on Procurement and Project Management (NO.F.1/1/2021-PPD dtd 20.10.2021)
2 3Chapter 1: Introduction –Principles and Policies
b) These guidelines would not be applicable to projects funded by the World Bank using
the Investment Project Financing (IPF) instrument and similar instruments of other
International Funding Agencies (IFA). IFA’s specific procurement procedures shall be
applicable as permitted under Rules 264 of GFR 2017.
c) However, for the projects financed using instruments such as Program-for-Results
(PforR) of the World Bank, and Results-based lending (RBL) of the Asian Development
Bank, and similar instruments of other International Funding Agencies, the application
of these guidelines as expressly agreed in the legal agreements shall be followed.
1.4. Categorisation of procurements
1. Categories: Categorisation of Procurements helps prepare guidelines for Procurements
and Model Tender Documents, which cater to peculiar contractual conditions of the
categories of procurements. These categories may be further sub-categorised, e.g.,
Capital Equipment procurement in Goods. Following are the categories of procurements
(please refer to their definitions in the ‘Procurement Glossary’ section):
a) Goods.
b) Services
i) Consultancy Services and
ii) Non-consultancy services
c) Works
2. Distinctive Features: Normally, such categorisation is evident from their definition (please
refer to the Procurement Glossary section), and Procurement should be done accordingly,
following the relevant guidelines and Model Tender Documents. The boundaries between
such categorisation may not be clear-cut and may overlap. It may neither be possible nor
necessary to distinguish between the categories in overlapping areas precisely. Though
simplistic, the main distinguishing factors between these are:
a) While both goods and works lead to tangible outputs (with some exceptions like IPR
materials), the main difference between goods and works is that the manufacture of
goods is done on the supplier’s own premises (other than installation/ commissioning).
In contrast, ‘Works’ is executed on the premises of the procuring entity (other than pre-
fabricated components). Works may include incidental ‘Goods’ and vice-versa.
b) The main difference Between ‘Goods’ or ‘Works’ on the one hand and ‘Services’ on
the other is the intangibility of the outputs of Services.
c) The main difference between Consultancy and Non-consultancy services is the level
of intellectual input, which is predominant in Consultancy and not central to Non-
consultancy. Another difference is that non-consultancy services are repetitive routines
with measurable and standardised outputs, while consultancy services are one-off and
non-routine, with outputs that are neither precisely measurable nor standardised.
3. In case of Doubt: Procurement in cases of doubts about categorisation may be handled
as follows:
a) A simpler procurement procedure should be followed in the case of blurred border lines
and grey areas. In case of doubt between:
i) Goods and works/services/ consultancy - it should generally be processed as
Procurement of goods.
ii) Works and service/ consultancy - it should generally be processed as Procurement
of works.
4Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
b) These guidelines would not be applicable to projects funded by the World Bank using iii) Non-consultancy and Consultancy services - it should generally be processed as
the Investment Project Financing (IPF) instrument and similar instruments of other Procurement of non-consultancy services.
International Funding Agencies (IFA). IFA’s specific procurement procedures shall be b) The Procurement of IT projects should usually be carried out as a procurement of
applicable as permitted under Rules 264 of GFR 2017. consultancy services, as the outcomes/deliverables vary from one service provider to
c) However, for the projects financed using instruments such as Program-for-Results another. The IT Projects may include:
(PforR) of the World Bank, and Results-based lending (RBL) of the Asian Development
i) tailor-made software development;
Bank, and similar instruments of other International Funding Agencies, the application
ii) cloud-based services
of these guidelines as expressly agreed in the legal agreements shall be followed.
iii) Composite IT system integration services involve the design, development,
deployment, and commissioning of IT systems, including hardware supply,
1.4. Categorisation of procurements
software development, bandwidth, and operation/maintenance of the system for
1. Categories: Categorisation of Procurements helps prepare guidelines for Procurements a defined period after going live, etc.
and Model Tender Documents, which cater to peculiar contractual conditions of the
c) If the Non-consultancy services involve construction, fabrication, repair, maintenance,
categories of procurements. These categories may be further sub-categorised, e.g.,
overhaul, renovation, decoration, installation, erection, excavation, dredging, and so
Capital Equipment procurement in Goods. Following are the categories of procurements
on, of Civil assets, then it should be handled as Procurement of Works. In case of
(please refer to their definitions in the ‘Procurement Glossary’ section):
fabrication, repair, maintenance, overhaul, renovation, decoration, installation, erection
a) Goods. and so on, of mechanical, electrical or ICT assets – e.g., Annual Maintenance
b) Services Contracts or installation/ commissioning of Machinery and Plant and so on, it may be
i) Consultancy Services and handled as Procurement of Goods rather than Procurement of services.
ii) Non-consultancy services d) Composite contracts may involve mixed elements of Goods, Works, and Services. For
c) Works example, in the Procurement of large machinery, some works and services like
Installation, Commissioning, Training, Annual Maintenance Contract (AMC) (or a
2. Distinctive Features: Normally, such categorisation is evident from their definition (please
Comprehensive Maintenance Contract (CMC)), and so on may be incidental to the
refer to the Procurement Glossary section), and Procurement should be done accordingly,
supply of goods. The relationship of primacy between the goods element and the
following the relevant guidelines and Model Tender Documents. The boundaries between
works/ services element may be examined, irrespective of the relative values. If the
such categorisation may not be clear-cut and may overlap. It may neither be possible nor
primary intention is the Procurement of goods with services/ works being incidental to
necessary to distinguish between the categories in overlapping areas precisely. Though
it, it may be processed as such. However, if the primary intention is Procurement of
simplistic, the main distinguishing factors between these are:
Works/ services with Procurement of goods being incidental, then it should generally
a) While both goods and works lead to tangible outputs (with some exceptions like IPR
be processed as Procurement of works/ services (as the case may be), irrespective of
materials), the main difference between goods and works is that the manufacture of
the relative values. A possible approach could be to have separate but linked contracts
goods is done on the supplier’s own premises (other than installation/ commissioning).
for such elements of Goods, Works, and Services, but implementation may become
In contrast, ‘Works’ is executed on the premises of the procuring entity (other than pre-
challenging.
fabricated components). Works may include incidental ‘Goods’ and vice-versa.
b) The main difference Between ‘Goods’ or ‘Works’ on the one hand and ‘Services’ on 1.5. Authorities competent to purchase goods and Consultation
the other is the intangibility of the outputs of Services.
with Financial Advisers
c) The main difference between Consultancy and Non-consultancy services is the level
of intellectual input, which is predominant in Consultancy and not central to Non- 1. The first step in procurement is the decision to procure something, such as goods,
consultancy. Another difference is that non-consultancy services are repetitive routines services, works, etc., involving a formal decision to procure something along with the exact
with measurable and standardised outputs, while consultancy services are one-off and or approximate expenditure to be incurred. A Competent authority that is competent to
non-routine, with outputs that are neither precisely measurable nor standardised. incur expenditure may accord administrative sanction/ approval to incur expenditure on a
3. In case of Doubt: Procurement in cases of doubts about categorisation may be handled specific procurement in accordance with the Delegation of Financial Rules (DFPR –
as follows: extracted in Annexures 2 and 3) by following the ‘Procurement Guidelines’ (Rule 145 of
GFR 2017). Each ‘Procuring Entity’ may issue a Schedule of Procurement Powers (SoPP),
a) A simpler procurement procedure should be followed in the case of blurred border lines
adding further details to the broad delegations in the DFPR based on assessing risks
and grey areas. In case of doubt between:
involved in different decisions/ approvals at various stages of the Procurement Cycle. A
i) Goods and works/services/ consultancy - it should generally be processed as
suggested structure of such SoPP is enclosed as Annexure 4.
Procurement of goods.
2. Being a decision with a financial bearing and hence invariably requires consultation of the
ii) Works and service/ consultancy - it should generally be processed as Procurement
Financial Adviser (unless validly re-delegated within permissible limits or otherwise
of works.
permitted by DoE through specific orders). The extent of involvement of the Financial
4 5Chapter 1: Introduction –Principles and Policies
Adviser and the Integrated Finance (IFD) in subsequent stages of procurement matters
may be based on one of the following procedures (Para 19, Charter for FA, 2023):
a) Normal Procedure: Under this procedure, the concurrence of the Financial Adviser/
IFD shall be required on all procurement matters, except for matters where re-
delegation has been done within the permissible limits under the rules/ general orders/
general instructions of DoE. Unless the Secretary of the Department approves a
special procedure with the concurrence of DoE, this procedure shall be followed.
b) Special Procedure: With the prior concurrence of Secretary Expenditure, the
Secretary of the Department may decide on a different level of involvement of the
Financial Adviser /IFD specific to the Department. The procedure shall lay out the
types/ classes of cases where the Financial Adviser/ Integrated Finance Division’s
(IFD) consultation would be required, which may be in terms of threshold financial
limits, stages in Procurement or types of Procurement and contracts, viz. Consultancy,
goods and works contracts, etc. or any permutation thereof.
It is further clarified that this system will be applicable only to Ministries/ Departments etc.,
covered under the FA Charter. All other organizations including CPSEs are free to device
their own system.
3. In all procedures, payments under approved contracts shall not require IFD consultation
except in cases where the payments are in relaxation/variation to approved contract
conditions.
1.6. Basic Aims of Procurement – the Five R’s of Procurement
In every Procurement, public or private, the basic aim is to achieve just the right balance
between costs and requirements concerning the following five parameters called the Five ‘R’s
of Procurement. The entire process of Procurement (from the time the need for an item, facility
or service is identified till the need is satisfied) is designed to achieve such a right balance.
The word ‘right’ is used in the sense of ‘optimal balance.’
1.6.1 Right Quality:
Procurement aims to buy just the right quality that will suit the needs – no more and no less –
with precise specifications of the procuring entity’s requirements, a proper understanding of
the functional value and cost, an understanding of the bidder’s quality system and quality
awareness. The concept of the right balance of quality can be further refined to the concept
of utility/value (Please refer to para 1.7 below). Technical specifications and quality assurance
plans are the most vital ingredients for the right quality. In public procurement, it is essential
to give due consideration to value for money while preparing the specifications.
1.6.2 Right Quantity:
There are extra costs and systemic overheads involved with both procuring a requirement too
frequently in small quantities or buying significant quantities for prolonged use. Hence, the
right quantity should be procured (in the appropriate size of the contract), which balances extra
costs associated with larger and smaller quantities.
1.6.3 Right Price:
It is not correct to aim at the cheapest materials/ facilities/ Services available. The price should
be just right for the quality, quantity, and other factors involved (or should not be abnormally
low for facilities, works, or services, which could lead to a situation of non-performance or
6Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
Adviser and the Integrated Finance (IFD) in subsequent stages of procurement matters failure of contract). The concept of price can be refined further to consider not only the initial
may be based on one of the following procedures (Para 19, Charter for FA, 2023): price paid for the requirement but also other costs such as maintenance costs, operational
a) Normal Procedure: Under this procedure, the concurrence of the Financial Adviser/ costs, and disposal costs (Also termed as life cycle costing - please also refer to para 1.7
IFD shall be required on all procurement matters, except for matters where re- below)
delegation has been done within the permissible limits under the rules/ general orders/
1.6.4 Right Time and Place:
general instructions of DoE. Unless the Secretary of the Department approves a
If an organisation needs the material (or facility or services) in three months, it will be costly to
special procedure with the concurrence of DoE, this procedure shall be followed.
procure it too late or too early. Similarly, if the vendor delivers the materials/ facilities/ services
b) Special Procedure: With the prior concurrence of Secretary Expenditure, the
in another city, extra time and money would be involved in logistics. An unrealistic time
Secretary of the Department may decide on a different level of involvement of the
schedule for completion of a facility may lead to delays, claims, and disputes.
Financial Adviser /IFD specific to the Department. The procedure shall lay out the
types/ classes of cases where the Financial Adviser/ Integrated Finance Division’s
1.6.5 Right Source:
(IFD) consultation would be required, which may be in terms of threshold financial
Similarly, the source of delivery of Goods, Works and Services of the requirement must have
limits, stages in Procurement or types of Procurement and contracts, viz. Consultancy,
just right financial capacity and technical capability for our needs (demonstrated through
goods and works contracts, etc. or any permutation thereof.
satisfactory past performance of contracts of the same or similar nature). Buying a few packets
It is further clarified that this system will be applicable only to Ministries/ Departments etc.,
of printer paper directly from a large manufacturer may not be the right strategy. On the other
covered under the FA Charter. All other organizations including CPSEs are free to device
hand, if our requirements are large, buying such requirements through dealers or
their own system.
intermediaries may also not be right.
3. In all procedures, payments under approved contracts shall not require IFD consultation
except in cases where the payments are in relaxation/variation to approved contract 1.7. Refined Concepts of Cost and Value – Value for Money
conditions.
The concept of price or cost has been further refined into Total Cost Of Ownership (TCO), Life
1.6. Basic Aims of Procurement – the Five R’s of Procurement Cycle Cost (LCC) or Whole-of-Life (WOL) to consider not only the initial acquisition cost but
also the cost of operation, maintenance, and disposal during the lifetime of the external
In every Procurement, public or private, the basic aim is to achieve just the right balance
resource procured. Similarly, the concept of quality is linked to the need and is refined into the
between costs and requirements concerning the following five parameters called the Five ‘R’s
concept of utility/ value. These two, taken together, are used to develop the concept of Value
of Procurement. The entire process of Procurement (from the time the need for an item, facility
for Money (VfM, also called Best Value for Money in certain contexts). VfM means the
or service is identified till the need is satisfied) is designed to achieve such a right balance.
effective, efficient, and economical use of resources, which may involve the evaluation of
The word ‘right’ is used in the sense of ‘optimal balance.’
relevant costs and benefits, along with an assessment of risks, non-price attributes (e.g., in
1.6.1 Right Quality: goods and/or services that contain recyclable content, are recyclable, minimise waste and
greenhouse gas emissions, conserve energy and water and minimise habitat destruction and
Procurement aims to buy just the right quality that will suit the needs – no more and no less –
environmental degradation, are non-toxic etc.) and/or life cycle costs, as appropriate. Price
with precise specifications of the procuring entity’s requirements, a proper understanding of
alone may not necessarily represent VfM. In public Procurement, VfM is achieved by attracting
the functional value and cost, an understanding of the bidder’s quality system and quality
the widest competition by way of optimal description of need; development of value-
awareness. The concept of the right balance of quality can be further refined to the concept
engineered specifications/ Terms of Reference (ToR); appropriate packaging/ slicing of
of utility/value (Please refer to para 1.7 below). Technical specifications and quality assurance
requirement; selection of an appropriate mode of Procurement and tendering system. These
plans are the most vital ingredients for the right quality. In public procurement, it is essential
advanced concepts are explained in Appendix 1.
to give due consideration to value for money while preparing the specifications.
1.8. Fundamental Principles of Public Procurement
1.6.2 Right Quantity:
There are extra costs and systemic overheads involved with both procuring a requirement too General Financial Rules, 2017 (Rule 144) lay down the Fundamental Principles of Public
frequently in small quantities or buying significant quantities for prolonged use. Hence, the Procurement. These principles and other additional obligations of procuring authorities in
right quantity should be procured (in the appropriate size of the contract), which balances extra public Procurement can be organised into five fundamental principles of public Procurement,
costs associated with larger and smaller quantities. which all procuring authorities must abide by and be accountable for:
1.6.3 Right Price: 1.8.1 Transparency Principle:
It is not correct to aim at the cheapest materials/ facilities/ Services available. The price should All procuring authorities are responsible and accountable for ensuring transparency, fairness,
be just right for the quality, quantity, and other factors involved (or should not be abnormally equality, competition, and appeal rights. This involves simultaneous, symmetric, and
low for facilities, works, or services, which could lead to a situation of non-performance or unrestricted dissemination of information to all likely bidders, sufficient for them to know and
understand the availability of bidding opportunities and actual means, processes and time-
6 7Chapter 1: Introduction –Principles and Policies
limits prescribed for completion of registration of bidders, bidding, evaluation, grievance
redressal, award, and management of contracts. It implies that such officers must ensure that
there is consistency (absence of subjectivity), predictability (absence of arbitrariness), clarity,
openness (absence of secretiveness), and equal opportunities (absence of discrimination) in
processes. In essence, the Transparency Principle also enjoins upon the Procuring Authorities
to do only that which they professed to do as pre-declared in the relevant published documents
and not to do anything that had not been so declared.’ As part of this principle, all procuring
entities should ensure that offers are invited following a fair and transparent procedure and
ensure publication of all relevant information on the Government e-Marketplace (GeM) and
GeM-Central Public Procurement Portal (CPPP).
1.8.2 Professionalism Principle:
1. As per these synergic attributes, the procuring authorities have a responsibility and
accountability to ensure professionalism, economy, efficiency, effectiveness, and integrity
in the procurement process. They must avoid wasteful, dilatory, and improper practices
violating the Code of Integrity for Public Procurement (CIPP) mentioned in Chapter 3 of
this Manual. They should, at the same time, ensure that the methodology adopted for
Procurement is reasonable and appropriate for the cost and complexity and that it
effectively achieves the planned objective of the Procurement. As part of this principle, the
Government may prescribe professional standards and specify suitable training and
certification requirements for officials dealing with procurement matters.
2. In reference to the above two principles - Transparency and Professionalism Principle, It
may be useful to refer to the following provisions in the General Financial Rules, 2017:
General Financial Rules, 2017, Rule 144. Fundamental principles of public
buying (for all procurements, including Procurement of works): Every
authority delegated with the financial powers of procuring goods in the
public interest shall have the responsibility and accountability to bring
efficiency, economy, and transparency in matters relating to public
procurement and for fair and equitable treatment of suppliers and
promotion of competition in public procurement.
3. The procedure to be followed in making public Procurement must conform to the following
yardsticks (Rule 144 GFR, 2017): -
a) offers should be invited following a fair, transparent, and reasonable procedure;
b) the procuring authority should be satisfied that the selected offer adequately meets the
requirement in all respects;
c) the procuring authority should satisfy itself that the price of the selected offer is
reasonable and consistent with the quality required;
1.8.3 Broader Obligations Principle:
1. Over and above transparency and professionalism, the procuring authorities also have the
responsibility and accountability to conduct public Procurement in a manner that facilitates
the achievement of the broader objectives, social policies and programme objectives (for
example, economic growth, strengthening of local industry - make-in-India, Ease of Doing
Business, job, and employment creation, and so on) of the Government - to the extent
these are specifically included in the ‘Procurement Guidelines’. These policies are detailed
in para 1.11 below.
8Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
limits prescribed for completion of registration of bidders, bidding, evaluation, grievance 2. To support social policies, reservation of Procurement of specified goods from MSEs,
redressal, award, and management of contracts. It implies that such officers must ensure that weaker sections, backward regions, and reservation of Procurement of certain goods from
there is consistency (absence of subjectivity), predictability (absence of arbitrariness), clarity, MSEs,
openness (absence of secretiveness), and equal opportunities (absence of discrimination) in 3. To strengthen local industry and job/ employment creation, preferential Procurement of
processes. In essence, the Transparency Principle also enjoins upon the Procuring Authorities locally manufactured goods or services (Rule 153 (iii) of GFR, 2017) and support to Start-
to do only that which they professed to do as pre-declared in the relevant published documents up enterprises (Rule 170(i), 173 (i) of GFR, 2017);
and not to do anything that had not been so declared.’ As part of this principle, all procuring
4. To achieve programme objectives, reservation of Procurement of specified class of goods
entities should ensure that offers are invited following a fair and transparent procedure and
from or through certain nominated CPSEs or Government Organisations;
ensure publication of all relevant information on the Government e-Marketplace (GeM) and
5. On the grounds of defence of India or matters directly or indirectly related thereto, including
GeM-Central Public Procurement Portal (CPPP).
national security, impose restrictions, including prior registration and/ or screening, on
1.8.2 Professionalism Principle: Procurement from bidders from, or bidders having commercial arrangements with an entity
from, certain country or countries, or a class of countries. Rule 144(xi) of GFR, 2017
1. As per these synergic attributes, the procuring authorities have a responsibility and
6. Facilitating broader objectives of other Departments of Government (for example, ensuring
accountability to ensure professionalism, economy, efficiency, effectiveness, and integrity
tax or environmental compliance by participants, Energy Conservation, accessibility for
in the procurement process. They must avoid wasteful, dilatory, and improper practices
People with Disabilities, etc., Procurement policies and procedures must comply with
violating the Code of Integrity for Public Procurement (CIPP) mentioned in Chapter 3 of
accessibility criteria8 that the Government may mandate from time to time.
this Manual. They should, at the same time, ensure that the methodology adopted for
Procurement is reasonable and appropriate for the cost and complexity and that it 1.8.4 Extended Legal Responsibilities Principle:
effectively achieves the planned objective of the Procurement. As part of this principle, the
Procuring authorities must fulfil additional legal obligations in public Procurement, over and
Government may prescribe professional standards and specify suitable training and
above mere conformity to the mercantile laws (which even private sector procurements must
certification requirements for officials dealing with procurement matters.
comply with). The Constitution of India has certain provisions regarding fundamental rights
2. In reference to the above two principles - Transparency and Professionalism Principle, It
and public Procurement. Courts have, over time, taken a broader view of public Procurement
may be useful to refer to the following provisions in the General Financial Rules, 2017:
as a function of the ‘State,’ interpreting these to extend the responsibility and accountability of
General Financial Rules, 2017, Rule 144. Fundamental principles of public
public procurement Authorities. Courts in India thus exercise additional judicial review (beyond
buying (for all procurements, including Procurement of works): Every
contractual issues) over public Procurement in relation to the manner of decision-making with
authority delegated with the financial powers of procuring goods in the
respect to fundamental rights, fair play, and legality. Similarly, procuring authorities also have
public interest shall have the responsibility and accountability to bring
the responsibility and accountability to comply with the laws relating to Governance Issues like
efficiency, economy, and transparency in matters relating to public
the Right to Information (RTI) Act and Prevention of Corruption Act, and so on. Details of such
procurement and for fair and equitable treatment of suppliers and
extended legal obligations are given in Appendix 2.
promotion of competition in public procurement.
1.8.5 Public Accountability Principle:
3. The procedure to be followed in making public Procurement must conform to the following
yardsticks (Rule 144 GFR, 2017): - 1. Procuring authorities are accountable for all the above principles to several statutory and
a) offers should be invited following a fair, transparent, and reasonable procedure; official bodies in the Country – the Legislature and its Committees, Central Vigilance
b) the procuring authority should be satisfied that the selected offer adequately meets the Commission, Comptroller and Auditor General of India, Central Bureau of Investigations
requirement in all respects; and so on– in addition to administrative accountability. As a result, each individual public
c) the procuring authority should satisfy itself that the price of the selected offer is procurement transaction is liable to be scrutinised independently and in isolation, besides
reasonable and consistent with the quality required; judging the overall outcomes of the procurement process over a period. Procuring
authorities thus have responsibility and accountability for compliance with rules and
1.8.3 Broader Obligations Principle:
procedures in each individual procurement transaction, as well as the achievement of
1. Over and above transparency and professionalism, the procuring authorities also have the overall procurement outcomes.
responsibility and accountability to conduct public Procurement in a manner that facilitates
the achievement of the broader objectives, social policies and programme objectives (for
example, economic growth, strengthening of local industry - make-in-India, Ease of Doing
Business, job, and employment creation, and so on) of the Government - to the extent
8 Accessibility criteria for buildings and facilities are requirements that ensure that people with disabilities can
these are specifically included in the ‘Procurement Guidelines’. These policies are detailed access and use the buildings and facilities without barriers. These are contained in the National Building Code
(NBC), and the International Standards Organization (ISO) 21542:2011. “Accessible India Campaign (Sugamya
in para 1.11 below.
Bharat Abhiyan)” is a nation-wide Campaign launched by Department of Empowerment of Persons with Disabilities
(DEPwD) of Ministry of Social Justice & Empowerment to provide universal accessibility to persons with disabilities.
(https://www.india.gov.in/spotlight/accessible-india-campaign#tab=tab-1)
8 9Chapter 1: Introduction –Principles and Policies
2. The procuring authority, at each stage of Procurement, must, therefore, place on record,
in precise terms, the considerations that weighed with it while making the procurement
decision from need assessment to fulfilment of need (Rule 144 (viii), GFR 2017).
3. Such records must be preserved, retained in easily retrievable form, and made available
to such oversight agencies on demand. The procuring entity shall, therefore, maintain and
retain audit trails, records and documents generated or received during its procurement
proceedings in chronological order (refer to para 7.7.6 below). The files shall be stored in
an identified place and retrievable for scrutiny whenever needed without wasting time.
1.9. Standards (Canons) of Financial Propriety
Public Procurement, like any other expenditure in Government, must conform to the Standards
(also called Canons) of Financial Propriety. It may be useful to refer to the relevant provisions
in the General Financial Rules, 2017:
Rule 21. Standards of Financial Propriety: Every officer incurring or
authorising expenditure from public moneys should be guided by high
standards of financial propriety. Every officer should also enforce financial
order and strict economy and see that all relevant financial rules and
regulations are observed, by his own office and by subordinate disbursing
officers. Among the principles on which emphasis is generally laid are the
following: -
i) Every officer is expected to exercise the same vigilance in respect of
expenditure incurred from public moneys as a person of ordinary prudence
would exercise in respect of expenditure of his own money.
ii) The expenditure should not be prima facie more than the occasion
demands.
iii) No authority should exercise its powers of sanctioning expenditure to
pass an order which will be directly or indirectly to its own advantage.
iv) Expenditure from public moneys should not be incurred for the benefit
of a particular person or a section of the people, unless -
a) a claim for the amount could be enforced in a Court of Law, or
b) the expenditure is in pursuance of a recognised policy or
custom.
1.10. Public Procurement Infrastructure at the Centre
1.10.1 Procurement Policy Division
The Procurement Policy Division (PPD) in the Department of Expenditure, Ministry of Finance,
has been created to encourage uniformity and harmonisation in public procurement processes
by disseminating best practices, providing guidance, oversight, and capacity building, issuing
procurement manuals and Model Tender Documents. However, the Centralisation of
Procurement or involvement in procurement processes is not the intended purpose of the
creation of PPD.
1.10.2 Central Public Procurement Portal
Central Public Procurement Portal (CPPP) has been designed, developed, and hosted by the
National Informatics Centre (NIC, Ministry of Electronics & Information Technology) in
association with Dept. of Expenditure to ensure transparency in the public procurement
10Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
2. The procuring authority, at each stage of Procurement, must, therefore, place on record, process. The primary objective of the Central Public Procurement portal is to provide single-
in precise terms, the considerations that weighed with it while making the procurement point access to the information on procurements made across various Ministries and
decision from need assessment to fulfilment of need (Rule 144 (viii), GFR 2017). Departments. The CPPP has e-publishing and e-procurement modules. It is mandatory for all
3. Such records must be preserved, retained in easily retrievable form, and made available Ministries / Departments of the Central Government, Central Public Sector Enterprises
to such oversight agencies on demand. The procuring entity shall, therefore, maintain and (CPSEs) and Autonomous and Statutory Bodies to publish on the CPPP all their tender
retain audit trails, records and documents generated or received during its procurement enquiries and information about the resulting contracts. CPPP provides access to information
proceedings in chronological order (refer to para 7.7.6 below). The files shall be stored in on documents relating to pre-qualification, Bidders’ registration, Tender Documents, details of
an identified place and retrievable for scrutiny whenever needed without wasting time. bidders, their pre-qualification, registration, exclusions/ debarments, decisions taken
regarding pre-qualification and selection of successful bids. Implementing end-to-end e-
1.9. Standards (Canons) of Financial Propriety
procurement for all procurements is also now mandatory either through the CPPP portal or
any other suitable GCQE9 compliant portal.
Public Procurement, like any other expenditure in Government, must conform to the Standards
(also called Canons) of Financial Propriety. It may be useful to refer to the relevant provisions
1.10.3 Government e-marketplace (GeM)
in the General Financial Rules, 2017:
GeM (Government e-Marketplace) is the ‘National Public Procurement Portal,’ serving as an
Rule 21. Standards of Financial Propriety: Every officer incurring or
end-to-end online marketplace for various entities. The Procurement of Goods and Services
authorising expenditure from public moneys should be guided by high
available on GeM (as per Rule 149 of GFR, 2017) is mandatory for Ministries/ Departments
standards of financial propriety. Every officer should also enforce financial
(including attached/ subordinate offices), CPSEs, autonomous bodies and local bodies. GeM
order and strict economy and see that all relevant financial rules and
facilitates the Procurement of common-use goods and services by such entities. The GeM
regulations are observed, by his own office and by subordinate disbursing
portal aims to enhance efficiency, transparency, and speed in public Procurement. Through
officers. Among the principles on which emphasis is generally laid are the
this paperless, contactless, and cashless platform, registered government buyers can
following: -
seamlessly procure goods and services from registered sellers. It is a significant step toward
i) Every officer is expected to exercise the same vigilance in respect of
modernising and streamlining the procurement process in India.
expenditure incurred from public moneys as a person of ordinary prudence
would exercise in respect of expenditure of his own money. 1.10.4 Comptroller and Auditor General (CAG) of India
ii) The expenditure should not be prima facie more than the occasion 1. The Comptroller and Auditor General10 (CAG) of India, established under Articles 149-151
demands. of the Constitution of India, holds a pivotal role as the Supreme Audit Institution of India
iii) No authority should exercise its powers of sanctioning expenditure to (SAII). CAG plays a crucial role in promoting accountability, transparency, and good
pass an order which will be directly or indirectly to its own advantage. governance through high-quality auditing and accounting. It provides independent and
iv) Expenditure from public moneys should not be incurred for the benefit timely assurance to the legislature, the public, and the executive that public funds are being
of a particular person or a section of the people, unless - collected and utilised effectively and efficiently.
a) a claim for the amount could be enforced in a Court of Law, or 2. The CAG's mandate encompasses a wide spectrum of audit and reporting responsibilities:
b) the expenditure is in pursuance of a recognised policy or a) Government Departments and Entities;
custom. b) Government Companies and Corporations;
c) Autonomous Bodies and Authorities11 that receive government funding;
1.10. Public Procurement Infrastructure at the Centre
d) Special Requests and Initiatives: The CAG can audit the accounts of any other body
or authority upon request of the President/Governor or on its own initiative;
1.10.1 Procurement Policy Division
3. CAG conducts multiple types of audits, namely Compliance Audits, Financial Audits,
The Procurement Policy Division (PPD) in the Department of Expenditure, Ministry of Finance,
Performance audits, Thematic audits, and IT audits. These audits, especially the
has been created to encourage uniformity and harmonisation in public procurement processes
performance audits, are noted to cover Procurement, but only with the perspective of
by disseminating best practices, providing guidance, oversight, and capacity building, issuing
identifying if any wastage, malpractice, and fraud have occurred;
procurement manuals and Model Tender Documents. However, the Centralisation of
4. To carry out its extensive audit mandate effectively, the CAG is endowed with significant
Procurement or involvement in procurement processes is not the intended purpose of the
powers:
creation of PPD.
1.10.2 Central Public Procurement Portal
9 Guidelines for Compliance to Quality Requirements of eProcurement (GCQE), July 2021 issued by Systems
Central Public Procurement Portal (CPPP) has been designed, developed, and hosted by the Standardisation Testing and Quality Certification (STQC) Directorate (an attached office of the Ministry of
National Informatics Centre (NIC, Ministry of Electronics & Information Technology) in Electronics and Information Technology (MeitY), Government of India).
10 https://cag.gov.in/en
association with Dept. of Expenditure to ensure transparency in the public procurement
11 e.g., municipal bodies, IIMs, IITs, state health societies
10 11Chapter 1: Introduction –Principles and Policies
a) Inspection Authority: The CAG has the power to inspect any office or organisation
subject to its audit.
b) Transaction Examination: It can examine all transactions and question the executive
regarding financial matters.
c) Record Access: The CAG can call for records, papers, and documents from any
audited entity.
d) Audit Extent and Manner: It has the authority to decide the extent and manner of audit
to ensure thorough scrutiny.
1.10.5 Lokpal/ Lokayukta – Anti-corruption Ombudsman
1. Lokpal and Lokayukta Act, 201312 and its amendment in 201613 (the Act) provides for
Lokpal in the Central (Union) Government and Lokayukta in the State Governments as the
statutory anti-corruption Ombudsman to inquire into allegations of corruption against public
servants and for related matters. Once appointed by the President, in the case of Lokpal,
or the Governor, in the case of Lokayukta, they cannot be transferred or removed except
by impeachment proceedings undertaken by the Parliament or the State legislatures,
respectively.
2. The Act outlines Lokpal and Lokayuktas' roles, powers, and responsibilities. It has a broad
scope regarding the individuals it covers - extending to Union Ministers (including the
serving and former Prime Ministers), Members of Parliament, and various categories of
public servants, including those in Group ‘A,’ ‘B,’ ‘C,’ or ‘D’ positions as defined in the
Prevention of Corruption Act, 1988. All entities (NGOs) receiving donations from foreign
sources in the context of the Foreign Contribution Regulation Act (FCRA) above Rs 10
lakh per year are also under the jurisdiction of Lokpal. The Act grants Lokpal powers to
sanction prosecution against public servants.
3. There are exceptions in matters related to international relations, external and internal
security, public order, atomic energy, and space. To initiate an inquiry into such cases, at
least two-thirds of Lokpal members must approve. The Act emphasises confidentiality. If
Lokpal concludes a complaint is baseless, the inquiry records remain undisclosed to the
public or any party involved.
4. One significant aspect of the Act is the requirement for public servants to declare their
assets in a specified manner. This transparency measure aims to deter corruption and
promote accountability.
5. The organisation consists of one Chairperson and a maximum of eight other members.
The age of Lokpal (Chairperson or member) on the date of assuming office as the
Chairperson or member should not be under 45 years. Out of those eight members, four
members are judicial members who are or have been judges of the Supreme Court or a
Chief Justice of a High Court, and the remaining four members are non-judicial members
- people of impeccable integrity and outstanding ability, having special knowledge and
expertise of not less than twenty-five years in the matters relating to anti-corruption policy,
public administration, vigilance, finance including insurance and banking, law, and
management. Fifty per cent of the Members shall be from Scheduled Castes / Scheduled
Tribe / Other Backward Classes / Minorities and women.
12 https://indiacode.nic.in/bitstream/123456789/2122/1/201401.pdf#search=Lokayukta%20Act
13 http://www.prsindia.org/uploads/media/Lokpal/Lokpal%20and%20Lokayuktas%20(Amendment)%20Act,%202016.pdf
12Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
a) Inspection Authority: The CAG has the power to inspect any office or organisation 6. The Chairperson and Lokpal members are selected through a selection committee
subject to its audit. consisting of the PM, Speaker of Lok Sabha, leader of opposition in Lok Sabha, Chief
b) Transaction Examination: It can examine all transactions and question the executive Justice of India (CJI), or a sitting Supreme Court judge nominated by CJI. Another eminent
regarding financial matters. jurist is to be nominated to the selection committee by the President of India based on
c) Record Access: The CAG can call for records, papers, and documents from any recommendations of the first four members of the selection committee "through
audited entity. consensus".
d) Audit Extent and Manner: It has the authority to decide the extent and manner of audit 7. Lokpal may refer complaints for investigation to the Central Bureau of Investigation (CBI).
to ensure thorough scrutiny. For such cases, CBI would work under Lokpal's supervision. It envisages a ‘Directorate of
Prosecution’ under the overall control of the Director CBI with a fixed tenure of two years.
1.10.5 Lokpal/ Lokayukta – Anti-corruption Ombudsman
The appointment of the director of prosecution is to be based on the recommendation of
1. Lokpal and Lokayukta Act, 201312 and its amendment in 201613 (the Act) provides for
the Central Vigilance Commission. Transfer of CBI officers investigating cases referred by
Lokpal in the Central (Union) Government and Lokayukta in the State Governments as the
Lokpal shall be with the CVC's approval.
statutory anti-corruption Ombudsman to inquire into allegations of corruption against public
8. The act lays down clear timelines for preliminary enquiry investigation and trial and has
servants and for related matters. Once appointed by the President, in the case of Lokpal,
provisions for attachment and confiscation of property acquired by corrupt means, even
or the Governor, in the case of Lokayukta, they cannot be transferred or removed except
while prosecution is pending.
by impeachment proceedings undertaken by the Parliament or the State legislatures,
respectively. 1.10.6 Central Vigilance Commission (CVC)
2. The Act outlines Lokpal and Lokayuktas' roles, powers, and responsibilities. It has a broad 1. Under the Central Vigilance Commission Act 200314 , the CVC15 is a statutory body headed
scope regarding the individuals it covers - extending to Union Ministers (including the by the Central Vigilance Commissioner and comprising not more than two Commissioners.
serving and former Prime Ministers), Members of Parliament, and various categories of It is conceived to be the apex oversight institution, independent from any executive
public servants, including those in Group ‘A,’ ‘B,’ ‘C,’ or ‘D’ positions as defined in the authority. There are two Chief Technical Examiners (CTE) who oversee public
Prevention of Corruption Act, 1988. All entities (NGOs) receiving donations from foreign procurement.
sources in the context of the Foreign Contribution Regulation Act (FCRA) above Rs 10
2. All Central (Union) Government entities appoint a Chief Vigilance Officer (CVO) in
lakh per year are also under the jurisdiction of Lokpal. The Act grants Lokpal powers to
consultation with the CVC. CVOs undertake system audits and preventive/ forensic
sanction prosecution against public servants.
investigations in the Entity and report them to the CVC.
3. There are exceptions in matters related to international relations, external and internal
3. CVC only investigates and recommends punitive and follow-up actions to the concerned
security, public order, atomic energy, and space. To initiate an inquiry into such cases, at
entity but has no punitive powers by itself. The recommendations are not binding on the
least two-thirds of Lokpal members must approve. The Act emphasises confidentiality. If
entities, but CVC may report any deviations from recommendations to the parliament. It
Lokpal concludes a complaint is baseless, the inquiry records remain undisclosed to the
has an advisory role in Discipline and Appeal cases arising from its investigations. It plays
public or any party involved.
a role in sanctioning prosecutions related to corruption and consultations in key
4. One significant aspect of the Act is the requirement for public servants to declare their appointments. CVC also has a role in the appointment of Independent External Monitors
assets in a specified manner. This transparency measure aims to deter corruption and (IEM) under the Integrity pact (wherever applicable) for Central (Union) Government
promote accountability. Entities. CVC submits an annual report to the Parliament regarding its investigations.
5. The organisation consists of one Chairperson and a maximum of eight other members. 4. CVC has superintendence over the functioning of the Central Bureau of Investigation (CBI)
The age of Lokpal (Chairperson or member) on the date of assuming office as the regarding the investigation of offences related to corruption in Central (Union) Government
Chairperson or member should not be under 45 years. Out of those eight members, four Agencies. CVC has jurisdiction over cases under the Lokpal and Lokayukta Act, Whistle
members are judicial members who are or have been judges of the Supreme Court or a Blower Act, and Money Laundering Act.
Chief Justice of a High Court, and the remaining four members are non-judicial members
5. It has the powers of a civil court when conducting any inquiry. CVC and CVOs do not have
- people of impeccable integrity and outstanding ability, having special knowledge and
the powers of Police to arrest, seize properties, and enforce compliance from non-
expertise of not less than twenty-five years in the matters relating to anti-corruption policy,
government agencies. Therefore, cases requiring such action are entrusted to the CBI.
public administration, vigilance, finance including insurance and banking, law, and
6. To avoid conflict of interest, CVO and vigilance officers shall not associate with decision-
management. Fifty per cent of the Members shall be from Scheduled Castes / Scheduled
making that may have vigilance sensitivities. Some organizations have a system wherein
Tribe / Other Backward Classes / Minorities and women.
executive work, like the shortlisting of arbitrators or the debarment of firms, is entrusted
14 https://indiacode.nic.in/bitstream/123456789/2067/1/200345.pdf#search=null%20vigilance
12 https://indiacode.nic.in/bitstream/123456789/2122/1/201401.pdf#search=Lokayukta%20Act 15 http://www.cvc.nic.in/
13 http://www.prsindia.org/uploads/media/Lokpal/Lokpal%20and%20Lokayuktas%20(Amendment)%20Act,%202016.pdf
12 13Chapter 1: Introduction –Principles and Policies
fully/ partially to vigilance. The same is not appropriate and also against the CVC Vigilance
Manual.
7. The following levels/ categories of officials are covered under the jurisdiction of the Central
Vigilance Commission:
a) Members of All India Services serving in connection with the affairs of the Union and
Group ‘A' officers of the Central Government. However, officers of central services,
even those working in state governments, are also under its jurisdiction.
b) Schedule 'A' and 'B' Public Sector Undertakings of the Central Government - Chief
Executives and Executives on the Board and other officers of level E-8 and above
c) Schedule 'C' and 'D' Public Sector Undertakings of the Central Government - Chief
Executives and Executives on the Board and other officers of level E-7 and above
d) Public-Sector Banks - Officers of the rank of Scale V and above
e) Reserve Bank of India, NABARD and SIDBI - Officers in Grade 'D' and above
f) General Insurance Companies - Managers and above
g) Life Insurance Corporation of India - Senior Divisional Managers and above;
h) Societies and local authorities owned or controlled by the Central Government -
Officers drawing a salary of Rs 8700/- per month and above.
1.10.7 Central Bureau of Investigation (CBI)
1. Under the Delhi Special Police Establishment Act, 194616, the Central Bureau of
Investigation (CBI), a police organisation under the Dept. of Personnel, Ministry of
Personnel, Pension & Public Grievances, is the only oversight agency with police powers.
It investigates and prosecutes corruption cases (including those related to public
procurement) requiring arrest, seizure of properties and enforcement of compliance from
non-government agencies. The prosecutions are carried out under inter-alia the
Prevention of Corruption Act17, 1988. It takes up cases based on complaints received from
stakeholders or the general public. Though its jurisdiction is restricted to Delhi and UTs,
under sections 5 & 6 of the act, the Central government can extend its powers and
jurisdiction to a state with the consent of the government of that State for investigation of
specified offences (generally related to All India services or Members of Parliament). High
Courts and the Supreme Court can also order the CBI to investigate cases outside its
normal jurisdiction for which no consent is required from the state.
2. The Delhi Special Police Establishment (DSPE), which forms a part of the Central Bureau
of Investigation, has two Divisions, viz. (i) Anti-corruption Division (ACD) and (ii) Special
Crimes Division (SCD). ACD investigates all cases registered under the Prevention of
Corruption Act 1988. If an offence under any section of the Indian Penal Code18 (IPC),
1860 or any other law is committed along with the offence of bribery and corruption, it shall
also be investigated by the ACD. The ACD also investigates cases of serious irregularities
allegedly committed by public servants. The SCD, on the other hand, investigates all cases
of Economic offences and all cases of conventional crime, such as offences relating to
internal security, espionage, sabotage narcotics and psychotropic substances, antiquities,
murders and dacoities/robberies, cheating, criminal breach of trust, forgery dowry deaths,
suspicious deaths, etc.
16 https://indiacode.nic.in/bitstream/123456789/2258/1/A194625.pdf
17 https://indiacode.nic.in/bitstream/123456789/1558/1/198849.pdf#search=Prevention%20of%20Corruption
18 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
14Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
fully/ partially to vigilance. The same is not appropriate and also against the CVC Vigilance 3. While the superintendence of DSPE, as far as it relates to an investigation of offences
Manual. under the Prevention of Corruption Act, 1988, vests in the CVC, for all other matters, the
7. The following levels/ categories of officials are covered under the jurisdiction of the Central superintendence of DSPE vests in the Central Government.
Vigilance Commission: 4. The administration of DSPE vests in the Director of the CBI, who is appointed on the
a) Members of All India Services serving in connection with the affairs of the Union and recommendations of a committee headed by the Central Vigilance Commissioner. He
Group ‘A' officers of the Central Government. However, officers of central services, holds office for a period of not less than two years. The Director of CBI exercises in respect
even those working in state governments, are also under its jurisdiction. of DSPE powers exercisable by an Inspector General of Police regarding the police force
b) Schedule 'A' and 'B' Public Sector Undertakings of the Central Government - Chief in a State.
Executives and Executives on the Board and other officers of level E-8 and above 5. DSPE cannot conduct any inquiry or investigation into any offence alleged to have been
c) Schedule 'C' and 'D' Public Sector Undertakings of the Central Government - Chief committed under the Prevention of Corruption Act, 1988, except with the prior approval of
Executives and Executives on the Board and other officers of level E-7 and above the Central Government where such allegation relates to employees at the level of Joint
d) Public-Sector Banks - Officers of the rank of Scale V and above Secretary and above in the Central Government or corporations established by or under
e) Reserve Bank of India, NABARD and SIDBI - Officers in Grade 'D' and above any Central Act, Government companies, societies, and local authorities owned or
f) General Insurance Companies - Managers and above controlled by it.
g) Life Insurance Corporation of India - Senior Divisional Managers and above; 6. No such approval, however, is necessary for cases involving the arrest of a person on the
h) Societies and local authorities owned or controlled by the Central Government - spot on the charge of accepting or attempting to accept any gratification other than legal
Officers drawing a salary of Rs 8700/- per month and above. remuneration.
1.10.7 Central Bureau of Investigation (CBI) 1.11. Reserved Items and Other Purchase/ Price Preference Policies
1. Under the Delhi Special Police Establishment Act, 194616, the Central Bureau of
The Central Government may, by notification, provide for mandatory procurement of any
Investigation (CBI), a police organisation under the Dept. of Personnel, Ministry of
goods or services from any category of bidders or provide for preference to bidders on the
Personnel, Pension & Public Grievances, is the only oversight agency with police powers.
grounds of promotion of locally manufactured goods or locally provided services. (General and
It investigates and prosecutes corruption cases (including those related to public
Financial Rules, 2017, Rule 153).
procurement) requiring arrest, seizure of properties and enforcement of compliance from
Note: Before considering any purchase preference/ product reservation mentioned
non-government agencies. The prosecutions are carried out under inter-alia the
below, the procuring entity should check the latest directives for necessary action.
Prevention of Corruption Act17, 1988. It takes up cases based on complaints received from
Product Reservation/ Purchase Preference provision shall invariably be part of the
stakeholders or the general public. Though its jurisdiction is restricted to Delhi and UTs,
Notice Inviting Tender (NIT) and Instructions to Bidders (ITB).
under sections 5 & 6 of the act, the Central government can extend its powers and
jurisdiction to a state with the consent of the government of that State for investigation of 1.11.1 Reservation of Procurement of Certain Class of Products from Certain
specified offences (generally related to All India services or Members of Parliament). High Agencies
Courts and the Supreme Court can also order the CBI to investigate cases outside its
1. Khadi Goods/Handloom Textiles: Out of the total procurement of handloom origin
normal jurisdiction for which no consent is required from the state.
textiles required by Central Government departments throughout the year, it shall be
2. The Delhi Special Police Establishment (DSPE), which forms a part of the Central Bureau
mandatory to make procurement of at least 20% from the Khadi & Village Industries
of Investigation, has two Divisions, viz. (i) Anti-corruption Division (ACD) and (ii) Special
Commission (KVIC) and/ or Handloom Clusters such as Co-Operative Societies, Self Help
Crimes Division (SCD). ACD investigates all cases registered under the Prevention of
Group (SHG) Federations, Joint Liability Group (JLG), Producer Companies (PC),
Corruption Act 1988. If an offence under any section of the Indian Penal Code18 (IPC),
Corporations etc. including Weavers having Pehchan Card19. Khadi and Handloom goods
1860 or any other law is committed along with the offence of bribery and corruption, it shall
are also available in the government e-marketplace (GeM). (General and Financial Rules,
also be investigated by the ACD. The ACD also investigates cases of serious irregularities
2014, Rule 153-(i)).
allegedly committed by public servants. The SCD, on the other hand, investigates all cases
2. Pharmaceuticals from Pharmaceutical CPSEs:
of Economic offences and all cases of conventional crime, such as offences relating to
a) The Pharmaceuticals Purchase Policy20, 2013 is intended to ensure.
internal security, espionage, sabotage narcotics and psychotropic substances, antiquities,
i) Optimum utilization of the installed capacity and the provision of a necessary fillip
murders and dacoities/robberies, cheating, criminal breach of trust, forgery dowry deaths,
in reviving these ailing pharmaceuticals CPSEs.
suspicious deaths, etc.
ii) Availability of quality medicines at low prices to the masses
16 https://indiacode.nic.in/bitstream/123456789/2258/1/A194625.pdf
17 https://indiacode.nic.in/bitstream/123456789/1558/1/198849.pdf#search=Prevention%20of%20Corruption 19 Notified vide OM No. F.10/2/2019-PPD(Pt.) issued by Department of Expenditure dated 17.02.2020
18 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024 20Department of Pharmaceuticals, Ministry of Chemicals and Fertilizers, OM 50(9)/ 2010-PI-IV Dtd 10/12/2013
14 15Chapter 1: Introduction –Principles and Policies
iii) Drug security of the nation.
b) The salient features of this policy are as follows:
i) Pharmaceuticals Purchase Policy in respect of 103 (one hundred and three)
medicines, originally valid for a period of five years, has now been renewed and
extended21 till the final closure/ strategic disinvestment of the Pharma PSEs
mentioned below.
ii) Pharmaceuticals Purchase Policy will extend only to Central Public Sector
Enterprises (CPSEs) under the administrative control of the Department of
Pharmaceuticals, such as Indian Drugs and Pharmaceuticals Limited (IDPL),
Hindustan Antibiotics Limited (HAL), Bengal Chemicals and Pharmaceuticals
Limited (BCPL), Karnataka Antibiotics and Pharmaceuticals Limited (KAPL) and
Rajasthan Drugs and Pharmaceuticals Limited (RDPL) and their subsidiaries
where Government of India owns 51% (fifty-one per cent) or above shares.
iii) This would be applicable to purchases by Central Government Departments, their
Public Sector Undertakings, Autonomous Bodies, etc. This would also be
applicable to the purchase of medicines by state governments under health
programmes funded by the government of India, such as the National Rural Health
Mission.
iv) The pricing of the products would be done by the National Pharmaceutical Pricing
Authority (NPPA) using the cost-based formula, as mentioned in the Drugs Price
Control Order, 1995. A uniform discount of 16% (Sixteen per cent) would be
extended to all products. All the taxes, whatsoever, would have to be passed on to
buyers.
v) Annual revision of prices would be linked to the Wholesale Price Index as per
provisions contained in the Drugs Prices Control Order, 2013.
vi) The procuring entity would purchase from pharma CPSEs and their subsidiaries
subject to their meeting Good Manufacturing Practices (GMP) norms as per
Schedule 'M' of the Drugs & Cosmetic Rules.
vii) In case pharma CPSEs and their subsidiaries fail to supply the medicines, the
procuring entity would be at liberty to make purchases from other manufacturers.
If the pharma CPSEs or their subsidiaries fail to perform as per the purchase order,
they would also be subject to payment of liquidated damages or any other penalty
as per the terms of the contract.
viii) The list of medicines (please refer to Annexure 29) may be reviewed and revised
by the Department of Pharmaceuticals as per requirement.
3 Reservation of specific items for procurement from Micro and Small Enterprises
(MSE): To enable wider dispersal of enterprises in the country, particularly in rural areas, the
Central Government Ministries or Departments or Public Sector Undertakings shall continue
to procure items reserved for procurement exclusively from MSE [presently 358 (three
hundred and fifty-eight] items including eight items of Handicrafts) from Micro and Small
Enterprises, which have been reserved for exclusive purchase from them. The latest list can
be found on the MSME Ministry’s website. Ministry of MSME has clarified that the laminated
paper Gr. l, ll and Ill are not covered under the paper conversion product (SI.No.202) of the
21 As approved by Union Cabinet in its meeting held on 20.11.2019
16Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
iii) Drug security of the nation. Public Procurement Policy22. NSIC may be contacted to locate the sources of such reserved
b) The salient features of this policy are as follows: items.
i) Pharmaceuticals Purchase Policy in respect of 103 (one hundred and three) 1.11.2 Public Procurement Policy for Micro and Small Enterprises (MSEs)
medicines, originally valid for a period of five years, has now been renewed and
(Rule 153 (ii) of GFR 2017)
extended21 till the final closure/ strategic disinvestment of the Pharma PSEs
mentioned below. 1. The Policy: From time to time, the Government of India (Procuring Entity) lays down
procurement policies to help inclusive national economic growth by providing long-term
ii) Pharmaceuticals Purchase Policy will extend only to Central Public Sector
support to micro, small and medium enterprises, and disadvantaged sections of society.
Enterprises (CPSEs) under the administrative control of the Department of
The Procurement Policy for Micro and Small Enterprises, 2012 [amended 2018 and 2021]
Pharmaceuticals, such as Indian Drugs and Pharmaceuticals Limited (IDPL),
has been notified by the Government in the exercise of the powers conferred in Section
Hindustan Antibiotics Limited (HAL), Bengal Chemicals and Pharmaceuticals
11 of the Micro, Small and Medium Enterprises Development (MSMED) Act, 2006, which
Limited (BCPL), Karnataka Antibiotics and Pharmaceuticals Limited (KAPL) and
is mandatory to be followed by Central Government Ministries/ Departments/ Public Sector
Rajasthan Drugs and Pharmaceuticals Limited (RDPL) and their subsidiaries
Undertakings. Details of the policy, along with the amendments issued in 201823 and
where Government of India owns 51% (fifty-one per cent) or above shares.
2021,24 are available on the MSME website25.
iii) This would be applicable to purchases by Central Government Departments, their
Public Sector Undertakings, Autonomous Bodies, etc. This would also be 2. Eligibility:
applicable to the purchase of medicines by state governments under health a) Micro and Small Enterprises (MSEs) registered under Udyam Registration are eligible
programmes funded by the government of India, such as the National Rural Health to avail the benefits under the policy.
Mission. b) This Policy provides preferential procurement of goods produced and services
iv) The pricing of the products would be done by the National Pharmaceutical Pricing rendered by MSEs. Traders/ distributors/ sole agents/ Works Contract are excluded
Authority (NPPA) using the cost-based formula, as mentioned in the Drugs Price from the purview of the policy.
Control Order, 1995. A uniform discount of 16% (Sixteen per cent) would be i) 26In case of an upward change in terms of investment in plant and machinery or
extended to all products. All the taxes, whatsoever, would have to be passed on to equipment or turnover or both, and consequent re-classification, an enterprise shall
buyers. continue to avail of all nontax benefits of the category (micro, small, or medium) it
v) Annual revision of prices would be linked to the Wholesale Price Index as per was in before the re-classification, for a period of three years from the date of such
provisions contained in the Drugs Prices Control Order, 2013. upward change.
vi) The procuring entity would purchase from pharma CPSEs and their subsidiaries ii) MSEs would be treated as owned by SC/ ST or Women entrepreneurs:
subject to their meeting Good Manufacturing Practices (GMP) norms as per
1) In the case of proprietary MSE, proprietor(s) are SC /ST or Woman;
Schedule 'M' of the Drugs & Cosmetic Rules.
2) In the case of partnership MSE, the SC/ ST or Women partners hold at least
vii) In case pharma CPSEs and their subsidiaries fail to supply the medicines, the
51% (fifty-one per cent) shares in the unit;
procuring entity would be at liberty to make purchases from other manufacturers.
3) In the case of Private Limited Companies, SC/ ST or Women promoters hold
If the pharma CPSEs or their subsidiaries fail to perform as per the purchase order,
at least 51% (fifty-one per cent) share.
they would also be subject to payment of liquidated damages or any other penalty
as per the terms of the contract. 3. Applicability and Exemptions:
viii) The list of medicines (please refer to Annexure 29) may be reviewed and revised a) The policy is applicable to Central Government Ministries/ Departments/ Public Sector
by the Department of Pharmaceuticals as per requirement. Undertakings
b) The policy is not applicable to State Government Ministries/ Departments/ State PSEs,
3 Reservation of specific items for procurement from Micro and Small Enterprises
but they have similar policies applicable in their state.
(MSE): To enable wider dispersal of enterprises in the country, particularly in rural areas, the
c) Exemptions: Given their unique nature, defence armament imports shall not be
Central Government Ministries or Departments or Public Sector Undertakings shall continue
included in computing the 25 (twenty-five) per cent goal for the Ministry of Defence. In
to procure items reserved for procurement exclusively from MSE [presently 358 (three
addition, defence equipment like weapon systems, missiles, etc., shall remain out of
hundred and fifty-eight] items including eight items of Handicrafts) from Micro and Small
the purview of such a reservation policy. Monitoring of goals set under the policy will
Enterprises, which have been reserved for exclusive purchase from them. The latest list can
be found on the MSME Ministry’s website. Ministry of MSME has clarified that the laminated
paper Gr. l, ll and Ill are not covered under the paper conversion product (SI.No.202) of the
22Policy Circular No. 21(6)/2016-MA dated 26.05.2016.
23http://www.dcmsme.gov.in/Gazette%20Notification.pdf
24http://www.dcmsme.gov.in/PPP-MSEs%20Order,2012%20Amendment,2022.pdf
25http://dcmsme.gov.in/pppm.htm.aspx
21 As approved by Union Cabinet in its meeting held on 20.11.2019 26 Notified by MSME Ministry vide S.O. 4926(E) dt 18/10/2022
16 17Chapter 1: Introduction –Principles and Policies
be done, as far as they relate to the Defence sector, by the Ministry of Defence itself
in accordance with suitable procedures to be established by them.
4. Facilities for MSE:
a) Reduced Transaction Costs: To reduce the transaction cost of doing business, MSEs
will be facilitated by providing them tender documents free of cost, exempting MSEs
from payment of earnest money deposits, and adopting e-procurement to bring
transparency in the tender process. However, exemption from paying Performance
Bank Guarantee/ Security Deposit is not covered under the policy.
b) Relaxation in Prior Turnover and Experience: The Procuring Entity may relax the
condition of prior turnover and prior experience for start-up enterprises recognized by
the Department for Industry & Internal Trade (DPIIT), subject to meeting quality &
technical specifications. Startups may be MSMEs or otherwise. Such relaxation can
be provided in the case of procurement of works as well. It is further clarified that such
relaxation is not optional but normally has to be ensured, except in case of
procurement of items related to public safety, health, critical security operations and
equipment, etc) where adequate justification exists for the Procuring Entity not to relax
such criteria27. The decision of the Procuring Entity in this regard shall be final. Please
also refer to para 5.1.3-7-c) and 7.4.1-1-b). (Rule 173 (i) of GFR 2017).
c) Timely Payments: Chapter V of the MSMED Act, 2006, also has provisions for
ensuring timely payments to the MSE suppliers. The period agreed upon for payment
must not exceed forty-five days from the deemed acceptance of the materials supplied
by the MSMEs; in case of any discrepancies in the supplies, then the Procuring Entity
shall raise an objection to the MSME supplier within 15 days from the date of receipt
of materials if such objection is not raised, then it will be taken as deemed acceptance.
For delays in payment, the buyer shall be liable to pay compound interest to the
supplier on the delayed amount at three times the bank rate notified by the Reserve
Bank. For arbitration and conciliation regarding the recovery of such payments and
interests, the Micro and Small Enterprises Facilitation Council has been set up in
various states.
5. Purchase Preference:
a) Under the amended Public Procurement Policy for MSEs, Order 2012, the Central
Government Ministries/ Departments/ Public Sector Undertakings shall procure a
minimum of 25 per cent of their annual value of goods or services from MSEs. (In
accordance with General Financial Rules, 2017, Rule 153-(ii)).
b) The annual goal of procurement from MSEs also includes subcontracts to Micro and
Small Enterprises by large enterprises and consortia of Micro and Small Enterprises
formed by the National Small Industries Corporation. If a subcontract is given to MSEs,
it will be considered as procurement from MSEs.
c) In tender, if the L1 price is from someone other than an MSE, participating Micro and
Small Enterprises (MSE) quoting prices within a price band of L1+15 (fifteen) per cent
shall be allowed to supply up to 25 (twenty-five) per cent of the total tendered value by
bringing down their price to L1 price. If there is more than one eligible MSE within such
price band who agree to match the L1 price, the 25 (twenty-five) per cent quantity is to
be distributed proportionately to them
27 Notified vide OM No.F.20/2/2014-PPD(Pt.) issued by Department of Expenditure dated 29.09.2016.
18Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
be done, as far as they relate to the Defence sector, by the Ministry of Defence itself Note: If the procuring entity negotiates with the non-MSE L1 bidder, the
in accordance with suitable procedures to be established by them. price band (L1+15%) should be calculated based on the original L1 price,
4. Facilities for MSE: not the lower negotiated price, and such eligible MSE bidders shall be
called to match the new negotiated L1 price as per procedure mentioned
a) Reduced Transaction Costs: To reduce the transaction cost of doing business, MSEs
above for placement of 25% quantity.
will be facilitated by providing them tender documents free of cost, exempting MSEs
from payment of earnest money deposits, and adopting e-procurement to bring i) Out of the target of 25% of annual procurement from MSEs (Not in the specific
transparency in the tender process. However, exemption from paying Performance tender), the sub-target of 4% of annual procurement from MSEs is earmarked for
Bank Guarantee/ Security Deposit is not covered under the policy. procurement from MSEs owned by Scheduled Caste (SC)/ Scheduled Tribe (ST)
b) Relaxation in Prior Turnover and Experience: The Procuring Entity may relax the entrepreneurs, and 3% of annual procurement from MSEs is earmarked for
condition of prior turnover and prior experience for start-up enterprises recognized by procurement from MSEs owned by women entrepreneur. However, in the event of
the Department for Industry & Internal Trade (DPIIT), subject to meeting quality & failure of such MSEs to participate in the tender process or meet tender
technical specifications. Startups may be MSMEs or otherwise. Such relaxation can requirements and L1 price, the 4% sub-target for procurement earmarked for MSEs
be provided in the case of procurement of works as well. It is further clarified that such owned by SC/ST entrepreneurs and 3% earmarked to women entrepreneurs will
relaxation is not optional but normally has to be ensured, except in case of also be met from other MSEs.
procurement of items related to public safety, health, critical security operations and ii) In case the tender item cannot be split or divided, etc., the MSE quoting a price
equipment, etc) where adequate justification exists for the Procuring Entity not to relax within the band L1+15% may be awarded for full/ complete supply of total tendered
such criteria27. The decision of the Procuring Entity in this regard shall be final. Please value to MSE, considering the spirit of the Policy for enhancing Govt. Procurement
also refer to para 5.1.3-7-c) and 7.4.1-1-b). (Rule 173 (i) of GFR 2017). from MSEs.
c) Timely Payments: Chapter V of the MSMED Act, 2006, also has provisions for iii) When an L1 bidder is not a Micro and Small Enterprise (MSE), MSE bidders eligible
ensuring timely payments to the MSE suppliers. The period agreed upon for payment for purchase preference under the policy are those whose prices fall within the
must not exceed forty-five days from the deemed acceptance of the materials supplied preference margin of L1+15%. If the procuring entity negotiates with the L1 bidder,
by the MSMEs; in case of any discrepancies in the supplies, then the Procuring Entity the preference margin (L1+15%) should be calculated based on the original L1
shall raise an objection to the MSME supplier within 15 days from the date of receipt price, not the lower negotiated price. Such eligible MSEs should be invited to match
of materials if such objection is not raised, then it will be taken as deemed acceptance. the negotiated L1 price as per the policy.
For delays in payment, the buyer shall be liable to pay compound interest to the 6. Developing MSE Vendors: The Central Ministries or Departments or Public Sector
supplier on the delayed amount at three times the bank rate notified by the Reserve Undertakings shall take necessary steps to develop appropriate vendors by organising
Bank. For arbitration and conciliation regarding the recovery of such payments and Vendor Development Programmes (VDP) or Buyer-Seller Meets focused on developing
interests, the Micro and Small Enterprises Facilitation Council has been set up in Micro and Small Enterprises (MSEs) for procurement through GeM Portal. To enhance the
various states. participation of MSEs owned by SCs /STs/ Women in Government procurement, Central
5. Purchase Preference: Government Ministries/ Departments/ CPSEs should conduct Special Vendor
Development Programmes/ Buyer-Seller Meets for SC/STs and Women MSEs.
a) Under the amended Public Procurement Policy for MSEs, Order 2012, the Central
Government Ministries/ Departments/ Public Sector Undertakings shall procure a 7. Policy Implementation:
minimum of 25 per cent of their annual value of goods or services from MSEs. (In a) A Review Committee has been constituted under the Chairmanship of the Secretary,
accordance with General Financial Rules, 2017, Rule 153-(ii)). Ministry of MSME, to monitor and review the Public Procurement Policy for MSEs. M/o
b) The annual goal of procurement from MSEs also includes subcontracts to Micro and MSME will review and/or modify the composition of the Committee as and when
Small Enterprises by large enterprises and consortia of Micro and Small Enterprises required. This Committee will, inter alia, review the list of 358 items reserved for
formed by the National Small Industries Corporation. If a subcontract is given to MSEs, exclusive purchase from MSEs on a continuous basis, consider requests from Central
it will be considered as procurement from MSEs. Government Departments CPSEs for exemption from 25 (twenty-five) per cent target
c) In tender, if the L1 price is from someone other than an MSE, participating Micro and on a case-to-case basis and monitor achievements under the Policy.
Small Enterprises (MSE) quoting prices within a price band of L1+15 (fifteen) per cent b) To monitor the progress of procurement by Central Government Ministries/
shall be allowed to supply up to 25 (twenty-five) per cent of the total tendered value by Departments and CPSEs from MSEs, the Ministry of MSME launched the MSME
bringing down their price to L1 price. If there is more than one eligible MSE within such ‘Sambandh’28 Portal on 8th December 2017 for uploading procurement details by all
price band who agree to match the L1 price, the 25 (twenty-five) per cent quantity is to CPSEs on a monthly and an annual basis, which the Ministry regularly monitors.
be distributed proportionately to them
28https://sambandh.msme.gov.in/PPP_Index.aspx. Any payment grievances filed by the MSMEs against Procuring
Entity may be monitored and progress updated therein. Total value of month end payments due to the MSMEs
27 Notified vide OM No.F.20/2/2014-PPD(Pt.) issued by Department of Expenditure dated 29.09.2016. may updated.
18 19Chapter 1: Introduction –Principles and Policies
c) To redress the grievances of MSEs related to non-compliance with the policy, a
Grievance cell named “CHAMPION Portal” has been set up in the Ministry of MSME.
d) A National SC/ST hub (NSSH - https://scsthub.in/) scheme was launched in October
2016 to provide handholding support to SC/ST entrepreneurs, and it is being
coordinated / implemented by the NSIC under this Ministry.
e) Clarifications: The office of the Development Commissioner (Micro, Small & Medium
Enterprises) issued an FAQ on the Public Procurement Policy for MSE Order, 2012,
which is in Annexure 32.
1.11.3 Procurement Preference to Make in India (MII policy)
(Rule 153 (iii) of GFR, 2017)
1. Purpose: To encourage ‘Make in India’ and promote manufacturing and production of
goods and services in India with a view to enhancing income and employment, Department
of Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry,
Government of India, issued Public Procurement (Preference to Make in India), Order
201729. The order is issued pursuant to Rule 153 (iii) of GFR, 2017. The Order is applicable
to the procurement of Goods, Works, and Services30. For this Order:
a) ‘L1’ means the lowest tender or lowest bid, or the lowest quotation received in a tender,
tender process or other procurement solicitation as adjudged in the evaluation process
as per the tender or other procurement solicitation.
b) ‘Local Content’ means the amount of value added in India which shall, unless
otherwise prescribed by the Nodal Ministry, be the total value of the item procured
(excluding net domestic indirect taxes) minus the value of imported content in the item
(including all customs duties) as a proportion of the total value, in percent.
Explanatory notes for calculation of local content given above
i) Imported items sourced locally from resellers/ distributors shall be excluded from
calculation of local content.
ii) The license fees/ royalties paid/ technical charges paid out of India shall be
excluded from local content calculation
iii) Procurement/ Supply of repackaged/ refurbished/ rebranded imported products as
understood commonly shall be treated as reselling of imported products and shall
be excluded from calculation of local content. The definition of repackaged/
refurbished/ rebranded imported products is as follows:
1) ‘Refurbishing’ means repair or reconditioning of an imported product does not
amount to manufacture because no new goods come into existence.
2) ‘Repackaging’ means repacking of imported goods from bulk pack to smaller
packs would not ordinarily amount to manufacture of a new item.
3) ‘Rebranding’ means relabelling or renaming or change in symbol or logo/
makes or corporate image of a company/ organization/ firm for an imported
product would amount to rebranding.
29Latest revision to the Order notified vide OM No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by DPIIT, dated
19.07.2024.
30 Earlier ‘Domestically Manufactured Electronic Products (DMEP also called Preference for Domestically
Manufactured Electronic Goods (PMA)) stands subsumed in MII policy.
20Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
c) To redress the grievances of MSEs related to non-compliance with the policy, a iv) To ensure that imported items sourced locally from resellers/ distributors are
Grievance cell named “CHAMPION Portal” has been set up in the Ministry of MSME. excluded from calculation of local content, procuring entities to obtain from bidders,
d) A National SC/ST hub (NSSH - https://scsthub.in/) scheme was launched in October the cost of such locally-sourced imported items (inclusive of taxes) along with
2016 to provide handholding support to SC/ST entrepreneurs, and it is being break-up on license/ royalties paid/ technical expertise cost etc. sourced from
coordinated / implemented by the NSIC under this Ministry. outside India/ for items sold by bidder as reseller, OEM certificate for country of
e) Clarifications: The office of the Development Commissioner (Micro, Small & Medium origin to be submitted.
Enterprises) issued an FAQ on the Public Procurement Policy for MSE Order, 2012, v) For contracts involving supply of multiple items, weighted average of all items to
which is in Annexure 32. be taken while calculating the local content.
1.11.3 Procurement Preference to Make in India (MII policy) c) ‘Margin of purchase preference’ means the maximum extent to which the price quoted
by a “Class-I local supplier” may be above the L1 for the purpose of purchase
(Rule 153 (iii) of GFR, 2017)
preference. It has been fixed as 20 (twenty) per cent.
1. Purpose: To encourage ‘Make in India’ and promote manufacturing and production of d) ‘Nodal Ministry’ means the Ministry or Department identified pursuant to this order with
goods and services in India with a view to enhancing income and employment, Department
respect to a particular item of goods or services or works.
of Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry,
e) ‘Procuring entity’ means a Ministry or department or attached or subordinate office of,
Government of India, issued Public Procurement (Preference to Make in India), Order
or autonomous body controlled by, the Government of India and includes Government
201729. The order is issued pursuant to Rule 153 (iii) of GFR, 2017. The Order is applicable
companies as defined in the Companies Act.
to the procurement of Goods, Works, and Services30. For this Order:
f) ‘Works’ means all works as per Rule 130 of GFR- 2017 and will also include ‘turnkey
a) ‘L1’ means the lowest tender or lowest bid, or the lowest quotation received in a tender, works.
tender process or other procurement solicitation as adjudged in the evaluation process 1A. Special treatment for items covered under PLI Scheme
as per the tender or other procurement solicitation. The manufacturers manufacturing an item under PLI scheme shall be treated as deemed
b) ‘Local Content’ means the amount of value added in India which shall, unless Class II local supplier for that item unless they have minimum local content equal to or higher
otherwise prescribed by the Nodal Ministry, be the total value of the item procured than that notified for Class-I local supplier for that item, provided the manufacturer has
(excluding net domestic indirect taxes) minus the value of imported content in the item received incentive from the concerned PLI Ministry for the item. The above shall be applicable
(including all customs duties) as a proportion of the total value, in percent. for the specific time period only, as notified by concerned PLI Ministry.
Explanatory notes for calculation of local content given above 2. Eligibility of ‘Class-I local supplier’/ ‘Class-II local supplier’/ ‘Non-local suppliers’ for
i) Imported items sourced locally from resellers/ distributors shall be excluded from different types of procurement
calculation of local content. a) In procurement of all goods, services, or works in respect to which the Nodal Ministry/
ii) The license fees/ royalties paid/ technical charges paid out of India shall be Department has communicated that there is sufficient local capacity and local
excluded from local content calculation competition, only a ‘Class-I local supplier’ shall be eligible to bid, irrespective of
iii) Procurement/ Supply of repackaged/ refurbished/ rebranded imported products as purchase value.
understood commonly shall be treated as reselling of imported products and shall b) Only ‘Class-I local supplier’ and ‘Class-II local supplier’ shall be eligible to bid in
be excluded from calculation of local content. The definition of repackaged/ procurements undertaken by procuring entities, except when a Global tender enquiry
refurbished/ rebranded imported products is as follows: has been issued. In global tender enquiries, ‘Non-local suppliers’ shall also be eligible
1) ‘Refurbishing’ means repair or reconditioning of an imported product does not to bid along with ‘Class-I local suppliers’ and ‘Class-II local suppliers.’ In procurement
amount to manufacture because no new goods come into existence. of all goods, services or works not covered by sub-para 2-a) above, and with estimated
value of purchases less than Rs. 200 Crore, in accordance with Rule 161(iv) of GFR,
2) ‘Repackaging’ means repacking of imported goods from bulk pack to smaller
2017, Global tender enquiry shall not be issued except with the approval of competent
packs would not ordinarily amount to manufacture of a new item.
authority as designated by Department of Expenditure.
3) ‘Rebranding’ means relabelling or renaming or change in symbol or logo/
c) For the purpose of this Order, works include Engineering, Procurement and
makes or corporate image of a company/ organization/ firm for an imported
Construction (EPC) contracts, and services include System Integrator (SI) contracts.
product would amount to rebranding.
2A. Mandatory sourcing of items, with sufficient local capacity and competition, from
Class-I local suppliers in SI/ EPC/ Turnkey Contracts/ Service Tenders
a) The items, notified as having sufficient local capacity and competition, shall mandatory
be sourced from Class-I local suppliers in SI/ EPC/ Turnkey Contracts/ Services
29Latest revision to the Order notified vide OM No. P-45021/2/2017-PP (BE-II)-Part(4)Vol.II issued by DPIIT, dated
19.07.2024. tenders. This provision will be applicable only for those items which have been notified
30 Earlier ‘Domestically Manufactured Electronic Products (DMEP also called Preference for Domestically by the Nodal Ministry as Class-I i.e. having sufficient local capacity and competition,
Manufactured Electronic Goods (PMA)) stands subsumed in MII policy.
with specific HSN codes.
20 21Chapter 1: Introduction –Principles and Policies
b) Notwithstanding above, if in any project, it is considered that it is not practically feasible
to source such items from Class I local suppliers, it may take relaxation from such
stipulation with the approval of Secretary of the administrative Ministry/ Department
concerned or with the approval of the Competent Authority specified by the
Administrative Ministry/ Department, on case-specific basis.
3. Purchase Preference:
a) Subject to the provisions of the Order and to any specific instructions issued by the
Nodal Ministry or in pursuance of the Order, purchase preference shall be given to
‘Class-I local supplier’ in procurements undertaken by procuring entities in the manner
specified hereunder.
b) In the procurements of goods or works, which are covered by para 2-b) above and
which are divisible in nature, the ‘Class-I local supplier’ shall get purchase preference
over ‘Class-II local supplier’ as well as ‘Non-local supplier,’ as per following procedure:
Note:
1. If the procuring entity negotiates with the L1 bidder, who is not a Class-
I Local Supplier, the margin of purchase preference (L1+20%) should be
calculated based on the original L1 price, not the lower negotiated price,
and such eligible Class-I Local Suppliers shall be called to match the new
negotiated L1 price as per procedure mentioned above for placement of
50% quantity.
2. Since as per sub-para iii) below, MII order is applicable ‘where the bid is
evaluated on price alone’ – MII purchase preference would not be
applicable where evaluation is based inter-alia on non-price criteria, e.g.,
QCBS or FBS in Services and Works.
i) Among all qualified bids, the lowest bid will be termed L1. If L1 is a ‘Class-I local
supplier’, the contract for full quantity will be awarded to L1.
ii) If the L1 bid is not a ‘Class-I local supplier’, 50 (fifty) per cent of the order quantity
shall be awarded to L1. Thereafter, the lowest bidder among the ‘Class-I local
supplier’ will be invited to match the L1 price for the remaining 50 (fifty) per cent
quantity subject to the Class-I local supplier’s quoted price falling within the margin
of purchase preference (L1+20%) and contract for that quantity shall be awarded
to such ‘Class-I local supplier’ subject to matching the L1 price. In case the lowest
eligible ‘Class-I local supplier’ fails to match the L1 price or accepts less than the
offered quantity, the next higher ‘Class-I local supplier’ within the margin of
purchase preference (L1+20%) shall be invited to match the L1 price for the
remaining quantity and so on, and the contract shall be awarded accordingly. In
case some quantity out of the 50% (for the eligible Class-I Local Suppliers) is still
left uncovered, then such balance quantity may also be ordered on the L1 bidder.
iii) In the procurements of goods or works, which are covered by para 2-b) above and
which are not divisible in nature, and in the procurement of services where the bid
is evaluated on price alone, the ‘Class-I local supplier’ shall get purchase
preference over ‘Class-II local supplier’ as well as ‘Non-local supplier’, as per
following procedure:
1) Among all qualified bids, the lowest bid will be termed L1. If L1 is a ‘Class-I
local supplier’, the contract will be awarded to L1.
2) If L1 is not a ‘Class-I local supplier’, the lowest bidder among the ‘Class-I local
suppliers’ will be invited to match the L1 price subject to the Class-I local
22Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
b) Notwithstanding above, if in any project, it is considered that it is not practically feasible supplier’s quoted price falling within the margin of purchase
to source such items from Class I local suppliers, it may take relaxation from such preference(L1+20%), and the contract shall be awarded to such ‘Class-I local
stipulation with the approval of Secretary of the administrative Ministry/ Department supplier’ subject to matching the L1 price.
concerned or with the approval of the Competent Authority specified by the 3) In case the lowest eligible ‘Class-I local supplier’ fails to match the L1 price, the
Administrative Ministry/ Department, on case-specific basis. ‘Class-I local supplier’ with the next higher bid within the margin of purchase
3. Purchase Preference: preference (L1+20%) shall be invited to match the L1 price, and so on, and the
a) Subject to the provisions of the Order and to any specific instructions issued by the contract shall be awarded accordingly. In case none of the ‘Class-I local
Nodal Ministry or in pursuance of the Order, purchase preference shall be given to suppliers’ within the margin of purchase preference matches the L1 price, the
‘Class-I local supplier’ in procurements undertaken by procuring entities in the manner contract may be awarded to the L1 bidder.
specified hereunder. 4) “Class-II local supplier” will not get a preference for any procurement
b) In the procurements of goods or works, which are covered by para 2-b) above and undertaken by procuring entities.
which are divisible in nature, the ‘Class-I local supplier’ shall get purchase preference c) Applicability in tenders where the contract is to be awarded to multiple bidders:
over ‘Class-II local supplier’ as well as ‘Non-local supplier,’ as per following procedure: In tenders where the contract is awarded to multiple bidders subject to matching of L1
Note: rates or otherwise, the ‘Class-I local supplier’ shall get purchase preference over
1. If the procuring entity negotiates with the L1 bidder, who is not a Class- ‘Class-II local supplier’ as well as ‘Non-local supplier’, as per following procedure:
I Local Supplier, the margin of purchase preference (L1+20%) should be i) In case there is sufficient local capacity and competition for the item to be procured,
calculated based on the original L1 price, not the lower negotiated price, as notified by the nodal Ministry, only Class I local suppliers shall be eligible to bid.
and such eligible Class-I Local Suppliers shall be called to match the new As such, the multiple suppliers who would be awarded the contract should be all
negotiated L1 price as per procedure mentioned above for placement of and only ‘Class I Local suppliers.’
50% quantity. ii) In other cases, ‘Class II local suppliers’ and ‘Non-local suppliers’ may also
2. Since as per sub-para iii) below, MII order is applicable ‘where the bid is participate in the tender process along with ‘Class I Local suppliers’ as per
evaluated on price alone’ – MII purchase preference would not be provisions of the Order.
applicable where evaluation is based inter-alia on non-price criteria, e.g., iii) If ‘Class I Local suppliers’ qualify for the award of contract for at least 50 (fifty) per
QCBS or FBS in Services and Works. cent of the tendered quantity in any tender, the contract may be awarded to all the
qualified bidders as per award criteria stipulated in the tender documents.
i) Among all qualified bids, the lowest bid will be termed L1. If L1 is a ‘Class-I local
iv) However, in case ‘Class I Local suppliers’ do not qualify for the award of contract
supplier’, the contract for full quantity will be awarded to L1.
for at least 50 (fifty) per cent of the tendered quantity, purchase preference should
ii) If the L1 bid is not a ‘Class-I local supplier’, 50 (fifty) per cent of the order quantity
be given to the ‘Class I local supplier’ over ‘Class II local suppliers’/ ‘Non-local
shall be awarded to L1. Thereafter, the lowest bidder among the ‘Class-I local
suppliers’ provided that their quoted rate falls within 20 (twenty) per cent margin of
supplier’ will be invited to match the L1 price for the remaining 50 (fifty) per cent
purchase preference of the highest quoted bidder considered for award of contract
quantity subject to the Class-I local supplier’s quoted price falling within the margin
so as to ensure that the ‘Class I Local suppliers’ taken in totality are considered for
of purchase preference (L1+20%) and contract for that quantity shall be awarded
award of contract for at least 50 (fifty) per cent of the tendered quantity.
to such ‘Class-I local supplier’ subject to matching the L1 price. In case the lowest
v) Only those ‘Class-I local suppliers’ would be eligible for purchase preference
eligible ‘Class-I local supplier’ fails to match the L1 price or accepts less than the
whose quoted rates fall within 20 (twenty) per cent margin of purchase preference,
offered quantity, the next higher ‘Class-I local supplier’ within the margin of
subject to its meeting the prescribed criteria for award of contract as also the
purchase preference (L1+20%) shall be invited to match the L1 price for the
constraint of maximum quantity that can be sourced from any single supplier. First,
remaining quantity and so on, and the contract shall be awarded accordingly. In
purchase preference must be given to the lowest quoting eligible ‘Class-I local
case some quantity out of the 50% (for the eligible Class-I Local Suppliers) is still
supplier.’ If the lowest quoting ‘Class-I local supplier’ does not qualify for purchase
left uncovered, then such balance quantity may also be ordered on the L1 bidder.
preference because of aforesaid constraints or does not accept the offered
iii) In the procurements of goods or works, which are covered by para 2-b) above and
quantity, an opportunity may be given to the next higher eligible ‘Class-I local
which are not divisible in nature, and in the procurement of services where the bid
supplier,’ and so on. In case the quantity thus allocated to eligible ‘Class-I local
is evaluated on price alone, the ‘Class-I local supplier’ shall get purchase
suppliers’ is short of 50% of the tendered quantity, then this shortfall quantity may
preference over ‘Class-II local supplier’ as well as ‘Non-local supplier’, as per
be distributed among all other qualified bidders as per award criteria stipulated in
following procedure:
the tender documents.
1) Among all qualified bids, the lowest bid will be termed L1. If L1 is a ‘Class-I
vi) To avoid any ambiguity during the bid evaluation process, the procuring entities
local supplier’, the contract will be awarded to L1.
may stipulate their own tender-specific criteria for the award of contracts amongst
2) If L1 is not a ‘Class-I local supplier’, the lowest bidder among the ‘Class-I local
suppliers’ will be invited to match the L1 price subject to the Class-I local
22 23Chapter 1: Introduction –Principles and Policies
different bidders, including the procedure for purchase preference to ‘Class-I local
supplier’ within the broad policy guidelines stipulated in the sub-paras above.
4. Exemption of small purchases: Notwithstanding anything contained in para 2 above,
procurements where the estimated value to be procured is less than Rs. 5 lakhs shall be
exempt from the Order. However, it shall be ensured by procuring entities that procurement
is not split for the purpose of avoiding the provisions of this Order.
a) Exemption in sourcing of spares and consumables of closed systems:
Procurement of spare parts, consumables for closed systems and Maintenance/
Service contracts with Original Equipment Manufacturer/ Original Equipment Supplier/
Original Part Manufacturer shall be exempted from this Order.
5. Minimum local content: The ‘local content’ requirement to categorize a supplier as a
‘Class-I local supplier’ is a minimum of 50 (fifty) per cent. For ‘Class-II local suppliers,’ the
‘local content’ requirement is a minimum of 20 (twenty) per cent. Nodal Ministry/
Department may prescribe only a higher percentage of the minimum local content
requirement to categorize a supplier as a ‘Class-I local supplier’/ ‘Class-II local supplier.’
For the items for which the Nodal Ministry/ Department has not prescribed higher minimum
local content notification under the Order, it shall be 50 (fifty) per cent and 20 (twenty) per
cent for ‘Class-I local supplier’/ ‘Class-II local supplier’ respectively. It may be noted that
local content is not related to the nationality of the firm – a foreign-owned firm may also
become a Class-I or Class-II local supplier by adding local value addition.
6. Requirement for declaration in advance: The minimum local content, the margin of
purchase preference and the procedure for preference to Make in India shall be declared
in the notice inviting tenders or other forms of procurement solicitation and shall not be
varied during a particular procurement transaction.
7. Government E-marketplace: In respect of procurement through the Government E-
marketplace (GeM), shall, as far as possible, specifically mark the items that meet the
minimum local content while registering the item for display and shall, wherever feasible,
make provision for automated comparison with purchase preference and without purchase
preference and for obtaining consent of the local supplier in those cases where purchase
preference is to be exercised.
8. Verification of local content:
a) The ‘Class-I local supplier’/ ‘Class-II local supplier’ at the time of tender, bidding or
solicitation shall be required to indicate the percentage of local content and provide
self-certification that the item offered meets the local content requirement for ‘Class-I
local supplier’/ ‘Class-II local supplier,’ as the case may be. They shall also give details
of the location(s) at which the local value addition is made.
b) In cases of procurement for a value more than Rs. 10 crores, the ‘Class-I local
supplier’/ ‘Class-II local supplier’ shall be required to provide a certificate from the
statutory auditor or cost auditor of the company (in the case of companies) or from a
practising cost accountant or practising chartered accountant (in respect of suppliers
other than companies) giving the percentage of local content.
c) The bidder shall give self-certification for local content in the quoted item (goods/
works/ services) at the time of tendering. However, at the time of execution of the
project, for all contracts above INR 10 Crore, the contractor/ supplier shall be required
to give local content certification duly certified by cost/ chartered accountant in practice.
For cases where it is not possible to provide certification by Cost/ Chartered
Accountant at the time of execution of project, the supplier shall be permitted to provide
24Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
different bidders, including the procedure for purchase preference to ‘Class-I local the certificate for local content from Cost/ Chartered Accountant after completion of
supplier’ within the broad policy guidelines stipulated in the sub-paras above. the contract, within the limit acceptable to the procuring entity. In case the contractor/
4. Exemption of small purchases: Notwithstanding anything contained in para 2 above, supplier does not meet the stipulated local content requirement and the category of
procurements where the estimated value to be procured is less than Rs. 5 lakhs shall be the supplier changes from Class-I to Class-II/ Non-local or from Class-II to Non-local,
exempt from the Order. However, it shall be ensured by procuring entities that procurement a penalty upto 10% of the contract value may be imposed. However, contract once
is not split for the purpose of avoiding the provisions of this Order. awarded shall not be terminated on this account.
d) Decisions on complaints relating to the implementation of this Order shall be made by
a) Exemption in sourcing of spares and consumables of closed systems:
the competent authority that is empowered to investigate procurement-related
Procurement of spare parts, consumables for closed systems and Maintenance/
complaints relating to the procuring entity.
Service contracts with Original Equipment Manufacturer/ Original Equipment Supplier/
e) Nodal Ministries may constitute committees with internal and external experts for
Original Part Manufacturer shall be exempted from this Order.
independent verification of self-declarations and auditor’s/ accountant’s certificates on
5. Minimum local content: The ‘local content’ requirement to categorize a supplier as a
a random basis and in the case of complaints.
‘Class-I local supplier’ is a minimum of 50 (fifty) per cent. For ‘Class-II local suppliers,’ the
f) Nodal Ministries and procuring entities may prescribe fees for such complaints.
‘local content’ requirement is a minimum of 20 (twenty) per cent. Nodal Ministry/
g) False declarations will be in breach of the Code of Integrity under Rule 175(1)(i)(h) of
Department may prescribe only a higher percentage of the minimum local content
the General Financial Rules, for which a bidder or its successors can be debarred for
requirement to categorize a supplier as a ‘Class-I local supplier’/ ‘Class-II local supplier.’
up to two years as per Rule 151 (iii) of the General Financial Rules along with such
For the items for which the Nodal Ministry/ Department has not prescribed higher minimum
other actions as may be permissible under law. The Department of Expenditure shall
local content notification under the Order, it shall be 50 (fifty) per cent and 20 (twenty) per
issue suitable instructions (please refer to para 3.7 of this manual) for the effective and
cent for ‘Class-I local supplier’/ ‘Class-II local supplier’ respectively. It may be noted that
smooth operation of this process so that:
local content is not related to the nationality of the firm – a foreign-owned firm may also
i) The fact and duration of debarment for violation of the Order by any procuring entity
become a Class-I or Class-II local supplier by adding local value addition.
are promptly brought to the notice of the Member-Convenor of the Standing
6. Requirement for declaration in advance: The minimum local content, the margin of
Committee and the Department of Expenditure through the concerned Ministry
purchase preference and the procedure for preference to Make in India shall be declared
/Department or in some other manner;
in the notice inviting tenders or other forms of procurement solicitation and shall not be
ii) On a periodical basis, such cases are consolidated, and a centralized list or
varied during a particular procurement transaction.
decentralized list of such suppliers with the period of debarment is maintained and
7. Government E-marketplace: In respect of procurement through the Government E-
displayed on the website(s);
marketplace (GeM), shall, as far as possible, specifically mark the items that meet the
iii) With respect to procuring entities other than the one that has carried out the
minimum local content while registering the item for display and shall, wherever feasible,
debarment, the debarment takes effect prospectively from the date of uploading on
make provision for automated comparison with purchase preference and without purchase
the website(s) in such a manner that ongoing procurements are not disrupted.
preference and for obtaining consent of the local supplier in those cases where purchase
iv) A supplier who has been debarred by any procuring entity for violation of the Order
preference is to be exercised.
shall not be eligible for preference under the Order for procurement by any other
8. Verification of local content:
procuring entity for the duration of the debarment. The debarment for such other
a) The ‘Class-I local supplier’/ ‘Class-II local supplier’ at the time of tender, bidding or procuring entities shall take effect prospectively from the date on which it comes to
solicitation shall be required to indicate the percentage of local content and provide the notice of other procuring entities in the manner prescribed above.
self-certification that the item offered meets the local content requirement for ‘Class-I
9. Specifications in Tenders and other procurement solicitations:
local supplier’/ ‘Class-II local supplier,’ as the case may be. They shall also give details
a) Every procuring entity shall ensure that the eligibility/ qualification conditions with
of the location(s) at which the local value addition is made.
respect to previous experience fixed in any tender or solicitation do not require proof
b) In cases of procurement for a value more than Rs. 10 crores, the ‘Class-I local
of supply in other countries or proof of exports.
supplier’/ ‘Class-II local supplier’ shall be required to provide a certificate from the
b) Procuring entities shall endeavour to see that eligibility/ qualification conditions,
statutory auditor or cost auditor of the company (in the case of companies) or from a
including on matters like turnover, production capability, and financial strength, do not
practising cost accountant or practising chartered accountant (in respect of suppliers
result in unreasonable exclusion of ‘Class-I local supplier’/ ‘Class-II local supplier’ who
other than companies) giving the percentage of local content.
would otherwise be eligible beyond what is essential for ensuring quality or
c) The bidder shall give self-certification for local content in the quoted item (goods/
creditworthiness of the supplier.
works/ services) at the time of tendering. However, at the time of execution of the
c) Procuring entities shall review all existing eligibility norms and conditions with
project, for all contracts above INR 10 Crore, the contractor/ supplier shall be required
reference to sub-paragraphs (a) and (b) above.
to give local content certification duly certified by cost/ chartered accountant in practice.
d) Specifying foreign certifications/ unreasonable technical specifications/ brands/
For cases where it is not possible to provide certification by Cost/ Chartered
models in the tender document is a restrictive and discriminatory practice against local
Accountant at the time of execution of project, the supplier shall be permitted to provide
24 25Chapter 1: Introduction –Principles and Policies
suppliers. If foreign certification is required to be stipulated because of the non-
availability of Indian Standards and/or for any other reason, the same shall be done
only after written approval of the Secretary of the Department concerned or any other
Authority having been designated such power by the Secretary of the Department
concerned.
10. Reciprocity Clause:
a) When a Nodal Ministry/Department identifies that Indian suppliers of an item are not
allowed to participate and/ or compete in procurement by any foreign government due
to restrictive tender conditions which have direct or indirect effect of barring Indian
companies such as registration in the procuring country, execution of projects of
specific value in the procuring country etc., it shall provide such details to all its
procuring entities including CMDs/CEOs of PSEs, State Governments and other
procurement agencies under their administrative control and GeM for appropriate
reciprocal action.
b) Entities of countries that the nodal Ministry/Department identifies as not allowing Indian
companies to participate in their Government procurement for any item related to that
nodal Ministry shall not be allowed to participate in Government procurement in India
for all items related to that nodal Ministry/ Department, except for the list of items
published by the Ministry/ Department permitting their participation.
c) The stipulation in (b) above shall be part of all tenders invited by the Central
Government procuring entities stated in (a) above. All purchases on GeM shall also
necessarily have the above provisions for items identified by the nodal Ministry/
Department.
d) State Governments should be encouraged to incorporate similar provisions in their
respective tenders.
e) The term 'entity' of a country shall have the same meaning as under the FDI (Foreign
Direct Investment) Policy of DPIIT as amended from time to time.
11. Action for non-compliance of the Provisions of the Order: In case restrictive or
discriminatory conditions against domestic suppliers are included in tender documents, an
inquiry shall be conducted by the Administrative Department undertaking the procurement
(including procurement by any entity under its administrative control) to fix responsibility
for the same. Thereafter, appropriate action, administrative or otherwise, shall be taken
against erring officials of procuring entities under relevant provisions. Intimation on all such
actions shall be sent to the Standing Committee.
12. Assessment of supply base by Nodal Ministries:
a) “All administrative Ministries/Departments whose procurement exceeds Rs. 1000
Crore per annum shall notify/ update their procurement projections every year,
including those of the PSEs, for the next five years on their respective website.”
b) The Nodal Ministry shall keep in view the domestic manufacturing / supply base and
assess the available capacity and the extent of local competition while identifying items
and prescribing the higher minimum local content or the manner of its calculation, with
a view to avoiding cost increase from the operation of this Order.
c) Increase in minimum local content: The Nodal Ministry may annually review the
local content requirements with a view to increasing them, subject to the availability of
sufficient local competition with adequate quality.
13. Manufacture under license/ technology collaboration agreements with phased
indigenization:
26Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
suppliers. If foreign certification is required to be stipulated because of the non- a) While notifying the minimum local content, Nodal Ministries may make special
availability of Indian Standards and/or for any other reason, the same shall be done provisions for exempting suppliers from meeting the stipulated local content if the
only after written approval of the Secretary of the Department concerned or any other product is being manufactured in India under a license from a foreign manufacturer
Authority having been designated such power by the Secretary of the Department who holds intellectual property rights and where there is a technology collaboration
concerned. agreement / transfer of technology agreement for indigenous manufacture of a product
10. Reciprocity Clause: developed abroad with clear phasing of increase in local content.
b) In the procurement of all goods, services or works in respect of which there is a
a) When a Nodal Ministry/Department identifies that Indian suppliers of an item are not
substantial quantity of public procurement and for which the nodal ministry has not
allowed to participate and/ or compete in procurement by any foreign government due
notified that there is sufficient local capacity and local competition, the concerned nodal
to restrictive tender conditions which have direct or indirect effect of barring Indian
ministry shall notify an upper threshold value of procurement beyond which foreign
companies such as registration in the procuring country, execution of projects of
companies shall enter into a joint venture with an Indian company to participate in the
specific value in the procuring country etc., it shall provide such details to all its
tender. Procuring entities, while procuring such items beyond the notified threshold
procuring entities including CMDs/CEOs of PSEs, State Governments and other
value, shall prescribe in their respective tenders that foreign companies may enter into
procurement agencies under their administrative control and GeM for appropriate
a joint venture with an Indian company to participate in the tender. The procuring
reciprocal action.
ministries/departments shall also make special provisions to exempt such joint
b) Entities of countries that the nodal Ministry/Department identifies as not allowing Indian
ventures from meeting the stipulated minimum local content requirement, which shall
companies to participate in their Government procurement for any item related to that
be increased in a phased manner.
nodal Ministry shall not be allowed to participate in Government procurement in India
for all items related to that nodal Ministry/ Department, except for the list of items 14. Powers to grant exemption and to reduce minimum local content:
published by the Ministry/ Department permitting their participation. a) The Administrative Department undertaking the procurement (including procurement
c) The stipulation in (b) above shall be part of all tenders invited by the Central by any entity under its administrative control), with the approval of their Minister-in-
Government procuring entities stated in (a) above. All purchases on GeM shall also charge, may, by written order, for reasons to be recorded in writing,
necessarily have the above provisions for items identified by the nodal Ministry/ i) reduce the minimum local content below the prescribed level or
Department. ii) reduce the margin of purchase preference below 20 (twenty) per cent or
d) State Governments should be encouraged to incorporate similar provisions in their iii) exempt any item or supplying entities from the operation of this Order or any part
respective tenders. of the Order.
e) The term 'entity' of a country shall have the same meaning as under the FDI (Foreign
b) The Administrative Department, while seeking exemption under this para, shall certify
Direct Investment) Policy of DPIIT as amended from time to time.
that such an item(s) has not been notified by Nodal Ministry/ Department concerned
11. Action for non-compliance of the Provisions of the Order: In case restrictive or under para 3 above.
discriminatory conditions against domestic suppliers are included in tender documents, an c) A copy of every such order shall be provided to the Standing Committee and
inquiry shall be conducted by the Administrative Department undertaking the procurement concerned Nodal Ministry / Department. The Nodal Ministry / Department concerned
(including procurement by any entity under its administrative control) to fix responsibility will continue to have the power to vary its notification on Minimum Local Content.
for the same. Thereafter, appropriate action, administrative or otherwise, shall be taken
15. Directions to Government Companies: With respect to government companies and
against erring officials of procuring entities under relevant provisions. Intimation on all such
other procuring entities not governed by the General Financial Rules, the administrative
actions shall be sent to the Standing Committee.
Ministry or Department shall issue policy directions requiring compliance with this Order.
12. Assessment of supply base by Nodal Ministries:
16. Standing Committee:
a) “All administrative Ministries/Departments whose procurement exceeds Rs. 1000
a) A standing committee is hereby constituted with the following membership:
Crore per annum shall notify/ update their procurement projections every year,
i) Secretary, Department for Promotion of Industry, and Internal Trade-Chairman
including those of the PSEs, for the next five years on their respective website.”
ii) Secretary, Commerce-Member
b) The Nodal Ministry shall keep in view the domestic manufacturing / supply base and
iii) Secretary, Ministry of Electronics, and Information Technology-Member Joint
assess the available capacity and the extent of local competition while identifying items
iv) Secretary (Public Procurement), Department of Expenditure-Member Joint
and prescribing the higher minimum local content or the manner of its calculation, with
v) Secretary (DPIIT)-Member-Convenor
a view to avoiding cost increase from the operation of this Order.
b) The Secretary of the Department concerned with a particular item shall be a member
c) Increase in minimum local content: The Nodal Ministry may annually review the
in respect of issues relating to such item. The Chairman of the Committee may co-opt
local content requirements with a view to increasing them, subject to the availability of
technical experts as relevant to any issue or class of issues under its consideration.
sufficient local competition with adequate quality.
17. Functions of the Standing Committee: The Standing Committee shall meet as often as
13. Manufacture under license/ technology collaboration agreements with phased
necessary, but not less than once every six months. The Committee
indigenization:
26 27Chapter 1: Introduction –Principles and Policies
a) shall oversee the implementation of this order and the issues arising from it and make
recommendations to Nodal Ministries and procuring entities.
b) Shall annually assess and periodically monitor compliance with this Order.
c) Shall identify Nodal Ministries and the allocation of items among them for the issue of
notifications on minimum local content.
d) May require the furnishing of details or returns regarding compliance with this Order
and related matters.
e) May during the annual review or otherwise, it may assess issues, if any, where it is felt
that the manner of implementation of the order results in any restrictive practices,
cartelization, or increase in public expenditure and suggest remedial measures.
f) May examine cases covered by sub-para 13 above relating to manufacture under
license/ technology transfer agreements with a view to satisfying itself that adequate
mechanisms exist for enforcement of such agreements and for attaining the underlying
objective of progressive indigenization.
g) May consider any other issue relating to this Order that may arise.
18. Removal of difficulties: Ministries /Departments and the Boards of Directors of
Government companies may issue such clarifications and instructions as may be
necessary for the removal of any difficulties arising in the implementation of the Order.
19. Ministries having existing policies: Where any Ministry or Department has its own policy
for preference to local content approved by the Cabinet after 1st January 2015, such
policies will prevail over the provisions of the Order. All other existing orders on preference
to local content shall be reviewed by the Nodal Ministries and revised as needed.
20. Please refer to the FAQs related to the PPP-MII order issued by DPIIT, placed in Annexure
28.
1.11.4 Restrictions/ Prior Registration on Entities from a Class of Countries
(Rule 144 (xi), GFR 2017)
1. Requirement of registration: Rule 144 of GFR, 2017, has been amended to include a
new sub-para (xi) as follows:
“Notwithstanding anything contained in these Rules, Department of
Expenditure may, by order in writing, impose restrictions, including prior
registration and/ or screening, on procurement from bidders from, or
bidders having commercial arrangements with an entity from, a country or
countries, or a class of countries, on grounds of defence of India, or matters
directly or indirectly related thereto including national security; no
procurement shall be made in violation of such restrictions.”
2. Detailed provisions in this regard have been notified by the Department of Expenditure's
OM No. F.7/10/2021-PPD (1) dated 23.02.2023 are as follows.
a) Any bidder from a country that shares a land border with India will be eligible to bid in
any procurement, whether of goods, services (including consultancy services and non-
consultancy services) or works (including turnkey projects) only if the bidder is
registered with the Competent Authority. The information on Competent Authority is
given in sub-para 10 below.
b) Any bidder (including an Indian bidder) who has a Specified Transfer of Technology
(ToT) arrangement with an entity from a country that shares a land border with India
will be eligible to bid in any procurement, whether of goods, services (including
consultancy services and non-consultancy services) or works (including turnkey
28Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
a) shall oversee the implementation of this order and the issues arising from it and make projects) only if the bidder is registered with the Competent Authority, specified in sub-
recommendations to Nodal Ministries and procuring entities. para 10 below. Please also refer to sub-para 5 below.
b) Shall annually assess and periodically monitor compliance with this Order. c) The requirement of registration for cases covered by para (a) above has been
c) Shall identify Nodal Ministries and the allocation of items among them for the issue of applicable since 23.07.2020. The requirement of registration for bidders covered by
notifications on minimum local content. para (b) above will be applicable for all procurements where tenders are issued/
d) May require the furnishing of details or returns regarding compliance with this Order published after 01.04.2023.
and related matters. d) In tenders issued after 23.07.2020 or 01.04.2023, as the case may be, the
e) May during the annual review or otherwise, it may assess issues, if any, where it is felt requirements for registration of bidders and other relevant provisions of this Order shall
that the manner of implementation of the order results in any restrictive practices, be incorporated in the tender conditions.
cartelization, or increase in public expenditure and suggest remedial measures. 3. Applicability: Apart from Ministries/Departments, attached and subordinate bodies,
f) May examine cases covered by sub-para 13 above relating to manufacture under notwithstanding anything contained in Rule 1 of the GFRs 2017, the Order shall also be
license/ technology transfer agreements with a view to satisfying itself that adequate applicable:
mechanisms exist for enforcement of such agreements and for attaining the underlying
a) to all Autonomous Bodies;
objective of progressive indigenization.
b) to public sector banks and public sector financial institutions;
g) May consider any other issue relating to this Order that may arise.
c) to all Central Public Sector Enterprises;
18. Removal of difficulties: Ministries /Departments and the Boards of Directors of d) to all procurement in Public Private Partnership projects receiving financial support
Government companies may issue such clarifications and instructions as may be from the Government or public sector enterprises/ undertakings;
necessary for the removal of any difficulties arising in the implementation of the Order. e) Union Territories, National Capital Territory of Delhi, and all agencies/ undertakings
19. Ministries having existing policies: Where any Ministry or Department has its own policy thereof.
for preference to local content approved by the Cabinet after 1st January 2015, such f) The Order is not applicable:
policies will prevail over the provisions of the Order. All other existing orders on preference i) In projects that receive international funding with the approval of the Department
to local content shall be reviewed by the Nodal Ministries and revised as needed. of Economic Affairs (DEA), Ministry of Finance, the procurement guidelines
20. Please refer to the FAQs related to the PPP-MII order issued by DPIIT, placed in Annexure applicable to the project shall normally be followed, notwithstanding anything
28. contained in this order and without reference to the Competent Authority.
Exceptions to this shall be decided in consultation with DEA.
1.11.4 Restrictions/ Prior Registration on Entities from a Class of Countries
ii) On procurements made by Indian missions and by offices of government agencies/
(Rule 144 (xi), GFR 2017)
undertakings located outside India.
1. Requirement of registration: Rule 144 of GFR, 2017, has been amended to include a iii) On bidders (or entities) from those countries (even if sharing a land border with
new sub-para (xi) as follows: India) to which the Government of India has extended lines of credit or in which the
“Notwithstanding anything contained in these Rules, Department of Government of India is engaged in development projects. Updated lists of countries
Expenditure may, by order in writing, impose restrictions, including prior to which lines of credit have been extended or in which development projects are
registration and/ or screening, on procurement from bidders from, or undertaken are given on the Ministry of External Affairs’ website31.
bidders having commercial arrangements with an entity from, a country or iv) On procurement of spare parts and other essential service support like Annual
countries, or a class of countries, on grounds of defence of India, or matters Maintenance Contract (AMC)/ Comprehensive Maintenance Contract (CMC),
directly or indirectly related thereto including national security; no including consumables for closed systems, from Original Equipment Manufacturers
procurement shall be made in violation of such restrictions.” (OEMs) or their authorized agents, shall be exempted from the requirement of
registration as mandated under Rule 144(xi) of GFR, 2017 and Public Procurement
2. Detailed provisions in this regard have been notified by the Department of Expenditure's
orders issued in this regard32.
OM No. F.7/10/2021-PPD (1) dated 23.02.2023 are as follows.
v) A bidder is permitted to procure raw materials, components, sub-assemblies, etc.,
a) Any bidder from a country that shares a land border with India will be eligible to bid in
from vendors from countries that share a land border with India. Such vendors will
any procurement, whether of goods, services (including consultancy services and non-
not be required to be registered with the Competent Authority, as it is not regarded
consultancy services) or works (including turnkey projects) only if the bidder is
as “sub-contracting.” However, if a bidder proposes to supply finished goods
registered with the Competent Authority. The information on Competent Authority is
procured directly/ indirectly from vendors from countries sharing a land border with
given in sub-para 10 below.
b) Any bidder (including an Indian bidder) who has a Specified Transfer of Technology
(ToT) arrangement with an entity from a country that shares a land border with India
will be eligible to bid in any procurement, whether of goods, services (including
31 https://mea.gov.in/Lines-of-Credit-for-Development-Projects.htm
consultancy services and non-consultancy services) or works (including turnkey
32 Notified vide OM No. F.12/1/2021-PPD(Pt.) issued by Department of Expenditure dated 02.03.2021.
28 29Chapter 1: Introduction –Principles and Policies
India, such vendors will be required to be registered with the Competent
Authority33. (Please also refer to Note below sub-para 4-f) below).
4. Definitions:
a) “Bidder" for the purpose of the Order (including the term ‘bidder’, ‘consultant’ ‘vendor’
or ‘service provider’ in certain contexts) means any person, firm or company, including
any member of a consortium or joint venture (that is an association of several persons,
or firms or companies), every artificial juridical person not falling in any of the
descriptions of bidders stated hereinbefore, including any agency, branch or office
controlled by such person, participating in a procurement process.
b) “Tender” for the purpose of the Order will include other forms of procurement, except
where the context requires otherwise.
c) “Transfer of Technology” means dissemination and transfer of all forms of
commercially usable knowledge, such as transfer of know-how, skills, technical
expertise, designs, processes and procedures, and trade secrets, which enables the
acquirer of such technology to perform activities using the transferred technology
independently. (Matters of interpretation of this term shall be referred to the
Registration Committee constituted by the Department for Promotion of Industry and
Internal Trade, and the interpretation of the Committee shall be final.)
d) “Specified Transfer of Technology” means a transfer of technology in the sectors and/
or technologies specified in sub-para 5 below, occurring on or after 23.07.2020.
e) “Bidder (or entity) from a country which shares a land border with India” for the purpose
of the Order means:
i) An entity incorporated, established, or registered in such a country; or
ii) A subsidiary of an entity incorporated, established, or registered in such a country
or
iii) An entity substantially controlled through entities incorporated, established, or
registered in such a country or
iv) An entity whose beneficial owner is situated in such a country or
v) An Indian (or other) agent of such an entity; or
vi) A natural person who is a citizen of such a country; or
vii) A consortium or joint venture where any member of the consortium or joint venture
falls under any of the above
f) “Agent” for the purpose of the Order is a person employed to do any act for another or
to represent another in dealings with third persons.
Note
1. A person who procures and supplies finished goods from an entity from a country
that shares a land border with India will, regardless of the nature of his legal or
commercial relationship with the producer of the goods, be deemed to be an Agent for
the purpose of this Order.
2. However, a bidder who only procures raw material, components, etc., from an entity
from a country that shares a land border with India and then manufactures or converts
them into other goods will not be treated as an Agent.
g) The beneficial owner for the purposes of point e(iv) will be as follows:
33 Notified vide OM No. F.18/37/2020-PPD issued by Department of Expenditure dated 08.02.2021.
30Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
India, such vendors will be required to be registered with the Competent i) In the case of a company or Limited Liability Partnership, the beneficial owner is
Authority33. (Please also refer to Note below sub-para 4-f) below). the natural person(s), who, whether acting alone or together or through one or more
4. Definitions: juridical person(s), has a controlling ownership interest or who exercises control
through other means.
a) “Bidder" for the purpose of the Order (including the term ‘bidder’, ‘consultant’ ‘vendor’
or ‘service provider’ in certain contexts) means any person, firm or company, including Explanation: -
any member of a consortium or joint venture (that is an association of several persons, 1) “Controlling ownership interest” means ownership of, or entitlement to,
or firms or companies), every artificial juridical person not falling in any of the more than twenty-five per cent of shares or capital or profits of the company;
descriptions of bidders stated hereinbefore, including any agency, branch or office 2) “Control” shall include the right to appoint the majority of the directors or to
controlled by such person, participating in a procurement process. control the management or policy decisions, including by virtue of their
b) “Tender” for the purpose of the Order will include other forms of procurement, except shareholding or management rights or shareholders agreements or voting
where the context requires otherwise. agreements;
c) “Transfer of Technology” means dissemination and transfer of all forms of ii) In the case of a partnership firm, the beneficial owner is the natural person(s) who,
commercially usable knowledge, such as transfer of know-how, skills, technical whether acting alone or together or through one or more juridical persons, has
expertise, designs, processes and procedures, and trade secrets, which enables the ownership of entitlement to more than fifteen per cent of capital or profits of the
acquirer of such technology to perform activities using the transferred technology partnership;
independently. (Matters of interpretation of this term shall be referred to the iii) In the case of an unincorporated association or body of individuals, the beneficial
Registration Committee constituted by the Department for Promotion of Industry and owner is the natural person(s), who, whether acting alone or together or through
Internal Trade, and the interpretation of the Committee shall be final.) one or more juridical persons, has ownership of or entitlement to more than fifteen
d) “Specified Transfer of Technology” means a transfer of technology in the sectors and/ per cent of the property or capital or profits of such association or body of
or technologies specified in sub-para 5 below, occurring on or after 23.07.2020. individuals;
e) “Bidder (or entity) from a country which shares a land border with India” for the purpose iv) Where no natural person is identified under (4) (a) or (4) (b) or (4) (c) above, the
of the Order means: beneficial owner is the relevant natural person who holds the position of senior
i) An entity incorporated, established, or registered in such a country; or managing official;
ii) A subsidiary of an entity incorporated, established, or registered in such a country v) In the case of a trust, the identification of beneficial owner(s) shall include
or identification of the author of the trust, the trustee, the beneficiaries with fifteen per
iii) An entity substantially controlled through entities incorporated, established, or cent or more interest in the trust and any other natural person exercising ultimate
registered in such a country or effective control over the trust through a chain of control or ownership.
iv) An entity whose beneficial owner is situated in such a country or vi) To determine nationality while assessing the beneficial ownership of the bidder,
v) An Indian (or other) agent of such an entity; or the nationality mentioned in the beneficiary owner's passport should be considered.
vi) A natural person who is a citizen of such a country; or In case of the possibility of dual citizenship, nationality on all the passports should
vii) A consortium or joint venture where any member of the consortium or joint venture be considered through a suitable declaration. If nationality in any of the passports
falls under any of the above of the person whose beneficial ownership is being assessed is recorded to be from
f) “Agent” for the purpose of the Order is a person employed to do any act for another or a country sharing a land border with India, the provisions contained under this
to represent another in dealings with third persons. Order shall apply. Hong Kong and Macau are to be considered as part of China for
the purpose of this Order.
Note
5. Sensitive Sectors/ Technologies (relevant only for the provisions on ToT arrangements;
1. A person who procures and supplies finished goods from an entity from a country
please refer to sub-para 2-b) above):
that shares a land border with India will, regardless of the nature of his legal or
commercial relationship with the producer of the goods, be deemed to be an Agent for a) Certain sectors and technologies have been identified as sensitive from the national
the purpose of this Order. security point of view. The sectors listed in Schedule I to this Order are considered
Category-I sensitive sectors. The sectors listed in Schedule II to this Order are
2. However, a bidder who only procures raw material, components, etc., from an entity
considered Category-ll sensitive sectors. The technologies listed in Schedule III are
from a country that shares a land border with India and then manufactures or converts
considered sensitive technologies.
them into other goods will not be treated as an Agent.
g) The beneficial owner for the purposes of point e(iv) will be as follows:
33 Notified vide OM No. F.18/37/2020-PPD issued by Department of Expenditure dated 08.02.2021.
30 31Chapter 1: Introduction –Principles and Policies
List of Category-I Sensitive sectors (Schedule-I)
S. No Sectors
1 Atomic Energy
2 Broadcasting/ Print and Digital Media
3 Defence
4 Space
5 Telecommunications
List of Category-II Sensitive sectors (Schedule-II)
S. No Sectors
1 Power and Energy (including exploration/ generation/ transmission/
distribution/ pipeline)
2 Banking and Finance, including Insurance
3 Civil Aviation
4 Construction of ports and dams & river valley projects
5 Electronics and Microelectronics
6 Meteorology and Ocean Observation
7 Mining and extraction (including deep sea projects)
8 Railways
9 Pharmaceuticals & Medical Devices
10 Agriculture
11 Health
12 Urban Transportation
List of Sensitive Technologies (Schedule-III)
S. No Sectors
1 Additive Manufacturing (e.g., 3D Printing)
2 Any equipment having electronic programmable components or
autonomous systems (e.g., SCADA systems)
3 Any technology used for uploading and streaming data, including
broadcasting, satellite communication, etc.
4 Chemical Technologies
5 Biotechnologies, including Genetic Engineering and Biological
Technologies
6 Information and Communication Technologies
7 Software
b) For Category-I sensitive sectors, bidders with ToT arrangement in any technology with
an entity from a country that shares a land border with India shall require registration.
c) For Category-ll sensitive sectors, bidders with ToT arrangement in the sensitive
technologies listed in Schedule III, with an entity from a country that shares a land
border with India, shall require registration.
32Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
List of Category-I Sensitive sectors (Schedule-I) d) In Category-ll sensitive sectors, the Secretary (or an officer not below the rank of Joint
Secretary to Government of India, so authorized by the Secretary) of the Ministry/
S. No Sectors
Department of the Government of India is empowered, after due consideration, to
waive the requirement of registration for a particular item/ application or a class of
1 Atomic Energy
items/ applications from the requirement of registration, even if included in Schedule
2 Broadcasting/ Print and Digital Media
III. The Ministry/ Department concerned shall inform the Department for Promotion of
3 Defence
Industry and Internal Trade (DPIIT) and National Security Council Secretariat (NSCS)
4 Space of their decision to waive the requirement of registration. Ministries/ Departments of
5 Telecommunications the Government of India are not required to consult the DPIIT/ NSCS before deciding
and are only required to inform the DPIIT/ NSCS of the decision. If DPIIT/NSCS raises
List of Category-II Sensitive sectors (Schedule-II)
any point, it should be considered in future procurements and ongoing procurement
S. No Sectors for which the waiver was granted need not be interrupted or altered.
e) Based on security considerations, a Ministry/ Department in a Category II sensitive
1 Power and Energy (including exploration/ generation/ transmission/
sector or other Ministries/ Departments may recommend to DPIIT the inclusion of any
distribution/ pipeline)
other technology in the list of sensitive technologies, either generally or for their
2 Banking and Finance, including Insurance
Ministry/ Department.
3 Civil Aviation
6. Sub-contracting in works contracts: In works contracts, including turnkey contracts,
4 Construction of ports and dams & river valley projects
contractors shall not be allowed to sub-contract works to any contractor from a country
5 Electronics and Microelectronics that shares a land border with India unless such contractor is registered with the
6 Meteorology and Ocean Observation Competent Authority. The definition of “contractor from a country which shares a land
border with India” shall be as in sub-para 4. (e) above. This shall not apply to sub-contracts
7 Mining and extraction (including deep sea projects)
already awarded on or before the date of the Order (i.e., 23rd July 2020).
8 Railways
[Note: Procurement of raw material, components, etc. does not constitute
9 Pharmaceuticals & Medical Devices
sub-contracting]
10 Agriculture
7. Model Clauses/ Certificate regarding compliance: An undertaking shall be taken from
11 Health
bidders that the extant guidelines for participation in the tenders (which should include
12 Urban Transportation conditions for implementation of this Order) have been complied with. If such a certificate
List of Sensitive Technologies (Schedule-III) is given by a bidder whose bid is accepted and found to be false, this would be grounds
for debarment and further legal action in accordance with law. Model Clauses and Model
S. No Sectors
Certificates, which may be inserted in tenders / obtained from Bidders, are given in
Annexure-33. While adhering to the substance of the Order, procuring entities are free to
1 Additive Manufacturing (e.g., 3D Printing)
appropriately modify the wording of these clauses based on their past experience, local
2 Any equipment having electronic programmable components or
needs, etc.
autonomous systems (e.g., SCADA systems)
8. Validity of registration: With respect to tenders, registration should be valid at the time
3 Any technology used for uploading and streaming data, including
of submission and acceptance of bids. With respect to supplies other than those by tender,
broadcasting, satellite communication, etc.
registration should be valid at the time of placement of the order. If the bidder was validly
4 Chemical Technologies
registered at the time of acceptance / placement of the order, registration should not be a
5 Biotechnologies, including Genetic Engineering and Biological
relevant consideration during contract execution.
Technologies
9. Government e-Marketplace: GeM shall remove non-compliant entities from GeM unless/
6 Information and Communication Technologies
until they are registered in accordance with this Order.
7 Software
10. Competent Authority and Procedure for Registration:
b) For Category-I sensitive sectors, bidders with ToT arrangement in any technology with
a) The Competent Authority for the purpose of registration under this Order shall be the
an entity from a country that shares a land border with India shall require registration.
Registration Committee constituted by the Department for Promotion of Industry and
c) For Category-ll sensitive sectors, bidders with ToT arrangement in the sensitive
technologies listed in Schedule III, with an entity from a country that shares a land
border with India, shall require registration.
32 33Chapter 1: Introduction –Principles and Policies
Internal Trade (DPIIT)34. [Notified vide OM No. F.6/18/2019-PPD issued by
Department of Expenditure dated 23.07.2020]
b) The Registration Committee shall have the following members:
i) An officer not below the rank of Joint Secretary, designated for this purpose by
DPIIT, who shall be the Chairperson;
ii) Officers (ordinarily not below the rank of Joint Secretary) representing the
Ministry of Home Affairs, Ministry of External Affairs, and those Departments
whose sectors are covered by applications under consideration;
iii) Any other officer whose presence is deemed necessary by the Chairperson of
the Committee.
c) DPIIT has laid down the method of application, format, etc., for such bidders as
covered by the Order.
d) On receipt of an application seeking registration from a bidder covered by sub-para
2(a) and 2(b) above, the Competent Authority shall first seek political and security
clearances from the Ministry of External Affairs and Ministry of Home Affairs, as per
guidelines issued from time to time. Registration shall not be given unless political and
security clearance have both been received.
e) The Ministry of External Affairs and Ministry of Home Affairs may issue guidelines for
internal use regarding the procedure for scrutiny of such applications.
f) The decision of the Competent Authority to register such bidder may be for all kinds of
tenders or for a specified type(s) of goods or services and may be for a specified or
unspecified duration of time, as deemed fit. The decision of the Competent Authority
shall be final.
g) Registration granted by the Competent Authority of the Government of India shall be
valid not only for procurement by the Central Government and its bodies specified in
sub-para 3 above but also for procurement by State Governments and their agencies/
public enterprises, etc. No fresh registration at the State level shall be required.
h) The Competent Authority is empowered to cancel the registration already granted if it
determines that there is sufficient cause. Such cancellation by itself, however, will not
affect the execution of contracts already awarded. Pending cancellation, it may also
suspend the registration of a bidder, and the bidder shall not be eligible to bid in any
further tenders during the period of suspension.
i) For national security reasons, the Competent Authority shall not be required to give
reasons for rejection/cancellation of registration of a bidder.
11. Special Cases [In reference to sub-para 2-b) above]:
a) In projects which receive international funding with the approval of the Department of
Economic Affairs (DEA), Ministry of Finance, the procurement guidelines applicable to
the project shall normally be followed, notwithstanding anything contained in the Order
34 (i) In respect of application of the Order to procurement by/ under State Governments, all functions assigned to
DPIIT shall be carried out by the State Government concerned through a specific department or authority
designated by it. The composition of the Registration Committee shall be as decided by the State Government.
However, the requirement of political and security clearance as per para 10 (d) shall remain and no registration
shall be granted without such clearance.
(ii) Registration granted by State Governments shall be valid only for procurement by the State Government and
its agencies/ public enterprises etc. and shall not be valid for procurement in other states or by the Government of
India and their agencies/ public enterprises etc.
34Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
Internal Trade (DPIIT)34. [Notified vide OM No. F.6/18/2019-PPD issued by and without reference to the Competent Authority. Exceptions to this shall be decided
Department of Expenditure dated 23.07.2020] in consultation with DEA.
b) The Registration Committee shall have the following members: b) This Order shall not apply to procurement by Indian missions and by offices of
i) An officer not below the rank of Joint Secretary, designated for this purpose by government agencies/ undertakings located outside India.
DPIIT, who shall be the Chairperson; c) This Order will not apply to bidders (or entities) from those countries (even if sharing a
ii) Officers (ordinarily not below the rank of Joint Secretary) representing the land border with India) to which the Government of India has extended lines of credit
Ministry of Home Affairs, Ministry of External Affairs, and those Departments or in which the Government of India is engaged in development projects. Updated lists
whose sectors are covered by applications under consideration; of countries to which lines of credit have been extended or in which development
iii) Any other officer whose presence is deemed necessary by the Chairperson of projects are undertaken are given on the website of the Ministry of External Affairs.
the Committee. d) A bidder is permitted to procure raw material, components, sub-assemblies etc. from
the vendors from countries which shares a land border with India. Such vendors will
c) DPIIT has laid down the method of application, format, etc., for such bidders as
not be required to be registered with the Competent Authority, as it is not regarded as
covered by the Order.
“sub-contracting.” However, in case a bidder has proposed to supply finished goods
d) On receipt of an application seeking registration from a bidder covered by sub-para
procured directly/ indirectly from the vendors from the countries sharing land border
2(a) and 2(b) above, the Competent Authority shall first seek political and security
with India, such vendor will be required to be registered with the Competent Authority35.
clearances from the Ministry of External Affairs and Ministry of Home Affairs, as per
e) Procurement of spare parts and other essential service support like Annual
guidelines issued from time to time. Registration shall not be given unless political and
Maintenance Contract (AMC)/ Comprehensive Maintenance Contract (CMC),
security clearance have both been received.
including consumables for closed systems, from Original Equipment Manufacturers
e) The Ministry of External Affairs and Ministry of Home Affairs may issue guidelines for
(OEMs) or their authorized agents, shall be exempted from the requirement of
internal use regarding the procedure for scrutiny of such applications.
registration.
f) The decision of the Competent Authority to register such bidder may be for all kinds of
tenders or for a specified type(s) of goods or services and may be for a specified or 12. Clarifications regarding the applicability of the restrictions under Rule 144 (xi) of the
unspecified duration of time, as deemed fit. The decision of the Competent Authority GFRs:
shall be final. a) The proprietary purchases are not excluded from the provisions of Rule 144 (xi) of
g) Registration granted by the Competent Authority of the Government of India shall be GFR, 2017.
valid not only for procurement by the Central Government and its bodies specified in b) The rule is applicable to all purchases irrespective of the order value.
sub-para 3 above but also for procurement by State Governments and their agencies/ c) Sub-contracting is not permitted by any contractor to a contractor from a country
public enterprises, etc. No fresh registration at the State level shall be required. sharing a land border with India unless registered with the competent authority.
h) The Competent Authority is empowered to cancel the registration already granted if it However, it is to be noted that procurement of raw materials, components, sub-
determines that there is sufficient cause. Such cancellation by itself, however, will not assemblies, etc., does not constitute sub-contracting. In case a bidder has proposed
affect the execution of contracts already awarded. Pending cancellation, it may also to supply finished goods procured directly/ indirectly from the vendors from the
suspend the registration of a bidder, and the bidder shall not be eligible to bid in any countries that share a land border with India, such vendor will be required to be
further tenders during the period of suspension. registered with the Competent Authority as per the provisions of Rule 144 (xi) of GFR,
i) For national security reasons, the Competent Authority shall not be required to give 2017.
reasons for rejection/cancellation of registration of a bidder. d) There is no bar on the contractor from procuring raw material from a firm that has been
11. Special Cases [In reference to sub-para 2-b) above]: acquired by another firm belonging to a country that shares a land border with India.
e) Contract Manufacturing outside India: If the bidder is getting the subject product
a) In projects which receive international funding with the approval of the Department of
manufactured outside India, this is treated as contract manufacturing, and beneficial
Economic Affairs (DEA), Ministry of Finance, the procurement guidelines applicable to
ownership of the actual manufacturing entity must be verified. If the actual
the project shall normally be followed, notwithstanding anything contained in the Order
manufacturer does not meet the beneficial ownership criteria – then the bidder must
submit DPIIT registration of such manufacturer to participate in the procurement.
f) The hiring of Services: Suppose a Bidder (Indian/Foreign) who is not from a country
34 (i) In respect of application of the Order to procurement by/ under State Governments, all functions assigned to sharing a land border with India offers services to a procuring entity by arranging
DPIIT shall be carried out by the State Government concerned through a specific department or authority
equipment from another company. Then, the following scenarios may appear:
designated by it. The composition of the Registration Committee shall be as decided by the State Government.
However, the requirement of political and security clearance as per para 10 (d) shall remain and no registration
shall be granted without such clearance.
(ii) Registration granted by State Governments shall be valid only for procurement by the State Government and
its agencies/ public enterprises etc. and shall not be valid for procurement in other states or by the Government of
India and their agencies/ public enterprises etc.
35 Notified vide OM No. F.18/37/2020-PPD issued by Department of Expenditure dated 08.02.2021.
34 35Chapter 1: Introduction –Principles and Policies
S. Scenario Applicability of Rule 144 (xi)
No
a) The equipment/ goods have been The bidder has procured certain
purchased or will be purchased from a goods to offer the requisite services to
company (manufacturer) from a a procuring entity. In such case, the
country that shares a land border with bidder does not fall within the
India. definition of the term “bidder” as
defined under para 4-e) above.
Hence, the provisions of Rule 144 (xi)
of GFR, 2017 do not apply to this case.
b) By entering into a MOU/ lease Here, the bidding vendor proposes to
agreement with the company (who hire services from a company that
owns the equipment/ goods) from a belongs to a country that shares a land
country that shares a land border with border with India. This prima facie
India. becomes the case of an indirect
supply of services by a company that
owns the equipment/ goods by
introducing an intermediary. The
intermediary merely acts as an agent
to the company providing services of
the equipment. In such a case, the
company owning the equipment and
indirectly supplying the services shall
be required to be registered with the
competent authority, thereby requiring
the fulfilment of the provisions of Rule
144 (xi).
c) By entering into an MOU/ lease In this case, the actual supplier of
agreement with the company (say ‘X’, services, prima facie, shall be ‘X.’ The
who is the present owner of the status of ‘X’ in this case does not
equipment) from a country that does attract the provisions of Rule 144 (xi).
not share a land border with India. The
equipment has been purchased from
the manufacturer of the company (say
‘Y’), which is from a country that shares
a land border with India.
13. Illustrative examples of the applicability of the Restrictions under Rule 144 (xi) of GFR
2017
a) A vendor, say, ‘Party A’ from India, is procuring an item from their sister company, say,
‘Party B,’ which is registered in a country that does not share a land border with India.
Both the parties, Party A and B, are owned by an entity, say, ‘Party C.’ Party C does
not belong to a country sharing a land border with India. However, Party B has its
production facility in a Country sharing a land border with India, and the manufactured
item will be procured by Party A from its sister concern, i.e., Party B from the above-
mentioned production facility. The production unit is wholly owned by Party B. The
36Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
Party A now claims that the provisions of Rule 144 (xi) of GFR 2017 do not apply on it
S. Scenario Applicability of Rule 144 (xi)
because both the Party A and B are not:
No
i) An entity incorporated, established, or registered in such a country, as Party A is
a) The equipment/ goods have been The bidder has procured certain
registered in India and Party B is registered in a Country not sharing a land border
purchased or will be purchased from a goods to offer the requisite services to
with India;
company (manufacturer) from a a procuring entity. In such case, the
ii) A subsidiary of an entity incorporated, established, or registered in such a country
country that shares a land border with bidder does not fall within the
as they are 100% owned subsidiary of Party C, which is incorporated, registered,
India. definition of the term “bidder” as
and established in a country not sharing a land border with India;
defined under para 4-e) above.
iii) An entity controlled through entities incorporated, established, or registered in such
Hence, the provisions of Rule 144 (xi)
a country as they are 100% owned by Party C, which is registered and established
of GFR, 2017 do not apply to this case.
in a country not sharing a land border with India;
b) By entering into a MOU/ lease Here, the bidding vendor proposes to
iv) An entity whose beneficial owner is situated in such a country as their beneficial
agreement with the company (who hire services from a company that
owner is Party C;
owns the equipment/ goods) from a belongs to a country that shares a land
v) An Indian (or other) agent of such an entity;
country that shares a land border with border with India. This prima facie
vi) A natural person who is a citizen of such a country;
India. becomes the case of an indirect
vii) A consortium or joint venture where any member of the consortium or joint venture
supply of services by a company that
falls under any of the above. Though it has a wholly owned subsidiary in a country
owns the equipment/ goods by
that shares a land border with India but is not a JV or consortium (subsidiary does
introducing an intermediary. The
not qualify as JV or consortium)
intermediary merely acts as an agent
viii) In addition to the above, Party A claims that they are not procuring finished goods
to the company providing services of
directly/ indirectly from the vendors from the countries sharing land borders with
the equipment. In such a case, the
India as the item is being manufactured in their own production units.
company owning the equipment and
ix) In light of the above facts and the claims put forth by Party A, it is important to
indirectly supplying the services shall
clarify to the procurers that Party A acts as an agent for Party B, which
be required to be registered with the
manufactures goods in a country sharing a land border with India. Party B supplies
competent authority, thereby requiring
goods manufactured at premises established in a country that shares a land border
the fulfilment of the provisions of Rule
with India. In such a case, registration is required for Party B (and not necessarily
144 (xi).
for Party A, who is only an agent and not from a country sharing a land border with
c) By entering into an MOU/ lease In this case, the actual supplier of India).
agreement with the company (say ‘X’, services, prima facie, shall be ‘X.’ The b) Taking an example of IT goods and services:
who is the present owner of the status of ‘X’ in this case does not
i) If the contractor is only supplying the servers as it is from an OEM that belongs to
equipment) from a country that does attract the provisions of Rule 144 (xi).
a country sharing a land border with India, and there is no value addition done by
not share a land border with India. The
the contractor, then the contractor acts as an agent for the OEM and registration
equipment has been purchased from
of the OEM and the agent (contractor) both are required as per the provisions of
the manufacturer of the company (say
Rule 144 (xi) of GFR 2017.
‘Y’), which is from a country that shares
ii) In case the contractor supplies value-added services on hardware and the
a land border with India.
contractor outsources the procurement of hardware, OEM registration is not
13. Illustrative examples of the applicability of the Restrictions under Rule 144 (xi) of GFR required.
2017 iii) Where there is deployment of IT services that includes both hardware and software
a) A vendor, say, ‘Party A’ from India, is procuring an item from their sister company, say, customization, and the contractor has sourced hardware, which is made in the
‘Party B,’ which is registered in a country that does not share a land border with India. country sharing a land border with India, the requirement of registration as per the
Both the parties, Party A and B, are owned by an entity, say, ‘Party C.’ Party C does provisions of Rule 144 (xi) is not applicable.
not belong to a country sharing a land border with India. However, Party B has its
1.11.5 Support to Start-up Enterprises
production facility in a Country sharing a land border with India, and the manufactured
item will be procured by Party A from its sister concern, i.e., Party B from the above- 1. Definition of Start-up Enterprises:
mentioned production facility. The production unit is wholly owned by Party B. The a) As defined by DPIIT, an entity shall be considered as a 'Start-up':
36 37Chapter 1: Introduction –Principles and Policies
i) Upto a period of ten years from the date of incorporation/ registration, if it is
incorporated as a private limited company (as defined in the Companies Act, 2013)
or registered as a partnership firm (registered under section 59 of the Partnership
Act, 1932) or a limited liability partnership (under the Limited Liability Partnership
Act, 2008) in India,
ii) Turnover of the entity for any of the financial years since incorporation/ registration
has not exceeded one hundred crore rupees,
iii) The entity works towards innovation, development, or improvement of products,
processes, or services, as well as a scalable business model with a high potential
for employment generation or wealth creation.
b) Provided that an entity formed by splitting up or reconstructing an existing business
shall not be considered a ‘Start-up.’
c) Provided further that in order to obtain benefits a Startup so identified under the above
definition shall be required to be recognized as Startup by DPIIT.
2. Support to Start-ups: The Government of India has ordered the following support to Start-
ups (as defined by the Department of Promotion of Industrial and Internal Trade - DPIIT).
a) Exemption from submission of Bid Security: Such Start-ups shall be exempted from
payment of Earnest Money.
b) 36Relaxation in Prior Turnover and Experience: The Procuring Entity reserves its right
to relax the condition of prior turnover and prior experience for start-up enterprises
recognized by the Department for Industry & Internal Trade (DPIIT), subject to meeting
quality & technical specifications. Startups may be MSMEs or otherwise. Such
relaxation can be provided in the case of procurement of works as well. It is further
clarified that such relaxation is not optional but normally has to be ensured, except in
case of procurement of items related to public safety, health, critical security operations
and equipment, etc) where adequate justification exists for the Procuring Entity not to
relax such criteria37. The decision of the Procuring Entity in this regard shall be final.
Please also refer to para 5.1.3-7-c) and 7.4.2-1-b) (Rule 173 (i) of GFR 2017).
1.11.6 Domestically Manufactured Iron & Steel Products (DMI&SP) Policy, 2019
1. Background: DMI&SP policy provides a preference for Domestically Manufactured Iron
and Steel Products (DMl & SP) in Government procurement. By promoting domestically
manufactured iron and steel products as well as capital goods used for manufacturing iron
and steel products, the Policy contributes to the growth of the Indian iron and steel industry.
It was first notified in May 2017, revised in May 2019, and further amended in December
2020. The Ministry of Steel notified on March 8, 2024, of the extension of this Policy till
November 2024.
2. Applicability:
a) Iron & Steel Products:
i) The Policy applies to the government procurement of iron & steel products (listed
in Appendix A of the Policy, produced in compliance with prescribed quality
standards) by every Ministry or Department of Government and all agencies/
entities under their administrative control and to projects funded by these agencies.
All Central Sector Schemes (CS)/Centrally Sponsored Schemes (CSS) for which
36 Such relaxation can be partial – e.g., 25% relaxation over specified turn-over and experience.
37 Notified vide OM No.F.20/2/2014-PPD(Pt.) issued by Department of Expenditure dated 29.09.2016.
38Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
i) Upto a period of ten years from the date of incorporation/ registration, if it is States and Local Bodies make procurement would come within the purview of this
incorporated as a private limited company (as defined in the Companies Act, 2013) Policy if the Government of India fully / partly funds that project / scheme. However,
or registered as a partnership firm (registered under section 59 of the Partnership this Policy shall not apply to purchasing iron & steel products with a view to
Act, 1932) or a limited liability partnership (under the Limited Liability Partnership commercial resale or to use in producing goods for commercial sale. The Policy
Act, 2008) in India, also applies to private agencies' purchase of iron & steel products to fulfil an EPC
ii) Turnover of the entity for any of the financial years since incorporation/ registration contract and/ or any other requirement of the Ministry or Department of
has not exceeded one hundred crore rupees, Government or their PSEs. However, this Policy shall not apply to purchasing iron
iii) The entity works towards innovation, development, or improvement of products, & steel products with a view to commercial resale or to use in producing goods for
processes, or services, as well as a scalable business model with a high potential commercial sale.
for employment generation or wealth creation. ii) The Policy shall apply to projects where the procurement value of iron and steel
b) Provided that an entity formed by splitting up or reconstructing an existing business products exceeds Rs. 5 lakhs. The Policy shall also be applicable for other
shall not be considered a ‘Start-up.’ procurements (non-project) where the annual procurement value of iron and steel
c) Provided further that in order to obtain benefits a Startup so identified under the above products for that Government organization is more than Rs. 5 lakhs. However, it
definition shall be required to be recognized as Startup by DPIIT. shall be ensured by procuring entities that procurement is not split to avoid the
provisions of this Policy.
2. Support to Start-ups: The Government of India has ordered the following support to Start-
ups (as defined by the Department of Promotion of Industrial and Internal Trade - DPIIT). b) Capital Goods for Manufacturing Iron & Steel Products
a) Exemption from submission of Bid Security: Such Start-ups shall be exempted from i) For government procurement of capital goods for manufacturing iron & steel
payment of Earnest Money. products listed in Appendix B of the Policy (produced in compliance with prescribed
b) 36Relaxation in Prior Turnover and Experience: The Procuring Entity reserves its right quality standards, as applicable), the policy is applicable, irrespective of the project
to relax the condition of prior turnover and prior experience for start-up enterprises size, to all public sector steel manufacturers and all agencies/ entities under their
recognized by the Department for Industry & Internal Trade (DPIIT), subject to meeting administrative control, but not for commercial resale. The Policy also applies to the
quality & technical specifications. Startups may be MSMEs or otherwise. Such purchase of capital goods for manufacturing iron & steel products by private
relaxation can be provided in the case of procurement of works as well. It is further agencies for fulfilling an EPC contract and/or any other requirement of public sector
clarified that such relaxation is not optional but normally has to be ensured, except in steel manufacturers and all agencies/ entities under their administrative control.
case of procurement of items related to public safety, health, critical security operations ii) No Global Tender Enquiry (GTE) shall be invited for tenders related to the
and equipment, etc) where adequate justification exists for the Procuring Entity not to procurement of Capital Goods for manufacturing iron & steel products (Appendix-
relax such criteria37. The decision of the Procuring Entity in this regard shall be final. B of the DMI&SP Policy) having estimated value upto Rs. 200 Crore except with
Please also refer to para 5.1.3-7-c) and 7.4.2-1-b) (Rule 173 (i) of GFR 2017). the approval of competent authority as designated by Department of Expenditure.
(Refer para 4.3.2 also)
1.11.6 Domestically Manufactured Iron & Steel Products (DMI&SP) Policy, 2019
3. Waivers: Waivers shall be granted by the Ministry of Steel to all such government
1. Background: DMI&SP policy provides a preference for Domestically Manufactured Iron procurements subject to the conditions below. The exclusion requests shall be submitted
and Steel Products (DMl & SP) in Government procurement. By promoting domestically to the Standing Committee along with sufficient proof of unavailability of domestically
manufactured iron and steel products as well as capital goods used for manufacturing iron manufactured iron & steel products:
and steel products, the Policy contributes to the growth of the Indian iron and steel industry.
a) Where specific grades of steel are not manufactured in the country or
It was first notified in May 2017, revised in May 2019, and further amended in December
b) Where the quantities as per the demand of the project cannot be met through domestic
2020. The Ministry of Steel notified on March 8, 2024, of the extension of this Policy till
sources
November 2024.
4. Purchase Preferences
2. Applicability:
a) No Global Tender Enquiry (GTE) shall be invited for tenders related to the procurement
a) Iron & Steel Products: of iron and steel products (Appendix-A of the Policy). The procurement process shall
i) The Policy applies to the government procurement of iron & steel products (listed be open only to the manufacturers/ suppliers capable of meeting/ exceeding the
in Appendix A of the Policy, produced in compliance with prescribed quality domestic value-addition targets. Manufacturers/ suppliers not meeting the domestic
standards) by every Ministry or Department of Government and all agencies/ value addition targets shall not be eligible to participate in the bidding.
entities under their administrative control and to projects funded by these agencies. b) Purchase preference shall be provided to domestically manufactured capital goods
All Central Sector Schemes (CS)/Centrally Sponsored Schemes (CSS) for which listed in Appendix B if their quoted price falls within 20% of the price quoted for
corresponding imported capital goods. If the procuring company considers the
procured quantity cannot be divided in the prescribed ratio of 50:50, they shall have
36 Such relaxation can be partial – e.g., 25% relaxation over specified turn-over and experience.
the right to award the contract to the eligible domestic manufacturer for a quantity not
37 Notified vide OM No.F.20/2/2014-PPD(Pt.) issued by Department of Expenditure dated 29.09.2016.
38 39Chapter 1: Introduction –Principles and Policies
less than 50%, as may be divisible. The contract can be awarded to the eligible
domestic manufacturer for the entire quantity if the tendered capital goods are non-
divisible. If none of the eligible manufacturers meets domestic value addition
requirements and matches the L1 bid, the original bidder holding the L1 bid shall
secure the order for the entire procurement value.
5. Clause in Tender Document: The tender document for procurement of both Goods as
well as for EPC contracts should explicitly outline the eligibility/ qualification criteria for
adherence to minimum prescribed domestic value addition by the bidder for iron and steel
products and capital goods for manufacturing iron & steel products (as indicated in
Appendix A and Appendix B).
6. Standing Committee: A Standing Committee under the Ministry of Steel (MoS), to be
chaired by the Secretary (Steel), shall be constituted to oversee the implementation of the
Policy. The Committee shall comprise experts from Industry/ Industry Association/
Government Institution or Body/ Ministry of Steel (MoS). The said Committee in MoS shall
have the mandate for the following:
a) Monitoring the implementation of the Policy
b) Review and notify the Iron & Steel products list and the domestic value addition
requirement criteria mentioned in Appendix A and Appendix B.
c) Issue necessary clarifications for implementation of the Policy, including grant of
exclusions to procuring agencies as per section 3
d) Constitute a separate committee to carry out grievance redressal
e) The Standing Committee shall submit its recommendations for approval to the Ministry
of Steel.
7. Certification of Local Content:
a) To qualify as domestically manufactured iron and steel products/ Capital goods for
manufacturing iron & steel products, for purchase preference under this Policy, a
minimum domestic value addition of 20% to 50% is specified in Appendix A (of the
policy - domestically manufactured iron and steel products) and 50% for Appendix B
(of the policy - Capital goods for manufacturing iron & steel products). The domestic
value-addition is based on self-certification.
b) For products in Appendix A, each domestic manufacturer shall furnish the Affidavit of
self-certification in the prescribed format to the procuring agency declaring that the iron
& steel products are domestically manufactured in terms of the domestic value addition
prescribed. It shall be the responsibility of the domestic manufacturer to ensure that
the products supplied are indeed domestically manufactured in terms of the domestic
value addition prescribed for the product.
c) For capital goods in Appendix B, the bidder shall furnish the certification issued by the
statutory auditor of the domestic manufacturer declaring that the capital goods are
domestically manufactured in terms of the domestic value addition prescribed. The
bidder shall also be required to provide a domestic value addition certificate on a half-
yearly basis (September 30 and March 31), within 60 days of commencement of each
half-year, duly certified by the Statutory Auditors of the domestic manufacturer, to the
concerned procuring agencies till the completion of the supply, that the claims of
domestic value addition made for the product during the preceding 6 months are in
accordance with the Policy.
d) The bidders who are selling agents/ authorized distributors/ authorized dealers/
authorized supply houses of the domestic manufacturers of iron & steel products are
40Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
less than 50%, as may be divisible. The contract can be awarded to the eligible eligible to bid on behalf of the domestic manufacturers under the Policy. However, this
domestic manufacturer for the entire quantity if the tendered capital goods are non- shall be subject to the following conditions:
divisible. If none of the eligible manufacturers meets domestic value addition i) The bidder shall furnish the authorization certificate issued by the domestic
requirements and matches the L1 bid, the original bidder holding the L1 bid shall manufacturer for selling domestically manufactured iron & steel products.
secure the order for the entire procurement value. ii) In case the procurement is covered under Appendix A of the Policy, the bidder shall
5. Clause in Tender Document: The tender document for procurement of both Goods as furnish the Affidavit of self-certification issued by the domestic manufacturer to the
well as for EPC contracts should explicitly outline the eligibility/ qualification criteria for procuring agency declaring that the iron & steel products are domestically
adherence to minimum prescribed domestic value addition by the bidder for iron and steel manufactured in terms of the domestic value addition prescribed.
products and capital goods for manufacturing iron & steel products (as indicated in iii) In case the procurement is covered under Appendix B of the Policy, the bidder shall
Appendix A and Appendix B). furnish the certification issued by the statutory auditor to the domestic manufacturer
6. Standing Committee: A Standing Committee under the Ministry of Steel (MoS), to be declaring that the capital goods to be used in the Iron & Steel industry are
chaired by the Secretary (Steel), shall be constituted to oversee the implementation of the domestically manufactured in terms of the domestic value addition prescribed.
Policy. The Committee shall comprise experts from Industry/ Industry Association/ iv) The bidder shall be responsible for furnishing other documents required to be
Government Institution or Body/ Ministry of Steel (MoS). The said Committee in MoS shall issued by the domestic manufacturer to the procuring agency as per the Policy.
have the mandate for the following: 8. Complaints and Penalties:
a) Monitoring the implementation of the Policy a) Complaints relating to mis-declaration made to the procuring agency or Ministry of
b) Review and notify the Iron & Steel products list and the domestic value addition Steel shall be dealt with in the prescribed time frame by examining the documents at
requirement criteria mentioned in Appendix A and Appendix B. the bidder’s cost. A refundable cautionary deposit is required for complaints to the
c) Issue necessary clarifications for implementation of the Policy, including grant of Ministry of Steel.
exclusions to procuring agencies as per section 3 b) Each procuring agency shall define the penalties in the tender document in case of
d) Constitute a separate committee to carry out grievance redressal wrong declaration by the bidder of the prescribed domestic value addition. The
e) The Standing Committee shall submit its recommendations for approval to the Ministry penalties may include forfeiting the EMD, other financial penalties, and debarment of
of Steel. the manufacturer/ service provider.
7. Certification of Local Content: 9. Specifications in Tenders and other procurement solicitations:
a) To qualify as domestically manufactured iron and steel products/ Capital goods for a) Every procuring entity shall ensure that the eligibility conditions with respect to previous
manufacturing iron & steel products, for purchase preference under this Policy, a experience fixed in any tender or solicitation do not require proof of supply in other
minimum domestic value addition of 20% to 50% is specified in Appendix A (of the countries or proof of exports.
policy - domestically manufactured iron and steel products) and 50% for Appendix B b) Procuring entities shall endeavour to see that eligibility conditions, including on matters
(of the policy - Capital goods for manufacturing iron & steel products). The domestic like turnover, production capability and financial strength, do not result in unreasonable
value-addition is based on self-certification. exclusion of local suppliers who would otherwise be eligible beyond what is essential
b) For products in Appendix A, each domestic manufacturer shall furnish the Affidavit of for ensuring the quality or creditworthiness of the supplier.
self-certification in the prescribed format to the procuring agency declaring that the iron c) Procuring entities shall review all existing eligibility norms and conditions with
& steel products are domestically manufactured in terms of the domestic value addition reference to sub-paragraphs a) and b) above.
prescribed. It shall be the responsibility of the domestic manufacturer to ensure that d) Reciprocity: If Ministry of Steel is satisfied that Indian suppliers of iron and steel
the products supplied are indeed domestically manufactured in terms of the domestic products are not allowed to participate and/ or compete in procurement by any foreign
value addition prescribed for the product. government due to restrictive tender conditions which have direct or indirect effect of
c) For capital goods in Appendix B, the bidder shall furnish the certification issued by the barring Indian companies such as registration in the procuring country, execution of
statutory auditor of the domestic manufacturer declaring that the capital goods are project of specific value in the procuring country etc., it may, if deemed appropriate,
domestically manufactured in terms of the domestic value addition prescribed. The restrict or exclude bidders from that country from eligibility for procurement of that item
bidder shall also be required to provide a domestic value addition certificate on a half- and/ or other items relating to Ministry of Steel.
yearly basis (September 30 and March 31), within 60 days of commencement of each e) For the purpose of sub-paragraph d) above, a supplier or bidder shall be considered
half-year, duly certified by the Statutory Auditors of the domestic manufacturer, to the to be from a country if (i) the entity is incorporated in that country, or (ii) a majority of
concerned procuring agencies till the completion of the supply, that the claims of its shareholding or effective control of the entity is exercised from that country, or (iii)
domestic value addition made for the product during the preceding 6 months are in more than 50% of the value of the item being supplied has been added in that country.
accordance with the Policy. Indian suppliers shall mean those entities that meet any of these tests with respect to
d) The bidders who are selling agents/ authorized distributors/ authorized dealers/ India. The term ‘entity’ of a country shall have the same meaning as under the FDI
authorized supply houses of the domestic manufacturers of iron & steel products are (Foreign Direct Investment) Policy of DPIIT as amended from time to time.
40 41Chapter 1: Introduction –Principles and Policies
f) In case restrictive or discriminatory conditions against domestic suppliers are included
in tender documents, an inquiry shall be conducted by the Administrative Department
undertaking the procurement (including procurement by any entity under its
administrative control) to fix responsibility for the same. Thereafter, appropriate action,
administrative or otherwise, shall be taken against erring officials of procuring entities
under relevant provisions. Intimation on all such action shall be sent to the Standing
Committee under the DMI&SP Policy.
1.12. Right to Information and Proactive Information Disclosures
Section 4(1) (b) of the RTI Act lays down the information to be disclosed by public authorities
on a suo-motu or proactive basis, and Section 4(2) and Section 4(3) prescribe the method of
its dissemination to enhance transparency and also to reduce the need for filing individual RTI
applications. The Department of Personnel & Training, Ministry of Personnel, Public
Grievances & Pensions, Government of India, has issued “Guidelines on suo motu disclosure
under Section 4 of the RTI Act” vide their OM No.1/6/2011-IR dated April 15, 201338. The
relevant guidelines relating to information disclosure relating to procurement are reproduced
below:
“Information relating to procurement made by public authorities including publication
of notice/tender enquiries, corrigenda thereon, and details of bid awards detailing the
name of the Vendor/ Contractor of goods/services being procured or the works
contracts entered or any such combination of these and the rate and total amount at
which such procurement or works contract is to be done should be disclosed. All
information disclosable as per Ministry of Finance, Department of Expenditure’s O.M.
No 10/1/2011-PPC dated 30th November 2011 (and 05th March 2012) on Mandatory
Publication of Tender Enquiries on the Central Public Procurement Portal and O.M.
No. 10/3/2012- PPC dated 09th January 2014 on implementation of comprehensive
end-to-end e-procurement should be disclosed under Section 4 of the Right to
Information Act.”
1.13. Public Procurement Cycle
The procurement process for goods, works and/or services typically involves the following
cycle of activities, undertaken in the order stated below. Details and procedures of various
stages of the procurement cycle shall be described in subsequent Chapters of the
manuals:
a) Need Assessment: Need assessment, formulation of Specifications and Procurement
Planning (including market consultation, if required).
b) Bid Invitation Process: Preparing tender documents, publication, receipt and opening
of bids;
c) Bid Evaluation and Award of Contract: Evaluation of bids and award of contract;
d) Contract Management: Contract management and closure.
e) Disposal of Scrap: Disposal of Scrap through various modes of disposal.
1.14. Nomenclature Conundrum
1. There is no standardised nomenclature in Public Procurement in India, and a mix of
American, European, and British/ Indian nomenclature has become common. ‘Tender’ is
38 https://cic.gov.in/sites/default/files/DOPT%20OM15.04.2013.pdf
42Chapter 1: Introduction –Principles and Policies Manual for Procurement of Goods, Second Edition, 2024
f) In case restrictive or discriminatory conditions against domestic suppliers are included taken to mean (i) the ‘Tender Document’ or ‘Tender Process’ as well as (ii) the ‘Bid’
in tender documents, an inquiry shall be conducted by the Administrative Department submitted by the ‘bidders.’ The Tender Document floated by Procuring Entity is also called
undertaking the procurement (including procurement by any entity under its a Bid (or Bidding) Document. Similarly, participants in a ‘tender’ are alternatively called
administrative control) to fix responsibility for the same. Thereafter, appropriate action, bidders and tenderers. This duality is reflected in “Notice Inviting Tenders’ and ‘Instructions
administrative or otherwise, shall be taken against erring officials of procuring entities to Bidders’ etc.
under relevant provisions. Intimation on all such action shall be sent to the Standing 2. An attempt is made to standardise the term ‘Tender’ for ‘Tender Document’ (document
Committee under the DMI&SP Policy. prepared and published by the Procuring Entity, instead of bid/ bidding document) or
‘Tender Process’ and Bid for the ‘bid’ submitted by the ‘bidders’ and hence ‘bidder’ is used
1.12. Right to Information and Proactive Information Disclosures
instead of the tenderer. Similar attempts are made to standardise other nomenclature in
Section 4(1) (b) of the RTI Act lays down the information to be disclosed by public authorities this document without disturbing the nomenclature (e.g., Pre-qualification Bidding)
on a suo-motu or proactive basis, and Section 4(2) and Section 4(3) prescribe the method of embedded in the CPPP or GeM portals.
its dissemination to enhance transparency and also to reduce the need for filing individual RTI
applications. The Department of Personnel & Training, Ministry of Personnel, Public
Grievances & Pensions, Government of India, has issued “Guidelines on suo motu disclosure
under Section 4 of the RTI Act” vide their OM No.1/6/2011-IR dated April 15, 201338. The
relevant guidelines relating to information disclosure relating to procurement are reproduced
below:
“Information relating to procurement made by public authorities including publication
of notice/tender enquiries, corrigenda thereon, and details of bid awards detailing the
name of the Vendor/ Contractor of goods/services being procured or the works
contracts entered or any such combination of these and the rate and total amount at
which such procurement or works contract is to be done should be disclosed. All
information disclosable as per Ministry of Finance, Department of Expenditure’s O.M.
No 10/1/2011-PPC dated 30th November 2011 (and 05th March 2012) on Mandatory
Publication of Tender Enquiries on the Central Public Procurement Portal and O.M.
No. 10/3/2012- PPC dated 09th January 2014 on implementation of comprehensive
end-to-end e-procurement should be disclosed under Section 4 of the Right to
Information Act.”
1.13. Public Procurement Cycle
The procurement process for goods, works and/or services typically involves the following
cycle of activities, undertaken in the order stated below. Details and procedures of various
stages of the procurement cycle shall be described in subsequent Chapters of the
manuals:
a) Need Assessment: Need assessment, formulation of Specifications and Procurement
Planning (including market consultation, if required).
b) Bid Invitation Process: Preparing tender documents, publication, receipt and opening
of bids;
c) Bid Evaluation and Award of Contract: Evaluation of bids and award of contract;
d) Contract Management: Contract management and closure.
e) Disposal of Scrap: Disposal of Scrap through various modes of disposal.
1.14. Nomenclature Conundrum
1. There is no standardised nomenclature in Public Procurement in India, and a mix of
American, European, and British/ Indian nomenclature has become common. ‘Tender’ is
38 https://cic.gov.in/sites/default/files/DOPT%20OM15.04.2013.pdf
42 43Manual for Procurement of Goods, Second Edition, 2024
Chapter 2: Need Assessment, Formulation of Specifications
and Procurement Planning
2.1. Need Assessment
1. Procurements should be initiated only based on an indent (Please refer to Annexure 5)
from the user Department. The authority in the user Department initiating the indent for
procurement shall first determine the need (including anticipated quantum) for the subject
matter of the procurement. Description and Specification of Need assessment is of
fundamental importance in ensuring value for money, transparency, competition, and level
playing field in procurement. The user department shall maintain all documents relating to
the determination and technical/financial/budgetary approvals needed for procurement.
2. During need assessments, the following matters are decided to comply with the
‘Procurement Guidelines’:
a) The expression/ description of the need is an important determinant of Value for
Money (VfM) and wide competition. Therefore, to the extent practicable, it should be:
i) Unambiguous, complete, using common terminology prevalent in relevant trade;
ii) In accordance with the guidelines prescribed, if any, in this regard,
iii) Except in the case of proprietary purchase from a selected single source, reference
to trademark, brand/ trade names, catalogue numbers, or other details that limit
any materials or items to the specific manufacturer(s) should be avoided as far as
possible. Where unavoidable, such item descriptions should always be followed by
the words “or substantially equivalent.”
b) The method of satisfying it (owning /leasing/ hiring/ outsourcing or through Public
Private Partnership (PPP), and so on) may be determined as per policies declared in
this regard or based on a techno-economic evaluation (using life cycle cost if feasible)
of various alternative methods of satisfaction of the need and compatibility and inter-
operability with existing infrastructure or systems. There are now new procurement
approaches like Hardware as a Service39 (HaaS, also known as Infrastructure as a
Service - IAAS ) and Software as a Service40 (SaaS).
c) The quantity of the subject matter of procurement commensurate with the economy:
i) Care should also be taken to avoid purchasing quantities in excess of the
requirement to avoid inventory carrying costs. Where scales of consumption or
usage limits of requirements have been laid down by the Competent Authority (CA),
the officer signing the indent should also certify that the prescribed scales or limits
are not exceeded. It is also necessary to round off the calculated quantity to the
nearest wagon load/ truckload/ package to economise on transportation.
ii) An appropriate size of the tender has a great impact on value for money and the
level of competition. A balance is achieved by judicious packaging requirements of
39 It allows customers to outsource their IT infrastructures, such as servers, networking, processing, storage, virtual
machines, and other resources. Customers access these resources on the Internet using a pay-as-per-use model.
40 The SaaS provider is responsible for operating, managing, and maintaining the application software hosted on
the cloud and the infrastructure on which it runs. The customer simply creates an account, pays a fee and uses the
software over an internet connection by way of a web browser, mobile app or thin client.
45Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning
different users or slicing requirements into smaller tenders. Please refer to para
2.5.1-2-b) below on merits and demerits of packaging and slicing of requirements.
iii) Units of quantity are an important parameter. Some items may be manufactured in
metric tons but may be used in units of numbers or units of lengths (for example,
steel sheets/structural). For the sake of transparency, it is important to buy an item
in units of manufacture. For example, it is better to buy steel/structural in units of
weight since it has a tolerance in weight per unit of length; this usually works to the
disadvantage of the buyer if it is bought in units of length. The buying and issuing
units of an item may be different – but should be standardised.
d) Time-schedule and place of product/work/service delivery: Need assessment and
generation of indent for procurement should be done sufficiently in advance of the time
when goods are required. Delays in need assessment have an adverse impact on the
value for money and transparency. Great care is required to be exercised in filling up
realistic dates for the requirement of material. The procuring entity should be allowed
time in accordance with the established lead times. In urgent cases, the procuring
entity may entertain indents providing shorter periods, but such urgencies should be
approved by the authority empowered to grant administrative approval for the indent
and must be accompanied by proper justification.
e) Formulation of Specifications ensures value for money, transparency, a level
playing field, and the widest competition. This is further detailed in para 2.2 below.
f) Estimation of Cost: The estimated cost in the indent is a vital element in various
procurement processes, approvals, and the establishment of reasonable prices at the
time of evaluation of the bids. Therefore, it should be worked out realistically and
objectively. Following are some of the suggested methods of cost estimates. These
are neither mandatory nor comprehensive nor in any order of preference. These
methods are not mutually exclusive, and triangulation from different methods would
give a more accurate estimate of cost:
i) Where historical cost data is available - Last purchase price (or estimated rate
in past indents) of this or similar or nearly equivalent requirements, after due
updation as per sub-para iv) below;
ii) Where no historical cost data is available – Costing Analysis: Where no
historical cost data is available, costing analysis through the internal or external
expert costing agencies provides a reliable estimate of cost;
iii) Where no historical cost data is available, and Costing Analysis is not
feasible: In such situations, a rough assessment of cost can be arrived at but
should be used with caution for evaluation of the reasonableness of bids:
1) Rough assessment from the price of the assembly/ machine of which the item
is a part or vice versa;
2) Published catalogues/ Maximum Retail Price (MRP) printed on the item is the
main source for establishing the estimated cost of items. It may be noted that
MRPs usually include significant margins for distributors, wholesalers, and
retailers;
3) As a last resort, a rough assessment of the opportunity cost of not using this
item at all;
4) Market Survey: For commercially available goods, a formal market survey
online (GeM portal or other commercial market apps) or a physical survey of
the market can provide a reasonable estimate of cost.
46Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning Manual for Procurement of Goods, Second Edition, 2024
different users or slicing requirements into smaller tenders. Please refer to para 5) Budgetary Quotes: For equipment/ craft that are custom-built to the buyer’s
2.5.1-2-b) below on merits and demerits of packaging and slicing of requirements. specifications, the best way to get a rough assessment of costs is by obtaining
iii) Units of quantity are an important parameter. Some items may be manufactured in budgetary quotes from potential parties. Ideally, there should be three quotes.
metric tons but may be used in units of numbers or units of lengths (for example, However, there is a need to have a time schedule for receipt of quotes to ensure
steel sheets/structural). For the sake of transparency, it is important to buy an item some timeframe for this activity. Thus, an attempt should be made to obtain as
in units of manufacture. For example, it is better to buy steel/structural in units of many budgetary quotes as possible from reputed/potential firms, and a time (if
weight since it has a tolerance in weight per unit of length; this usually works to the feasible, ten to twenty-one days) should be indicated. In the event of receipt of
disadvantage of the buyer if it is bought in units of length. The buying and issuing less than three budgetary quotes, two extensions (if feasible, of five to days
units of an item may be different – but should be standardised. each) may be considered. In the event of the non-availability of three quotes
d) Time-schedule and place of product/work/service delivery: Need assessment and within the above extended period, the estimates should be prepared based on
generation of indent for procurement should be done sufficiently in advance of the time the number of budgetary quote(s) received, which may even be one, and where
when goods are required. Delays in need assessment have an adverse impact on the more than one budgetary quote is received, the estimate should be framed on
value for money and transparency. Great care is required to be exercised in filling up an average of the quotes which will reduce variations and fluctuations. It may
realistic dates for the requirement of material. The procuring entity should be allowed be noted that budgetary quotes are not exact estimates, as the bidder who
time in accordance with the established lead times. In urgent cases, the procuring expects to be short-listed may quote high rates, and the bidder who does not
entity may entertain indents providing shorter periods, but such urgencies should be expect to be shortlisted may quote abnormally low prices to queer the pitch for
approved by the authority empowered to grant administrative approval for the indent others.
and must be accompanied by proper justification. iv) Updation of Historical Data: Historical cost data can be supplemented with
e) Formulation of Specifications ensures value for money, transparency, a level escalations to cater for inflation, price increases of raw materials, labour, energy,
playing field, and the widest competition. This is further detailed in para 2.2 below. statutory changes, price indices, and so on, to make them usable in conditions
f) Estimation of Cost: The estimated cost in the indent is a vital element in various prevailing currently. In the case of foreign currencies, the rate should be reduced
procurement processes, approvals, and the establishment of reasonable prices at the to a common denomination of Indian Rupees. Price indices can be obtained from
time of evaluation of the bids. Therefore, it should be worked out realistically and the following websites. Some may require prior free registration, and some have
objectively. Following are some of the suggested methods of cost estimates. These paid subscriptions:
are neither mandatory nor comprehensive nor in any order of preference. These 1) For price indices of indigenous items: http://www.eaindustry.nic.in/home.asp.in
methods are not mutually exclusive, and triangulation from different methods would (Ministry of Industry);
give a more accurate estimate of cost:
2) For metals and other minerals: http://www.mmronline.com/ or
i) Where historical cost data is available - Last purchase price (or estimated rate http://www.metalprices.com/index.asp or http://www.asianmetal.com/;
in past indents) of this or similar or nearly equivalent requirements, after due
3) For price trends of nonferrous details, London Metal Exchange -
updation as per sub-para iv) below;
https://www.lme.com/ gives price trends of nonferrous details, which often
ii) Where no historical cost data is available – Costing Analysis: Where no
show volatile trends;
historical cost data is available, costing analysis through the internal or external
4) http://www.tradeintelligence.com/ and http://www.cmie.com/. (Centre for
expert costing agencies provides a reliable estimate of cost;
Monitoring Indian Economy);
iii) Where no historical cost data is available, and Costing Analysis is not
5) For price trends of different countries:
feasible: In such situations, a rough assessment of cost can be arrived at but
http://www.imf.org/external/pubs/ft/weo/2015/01/ (International Monetary
should be used with caution for evaluation of the reasonableness of bids:
Fund)
1) Rough assessment from the price of the assembly/ machine of which the item
6) For organisations/chambers of commerce such as the (Indian Electrical and
is a part or vice versa;
Electronics Manufacturer’s Association): www.ieema.org;
2) Published catalogues/ Maximum Retail Price (MRP) printed on the item is the
6) Commodity Prices: Multi Commodity Exchange of India Limited (MCX):
main source for establishing the estimated cost of items. It may be noted that
https://www.mcxindia.com/home
MRPs usually include significant margins for distributors, wholesalers, and
7) Cross-commodity price reporting agency (PRA) - Fastmarkets:
retailers;
https://www.fastmarkets.com/
3) As a last resort, a rough assessment of the opportunity cost of not using this
item at all;
4) Market Survey: For commercially available goods, a formal market survey
online (GeM portal or other commercial market apps) or a physical survey of
the market can provide a reasonable estimate of cost.
46 47Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning
2.2. Formulation of Technical Specifications (TS)
2.2.1 Value for Money and Technical Specifications:
The procuring authority should ensure that specifications are developed to ensure VfM, a level
playing field and wide competition in procurement [Rule 173 (ix) of GFR 2017]. The TS
constitute the benchmarks against which the procuring entity will verify the technical
responsiveness of bids and, subsequently, evaluate the bids. Therefore, well-defined TS will
facilitate the preparation of responsive bids by bidders as well as the examination, evaluation,
and comparison of the bids by the procuring entity. It would also help in ensuring the quality
of the supplied goods. The procuring authority should ensure that the specification should:
1. Ensures a level playing field and the widest competition;
2. Be unambiguous, precise, objective, functional, broad-based/generic, standardised (for
items procured repeatedly) and measurable. TS should be broad enough to avoid
restrictions on workmanship, materials and equipment commonly used in manufacturing
similar kinds of goods;
3. Set out the required technical, qualitative and performance characteristics to meet just the
bare essential specific needs of the procuring entity without including superfluous and non-
essential features, which may result in unwarranted expenditure;
4. Normally, these standards should be based on national technical regulations or recognised
national standards (Bureau of Indian Standards - BIS) or building codes, wherever such
standards exist. Preference should be given to procure the goods which carry the BIS
mark. In the absence of national standards, TS may be based on the relevant International
standards. Provided that an indenting authority may, for reasons to be recorded in writing,
base the TS on equivalent international standards even in cases where BIS standards
exist. For any deviations from Indian standards or for any additional parameters for better
performance, specific reasons for deviations/modifications should be duly recorded with
the approval of the CA. Where the technical parameters are only marginally different,
Indian standards may be specified, and the Departmental specifications could cover only
such additional details as packing, marking, inspection, and so on, as are specially
required for a particular end use;
5. All dimensions incorporated in the specifications shall be indicated in metric units. If, for
some unavoidable reason, dimensions in FPS units are to be mentioned, the
corresponding equivalents in the metric system must also be indicated. In the case of
Government of India funded projects abroad, the technical specifications may be framed
based on the requirements and standards of the host beneficiary Government, where such
standards exist - provided that a procuring entity may, for reasons to be recorded in writing,
adopt any other technical specification.41
6. Make use of best practices: Examples of specifications from successful similar
procurements in other organisations or sectors may provide a sound basis for drafting the
TS;
41It has been reiterated by Department of Expenditure vide OM F.N.12/17/2019-PPD dated 12.05.2020 that
wherever Indian Technical specifications and Quality Certifications exists, the procuring entity should prescribe
them. In those rare or exceptional cases where, despite the existence of Indian technical specifications, the
procuring entity intends to specify foreign Technical Certifications and Accreditations, it must record its reasons in
writing for adoption of such other technical specifications. This may also be subject to matter of audit.
48Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning Manual for Procurement of Goods, Second Edition, 2024
2.2. Formulation of Technical Specifications (TS) 7. Commensurate with VfM, avoid procurement of obsolete goods and require that all goods
and materials be new, unused and of the most recent or current models and that they
2.2.1 Value for Money and Technical Specifications:
incorporate all recent improvements in design and materials unless provided for otherwise
The procuring authority should ensure that specifications are developed to ensure VfM, a level in the tender documents;
playing field and wide competition in procurement [Rule 173 (ix) of GFR 2017]. The TS 8. Environmental Issues, Green Procurement, Sustainable Development Goals:
constitute the benchmarks against which the procuring entity will verify the technical a) Comply with sustainability criteria and legal requirements of environment or pollution
responsiveness of bids and, subsequently, evaluate the bids. Therefore, well-defined TS will control and other mandatory and statutory regulations or internal guidelines, if any,
facilitate the preparation of responsive bids by bidders as well as the examination, evaluation, applicable to the goods to be purchased.
and comparison of the bids by the procuring entity. It would also help in ensuring the quality b) While specifying packaging requirements in the supply of Goods/ Works/ Services, the
of the supplied goods. The procuring authority should ensure that the specification should: procuring entity may emphasise packaging that has minimal impact on the
1. Ensures a level playing field and the widest competition; environment without compromising on safety and security.
2. Be unambiguous, precise, objective, functional, broad-based/generic, standardised (for c) The procuring Entity may include a requirement for the Ecomark Label to the extent
items procured repeatedly) and measurable. TS should be broad enough to avoid feasible in their Description/ Specification of the goods being procured. The
restrictions on workmanship, materials and equipment commonly used in manufacturing Government of India has promulgated the Ecomark Certification Rules, 2023
similar kinds of goods; (hereinafter called the Ecomark Rules) for labelling environmentally friendly products
that meet the approved environment criteria and to ensure environmental performance
3. Set out the required technical, qualitative and performance characteristics to meet just the
of such products w.r.t. resource efficiency, circular economy and environmental
bare essential specific needs of the procuring entity without including superfluous and non-
impacts, in particular the impact on climate change, the impact on nature and
essential features, which may result in unwarranted expenditure;
biodiversity, generation of waste, emissions to all environmental media, pollution
4. Normally, these standards should be based on national technical regulations or recognised
through physical effects and use and release of hazardous substances, thereby
national standards (Bureau of Indian Standards - BIS) or building codes, wherever such
supporting the principles of ‘LiFE (Lifestyle for Environment)’. The objective is to
standards exist. Preference should be given to procure the goods which carry the BIS
encourage consumers to adopt such products and the manufacturers to transition to
mark. In the absence of national standards, TS may be based on the relevant International
the production of Ecomark-certified products to promote sustainability. It shall be
standards. Provided that an indenting authority may, for reasons to be recorded in writing,
applicable to any product that is produced or supplied for distribution or use in the
base the TS on equivalent international standards even in cases where BIS standards
market unless otherwise excluded under the Ecomark Certification Rules. It would also
exist. For any deviations from Indian standards or for any additional parameters for better
prevent misleading information on the environmental aspects of products. Therefore,
performance, specific reasons for deviations/modifications should be duly recorded with
d) It should emphasize factors such as efficiency, optimum fuel/power consumption, use
the approval of the CA. Where the technical parameters are only marginally different,
of environmentally friendly materials, reduced noise and emission levels, low
Indian standards may be specified, and the Departmental specifications could cover only
maintenance cost, and so on.
such additional details as packing, marking, inspection, and so on, as are specially
i) The government of India set up the Bureau of Energy Efficiency (BEE)
required for a particular end use;
(https://beeindia.gov.in/en) on March 1, 2002, under the provisions of the Energy
5. All dimensions incorporated in the specifications shall be indicated in metric units. If, for
Conservation Act, 2001, with the primary objective of reducing the energy intensity
some unavoidable reason, dimensions in FPS units are to be mentioned, the
of the Indian economy. The Bureau initiated the Standards & Labelling Programme
corresponding equivalents in the metric system must also be indicated. In the case of
for equipment and appliances in 2006 to provide the consumer with an informed
Government of India funded projects abroad, the technical specifications may be framed
choice about energy saving and, thereby, the cost-saving potential of the relevant
based on the requirements and standards of the host beneficiary Government, where such
marketed product.
standards exist - provided that a procuring entity may, for reasons to be recorded in writing,
ii) The scheme is invoked42 for 34 equipment/appliances, out of which labelling is
adopt any other technical specification.41
mandatory for 11 equipment/appliances, i.e., Frost-Free Refrigerator, Stationary
6. Make use of best practices: Examples of specifications from successful similar
Storage Type Electric Water Heater, Colour Television, Room Air Conditioner
procurements in other organisations or sectors may provide a sound basis for drafting the
(RAC - Variable Speed; Fixed Speed; Cassette; Floor Standing Tower; Ceiling;
TS;
Corner), TFL, LED Lamps, Distribution Transformer, Direct Cool Refrigerator,
Ceiling Fan. The other appliances are presently under the voluntary labelling
phase.
iii) The energy efficiency labelling programs under BEE are intended to reduce the
41It has been reiterated by Department of Expenditure vide OM F.N.12/17/2019-PPD dated 12.05.2020 that energy consumption of appliances without diminishing the services they provide to
wherever Indian Technical specifications and Quality Certifications exists, the procuring entity should prescribe
them. In those rare or exceptional cases where, despite the existence of Indian technical specifications, the
procuring entity intends to specify foreign Technical Certifications and Accreditations, it must record its reasons in
writing for adoption of such other technical specifications. This may also be subject to matter of audit. 42 https://beeindia.gov.in/en/star-label
48 49Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning
consumers. The higher the stars, the more efficient the appliance is. The threshold
ratings prescribed by the Ministry of Finance are:
Appliance Threshold Star Rating
Split Air 5 Star (under normal conditions where annual usages are
conditioners expected to be more than 1000 Hrs)
3 Star (where usage of AC is limited, e.g., in conference rooms)
Frost Free 4 Star
Refrigerators
Ceiling Fans 5 Star
Water Heaters 5 Star
iv) The procuring Entity should try to build either the BEE Star rating, where applicable
and minimum energy efficiency, where such star ratings are not yet available, into
the TS (in accordance with Rule 173 (xvii) of GFR 2017). Such benchmarking
illustrates the use of neutral and dependable benchmarking in the procurement of
sustainable, environmentally favourable goods by way of appropriately formulated
Technical Specifications. In a similar fashion, to implement sustainability goals, TS
may include an Environmental Product Declaration (EPD) as defined by the
International Organization for Standardization (ISO) 14025 as a Type III declaration
that "quantifies environmental information on the life cycle of a product to enable
comparisons between products fulfilling the same function”. Voluntary
environmental standards can also be used to specify environmental sustainability
criteria.
9. Discourage procurement involving evaluation of samples/ demonstration of
Equipment: According to the existing guidelines on public procurement of goods,
purchase in accordance with a sample or requiring demonstration of equipment should not
be usually undertaken.
a) Calling for a sample along with the tender or requiring a demonstration of equipment
after bid opening and deciding based on evaluation of the sample/ demonstration of
equipment should NOT be done.
b) In certain specifications, there may be a built-in sample clause. Usually, such clauses
are stipulated to illustrate indeterminable characteristics such as shade/tone, make-
up, feel, finish, workmanship, and so on. In some specifications, there may not be a
sample clause, but such indeterminable characteristics are left to be agreed to
between the seller and buyer. One way to procure/indigenise certain spares whose
drawings/specifications are not available is to procure in accordance with an available
sample of the part. In such cases, the supply must conform to an agreed reference
sample only, whereas the remaining characteristics must conform to the
drawings/specifications.
c) However, no sample should be called for or evaluated along with the bids. If desired,
three copies of the purchaser’s reference sample with seal/ label may be displayed for
prospective bidders to illustrate the desired indeterminable characteristics, which final
supplies from successful bidder(s) will have to meet in addition to the
specifications/drawings. If required, in addition to the purchaser’s reference sample,
50Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning Manual for Procurement of Goods, Second Edition, 2024
consumers. The higher the stars, the more efficient the appliance is. The threshold the provision for the submission of a pre-production sample matching the purchaser’s
ratings prescribed by the Ministry of Finance are: sample by the successful bidder(s) may be stipulated for indeterminable
characteristics before giving clearance for bulk production of the supply. On placement
Appliance Threshold Star Rating
of the contract, one of the copies of the purchaser’s reference sample may be given to
the contractor for preparing pre-production sample/ supplies, one copy to the
Split Air 5 Star (under normal conditions where annual usages are
conditioners expected to be more than 1000 Hrs)
consignee for matching with the pre-production sample/ supplies and one should be
kept secure under lock and key in the sample room of the procuring entity. The Indent
3 Star (where usage of AC is limited, e.g., in conference rooms)
for items that are to be procured in accordance with a sample must be accompanied
Frost Free 4 Star by three sealed reference samples as far as possible. Please refer to para 5.3-3-g)
Refrigerators and 7.4.1-3 for further details.
d) If a demonstration of equipment (say entirely newly developed equipment) is
Ceiling Fans 5 Star
considered necessary, it may be planned only during the pre-bid stage, but the
evaluation of tenders should not be based on this.
Water Heaters 5 Star
2.2.2 Essential Technical particulars
iv) The procuring Entity should try to build either the BEE Star rating, where applicable
and minimum energy efficiency, where such star ratings are not yet available, into The essential Technical particulars to be specified in the tender document shall include the
the TS (in accordance with Rule 173 (xvii) of GFR 2017). Such benchmarking following to the extent applicable for a particular purchase:
illustrates the use of neutral and dependable benchmarking in the procurement of 1. Scope of supply and end use of the required goods;
sustainable, environmentally favourable goods by way of appropriately formulated
2. All essential technical, qualitative, functional, environmental and performance
Technical Specifications. In a similar fashion, to implement sustainability goals, TS
characteristics and requirements (such as material composition, physical, dimensions and
may include an Environmental Product Declaration (EPD) as defined by the
tolerances, workmanship, and manufacturing process wherever applicable; test schedule;
International Organization for Standardization (ISO) 14025 as a Type III declaration
if any), including guaranteed or acceptable maximum or minimum values, as appropriate.
that "quantifies environmental information on the life cycle of a product to enable
Whenever necessary, the user may include an additional format for guaranteed technical
comparisons between products fulfilling the same function”. Voluntary
parameters (as an attachment to the bid submission sheet), where the bidder shall provide
environmental standards can also be used to specify environmental sustainability
detailed information on such technical performance characteristics in reference to the
criteria.
corresponding acceptable or guaranteed values;
9. Discourage procurement involving evaluation of samples/ demonstration of
3. Drawings;
Equipment: According to the existing guidelines on public procurement of goods,
4. Requirement of the BIS mark, where applicable, mentioning all parameters where such a
purchase in accordance with a sample or requiring demonstration of equipment should not
specification provides options;
be usually undertaken.
5. Requirement of a pre-production sample, if any, at the post-contract stage before bulk
a) Calling for a sample along with the tender or requiring a demonstration of equipment
production;
after bid opening and deciding based on evaluation of the sample/ demonstration of
6. Specific requirements of preservation, packing and marking, if any;
equipment should NOT be done.
7. Inspection procedure for goods ordered and criteria of conformity;
b) In certain specifications, there may be a built-in sample clause. Usually, such clauses
8. Requirements of special tests or type test certificate or type approval for compliance of
are stipulated to illustrate indeterminable characteristics such as shade/tone, make-
up, feel, finish, workmanship, and so on. In some specifications, there may not be a statutory requirements with reference to pollution, emission, noise, if any;
sample clause, but such indeterminable characteristics are left to be agreed to 9. Other additional work and/or related services required to achieve full delivery/completion,
between the seller and buyer. One way to procure/indigenise certain spares whose installation, commissioning, training, technical support, after-sales service, and Annual
drawings/specifications are not available is to procure in accordance with an available Maintenance Contract (AMC) requirements, if any;
sample of the part. In such cases, the supply must conform to an agreed reference 10. Warranty requirements;
sample only, whereas the remaining characteristics must conform to the
11. Qualification criteria of the bidders, if any,
drawings/specifications.
12. Any other aspects peculiar to the goods in question, such as the shelf life of the equipment,
c) However, no sample should be called for or evaluated along with the bids. If desired,
and so on.
three copies of the purchaser’s reference sample with seal/ label may be displayed for
prospective bidders to illustrate the desired indeterminable characteristics, which final
supplies from successful bidder(s) will have to meet in addition to the
specifications/drawings. If required, in addition to the purchaser’s reference sample,
50 51Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning
2.3. Obtaining Technical, Administrative and Budgetary Sanctions/
Approvals and signing of Indents.
Procuring Entities may lay down a schedule of powers for administrative and budgetary
approval of indents generated for the procurement of goods (Please refer to Annexure 4 for
suggested Structure of SoPP). Before granting such approvals, it should be certified that funds
in the budget are available and liability for this indent is noted against the total available
budget. In case the delivery schedule is urgent (or shorter than the usual lead time), an
urgency certificate should be recorded to justify the urgency. The indenting authority may
submit an indent in the form of a Purchase Requisition (Annexure 5) to the procuring entity,
giving it adequate time for procurement. Indentors should monitor the progress of the Indents
they submit. For this purpose, a register may be maintained in the format provided in Annexure
6. On receipt from the procuring authority, the progress of such Indents should be monitored,
and a register may be maintained in the format provided in Annexure 7.
2.4. Need Assessment and Technical Specification - Risks and
Mitigations
Risk Mitigation
1. The need is either artificially Keep records and involve stakeholders:
created or exaggerated, with the intention to Records of decision-making and data used
channel benefits to an individual or an should be kept. Involve procurement and
organisation. For example, demand is finance functions at this stage also. End-user
created for a good that is not needed to and stakeholder consultations should be part
benefit the company’s owner. of the process.
2. Delays in the Assessment of Need Need assessment should be done sufficiently
and generation of Indent for Procurement in advance of the time when goods are
may lead to shortcut procurement procedures required. In the case of urgent requirements,
that dilute transparency and prevent the the urgency certificate should be approved by
achievement of value for money. It may also an authority empowered to grant
lead to delays in the delivery of goods. administrative approval for the indent,
recording justification – why the need could
not be formulated earlier.
3. The estimate of the costs may be Estimates of procurement should be prepared
inadequate. This may lead to an inadequate with due diligence, keeping inflation,
response from the bidders and may delay the technology changes, profit margins, etc., in
finalisation of procurement. It may also view.
adversely affect the quality of supplies.
4. Need Description/ Specifications If required, a stock sample for indeterminable
involving subjectivity: Procurements, parameters, such as shade/tone, size, make-
where samples are asked to be submitted up, feel, finish, and workmanship, may be
along with the offer and the evaluation, are displayed during procurement to which the
based on the subjective evaluation of offers must conform. If necessary, provide for
52Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning Manual for Procurement of Goods, Second Edition, 2024
2.3. Obtaining Technical, Administrative and Budgetary Sanctions/
Risk Mitigation
Approvals and signing of Indents.
samples – which may lead to allegations of submission of a pre-production sample by the
Procuring Entities may lay down a schedule of powers for administrative and budgetary
corruption. successful bidder(s) before giving clearance
approval of indents generated for the procurement of goods (Please refer to Annexure 4 for
for bulk production of the supply. (para 2.2.1-
suggested Structure of SoPP). Before granting such approvals, it should be certified that funds
9)
in the budget are available and liability for this indent is noted against the total available
budget. In case the delivery schedule is urgent (or shorter than the usual lead time), an
5. Need Description/ Specifications Use a formal market discovery tool: A pre-
urgency certificate should be recorded to justify the urgency. The indenting authority may
and terms of reference are bid conference and/ or well-publicised EoI
submit an indent in the form of a Purchase Requisition (Annexure 5) to the procuring entity,
disproportionate to the need identified or may be used to discover the market.
giving it adequate time for procurement. Indentors should monitor the progress of the Indents
made to tilt in favour of one or a group of Otherwise, encourage and invite comments
they submit. For this purpose, a register may be maintained in the format provided in Annexure
vendor(s) or contractor(s) to restrict on the technical and commercial conditions in
6. On receipt from the procuring authority, the progress of such Indents should be monitored,
competition artificially. the tender document or hold a pre-bid
and a register may be maintained in the format provided in Annexure 7.
conference.
2.4. Need Assessment and Technical Specification - Risks and 6. Asymmetric dissemination of vital
need information: Dialogue for determining
Mitigations
solutions available in the market is held only
with selected prospective bidders, giving
Risk Mitigation them an undue advantage in preparing for the
bidding. Selected prospective bidders get
1. The need is either artificially Keep records and involve stakeholders: access to inside information that has not been
created or exaggerated, with the intention to Records of decision-making and data used disclosed or disclosed late to others.
channel benefits to an individual or an should be kept. Involve procurement and
organisation. For example, demand is finance functions at this stage also. End-user 2.5. Procurement Planning
created for a good that is not needed to and stakeholder consultations should be part
2.5.1 Planning the Procurement
benefit the company’s owner. of the process.
1. Publish the Annual Procurement Plans: The procuring entity shall publish information
2. Delays in the Assessment of Need Need assessment should be done sufficiently regarding the planned procurement activities for the forthcoming year or years on the
and generation of Indent for Procurement in advance of the time when goods are Government e-Marketplace (GeM), GeM-Central Public Procurement portal and
may lead to shortcut procurement procedures required. In the case of urgent requirements, website/e-procurement portal used by the procuring entity with a caveat that such
that dilute transparency and prevent the the urgency certificate should be approved by publication shall not be construed as an initiation of a procurement process and cast any
achievement of value for money. It may also an authority empowered to grant obligation on the procuring entity to issue the tender document or confer any right on
lead to delays in the delivery of goods. administrative approval for the indent, prospective bidders. (Rule 144 (x), GFR 2017).
recording justification – why the need could 2. After receipt of the Indent, the procuring entity should make the following decisions to
not be formulated earlier. initiate procurement to ensure conformity to the Procurement Guidelines:
a) Within 10 (Ten) working days of receipt of the indent from the user Department, the
3. The estimate of the costs may be Estimates of procurement should be prepared
procuring authorities should critically review the description and TS enclosed with the
inadequate. This may lead to an inadequate with due diligence, keeping inflation,
indent for completeness/approvals/funding, VfM and possibility of the widest
response from the bidders and may delay the technology changes, profit margins, etc., in
competition and seek clarifications from the indenting officer, if needed, before
finalisation of procurement. It may also view.
initiating such procurement;
adversely affect the quality of supplies.
b) Reassessment of the quantity and Packaging/ Slicing of Requirement:
i) The procuring authority shall normally neither package nor divide its procurement
4. Need Description/ Specifications If required, a stock sample for indeterminable
or take any other action to limit competition among bidders or to avoid the necessity
involving subjectivity: Procurements, parameters, such as shade/tone, size, make-
of obtaining the sanction of higher authority required with reference to the
where samples are asked to be submitted up, feel, finish, and workmanship, may be
estimated value of the total demand (Rule 157 of GFR 2017).
along with the offer and the evaluation, are displayed during procurement to which the
ii) Provided that in the interest of efficiency, economy, timely completion or supply,
based on the subjective evaluation of offers must conform. If necessary, provide for
wider competition, or access to MSEs, a procuring authority may, for reasons to be
52 53Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning
recorded in writing, divide its procurement into appropriate packages or club
requirements of other users for procurement.
iii) Packaging of the contract and procurement planning should be done while keeping
in view the market conditions and availability and the possibility of eliciting the
interest of the qualified firms, effective competition for the type and size of the
contract, and access to MSEs. An exceptionally large value package contract may
restrict competition to big firms.
iv) Some requirements, e.g., IT Systems, may have elements of Goods, Works, and
Services. It could be either sliced into separate Goods, Works and Services
elements or combined into a single package.
v) In all such situations, the dominant aspect of the requirement and value for money
aspects of a composite all-inclusive contract versus dividing the contract into
respective categories should be carefully examined at the time of Need
assessment/ Procurement Planning. This is a crucial stage of decision-making in
procurement planning for a better outcome and VfM considerations;
c) Determine and declare in documents any limitation on the participation of bidders as
per the government’s procurement policy regarding preference for certain sections of
industry, if any. The procuring entity shall not establish any requirement aimed at
limiting the participation of bidders in the procurement process that discriminates
against or amongst bidders or against any category thereof except to lay down a
reasonable and justifiable eligibility or pre-qualification criteria for the bidders;
d) Selection of a Tendering System (single/two stages; single/two bids; suitability for e-
procurement or reverse auction);
e) Select the mode of procurement (open tenders, limited tenders, single tenders, and so
on);
f) Decisions on the timeframe for completing various stages of procurement from the
date of issuing the tender to the date of issuing the contract, which should be declared
in the pre-qualification/ bidder registration or tender documents. (Rule 144(ix), GFR
2017).
g) The procuring entity should endeavour to adhere to the time limit, so decided and
recorded reasons for any modification of such limits.
h) An integrated annual procurement plan should be prepared for goods, works and
services for the ensuing financial year based on the latest cost estimates and realistic
time schedule for procurement activities and contract implementation and thus
schedule and stagger the procurements over the year with a view to ensure an even
load on the procuring entity and the market and to co-ordinate matching procurements
of Goods, Works, and Services for a project;
i) Mitigating Cartel Formation. Need Assessment and Procurement Planning is the
main stage where this menace can be addressed effectively:
i) Inadequate competition, due to an inadequate number of suppliers in the list/ panel
of registered suppliers:
1) New firms may be encouraged to register themselves for the subject goods.
2) A review of technical specifications (especially tailor-made specifications) may
be done to examine why a commercially available alternative cannot be used
instead, or at least review its features so that more suppliers become eligible.
Consider using substitute items or new developments in the Market.
54Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning Manual for Procurement of Goods, Second Edition, 2024
recorded in writing, divide its procurement into appropriate packages or club ii) Processes, e.g., pre-bid conferences (where a considerable number of competing
requirements of other users for procurement. bidders come together on a platform), may facilitate such cartel formation. This
iii) Packaging of the contract and procurement planning should be done while keeping may be avoided as far as feasible or be held only virtually. However, a pre-bid
in view the market conditions and availability and the possibility of eliciting the conference may be advantageous in case of turnkey contract (s) and sophisticated
interest of the qualified firms, effective competition for the type and size of the and costly equipment, large works, and complex consultancy assignments, as
contract, and access to MSEs. An exceptionally large value package contract may detailed in para 5.2.3 below and pre-bid conferences must be done wherever
restrict competition to big firms. necessary.
iv) Some requirements, e.g., IT Systems, may have elements of Goods, Works, and iii) Tendering similar quantities with similar conditions, year on year, provides a stable
Services. It could be either sliced into separate Goods, Works and Services conspiring environment for the bidders to come to an agreement for quoting prices
elements or combined into a single package. and quantities. Therefore, the following action can be considered to vary quantity
v) In all such situations, the dominant aspect of the requirement and value for money and conditions to make it difficult for cartels:
aspects of a composite all-inclusive contract versus dividing the contract into 1) Change the mode of procurement - OTE instead of LTE, or GTE instead of
respective categories should be carefully examined at the time of Need OTE; or bypass the pre-qualification stage and vice versa.
assessment/ Procurement Planning. This is a crucial stage of decision-making in
2) Change the quantity to be procured by packaging/slicing the tendered quantity
procurement planning for a better outcome and VfM considerations;
or by clubbing more than one similar item in a tender (or vice versa).
c) Determine and declare in documents any limitation on the participation of bidders as
3) Change the pre-qualification criteria, especially in the case of slicing/
per the government’s procurement policy regarding preference for certain sections of
packaging, to broaden the target bidders.
industry, if any. The procuring entity shall not establish any requirement aimed at
3. Strategizing Large Procurement: Large procurements warrant strategies to achieve
limiting the participation of bidders in the procurement process that discriminates
competition and VfM. Large procurements require the application of mind during need
against or amongst bidders or against any category thereof except to lay down a
assessment, cost estimation and procurement planning, where the blind application of
reasonable and justifiable eligibility or pre-qualification criteria for the bidders;
rules may not bring VfM. Formal market research can reveal important parameters of the
d) Selection of a Tendering System (single/two stages; single/two bids; suitability for e-
market that can be used for designing optimal procurement strategies (alternative methods
procurement or reverse auction);
of procurement, slicing/ packaging, mitigating cartels, optimising various features/
e) Select the mode of procurement (open tenders, limited tenders, single tenders, and so
specifications of the item) to maximise VfM and competition. Some of the market
on);
parameters to look for are:
f) Decisions on the timeframe for completing various stages of procurement from the
a) Total Production Capacities and total demand for the item in the country and
date of issuing the tender to the date of issuing the contract, which should be declared
abroad. Is there an unbalanced demand/ supply?
in the pre-qualification/ bidder registration or tender documents. (Rule 144(ix), GFR
b) Volumes of procurement: How significant is our requirement vis-à-vis the market?
2017).
Would clubbing demands increase bargaining power? Can we collaborate with another
g) The procuring entity should endeavour to adhere to the time limit, so decided and
large public-sector buyer? Has there been a recent major procurement that may
recorded reasons for any modification of such limits.
constrict available capacity?
h) An integrated annual procurement plan should be prepared for goods, works and
c) Level of competition – location-wise number of suppliers, co-ordination/ cartelization
services for the ensuing financial year based on the latest cost estimates and realistic
among them, major suppliers/ buyers controlling the market
time schedule for procurement activities and contract implementation and thus
d) Supply chain constraints, Raw materials bottlenecks, logistics, geopolitical issues.
schedule and stagger the procurements over the year with a view to ensure an even
e) Specifications and variations: patents, manufacturing processes, pollution, and
load on the procuring entity and the market and to co-ordinate matching procurements
other legal restrictions, etc. Should we tinker with specifications to get VfM?
of Goods, Works, and Services for a project;
f) Pricing Trends: Seasonality of prices, is it the appropriate time to enter the market?
i) Mitigating Cartel Formation. Need Assessment and Procurement Planning is the
main stage where this menace can be addressed effectively: 2.5.2 Procurement Planning - Risks and Mitigations
i) Inadequate competition, due to an inadequate number of suppliers in the list/ panel
of registered suppliers: Risk Mitigation
1) New firms may be encouraged to register themselves for the subject goods.
1. Packaging, bundling, and slicing Lay down a clear policy for packaging and
2) A review of technical specifications (especially tailor-made specifications) may
of requirements are done to avoid open bundling of requirements. In large
be done to examine why a commercially available alternative cannot be used
competition or reduce competition. Or it is packages, the affordability of EMD and
instead, or at least review its features so that more suppliers become eligible.
too large to make it difficult for MSEs to resultant restriction on competition may be
Consider using substitute items or new developments in the Market.
participate. Possible clubbing/collaboration kept in view, and bidders may be allowed to
54 55Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning
Risk Mitigation
among different units having the same needs bid for slices of the package by depositing
has not been explored. proportional EMD.
56Chapter 2: Need assessment, Formulation of Specifications and Procurement Planning Manual for Procurement of Goods, Second Edition, 2024
Risk Mitigation
Chapter 3: Supplier Relationship Management
among different units having the same needs bid for slices of the package by depositing
has not been explored. proportional EMD.
3.1. Supplier Relationship Management
Supplier Relationship Management comprises the following functions:
1. Ensuring compliance of suppliers to the Code of Integrity for Public Procurement and
Integrity Pact (CIPP) if stipulated in Tender Documents;
2. Removal from the list of registered suppliers and debarment of firms;
3. Development of new sources and registration of suppliers.
3.2. Code of Integrity for Public Procurement (CIPP)
Public procurement is perceived to be prone to corruption and ethical risks. To mitigate this,
the officials of Procuring Entities involved in procurement and the bidders/ suppliers must
abide by the following Code of Integrity for Public Procurement (CIPP). All Procuring officials
may be asked to sign declarations to this effect periodically and in various Procurement
decisions (including Need Assessment). The bidders/ suppliers should be asked to sign a
declaration about abiding by a Code of Integrity for Public Procurement in registration
applications and in tender documents, with a warning that, in case of any transgression of this
code, it would be liable for punitive actions as detailed in sub-para 3) below.
(Rule 175 of GFR 2017)
1. Code of Integrity for Public Procurement: Procuring authorities, as well as bidders,
suppliers, contractors, and consultants, should observe the highest standard of ethics and
should:
a) not indulge in the following prohibited practices, either directly or indirectly, at any
stage during the procurement process or the execution of resultant contracts:
i) “Corrupt practice”: making offers, solicitation or acceptance of a bribe, rewards
or gifts or any material benefit, either directly or indirectly, in exchange for an unfair
advantage in the procurement process or to otherwise influence the procurement
process or contract execution;
ii) “Fraudulent practice”: any omission or misrepresentation that may mislead or
attempt to mislead so that financial or other benefits may be obtained, or an
obligation avoided. This includes making false declarations or providing false
information for participation in a procurement process or to secure a contract or in
the execution of the contract;
iii) “Anti-competitive practice”: any collusion, bid rigging or anti-competitive
arrangement, or any other practice coming under the purview of The Competition
Act, 2002, between two or more bidders, with or without the knowledge of the
procuring entity, that may impair the transparency, fairness, and the progress of
the procurement process or to establish bid prices at artificial, non-competitive
levels;
iv) “Coercive practice”: any coercion or any threat to impair or harm, directly or
indirectly, any party or its property to influence the procurement process or affect
the execution of a contract;
v) “Conflict of interest” (COI): any personal, financial, or business relationship
between the bidder and any personnel of the procuring entity who are directly or
56
57Chapter 3: Supplier Relationship Management
indirectly related to the procurement or execution process of the contract, which
can affect the decision of the procuring entity directly or indirectly.
vi) “Undue Advantage”: improper use of information obtained by the bidder from the
procuring entity with an intent to gain an unfair advantage in the procurement
process or for personal gain. This also includes if the bidder (or his allied firm43)
provided services for the need assessment/ procurement planning44 of the tender
process in which he is participating;
vii) “Obstructive practice”: materially impede the procuring entity’s investigation of a
procurement process either by deliberately destroying, falsifying, altering; or by
concealing evidence material; or by making false statements or by threatening,
harassing, or intimidating any party to prevent it from disclosing its knowledge of
matters relevant to such investigation or from pursuing the investigation; or by
impeding the procuring entity’s rights of audit or access to information;
b) proactively disclose45, whether asked or not, in a tender document:
i) Procuring authorities46 , as well as bidders, suppliers, contractors, and consultants,
should suo-moto proactively declare any Conflict of Interest as per sub-para-a)-v)
above – pre-existing or as soon as these arise at any stage in any procurement
process or execution of a contract. Please also refer to para 5.2.2-3 below)
ii) Bidders must declare any previous transgressions with respect to the provisions of
subclause a) above with any entity in any country during the last three years or of
being debarred by any other procuring entity.
iii) The bidder/contractor must disclose any commissions or fees that may have been
paid or are to be paid to agents, representatives, or commission agents concerning
the selection process or execution of the Contract. The information disclosed must
include the name and address of the agent, representative, or commission agent,
the amount and currency, and the purpose of the commission or fee in a format
given in the Tender Document.
2. Punitive Provisions: Without prejudice to and in addition to the rights of the procuring
entity to other penal provisions as per the tender documents or contract, if the procuring
entity concludes that a (prospective) bidder/supplier, directly or through an agent, has
violated this code of integrity in competing for the contract or in executing a contract, the
procuring entity may take appropriate measures including one or more of the following:
a) if his bids are under consideration in any procurement
i) Forfeiture and/ or encashment of bid security
ii) calling off any pre-contract negotiations and;
iii) rejection and exclusion of the bidder from the procurement process
a) if a contract has already been awarded
43 Please see definition in ‘Procurement Glossary” section
44 inter-alia need assessment, preparation of - feasibility/ cost estimates/ Detailed Project Report (DPR), design/
technical specifications, terms of reference (ToR)/ Activity Schedule/ schedule of requirements or the Tender
Document etc.
45 To encourage voluntary disclosures, such declarations would not mean automatic disqualification for the bidder
making such declarations. The declared conflict of interest may be evaluated, and mitigation steps, if possible, may
be taken by the procuring entity. Similarly, voluntary reporting of previous transgressions of the Code of Integrity
elsewhere may be evaluated, and barring cases of debarment, an alert watch may be kept on the bidder’s actions
in the tender and subsequent contract.
46 Please refer to example in para 3.5-5 for clarification of COI relating to personnel of procuring Entity.
58Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
indirectly related to the procurement or execution process of the contract, which i) Cancellation of the relevant contract and recovery of compensation for loss
can affect the decision of the procuring entity directly or indirectly. incurred by the procuring entity;
vi) “Undue Advantage”: improper use of information obtained by the bidder from the ii) Forfeiture and/ or encashment of any other security or bond relating to the
procuring entity with an intent to gain an unfair advantage in the procurement procurement;
process or for personal gain. This also includes if the bidder (or his allied firm43) iii) Recovery of payments, including advance payments, if any, made by the procuring
provided services for the need assessment/ procurement planning44 of the tender entity along with interest thereon at the prevailing rate;
process in which he is participating; b) Provisions in addition to the above:
vii) “Obstructive practice”: materially impede the procuring entity’s investigation of a
i) Removal from the list of registered suppliers and/ or debarment of the bidder from
procurement process either by deliberately destroying, falsifying, altering; or by
participation in future procurements of the procuring entity for a period not less than
concealing evidence material; or by making false statements or by threatening,
six months;
harassing, or intimidating any party to prevent it from disclosing its knowledge of
ii) In case of anti-competitive practices, information for further processing may be filed
matters relevant to such investigation or from pursuing the investigation; or by
under a signature of the Joint Secretary level officer with the Competition
impeding the procuring entity’s rights of audit or access to information;
Commission of India;
b) proactively disclose45, whether asked or not, in a tender document: iii) Initiation of suitable disciplinary or criminal proceedings against any individual or
i) Procuring authorities46 , as well as bidders, suppliers, contractors, and consultants, staff found responsible.
should suo-moto proactively declare any Conflict of Interest as per sub-para-a)-v)
3.3. Integrity Pact
above – pre-existing or as soon as these arise at any stage in any procurement
process or execution of a contract. Please also refer to para 5.2.2-3 below) 1. The Pre-bid Integrity Pact is a tool to help Governments, businesses, and civil society fight
ii) Bidders must declare any previous transgressions with respect to the provisions of corruption in public contracting. It binds both buyers and sellers to ethical conduct and
subclause a) above with any entity in any country during the last three years or of transparency in all activities, from pre-selection of bidders, bidding and contracting,
being debarred by any other procuring entity. implementation, completion and operation related to the contract. This removes the
iii) The bidder/contractor must disclose any commissions or fees that may have been insecurity of Bidders, that while they themselves may abjure Bribery, their competitors may
paid or are to be paid to agents, representatives, or commission agents concerning resort to it and win contracts by unfair means.
the selection process or execution of the Contract. The information disclosed must
2. Ministries/ Departments and their attached/ subordinate offices (including autonomous
include the name and address of the agent, representative, or commission agent, bodies) should incorporate the Integrity Pact47 in the procurements/ contracts of the nature
the amount and currency, and the purpose of the commission or fee in a format
and of a threshold value, decided by the Ministries/ Departments with the approval of the
given in the Tender Document.
Minister in charge. As guidance, the threshold should cover bulk (80-90% - eighty to ninety
2. Punitive Provisions: Without prejudice to and in addition to the rights of the procuring percent by value) of its annual procurement expenditure. The format of the Integrity Pact
entity to other penal provisions as per the tender documents or contract, if the procuring is included in Annexure 30. The procuring entities may make suitable changes in the
entity concludes that a (prospective) bidder/supplier, directly or through an agent, has format, wherever required based on the specific situation, in which pact is to be used. The
violated this code of integrity in competing for the contract or in executing a contract, the pact may also be updated, wherever necessary, to incorporate latest procurement
procuring entity may take appropriate measures including one or more of the following: instructions.
a) if his bids are under consideration in any procurement 3. CVC issued a revised Standard Operating procedure48 and has further stated49 that in view
i) Forfeiture and/ or encashment of bid security of the increasing procurement activities of Public Sector Banks (PSBs), Public Sector
ii) calling off any pre-contract negotiations and; Insurance Companies (PSICs) and Public Sector Financial Institutions (FIs) shall also
iii) rejection and exclusion of the bidder from the procurement process adopt and implement the suggested format of Integrity Pact. Please refer to Annex-2 of
a) if a contract has already been awarded Annexure 30 for details.
3.4. Grievances and its Redressal:
1. Procuring Entities shall provide a suitable clause in their Tender Documents for the
43 Please see definition in ‘Procurement Glossary” section
redressal of grievances of bidders. The following is a suggested mechanism of redressal:
44 inter-alia need assessment, preparation of - feasibility/ cost estimates/ Detailed Project Report (DPR), design/
technical specifications, terms of reference (ToR)/ Activity Schedule/ schedule of requirements or the Tender 2. Any supplier, contractor, or consultant that claims to have suffered or is likely to suffer loss
Document etc. or injury as a result of a decision/ action/ omission of the Procurement Entity may make
45 To encourage voluntary disclosures, such declarations would not mean automatic disqualification for the bidder
making such declarations. The declared conflict of interest may be evaluated, and mitigation steps, if possible, may
be taken by the procuring entity. Similarly, voluntary reporting of previous transgressions of the Code of Integrity
elsewhere may be evaluated, and barring cases of debarment, an alert watch may be kept on the bidder’s actions 47OM No.14(12)/ 2008- E-ll(A) dated 19th July 2011
in the tender and subsequent contract. 48vide CVC Circular No.04/06/23 (015/VGL/091 dtd 14/06/2023)
46 Please refer to example in para 3.5-5 for clarification of COI relating to personnel of procuring Entity. 49 vide CVC Circular No.06/05/21 (015/VGL/091 dtd 03/06/2021)
58 59Chapter 3: Supplier Relationship Management
an application for its review within a period of Five (5) days from its date, to the designated
officer named in the tender documents in this regard (or the Head of the Procuring Entity,
if not so specified), specifying the ground(s) and the relevant clauses of the tender
documents. Unsuccessful Bidders may seek de-briefing regarding the rejection of their
bid, in writing or electronically, within Five (5) days of the declaration of techno-commercial
or financial evaluation results.
3. Only a directly affected bidder can represent in this regard:
a) Only a bidder who has participated in the concerned procurement process, i.e., pre-
qualification, bidder registration or bidding, as the case may be, can make such
representation.
b) In case the pre-qualification bid has been evaluated before the bidding of Technical/
financial bids, an application for review in relation to the technical/ financial bid may be
filed only by a bidder who has qualified in the pre-qualification bid;
c) In case the technical bid has been evaluated before the opening of the financial bid,
an application for review in relation to the financial bid may be filed only by a bidder
whose technical bid is found to be acceptable.
d) The following decisions of the procuring entity in accordance with the provision of
internal guidelines shall not be subject to review:
i) Determination of the need for procurement;
ii) Selection of the mode of procurement or tendering system;
iii) Choice of selection procedure;
iv) Complaints against specifications except under the premise that they are either
vague or too specific to limit competition may be permissible.
v) Provisions limiting the participation of bidders in the procurement process in terms
of government policies.
vi) Provisions regarding purchase preferences to specific categories of bidders in
terms of policies of the Government
vii) The decision to enter into negotiations with the L1 bidder;
viii) Cancellation of the procurement process except where it is intended to
subsequently re-tender the same requirements;
ix) Issues related to ambiguity in contract terms shall not be taken up after a contract
has been signed; all such issues should be highlighted before the
vendor/contractor consummates the contract.
4. This grievance redressal is beside the avenue of complaints to the vigilance department
of the procuring organisation.
5. If received during the processing of the tender, the designated officer shall forward the
application to the TC/Convener of TC for its examination on merits and action as
considered necessary. An interim reply may be sent that the application will be kept in view
in the tender evaluation, and a final response shall be given only after the declaration of
the award of the contract. The Tender Committee shall place the application on record,
including its analysis and action taken thereon, in the TC minutes/ report to the Competent
Authority. After the award, the TC convener shall respond to the aggrieved party as per
sub-para 5) below.
6. If such grievance is received after the declaration of the award of the contract, the
designated officer shall forward the application to the Competent Authority of the tender
for his examination on merits and action as considered necessary. Such post award
grievance must be redressed and closed within 30 days of receipt of the grievance. If the
60Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
an application for its review within a period of Five (5) days from its date, to the designated Competent Authority finds the complaint to have substance, appropriate and feasible
officer named in the tender documents in this regard (or the Head of the Procuring Entity, remedial measures should be initiated as per sub-pra 5) or 6) below.
if not so specified), specifying the ground(s) and the relevant clauses of the tender 7. If the grievance is resolved or if the grievance is found to be unwarranted, the aggrieved
documents. Unsuccessful Bidders may seek de-briefing regarding the rejection of their party shall be informed by the TC convener of the final decision without disclosing
bid, in writing or electronically, within Five (5) days of the declaration of techno-commercial confidential details.
or financial evaluation results.
8. Based on such representation, if the Competent Authority is satisfied that there has been
3. Only a directly affected bidder can represent in this regard: a contravention of procurement guidelines in this case, he may initiate such action as, in
a) Only a bidder who has participated in the concerned procurement process, i.e., pre- his opinion, is necessary to rectify the contravention, including:
qualification, bidder registration or bidding, as the case may be, can make such a) If the grievance is due to inadequacy of procurement guidelines or a lack of
representation. understanding of the staff, remedial action to address such lacunae may be initiated
b) In case the pre-qualification bid has been evaluated before the bidding of Technical/ without repercussions to the concerned staff.
financial bids, an application for review in relation to the technical/ financial bid may be b) Annulment or reconsideration of the procurement proceedings;
filed only by a bidder who has qualified in the pre-qualification bid; c) cancellation of the resultant procurement contract, if legally feasible;
c) In case the technical bid has been evaluated before the opening of the financial bid, d) In case any individual staff is found responsible, suitable disciplinary proceedings
an application for review in relation to the financial bid may be filed only by a bidder should be initiated against such staff under the conduct rules.
whose technical bid is found to be acceptable. e) In case the complicity of any bidder is proved,
d) The following decisions of the procuring entity in accordance with the provision of
i) removal of the concerned firm from the list of registered firms
internal guidelines shall not be subject to review:
ii) debarment of the bidders, if warranted
i) Determination of the need for procurement; iii) reporting the matter to the Competition Commission of India (CCI) in case of anti-
ii) Selection of the mode of procurement or tendering system; competitive actions by the bidder.
iii) Choice of selection procedure;
f) Handing over the case to CVO if there are aspects that require investigations.
iv) Complaints against specifications except under the premise that they are either
vague or too specific to limit competition may be permissible. 3.5. Conduct of Public Servants in Public Procurement - Risks and
v) Provisions limiting the participation of bidders in the procurement process in terms Mitigations
of government policies.
vi) Provisions regarding purchase preferences to specific categories of bidders in
Risk Mitigation
terms of policies of the Government
vii) The decision to enter into negotiations with the L1 bidder; 1. Hospitality: Hospitality (including Hospitality must never be solicited, directly or
viii) Cancellation of the procurement process except where it is intended to facilitation of travel, lodging, boarding indirectly. The frequency, scale and number of
subsequently re-tender the same requirements; and entertainment during official or officials availing hospitality should not be allowed to
ix) Issues related to ambiguity in contract terms shall not be taken up after a contract unofficial programs) from suppliers identify the recipient in a public way with any
has been signed; all such issues should be highlighted before the may tend to cross the limits of ethical/ particular contractor, supplier or service provider or
vendor/contractor consummates the contract. occasional/ routine/modest/ normal raise doubts about its neutrality. It should not involve
4. This grievance redressal is beside the avenue of complaints to the vigilance department business practice. Officials sent to the significant travel, overnight accommodation, or trips
of the procuring organisation. firm’s premises for inspections/ abroad. Particular care should be taken in relation to
5. If received during the processing of the tender, the designated officer shall forward the meetings may mistakenly presume offers of hospitality from firms (say, participating in
application to the TC/Convener of TC for its examination on merits and action as entitlement to hospitality from the firm, current or imminent tenders or their execution) who
considered necessary. An interim reply may be sent that the application will be kept in view even if other arrangements are stand to derive a personal or commercial benefit from
in the tender evaluation, and a final response shall be given only after the declaration of available at the location. their relationship with the recipient.
the award of the contract. The Tender Committee shall place the application on record,
including its analysis and action taken thereon, in the TC minutes/ report to the Competent 2. Gifts: Gifts from suppliers may tend Gifts must never be solicited, directly or indirectly. An
Authority. After the award, the TC convener shall respond to the aggrieved party as per to cross the limits of ethical/ official should not accept and retain gifts that are
sub-para 5) below. occasional/ routine/modest/ normal more valuable than the limit as laid down in the
business practice, especially during conduct rules. Cash, gift cheques or any vouchers
6. If such grievance is received after the declaration of the award of the contract, the
the festive season. Since the value of that may be exchanged for cash may not be
designated officer shall forward the application to the Competent Authority of the tender
the gift may not be known to the accepted, regardless of the amount. Particular care
for his examination on merits and action as considered necessary. Such post award
should be taken in relation to gifts from firms (say,
grievance must be redressed and closed within 30 days of receipt of the grievance. If the
60 61Chapter 3: Supplier Relationship Management
Risk Mitigation
recipient, it may cause an inadvertent participating in current or imminent tenders or their
violation of Conduct rules. execution) who stand to derive a personal or
commercial benefit from their relationship with the
recipient. Any gift received inadvertently in violation
of the above must immediately either be returned or
reported and deposited in Toshakhana/ Treasury.
3. Private Purchases from Official Officials involved in Public Procurement must never
Suppliers: Procuring Officials may indulge in any non-official pecuniary transaction with
mistakenly consider it innocuous to the contractors, suppliers, or service providers with
seek discounts in private whom they have official dealings, including seeking
procurements from suppliers having or accepting special facilities or discounts on private
official dealings or its allied firms purchases (particularly the same items that are being
(especially from Rate Contract ordered officially on rate contracts).
holders).
4. Sponsorship of Events: Procuring Officials involved in Public Procurement must never
Officials may mistakenly consider it indulge in any non-official pecuniary transaction with
innocuous to seek financial favours the contractors, suppliers, or service providers with
(donations, advertisements for whom they have official dealings, including soliciting
souvenirs, and contributions in cash or of sponsorship for unofficial and private cultural,
kind) in relation to sponsoring cultural, social, sporting, religious, charitable, or similar
social, charitable, religious, or sporting organisations or events.
events in the false belief that since
they are personally not benefitted, it
would not be a violation of CIPP.
5. Conflict of Interest (COI): para Interpretation of Conflict of Interest would depend on
3.2-1-a)v) Code of Integrity for Public the organisational structure and its unique
Procurement has a provision that circumstances and cannot be laid down universally.
defines Conflict of Interest as:” However, some illustrative examples are given below
“…any personal, financial, or to provide context.
business relationship between a) Officers that can be considered to be related to
the bidder and any personnel of the tender or execution process would depend
the procuring entity who are on the organisational structure and sensitivity of
directly or indirectly related to their role in procurement. It may cover key
procurement or execution officials (and any external consultants/ advisors)
process of the contract, which involved in making a recommendation, various
can affect the decision of the approvals, or making a major decision at any
procuring entity directly or stage in procurement – i.e., during need
indirectly……” determination/ indenting, Tender Document
There may be dilemmas regarding the preparation/ preparation of comparative
officers related to the tender or tabulation; Technical and Financial evaluation of
Bids; negotiation/ signing of Contract; execution
of the contract; payments to the contractor.
62Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
Risk Mitigation Risk Mitigation
recipient, it may cause an inadvertent participating in current or imminent tenders or their execution process and, even if minor, b) As an illustration - COI (actual, potential, or
violation of Conduct rules. execution) who stand to derive a personal or routine transactions. perceived) can arise if such officers ( or his close
commercial benefit from their relationship with the family50) have:
recipient. Any gift received inadvertently in violation i) Substantial business interests in the
of the above must immediately either be returned or firm50 (e.g., shares more than 0.1% of
reported and deposited in Toshakhana/ Treasury. market cap), taken a loan or other
financial obligation (say discounts) from
3. Private Purchases from Official Officials involved in Public Procurement must never the firm or its personnel50), etc.
Suppliers: Procuring Officials may indulge in any non-official pecuniary transaction with ii) Business relationships with the firm - say
mistakenly consider it innocuous to the contractors, suppliers, or service providers with previously worked for the firm or availed
seek discounts in private whom they have official dealings, including seeking hospitality/ gifts beyond the limits laid
procurements from suppliers having or accepting special facilities or discounts on private down in the Code of Conduct of the
official dealings or its allied firms purchases (particularly the same items that are being organisation, etc.
(especially from Rate Contract ordered officially on rate contracts). iii) Familial relationship50 with the personnel
holders). of the firm.
iv) close personal friendships or regular
4. Sponsorship of Events: Procuring Officials involved in Public Procurement must never (say, more than once in a quarter) social
Officials may mistakenly consider it indulge in any non-official pecuniary transaction with interactions (e.g., clubs, games, social
innocuous to seek financial favours the contractors, suppliers, or service providers with associations) with the Firm’s personnel,
(donations, advertisements for whom they have official dealings, including soliciting etc.
souvenirs, and contributions in cash or of sponsorship for unofficial and private cultural,
kind) in relation to sponsoring cultural, social, sporting, religious, charitable, or similar c) Resolution of COI: It shall be the responsibility
social, charitable, religious, or sporting organisations or events. of such officials to declare COI (to the extent he
events in the false belief that since is aware of, in normal course) with reference to
they are personally not benefitted, it a procurement process to the Competent
would not be a violation of CIPP. Authority/ next higher officer. The competent
officer may evaluate the level of COI and the
5. Conflict of Interest (COI): para Interpretation of Conflict of Interest would depend on sensitivity of the function assigned to the official.
3.2-1-a)v) Code of Integrity for Public the organisational structure and its unique He may either determine
Procurement has a provision that circumstances and cannot be laid down universally. i) COI is insignificant enough to influence
defines Conflict of Interest as:” However, some illustrative examples are given below the type of function performed by the
“…any personal, financial, or to provide context. official and ask the officer to continue his
business relationship between a) Officers that can be considered to be related to function.
the bidder and any personnel of the tender or execution process would depend ii) If COI or the type of function is significant,
the procuring entity who are on the organisational structure and sensitivity of nominate any alternative officer to
directly or indirectly related to their role in procurement. It may cover key perform the function (partly or fully) of this
procurement or execution officials (and any external consultants/ advisors) official in that procurement process.
process of the contract, which involved in making a recommendation, various
can affect the decision of the approvals, or making a major decision at any
procuring entity directly or stage in procurement – i.e., during need
indirectly……” determination/ indenting, Tender Document
There may be dilemmas regarding the preparation/ preparation of comparative
officers related to the tender or tabulation; Technical and Financial evaluation of 50 For purpose of COI, Firm includes its allied firms also. Firm’s personnel for this purpose, shall mean – senior
executives (or team handling the bidding) at the bidding firm. Close family for this purpose shall be officer’s spouse,
Bids; negotiation/ signing of Contract; execution
parents, children, and their families. As far as extended family - Siblings/ Uncles/ Aunts/ Cousins and their families
of the contract; payments to the contractor. are concerned, the situation would depend on closeness of relationships and whether the officer would in normal
course be aware of their activities.
62 63Chapter 3: Supplier Relationship Management
3.6. Development of New Sources and Registration/ Empanelment/
Pre-qualification of Suppliers
1. Normally, in open tendering, there should be no restriction on prior registration. Entities
may provide for registration after selection in unrestricted open tendering. Differences may
be noted between registration, empanelment (maintaining a classified list of firms based
on their experience usually required in case of limited tenders), and prequalification.
a) Registration is to establish genuine identification of the firm (e.g., for e-procurement
portals, preferential procurement, and so on).
b) Empanelment is to establish prima-facie capability for restricted tendering (not open
tendering, e.g., limited tendering panels).
c) Pre-qualification & Approved List/ Multi-use List:
i) Pre-qualification: Wherever the nature of the requirement dictates competition
only among prequalified bidders (without vitiation of prices offered by unqualified
bidders), prequalification may be done with open tendering in the prequalification
bidding stage.
ii) Approved List/ Multi-use List: If there are frequent requirements of such nature,
prequalification may be done through an open process with an extended validity of
the Shortlist of Qualified Bidders (called List of approved Sources, in some
organisations, e.g., Ministry of Railways), for example, one year or longer. The use
of a List of Qualified Bidders is also known as a Multi-use list in many countries, as
distinct from empanelment (e.g., Limited Tender Panel - which does not undergo a
formal open tender pre-qualification/ EoI process). In such long-term Multi-use lists
or Approved Lists, if any competent bidder applies for inclusion at any time, it
should be examined as per the criteria of the original multi-use list.
2. However, since in common parlance, registration is a word interchangeably used by most
departments for all the above three concepts, this usage is being retained, though the
distinction would be clear from the context of usage.
3. For goods and services not available on GeM, and for Works, the Head of Minis that
Department or Office specifically requires. Ensuring an up-to-date and current list of
registered, capable, and competent suppliers facilitates efficiency, economy, and
promotion of competition in public procurement, especially while floating a limited tender/
local purchase/ direct contracting. For such tenders, it may be possible to skip bidder
qualification to avoid unnecessary repetition/ duplication of efforts, thereby saving time,
especially in the case of emergency procurement. Registration of the supplier should be
done following a fair, transparent, and reasonable procedure and after giving due publicity.
Such registered suppliers should be on-boarded on GeM as and when the item or service
gets listed on GeM.51. The list of registered Firms should s for the subject matter of
procurement be exhibited on websites of the Procuring Entity/ their e-Procurement portals.
4. Ministries / Departments with a significant volume of procurements may follow their own
policies and procedures for the registration of vendors if they already exist. The policies
and procedures for registration described below are for the non-mandatory generic
guidance of ministries/departments that do not have their own policies/ procedures for this.
The Ministry/ Department shall notify the authorities competent to deal with the
applications and grant registrations, along with their jurisdictions. The appellate authority
51 Amended vide DoE OM No. F.1/26/2018-PPD dated 02.04.2019.
64Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
3.6. Development of New Sources and Registration/ Empanelment/ shall be at least one level above the registering authority or as designated by the Ministry/
Department.
Pre-qualification of Suppliers
5. All Ministries/Departments may use such lists prepared by other Ministries / Departments
1. Normally, in open tendering, there should be no restriction on prior registration. Entities as and when necessary. Registered suppliers are ordinarily exempted from furnishing
may provide for registration after selection in unrestricted open tendering. Differences may earnest money deposit/ bid security with their tenders for items and Monetary Limits for
be noted between registration, empanelment (maintaining a classified list of firms based which they are registered.
on their experience usually required in case of limited tenders), and prequalification.
6. Categories for Registration: In case of procurement of goods, the Administrative
a) Registration is to establish genuine identification of the firm (e.g., for e-procurement Department shall register firms as suppliers of goods in different trade groups of goods in
portals, preferential procurement, and so on). the following broad categories:
b) Empanelment is to establish prima-facie capability for restricted tendering (not open
a) Manufacturers who supply indigenous items;
tendering, e.g., limited tendering panels).
b) Agents/distributors of such manufacturers who desire to market their production only
c) Pre-qualification & Approved List/ Multi-use List:
through their agents;
i) Pre-qualification: Wherever the nature of the requirement dictates competition c) Foreign manufacturers with/ without their accredited agent in India;
only among prequalified bidders (without vitiation of prices offered by unqualified d) Stockists of imported spares or other specified items;
bidders), prequalification may be done with open tendering in the prequalification e) Suppliers of imported goods having regular arrangements with foreign manufacturers.
bidding stage.
7. Registration of Manufacturers: One of the main prerequisites for registration as a
ii) Approved List/ Multi-use List: If there are frequent requirements of such nature,
manufacturer is that the firm should possess its own in-house testing facilities. In the case
prequalification may be done through an open process with an extended validity of
of MSE units, the firm does not need its own testing facilities but regular arrangements
the Shortlist of Qualified Bidders (called List of approved Sources, in some
with other reputed government or government-approved or private agencies in its area for
organisations, e.g., Ministry of Railways), for example, one year or longer. The use
product testing. Before the manufacturer is included in the list of registered suppliers, the
of a List of Qualified Bidders is also known as a Multi-use list in many countries, as
Procuring Entity shall verify the bona fides and standing of the firm. The procuring Entity
distinct from empanelment (e.g., Limited Tender Panel - which does not undergo a
may also seek assistance from the inspection wing of other inspecting agencies. In the
formal open tender pre-qualification/ EoI process). In such long-term Multi-use lists
case of firms that have an established quality maintenance system with ISO 9001- 2000
or Approved Lists, if any competent bidder applies for inclusion at any time, it
certification (latest version) from authorised agencies, the Procuring Entity may consider
should be examined as per the criteria of the original multi-use list.
the registration of such firms without carrying out a capacity assessment. Even in the case
2. However, since in common parlance, registration is a word interchangeably used by most of firms that have an established quality maintenance system with ISO 9001- 2000
departments for all the above three concepts, this usage is being retained, though the certification (latest version) from authorised agencies, it is necessary for the Procuring
distinction would be clear from the context of usage. Entity to verify the quality processes put in place.
3. For goods and services not available on GeM, and for Works, the Head of Minis that 8. Grades (Monetary Limits) for Registration: Registration should be done by grading the
Department or Office specifically requires. Ensuring an up-to-date and current list of firms (Grade A, B, and so on) based on their capability to execute contracts/ orders of
registered, capable, and competent suppliers facilitates efficiency, economy, and different monetary limits in the relevant category of requirements. The monetary limits
promotion of competition in public procurement, especially while floating a limited tender/ should be carefully fixed while keeping in view the banker's reports, the capacity and
local purchase/ direct contracting. For such tenders, it may be possible to skip bidder capability of the firm, and other financial information indicated in the balance sheets, such
qualification to avoid unnecessary repetition/ duplication of efforts, thereby saving time, as ‘profit and loss statements.’ An example (not mandatory) of gradation is as follows:
especially in the case of emergency procurement. Registration of the supplier should be
a) Grade-A: Rs. 25 (Rupees twenty-five) lakh and above;
done following a fair, transparent, and reasonable procedure and after giving due publicity.
b) Grade B: Rupees five lakh to Rs.25(Rupees twenty-five) lakh;
Such registered suppliers should be on-boarded on GeM as and when the item or service
c) Grade C: Rupees One lakh and up to Rupees five lakh.
gets listed on GeM.51. The list of registered Firms should s for the subject matter of
9. The firms that are registered for the supply of orders valued above Rupees five lakh should
procurement be exhibited on websites of the Procuring Entity/ their e-Procurement portals.
invariably be manufacturers or their authorised agents. Wherever practical, the procuring
4. Ministries / Departments with a significant volume of procurements may follow their own
Entity shall register the manufacturers and not agents or intermediaries. A sole selling
policies and procedures for the registration of vendors if they already exist. The policies
agent/ authorised agent could be considered for registration, subject to the condition that
and procedures for registration described below are for the non-mandatory generic
the Procuring Entity is satisfied that he is the sole selling agent of manufacturers and that
guidance of ministries/departments that do not have their own policies/ procedures for this.
the Procuring Entity ascertains the financial and technical capabilities of the
The Ministry/ Department shall notify the authorities competent to deal with the
manufacturers. The availability of a suitable arrangement with the sole selling agent for
applications and grant registrations, along with their jurisdictions. The appellate authority
after-sales service shall also be ensured, and the Procuring Entity shall also satisfy itself
that a valid legal agreement exists between the applicant unit and its sole selling agent
51 Amended vide DoE OM No. F.1/26/2018-PPD dated 02.04.2019. during the period for which he is registered.
64 65Chapter 3: Supplier Relationship Management
10. Procedure for Registration:
a) Registration of the suppliers should be done following a fair, transparent, and
reasonable procedure and after giving due publicity. Details of the procedure for
registration of new firms may be uploaded on the website and published in the form of
a booklet for information of the suppliers. Timeframes and criteria for registration of
new suppliers may be clearly indicated;
b) Possible sources for any category/ group of requirements can be identified based on
internal and external references. Data on new suppliers can be obtained from the
response received from suppliers, open tender advertisements, pre-qualification bids,
Expression of Interest (EoI), against various enquiries on the website, dedicated
websites, exhibitions, buyer-seller meets, various publications of NSIC, Development
Commissioner of the Small Industries Service Institute, BIS, trade journals, and so on.
The e-procurement and GeM portals pre-register suppliers online. Such data can be a
source of information on prospective suppliers;
c) The list of registered contractors shall be updated on a regular basis (annually). New
supplier(s) may be considered for registration at any time, provided they fulfil all the
required conditions. For any larger scale or critical registration or development of new
suppliers, the Procuring Entity should call for EoI by publicising its need for the
development of sources. The stages to be followed together with the applicable
guidelines for EoI have been detailed in Chapter 5;
d) While registering the firms, an undertaking may be obtained from them that they will
abide by the CIPP enclosed with the application with a clear warning that, in case of
transgression of the code of integrity, their names are likely to be deleted from the list
of registered suppliers, besides any other penalty or more severe action as deemed
fit;
e) Along with the new/ renewal application for registration, the suppliers should also be
asked to declare that, if awarded a contract in any LTE in which they participate, they
bind themselves to abide by the Procuring Entity’s General Conditions of Contract
(GCC). Such GCC should be part of the application.
f) Registered vendors must participate in relevant limited tenders. In case they do not
respond to at least three (3) tenders in a year on being invited to do so (if there were
at least 6 invitations to them), they may be removed from the list of registered vendors.
g) Eligibility:
i) Any firm situated in India or abroad that is in the business of providing goods/
works/ services of specified categories of interest shall be eligible for registration;
ii) Where registration is granted based on partly outsourced arrangements/
agreements, it shall always be the responsibility of the registered unit to keep such
arrangements/agreements renewed/alive and to keep their registration valid for the
period for which it has been granted. Any failure in this regard may make the
registration null and void ineffective retrospectively from any such dates which the
registering authority considers appropriate;
iii) Suppliers should possess a valid Digital Signature Certificate (DSCs) Class III with
the company name at the time of registration/ renewal to enable them to participate
in e-procurements.
iv) The Firm should also have good internal governance, such as whistleblower policy,
commitment to ESG (Environmental, Social, and Governance) code of conduct,
code of business ethics, etc.
66Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
10. Procedure for Registration: v) The firm against whom punitive action has been taken shall not be eligible for re-
a) Registration of the suppliers should be done following a fair, transparent, and registration during the currency of punitive action. Registration requests may not
reasonable procedure and after giving due publicity. Details of the procedure for be entertained from firms (or their allied firms) who are deregistered/banned;
registration of new firms may be uploaded on the website and published in the form of h) Assessment of Capacity and Capability: The application form, complete in all
a booklet for information of the suppliers. Timeframes and criteria for registration of respects and accompanied by the requisite processing fee and prescribed documents,
new suppliers may be clearly indicated; shall be submitted by the firms to the registering authority. The registration application
b) Possible sources for any category/ group of requirements can be identified based on form, duly filled-in, when received from the firms, shall be scrutinised carefully to
internal and external references. Data on new suppliers can be obtained from the assess the capacity and capability of the firms, including credentials, manufacturing
response received from suppliers, open tender advertisements, pre-qualification bids, capability, quality control system, past performance, after-sales service facilities,
Expression of Interest (EoI), against various enquiries on the website, dedicated financial background, and so on, of the applicant. References shall be made to other
websites, exhibitions, buyer-seller meets, various publications of NSIC, Development firms of the standing of whom the applicant firm claims to be a supplier/contractor.
Commissioner of the Small Industries Service Institute, BIS, trade journals, and so on. Likewise, the applicant firm’s bankers may also be requested to advise about the firm's
The e-procurement and GeM portals pre-register suppliers online. Such data can be a financial standing.
source of information on prospective suppliers; i) In cases where the firm is not considered capable and registration cannot be granted,
c) The list of registered contractors shall be updated on a regular basis (annually). New the concerned authority shall communicate the deficiencies and shortcomings directly
supplier(s) may be considered for registration at any time, provided they fulfil all the to the firms under intimation of the appellate authority. Where a request for re-
required conditions. For any larger scale or critical registration or development of new verification and review is made by the firm, along with any fee as prescribed and within
suppliers, the Procuring Entity should call for EoI by publicising its need for the the period prescribed by the Department, a review shall be undertaken. Requests for
development of sources. The stages to be followed together with the applicable re-verification after the expiry of the said period would be treated as a fresh application,
guidelines for EoI have been detailed in Chapter 5; and a processing fee, if any is prescribed, charged accordingly;
d) While registering the firms, an undertaking may be obtained from them that they will j) If considered to be capable after carefully assessing and verifying credentials, the firm
abide by the CIPP enclosed with the application with a clear warning that, in case of may be granted registration with the approval of CA.
transgression of the code of integrity, their names are likely to be deleted from the list k) Registration should be for specific trade groups of goods/works/services. For this
of registered suppliers, besides any other penalty or more severe action as deemed purpose, all goods/ works/services should be divided into trade groups, and the
fit; information published on the relevant portals/ websites;
e) Along with the new/ renewal application for registration, the suppliers should also be l) It should be mentioned in the letter of registration that the registration is valid for a
asked to declare that, if awarded a contract in any LTE in which they participate, they specified period (one to three years). At the end of this period, the registered
bind themselves to abide by the Procuring Entity’s General Conditions of Contract supplier(s) willing to continue with registration is to apply afresh for renewal of
(GCC). Such GCC should be part of the application. registration. However, the registration would be initially treated as provisional, and it
f) Registered vendors must participate in relevant limited tenders. In case they do not would be treated as confirmed only after the firm has satisfactorily executed one order
respond to at least three (3) tenders in a year on being invited to do so (if there were of the relevant category and value from the Procuring Entity. The extension of validity
at least 6 invitations to them), they may be removed from the list of registered vendors. of registration is not a matter of right, and the Procuring Entity reserves the right not to
g) Eligibility: extend such registration without assigning any reason. New supplier(s) may also be
i) Any firm situated in India or abroad that is in the business of providing goods/ considered for registration at any time, provided they fulfil all the required conditions;
works/ services of specified categories of interest shall be eligible for registration; m) All registered suppliers should be allocated a unique registration number. The list of
ii) Where registration is granted based on partly outsourced arrangements/ registered suppliers for the subject matter of procurement (indicating the names and
agreements, it shall always be the responsibility of the registered unit to keep such addresses of the registered suppliers with details of the requirements and monetary
arrangements/agreements renewed/alive and to keep their registration valid for the value they will supply, as well as the validity period, and so on, for which they are
period for which it has been granted. Any failure in this regard may make the registered), shall be exhibited on the websites of the Procuring Entity;
registration null and void ineffective retrospectively from any such dates which the n) Within the monetary limits so prescribed, as also for the category of registration, the
registering authority considers appropriate; registered firm may be exempted from depositing the Earnest Money Deposit (EMD).
iii) Suppliers should possess a valid Digital Signature Certificate (DSCs) Class III with In other categories and higher monetary limits, the supplier would be treated as any
the company name at the time of registration/ renewal to enable them to participate unregistered supplier and not be entitled to the privileges of a registered supplier. The
in e-procurements. monetary limit or category, so laid down, does not, however, debar a firm from getting
iv) The Firm should also have good internal governance, such as whistleblower policy, orders more than the monetary limit or for other categories, provided the Procuring
commitment to ESG (Environmental, Social, and Governance) code of conduct, Entity is satisfied with the capacity and capability of the firm but a requisite security
code of business ethics, etc. deposit should be obtained, as is being done in the case of unregistered firms;
66 67Chapter 3: Supplier Relationship Management
o) The performance and conduct of every registered supplier are to be monitored by the
relevant department. Procuring Entity should also reserve the right to remove firms
who do not perform satisfactorily, even during the validity of registration (after giving
due opportunity to the supplier to make a representation), if they fail to abide by the
terms and conditions of the registration or fail to execute contracts on time or supply
substandard goods or make any false declaration to any Government agency or for on
public interest considerations;
p) The procuring entity shall retain its option to reassess firms already registered at any
later date to satisfy itself with the current financial soundness/creditworthiness,
facilities available, and so on. Thereafter, the Procuring Entity may decide to retain
them as registered suppliers for the requirements and monetary limit that were earlier
considered or with necessary changes as deemed fit. In case of adverse reports from
the team of Procuring Entity officers who reassess the firm, Procuring Entity shall
delete such firm from the registered suppliers' list;
(Rule 150 of GFR 2017)
3.7. Debarment of Suppliers
3.7.1 GFR Provisions
Registration of suppliers and their eligibility to participate in Procuring Entity’s procurements
is subject to compliance with the Code of Integrity for Public Procurement and satisfactory
performance in contracts. Rule 151 of General Financial Rules (GFR), 2017 states the
following regarding the ‘Debarment from Bidding’: -
a) A bidder shall be debarred if he has been convicted of an offence-
i) under the Prevention of Corruption Act, 1988, or
ii) the Indian Penal Code52 (IPC), 1860 or any other law for the time being in force,
for causing any loss of life or property or causing a threat to public health as part
of the execution of a public procurement contract.
b) A bidder debarred under sub-section (a), or any successor of the bidder shall not be
eligible to participate in a procurement process of any procuring entity for a period not
exceeding three years commencing from the date of debarment.
c) A procuring entity may debar a bidder or any of its successors from participating in any
procurement process undertaken by it for a period not exceeding two years if it
determines that the bidder has breached the code of integrity.
d) The bidder shall not be debarred unless such bidder has been given a reasonable
opportunity to represent against such debarment.
3.7.2 Current Guidelines for Debarment
1. PPD DoE did consultations on the issue of Debarment with major procuring Ministries/
Departments and issued the following ‘Debarment Guidelines’ in suppression of all earlier
instructions on this subject53. Public Procurement organisations who have existing
guidelines for Debarment (by any name) should revise their guideline in conformity with
these guidelines issued by PPD, DoE.
52 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
53Notified vide OM No. F.1/20/2018-PPD issued by Department of Expenditure dated 02.11.2021.
68Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
o) The performance and conduct of every registered supplier are to be monitored by the 2. Guidelines on Debarment of Firms from Bidding:
relevant department. Procuring Entity should also reserve the right to remove firms a) The guidelines are classified under the following two types: -
who do not perform satisfactorily, even during the validity of registration (after giving
i) In cases where debarment is proposed to be limited to a single Ministry, the
due opportunity to the supplier to make a representation), if they fail to abide by the
Ministry itself can issue the appropriate Orders, thereby banning all its business
terms and conditions of the registration or fail to execute contracts on time or supply
dealing with the debarred firm.
substandard goods or make any false declaration to any Government agency or for on
ii) Where it is proposed to extend the debarment beyond the jurisdiction of the
public interest considerations;
Ministry, i.e., covering all central Ministries/ Departments, the requisite Orders shall
p) The procuring entity shall retain its option to reassess firms already registered at any
be issued by the Department of Expenditure (DoE), Ministry of Finance (MoF).
later date to satisfy itself with the current financial soundness/creditworthiness,
b) Definitions:
facilities available, and so on. Thereafter, the Procuring Entity may decide to retain
i) Firm: The term 'firm' or 'bidder" has the same meaning for the purpose of these
them as registered suppliers for the requirements and monetary limit that were earlier
Guidelines, which includes an individual or person, a company, a cooperative
considered or with necessary changes as deemed fit. In case of adverse reports from
society, a Hindu undivided family and an association or body of persons, whether
the team of Procuring Entity officers who reassess the firm, Procuring Entity shall
incorporated or not, engaged in trade or business.
delete such firm from the registered suppliers' list;
ii) Allied firm: All concerns which come within the sphere of effective influence of the
(Rule 150 of GFR 2017)
debarred firms shall be treated as allied firms. In determining this, the factors listed
3.7. Debarment of Suppliers in its definition in the ‘Procurement Glossary’ section may be kept in view.
iii) The terms “banning of a firm,” ‘suspension,’ ‘Black-Listing’ etc. convey the same
3.7.1 GFR Provisions
meaning as “Debarment".
Registration of suppliers and their eligibility to participate in Procuring Entity’s procurements c) All ministries/departments must align their existing debarment guidelines with these
is subject to compliance with the Code of Integrity for Public Procurement and satisfactory guidelines. Further, tender documents must also be suitably amended if required.
performance in contracts. Rule 151 of General Financial Rules (GFR), 2017 states the 3. Debarment by a Single Ministry/ Department: Orders for Debarment of a firm(s) shall
following regarding the ‘Debarment from Bidding’: - be passed by a Ministry/ Department, keeping in view the following:
a) A bidder shall be debarred if he has been convicted of an offence- a) A bidder (including its successors/ allied firms) may be debarred from participating in
i) under the Prevention of Corruption Act, 1988, or any procurement process for a period not exceeding two years (along with such other
ii) the Indian Penal Code52 (IPC), 1860 or any other law for the time being in force, actions as may be permissible under law) for the following reasons:
for causing any loss of life or property or causing a threat to public health as part i) If it is determined that the bidder has breached the code of integrity as per Rule
of the execution of a public procurement contract. 175 of GFRs 2017. (Refer to para 3.2 of this Manual for Code of Integrity).
b) A bidder debarred under sub-section (a), or any successor of the bidder shall not be ii) False declaration of local content by Class I/ Class II local suppliers under Public
eligible to participate in a procurement process of any procuring entity for a period not Procurement (Preference to Make in India, Order 2017, dated 16/09/2020 or later,
exceeding three years commencing from the date of debarment. i.e., the Make in India Order) shall also be treated as a breach of the code of
c) A procuring entity may debar a bidder or any of its successors from participating in any integrity. A supplier who has been debarred by any procuring entity as per this sub-
procurement process undertaken by it for a period not exceeding two years if it para:
determines that the bidder has breached the code of integrity. 1) The fact and duration of debarment for this reason by any procuring entity must
d) The bidder shall not be debarred unless such bidder has been given a reasonable be promptly brought to the notice of the Member-Convenor of the Standing
opportunity to represent against such debarment. Committee (Joint Secretary DPIIT, under the Make in India order) and the
Department of Expenditure through the concerned Ministry /Department or in
3.7.2 Current Guidelines for Debarment
some other manner.
1. PPD DoE did consultations on the issue of Debarment with major procuring Ministries/ 2) The Standing Committee shall consolidate such cases, and a centralized list or
Departments and issued the following ‘Debarment Guidelines’ in suppression of all earlier decentralized list of such suppliers with the period of debarment must be
instructions on this subject53. Public Procurement organisations who have existing maintained on a periodical basis and displayed on the website(s).
guidelines for Debarment (by any name) should revise their guideline in conformity with 3) Such suppliers, though debarred by a single Ministry/ Department, shall not be
these guidelines issued by PPD, DoE. eligible for preference under the Make in India Order for procurement by any
other procuring entity for the duration of the debarment. This shall be effective
from the date of uploading such debarment to the website(s).
52 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
53Notified vide OM No. F.1/20/2018-PPD issued by Department of Expenditure dated 02.11.2021.
68 69Chapter 3: Supplier Relationship Management
iii) For any other actions or omissions54 by the firm that, in the opinion of the Ministry/
Department, warrants debarment.
b) The debarment order shall not be circulated to other Ministries/ Departments. It will
only be applicable to all the attached/ subordinate offices, Autonomous bodies, Central
Public Sector Undertakings (CPSEs), etc. of the Ministry/ Department issuing the
debarment Order. Please refer to Annexure 38 for a format for debarment order.
c) The concerned Ministry/ Department, before issuing the debarment order against a
firm, must ensure that reasonable opportunity has been given to the concerned firm to
represent against such debarment (including a personal hearing if requested by the
firm). Please refer to Annexure 37 for the format of the Show-cause notice for
debarment.
d) The Secretary of Ministry/Department may nominate an officer at the rank of Joint
Secretary/Additional Secretary as competent authority (CA) to debar the firms.
e) The Ministry/Department will maintain a list of such debarred firms, which will also be
displayed on its website. Such a list on the website shall be automatically binding on
the departments, subordinate and attached offices, autonomous bodies, and CPSEs
under the Ministry, but in case of doubt, it can be confirmed by the issuing authority.
f) More than one Ministry/ Department may concurrently debar the same firm.
g) Debarment is an executive function and should not be allocated to the Vigilance
Department.
h) The period of debarment starts from the date of issue of the debarment order;
therefore, the process of debarment should be conducted expeditiously. Considering
the quasi-judicial nature of such proceedings and the need to afford a fair hearing to
the firm, the following timeline is suggested, which may be suitably modified
considering the specifics of an organisation:
i) Noticing of delinquency of the firm by the Procuring Entity – zero-day
ii) Evaluation of evidence and proposal to CA for debarment of the firm - 2 Weeks
iii) Issue of Show Cause Notice to the firm calling for written and oral submission. –
1 week.
iv) Time for submission, including reminders, etc – 3 weeks.
v) Evaluation of firm’s submission and giving oral hearing to the firm – 3 weeks
vi) Final Order, indicating an opportunity to the firm, 2 weeks to appeal to the
Secretary of Ministry/ Department as an appellate authority – 2 weeks.
vii) Total 12 weeks from zero-day, after which the debarment period starts.
viii) Receipt of Appeal and disposal of the same by the appellate authority – 4 weeks.
4. Debarment by CPSEs, Attached Offices/ Autonomous Bodies, GeM: Ministries/
Departments, at their option, may also delegate powers to debar bidders to their CPSEs,
Attached Offices/ Autonomous Bodies, etc. In such cases, broad principles for debarment
in sub-paras 3-a) to h) above are to be kept in mind. Debarments by such bodies shall be
applicable only to the procurements made by such bodies. Similarly, the Government e-
Marketplace (GeM) can also debar bidders for up to two years on its portal.
54 [Supply of substandard material; non-supply of material; abandonment of works; substandard quality of works;
failure to abide by “Bid Securing Declaration”; conviction under the Prevention of Corruption Act, 1988; conviction
under any law for causing any loss of life or property or causing a threat to public health as part of executing a
public procurement contract; employs a government servant who has been dismissed or removed on account of
corruption; employs a non-official convicted for an offence involving corruption or abetment of such an offence in a
position where he could corrupt government servants, or employs a government officer within one year of his
retirement who has had business dealings with him in an official capacity before retirement.]
70Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
iii) For any other actions or omissions54 by the firm that, in the opinion of the Ministry/ 5. Debarment across All Ministries/ Departments: In the following situations, the Ministry/
Department, warrants debarment. Department may consider debarring the firm from taking part in any tendering procedure
b) The debarment order shall not be circulated to other Ministries/ Departments. It will floated by all the Central Government Ministries/ Departments:
only be applicable to all the attached/ subordinate offices, Autonomous bodies, Central a) If the bidder has been convicted of an offence (Rule 151 (i) of GFRs, 2017), for
Public Sector Undertakings (CPSEs), etc. of the Ministry/ Department issuing the debarment upto three years:
debarment Order. Please refer to Annexure 38 for a format for debarment order. i) under the Prevention of Corruption Act, 1988, or
c) The concerned Ministry/ Department, before issuing the debarment order against a ii) the Indian Penal Code55 (IPC), 1860 or any other law for the time being in force,
firm, must ensure that reasonable opportunity has been given to the concerned firm to for causing any loss of life or property or causing a threat to public health as part
represent against such debarment (including a personal hearing if requested by the of the execution of a public procurement contract.
firm). Please refer to Annexure 37 for the format of the Show-cause notice for
b) The Ministry/ Department concerned should, after obtaining the approval of the
debarment.
Secretary concerned, forward to DoE a self-contained note setting out all the facts of
d) The Secretary of Ministry/Department may nominate an officer at the rank of Joint
the case and the justification for the proposed debarment, along with all the relevant
Secretary/Additional Secretary as competent authority (CA) to debar the firms.
papers and documents.
e) The Ministry/Department will maintain a list of such debarred firms, which will also be
c) Ministry/ Department, before forwarding the proposal to DoE, must ensure that
displayed on its website. Such a list on the website shall be automatically binding on
reasonable opportunity has been given to the concerned firm to represent against such
the departments, subordinate and attached offices, autonomous bodies, and CPSEs
debarment (including a personal hearing if requested by the firm). If DoE realizes that
under the Ministry, but in case of doubt, it can be confirmed by the issuing authority.
sufficient opportunity has not been given to the firm to represent against the
f) More than one Ministry/ Department may concurrently debar the same firm.
debarment, such debarment requests received from Ministries/ Departments shall be
g) Debarment is an executive function and should not be allocated to the Vigilance
rejected.
Department.
d) The firm shall remain debarred during the interim period till the final decision is taken
h) The period of debarment starts from the date of issue of the debarment order;
by DoE, only in the Ministry/ Department forwarding such proposal. For this purpose,
therefore, the process of debarment should be conducted expeditiously. Considering
the proposing Ministry shall issue an interim order debarring the firm from taking part
the quasi-judicial nature of such proceedings and the need to afford a fair hearing to
in tendering procedures floated by their Ministry/ Department following the procedure
the firm, the following timeline is suggested, which may be suitably modified
laid down in sub-para 3) above. Such order inter-alia must mention that the
considering the specifics of an organisation:
Government reserves its right to further debar the firm from taking part in any tendering
i) Noticing of delinquency of the firm by the Procuring Entity – zero-day procedure floated across all the Central Government Ministries/ Departments,
ii) Evaluation of evidence and proposal to CA for debarment of the firm - 2 Weeks following due procedure.
iii) Issue of Show Cause Notice to the firm calling for written and oral submission. – e) DoE can also give additional opportunity, at their option, to the firm to represent against
1 week. proposed debarment. DoE can also take suo-moto action to debar the firms in certain
iv) Time for submission, including reminders, etc – 3 weeks. circumstances. DoE shall complete the process of Debarment within 12 weeks after
v) Evaluation of firm’s submission and giving oral hearing to the firm – 3 weeks receiving the proposal from the concerned Ministry/ Department.
vi) Final Order, indicating an opportunity to the firm, 2 weeks to appeal to the f) DoE will issue the necessary orders for debarment for a period not exceeding three
Secretary of Ministry/ Department as an appellate authority – 2 weeks. years for offences mentioned in Rule 151 (i) of GFRs, 2017, after satisfying itself that
vii) Total 12 weeks from zero-day, after which the debarment period starts. the proposed debarment across all the Ministries/ Departments is in accordance with
viii) Receipt of Appeal and disposal of the same by the appellate authority – 4 weeks. the said rule. This scrutiny is intended to ensure uniformity of treatment in all cases.
4. Debarment by CPSEs, Attached Offices/ Autonomous Bodies, GeM: Ministries/ g) DoE will maintain a list of such debarred firms, which will be displayed on the GeM-
Departments, at their option, may also delegate powers to debar bidders to their CPSEs, Central Public Procurement Portal (CPPP). This list on CPPP shall be applicable to all
Attached Offices/ Autonomous Bodies, etc. In such cases, broad principles for debarment Ministries/ Departments, Attached and Subordinate Offices, CPSEs, and Autonomous
in sub-paras 3-a) to h) above are to be kept in mind. Debarments by such bodies shall be bodies, but in case of doubt, they may confirm it from issuing authority.
applicable only to the procurements made by such bodies. Similarly, the Government e- h) No contract of any kind whatsoever shall be placed on the firm debarred by DoE,
Marketplace (GeM) can also debar bidders for up to two years on its portal. including its allied firms, during the period of debarment by any Ministry/ Department/
Attached/Subordinate offices of the Government of India, including autonomous
bodies, CPSEs, etc., after the issue of a debarment order.
54 [Supply of substandard material; non-supply of material; abandonment of works; substandard quality of works;
failure to abide by “Bid Securing Declaration”; conviction under the Prevention of Corruption Act, 1988; conviction
under any law for causing any loss of life or property or causing a threat to public health as part of executing a
public procurement contract; employs a government servant who has been dismissed or removed on account of
corruption; employs a non-official convicted for an offence involving corruption or abetment of such an offence in a
position where he could corrupt government servants, or employs a government officer within one year of his
retirement who has had business dealings with him in an official capacity before retirement.] 55 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
70 71Chapter 3: Supplier Relationship Management
6. Review and Revocation of Orders:
a) An order for debarment passed shall be deemed to have been automatically revoked
on the expiry of the period of debarment specified therein, and it will not be necessary
to issue a specific formal order of revocation.
b) The authorised entity (DoE, Ministry/ Department or CPSEs, Attached Offices/
Autonomous Bodies, GeM, etc.) that issued the order of debarment can review or
revoke the debarment order before the period of debarment is over, suo-moto (based
on new facts that come to light) or on an appeal by the debarred bidder. After a review,
an Order for modification of the period of debarment or revocation of debarment, if
there is adequate justification for the same, can be issued. Ordinarily, such
modification/ revocation of the Order should be done with the approval of the Secretary
concerned of DoE or the Ministry/Department that issued such orders. In case of
debarments done by CPSEs, attached offices/autonomous bodies, GeM, etc., such
modification/ revocation of the debarment orders should be done only with the approval
of at least a board-level officer.
7. Other Provisions (common to both types of debarments):
a) The debarment order shall mention the reason(s) in brief that led to the debarment of
the firm and the jurisdictional extent to which the order shall be applicable, besides the
validity period of debarment.
b) No contract of any kind whatsoever shall be placed with a debarred firm, including its
allied firms, after the issue of a debarment order by the entities in the jurisdiction
mentioned in the order. Bids from only such firms shall be considered for placement of
contract, which are neither debarred on the date of opening of tender (opening of first
bid, normally called as technical bid, in case of two packet/two stage tendering) nor
debarred on the date of contract (i.e., date of issue of Letter of Acceptance). Even in
the cases of risk purchase, no contract should be placed on such debarred firms.
c) If any debarred firm submits the bid, it will be ignored. In case such firm is lowest (L-
1), the next lowest firm shall be considered as L-1. Bid security submitted by such
debarred firms shall be returned to them.
d) Contracts concluded before the issue of the debarment order shall not be affected by
the debarment Orders.
e) The Debarment shall be automatically extended to all its allied firms. In case a joint
venture/ consortium is debarred, all partners will also stand debarred for the period
specified in the Debarment Order. The names of partners should be clearly specified
in the “Debarment Order.”
f) Debarment in any manner does not impact any other contractual or other legal rights
of the procuring entities.
g) The period of debarment shall start from the date of issue of the debarment order for
the issuing entity. In respect of procuring entities other than the one that has carried
out the debarment, the debarment takes effect prospectively from the date of uploading
on the website(s) in such a manner that ongoing procurements are not disrupted.
h) Ordinarily, the period of debarment should not be less than six months.
i) It is noticed that may procuring entities take undertaking from the bidders with respect
to their debarment status/ period. Such undertakings, if taken, must be in conformity
with the Debarment Guidelines, as above, to avoid any possible confusion.
8. Safeguarding Procuring Entity’s Interests during Debarment of Suppliers: Suppliers
are important assets for the procuring entities, and punishing delinquent suppliers should
72Chapter 3: Supplier Relationship Management Manual for Procurement of Goods, Second Edition, 2024
6. Review and Revocation of Orders: be the last resort. It takes a lot of time and effort to develop, register and mature a new
a) An order for debarment passed shall be deemed to have been automatically revoked supplier. In case of a shortage of suppliers in a particular group of materials/equipment,
on the expiry of the period of debarment specified therein, and it will not be necessary such punishment may also hurt the interest of the Procuring Entity. Therefore, the
to issue a specific formal order of revocation. Procuring Entity may always seek the views of the concerned department regarding the
b) The authorised entity (DoE, Ministry/ Department or CPSEs, Attached Offices/ repercussions of such punitive action on the continuity of procurements. Procuring Entity
Autonomous Bodies, GeM, etc.) that issued the order of debarment can review or may give due to weightage the past performance of the supplier. In case of a shortage of
revoke the debarment order before the period of debarment is over, suo-moto (based suppliers and in cases of less serious misdemeanours, the Procuring Entity may
on new facts that come to light) or on an appeal by the debarred bidder. After a review, pragmatically analyse the circumstances, reform the supplier, and get a written
an Order for modification of the period of debarment or revocation of debarment, if commitment from the supplier that his performance will improve. If this fails, efforts should
there is adequate justification for the same, can be issued. Ordinarily, such be made to see if a shorter period of debarment can serve the purpose. (Rule 151 of GFR
modification/ revocation of the Order should be done with the approval of the Secretary 2017)
concerned of DoE or the Ministry/Department that issued such orders. In case of
3.8. Enlistment of Indian Agents
debarments done by CPSEs, attached offices/autonomous bodies, GeM, etc., such
modification/ revocation of the debarment orders should be done only with the approval Ministries/ Departments, if they so require, may enlist Indian agents who desire to quote
of at least a board-level officer. directly on behalf of their foreign principals56. (Rule 152 of GFR 2017)
7. Other Provisions (common to both types of debarments):
a) The debarment order shall mention the reason(s) in brief that led to the debarment of
the firm and the jurisdictional extent to which the order shall be applicable, besides the
validity period of debarment.
b) No contract of any kind whatsoever shall be placed with a debarred firm, including its
allied firms, after the issue of a debarment order by the entities in the jurisdiction
mentioned in the order. Bids from only such firms shall be considered for placement of
contract, which are neither debarred on the date of opening of tender (opening of first
bid, normally called as technical bid, in case of two packet/two stage tendering) nor
debarred on the date of contract (i.e., date of issue of Letter of Acceptance). Even in
the cases of risk purchase, no contract should be placed on such debarred firms.
c) If any debarred firm submits the bid, it will be ignored. In case such firm is lowest (L-
1), the next lowest firm shall be considered as L-1. Bid security submitted by such
debarred firms shall be returned to them.
d) Contracts concluded before the issue of the debarment order shall not be affected by
the debarment Orders.
e) The Debarment shall be automatically extended to all its allied firms. In case a joint
venture/ consortium is debarred, all partners will also stand debarred for the period
specified in the Debarment Order. The names of partners should be clearly specified
in the “Debarment Order.”
f) Debarment in any manner does not impact any other contractual or other legal rights
of the procuring entities.
g) The period of debarment shall start from the date of issue of the debarment order for
the issuing entity. In respect of procuring entities other than the one that has carried
out the debarment, the debarment takes effect prospectively from the date of uploading
on the website(s) in such a manner that ongoing procurements are not disrupted.
h) Ordinarily, the period of debarment should not be less than six months.
i) It is noticed that may procuring entities take undertaking from the bidders with respect
to their debarment status/ period. Such undertakings, if taken, must be in conformity
with the Debarment Guidelines, as above, to avoid any possible confusion.
8. Safeguarding Procuring Entity’s Interests during Debarment of Suppliers: Suppliers
are important assets for the procuring entities, and punishing delinquent suppliers should 56Rule 52 of GFR, 2017 amended vide OM No. F.26/2/2016-PPD issued by Department of Expenditure dated
25.07.2017.
72 73Manual for Procurement of Goods, Second Edition, 2024
Chapter 4: Modes of Procurement and Tendering Systems
4.1. Modes of Procurement
1. Offers from prospective bidders in public procurement must be invited according to a
procedure that achieves a balance between the need for the widest competition, on the
one hand, and the complexity, time, effort, and cost of the procedure, on the other hand.
Different modes of procurement are used to suit various procurement circumstances to
achieve this balance. Various modes of procurement vary the extent of competition (width
and specificity of catchment area of bidders) to suit different procurement situations. Mode
of Procurement addresses the ‘Right Source’ of the 5Rs.
2. There are laid down delegation of powers to approve different modes of procurement to
various competent authorities as shown in DFPR (Annexures 2 and 3). Each procuring
entity may also publish its own Schedule of Procurement Powers (SoPP) delegating such
powers within the entity. A suggested format for SoPP is given at Annexure 4.
3. The various modes of procurement that can be used in public procurement are (GFR
201757):
a) Advertised Modes: These modes of procurement aim for the widest possible
competition through wide publicity (Rule 161 GFR 2017):
i) Open Tender Enquiry (OTE, also known as National Competitive Bidding – NCB,
or simply Advertised Tender Enquiry, but this manual would stick to OTE);
ii) Global Tender Enquiry (GTE, also known as International Competitive Bidding –
ICB, but this manual would stick to GTE)
iii) Rate Contracts
iv) Electronic Reverse Auction (eRA) - Dynamic Price Discovery
b) Pre-Qualification Modes: These modes of procurement are restricted to shortlisted
pre-qualified bidders. The shortlisting is done transparently, based on qualification
criteria to identify bidders who have the capability to perform the contract. Shortlisting
itself is done through wide publicity akin to advertised tenders.
i) Pre-Qualification Bidding Mode (PQB)
ii) Approved Vendor Lists (AVL)
c) Restricted Modes: These modes of procurement are restricted to known, selected
bidders. Unlike the Pre-qualification mode, the shortlisting is not based on rigorous
qualification criteria through wide publicity. The shortlisting/ registration of bidders (as
per para 3.6 above) is based on less rigorous checks of capability and past experience.
(Rule 162, GFR 2017).
i) Limited Tender Enquiry - LTE (up to Rs. 50 (Rupees Fifty) lakh);
ii) Special Limited Tender Enquiry (SLTE above Rs. 50 (Rupees Fifty) lakh under
exceptional circumstances)
d) Nomination Modes: Procurement in these modes of procurement is done from a
single source in special circumstances. (Rule 166 GFR 2017)
i) Proprietary Article Certificate (PAC);
57 Various thresholds for these Modes of procurements have been revised upwards vide PPD’s OM No. F.1/3/2014-
PPD dt. 10.07.2024
75Chapter 4: Modes of Procurement and Tendering Systems
ii) Single Tender Enquiry (STE) without PAC
e) Shopping Modes: Procurement in these modes of procurement is done without
tendering or calling for formal bids for small value procurements. (Rule 154, 155 GFR
2017)
i) Direct Procurement without Quotation;
ii) Direct Procurement by Purchase Committee;
4.2. Open Tender Enquiry (OTE)
1. In Open Tender Enquiry (OTE), an attempt is made to attract the widest possible
competition by publishing the NIT simultaneously on the designated websites. This is the
default mode of procurement and gives the best value for money, but the procedure is
relatively complex and prolonged. The systemic cost of this procedure may be high enough
to be unviable for smaller value procurements.
2. OTE procedures through e-procurement or through traditional tendering should be
adopted in the following situations:
a) Procurements exceeding the threshold of Rs. 50 lakhs (Rupees Fifty Lakh);
b) All requirements with clear technical specifications;
c) For requirements that are ordinarily available in the open market, it is necessary to
evaluate competitive offers to decide the most suitable and economical option
available and
d) When requirements are not available from known sources or sources are presently
limited and need to be made broad-based. In such situations, even for procurements
below Rs. 50 (Rupees Fifty) lakhs, the OTE mode may be used if warranted.
(Rule 161 of GFR 2017)
4.2.1 Terms and Conditions
1. There should be no restriction on participation by prospective bidders who meet the
eligibility criteria. Especially prior registration with the Procuring Entity should not be
insisted upon. However, bidders who are already registered are also free to participate.
2. Advertisements in such cases should be given on the Government e-Marketplace (GeM)
as well as on GeM- Central Public Procurement Portal (CPPP) at www.eprocure.gov.in .
An organisation that has its own website should also publish all its advertised tender
enquiries on the website. The procuring entity should also post the complete tender
document on its website and GeM- CPPP to enable prospective bidders to make use of
the document by downloading it from the website. The advertisements for the tender
invitations should give the complete web address from which the tender documents can
be downloaded. While it is no longer mandatory to issue advertisements in newspapers,
there is no bar to issuing such advertisements if the procuring entities consider them
necessary. To promote wider participation and ease of bidding, no cost of tender
documents may be charged for the tender documents downloaded by the bidders.;
3. The sale/ availability for downloading of tender documents against NIT should not be
restricted and should be available freely. Tender documents should preferably be
sold/made available for download up to the date of tender opening.
4. The tender documents should be prepared based on the relevant approved MTD for the
procurement category. Further details on preparing tender documents are provided in
Chapter 5.
76Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
ii) Single Tender Enquiry (STE) without PAC 5. In offline tenders, the procuring entity shall maintain proper records about the number of
e) Shopping Modes: Procurement in these modes of procurement is done without tender documents sold, the list of parties to whom sold, details of the amount received
tendering or calling for formal bids for small value procurements. (Rule 154, 155 GFR through sale, and the number of unsold tender documents, which are to be cancelled after
2017) the opening of the tenders.
i) Direct Procurement without Quotation; 6. In domestic tenders, bids can be submitted only in INR, and any bid in foreign currency
ii) Direct Procurement by Purchase Committee; should be summarily rejected. Foreign bidders can also participate if they submit a bid in
INR. However, purchase preference for local content as per the PPP-MII shall apply
4.2. Open Tender Enquiry (OTE)
(Please refer to para 1.11.3).
1. In Open Tender Enquiry (OTE), an attempt is made to attract the widest possible 7. In the case of domestic open tender for projects (including turnkey projects), allowing
competition by publishing the NIT simultaneously on the designated websites. This is the consortium bidding, a foreign bidder can be a consortium member, subject to the condition
default mode of procurement and gives the best value for money, but the procedure is that the consortium as a whole meets the minimum local content criteria, as per the Make
relatively complex and prolonged. The systemic cost of this procedure may be high enough in India Order, 2017. The leader of the consortium can be a foreign party, and the bids are
to be unviable for smaller value procurements. to be solicited in Indian Rupee only, i.e., no payment can be made in foreign currency to
the foreign consortium member.
2. OTE procedures through e-procurement or through traditional tendering should be
adopted in the following situations:
4.2.2 OTE - Risks and Mitigations
a) Procurements exceeding the threshold of Rs. 50 lakhs (Rupees Fifty Lakh);
b) All requirements with clear technical specifications; Risk Mitigation
c) For requirements that are ordinarily available in the open market, it is necessary to
evaluate competitive offers to decide the most suitable and economical option 1. The crux of this mode of It should be ensured that the NIT on the website is easily
available and procurement is attracting bids from searchable and visible, not hidden under layers of
d) When requirements are not available from known sources or sources are presently all possible prospective bidders. clicks. The matter should not be left entirely to the
limited and need to be made broad-based. In such situations, even for procurements The risk is that this may not be website or media publicity alone. Due diligence should
below Rs. 50 (Rupees Fifty) lakhs, the OTE mode may be used if warranted. achieved, even after incurring the be done to locate likely bidders. All registered
(Rule 161 of GFR 2017) extra cost of open tendering. This vendors/contractors (in particular past successful
could be due to vendors/contractors) should be given intimation about
4.2.1 Terms and Conditions
a) Insufficient publicity; forthcoming tenders via SMS/mail/ email.
1. There should be no restriction on participation by prospective bidders who meet the b) Hindrances in the Further, a limited or open tender that results in only one
eligibility criteria. Especially prior registration with the Procuring Entity should not be availability of tender effective offer shall be treated as a single tender enquiry
insisted upon. However, bidders who are already registered are also free to participate. documents; situation, with relevant powers of approval, etc.
2. Advertisements in such cases should be given on the Government e-Marketplace (GeM) c) insufficient time for bid It should also be ensured that there is no impediment to
as well as on GeM- Central Public Procurement Portal (CPPP) at www.eprocure.gov.in . preparation or the issue/access of tender documents.
An organisation that has its own website should also publish all its advertised tender d) Due to the onerous cost of
Ordinarily, the due date fixed for the opening of the
enquiries on the website. The procuring entity should also post the complete tender tender documents or EMD
tender shall be a minimum of 21 (twenty-one) days from
document on its website and GeM- CPPP to enable prospective bidders to make use of
the date of advertisement, which may vary, considering
the document by downloading it from the website. The advertisements for the tender
the nature of the material called for and delivery
invitations should give the complete web address from which the tender documents can
requirements. The due date may be subsequently
be downloaded. While it is no longer mandatory to issue advertisements in newspapers,
extended with the approval of the CA only if it is felt
there is no bar to issuing such advertisements if the procuring entities consider them
necessary to have better competition.
necessary. To promote wider participation and ease of bidding, no cost of tender
The tender documents shall be priced minimally (if at all
documents may be charged for the tender documents downloaded by the bidders.;
priced, refer to para 5.2.1 - Availability and Cost of
3. The sale/ availability for downloading of tender documents against NIT should not be
Tender Documents), keeping in view the value of the
restricted and should be available freely. Tender documents should preferably be
tender as well the cost of preparation and publicity of
sold/made available for download up to the date of tender opening.
the tender documents.
4. The tender documents should be prepared based on the relevant approved MTD for the
EMD should be sufficient to ensure that bidders honour
procurement category. Further details on preparing tender documents are provided in
their bids but, at the same time, should not be large
Chapter 5.
enough to reduce competition.
76 77Chapter 4: Modes of Procurement and Tendering Systems
Risk Mitigation
2. Lack of clarity in description/ Mitigations of such risks can be addressed at the time
specification of requirement or of need assessment and procurement planning (please
undue stringency in qualifying refer to Chapter 2) to attract adequate competition.
criteria or other conditions
4.3. Global Tender Enquiry (GTE)
GTE is like OTE, but through appropriate advertising and provision for payment in Foreign
Currencies through Letter of Credit, it is aimed at inviting the participation of inter-alia foreign
firms. Bids in foreign currency or any other mode of procurement shall be summarily rejected.
Subject to restriction on GTE (para 4.3.2 below), GTE can also be in SLTE, LTE or STE mode
if justified with proper approvals as per SoPP. The point of balance between VfM and the cost/
complexity of the procedure is further aggravated as compared to OTE. The development of
local industry also needs to be kept in mind. Hence, it may be viable only in the following
situations:
a) Where Goods of required specifications/quality may not be available within the country,
and alternatives available in the country are not suitable for the purpose, it is necessary
to also look for suitable competitive offers from abroad;
a) Non-existence of a local branch of the global principal of the manufacturer/vendors/
contractors;
b) Requirement for compliance to specific international standards in technical
specifications;
c) Absence of a sufficient number of competent domestic bidders likely to comply with
the required technical specifications, and in case of suspected cartel formation among
Indigenous bidders.
(Rule 161 of GFR 2017)
4.3.1 Terms and Conditions
1. Advertisements in such cases should be given on the Government e-Marketplace (GeM)
as well as on GeM- Central Public Procurement Portal (CPPP) at www.eprocure.gov.in.
An organisation that has its own website should also publish all its advertised tender
enquiries on the website. The procuring entity should also post the complete tender
document on its website and on GeM- CPPP to enable prospective bidders to make use
of the document by downloading it from the website. The advertisements for the tender
invitations should give the complete web address from which the tender documents can
be downloaded. To promote wider participation and ease of bidding, no cost of tender
documents may be charged for the tender documents downloaded by the bidders.;
2. The sale/ availability for downloading of tender documents against NIT should not be
restricted and should be available freely. Tender documents should preferably be
sold/made available for download up to the date of tender opening.
3. The tender documents shall be priced minimally (if at all priced, refer to para 5.2.1
Availability and Cost of Tender Documents), keeping in view the value of the tender as
also the cost of preparation and publicity of the tender documents;
78Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
4. GTE tender documents must be in English and must contain technical specifications that
Risk Mitigation
are in accordance with national requirements or else based on an international trade
standard. (Please refer to para 2.2.1-4)
2. Lack of clarity in description/ Mitigations of such risks can be addressed at the time
5. In Global Tender Enquiry, e-procurement may not be mandatorily insisted upon.
specification of requirement or of need assessment and procurement planning (please
6. The due date fixed for the opening of the tender shall be a minimum of four weeks from
undue stringency in qualifying refer to Chapter 2) to attract adequate competition.
the date of advertisement, which may vary considering the nature of the material called for
criteria or other conditions
and the time required to prepare the bids. The due date may be subsequently extended
4.3. Global Tender Enquiry (GTE) with the approval of the CA to promote better competition and also considering the delivery
requirement.
GTE is like OTE, but through appropriate advertising and provision for payment in Foreign
7. Relevant INCOTERMS (presently 2020 version) should be included in the tender.
Currencies through Letter of Credit, it is aimed at inviting the participation of inter-alia foreign
8. Currency of Bidding: In GTE (Global Tender Enquiry), foreign bidders have the flexibility
firms. Bids in foreign currency or any other mode of procurement shall be summarily rejected.
to quote prices and receive payments in either Indian Rupees or freely convertible
Subject to restriction on GTE (para 4.3.2 below), GTE can also be in SLTE, LTE or STE mode
currencies such as US Dollars, Euros, Pound Sterling, Yen, other relevant currencies58, or
if justified with proper approvals as per SoPP. The point of balance between VfM and the cost/
a combination thereof. However, prices for goods works, or services (including Agency
complexity of the procedure is further aggravated as compared to OTE. The development of
Commission) performed or sourced in India must be quoted and paid for in Indian Rupees.
local industry also needs to be kept in mind. Hence, it may be viable only in the following
Indian bidders are required to quote in INR only. During the evaluation, all quoted prices
situations:
are converted into Indian Rupees as per the procedure mentioned in para 7.5.2-1.
a) Where Goods of required specifications/quality may not be available within the country,
9. Agency Commission: The amount of Agency Commission (normally not exceeding five
and alternatives available in the country are not suitable for the purpose, it is necessary
per cent) payable to the Indian Agent (who shall provide self-attested documentary
to also look for suitable competitive offers from abroad;
evidence about their identity and business details to establish that they are a bonafide
a) Non-existence of a local branch of the global principal of the manufacturer/vendors/
business and conform to regulations) should not be more than what is specified in the
contractors;
Agency agreement (a certified copy should be submitted along with the financial bid)
b) Requirement for compliance to specific international standards in technical
between the bidder and the Indian Agent. Agency commission shall be paid by the
specifications;
Procuring Entity in India in equivalent Indian Rupees on satisfactory completion of the
c) Absence of a sufficient number of competent domestic bidders likely to comply with
Project or supplies of Goods and Spares. The Indian Agent will be required to submit a
the required technical specifications, and in case of suspected cartel formation among
certificate along with their Agency Commission bill, confirming that the amount claimed as
Indigenous bidders.
Agency Commission in the bill has been spent/will be spent strictly to render services to
(Rule 161 of GFR 2017)
the foreign Principal, in terms of the Agency Agreement. The Procuring Entity or their
4.3.1 Terms and Conditions authorized agencies and/or any other authority of the Government of India shall have rights
to examine the books of the Indian Agent, and defects or misrepresentations in respect of
1. Advertisements in such cases should be given on the Government e-Marketplace (GeM)
the afore-indicated confirmation coming to light during such examinations will make the
as well as on GeM- Central Public Procurement Portal (CPPP) at www.eprocure.gov.in.
foreign Principal (i.e. the Contractor) and their Indian Agent liable to be debarred from
An organisation that has its own website should also publish all its advertised tender
having business dealings with the Purchaser, following laid down procedures for such
enquiries on the website. The procuring entity should also post the complete tender
debarment of business dealings.
document on its website and on GeM- CPPP to enable prospective bidders to make use
10. Delivery Terms: The delivery terms are to be expressed in terms of Incoterms. As per the
of the document by downloading it from the website. The advertisements for the tender
revised policy59 of the Government, all Public Procurement import contracts involving
invitations should give the complete web address from which the tender documents can
(Ocean freight of dry or liquid bulk cargoes) are to be finalized only on a FOB (Free on
be downloaded. To promote wider participation and ease of bidding, no cost of tender
Board)/ FAS (Free Alongside Ship) basis and in case of any departure there-from, prior
documents may be charged for the tender documents downloaded by the bidders.;
approval of the concerned administrative Ministry/ Department may be obtained. However,
2. The sale/ availability for downloading of tender documents against NIT should not be
imports involving ocean freight of general liner: cargoes, project cargoes, heavy lift,
restricted and should be available freely. Tender documents should preferably be
container, break bulk cargoes, etc., can now be made on FOB (Free on Board)/ FAS (Free
sold/made available for download up to the date of tender opening.
Alongside Ship)/ CFR (Cost & Freight)/ CIF (Cost, Insurance & Freight)/ Delivery Duty Paid
3. The tender documents shall be priced minimally (if at all priced, refer to para 5.2.1
Availability and Cost of Tender Documents), keeping in view the value of the tender as
58 The Central Board of Indirect Taxes and Customs in India (CBIC) issues Exchange Rate Notification under
also the cost of preparation and publicity of the tender documents;
Customs Act, 1962, which lists currencies and exchange rates for imported goods in Schedule I – which may
indicate relevant currencies for indicate. The current notification is Exchange Rate Notification No. 30/2024 -
Customs (N.T.).
59 Ministry of Shipping’s No. SC-18013/ 1/2013-ASO-I Dtd 08/09/2015
78 79Chapter 4: Modes of Procurement and Tendering Systems
(DDP at named place) basis. All importing Government Departments/ PSEs can now make
their own shipping arrangements without needing to route their requirements through the
Chartering Wing of the Ministry of Shipping. As per the extant directive of the Government,
airlifting of imported goods from abroad will be done only through an Indian carrier,
wherever applicable.
11. Insurance: Wherever necessary, the goods supplied under the contract shall be fully
insured in a freely convertible currency against loss or damage incidental to manufacture
or acquisition, transportation, storage and delivery as specified in the contract. If
considered necessary, the insurance may be done for coverage on an "all risks" basis,
including war risks and strike clauses. The amount covered under insurance should be
sufficient to cover the overall expenditure incurred by the purchaser for receiving the goods
at the destination. Insurance for imported goods/equipment would need to be arranged
very carefully and only for cases where the value of individual shipments is expected to be
more than Rupees five crore. Procuring entities with substantial import contracts may
arrange “Open Cover (all Risk)” annual insurance for all imports during the year with
insurance companies instead of insurance for each import separately. Where delivery of
imported goods is required by the purchaser on Cost Insurance and Freight, Carriage and
Insurance Paid, Delivery Duty Paid (CIF/CIP/ DDP) basis, the supplier shall arrange and
pay for marine/air insurance, making the purchaser the beneficiary. Where delivery is on
a Free On Board/ Free Alongside Ship (FOB/FAS) basis, marine/air insurance shall be the
purchaser's responsibility.
12. Import of Goods or services or both attract integrated tax (IGST). The IGST rate and GST
cess shall be applicable on the ‘Customs Assessable Value’ plus the ‘Basic Customs duty
applicable thereon.’ Foreign bidders shall indicate the break-up of prices for freight,
insurance, customs duty, port handling charges, clearing agency charges, related ITC
(HS) code, IGST/ GST cess, and related HSN code, as relevant to the quoted price basis.
4.3.2 Restrictions on Global Tenders up to Rs 200 Crores
1. No Global Tender Enquiry (GTE) shall be invited up to Rs. 200 crores or any limit as may
be prescribed by the Department of Expenditure from time to time.
2. In exceptional cases where the Ministry or Department feels that there are special reasons
for inviting GTE for tenders below such limit (including those in SLTE/ LTE mode or on a
Single Tender basis), it may record its detailed justification and seek prior approval for
relaxation from the Competent Authority specified by the Department of Expenditure.
a) The agencies/subordinate offices under the administrative control of a
Ministry/Department that require to float a Global Tender Enquiry (GTE) for
procurement of certain products/items/services shall submit their applications and
comments online through the GTE Portal under the e-Samiksha platform via
https://esamiksha.gov.in/GTE_NFEProposalForm.aspx OR
https://cabsec.gov.in/more/globaltenderenquiryproposal/ starting from 5th May 2022
and no physical application will be received.
b) 'GTE portal', a user-friendly IT application under the e-Samiksha platform, was
developed by Cabinet Secretariate60. For more details on this process, please refer to
GTE Guidelines on the eSamiksha portal - GTE_Guidelines.pdf (esamiksha.gov.in)
60 Issued by Cabinet Secretariat vide ID No. 213/2/1/2021-C.A.IV dated 02.05.2022.
80Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
(DDP at named place) basis. All importing Government Departments/ PSEs can now make 3. Before sending the proposals for approval of the Global Tenders, the following is to be
their own shipping arrangements without needing to route their requirements through the ensured: -
Chartering Wing of the Ministry of Shipping. As per the extant directive of the Government, a) Domestic open tender must be floated to identify the domestic manufacturers/ service
airlifting of imported goods from abroad will be done only through an Indian carrier, providers for the items/ services for which approval is being sought for issuance of
wherever applicable. Global Tenders. If the Ministry/ Department has not floated a domestic open tender
11. Insurance: Wherever necessary, the goods supplied under the contract shall be fully after 15.05.2020 for the items to be procured through GTE, such proposals will not be
insured in a freely convertible currency against loss or damage incidental to manufacture entertained. The proposal must contain the details of domestic open tenders issued
or acquisition, transportation, storage and delivery as specified in the contract. If after 15.05.2020. These details shall cover tender number, date of opening, number of
considered necessary, the insurance may be done for coverage on an "all risks" basis, offers received, details of offers received, reasons why domestic suppliers were not
including war risks and strike clauses. The amount covered under insurance should be considered, etc.
sufficient to cover the overall expenditure incurred by the purchaser for receiving the goods b) The proposal must contain details of deliberations with DPIIT/ relevant industrial
at the destination. Insurance for imported goods/equipment would need to be arranged bodies regarding the identification of domestic manufacturers/ service providers.
very carefully and only for cases where the value of individual shipments is expected to be 4. Exemptions/ Clarifications: Exemption for floating GTE even up to Rs. 200 Crores has
more than Rupees five crore. Procuring entities with substantial import contracts may been provided for the following procurements. It is emphasized that these exemptions are
arrange “Open Cover (all Risk)” annual insurance for all imports during the year with only from restrictions on GTE, and the local content preferences and other features of MII
insurance companies instead of insurance for each import separately. Where delivery of policy (refer to para 1.11.3) would still be applicable:
imported goods is required by the purchaser on Cost Insurance and Freight, Carriage and
a) Procurement of specialised equipment required for research purposes and spares and
Insurance Paid, Delivery Duty Paid (CIF/CIP/ DDP) basis, the supplier shall arrange and
consumables for such equipment for the use of Educational and Research Institutes,
pay for marine/air insurance, making the purchaser the beneficiary. Where delivery is on
the Secretary of the Ministry/ Department concerned shall be the competent authority
a Free On Board/ Free Alongside Ship (FOB/FAS) basis, marine/air insurance shall be the
to approve the issue of Global Tender Enquiries for such requirements subject to
purchaser's responsibility.
fulfilment of conditions as laid down in sub-para 5) below. The equipment should be of
12. Import of Goods or services or both attract integrated tax (IGST). The IGST rate and GST a specialized nature and required for research purposes, not the routine equipment
cess shall be applicable on the ‘Customs Assessable Value’ plus the ‘Basic Customs duty used in offices61.
applicable thereon.’ Foreign bidders shall indicate the break-up of prices for freight, b) GTEs for procurement of ICT items, software and hardware such as Blade Servers,
insurance, customs duty, port handling charges, clearing agency charges, related ITC SAN storage, LAN switches, Mobile testing devices, Cloud Orchestration & system
(HS) code, IGST/ GST cess, and related HSN code, as relevant to the quoted price basis. software, Network & web APTs, mobile testing tools, Integrated Backup System (IBS)
etc. can be issued with the approval of Secretary concerned, instead of Secretary
4.3.2 Restrictions on Global Tenders up to Rs 200 Crores
(Coordination), until further orders62.
1. No Global Tender Enquiry (GTE) shall be invited up to Rs. 200 crores or any limit as may
c) Procurements on a nomination basis as no competitive tenders are invited in the
be prescribed by the Department of Expenditure from time to time.
following cases inter-alia, including:
2. In exceptional cases where the Ministry or Department feels that there are special reasons i) On procurement of spare parts63 of the equipment/ Plants & Machinery, etc., on a
for inviting GTE for tenders below such limit (including those in SLTE/ LTE mode or on a
nomination basis from Original Equipment Manufacturers (OEMs) or Original
Single Tender basis), it may record its detailed justification and seek prior approval for Equipment Suppliers (OES) or Original Part Manufacturers (OPMs)64.
relaxation from the Competent Authority specified by the Department of Expenditure.
ii) On procurement of services like Annual Maintenance Contract (AMC) and
a) The agencies/subordinate offices under the administrative control of a auxiliary/ add-on components for existing equipment/ Plant & Machinery, etc.,
Ministry/Department that require to float a Global Tender Enquiry (GTE) for which are procured from OEM/ OES/ OPM on a nomination basis65.
procurement of certain products/items/services shall submit their applications and
d) Where procuring entities need to issue GTEs to fulfil contractual commitments/
comments online through the GTE Portal under the e-Samiksha platform via
obligations entered by them before 15.05.2020, i.e., a bid has been submitted by them
https://esamiksha.gov.in/GTE_NFEProposalForm.aspx OR
to their clients before 15.05.2020. Similarly, procuring entities need to issue GTEs in
https://cabsec.gov.in/more/globaltenderenquiryproposal/ starting from 5th May 2022
and no physical application will be received.
b) 'GTE portal', a user-friendly IT application under the e-Samiksha platform, was
developed by Cabinet Secretariate60. For more details on this process, please refer to
GTE Guidelines on the eSamiksha portal - GTE_Guidelines.pdf (esamiksha.gov.in) 61Notified vide OM No. 4/1/2021-PPD issued by Department of Expenditure dated 11.06.2021.
62 Notified vide OM No. F.4/1/2022-PPD issued by Department of Expenditure dated 29.08.2022.
63 For this purpose, ‘Spares’ shall be taken to include consumables for such equipment.
64Notified vide OM No. 12/17/2019-PPD issued by Department of Expenditure dated 29.10.2020.
60 Issued by Cabinet Secretariat vide ID No. 213/2/1/2021-C.A.IV dated 02.05.2022. 65Notified vide OM No.F.4/1/2021-PPD issued by Department of Expenditure dated 01.09.2021.
80 81Chapter 4: Modes of Procurement and Tendering Systems
view of existing collaboration agreements they entered with foreign suppliers before
15.05.202066.
e) Based on the reference received from the Ministry of Health & Family Welfare
(MoH&FW), GTE can be floated for 354 Medical Devices67 and 120 Drugs68 (placed in
Annexure-31). These exemptions for Medical Devices and Drugs are provided upto
31.03.2027 till further orders. It is further clarified that:
i) The machine system includes spare parts and accessories which may be
procured by procuring entities together or separately.
ii) Procuring entity concerned may frame the detailed technical specifications for
the above devices as per their requirement.
f) Projects funded by Multilateral Development Banks (MDBs like The World Bank, Asian
Development Bank, etc.)/ Bilateral Funding Agencies (BFAs), where the procurement
is governed by the conditions negotiated in the loan agreement and where the project
executing agencies from time to time further award works to various Autonomous
Bodies/ Central Public Sector Enterprises (CPSEs) etc., the Secretary of the Ministry/
Department responsible for execution of such project shall be the Competent Authority
for approval for issuance of GTEs by such Autonomous Bodies/ CPSEs etc69.
g) Procurement of semi-conductor equipment for the purpose of manufacturing
electronics and procurements by public funded semiconductor and display fab facilities
(including such facilities in Institutes of High Learning), up to 31/03/2025.70
h) GTE restriction upto Rs 200 crores is not applicable for bona-fide procurements done
outside India for use outside India, by CPSEs having international operations or by
Indian Missions abroad. Such entities should ensure that the bulk of procurement is
done in India (and exported for their use abroad), as far as feasible, so as not only to
promote Make in India but also to improve export performance.
5. Conditions relating to Sub-para 4. (a) above Educational, Research institutions, and
other units will make full efforts towards reducing imports in the following manner. This will
result in substantial effects both within the institutions and through impact on the eco-
system: -
a) Efforts should be made to promote technology transfer through agreements or to
encourage technological collaboration with foreign manufacturing in India with the
start-ups set up in Research Parks.
b) Sharing and updating information about the availability of research equipment across
various Indian Institutes on a single portal (the I-STEM71 portal has been developed
for this purpose) so that the needy institutes can utilize those.
c) Without compromising quality, Institutes should indicate alternative/ equivalent
technical specifications that could suit their requirement so that there are more
chances for local manufacturers to participate in the tender process.
d) Regular interaction between academia and Indian industry organizations at the level
of the institution about the requirement of equipment of foreign origin and for
encouraging domestic manufacturing.
66 OM No. 4/1/2021-PPD issued by Department of Expenditure dated 12.03.2021.
67 OM No. 4/1/2023-PPD(pt.) issued by Department of Expenditure dated 28.06.2024
68 OM No. F.4/1/2023-PPD(pt) issued by Department of Expenditure dated 07.06.2024
69 OM No. F.7/12/2021-PPD-I issued by Department of Expenditure dated 27.07.2021.
70 OM No. F.4/1/2022-PPD-II dated 01.04.2022 and OM No. F .4/1 /2023-PPD dtd 23.03.2023.
71https://www.istem.gov.in/
82Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
view of existing collaboration agreements they entered with foreign suppliers before e) Regular requirements of proprietary/ non-proprietary research consumables may be
15.05.202066. assessed, and domestic alternatives may be explored for use.
e) Based on the reference received from the Ministry of Health & Family Welfare f) The Office of PSA initiates a national-level programme for indigenous development of
(MoH&FW), GTE can be floated for 354 Medical Devices67 and 120 Drugs68 (placed in scientific equipment.
Annexure-31). These exemptions for Medical Devices and Drugs are provided upto g) Without compromising quality, institutes should be flexible with specifications so that
31.03.2027 till further orders. It is further clarified that: domestic manufacturers are encouraged to meet requirements.
i) The machine system includes spare parts and accessories which may be 6. Guidelines for resorting to GTE:
procured by procuring entities together or separately.
a) Market assessment should be done by the concerned institution, as certified by the
ii) Procuring entity concerned may frame the detailed technical specifications for
Head of the Institution. Only after no Indian manufacturer is found should a GTE be
the above devices as per their requirement.
issued.
f) Projects funded by Multilateral Development Banks (MDBs like The World Bank, Asian
b) In case no Indian manufacturer/ suppliers are found, procurement may be done
Development Bank, etc.)/ Bilateral Funding Agencies (BFAs), where the procurement
through GTE, subject to compliance with provisions of GFR and the requirement of
is governed by the conditions negotiated in the loan agreement and where the project
procurement through GeM.
executing agencies from time to time further award works to various Autonomous
c) DEAN (R&D) or an appropriate authority within the institute will issue certificates as
Bodies/ Central Public Sector Enterprises (CPSEs) etc., the Secretary of the Ministry/
per sub-para 7) below before inviting GTE. As a reporting matter in the Board of
Department responsible for execution of such project shall be the Competent Authority
Governors, such certificates should be tabled and shared with the Office of the PSA,
for approval for issuance of GTEs by such Autonomous Bodies/ CPSEs etc69.
DPIIT, and the concerned Administrative Ministry.
g) Procurement of semi-conductor equipment for the purpose of manufacturing
d) The information about the procurement of equipment should be shared across various
electronics and procurements by public funded semiconductor and display fab facilities
educational and research institutes through the I-STEM portal, which has already been
(including such facilities in Institutes of High Learning), up to 31/03/2025.70
established for this purpose by the PSA’s office. This will allow the equipment to be
h) GTE restriction upto Rs 200 crores is not applicable for bona-fide procurements done
used by other institutions for research purposes, too.
outside India for use outside India, by CPSEs having international operations or by
e) Analyse the equipment being procured time and again from abroad and help develop
Indian Missions abroad. Such entities should ensure that the bulk of procurement is
them in India by identifying potential manufacturers and providing them with technical
done in India (and exported for their use abroad), as far as feasible, so as not only to
assistance and expertise for developing the equipment. This programme will be
promote Make in India but also to improve export performance.
coordinated by the Empowered Technology Group (constituted by Cabinet and chaired
5. Conditions relating to Sub-para 4. (a) above Educational, Research institutions, and by the Principal Scientific Advisor (PSA). Half-yearly reports on this action are to be
other units will make full efforts towards reducing imports in the following manner. This will shared by the Institutes with the Office of the PSA, DPIIT, and concerned
result in substantial effects both within the institutions and through impact on the eco- Administrative Ministry.
system: - f) Preference for local suppliers over foreign suppliers, as per the existing Government
a) Efforts should be made to promote technology transfer through agreements or to of India guidelines, should be observed as applicable.
encourage technological collaboration with foreign manufacturing in India with the 7. Certificates to be issued:
start-ups set up in Research Parks.
a) Certification that locally available alternatives with equivalent specifications are not
b) Sharing and updating information about the availability of research equipment across
suitable for research purposes.
various Indian Institutes on a single portal (the I-STEM71 portal has been developed
b) The non-availability of such equipment for research purposes with nearby research
for this purpose) so that the needy institutes can utilize those.
institutes or within the institute.
c) Without compromising quality, Institutes should indicate alternative/ equivalent
c) Certification of the requirement of proprietary items of foreign origin for research
technical specifications that could suit their requirement so that there are more
purposes (where applicable).
chances for local manufacturers to participate in the tender process.
4.3.3 GTE - Risks and Mitigations
d) Regular interaction between academia and Indian industry organizations at the level
of the institution about the requirement of equipment of foreign origin and for
Risks Mitigations
encouraging domestic manufacturing.
Risks are the same as in OTE The same mitigation as in the case of OTE also applies
66 OM No. 4/1/2021-PPD issued by Department of Expenditure dated 12.03.2021.
here.
67 OM No. 4/1/2023-PPD(pt.) issued by Department of Expenditure dated 28.06.2024
68 OM No. F.4/1/2023-PPD(pt) issued by Department of Expenditure dated 07.06.2024
69 OM No. F.7/12/2021-PPD-I issued by Department of Expenditure dated 27.07.2021.
70 OM No. F.4/1/2022-PPD-II dated 01.04.2022 and OM No. F .4/1 /2023-PPD dtd 23.03.2023.
71https://www.istem.gov.in/
82 83Chapter 4: Modes of Procurement and Tendering Systems
Risks Mitigations
The involvement of foreign bidder Procurements should preferably be made directly from
agents in GTE procurements is also the manufacturers. Either the agent on behalf of the
a major risk area. foreign principal or the foreign principal directly could
bid in a tender, but not both. Further, in cases where
agents participate in a tender on behalf of one
manufacturer, they should not be allowed to quote on
behalf of another manufacturer along with the first
manufacturer. Commissions and scope of services
to/by the agents should be explicit and transparent in
the bids/contracts.
4.4. Rate Contract (RC)/ Framework Agreement (FA)
1. Definition: A Rate Contract (commonly known as RC) is an agreement between the
purchaser and the Supplier for the supply of specified goods (and allied services, if any)
at a set price and terms & conditions (as incorporated in the agreement) during the period
covered by the Rate Contract. RC is most frequently used in the procurement of goods but
can also be used mutatis mutandis in works, services, and consultancy – where it is
commonly known as a Framework Agreement (FA). No quantity is mentioned, nor is any
minimum drawable quantity guaranteed in the Rate Contract. The Rate Contract is a
standing offer from the supplier firm. The firm and/or the purchaser are entitled to
withdraw/cancel the Rate Contract by serving an appropriate notice on each other, giving
suitable notice (say thirty days. However, once a supply order (also called withdrawal
order) is placed in terms of the rate contract, during the validity period of the rate contract
on the Supplier for the supply of a definite quantity, that supply order becomes a valid and
binding contract.
2. Items amenable to Rate Contract: The following types of items can be advantageously
procurement through rate Contracts:
a) Goods that are regularly or repetitively required by more than one procuring
entity/organisation.
b) The quantities required cannot be accurately forecast.
c) Individual requirements of procuring entities may be small, but the total aggregate
requirements of all the procuring entities are more than Rs 50 Lakhs per annum.
d) The item has detailed specifications, drawings, and descriptions.
e) Prices of the items are stable, or if prices are variable, they can be determined through
a price variation clause.
f) Items are not scarce/critical/’perpetually in short supply’ goods or services.
g) Demand for the item is not seasonal since Rate contract holders may shy away from
supplying the item during high seasonal demands and dump supplies during low
demand season.
h) Spares used for maintenance of expensive equipment/machines, from OEMs to
facilitate uninterrupted supply of genuine spares.
i) Consumables used by Advanced Research, Development and Scientific Institutes/
Organisations of the Government of India (e.g., glass wares, plastic wares, chemicals,
bio chemicals etc. – the examples are illustrative, not exhaustive).
84Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
3. Merits of Rate Contract: The Rate Contract system provides numerous benefits to both
Risks Mitigations
the Purchaser (i.e., user) and the Supplier as indicated below:
a) The benefit to Users:
The involvement of foreign bidder Procurements should preferably be made directly from
i) Competitive and economical price due to aggregation of demands.
agents in GTE procurements is also the manufacturers. Either the agent on behalf of the
ii) Saves time, effort, person-hours, and related costs involved in the time-consuming
a major risk area. foreign principal or the foreign principal directly could
and repetitive tender process. It thus reduces lead time for procurement.
bid in a tender, but not both. Further, in cases where
iii) Availability of quality goods with full quality assurance backup.
agents participate in a tender on behalf of one
iv) Enables procurement as and when required and thus reduces inventory carrying
manufacturer, they should not be allowed to quote on
cost.
behalf of another manufacturer along with the first
v) It is advantageous even to small users and those located in remote areas.
manufacturer. Commissions and scope of services
vi) Provides one single point of contact to procure such items.
to/by the agents should be explicit and transparent in
the bids/contracts. b) Benefit to Suppliers:
i) Reduces marketing costs and efforts.
4.4. Rate Contract (RC)/ Framework Agreement (FA) ii) Eliminates repetitive tendering and follow-up actions with multiple authorities.
iii) Provides single-point contact for Govt. supplies.
1. Definition: A Rate Contract (commonly known as RC) is an agreement between the
iv) Aggregation of Govt. demand leads to economic production.
purchaser and the Supplier for the supply of specified goods (and allied services, if any)
v) Improves the credentials of the company.
at a set price and terms & conditions (as incorporated in the agreement) during the period
vi) Promotes quality discipline.
covered by the Rate Contract. RC is most frequently used in the procurement of goods but
can also be used mutatis mutandis in works, services, and consultancy – where it is 4.4.1 Terms and Conditions
commonly known as a Framework Agreement (FA). No quantity is mentioned, nor is any
1. Conclusion of Rate Contracts, including Parallel Rate Contracts
minimum drawable quantity guaranteed in the Rate Contract. The Rate Contract is a
a) Any organisation can enter a rate contract for items amenable to the Rate Contract
standing offer from the supplier firm. The firm and/or the purchaser are entitled to
(refer to para 4.4-2 above) for its procuring entities' use (e.g., in different geographical
withdraw/cancel the Rate Contract by serving an appropriate notice on each other, giving
regions/ subsidiaries). A central purchase organisation can also enter a rate contract
suitable notice (say thirty days. However, once a supply order (also called withdrawal
for several organisations that require the subject goods. No indents are required to
order) is placed in terms of the rate contract, during the validity period of the rate contract
enter a rate contract; only an estimate of the annual requirements of different ultimate
on the Supplier for the supply of a definite quantity, that supply order becomes a valid and
users is needed. Inspection and testing of such goods or services, wherever required,
binding contract.
may be arranged by the agency entering into the rate contract. The agency entering
2. Items amenable to Rate Contract: The following types of items can be advantageously
the Rate Contract should post the descriptions, specifications, prices and other salient
procurement through rate Contracts:
details of the entire rate contracted goods or services, appropriately updated, on its
a) Goods that are regularly or repetitively required by more than one procuring
website for use by the Procuring Entities.
entity/organisation.
b) Rate contract enquiries should preferably be through eProcurement or Open Tender
b) The quantities required cannot be accurately forecast. Enquiry, but Limited Tender Enquiry/ Single Tender Enquiry can also be used if
c) Individual requirements of procuring entities may be small, but the total aggregate justified by the nature of the requirement. Specific special terms and conditions (please
requirements of all the procuring entities are more than Rs 50 Lakhs per annum.
refer to sub-para 4.4.1-3 below; MTD for Goods also has these provisions) for the Rate
d) The item has detailed specifications, drawings, and descriptions.
Contract should be added to the Tender Documents.
e) Prices of the items are stable, or if prices are variable, they can be determined through
c) Performance against earlier/current rate contracts of past/ current rate Contract
a price variation clause. holders shall be critically reviewed before they are considered for award of new rate
f) Items are not scarce/critical/’perpetually in short supply’ goods or services. contracts. Specific performance and achievement criteria as on a selected cut-off date
g) Demand for the item is not seasonal since Rate contract holders may shy away from
are to be evolved for this purpose and incorporated in the tender enquiry document.
supplying the item during high seasonal demands and dump supplies during low
The tenderers will be asked to furnish the relevant details (along with their bids) to
demand season. enable the purchaser to judge their performance and achievement against the
h) Spares used for maintenance of expensive equipment/machines, from OEMs to past/current rate contracts.
facilitate uninterrupted supply of genuine spares.
d) Procedures stipulated in Chapter 7 for evaluation of bids and award of contract shall
i) Consumables used by Advanced Research, Development and Scientific Institutes/
be applicable mutatis mutandis in the finalisation of rate contract, including provisions
Organisations of the Government of India (e.g., glass wares, plastic wares, chemicals,
for negotiations/ counter-offer and splitting of contracts (parallel contracts). Please
bio chemicals etc. – the examples are illustrative, not exhaustive). refer to para 7.5.3 for the evaluation of Rate Contract tenders.
84 85Chapter 4: Modes of Procurement and Tendering Systems
e) Depending on the anticipated demand of the item, location of the users, capacity of
the responsive bidders, reasonableness of the prices quoted by the responsive
bidders, etc., parallel rate contracts may be awarded to more than one (preferably at
least three) Supplier. For transparency and to avoid criticism, all such parallel rate
contracts are to be issued simultaneously, as far as feasible.
2. Period of Rate Contract: A Rate Contract should typically be for one year for stable
technology products. However, in exceptional cases, a shorter or longer period of not more
than two years may be considered. As far as possible, the validity period of rate contracts
should be fixed in such a way as to ensure that new budgetary levies would not affect the
price and thereby frustrate the contracts. Attempts should also be made to stagger the
period of rate contracts for different items throughout the year.
3. Special Conditions Applicable for Rate Contract: Some conditions of rate contracts
differ from the usual conditions suitable for ad hoc contracts. Some such critical special
conditions of the rate contract are given below:
a) The Procuring Entity may prescribe the amount of Bid Security in the Tender
Document.
b) No quantity is mentioned in the Schedule of Requirement; only the anticipated
drawable quantity is mentioned without commitment.
c) The purchaser reserves the right to conclude one or more than one rate contract for
the same item.
d) The purchaser and the Supplier may short-close the rate contract by serving suitable
notice to each other. The prescribed notice period is generally fifteen to thirty days.
e) The purchaser can renegotiate the price with the rate contract holders, even during the
validity, if market conditions change significantly or undertake repeat competitive
bidding through open/ advertised tenders on the same terms and conditions, including
specifications during the validity period of existing valid R/Cs. In such cases, the
existing R/C holders can bid, apart from the new eligible bidders, and equal and fair
opportunity would be provided. If the prices received are found lower than the existing
R.C. prices, new R/Cs may be awarded at reduced prices and existing R/Cs at higher
prices may be short-closed, giving adequate notice if they do not match such reduction
in prices under the fall clause.
f) In an emergency, the purchaser may purchase the same item through an ad hoc
contract with a new supplier.
g) The purchaser and the authorised users of the rate contract are entitled to place supply
orders up to the last day of the validity of the rate contract, and though supplies against
such supply orders will be delivered beyond the validity period of the rate contract, the
terms & conditions of the rate contract will guide all such supplies.
h) Fall Clause: The fall clause is a price safety mechanism in rate contracts. The fall
clause provides that if the rate contract holder reduces its price or sells or even offers
to sell the rate contracted goods or services following conditions of sale similar to those
of the rate contract, at a price lower than the rate contract price, to any person or
Organisation during the currency of the rate contract, the rate contract price will be
automatically reduced with effect from that date for all the subsequent supplies under
the rate contract and the rate contract amended accordingly. Other parallel rate
contract holders, if any, are also to be allowed to reduce their price by notifying the
reduced price to them, giving 07 (seven) days to intimate their revised prices, if they
so desire, in a sealed cover to be opened in public on the specified date and time and
86Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
e) Depending on the anticipated demand of the item, location of the users, capacity of further action taken as per standard practice. On many occasions, the parallel rate
the responsive bidders, reasonableness of the prices quoted by the responsive contract holders attempt to grab more orders by unethical means by announcing a
bidders, etc., parallel rate contracts may be awarded to more than one (preferably at price reduction (after getting the rate contract) under the guise of the Fall Clause. As
least three) Supplier. For transparency and to avoid criticism, all such parallel rate mentioned in the preceding paragraph, this situation must be handled similarly. It is,
contracts are to be issued simultaneously, as far as feasible. however, very much necessary that the purchase organisations keep a particular
2. Period of Rate Contract: A Rate Contract should typically be for one year for stable watch on the performance of such rate contract holders who reduce their prices on one
technology products. However, in exceptional cases, a shorter or longer period of not more pretext or another. If their performances are not up to the mark, appropriately severe
than two years may be considered. As far as possible, the validity period of rate contracts action should be taken against them, including deregistering them, suspending
should be fixed in such a way as to ensure that new budgetary levies would not affect the business deals with them, debarring them for upto two years from participating in the
price and thereby frustrate the contracts. Attempts should also be made to stagger the tender enquiry floated by the concerned purchase organisation, etc. The provisions of
period of rate contracts for different items throughout the year. the fall clause will, however, not apply to the following:
3. Special Conditions Applicable for Rate Contract: Some conditions of rate contracts i) Export/Deemed Export by the Supplier;
differ from the usual conditions suitable for ad hoc contracts. Some such critical special ii) Sale of goods or services as original equipment prices lower than the price charged
conditions of the rate contract are given below: for routine replacement;
iii) Sale of goods (such as drugs) which have expiry dates;
a) The Procuring Entity may prescribe the amount of Bid Security in the Tender
iv) Sale of goods or services at lower prices –
Document.
b) No quantity is mentioned in the Schedule of Requirement; only the anticipated 1) on or after the date of completion of placement of order of goods by the
drawable quantity is mentioned without commitment. procuring entity, under the existing or previous Rate Contracts
c) The purchaser reserves the right to conclude one or more than one rate contract for 2) under any previous contracts entered with the Central or State Government
the same item. Departments, including new undertakings (excluding joint sector companies
d) The purchaser and the Supplier may short-close the rate contract by serving suitable and/or private parties) and bodies.
notice to each other. The prescribed notice period is generally fifteen to thirty days. i) The Rate Contract holder shall furnish the following certificate to the concerned Paying
e) The purchaser can renegotiate the price with the rate contract holders, even during the Authority along with each bill for payment of supplies made:
validity, if market conditions change significantly or undertake repeat competitive
“ I/We certify that there has been no reduction in the sale price of the goods
bidding through open/ advertised tenders on the same terms and conditions, including
of description identical to the goods supplied under this contract and such
specifications during the validity period of existing valid R/Cs. In such cases, the
goods have not been offered/sold by me/ us to any person /organisation
existing R/C holders can bid, apart from the new eligible bidders, and equal and fair
including the purchaser or any department of Central Government or any
opportunity would be provided. If the prices received are found lower than the existing
as the case may be upto the date of bill/ the date of completion of supplies
R.C. prices, new R/Cs may be awarded at reduced prices and existing R/Cs at higher
against all supply orders placed during the currency of the Rate contract at
prices may be short-closed, giving adequate notice if they do not match such reduction
a price lower than the price charged under the contract.”
in prices under the fall clause.
4. Performance Security: Depending on the anticipated overall drawable annual quantity
f) In an emergency, the purchaser may purchase the same item through an ad hoc
against a rate contract and the anticipated number of parallel rate contracts to be issued
contract with a new supplier.
for an item, the Department may consider obtaining Performance Security (@ 3% to 5%)
g) The purchaser and the authorised users of the rate contract are entitled to place supply
as per para 6.1.2 below of the value of supply order in the supply orders issued against
orders up to the last day of the validity of the rate contract, and though supplies against
rate contracts on the rate contract holder.
such supply orders will be delivered beyond the validity period of the rate contract, the
5. Placement of Supply Orders:
terms & conditions of the rate contract will guide all such supplies.
a) Procuring entities nominated (called Direct Demanding Officers – DDO) in the Rate
h) Fall Clause: The fall clause is a price safety mechanism in rate contracts. The fall
Contract can place supply/ withdrawal orders in terms of the rate contract during the
clause provides that if the rate contract holder reduces its price or sells or even offers
validity period of the rate contract on the Supplier for the supply of definite quantities.
to sell the rate contracted goods or services following conditions of sale similar to those
An indent with required administrative and financial approvals is required before a
of the rate contract, at a price lower than the rate contract price, to any person or
supply order can be placed. Alternatively, the organisation managing the Rate Contract
Organisation during the currency of the rate contract, the rate contract price will be
can centrally administer the placement of withdrawal orders against indents from the
automatically reduced with effect from that date for all the subsequent supplies under
constituents.
the rate contract and the rate contract amended accordingly. Other parallel rate
b) Once a Rate Contract is available, all nominated Procuring Entities (DDOs) must
contract holders, if any, are also to be allowed to reduce their price by notifying the
mandatorily procure the item only through supply orders on the rate contract holders.
reduced price to them, giving 07 (seven) days to intimate their revised prices, if they
In case of an emergency, if a Procuring Entity directly procures rate contracted goods
so desire, in a sealed cover to be opened in public on the specified date and time and
or services from the suppliers, the prices to be paid for such goods or services shall
86 87Chapter 4: Modes of Procurement and Tendering Systems
not exceed those stipulated in the rate contract, and the other salient terms and
conditions of the purchase should be in line with those specified in the rate contract.
However, they may be permitted to procure a small value of their requirements directly
(say up to Rs. One Lakhs at one time and not more than Rs 5 lakhs annually) following
relevant procedures.
c) The Procuring Entity may stipulate an upper threshold of value for supply orders
received against the rate contract by the RC holder. Except with prior approval of the
Procuring Entity, the Contractor shall not comply with the supply orders received from
the DDOs exceeding such threshold amount.
d) All parallel RCs for an item, even at differential rates, are assumed to be at reasonable
rates. The Procuring Entity can select any RC holder, following transparent and
equitable criteria. For selecting the one rate contract holder in case of parallel Rate
Contracts for ordering, the following factors may be kept in view:
i) The rate contract price.
ii) The past performance of firms with reference to their capacity, quality of supplies
as well as timely delivery of the goods. Procuring Entities should maintain suitable
records for past performance with respect to timely delivery and quality.
iii) There is a need for reputed brands in the case of sensitive, critical, and vital
requirements.
iv) The proximity of the rate contract holder where proximity is considered crucial for
timely delivery, ease of progressing and from the point of view of logistics and
contract management, etc.
v) The delivery dates committed by various Rate Contract holders with respect to the
delivery requirements of the Procuring Entities.
e) In rate contracts, if the time for delivery is not fixed by mutual agreement, it is not the
essence of the contract and is not binding on the supplier. Therefore, no liquidated
damages can be levied for non-supply or delay in supply against such orders. That
being so, under section 46 of the Contract Act, the goods are only to be delivered
within a reasonable time- which is a rather vague concept. But where there has been
an unreasonable delay in delivery, the Direct Demanding Officer (DDO) has the right
to give the Contractor notice, fixing a reasonable time for delivery of the goods and
stipulating that delivery within the time specified shall be the essence of the contract.
If the goods are not delivered within this period, the supply order can be cancelled by
the Agency that finalised the Rate Contract (since he alone, not the DDO, is a party to
the Rate Contract), and deficient performance is noted for future Rate contracts.
f) However, in cases where the delivery date stipulated in the relevant order has been
expressly agreed to by the supplier in writing before placing the relevant order,
liquidated damages can be recovered (by the Agency that entered into rate Contract)
from the supplier on account of delay in delivery beyond the stipulated delivery date,
provided the Agency that finalise the Rate Contract has not in any way interfered with
the supplier's discretion to meet the said supply order by directing the supplier to give
priority to some other supply orders. Therefore, it is advisable that, before placing the
supply order on a rate Contract holder, a commitment is obtained from him for the
delivery period.
g) Before creating the supply order, approval of the CA (depending on the value of
procurement) may be taken by submitting information about all the available parallel
RCs and justifying the selection of a particular RC holder.
88Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
not exceed those stipulated in the rate contract, and the other salient terms and h) A supply order should generally contain the following essential details:
conditions of the purchase should be in line with those specified in the rate contract. i) Rate Contract No. and date;
However, they may be permitted to procure a small value of their requirements directly ii) Quantity. (Where there is more than one consignee, the quantity to be despatched
(say up to Rs. One Lakhs at one time and not more than Rs 5 lakhs annually) following to each consignee is to be indicated.);
relevant procedures. iii) Price;
c) The Procuring Entity may stipulate an upper threshold of value for supply orders iv) Date of Delivery by which supplies are required. (In the supply order, a definite
received against the rate contract by the RC holder. Except with prior approval of the delivery date based on the delivery period stipulated in the rate contract is to be
Procuring Entity, the Contractor shall not comply with the supply orders received from provided),
the DDOs exceeding such threshold amount. v) Provide the full address of the purchase organisation along with the telephone
d) All parallel RCs for an item, even at differential rates, are assumed to be at reasonable number. No., Fax No., and e-mail address;
rates. The Procuring Entity can select any RC holder, following transparent and vi) Complete and correct designation and full postal address of the
equitable criteria. For selecting the one rate contract holder in case of parallel Rate consignee(s)/goods receiving officer(s) along with telephone No., Fax No., and E-
Contracts for ordering, the following factors may be kept in view: mail address;
i) The rate contract price. vii) Nearest Railway Siding (NRS) of the consignee(s), if applicable;
ii) The past performance of firms with reference to their capacity, quality of supplies viii) Despatch instructions;
as well as timely delivery of the goods. Procuring Entities should maintain suitable ix) Designation and address of the inspecting officer, if any;
records for past performance with respect to timely delivery and quality. x) Designation and address of the paying authority to which the Supplier will raise the
iii) There is a need for reputed brands in the case of sensitive, critical, and vital bills. Copies of supply orders are to be endorsed to all concerned.
requirements. 6. Renewal of Rate Contracts: It should be ensured that new rate contracts are made
iv) The proximity of the rate contract holder where proximity is considered crucial for operative right after the expiry of the existing rate contracts without any gap for all rate
timely delivery, ease of progressing and from the point of view of logistics and contracted items. In case it is not possible to conclude new rate contracts for some special
contract management, etc. reasons, timely steps are to be taken to extend the existing rate contracts with the same
v) The delivery dates committed by various Rate Contract holders with respect to the terms, conditions, etc., for a suitable period, with the consent of the rate contract holders.
delivery requirements of the Procuring Entities. Rate contracts of the firms who do not agree to such extension are to be left out. Also,
e) In rate contracts, if the time for delivery is not fixed by mutual agreement, it is not the while extending the existing rate contracts, it shall be ensured that the price trend is not
essence of the contract and is not binding on the supplier. Therefore, no liquidated lower.
damages can be levied for non-supply or delay in supply against such orders. That
4.4.2 RC - Risks and Mitigations
being so, under section 46 of the Contract Act, the goods are only to be delivered
within a reasonable time- which is a rather vague concept. But where there has been
Risk Mitigation
an unreasonable delay in delivery, the Direct Demanding Officer (DDO) has the right
to give the Contractor notice, fixing a reasonable time for delivery of the goods and
1. A rate contract is not the right mode of RCs may be avoided for critical/ strategic and
stipulating that delivery within the time specified shall be the essence of the contract.
procurement for critical, strategic, and vital vital requirements.
If the goods are not delivered within this period, the supply order can be cancelled by
requirements since the buyer-seller For seasonal and short-supply items,
the Agency that finalised the Rate Contract (since he alone, not the DDO, is a party to
relationship is tripartite, and the timely supply Procuring Entities may monitor and provide
the Rate Contract), and deficient performance is noted for future Rate contracts.
of requirements and penalties thereof cannot clauses to prevent dumping and starving of
f) However, in cases where the delivery date stipulated in the relevant order has been
be strictly enforced as in other modes of supplies.
expressly agreed to by the supplier in writing before placing the relevant order,
procurement.
In technologically fast-changing products, the
liquidated damages can be recovered (by the Agency that entered into rate Contract)
In situations where items have inadequate procuring entity may keep an eye on market
from the supplier on account of delay in delivery beyond the stipulated delivery date,
annual or seasonal capacities in the market, prices and renegotiate them as soon as
provided the Agency that finalise the Rate Contract has not in any way interfered with
the RC holders may dump material on the market prices fall significantly due to new
the supplier's discretion to meet the said supply order by directing the supplier to give
Procuring entity during the wrong seasons arrivals.
priority to some other supply orders. Therefore, it is advisable that, before placing the
and starve them during working seasons.
supply order on a rate Contract holder, a commitment is obtained from him for the
This happens in, say, cement, when
delivery period.
government buyers are likely to be saddled
g) Before creating the supply order, approval of the CA (depending on the value of
with huge supplies during the rainy season,
procurement) may be taken by submitting information about all the available parallel
but RC holders may divert the bulk of supplies
RCs and justifying the selection of a particular RC holder.
88 89Chapter 4: Modes of Procurement and Tendering Systems
Risk Mitigation
to the private market during the working
season.
RC Purchase is not suitable for requirements
of dynamic Technological and price changes,
e.g., PCs, Laptops, Tablets, Servers, and
Mobile Phones – where the price of older
models may crash as soon as a new model is
announced. RC holders may slow down
supplies initially but dump suppliers when
prices crash in the market.
2. The existence of RCs may not be The descriptions, specifications, and other
adequately made known to possible users. salient details of all RCs should be
Moreover, the reverse risk is that many appropriately updated and made available on
different offices may keep procuring the same the Procuring Entity website as well as the e-
item independently, thus missing the potential Procurement portal. The e-procurement
benefits of bulk prices and simplified system should be able to offer alerts about the
processes if such items were brought under availability of RC if an attempt is made to float
an RC. a tender for the same item. To derive benefit
from bulk prices in RC, all offices should
furnish to the RC agency their annual
requirement of items to enable the finalising
of RCs after inviting quotations.
3. RC procurements are at risk of being The quantity being ordered should be subject
ordered more than actual requirements since to the same level of scrutiny as in other
the procurement scrutiny may not be as modes of procurement to ensure that there is
intense as in the case of other modes of no abnormal, unexplainable trend in
procurements. procurement.
4. Wherever there are parallel RCs for Procuring Entities must put in place adequate
the same item from several firms, there may guidelines to handle RC procurements,
be intense and often unhealthy lobbying including a transparent system of choosing
(including corrupt practices) from them to the RC holders by rotation in a transparent
seek orders. manner in case of parallel RCs. Suggested
criteria are given in para 4.4.1-5-d). The
delegation of powers in this regard should
also be restricted, keeping these risks in view.
2. The Procuring Entity should maintain
suitable records of RC firms for past
performance with respect to timely delivery
and quality.
3. Wherever there are failures against
the rate contract in terms of timely delivery
90Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
Risk Mitigation Risk Mitigation
to the private market during the working and quality of goods, such failures should be
season. reported to the agency that entered the Rate
RC Purchase is not suitable for requirements Contract, and direct alternate procurement
of dynamic Technological and price changes, action may be taken to ensure the timely
e.g., PCs, Laptops, Tablets, Servers, and availability of quality materials to meet the
Mobile Phones – where the price of older needs of the Procuring Entity.
models may crash as soon as a new model is
announced. RC holders may slow down 4.5. Dynamic Price Discovery - Electronic Reverse Auction (eRA)
supplies initially but dump suppliers when
1. Electronic Reverse Auction (eRA, a type of auction classified as a dynamic procurement
prices crash in the market.
mode) is an online real-time purchasing technique used to select a successful bid. eRA is
an iterative process with automatic evaluation of bids, where bidders can offer
2. The existence of RCs may not be The descriptions, specifications, and other
successively more favourable bids to displace the lowest bid at any given moment within
adequately made known to possible users. salient details of all RCs should be
the duration of the eRA. The starting price, minimum bid decrement, duration of the
Moreover, the reverse risk is that many appropriately updated and made available on
auction, and the maximum number of automatic extensions are announced before the start
different offices may keep procuring the same the Procuring Entity website as well as the e-
of the online reverse auction. If a new lower bid is received within the last few minutes
item independently, thus missing the potential Procurement portal. The e-procurement
(pre-announced, say five minutes) of closing time, the closing time may get automatically
benefits of bulk prices and simplified system should be able to offer alerts about the
extended by a few minutes (pre-announced, say ten minutes) for others to respond. A
processes if such items were brought under availability of RC if an attempt is made to float
maximum number of such extensions may be pre-announced (say 50). The most
an RC. a tender for the same item. To derive benefit
favourable bid at the end of the stipulated/ extended time is declared as successful. It has,
from bulk prices in RC, all offices should
however, to be ensured that the entire process is conducted transparently and fairly.
furnish to the RC agency their annual
2. Electronic reverse auctions can be a powerful tool for procuring goods and services, but
requirement of items to enable the finalising
they also come with potential risks and drawbacks. Here are some reasons why caution is
of RCs after inviting quotations.
advised:
3. RC procurements are at risk of being The quantity being ordered should be subject a) Quality and Supplier Relationships: In an electronic reverse auction, the focus is on
price, and suppliers may be forced to cut corners to win bids, affecting the overall
ordered more than actual requirements since to the same level of scrutiny as in other
quality of the product or service. Additionally, aggressive bidding can strain supplier
the procurement scrutiny may not be as modes of procurement to ensure that there is
relationships, leading to long-term negative effects.
intense as in the case of other modes of no abnormal, unexplainable trend in
b) Value for Money: While reverse auctions can drive down immediate costs, they may
procurements. procurement.
not optimise value for money. Factors like total cost of ownership, lifecycle costs,
innovation, reliability, sustainability, and strategic alignment may get overlooked.
4. Wherever there are parallel RCs for Procuring Entities must put in place adequate
the same item from several firms, there may guidelines to handle RC procurements, c) Lack of Technology Development: Suppliers may hesitate to invest in innovation or
process improvements if they are constantly pressured to lower prices. This can hinder
be intense and often unhealthy lobbying including a transparent system of choosing
long-term competitiveness and limit the introduction of new technologies or ideas in hi-
(including corrupt practices) from them to the RC holders by rotation in a transparent
tech goods and services.
seek orders. manner in case of parallel RCs. Suggested
criteria are given in para 4.4.1-5-d). The d) Risk of Supplier Dropouts: Aggressive bidding can lead to suppliers dropping out of
the market segment, reducing competition. If critical suppliers exit, it can disrupt the
delegation of powers in this regard should
supply chain and impact availability.
also be restricted, keeping these risks in view.
3. Thus, while electronic reverse auctions can drive cost savings, they should be used
2. The Procuring Entity should maintain
judiciously, considering the broader implications beyond price alone. Therefore, eRA
suitable records of RC firms for past
should not be used indiscriminately or as a default mode of procurement. A procuring entity
performance with respect to timely delivery
may choose procurement of goods that are amenable to procurement by this mode of
and quality.
procurement as per the following guidelines:
3. Wherever there are failures against
the rate contract in terms of timely delivery a) A reverse auction would be appropriate where:
i) Items are commodities, Commercially-off-the-shelf items;
90 91Chapter 4: Modes of Procurement and Tendering Systems
ii) it is feasible to formulate a detailed description of the subject matter of the
procurement;
iii) there is a competitive market of bidders (say more than five) anticipated to be
qualified to participate in the electronic reverse auction so that effective competition
is ensured;
iv) the criteria to be used by the procuring entity in determining the successful bid are
quantifiable and can be expressed in monetary terms;
b) Where caution is needed in using Reverse Auction
i) In the case of repetitive/ regularly procured items, future procurements may be
affected, as there may not be the same type of price reduction in future
procurements as in the first Reverse Auction. Procuring entities may face a
situation of not being able to justify the higher rates received subsequently or
ii) Where it is proposed to issue parallel orders by splitting the total order quantity
among more than one supplier, a reverse auction may be avoided. However, in
such a case, if the reverse auction is resorted to, then there should be adequate
suppliers available, i.e., if the quantity is to split into N parts, then suppliers
available should be at least N+3.
c) Reverse Auction would not be appropriate for:
i) The requirement is not of high enough value to generate competitive pressures on
bidders.
ii) Items of strategic/ critical/ vital/ high technical complex nature, items that are in
short supply in the market, or
iii) Where the QCBS system of selection is used (wherever permissible in case of
Consultancy, Non-consultancy Services or Works); or
iv) Where FBS (Fixed Budget Based Selection) system of selection is used in
Consultancy Services wherein the only parameter for evaluation is quality/
technical criteria or
v) In Engineered products having complexity in design; or
vi) EPC contracts and complex Works contracts, or
vii) Items where there are only a few suppliers.
4. Terms and conditions:
a) Subject to more detailed guidelines in the category-specific manual or organisational
variations, the procedure for electronic reverse auction shall include the following:
i) In stand-alone eRA, the procuring entity shall solicit bids through an invitation to
the electronic reverse auction to be published or communicated in accordance with
provisions like e-procurement. The invitation shall, in addition to the information as
specified in e-procurement, include details relating to:
1) Access to and registration for the auction;
2) Opening and closing of the auction;
3) Norms for the conduct of the auction;
4) Any other information that may be relevant to the method of procurement.
ii) If the consideration of quality requires competition only among qualified bidders,
eRA may be preceded by a stage of PQB (on the same platform as eRA) to shortlist
qualified bidders, who would only be allowed to participate in the eRA process that
follows.
92Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
ii) it is feasible to formulate a detailed description of the subject matter of the iii) Procuring Entities may combine a full two envelope eProcurement process with
procurement; Reverse Auction (Tender cum e-Reverse Auction). Then, after an eProcurement
iii) there is a competitive market of bidders (say more than five) anticipated to be process, the e-Reverse Auction process is mandatorily conducted taking the L1
qualified to participate in the electronic reverse auction so that effective competition price as the benchmark (upper limit), after the financial bid opening (declaration of
is ensured; L-1 landed price/ s), provided the number of valid bidders is not less than a
iv) the criteria to be used by the procuring entity in determining the successful bid are stipulated number (3 if not specified).
quantifiable and can be expressed in monetary terms; iv) In such a combined procedure, unless otherwise stipulated, the following
b) Where caution is needed in using Reverse Auction procedure shall be followed for elimination/ shortlisting of bidders (from among
those qualified in the preceding eProcurement process) eligible to participate in e-
i) In the case of repetitive/ regularly procured items, future procurements may be
Reverse Auction:
affected, as there may not be the same type of price reduction in future
procurements as in the first Reverse Auction. Procuring entities may face a 1) The bids disallowed from participating in the Reverse Auction(e-eRA) shall be
situation of not being able to justify the higher rates received subsequently or the highest bidder(s) in the tabulation of prices in the financial bid. If the highest
ii) Where it is proposed to issue parallel orders by splitting the total order quantity bidders quote the same rate, the Price Offer received last, as per the time log
among more than one supplier, a reverse auction may be avoided. However, in of the Portal, shall be removed first, on the principle of last in, first out by the
such a case, if the reverse auction is resorted to, then there should be adequate system.
suppliers available, i.e., if the quantity is to split into N parts, then suppliers 2) If the number of valid bidders is less than the minimum stipulated number (or 3
available should be at least N+3. if not specified), a Reverse auction shall not be conducted, and the financial
c) Reverse Auction would not be appropriate for: bids from the eProcurement process shall be evaluated and finalised. In the
case of 4 to 6 valid bidders, the lowest three (3) bidders shall be allowed to
i) The requirement is not of high enough value to generate competitive pressures on
participate in the reverse auction. In the case of more than 6 valid bidders, only
bidders.
50% of the bidders (rounded up to the next integer) shall be allowed to
ii) Items of strategic/ critical/ vital/ high technical complex nature, items that are in
participate.
short supply in the market, or
iii) Where the QCBS system of selection is used (wherever permissible in case of 3) However, if MSE bidders or Class-I Local suppliers under the Make in India
Consultancy, Non-consultancy Services or Works); or policy do not meet the above criteria but their prices in financial bids are within
iv) Where FBS (Fixed Budget Based Selection) system of selection is used in the policy's margin of preference, they shall be allowed to participate. Such
Consultancy Services wherein the only parameter for evaluation is quality/ bidders would be over and above the shortlist mentioned above.
technical criteria or b) E-Reverse Auction Process: If the Portal e-RAP process is different from the one
v) In Engineered products having complexity in design; or described below for the combined procedure (sub-para e) and f) above), the portal
vi) EPC contracts and complex Works contracts, or provisions shall prevail.
vii) Items where there are only a few suppliers. i) There shall be no participation fees for the e-Reverse auction.
4. Terms and conditions: ii) Where pre-qualification precedes the eRA, an electronic invitation shall be issued,
a) Subject to more detailed guidelines in the category-specific manual or organisational giving sufficient notice period to the successful bidders, so that they can formulate
variations, the procedure for electronic reverse auction shall include the following: pricing strategies. The starting price shall be decided by the Procuring Entity.
iii) In case of combined procedure (sub-para e) and f) above), upon opening the
i) In stand-alone eRA, the procuring entity shall solicit bids through an invitation to
financial bids, a reverse auction platform shall be created. The reverse auction
the electronic reverse auction to be published or communicated in accordance with
shall start within the specified period (two hours if not specified) of the bid. Unless
provisions like e-procurement. The invitation shall, in addition to the information as
modified by the procuring Entity, the L-1 landed price in the financial bid (as per
specified in e-procurement, include details relating to:
the calculation schema based on the Tender Document evaluation criteria) shall
1) Access to and registration for the auction;
be the start bid price on which the auction shall be initiated.
2) Opening and closing of the auction;
iv) The Procuring Entity shall specify the decrement value before starting the e-
3) Norms for the conduct of the auction;
Reverse Auction (or, if not specified, 0.5% of the start bid price rounded off to the
4) Any other information that may be relevant to the method of procurement. next unit, tens, hundreds, thousands, etc., with a minimum of Rs. 1). The reduction
ii) If the consideration of quality requires competition only among qualified bidders, in bids shall have to be made as per decrement value or in multiple thereof. A bid
eRA may be preceded by a stage of PQB (on the same platform as eRA) to shortlist decrement that is too small may prolong the auction, and a decrement that is too
qualified bidders, who would only be allowed to participate in the eRA process that large may restrict competition.
follows. v) An initial period of the reverse auction shall be as stipulated (or two hours if not
specified). All times and periods are as per the server time stamp. In case a
92 93Chapter 4: Modes of Procurement and Tendering Systems
reduction in price is recorded in the stipulated last-minute-bidding-period (five
minutes, if not so specified) before the auction closing time, there shall be auto
extensions of time by a specified auto-extension period (ten minutes if not
specified). The Maximum number of auto extensions shall be as stipulated (or 50
if not stipulated). The last-minute-bidding period should not be so small that
unscrupulous bidders may catch others off guard, preventing competitive
responses. The auto-extension period should be sufficient to allow bidders to
consider their next move. The number of auto-extensions should not be too large
to prolong the auction, leading to bidder fatigue.
vi) In case of service disruption at the service provider’s end during the reverse
auction, the reverse auction process shall start all over again, with the last recorded
lowest price of prematurely ended e-RAP as the ‘Start bid’ price. The prices quoted
in the prematurely ended e-RAP shall be binding on all the bidders for
consideration if the restarted process does not trigger within the stipulated time (or
by 5.00 pm on the same day, if not stipulated). Disruption and restarting of e-RAP
shall be intimated to all the bidders through system/ SMS/ e-mail through the e-
procurement portal.
vii) Bidders must submit only the landed price in the reverse auction, and only the item-
wise L-1 price shall be displayed without disclosing the number of bids and names
of the bidders. The landed price would not be the same for two bidders, even if any
bidder makes such an attempt. While evaluating the bids, the exchange rate
captured by the e-procurement system shall be considered for converting foreign
currency into Indian Rupees.
viii) After the auction's closing time, the bid history showing all the last valid bids
offered, along with the names of the bidders, shall be published. All bidders shall
have the facility to see and get a print of the same for their records.
ix) All electronic bids submitted during the reverse auction process shall be legally
binding on the bidder. Only the chronologically last bid submitted by Bidder until
the end of the auction shall be considered the valid financial bid of Bidder, and
consideration of the same for entering into a contract by the Procuring Entity shall
be binding on the bidder.
x) In case of combined procedure, If a bidder does not submit his bid in the Reverse
Auction, the price quoted in the financial bid in the preceding eProcurement shall
be considered the valid price of that bidder. The status of the Bidder (L-1, L-2, etc.)
shall be evaluated considering either the bid price submitted in the Reverse
auction, or the Price quoted in the financial bid, whichever is lower.
xi) Purchase Preference: Short-listed (MSE or Class-I Local suppliers), eligible for any
purchase preference policy as per the Tender Document, shall get an opportunity
to match the L-1 prices concluded after the reverse auction if their final prices in
the Reverse Auction fall within the permitted percentage.
xii) There shall not be any negotiation after the e-reverse auction process is closed.
xiii) The successful L-1 bidder, after the reverse auction, must upload within a
stipulated period (within 2 working days, if not specified) the breakup of Landed
Prices in the shortfall documents, at which the contract shall be awarded. While
giving the breakup, the Bidder shall include the same taxes and duties as quoted
while submitting the financial bid. If the L-1 bidder fails to submit the breakup of the
landed price within the stipulated period, the Procuring Entity shall place an order
94Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
reduction in price is recorded in the stipulated last-minute-bidding-period (five based on the breakup of the financial bid submitted by the Bidder, and the same
minutes, if not so specified) before the auction closing time, there shall be auto shall be binding on the bidder.
extensions of time by a specified auto-extension period (ten minutes if not xiv) The Procuring Entity shall monitor whether there is improper use of the reverse
specified). The Maximum number of auto extensions shall be as stipulated (or 50 auction, including, for example, evidence of predatory pricing, collusion,
if not stipulated). The last-minute-bidding period should not be so small that interference with the proper operation of the technology, etc. Bidders (including
unscrupulous bidders may catch others off guard, preventing competitive their subsidiaries) found to have engaged in collusive activities or other improper
responses. The auto-extension period should be sufficient to allow bidders to practices will be treated in accordance with para 7.6.8 below.
consider their next move. The number of auto-extensions should not be too large (Rule 167 of GFR 2017)
to prolong the auction, leading to bidder fatigue.
4.6. Pre-qualification Modes of procurement
vi) In case of service disruption at the service provider’s end during the reverse
auction, the reverse auction process shall start all over again, with the last recorded
1. Where the procurement is significantly complex, and the capability of the source of supply
lowest price of prematurely ended e-RAP as the ‘Start bid’ price. The prices quoted
is crucial, for the successful performance of the contract, it may be necessary to ensure
in the prematurely ended e-RAP shall be binding on all the bidders for
that there is competition only among bidders equally capable of performing the contract
consideration if the restarted process does not trigger within the stipulated time (or
and incapable bidders don’t queer the pitch by their low quality/ low price bids. In such a
by 5.00 pm on the same day, if not stipulated). Disruption and restarting of e-RAP
situation, a pre-qualification of bidders may be required to shortlist bidders who are equally
shall be intimated to all the bidders through system/ SMS/ e-mail through the e-
capable of performing the contract. Evaluation of Techno-commercial and Financial bids
procurement portal.
is restricted to this shortlist only.
vii) Bidders must submit only the landed price in the reverse auction, and only the item-
4.6.1 Pre-qualification Bidding (PQB)
wise L-1 price shall be displayed without disclosing the number of bids and names
of the bidders. The landed price would not be the same for two bidders, even if any 1. In situations mentioned above, where the time, effort and money required from the bidder
bidder makes such an attempt. While evaluating the bids, the exchange rate to participate in a tender is high, a two-phase pre-qualification bidding may be considered.
captured by the e-procurement system shall be considered for converting foreign Pre-qualification Bids (PQBs) should meet the norms of transparency, fairness, and
currency into Indian Rupees. maintenance of competition. Although there is a separate phase of PQB bidding, it’s not
viii) After the auction's closing time, the bid history showing all the last valid bids semantically counted as a two-stage bidding.
offered, along with the names of the bidders, shall be published. All bidders shall
2. In the first PQB phase, competent, qualified bidders are shortlisted by using a Pre-
have the facility to see and get a print of the same for their records.
qualification Criterion (PQC covering - i) past experience of similar contracts, ii)
ix) All electronic bids submitted during the reverse auction process shall be legally
performance capability and iii) financial strength). No Techno-commercial or Financial
binding on the bidder. Only the chronologically last bid submitted by Bidder until
details are asked for in the first phase pf PQB. In the second phase, tender documents
the end of the auction shall be considered the valid financial bid of Bidder, and
(Techno-commercial and Financial) are issued as usual through eProcurement/
consideration of the same for entering into a contract by the Procuring Entity shall
ePublishing; bids only from shortlisted qualified bidders are evaluated, and others are
be binding on the bidder.
rejected.
x) In case of combined procedure, If a bidder does not submit his bid in the Reverse
3. Where PQB is not Desirable: Since the two phase PQB system may strain the
Auction, the price quoted in the financial bid in the preceding eProcurement shall
transparency principle and there is a heightened risk of Anti-competitive practices, two
be considered the valid price of that bidder. The status of the Bidder (L-1, L-2, etc.)
phase PQB should be done only as an exception under specified circumstances. Hence,
shall be evaluated considering either the bid price submitted in the Reverse
the procuring entities may lay down restricted powers to approve such modes at sufficiently
auction, or the Price quoted in the financial bid, whichever is lower.
high levels in SoPP. It should not be a routine/ normal mode of procurement of goods, and
xi) Purchase Preference: Short-listed (MSE or Class-I Local suppliers), eligible for any
qualification criteria as part of a single/ two/ multiple envelopes system should suffice in
purchase preference policy as per the Tender Document, shall get an opportunity
such situations. PQB bidding as a separate phase is contraindicated in the following
to match the L-1 prices concluded after the reverse auction if their final prices in
circumstances:
the Reverse Auction fall within the permitted percentage.
a) Where procurement is being done through limited tender enquiries;
xii) There shall not be any negotiation after the e-reverse auction process is closed.
b) Where the requirement is technically and commercially not complex enough that pre-
xiii) The successful L-1 bidder, after the reverse auction, must upload within a
qualification of the bidder is not crucial for the performance of the contract, for example,
stipulated period (within 2 working days, if not specified) the breakup of Landed
Commercial Off The Shelf (COTS) requirements;
Prices in the shortfall documents, at which the contract shall be awarded. While
c) Where the procurement is significantly complex and the time, effort and money
giving the breakup, the Bidder shall include the same taxes and duties as quoted
required from the bidder to participate in a tender is not significant, clear-cut, fail-pass
while submitting the financial bid. If the L-1 bidder fails to submit the breakup of the
pre-qualification criteria can be specified in single-stage tendering (instead of two-
landed price within the stipulated period, the Procuring Entity shall place an order
phase tendering) as per para 4.6.2 below.
94 95Chapter 4: Modes of Procurement and Tendering Systems
4. Pre-qualification Criteria: PQC should be unrestrictive enough not to leave out even one
capable vendor/contractor. Otherwise, it can lead to higher procurement/works/services
prices. However, on the other hand, these criteria should be restrictive enough so as not
to allow even one incapable vendor/contractor and thus vitiate fair competition for capable
vendors/contractors to the detriment of the buyer’s objectives. A misjudgement in either
direction may be detrimental. A sample PQC is given in Annexure 12. Due consideration
should be given while framing PQC to its effect on the adequacy of competition. PQC
should not result in unreasonable exclusion of ‘Class-I local supplier’/ ‘Class-II local
supplier’ who would otherwise be eligible beyond what is essential for ensuring the quality
or creditworthiness of the supplier. (please refer to para 1.11.3-9). To encourage MSEs,
Local Bidders and past successful bidders, a call may be taken as to whether PQC should
apply to full quantity/ packages or be proportional to part quantity/package quoted by a
bidder. In case the requirement is suddenly multiple times the past procurements, blind
adoption of past PQCs (fractions/ percentages) may lead to the disqualification of
successful past vendors leading to inadequate competition. PQC should, therefore, be
carefully decided for each procurement with the approval of CA for acceptance of the
tender. It should be clarified in the PQB documents that bidders have to submit
authenticated documents in support of eligibility criteria.
5. Advertisement and Notification: The invitation for the first phase PQB shall be
processed (advertised, tender document preparation, publicity, evaluation, and so on) in
the same manner as a normal GTE or OTE (as the situation calls for) tender, ensuring the
widest possible coverage. The PQC and evaluation criteria should be clearly noted in the
PQB documents. The PQB documents should also indicate a complete schedule of
requirements for which this PQB is being done, including approximate likely quantities of
requirements. A minimum period of 3 weeks (4 weeks in case foreign bidders are also
involved) may be allowed for the submission of PQBs. In the case of urgency duly
approved by CA, the time limit may be reduced to 10 (ten) days.
6. Evaluation: At least in high-value and critical procurements, the credentials regarding
experience and past performance submitted by the successful bidder may be verified as
per pre-qualification criteria (PQC), as far as reasonably feasible, from the parties for
whom work has been claimed to be done. The procuring entity shall evaluate the
qualifications of bidders only in accordance with the PQC specified and shall give due
publicity to the particulars of the bidders that are qualified on the relevant portals/ websites.
7. Subsequent Procurement Tender: The pre-qualification shortlist shall be for a single
subsequent procurement. In this subsequent procurement, bids are invited from these
qualified bidders only, and all other bids may be treated as unsolicited offers, which are
normally rejected. This second phase of the procurement process is handled as a normal
two-envelope tender. The time gap between the pre-qualification approval and the floating
of the linked main procurement tender should normally be less than six months.
4.6.2 Single Stage Pre-qualification:
1. In the situation described in para 4.5 above, i.e., significantly complex procurement, the
capability of the source of supply is crucial, the necessity to ensure competition only among
equally capable bidders, but where the time, effort and money required from the bidder to
participate in a tender is not very high, instead of a separate phase of Pre-Qualification
bidding (as described in para 4.6.1 above), a clear-cut, fail-pass Pre-Qualification Criteria
(PQC – please see para 4.6.1-4 above) can be asked to be submitted as the first
96Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
4. Pre-qualification Criteria: PQC should be unrestrictive enough not to leave out even one (additional) envelope in a single-stage three envelopes system so that a bidder's risk of
capable vendor/contractor. Otherwise, it can lead to higher procurement/works/services having his bid rejected on the grounds of qualifications is remote if he exercises due
prices. However, on the other hand, these criteria should be restrictive enough so as not diligence. In eProcurement, separate files shall be uploaded by the bidder, mutatis
to allow even one incapable vendor/contractor and thus vitiate fair competition for capable mutandis.
vendors/contractors to the detriment of the buyer’s objectives. A misjudgement in either 2. Strictly speaking, this is not a pre-qualification but a post-qualification of bidders (i.e., after
direction may be detrimental. A sample PQC is given in Annexure 12. Due consideration the techno-commercial and financial bids have been received). In respect of pre-
should be given while framing PQC to its effect on the adequacy of competition. PQC qualification, in the first instance on the pre-announced bid opening date, only the PQB
should not result in unreasonable exclusion of ‘Class-I local supplier’/ ‘Class-II local envelopes (also containing the EMD and other eligibility documents) are opened and
supplier’ who would otherwise be eligible beyond what is essential for ensuring the quality evaluated to shortlist the responsive bidders who pass the Pre-qualification.
or creditworthiness of the supplier. (please refer to para 1.11.3-9). To encourage MSEs,
3. The rest of the procedure is the same as the two envelope systems (Techno-commercial
Local Bidders and past successful bidders, a call may be taken as to whether PQC should
and Financial Bids) for only qualified bidders. In e-procurement, the other two envelopes
apply to full quantity/ packages or be proportional to part quantity/package quoted by a
of unqualified bidders would remain encrypted and unopened. In off-line tenders, the other
bidder. In case the requirement is suddenly multiple times the past procurements, blind
two envelopes of unqualified bidders are returned unopened to the respective bidders by
adoption of past PQCs (fractions/ percentages) may lead to the disqualification of
registered acknowledgement due/reliable courier or any other mode with proof of delivery;
successful past vendors leading to inadequate competition. PQC should, therefore, be
4.6.3 PQB Tendering –Risks and Mitigations:
carefully decided for each procurement with the approval of CA for acceptance of the
tender. It should be clarified in the PQB documents that bidders have to submit
Risk Mitigation
authenticated documents in support of eligibility criteria.
5. Advertisement and Notification: The invitation for the first phase PQB shall be
1. Pre-qualification criteria: PQB has the Lay down criteria when prequalification in
processed (advertised, tender document preparation, publicity, evaluation, and so on) in
potential of getting misused or being applied single-stage or two-stage tendering is
the same manner as a normal GTE or OTE (as the situation calls for) tender, ensuring the
without considering the restrictive nature of warranted. Also, model PQC criteria for
widest possible coverage. The PQC and evaluation criteria should be clearly noted in the
competition. PQC should be relevant to the diverse types of procurements should be laid
PQB documents. The PQB documents should also indicate a complete schedule of
quality requirements, and neither is very down on the lines of Annexure 12.
requirements for which this PQB is being done, including approximate likely quantities of
stringent nor very lax in restricting/facilitating
requirements. A minimum period of 3 weeks (4 weeks in case foreign bidders are also
the entry of bidders. These criteria should be
involved) may be allowed for the submission of PQBs. In the case of urgency duly
clear, unambiguous, exhaustive, and yet
approved by CA, the time limit may be reduced to 10 (ten) days.
specific. Also, there should be fair
6. Evaluation: At least in high-value and critical procurements, the credentials regarding
competition.
experience and past performance submitted by the successful bidder may be verified as
per pre-qualification criteria (PQC), as far as reasonably feasible, from the parties for
2. Dangers of Anti-competitive bidding: Two-stage PQB should be done only in
whom work has been claimed to be done. The procuring entity shall evaluate the
Since in a two-stage PQB, shortlisted appropriately justified situations.
qualifications of bidders only in accordance with the PQC specified and shall give due
bidders are announced, there is a Alternatively, a single-stage multiple
publicity to the particulars of the bidders that are qualified on the relevant portals/ websites.
heightened possibility of these bidders envelope system may be used for
7. Subsequent Procurement Tender: The pre-qualification shortlist shall be for a single
forming a cartel and quoting anti-competitive prequalification, in which the chances of
subsequent procurement. In this subsequent procurement, bids are invited from these
prices in the second stage of tendering. anti-competitive behaviour and cycle time
qualified bidders only, and all other bids may be treated as unsolicited offers, which are
are significantly lower.
normally rejected. This second phase of the procurement process is handled as a normal
3. Two-phase PQB is a time-consuming
two-envelope tender. The time gap between the pre-qualification approval and the floating
process.
of the linked main procurement tender should normally be less than six months.
4.6.2 Single Stage Pre-qualification: 4. Contentious and Disputes: Both the In the PQC, a caveat against such
successful and unsuccessful bidders tend to tendencies may be included, asserting the
1. In the situation described in para 4.5 above, i.e., significantly complex procurement, the
view the PQB process as a means for right of the procuring agency to interpret the
capability of the source of supply is crucial, the necessity to ensure competition only among
creating rights/ privileges/ entitlement for PQC on common usage of terminologies
equally capable bidders, but where the time, effort and money required from the bidder to
them by way of hair-splitting, contentious or and phrases in public procurement instead
participate in a tender is not very high, instead of a separate phase of Pre-Qualification
viciously legalistic interpretations of PQC of legalistic and hair-splitting judgements
bidding (as described in para 4.6.1 above), a clear-cut, fail-pass Pre-Qualification Criteria
(PQC – please see para 4.6.1-4 above) can be asked to be submitted as the first
96 97Chapter 4: Modes of Procurement and Tendering Systems
Risk Mitigation
criteria, disregarding the very rationale of the and that their decision in this regard would
PQB and PQC. be final.
4.7. Approved Vendor List (AVL)
1. Strategic, Safety and Security Requirements: Many Organisations have regular and
continuous requirements of tailor-made items (for which the procuring entity is the
monopoly buyer), which are critical for the safety and security of its operations and where
large investments and gestation periods are needed for developing manufacturing and
quality control infrastructure/ processes for its production. In view of heavy investments,
vendors need regular and sustained offtake for financial viability. Such procurement needs
to be done over an extended period of time only from vendors who have undergone
rigorous pre-qualification. The firms are assessed for requisite infrastructure to produce
consistent quality goods up to the assessed production capacity with regular monitoring of
the quality assurance system. It may even involve, if required, extended field trials of
products and inspection of manufacturing/ quality assurance facilities and processes. Such
time-consuming pre-qualification would not be feasible for each individual procurement.
An example is the requirement for Railway Signalling equipment, Locomotive assemblies,
and Track fittings. A quality glitch in these would be disastrous.
2. Approved Vendor Lists: In such situations, a separate phase of PQB tendering (as in
para 4.6.1 above) is done with a much more stringent PQC, but the resultant shortlist of
qualified vendors is kept valid for an extended period (Say 2 to 5 years) as stipulated in
the PQB documents. These are called Approved Vendor Lists (AVL). In some countries,
these may be referred to as multi-use lists.
3. Categories of Approved Vendors: There may be gradation in the category of Approved
vendors. The initial category may be called “Developmental Vendors” (may be named as
‘Temporarily or Provisionally Approved Vendors’ in some organisations), where approval
is granted based on an assessment of infrastructure facilities available and satisfactory
production of samples as per specification, but their capability to consistently produce the
quality material giving satisfactory service life in the field, is yet to be established. After
these Development Vendors demonstrate a capability to produce consistent quality Goods
with required service life over a period (say 2 years), they are upgraded to the regular
category of “Approved Vendors”.
4. Procurement Restricted to AVL: In all subsequent procurements, eligibility criteria
restrict participation to the “Approved Vendor List” (Regular and Developmental), and all
other bids are treated as unsolicited offers, which are normally rejected. Only a part (say
not more than 20%) of the total tendered quantity is distributed among Development
Vendors, provided they quote lower than the regular Approved Vendors. The rest of the
quantity (say 80% or more) is awarded to ‘Approved Vendors’. This ensures that
Development Vendors are able to demonstrate their capabilities for upgradation to the
regular Approved Vendor Category. Thus, it should be ensured that development orders
are for a viable quantity for production and for the purpose of proving their capability.
5. Benefits of AVL: An AVL is a powerful tool that contributes to cost control, reliability, and
overall efficiency in procurement for strategic, safety and security Goods. It ensures that
vendors have undergone rigorous vetting and have demonstrated stability and reliability.
98Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
Working with approved vendors instils confidence in the quality of materials and
Risk Mitigation
components purchased and reduces the chances of defects. Downtime due to failures and
repairs is also minimized.
criteria, disregarding the very rationale of the and that their decision in this regard would
6. Monitoring and Updation: An AVL is a dynamic tool, and its effectiveness depends on
PQB and PQC. be final.
proactive management and adaptability. Updating an Approved Vendor List (AVL) over
time is crucial to maintain its effectiveness and relevance. If a new vendor applies for
4.7. Approved Vendor List (AVL)
inclusion in AVL, it may be added to AVL if it meets the PQC in the original PQB. Key
1. Strategic, Safety and Security Requirements: Many Organisations have regular and performance indicators (KPIs) for vendors should be part of the PQB document, including
continuous requirements of tailor-made items (for which the procuring entity is the on-time delivery, product quality, and responsiveness. These metrics may be used to
monopoly buyer), which are critical for the safety and security of its operations and where conduct periodic reviews of the AVL (e.g., annually, or biannually) and vendors who
large investments and gestation periods are needed for developing manufacturing and consistently fail to meet standards or demonstrate poor performance may be downgraded
quality control infrastructure/ processes for its production. In view of heavy investments, or removed from the AVL. Audits of existing vendors may be conducted to assess financial
vendors need regular and sustained offtake for financial viability. Such procurement needs stability, production capabilities, and adherence to contractual terms. The procuring Entity
to be done over an extended period of time only from vendors who have undergone should monitor industry trends, technological advancements, and new suppliers.
rigorous pre-qualification. The firms are assessed for requisite infrastructure to produce Feedback may be gathered from stakeholders who use or maintain the Goods. Their
consistent quality goods up to the assessed production capacity with regular monitoring of insights can highlight areas for improvement or identify potential issues with specific
the quality assurance system. It may even involve, if required, extended field trials of vendors. Vendors may be given support to enhance their capabilities and training, share
products and inspection of manufacturing/ quality assurance facilities and processes. Such best practices, and encourage continuous improvement.
time-consuming pre-qualification would not be feasible for each individual procurement.
7. Where AVL is not Desirable: The same contra-indications as in PQB mentioned in para
An example is the requirement for Railway Signalling equipment, Locomotive assemblies,
4.6.1-3 are much more accentuated in the case of AVL, as the list is used over prolonged
and Track fittings. A quality glitch in these would be disastrous.
periods. Hence, the AVL mode for an item for should be approved at the highest level in
2. Approved Vendor Lists: In such situations, a separate phase of PQB tendering (as in the Procuring Organisation. Since the AVL system strains the transparency principle and
para 4.6.1 above) is done with a much more stringent PQC, but the resultant shortlist of there is a heightened risk of cartelization and collusion, AVL should not be a routine/
qualified vendors is kept valid for an extended period (Say 2 to 5 years) as stipulated in normal mode of procurement of goods and should be done only as an exception under
the PQB documents. These are called Approved Vendor Lists (AVL). In some countries, specified circumstances as mentioned in sub-para 1) above, otherwise PQB modes of
these may be referred to as multi-use lists. procurement (para 4.5) may be used. AVL is contraindicated in the following
3. Categories of Approved Vendors: There may be gradation in the category of Approved circumstances:
vendors. The initial category may be called “Developmental Vendors” (may be named as a) Where the requirement is not related to Strategic, Safety or Security.
‘Temporarily or Provisionally Approved Vendors’ in some organisations), where approval b) Where the item is not tailor-made, nor is the Procuring Entity a monopoly buyer.
is granted based on an assessment of infrastructure facilities available and satisfactory c) Where the item is not regularly and continuously procured.
production of samples as per specification, but their capability to consistently produce the d) Where the requirement is technically and commercially not complex enough;
quality material giving satisfactory service life in the field, is yet to be established. After e) Where large investment and prolonged gestation period are not required in developing
these Development Vendors demonstrate a capability to produce consistent quality Goods manufacturing/ quality assurance facilities/ processes.
with required service life over a period (say 2 years), they are upgraded to the regular f) Where the technology is not stable and is evolving/ changing at a fast pace.
category of “Approved Vendors”. g) Where procurement can be done through limited tender enquiries;
4. Procurement Restricted to AVL: In all subsequent procurements, eligibility criteria
4.7.1 Approved Vendor Lists –Risks and Mitigations: The same risks and
restrict participation to the “Approved Vendor List” (Regular and Developmental), and all
mitigations as in para 4.6.3 apply in this case to a deeper level:
other bids are treated as unsolicited offers, which are normally rejected. Only a part (say
not more than 20%) of the total tendered quantity is distributed among Development
Risk Mitigation
Vendors, provided they quote lower than the regular Approved Vendors. The rest of the
1. Dependency on Vendors: It can shift 1. Diversify the Approved Vendor List (AVL) by
quantity (say 80% or more) is awarded to ‘Approved Vendors’. This ensures that
the balance of power to the hands of including multiple reliable vendors for critical
Development Vendors are able to demonstrate their capabilities for upgradation to the
vendor – leading to many disadvantages: goods. Maintain a backup list of Development
regular Approved Vendor Category. Thus, it should be ensured that development orders
1.1 Anti-competitive Practices: These Vendors to mitigate sudden disruptions.
are for a viable quantity for production and for the purpose of proving their capability.
Approved vendors can easily form a cartel Regularly monitor and update the AVL as per
5. Benefits of AVL: An AVL is a powerful tool that contributes to cost control, reliability, and
and indulge in Anti-competitive practices. para 4.6-6.
overall efficiency in procurement for strategic, safety and security Goods. It ensures that
vendors have undergone rigorous vetting and have demonstrated stability and reliability.
98 99Chapter 4: Modes of Procurement and Tendering Systems
Risk Mitigation
This includes a significant risk of collusion 1.1 Be alert about cartel/ pool rates. Include a
due to power in the hands of the Cartel clause and take mitigation measures as
Procurement Entity’s personnel who per para 7.6.8 and 2.5.1-2-i).
inspect/ monitor the facilities/ quality. The personnel in such jobs may be rotated
1.2 Cost Escalation: Over time, vendor frequently and should not be allowed to be in the
costs may increase, affecting overall same position for more than 3 years. If the same
procurement expenses. personnel who created the AVL are also given
1.3 Supplier Ethics and Compliance: the task of monitoring it, it may create a conflict
Approved vendors may engage in of interest. So, personnel for these two tasks
unethical practices or violate compliance should be different. The KPIs and PQC should
standards. be objectively measurable.
Every three years a fresh PQB may be done for
new vendors.
1.2 Benchmark costs periodically against
market trends. Negotiate long-term contracts
with price stability clauses.
1.3 Conduct due diligence on vendors’ ethical
practices. Include compliance clauses for the
Code of Integrity in contracts and monitor
adherence.
2. Lack of Monitoring and Updation:
AVL is a dynamic tool that needs constant
monitoring and updating to deliver the 2. Monitor and update the AVL lists (Refer to
intended benefits while mitigating the para 4.6-6).
associated risks. 2.1 Continuously engage with vendors,
2.1 Complacency: Once vendors are encourage innovation, and set improvement
approved, complacency may set in, targets.
leading to reduced performance. 2.2 Regularly audit vendors to ensure consistent
2.3 Quality Fluctuations: Even approved quality.
vendors may occasionally deliver subpar
quality due to production issues or
changes in their processes.
3. Market Dynamics: Market dynamics
3. Stay informed about industry trends and
(e.g., price fluctuations and technological
adjust the AVL accordingly.
advancements) impact vendor capabilities
3.1 Encourage vendors to propose new
and competitiveness.
technologies or approaches. Consider adding
3.1 Innovation Gap: Sticking to the same
emerging vendors to the AVL. Evaluate the
vendors may hinder access to innovative
benefits and risks. Seek approval for a
solutions. A non-approved vendor offers
temporary exception or consider adding the
an innovative solution that could
vendor to the AVL.
significantly improve operations.
100Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
Risk Mitigation Risk Mitigation
This includes a significant risk of collusion 1.1 Be alert about cartel/ pool rates. Include a 4. Inadequate or Too-many Vendors on 4. Such situations may be specially monitored.
due to power in the hands of the Cartel clause and take mitigation measures as AVL: Both an inadequate number of In the PQB document, an upper limit may be
Procurement Entity’s personnel who per para 7.6.8 and 2.5.1-2-i). vendors and too many vendors on AVL indicated for the maximum number of suppliers
inspect/ monitor the facilities/ quality. The personnel in such jobs may be rotated may be detrimental to the intended to be taken on AVL. A large number of vendors
1.2 Cost Escalation: Over time, vendor frequently and should not be allowed to be in the benefits of AVL. Too many vendors may getting cleared for AVL is an indication that this
costs may increase, affecting overall same position for more than 3 years. If the same force vendors to cartelise for survival – item is not a fit case for AVL mode. In case of
procurement expenses. personnel who created the AVL are also given having invested heavily in creating inadequate numbers on AVL, a repeat PQB may
1.3 Supplier Ethics and Compliance: the task of monitoring it, it may create a conflict infrastructure. Too few vendors may be done, and efforts may be made to induce
Approved vendors may engage in of interest. So, personnel for these two tasks create supply chain disruption and new vendors with technological and preferential
unethical practices or violate compliance should be different. The KPIs and PQC should increased prices. help in setting up infrastructure.
standards. be objectively measurable.
4.8. Limited Tender Enquiry (LTE)
Every three years a fresh PQB may be done for
new vendors. LTE is a restricted competition procurement, where a preselected panel of vendors (on the list
1.2 Benchmark costs periodically against of registered suppliers for the subject matter of procurement) are directly approached for
market trends. Negotiate long-term contracts bidding for goods and services not available on the GeM portal. Bids from uninvited bidders
with price stability clauses. are treated as unsolicited and are not entertained except in exceptional circumstances.
1.3 Conduct due diligence on vendors’ ethical However, Ministries/ Departments should evolve a system by which requests for registration
practices. Include compliance clauses for the of interested/ unsolicited firms should be decided before the bid in the next round of tendering.
Code of Integrity in contracts and monitor This mode provides a short and simple procedure but may not provide as good a VfM as in
adherence. the case of open tendering, but it is still a good balance for procurements below a threshold.
LTE procedures should be the default mode of procurement when the estimated value of
2. Lack of Monitoring and Updation:
procurement is between Rs. 5 lakh to Rs. 50 lakhs (Rupees Five Lakh to Fifty Lakh).
AVL is a dynamic tool that needs constant
(Rule 162 of GFR 2017)
monitoring and updating to deliver the 2. Monitor and update the AVL lists (Refer to
intended benefits while mitigating the para 4.6-6). 4.8.1 Terms and Conditions
associated risks. 2.1 Continuously engage with vendors,
1. The shortlist of vendors from the list of registered suppliers for the subject matter of
2.1 Complacency: Once vendors are encourage innovation, and set improvement
procurement to whom it is proposed to send tender documents shall be approved by the
approved, complacency may set in, targets.
competent authority before floating the tender.
leading to reduced performance. 2.2 Regularly audit vendors to ensure consistent
2. In case the number of registered bidders for an item is large and unwieldy, a transparent
2.3 Quality Fluctuations: Even approved quality.
system of rotation of invitation to bid may be used to keep the invited shortlist to a
vendors may occasionally deliver subpar
manageable number (say 8 to 12).
quality due to production issues or
3. In the off-line tendering, copies of the tender documents should be sent free of cost (except
changes in their processes.
in case of priced specifications/ drawings) directly by speed post/courier/e-mail to the
panel of vendors on the list of registered suppliers for the subject matter of procurement.
3. Market Dynamics: Market dynamics Further, the Procuring Entity should also mandatorily publish its limited tender enquiries
3. Stay informed about industry trends and
(e.g., price fluctuations and technological
on GeM as well as on GeM- Central Public Procurement Portal (CPPP). Apart from GeM
adjust the AVL accordingly.
advancements) impact vendor capabilities
and GeM- CPPP, the organisations should publish the tender enquiries on the
3.1 Encourage vendors to propose new
and competitiveness.
Department’s or Ministry’s website.
technologies or approaches. Consider adding
3.1 Innovation Gap: Sticking to the same 4. The minimum number of bidders to whom LTE should be sent is more than three. In case
emerging vendors to the AVL. Evaluate the
vendors may hinder access to innovative
less than three approved vendors/contractors are available, LTE may be sent to the
benefits and risks. Seek approval for a
solutions. A non-approved vendor offers
available approved vendors/contractors with the approval of the CA, duly recording the
temporary exception or consider adding the
an innovative solution that could
reasons. Efforts should then be made to identify a higher number of approved suppliers
vendor to the AVL.
significantly improve operations.
by the Supplier Registration section to obtain more responsive bids on a competitive basis.
5. A simplified Tender Document with brief terms and conditions (Annexure 8) should be
used instead of a detailed Tender Document. In any case, all registered vendors, who
100 101Chapter 4: Modes of Procurement and Tendering Systems
normally are invited to quote in such limited tenders, have already acknowledged
acceptance of “general conditions of contract” as part of the registration application, which
is applicable to such procurements, in addition to these brief “terms and conditions” in LTE
tender form. If necessary, specifications and drawings or any other document may be
enclosed with the limited tender form.
6. In domestic tenders, any bid in foreign currency should be summarily rejected.
7. Since selected bidders are normally registered with the Procuring Entity, Bid Security and
Performance Security are normally not taken in LTE.
4.8.2 LTE - Risks and Mitigations
Risk Mitigation
1. A major risk in this mode is that the demand The e-procurement portal may be
may be artificially split to avoid OTE or higher- programmed to raise an alert if the same item
level approvals is repeatedly attempted to be procured
through LTE.
2. There is a risk that LTE may not attract To ensure sufficient response, in addition to
enough bids, and sometimes there may be a mails/emails to selected vendors, web-based
single acceptable offer. publicity should be given for limited tenders,
It could be due to tender documents not with suitable clarifications that unsolicited
reaching the targeted bidders – intentionally bids shall not be considered.
or otherwise. Sufficient time should be allowed for the
It could also be due to bidders not getting submission of bids, say two weeks. A shorter
adequate time to submit bids. or longer period, if considered sufficient for
the submission of bids, could be allowed if
This could also be due to an insufficient
justified according to the urgency/ complexity
database of registered/known vendors.
of the requirement.
Further, a limited or open tender that results
in only one effective offer shall be treated as
a single tender enquiry situation, with relevant
powers of approval, etc.
See para below for an insufficient database of
vendors.
3. There is also a risk that the selection of Maintenance of a panel of registered
vendors may not be transparent. At the suppliers for each subject matter of
evaluation stage, some invited bidders may procurement is a sine-qua-non for LTE (Ref
be passed over on the grounds of being Rule 150 GFR 2017 and para 3.8 of this
ineligible/unreliable. On the other hand, manual). Such panels of vendors should be
unsolicited bidders may also quote, causing a reviewed every year to ensure an adequate
dilemma of transparency regarding the number of registered suppliers.
consideration of such offers. The panel should not be changed after the
LTE tender has been published. All past
successful vendors/ bidders should invariably
be invited. In case it is proposed to exclude
102Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
normally are invited to quote in such limited tenders, have already acknowledged
Risk Mitigation
acceptance of “general conditions of contract” as part of the registration application, which
is applicable to such procurements, in addition to these brief “terms and conditions” in LTE
any registered/ approved vendor/ contractor
tender form. If necessary, specifications and drawings or any other document may be
from being shortlisted for inviting LTE,
enclosed with the limited tender form.
detailed reasons, such as failure in supply,
6. In domestic tenders, any bid in foreign currency should be summarily rejected.
should be duly recorded, and approval of the
7. Since selected bidders are normally registered with the Procuring Entity, Bid Security and CA should be taken before exclusion. Bidders
Performance Security are normally not taken in LTE. should be selected with due diligence to
ensure that bidders who do not meet eligibility
4.8.2 LTE - Risks and Mitigations
criteria are not shortlisted. At the evaluation
stage, in LTE, passing over of a duly
Risk Mitigation
shortlisted bidder on grounds of poor past
performance or eligibility may raise questions
1. A major risk in this mode is that the demand The e-procurement portal may be
about transparency.
may be artificially split to avoid OTE or higher- programmed to raise an alert if the same item
level approvals is repeatedly attempted to be procured
4.9. Special Limited Tender Enquiry (SLTE) for Procurements more
through LTE.
than Rs. 50 (Rupees Fifty) Lakh
2. There is a risk that LTE may not attract To ensure sufficient response, in addition to
LTE mode is permissible in certain special circumstances for values higher than Rs. 50 lakh
enough bids, and sometimes there may be a mails/emails to selected vendors, web-based
(Rupees Fifty Lakh) (Rule 162 of GFR 2017), where normally OTE should have been done.
single acceptable offer. publicity should be given for limited tenders,
Powers to sanction procurement on an LTE basis in such exceptional cases may be laid down
It could be due to tender documents not with suitable clarifications that unsolicited
in SoPP based on a certificate of urgency signed by the indentor. This mode has the merit of
reaching the targeted bidders – intentionally bids shall not be considered.
being quicker, but the VfM obtained may be less than in the case of OTE; hence, it should be
or otherwise. Sufficient time should be allowed for the
restricted to the following situations:
It could also be due to bidders not getting submission of bids, say two weeks. A shorter
1. The competent authority in the Ministry / Department certifies that there is an existing or
adequate time to submit bids. or longer period, if considered sufficient for
prospective urgency for operational or technical requirements, and any additional
the submission of bids, could be allowed if
This could also be due to an insufficient
expenditure involved by not procuring through advertised tender enquiry is justified in view
justified according to the urgency/ complexity
database of registered/known vendors.
of urgency. The Ministry/Department should also put on record the nature of the urgency
of the requirement.
and reasons why the procurement could not be anticipated earlier.
Further, a limited or open tender that results
2. There are sufficient reasons to be recorded in writing by the competent authority, indicating
in only one effective offer shall be treated as
that it will not be in the public interest to procure the goods through advertised tender
a single tender enquiry situation, with relevant
enquiry.
powers of approval, etc.
3. The sources of supply are definitely known, and the possibility of fresh source(s) beyond
See para below for an insufficient database of
those being tapped is remote.
vendors.
4. Government policy designates procurement from specific agencies.
3. There is also a risk that the selection of Maintenance of a panel of registered 4.9.1 Terms and Conditions
vendors may not be transparent. At the suppliers for each subject matter of
1. The tender process would be the same as in the case of a normal LTE described above.
evaluation stage, some invited bidders may procurement is a sine-qua-non for LTE (Ref
However, the tender documents are more detailed, as in the case of OTE.
be passed over on the grounds of being Rule 150 GFR 2017 and para 3.8 of this
2. The indentor should certify that there is an existing or prospective urgency for operational
ineligible/unreliable. On the other hand, manual). Such panels of vendors should be
or technical requirements and that any additional expenditure involved by not procuring
unsolicited bidders may also quote, causing a reviewed every year to ensure an adequate
through an advertised tender enquiry is justified in view of urgency. The indentor should
dilemma of transparency regarding the number of registered suppliers.
also put on record the nature of the urgency and reasons why the procurement could not
consideration of such offers. The panel should not be changed after the
be anticipated.
LTE tender has been published. All past
3. In domestic tenders, any bid in foreign currency should be summarily rejected.
successful vendors/ bidders should invariably
be invited. In case it is proposed to exclude
102 103Chapter 4: Modes of Procurement and Tendering Systems
a) Unlike LTE, Bid Security and Performance Security are taken in SLTE as in OTE
tenders.
4.9.2 SLTE - Risks and Mitigations
Risk Mitigation
1. Risks, as applicable in both LTE and All mitigation strategies of LTE and OTE shall
OTE, are also applicable here. In addition, also apply here. In addition, the checks and
there is a risk that this mode may be used balances systems should be tighter by way of
unjustifiably to avoid open tendering (OTE). enhanced and severely restricted delegation
of powers for certification of urgency and
approval of this mode of procurement. A
system of reports from the authority signing
the urgency certificate and post facto review
of utilisation of received
goods/works/services to tackle the expressed
urgency may be laid down.
4.10. Proprietary Article Certificate (PAC) Procurement
In the procurement of goods, certain items are procured only from Original Equipment
Manufacturers (OEMs) or manufacturers having proprietary rights (or their authorised
dealers/stockists) against a PAC certificate (Annexure 9). This mode may be the shortest, but
since it may provide lesser VfM than LTE/OTE and strains the transparency principle, it should
be used only in justifiable situations. Such situations may arise on the following grounds where
a PAC can be certified:
1. It is in the user department's knowledge that only a particular firm is the manufacturer of
the required goods.
2. For standardization of machinery or components or spare parts to be compatible with the
existing sets of machinery/equipment (on the advice of a competent technical expert)), or
if it is a condition of the manufacturer’s warranty that only OEM spares are to be used
during the warranty period, the required goods are to be purchased only from a selected
firm duly approved by the competent authority.
3. In case of Advanced Educational, Research, Development and Scientific Institutes/
Organisations of National importance, specialised equipment and their
spares/consumables may have to be procured from the same Original vendor (on the
advice of a competent technical expert and approved by the Project in-charge), to maintain
consistency/ reproducibility/ continuity of established/ standardized methods/ protocols to
attain objectives of such projects.
(Rule 166 i) and iii) of GFR 2017)
4.10.1 Terms and Conditions
1. Users should enclose, with their Indent, a PAC certificate signed by the appropriate
authority as per DFPR/ SoPP with the concurrence of associated finance for sourcing an
item from OEM or PAC firms or their authorised agents. Once a PAC is thus signed, the
powers of procurement are the same as in normal conditions as per the delegation of
powers.
104Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
a) Unlike LTE, Bid Security and Performance Security are taken in SLTE as in OTE 2. Proprietary items shall be purchased only from a nominated manufacturer, or its
tenders. authorised dealer as recorded in the PAC certificate;
3. In certain unavoidable cases, the procuring authority may have no alternative but to waive
4.9.2 SLTE - Risks and Mitigations
payment of EMD/SD for procurement on a proprietary basis;
Risk Mitigation 4.10.2 PAC - Risks and Mitigations
1. Risks, as applicable in both LTE and All mitigation strategies of LTE and OTE shall Risk Mitigation
OTE, are also applicable here. In addition, also apply here. In addition, the checks and
there is a risk that this mode may be used balances systems should be tighter by way of 1. There is a risk that this mode may get used The delegation of powers should be restricted
unjustifiably to avoid open tendering (OTE). enhanced and severely restricted delegation unjustifiably to restrict competition. Such risks for signing the PAC. Even in PAC
of powers for certification of urgency and get aggravated in case of secrecy about such procurements, the NIT and the Award of
approval of this mode of procurement. A procedures as alternative Contract should be put on GeM- CPPP and
system of reports from the authority signing vendors/contractors may not even come to Procuring Entity websites.
the urgency certificate and post facto review know about such opportunities
of utilisation of received
goods/works/services to tackle the expressed 2. Once approved, there is a risk of a nexus No item should be procured on a PAC basis
urgency may be laid down. getting developed, and the mode may for more than three years, after which a
continue to be used for many years without mandatory OTE mode may be used to test the
4.10. Proprietary Article Certificate (PAC) Procurement fresh application of mind market. The procuring entity may also keep
an eye on the GeM portal for other vendors
In the procurement of goods, certain items are procured only from Original Equipment
who can supply such items.
Manufacturers (OEMs) or manufacturers having proprietary rights (or their authorised
dealers/stockists) against a PAC certificate (Annexure 9). This mode may be the shortest, but
3. The bidder may charge a price higher than To the extent feasible, the PAC firm should be
since it may provide lesser VfM than LTE/OTE and strains the transparency principle, it should
the market asked to accept a “fall clause” - undertaking
be used only in justifiable situations. Such situations may arise on the following grounds where
that if it supplies or quotes a lower rate to
a PAC can be certified:
other governments, the public sector, or
1. It is in the user department's knowledge that only a particular firm is the manufacturer of
private organisations, it shall reimburse the
the required goods.
excess. If the price offered is not acceptable,
2. For standardization of machinery or components or spare parts to be compatible with the
negotiation as per provision of para 7.6.9 may
existing sets of machinery/equipment (on the advice of a competent technical expert)), or
be held with the PAC firm.
if it is a condition of the manufacturer’s warranty that only OEM spares are to be used
during the warranty period, the required goods are to be purchased only from a selected
4.11. Single Tender Enquiry (STE) without a PAC
firm duly approved by the competent authority.
A tender invitation to one firm only without a PAC certificate is called a single tender. This
3. In case of Advanced Educational, Research, Development and Scientific Institutes/
mode may be the shortest, but since it may provide lesser VfM as compared to LTE/OTE and
Organisations of National importance, specialised equipment and their
may also strain the transparency principle, it should be resorted to only under the following
spares/consumables may have to be procured from the same Original vendor (on the
conditions, where a PAC cannot be certified:
advice of a competent technical expert and approved by the Project in-charge), to maintain
consistency/ reproducibility/ continuity of established/ standardized methods/ protocols to 1. In the case of an existing or prospective emergency relating to operational or technical
attain objectives of such projects. requirements to be certified by the indentor, the required goods are necessary to be
purchased from a particular source, subject to the reason for such decision being recorded
(Rule 166 i) and iii) of GFR 2017)
and approval of the competent authority obtained.
4.10.1 Terms and Conditions
(Rule 166 (ii) of GFR 2017)
1. Users should enclose, with their Indent, a PAC certificate signed by the appropriate
4.11.1 Terms and Conditions
authority as per DFPR/ SoPP with the concurrence of associated finance for sourcing an
item from OEM or PAC firms or their authorised agents. Once a PAC is thus signed, the 1. The reasons for an STE and selection of a particular firm must be recorded and approved
powers of procurement are the same as in normal conditions as per the delegation of by the CA as per the delegation of powers laid down in DFPR/SoPP prior to single
powers. tendering. Unlike in PAC, the powers of procurement of STE are more restricted,
104 105Chapter 4: Modes of Procurement and Tendering Systems
2. Other terms and conditions of PAC procurement mentioned above would also apply in this
case.
4.11.2 STE - Risks and Mitigations
Risk Mitigation
1. The same but more heightened risks The same mitigation strategies as in the
than PAC are present in this mode. The case of PAC should apply. Procurements on
selection of a single vendor may be non- an STE basis should be made from reputed
transparent and unjustified. firms after determining the reasonableness
of rates. The procurement powers for STE
should be severely restricted.
4.12. Direct Procurement without Quotation
Direct procurement of goods without formal quotations is normally done for the smallest value
procurements. This is also called petty purchase. It should be used for off-the-shelf goods with
simple and standard specifications and when the required goods (of required specification or
within the required delivery period, etc.) are not available on GeM72. However, for procurement
outside GeM, it is mandatory for a buyer to generate a “GeM Availability Report and Past
Transaction Summary” (GeMAR&PTS)73 with a unique ID on the GeM portal (please refer to
para 4.17.2-8) using his login credentials on GeM for procurement outside GeM. The
procedure is the simplest and quickest, but VfM may be poor; hence, it is suitable only for low-
value, urgent and simple requirements in the following situations:
1. Procurements do not exceed the threshold (for each requirement) of Rs. 50,000 (Rupees
Fifty Thousand) for each case. This limit for Scientific Ministries/ Departments has been
enhanced74 to Rs 1,00,000/- (Rupees One Lakh) for scientific equipment and computers
on each occasion;
2. The requirement is urgent but was not covered in the procurement plan.
3. The requirement is for off-the-shelf goods of simple and standard specifications. Examples
of procurement are the day-to-day needs of the office and field units, and so on.
(Rule 154 of GFR 2017)
72As stipulated in Department of Expenditure OM No. 6/1/2018-PPD dated 19.01.2018.
73Notified vide OM No. F.6.18.2019-PPD issued by Department of Expenditure dated 11.06.2021.
74Notified vide OM No. F.20/42/2021-PPD issued by Department of Expenditure dated 20.05.2024. Scientific
Ministries/ Departments on which this OM is applicable are
(i) Department of Science and Technology, Department of Biotechnology, Department of Scientific & Industrial
Research, Department of Atomic Energy, Department of Space, Ministry of Earth Sciences, Defence Research &
Development Organization, Indian Council of Agricultural Research (ICAR), including its affiliated institutions and
Universities, Department of Health Research (DHR), including Indian Council of Medical Research (including all
Autonomous Bodies under these Ministries/ Departments)
(ii) Educational and Research Institutes conducting post-graduate/ doctoral level courses or research, under any
Ministry/ Department.
(iii) It is also clarified that GFRs are not applicable to the projects executed by State level Institutions or by the
Private Universities/Institutions/Organisations, even if they are funded by Ministries/ Departments/ Organizations
mentioned above.
(iv) In such cases, it is for the Ministry/ Departments/ organization to put in appropriate financial controls to achieve
the intended purpose.
106Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
2. Other terms and conditions of PAC procurement mentioned above would also apply in this 4.12.1 Terms and Conditions
case.
1. The competent officer of the procuring entity can initiate and complete this purchase after
4.11.2 STE - Risks and Mitigations diligent enquiries from the market and filling out the certificate prescribed (Annexure 10).
Such powers, to a limited extent, can also be given to various user sections for operational
Risk Mitigation needs.
2. Normally, an imprest amount (with facilities for cheque payments) sufficient for two months’
1. The same but more heightened risks The same mitigation strategies as in the estimated procurements can be sanctioned so that officers can handle such procurements.
than PAC are present in this mode. The case of PAC should apply. Procurements on
The imprest amount can be recouped on a monthly basis by submission of expense
selection of a single vendor may be non- an STE basis should be made from reputed
vouchers.
transparent and unjustified. firms after determining the reasonableness
3. In a summary form, records should be kept of the vendors/contractors approached and
of rates. The procurement powers for STE
the prices they indicate.
should be severely restricted.
4. Selection of sellers by diligent market enquiry is of the essence of this mode of
procurement.
4.12. Direct Procurement without Quotation
5. In larger cities, reputed shopping malls may also be included in the market survey.
Direct procurement of goods without formal quotations is normally done for the smallest value Reputed internet shopping portals may also be explored.
procurements. This is also called petty purchase. It should be used for off-the-shelf goods with
4.12.2 Direct Procurement without Quotations - Risks and Mitigations
simple and standard specifications and when the required goods (of required specification or
within the required delivery period, etc.) are not available on GeM72. However, for procurement
Risk Mitigation
outside GeM, it is mandatory for a buyer to generate a “GeM Availability Report and Past
Transaction Summary” (GeMAR&PTS)73 with a unique ID on the GeM portal (please refer to
1. The main risk is the splitting of Supervisors should carry out periodic reviews
para 4.17.2-8) using his login credentials on GeM for procurement outside GeM. The
demand to avoid higher approvals or higher of such procurements to ensure that the
procedure is the simplest and quickest, but VfM may be poor; hence, it is suitable only for low-
modes of procurements. demand is not split into small quantities for the
value, urgent and simple requirements in the following situations:
sole purpose of avoiding the necessity of
1. Procurements do not exceed the threshold (for each requirement) of Rs. 50,000 (Rupees
getting approval from the higher authority
Fifty Thousand) for each case. This limit for Scientific Ministries/ Departments has been
required for sanctioning the purchase of the
enhanced74 to Rs 1,00,000/- (Rupees One Lakh) for scientific equipment and computers
original demand or for avoiding LTE or OTE
on each occasion;
mode of procurement. An annual review of
2. The requirement is urgent but was not covered in the procurement plan. such procurements shall be carried out to
3. The requirement is for off-the-shelf goods of simple and standard specifications. Examples ensure that future anticipated requirements
of procurement are the day-to-day needs of the office and field units, and so on. are clubbed and procured through LTE/ OTE/
(Rule 154 of GFR 2017) RC.
To keep better control, an annual ceiling may
be fixed for each office for such a mode of
procurement, say, Rupees five Lakh for each
office per year. Each office should maintain
72As stipulated in Department of Expenditure OM No. 6/1/2018-PPD dated 19.01.2018. records to monitor such limits.
73Notified vide OM No. F.6.18.2019-PPD issued by Department of Expenditure dated 11.06.2021.
74Notified vide OM No. F.20/42/2021-PPD issued by Department of Expenditure dated 20.05.2024. Scientific
Ministries/ Departments on which this OM is applicable are 2. Over a period, intentionally or Supervisors should cross-check a percentage
(i) Department of Science and Technology, Department of Biotechnology, Department of Scientific & Industrial
otherwise, the due diligence of enquiries from of cases in the market for prices, fake
Research, Department of Atomic Energy, Department of Space, Ministry of Earth Sciences, Defence Research &
the market may degenerate into a mechanical vouchers, and so on. Supervisors should also
Development Organization, Indian Council of Agricultural Research (ICAR), including its affiliated institutions and
Universities, Department of Health Research (DHR), including Indian Council of Medical Research (including all obtaining of quotations, leading to the check that the same vendor(s) is not being
Autonomous Bodies under these Ministries/ Departments)
development of nexus and crony suppliers. patronised repeatedly. For the sake of
(ii) Educational and Research Institutes conducting post-graduate/ doctoral level courses or research, under any
Ministry/ Department. Vendor selection may be manipulated with transparency, payments should be made by
(iii) It is also clarified that GFRs are not applicable to the projects executed by State level Institutions or by the
fake supporting vouchers. Since such small- cheque or through Electronic Clearance
Private Universities/Institutions/Organisations, even if they are funded by Ministries/ Departments/ Organizations
mentioned above. value materials do not undergo accounting Service, except that cash payment may be
(iv) In such cases, it is for the Ministry/ Departments/ organization to put in appropriate financial controls to achieve
the intended purpose.
106 107Chapter 4: Modes of Procurement and Tendering Systems
Risk Mitigation
and inventory control, there is a risk of the allowed up to Rs. 5,000 (Rupees Five
development of a nexus, leakages, and fake thousand). Staff involved with such
procurements and payments. The same set procurements should not continue in the
of vendors may get patronised repeatedly for same role for long and should be rotated
a wide variety of requirements. Since only frequently.
cursory visual inspections are done, quality
may be at risk.
4.13. Direct Procurement by Purchase Committee
This mode of procurement is made by a local purchase committee consisting of three
members of an appropriate level constituted by HoD. This procedure is slightly more complex
and is likely to provide better VfM than direct procurement without quotation; hence, it is
suitable for marginally higher thresholds. It is used in the following conditions:
1. For procurements valued above Rs. 50,000/- (Rupees Fifty Thousand) and upto Rs.
5,00,000/- (Rupees Five Lakh) only on each occasion. This limit for Scientific Ministries/
Departments has been enhanced75 to Rs. Ten Lakhs (above Rs. 1 lakh, as in para 4.11-1
above) on each occasion.
2. Only in case when a certain item is not available on the GeM portal (of required
specification or within the required delivery period, etc.)76. However, for procurement
outside GeM, it is mandatory for a buyer to generate a “GeM Availability Report and Past
Transaction Summary” (GeMAR&PTS)77 with a unique ID on the GeM portal (please see
para 4.17.2-8) using his login credentials on GeM.
3. This mode of procurement is described in parlance of procurement of goods; however, in
principle, it is equally applicable to contingency expenditure on small works/services.
(Rule 155 of GFR 2017)
4.13.1 Terms and Conditions
1. The controlling ministry may lay down an annual ceiling value per office/unit for such
procurements;
2. In case of emergency procurement, the facility for withdrawing the requisite advance cash
amount and its subsequent account may also be considered.
75Notified vide OM No. F.20/42/2021-PPD issued by Department of Expenditure dated 20.05.2024. Scientific
Ministries/ Departments on which this OM is applicable are
(i) Department of Science and Technology, Department of Biotechnology, Department of Scientific & Industrial
Research, Department of Atomic Energy, Department of Space, Ministry of Earth Sciences, Defence Research &
Development Organization, Indian Council of Agricultural Research (ICAR), including its affiliated institutions and
Universities, Department of Health Research (DHR), including Indian Council of Medical Research (including all
Autonomous Bodies under these Ministries/ Departments)
(ii) Educational and Research Institutes conducting post-graduate/ doctoral level courses or research, under any
Ministry/ Department.
(iii) It is also clarified that GFRs are not applicable to the projects executed by State level Institutions or by the
Private Universities/Institutions/Organisations, even if they are funded by Ministries/ Departments/ Organizations
mentioned above.
(iv) In such cases, it is for the Ministry/ Departments/ organization to put in appropriate financial controls to achieve
the intended purpose.
76As stipulated in Department of Expenditure OM No. 6/1/2018-PPD dated 19.01.2018.
77Notified vide OM No. F.6.18.2019-PPD issued by Department of Expenditure dated 11.06.2021.
108Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
3. This is intended to be a fast-track, simple mode of procurement. The committee will survey
Risk Mitigation
the market to ascertain the reasonableness of rate, quality and specifications and identify
the appropriate supplier.
and inventory control, there is a risk of the allowed up to Rs. 5,000 (Rupees Five
4. The selection of suitable products and suppliers by actual market survey (not by calling
development of a nexus, leakages, and fake thousand). Staff involved with such
tenders like a mini-LTE) is the essence of this mode. Therefore, there is no question of
procurements and payments. The same set procurements should not continue in the
obtaining quotations by email or otherwise. The committee shall survey the market to
of vendors may get patronised repeatedly for same role for long and should be rotated
ascertain the reasonableness of rate, quality and specifications and identify the
a wide variety of requirements. Since only frequently.
appropriate supplier. The survey may include online internet shopping portals, besides
cursory visual inspections are done, quality
physical local market surveys. For organisations in smaller towns/hinterlands, surveys in
may be at risk.
nearby bigger cities/ Metros may also be included as part of the survey, depending on the
ease of logistics.
4.13. Direct Procurement by Purchase Committee
5. Before recommending the placement of the purchase order, members of the committee
This mode of procurement is made by a local purchase committee consisting of three
will jointly record the certificate prescribed (Annexure 11).
members of an appropriate level constituted by HoD. This procedure is slightly more complex
6. The committee shall survey the market to ascertain the reasonableness of rate, quality,
and is likely to provide better VfM than direct procurement without quotation; hence, it is
and specifications, identify the appropriate supplier, and jointly record a certificate before
suitable for marginally higher thresholds. It is used in the following conditions:
placing the purchase order.
1. For procurements valued above Rs. 50,000/- (Rupees Fifty Thousand) and upto Rs.
4.13.2 Direct Procurement by Purchase Committee - Risks and Mitigations
5,00,000/- (Rupees Five Lakh) only on each occasion. This limit for Scientific Ministries/
Departments has been enhanced75 to Rs. Ten Lakhs (above Rs. 1 lakh, as in para 4.11-1
Risk Mitigation
above) on each occasion.
2. Only in case when a certain item is not available on the GeM portal (of required
1. Risks are the same as in the case of Mitigation strategies are also the same as in
specification or within the required delivery period, etc.)76. However, for procurement
direct procurement without the quotation direct procurement without quotation.
outside GeM, it is mandatory for a buyer to generate a “GeM Availability Report and Past
mentioned above, with mitigation due to the
Transaction Summary” (GeMAR&PTS)77 with a unique ID on the GeM portal (please see
involvement of three members. Over a period,
para 4.17.2-8) using his login credentials on GeM.
intentionally or otherwise, the due diligence of
3. This mode of procurement is described in parlance of procurement of goods; however, in
enquiries from the market may degenerate
principle, it is equally applicable to contingency expenditure on small works/services.
into a system of floating and obtaining limited
(Rule 155 of GFR 2017)
tenders, leading to delays and the
4.13.1 Terms and Conditions development of nexus and crony suppliers.
1. The controlling ministry may lay down an annual ceiling value per office/unit for such
4.14. Tendering Systems
procurements;
2. In case of emergency procurement, the facility for withdrawing the requisite advance cash Tendering systems are designed to achieve an appropriate balance between the
amount and its subsequent account may also be considered. countervailing needs for the ‘Right Quality’ and the ‘Right Price’ (while the Mode of
Procurement addresses the ‘Right Source’, and the Tender Document addresses the Right
quantity and ‘Right Time and Place’) under different complexities/ criticality of Technical
75Notified vide OM No. F.20/42/2021-PPD issued by Department of Expenditure dated 20.05.2024. Scientific requirements and value of procurements. Depending on the complexity and criticality of
Ministries/ Departments on which this OM is applicable are technical requirements, as well as the value of procurement, the following types of tendering
(i) Department of Science and Technology, Department of Biotechnology, Department of Scientific & Industrial
systems may be used. Please note that the selection of a Tendering System has to be based
Research, Department of Atomic Energy, Department of Space, Ministry of Earth Sciences, Defence Research &
Development Organization, Indian Council of Agricultural Research (ICAR), including its affiliated institutions and on the two factors mentioned above; hence, just a value threshold for their use is discouraged.
Universities, Department of Health Research (DHR), including Indian Council of Medical Research (including all
Selection should be based on professional judgement of the two factors mentioned above.
Autonomous Bodies under these Ministries/ Departments)
(ii) Educational and Research Institutes conducting post-graduate/ doctoral level courses or research, under any The various Tendering Systems that are used in public procurement are:
Ministry/ Department.
1. Single-Stage Tendering System:
(iii) It is also clarified that GFRs are not applicable to the projects executed by State level Institutions or by the
Private Universities/Institutions/Organisations, even if they are funded by Ministries/ Departments/ Organizations a) Single Stage Single Envelope System
mentioned above.
b) Single Stage Two Envelopes System (Two Bid System) (Rule 163 of GFR 2017)
(iv) In such cases, it is for the Ministry/ Departments/ organization to put in appropriate financial controls to achieve
the intended purpose. 2. Two Stage Bidding - Expression of Interest Tenders – Market Exploration/ Short-listing
76As stipulated in Department of Expenditure OM No. 6/1/2018-PPD dated 19.01.2018.
77Notified vide OM No. F.6.18.2019-PPD issued by Department of Expenditure dated 11.06.2021. (Rule 164 of GFR 2017)
108 109Chapter 4: Modes of Procurement and Tendering Systems
4.15. Single-Stage Tendering System
In single-stage tendering, bids are invited at a single stage of submission. The bids can be
stipulated to be either in a single envelope or in multiple envelopes.
4.15.1 Single Stage Single Envelope System:
1. In a single-stage single-envelope system, eligibility, technical/commercial details, and
financial details are submitted together in the same envelope. Evaluation is in the
sequence of evaluated responsive prices (from L1 onwards), and their technical/
commercial compliance is checked. The lowest priced bid that meets the eligibility/
qualification criteria, technical and commercial conditions laid down in the tender
documents is declared as successful.
2. This tendering system is suitable where the technical requirement is simple or moderately
complex, the capability of the source of supply is not too crucial, and the value of
procurement is not too high. This is the simplest and the quickest tendering system and
should be the default system of tendering.
4.15.2 Single Stage Two Envelopes System (Two Bid System) (Rule 163 of GFR
2017):
1. In technically complex requirements, but where the capability of the source of supply is
still not critical, and the value of procurement is not high, a Single-stage two-envelopes
system may be followed.
2. In off-line tenders, bidders should be asked to bifurcate their quotations into two separately
sealed envelopes. The first envelope, called the techno-commercial bid, contains the
eligibility, technical quality and performance aspects, commercial terms and conditions
and documents sought in the tender, except the price and relevant financial details. In the
second envelope, called the financial bid, the price quotation, along with other financial
details, are submitted. Both the envelopes are to be submitted together in a sealed outer
envelope. In eProcurement, the bidder would be asked to upload two files, mutatis
mutandis.
3. The techno-commercial bids are to be opened in the first instance on the pre-announced
bid opening date and time and scrutinised and evaluated by the TC with reference to
parameters prescribed in the tender documents, and responsive, eligible, and technically
compliant bidders are decided.
4. Thereafter, in the second instance, the financial bids of only the techno-commercially
compliant offers (as decided in the first instance above) are to be opened on a pre-
announced date and time for further scrutiny, evaluation, ranking and placement of the
contract. In e-procurement, financial bids of technically non-compliant offers would remain
encrypted and unopened. In off-line tenders, the financial bids of technically non-compliant
bidders should be returned unopened to the respective bidders by registered
acknowledgement due/ reliable courier or any other mode with proof of delivery.
4.16. Two-Stage Bidding - Expression of Interest Tenders – Market
Exploration
1. In the case of green-field/ blue-sky projects, where the equipment/ plant to be procured is
complex, the procuring organization may not possess the full knowledge of either the
various technical solutions available or the likely sources for such products in the market.
110Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
4.15. Single-Stage Tendering System To meet the desired objectives of a transparent procurement that ensures value for money
and simultaneously ensures the upgradation of technology & capacity building- it would be
In single-stage tendering, bids are invited at a single stage of submission. The bids can be
prudent to invite an Expression of Interest (EoI) Bids as a first stage of the two-stage
stipulated to be either in a single envelope or in multiple envelopes.
tendering system to explore the market and finalise specifications based on technical
4.15.1 Single Stage Single Envelope System: discussions/presentations with the experienced manufacturers/suppliers in a transparent
manner. In less complex cases, a market consultation through a pre-NIT conference may
1. In a single-stage single-envelope system, eligibility, technical/commercial details, and
suffice instead of two-stage tendering. Please also refer to para 5.2.3-1 below.
financial details are submitted together in the same envelope. Evaluation is in the
2. Expression of Interest (EoI) bids may be invited in the following situations:
sequence of evaluated responsive prices (from L1 onwards), and their technical/
a) It is not feasible for the procuring entity to formulate detailed specifications or identify
commercial compliance is checked. The lowest priced bid that meets the eligibility/
specific characteristics for the subject matter of procurement without receiving inputs
qualification criteria, technical and commercial conditions laid down in the tender
regarding its technical aspects from bidders;
documents is declared as successful.
b) The character of the subject matter of procurement is subject to rapid technological
2. This tendering system is suitable where the technical requirement is simple or moderately
advances, market fluctuations or both;
complex, the capability of the source of supply is not too crucial, and the value of
c) The procuring entity seeks to enter into a contract for research, experiment, study, or
procurement is not too high. This is the simplest and the quickest tendering system and
development, except where the contract includes the production of requirements in
should be the default system of tendering.
quantities sufficient to establish their commercial viability or to recover research and
4.15.2 Single Stage Two Envelopes System (Two Bid System) (Rule 163 of GFR development costs or
2017): d) The bidder is expected to carry out a detailed survey or investigation and undertake a
comprehensive assessment of risks, costs and obligations associated with the
1. In technically complex requirements, but where the capability of the source of supply is
particular procurement.
still not critical, and the value of procurement is not high, a Single-stage two-envelopes
(Rule 164 of GFR 2017)
system may be followed.
2. In off-line tenders, bidders should be asked to bifurcate their quotations into two separately 4.16.1 The procedure of Two-Stage Bidding
sealed envelopes. The first envelope, called the techno-commercial bid, contains the
The procedure for two-stage tendering shall include the following, namely:
eligibility, technical quality and performance aspects, commercial terms and conditions
1. In the first stage of the tender process, the procuring entity shall invite EoI bids containing
and documents sought in the tender, except the price and relevant financial details. In the
the broad objectives, technical and financial qualification criteria, terms, and conditions of
second envelope, called the financial bid, the price quotation, along with other financial
the proposed procurement, etc., without a bid price. On receipt of the Expressions of
details, are submitted. Both the envelopes are to be submitted together in a sealed outer
Interest, manufacturers/suppliers, which are prima facie considered technically and
envelope. In eProcurement, the bidder would be asked to upload two files, mutatis
financially capable of supplying the material or executing the proposed work, shall be
mutandis.
shortlisted.
3. The techno-commercial bids are to be opened in the first instance on the pre-announced
2. Thereafter, technical discussions/presentations may be held with the short-listed
bid opening date and time and scrutinised and evaluated by the TC with reference to
manufacturers/suppliers, giving equal opportunity to all such bidders to participate in the
parameters prescribed in the tender documents, and responsive, eligible, and technically
discussions. During these technical discussions, the procurement agency may also add
compliant bidders are decided.
other stakeholders who could add value to the decision-making on the various technical
4. Thereafter, in the second instance, the financial bids of only the techno-commercially
aspects and evaluation criteria. A proper record of discussions/presentations and the
compliant offers (as decided in the first instance above) are to be opened on a pre-
process of decision-making should be kept.
announced date and time for further scrutiny, evaluation, ranking and placement of the
3. Based on the discussions/ presentations so held, one or more acceptable technical
contract. In e-procurement, financial bids of technically non-compliant offers would remain
solutions could be decided upon by laying down detailed technical specifications for each
encrypted and unopened. In off-line tenders, the financial bids of technically non-compliant
acceptable technical solution, quality benchmarks, warranty requirements, delivery
bidders should be returned unopened to the respective bidders by registered
milestones, etc., in a manner that is consistent with the objectives of the transparent
acknowledgement due/ reliable courier or any other mode with proof of delivery.
procurement. At the same time, care should be taken to make the specifications generic
4.16. Two-Stage Bidding - Expression of Interest Tenders – Market in nature to provide equitable opportunities to the prospective bidders.
Exploration 4. In revising the relevant terms and conditions of the procurement, if found necessary
because of discussions with the shortlisted bidders, the procuring entity shall not modify
1. In the case of green-field/ blue-sky projects, where the equipment/ plant to be procured is
the fundamental nature of the procurement itself;
complex, the procuring organization may not possess the full knowledge of either the
various technical solutions available or the likely sources for such products in the market.
110 111Chapter 4: Modes of Procurement and Tendering Systems
5. In the second stage of the tender process, the procuring entity shall invite only those
bidders whose bids at the first stage were not rejected to participate in a two-envelope
tendering in response to a revised set of terms and conditions of the procurement;
6. Any bidder invited to bid but not in a position to supply the subject matter of procurement
due to modification in the specifications or terms and conditions may withdraw from the
tendering proceedings without forfeiting any bid security that he may have been required
to provide or being penalised in any way, by declaring his intention to withdraw from the
procurement proceedings with adequate justification.
7. If the procuring entity is of the view that after the EoI stage, there is likelihood of further
participation by many more bidders and to avoid getting trapped into a legacy technology,
the second stage tendering may not be restricted only to the shortlisted bidders of EoI
stage, and it may be so declared in the EoI document ab-initio. Thereafter, in the second
stage, normal OTE/ GTE tendering may be performed. Such a variant of EoI is called ‘Non-
committal’ EoI. Instances of ‘Non-committal EoI’ should be rare since it may de-incentivise
the participants from giving a diligent/ sincere EoI. There should not be any bid-security
requirement in such non-committal EoI.
4.16.2 Invitation of EoI Tenders
1. In EoI tenders, an advertisement inviting expression of interest should be published. The
invitation to the EoI document should contain the following information:
a) A copy of the advertisement;
b) Objectives and scope of the requirement: This may include a brief description of
objectives and the broad scope of the requirement. It may also include the validity
period of empanelment;
c) Instructions to the bidders: This may include instructions regarding the nature of
supply, fees for empanelment (if EoI is for empanelment), last date of submission,
place of submission and any other related instructions;
d) Formats for submission: This section should specify the format in which the bidders
are expected to submit their EoI;
e) Qualification criteria: The invitation to EoI should clearly lay down the qualification
criteria that should be applied for shortlisting. The required supporting documents need
to be clearly mentioned. An example of EoI qualification criteria is shown in Table 1.
However, appropriate qualification criteria must be designed, keeping in mind the
specific objectives of the EoI.
4.16.3 Evaluation of EoI
The bidders should be evaluated for shortlisting, inter-alia, based on their past experience of
performance in a similar context, financial strength, and technical capabilities, among others.
Each bidder should be assigned scores based on the sum of marks obtained for each
parameter multiplied by the weightage assigned to that parameter. All bidders who secure the
minimum required marks (normally 60 (sixty) per cent) should be shortlisted. The minimum
qualifying marks should be specified in the EoI document. Alternatively, instead of weighted
evaluation, the EoI document may specify a ‘fail-pass criteria’ with the minimum qualifying
requirement for each of the criteria, such as minimum years of experience, minimum number
of assignments executed and minimum turnover. Under such circumstances, all bidders who
meet the minimum requirement, as specified, should be shortlisted. The shortlist should
normally comprise at least four firms.
112Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
5. In the second stage of the tender process, the procuring entity shall invite only those Table 1: An example of EoI Qualification criteria
bidders whose bids at the first stage were not rejected to participate in a two-envelope
Criteria Sub-criteria Weightage* Break-up of
tendering in response to a revised set of terms and conditions of the procurement;
Weightage
6. Any bidder invited to bid but not in a position to supply the subject matter of procurement
Past experience of the firm with A*
due to modification in the specifications or terms and conditions may withdraw from the
similar requirements
tendering proceedings without forfeiting any bid security that he may have been required
to provide or being penalised in any way, by declaring his intention to withdraw from the Financial strength of the vendor B*
procurement proceedings with adequate justification. Turnover figures for B1*
7. If the procuring entity is of the view that after the EoI stage, there is likelihood of further the last three years
participation by many more bidders and to avoid getting trapped into a legacy technology,
Net profit figures for B2*
the second stage tendering may not be restricted only to the shortlisted bidders of EoI
the last three years
stage, and it may be so declared in the EoI document ab-initio. Thereafter, in the second
Quality accreditations, licensing C*
stage, normal OTE/ GTE tendering may be performed. Such a variant of EoI is called ‘Non-
requirements
committal’ EoI. Instances of ‘Non-committal EoI’ should be rare since it may de-incentivise
the participants from giving a diligent/ sincere EoI. There should not be any bid-security Manufacturing capabilities/tie- D*
requirement in such non-committal EoI. ups
After-sales support E*
4.16.2 Invitation of EoI Tenders
infrastructure
1. In EoI tenders, an advertisement inviting expression of interest should be published. The
Product support F*
invitation to the EoI document should contain the following information:
* Weightage (out of 100) should be pre-decided and declared in EoI documents by the CA
a) A copy of the advertisement;
based on an assessment of the required profiles of the potential bidders. The marking/grading
b) Objectives and scope of the requirement: This may include a brief description of
scheme for allotting marks (out of 100) for various parameters should also be laid down.
objectives and the broad scope of the requirement. It may also include the validity
period of empanelment;
4.17. Channels of Procurement
c) Instructions to the bidders: This may include instructions regarding the nature of
supply, fees for empanelment (if EoI is for empanelment), last date of submission, Public procurement can be performed through manual bids, eProcurement Platforms, GeM
place of submission and any other related instructions; Portal, or third-party agencies.
d) Formats for submission: This section should specify the format in which the bidders
4.17.1 Electronic Procurement (e-Procurement - Rule 160 of GFR 2017)
are expected to submit their EoI;
1. Electronic procurement (e-procurement) is the use of information and communication
e) Qualification criteria: The invitation to EoI should clearly lay down the qualification
technology (specially the internet) by the buyer (through a third-party e-Procurement
criteria that should be applied for shortlisting. The required supporting documents need
portal) in conducting procurement processes with the vendors/ contractors for the
to be clearly mentioned. An example of EoI qualification criteria is shown in Table 1.
acquisition of goods (supplies), works and services aimed at open, non-discriminatory, and
However, appropriate qualification criteria must be designed, keeping in mind the
efficient procurement through transparent procedures. A generic description of how e-
specific objectives of the EoI.
Procurement is conducted is detailed in ‘Appendix 3: Electronic Procurement (e-
4.16.3 Evaluation of EoI
Procurement) and e-Auction’.
The bidders should be evaluated for shortlisting, inter-alia, based on their past experience of 2. It is mandatory for ministries/departments to receive all bids through e-procurement portals
performance in a similar context, financial strength, and technical capabilities, among others. that are GCQE78 compliant for all procurements. This condition will not be applicable for
Each bidder should be assigned scores based on the sum of marks obtained for each the procurement made without quotation (under Rule 154 of GFRs, 2017) or through
parameter multiplied by the weightage assigned to that parameter. All bidders who secure the purchase committee (under Rule 155 of GFRs, 2017).
minimum required marks (normally 60 (sixty) per cent) should be shortlisted. The minimum 3. Normally, in e-procurement, no physical/ off-line tender documents are provided, nor are
qualifying marks should be specified in the EoI document. Alternatively, instead of weighted any manual bids accepted. It is not a good practice to call both electronic and manual bids
evaluation, the EoI document may specify a ‘fail-pass criteria’ with the minimum qualifying
requirement for each of the criteria, such as minimum years of experience, minimum number
of assignments executed and minimum turnover. Under such circumstances, all bidders who
meet the minimum requirement, as specified, should be shortlisted. The shortlist should
78 Guidelines for Compliance to Quality Requirements of eProcurement (GCQE), July 2021 issued by Systems
normally comprise at least four firms.
Standardisation Testing and Quality Certification (STQC) Directorate (an attached office of the Ministry of
Electronics and Information Technology (MeitY), Government of India).
112 113Chapter 4: Modes of Procurement and Tendering Systems
in the same tender. Sub-paras 4), 5) and 6) below allow exemptions in specific situations
mentioned therein, from e-Procurement, in cases where it is not convenient or feasible.
4. In Global Tender Enquiry (by any mode – Open Tender, Limited Tender or Single Tender),
e-procurement may not be mandatorily insisted upon; however, e-publishing would still be
mandatory. (refer to para 4.3.1 above).
5. In individual cases where national security and strategic considerations demand
confidentiality, Ministries/ Departments may exempt such cases from e-procurement after
seeking the approval of the concerned Secretary and with the concurrence of Financial
Advisers. In case of tenders floated by Indian Missions and CPSE units abroad, the
Competent Authority for deciding the tender may exempt such cases from e-procurement.
6. The National Informatics Centre (NIC) has an e-Procurement portal called Government e-
Procurement of NIC (GePNIC). There are other service providers in the Public Sector (e.g.,
MSTC) and Private sector that can be utilized for e-procurement. Details about the process
of e-procurement are available from the service providers. Appendix 3 also gives such
generic details of the e-procurement process.
7. Ministries/ Departments that do not have a large volume of procurement or carry out
procurements required only for the day-to-day running of offices and have not initiated e-
procurement through any other solution provided so far may use e-procurement solution
developed by NIC. Other Ministries/ Departments may either use an e-procurement
solution developed by NIC or engage any other service provider (GCQE79 compliant)
following due process.
8. These instructions will not apply to procurements made by Ministries/ Departments
through Government e-Marketplace (GeM).
4.17.2 Mandatory Procurement of Goods and Services through Government e-
marketplace (GeM)
(Rule 149 of GFR 2017)
1. An online marketplace (or e-commerce marketplace) is a type of e-commerce site where
several sellers offer products or services, and all the buyers can select the product/
services offered by any one of the sellers based on his own criteria. In an online
marketplace, Purchaser’s transactions are processed by the marketplace operator, and
then products/ services are delivered and fulfilled directly by the participating retailers.
Other capabilities might include auctioning (forward or reverse), catalogues, ordering,
posting requirements by purchasers, payment gateways, etc. In general, because online
marketplaces aggregate products from a wide array of providers, selection is usually wider,
availability is higher, and prices are more competitive than in vendor-specific online retail
stores.
2. The Government of India has established the Government e-Marketplace (GeM) for
common-use Goods and Services. The procurement process on GeM is end-to-end, from
placement of contract orders to payment to suppliers. This is to ensure better transparency
and higher efficiency. All the processes will be electronic and online. The Procurement of
Goods and Services through the GeM portal by Ministries/ Departments (including
79 Guidelines for Compliance to Quality Requirements of eProcurement (GCQE), July 2021 issued by Systems
Standardisation Testing and Quality Certification (STQC) Directorate (an attached office of the Ministry of
Electronics and Information Technology (MeitY), Government of India).
114Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
in the same tender. Sub-paras 4), 5) and 6) below allow exemptions in specific situations attached/ subordinate offices), CPSEs, and autonomous bodies is mandatory for Goods
mentioned therein, from e-Procurement, in cases where it is not convenient or feasible. or Services available therein as per Rule 149 of GFR, 2017.
4. In Global Tender Enquiry (by any mode – Open Tender, Limited Tender or Single Tender), 3. Products and services are listed on GeM by various suppliers, as on other e-commerce
e-procurement may not be mandatorily insisted upon; however, e-publishing would still be portals. Supplier registration on GeM is online and automatic based on PAN Card, Aadhaar
mandatory. (refer to para 4.3.1 above). Card, GST Certification, Bank Account and Financial Information, Corporate Registration
5. In individual cases where national security and strategic considerations demand Documents (Udyam registration for MSEs), VAT or TIN Number, Proof of Address, Contact
confidentiality, Ministries/ Departments may exempt such cases from e-procurement after Details, etc. Suppliers offer their products on GeM, and government buyers can view and
seeking the approval of the concerned Secretary and with the concurrence of Financial compare all the products.
Advisers. In case of tenders floated by Indian Missions and CPSE units abroad, the 4. Demand Aggregation: The best prices for a user can be available if the same
Competent Authority for deciding the tender may exempt such cases from e-procurement. requirements and demands of various organizations are aggregated. This acts as an
6. The National Informatics Centre (NIC) has an e-Procurement portal called Government e- incentive for the supplier to quote their best price. For the same products, the demand of
Procurement of NIC (GePNIC). There are other service providers in the Public Sector (e.g., various government departments can be clubbed together, and reverse auction can be
MSTC) and Private sector that can be utilized for e-procurement. Details about the process done based on aggregate demand, which will provide the best prices to the government.
of e-procurement are available from the service providers. Appendix 3 also gives such Department.
generic details of the e-procurement process. 5. Authority of procurement through GeM: Procurement through GeM has been
7. Ministries/ Departments that do not have a large volume of procurement or carry out authorised as per GFR, 2017 Rule 149: -
procurements required only for the day-to-day running of offices and have not initiated e- 6. “Government e-Market Place (GeM): GeM SPV (Special Purpose Vehicle) will ensure
procurement through any other solution provided so far may use e-procurement solution adequate publicity, including periodic advertisement of the items to be procured through
developed by NIC. Other Ministries/ Departments may either use an e-procurement GeM for the prospective suppliers. Suppliers' credentials on GeM shall be certified by GeM
solution developed by NIC or engage any other service provider (GCQE79 compliant) SPV. The GeM portal shall be utilized by the Government buyers for direct online
following due process. purchases as follows:-
8. These instructions will not apply to procurements made by Ministries/ Departments a) Up to Rs.50,000/- through any of the available suppliers on the GeM, meeting the
through Government e-Marketplace (GeM). requisite quality, specification, and delivery period.
Note 1: In the case of automobiles, direct procurement under this sub-para is permitted
4.17.2 Mandatory Procurement of Goods and Services through Government e-
without any ceiling limit.
marketplace (GeM)
Note 2: In case the item is available on GeM, it is not permitted to purchase the same
(Rule 149 of GFR 2017) under Rule 154 of the GFR, 2017.
1. An online marketplace (or e-commerce marketplace) is a type of e-commerce site where b) Above Rs.50,000/- and up to Rs.10,00,000/- through the GeM Seller having the lowest
several sellers offer products or services, and all the buyers can select the product/ price amongst the available sellers, of at least three different manufacturers, on GeM,
services offered by any one of the sellers based on his own criteria. In an online meeting the requisite quality, specification, and delivery period. The tools for online
marketplace, Purchaser’s transactions are processed by the marketplace operator, and bidding and online reverse auction available on GeM can be used by the Buyer even
then products/ services are delivered and fulfilled directly by the participating retailers. for procurements less than Rs. 10,00,000/-.
Other capabilities might include auctioning (forward or reverse), catalogues, ordering, Note 1: In case the item is available on GeM, it is not permitted to purchase the same
posting requirements by purchasers, payment gateways, etc. In general, because online under Rule 155 of the GFR, 2017.
marketplaces aggregate products from a wide array of providers, selection is usually wider, c) Above Rs. 10,00,000/- through the supplier having the lowest price meeting the
availability is higher, and prices are more competitive than in vendor-specific online retail requisite quality, specification, and delivery period after mandatorily obtaining bids,
stores. using online bidding or reverse auction tool provided on GeM.
d) The invitation for the online e-bidding/reverse auction will be available to all the existing
2. The Government of India has established the Government e-Marketplace (GeM) for
Sellers or other Sellers registered on the portal and who have offered their
common-use Goods and Services. The procurement process on GeM is end-to-end, from
goods/services under the particular product/service category, as per the terms and
placement of contract orders to payment to suppliers. This is to ensure better transparency
conditions of GeM.
and higher efficiency. All the processes will be electronic and online. The Procurement of
e) The above-mentioned monetary ceiling is applicable only for purchases made through
Goods and Services through the GeM portal by Ministries/ Departments (including
GeM. For purchases, if any, outside GeM, relevant GFR Rules shall apply.
f) The Ministries/Departments shall work out their procurement requirements of Goods
and Services on either “OPEX” model or “CAPEX” model as per their
79 Guidelines for Compliance to Quality Requirements of eProcurement (GCQE), July 2021 issued by Systems requirement/suitability at the time of preparation of Budget Estimates (BE) and shall
Standardisation Testing and Quality Certification (STQC) Directorate (an attached office of the Ministry of
Electronics and Information Technology (MeitY), Government of India).
114 115Chapter 4: Modes of Procurement and Tendering Systems
project their Annual Procurement Plan of goods and services on GeM portal within 30
(thirty) days of Budget approval.
g) It may be noted that it is the responsibility of the Procuring Entity to do due diligence
to ensure the reasonableness of rates. The government buyers may ascertain the
reasonableness of prices before placing an order using the Business Analytics (BA)
tools available on GeM, including the last purchase price on GeM, the department’s
own last purchase price, etc.
h) Demand for goods shall not be divided into small quantities to make piecemeal
purchases to avoid procurement through L-1 Buying / bidding / reverse auction on GeM
or the necessity of obtaining the sanction of higher authorities required with reference
to the estimated value of the total demand.”
7. GeM Portal: https://gem.gov.in. Detailed instructions for user organization registration,
supplier registration, listing of products, terms and conditions, online bidding, reverse
auction, demand aggregation, call centre, etc., are available on this portal.
8. Uploading of Non-availability Report: It is mandatory for a buyer to generate a “GeM
Availability Report and Past Transaction Summary” (GeMAR&PTS)80 with a unique ID on
the GeM portal using his login credentials on GeM for procurement outside GeM (for
example, for procurement through Central Public Procurement Portal). The Past
Transaction Summary will be provided, where available. “GeMAR&PTS” shall be a pre-
requisite for arriving at a decision by the competent authority for procurement of required
goods and services by floating a bid outside GeM, and its unique ID would be required to
be furnished on the publishing portal along with the tender proposed to be published.
9. Purchase of goods without quotation can be resorted for value upto Rs. 50,000/- only on
each occasion may be made without inviting quotations or bids (please refer to para 4.11)
based on a certificate to be recorded by the competent authority, only when the required
goods are not available on GeM.
10. In case a certain item is not available on the GeM portal, Purchase of goods costing above
[Rs.50,000/- (Rupees Fifty thousand only) and upto Rs.5,00,000/- (Rupees Five lakh] on
each occasion may be made on the recommendations of a duly constituted Local
Purchase Committee (please refer to para 4.12).
11. Where an item is available on GeM, and the Ministry/ Department/ Organization wants to
buy outside the GeM in view of any compelling circumstances, the approval of the Standing
Committee of GeM (SCoGeM) and the Secretary concerned shall be required.81
12. Receipt of Materials and Payment Procedures: Further Details on receipt of Materials
and Payment procedures are given in Annexure 36.
13. Push Button Procurement on GeM82
a) As per Rule 144 (vii) and Rule 149 of GFR, 2017, the procuring entity should satisfy
itself that the price of the selected offer is reasonable. Sometimes, especially
infrequently, government buyers find it difficult to certify the reasonableness of rates.
Such users normally do not possess the requisite skills to make procurement
decisions. It delays the procurement process. At the same time, for typically low-value
procurements, efforts expended in assessing the reasonability of rates may be
disproportionate. Additionally, with developments in technology and e-procurement
80Notified vide OM No. F.6.18.2019-PPD issued by Department of Expenditure dated 11th June 2021.
81 Refer OM No F.6/15/2018-PPD issued by Department of Expenditure dated 05.02.2020.
82 Notified vide OM No. F.6/7/2022-PPD issued by Department of Expenditure dated 06.09.2022
116Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
project their Annual Procurement Plan of goods and services on GeM portal within 30 becoming the norm, the availability of market activities and the capability to analyse
(thirty) days of Budget approval. them artificially have provided an opportunity to automate decision-making activities,
g) It may be noted that it is the responsibility of the Procuring Entity to do due diligence such as the assessment of the reasonability of rates in such cases.
to ensure the reasonableness of rates. The government buyers may ascertain the b) In view of the above, GeM offers the functionality of Push Button Procurement (PBP)
reasonableness of prices before placing an order using the Business Analytics (BA) for small-value procurements with the following conditions:
tools available on GeM, including the last purchase price on GeM, the department’s i) PBP will be made only on GeM through bidding (PBP through Direct Purchase, L-
own last purchase price, etc. 1, Custom-bid, etc. are not permitted)
h) Demand for goods shall not be divided into small quantities to make piecemeal ii) The total procurement value of the specific case is permitted upto Rupees Five (5)
purchases to avoid procurement through L-1 Buying / bidding / reverse auction on GeM lakh83, inclusive of all taxes.
or the necessity of obtaining the sanction of higher authorities required with reference iii) This will be an additional method of procurement, and procuring entities are free to
to the estimated value of the total demand.” use or not to use this additional method of procurement.
7. GeM Portal: https://gem.gov.in. Detailed instructions for user organization registration, iv) This method can be used only if at least five bids are received. In case fewer than
supplier registration, listing of products, terms and conditions, online bidding, reverse five bids are received, the procurement is to restart using the usual procurement
auction, demand aggregation, call centre, etc., are available on this portal. modes. However, buyers will have a choice to extend the PBP date once by three
8. Uploading of Non-availability Report: It is mandatory for a buyer to generate a “GeM (3) days at the time of preparation of the tender document in case of lesser
Availability Report and Past Transaction Summary” (GeMAR&PTS)80 with a unique ID on participation.
the GeM portal using his login credentials on GeM for procurement outside GeM (for v) No splitting of requirements is to be done to bring procurement under this method.
example, for procurement through Central Public Procurement Portal). The Past
Transaction Summary will be provided, where available. “GeMAR&PTS” shall be a pre- vi) Once a bid is invited on GeM, the contract will be placed directly by GeM without
requisite for arriving at a decision by the competent authority for procurement of required any human intervention. [Provided condition in sub-para iv) above is complied].
goods and services by floating a bid outside GeM, and its unique ID would be required to vii) Gem will permit this method only for such categories where at least ten sources
be furnished on the publishing portal along with the tender proposed to be published. are listed.
9. Purchase of goods without quotation can be resorted for value upto Rs. 50,000/- only on c) GeM has published a manual on PBP for buyers on its website84.
each occasion may be made without inviting quotations or bids (please refer to para 4.11)
4.17.3 Procurement through Centralized Agencies or other Organizations.
based on a certificate to be recorded by the competent authority, only when the required
1. Departments/ Organisations that have not built up their own capability for procurement
goods are not available on GeM.
may engage procurement agents (for individual procurement or as outsourcing of service)
10. In case a certain item is not available on the GeM portal, Purchase of goods costing above
with the approval of the Competent Authority. Many canalized agencies authorised by the
[Rs.50,000/- (Rupees Fifty thousand only) and upto Rs.5,00,000/- (Rupees Five lakh] on
government and some CPSEs provide end-to-end procurement services, i.e., framing
each occasion may be made on the recommendations of a duly constituted Local
procurement documents, bidding process, evaluation, and contract management.
Purchase Committee (please refer to para 4.12).
Possibilities of other Ministries/ Departments or their attached and subsidiary offices
11. Where an item is available on GeM, and the Ministry/ Department/ Organization wants to
having spare-able quantities of required material may be explored. In such cases, Indents
buy outside the GeM in view of any compelling circumstances, the approval of the Standing
can be placed on them to supply requirements at mutually agreed terms. Procurements
Committee of GeM (SCoGeM) and the Secretary concerned shall be required.81
by such agencies would have to conform to these Procurement Guidelines. In such cases,
12. Receipt of Materials and Payment Procedures: Further Details on receipt of Materials
a Service Contract can be placed on them for procurement services at mutually agreed
and Payment procedures are given in Annexure 36.
terms.
13. Push Button Procurement on GeM82
2. Terms and Conditions:
a) As per Rule 144 (vii) and Rule 149 of GFR, 2017, the procuring entity should satisfy
a) Procurements by such agencies would have to conform to these Procurement
itself that the price of the selected offer is reasonable. Sometimes, especially
Guidelines.
infrequently, government buyers find it difficult to certify the reasonableness of rates.
b) Usual formalities for preparation, budgetary provisions, and approval/ signing of
Such users normally do not possess the requisite skills to make procurement
invoices.
decisions. It delays the procurement process. At the same time, for typically low-value
c) The Indent, in such cases, in the format prescribed by such Organisations, should be
procurements, efforts expended in assessing the reasonability of rates may be
signed by an officer to whom such powers have been delegated.
disproportionate. Additionally, with developments in technology and e-procurement
80Notified vide OM No. F.6.18.2019-PPD issued by Department of Expenditure dated 11th June 2021.
81 Refer OM No F.6/15/2018-PPD issued by Department of Expenditure dated 05.02.2020. 83 Notified vide OM No. F.6/7/2022-PPD issued by Department of Expenditure dated 11.01.2023.
82 Notified vide OM No. F.6/7/2022-PPD issued by Department of Expenditure dated 06.09.2022 84 https://assets-bg.gem.gov.in/resources/pdf/pbp-buyer_1662620846.pdf
116 117Chapter 4: Modes of Procurement and Tendering Systems
d) FA of the Department may sign a declaration about the availability and reserving of the
required budgetary provisions.
e) Modalities of procurement, inspection, and tracking of supplies and Payments may be
settled with the organisation.
3. Purchase through Other Organisations - Risks and Mitigations:
Risk Mitigation
1. Since it is a purchase by a third party, Mitigation strategies are to ensure vetting and
the Indent must be detailed and self-sufficient certificates from technical, finance and
to ensure all Technical and Commercial procurement wings about the completeness
requirements. of Indent before despatch. In critical and large
procurements, liaison may be maintained with
the procuring agency.
2. There is also a risk of delays in the To mitigate such risk, a liaison may be
finalisation of the contract by the Procuring maintained with the procuring agency. In case
agency, which may not be responsive to the abnormal delays occur, small procurements
indenting organisation's urgencies, especially to tide over urgencies may be made directly.
if procurement involves clubbing of Indents
from several organisations.
3. Another risk is that the Supplier may To mitigate this, proper commercial clauses
not feel answerable to the Indentor and may may be included in the Indent to ensure the
not be responsive towards delivery, quality, supplier's responsiveness to the Indentor.
and after-sales support. If problems arise, a Liaison with the Procuring agency would also
dilatory tripartite correspondence may be mitigate such risks.
required.
118Chapter 4: Modes of Procurement and Tendering Systems Manual for Procurement of Goods, Second Edition, 2024
d) FA of the Department may sign a declaration about the availability and reserving of the
required budgetary provisions.
Chapter 5: Bid Invitation Process
e) Modalities of procurement, inspection, and tracking of supplies and Payments may be
settled with the organisation.
5.1. Preparation and Uploading/ Floating of Tender Documents
3. Purchase through Other Organisations - Risks and Mitigations:
5.1.1 Model Tender Documents
Risk Mitigation
Department of Expenditure (DoE), Ministry of Finance, Government of India has issued Model
Tender Documents for Procurement of Goods85 (October 2021), Procurement of Non-
1. Since it is a purchase by a third party, Mitigation strategies are to ensure vetting and
Consultancy Services86 (October 2021) and Procurement of Consultancy Services87 (April
the Indent must be detailed and self-sufficient certificates from technical, finance and
2023). Procuring Entities are urged to customise relevant MTD to prepare tender documents
to ensure all Technical and Commercial procurement wings about the completeness
for their procurements. Guidance notes annexed to the MTDs detail the process of
requirements. of Indent before despatch. In critical and large
customisation of MTD for an Organisation and each procurement.
procurements, liaison may be maintained with
the procuring agency.
5.1.2 Tender Documents
1. The tender document is the fundamental document in the public procurement process, as
2. There is also a risk of delays in the To mitigate such risk, a liaison may be
after the award of the contract, it becomes part of the contract agreement. A carefully
finalisation of the contract by the Procuring maintained with the procuring agency. In case
prepared tender document avoids delays and complaints. This will also attract more
agency, which may not be responsive to the abnormal delays occur, small procurements
bidders to formulate and submit their competitive bids with confidence. Hence, it is worth
indenting organisation's urgencies, especially to tide over urgencies may be made directly.
spending time and effort on this, even in cases of urgency.
if procurement involves clubbing of Indents
from several organisations. 2. Provisions/ clauses in the tender document should be clear, self-contained, and
comprehensive without any ambiguity to avoid differences in interpretation and possible
3. Another risk is that the Supplier may To mitigate this, proper commercial clauses disputes, time overrun, cost overrun and quality compromises. While tender documents
not feel answerable to the Indentor and may may be included in the Indent to ensure the should be complete in themselves and may be slightly different for various categories of
not be responsive towards delivery, quality, supplier's responsiveness to the Indentor. procurements, these must necessarily address the essential aspects mentioned below
and after-sales support. If problems arise, a Liaison with the Procuring agency would also (Rule 173 of GFR 2017). Model Tender Documents, issued by the DoE, which comply with
dilatory tripartite correspondence may be mitigate such risks. all these requirements, may be used, with due customisation:
required. a) Description of the subject matter of procurement, its specifications/ drawings including
the quality/ nature/ quality assurance, quantity, time and place or places of delivery/
completion;
b) Limitation or preference for participation by bidders in terms of Government policies;
c) The procedure, as well as the date, time, and place for obtaining, submitting, and
opening of the bids;
d) Suitable provisions for enabling a bidder to question the bidding conditions, bidding
process and/or rejection of its bid. These provisions should include a time frame in
which the procuring entity will address the bidder’s questions;
e) Criteria for determining the responsiveness of bids, criteria as well as factors to be
considered for evaluating the bids on a common platform and the criteria for awarding
the contract to the responsive, most advantageous (lowest/highest as the case may
be) bidder should be clearly indicated in the tender documents;
f) The eligibility criteria should take care of the supplier’s eligibility to participate in the
Tender process.
85Accessible from
https://doe.gov.in/files/circulars_document/Model_Tender_Document_for_Procurement_of_Goods.pdf
86Accessible from
https://doe.gov.in/files/circulars_document/Model_Tender_Document_for_Procurement_of_Non_Consultancy_Se
rvices.pdf
87 https://eprocure.gov.in/cppp/sites/default/files/standard_biddingdocs/Procurement_Consultancy_Services.pdf
118
119Chapter 5: Bid Invitation Process
g) The qualification criteria for the bidders should consider their capability to perform the
resultant contract successfully, balancing considerations of quality, time, and cost.
h) Commercial terms and conditions, e.g., payment terms, tax implications, respective
obligations of the procuring entity and the suppliers, and compliance framework for
statutory and other norms. The provision of price variation, wherever considered
appropriate, and the methodology for calculation shall be clearly stipulated in the
tender document.
i) The tender document should include a clause that “if a firm quotes NIL
charges/consideration”, the bid shall be treated as unresponsive and will not be
considered.”
j) Procedures for redressal of grievances or complaints from aggrieved bidders;
k) If applicable, the Integrity Pact clause and format to be signed shall be included;
l) Suitable provision for settlement of disputes, if any, emanating from the resultant
contract should be kept in the tender document and
m) Essential terms of the procurement contract include a suitable clause mentioning that
the resultant contract will be interpreted under Indian laws.
3. Procuring entities may issue instructions regarding the appropriate delegation of authority
for approval of the Tender Documents before these are floated/ uploaded.
4. Eligibility criteria specify the criteria that a bidder should meet to be considered a
responsive bid to be evaluated further beyond the preliminary evaluation/ screening of
bids. Please refer to para 5.2.2-1 below.
5. Qualification Criteria: Qualification criteria determine the capability of bidders (who have
passed the eligibility criteria) to perform the contract. Only those bidders who meet the
qualification criteria, go to the next step of evaluation for award of contract. Qualification
criteria should be clear and fair in regard to the specific circumstances of the procurement.
Public authorities should also keep the experience, technical and financial criteria broad-
based so that bidders with experience in items/ goods of a similar nature can participate.
Appropriate parameters should be prescribed in the qualification criteria for bidders to
enable the selection of the right type of bidders in the public interest, balancing
considerations of quality, time, and cost. (please refer to para 5.1.3-7).
6. Evaluation Criteria: Evaluation criteria are the final filter used to select the bidders (who
have passed the qualification criteria) for the award of the contract. Depending on the
requirement and value-for-money (VfM) considerations, the Procuring Entity may consider
including, besides price, in the evaluation criteria in the Tender Document, one or more
additional criteria, e.g., quality, technical merit, aesthetic and functional characteristics,
environmental characteristics, running costs, cost-effectiveness, after-sales service and
technical assistance, delivery date and delivery period or period of completion etc. No
criteria shall be used for the evaluation of tenders that cannot be verified.
7. Open online tendering should be the default method to ensure efficiency of procurement.
Public authorities should also keep the experience criteria broad based so that bidders
with experience in similar nature of items/ goods can participate.
8. The Procuring Entity should allow enough time to the bidders to prepare their proposals.
The time allowed shall depend on the assignment, but normally shall not be less than three
weeks. In cases where participation of international service providers is contemplated, a
period of not less than four weeks should normally be allowed.
9. Tender documents should invariably reserve the Procuring Entity’s right without assigning
any reason to:
120Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
g) The qualification criteria for the bidders should consider their capability to perform the a) reject any or all of the Bids or
resultant contract successfully, balancing considerations of quality, time, and cost. b) cancel the tender process, or
h) Commercial terms and conditions, e.g., payment terms, tax implications, respective c) abandon the procurement of the Services, or
obligations of the procuring entity and the suppliers, and compliance framework for d) issue another tender for identical or similar Services.
statutory and other norms. The provision of price variation, wherever considered
5.1.3 Contents of Tender Documents (Rule 168 of GFR 2017)
appropriate, and the methodology for calculation shall be clearly stipulated in the
tender document. 1. The Tender Document has the following main sections. A reading of the sections of the
i) The tender document should include a clause that “if a firm quotes NIL tender document will make the purpose and instructions clear:
charges/consideration”, the bid shall be treated as unresponsive and will not be a) Section I: Notice Inviting Tender (NIT) and its Appendix: Tender Information Summary
considered.” (TIS);
j) Procedures for redressal of grievances or complaints from aggrieved bidders; b) Section II: Instructions to Bidders (ITB)
k) If applicable, the Integrity Pact clause and format to be signed shall be included; c) Section III: Appendix to Instructions to Bidders (AITB)
l) Suitable provision for settlement of disputes, if any, emanating from the resultant d) Section IV: General Conditions of Contract (GCC)
contract should be kept in the tender document and e) Section V: Special Conditions of Contract (SCC)
m) Essential terms of the procurement contract include a suitable clause mentioning that f) Section VI: Schedule of Requirements
the resultant contract will be interpreted under Indian laws. g) Section VII: Technical Specifications and Quality Assurance
3. Procuring entities may issue instructions regarding the appropriate delegation of authority h) Section VIII: Qualification and Evaluation Criteria
for approval of the Tender Documents before these are floated/ uploaded. i) Financial Bid (BOQ Excel Sheet)
j) Submission forms and formats, including Bid Form (Cover letter), bank guarantees and
4. Eligibility criteria specify the criteria that a bidder should meet to be considered a
contract format, etc.
responsive bid to be evaluated further beyond the preliminary evaluation/ screening of
bids. Please refer to para 5.2.2-1 below. 2. Notice Inviting Tender:
5. Qualification Criteria: Qualification criteria determine the capability of bidders (who have a) NIT is of legal importance since it is this part of the tender document that solicits offers
passed the eligibility criteria) to perform the contract. Only those bidders who meet the from the bidders. The model NIT format in MTD should be used to publish the tender
qualification criteria, go to the next step of evaluation for award of contract. Qualification notice.
criteria should be clear and fair in regard to the specific circumstances of the procurement. b) The Notice Inviting Tender (NIT) is crucial for attracting wide competition in the tender.
Public authorities should also keep the experience, technical and financial criteria broad- The NIT (and its appendix TIS) must contain sufficient information in brief for a
based so that bidders with experience in items/ goods of a similar nature can participate. prospective bidder to decide whether to participate in the tender and, if he decides to
Appropriate parameters should be prescribed in the qualification criteria for bidders to participate, how to go about it. To ensure competition, the attention of all likely bidders,
enable the selection of the right type of bidders in the public interest, balancing for example, registered vendors, past suppliers, and other known potential suppliers,
considerations of quality, time, and cost. (please refer to para 5.1.3-7). should be invited to the NIT through email/ SMSs/ letters. In e-procurement, the
website may be programmed to generate these alerts automatically.
6. Evaluation Criteria: Evaluation criteria are the final filter used to select the bidders (who
c) In case of procurement through a limited tender, the NIT may be uploaded on the GeM
have passed the qualification criteria) for the award of the contract. Depending on the
as well as on GeM- CPPP and Procuring Entity’s website with a note saying:
requirement and value-for-money (VfM) considerations, the Procuring Entity may consider
including, besides price, in the evaluation criteria in the Tender Document, one or more “This notice is being published for information only and is not an open
additional criteria, e.g., quality, technical merit, aesthetic and functional characteristics, invitation to quote in this limited tender. Participation in this tender is by
environmental characteristics, running costs, cost-effectiveness, after-sales service and invitation only and is limited to the selected Procuring Entity’s registered
technical assistance, delivery date and delivery period or period of completion etc. No suppliers. Unsolicited offers are liable to be ignored. However, suppliers
criteria shall be used for the evaluation of tenders that cannot be verified. who desire to participate in such tenders in future may apply for registration
with Procuring Entity as per procedure.”
7. Open online tendering should be the default method to ensure efficiency of procurement.
Public authorities should also keep the experience criteria broad based so that bidders d) Time-stamped audit trails for the e-publication shall be maintained by the procurement
with experience in similar nature of items/ goods can participate. portal. Printouts may be taken only in case of off-line tenders, if required, apart from
ensuring maintenance of time stamped audit trail of e-publication. The complete details
8. The Procuring Entity should allow enough time to the bidders to prepare their proposals.
of the dates on which advertisements appeared on the website should be indicated
The time allowed shall depend on the assignment, but normally shall not be less than three
weeks. In cases where participation of international service providers is contemplated, a when sending cases to higher authorities.
period of not less than four weeks should normally be allowed. 3. Instructions to Bidders (ITB) and its Appendix (AITB):
9. Tender documents should invariably reserve the Procuring Entity’s right without assigning ITB contain all relevant information as well as guidance to the prospective bidders regarding
any reason to: - obtaining tender documents, preparing and submitting a responsive process of establishing
120 121Chapter 5: Bid Invitation Process
the eligibility/ qualification credentials of the bidders as well as evaluation and comparison of
tenders and award of contract but should not contain information on processes after the
announcement of the award which should be covered in GCC, for example, the arbitration
clause, resolution of disputes, and so on. ITB also contains an introduction/ overview of the
contents of the tender document. Instead of modifying ITB every time, any changes warranted
by exceptional circumstances may be indicated with the prior approval of CA in a separate
Appendix to ITB (AITB), and ITB may be included unchanged in every tender document. It
should also be indicated therein that the provisions in the AITB shall supersede the
corresponding provisions in the ITB.
4. General and Special Conditions of the Contract (GCC and SCC):
The General Conditions of Contract (GCC) details the terms and conditions that would govern
the resultant contract. GCC covers all information on aspects after the announcement of the
tender award till the closure of the contract and dispute resolution. It should not cover any
aspect up to the announcement of the award. Instead of modifying the GCC every time, any
changes warranted by exceptional circumstances may be indicated in a separate section -
Special Conditions of Contract (SCC) - with the prior approval of the CA and GCC and may
be included unchanged in every tender document. It is also to be indicated therein that the
provisions in the SCC will supersede the corresponding provisions in the GCC.
5. Schedule of Requirements:
This section describes the list of Goods required, Quantities, Delivery Requirements,
Destination, and scope of supply (concomitant accessories, spare parts, and incidental Works/
Services). If there is no separate section on Technical Specifications (TS) and Quality
Assurance (QA), then TS and QA may also be included here. It must be clarified whether the
evaluation of eligibility/ qualifications/ financial bids would be done item-by-item in a schedule
or on the total of all items in a schedule, and if there is more than one schedule, whether the
same would be done on the schedule-by-schedule basis or the total of all schedules put
together.
6. Technical Specifications and Quality Assurance:
Technical Specifications and Quality Assurance lays down the technical specifications and
quality assurance requirements of the Goods required. It would also stipulate, if required, any
compliance required by Central and State Pollution Control Boards.
7. Qualification Criteria:
a) If it is intended to use qualification criteria to evaluate a tender and determine whether
a bidder has the required qualifications to perform the contract successfully, this point
may be clearly specified in ITB/AITB or as a separate section of the tender document.
The bidder must ensure that he provides convincing proof of having fulfilled these
criteria. Any criteria not specified in the tender cannot be used for evaluation or
qualification.
b) Pre/ Post Qualification Criteria shall be based entirely upon the capability and
resources required to perform the particular contract satisfactorily, considering bidders’
experience and past performance, capabilities with respect to personnel, equipment
and manufacturing facilities, financial standing and relevant compliance with
environmental protection regulations/ Environment Management System. The
quantity, delivery, and value of the procurement shall be kept in view while the Pre/
Post Qualification criteria are fixed. There should be no Pre/ Post Qualification criteria
that would be advantageous to foreign manufactured goods at the cost of domestically
manufactured goods.
122Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
the eligibility/ qualification credentials of the bidders as well as evaluation and comparison of c) Relaxation for Start-ups: The condition of prior turnover and prior experience may be
tenders and award of contract but should not contain information on processes after the relaxed88 for Startups (only to startups recognized by the Department of Industry &
announcement of the award which should be covered in GCC, for example, the arbitration Internal Trade (DPIIT)) subject to meeting quality & technical specifications and making
clause, resolution of disputes, and so on. ITB also contains an introduction/ overview of the suitable provisions in the tender document (Rule 173 (i) of GFR 2017). Startups may
contents of the tender document. Instead of modifying ITB every time, any changes warranted be MSMEs or otherwise. Such relaxation can be provided in the case of procurement
by exceptional circumstances may be indicated with the prior approval of CA in a separate of works as well. It is further clarified that such relaxation is not optional but has to be
Appendix to ITB (AITB), and ITB may be included unchanged in every tender document. It ensured, except in case of procurement of items related to public safety, health, critical
should also be indicated therein that the provisions in the AITB shall supersede the security operations and equipment, etc) where adequate justification exists for the
corresponding provisions in the ITB. Procuring Entity not to relax such criteria. Please also refer to para 1.11.5-2-b) and
4. General and Special Conditions of the Contract (GCC and SCC): 7.4.1-1-b).
The General Conditions of Contract (GCC) details the terms and conditions that would govern 8. Submission Forms and Formats:
the resultant contract. GCC covers all information on aspects after the announcement of the a) This section contains the relevant forms for tender submission: various declarations
tender award till the closure of the contract and dispute resolution. It should not cover any by the bidder, formats for the bank guarantee, financial bid forms (BOQ Excel Sheet),
aspect up to the announcement of the award. Instead of modifying the GCC every time, any exception and deviation forms, contract forms and manufacturer’s authorisation form,
changes warranted by exceptional circumstances may be indicated in a separate section - Integrity Pact (if applicable) and so on.
Special Conditions of Contract (SCC) - with the prior approval of the CA and GCC and may b) Financial Bid (BOQ Excel Sheet): The procuring Entity should select an appropriate
be included unchanged in every tender document. It is also to be indicated therein that the format of BOQ from the eProcurement Portal and upload it after filling up the entries
provisions in the SCC will supersede the corresponding provisions in the GCC. for the complete schedule of requirements and various price components to enable
5. Schedule of Requirements: the system to automatically calculate the all-inclusive price of a bid to generate a
comparative tabulation of all bids. Bidders are to upload only the downloaded BOQ (in
This section describes the list of Goods required, Quantities, Delivery Requirements,
Excel format) after entering the relevant fields without altering, deletion, or modification
Destination, and scope of supply (concomitant accessories, spare parts, and incidental Works/
of other portions of the Excel sheet. The quoted price shall be considered to include
Services). If there is no separate section on Technical Specifications (TS) and Quality
all relevant financial implications, including inter-alia the scope of the Goods to be
Assurance (QA), then TS and QA may also be included here. It must be clarified whether the
supplied, location of the bidder, location of the consignee(s), terms of delivery, extant
evaluation of eligibility/ qualifications/ financial bids would be done item-by-item in a schedule
rules and regulations relating to taxes, duties, customs, transportation, environment,
or on the total of all items in a schedule, and if there is more than one schedule, whether the
labour of the bidder's country and in India.
same would be done on the schedule-by-schedule basis or the total of all schedules put
together.
5.1.4 Uploading of Tender Documents: Mandatory e-Publishing (Rule 159 of
6. Technical Specifications and Quality Assurance: GFR 2017)
Technical Specifications and Quality Assurance lays down the technical specifications and
1. It is mandatory for all Ministries/Departments of the Central Government, their attached
quality assurance requirements of the Goods required. It would also stipulate, if required, any
and subordinate offices, and autonomous/statutory bodies to publish their tender
compliance required by Central and State Pollution Control Boards.
enquiries, corrigenda thereof and details of bid awards online on the GeM-Central Public
7. Qualification Criteria:
Procurement Portal (CPPP) and also on their website. These instructions apply to all
a) If it is intended to use qualification criteria to evaluate a tender and determine whether Tender Enquiries, Requests for Proposals, Requests for Expressions of Interest, Notice
a bidder has the required qualifications to perform the contract successfully, this point for pre-qualification/ Registration or any other notice inviting bids or proposals in any form,
may be clearly specified in ITB/AITB or as a separate section of the tender document. whether they are advertised, issued to a limited number of parties or a single party. These
The bidder must ensure that he provides convincing proof of having fulfilled these instructions would not apply to the purchase of goods without quotations or the Purchase
criteria. Any criteria not specified in the tender cannot be used for evaluation or of goods by the purchase committee.
qualification.
2. Individual cases where confidentiality is required for reasons of national security would be
b) Pre/ Post Qualification Criteria shall be based entirely upon the capability and
exempted from the mandatory e-publishing requirement. The decisions to exempt any
resources required to perform the particular contract satisfactorily, considering bidders’
case on the said grounds should be approved by the Secretary of the Ministry/ Department
experience and past performance, capabilities with respect to personnel, equipment
with the concurrence of the concerned Financial Advisor. In the case of autonomous
and manufacturing facilities, financial standing and relevant compliance with
bodies and Statutory bodies’ approval of the head of the body with the concurrence of the
environmental protection regulations/ Environment Management System. The
head of the finance should be obtained in each such case. Statistical information on the
quantity, delivery, and value of the procurement shall be kept in view while the Pre/
number of cases in which exemption was granted and the value of the concerned contract
Post Qualification criteria are fixed. There should be no Pre/ Post Qualification criteria
that would be advantageous to foreign manufactured goods at the cost of domestically
manufactured goods. 88 Notified vide OM No.F.20/2/2014-PPD (Pt.) issued by Department of Expenditure dated 20.09.2016.
122 123Chapter 5: Bid Invitation Process
should be intimated on a Quarterly basis to the Ministry of Finance, Department of
Expenditure.
5.1.5 Amendment of Tender Documents (Rule 173 (iii) of GFR 2017)
At any time prior to the date of submission of bids, the procuring entity may, Suo-moto or in
response to a clarification sought by a prospective bidder (directly or in a pre-bid conference),
amend tender documents by issuing a corrigendum. Copies of such amendment / modification
should be uploaded on the E-publishing portal and Procuring Entity’s own website. In case of
off-line tenders, the copies of such amendment / modification are to be simultaneously
despatched, free of cost, by registered/speed post/courier/e-mail, to all the parties who have
already purchased the tender documents and copies of such amendments are also to be
prominently attached in the unsold sets of the tender documents (which are available for sale).
When the amendment/modification changes the requirement significantly and /or when there
is not much time left for the bidders to respond to such amendments and prepare a revised
tender, the time and date of submission of tenders are also to be suitably extended (not less
than 3 days) as per para 5.1.6 below.
5.1.6 Extension of Deadline of Bid Submission
1. To give sufficient time to bidders to prepare and submit their bids, the Procuring entity may
suo-moto or based on justifiable request of bidder(s) or due to significant modification of
tender documents (as per para 5.1.5 above), extend the time and date of submission of
tenders suitably (not less than three (3) days), along with suitable changes in the
corresponding time-frames for receipt of tender, bid validity period etc and validity period
of the corresponding EMD/bid security. Depending on the situation, such an amendment
may also need fresh publication adopting the same procedure as for publication of the
original tender enquiry.
2. Auto-Extension of Bids – in case of lack of Response: The e-Procurement portal/ GeM
should not provide anybody, including the Procuring Entity, with the bid count before the
tender opening time, even at their request. The eProcurement portal/ GeM may facilitate
the Procuring Entity in specifying the minimum number of bids considered sufficient and
the pre-specified number of days for automatic extension of bid opening (not less than 7
days) at the time of tender upload. The system shall declare in the tender details that in
case of low competition (without specifying the number), the tender closing time shall be
automatically extended by the specified number of days. If bids received till the bid opening
time are less than the specified minimum bids, the system should automatically extend
(only once) the tender opening by the specified number of days without seeking any input
from or sharing any information with anyone, including the Procuring Entity. Purchasers
and bidders shall only be informed that due to less competition, the tender closing time
has been extended up to (date and time). However, this automatic extension of bid opening
shall be done only once, not repeatedly. If a Procuring Entity wants to go ahead even with
low competition (e.g., due to urgency), they may mention ‘one’ as the minimum bid. So
that if no bid is received, the tender is automatically extended; otherwise, it is not. GeM
and eProcurement portals shall update their systems accordingly.
124Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
should be intimated on a Quarterly basis to the Ministry of Finance, Department of 5.2. Obtaining Tender Documents and Submitting Bids
Expenditure.
5.2.1 Availability and Cost of Tender Documents (Rule 161 (v) of GFR 2017)
5.1.5 Amendment of Tender Documents (Rule 173 (iii) of GFR 2017)
Tender documents should preferably be sold or available for download after the date and time
At any time prior to the date of submission of bids, the procuring entity may, Suo-moto or in
of the start of availability till the deadline for availability as mentioned in the tender document
response to a clarification sought by a prospective bidder (directly or in a pre-bid conference),
(say up to date of opening of tenders), and this should be clearly indicated in the documents.
amend tender documents by issuing a corrigendum. Copies of such amendment / modification
The organisation should also post the complete tender document on the website and permit
should be uploaded on the E-publishing portal and Procuring Entity’s own website. In case of
prospective bidders to make use of the document downloaded from the website.
off-line tenders, the copies of such amendment / modification are to be simultaneously
Normally, no tender document fee should be charged. In exceptional cases, a procuring entity
despatched, free of cost, by registered/speed post/courier/e-mail, to all the parties who have
may fix a bare minimum cost of tender documents to defray the expenses/ effort of preparing
already purchased the tender documents and copies of such amendments are also to be
documents, drawings, etc. The cost of the tender document is to be submitted to the authority
prominently attached in the unsold sets of the tender documents (which are available for sale).
nominated therein by the prospective bidder in the form of a demand draft /banker’s cheque/
When the amendment/modification changes the requirement significantly and /or when there
pay order/ online payment gateway. Firms that are eligible for exemption from the tender
is not much time left for the bidders to respond to such amendments and prepare a revised
document cost, such as MSEs and Procuring Entity’s registered units (for relevant items and
tender, the time and date of submission of tenders are also to be suitably extended (not less
monetary limit), have to submit/ upload scanned copies of documents in support of this
than 3 days) as per para 5.1.6 below.
exemption.
5.1.6 Extension of Deadline of Bid Submission
5.2.2 Participation of Bidders
1. To give sufficient time to bidders to prepare and submit their bids, the Procuring entity may
1. Eligibility Criteria: The tender document may lay down eligibility criteria (for more details,
suo-moto or based on justifiable request of bidder(s) or due to significant modification of
refer to the MTD for Procurement of Goods) for participating in the tender process, e.g.,
tender documents (as per para 5.1.5 above), extend the time and date of submission of
restrictions on participation by bidders relating to - type of commercial entity (e.g., the
tenders suitably (not less than three (3) days), along with suitable changes in the
bidders must be a private or Public registered entity), insolvency, ineligibility/ debarment/
corresponding time-frames for receipt of tender, bid validity period etc and validity period
convictions/ conflict of interest, Class of bidders (as per Make in India Order), bidders from
of the corresponding EMD/bid security. Depending on the situation, such an amendment
countries having land borders with India etc. Except for the eligibility criteria, participation
may also need fresh publication adopting the same procedure as for publication of the
shall be open to all bidders in Open/ Global Tender Enquiries. In the case of the Second
original tender enquiry.
Stage (of two Stage Bidding or PQB) or Limited Tenders, participation shall be open only
2. Auto-Extension of Bids – in case of lack of Response: The e-Procurement portal/ GeM
to such bidders who have been previously shortlisted or specifically invited.
should not provide anybody, including the Procuring Entity, with the bid count before the
2. Purchase Preference Policies: The Procuring Entity may reserve its right to grant
tender opening time, even at their request. The eProcurement portal/ GeM may facilitate
preferences to eligible Bidders under various Government Policies/ directives (policies
the Procuring Entity in specifying the minimum number of bids considered sufficient and
relating to Make in India, MSME, Start-ups, etc.).
the pre-specified number of days for automatic extension of bid opening (not less than 7
3. Conflict of Interest: Bidders having a conflict of interest shall not be eligible to participate
days) at the time of tender upload. The system shall declare in the tender details that in
in the tender process unless the conflict stemming from such relationship has been
case of low competition (without specifying the number), the tender closing time shall be
resolved in a manner acceptable to the Procuring Entity throughout the Tender process
automatically extended by the specified number of days. If bids received till the bid opening
and execution of the Contract. Please also refer to para 3.2 above. The bidder shall be
time are less than the specified minimum bids, the system should automatically extend
considered to have a conflict of interest in this tender process and execution of the
(only once) the tender opening by the specified number of days without seeking any input
resultant contract in the following situations:
from or sharing any information with anyone, including the Procuring Entity. Purchasers
a) If its personnel have a close personal, financial, or business relationship89 with any
and bidders shall only be informed that due to less competition, the tender closing time
personnel of the procuring entity who are directly or indirectly related to the
has been extended up to (date and time). However, this automatic extension of bid opening
procurement or execution process of the contract, which can affect the decision of the
shall be done only once, not repeatedly. If a Procuring Entity wants to go ahead even with
procuring entity directly or indirectly;
low competition (e.g., due to urgency), they may mention ‘one’ as the minimum bid. So
b) The bidder (or his allied firm90) provided services for the need assessment/
that if no bid is received, the tender is automatically extended; otherwise, it is not. GeM
procurement planning91 of the Tender process in which it is participating;
and eProcurement portals shall update their systems accordingly.
89 Please refer to para 3.5-5 for clarification
90 Please see definition in ‘Procurement Glossary” section
91 inter-alia need assessment, preparation of - feasibility/ cost estimates/ Detailed Project Report (DPR), design/
technical specifications, terms of reference (ToR)/ Activity Schedule/ schedule of requirements or the Tender
Document etc.
124 125Chapter 5: Bid Invitation Process
c) A Principal can authorize only one agent, and an agent should not represent or quote
on behalf of more than one Principal. However, this shall not debar more than one
Authorised distributor (with/ or without the OEM) from quoting equipment
manufactured by an Original Equipment Manufacturer (OEM) in procurements under
a Proprietary Article Certificate or
d) A bidder participates in more than one bid in this tender process. Participation in any
capacity by a Bidder (including the participation of a Bidder as a partner/ JV member
or sub-contractor in another bid or vice-versa) in more than one bid shall result in the
disqualification of all bids in which he is a party. However, this does not limit the
participation of an entity as a sub-contractor in more than one bid if he is not bidding
independently in his own name or as a member of a JV;
4. OEM/ Agents of Supplier:
a) Except in the case of Commercially-Off-the-Shelf (COTS) items, when a firm sends a
quotation for an item manufactured by some different company, the firm is also
required to attach, in its quotation, the manufacturer's authorisation certificate and
manufacturer's confirmation of extending the required warranty support for that product
(in addition to the bidders' confirmation to the required warranty) as per formats given
in Tender Documents. This is necessary to ensure a quotation from a responsible party
offering a genuine product backed by a warranty obligation from the concerned
manufacturer.
b) In the case of large contracts, especially capital equipment, the manufacturer’s
authorisation must be insisted upon on a tender-specific basis, not general
authorisation/dealership, by clearly declaring it in the tender documents.
5.2.3 Pre-NIT and Pre-bid Conferences
(Rule 173 (x) of GFR 2017)
1. Pre-Notice Inviting Tender (NIT) Conference (Market Consultation): In complex and
innovative procurement cases or where the procuring entity may not have the required
knowledge to formulate tender provisions, a Pre-NIT conference (before finalising/
publishing NIT) may help the procuring entity in obtaining inputs from the industry. Such
conferences should be widely publicised so that different potential suppliers can attend92.
All inputs received from the probable bidders in such conference shall be compiled/
minuted, and requirements finalised (with the approval of the Technical committee, if
formed, by the competent authority). In a more complex, large, and green-field/ blue-sky
project, Two-Stage Tendering (with EoI) would be more appropriate and transparent.
(Please refer to para 4.15 above).
2. Pre-bid Conference: In case of turnkey contract (s) and sophisticated and costly
equipment, large works and complex consultancy assignments, a suitable provision shall
be kept in the tender documents for one or more pre-bid conferences (after the NIT and
Tender Documents have been published) for clarifying issues/clearing doubts, if any, and
for ensuring a level playing field, relating to the specifications and other allied
technical/commercial details.
a) Participation in the Pre-bid conference may be restricted to prospective bidders who
have downloaded the Tender Document. Participation is not mandatory. However, if a
bidder chooses not to (or fails to) participate in the Pre-bid conference or does not
92 Notified under para 9.2 vide OM No.F.1/1/2021-PPD issued by Department of Expenditure dated 29.10.2021
126Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
c) A Principal can authorize only one agent, and an agent should not represent or quote submit a written query, it shall be assumed that they have no issues regarding the
on behalf of more than one Principal. However, this shall not debar more than one techno/ commercial conditions.
Authorised distributor (with/ or without the OEM) from quoting equipment b) The date and time for such a meeting should normally be after 15 to 21 (fifteen to
manufactured by an Original Equipment Manufacturer (OEM) in procurements under twenty-one) days of the issue of the Tender Document and should be specified therein.
a Proprietary Article Certificate or The date and time by which the written queries for the Pre-bid must reach the authority
d) A bidder participates in more than one bid in this tender process. Participation in any and the last date for registration for participation in the Pre-bid conference are also
capacity by a Bidder (including the participation of a Bidder as a partner/ JV member mentioned in the tender Document (7 days before the date of the conference, if not
or sub-contractor in another bid or vice-versa) in more than one bid shall result in the specified). The pre-bid conference may also be held online at the discretion of the
disqualification of all bids in which he is a party. However, this does not limit the Procuring Entity.
participation of an entity as a sub-contractor in more than one bid if he is not bidding c) Timelines for response to the pre-bid conference, e.g., Replies to Questions, issue of
independently in his own name or as a member of a JV; minutes of the pre-bid conference, Corrigenda, etc, should be mandatorily mentioned
4. OEM/ Agents of Supplier: in the tender document and complied with.
d) Delegates participating in the Pre-bid conference must provide a photo identity and an
a) Except in the case of Commercially-Off-the-Shelf (COTS) items, when a firm sends a
authorization letter as per the specified format from their Company/ principals;
quotation for an item manufactured by some different company, the firm is also
otherwise, they shall not be allowed to participate.
required to attach, in its quotation, the manufacturer's authorisation certificate and
e) After the pre-bid conference, minutes of the pre-bid conference shall be published on
manufacturer's confirmation of extending the required warranty support for that product
the Procuring Entity’s portal within seven days of the conference. If required, a
(in addition to the bidders' confirmation to the required warranty) as per formats given
clarification letter and corrigendum to the Tender Document (as per para 5.1.5) shall
in Tender Documents. This is necessary to ensure a quotation from a responsible party
be issued, containing amendments to various provisions of the Tender Document,
offering a genuine product backed by a warranty obligation from the concerned
which shall form part of the Tender Document. To give reasonable time to the
manufacturer.
prospective bidders to take such clarifications into account in preparing their bids, the
b) In the case of large contracts, especially capital equipment, the manufacturer’s
Procuring Entity may suitably extend, as necessary, the deadline for the bid
authorisation must be insisted upon on a tender-specific basis, not general
submission (as per para 5.1.6).
authorisation/dealership, by clearly declaring it in the tender documents.
5.2.4 Clarification of Tender Documents
5.2.3 Pre-NIT and Pre-bid Conferences
A prospective bidder requiring clarification on the tender documents may ask questions in
(Rule 173 (x) of GFR 2017)
writing/ electronically from the Office/ Contact Person as mentioned in the tender document,
1. Pre-Notice Inviting Tender (NIT) Conference (Market Consultation): In complex and
provided the questions are raised before the clarification end date mentioned therein (or if not
innovative procurement cases or where the procuring entity may not have the required
mentioned, before 7 days of the deadline for the bid submission). This deadline shall not be
knowledge to formulate tender provisions, a Pre-NIT conference (before finalising/
extended in case of any intervening holidays. A response will be sent in writing/ digitally to the
publishing NIT) may help the procuring entity in obtaining inputs from the industry. Such
clarifications sought at least 5 days prior to the date of opening of the tenders. Only material
conferences should be widely publicised so that different potential suppliers can attend92.
queries and their responses shall be uploaded on the website without revealing the identity of
All inputs received from the probable bidders in such conference shall be compiled/
the bidder making the query. When the response to clarification changes the requirement
minuted, and requirements finalised (with the approval of the Technical committee, if
significantly and /or when there is not much time left for the bidders to respond to such
formed, by the competent authority). In a more complex, large, and green-field/ blue-sky
responses, the time and date of submission of tenders may also be suitably extended (not
project, Two-Stage Tendering (with EoI) would be more appropriate and transparent.
less than 3 days) as per para 5.1.6 above.
(Please refer to para 4.15 above).
2. Pre-bid Conference: In case of turnkey contract (s) and sophisticated and costly 5.2.5 Withdraw/ Amendments / Modifications to Bids by Bidders
equipment, large works and complex consultancy assignments, a suitable provision shall
The bidder, after submitting its bid, is permitted to substitute/ alter/modify it, superseding
be kept in the tender documents for one or more pre-bid conferences (after the NIT and
earlier bid, so long such revised bid is uploaded/ received duly sealed and marked like the
Tender Documents have been published) for clarifying issues/clearing doubts, if any, and
original bid, up to the deadline of submission of bids. Resubmission of a bid shall require
for ensuring a level playing field, relating to the specifications and other allied
uploading all documents, including the financial bid, afresh. The system shall consider only
technical/commercial details.
the last bid submitted as a valid bid. The bidder may withdraw his bid before the bid submission
a) Participation in the Pre-bid conference may be restricted to prospective bidders who
deadline, and it shall be marked as withdrawn and shall not be opened during the bid opening.
have downloaded the Tender Document. Participation is not mandatory. However, if a
Any such action after that bid-submission deadline is not permitted. Withdrawal/ amendment/
bidder chooses not to (or fails to) participate in the Pre-bid conference or does not
modification/ alteration/ impairment/ derogation of a bid, in any respect, by its bidders between
the deadline for submission of bids and the expiration of the period of bid validity, his bid
security/ EMD shall be forfeited besides imposition of any other punitive remedy available to
92 Notified under para 9.2 vide OM No.F.1/1/2021-PPD issued by Department of Expenditure dated 29.10.2021
126 127Chapter 5: Bid Invitation Process
the procuring entity. In such cases, tender evaluation shall be proceeded with in terms of para
7.6.2-3) below.
5.2.6 Sealing/ Marking of Bids in off-line Tenders
1. The tender document should indicate the manner of submission/ uploading of bids.
2. In the case of off-line tenders, the total number of bid copies (for example, duplicate or
triplicate, and so on) required to be submitted should be specified. The bidder is to seal
the original and each copy of the bid in separate envelopes, duly marking the same as
"original", "duplicate," and so on, and print the address of the purchasing office and the
tender reference number on the envelopes. Further, the sentence ''NOT TO BE OPENED"
before (the due date and time of tender opening) is also to be printed on these envelopes.
The inner envelopes are then to be put inside a bigger outer envelope, which will also be
duly sealed, marked, and so on, as above. If the outer envelope is not sealed and marked
properly as above, the procuring entity does not assume any responsibility for its
misplacement, premature opening, late opening, and so on.
5.2.7 Uploading/ Submission of Bids
1. Uploading Bids in eProcurement. Different eProcurement portals93 may have different
provisions, but the following is the generic description:
a) The Procuring Entity is neither a party nor a principal in the relationship between Bidder
and the organisation hosting the e-procurement portal (hereinafter called the Portal).
Bidders must acquaint and train themselves with the rules, regulations, procedures,
and implied conditions/ agreements of the Portal. Bidders intending to participate in
the bid shall be required to register with the portal. Bidder must comply with the
conditions of the eProcurement portal, including registration, compatible Digital
Signature Certificate (DSC), etc. In the case of downloaded documents, Bidder must
not make any changes to the contents of the documents while uploading, except for
filling in the required information.
b) Any query/ clarification/ complaint regarding downloading tender documents and
uploading bids on the e-procurement portal may be addressed to the portal's Help
Desk.
c) In case of conflict between the provisions of the Portal and the Tender Document,
provisions of the Portal shall prevail. Bidders may study the resources provided by the
Portal for Bidders.
d) Bids must be uploaded by the submission deadline mentioned in the Tender
Document. If the office happens to be closed on the deadline to submit the bids as
specified above, this deadline shall not be extended.
e) Only one copy of the bid can be uploaded, and Bidder shall digitally sign all statements,
documents, and certificates uploaded by him, owning sole and complete responsibility
for their correctness/ authenticity as per the provisions of the IT Act 2000 as amended
from time to time.
f) Regarding the protected Price Schedule (excel format, Cover-2), the Bidder shall write
his name in the space provided in the specified location only. Bidder shall type rates
in the figure only in the rate column of respective item(s) without any blank cell or zero
93 These portals must be compliant with ‘Guidelines for Compliance to Quality Requirements of eProcurement’
(GCQE), July 2021 issued by Systems Standardisation Testing and Quality Certification (STQC) Directorate (an
attached office of the Ministry of Electronics and Information Technology (MeitY), Government of India).
128Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
the procuring entity. In such cases, tender evaluation shall be proceeded with in terms of para values in the rate column and without any alteration/ deletion/ modification of other
7.6.2-3) below. portions of the Excel sheet. If space is inadequate, Bidder may upload additional
documents under "Additional Documents" in the "bid Cover Content."
5.2.6 Sealing/ Marking of Bids in off-line Tenders
g) The date and time of the e-Procurement server clock, which is also displayed on the
1. The tender document should indicate the manner of submission/ uploading of bids. bidders' dashboard, shall be used as the reference time for deciding the closing time
2. In the case of off-line tenders, the total number of bid copies (for example, duplicate or of bid submission. Bidders are advised to ensure they submit their bid within the
triplicate, and so on) required to be submitted should be specified. The bidder is to seal deadline and time of bid submission, taking the server clock as a reference, failing
the original and each copy of the bid in separate envelopes, duly marking the same as which the portal shall not accept the Bids. No request on the account that the server
"original", "duplicate," and so on, and print the address of the purchasing office and the clock was not showing the correct time and that a particular bidder could not submit
tender reference number on the envelopes. Further, the sentence ''NOT TO BE OPENED" their bid because of this shall be entertained. Failure or defects on the internet or heavy
before (the due date and time of tender opening) is also to be printed on these envelopes. traffic at the server shall not be accepted as a reason for a complaint. The Procuring
The inner envelopes are then to be put inside a bigger outer envelope, which will also be Entity shall not be responsible for any failure, malfunction or breakdown of the
duly sealed, marked, and so on, as above. If the outer envelope is not sealed and marked electronic system used during the e-Tender Process.
properly as above, the procuring entity does not assume any responsibility for its h) The bidder should ensure the correctness of the bid before uploading and take a
misplacement, premature opening, late opening, and so on. printout of the system-generated submission summary to confirm the successful bid
upload. All bids uploaded by Bidder to the portal shall be automatically encrypted. The
5.2.7 Uploading/ Submission of Bids
encrypted bid can only be decrypted/ opened by the authorised persons on or after the
1. Uploading Bids in eProcurement. Different eProcurement portals93 may have different due date and time.
provisions, but the following is the generic description: i) Bidder must upload scanned copies of originals (or self-attested copies of originals –
a) The Procuring Entity is neither a party nor a principal in the relationship between Bidder as specified). The bidder should ensure the clarity/ legibility of the scanned documents
and the organisation hosting the e-procurement portal (hereinafter called the Portal). uploaded by him. The Procuring Entity reserves its right to call for verification originals
Bidders must acquaint and train themselves with the rules, regulations, procedures, of all such self-certified documents from the Bidders at any stage of evaluation,
and implied conditions/ agreements of the Portal. Bidders intending to participate in especially from the successful Bidder(s) before the issue of Letter of Award (LoA).
the bid shall be required to register with the portal. Bidder must comply with the j) If so specified in the tender document, originals (or self-attested copies of originals –
conditions of the eProcurement portal, including registration, compatible Digital as specified therein) of specified scanned, uploaded documents must be physically
Signature Certificate (DSC), etc. In the case of downloaded documents, Bidder must submitted before the deadline specified for it (before the bid submission deadline, if
not make any changes to the contents of the documents while uploading, except for not so specified) sealed in double cover, and acknowledgement must be obtained
filling in the required information. before the bid submission deadline at the mentioned venue. Failure to do so is likely
b) Any query/ clarification/ complaint regarding downloading tender documents and to result in the bid being rejected. If the office is closed on the deadline for the physical
uploading bids on the e-procurement portal may be addressed to the portal's Help submission of originals, it shall stand extended to the next working day at the same
Desk. time and venue.
c) In case of conflict between the provisions of the Portal and the Tender Document, k) No manual Bids shall be made available or accepted for submission in e-procurement
provisions of the Portal shall prevail. Bidders may study the resources provided by the (except for originals of scanned copies as per sub-para above).
Portal for Bidders. 2. Submission of Bids in Offline Tender Process: In offline tenders, receipt and custody
d) Bids must be uploaded by the submission deadline mentioned in the Tender of bids shall be done transparently to maintain the credibility of the process. The following
Document. If the office happens to be closed on the deadline to submit the bids as guidelines should be adhered to for receipt and custody of bids:
specified above, this deadline shall not be extended. a) The technical and financial proposals shall be submitted at the same time. To
e) Only one copy of the bid can be uploaded, and Bidder shall digitally sign all statements, safeguard the integrity of the process, the technical and financial proposals shall be
documents, and certificates uploaded by him, owning sole and complete responsibility submitted in separate sealed envelopes and kept in an outer sealed envelope.
for their correctness/ authenticity as per the provisions of the IT Act 2000 as amended b) The procuring entity shall maintain tender boxes for receiving the bids at suitable
from time to time. locations, which would facilitate security and easy access for bidders. If required,
f) Regarding the protected Price Schedule (excel format, Cover-2), the Bidder shall write Tender boxes should be separate for each day of the week of tender opening and
his name in the space provided in the specified location only. Bidder shall type rates should be sealed by the Bid Opening Committee (BOC) of the day. The tender box
in the figure only in the rate column of respective item(s) without any blank cell or zero shall have two locks. The key of one lock will be with the head of the office, and the
other key with the official nominated by him;
93 These portals must be compliant with ‘Guidelines for Compliance to Quality Requirements of eProcurement’
(GCQE), July 2021 issued by Systems Standardisation Testing and Quality Certification (STQC) Directorate (an
attached office of the Ministry of Electronics and Information Technology (MeitY), Government of India).
128 129Chapter 5: Bid Invitation Process
c) Bids received by courier shall be deposited in the tender box by the Dispatch Section
till the date and time of bid opening. Bids sent by telex, cable or facsimile are to be
ignored and rejected.; and
d) For bulky/oversized bids that cannot be dropped into tender boxes, the officials
authorised to receive such bids shall maintain proper records and provide a signed
receipt with the date and time to the bearer of the bid. He will also sign on the cover,
duly indicating the date and time of receipt of the tender(s). Names and designations
of at least two such authorised officers should be mentioned in the tender documents.
3. Bid security: A self-attested scan of the original Bid Security/ BSD should be uploaded
along with bids. Bids not complying with these provisions shall be rejected. In off-line
tenders, Bid Security or, if permitted, Bid Securing Declaration (BSD) must accompany the
bid as per instructions in the Tender Document. Please refer to para 6.1.1 below.
5.2.8 Bid Validity
A bid shall remain valid for the period mentioned in the Tender Document (90 days if not so
specified). A bid that is valid for a shorter period shall be rejected as nonresponsive. In case
the day up to which the bids are to remain valid falls on or is subsequently declared a holiday/
closed day for the Procuring Entity, the bid validity shall automatically be deemed to be
extended upto the next working day. The validity period should not be unreasonably long as
keeping the tender unconditionally valid for acceptance for a longer period entails the risk of
getting higher prices from the bidders. (Please see para 7.6.2 below for an extension of the
Bid Validity Period)
5.3. Opening of Bids
1. Immediately after the deadline for bid submission, the procuring entity shall proceed to the
bid opening. If the specified date of Bid Opening falls on is subsequently declared a holiday
or closed day for the Procuring Entity, the Bids shall be opened at the appointed time on
the next working day. In offline tenders, the BOC shall comprise one officer each from the
procuring entity and associated/ integrated finance.
2. In e-procurement, all tenders uploaded by bidders are received, safeguarded, and opened
online on the portal, as detailed in Appendix 3.
3. In offline tenders, receipt and custody of bids shall be done transparently to maintain the
credibility of the process. The following guidelines should be adhered to for receipt and
custody of bids:
a) The authorised representatives of bidders who intend to attend the tender opening in
OTE/ GTE/ SLTE are to bring letters of authority from the corresponding bidder with
them. The prescribed format for the letter of authority for attending the bid opening
should be given in the tender document. All bid-opening activities should be carried
out demonstrably before such a gathering. The prescribed format for the bid opening
attendance sheet and report is given in Annexure 13;
b) At a prescheduled date and time, the BOC of the day should get the tender box opened
after ensuring and demonstrating that the seal on the box has not been tampered with.
All bids should be collected from the tender box. Bids for tenders not opening on that
day should be put back into the box and the box resealed. Sometimes, tenders are
dropped wrongly into this tender box. Such wrongly dropped tenders with appropriate
endorsement should be put into the appropriate box or sent to the Tender Committee
(TC) concerned if the date of opening is over. The bids for different tenders opening
130Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
c) Bids received by courier shall be deposited in the tender box by the Dispatch Section on the day (including oversized bids, which were submitted to designated officers)
till the date and time of bid opening. Bids sent by telex, cable or facsimile are to be should be sorted, and a count for each tender should be announced and recorded,
ignored and rejected.; and particularly noting any modifying/altering/withdrawal of bids. BOC should ensure and
d) For bulky/oversized bids that cannot be dropped into tender boxes, the officials demonstrate that bid envelopes are duly sealed and untampered. Late bids should be
authorised to receive such bids shall maintain proper records and provide a signed separately counted but kept aside and not opened. In the case of an advertised tender
receipt with the date and time to the bearer of the bid. He will also sign on the cover, enquiry or limited tender enquiry, late bids (that is, bids received after the specified
duly indicating the date and time of receipt of the tender(s). Names and designations date and time for receipt of bids) should not be considered (Rule 165 of GFR 2017);
of at least two such authorised officers should be mentioned in the tender documents. c) The technical bids will be opened on the pre-announced date, and the financial
3. Bid security: A self-attested scan of the original Bid Security/ BSD should be uploaded proposals shall remain sealed and shall be opened publicly in due course of time only
along with bids. Bids not complying with these provisions shall be rejected. In off-line for those firms that have technically qualified.
tenders, Bid Security or, if permitted, Bid Securing Declaration (BSD) must accompany the d) After opening, every tender shall be numbered serially (say 3/14 – if it is the third bid
bid as per instructions in the Tender Document. Please refer to para 6.1.1 below. out of 14 total), initialled, and dated on the first page by the BOC. Each page of the
price schedule or letter attached to it shall also be similarly initialled, particularly the
5.2.8 Bid Validity
prices, delivery period, and so on, which shall also be circled and initialled along with
A bid shall remain valid for the period mentioned in the Tender Document (90 days if not so the date. Any other page containing significant information should also be dealt with
specified). A bid that is valid for a shorter period shall be rejected as nonresponsive. In case similarly. blank pages, if any, should be crossed out across and marked accordingly
the day up to which the bids are to remain valid falls on or is subsequently declared a holiday/ by the BOC. The original (and duplicate, if any) copies in a tender set are to be marked
closed day for the Procuring Entity, the bid validity shall automatically be deemed to be accordingly by the BOC;
extended upto the next working day. The validity period should not be unreasonably long as e) Erasure/cutting/overwriting/use of whitener/columns left unfilled in tenders, if any, shall
keeping the tender unconditionally valid for acceptance for a longer period entails the risk of be initialled along with the date and time and numbered by the officials opening the
getting higher prices from the bidders. (Please see para 7.6.2 below for an extension of the tenders and the total number of such noticed alterations (or the absence of any
Bid Validity Period) alteration) should be explicitly marked on the first page of the bid. Wherever
quantity/amount is written only in figures, the BOC should write them in words. All
5.3. Opening of Bids
rebates/discounts should be similarly circled, numbered, and signed. In the absence
1. Immediately after the deadline for bid submission, the procuring entity shall proceed to the of any alteration/overwriting/whitener/ blanks, the remark “no corrections noted” should
bid opening. If the specified date of Bid Opening falls on is subsequently declared a holiday be written. Similarly, the absence of discounts should be marked with “no discounts
or closed day for the Procuring Entity, the Bids shall be opened at the appointed time on noted;”
the next working day. In offline tenders, the BOC shall comprise one officer each from the f) The BOC is to announce the salient features of the tenders such as description and
procuring entity and associated/ integrated finance. specification of the goods, quoted price, terms of delivery, delivery period, discount, if
any, whether EMD furnished or not and any other distinctive feature of the tender for
2. In e-procurement, all tenders uploaded by bidders are received, safeguarded, and opened
the information of the representatives attending the tender opening. Clarifications by
online on the portal, as detailed in Appendix 3.
the bidders shall not be allowed or recorded during the bid opening. BOC has no
3. In offline tenders, receipt and custody of bids shall be done transparently to maintain the
authority to reject any tender at the tender opening stage;
credibility of the process. The following guidelines should be adhered to for receipt and
g) Proper sealing and codification need to be done on reference samples as well for
custody of bids:
samples that accompany the bid94. These should be kept for reference under lock and
a) The authorised representatives of bidders who intend to attend the tender opening in
key. Details should be recorded in the sample register maintained in the opening
OTE/ GTE/ SLTE are to bring letters of authority from the corresponding bidder with
section.
them. The prescribed format for the letter of authority for attending the bid opening
h) Financial instruments should be noted in the bid opening report/register and handed
should be given in the tender document. All bid-opening activities should be carried
over to the Finance Section for safe custody and monitoring.
out demonstrably before such a gathering. The prescribed format for the bid opening
i) A bid opening report containing the names of the bidders (serial number wise) and
attendance sheet and report is given in Annexure 13;
salient features of the tenders, as read out during the public opening of tenders, will
b) At a prescheduled date and time, the BOC of the day should get the tender box opened
be prepared by the tender opening officers, and duly signed by them along with the
after ensuring and demonstrating that the seal on the box has not been tampered with.
date and time. The tenders that have been opened, the list of the representatives
All bids should be collected from the tender box. Bids for tenders not opening on that
attending the tender opening, and the bid opening report are to be handed over to the
day should be put back into the box and the box resealed. Sometimes, tenders are
nominated procuring officer, and an acknowledgement shall be obtained from him.
dropped wrongly into this tender box. Such wrongly dropped tenders with appropriate
endorsement should be put into the appropriate box or sent to the Tender Committee
(TC) concerned if the date of opening is over. The bids for different tenders opening 94 Please note that as detailed in para 2.2.1-9calling for a sample along with the bid for evaluation is strictly
discouraged.
130 131Chapter 5: Bid Invitation Process
j) Similar procedure shall later be followed during Financial Bid Opening in case of
multiple-envelop bidding.
5.4. Transparency and Protecting Third-Party Rights of Bidders
1. Objectives of transparency in eProcurement are amply served if data relating to the Tender
and Award of Contract are accessible to the public.
2. As far as the bidders who have participated in a tender (participating bidders), for
transparency, a comparative summary of Technical (compliance details) and of Financials
bids (including QCBS calculations, wherever applicable) should also be accessible to
them, but not necessarily to the public at large, unless sought and if permissible under the
RTI act.
3. Bidders may have genuine concerns about techno-commercial and operational trade
secrets if their full technical and financial bids are accessible to their competitors or the
public at large. This concern may get aggravated in complicated EPC/ PPP/ Consultancy
procurements. Technical/ financial bids should not be made accessible to the public at
large, and a call needs to be taken based on the sensitivity of details in the bids to restrict
access of even participating bidders to full technical/ financial bids of their competitors.
The decision of procuring Entity to share or not share the full technical bids with other
participating bidders should be clearly brought out in the Tender Documents.
4. However, a clause may be added to the tender documents reserving the right of the
Procuring Entity and the eProcurement portal to provide access to bidders’ technical/
financial bids to other participating bidders, in addition to the comparative summary of
Technical and financial bids of all participating bidders.
5.5. Bid Invitation Process- Risks and Mitigations
Risk Mitigation
1. Exceptions to an open tender process Rigorously follow the conditions under
are abused, leading to single-source which open tendering can be dispensed with.
processes.
2. When short-lists are used, the process of Registration of bidders/contractors: All
preparation of short-lists may be non- major procuring Departments must keep a list
transparent, and all eligible firms may not be of registered bidders for use in restricted
included, and some ineligible firms may get tendering. Publicise even restricted bids on
included. your website. Bidders for LTE/ SLTE may be
transparently selected with the approval of
CA.
3. Pre-qualification criteria: PQB has the Lay down criteria when PQB tendering is
potential of getting misused or being applied warranted. Also, model PQC criteria for
without considering the restrictive nature of diverse types of procurements should be laid
competition. PQC should be relevant to the down.
quality requirements, and neither be very
stringent nor very lax in restricting/facilitating
the entry of bidders. These criteria should be
132Chapter 5: Bid Invitation Process Manual for Procurement of Goods, Second Edition, 2024
j) Similar procedure shall later be followed during Financial Bid Opening in case of
Risk Mitigation
multiple-envelop bidding.
5.4. Transparency and Protecting Third-Party Rights of Bidders clear, unambiguous, exhaustive, and yet
specific. Also, there should be fair
1. Objectives of transparency in eProcurement are amply served if data relating to the Tender
competition.
and Award of Contract are accessible to the public.
2. As far as the bidders who have participated in a tender (participating bidders), for 4. Invitation to tender (an open bid) is not Publicity and adequate time for bid
transparency, a comparative summary of Technical (compliance details) and of Financials well publicised or gives insufficient time, submission must be ensured. Higher-level
bids (including QCBS calculations, wherever applicable) should also be accessible to thereby restricting the number of bidders that approval should be obtained for a shorter bid
them, but not necessarily to the public at large, unless sought and if permissible under the participate. submission period.
RTI act.
3. Bidders may have genuine concerns about techno-commercial and operational trade 5. Evaluation criteria are not set from the Objective, relevant and clearly stated
secrets if their full technical and financial bids are accessible to their competitors or the beginning or are not objective or not clearly evaluation criteria must be specified in the
public at large. This concern may get aggravated in complicated EPC/ PPP/ Consultancy stated in the tender documents, thereby tender document.
procurements. Technical/ financial bids should not be made accessible to the public at making them prone to being abused.
large, and a call needs to be taken based on the sensitivity of details in the bids to restrict
access of even participating bidders to full technical/ financial bids of their competitors.
The decision of procuring Entity to share or not share the full technical bids with other
participating bidders should be clearly brought out in the Tender Documents.
4. However, a clause may be added to the tender documents reserving the right of the
Procuring Entity and the eProcurement portal to provide access to bidders’ technical/
financial bids to other participating bidders, in addition to the comparative summary of
Technical and financial bids of all participating bidders.
5.5. Bid Invitation Process- Risks and Mitigations
Risk Mitigation
1. Exceptions to an open tender process Rigorously follow the conditions under
are abused, leading to single-source which open tendering can be dispensed with.
processes.
2. When short-lists are used, the process of Registration of bidders/contractors: All
preparation of short-lists may be non- major procuring Departments must keep a list
transparent, and all eligible firms may not be of registered bidders for use in restricted
included, and some ineligible firms may get tendering. Publicise even restricted bids on
included. your website. Bidders for LTE/ SLTE may be
transparently selected with the approval of
CA.
3. Pre-qualification criteria: PQB has the Lay down criteria when PQB tendering is
potential of getting misused or being applied warranted. Also, model PQC criteria for
without considering the restrictive nature of diverse types of procurements should be laid
competition. PQC should be relevant to the down.
quality requirements, and neither be very
stringent nor very lax in restricting/facilitating
the entry of bidders. These criteria should be
132 133Manual for Procurement of Goods, Second Edition, 2024
Chapter 6: Forms of Securities, Prices, Payment Terms and
Price Variations
6.1. Forms of Security
6.1.1 Bid Security (Rule 170 of GFR 2017)
1. To safeguard against a bidder’s withdrawing or altering its/ his bid during the bid validity
period in the case of advertised (OTE and GTE tenders) or special limited tender enquiry
Bid Security (also known as Earnest Money Deposit (EMD)) is to be obtained from the
bidders along with their bids95. The amount of bid security should ordinarily range between
two (2) to five (5) per cent of the estimated value of the goods to be procured. The amount
of bid security, rounded off to the nearest thousands of Rupees, as determined by the
Procuring Entity, is to be indicated in the tender documents. Bid security may be obtained
in the form of insurance surety bonds96, account payee demand draft, banker's cheque, or
bank guarantee (including e-bank guarantee) 97 from any of the commercial banks or
payment online in an acceptable form. In case the bid security is more than a threshold
(Rupees five lakh) and in case of foreign bidders in GTE tenders, it may be in the form of
a bank guarantee (in equivalent Foreign Exchange amount, in case of GTE) issued/
confirmed from any of the commercial banks in India in an acceptable form. The bid
security is normally to remain valid for a period of 45(forty-five) days beyond the final bid
validity period.
2. In place of a Bid security, Procuring Entities, after seeking approval from the competent
authority, may consider asking Bidders to submit a Bid securing declaration (BSD),
accepting that if they withdraw or modify their Bids during the period of validity or if they
are awarded the contract and they fail to submit performance security, or to sign the
contract, before the deadline defined in the tender documents, it shall be considered as a
violation of Code on Integrity and they shall be suspended for the time period specified in
the BSD from being eligible to submit Bids/Proposals for contracts with the procuring entity.
3. In appropriate cases, Submission of the bid security may be exempted with the Competent
Authority’s (CA’s) approval, especially in the case of indigenisation/development tenders,
limited tenders, and procurements directly from the manufacturer or authorised agents,
bidders that are currently registered, and will also continue to remain registered during the
bid validity period with the concerned Ministry/ Department/ Procuring Entity. Micro and
Small Enterprises (MSEs) as defined in the MSE Procurement Policy issued by the
Department of Micro, Small and Medium Enterprises (MSME) and registered Startups as
recognized by the Department for Promotion of Industry and Internal Trade (DPIIT) (please
refer to para 1.11.2-4-a)) are exempt from payment of EMD. In case the bidder falls into
these categories, the bidder should furnish a certified copy of its valid registration details.
Except for MSEs, this exemption is valid for the trade group and monetary value of
registration only.
95Notified vide OM No F.20/2/2014-PPD(Pt.) issued by Department of Expenditure dated 25.07.2017.
96Notified vide OM No. F.1/1/2022-PPD issued by Department of Expenditure dated 02.02.2022.
97Notified vide OM No. F.1/1/2022-PPD issued by Department of Expenditure dated 02.02.2022.
135Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
4. A bidder’s bid security shall be forfeited if the bidder withdraws or amends its bid or impairs
or derogates from the tender in any respect within the period of validity of the tender or if
the successful bidder fails to furnish the required performance security or to sign the
contract within the specified period.
5. Bid securities of the unsuccessful bidders should be returned to them as soon as possible
after the expiry of the final bid validity period and, at the latest, by the 30th day after the
award of the contract. Bid security should be refunded to the successful bidder upon
receipt of performance security. However, in the case of two-packet or two-stage
tendering, Bid securities of unsuccessful bidders during the first stage, i.e., technical
evaluation, etc., should be returned within 30 days of declaration of the result of the first
stage, i.e., technical evaluation, etc.98
6.1.2 Performance Security (Rule 171 of GFR 2017)
1. To ensure due performance of the contract, performance security (or Performance Bank
Guarantee (PBG) or Security Deposit (SD)) is to be obtained from the successful bidder
awarded the contract. Unlike contracts of Works and Plants, in the case of contracts for
goods, the need for Performance Security depends on the market conditions and
commercial practice for the particular kind of goods. Performance security should be for
an amount of three (3) to five (5) per cent (3 to 10% for Works) of the value of the contract,
as specified in the tender documents99. The procuring Entity may stipulate an upper ceiling
for the Performance Security amount. For an illustrative example, the ceiling can be Rs 75
Lakhs for tenders upto Rs 50 Crores and Rs 3 Crore for tenders above Rs 50 Cr but below
Rs 300 Cr. For tenders of higher value than this, the Procuring Entity may decide the
amount of Performance Security (but not less than Rs 3 Cr mentioned above). However,
Procuring Entities are free to decide their own upper limits for performance security, with
the approval of Competent authority and finance concurrence, based on their perception
of performance risks vis-a vis need for competition. Performance security may be
furnished in the form of an Insurance Surety Bond100, account payee demand draft from a
commercial bank, bank guarantee (including e-bank guarantee101) issued/confirmed from
any of the commercial banks in India, or online payment in an acceptable form,
safeguarding the purchaser's interest in all respects. In the case of GTE tenders, the
performance security should be in the same currency as the contract and must conform to
the Uniform Rules for Demand Guarantees (URDG 758) – an international convention
regulating international securities102. Unlike the procurement of Works, in the procurement
of Goods, the concept of taking part of the Performance Guarantee as money retained
from the first or progressive bills of the supplier is not acceptable.
2. Submission of Performance Security is not necessary for a tender value upto Rupees 50
(twenty-five) lakh.
98Notified vide OM No. F.1/2/2022-PPD issued by Department of Expenditure dated 01.04.2022.
99 Notified vide OM No. F.1/2/2023-PPD issued by Department of Expenditure dated 01.01.2024.
100Notified vide OM No. F.1/1/2022-PPD issued by Department of Expenditure dated 02.02.2022.
101 Notified vide OM No. F.1/4/2022-PPD issued by Department of Expenditure dated 05.08.2022.
102 A set of rules developed by the International Chamber of Commerce first adopted in 1992. The latest version
URDG 758 provides a framework for harmonising international trading practices and establishes agreed-upon rules
for independent guarantees and counter-guarantees among trading partners for securing payment and
performance in worldwide commercial contracts.
136Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
4. A bidder’s bid security shall be forfeited if the bidder withdraws or amends its bid or impairs 3. Procuring Entity may exempt the following entities (on their specific requests or otherwise)
or derogates from the tender in any respect within the period of validity of the tender or if from submission of Performance Security:
the successful bidder fails to furnish the required performance security or to sign the a) 103Govt. Ministries, Departments, Attached and Subordinate Offices, Autonomous
contract within the specified period. bodies,
5. Bid securities of the unsuccessful bidders should be returned to them as soon as possible b) OEM in whose favour PAC, in tenders issued against PAC.
after the expiry of the final bid validity period and, at the latest, by the 30th day after the 4. Performance Security is to be furnished by a specified date (generally 14 (fourteen) to 28
award of the contract. Bid security should be refunded to the successful bidder upon (twenty-eight) days after notification of the award, depending on the amount), and it should
receipt of performance security. However, in the case of two-packet or two-stage remain valid for a period of 60 (sixty, or any other period mentioned in the tender
tendering, Bid securities of unsuccessful bidders during the first stage, i.e., technical Documents) days beyond the date of completion of all contractual obligations of the
evaluation, etc., should be returned within 30 days of declaration of the result of the first supplier, including warranty obligations.
stage, i.e., technical evaluation, etc.98
5. In the case of Goods contracts (e.g., Rate Contracts and other long-term contracts)
spanning over multiple years, Procuring entities may consider proportionately reducing
6.1.2 Performance Security (Rule 171 of GFR 2017)
performance security in proportion to the balance contract period, wherever feasible,
1. To ensure due performance of the contract, performance security (or Performance Bank
instead of retaining the full performance security over the complete contract period which
Guarantee (PBG) or Security Deposit (SD)) is to be obtained from the successful bidder
may be of 2-3 years or may be more.
awarded the contract. Unlike contracts of Works and Plants, in the case of contracts for
6. The performance security will be forfeited and credited to the procuring entity’s account in
goods, the need for Performance Security depends on the market conditions and
the event of a breach of contract by the contractor. It should be refunded to the contractor
commercial practice for the particular kind of goods. Performance security should be for
without interest after he duly performs and completes the contract in all respects (full
an amount of three (3) to five (5) per cent (3 to 10% for Works) of the value of the contract,
performance security should be forfeited, even if the Contractor has partially executed the
as specified in the tender documents99. The procuring Entity may stipulate an upper ceiling
work) but not later than 60(sixty) days of completion of all such obligations, including the
for the Performance Security amount. For an illustrative example, the ceiling can be Rs 75
warranty under the contract. The senior officers should monitor the return of Bid/
Lakhs for tenders upto Rs 50 Crores and Rs 3 Crore for tenders above Rs 50 Cr but below
Performance Securities, and delays should be avoided. If feasible, the details of these
Rs 300 Cr. For tenders of higher value than this, the Procuring Entity may decide the
securities may be listed in the e-Procurement Portal/ website of the Procuring entity to
amount of Performance Security (but not less than Rs 3 Cr mentioned above). However,
make the process transparent and visible.
Procuring Entities are free to decide their own upper limits for performance security, with
the approval of Competent authority and finance concurrence, based on their perception 6.1.3 Insurance Surety Bond (ISB)
of performance risks vis-a vis need for competition. Performance security may be
An Insurance Surety Bond (ISB) is a three-party agreement that provides financial assurance
furnished in the form of an Insurance Surety Bond100, account payee demand draft from a
to one party (the beneficiary) by another party (the surety or bonding company) on behalf of a
commercial bank, bank guarantee (including e-bank guarantee101) issued/confirmed from
third party (the principal). ISB ensures that the principal fulfils their contractual obligations.
any of the commercial banks in India, or online payment in an acceptable form,
Unlike a Bank Guarantee, it is a type of premium-based insurance product and does not
safeguarding the purchaser's interest in all respects. In the case of GTE tenders, the
require a deposit of a collateral amount by the principal with the surety. Here are the key
performance security should be in the same currency as the contract and must conform to
components:
the Uniform Rules for Demand Guarantees (URDG 758) – an international convention
1. Principal: The principal is the party that obtains the surety bond. The principal is typically
regulating international securities102. Unlike the procurement of Works, in the procurement
the contractor or service provider who provides the Bid/ performance security to the
of Goods, the concept of taking part of the Performance Guarantee as money retained
Procuring Entity.
from the first or progressive bills of the supplier is not acceptable.
2. Beneficiary: The beneficiary is the party (Procuring Entity) that requires the Insurance
2. Submission of Performance Security is not necessary for a tender value upto Rupees 50
surety bond. The beneficiary seeks financial protection in case the principal fails to meet
(twenty-five) lakh.
their obligations.
3. Surety Insurer: The surety insurer is the bond issuing entity (Bank or Insurance company)
that issues the bond. They act as a guarantor, assuring the beneficiary that the principal
will perform as promised. If the principal defaults, the surety insurer assesses the extent
98Notified vide OM No. F.1/2/2022-PPD issued by Department of Expenditure dated 01.04.2022. of default and determines the amount payable under the bond. If the principal does not
99 Notified vide OM No. F.1/2/2023-PPD issued by Department of Expenditure dated 01.01.2024.
pay within 14 days, the surety insurer pays within 45 calendar days of receiving the
100Notified vide OM No. F.1/1/2022-PPD issued by Department of Expenditure dated 02.02.2022.
necessary documentation.
101 Notified vide OM No. F.1/4/2022-PPD issued by Department of Expenditure dated 05.08.2022.
102 A set of rules developed by the International Chamber of Commerce first adopted in 1992. The latest version
URDG 758 provides a framework for harmonising international trading practices and establishes agreed-upon rules
for independent guarantees and counter-guarantees among trading partners for securing payment and
performance in worldwide commercial contracts. 103 There is no bar from taking Performance Security from CPSEs
136 137Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
6.1.4 Electronic Bank Guarantee (e-BG)
1. Background: Electronic Bank Guarantee is a dematerialised Bank Guarantee processed
on National e-Governance Services Limited (NeSL) (an Information Utility registered with
the Insolvency and Bankruptcy Board of India under the aegis of the Insolvency and
Bankruptcy Code). It handles all lifecycle events of e-BG - execution by the issuing Bank,
intimation to and verification by the beneficiary, amendment, invocation or release by the
beneficiary, cancellation, etc. The facility is available 24/7, including non-working days.
Beneficiaries and banks can continue to use their own BG templates. All bidders may be
encouraged to submit e-BGs instead of traditional paper-based bank guarantees.
2. Creation of e-BG: The procuring Entity should ensure that the bidder/ contractor is
informed (in the tender documents) of its Unique Identity Number (UIN – which can be
allotted by its Bank) and email ID. A clause regarding e-BGs may be included in the tender,
acknowledging, and accepting the use of e-BGs as a valid form of bank guarantee for the
tender process. The procuring entity may reserve the right to verify the authenticity of e-
BGs and take necessary actions in case of discrepancies. The UIN and email ID of the
beneficiary are specified by the issuing bank when creating the e-BG on the NeSL portal
upon being approached by the bidder/ contractor. On creation of e-BG, it is stored on the
NeSL portal.
3. Intimation to Beneficiary: NeSL shall send a notification to the email ID of the beneficiary
provided by the issuing Bank (as well as the beneficiary’s registered email ID) during
issuance or subsequent event of e-BG (amendment/ invocation, release/ cancellation,
etc.). The Procuring Entity can receive the email notification without registration, but such
an email shall not have the e-BG document attachment. The issuing Bank can also arrange
to forward the e-BG to the beneficiary through the applicant or any other mechanism.
4. Registration and Login: Beneficiaries and their authorised representatives must register
with NeSL using UIN and email ID. They must log in to the NeSL portal using the same
details to view, download, verify, or release/ invoke the e-BG. Integration with Government
procurement portals (CPPP, GeM, State Govt procurement portals) is being explored to
facilitate e-BG access without needing to log into the NeSL portal.
5. Easy Verification: Verification of the e-BG stored in NeSL is sufficient, and verification
with the issuing Bank is not required. This is a significant benefit for procuring entities.
6. Invocation and release: The e-BG process through NeSL facilitates beneficiaries
submitting requests for invocation or any other consents through digitally signed
submission in the NeSL portal without the need to approach the issuing bank.
6.1.5 Warranty Bank Guarantee
In the case of works and capital equipment, there is usually a defect liability/warranty clause
against defects arising from design, material, workmanship, or any omission on the part of the
vendor/ contractor during a specified period of months from the date of commissioning or the
date of dispatch in case of goods – whichever is earlier. In such cases, the performance
guarantee is to be valid upto 60 (sixty) days beyond the warranty period. It is normally
permissible in such a situation to allow the Performance guarantee to be valid upto 60 (sixty)
days beyond the delivery/ commissioning period, and the contractor may be allowed to submit
a fresh Warranty Bank Guarantee of 10 (ten) per cent of the value of the goods in the currency
of the contract valid upto 60 (sixty) days beyond the Warranty period. In such cases, the
performance guarantee is to be returned only after satisfactory delivery/ commissioning and
receipt of such a warranty bank guarantee. In the procurement of goods other than capital
138Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
6.1.4 Electronic Bank Guarantee (e-BG) equipment (and in the case of low-value capital goods, say up to rupees one lakh), a warranty
clause is not called for.
1. Background: Electronic Bank Guarantee is a dematerialised Bank Guarantee processed
on National e-Governance Services Limited (NeSL) (an Information Utility registered with 6.1.6 Verification of Bank Guarantees
the Insolvency and Bankruptcy Board of India under the aegis of the Insolvency and
1. Bank guarantees submitted by the bidders/suppliers as EMD/performance securities need
Bankruptcy Code). It handles all lifecycle events of e-BG - execution by the issuing Bank,
to be immediately verified from the issuing bank before acceptance. There may not be any
intimation to and verification by the beneficiary, amendment, invocation or release by the
need to get the Bank Guarantee vetted by legal/ finance authority if it is in the specified
beneficiary, cancellation, etc. The facility is available 24/7, including non-working days.
format. Guidelines for verification of BGs submitted by the bidders/ contractors against
Beneficiaries and banks can continue to use their own BG templates. All bidders may be
EMD/ performance security/advance payments and for various other purposes are as
encouraged to submit e-BGs instead of traditional paper-based bank guarantees.
follows:
2. Creation of e-BG: The procuring Entity should ensure that the bidder/ contractor is
a) BG shall be as per the prescribed formats.
informed (in the tender documents) of its Unique Identity Number (UIN – which can be
b) The BG contains the name, designation and code number of the Bank officer(s) signing
allotted by its Bank) and email ID. A clause regarding e-BGs may be included in the tender,
the guarantee(s);
acknowledging, and accepting the use of e-BGs as a valid form of bank guarantee for the
c) The address and other details (including telephone no.) of the controlling officer of the
tender process. The procuring entity may reserve the right to verify the authenticity of e-
bank are obtained from the branch of the bank issuing the BG (this should be included
BGs and take necessary actions in case of discrepancies. The UIN and email ID of the
in all BGs);
beneficiary are specified by the issuing bank when creating the e-BG on the NeSL portal
d) The confirmation from the issuing branch of the bank is obtained in writing through
upon being approached by the bidder/ contractor. On creation of e-BG, it is stored on the
registered post/ speed post/ courier/ SFMS on the official portal of the procuring entity.
NeSL portal.
The bank should be advised to confirm the issuance of the BGs specifically quoting
3. Intimation to Beneficiary: NeSL shall send a notification to the email ID of the beneficiary
the letter of Procuring Entity on the printed official letterhead of the bank indicating the
provided by the issuing Bank (as well as the beneficiary’s registered email ID) during
address and other details (including telephone nos.) of the bank and the name,
issuance or subsequent event of e-BG (amendment/ invocation, release/ cancellation,
designation and code number of the officer(s) confirming the issuance of the BG;
etc.). The Procuring Entity can receive the email notification without registration, but such
e) Pending receipt of confirmation as above, confirmation can also be obtained with the
an email shall not have the e-BG document attachment. The issuing Bank can also arrange
help of the responsible officer at the field office, which is close to the issuing branch of
to forward the e-BG to the beneficiary through the applicant or any other mechanism.
the bank, who should personally obtain the confirmation from the issuing branch of the
4. Registration and Login: Beneficiaries and their authorised representatives must register bank and forward the confirmation report to the concerned procuring entity.
with NeSL using UIN and email ID. They must log in to the NeSL portal using the same
2. Bank guarantees, either received in physical form or electronic form, should be verified for
details to view, download, verify, or release/ invoke the e-BG. Integration with Government
their genuineness following the prescribed method for the same, and the Organisations
procurement portals (CPPP, GeM, State Govt procurement portals) is being explored to
should do due diligence on the genuineness of the Bank Guarantees before acceptance
facilitate e-BG access without needing to log into the NeSL portal.
of the same.
5. Easy Verification: Verification of the e-BG stored in NeSL is sufficient, and verification
3. Corporate Guarantee or Indemnity Bond shall not be accepted for Bid Security (EMD) or
with the issuing Bank is not required. This is a significant benefit for procuring entities.
performance Security or in lieu of any other Bank Guarantee (e.g., for advance payment/
6. Invocation and release: The e-BG process through NeSL facilitates beneficiaries warranty obligations).
submitting requests for invocation or any other consents through digitally signed
4. Please note the ease with which an e-BG can be verified, as shown in para 6.1.4-5 above.
submission in the NeSL portal without the need to approach the issuing bank.
6.1.7 Safe Custody and Monitoring of EMDs, Performance Securities and Other
6.1.5 Warranty Bank Guarantee
Instruments
In the case of works and capital equipment, there is usually a defect liability/warranty clause
A suitable mechanism for safe custody and monitoring of EMDs, performance securities, and
against defects arising from design, material, workmanship, or any omission on the part of the
other instruments should be developed and implemented by each Procuring Entity. The
vendor/ contractor during a specified period of months from the date of commissioning or the
Ministries/ Departments shall also make institutional arrangements for taking all necessary
date of dispatch in case of goods – whichever is earlier. In such cases, the performance
actions on time for extension or forfeiture/ encashment or refund of EMDs and performance
guarantee is to be valid upto 60 (sixty) days beyond the warranty period. It is normally
securities, as the case may be. Monitoring should also include a monthly review of all bank
permissible in such a situation to allow the Performance guarantee to be valid upto 60 (sixty)
guarantees and other instruments expiring in the next three months, along with a review of the
days beyond the delivery/ commissioning period, and the contractor may be allowed to submit
progress of the corresponding contracts. Extension of bank guarantees and other instruments,
a fresh Warranty Bank Guarantee of 10 (ten) per cent of the value of the goods in the currency
where warranted, should be sought immediately and implemented within their validity period.
of the contract valid upto 60 (sixty) days beyond the Warranty period. In such cases, the
Bank Guarantee should never be handed over to the supplier for propose of extension of
performance guarantee is to be returned only after satisfactory delivery/ commissioning and
receipt of such a warranty bank guarantee. In the procurement of goods other than capital
138 139Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
validity. Such a system of monitoring of securities and other instruments may be computerised
with automatic alerts about lapse of validity, etc.
6.2. Payment Clause
1. The elements of price included in the quotation of a bidder depend on the nature of the
goods to be supplied and the allied services to be performed, the location of the supplier,
the location of the user, terms of delivery, extant rules and regulations about taxes, duties,
and so on, of the seller's country and the buyer's country.
2. In the case of indigenous goods, the main elements of price may include raw material,
production cost, overhead, packing and forwarding charges, margin of profit, transit
insurance, excise duty and other taxes and duties as applicable. In the case of imported
goods, in addition to elements of price similar to the above (other than excise duty and
taxes), there may be elements of customs duty, import duty, landing and clearing charges,
and commission to Indian agents. Further, depending on the nature of the goods (whether
domestic or imported), there may be cost elements towards installation and
commissioning, operator's training, and so on.
3. Elements of Price: Where the price has several components, such as the price of the
goods, cost of installation and commissioning, operators’ training, and so on, bidders
should be asked to furnish a cost break-up indicating the applicable prices and taxes for
each of such components along with the overall price. The payment schedule and terms
will be linked to this cost break-up.
4. Currency: The tender documents are to specify the currency (currencies) in which the
tenders are to be priced. For domestic bidding, regardless of whether the bidder is foreign
or Indian, the currency of the bid and payment should be entirely in Indian Rupees. In GTE
(Global Tender Enquiry), foreign bidders have the flexibility to quote prices and receive
payments in either Indian Rupees or freely convertible currencies such as US Dollars,
Euros, Pound Sterling, Yen, other relevant currencies104, or a combination thereof.
However, prices for goods works, or services (including Agency Commission) performed
or sourced in India must be quoted and paid for in Indian Rupees. Indian bidders are
required to quote in INR only. During the evaluation, all quoted prices are converted into
Indian Rupees as per the procedure mentioned in para 7.5.2-1.
5. As a general rule, domestic bidders are to quote and accept their payment in Indian
currency; Indian agents of foreign suppliers are to receive their agency commission in
Indian currency; costs of imported goods, which are directly imported against the contract,
may be quoted in foreign currency (currencies) and paid accordingly in that currency; and
the portion of the allied work and services, which are to be undertaken in India (like
installation and commissioning of equipment) are to be quoted and paid in Indian currency.
6. Payment to Suppliers: In a supply contract, the delivery of goods is the essence of the
contract for the purchaser. Similarly, receiving timely payment for the supplies is the
essence of the seller's contract. A healthy buyer-supplier relationship is based on the twin
foundation of timely and quality supply on the one hand and prompt and full payment to
the supplier on the other. It should be ensured that all payments due to the firm, including
104 The Central Board of Indirect Taxes and Customs in India (CBIC) issues Exchange Rate Notification under
Customs Act, 1962, which lists currencies and exchange rates for imported goods in Schedule I – which may
indicate relevant currencies for indicate. The current notification is Exchange Rate Notification No. 30/2024 -
Customs (N.T.).
140Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
validity. Such a system of monitoring of securities and other instruments may be computerised the release of the performance security, are made on a priority basis without avoidable
with automatic alerts about lapse of validity, etc. delay as per the tender/contract conditions:
a) As far as possible, the payment terms and time schedule should be given in the
6.2. Payment Clause
contract and must be adhered to. Any foreseeable payment delays should be
1. The elements of price included in the quotation of a bidder depend on the nature of the communicated to the suppliers in advance;
goods to be supplied and the allied services to be performed, the location of the supplier, b) Prompt and timely provision of statutory certificates to the seller for taxes deducted at
the location of the user, terms of delivery, extant rules and regulations about taxes, duties, source is as much a part of the payment as the amount actually released. Detailed
and so on, of the seller's country and the buyer's country. payment advice showing the calculations and reasons for the amounts disallowed and
2. In the case of indigenous goods, the main elements of price may include raw material, taxes deducted must be issued to the supplier along with payment. As soon as
production cost, overhead, packing and forwarding charges, margin of profit, transit possible, but not later than the date of submission of tax returns, the procuring entity
insurance, excise duty and other taxes and duties as applicable. In the case of imported must provide the statutory certificates for the taxes deducted from the supplier so that
goods, in addition to elements of price similar to the above (other than excise duty and he can claim set-offs and refunds from the concerned authorities. As far as MSME
taxes), there may be elements of customs duty, import duty, landing and clearing charges, suppliers are concerned, MSME Act 2006 has provisions (refer to para 1.11.2-4-c) for
and commission to Indian agents. Further, depending on the nature of the goods (whether details) for timely payments within 45 days and a levy of penal interest for delayed
domestic or imported), there may be cost elements towards installation and payment and arbitration/ conciliation for related complaints by Micro and Small
commissioning, operator's training, and so on. Enterprises Facilitation Councils.
3. Elements of Price: Where the price has several components, such as the price of the c) Release of payment and settlement of the final bill should be processed through the
goods, cost of installation and commissioning, operators’ training, and so on, bidders Associated/ integrated Finance as per the terms and conditions of the contract;
should be asked to furnish a cost break-up indicating the applicable prices and taxes for d) No payments to contractors by way of compensation or otherwise outside the strict
each of such components along with the overall price. The payment schedule and terms terms of the contract or more than the contract rates should be allowed;
will be linked to this cost break-up. e) Before the payment is made, the invoice should be cross-checked with the actual
4. Currency: The tender documents are to specify the currency (currencies) in which the receipt of material/assets/services to ensure that the payment matches the actual
tenders are to be priced. For domestic bidding, regardless of whether the bidder is foreign performance;
or Indian, the currency of the bid and payment should be entirely in Indian Rupees. In GTE f) While claiming the payment, the contractor must certify on the bill that the payment
(Global Tender Enquiry), foreign bidders have the flexibility to quote prices and receive being claimed is strictly within the terms of the contract and that all the obligations on
payments in either Indian Rupees or freely convertible currencies such as US Dollars, his part for claiming this payment have been fulfilled as required under the contract.
Euros, Pound Sterling, Yen, other relevant currencies104, or a combination thereof. There should also be a suitable provision for verification of the authenticity of the
However, prices for goods works, or services (including Agency Commission) performed person signing the invoice and so on to claim the payment;
or sourced in India must be quoted and paid for in Indian Rupees. Indian bidders are
6.3. Terms of Payment for Domestic Goods
required to quote in INR only. During the evaluation, all quoted prices are converted into
Indian Rupees as per the procedure mentioned in para 7.5.2-1. 1. Terms of Payment may be decided by the procuring entity safeguarding its interest based
5. As a general rule, domestic bidders are to quote and accept their payment in Indian on the terms of delivery, nature of goods, type of inspection, mode of transport and risks
currency; Indian agents of foreign suppliers are to receive their agency commission in in such situations. The following payment terms are suggested for various terms of
Indian currency; costs of imported goods, which are directly imported against the contract, delivery.
may be quoted in foreign currency (currencies) and paid accordingly in that currency; and
2. Where the term of delivery is FOR destination/ delivery at site, the usual payment term is
the portion of the allied work and services, which are to be undertaken in India (like
100 (hundred) per cent on receipt and acceptance of goods by the consignee and on the
installation and commissioning of equipment) are to be quoted and paid in Indian currency.
production of all required documents by the supplier.
6. Payment to Suppliers: In a supply contract, the delivery of goods is the essence of the
3. Where the terms of delivery are FOR Dispatching Station, the payment terms, depending
contract for the purchaser. Similarly, receiving timely payment for the supplies is the
on the value and nature of the goods, mode of transportation, and so on, may be 60 to 90
essence of the seller's contract. A healthy buyer-supplier relationship is based on the twin
(sixty to ninety) per cent on proof of dispatch and other related documents and balance on
foundation of timely and quality supply on the one hand and prompt and full payment to
receipt at site and acceptance by the consignee.
the supplier on the other. It should be ensured that all payments due to the firm, including
4. Where goods to be supplied also need installation and commissioning by the supplier, the
payment terms are generally:
a) For a contract with terms of delivery as FOR dispatching station -- 60 (sixty) per cent
on proof of dispatch along with other specified documents, 30 (thirty) per cent on
104 The Central Board of Indirect Taxes and Customs in India (CBIC) issues Exchange Rate Notification under
Customs Act, 1962, which lists currencies and exchange rates for imported goods in Schedule I – which may receipt of the goods at the site by the consignee and a balance of 10 (ten) per cent on
indicate relevant currencies for indicate. The current notification is Exchange Rate Notification No. 30/2024 -
successful installation and commissioning and acceptance by the consignee;
Customs (N.T.).
140 141Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
b) For a contract with terms of delivery as FOR destination/delivery at the site -- 90
(ninety) per cent on receipt and acceptance of goods by the consignee at destination
and on production of all required documents by the supplier and balance 10 (ten) per
cent on successful installation and commissioning and acceptance by the consignee.
Note: Generally (especially for goods requiring installation and commissioning at the
site by the supplier), the desirable terms of delivery are FOR destination/delivery at the
site so that the supplier remains responsible for the safe arrival of the ordered goods
at the site. Therefore, unless otherwise decided, ex-works or FOR dispatching station
terms should be avoided.
6.3.1 Modes of Payment for Domestic Goods
1. Procuring Entities should make payments through the Electronic Clearance System
(ECS), e.g., Real-Time Gross Settlement systems (RTGS), National Electronic Funds
Transfer (NEFT) or Electronic Payment Gateways. As per RBI guidelines, the ECS
mandate in RBI’s format may be obtained at the time of supplier registration and in the
tender document. The Format is available with all Banks.
2. However, if ECS payments are not feasible, payments may be made in exceptional
circumstances by cheque/demand draft drawn on a Government treasury or branch of RBI
or any Scheduled Commercial Bank authorised by RBI for transacting Government
business.
3. Such payment can also be made to the supplier's bank if the bills are endorsed in favour
of the bank with a pre-receipt embossed on the bills with the words "received payment"
and the supplier authenticates both the endorsement and pre-receipt. In addition, an
irrevocable power of attorney is to be granted by the supplier in favour of the bank.
4. Trade Receivables Discounting System (TReDS) is an electronic platform for facilitating
the financing / discounting of trade receivables of Micro, Small and Medium Enterprises
(MSMEs) through multiple financiers. These receivables can be due from corporates and
other buyers, including Government Departments and Public Sector Undertakings (PSUs).
Payments can also be made through this platform to MSE suppliers.
6.3.2 Documents for Payment for Domestic Goods
1. Supplier's Invoice indicating, inter alia, description and specification of the goods, quantity,
unit price, total value;
2. Packing list;
3. Insurance certificate;
4. Proof of Dispatch: Railway receipt/consignment note;
5. Quality Assurance Certificates:
a) Manufacturer's guarantee certificate or in-house inspection certificate; or
b) Inspection certificate issued by purchaser's inspector;
6. Any other document(s) as and if required in terms of the contract.
142Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
b) For a contract with terms of delivery as FOR destination/delivery at the site -- 90 6.4. Terms of Payment for Imported Goods
(ninety) per cent on receipt and acceptance of goods by the consignee at destination
6.4.1 Terms of payment
and on production of all required documents by the supplier and balance 10 (ten) per
cent on successful installation and commissioning and acceptance by the consignee. Usual payment terms, unless otherwise directed by CA, are indicated below:
Note: Generally (especially for goods requiring installation and commissioning at the 1. Cases where installation, erection, and commissioning (if applicable) are not the
site by the supplier), the desirable terms of delivery are FOR destination/delivery at the responsibility of the supplier -- 100 (hundred) per cent net price is to be paid against
site so that the supplier remains responsible for the safe arrival of the ordered goods the production of stipulated documents;
at the site. Therefore, unless otherwise decided, ex-works or FOR dispatching station
1. In cases where installation, erection and commissioning are the responsibility of the
terms should be avoided.
supplier -- 80 - 90 (eighty to ninety) per cent of the net price is to be paid against production
6.3.1 Modes of Payment for Domestic Goods of stipulated documents, and balance within 21-30 (twenty-one to thirty) days of successful
installation and commissioning at the consignee's premises and acceptance by the
1. Procuring Entities should make payments through the Electronic Clearance System
consignee;
(ECS), e.g., Real-Time Gross Settlement systems (RTGS), National Electronic Funds
2. Payment of agency commission, if payable, against – the entire 100 (hundred) per cent
Transfer (NEFT) or Electronic Payment Gateways. As per RBI guidelines, the ECS
agency commission is paid (in equivalent non-convertible Indian Rupees based on BC
mandate in RBI’s format may be obtained at the time of supplier registration and in the
selling rate of exchange) after all other payments have been made to the supplier in terms
tender document. The Format is available with all Banks.
of the contract.
2. However, if ECS payments are not feasible, payments may be made in exceptional
circumstances by cheque/demand draft drawn on a Government treasury or branch of RBI 6.4.2 Modes of Payment for Imported Goods
or any Scheduled Commercial Bank authorised by RBI for transacting Government
1. It should be ensured that the imports into India conform with the export-import policy in
business.
force: FEMA; FEMA (Current Account Transactions) Rules, 2000105 framed by Procuring
3. Such payment can also be made to the supplier's bank if the bills are endorsed in favour Entity; and directions issued by RBI under FEMA from time to time.
of the bank with a pre-receipt embossed on the bills with the words "received payment"
2. For imported goods, payment usually happens through the Letter of Credit (LC – refer to
and the supplier authenticates both the endorsement and pre-receipt. In addition, an
para 6.4.5 below) opened by the State Bank of India or any other commercial bank as
irrevocable power of attorney is to be granted by the supplier in favour of the bank.
decided by the procuring entity. The amount of LC should be equal to the total payable
4. Trade Receivables Discounting System (TReDS) is an electronic platform for facilitating amount and be released as per the clauses mentioned above. If the LC is not opened,
the financing / discounting of trade receivables of Micro, Small and Medium Enterprises payment can also be made to the seller through a direct bank transfer, for which the buyer
(MSMEs) through multiple financiers. These receivables can be due from corporates and has to ensure that payment is released only after the receipt of prescribed documents.
other buyers, including Government Departments and Public Sector Undertakings (PSUs).
3. To have uniform payment clauses in GTE tenders for foreign and domestic bidders, the
Payments can also be made through this platform to MSE suppliers.
Procuring Entity may include a provision in its Tender Conditions on the merits of the case
6.3.2 Documents for Payment for Domestic Goods (especially high-value contracts for sophisticated equipment/machinery), allowing
payment through LC to domestic bidders also.
1. Supplier's Invoice indicating, inter alia, description and specification of the goods, quantity,
unit price, total value; 6.4.3 Documents for Payment for Imported Goods
2. Packing list; The documents needed from the supplier for the release of payment are to be clearly specified
3. Insurance certificate; in the contract. The paying authority also verifies the documents received from the supplier
4. Proof of Dispatch: Railway receipt/consignment note; with corresponding stipulations made in the contract before releasing the payment.
Documents, which the supplier is to furnish while claiming payment, are specified in the Letter
5. Quality Assurance Certificates:
of Credit but usually are:
a) Manufacturer's guarantee certificate or in-house inspection certificate; or
1. Supplier's original invoice giving full details of the goods, including quantity, value, and so
b) Inspection certificate issued by purchaser's inspector;
on;
6. Any other document(s) as and if required in terms of the contract.
2. Packing list;
105https://www.rbi.org.in/SCRIPTs/BS_FemaNotifications.aspx?Id=183
142 143Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
3. Certificate of country of origin of the goods to be given by the seller or a recognised
chamber of commerce or another agency designated by the local Government for this
purpose;
4. Quality Assurance Certificates:
a) Certificate of pre-dispatch inspection by the purchaser's representative or
b) Manufacturer's test certificate and guarantee;
5. Certificate of insurance;
6. Bill of lading/airway bill/rail receipt or any other dispatch document issued by a
Government agency (like the Department of Posts), or an agency duly authorised by the
concerned Procuring Entity, indicating:
a) Name of the vessel/carrier;
b) Bill of lading/airway bill;
c) Port of loading;
d) Date of shipment;
e) Port of discharge and expected date of arrival of goods;
f) Any other document(s) as and if required in terms of the contract.
6.4.4 Air Freight Charges
Goods that are required to be airlifted are to be dispatched on a 'charge forward basis'. All air
freight charges, which are shown on the relevant consignment note as chargeable to the
consignee, are to be paid to the Airline in Rupees. Some organizations need to import
sophisticated instruments, tools, and kindred goods. These are small in size and very
delicate/fragile in nature. Such goods invariably need to be airlifted. But, quite naturally, form
a small part of the Air Cargo carried by Aircraft. For such imports, procuring entities may
engage Air Freight Consolidators, who consolidate the small air cargo of different customers
and airlift them from one airport to another. The hiring of Airfreight Consolidators' services
should be done transparently, following standard principles of public procurement.
6.4.5 Letter of Credit
1. Parties to the LC: The purchaser forwards a request to its bank (called issuing bank) in
their prescribed format, along with all relevant details, including an authenticated copy of
the contract. Based on this, the issuing bank opens the LC, promising to pay the specified
amount to the supplier’s (beneficiary’s) bank based solely on the documents presented by
the supplier as specified in the LC conditions, without physically ascertaining the shipment
of goods. The issuing bank arranges with a bank in the supplier’s region (called advising
bank) to notify the supplier and his bank of the availability of the LC. Since the supplier
may not be comfortable with the issuing bank, it may ask a bank he trusts (called
confirming bank) to add a guarantee to ensure payments by the issuing bank.
2. Risks Involved:
a) Commercial Risk: Non-payment due to buyer's financial distress.
b) Global Risk: Political instability, currency fluctuations, import/export restrictions,
disruptions in international logistics.
c) Documentary Risk: Discrepancies in submitted documents or interpretation of
documents and LC conditions by various parties involved.
d) Bank Risk: Bank insolvency or non-performance.
e) Fraud: Shipment may not be physically dispatched or dispatched in damaged condition
or with inadequate packaging
144Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
3. Certificate of country of origin of the goods to be given by the seller or a recognised 3. Precautions:
chamber of commerce or another agency designated by the local Government for this a) Care should be taken to ensure that all details in the LC (such as product description,
purpose; quantity, payment terms, documents to be produced, LD clause, and shipping terms)
4. Quality Assurance Certificates: are accurate and identical to those shown in the contract to avoid discrepancies.
a) Certificate of pre-dispatch inspection by the purchaser's representative or b) Frequent amendments can lead to delays and complications. Suppliers may use their
b) Manufacturer's test certificate and guarantee; own delays in supplies by asking for unnecessary amendments to LC (or contract).
c) Provisions of Uniform Customs and Practices for Documentary Credits (UCP 600)106
5. Certificate of insurance;
should be adhered to while opening the LC for import into India.
6. Bill of lading/airway bill/rail receipt or any other dispatch document issued by a
d) The seller must present documents in time within the tenure of the LC to receive
Government agency (like the Department of Posts), or an agency duly authorised by the
payment and the documents submitted must match the LC requirements.
concerned Procuring Entity, indicating:
4. Charges and Costs:
a) Name of the vessel/carrier;
a) Opening Charges: These are incurred by the procuring entity and include both
b) Bill of lading/airway bill;
commitment fees (charged for the LC’s validity period) and usance fees (if the LC
c) Port of loading;
allows deferred payment).
d) Date of shipment;
b) Advising Fee: This is paid by the issuing bank to the advising bank and is included in
e) Port of discharge and expected date of arrival of goods;
charges to the procuring entity.
f) Any other document(s) as and if required in terms of the contract.
c) Confirming Bank's Fee: If applicable, paid to the confirming bank by the supplier.
6.4.4 Air Freight Charges
d) Extension/ Amendment Fee: This fee applies when an LC needs to be extended or
Goods that are required to be airlifted are to be dispatched on a 'charge forward basis'. All air amended due to changes in delivery dates, terms, or other conditions. The party
freight charges, which are shown on the relevant consignment note as chargeable to the requesting the extension or amendment (purchaser or seller) pays this fee.
consignee, are to be paid to the Airline in Rupees. Some organizations need to import e) Retirement Charges: The supplier’s (beneficiary) bank levies these charges on the
sophisticated instruments, tools, and kindred goods. These are small in size and very supplier to handle payment from the issuing bank.
delicate/fragile in nature. Such goods invariably need to be airlifted. But, quite naturally, form f) Other Charges: Reimbursements for foreign trade law-related obligations, if any, to be
a small part of the Air Cargo carried by Aircraft. For such imports, procuring entities may borne by the party of that country. For example, if there are specific legal requirements
engage Air Freight Consolidators, who consolidate the small air cargo of different customers related to foreign exchange regulations or documentation in the exporting country, the
and airlift them from one airport to another. The hiring of Airfreight Consolidators' services Seller may need to cover these costs. If there are specific taxes for foreign exchange
should be done transparently, following standard principles of public procurement. remittances, then the purchaser may bear such charges.
5. Types of LC:
6.4.5 Letter of Credit
a) Revocable LC: This can be modified or cancelled without notice.
1. Parties to the LC: The purchaser forwards a request to its bank (called issuing bank) in b) Irrevocable LC: This cannot be amended, modified, or cancelled after issue without
their prescribed format, along with all relevant details, including an authenticated copy of agreement and notice to the seller. Generally, the irrevocable LC is opened so that the
the contract. Based on this, the issuing bank opens the LC, promising to pay the specified supplier is fully assured of his payment on fulfilling his obligations in terms of the
amount to the supplier’s (beneficiary’s) bank based solely on the documents presented by contract.
the supplier as specified in the LC conditions, without physically ascertaining the shipment c) Confirmed LC: An intermediate bank in the supplier’s country (called confirming bank)
of goods. The issuing bank arranges with a bank in the supplier’s region (called advising adds its confirmation at the request of the seller, guaranteeing that payment would be
bank) to notify the supplier and his bank of the availability of the LC. Since the supplier made as per LC conditions, even if the issuing bank or seller’s bank demurs.
may not be comfortable with the issuing bank, it may ask a bank he trusts (called d) Unconfirmed LC: There is no additional confirmation beyond the issuing bank.
confirming bank) to add a guarantee to ensure payments by the issuing bank. e) Transferable LC: The seller can transfer part of the LC to another party (e.g., as a
2. Risks Involved: payment to his supply chain).
a) Commercial Risk: Non-payment due to buyer's financial distress. f) Back-to-Back LC: An intermediary (second beneficiary) is involved in this.
b) Global Risk: Political instability, currency fluctuations, import/export restrictions, g) Revolving LC: This covers multiple transactions over an extended period. It is
disruptions in international logistics. specifically used for repeated shipments of the same product between the same buyer
c) Documentary Risk: Discrepancies in submitted documents or interpretation of (importer) and seller (exporter).
documents and LC conditions by various parties involved.
d) Bank Risk: Bank insolvency or non-performance.
e) Fraud: Shipment may not be physically dispatched or dispatched in damaged condition 106The Uniform Customs and Practice for Documentary Credits (UCPDC or simply UCP) is a set of rules regarding
techniques and methods for handling LCs in international trade finance which has been standardised by the
or with inadequate packaging
International Chamber of Commerce – the current version being the UCP600.
144 145Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
6. Deduction of Liquidated Damages (LD): The delivery schedule and LD clause (including
the amount of LD) are part of the LC conditions. If the documents submitted (inspection
certificate and dispatch documents) show that these conditions of LC are violated, LD, as
per the LC conditions, is deducted from the payment made to the supplier. In case the
delivery date of the contract is extended to take care of a delay in supply, for which the
supplier is responsible, the tenure of the LC is also to be extended, but the expense
incurred for such an extension (of LC) is to be borne by the supplier.
6.5. Advance Payment
(Rule 172(1) GFR 2017)
6.5.1 Conditions for Advance Payments
1. Conditions: Ordinarily, payments for services rendered or supplies made should be
released only after the services have been rendered or supplies made. However, in
exceptional situations where substantial funds are to be sunk by the contractor before
payment becomes due, considering the lower cost of funds for the Government entity as
compared to the higher cost of funds for the bidder, advance payment with safeguards
(BG or Insurance Surety Bond or Letter of Credit) may be considered. So advance
payments may be considered only in the following exceptional situations:
a) Advance payment demanded by firms holding maintenance contracts for servicing of
air-conditioners, computers, other costly equipment, etc.;
b) Advance payment demanded by firms against fabrication contracts, turn-key contracts,
or supply of complicated tailor-made goods and so on;
2. Quantum: The quantum of such advance payments should not exceed the quantum of
funds to be sunk by the contractor before payment becomes due in the contract. The
quantum of advance payments should not generally exceed the following limits:
a) Thirty per cent of the contract value to private firms;
b) Forty per cent of the contract value to a state or central Government agency or PSE;
c) In the case of the maintenance contract, the amount should not exceed the amount
payable for six months under the contract.
d) In exceptional cases, the competent authority may relax the ceilings mentioned above
with prior concurrence of the Associated/Integrated Finance.
3. Interest-free: Since the provision of advance payment leverages the difference in interest
rate as argued in sub-para 1) above and considering the additional cost of Bank Guarantee
for advances for the bidder, interest-free advance payments may be considered with the
approval of competent authority and finance concurrence. Where an interest-free advance
is permitted, a clause in the tender enquiry and the contract may be stipulated that if the
contract is terminated due to default of the contractor, the advance payment would be
deemed as an interest-bearing advance at the interest rate (e.g., the interest rate of the
General Provident Fund – GPF) prevailing on the date of release of advance payment,
plus 2% to be compounded quarterly. In appropriate cases, the competent authority may
stipulate advance payments with suitable interest rates (e.g., the interest rate of the
General Provident Fund – GPF) to be recovered along with the instalments of recovery of
advance payment.
4. Instalments: The advance payment should not be made in less than two instalments, as
per the expected infusion of funds required in the contract, except in exceptional
146Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
6. Deduction of Liquidated Damages (LD): The delivery schedule and LD clause (including circumstances for the reasons to be recorded. This will keep a check on contractor
the amount of LD) are part of the LC conditions. If the documents submitted (inspection misutilisation of full advance when the contract is delayed considerably.
certificate and dispatch documents) show that these conditions of LC are violated, LD, as 5. Recovery: Advance payments, especially interest-free advances, should be recovered
per the LC conditions, is deducted from the payment made to the supplier. In case the (from either running bills or from the Performance/ Advance payment Bank Guarantees)
delivery date of the contract is extended to take care of a delay in supply, for which the in instalments linked to milestones or specified periods, whichever is earlier. This would
supplier is responsible, the tenure of the LC is also to be extended, but the expense ensure that even if the contractor is not executing the work or executing it at a slow pace,
incurred for such an extension (of LC) is to be borne by the supplier. recovery of advance could commence, and the scope for misuse of such advance could
be reduced.
6.5. Advance Payment
6. Bank Guarantee: While making any advance payment as above, adequate safeguards in
(Rule 172(1) GFR 2017) the form of a bank guarantee (or e-Bank Guarantee of at least 110% of advance) should
be obtained from the firm. In case the advances are to be paid/ recovered in instalments,
6.5.1 Conditions for Advance Payments
an equal number of part BGs (with proportionate amount and validity) may be taken
1. Conditions: Ordinarily, payments for services rendered or supplies made should be
instead of lumpsum BG, with each BG released after a related recovery is made. An
released only after the services have been rendered or supplies made. However, in
Indemnity Bond is not to be considered in place of a Bank Guarantee. However, no Bank
exceptional situations where substantial funds are to be sunk by the contractor before
Guarantee should be insisted in case advance is being given to Central Ministry/
payment becomes due, considering the lower cost of funds for the Government entity as
Department, there attached/ subordinate offices or the Autonomous Bodies attached with
compared to the higher cost of funds for the bidder, advance payment with safeguards
them. The BG may also not be taken, wherever a contract has been placed on a CPSE on
(BG or Insurance Surety Bond or Letter of Credit) may be considered. So advance
nomination basis.
payments may be considered only in the following exceptional situations:
7. Milestone/ stage payments or part payments against proof of dispatch documents should
a) Advance payment demanded by firms holding maintenance contracts for servicing of
not be considered as advance payments for the purpose of this para, as these payments
air-conditioners, computers, other costly equipment, etc.;
are made after the sinking of funds by the contractor for achieving these milestones/ stage/
b) Advance payment demanded by firms against fabrication contracts, turn-key contracts,
dispatches. These should be provisioned in the tender document/ contract, including Bank
or supply of complicated tailor-made goods and so on;
Guarantee to be taken, if any, in case of milestone/ stage payments. (Rule 172(2) GFR
2. Quantum: The quantum of such advance payments should not exceed the quantum of 2017)
funds to be sunk by the contractor before payment becomes due in the contract. The
8. Provision of advance payment should be anticipated at the procurement planning stage.
quantum of advance payments should not generally exceed the following limits:
The quantum of Advance payment and related conditions should be declared in the Tender
a) Thirty per cent of the contract value to private firms; Documents, with the approval of competent authority and concurrence of associated/
b) Forty per cent of the contract value to a state or central Government agency or PSE; integrated finance. If not so declared, the condition of advance payment for a particular bid
c) In the case of the maintenance contract, the amount should not exceed the amount should not be agreed to.
payable for six months under the contract.
6.5.2 Documents for Advance Payments
d) In exceptional cases, the competent authority may relax the ceilings mentioned above
with prior concurrence of the Associated/Integrated Finance. Documents needed from the supplier for advance payment release are to be clearly specified
3. Interest-free: Since the provision of advance payment leverages the difference in interest in the contract. The paying authority should also verify the documents received from the
rate as argued in sub-para 1) above and considering the additional cost of Bank Guarantee supplier with corresponding stipulations made in the contract before releasing the payment.
for advances for the bidder, interest-free advance payments may be considered with the
6.5.3 Insurance
approval of competent authority and finance concurrence. Where an interest-free advance
is permitted, a clause in the tender enquiry and the contract may be stipulated that if the In every case where advance payment or payment against dispatch documents is to be made,
contract is terminated due to default of the contractor, the advance payment would be or LC is to be opened, the condition of insurance should invariably be incorporated in the terms
deemed as an interest-bearing advance at the interest rate (e.g., the interest rate of the and conditions. Wherever necessary, the goods supplied under the contract shall be fully
General Provident Fund – GPF) prevailing on the date of release of advance payment, insured in a freely convertible currency against loss or damage incidental to manufacture or
plus 2% to be compounded quarterly. In appropriate cases, the competent authority may acquisition, transportation, storage and delivery in the manner specified in the contract. If
stipulate advance payments with suitable interest rates (e.g., the interest rate of the considered necessary, insurance may cover "all risks", including war risks and strike clauses.
General Provident Fund – GPF) to be recovered along with the instalments of recovery of The amount to be covered under insurance should be sufficient to cover the overall
advance payment. expenditure incurred by the procuring entity for receiving the goods at the destination. Where
delivery of imported goods is required by the purchaser on a CIF/CIP/ DDP basis, the supplier
4. Instalments: The advance payment should not be made in less than two instalments, as
shall arrange and pay for marine/air insurance, making the purchaser the beneficiary. Where
per the expected infusion of funds required in the contract, except in exceptional
146 147Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
delivery is on FOB/FAS basis, marine/air insurance shall be the responsibility of the purchaser.
(Rule 172 of GFR 2017)
6.6. Prices, Components, Firm Price, and Variable Price
1. Prices: The prices should be arrived at independently, without restricting competition, any
consultation, communication, or agreement with any other bidder or competitor.
2. Without Undue profiteering:
a) The price quoted by Bidder shall not be higher than the controlled price fixed by law
for the Goods, if any, or where there is no controlled price, it shall not exceed the prices
or contravene the norms for fixation of prices if any, laid down by Government or where
the Government has fixed no such prices or norms, it shall not exceed the price
appearing in any agreement, if any, relating to price regulation by any industry. In any
case, save for special reasons stated in the bid, if any, the price charged shall not be
higher than the Maximum Retail Price (MRP).
b) If the price quoted is higher than the controlled price in the sub-clause above, the
Bidder shall specifically mention this fact in his bid, giving reasons for quoting a higher
price(s). If he fails to do so or makes any misstatement, it shall be lawful for the
Procuring Entity either to revise the price at any stage to bring it in conformity with the
sub-clause above or to terminate the contract for default as per the contract and avail
all the remedies available therein in addition to other punitive actions for violation of
Code of Integrity.
3. Price Components: The price Schedule should show all the specified components of
prices. The price components for Goods offered from India and those offered from abroad
should be indicated separately in the applicable Price Schedules. The components should
include, as applicable, GST, transportation, insurance, and price of incidental Works/
Services, as and if mentioned in the Schedule of Requirements. For goods offered from
abroad, the price components (indicating the currency, in the case of GTE) should include
customs duty, marine insurance, freight, and agency commission, as applicable.
4. Fixed price: Short-term contracts where the delivery period does not extend beyond 12
(twelve) months should normally be concluded on a firm and fixed price (and not subject
to variation on any account) by inviting tenders accordingly.
5. Variable Price:
a) In tenders with deliveries longer than 12 (twelve) months, a Price Variation Clause
(PVC) may be provided to protect the purchaser’s interests, particularly for high-value
(more than Rupees three crore) procurements. However, even for shorter deliveries or
lower value, the PVC may be stipulated for items with inputs (raw material, labour, etc.)
prone to short-term price volatility - especially for critical or high-value items –
otherwise, there is a possibility of the contract failing or the purchaser having to pay a
higher price if market prices fall.
b) Where it is decided to conclude the contract with a variable price, an appropriate clause
incorporating, inter-alia, a suitable price variation formula (to take care of the changes
in the input cost of labour, material, and fuel/ power components) should be provided
in the tender documents, to calculate the price variation between the base level and
delivery date. It is best to proactively provide our own PVC formula and base dates of
indices in the tender document to discourage different bidders from quoting different
formulae and different base dates, which may lead to problems in bringing their prices
on a common comparable footing.
148Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
delivery is on FOB/FAS basis, marine/air insurance shall be the responsibility of the purchaser. c) The variations are to be calculated periodically (usually quarterly) by using indices
(Rule 172 of GFR 2017) published by Governments/ chambers of commerce/London Metal Exchange / any
other neutral and fair source of indices. Suitable weights are to be assigned to the
6.6. Prices, Components, Firm Price, and Variable Price
applicable elements, that is, fixed overheads and various applicable inputs, e.g.,
1. Prices: The prices should be arrived at independently, without restricting competition, any material/ fuel/ labour (for which reliable indices are available), in the price variation
consultation, communication, or agreement with any other bidder or competitor. formula. If the production of goods needs more than one raw material, the input cost
of material may be further subdivided into various categories of material, for which cost
2. Without Undue profiteering:
indices are published.
a) The price quoted by Bidder shall not be higher than the controlled price fixed by law
d) Essential elements of PVC:
for the Goods, if any, or where there is no controlled price, it shall not exceed the prices
or contravene the norms for fixation of prices if any, laid down by Government or where i) Base Date & Time Lag: The price agreed upon should specify the base date, that
is, the month and year to which the contract/ bid price is linked, to enable variations
the Government has fixed no such prices or norms, it shall not exceed the price
to be calculated with reference to the price indices prevailing in that month and
appearing in any agreement, if any, relating to price regulation by any industry. In any
year. This base date should be a few weeks/ months (the period is called time-lag)
case, save for special reasons stated in the bid, if any, the price charged shall not be
prior to the last date of submission of bids when the last published price indices
higher than the Maximum Retail Price (MRP).
would be available. Time lag applies both for the base date and date of supply and
b) If the price quoted is higher than the controlled price in the sub-clause above, the
must be specified in the Tender Documents;
Bidder shall specifically mention this fact in his bid, giving reasons for quoting a higher
price(s). If he fails to do so or makes any misstatement, it shall be lawful for the ii) Ignorable Variation: The price variation formula must also stipulate a minimum
percentage of variation of the contract price, only above which the price variation
Procuring Entity either to revise the price at any stage to bring it in conformity with the
will be admissible (for example, where the resultant increase is lower than, say,
sub-clause above or to terminate the contract for default as per the contract and avail
two per cent of the contract price, no price adjustment will be made in favour of the
all the remedies available therein in addition to other punitive actions for violation of
supplier);
Code of Integrity.
iii) Inordinate Variation: In rare cases, prices may go up to such an extent that it may
3. Price Components: The price Schedule should show all the specified components of
render the contract unviable for either party, thus frustrating the contract.
prices. The price components for Goods offered from India and those offered from abroad
Therefore, the price variation clause should provide for a ceiling (a percentage per
should be indicated separately in the applicable Price Schedules. The components should
annum or an overall ceiling or both, say 20%/ 25% of the original price) on price
include, as applicable, GST, transportation, insurance, and price of incidental Works/
variations, beyond which the price variation would be capped at this level. As soon
Services, as and if mentioned in the Schedule of Requirements. For goods offered from
as it comes to light that price variations are likely to go beyond this ceiling, and if
abroad, the price components (indicating the currency, in the case of GTE) should include
the Supplier is not agreeable to the price variation being capped at that level, he
customs duty, marine insurance, freight, and agency commission, as applicable.
may notify the Purchaser under ‘Frustration of Contract’ provisions in the Tender
4. Fixed price: Short-term contracts where the delivery period does not extend beyond 12
Document/ Clause, for short-closing the contract. (A provision for this exists in the
(twelve) months should normally be concluded on a firm and fixed price (and not subject
Model Tender Document for Procurement of Goods – clause 12.2.2). However, if
to variation on any account) by inviting tenders accordingly.
the short closing is not in the interest of the procuring entity, the competent
5. Variable Price:
authority, with the concurrence of associated/ integrated finance, may allow the
a) In tenders with deliveries longer than 12 (twelve) months, a Price Variation Clause
continuation of the contract by relaxing/ removing the cap on the price variation.
(PVC) may be provided to protect the purchaser’s interests, particularly for high-value
iv) Where advance or stage payments are made, there should be a further stipulation
(more than Rupees three crore) procurements. However, even for shorter deliveries or
that no price variations will be admissible on such portions of the price after the
lower value, the PVC may be stipulated for items with inputs (raw material, labour, etc.)
dates of such payment;
prone to short-term price volatility - especially for critical or high-value items –
v) Where deliveries are accepted beyond the scheduled delivery date subject to levy
otherwise, there is a possibility of the contract failing or the purchaser having to pay a
of liquidated damages as provided in the contract. The LD (if a percentage of the
higher price if market prices fall.
price) will be recoverable on the price as varied by the operation of the PVC;
b) Where it is decided to conclude the contract with a variable price, an appropriate clause
vi) No upward price variation will be admissible beyond the originally scheduled
incorporating, inter-alia, a suitable price variation formula (to take care of the changes
delivery date for defaults on the part of the supplier (e.g., when an extension of the
in the input cost of labour, material, and fuel/ power components) should be provided
delivery date is with LD). However, the purchaser would avail a downward price
in the tender documents, to calculate the price variation between the base level and
variation as per the denial clause in the letter of extension of the delivery period;
delivery date. It is best to proactively provide our own PVC formula and base dates of
vii) Price variation may be allowed beyond the originally scheduled delivery date by
indices in the tender document to discourage different bidders from quoting different
specific alteration of that date through an amendment to the contract in cases of
formulae and different base dates, which may lead to problems in bringing their prices
force majeure or defaults by the Government;
on a common comparable footing.
148 149Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
viii) The clause should also contain the mode and terms of payment of the price
variation admissible.
ix) The buyer should ensure a provision in the contract for the benefit of any reduction
in the price in terms of the PVC being passed on to him.
x) An illustrative PVC clause is available in Annexure 18.
6.7. Exchange Rate Variation (ERV)
1. In case of domestic tender contracts involving substantial import content (say >25% of the
total price) and having a long delivery period (exceeding one year from the date of the
contract), an appropriate Exchange Rate Variation (ERV) clause may be formulated by the
procuring entity in consultation with its associated/ integrated Finance, as needed, and
incorporated in the tender enquiry document. In that clause, the bidders are to be asked
to indicate import content and the currency (ies) used for calculating the value of import
content(s) in their total quoted price. The bidders may be asked to indicate the base
exchange rate for each such foreign currency used for converting the foreign exchange
content into Indian Rupees, as well as the extent of foreign exchange rate variation (ERV)
risk they are willing to bear.
2. To work out the variation due to changes (if any) in the exchange rate(s), the base date
for this purpose will be the deadline of bid submission (or seven days prior to it - the
purchase organisation is to adopt a suitable date). The variation may be allowed between
the above base date and the date of remittance to the foreign principal/mid-point of
manufacture of the foreign component (the purchase organization is to choose the
appropriate date). The applicable exchange rates as above will be according to the “Bill
currency selling” exchange rate as quoted by a source as specified (if not specified,
authorised exchange bankers approved by RBI) in the tender document on the dates in
question. No variation in price in this regard will be allowed if the variation in the rate of
exchange remains within the limit of plus/minus 2.5% per cent (or any other percentage
fixed by Procuring Entity). ERV shall be applicable only for components used to
manufacture supplied Goods imported after the contract date.
3. Any increase or decrease in the landed price of import content (including customs duty)
by reason of the variation in the rate of exchange shall be charged to the buyer's account
during the original delivery period. In case the delivery period is revised/extended, ERV
will not be admissible if this is due to the supplier’s default; however, ERV benefits arising
out of downward trends should be passed on to the Procuring Entity.
4. Documents for Claiming ERV
a) A bill of ERV claim enclosing the working sheet;
b) Banker’s certificate/debit advice detailing the foreign exchange paid and exchange
rate;
c) Copies of the import order placed on the supplier
d) Supplier’s invoice for the relevant import order.
6.8. Statutory Taxes/ Duties/ Levies
6.8.1 Goods and Services Tax (GST)
1. GST Registration Status and GSTIN (15-digit registration number):
a) All the bidders/ Bidders should ensure that they are GST compliant and that their
quoted tax structure/ rates are as per the GST Act/ Rules.
150Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
viii) The clause should also contain the mode and terms of payment of the price b) Bidder should be registered under GST and furnish their GSTIN number and GST
variation admissible. Registration Certificate in their offer unless they are specifically exempted from
ix) The buyer should ensure a provision in the contract for the benefit of any reduction registration under a specific notification/ circular/ section/ rule issued by statutory
in the price in terms of the PVC being passed on to him. authorities.
x) An illustrative PVC clause is available in Annexure 18. c) If the bidder has multiple business verticals in a state and has separate registrations
for each vertical, the GSTIN of each vertical concerned with the supply and service
6.7. Exchange Rate Variation (ERV)
involved, as per the scope of the Schedule of Requirements and Price Schedule, shall
1. In case of domestic tender contracts involving substantial import content (say >25% of the be quoted.
total price) and having a long delivery period (exceeding one year from the date of the d) If the supply/ service is from multiple states, the bidder should mention GST
contract), an appropriate Exchange Rate Variation (ERV) clause may be formulated by the registration numbers for each state separately.
procuring entity in consultation with its associated/ integrated Finance, as needed, and e) Composition scheme: If the Bidder has opted for a composition levy under Section
incorporated in the tender enquiry document. In that clause, the bidders are to be asked 10 of CGST, he should declare the fact while bidding along with GSTIN and GST
to indicate import content and the currency (ies) used for calculating the value of import registration certificate.
content(s) in their total quoted price. The bidders may be asked to indicate the base f) Exemption from Registration: If a bidder is not liable to take GST registration, i.e.,
exchange rate for each such foreign currency used for converting the foreign exchange having turnover below threshold, he shall submit undertaking/ indemnification against
content into Indian Rupees, as well as the extent of foreign exchange rate variation (ERV) tax liability. The bidder claiming exemption in this respect shall submit a valid certificate
risk they are willing to bear. from a practising Chartered Accountant (CA)/ Cost Accountant with the Unique
Document Identification Number (DIN) to the effect that the bidder fulfils all conditions
2. To work out the variation due to changes (if any) in the exchange rate(s), the base date
prescribed in notification exempting him from registration. Such bidder/ dealer shall not
for this purpose will be the deadline of bid submission (or seven days prior to it - the
charge any GST and/ or GST Cess in the bill/ invoice. In such case, applicable GST
purchase organisation is to adopt a suitable date). The variation may be allowed between
shall be deposited under Reverse Charge Mechanism (RCM) or otherwise as per GST
the above base date and the date of remittance to the foreign principal/mid-point of
Act by the Procuring Entity directly to concerned authorities. Bidder should note that
manufacture of the foreign component (the purchase organization is to choose the
his offer would be loaded with the payable GST under the RCM. Further, the bidder
appropriate date). The applicable exchange rates as above will be according to the “Bill
should notify and submit to the Procuring Entity within 15 days of becoming liable for
currency selling” exchange rate as quoted by a source as specified (if not specified,
registration under GST.
authorised exchange bankers approved by RBI) in the tender document on the dates in
g) Bidders must also consider the benefits of input tax credit under the GST legislation,
question. No variation in price in this regard will be allowed if the variation in the rate of
as amended from time to time, on Input goods/Capital goods / Input Services while
exchange remains within the limit of plus/minus 2.5% per cent (or any other percentage
quoting the prices.
fixed by Procuring Entity). ERV shall be applicable only for components used to
h) In their bids, the bidders shall indicate the details of their GST Jurisdictional Assessing
manufacture supplied Goods imported after the contract date.
Officers (Designation, address, email ID). In case of a contract award, the Purchaser
3. Any increase or decrease in the landed price of import content (including customs duty)
shall immediately forward a copy of the LOA/Purchase Order to the Jurisdictional
by reason of the variation in the rate of exchange shall be charged to the buyer's account
Assessing Officer mentioned in the bidder’s bid.
during the original delivery period. In case the delivery period is revised/extended, ERV
i) The Procuring Entity's state-wise GSTINs shall be indicated in Tender Documents.
will not be admissible if this is due to the supplier’s default; however, ERV benefits arising
out of downward trends should be passed on to the Procuring Entity. 2. HSN Code and GST Rate:
a) If provided in the Tender Document, the HSN (Harmonized System of Nomenclature)
4. Documents for Claiming ERV
code for the goods is only indicative. The bidder shall be responsible for ensuring that
a) A bill of ERV claim enclosing the working sheet;
they quote the correct HSN Code and corresponding GST rate for the goods they offer.
b) Banker’s certificate/debit advice detailing the foreign exchange paid and exchange
b) As per the GST Act, the bid and contract must show the GST Tax Rates (and GST
rate;
Cess if applicable) and GST Amount explicitly and separately from the bid/ contract
c) Copies of the import order placed on the supplier
price (exclusive of GST). So, if a Bidder asks for GST (and GST Cess if applicable) to
d) Supplier’s invoice for the relevant import order.
be paid extra, the rate and nature of such applicable taxes should be shown separately.
6.8. Statutory Taxes/ Duties/ Levies Bidders should quote 'GST' if payable extra on the total basic rate of each cost element
and quote GST in ‘%' inclusive of cess.
6.8.1 Goods and Services Tax (GST)
c) If the price is stated to include GST, the bidder must declare the current GST rate (and
1. GST Registration Status and GSTIN (15-digit registration number): GST Cess, as applicable) included in the price.
a) All the bidders/ Bidders should ensure that they are GST compliant and that their
quoted tax structure/ rates are as per the GST Act/ Rules.
150 151Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
d) If GST, other taxes, or duties are not specified, or the column is left blank in the price
schedule, it shall be presumed that no such tax/ levy is applicable or payable by the
Procuring Entity. No Statutory Variation in GST shall be paid in such a case.
3. Refund from Supplier: Sometimes, the supplier, after claiming and receiving
reimbursements for GST, from the purchaser, applies to the concerned authorities for
refunds, on genuine grounds, of certain portions of such duties and taxes paid by it and
receives the allowable refunds. Such refunds contain the purchaser's share also (out of
the payments already made by the purchaser to that supplier). The tender enquiry
document and the contract are to contain suitable provisions for obtaining such refunds
from the supplier.
4. Statutory Duties/ Taxes/ Levies that are to be borne by the bidder:
Following Statutory Duties/ Taxes/ Levies are to be entirely borne by the bidder, including any
statutory variations thereon and the Procuring Entity would not be responsible for these:
a) Personal and Corporate Tax: Bidder shall bear all Personal/ Corporate taxes
imposed on owners/ company/ Joint Venture/Subcontractors or their employees.
b) Taxes on Sub-Contractors, Vendors: Bidder shall bear all taxes, including GST, as
may be imposed on Contractor or supply-chain (sub-Contractors, Vendors, etc.).
c) Duties/ Taxes on Raw Materials: The Procuring Entity is not liable for any claim from
the contractor on account of fresh imposition and/ or increase (including statutory
increase) of GST, customs duty, or other duties on raw materials and/ or components
used directly in the manufacture of the contracted Goods taking place during the
pendency of the contract unless such liability is expressly agreed to in terms of the
contract.
5. Applicability to Imported Goods/ Services:
Following the implementation of GST, the import of commodities shall not be subject to
erstwhile applicable duties like safeguard duty, education cess, basic customs duty, anti-
dumping duty, etc. All these supplementary customs duties are subsumed under GST. If
imported into India, the supply of commodities, services, or both shall be considered as supply
under inter-state commerce/ trade and shall attract integrated tax (IGST). The IGST rate and
GST cess shall be applicable on the ‘Customs Assessable Value’ plus the ‘Basic Customs
duty applicable thereon.’
6.8.2 Customs Duty on Imported Goods
1. Regarding imported goods, the bidder shall specify the rate and the total amount of
customs duty payable thereon. Bidder shall also indicate the corresponding Indian Tariff
Classification (ITC-HS) applicable for the Goods in question. Any material imported directly
from the supplier or manufacturer should be under the name of the Procuring Entity. In this
regard, all formalities will be completed by the Procuring Entity by engaging a Customs
House Agent (CHA) and bearing the cost thereof.
2. The Government has allowed exemption from payment of customs duty on certain types
of goods for use by the following organisations:
a) Scientific and technical instruments imported by research institutes;
b) Hospital equipment imported by Government hospitals;
c) Consumable goods imported by a public-funded research institution or a university.
152Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
d) If GST, other taxes, or duties are not specified, or the column is left blank in the price 3. However, to avail of such exemptions, the organisations are required to produce a
schedule, it shall be presumed that no such tax/ levy is applicable or payable by the "Customs Duty Exemption" certificate and a "Not Manufactured in India" certificate at the
Procuring Entity. No Statutory Variation in GST shall be paid in such a case. appropriate time.
3. Refund from Supplier: Sometimes, the supplier, after claiming and receiving 4. The Manufacturing and Other Operations in a Warehouse Regulations (MOOWR) Scheme
reimbursements for GST, from the purchaser, applies to the concerned authorities for 2019 was introduced by the Central Board of Indirect Taxes and Customs (CBIC) to
refunds, on genuine grounds, of certain portions of such duties and taxes paid by it and promote India as a global manufacturing hub and bolster the “Make in India” initiative. This
receives the allowable refunds. Such refunds contain the purchaser's share also (out of scheme allows importers to bring raw materials and capital goods into the country without
the payments already made by the purchaser to that supplier). The tender enquiry paying customs duties. Notably, the MOOWR Scheme is unique in that it is delinked from
document and the contract are to contain suitable provisions for obtaining such refunds export obligations, extending benefits even to importers who intend to use goods for sale
from the supplier. within the domestic market. These imported materials can then be utilized for
4. Statutory Duties/ Taxes/ Levies that are to be borne by the bidder: manufacturing and other operations within private bonded warehouses. Under the
MOOWR Scheme:
Following Statutory Duties/ Taxes/ Levies are to be entirely borne by the bidder, including any
statutory variations thereon and the Procuring Entity would not be responsible for these: a) Import duty is deferred when raw materials and capital goods are imported into India.
b) If these materials are used for exports, the deferred duty is exempt.
a) Personal and Corporate Tax: Bidder shall bear all Personal/ Corporate taxes
c) If the inputs are utilized for goods sold in the domestic market (i.e., Domestic Tariff
imposed on owners/ company/ Joint Venture/Subcontractors or their employees.
Area), import duty for such inputs used for domestic clearance must be paid.
b) Taxes on Sub-Contractors, Vendors: Bidder shall bear all taxes, including GST, as
d) Import duty on capital goods is paid if they are cleared for the domestic market.
may be imposed on Contractor or supply-chain (sub-Contractors, Vendors, etc.).
c) Duties/ Taxes on Raw Materials: The Procuring Entity is not liable for any claim from 5. The relevant contemporary instructions covering these aspects should be incorporated in
the contractor on account of fresh imposition and/ or increase (including statutory the tender enquiry document and the resultant contract.
increase) of GST, customs duty, or other duties on raw materials and/ or components
6.8.3 Deduction of Income Tax, Service Tax, etc, from Payments
used directly in the manufacture of the contracted Goods taking place during the
If applicable under relevant tax laws and rules, the Procuring Entity shall deduct from all
pendency of the contract unless such liability is expressly agreed to in terms of the
payments and deposit required taxes to respective authorities as per para 9.5.2-2) below.
contract.
5. Applicability to Imported Goods/ Services: 6.8.4 Statutory Variation Clause:
Following the implementation of GST, the import of commodities shall not be subject to
Please refer to para 9.5.3) below.
erstwhile applicable duties like safeguard duty, education cess, basic customs duty, anti-
dumping duty, etc. All these supplementary customs duties are subsumed under GST. If 6.9. Incoterms, 2020 Terms of Delivery
imported into India, the supply of commodities, services, or both shall be considered as supply
under inter-state commerce/ trade and shall attract integrated tax (IGST). The IGST rate and Table 1: Incoterms and their applications
GST cess shall be applicable on the ‘Customs Assessable Value’ plus the ‘Basic Customs
INCOTERMS Options Applicable to
duty applicable thereon.’
Rules for any mode of transport
6.8.2 Customs Duty on Imported Goods
EXW – Ex-Works (named The seller makes the goods available at their premises or
1. Regarding imported goods, the bidder shall specify the rate and the total amount of
place of delivery) another named place.
customs duty payable thereon. Bidder shall also indicate the corresponding Indian Tariff
Classification (ITC-HS) applicable for the Goods in question. Any material imported directly
FCA – Free Carrier (named The seller delivers the goods, cleared for export, at a named
from the supplier or manufacturer should be under the name of the Procuring Entity. In this
place of delivery) place to a carrier or to another party nominated by the buyer.
regard, all formalities will be completed by the Procuring Entity by engaging a Customs
House Agent (CHA) and bearing the cost thereof. CPT – Carriage Paid To The seller is responsible for export clearance and freight
2. The Government has allowed exemption from payment of customs duty on certain types (named place of delivery) costs for carriage to the named place of destination.
of goods for use by the following organisations: (earlier C&F – cost and
freight)
a) Scientific and technical instruments imported by research institutes;
b) Hospital equipment imported by Government hospitals;
CIP – Carriage and Insurance In addition to CPT responsibilities, the seller is required to
c) Consumable goods imported by a public-funded research institution or a university.
Paid to (named place of obtain insurance for the goods while in transit for 110% of
delivery) the contract value under Institute Cargo Clauses (A) of the
Institute of London Underwriters.
152 153Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations
DAP – Delivered At Place the seller delivers the goods, ready for unloading, at the
(named place of delivery) named place of destination
DPU – Delivered at Place In addition to DAP responsibilities, the seller is required to
Unloaded (named place of unload the goods at the named place of destination. (Earlier
delivery) DAT - Delivered At Terminal)
DDP – Delivered Duty Paid In addition to DAP responsibilities, the seller is required to
(named place of delivery) clear the goods through customs and pay import duties and
taxes.
Rules for sea and inland waterway transport
FAS – Free Alongside Ship alongside the buyer's vessel at the named port of shipment,
the seller is to clear the goods for export. However, if the
parties wish the buyer to clear the goods for export, explicit
wording should be added to the contract.
FOB – Free On-Board seller to arrange for export clearance and deliver goods on
board a vessel that is to be designated by the buyer.
CFR – Cost and Freight In addition to FOB responsibilities, The seller pays for the
carriage of the goods up to the named port of destination.
CIF – Cost, Insurance and In addition to CFR responsibilities, the seller is required to
Freight obtain insurance for the goods while in transit for 110% of
the contract value under Institute Cargo Clauses (A) of the
Institute of London Underwriters.
1. In use since 1936, Incoterms have been last revised in 2020. Out of the 11 Incoterms
options, seven apply to all modes of transportation, whereas four apply only to sea and
inland waterway transportation.
2. Incoterms rules describe the tasks, costs and risks involved in the delivery of goods from
the seller to the buyer. The risk to goods (damage, loss, shortage, and so on) is the
responsibility of the person who holds the ‘title of goods’ at that point in time. This may be
different from the actual physical possession of such goods. Normally, unless otherwise
defined, the title of goods passes from the supplier to the purchaser in accordance with
the terms of delivery (FOR, CFR, among others). The terms of delivery, therefore, specify
when the ownership and title of goods pass from the seller to the buyer, along with the
associated risks. Incoterms, as described by the International Chamber of Commerce, are
an internationally accepted interpretation of the terms of delivery. These terms of delivery
allocate responsibilities to the buyer and seller with respect to the following:
a) Control and care of the goods while in transit;
b) Carrier selection, transfers, and related issues;
c) Costs of freight, insurance, taxes, duties and forwarding fees;
d) Documentation, problem resolution and other related issues.
3. The options range from one extreme – the buyer takes full responsibility from the point of
departure – to the other extreme: the seller is responsible all the way through delivery to
the buyer's location (Annexure 19).
4. Certain terms have special meaning within Incoterms as defined below:
154Chapter 6: Forms of Securities, Prices, Payment Terms and Price Variations Manual for Procurement of Goods, Second Edition, 2024
a) Delivery: The point in the transaction where the risk of loss or damage to the goods is
DAP – Delivered At Place the seller delivers the goods, ready for unloading, at the
transferred from the seller to the buyer
(named place of delivery) named place of destination
b) Free: Seller has an obligation to deliver the goods to a named place for transfer to a
DPU – Delivered at Place In addition to DAP responsibilities, the seller is required to carrier
Unloaded (named place of unload the goods at the named place of destination. (Earlier c) Carrier: Any person who, in a contract of carriage, is nominated by seller/ buyer for
delivery) DAT - Delivered At Terminal) transport by any mode.
d) To clear for export: To file the Shipper’s Export Declaration and get an export permit.
DDP – Delivered Duty Paid In addition to DAP responsibilities, the seller is required to
5. Within national transportation, certain terms have assumed acceptance due to usage. Free
(named place of delivery) clear the goods through customs and pay import duties and
on Rail (FOR) has two versions: FOR/dispatching and FOR/destination (the buyer is
taxes.
responsible from the nominated point mentioned till arrival point, as in DAP above). On
Rules for sea and inland waterway transport similar lines, infrequently, Free on Truck (FOT) is also used in road transport.
FAS – Free Alongside Ship alongside the buyer's vessel at the named port of shipment, 6.10. Recovery of Public Money from Suppliers' Bill
the seller is to clear the goods for export. However, if the
Sometimes, requests are received from a different ministry/department for withholding some
parties wish the buyer to clear the goods for export, explicit
payment from a supplier out of the payment or securities due to it against a contract. Such
wording should be added to the contract.
requests are to be examined by the Procuring Entity (which has received the request) on the
FOB – Free On-Board seller to arrange for export clearance and deliver goods on merits of the case for further action. It will, however, be the responsibility of the
board a vessel that is to be designated by the buyer. ministry/department asking for withholding of payment to defend the government against any
legal procedure arising out of such withholding and payment of any interest thereof.
CFR – Cost and Freight In addition to FOB responsibilities, The seller pays for the
6.11. Payment against Time-Barred Claims
carriage of the goods up to the named port of destination.
Ordinarily, all claims against the Government are time-barred after a period of three years
CIF – Cost, Insurance and In addition to CFR responsibilities, the seller is required to
calculated from the date when the payment falls due unless the payment claim has been under
Freight obtain insurance for the goods while in transit for 110% of
correspondence. However, the limitation is saved if there is an admission of liability to pay,
the contract value under Institute Cargo Clauses (A) of the
and a fresh period of limitation starts from the time such admission is made. The drill to be
Institute of London Underwriters.
followed while dealing with time-barred claims will be decided by the Procuring Entity
1. In use since 1936, Incoterms have been last revised in 2020. Out of the 11 Incoterms
concerned in consultation with the paying authority. The paying authority is to ensure that no
options, seven apply to all modes of transportation, whereas four apply only to sea and
payment against such a time-barred claim is made till a decision has been taken in this regard
inland waterway transportation.
by the CA.
2. Incoterms rules describe the tasks, costs and risks involved in the delivery of goods from
the seller to the buyer. The risk to goods (damage, loss, shortage, and so on) is the
responsibility of the person who holds the ‘title of goods’ at that point in time. This may be
different from the actual physical possession of such goods. Normally, unless otherwise
defined, the title of goods passes from the supplier to the purchaser in accordance with
the terms of delivery (FOR, CFR, among others). The terms of delivery, therefore, specify
when the ownership and title of goods pass from the seller to the buyer, along with the
associated risks. Incoterms, as described by the International Chamber of Commerce, are
an internationally accepted interpretation of the terms of delivery. These terms of delivery
allocate responsibilities to the buyer and seller with respect to the following:
a) Control and care of the goods while in transit;
b) Carrier selection, transfers, and related issues;
c) Costs of freight, insurance, taxes, duties and forwarding fees;
d) Documentation, problem resolution and other related issues.
3. The options range from one extreme – the buyer takes full responsibility from the point of
departure – to the other extreme: the seller is responsible all the way through delivery to
the buyer's location (Annexure 19).
4. Certain terms have special meaning within Incoterms as defined below:
154 155Manual for Procurement of Goods, Second Edition, 2024
Chapter 7: Bid Evaluation and Award of Contract
7.1. Bid Evaluation Process
1. The evaluation of bids is one of the most significant processes of procurement and must
be transparent. All bids are to be evaluated strictly based on the terms and conditions
incorporated in the tender document and those stipulated by the bidders in their bids. No
hearsay information or hitherto undeclared condition should be brought in while evaluating
the bids. Care should be taken to ensure that preferences provided to any category of
bidders on certain specified grounds do not result in a single vendor selection. Similarly,
no tender enquiry condition (especially the significant/essential ones) should be
overlooked/ relaxed while evaluating the bids. The aim should be to ensure that no bidder
gets undue advantage at the cost of other bidders and/or at the cost of Procuring Entity.
2. Tender Committee:
a) For all cases having financial implications of more than Rs. 50 (Rupees Fifty) lakhs, a
Tender Committee (TC or called Tender Evaluation Committee TEC in some
organisations) to evaluate the bids should normally comprise three members, including
a finance member (nominated by the Financial Advisor) and a representative of the
user, as per SoPP. TC should not be large as it may slow down the evaluation process.
However, suitable domain/ technical experts may be included in the committee to
render assistance in the evaluation of the bids. There is no need to constitute any other
committee for technical evaluation, preliminary evaluation, etc. The representative of
the Procuring Entity will work as a convenor (Member Secretary) of the TC. The TC
shall be responsible for all aspects and stages of the tender evaluation. Tender
committees may be constituted with the approval of one level higher than the
competent authority. It is advantageous for organisations doing procurements regularly
to have pre-nominated (by designation) Tender committees for various categories and
value-slabs of procurements included in the SoPP.
b) As per Rule 173 (xxii) of GFR 2017, no member of the tender committee should be
reporting directly to any other member of such committee in case the estimated value
of the procurement exceeds Rs. 50 lakhs. This provision should be ensured in the
constitution of all purchase committees, irrespective of the value of procurement. The
Tender Committee to consider bids may be so constituted that an authority holding
powers for recommending the bids by virtue of his position as a member of the Tender
Committee shall not also be the accepting authority for such tenders.
c) The member secretary of the Tender Committee (or competent authority, in direct
acceptance cases) shall receive the bids opened along with other documents from the
Bid Opening Committee and be responsible for the safe custody of the documents and
for finalising the Procurement. The bid evaluation process is described in the
subsequent paragraphs of this chapter.
3. Schedule of Procurement Powers (SoPP):
a) There are delegations upto a threshold value (called direct acceptance threshold)
below which the evaluation of the Bids may be entrusted solely and directly to the
individual competent authority, without the involvement of a Tender committee or any
evaluation report. He would carry out all the steps in the evaluation described below
instead of the TC and directly record reasons and decisions in the file itself (or online,
157Chapter 7: Bid Evaluation and Award of Contract
where such systems exist). He may ask for a Technical Suitability report from user
departments if needed.
b) In procurements (including nomination and SLTE modes) above such a threshold,
evaluation is to be done by a Tender Committee as mentioned in sub-para 2) above.
c) Competent Authority (authority competent to approve the procurement of that value as
per the SoPP)’s written approval must be taken at various stages of procurement
before proceeding ahead, e.g.:
i) Administrative/ financial sanctions/ Issue of tender including Tender Documents
ii) Approval of Techno commercial evaluation and Opening of price bids in case of a
packet system and similar approvals in case of PQB modes and Two Stage
Tendering.
iii) Price Negotiations if permitted under specified circumstances.
iv) Approval of Financial Evaluation and Award of contract to the selected bidder(s)
v) Cancellation of Procurement and Re-tendering
vi) In some particular decisions during Contract execution, e.g., the exercise of the
option clause or any variation beyond the laid down %age, forfeiture/ release of
performance securities, premature termination/ foreclosure of Contract, etc.
d) Wherever such competent authority is a Minister of the Central Government (or Board
of Directors in a CPSE), obtaining approvals at so many stages from them may delay
the process and unnecessarily overburden them. Therefore, in such cases, their
approval may only be obtained at the “Approval of Financial Evaluation and Award of
contract.” Powers for approvals at intermediate stages may be delegated to
appropriate levels in such cases.
e) The procuring Entity should lay down a Schedule of Procurement Powers (SoPP)
detailing such thresholds. It can also lay down the powers, jurisdiction, and
composition of various levels of the Tender Committee and corresponding Competent
Authority for various categories of procurement and different threshold values of
procurements. A suggested format for SoPP is in Annexure 4; however, the exact
values of thresholds may have to be decided by the Procuring Entity in conformity with
DFPR.
7.2. Preparation and Vetting of Comparative Statement
Except in cases upto Rs 50 Lakh (Rupees Fifty Lakh), the Procuring Entity should prepare a
comparative statement of quotations (Technical and Financial) received in the order in which
bids were opened. In the case of a Techno-commercial bid, the comparative statement will
have information about deciding the responsiveness and eligibility of bids and evaluating the
technical suitability of offers. In the case of a financial bid, it would have information about
rates quoted (including taxes), discounts, if any, and any other information that has
implications on the ranking of bids, etc. The concerned officers should sign the comparative
statement so prepared. It may also be vetted by the associated/ integrated Finance for veracity
of information.
7.3. Preliminary Examination
7.3.1 Unresponsive Bids
A substantively responsive bid is complete and conforms to the Tender Document's essential
terms, conditions, and requirements without substantive deviation, reservation, or omission.
Only substantively responsive bids shall be considered for further evaluation. Other bids shall
158Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
where such systems exist). He may ask for a Technical Suitability report from user be treated as unresponsive and ignored. All bids received shall first be scrutinised to identify
departments if needed. unresponsive bids, if any. Some important points based on which a bid may be declared as
b) In procurements (including nomination and SLTE modes) above such a threshold, unresponsive and be ignored during the evaluation are:
evaluation is to be done by a Tender Committee as mentioned in sub-para 2) above. 1. The bid is not in the prescribed format or is unsigned or not signed as per the stipulations
c) Competent Authority (authority competent to approve the procurement of that value as in the tender document;
per the SoPP)’s written approval must be taken at various stages of procurement
2. The required EMD has not been provided, or exemption from EMD is claimed without
before proceeding ahead, e.g.:
acceptable proof of exemption;
i) Administrative/ financial sanctions/ Issue of tender including Tender Documents
3. The bidder is not eligible to participate in the bid as per the eligibility criteria that have been
ii) Approval of Techno commercial evaluation and Opening of price bids in case of a
laid down (including conflict of interest and other provisions of CIPP). In case procurement
packet system and similar approvals in case of PQB modes and Two Stage
is on a limited tender basis or where procurement is restricted to pre-approved vendors, it
Tendering.
should be especially ensured that there is no conflict of interest;
iii) Price Negotiations if permitted under specified circumstances.
4. The bidder has quoted for goods manufactured by a different firm without the required
iv) Approval of Financial Evaluation and Award of contract to the selected bidder(s)
authority letter from the proposed manufacturer;
v) Cancellation of Procurement and Re-tendering
5. The bid departs from the essential requirements specified in the tender document (for
vi) In some particular decisions during Contract execution, e.g., the exercise of the
example, the bidder has not agreed to give the required performance security) or
option clause or any variation beyond the laid down %age, forfeiture/ release of
6. Against a schedule in the list of requirements in the tender enquiry, the bidder has not
performance securities, premature termination/ foreclosure of Contract, etc.
quoted for the entire requirement as specified in that schedule (for example, in a schedule,
d) Wherever such competent authority is a Minister of the Central Government (or Board
it has been stipulated that the bidder will supply the equipment, install, and commission it
of Directors in a CPSE), obtaining approvals at so many stages from them may delay
and also train the purchaser's operators for operating the equipment. The bidder has,
the process and unnecessarily overburden them. Therefore, in such cases, their
however, quoted only for the supply of the equipment).
approval may only be obtained at the “Approval of Financial Evaluation and Award of
7. Bidder has quoted conditional bids or more than one bid or alternative bids unless
contract.” Powers for approvals at intermediate stages may be delegated to
permitted explicitly in the Tender Document.
appropriate levels in such cases.
e) The procuring Entity should lay down a Schedule of Procurement Powers (SoPP) 8. The bid validity is shorter than the required period. However, in case of STE/ PAC
detailing such thresholds. It can also lay down the powers, jurisdiction, and procurement, shorter bid validity may be accepted.
composition of various levels of the Tender Committee and corresponding Competent 9. Non-submission or submission of illegible scanned copies of stipulated documents/
Authority for various categories of procurement and different threshold values of declarations, if so stipulated in the Tender Document.
procurements. A suggested format for SoPP is in Annexure 4; however, the exact
7.3.2 Non-conformities between Figures and Words
values of thresholds may have to be decided by the Procuring Entity in conformity with
DFPR. Sometimes, non-conformities/errors are also observed in responsive tenders between the
quoted prices in figures and words. This situation normally does not arise in the case of e-
7.2. Preparation and Vetting of Comparative Statement
procurement. This should be taken care of in the manner indicated below:
Except in cases upto Rs 50 Lakh (Rupees Fifty Lakh), the Procuring Entity should prepare a 1. If, in the price structure quoted for the required goods, there is a discrepancy between the
comparative statement of quotations (Technical and Financial) received in the order in which unit price and total price (which is obtained by multiplying the unit price by the quantity),
bids were opened. In the case of a Techno-commercial bid, the comparative statement will the unit price shall prevail, and the total price corrected accordingly;
have information about deciding the responsiveness and eligibility of bids and evaluating the 2. If there is an error in a total corresponding to the addition or subtraction of sub-totals, the
technical suitability of offers. In the case of a financial bid, it would have information about sub-totals shall prevail, and the total shall be corrected.
rates quoted (including taxes), discounts, if any, and any other information that has
3. If there is a discrepancy between words and figures, the amount in words shall prevail.
implications on the ranking of bids, etc. The concerned officers should sign the comparative
4. Such a discrepancy in an offer should be conveyed to the bidder, asking him to respond
statement so prepared. It may also be vetted by the associated/ integrated Finance for veracity
by a target date, as per para 7.3.5 below. If the bidder does not agree to the Procuring
of information.
Entity’s observation, the bid is liable to be rejected.
7.3. Preliminary Examination
7.3.3 Discrepancies between Original and Additional/ Scanned Copies of a Bid
7.3.1 Unresponsive Bids Normally, as far as feasible, no submission of original documents in physical format (other
than Cost of Tender Documents, if any, (refer to para 5.2.1 - Availability and Cost of Tender
A substantively responsive bid is complete and conforms to the Tender Document's essential
Documents), Bid Security and statutory certificates if any) should be asked for in e-
terms, conditions, and requirements without substantive deviation, reservation, or omission.
Procurement. In e-procurement, there could be discrepancies between the uploaded scanned
Only substantively responsive bids shall be considered for further evaluation. Other bids shall
158 159Chapter 7: Bid Evaluation and Award of Contract
copies and the Originals submitted by the bidder. In offline tenders, discrepancies may be
observed between the original copy and other copies of the responsive bids. If discrepancies
exist between the uploaded scanned or other copies and the originals submitted by the bidder,
the original copy's text, etc., shall prevail. Here, this issue is also to be addressed with the
bidder in the same manner as above (refer to para 7.3.5 below), and subsequent actions shall
be taken accordingly. Any substantive discrepancy shall be construed as a violation of the
Code of Integrity, and the bid shall be liable to be rejected as nonresponsive in addition to
other punitive actions under the Tender Document for violation of the Code of Conduct.
7.3.4 Deviations/ Reservations / Omissions - Substantive or Minor
1. During the evaluation of Bids, the following definitions apply:
a) “Deviation” is a departure from the requirements specified in the Tender Document;
b) “Reservation” is the setting of limiting conditions or withholding from complete
acceptance of the requirements specified in the Tender Document.
c) “Omission” is the failure to submit part, or all of the information or documentation
required in the Tender Document.
2. Substantive Deviations: A deviation/ reservation/ omission from the requirements of the
Tender Document shall be considered a substantive deviation as per the following norm,
and the rest shall be considered a Minor deviation:
a) Which affects in any substantive way the scope, quality, or performance of the product;
b) Which limits in any substantive way, inconsistent with the Tender Document, the
Procuring Entity's rights, or the Bidder's obligations under the contract; or
c) Whose rectification would unfairly affect the competitive position of other Bidders
presenting substantively responsive Bids.
3. The decision of the Procuring Entity shall be final in this regard. Bids with substantive
deviations shall be rejected as nonresponsive. However, bids with deviations may
accepted in case of STE/ PAC procurement with approval of Competent Financial
Authority, with reasons recorded for accepting such deviations.
4. Variations and deviations and other offered benefits (techno-commercial or financial)
above the scope/ quantum of the Goods specified in the Tender Document shall not
influence evaluation Bids. If the bid is otherwise successful, the Procuring Entity shall avail
of such benefits, and these will become part of the contract.
5. During the preliminary examination, some minor infirmity and/or irregularity and/or non-
conformity may also be found in some bids. Such minor issues could be missing
pages/attachments, illegibility in a submitted document, or non-submission of the requisite
number of copies of a document.
6. Considering Minor Deviations: There have also been cases where the bidder submitted
the amendment Bank Guarantee but omitted to submit the main portion of the document.
The court ruled that this was a minor irregularity. The court has consistently taken the view
that the procuring entity is entitled to consider and allow minor deviations that do not
amount to substantive deviations. The Procuring Entity reserves the right to accept bids
with such minor issues provided they do not constitute any substantive deviation, do not
have a fiscal impact, do not prejudice, or affect the ranking order of the bidders and do not
grant the bidder any undue advantage vis-à-vis other bidders and the Procuring Entity.
Wherever necessary, the Procuring Entity shall convey its observation on such ‘minor’
issues to Bidder as per para 7.3.5 below. If the Bidder does not reply by the specified date
160Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
copies and the Originals submitted by the bidder. In offline tenders, discrepancies may be or gives an evasive reply without clarifying the point at issue in clear terms, that bid shall
observed between the original copy and other copies of the responsive bids. If discrepancies be liable to be rejected as nonresponsive.
exist between the uploaded scanned or other copies and the originals submitted by the bidder,
7.3.5 Clarification of Bids/Shortfall Documents
the original copy's text, etc., shall prevail. Here, this issue is also to be addressed with the
bidder in the same manner as above (refer to para 7.3.5 below), and subsequent actions shall 1. During the evaluation and comparison of bids, the purchaser may, at his discretion, ask
be taken accordingly. Any substantive discrepancy shall be construed as a violation of the the bidder for clarifications on the bid. The request for clarification shall be given in writing
Code of Integrity, and the bid shall be liable to be rejected as nonresponsive in addition to by registered/ speed post/ courier/ email, asking the bidder to respond by a specified date,
other punitive actions under the Tender Document for violation of the Code of Conduct. mentioning therein that if the bidder does not comply or respond by the date, his tender
will be liable to be rejected. Depending on the outcome, such bids are to be ignored or
7.3.4 Deviations/ Reservations / Omissions - Substantive or Minor
considered further. No change in prices or substance of the bid, which may grant any
1. During the evaluation of Bids, the following definitions apply: undue advantage to such bidder, shall be sought, offered, or permitted. No post-bid
a) “Deviation” is a departure from the requirements specified in the Tender Document; clarification at the initiative of the bidder shall be entertained.
b) “Reservation” is the setting of limiting conditions or withholding from complete 2. The Procuring Entity reserves its right to, but without any obligation to do so, seek any
acceptance of the requirements specified in the Tender Document. shortfall information/ documents only in case of historical documents that pre-existed at
c) “Omission” is the failure to submit part, or all of the information or documentation the time of the Bid Opening, and which have not undergone change since then and does
required in the Tender Document. not grant any undue advantage to any bidder. Provision may be made by e-Procurement
2. Substantive Deviations: A deviation/ reservation/ omission from the requirements of the portals for requesting Short-fall documents from the bidders. The system may further allow
Tender Document shall be considered a substantive deviation as per the following norm, shortfall documents to be taken from any bidders only once after the technical bid opening.
and the rest shall be considered a Minor deviation: (Example: if the Permanent Account Number, registration with GST has been asked to be
submitted and the bidder has not provided them, these documents may be asked for with
a) Which affects in any substantive way the scope, quality, or performance of the product;
a target date as above). As far as the submission of documents is concerned regarding
b) Which limits in any substantive way, inconsistent with the Tender Document, the
qualification criteria, after submission of the bid, only related shortfall documents should
Procuring Entity's rights, or the Bidder's obligations under the contract; or
be asked for and considered. For example, if the bidder has submitted a supply order
c) Whose rectification would unfairly affect the competitive position of other Bidders
without its completion/performance certificate, the certificate can be asked for and
presenting substantively responsive Bids.
considered. However, no new supply order should be asked for to qualify the bidder.
3. The decision of the Procuring Entity shall be final in this regard. Bids with substantive
deviations shall be rejected as nonresponsive. However, bids with deviations may 7.3.6 Contacting Procuring Entity during the evaluation
accepted in case of STE/ PAC procurement with approval of Competent Financial
From the time of bid submission to awarding the contract, no Bidder shall contact the Procuring
Authority, with reasons recorded for accepting such deviations.
Entity on any matter relating to the submitted bid. If a Bidder needs to contact the Procuring
4. Variations and deviations and other offered benefits (techno-commercial or financial)
Entity for any reason relating to this tender and/ or its bid, it should do so only in writing or
above the scope/ quantum of the Goods specified in the Tender Document shall not
electronically. The procuring Entity shall keep these communications in view during the
influence evaluation Bids. If the bid is otherwise successful, the Procuring Entity shall avail
evaluation of bids but is not expected to respond until the evaluation is complete. Any effort
of such benefits, and these will become part of the contract.
by a Bidder to influence the Procuring Entity during the processing of bids, evaluation, bid
5. During the preliminary examination, some minor infirmity and/or irregularity and/or non-
comparison or award decisions shall be construed as a violation of the Code of Integrity, and
conformity may also be found in some bids. Such minor issues could be missing
the bid shall be liable to be rejected as nonresponsive in addition to other punitive actions for
pages/attachments, illegibility in a submitted document, or non-submission of the requisite
violation of Code of Integrity as per the Tender Document.
number of copies of a document.
7.3.7 Evaluation of eligibility:
6. Considering Minor Deviations: There have also been cases where the bidder submitted
the amendment Bank Guarantee but omitted to submit the main portion of the document. Procuring Entity shall determine, to its satisfaction, whether the Bidders are eligible as per the
The court ruled that this was a minor irregularity. The court has consistently taken the view eligibility criteria in the Tender Document to participate in the Tender Process. Tenders that
that the procuring entity is entitled to consider and allow minor deviations that do not do not meet the required eligibility criteria prescribed shall be rejected as unresponsive.
amount to substantive deviations. The Procuring Entity reserves the right to accept bids
7.4. Evaluation of Responsive Bids and Decision on Award of
with such minor issues provided they do not constitute any substantive deviation, do not
Contract
have a fiscal impact, do not prejudice, or affect the ranking order of the bidders and do not
grant the bidder any undue advantage vis-à-vis other bidders and the Procuring Entity.
7.4.1 Introduction
Wherever necessary, the Procuring Entity shall convey its observation on such ‘minor’
issues to Bidder as per para 7.3.5 below. If the Bidder does not reply by the specified date 1. Only substantively responsive bids shall be evaluated further.
160 161Chapter 7: Bid Evaluation and Award of Contract
2. The TC evaluates all responsive bids with a view to selecting the lowest (L1) bidder who
meets the eligibility/ qualification criteria and techno-commercial aspects.
3. In the case of single-stage, single-envelope tendering, the evaluation of the qualification
of bidders, as well as technical, commercial, and financial aspects, is done simultaneously.
4. In single-stage multiple envelopes, initially, only the techno-commercial bids would be
opened and evaluated for bids that successfully meet the qualification criteria and techno-
commercial aspects. Financial bids of such successful bidders would only be opened for
selecting the L1 bidder among these, and in the case of off-line tenders, financial bids of
unsuccessful bidders would be returned unopened to them. It is of utmost importance that
the authenticity, integrity, and sanctity of unopened Financial Bids must be ensured before
their opening. In off-line tenders, all the financial bids may preferably be put in a large
envelope, which may be dated, sealed, and signed (including by some of the bidders
present) to show that none of the bids were accessed during the custody.
5. In two-stage bids, the PQB/ EoI stage would have already been evaluated as detailed in
Chapter 4, and this second stage is for evaluation of responses from the shortlisted
qualified bidders. Evaluation of techno-commercial and financial aspects are, however,
discussed separately below.
7.4.2 Evaluation of Eligible Techno-commercial Bids
1. Evaluation of Qualification Criteria:
a) In evaluating the techno-commercial bid, conformity to the eligibility/ qualification
criteria, technical specifications, and Quality Assurance; and commercial conditions of
the offered Goods to those in the Tender Document is ascertained. Additional factors
incorporated in the Tender Document shall also be considered in the manner indicated
therein. This determination will, inter-alia, consider the bidder’s financial, technical, and
production capabilities to satisfy all Procuring Entity’s requirements as incorporated in
the tender document. Such determination of qualification criteria shall be based upon
scrutiny and examination of all relevant data and details submitted by the bidder in its
bid, as well as such other allied information as deemed appropriate by the Procuring
Entity. The determination shall not consider the qualifications of other firms such as
the Bidder’s subsidiaries, parent entities, allied firms, subcontractors (other than
specialized subcontractors if permitted in the bidding document), or any other firm(s)
different from the Bidder.
b) As per paras 1.11.5-2-b) and 5.1.3-7-c), the condition of prior turnover and prior
experience may be relaxed107 for Startups (only to startups recognized by the
Department of Industry & Internal Trade (DPIIT)) subject to meeting quality & technical
specifications and making suitable provisions in the tender document (Rule 173 (i) of
GFR 2017). Startups may be MSMEs or otherwise. Such relaxation can be provided
in the case of procurement of works as well. It is further clarified that such relaxation
is not optional but has to be ensured, except in case of procurement of items related
to public safety, health, critical security operations and equipment, etc) where
adequate justification exists for the Procuring Entity not to relax such criteria.
2. Evaluation of Technical Suitability: The description, specifications, drawings, and other
technical terms and conditions are examined by TC in general and by a technical member
of the TC in particular. Nobody outside the TC should be allowed to determine this
107 Notified vide OM No.F.20/2/2014-PPD (Pt.) issued by Department of Expenditure dated 20.09.2016.
162Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
2. The TC evaluates all responsive bids with a view to selecting the lowest (L1) bidder who evaluation. The tender document should clearly state whether alternative
meets the eligibility/ qualification criteria and techno-commercial aspects. offers/makes/models would be considered or not, and, in the absence of an express
3. In the case of single-stage, single-envelope tendering, the evaluation of the qualification statement to the effect, these should not be allowed. An important document is the
of bidders, as well as technical, commercial, and financial aspects, is done simultaneously. exceptions/deviation form submitted by the bidder. It is important to judge whether an
exception/deviation is minor or major. Minor exceptions/deviations may be waived
4. In single-stage multiple envelopes, initially, only the techno-commercial bids would be
following the criteria laid down in para 7.3.4-6 above.
opened and evaluated for bids that successfully meet the qualification criteria and techno-
commercial aspects. Financial bids of such successful bidders would only be opened for 3. Evaluation of Bid involving Sample/ Demos: (Please refer to para 2.2.1-9, discouraging
selecting the L1 bidder among these, and in the case of off-line tenders, financial bids of evaluation of samples/ demos after bid opening). Evaluation of Techno-commercial bids
unsuccessful bidders would be returned unopened to them. It is of utmost importance that should not be done based on the evaluation of samples or demos, in view of the
the authenticity, integrity, and sanctity of unopened Financial Bids must be ensured before subjectivity involved. If a purchaser’s reference sample has been displayed for prospective
their opening. In off-line tenders, all the financial bids may preferably be put in a large bidders to illustrate the desired indeterminable characteristics, the contract should mention
envelope, which may be dated, sealed, and signed (including by some of the bidders that final supplies must meet such characteristics of the reference sample in addition to
present) to show that none of the bids were accessed during the custody. the specifications/drawings. If required, a provision for the submission of a pre-production
sample matching the purchaser’s reference sample by the successful bidder(s) may be
5. In two-stage bids, the PQB/ EoI stage would have already been evaluated as detailed in
stipulated before giving clearance for bulk production of the supply. Para 5.3-3-g) should
Chapter 4, and this second stage is for evaluation of responses from the shortlisted
be followed during the bid-opening process. There should be a time limit for submission
qualified bidders. Evaluation of techno-commercial and financial aspects are, however,
and approval of pre-production sample. In case the contractor is not able to come up with
discussed separately below.
a satisfactory pre-production sample matching the purchaser’s reference sample within
7.4.2 Evaluation of Eligible Techno-commercial Bids
the stipulated time-limit or a reasonable extension thereof, a provision should be provided
1. Evaluation of Qualification Criteria: for cancellation of the contract without repercussion on either side.
a) In evaluating the techno-commercial bid, conformity to the eligibility/ qualification 4. Evaluation of Commercial Conditions: Bidder must comply with all the Commercial and
criteria, technical specifications, and Quality Assurance; and commercial conditions of other clauses of the Tender Document. The Procuring Entity shall also evaluate the
the offered Goods to those in the Tender Document is ascertained. Additional factors commercial conditions quoted by Bidder to confirm that all terms and conditions stipulated
incorporated in the Tender Document shall also be considered in the manner indicated in the Tender Document have been accepted without substantive omissions/ reservations/
therein. This determination will, inter-alia, consider the bidder’s financial, technical, and exception/ deviation by the Bidder. Deviations from or objections or reservations to critical
production capabilities to satisfy all Procuring Entity’s requirements as incorporated in provisions identified in the Tender Documents will be deemed to be a material deviation.
the tender document. Such determination of qualification criteria shall be based upon If critical provisions are not explicitly stated in the Tender document then these shall be
scrutiny and examination of all relevant data and details submitted by the bidder in its taken to be Governing laws and Jurisdiction, Contractor’s Obligations and Restrictions of
bid, as well as such other allied information as deemed appropriate by the Procuring its Rights, Performance Bond/ Security, Force Majeure, Taxes & Duties, and Code of
Entity. The determination shall not consider the qualifications of other firms such as Integrity). Only minor deviations may be accepted/allowed, provided these do not
the Bidder’s subsidiaries, parent entities, allied firms, subcontractors (other than constitute substantive deviations as per para 7.3.4-2 above.
specialized subcontractors if permitted in the bidding document), or any other firm(s) 5. Declaration of Successful Bidders: In a single envelope/cover tender, TC proceeds to
different from the Bidder. evaluate the price aspects without a reference to CA at this stage. However, in case of a
b) As per paras 1.11.5-2-b) and 5.1.3-7-c), the condition of prior turnover and prior multiple envelop tender, the TC prepares a recommendation for a techno-commercial bid
experience may be relaxed107 for Startups (only to startups recognized by the (Annexure 14) to declare successful bidders. For each proposal, the report also should
Department of Industry & Internal Trade (DPIIT)) subject to meeting quality & technical substantiate the results of the evaluation and indicate technical weaknesses or deviations
specifications and making suitable provisions in the tender document (Rule 173 (i) of from the terms set out in the Tender Documents and comment on their acceptability. The
GFR 2017). Startups may be MSMEs or otherwise. Such relaxation can be provided CA may ask the TC to explain the report but should not request that evaluation be
in the case of procurement of works as well. It is further clarified that such relaxation changed. It should review the TC’s evaluation of each proposal (on technical, contractual,
is not optional but has to be ensured, except in case of procurement of items related and other aspects). The CA should decide how any acceptable deviation in each proposal
to public safety, health, critical security operations and equipment, etc) where should be handled during contract formulation, in case that proposal is ranked first. The
adequate justification exists for the Procuring Entity not to relax such criteria. technical evaluation report is a confidential document, and its contents shall not be
2. Evaluation of Technical Suitability: The description, specifications, drawings, and other disclosed. All records relating to the evaluation shall be retained until completion of the
technical terms and conditions are examined by TC in general and by a technical member project and its audit. In such cases, after the approval of CA, the results of the Techno-
of the TC in particular. Nobody outside the TC should be allowed to determine this commercial bid evaluation are to be announced (including informing the failed Bidders). In
the case of two-packet or two-stage tendering, Bid securities of unsuccessful bidders
during the first stage, i.e., technical evaluation, etc., should be returned within 30 days of
107 Notified vide OM No.F.20/2/2014-PPD (Pt.) issued by Department of Expenditure dated 20.09.2016.
162 163Chapter 7: Bid Evaluation and Award of Contract
declaration of result of the first stage, i.e., technical evaluation etc, in terms of Para 6.1.1.
The date/ time and place (or on the portal in case of e-procurement) are announced for
the opening of Financial Bids in the presence of technically suitable bidders who are willing
to attend the bid opening. Such a date should be two to five (5) days after the
announcement.
7.5. Evaluation of Financial Bids and Ranking of Bids In general:
1. Unless otherwise stipulated, evaluation of the financial bids shall be on the price criteria
only. Financial Bids of all Techno-commercially suitable bids are evaluated and ranked to
determine the lowest priced bidder, based on the total outgo from the buyer’s pocket
(please refer to para 6.6-3 – including GST, transportation, insurance, price of incidental
Works/ Services, customs duty, marine insurance, and freight, agency commission, as
applicable). For CPSE availing Input Tax Credit, the price shall be “Net of GST”,
considering the Input Tax Credit on the GST portion to be availed by the CPSE.
2. Evaluation of Multiple Schedules/ Requirements: Whether evaluation shall be done
destination-wise/ item-wise/ Schedule-wise or on the total of all destinations/ items/
schedules would depend on evaluation criteria in the Tender Document.
a) In case the list of requirements contains more than one schedule/ package, the
responsive, technically suitable bids shall be evaluated and compared separately for
each schedule. The bid for a schedule will not be considered if the complete list of
goods in that schedule is not included in the bid. However, bidders have the option to
quote for any one or more schedules and offer unconditional discounts for individual
schedules.
b) If there is only a list of items without grouping into schedules, evaluation of the financial
ranking of bids shall be done for each item separately, and Bidder has the option to
submit its quotation for any one or more items and also to offer unconditional discounts
for individual items. However, Bidder shall quote for all the destinations included in an
item quoted,
c) if there is only one item in the schedule of requirements with several destinations,
evaluation of the financial ranking of bids shall be done separately for each destination
included in that item, and the Bidder has the option to submit its quotation for any one
or more destinations and, also, to offer unconditional discounts for individual
destinations.
d) Discounts mentioned in a) to c) above, wherever applicable, shall be considered for
deciding the lowest evaluated bid for schedules/ items/ destinations, respectively.
However, any conditional discounts are not considered for the ranking, as detailed in
sub-para 9) below.
3. Unless explicitly announced beforehand in the tender documents, the quoted price should
not be loaded based on deviations in commercial conditions. If it is decided to incorporate
such clauses, these should be unambiguous and clear – and thereafter, there should be
no relaxation during evaluation. Moreover, sometimes, while purchasing sophisticated and
costly equipment, machinery, and so on, the procuring entity also gives special importance
to factors such as high-quality performance, environmental-friendly features, low running
cost, low maintenance cost, and so on. To take care of this, relevant details are to be
incorporated in the tender document, and the criteria adopted to assess the benefit of such
features while evaluating the offers are also to be clearly stipulated in the tender document
so that the bidders are aware of it and quote accordingly. While evaluating such offers,
164Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
declaration of result of the first stage, i.e., technical evaluation etc, in terms of Para 6.1.1. these aspects must also be considered. Such details, whenever considered necessary,
The date/ time and place (or on the portal in case of e-procurement) are announced for should be evolved by the competent technical authority for incorporation in the tender
the opening of Financial Bids in the presence of technically suitable bidders who are willing document so that there is no ambiguity and/or vagueness in them;
to attend the bid opening. Such a date should be two to five (5) days after the 4. Unless otherwise stipulated, the comparison of the responsive bids shall be on total outgo
announcement. from the Procuring Entity’s pocket for the procurement to be paid to the supplier or any
third party, including all elements of costs (please refer to para 6.6-3)) as per the terms of
7.5. Evaluation of Financial Bids and Ranking of Bids In general:
the proposed contract, including any taxes, duties, levies etc, freight insurance etc.
1. Unless otherwise stipulated, evaluation of the financial bids shall be on the price criteria Therefore, it should normally be on a CIF/ FOR destination basis, duly delivered,
only. Financial Bids of all Techno-commercially suitable bids are evaluated and ranked to commissioned, as the case may be:
determine the lowest priced bidder, based on the total outgo from the buyer’s pocket a) In the case of goods manufactured in India or goods of foreign origin already located
(please refer to para 6.6-3 – including GST, transportation, insurance, price of incidental in India, GST, and any other duties/levies, etc., which will be contractually payable (to
Works/ Services, customs duty, marine insurance, and freight, agency commission, as the bidder) on the goods are to be added;
applicable). For CPSE availing Input Tax Credit, the price shall be “Net of GST”, b) In the case of goods of foreign origin offered from abroad, customs duty and other
considering the Input Tax Credit on the GST portion to be availed by the CPSE. similar import duties/taxes, which will be contractually payable (to the bidder) on the
2. Evaluation of Multiple Schedules/ Requirements: Whether evaluation shall be done goods, are to be added (please refer to para 7.5.2 below);
destination-wise/ item-wise/ Schedule-wise or on the total of all destinations/ items/ 5. As per policies of the Government from time to time, the purchaser reserves his option to
schedules would depend on evaluation criteria in the Tender Document. give price/ purchase preferences as indicated in the tender document;
a) In case the list of requirements contains more than one schedule/ package, the 6. If the bids have been invited on a variable price basis, they will be evaluated, compared,
responsive, technically suitable bids shall be evaluated and compared separately for and ranked based on the position prevailing on the deadline of bid submission and not
each schedule. The bid for a schedule will not be considered if the complete list of based on any future date. If a Bidder submits a firm price quotation against the requirement
goods in that schedule is not included in the bid. However, bidders have the option to of a variable price quotation, that bid shall be prima facie acceptable and considered
quote for any one or more schedules and offer unconditional discounts for individual further, taking the price variation asked for by the Bidder as nil.
schedules.
7. Rarely, there may be a tie at the lowest bid (L-l) position between two or more start-up/
b) If there is only a list of items without grouping into schedules, evaluation of the financial
non-start-up bidders. It must be first determined whether it is a case of Cartel formation or
ranking of bids shall be done for each item separately, and Bidder has the option to
anti-competitive practices, as per para 7.6.8 below, and if so, it shall be dealt with
submit its quotation for any one or more items and also to offer unconditional discounts
accordingly. If this is not a case of cartel formation, in such cases the decision will be taken
for individual items. However, Bidder shall quote for all the destinations included in an
in the following manner:
item quoted,
i) In case one of the L1 bidders is MSE owned by SC/ST or a Women Entrepreneur,
c) if there is only one item in the schedule of requirements with several destinations,
then 25% quantity order reserved for MSEs will be placed on the MSE owned by
evaluation of the financial ranking of bids shall be done separately for each destination
SC/ST or a Women Entrepreneur subject to fulfilment of other tender conditions.
included in that item, and the Bidder has the option to submit its quotation for any one
ii) If one of the L1 bidders is MSE, other than MSE owned by SC/ST or a Women
or more destinations and, also, to offer unconditional discounts for individual
Entrepreneur then an order shall be placed on such MSE bidders.
destinations.
iii) In all other scenarios, the order shall be placed on the L1 bidder having a higher
d) Discounts mentioned in a) to c) above, wherever applicable, shall be considered for
turnover in the previous financial year. In case there is a tie at the lowest bid (L-1)
deciding the lowest evaluated bid for schedules/ items/ destinations, respectively.
position between only startup bidders and none of them has past turnover, the
However, any conditional discounts are not considered for the ranking, as detailed in
order will be placed on the startup that was registered earlier with the Department
sub-para 9) below.
of Industrial Promotion and Policy.
3. Unless explicitly announced beforehand in the tender documents, the quoted price should
b) For Tenders issued through the GeM Portal: The tie-breaker methodology available on
not be loaded based on deviations in commercial conditions. If it is decided to incorporate
the GeM portal is to be followed.
such clauses, these should be unambiguous and clear – and thereafter, there should be
8. If the price bid is ambiguous so that it may very well lead to two equally valid total price
no relaxation during evaluation. Moreover, sometimes, while purchasing sophisticated and
amounts, then the bid should be treated as unresponsive;
costly equipment, machinery, and so on, the procuring entity also gives special importance
9. Sometimes, certain bidders offer suo motu discounts/ rebates after the opening of the
to factors such as high-quality performance, environmental-friendly features, low running
tender (techno-commercial or financial). Such discounts/ rebates should not be considered
cost, low maintenance cost, and so on. To take care of this, relevant details are to be
for ranking the offer, but if such a firm does become L1 at its original offer, such suo motu
incorporated in the tender document, and the criteria adopted to assess the benefit of such
discounts/ rebates must be incorporated in the contracts. This also applies to conditional
features while evaluating the offers are also to be clearly stipulated in the tender document
rebates, for example, rebates for faster payments, and so on;
so that the bidders are aware of it and quote accordingly. While evaluating such offers,
164 165Chapter 7: Bid Evaluation and Award of Contract
7.5.1 Evaluation of Concurrent Application: MSE and Make-in-India Policies
The concurrent application of the two procurement preference orders, i.e., the MSE
Procurement Order of 2012 and the PPP-MII Order, may create confusion for the procuring
entities on how to evaluate the bids falling within the purview of both policies. To bring
predictability both to the procuring entities and bidders, DoE has issued guidelines108, in this
regard. These guidelines are explained in Annexure 34, along with examples in the annex
thereto.
7.5.2 GTE Tenders
Special aspects of the evaluation of the financial offer in GTE tenders are:
1. Currency of Bid: In GTE (Global Tender Enquiry), foreign bidders have the flexibility to
quote prices and receive payments in either Indian Rupees or freely convertible currencies
such as US Dollars, Euros, Pound Sterling, Yen, other relevant currencies109, or a
combination thereof. However, prices for goods works, or services (including Agency
Commission) performed or sourced in India must be quoted and paid for in Indian Rupees.
Indian bidders are required to quote in INR only. All offers are to be converted to Indian
Rupees based on the “Bill currency selling” exchange rate on the deadline of bid
submission, quoted by a source as specified (if not specified, authorised exchange
bankers approved by RBI) in the tender document.
2. Evaluation of Offers:
a) Import of Goods or services or both attract integrated tax (IGST). The IGST rate and
GST cess shall be applicable on the ‘Customs Assessable Value’ plus the ‘Basic
Customs duty applicable thereon.’ The offers would be compared based on the
principle of the total outgo from the Procuring Entity’s pockets, including all applicable
taxes and duties (Customs duty, IGST, and GST Cess).
b) The foreign bidders are normally asked, in the tender documents, to quote both on a
FAS/FOB basis and also on a CFR/CIF basis duly indicating the break-up of prices for
freight, insurance, and so on, with purchasers reserving the right to order on either
basis. They should also indicate the customs tariff number and customs duty
applicable in India. In the case of FAS/FOB offers, the freight and insurance shall be
(after ascertaining, if not quoted) added to make up the CIF cost. To arrive at the DDP/
FOR/ (FOT) destination cost, the following is to be added over and above CIF: one per
cent as port handling charges; customs duty, countervailing duty, and surcharges, as
applicable on the date of opening of the bid; clearing agency charges; inland freight
and GST, as assessed. For bids with Letter of Credit (LC) payment, the likely LC
charges (as ascertained from the Procuring Entity’s bankers) should also be loaded.
The FOR/FOT destination price for domestic offers may be calculated as in OTE
tenders. In case both Indian and foreign bidders have quoted in the tender, the
comparison of the offers would be made based on DDP/FOR/FOT destination,
including all applicable taxes and duties (on the principle of the total outgo from the
Procuring Entity’s pockets). In case there are no domestic bidders, a comparison of
108 Notified vide OM No.F.1/4/2021-PPD issued by Department of Expenditure dated 18.05.2023.
109 The Central Board of Indirect Taxes and Customs in India (CBIC) issues Exchange Rate Notification under
Customs Act, 1962, which lists currencies and exchange rates for imported goods in Schedule I – which may
indicate relevant currencies for indicate. The current notification is Exchange Rate Notification No. 30/2024 -
Customs (N.T.).
166Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
7.5.1 Evaluation of Concurrent Application: MSE and Make-in-India Policies offers can be made based on CIF/landed costs since the rest of the costs would be the
same for all bidders.
The concurrent application of the two procurement preference orders, i.e., the MSE
Procurement Order of 2012 and the PPP-MII Order, may create confusion for the procuring 7.5.3 Evaluation in Rate Contracts
entities on how to evaluate the bids falling within the purview of both policies. To bring
1. If stipulated in the Tender Documents that this is a Tender Process to enter “Rate
predictability both to the procuring entities and bidders, DoE has issued guidelines108, in this
Contract(s)” for the supply of Goods, then additional clauses (including Performance
regard. These guidelines are explained in Annexure 34, along with examples in the annex
Security, Fall Clause, etc) shall be incorporated therein, and the evaluation would be done
thereto.
accordingly (please refer to para 4.4.1-3 above).
7.5.2 GTE Tenders 2. Procedures stipulated in this chapter for evaluation of bids and award of contract shall be
applicable mutatis mutandis in the finalisation of rate contract. The procedure for
Special aspects of the evaluation of the financial offer in GTE tenders are:
negotiations/counter-offers and splitting of contracts (parallel contracts) is slightly different
1. Currency of Bid: In GTE (Global Tender Enquiry), foreign bidders have the flexibility to
in Rate Contract as per sub-para below. One-time or standing approval of the Secretary
quote prices and receive payments in either Indian Rupees or freely convertible currencies
of the Department may be taken for this procedure.
such as US Dollars, Euros, Pound Sterling, Yen, other relevant currencies109, or a
3. Procuring Entity reserves the right to conclude more than one rate contract for the same
combination thereof. However, prices for goods works, or services (including Agency
Schedule/ Goods. The procedure for negotiation and counter-offering for concluding
Commission) performed or sourced in India must be quoted and paid for in Indian Rupees.
parallel rate contracts could be as follows.
Indian bidders are required to quote in INR only. All offers are to be converted to Indian
a) Initially, the rate contract would be awarded to the L-1 Bidder. Then the price of L-1
Rupees based on the “Bill currency selling” exchange rate on the deadline of bid
shall be counter-offered to the higher quoting responsive Bidders (under intimation to
submission, quoted by a source as specified (if not specified, authorised exchange
L-1), asking them to send their revised Bids online on the e-procurement portal to be
bankers approved by RBI) in the tender document.
opened at a specified place, date, and time (as per the standard procedure). L-1 Bidder
2. Evaluation of Offers:
would be specifically informed that it may, if it desires, reduce its price, and send its
a) Import of Goods or services or both attract integrated tax (IGST). The IGST rate and
revised bid accordingly. The Bidders who accept the counter-offered rate or rate lower
GST cess shall be applicable on the ‘Customs Assessable Value’ plus the ‘Basic
than that would be awarded parallel rate contracts. If L-1 Bidder lowers its rate in its
Customs duty applicable thereon.’ The offers would be compared based on the
revised offer, the same would also be accepted with effect from that date, and its rate
principle of the total outgo from the Procuring Entity’s pockets, including all applicable
contract would be amended accordingly.
taxes and duties (Customs duty, IGST, and GST Cess).
b) Price Negotiation with the bidders should be severely discouraged. However, in the
b) The foreign bidders are normally asked, in the tender documents, to quote both on a
case where parallel rate contracts are necessary, even if the lowest responsive bidder
FAS/FOB basis and also on a CFR/CIF basis duly indicating the break-up of prices for
(L-1) price is not reasonable, negotiation may be conducted with the L-1 bidder in the
freight, insurance, and so on, with purchasers reserving the right to order on either
first instance. If the L1 Bidder agrees to bring down the price to the desired level, a
basis. They should also indicate the customs tariff number and customs duty
rate contract would be concluded with it, and parallel rate contracts would be
applicable in India. In the case of FAS/FOB offers, the freight and insurance shall be
concluded as per the sub-para above. If, however, L1 Bidder does not agree to reduce
(after ascertaining, if not quoted) added to make up the CIF cost. To arrive at the DDP/
its price in the first instance itself, then the price, which has been decided as
FOR/ (FOT) destination cost, the following is to be added over and above CIF: one per
reasonable, shall be counter-offered to all the higher quoting responsive Bidders
cent as port handling charges; customs duty, countervailing duty, and surcharges, as
(including L-1) for further action on the above lines.
applicable on the date of opening of the bid; clearing agency charges; inland freight
c) All such parallel rate contracts would be released transparently and simultaneously.
and GST, as assessed. For bids with Letter of Credit (LC) payment, the likely LC
4. If stipulated in the Tender Document, in the case of Vehicles, Machine Tools, Information
charges (as ascertained from the Procuring Entity’s bankers) should also be loaded.
Technology Products, OEM/ specialised equipment, and their spares/consumables and
The FOR/FOT destination price for domestic offers may be calculated as in OTE
similar other such products, where the design feature, performance parameters, etc. of
tenders. In case both Indian and foreign bidders have quoted in the tender, the
such products/ goods or services differ significantly among the products of different
comparison of the offers would be made based on DDP/FOR/FOT destination,
manufacturers and even between different models of the same manufacturer and where
including all applicable taxes and duties (on the principle of the total outgo from the
equitable comparison of prices of such products or services is not feasible, Rate Contracts
Procuring Entity’s pockets). In case there are no domestic bidders, a comparison of
may be concluded on %age rebate on Net Dealer Price (NDP) or MRP basis, generally
known as Catalogue basis.
5. Period of Rate Contract: A Rate Contract shall be for the period specified in the tender
108 Notified vide OM No.F.1/4/2021-PPD issued by Department of Expenditure dated 18.05.2023.
document (or one year if not so specified).
109 The Central Board of Indirect Taxes and Customs in India (CBIC) issues Exchange Rate Notification under
Customs Act, 1962, which lists currencies and exchange rates for imported goods in Schedule I – which may
indicate relevant currencies for indicate. The current notification is Exchange Rate Notification No. 30/2024 -
Customs (N.T.).
166 167Chapter 7: Bid Evaluation and Award of Contract
7.6. Deliberations by the Tender Committee for Award of Contract.
7.6.1 Timely Processing of Tenders (Rule 174 (i) of GFR 2017)
Delays in finalising procurement deprive the public of the intended benefits and result in lost
revenues and costs over-run. To enable timely decision-making, a complete time schedule for
finalising the tender process from the date of issuing the tender to the date of issuing the
contract should be published in the tender documents. Every official in the chain of the
procurement operation is accountable for acting within the time-schedule so that the tender is
finalised on time. Any deviation from the schedule may be monitored and explained by way of
a system of Management Reporting (Appendix 4 and 5). As a check, the proposed schedule
of the tender process may be printed on the inside cover of the Procurement File, where the
actual date of completion of various stages may be recorded. The suggestive time schedule
in Table 2 is a guideline for finalising contracts against various modes of procurements.
Table 2. Indicative time schedule
S.N. Mode of Procurement Indigenous Imported
1 Open tender/ (e-tendering) 45days 60 days
Procurement through registered
2 30 days 45days
vendors/ (Special) limited tenders
3 Proprietary basis/nomination basis 21days 30 days
This time schedule is only indicative, and the schedule shall be subject to change
based on the nature of requirements, sourcing, sample evaluation, site visit/pre-bid
meeting with prospective bidders and Government, guidelines, and so on.
7.6.2 Extension of Bid Validity Period
1. The entire process of scrutiny and evaluation of bids, preparation of ranking statement and
notification of award must be done expeditiously and within the original bid validity period
(Rule 174 (iii) of GFR 2017).
2. If, however, due to some exceptional and unforeseen reasons, the purchase organisation
is unable to decide on the placement of the contract within the original validity period, it
may request, preferably before the expiry of the original validity period, all the responsive
bidders to extend the validity of their bids up to a suitable period. They may also be
requested to extend the validity of the Bid Security for the corresponding additional period.
A bidder may not agree to such a request, and this will not entail forfeiture of its Bid
Security. But the bidders who agree to extend the validity are to do so without changing
any terms, conditions, and so on of their original bids. The procuring officers should record
reasons for seeking an extension of bid validity at the time of taking such decisions.
3. In case such refusal by the bidder(s) to extend validity (or withdrawal of offer within validity
as per para 5.2.5) happens:
a) before completion of the Techno-commercial evaluation, then the Techno-commercial
evaluation (including the withdrawn bids) shall be completed. If a withdrawn bid
qualifies in techno-commercial evaluation, financial bid(s) of such bidders shall also be
opened, and action shall be taken as per sub-para below.
168Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
7.6. Deliberations by the Tender Committee for Award of Contract. b) after the techno-commercial evaluation but before the completion of the financial bid
evaluation, then the financial bid evaluation (including withdrawn bids) shall be
7.6.1 Timely Processing of Tenders (Rule 174 (i) of GFR 2017)
completed. If a withdrawn bid happens to be the L1 bidder (lowest acceptable bidder,
Delays in finalising procurement deprive the public of the intended benefits and result in lost who is techno-commercially qualified for the supply of a bulk quantity and would have
revenues and costs over-run. To enable timely decision-making, a complete time schedule for been awarded a contract, but for his refusal to extend validity), the tender must be re-
finalising the tender process from the date of issuing the tender to the date of issuing the tendered. However, such L1 price of the withdrawn bids shall not be taken as
contract should be published in the tender documents. Every official in the chain of the precedence for determining price estimates or reasonableness.
procurement operation is accountable for acting within the time-schedule so that the tender is
7.6.3 Variation of Quantities at the Time of Award
finalised on time. Any deviation from the schedule may be monitored and explained by way of
At the time of awarding the contract, the quantity to be procured must be re-judged based on
a system of Management Reporting (Appendix 4 and 5). As a check, the proposed schedule
the current data since the ground situation may have very well changed. If so provided in the
of the tender process may be printed on the inside cover of the Procurement File, where the
tender document, and if warranted, the tendered quantity can be increased or decreased by
actual date of completion of various stages may be recorded. The suggestive time schedule
the percentage specified therein (15 (fifteen) %, if percentage not specified) for ordering, at
in Table 2 is a guideline for finalising contracts against various modes of procurements.
the discretion of the Procuring Entity. Any larger variation may throw up issues about
Table 2. Indicative time schedule
transparency.
S.N. Mode of Procurement Indigenous Imported
7.6.4 Option clause
1 Open tender/ (e-tendering) 45days 60 days 1. Normally, for raw materials/consumables of regular and year-on-year recurrent
requirements, all tenders of value above Rs. 50 (Rupees fifty) lakhs, to take care of any
Procurement through registered change in the requirement during the currency of the contract, a plus/minus option clause
2 30 days 45days
vendors/ (Special) limited tenders [normally 25 (twenty-five) per cent] may be incorporated in the tender document, reserving
the purchaser's right to increase or decrease the quantity of the required goods up to that
3 Proprietary basis/nomination basis 21days 30 days limit without any change in the terms and conditions and prices quoted by the bidders.
However, the CA may approve the inclusion of such a clause in lower denomination
This time schedule is only indicative, and the schedule shall be subject to change tenders if such items have a history of frequent disruptions in the continuity of supplies.
based on the nature of requirements, sourcing, sample evaluation, site visit/pre-bid
The clause may be framed along the following lines:
meeting with prospective bidders and Government, guidelines, and so on.
“The purchaser reserves the right to increase/decrease the ordered
7.6.2 Extension of Bid Validity Period quantity by up to [25] per cent at any time, till the final delivery date (or the
extended delivery date of the contract), by giving reasonable notice even
1. The entire process of scrutiny and evaluation of bids, preparation of ranking statement and
though the quantity ordered initially has been supplied in full before the last
notification of award must be done expeditiously and within the original bid validity period
date of the delivery period (or the extended delivery period).”
(Rule 174 (iii) of GFR 2017).
2. The higher the option limit, the more uncertainty there is for the bidders in formulating their
2. If, however, due to some exceptional and unforeseen reasons, the purchase organisation
prices and the more chance of hedging the prices quoted to take care of such
is unable to decide on the placement of the contract within the original validity period, it
uncertainties; hence, the option limit should be carefully considered only in justifiable
may request, preferably before the expiry of the original validity period, all the responsive
requirements. (Refer to para 9.2.2 for its application).
bidders to extend the validity of their bids up to a suitable period. They may also be
3. There should be no option clause in development orders;
requested to extend the validity of the Bid Security for the corresponding additional period.
4. The quantum of the option clause will be excluded from the value of tenders for the
A bidder may not agree to such a request, and this will not entail forfeiture of its Bid
purpose of determining the level of CA in the original tender;
Security. But the bidders who agree to extend the validity are to do so without changing
any terms, conditions, and so on of their original bids. The procuring officers should record 7.6.5 Splitting of Contracts/ Parallel Contracts
reasons for seeking an extension of bid validity at the time of taking such decisions.
1. Unless otherwise stipulated in TIS/ AITB, there shall be no parallel orders or splitting
3. In case such refusal by the bidder(s) to extend validity (or withdrawal of offer within validity
quantities among more than one Bidders.
as per para 5.2.5) happens:
2. However, after due processing, if it is discovered that the quantity to be ordered is more
a) before completion of the Techno-commercial evaluation, then the Techno-commercial
than what the L1 bidder alone is capable of supplying and there was no prior declaration
evaluation (including the withdrawn bids) shall be completed. If a withdrawn bid
in the tender documents to split the quantities, then the quantity being finally ordered may
qualifies in techno-commercial evaluation, financial bid(s) of such bidders shall also be
be distributed among the other bidders in a manner that is fair, transparent and equitable
opened, and action shall be taken as per sub-para below.
based on objective data available in the bids, e.g. eligibility criteria, Quantity/ Delivery etc:
168 169Chapter 7: Bid Evaluation and Award of Contract
a) As far as feasible, counteroffer the L1 rate to such firms.
b) If distribution at the counter-offered rate is not feasible, then distribution may be done
at the rates quoted by such bidders if their rates are still within the zone of
reasonableness.
3. In case of the critical/ vital/ safety/ security nature of the item, large quantity under
procurement, urgent delivery requirements and inadequate vendor capacity, it may be
advantageous to decide in advance to have more than one source of supply. In such
cases, a parallel contract clause should be added to the tender documents, clearly stating
that Procuring Entity reserves the right to split the contract quantity between suppliers. The
manner of deciding the relative share of the lowest bidder (L1) contractor and the rest of
the contractors/bidders should be clearly defined, along with the minimum number of
suppliers sought for the contract. In the case of splitting in two and three, the ratio of 70:30
and 50:30:20, respectively, may be used – a different ratio may also be justified. These
ratios are approximate, and the Procuring Entity may marginally vary quantities to suit
capacity/ past performance of the bidder/ unit loads of packing or transportation/ relative
ranking of the bids/ delivery period offered/ existing load of Bidder and other similar factors
affecting smooth supplies as per requirements. Since such predefined splitting of quantity
can potentially encourage cartel formation, the procuring entity may stipulate that the
bidders must quote at least for a minimum percentage (say a minimum of the ratio of
distribution – i.e., 30% or 20% in case of 70:30; 50:30:20 respectively) of the total tender
quantity to be considered responsive bidder.
4. The following guidelines are to be considered while opting for parallel contracts in either
case (sub-para 2 or 3 above):
a) L1 should be awarded at least the percentage mentioned above or his quoted quantity/
spare supply capacity, whichever is lower,
b) In case the quantity thus allocated for L1 is less than the prescribed percentage, higher
percentages than those stipulated in the Tender document for L2 (and L3 bidders, and
so on, as applicable) may be considered for allocation to cover the entire tender
quantity.
c) For the rest of the contract quantity, the lowest rate accepted will be counter-offered to
the L2 party. On acceptance of the counter-offer, the order will be placed on L2 for the
respective percentage (or increased percentage as per the sub-clause above) or the
quoted quantity/ spare supply capacity of the L2 bidder, whichever is lower and so on
to other higher bidders. In case of non-acceptance of the counter-offer by the L2 party
or in case of allocated quantity being short of L2’s stipulated/ increased percentage, a
similar offer shall be made to L3 and L4, and so on.
d) In case of shortfalls from the prescribed/ increased percentages, the percentage of
allocation of bidders in sequence (L2, L3, etc.) may be proportionately increased (on
the lines of sub-para b) above), and if unavoidable, more bidders than the minimum
number specified may be considered, to cover the entire tender quantity, keeping the
sanctity of ranking of bidders. If it is still not possible to cover the entire tender quantity,
there would be no alternative but to retender the uncovered quantity.
e) In case higher-priced bidders do not agree to match the L1 price, action as per sub-
para 2-b) above may be considered.
5. In either situation (sub-para 2. and 3. above), before splitting the quantity, distribution shall
be subject to i) purchase preference to MSME and ‘Class I Local Supplier’ (under Make in
India Order) and ii) rates of L1 being considered reasonable and if it is not reasonable,
170Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
a) As far as feasible, counteroffer the L1 rate to such firms. negotiation if permissible as per para 7.6.9, with the L1 party may be carried out before
b) If distribution at the counter-offered rate is not feasible, then distribution may be done splitting of quantities, with the approval of the CA, otherwise there would be no alternative,
at the rates quoted by such bidders if their rates are still within the zone of but to retender the requirement.
reasonableness.
7.6.6 Reasonableness of Prices
3. In case of the critical/ vital/ safety/ security nature of the item, large quantity under
1. In every recommendation of the TC for an award of contract, it must be declared that the
procurement, urgent delivery requirements and inadequate vendor capacity, it may be
rates recommended are reasonable. If the rates received are considered abnormally low
advantageous to decide in advance to have more than one source of supply. In such
or unreasonably high, action may be taken as per para 7.6.7 and 7.6.9, respectively, or as
cases, a parallel contract clause should be added to the tender documents, clearly stating
per para 7.6.11, reject any or all Bids; abandon/ cancel the Tender process and issue
that Procuring Entity reserves the right to split the contract quantity between suppliers. The
another tender for the identical or similar Goods.
manner of deciding the relative share of the lowest bidder (L1) contractor and the rest of
the contractors/bidders should be clearly defined, along with the minimum number of 2. In large value tenders, blind reliance on the cost estimate is not recommended for
suppliers sought for the contract. In the case of splitting in two and three, the ratio of 70:30 assessing reasonableness. More than one method of estimation of cost may be used to
and 50:30:20, respectively, may be used – a different ratio may also be justified. These triangulate a reasonable price. For more details on judging the reasonableness of prices,
ratios are approximate, and the Procuring Entity may marginally vary quantities to suit please see para 2.1-2-f) above.
capacity/ past performance of the bidder/ unit loads of packing or transportation/ relative 3. Where there is no estimated cost, a comparison with the Last Purchase Price (LPP - the
ranking of the bids/ delivery period offered/ existing load of Bidder and other similar factors price paid in the latest successful contract) is the basis for judging the reasonableness of
affecting smooth supplies as per requirements. Since such predefined splitting of quantity rates. The following points may be kept in mind before LPP is relied upon as a basis for
can potentially encourage cartel formation, the procuring entity may stipulate that the justifying rate reasonableness:
bidders must quote at least for a minimum percentage (say a minimum of the ratio of a) The basic price, taxes, duties, transportation charges, Packing and Forwarding
distribution – i.e., 30% or 20% in case of 70:30; 50:30:20 respectively) of the total tender charges should be indicated separately, and the comparison should be on basic price.
quantity to be considered responsive bidder. b) Where the firm holding the LPP contract has defaulted, the fact should be highlighted,
4. The following guidelines are to be considered while opting for parallel contracts in either and the price paid against the latest contract placed prior to the defaulting LPP
case (sub-para 2 or 3 above): contract, where supplies have been completed, should be used;
a) L1 should be awarded at least the percentage mentioned above or his quoted quantity/ c) Where the supply against the LPP contract is yet to commence, that is, delivery is not
spare supply capacity, whichever is lower, yet due, it should be taken as LPP with caution, especially if the supplier is new; the
b) In case the quantity thus allocated for L1 is less than the prescribed percentage, higher price paid against the previous contract may also be kept in view;
percentages than those stipulated in the Tender document for L2 (and L3 bidders, and d) Where the price indicated in the LPP is subject to variation or if it is more than a year
so on, as applicable) may be considered for allocation to cover the entire tender old, the updated basic LPP as computed in case of the Price Variation Clause (PVC)
quantity. may also be indicated;
c) For the rest of the contract quantity, the lowest rate accepted will be counter-offered to e) In the case of wholly imported stores, the comparison of the last purchase rate should
the L2 party. On acceptance of the counter-offer, the order will be placed on L2 for the be made with the net CIF value at the current foreign exchange rate;
respective percentage (or increased percentage as per the sub-clause above) or the f) It is natural to have marginal differences in prices obtained at different cities/offices for
quoted quantity/ spare supply capacity of the L2 bidder, whichever is lower and so on the same item due to their different circumstances. The prices obtained are greatly
to other higher bidders. In case of non-acceptance of the counter-offer by the L2 party influenced by quantity, delivery period, and terms of the contract; these may be kept
or in case of allocated quantity being short of L2’s stipulated/ increased percentage, a in view, and
similar offer shall be made to L3 and L4, and so on. g) Prices paid in emergencies or prices offered in a distress sale are not accurate
d) In case of shortfalls from the prescribed/ increased percentages, the percentage of guidelines for future use. Such purchase orders and TC proceedings should indicate
allocation of bidders in sequence (L2, L3, etc.) may be proportionately increased (on that “these prices are not valid LPP for comparison in future procurement.”
the lines of sub-para b) above), and if unavoidable, more bidders than the minimum
7.6.7 Consideration of Abnormally Low Bids
number specified may be considered, to cover the entire tender quantity, keeping the
sanctity of ranking of bidders. If it is still not possible to cover the entire tender quantity, 1. An Abnormally Low Bid (ALB) is one in which the Bid price, in combination with other
there would be no alternative but to retender the uncovered quantity. elements of the Bid, appears so low that it raises material concerns as to the capability of
e) In case higher-priced bidders do not agree to match the L1 price, action as per sub- the Bidder to perform the contract at the offered price. The procuring Entity may, in such
para 2-b) above may be considered. cases, seek written clarifications from the Bidder, including detailed price analyses of its
Bid price in relation to scope, schedule, allocation of risks and responsibilities, and any
5. In either situation (sub-para 2. and 3. above), before splitting the quantity, distribution shall
other requirements of the tender document. If, after evaluating the price analyses, the
be subject to i) purchase preference to MSME and ‘Class I Local Supplier’ (under Make in
procuring entity determines that the Bidder has substantially failed to demonstrate its
India Order) and ii) rates of L1 being considered reasonable and if it is not reasonable,
170 171Chapter 7: Bid Evaluation and Award of Contract
capability to deliver the contract at the offered price, the Procuring Entity may reject the
Bid/ Proposal and evaluate the next higher bidder (and so on), at his/ their own quoted
rate (if considered reasonable, and not by the counter-offering rate of ALB), for the award
of contract. However, it would not be advisable to fix a normative percentage below the
estimated cost, which would automatically be considered an abnormally low bid. Due care
should be taken while formulating the specifications at the time of preparation of the tender
document to safeguard against the submission of abnormally low bids from the bidders.
2. In the case of predatory pricing, procuring entities may refer to the above consideration of
abnormally low bids to assist themselves in the finalization of tenders110.
3. No provisions should be kept in the Tender Documents regarding the Additional Security
Deposit/ Bank Guarantee (BG) in case of Abnormally Low Bids. Wherever there are
compelling circumstances to ask for an Additional Security Deposit/ Bank Guarantee (BG)
in the case of ALBs, the same should be taken only with the approval of the next higher
authority competent to finalise the particular tender or the Secretary of the Ministry/
Department, whichever is lower111.
7.6.8 Cartel Formation/ Bid Rigging
1. The Competition Act defines bid rigging as agreements that have the effect of eliminating
or reducing competition or adversely affecting or manipulating the process of bidding.
There are various forms of bid rigging - Collusive bidding (dividing the market, setting
prices, or limiting production – involves misrepresentation of independent bids); Bid
Rotation/ suppression; Complementary Bidding; etc. (Refer to Appendix-2, para 6)
2. Cartels implement this anti-competitive bid-rigging. Sometimes, a cartel of bidders quotes
equal/ marginally different rates (pool rates) against a tender, whereas possibly:
a) Rates quoted (and breakup thereof) are equal, despite their manufacturing/ logistics
costs being different due to their scale of production/ location.
b) The rate manages to be L1.
c) In a variation, the rates may not be exactly equal but may be close enough to make
the Cartel members L1, L2, L3, etc.
d) Respective quoted quantities by these bidders are much less than the tendered
quantity, leaving no option but to distribute quantities among these bids.
e) Their bids have other uncanny similarities, i.e., the same layout or typographical errors.
Bids from the same IP address raise suspicion, but by itself may not be a strong
indicator of a cartel. In such cases, other factors mentioned in this para should be
assessed to judge cartelisation.
3. If this rate is unreasonably high, this may be an attempt to force acceptance of higher rates
by undermining the negotiating power of the buyer as per rules. Even when rates are
reasonable, this may be an attempt to force the Procuring Entity to distribute quantities as
decided by the bidders among them, even in tenders where splitting of quantities is not
envisaged.
4. Cartels, by their very nature are secretive and thus it may not be possible to find the direct
concrete evidence of their presence. The orders of the Competition Commission of India
(CCI) clearly mention reliance on circumstantial evidence, both economic and conduct-
based, to conclude the existence of a cartel agreement.
110In reference to OM No.F.12/17/2019-PPD issued by Department of Expenditure dated 06.02.2020
111Notified vide OM No. F.9/4/2020-PPD issued by Department of Expenditure dated 12.11.2020.
172Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
capability to deliver the contract at the offered price, the Procuring Entity may reject the 5. Such cartel formation/ pool rates abuse the transparency of Public Procurement and are
Bid/ Proposal and evaluate the next higher bidder (and so on), at his/ their own quoted a violation of the code of Integrity for Public Procurement. Such and similar tactics (please
rate (if considered reasonable, and not by the counter-offering rate of ALB), for the award refer to para 7.8-7) by bidders to avoid/ control true competition in a tender leading to an
of contract. However, it would not be advisable to fix a normative percentage below the "Appreciable Adverse Effect on Competition" (AAEC) is an offence under the Competition
estimated cost, which would automatically be considered an abnormally low bid. Due care Act, 2002, as amended by the Competition (Amendment) Act, 2007. Please refer to para
should be taken while formulating the specifications at the time of preparation of the tender 6.0 of Appendix 2.
document to safeguard against the submission of abnormally low bids from the bidders. 6. Such abnormal practices need to be severely discouraged with strong measures. To
2. In the case of predatory pricing, procuring entities may refer to the above consideration of discourage such practices, the Procuring Entity may include in all tender documents a
abnormally low bids to assist themselves in the finalization of tenders110. Cartel Formation/ Pool Rates clause, stating inter-alia that the Procuring Entity reserves
3. No provisions should be kept in the Tender Documents regarding the Additional Security its rights to take the following actions, without assigning any reasons thereof, in case a
Deposit/ Bank Guarantee (BG) in case of Abnormally Low Bids. Wherever there are Cartel/ Anti-competitive practice is suspected in a tender:
compelling circumstances to ask for an Additional Security Deposit/ Bank Guarantee (BG) a) Specify in the Tender Document for requirements that are prone to such practices that
in the case of ALBs, the same should be taken only with the approval of the next higher bidders must bid for at least a quantity that is more than a minimum specified
authority competent to finalise the particular tender or the Secretary of the Ministry/ percentage (say 25%) of the tendered quantity; otherwise, their offer shall be rejected.
Department, whichever is lower111. b) Warn that Procuring Entity may take any/ all punitive actions available under the Code
of Integrity for Public Procurement against such bidders, including removal from the
7.6.8 Cartel Formation/ Bid Rigging
list/ panel of registered sources or debarment, besides reporting the transgression to
1. The Competition Act defines bid rigging as agreements that have the effect of eliminating Competition Commission, and concerned trade associations like FICCI, ASSOCHAM,
or reducing competition or adversely affecting or manipulating the process of bidding. NSIC for suitable punitive action.
There are various forms of bid rigging - Collusive bidding (dividing the market, setting c) Please note the following in para 7.6.9 below:
prices, or limiting production – involves misrepresentation of independent bids); Bid
In no case, including where cartel rates are suspected, should negotiations
Rotation/ suppression; Complementary Bidding; etc. (Refer to Appendix-2, para 6)
be extended to those who had either not tendered originally or whose
2. Cartels implement this anti-competitive bid-rigging. Sometimes, a cartel of bidders quotes tender was rejected because of unresponsiveness of bid, unsatisfactory
equal/ marginally different rates (pool rates) against a tender, whereas possibly: credentials, inadequacy of capacity or unworkable rates.
a) Rates quoted (and breakup thereof) are equal, despite their manufacturing/ logistics d) The procuring entity may decide the tender as per one or more of the following
costs being different due to their scale of production/ location. provisions:
b) The rate manages to be L1.
i) Reject all bids from the suspected cartel formation and decide the tender
c) In a variation, the rates may not be exactly equal but may be close enough to make
accordingly.
the Cartel members L1, L2, L3, etc.
ii) Place an order on any one or more firms from among the cartel for any quantity
d) Respective quoted quantities by these bidders are much less than the tendered
with the exclusion of the rest, with or without negotiation or counteroffering.
quantity, leaving no option but to distribute quantities among these bids.
Note: The selection of firms for this may be based on a transparent logistics parameter,
e) Their bids have other uncanny similarities, i.e., the same layout or typographical errors.
i.e., quicker delivery, nearer location of source, relatively better past performance, etc.
Bids from the same IP address raise suspicion, but by itself may not be a strong
iii) Whenever tender is floated for purchase exclusively from approved vendor list, and
indicator of a cartel. In such cases, other factors mentioned in this para should be
cartel formation is suspected among all such sources; the Procuring Entity may
assessed to judge cartelisation.
place orders on bidders who are not in the approved vendor list for any quantity.
3. If this rate is unreasonably high, this may be an attempt to force acceptance of higher rates
iv) Wherever a specified ratio for splitting of quantities among 2/ 3 sources is stipulated
by undermining the negotiating power of the buyer as per rules. Even when rates are
in the tender document, and cartel formation is suspected among lower 2/3 bidders,
reasonable, this may be an attempt to force the Procuring Entity to distribute quantities as
place orders on any number of bids beyond such ratios or decide tender as per
decided by the bidders among them, even in tenders where splitting of quantities is not
sub-para-i) or ii) above.
envisaged.
7.6.9 Negotiations for Reduction of Prices (Rule 173 (xiv) of GFR 2017)
4. Cartels, by their very nature are secretive and thus it may not be possible to find the direct
concrete evidence of their presence. The orders of the Competition Commission of India 1. Negotiation with bidders for price reduction after bid opening must be severely
(CCI) clearly mention reliance on circumstantial evidence, both economic and conduct- discouraged. However, in exceptional circumstances where price negotiation is necessary
based, to conclude the existence of a cartel agreement. due to some unavoidable circumstances, it should be held only with the lowest acceptable
bidder (L1), who is techno-commercially responsive for the supply of a bulk quantity and
on whom the contract would have been placed but for the decision to negotiate.
110In reference to OM No.F.12/17/2019-PPD issued by Department of Expenditure dated 06.02.2020
111Notified vide OM No. F.9/4/2020-PPD issued by Department of Expenditure dated 12.11.2020.
172 173Chapter 7: Bid Evaluation and Award of Contract
2. In no case, including where cartel rates are suspected, should negotiations be extended
to those who had either not tendered originally or whose bid was rejected because of
unresponsiveness of bid, unsatisfactory credentials, inadequacy of capacity or unworkable
rates.
3. Price negotiations may not be considered except under the following exceptional
circumstances:
a) Where L1 price is not considered to be reasonable, and
i) the procurement is done on a nomination basis or
ii) Procurement is from single or limited sources or
iii) In situations where the requirements are urgent, and the delay in re-tendering for
the entire requirement due to the unreasonableness of the quoted rates would
jeopardise essential operations, maintenance, and safety - negotiations with L1
bidder(s) may be done for a bare minimum quantum of immediate requirements.
The balance bulk requirement should, however, be procured through a re-tender,
following the normal tender process.
b) Where there is suspicion of cartel formation, which should be recorded, following
provisions of para 7.6.8 above.
4. The decision whether to invite fresh tenders or to negotiate (and with whom) should be
made by the tender accepting authority, based on the recommendations of the TC.
Convincing reasons must be recorded by the authority recommending negotiations. The
CA should exercise due diligence while accepting a tender, ordering negotiations, or
calling for a re-tender, and a definite timeframe should be indicated.
5. Normally, all counter-offers are considered negotiations by other means, and the principles
of negotiations should apply to such counter-offers. For example, a counter-offer to L1 to
arrive at an acceptable rate shall amount to a negotiation. However, any counter-offer (at
the rates accepted by L1) to L2, L3, and so on in case of splitting of quantities (and in
parallel Rate Contracts) shall not be deemed to be a negotiation. Similarly, dynamic bids
in the Reverse Auction process, as per para 4.5 above, are not to be considered as
negotiations.
6. After the CA has decided to call a specific bidder for negotiation, the following procedure
should be adopted:
a) It must be understood that if the period of validity of the original offer expires before
the close of negotiations, the original offer will not be available for acceptance. The
period of validity of the original offer must, therefore, be extended, wherever
necessary, before negotiations;
b) The bidder to be called in for negotiations should be addressed as per the format of
the letter laid down in Annexure 15 so that the rates originally quoted by him shall
remain open for acceptance in the event of failure of the contemplated negotiation;
c) A negotiation meeting should be started only after obtaining a signed declaration from
the negotiating supplier as per Annexure 15.
d) Revised bids should be obtained in writing from the selected bidders at the end of the
negotiations in the format of the letter laid down in Annexure 16. The bidder should not
be permitted to change any other condition of his bid other than lowering the price. The
revised bids so obtained should be read out to the bidders or their representatives
present immediately after completing the negotiations. If necessary, the negotiating
party may be given some time to submit its revised offer. In case, however, the selected
bidder prefers to send a revised bid instead of being present at the negotiation, the
174Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
2. In no case, including where cartel rates are suspected, should negotiations be extended offer should be considered. In case a bidder does not submit the revised bid, decision
to those who had either not tendered originally or whose bid was rejected because of shall be taken based on its original bid.
unresponsiveness of bid, unsatisfactory credentials, inadequacy of capacity or unworkable
7.6.10 Consideration of Lack of Competition in OTE/ GTE and LTE [Rule 173
rates.
(xix), (xx), and (xxi) of GFR 2017]
3. Price negotiations may not be considered except under the following exceptional
circumstances: 1. The number of bids received, which can indicate adequate competition, depends on the
parameters of procurement (value, specification, mode of procurement, tendering system,
a) Where L1 price is not considered to be reasonable, and
etc.) and the market situation. This has to be judged by the Tender Committee. However,
i) the procurement is done on a nomination basis or
less than three independent bids (without suspicion of the cartel) may indicate a lack of
ii) Procurement is from single or limited sources or
competition. TC must record a paragraph in its report about the adequacy or otherwise of
iii) In situations where the requirements are urgent, and the delay in re-tendering for
competition in the tender.
the entire requirement due to the unreasonableness of the quoted rates would
2. Sometimes, against advertised/limited tender cases, the procuring entity may not receive
jeopardise essential operations, maintenance, and safety - negotiations with L1
enough bids and/or, after analysing the bids, ends up with only one responsive bid – a
bidder(s) may be done for a bare minimum quantum of immediate requirements.
situation referred to as ‘Single Offer.’ As per Rule 21 of DFPR (please see Annexure 2
The balance bulk requirement should, however, be procured through a re-tender,
explanation sub-para), such a situation of ‘Single Offer’ is to be treated as a Single Tender.
following the normal tender process.
It has become a practice among some procuring entities to routinely assume that open
b) Where there is suspicion of cartel formation, which should be recorded, following
tenders that result in single bids are not acceptable and to go for re-tender as a ‘safe’
provisions of para 7.6.8 above.
course of action. This is not correct. Re-tendering has costs: firstly, the actual costs of
4. The decision whether to invite fresh tenders or to negotiate (and with whom) should be
retendering; secondly, the costs of delay in the attainment of the purpose for which the
made by the tender accepting authority, based on the recommendations of the TC.
procurement is being done; and thirdly, the possibility that the re-bid may result in a higher
Convincing reasons must be recorded by the authority recommending negotiations. The
bid112. Even when only one Bid is submitted, the process may be considered valid,
CA should exercise due diligence while accepting a tender, ordering negotiations, or
provided the following conditions are satisfied:
calling for a re-tender, and a definite timeframe should be indicated.
a) The procurement was satisfactorily advertised, and sufficient time was given for
5. Normally, all counter-offers are considered negotiations by other means, and the principles
submission of bids.
of negotiations should apply to such counter-offers. For example, a counter-offer to L1 to
b) The qualification criteria were not unduly restrictive,
arrive at an acceptable rate shall amount to a negotiation. However, any counter-offer (at
c) Prices are reasonable in comparison to market rates.
the rates accepted by L1) to L2, L3, and so on in case of splitting of quantities (and in
3. However, as far as delegation/schedule of procurement powers (SoPP, refer to Annexure
parallel Rate Contracts) shall not be deemed to be a negotiation. Similarly, dynamic bids
4) is concerned, the competent authority would be as in Single tender mode. In case the
in the Reverse Auction process, as per para 4.5 above, are not to be considered as
price is not reasonable, negotiations (being L1) or retender may be considered if justified.
negotiations.
4. Unsolicited offers against LTEs should be ignored. However, ministries/departments
6. After the CA has decided to call a specific bidder for negotiation, the following procedure
should develop a system by which such interested firms can register and bid in the next
should be adopted:
round of tendering. However, under the following exceptional circumstances, these may
a) It must be understood that if the period of validity of the original offer expires before
be considered for acceptance at the next higher level of competency:
the close of negotiations, the original offer will not be available for acceptance. The
a) Inadequate Competition
period of validity of the original offer must, therefore, be extended, wherever
b) Non-availability of suitable quotations from registered vendors
necessary, before negotiations;
c) Urgent demand and capacity/capability of the firm offering the unsolicited being known,
b) The bidder to be called in for negotiations should be addressed as per the format of
etc.
the letter laid down in Annexure 15 so that the rates originally quoted by him shall
remain open for acceptance in the event of failure of the contemplated negotiation; 7.6.11 Cancellation of Procurement Process/ Rejection of All Bids/Re-tender
c) A negotiation meeting should be started only after obtaining a signed declaration from [Rule 173 (xix) of GFR 2017]
the negotiating supplier as per Annexure 15.
1. The Procuring Entity has the right to cancel the process of procurement or reject all bids
d) Revised bids should be obtained in writing from the selected bidders at the end of the
at any time before intimating acceptance of a successful bid under the circumstances
negotiations in the format of the letter laid down in Annexure 16. The bidder should not
mentioned below. However, such rejections should be well considered and normally be in
be permitted to change any other condition of his bid other than lowering the price. The
cases where all the bids are either substantially in deviation from the Specifications or
revised bids so obtained should be read out to the bidders or their representatives
considered unreasonably high in cost and, if in the latter case, the lowest qualified bidder
present immediately after completing the negotiations. If necessary, the negotiating
party may be given some time to submit its revised offer. In case, however, the selected
bidder prefers to send a revised bid instead of being present at the negotiation, the 112As stated under para 11.8 of OM No.F.1/1/2021-PPD issued by Department of Expenditure dated 29.10.2021.
174 175Chapter 7: Bid Evaluation and Award of Contract
during negotiations fails to reduce the costs to a reasonable level. If it is decided to re-
invite the bids, the Specifications should be critically reviewed/modified so as to address
the reasons for not receiving any acceptable bid in the earlier Invitation for bids. The
Procuring Entity may cancel the process of procurement or reject all bids under the
circumstances mentioned below:
a) If the quantity and quality of requirements have changed substantially or there is an
un-rectifiable infirmity in the tender process
b) when none of the bids is substantially responsive to the requirements of the
Procurement Documents;
c) none of the technical Proposals meets the minimum technical qualifying score;
d) If effective competition is lacking. However, lack of competition shall not be determined
solely based on the number of Bidders. (Please refer to the paragraph above regarding
receipt of a single offer.)
e) the Bids’/Proposals’ prices are substantially higher than the updated cost estimate or
available budget;
f) If the bidder, whose bid has been found to be the lowest evaluated bid, fails to sign the
procurement contract, or fails to provide the performance security as may be required
(Para 7.7.3) or otherwise withdraws from the procurement process (para 5.2.5), the
Procuring Entity shall re-tender the case113.
2. In cases where responsive bids are available, the aim should be to finalise the tender by
taking mitigating measures even in the conditions described above. If it is decided to
reinvite the tender, the justification should balance the perceived risks in the finalisation of
the tender (marginally higher rates) against the certainty of resultant delays, cost
escalations, and loss of transparency in the re-invited tender. It may be noted that once a
Tender is retendered, the bids in the old tender cannot be revived and reconsidered, as
per the Indian Contract Act, even if prices received in the new tender turn out to be higher.
3. The CA should accord approval for re-tendering based on the reasons/proper justification
in writing. The decision of the procuring entity to cancel the procurement shall be
immediately communicated to all bidders that participated in the procurement process, and
bids, if not opened, would not be opened and, in case of off-line tenders, be returned
unopened. EMD, cost of Tender Document (if any) etc should be promptly returned.
4. Before retendering, the procuring entity is first to check whether, while floating/issuing the
enquiry, all requirements, and formalities such as standard conditions, industry-friendly
qualification criteria, technical and commercial terms, wide publicity, sufficient time for
tendering, and so on, were fulfilled. If not, a fresh enquiry is to be issued after rectifying
the deficiencies.
7.6.12 Handling Dissent among Tender Committee
1. Tender Committee duties are to be discharged personally by the nominated officers. They
may get the help of their subordinate officers by way of reports/ evaluations, but they would
still be personally answerable to such decisions. TC members cannot co-opt or nominate
others to attend deliberations on their behalf. TC deliberations are best held across the
table and not through the circulation of notes.
2. All members of the TC should resolve their differences through personal discussions
instead of making to-and-fro references in writing. In cases where it is not possible to come
113 Notified vide OM No. F.1/1/2021-PPD issued by Department of Expenditure dated 21.04.2022.
176Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
during negotiations fails to reduce the costs to a reasonable level. If it is decided to re- to a consensus and differences persist amongst TC members, the reasons for dissent of
invite the bids, the Specifications should be critically reviewed/modified so as to address a member should be recorded in a balanced manner along with the majority’s views on
the reasons for not receiving any acceptable bid in the earlier Invitation for bids. The the dissent note. The final recommendations should be based on the majority view.
Procuring Entity may cancel the process of procurement or reject all bids under the However, such situations should be rare. The Competent Authority (CA) can overrule such
circumstances mentioned below: dissent notes after recording reasons for doing so clearly. His decision would be final.
a) If the quantity and quality of requirements have changed substantially or there is an 3. In cases where the CA does not agree with the majority or unanimous recommendations
un-rectifiable infirmity in the tender process of the TC, he should record his views and, if possible, first send it back to the TC to
b) when none of the bids is substantially responsive to the requirements of the reconsider along the lines of the tender accepting authority’s views. However, if the TC,
Procurement Documents; after considering the views of the CA, sticks to its own earlier recommendations, the CA
c) none of the technical Proposals meets the minimum technical qualifying score; can finally decide as deemed fit, duly recording detailed reasons. He will be responsible
d) If effective competition is lacking. However, lack of competition shall not be determined for such decisions. However, such situations should be rare.
solely based on the number of Bidders. (Please refer to the paragraph above regarding
7.6.13 Independence, Impartiality, Confidentiality and ‘No Conflict of Interest’ at
receipt of a single offer.)
all Stages of the Evaluation of Bids
e) the Bids’/Proposals’ prices are substantially higher than the updated cost estimate or
available budget; 1. Members of the TC should not have any conflict of interest and should not directly engage
f) If the bidder, whose bid has been found to be the lowest evaluated bid, fails to sign the in any communication with bidders from the date of their appointment to the date on which
procurement contract, or fails to provide the performance security as may be required the contract is awarded.
(Para 7.7.3) or otherwise withdraws from the procurement process (para 5.2.5), the 2. Information relating to the evaluation of bids and the Tender Committee’s (TC’s)
Procuring Entity shall re-tender the case113. deliberations should be confidential and not be shared with persons not officially
2. In cases where responsive bids are available, the aim should be to finalise the tender by connected with the process until the award of the contract is notified to the successful firm,
taking mitigating measures even in the conditions described above. If it is decided to except that after technical evaluation, the list of successful bidders may be published, as
reinvite the tender, the justification should balance the perceived risks in the finalisation of required in the Tender document. Under no circumstances should the tender file or
the tender (marginally higher rates) against the certainty of resultant delays, cost confidential information contained therein be provided for scrutiny or for decision to any
escalations, and loss of transparency in the re-invited tender. It may be noted that once a person/ office who is not involved in decision-making.
Tender is retendered, the bids in the old tender cannot be revived and reconsidered, as 3. All technical, commercial and finance officials who have contributed to the techno-
per the Indian Contract Act, even if prices received in the new tender turn out to be higher. commercial or financial evaluation of bids, even though they may not be part of the TC,
3. The CA should accord approval for re-tendering based on the reasons/proper justification should deal with the procurement in an independent, impartial manner and should have
in writing. The decision of the procuring entity to cancel the procurement shall be no conflict of interest with any of the bidder involved in the procurement. They should also
immediately communicated to all bidders that participated in the procurement process, and maintain confidentiality of the information processed during the evaluation process and not
bids, if not opened, would not be opened and, in case of off-line tenders, be returned allow it to reach any unauthorised person. They should sign a declaration at the end of
unopened. EMD, cost of Tender Document (if any) etc should be promptly returned. their reports/notings stating that “I declare that I have no conflict of interest114 with any of
4. Before retendering, the procuring entity is first to check whether, while floating/issuing the the bidders in this tender.” TC members may also make such a declaration at the end of
enquiry, all requirements, and formalities such as standard conditions, industry-friendly their reports.
qualification criteria, technical and commercial terms, wide publicity, sufficient time for 4. During the processing of the tender, all references/grievances/ complaints/
tendering, and so on, were fulfilled. If not, a fresh enquiry is to be issued after rectifying directives/requests for information from any sources, including higher-level officials/
the deficiencies. authorities within the Ministry or from outside, may be forwarded to the TC/Convener of
TC for its examination on merits and action as considered necessary, maintaining
7.6.12 Handling Dissent among Tender Committee
independence, impartiality, confidentiality and ‘No Conflict of Interest.’ An interim reply
1. Tender Committee duties are to be discharged personally by the nominated officers. They may be provided that the Tender is still under consideration and that a final response shall
may get the help of their subordinate officers by way of reports/ evaluations, but they would be given after the declaration of the award of the contract.
still be personally answerable to such decisions. TC members cannot co-opt or nominate
7.6.14 Tender Committee Recommendations/Report
others to attend deliberations on their behalf. TC deliberations are best held across the
table and not through the circulation of notes. 1. The TC must make formal recommendations (Annexure 14) for the award of the contract
2. All members of the TC should resolve their differences through personal discussions to the bidder whose bid has been determined to be substantially responsive and the lowest
instead of making to-and-fro references in writing. In cases where it is not possible to come evaluated bid, provided further that the bidder is determined to be qualified to perform the
113 Notified vide OM No. F.1/1/2021-PPD issued by Department of Expenditure dated 21.04.2022. 114 Please refer to para 3.5-5 for clarification
176 177Chapter 7: Bid Evaluation and Award of Contract
contract satisfactorily and his credentials have been verified. It is a good practice for TC
to spell out salient terms and conditions of the offer(s) recommended for acceptance. The
TC should also ensure that any deviation/variation quoted by the supplier in his bid is not
left undiscussed and ruled upon in the recommendations; otherwise, the supplier may
delay acceptance of the contract. These recommendations are submitted for approval to
the tender accepting authority. Since a nominee of Financial Adviser of the Department is
usually a member of the Tender Committee, there is no need for the CA to consult the FA
of the Department before accepting the TC recommendations. In any purchase decision,
the responsibility of the CA is not discharged merely by selecting the cheapest offer or
accepting TC recommendations but by ensuring whether:
a) Offers have been invited in accordance with this manual and after following fair and
reasonable procedures in prevailing circumstances;
b) He is satisfied that the selected offer will adequately meet the requirement for which it
is being procured;
c) The price of the offer is reasonable and consistent with the quality required,
d) The accepted offer is the most appropriate, taking all relevant factors into account and
keeping with the standards of financial propriety.
2. After the acceptance of these recommendations by the tender accepting authority, the
Letter (Notification) of Award (LoA) can be issued.
(Rule 189 of GFR 2017)
7.7. Award of Contract
7.7.1 LoA to Successful Bidder
1. Prior to the expiry of the period of bid validity, the successful bidder will be notified (briefly
indicating therein relevant details such as quantity, specification of the goods ordered,
prices, and so on) in writing by a registered letter or any other acknowledgeable and
foolproof method that his bid has been accepted. Legal communication of acceptance of
the offer is considered complete as soon as it is submitted to postal authorities (please
refer to para 2.9-1 of Appendix 2). A template for the Letter of Acceptance (or Notice of
Award or Acceptance of Tender) is given in Annexure 17. In the same communication, the
successful bidder is to be instructed to furnish the required performance security within a
specified period (generally 14 (fourteen) to 28 (twenty-eight), depending on the amount).
Letter of Award - LoA shall state the sum (hereinafter and in the contract called the
"Contract Price") that the Procuring Entity shall pay the contractor in consideration of the
supply of the Goods. The Letter of Award (LoA) shall constitute the legal formation of the
contract if it is not conditional on submission of Performance Security (as in tenders below
Rs 50 Lakhs). In case Performance Security is stipulated it would amount to a contract
only after the furnishing of performance security as per the provisions of the para 7.7.3
below. The Procuring Entity, at its discretion, may directly issue the contract subject only
to the furnishing of performance security, skipping the issue of LoA.
2. Before issuing a Letter of Award (LoA) to the successful Bidder(s), the Procuring Entity
may, at its discretion, ask the Bidder to submit for verification the originals of all such
documents whose scanned copies were submitted online along with the Technical bid. If
so decided, the photocopies of such self-certified documents shall be verified and signed
by the competent officer and kept in the records as part of the contract agreement. If the
Bidder fails to provide such originals or, in case of substantive discrepancies in such
178Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
contract satisfactorily and his credentials have been verified. It is a good practice for TC documents, it shall be construed as a violation of the Code of Integrity. Such a bid shall be
to spell out salient terms and conditions of the offer(s) recommended for acceptance. The liable to be rejected as unresponsive bid in addition to other punitive actions in the Tender
TC should also ensure that any deviation/variation quoted by the supplier in his bid is not Document. The evaluation of responsive Bids shall proceed with the subsequent ranked
left undiscussed and ruled upon in the recommendations; otherwise, the supplier may offers.
delay acceptance of the contract. These recommendations are submitted for approval to 3. The value of the Contract should include Taxes/ duties/ levies, if any.
the tender accepting authority. Since a nominee of Financial Adviser of the Department is
4. In some cases, the successful bidder (an OEM or an agent representing a principal firm)
usually a member of the Tender Committee, there is no need for the CA to consult the FA
requests that the Contract be placed on their subsidiary or an authorised dealer. This is
of the Department before accepting the TC recommendations. In any purchase decision,
legally not acceptable as the Contract can only be placed on the bidder in whose name
the responsibility of the CA is not discharged merely by selecting the cheapest offer or
the bid has been submitted, not on any third party.
accepting TC recommendations but by ensuring whether:
5. It shall be mandatory for the successful bidder to register on GeM and obtain a unique
a) Offers have been invited in accordance with this manual and after following fair and
GeM Seller ID before the placement of LoA or the contract. This ID shall be incorporated
reasonable procedures in prevailing circumstances;
into the contract.
b) He is satisfied that the selected offer will adequately meet the requirement for which it
7.7.2 Publication of Award of Contract and Return of EMD of Unsuccessful
is being procured;
c) The price of the offer is reasonable and consistent with the quality required, Bidders [Rule 173 (xviii) of GFR 2017]
d) The accepted offer is the most appropriate, taking all relevant factors into account and
1. Mandatory Publication of Award of Contract: The details of the award of the contract
keeping with the standards of financial propriety.
and the name of the successful bidder should be mentioned mandatorily on the CPPP/
2. After the acceptance of these recommendations by the tender accepting authority, the GeM (as relevant) and in the notice board/bulletin/website of the concerned Ministry or
Letter (Notification) of Award (LoA) can be issued. Department/e-Procurement Portal.
(Rule 189 of GFR 2017) 2. Exceptions to Publishing of Award of Contract: In case publication of such information
is sensitive from commercial or security aspects, dispensation may be sought from
7.7. Award of Contract
publishing of such results by obtaining sanction from the Secretary of the Department with
7.7.1 LoA to Successful Bidder the concurrence of associated Finance. Open, transparent declaration of price, sources,
and delivery schedule of Central Public Sector Enterprises (CPSEs) suppliers as per
1. Prior to the expiry of the period of bid validity, the successful bidder will be notified (briefly
extant instructions adversely impacts the ability of CPSEs to compete in the highly
indicating therein relevant details such as quantity, specification of the goods ordered,
competitive market. CPSEs are denied a level playing field. At the time of tender
prices, and so on) in writing by a registered letter or any other acknowledgeable and
formulation, commercial organisations like CPSEs will disclose whether the subject of
foolproof method that his bid has been accepted. Legal communication of acceptance of
procurement is for commercial resale. Contract Award details of such cases may be
the offer is considered complete as soon as it is submitted to postal authorities (please
shared on electronic Procurement Portals such as GeM, Central Public Procurement
refer to para 2.9-1 of Appendix 2). A template for the Letter of Acceptance (or Notice of
Portal (CPPP), etc., after six (06) months of finalization of procurement. Such a system
Award or Acceptance of Tender) is given in Annexure 17. In the same communication, the
shall protect the financial data of the CPSEs for a reasonable time while also complying
successful bidder is to be instructed to furnish the required performance security within a
with the requirement of transparency.
specified period (generally 14 (fourteen) to 28 (twenty-eight), depending on the amount).
3. Bid Securities: Upon the successful bidder furnishing the signed agreement and
Letter of Award - LoA shall state the sum (hereinafter and in the contract called the
performance security, each unsuccessful bidder will be promptly notified, and their bid
"Contract Price") that the Procuring Entity shall pay the contractor in consideration of the
security shall be returned without interest within 30 (thirty) days of notice of award of
supply of the Goods. The Letter of Award (LoA) shall constitute the legal formation of the
contract in terms of para 6.1.1 above. The successful supplier’s bid security shall be
contract if it is not conditional on submission of Performance Security (as in tenders below
adjusted against the SD or returned as per the terms of the tender documents.
Rs 50 Lakhs). In case Performance Security is stipulated it would amount to a contract
only after the furnishing of performance security as per the provisions of the para 7.7.3 7.7.3 Performance Security
below. The Procuring Entity, at its discretion, may directly issue the contract subject only
The supplier receiving the LoA is required to furnish the required performance security, if it is
to the furnishing of performance security, skipping the issue of LoA.
part of tender conditions, in the prescribed form within the period prescribed in the tender
2. Before issuing a Letter of Award (LoA) to the successful Bidder(s), the Procuring Entity
document (generally 14 (fourteen) to 28 (twenty-eight), depending on the amount), as per para
may, at its discretion, ask the Bidder to submit for verification the originals of all such
6.1.2 above. In case performance security is not submitted within the stipulated time, the
documents whose scanned copies were submitted online along with the Technical bid. If
procuring entity may pursue the contractor up to a reasonable grace period for submission. In
so decided, the photocopies of such self-certified documents shall be verified and signed
case the firm fails to submit the requisite Performance Security even thereafter or fails to sign
by the competent officer and kept in the records as part of the contract agreement. If the
the contract, it may be treated as a withdrawal of an offer by the L1 bidder, and the tender
Bidder fails to provide such originals or, in case of substantive discrepancies in such
178 179Chapter 7: Bid Evaluation and Award of Contract
may be reinvited (refer para 7.6.2-3), besides taking necessary punitive actions including
forfeiture of EMD, deregistration and debarment against such bidders.
7.7.4 Acknowledgement of Contract by Successful Bidder and Execution
1. After the successful bidder is notified that his bid has been accepted, he will be sent an
agreement in duplicate for signature and return, incorporating all agreements between the
parties.
2. The supplier should acknowledge and unconditionally accept, sign, date and return the
agreement within 14 (fourteen) days from the date of issue of the contract in case of OTE
and 28 (twenty-eight) days in case of GTE. Such acknowledgements may not be required
in low-value contracts below Rupees two and a half Lakh or when the bidder’s offer has
been accepted in its entirety without any modifications. While acknowledging the contract,
the supplier may raise issues and/or ask for modifications against some entries in the
contract; such aspects shall be immediately investigated for necessary action, and
thereafter, the supplier’s unconditional acceptance of the contract must be obtained. If
both parties (Procuring Entity and the supplier) simultaneously sign the contract across
the table, further acknowledgement from the supplier is not required. It should also be
made known to the successful bidder that in case he does not furnish the required
performance security or does not sign the contract within the stipulated target dates, such
non-compliance will constitute sufficient ground for punitive actions against it, as
mentioned in para 7.6.2-3 above. The procuring Entity may also consider getting the
contract digitally signed.
3. All contracts shall be signed and entered into after receipt and verification of the requisite
performance security by an authority empowered to do so by or under the orders of the
President of India in terms of Article 299 (1) of the Constitution of India. The words “for and
on behalf of the President of India” should follow the designation appended below the
signature of the officer authorised on this behalf. The various classes of contracts and
assurances of property, which different authorities may execute, are specified in the
DFPR. No contract on behalf of an organisation or Procuring Entity should be entered into
by any authority which has not been empowered to do so under the orders of the
Government.
7.7.5 Framing of Contract
(Rule 225, GFR 2017)
The following general principles should be observed while entering into contracts:
1. Any agreement shall be issued strictly as per approved TC recommendations as vetted by
the Associated/Integrated Finance, and approved by CA. The terms of the contract must
be precise, definite and without any ambiguities. The terms should not involve an uncertain
or indefinite liability, except in the case of a cost-plus contract or where there is PVC in the
contract. In other words, no contract involving an uncertain or indefinite liability, or any
condition of an unusual character should be entered into without the previous consent of
Associated/Integrated Finance.
2. All contracts shall contain a provision for
a) Recovery of liquidated damages (LD) for the delay in performance of the contract on
the part of the contractor;
180Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
may be reinvited (refer para 7.6.2-3), besides taking necessary punitive actions including b) A warranty clause/defect liability clause should be incorporated in contracts for plant
forfeiture of EMD, deregistration and debarment against such bidders. and machinery above a threshold value, requiring the contractor to, without charge,
replace, repair, or rectify defective goods/ works/services;
7.7.4 Acknowledgement of Contract by Successful Bidder and Execution
c) reserve the right of the Government to reject goods that do not conform to the
1. After the successful bidder is notified that his bid has been accepted, he will be sent an specifications for the supply of goods should;
agreement in duplicate for signature and return, incorporating all agreements between the d) Payment of all applicable taxes by the contractor or supplier;
parties. e) for an unconditional power of revocation or cancellation by the Procuring Entity at any
2. The supplier should acknowledge and unconditionally accept, sign, date and return the time on the expiry of six months’ notice to that effect, when a contract is likely to endure
agreement within 14 (fourteen) days from the date of issue of the contract in case of OTE for a period of more than two years, it should, wherever feasible, include a provision.
and 28 (twenty-eight) days in case of GTE. Such acknowledgements may not be required 3. Standard forms of contracts should be invariably adopted, except in the following cases:
in low-value contracts below Rupees two and a half Lakh or when the bidder’s offer has
a) Authorities competent to make purchases may, at their discretion, make purchases of
been accepted in its entirety without any modifications. While acknowledging the contract,
value up to Rupees two and a half lakh by issuing purchase orders containing basic
the supplier may raise issues and/or ask for modifications against some entries in the
terms and conditions;
contract; such aspects shall be immediately investigated for necessary action, and
b) With respect to contracts for purchases valued from Rupees One Lakh to upto Rupees
thereafter, the supplier’s unconditional acceptance of the contract must be obtained. If
Ten lakhs, where tender documents include the GCC, SCC, and schedule of
both parties (Procuring Entity and the supplier) simultaneously sign the contract across
requirements, the letter of acceptance will result in a binding contract, provided no
the table, further acknowledgement from the supplier is not required. It should also be
performance security is called for or due to be submitted. All delivery liabilities would
made known to the successful bidder that in case he does not furnish the required
be counted from the date of LoA. (Rule 225 iv)b) GFR 2017).
performance security or does not sign the contract within the stipulated target dates, such
c) In cases where standard forms of contracts are not used or where modifications in
non-compliance will constitute sufficient ground for punitive actions against it, as
standard forms are considered necessary in respect of individual contracts, legal and
mentioned in para 7.6.2-3 above. The procuring Entity may also consider getting the
financial advice should be taken in drafting the clauses in the contract and approval of
contract digitally signed.
CA is to be obtained,
3. All contracts shall be signed and entered into after receipt and verification of the requisite d) Copies of all contracts and agreements for purchases of the value of Rs. 50 (Rupees
performance security by an authority empowered to do so by or under the orders of the Fifty) lakh and above and all rates and running contracts entered into by civil
President of India in terms of Article 299 (1) of the Constitution of India. The words “for and Departments of the Government should be sent to the Accountant General.
on behalf of the President of India” should follow the designation appended below the e) Copies of the LOA/Purchase Order should also be sent to the Jurisdictional Assessing
signature of the officer authorised on this behalf. The various classes of contracts and Officer for GST, which is mentioned in the bidder’s bid.
assurances of property, which different authorities may execute, are specified in the
7.7.6 Audit Trails - Procurement Records
DFPR. No contract on behalf of an organisation or Procuring Entity should be entered into
by any authority which has not been empowered to do so under the orders of the 1. As mentioned in para 1.8.5 above, the procuring entity must maintain and retain audit
Government. trails, records and documents generated or received during its procurement proceedings
in chronological order. The files should be stored in an identified place and retrievable for
7.7.5 Framing of Contract
scrutiny whenever needed without wasting time.
(Rule 225, GFR 2017)
2. However, many organisations now process procurements on their own or eProcurement
The following general principles should be observed while entering into contracts: Portals. In such cases, taking printouts and making a physical file just for records may be
1. Any agreement shall be issued strictly as per approved TC recommendations as vetted by counter-productive, provided the portals have provisions for audit trails. The documents
the Associated/Integrated Finance, and approved by CA. The terms of the contract must and records to be maintained electronically or physically will include the following:
be precise, definite and without any ambiguities. The terms should not involve an uncertain a) documents pertaining to the determination of the need for procurement;
or indefinite liability, except in the case of a cost-plus contract or where there is PVC in the b) description of the subject matter of the procurement;
contract. In other words, no contract involving an uncertain or indefinite liability, or any c) Statement of the justification for the choice of a mode of procurement other than open
condition of an unusual character should be entered into without the previous consent of competitive tendering;
Associated/Integrated Finance. d) Documents relating to pre-qualification and registration of bidders, if applicable;
2. All contracts shall contain a provision for e) Particulars of issue, receipt, opening of the bids and the participating bidders at each
a) Recovery of liquidated damages (LD) for the delay in performance of the contract on stage;
the part of the contractor; f) Requests for clarifications and any reply thereof, including the clarifications given
during pre-bid conferences;
g) Bids evaluated and documents relating to their evaluation;
180 181Chapter 7: Bid Evaluation and Award of Contract
h) Contracts and Contract Amendments
i) Complaint handling, correspondence with clients, consultants, and banks.
3. In organisations where physical files are still maintained, the Procurement file should start
with the Indent and related documents. All subsequent documents relating to procurement
planning; Copy of Tender Document and documents relating to its formulation, publishing
and issue/ uploading; Bid Opening; Bids received; Correspondence and documents
(including Technical Evaluation and TC report) relating to pre-qualification, evaluation,
Award of Contract; and finally, the Contract copy, should be kept on the file. In case of
bulky Bids received, all bids received may be kept in a separate volume, with a copy of
accepted bids later being put on the main volume. To maintain the integrity of the records
relating to Procurement, these files should be kept secure, and for contract management,
a new volume of files may be opened to obviate frequent exposure of sensitive
procurement files. In contract management volume, copies of successful bids, Tender
Committee Reports, and Contract may also be kept for ready reference, besides
correspondence and documents relating to Contract Management and its closure.
7.8. Evaluation of Bids and Award of Contract - Risks and
Mitigations
Risk Mitigation
1. Evaluation of bids is subjective or leaves TC should give an undertaking at the
room for manipulation and biased appropriate time (as per para 7.6.13-3) that
assessments. Some TC members may not be none of the members has any COI with the
independent or neutral or may have a conflict companies/agencies participating in the
of interest (COI). tender process. Any member having a COI
with any company should refrain from
participating in the TC. Some members of a
TC may be subordinate to or related to others
in a strictly hierarchical organisation so that
they are not free to express independent
views – such a situation must be avoided
when constituting the TC.
2. Discriminating against a Best Value Bid: Mitigation for each type of risk is mentioned
In case a bidder’s bid (not in the good books below.
of the procuring entity) becomes the best
value bid as per the evaluation criteria, some
of the following actions may have risks of
misuse. There is also a reverse risk in these
actions if a favourite becomes the best value
bid:
3. Unwarranted retendering: Rejecting all Please refer to para 7.6.11 regarding
bids and calling for retendering on the pretext safeguards against this. In case a
of prices being high, change of specifications, procurement is rebid more than once,
budget not being available, and so on. approval of one level above the CA may be
182Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
h) Contracts and Contract Amendments
Risk Mitigation
i) Complaint handling, correspondence with clients, consultants, and banks.
3. In organisations where physical files are still maintained, the Procurement file should start
taken. Please also see the complaint
with the Indent and related documents. All subsequent documents relating to procurement
mechanism.
planning; Copy of Tender Document and documents relating to its formulation, publishing
and issue/ uploading; Bid Opening; Bids received; Correspondence and documents
(including Technical Evaluation and TC report) relating to pre-qualification, evaluation,
Award of Contract; and finally, the Contract copy, should be kept on the file. In case of
4. Sudden quantity reduction/increase or Bid conditions must specify a limit beyond
bulky Bids received, all bids received may be kept in a separate volume, with a copy of
splitting of quantity work at the time of which the originally announced
accepted bids later being put on the main volume. To maintain the integrity of the records
award: Many organisations have provisions quantity/scope cannot be reduced/increased.
relating to Procurement, these files should be kept secure, and for contract management,
for change/ splitting in the bid quantity at the If parallel contracts are envisaged, clear
a new volume of files may be opened to obviate frequent exposure of sensitive
time of award. Some organisations vary criteria for the splitting may be specified in the
procurement files. In contract management volume, copies of successful bids, Tender
quantity even without such provisions tender documents beforehand. (Refer to
Committee Reports, and Contract may also be kept for ready reference, besides
para. Please refer to para 7.6.3.
correspondence and documents relating to Contract Management and its closure.
7.8. Evaluation of Bids and Award of Contract - Risks and 5. Unwarranted negotiations: negotiations Normally, there should be no post-tender
are called without justification. Sometimes, a negotiations. In certain exceptional situations,
Mitigations
counteroffer is made to discourage the lowest for example, procurement of proprietary
acceptable bidder. items, items with limited sources of supply,
Risk Mitigation
and items where there is suspicion of a cartel
formation, negotiations may be held with L-1.
1. Evaluation of bids is subjective or leaves TC should give an undertaking at the
In case of L-1 backing out, there should be re-
room for manipulation and biased appropriate time (as per para 7.6.13-3) that
tendering. Please refer to para 7.6.9.
assessments. Some TC members may not be none of the members has any COI with the
independent or neutral or may have a conflict companies/agencies participating in the
6. Unwarranted delays in finalizing or A target timeline for the finalisation of
of interest (COI). tender process. Any member having a COI
varying the terms of the contract procurement should be laid down. Delays and
with any company should refrain from
agreement: even after the TC reasons thereof should be brought out before
participating in the TC. Some members of a
recommendations are accepted, the signing the CA on the file at the time of TC’s
TC may be subordinate to or related to others
of the contract is delayed on one pretext or acceptance or contract signing. Please refer
in a strictly hierarchical organisation so that
the other. Although there is a standard to para 7.6.1.
they are not free to express independent
views – such a situation must be avoided contract form in the tender documents, the The contract should be strictly as per the bid
when constituting the TC. contract may be drafted in a fashion that conditions and accepted offer. Please refer to
favours or discourages the successful bidder. para 7.7.5-1.
2. Discriminating against a Best Value Bid: Mitigation for each type of risk is mentioned
In case a bidder’s bid (not in the good books below. 7. Anti-competitive practices: Bidders, These strategies, in turn, may result in
of the procuring entity) becomes the best which would otherwise be expected to patterns that procurement officials can detect,
value bid as per the evaluation criteria, some compete, secretly conspire to frustrate the and steps can be taken to thwart such
of the following actions may have risks of buyer’s attempts to get VfM in a tender attempts. Such anti-competitive activities
misuse. There is also a reverse risk in these process. Anti-competitive conspiracies can come under the purview of competition law,
actions if a favourite becomes the best value take many forms. Sometimes, the officers which provides stringent penalties. Regular
bid: involved in procurement may be part of such training should be held for officers involved in
collusion. procurement to detect and mitigate such
3. Unwarranted retendering: Rejecting all Please refer to para 7.6.11 regarding Bid coordination: The bidders collude to practices and also to use the competition law
bids and calling for retendering on the pretext safeguards against this. In case a quote the same or similar rates that are much against such bidders.
of prices being high, change of specifications, procurement is rebid more than once, higher than the reasonable price to force the
budget not being available, and so on. approval of one level above the CA may be
182 183Chapter 7: Bid Evaluation and Award of Contract
Risk Mitigation
buyer to settle the procurement at exorbitant
prices.
Cover bidding: Cover bidding is designed to
give the appearance of genuine competition
by way of supporting bids for the leading bid-
rigger.
Bid suppression: Bid suppression means
that a company does not submit a bid for final
consideration in support of the leading bid-
rigger.
Bid rotation: In bid-rotation schemes,
conspiring firms continue to bid, but they
agree to take turns being the winning (i.e.,
lowest qualifying) bidder in a group of tenders
of a similar nature.
Market allocation: Competitors carve up the
market and agree not to give competitive bids
for certain customers or in certain geographic
areas.
184Chapter 7: Bid Evaluation and Award of Contract Manual for Procurement of Goods, Second Edition, 2024
Risk Mitigation
Chapter 8: Procurements with Unique Features
buyer to settle the procurement at exorbitant
prices. 8.1. Handling Procurement in Emergencies and Disaster
Cover bidding: Cover bidding is designed to Management
give the appearance of genuine competition
by way of supporting bids for the leading bid- 8.1.1 Procurements in Emergencies/ Urgencies
rigger.
1. There are sufficient fast-track procurement modes and flexibilities in the Procurement
Bid suppression: Bid suppression means guidelines to tackle procurements in operational emergencies/ urgencies. Enhanced
that a company does not submit a bid for final delegations of procurement powers may be incorporated in SoPP to handle such
consideration in support of the leading bid- situations. The following modes of procurements may be utilised in order of speed:
rigger.
a) Procurement through the GeM portal
Bid rotation: In bid-rotation schemes, b) Direct Procurement Without Quotation
conspiring firms continue to bid, but they c) Direct Procurement by Purchase Committee
agree to take turns being the winning (i.e., d) SLTE/ Limited/ Single Tender Enquiry, with reduced time for submission of Bids
lowest qualifying) bidder in a group of tenders
8.1.2 Procurement in Crisis Situations - Disaster Management/ Pandemic
of a similar nature.
Market allocation: Competitors carve up the Normal procurement modes, thresholds and bid systems are not tailored for procurement in
market and agree not to give competitive bids crises like Disaster management/ Pandemic. Hence, during such a situation, the following
for certain customers or in certain geographic dispensations may be allowed with the approval of competent authorities:
areas. 1. An order may be issued by the competent authority, declaring the crisis, and promulgating
the start of procurements procedures under the crisis, with an estimated validity period till
which these would apply.
2. Need Assessment: The most crucial task is to consolidate and aggregate the
requirements from all jurisdictions. Specifications should be rationalised considering the
market situation. A centralised list may be prepared containing the quantities (unit-wise)
and specifications of each item. Such lists may be preserved for future use.
3. If a Crisis is likely to extend over a prolonged period or if such disasters are endemic to
the region (floods/ cyclones), rate contracts may be entered into to cater to such situations.
4. This is not the time for complex methods, e.g., reverse auction, etc. The use of the
following modes of procurements is suggested in order of speed. To speed up
procurement, advance cash may be drawn for direct procurement modes and made
available to the Committees/ officer, with accounts and vouchers to be submitted after
purchase:
a) Procurement through the GeM portal, which responds to such situations as COVID-
19.
b) Direct Procurement Without Quotation
c) Direct Procurement by Purchase Committee
d) SLTE/ Limited/ Single Tender Enquiry, with reduced time for submission of Bids
e) Other than these, unlisted but fast modes of procurement, e.g., enhancement of
quantity or repeat orders at the same terms in existing contracts, may be pursued. All
contracts may be placed with clauses for quantity enhancements and repeat orders.
f) All procurement may be done using single-stage, single-envelope tendering systems.
g) Even if pre-qualification is felt necessary, self-declaration in a single envelope may be
called for instead of a time-consuming pre-qualification bid.
h) Pre-bid conferences may be replaced by informal market research.
184
1855. Enhanced delegations of procurement powers in SoPP may be considered, with the
approval of the Secretary of the Department, to handle such situations.
6. Deliveries that suit the urgent/ emergent and disaster management situation may only be
allowed.
7. The reasonableness of prices in such situations may be judged by keeping in mind that
prices in such situations may be higher than in normal procurement to cater to express
deliveries/ disruptions, etc.
8. Model Tender Documents or General Conditions of Contract should not apply to
emergency procurements.
9. Minimum timelines for bid submission may be shortened (say 1-3 days). Bids by phone,
email, and in-person may also be considered.
10. Norms of minimum bids in a tender may be relaxed, and even a single offer may be
accepted without retendering. No tender should normally be allowed to be discharged or
re-invited.
11. In emergency procurements, time-consuming norms for Tender Document costs, Earnest
Money Deposit (EMD), Security Deposit (SD or performance guarantee), vendor
registration fee, verification of eligibility/ qualification (by putting the onus on the vendors
to self-declare his eligibility, qualifications, and capability, with penalties for false
declarations), Liquidated Damages (LD) or other penalties, Negotiations, etc., may be
dispensed with or relaxed. Delegation in this regard may be enhanced and delegated to
cutting-edge levels.
12. Documents required for various stages – bids, qualification, eligibility, inspection, and
payment must be barely minimum.
13. Instead of physical inspections, vendors’ self-declaration of quality may be accepted.
14. Putting GeM at the centre of all such emergency procurement would help in transparency
and price monitoring. However, in urgent/ emergent and Disaster Management situations,
in case of procurement below Rs. 50,000, if deliveries are not suitable on GeM,
procurement may be done locally as per sub-para 4) above, even if the items are available
on GeM, as an exception to the rule. Prior or post facto sanction may be taken from the
Secretary of the Department.
15. Ensuring Transparency, Integrity, and Accountability:
a) As far as feasible, procurement may be done on the GeM portal.
b) All procuring agencies should constitute a separate team (without hampering people
involved in procurement) to keep a record of justification and quantum of emergency
procurements for future accountability.
c) After the crisis is over
i) The Competent Authority may issue an order signalling the end of the crisis and
the emergency procurement procedures.
ii) Special time-bound internal and external audits of all emergency procurements
should be done with a large sampling size when normalcy returns. If need be,
public or private agencies may be hired to assist with this large volume of audits.
iii) Any undelivered contract, if any, may be reviewed for cancellation.
iv) Unutilised stocks, if any, may be reviewed for gainful use.
16. Getting Ready for Future Disasters: Such emergency procurement systems and lists
may be formalised for future disasters, e.g., the enhanced delegations may be integrated
into the normal SoPP as delegations in defined crisis.Manual for Procurement of Goods, Second Edition, 2024
5. Enhanced delegations of procurement powers in SoPP may be considered, with the 8.2. Buy Back Offer
approval of the Secretary of the Department, to handle such situations.
When it is decided to replace an existing old item(s) with a new/ better version, the Department
6. Deliveries that suit the urgent/ emergent and disaster management situation may only be
may trade the existing old item while purchasing the new one by issuing suitable tender
allowed.
documents for this purpose. The condition of the old item, its location, and the mode of its
7. The reasonableness of prices in such situations may be judged by keeping in mind that
handing over to the successful bidder are also to be incorporated in the tender document.
prices in such situations may be higher than in normal procurement to cater to express
Further, the bidder should be asked to quote the prices for the item (to be offered by them)
deliveries/ disruptions, etc.
with a rebate for the old item and also without any rebate (in case they do not want to lift the
8. Model Tender Documents or General Conditions of Contract should not apply to
old item). This will provide an option for the department to either trade or not trade the old item
emergency procurements.
while purchasing the new one. (Rule 176 of GFR 2017)
9. Minimum timelines for bid submission may be shortened (say 1-3 days). Bids by phone,
8.3. Capital Goods/ Equipment (Machinery and Plant – M&P, IT
email, and in-person may also be considered.
Systems etc)
10. Norms of minimum bids in a tender may be relaxed, and even a single offer may be
accepted without retendering. No tender should normally be allowed to be discharged or
Capital goods are machinery and plants (M&P), which create new fixed assets/ utility/
re-invited.
functionality or benefits for the organisation and have a long and useful life. This also refers to
11. In emergency procurements, time-consuming norms for Tender Document costs, Earnest
IT procurements of IT Systems (comprising one or more Hardware, Networking, tailor-made
Money Deposit (EMD), Security Deposit (SD or performance guarantee), vendor
and customized Software, Installation/ Commissioning, Training, AMC/ CMC, Cloud Services,
registration fee, verification of eligibility/ qualification (by putting the onus on the vendors
and other services). Distinctive features of procurement of Capital Goods are:
to self-declare his eligibility, qualifications, and capability, with penalties for false
1. Since the cost is generally high, there are detailed procedures for approval of technical,
declarations), Liquidated Damages (LD) or other penalties, Negotiations, etc., may be
administrative, and budgetary provisions – before an indent is generated. Unlike
dispensed with or relaxed. Delegation in this regard may be enhanced and delegated to
consumable items (which are procured if a non-specific budgetary provision is there),
cutting-edge levels.
Capital Goods are procured after an item-specific Budgetary provision is included in the
12. Documents required for various stages – bids, qualification, eligibility, inspection, and
budget. Thus, the acquisition of Capital Goods is also an Investment decision and may
payment must be barely minimum.
require some form of investment justification. Some of the higher-value Capital Goods may
13. Instead of physical inspections, vendors’ self-declaration of quality may be accepted. be accounted for in the Capital Block of the Organization. However, these features may
14. Putting GeM at the centre of all such emergency procurement would help in transparency not apply to Capital goods of smaller values;
and price monitoring. However, in urgent/ emergent and Disaster Management situations, 2. There are also alternatives to outright purchasing/ owning such equipment, like hiring/ hire-
in case of procurement below Rs. 50,000, if deliveries are not suitable on GeM, purchase/ leasing or acquiring the functionality as a service. For example, instead of
procurement may be done locally as per sub-para 4) above, even if the items are available buying a staff car, a monthly service/ hiring contract can be entered into to provide vehicles
on GeM, as an exception to the rule. Prior or post facto sanction may be taken from the as per requirements. The car can also be wet leased (including maintenance), and a
Secretary of the Department. service contract for drivers/ cleaners can be entered into separately. This can be especially
15. Ensuring Transparency, Integrity, and Accountability: advantageous in equipment that undergo obsolescence quickly – e.g., IT equipment.
a) As far as feasible, procurement may be done on the GeM portal. 3. The procurement involves elements of Works and Services like Installation,
b) All procuring agencies should constitute a separate team (without hampering people Commissioning, Training, prolonged trials, Warranty, After-sales services like post-
involved in procurement) to keep a record of justification and quantum of emergency warranty Maintenance and assured availability of spares. All such elements have costs
procurements for future accountability. that may be quoted explicitly or implicitly. A suitable warranty clause should indicate the
c) After the crisis is over period of warranty and service levels as well as penalties for delays in the restoration of
i) The Competent Authority may issue an order signalling the end of the crisis and defects. Clauses for including essential initial spares for two years’ maintenance to be
the emergency procurement procedures. supplied along with equipment may be provided. If necessary, an appropriate number of
ii) Special time-bound internal and external audits of all emergency procurements years (say three to five or more years, depending on the lifespan of the equipment) AMC
should be done with a large sampling size when normalcy returns. If need be, may be included in the procurement detailing its conditions;
public or private agencies may be hired to assist with this large volume of audits. 4. The cost of operations, maintenance, and disposal of the equipment over its life cycle may
iii) Any undelivered contract, if any, may be reviewed for cancellation. far outweigh the initial procurement cost over the life cycle of the capital equipment. Hence,
iv) Unutilised stocks, if any, may be reviewed for gainful use. Total Cost of Ownership (TCO) becomes an important consideration – which can be
16. Getting Ready for Future Disasters: Such emergency procurement systems and lists addressed in Public Procurement by way of appropriate Description, specification, and
may be formalised for future disasters, e.g., the enhanced delegations may be integrated Contract conditions like the inclusion of the cost of supply of initial essential spares and
into the normal SoPP as delegations in defined crisis. Net Present Value (as per NPV technique, refer para 8.5 below) of Annual Maintenance
187Contracts (AMC) for a specified number of years within the estimated cost and also the
evaluation criteria of procurement contract;
5. In case the Plant and Equipment (or an IT System) consists of several machines/
components/ systems that work in tandem or if it includes services/ works to be done by a
third party, an all-encompassing Turnkey contract may be a better alternative,
6. Because of the complexity of specification evaluation, the technical suitability of offers in
the procurement of capital goods involves complex issues about acceptance of
alternatives, deviations, and compliance with various particulars of specification.
Acceptance or otherwise of alternatives should be made explicit. A statement of deviation,
including the detailed justification for the deviations from each clause of specification,
should be requested from the bidder in the tender documents. A schedule of Guaranteed
Particulars of specification indicating the values of each parameter may be included in the
Specification, where the bidder can quote the offered value of the Parameters. In complex
cases, a Pre-bid conference may help in reducing disputes and complexity at the time of
evaluation;
7. Experience, capacity, and financial strength of a supplier are important determinants of
quality and after-sales support for capital goods; such procurements are a fit for pre-
qualification bidding.
8.4. Annual Maintenance Contract (AMC)
(Rule 169, GFR 2017)
1. Some goods, especially sophisticated equipment, and machinery, need proper
maintenance for trouble-free service. For this purpose, the purchase organisation may
enter into a maintenance contract. It must, however, be kept in mind that the maintenance
contract is to start after the expiry of the warranty period, during which period the goods
are to be maintained free of cost by the supplier.
2. The maintenance contract may be entered into either with the OEM manufacturer/supplier
of the goods or with a competent and eligible firm, not necessarily the
manufacturer/supplier of the goods in question. The purchase organisation should decide
this aspect on a case-to-case basis on merit.
3. If the maintenance contract is to be made a part of the procurement of equipment (refer to
para 8.3 above), then suitable clauses for this purpose are to be incorporated in the tender
enquiry document itself. While evaluating the offers, the cost component towards the
maintenance of the goods for the specified number of years is also to be added to the
evaluated tender value on an overall basis to decide the inter se ranking of the responsive
bidders. Equipment with a lower quoted price may carry a higher maintenance liability.
Therefore, the total cost (all-inclusive, based on total outgo from the pocket) on purchase
and maintenance of the equipment over the period of the maintenance contract should be
assessed to consider its suitability for purchase. While evaluating the bidders for
maintenance of goods covering a longer period (say, three to five or more years,
depending on the life span of the equipment), the quoted prices pertaining to maintenance
in future years are to be discounted to the Net Present Value (NPV, please refer to para
8.5 below) as appropriate for comparing the tenders on an equitable basis and deciding
the lowest evaluated responsive tender.
4. However, if the maintenance contract is to be entered into with a competent and eligible
supplier separately, then a separate tender enquiry is to be floated for this purpose, and
tenders are evaluated and ranked accordingly for placement of the maintenance contract.Manual for Procurement of Goods, Second Edition, 2024
Contracts (AMC) for a specified number of years within the estimated cost and also the Here, the OEM supplier of the goods may also quote, and his quotation, if received, is to
evaluation criteria of procurement contract; be considered along with other quotations received. In some situations, OEM
5. In case the Plant and Equipment (or an IT System) consists of several machines/ manufacturers/suppliers of goods authorise certain service providers to provide AMC
components/ systems that work in tandem or if it includes services/ works to be done by a support. In such cases, the Service provider must produce such authorisation/ letter from
third party, an all-encompassing Turnkey contract may be a better alternative, the OEM, confirming technical and spares support to the service provider.
6. Because of the complexity of specification evaluation, the technical suitability of offers in 5. The details of the services required for the maintenance of the goods, the required period
the procurement of capital goods involves complex issues about acceptance of of maintenance and other relevant terms and conditions, including payment terms, are to
alternatives, deviations, and compliance with various particulars of specification. be incorporated in the tender enquiry document. The terms of payment for the
Acceptance or otherwise of alternatives should be made explicit. A statement of deviation, maintenance service will depend on the nature of the goods to be maintained as well as
including the detailed justification for the deviations from each clause of specification, the nature of the services desired. Generally, payment for maintenance is made on a half-
should be requested from the bidder in the tender documents. A schedule of Guaranteed yearly or quarterly basis.
Particulars of specification indicating the values of each parameter may be included in the 6. A Service Level Agreement (SLA) may be incorporated in complex and large maintenance
Specification, where the bidder can quote the offered value of the Parameters. In complex contracts. SLA should indicate guaranteed levels of service parameters like - %age uptime
cases, a Pre-bid conference may help in reducing disputes and complexity at the time of to be ensured, Performance output levels to be ensured from the equipment, a channel
evaluation; for registering service requests, response time for resolving the request, Channel for
7. Experience, capacity, and financial strength of a supplier are important determinants of escalation of a service request in case of delay or the unsatisfactory resolution of the
quality and after-sales support for capital goods; such procurements are a fit for pre- request, monitoring of Service Levels etc. This would include the provision of helplines,
qualification bidding. complaint registration and escalation procedures, response time, percentage of uptime
and availability of equipment, non-degradation in performance levels after maintenance,
8.4. Annual Maintenance Contract (AMC)
maintenance of an inventory of common spares, use of genuine spares, and so on. The
maintenance contract may also include penalties (liquidated Damages) for unacceptable
(Rule 169, GFR 2017)
delays in responses and degradation in the performance output of machines, including
1. Some goods, especially sophisticated equipment, and machinery, need proper
provisions for terminations.
maintenance for trouble-free service. For this purpose, the purchase organisation may
7. It should be indicated in the tender documents whether the maintenance charges would
enter into a maintenance contract. It must, however, be kept in mind that the maintenance
be inclusive of visiting charges price of spares (many times, consumables such as rubber
contract is to start after the expiry of the warranty period, during which period the goods
gasket, bulbs, and so on, are not included, even though major parts may be included),
are to be maintained free of cost by the supplier.
price of consumables (fuel, lubricants, cartridges, and so on). If the costs of spares are to
2. The maintenance contract may be entered into either with the OEM manufacturer/supplier
be borne by the procuring entity, then a guaranteed price list should be asked for along
of the goods or with a competent and eligible firm, not necessarily the
with the bids. It should also be clarified whether room/space, electricity, water connection,
manufacturer/supplier of the goods in question. The purchase organisation should decide
and so on would be provided free of cost to the contractor.
this aspect on a case-to-case basis on merit.
8. A suitable provision should be incorporated in the tender enquiry document and the
3. If the maintenance contract is to be made a part of the procurement of equipment (refer to
resultant maintenance contract, indicating that the prices charged by the maintenance
para 8.3 above), then suitable clauses for this purpose are to be incorporated in the tender
contractor should not exceed the prevailing rates charged by him from others for similar
enquiry document itself. While evaluating the offers, the cost component towards the
services. While claiming payment, the contractor is also to give a certificate to this effect
maintenance of the goods for the specified number of years is also to be added to the
in his bill.
evaluated tender value on an overall basis to decide the inter se ranking of the responsive
9. If the goods to be maintained are sophisticated and costly, the tender enquiry document
bidders. Equipment with a lower quoted price may carry a higher maintenance liability.
should also have a provision for obtaining performance security. The amount of
Therefore, the total cost (all-inclusive, based on total outgo from the pocket) on purchase
performance security will depend on the nature of the goods, the period of maintenance,
and maintenance of the equipment over the period of the maintenance contract should be
and so on.
assessed to consider its suitability for purchase. While evaluating the bidders for
maintenance of goods covering a longer period (say, three to five or more years, 10. Sometimes, the maintenance contractor may have to take the goods or some components
depending on the life span of the equipment), the quoted prices pertaining to maintenance of the goods to his factory for repair, and so on. On such occasions, before handing over
in future years are to be discounted to the Net Present Value (NPV, please refer to para the goods or components, valuing more than Rupees One Lakh, a suitable bank guarantee
8.5 below) as appropriate for comparing the tenders on an equitable basis and deciding is to be obtained from the firm to safeguard the purchaser's interest.
the lowest evaluated responsive tender. 11. Sometimes, during the tenure of a maintenance contract, especially with a longer tenure,
4. However, if the maintenance contract is to be entered into with a competent and eligible it may become necessary for the purchase organisation to withdraw the maintenance
supplier separately, then a separate tender enquiry is to be floated for this purpose, and contract due to some unforeseen reasons. To take care of this, there should be a suitable
tenders are evaluated and ranked accordingly for placement of the maintenance contract. provision in the tender document and in the resultant contract. Depending on the cost and
189nature of the goods to be maintained, a suitable notice period (say one to three months)
for such cancellation to come into effect is to be provided in the documents. A model clause
to this effect is provided below:
"The purchaser reserves its right to terminate the maintenance contract at
any time after giving due notice without assigning any reason. The
contractor will not be entitled to claim any compensation against such
termination. However, while terminating the contract, if any payment is due
to the contractor for maintenance services already performed in terms of
the contract, these would be paid to it/him as per the contract terms".
(Rule 169 of GFR 2017)
8.5. Net Present Value (NPV)
1. Net Present Value (NPV) or Net Present Worth (NPW) of equipment procurement is the
sum of the present values of the net cash flows for all the years of the equipment's
economic life. The net cash flows are discounted to arrive at the NPV of equipment by
applying a predetermined discount rate as per the formula below:
𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶1 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶2 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶3 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝑛𝑛𝑛𝑛
2. The discount ra𝑁𝑁𝑁𝑁te𝑁𝑁𝑁𝑁 𝑁𝑁𝑁𝑁is =r (𝐶𝐶𝐶𝐶in𝐶𝐶𝐶𝐶 0fra+ction), C1F+0 is the qu2o+ted price3, +CF⋯1, CF2, C𝑛𝑛𝑛𝑛F3, and CFn are the
(1+𝑟𝑟𝑟𝑟) (1+𝑟𝑟𝑟𝑟) (1+𝑟𝑟𝑟𝑟) (1+𝑟𝑟𝑟𝑟)
costs in 1st, 2nd, 3rd, and so on nth years. One possible rate to be used is the interest
rate of the General Provident Fund (GPF).
3. The terminal disposal value of the equipment is also to be taken as negative expenditure,
but since these are most likely to be the same for all bidders and there is uncertainty in
estimating this, it is usually not included in calculating NPV in procurement decisions.
4. The above formula for NPV need not be manually calculated; it can be calculated using
the NPV function in Excel.
5. This is shown by a solved example below:
a) The discounting rate is taken as 7%. There are three offers against a tender for
vehicles at different quoted costs. Offer 1 (lowest quoted price) incurs the highest
operating cost, offer 2 (higher quoted price) incurs a somewhat lesser operating cost,
and offer 3 (highest quoted price) incurs the least operating cost. The free warranty is
for 2 years, and the firms have quoted 5 years’ AMC after that at the annual fee
mentioned below. In this evaluation, NPV expenditures up to the AMC duration (2-year
warranty and 5 years’ AMC) were made. It may be seen that offer 3, with the highest
quoted price, has the lowest NPV due to low operating costs despite a higher AMC
Fee. This offer may, therefore, be considered an L1 offer.
A B C D
1 Expenses Offer 1 Offer 2 Offer 3
2 The initial investment, including
costs of initial spares, installation/ ₹ 4,00,000 ₹ 5,00,000 ₹ 6,00,000
commissioning, Training, etc
3 Annual expenditure on operation
₹ 1,50,000 ₹ 1,00,000 ₹ 50,000
(fuel, consumables)
4 Free Warranty 1st Year ₹ 0 ₹ 0 ₹ 0Manual for Procurement of Goods, Second Edition, 2024
nature of the goods to be maintained, a suitable notice period (say one to three months)
A B C D
for such cancellation to come into effect is to be provided in the documents. A model clause
5 Free Warranty 2nd Year ₹ 0 ₹ 0 ₹ 0
to this effect is provided below:
6 AMC in 3rd Year ₹ 40,000 ₹ 50,000 ₹ 60,000
"The purchaser reserves its right to terminate the maintenance contract at
any time after giving due notice without assigning any reason. The 7 AMC in 4th Year ₹ 40,000 ₹ 50,000 ₹ 60,000
contractor will not be entitled to claim any compensation against such
8 AMC in 5th Year ₹ 40,000 ₹ 50,000 ₹ 60,000
termination. However, while terminating the contract, if any payment is due
9 AMC in 6th Year ₹ 40,000 ₹ 50,000 ₹ 60,000
to the contractor for maintenance services already performed in terms of
the contract, these would be paid to it/him as per the contract terms". 10 AMC in 7th Year ₹ 40,000 ₹ 50,000 ₹ 60,000
(Rule 169 of GFR 2017) 11 ₹ ₹ ₹
NPV
13,51,644.26 12,17,992.50 10,84,340.74
8.5. Net Present Value (NPV)
b) The formula in Excel for calculating NPV for column B (mutatis mutandis for C and D)
1. Net Present Value (NPV) or Net Present Worth (NPW) of equipment procurement is the
is:
sum of the present values of the net cash flows for all the years of the equipment's
economic life. The net cash flows are discounted to arrive at the NPV of equipment by
applying a predetermined discount rate as per the formula below: 𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁𝑁 = �0.07,(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵4),(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵5),(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵6),(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵7),(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵8),(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵9),(𝐵𝐵𝐵𝐵3+𝐵𝐵𝐵𝐵10)�
8.6. Turnke+y𝐵𝐵𝐵𝐵 2Contract
𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶1 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶2 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶3 𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝐶𝑛𝑛𝑛𝑛 In the context of the procurement of goods, a turnkey contract may include the manufacture,
2. The discount ra𝑁𝑁𝑁𝑁te𝑁𝑁𝑁𝑁 𝑁𝑁𝑁𝑁is =r (𝐶𝐶𝐶𝐶in𝐶𝐶𝐶𝐶 0fra+ction), C1F+0 is the qu2o+ted price3, +CF⋯1, CF2, C𝑛𝑛𝑛𝑛F3, and CFn are the
(1+𝑟𝑟𝑟𝑟) (1+𝑟𝑟𝑟𝑟) (1+𝑟𝑟𝑟𝑟) (1+𝑟𝑟𝑟𝑟) supply, assembly, installation/ commissioning of equipment (or a group of plant and machines
costs in 1st, 2nd, 3rd, and so on nth years. One possible rate to be used is the interest
working in tandem – even though some of the machines may not be manufactured by the
rate of the General Provident Fund (GPF).
supplier himself) and some incidental works or services. Generally, in the tender enquiry
3. The terminal disposal value of the equipment is also to be taken as negative expenditure,
documents for a turnkey contract, the purchase organization specifies the performance and
but since these are most likely to be the same for all bidders and there is uncertainty in
output required from the plant proposed to be set up and broadly outlines the various
estimating this, it is usually not included in calculating NPV in procurement decisions.
parameters it visualizes for the desired plant. The inputs and other facilities that the purchase
4. The above formula for NPV need not be manually calculated; it can be calculated using organization will provide to the contractor are also indicated in the tender document. The
the NPV function in Excel. contractor will design the plant and provide a quote accordingly. The responsibility of the
5. This is shown by a solved example below: contractor will include supplying the required goods, machinery, equipment, etc., needed for
a) The discounting rate is taken as 7%. There are three offers against a tender for the plant; assembling, installing, and erecting the same at the site as needed; commissioning
vehicles at different quoted costs. Offer 1 (lowest quoted price) incurs the highest the plant to meet the required output, etc., as specified in the tender enquiry documents.
operating cost, offer 2 (higher quoted price) incurs a somewhat lesser operating cost,
8.7. Procurement of Books and Print Media
and offer 3 (highest quoted price) incurs the least operating cost. The free warranty is
for 2 years, and the firms have quoted 5 years’ AMC after that at the annual fee 1. The procurement of print media encompasses various categories such as books,
mentioned below. In this evaluation, NPV expenditures up to the AMC duration (2-year journals, magazines, and newspapers, each serving distinct purposes like knowledge
warranty and 5 years’ AMC) were made. It may be seen that offer 3, with the highest dissemination and education. While books are often acquired for libraries or
quoted price, has the lowest NPV due to low operating costs despite a higher AMC educational curricula, newspapers, magazines, etc., have a wider applicability.
Fee. This offer may, therefore, be considered an L1 offer. Decisions regarding the procurement of print media involve careful consideration of
factors such as author, publisher, subject matter, content quality, edition, and market
A B C D
availability. Once the category and specifications are determined, quotations may be
1 Expenses Offer 1 Offer 2 Offer 3
solicited from vendors in the form of Net Discount over the (published) Price. The
2 The initial investment, including vendor offering the most competitive discount, referred to as L1, is typically chosen.
costs of initial spares, installation/ ₹ 4,00,000 ₹ 5,00,000 ₹ 6,00,000 2. Additionally, the onboarding of the vendor should be for at least 1 year to ensure
commissioning, Training, etc stability and continuity in the procurement process. Rate Contracts can be utilized for
these procurements, providing a framework for consistent pricing and terms over the
3 Annual expenditure on operation
₹ 1,50,000 ₹ 1,00,000 ₹ 50,000
specified duration. This process ensures that the procuring entity obtains the desired
(fuel, consumables)
print media at the best possible price, balancing considerations of quality, content, and
4 Free Warranty 1st Year ₹ 0 ₹ 0 ₹ 0
vendor stability.
191Manual for Procurement of Goods, Second Edition, 2024
Chapter 9: Contract Management
9.1. Contract Management
9.1.1 The Purpose of Contract Management
The purpose of contract management is to ensure that Contractors adhere to contract terms
and deliver the desired outcomes as per the terms and conditions of the contract (such as
timely deliveries, quality of goods supplied, adherence to the proper procedure for submitting
invoices, and so on), and any problems are identified and resolved in a timely manner. It also
ensures that the payments made to the contractor match the performance. Without sound
Contract management, there can be no assurance that “we get what we pay and contract for
and pay for only for what we get.” Normally, the following issues are handled during this phase:
a) Scope of Supply and Quantity Control
b) Time Control – Monitoring Delays
c) Quality Assurance and Inspections
d) Cost Control - Prices, Taxes and Payments;
e) Logistics: Transportation, Receiving, Storage and Issue of Goods
f) Contract Administration:
i) Performance Security
ii) Amendments to the contract;
iii) Safeguards for handing over Procuring Entity materials/equipment to contractors;
iv) Monitoring Supplier Performance
v) Monitoring Supplier Obligations
vi) Contract closure;
g) Breach of Contract, Remedies and Termination;
h) Dispute resolution;
9.2. Scope of Supply and Quantity Control
9.2.1 Quantity Tolerance - Minor Short/ Excess Deliveries
Minor shortfall/ excess deliveries in the last/ final consignment are unavoidable due to the
manufacturing and supply chain vagaries. Although to close the contract, an amendment may
require to be issued, yet to simplify the process, the consignee receiving the material can be
authorised to treat the Contract as completed, provided the deliveries are short/ excess upto
5 per cent of the total value of the Contract or Rs. 5 Lakhs, whichever is less. Payment will be
made without the issue of formal contract amendment and reference to the ultimate user/
indentor. Only the supplied quantity shall be paid for as per the terms of the contract. This
shall not be applicable to indivisible items or machinery and plant.
9.2.2 Option Clause
1. Under this clause, the purchaser retains the right to place orders for an additional quantity
up to a specified percentage of the originally contracted quantity at the same rate and
terms of the contract during the currency of the contract. This clause and percentage
should be part of the Tender Document and the contract and ideally should not exceed
25-30% (Please refer to para 7.6.4 above). Approval should be obtained from the CA (who
originally approved the tender decision) to exercise the option clause based on the value
193Chapter 9: Contract Management
of the contract and the increased quantity. In case the recalculated value of the contract
goes beyond the delegation of powers of the original CA, approval of the CA for the
enhanced value may be taken.
2. Conditions Governing Operation of Option Clause: Additional demands should be
available for coverage, and over-provisioning may be avoided by keeping informed the
officers concerned with provisioning/tender evaluation for the next cycle of procurement.
The following points must be kept in mind while operating the option clause:
a) If the quantity has been increased under the option clause, the negative option clause
should not be invoked thereafter, or vice a versa.
b) In case of a decrease in the ordered quantity, it would be fair to allow the firm to supply
work-in-progress or goods already put up for inspection;
c) There should be no declining trend in the price of the stores as evidenced by the fact
that no order has since been placed at lower rates and no tender has been opened
since the time offers have been received at lower rates – even if not finalised;
d) If the option clause exists during the provisioning of the next cycle and tender
evaluation in the next cycle of procurement shows an increasing price trend, the
application of the option clause must be positively considered. The contract
management authority must also keep an eye on delivery against the contract. If other
conditions are satisfied, the option clause must be exercised;
e) The option clause is normally exercised after receipt of 50 (fifty) per cent quantity. If
the delivery period is going to expire and other conditions are fulfilled, it can be
exercised even earlier;
f) The option clause shall be exercised during the currency of the contract so that the
contractor has reasonable time/notice for executing such an increase. It can be
exercised even if the quantity of the original ordered order is completed before the
original last date of delivery. If not already agreed upon, the delivery period shall be
fixed for the additional quantity on the lines of the delivery period in the original order.
This will satisfy the requirement of giving reasonable notice to the supplier to exercise
the option clause;
g) This provision can also be exercised in case of PAC/single supplier OEM cases.
h) However, where parallel contracts on multiple suppliers are available, care should be
taken in exercising the option clause so that the original tender decision of splitting
quantities and differential pricing is not upset or vitiated. Other things being equal, the
supplier with the lower rate should first be considered for the option quantity.
9.3. Time Control – Monitoring Delays
9.3.1 Delivery Period
1. The period for delivery of the ordered goods and completion of any allied service(s) thereof
(such as installation and commissioning of the equipment, operators’ training, and so on)
are to be properly specified in the contract with definite dates and these shall be deemed
to be the essence of the contract. The delivery period stipulated in contracts should be
specific and practical. Vague and ambiguous terms such as 1,000/5,000 (one to five
thousand) numbers per month, 2 to 16 (two to sixteen) weeks from the date of receipt of
order, ‘immediate’, ‘ex-stock’, ‘as early as possible’, ‘off the shelf’, ‘approximately’ and the
like should be scrupulously avoided as these will not be legally binding.
2. In the case of items such as raw material, in which consignments are delivered throughout
the year, a delivery schedule of the monthly rate of supply should be specified. It is usual
194Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
of the contract and the increased quantity. In case the recalculated value of the contract in such cases that there is a slight deviation from such monthly rate of supply. It should be
goes beyond the delegation of powers of the original CA, approval of the CA for the clarified in such cases that the variation in the periodic rate of supply within +/- 10 (ten) per
enhanced value may be taken. cent in any calendar month or +/- seven per cent cumulative in any calendar quarter, or
2. Conditions Governing Operation of Option Clause: Additional demands should be +/- five per cent cumulative in any calendar year would not be considered as a violation of
available for coverage, and over-provisioning may be avoided by keeping informed the delivery schedule and would not attract LD. Any excess quantity supplied even beyond
officers concerned with provisioning/tender evaluation for the next cycle of procurement. such variations shall also not attract LD but may be rejected as a violation of the delivery
The following points must be kept in mind while operating the option clause: schedule if the Procuring Entity finds it inconvenient to store/ use.
a) If the quantity has been increased under the option clause, the negative option clause 3. Unless otherwise agreed, the buyer of goods is not bound to accept instalments or part
should not be invoked thereafter, or vice a versa. deliveries.
b) In case of a decrease in the ordered quantity, it would be fair to allow the firm to supply
9.3.2 Terms of Delivery
work-in-progress or goods already put up for inspection;
Terms of delivery (FOR, FOB, CIF, CFR, and so on), inter alia, determine the delivery point of
c) There should be no declining trend in the price of the stores as evidenced by the fact
the ordered goods from where the purchaser is to receive/collect the goods. It also decides
that no order has since been placed at lower rates and no tender has been opened
the legally critical issue of when the ‘titles of the goods’ have passed to the purchaser. The
since the time offers have been received at lower rates – even if not finalised;
delivery period is to be read in conjunction with the terms of delivery. Therefore, the delivery
d) If the option clause exists during the provisioning of the next cycle and tender
is taken to have been made at the time when goods reach the delivery point as per the delivery
evaluation in the next cycle of procurement shows an increasing price trend, the
terms. Chapter 6 has more details in this regard.
application of the option clause must be positively considered. The contract
management authority must also keep an eye on delivery against the contract. If other
9.3.3 Delays in Delivery
conditions are satisfied, the option clause must be exercised;
1. Delay in Delivery: Suppliers shall be required to adhere to the delivery schedule
e) The option clause is normally exercised after receipt of 50 (fifty) per cent quantity. If
(including any instalment thereof or incidental Work/ Services, e.g., installation,
the delivery period is going to expire and other conditions are fulfilled, it can be
commissioning, operator training, etc.) specified in the purchase order (or as extended)
exercised even earlier;
and, if there is a delay in supplies, it amounts to breach of contract, since ‘Time is the
f) The option clause shall be exercised during the currency of the contract so that the
Essence of the Contract’. The Procuring Entity may, without prejudice to his other rights:
contractor has reasonable time/notice for executing such an increase. It can be
exercised even if the quantity of the original ordered order is completed before the a) Recover from the contractor liquidated damages as per para 9.3.9 below or
original last date of delivery. If not already agreed upon, the delivery period shall be b) treat the delay as a breach of contract as per para 9.8.2 below and avail all the
fixed for the additional quantity on the lines of the delivery period in the original order. remedies therein, although it is in the purchaser’s interest to resort to this provision
This will satisfy the requirement of giving reasonable notice to the supplier to exercise only as a last resort in case of inordinate delays.
the option clause; 2. Inordinate Delays: Inexcusable delays of more than one-fourth (25%) of the total
g) This provision can also be exercised in case of PAC/single supplier OEM cases. completion period shall be treated as inordinate delays. Such inordinate delays may be
h) However, where parallel contracts on multiple suppliers are available, care should be treated as a breach of contract and shall be noted as deficient performance and held
taken in exercising the option clause so that the original tender decision of splitting against the contractor in future tenders. A show-cause notice shall be issued to the
quantities and differential pricing is not upset or vitiated. Other things being equal, the contractor before declaring it a deficient performance. In case Procuring Entity decides to
supplier with the lower rate should first be considered for the option quantity. allow performance of contract, after inordinate delays, maximum limit on LD shall be 10%
(instead of 5%) of the total contract value, as per para 9.3.9-1 below.
9.3. Time Control – Monitoring Delays
3. Delay in Supplies for which Supplier is not Responsible:
9.3.1 Delivery Period a) In cases where there is a delay for which the supplier is not responsible, the delivery
period needs to be re-fixed without imposing any penalty on the supplier (i.e., without
1. The period for delivery of the ordered goods and completion of any allied service(s) thereof
LD and without a denial clause). Normally, in the following circumstances, the supplier
(such as installation and commissioning of the equipment, operators’ training, and so on)
may not be considered to be responsible for the delay:
are to be properly specified in the contract with definite dates and these shall be deemed
i) Cases where the supplier is dependent on the approval of the pre-production
to be the essence of the contract. The delivery period stipulated in contracts should be
sample, and the delay occurs in approving the sample though submitted by the
specific and practical. Vague and ambiguous terms such as 1,000/5,000 (one to five
supplier in time;
thousand) numbers per month, 2 to 16 (two to sixteen) weeks from the date of receipt of
ii) Where extension in the delivery period is granted on account of some omission on
order, ‘immediate’, ‘ex-stock’, ‘as early as possible’, ‘off the shelf’, ‘approximately’ and the
the part of the purchaser, which affects the due performance of the contract by the
like should be scrupulously avoided as these will not be legally binding.
supplier,
2. In the case of items such as raw material, in which consignments are delivered throughout
iii) Cases where the purchaser controls the entire production schedule of supplier.
the year, a delivery schedule of the monthly rate of supply should be specified. It is usual
194 195Chapter 9: Contract Management
iv) Cases where the production and/or delivery has been affected by Force Majeure
or statutory change or specific executive instructions issued by Govt.
b) There may be delays for which both buyer and supplier may be responsible to a
different extent. In such cases, the levy of LD and Denial clause may be decided on
merits.
9.3.4 Extension of Delivery
1. If, at any time during the currency of the contract, the supplier encounters conditions
hindering the timely delivery of goods, he shall promptly inform the concerned officer in
writing. He should mention its likely duration and request an extension of the delivery
schedule accordingly. On receiving the supplier’s communication, the procuring entity shall
examine the proposal (refer to Annexure 21) and, on approval from the CA, may agree to
extend the delivery schedule, with or without LD and with or without the denial clause (as
defined in Para 9.3.7 below), for completion of the contractor’s contractual obligations,
provided:
a) That a higher rate in the original tender was not accepted against other lower
quotations in consideration of the earlier delivery
b) In the case of fixed price contracts, there is no falling trend in prices for this item, as
evidenced by the fact that, in the intervening period, neither orders have been placed
at rates lower than this contract nor any tender has been opened where such rates
have been received even though the tender is not yet decided. In cases of certain raw
material supplies, where prices are linked to the PVC, extension may be granted even
in case of a falling trend in price indices since the price variation mechanism protects
the purchaser’s interests. However, in such cases, it should be ensured that extensions
are done with the denial clause.
2. Extension of the delivery date amounts to an amendment of the contract. Such an
extension can be only done with the consent of both parties (that is, the purchaser and
supplier). No extension of the delivery date is to be granted suo motu unless the supplier
specifically asks for it. However, in a few cases, it may be necessary to grant an extension
of the delivery period suo motu in the interest of the administration. In such cases, it is
legally necessary to obtain clear acceptance of the extension letter from the supplier.
3. No correspondence should be entered into with the supplier after the expiry of the contract
delivery period or towards the end of it, which has the legal effect of condoning the
delay/breach of contract. When it is necessary to obtain certain information regarding past
supplies, it should be made clear that calling for such information is not intended to keep
the contract alive, that it does not waive the breach and that it is without prejudice to the
rights and remedies available to the purchaser under the terms of the contract. The last
line of such a communication should, therefore, be: “This letter is issued without any
prejudice to Procuring Entity’s rights and remedies under the terms and conditions of the
subject contract and without any commitment or obligation.” A format for such
correspondence is given in Annexure 23.
4. When it is decided to extend the delivery period subject to recovery of LD for delay in
supplies, contractors must be given a warning to this effect in writing at the time of granting
extensions. It is not correct to grant extensions without any mention of the LD if it is
proposed to recover such charges eventually. It is also not correct to grant an extension
of the delivery period by merely stating that the extension is granted “without prejudice to
the rights of the purchaser under the terms and conditions of the contract” as this would
196Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
iv) Cases where the production and/or delivery has been affected by Force Majeure mean that all the options given in the conditions of the contract would be available to the
or statutory change or specific executive instructions issued by Govt. purchaser on expiry of the extended delivery period and would not amount to exercise of
b) There may be delays for which both buyer and supplier may be responsible to a the option to recover LD. To take care of the complex legalities brought out above, an
different extent. In such cases, the levy of LD and Denial clause may be decided on extension of the delivery period, when granted, should only be done in writing in the format
merits. given in Annexure 22.
5. Organisations may put in place a graded authority structure whereby an extension of time
9.3.4 Extension of Delivery
for completion of a contract beyond a specified threshold value of the contract may be
1. If, at any time during the currency of the contract, the supplier encounters conditions granted by the next higher authority.
hindering the timely delivery of goods, he shall promptly inform the concerned officer in
9.3.5 Performance Notice
writing. He should mention its likely duration and request an extension of the delivery
schedule accordingly. On receiving the supplier’s communication, the procuring entity shall A situation may arise where the supply/services have not been completed within the stipulated
examine the proposal (refer to Annexure 21) and, on approval from the CA, may agree to period due to negligence/fault of the supplier; however, the supplier has not made any request
extend the delivery schedule, with or without LD and with or without the denial clause (as for an extension of the delivery period, but the purchaser still requires the contracted
defined in Para 9.3.7 below), for completion of the contractor’s contractual obligations, goods/services, and the purchaser does not want to terminate the contract at that stage. In
provided: such a case, a performance notice (also known as notice-cum-extension letter) may be issued
a) That a higher rate in the original tender was not accepted against other lower to the supplier by suitably extending the delivery date and by imposing LD with denial clauses,
quotations in consideration of the earlier delivery along identical lines as in para 9.3.4 above. The supplier's acceptance of the performance
b) In the case of fixed price contracts, there is no falling trend in prices for this item, as notice and further action thereof should also be processed in the same manner as mentioned
evidenced by the fact that, in the intervening period, neither orders have been placed above. The text of the performance notice will be on similar lines to Annexure 22.
at rates lower than this contract nor any tender has been opened where such rates
9.3.6 Force Majeure Clause (FM)
have been received even though the tender is not yet decided. In cases of certain raw
1. A Force Majeure (FM) means extraordinary events or circumstances beyond human
material supplies, where prices are linked to the PVC, extension may be granted even
control, such as an event described as an act of God (like a natural calamity) or events
in case of a falling trend in price indices since the price variation mechanism protects
such as a war, strike, riots, crimes (but not including negligence or wrong-doing,
the purchaser’s interests. However, in such cases, it should be ensured that extensions
predictable/seasonal rain and any other events specifically excluded in the clause). An FM
are done with the denial clause.
clause in the contract frees both parties from contractual liability and obligation when
2. Extension of the delivery date amounts to an amendment of the contract. Such an
prevented by such events from fulfilling their obligations under the contract. An FM clause
extension can be only done with the consent of both parties (that is, the purchaser and
does not entirely excuse a party's non-performance but only suspends it for the duration
supplier). No extension of the delivery date is to be granted suo motu unless the supplier
of the FM. The firm must give notice of FM within a reasonable time as the conditions
specifically asks for it. However, in a few cases, it may be necessary to grant an extension
permit (say, not later than 14 days after its occurrence), and it cannot be claimed ex-post
of the delivery period suo motu in the interest of the administration. In such cases, it is
facto. There may be an FM situation affecting the purchase organisation only. In such a
legally necessary to obtain clear acceptance of the extension letter from the supplier.
situation, the purchase organisation is to communicate with the supplier along similar lines
3. No correspondence should be entered into with the supplier after the expiry of the contract
as above for further necessary action. If the performance in whole or in part or any
delivery period or towards the end of it, which has the legal effect of condoning the
obligation under this contract is prevented or delayed by any reason of FM for a period
delay/breach of contract. When it is necessary to obtain certain information regarding past
exceeding 90 (ninety) days, either party may, at its option, seek to terminate the contract
supplies, it should be made clear that calling for such information is not intended to keep
without any financial repercussion on either side.
the contract alive, that it does not waive the breach and that it is without prejudice to the
2. Notwithstanding the punitive provisions contained in the contract for delay or breach of
rights and remedies available to the purchaser under the terms of the contract. The last
contract, the supplier would not be liable for imposition of any such sanction so long as the
line of such a communication should, therefore, be: “This letter is issued without any
delay and/or failure of the supplier in fulfilling its obligations under the contract is the result
prejudice to Procuring Entity’s rights and remedies under the terms and conditions of the
of an event covered in the FM clause.
subject contract and without any commitment or obligation.” A format for such
correspondence is given in Annexure 23. 9.3.7 Denial Clause (DC)
4. When it is decided to extend the delivery period subject to recovery of LD for delay in
The buyer should protect himself against extra expenditure during the extended period by
supplies, contractors must be given a warning to this effect in writing at the time of granting
stipulating a denial clause (over and above the levy of LD) in the letter informing the supplier
extensions. It is not correct to grant extensions without any mention of the LD if it is
of the extension of the delivery period. In the denial clause, wherever delay in delivery is due
proposed to recover such charges eventually. It is also not correct to grant an extension
to a default by the seller, any increase in statutory duties and/or upward rise in prices due to
of the delivery period by merely stating that the extension is granted “without prejudice to
the PVC clause and/or any adverse fluctuation in foreign exchange are to be borne by the
the rights of the purchaser under the terms and conditions of the contract” as this would
seller during the extended delivery period, while the purchaser reserves his right to get any
196 197Chapter 9: Contract Management
benefit of a downward revisions in statutory duties, PVC, and foreign exchange rate during
such period. Thus, PVC, other variations, and foreign exchange clauses, in such cases,
operate only during the original delivery period. The format of the denial clause is available in
Annexure 22.
9.3.8 Liquidated Damages (LD)
Compensation of loss on account of late delivery (actually incurred as well as notional) where
loss is pre-estimated and mutually agreed to is termed as Liquidated Damages (LD). The law
allows recovery of pre-estimated loss provided such a term is included in the contract, and
there is no need to establish actual loss due to late supply. However, it would strengthen the
Procuring Entity’s rights if it were established and kept on record that inconvenience and loss
have been caused due to the delay in supplies, though the loss cannot be exactly quantified,
and hence liquidated damages are applicable as a genuine pre-estimate of the loss.
9.3.9 Quantum of LD
1. While granting an extension of the delivery period, where the delivery of stores or any
instalment thereof is accepted after the expiry of the original delivery period, the CA may
recover from the contractor, as agreed, as LD a sum equivalent to 0.5 (half) per cent of
the delivered price (including elements of GST, freight and variations as per sub-para 2)
below) of the delayed Goods and/ or incidental Works/ Services for each week of delay or
part thereof until actual delivery or performance, subject to a maximum deduction of the
5% (or any other percentage if prescribed in the contract) of the total contract value. In
case of inordinate delay (para 9.3.3-2 above) this maximum deduction shall be 10% of the
total contract value.
2. In contracts governed by any variation (PVC, ERV or statutory variations), LDs (if a
percentage of the price) will be applicable on the price as varied by the operation of the
PVC. LDs accrue only in case of delayed supplies. Where or as far as no supplies have
been made under a contract, upon cancellation, recovery of only the loss occasioned
thereby can be made, notwithstanding the fact that prior to the cancellation, one or more
extensions of the delivery period with reservation of the right to LD are granted.
3. As mentioned in para 9.5.2-3-e) below, for purpose of GST, liquidated damages should be
shown as deductions on the invoice value by the contractor.
9.3.10 Waiver of LD
1. There should normally be no system of waiver of LDs for delayed supplies in supply
contracts and it may strictly be an exception rather than a rule. For an extension of the
delivery date with waiver of LD, approval of the CA with consultation of associated Finance
may be taken and justifications recorded.
2. Government establishments/Departments, as distinct from PSUs, which execute contract
work should not be dealt with as ordinary contractors and not generally be penalised for
late delivery and claims for loss on risk-purchase should not be enforced against them.
Serious cases of defaults should, however, be brought to the notice of the Head of
Department or the Government Department concerned.
3. In the case of development/indigenisation contracts, LDs are not levied. However, the
nature of such contracts should be declared at the time of placing them.
9.3.11 Handling Deliveries at the last moment or after the Expiry of the Delivery
Period
198Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
benefit of a downward revisions in statutory duties, PVC, and foreign exchange rate during 1. As per law, if stores are accepted after the expiry of the delivery date of a particular
such period. Thus, PVC, other variations, and foreign exchange clauses, in such cases, instalment without an extension in the delivery period having been given, even duly
operate only during the original delivery period. The format of the denial clause is available in reserving our rights to levy LD, it amounts to voluntary abrogation of our legal rights under
Annexure 22. the contract to claim LDs or other remedies.
2. If the contractor makes supplies locally after the expiry of the delivery period, the supplies
9.3.8 Liquidated Damages (LD)
may be provisionally retained under a franking clause reserving right, and the contractor
Compensation of loss on account of late delivery (actually incurred as well as notional) where
may be asked to obtain an extension of the delivery period from an authorised officer with
loss is pre-estimated and mutually agreed to is termed as Liquidated Damages (LD). The law
or without any LD/denial clause.
allows recovery of pre-estimated loss provided such a term is included in the contract, and
“Please note that materials have been supplied after the expiry of the
there is no need to establish actual loss due to late supply. However, it would strengthen the
contracted delivery date, and its provisional retention does not acquiesce
Procuring Entity’s rights if it were established and kept on record that inconvenience and loss
or condone the late delivery. It does not intend or amount to an extension
have been caused due to the delay in supplies, though the loss cannot be exactly quantified,
of the delivery period or keeping the contract alive. You may apply for an
and hence liquidated damages are applicable as a genuine pre-estimate of the loss.
extension of delivery date from the procuring entity. The goods are being
9.3.9 Quantum of LD retained without prejudice to the rights of the Government of India under
the terms and conditions of the contract.”
1. While granting an extension of the delivery period, where the delivery of stores or any
3. As regards supplies coming from outside contractors, if the contractor dispatches the
instalment thereof is accepted after the expiry of the original delivery period, the CA may
stores after the expiry of the delivery period, the consignee should, after the receipt of the
recover from the contractor, as agreed, as LD a sum equivalent to 0.5 (half) per cent of
railway receipt, lorry receipt or goods consignment note or airway bill, send an intimation
the delivered price (including elements of GST, freight and variations as per sub-para 2)
to the contractor stating that the action taken by him in dispatching the goods after expiry
below) of the delayed Goods and/ or incidental Works/ Services for each week of delay or
of the delivery date is at his own risk and responsibility and that the consignee is not liable
part thereof until actual delivery or performance, subject to a maximum deduction of the
for any demurrage, wharfage and deterioration of goods at the destination station and, in
5% (or any other percentage if prescribed in the contract) of the total contract value. In
his interest, the contractor should get an extension of the delivery period from the
case of inordinate delay (para 9.3.3-2 above) this maximum deduction shall be 10% of the
purchasers. A copy of the communication sent to the contractor should also be sent to the
total contract value.
purchaser.
2. In contracts governed by any variation (PVC, ERV or statutory variations), LDs (if a
4. In the case of imports, the contractor must not dispatch the consignment after the expiry
percentage of the price) will be applicable on the price as varied by the operation of the
of the delivery period without taking a prior extension of the delivery period. In any case,
PVC. LDs accrue only in case of delayed supplies. Where or as far as no supplies have
the terms of LC should be such that if there are dispatches beyond the delivery period,
been made under a contract, upon cancellation, recovery of only the loss occasioned
payment should be denied without a levy of full LD and without a formal extension of the
thereby can be made, notwithstanding the fact that prior to the cancellation, one or more
delivery period by the purchaser.
extensions of the delivery period with reservation of the right to LD are granted.
3. As mentioned in para 9.5.2-3-e) below, for purpose of GST, liquidated damages should be 9.3.12 Minor Short/ Excess Deliveries
shown as deductions on the invoice value by the contractor.
Minor shortfall/ excess deliveries in the last/ final consignment are unavoidable due to the
9.3.10 Waiver of LD manufacturing and supply chain vagaries. Although to close the contract, an amendment may
require to be issued, yet to simplify the process, the consignee receiving the material can be
1. There should normally be no system of waiver of LDs for delayed supplies in supply
authorised to treat the Contract as completed, provided the deliveries are short/ excess upto
contracts and it may strictly be an exception rather than a rule. For an extension of the
5 per cent of the total value of the Contract or Rs. 5 Lakhs, whichever is less. Payment will be
delivery date with waiver of LD, approval of the CA with consultation of associated Finance
made without the issue of formal contract amendment and without reference to the ultimate
may be taken and justifications recorded.
user/ indentor. This shall not be applicable to indivisible items or machinery and plants.
2. Government establishments/Departments, as distinct from PSUs, which execute contract
work should not be dealt with as ordinary contractors and not generally be penalised for 9.4. Quality Assurance and Inspections
late delivery and claims for loss on risk-purchase should not be enforced against them.
9.4.1 Quality Assurance (QA)
Serious cases of defaults should, however, be brought to the notice of the Head of
Department or the Government Department concerned. 1. In the context of procurement of goods, the quality assurance (QA) process is needed to
provide adequate confidence that a procured product will satisfy the standards of quality
3. In the case of development/indigenisation contracts, LDs are not levied. However, the
and serve the purpose for which it is being procured. QA consists of three components:
nature of such contracts should be declared at the time of placing them.
a) Defining quality standards;
9.3.11 Handling Deliveries at the last moment or after the Expiry of the Delivery
b) Planning assurance of quality;
Period
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c) Measurement of quality.
2. The description and TS define the quality standards expected from the product.
3. Planning for QA is done by specifying the qualifications criteria for the suppliers to ensure
that they have the technical, infrastructure and financial capabilities to meet the required
quality standards. Specifications also lay down quality control requirements to indicate
parameters, target values, tolerances, and methods of measurement of various
parameters that constitute the standards of quality. This also involves laying down the type
of inspection agency for inspection.
4. Measurement of quality is done through a scheme of inspections at the contract
management stage, which lays down the actual process of inspection.
9.4.2 Inspections – Measuring Quality Standards
The stages and modes of inspection may vary depending on the nature of the goods, the total
value of the contract, the location of the supplier, the location of the user, and so on.
Depending on the nature of the goods being procured, distinct types of inspection may usually
be adopted, as described below.
9.4.3 Types of Inspection
1. Pre-dispatch Inspection:
a) A pre-dispatch inspection may be conducted either during various stages of the
production process (which is known as stage inspection) or on the production of the
finished products but before the dispatch of the goods from the supplier’s premises.
Stage inspection may be used for highly technical goods whose quality of the
manufacturing process is likely to have a considerable effect on the final quality and
durability of the goods. Even after pre-dispatch inspections, these materials should be
inspected again upon receipt as a matter of abundant precaution.
b) Inspection of the materials before dispatch shall be carried out by the inspection
agency nominated in the contract or by its representative at the premises of the
supplier in accordance with the inspection procedure laid down and incorporated in the
purchase order.
c) The supplier should bear the testing charges for samples, and this should be made
clear at the enquiry stage itself to avoid claims later/or affect his position in the
comparative statement of offers. Any special testing involving significant financial
implications shall be settled prior to placement of the order, and such costs should
form part of the evaluation.
d) In the case of offshore supplies, the pre-dispatch inspection clause shall be
incorporated in the purchase order wherever required:
e) The procuring entity may depute its representative or a third-party inspection agency
to the supplier’s manufacturing premises to carry out/witness inspection and testing,
performance testing at its discretion;
f) Alternatively, the Procuring Entity shall retain an option to waive the above and accept
the material based on the supplier’s internal test report, guarantee and fitment
certificate. In this regard, the written approval of the HoD of the Indenting Department
should be obtained, and the reasons for it should be recorded.
g) Whenever the inspection is carried out at the supplier’s manufacturing premises, an
inspection on receipt of goods at Procuring Entity shall also be carried out by an officer
of the Indenting Department or a third-party inspection agency, as the case may be.
200Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
c) Measurement of quality. h) It has been brought to the notice of the Department of Expenditure that the contracts
2. The description and TS define the quality standards expected from the product. signed with suppliers by some of the Ministries/ Departments have clauses of pre-
inspection at the firm’s premises, where there is a provision that the suppliers or the
3. Planning for QA is done by specifying the qualifications criteria for the suppliers to ensure
vendors will pay for the travel, stay, hospitality and other expenses of the Inspecting
that they have the technical, infrastructure and financial capabilities to meet the required
officials. This is not in keeping with the need to safeguard the independence of the
quality standards. Specifications also lay down quality control requirements to indicate
inspecting teams. Such provisions in contracts need to be discouraged so that
parameters, target values, tolerances, and methods of measurement of various
Inspections are not compromised. Necessary steps may be taken to avoid such
parameters that constitute the standards of quality. This also involves laying down the type
provisions in the contracts with suppliers/ vendors strictly. Please also refer to para
of inspection agency for inspection.
3.5-1.
4. Measurement of quality is done through a scheme of inspections at the contract
2. Inspection of Goods on Receipt at Consignee/User’s Site:
management stage, which lays down the actual process of inspection.
a) Post-delivery inspection is carried out upon receipt of goods before acceptance. This
9.4.2 Inspections – Measuring Quality Standards
should be typically done for goods that are available off-the-shelf and are BIS-marked.
The stages and modes of inspection may vary depending on the nature of the goods, the total All final goods that may be directly consumed or utilised on delivery (excluding
value of the contract, the location of the supplier, the location of the user, and so on. machinery installations and so on) and for which detailed inspection of the
Depending on the nature of the goods being procured, distinct types of inspection may usually manufacturing process is not required, and only a physical inspection regarding their
be adopted, as described below. physical characteristics may be inspected using this method. On receipt of goods at
stores, the storekeeper should immediately notify the officer nominated for inspection,
9.4.3 Types of Inspection
requesting to schedule an inspection. The inspecting officer should then fix a date for
1. Pre-dispatch Inspection: the inspection.
a) A pre-dispatch inspection may be conducted either during various stages of the b) In procurement involving samples (please refer to para 2.2.1-9, discouraging
production process (which is known as stage inspection) or on the production of the evaluation of samples/ demos after bid opening), there should be three sealed
finished products but before the dispatch of the goods from the supplier’s premises. reference samples (one with the Procuring Entity, one for Inspection and one with the
Stage inspection may be used for highly technical goods whose quality of the contractor for guidance during manufacture). The Contract may, if considered
manufacturing process is likely to have a considerable effect on the final quality and necessary, also provide for the submission of a pre-production sample matching the
durability of the goods. Even after pre-dispatch inspections, these materials should be purchaser’s reference sample before giving clearance for bulk production of the
inspected again upon receipt as a matter of abundant precaution. supply. In such cases, supplies/ pre-production samples must be inspected for
b) Inspection of the materials before dispatch shall be carried out by the inspection indeterminate characteristics with the reference sample for inspection, whereas for the
agency nominated in the contract or by its representative at the premises of the remaining characteristics it must be in conformity with the laid down
supplier in accordance with the inspection procedure laid down and incorporated in the drawings/specifications (which may be done by any other type/ agency of inspection,
purchase order. if so provided in the contract). In the case of pre-production samples, a go-ahead for
c) The supplier should bear the testing charges for samples, and this should be made bulk production shall not be given unless these pass the inspection. However, delay
clear at the enquiry stage itself to avoid claims later/or affect his position in the should be avoided in grant of clearance.
comparative statement of offers. Any special testing involving significant financial c) The consignee has the right to reject the goods upon receipt during the final
implications shall be settled prior to placement of the order, and such costs should inspection of delivery even though the goods have already been inspected and cleared
form part of the evaluation. at the pre-dispatch stage by the Procuring Entity’s inspector. However, such rejection
d) In the case of offshore supplies, the pre-dispatch inspection clause shall be should be strictly within the contractual terms and conditions, and no new condition
incorporated in the purchase order wherever required: should be adopted when rejecting the goods during the final inspection.
e) The procuring entity may depute its representative or a third-party inspection agency d) Goods accepted by the purchaser at the initial and final inspections, in terms of the
to the supplier’s manufacturing premises to carry out/witness inspection and testing, contract, shall in no way dilute the purchaser's right to reject them later if found deficient
performance testing at its discretion; in terms of the warranty clause of the contract.
f) Alternatively, the Procuring Entity shall retain an option to waive the above and accept e) In case of rejection of goods at this stage, the material rejection advice/rejection memo
should be sent to all concerned, which is the firm, purchaser, pre-inspecting agency,
the material based on the supplier’s internal test report, guarantee and fitment
paying authority, associate bill paying authority, and so on. The concerned paying
certificate. In this regard, the written approval of the HoD of the Indenting Department
authority, as per the contract and associate bill paying authority, should note the
should be obtained, and the reasons for it should be recorded.
rejection advice details in its recovery register to effect recovery of payments made,
g) Whenever the inspection is carried out at the supplier’s manufacturing premises, an
as the case may be. In case of replacement supply against the rejected lot of goods,
inspection on receipt of goods at Procuring Entity shall also be carried out by an officer the process should remain the same in terms of the sequence of pre-
of the Indenting Department or a third-party inspection agency, as the case may be. inspection/inspection as laid down in the contract prior to acceptance by the consignee.
200 201Chapter 9: Contract Management
In case of acceptance of the replacement supply/ rejected supply after rectification, the
earlier issued material rejection advice/ rejection memo should be withdrawn under
advice to all concerned.
3. Manufacturer’s Quality Self-certification:
a) In case goods are imported from abroad, pre-dispatch inspection of goods at the
supplier's premises involves considerable expenditure on the purchaser. In such a
situation, the purchaser may substitute pre-dispatch inspection by its inspector with
the manufacturer's in-house inspection report and Quality Self-certification. However,
before adopting this procedure, the nature and cost of the goods ordered, the
reputation of the supplier, and so on should also be kept in view, and appropriate
decisions should be made. To check the reputation and background of the supplier,
the purchase organisation may also request the Indian embassy located in that country
for a report on the technical and financial competence of the firm. Furthermore,
trustworthy publications such as Thomas Register, Dun and Brad Street Register, and
so on are also available in the USA and Europe and provide authentic technical and
financial data and details of the manufacturing companies located in those countries.
Such publications may also be relied upon for this purpose. Acceptance of materials
under the firm’s quality self-certification may be considered where:
i) The user Departments indicate, in their indent, that physical inspection is not
necessary and that the materials can be accepted on the firm’s quality self-
certification;
ii) At the Contract Management stage, where pre-dispatch provisions exist, if the user
department justifies substituting the Manufacturer’s Quality Self-certification
instead of pre-dispatch inspection to meet urgent requirements from a reputed
manufacturer’s as per sub-para-a) above, and where the firm is agreeable to 100
(hundred) per cent payment against the consignee’s receipt and acceptance, this
waiver may be approved by CA. In such cases, the user Departments themselves
should be responsible for ensuring the quality of goods supplied. Justification for
the waiver should be recorded.
4. Inspection on Installation and Commissioning:
This method is adopted to check the performance and output of equipment or machinery after
it is commissioned and operational at the site.
9.4.4 Types of Inspection Agencies
Normally, inspection modalities or agencies for inspections specified in the contract should
not be changed. In rare cases, when this becomes inescapable, it should be done with the
approval of the CA, justifying the rare circumstances, and ensuring that no undue benefit
accrues to the contractor.
1. Internal Inspection Authorities:
Wherever technical expertise is available in-house, an internal officer of the Indenting
Department is nominated for inspection. The consignee should be the final authority for the
acceptance of goods.
2. External Inspecting Authorities:
a) In case the Procuring Entity does not have the technical expertise or for other relevant
reasons, the inspection may also be entrusted to a third-party inspection authority. The
procuring entity, however, retains the right to reject the consignment, even if third-party
inspection authorities have cleared it.
202Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
In case of acceptance of the replacement supply/ rejected supply after rectification, the b) Sometimes, it becomes necessary to conduct a type test, acceptance test, or special
earlier issued material rejection advice/ rejection memo should be withdrawn under test at external laboratories when facilities for these tests are not available in-house
advice to all concerned.
with the supplier or if carrying out confirmatory tests is considered desirable before
3. Manufacturer’s Quality Self-certification:
accepting the goods. The Procuring Entity should draw up a list of approved
a) In case goods are imported from abroad, pre-dispatch inspection of goods at the laboratories for this purpose, to which the samples drawn from the lots offered by the
supplier's premises involves considerable expenditure on the purchaser. In such a supplier can be sent for tests. The list should also contain approved laboratories, which
situation, the purchaser may substitute pre-dispatch inspection by its inspector with can be used as referral/appellate laboratories for retesting when samples tested at one
the manufacturer's in-house inspection report and Quality Self-certification. However, laboratory are decided to be re-tested. The following guidelines should apply to such
before adopting this procedure, the nature and cost of the goods ordered, the cases:
reputation of the supplier, and so on should also be kept in view, and appropriate
i) External testing may invariably be done by nationally accredited or reliable
decisions should be made. To check the reputation and background of the supplier,
laboratories, preference being given to the National Test House (NTH). For testing
the purchase organisation may also request the Indian embassy located in that country
the samples drawn from the lots offered by the supplier, an inspection agent
for a report on the technical and financial competence of the firm. Furthermore,
qualified to conduct random sampling in accordance with Quality Assurance
trustworthy publications such as Thomas Register, Dun and Brad Street Register, and
requirements should make the selection of samples;
so on are also available in the USA and Europe and provide authentic technical and
ii) Test reports must contain the values obtained in the tests besides fail/pass results.
financial data and details of the manufacturing companies located in those countries.
The laboratory must preserve the sample and test records for a period of three
Such publications may also be relied upon for this purpose. Acceptance of materials
years;
under the firm’s quality self-certification may be considered where:
iii) The Department should lay down a liability statement for costs expended on tests,
i) The user Departments indicate, in their indent, that physical inspection is not dispatch of samples, transportation costs, test charges, and so on., in respect of
necessary and that the materials can be accepted on the firm’s quality self- samples tested at outside laboratories as may be applicable and
certification; iv) In cases where the samples are to be tested at the supplier’s cost because of the
ii) At the Contract Management stage, where pre-dispatch provisions exist, if the user non-availability of his own testing arrangements, the responsibility of depositing the
department justifies substituting the Manufacturer’s Quality Self-certification testing fees would rest with the supplier.
instead of pre-dispatch inspection to meet urgent requirements from a reputed v) Normally, unless otherwise intended in the contract, charges of routine testing prior
manufacturer’s as per sub-para-a) above, and where the firm is agreeable to 100 to dispatch of materials are to be borne by the supplier and charges of testing of
(hundred) per cent payment against the consignee’s receipt and acceptance, this materials after receipt by the consignee are to be borne by the procuring agency.
waiver may be approved by CA. In such cases, the user Departments themselves The contract should clearly state the responsibility for the cost of materials
should be responsible for ensuring the quality of goods supplied. Justification for expended in tests and charges for special tests, e.g., type tests or tests at external
the waiver should be recorded. labs. Even where the procuring entity is responsible for testing charges, if the
4. Inspection on Installation and Commissioning: material fails in the test, the charges shall become the responsibility of the seller.
This method is adopted to check the performance and output of equipment or machinery after 3. Joint Inspection on Complaint:
it is commissioned and operational at the site. In case a written complaint is received from the supplier disputing the rejection of goods by
the Procuring Entity (please refer to para 9.4.3-2-e), it should be jointly investigated by a team
9.4.4 Types of Inspection Agencies
consisting of an authorised representative of the Procuring Entity, a senior representative of
Normally, inspection modalities or agencies for inspections specified in the contract should the inspecting agency who is conversant with the goods and an authorised representative of
not be changed. In rare cases, when this becomes inescapable, it should be done with the the supplier. In case the firm fails to associate with a joint inspection, it should be held with the
approval of the CA, justifying the rare circumstances, and ensuring that no undue benefit pre-inspecting agency.
accrues to the contractor.
9.4.5 Issue of Inspection Report
1. Internal Inspection Authorities:
Wherever technical expertise is available in-house, an internal officer of the Indenting After satisfactory inspection and tests, the acceptable goods shall be stamped, labelled,
Department is nominated for inspection. The consignee should be the final authority for the marked, or sealed in such a way as to make subsequent identification and tally with the
acceptance of goods. inspection report of accepted lots easy for the consignee/user. The following guidelines should
be used for inspection reports to be issued:
2. External Inspecting Authorities:
1. Each inspecting officer shall be supplied with acceptance stamps, lead seals, pliers, rubber
a) In case the Procuring Entity does not have the technical expertise or for other relevant
stamps, stencils, labels, stickers, holograms, and so on, according to requirements, for
reasons, the inspection may also be entrusted to a third-party inspection authority. The
sealing and marking the inspected goods in terms of the contract. He will be responsible
procuring entity, however, retains the right to reject the consignment, even if third-party
for the safekeeping of these articles and shall ensure that unauthorised persons do not
inspection authorities have cleared it.
202 203Chapter 9: Contract Management
misuse them. Unserviceable seals, pliers, stamps, stickers, holograms, and so on shall be
returned to the concerned issuing official. The procuring entity shall lay down detailed
guidelines covering all these aspects. For security reasons and to avoid irregular or
incorrect issues, inspection notebooks should be machine numbered and, wherever
possible, different coloured copies marked for each user. An account of the inspection
notes issued with serial number-wise details shall be maintained in an appropriate register.
The procuring Entity should also develop a foolproof system to avoid any fraudulent and
unauthorised use of the inspection notes. All these security issues can be more easily
addressed in digitally signed inspection notes.
2. There should not be any initial provisional acceptance at a lower level. A time limit shall
be fixed for the issue of inspection documents. The inspection note shall also indicate the
validity period, which is the period by which the supplier must dispatch the accepted goods
to the consignee in terms of the contract. The number of copies of the inspection notes
and their distribution for distinct types of inspections will be as prescribed by the procuring
entity/indentor Department;
3. Inspection reports should be prepared detailing the inspection done, samples examined,
requirements as per the relevant specification/contract and the observations jointly with
the representative of the firm. Each inspection note copy issued should invariably bear the
individual’s name stamp along with the designation and code number of the officer
authorised to sign and issue inspection documents. Facsimiles of the inspection stamps
and their position should be put on the inspected material to help identify the inspected
goods at the consignee's end. Inspection note copies meant for payments should be
attested with the inspecting officer's full signature in ink. The Accounts Department will
make payments only against copies so attested, not against any other copy. Corrections,
if any, on the inspection note should be duly authenticated by the officer issuing it.
Similarly, each continuation sheet, if attached to the inspection note, should be signed by
the inspecting officer at the relevant places, and any correction duly authenticated;
4. Departmental instructions should invariably prescribe that paying authorities will keep a
record of specimen signatures of authorised inspecting authorities for verification with the
signature in the inspection note while authorising payment;
5. A separate inspection report must be prepared for each consignment. In the case of large
consignments, the issue of the inspection report may not be held up until the inspection of
the full consignment is completed. These must be issued for lots inspected every day or
every two days. If the contract is in terms of ‘sets’ or ‘numbers’ and materials are such that
they comprise several components or accessories, the inspection report should be issued
only when all parts, components and accessories forming a set are inspected and
accepted. When plant and equipment are ordered with spares, the inspection report for
spares should not be issued before acceptance of the main equipment. In the case of
contracts for imported materials that involve initial inspection in the country of origin and
final inspection in India, the final inspection note should be issued giving reference to the
certificate issued abroad;
6. For materials that the inspecting officer has rejected, the rejection inspection report should
be issued immediately following the completion of the inspection. In case of total rejections,
no copies should be issued for payments or the accounts office. All the reasons for
rejection and deviations against the governing specifications, drawings or other particulars
should invariably be noted in detail in the “remarks” column of the rejection inspection note.
The rejected material should be given a yellow paint (or a chisel) mark to avoid it being
204Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
misuse them. Unserviceable seals, pliers, stamps, stickers, holograms, and so on shall be submitted again for inspection or supplied to other customers. Such copies should be
returned to the concerned issuing official. The procuring entity shall lay down detailed cancelled across by the inspecting officer with his signature and retained in the inspection
guidelines covering all these aspects. For security reasons and to avoid irregular or file along with the office copy of the rejection inspection note; and
incorrect issues, inspection notebooks should be machine numbered and, wherever 7. No ‘certified true copy’ of the lost original payment copies should be issued until a ‘non-
possible, different coloured copies marked for each user. An account of the inspection payment certificate’ has been received from the accounts officer concerned stating that
notes issued with serial number-wise details shall be maintained in an appropriate register. payment has not been made and should not be made against the original inspection report
The procuring Entity should also develop a foolproof system to avoid any fraudulent and even if received subsequently. This copy must be endorsed as a “certified copy.” This
unauthorised use of the inspection notes. All these security issues can be more easily endorsement should be attested in full in indelible ink by the officer, proving a cross-
addressed in digitally signed inspection notes. reference to the accounts officer’s non-payment certificate with the name stamp and the
2. There should not be any initial provisional acceptance at a lower level. A time limit shall designation and code number of the officer issuing the duplicate copy.
be fixed for the issue of inspection documents. The inspection note shall also indicate the
9.4.6 Material put up for Inspection towards the End of Delivery
validity period, which is the period by which the supplier must dispatch the accepted goods
to the consignee in terms of the contract. The number of copies of the inspection notes 1. As soon as possible, the inspection should commence and be finished, and the inspection
and their distribution for distinct types of inspections will be as prescribed by the procuring report should be issued during the validity period of the contract. In cases where the
entity/indentor Department; supplier offers materials for inspection during the last few days of the contract delivery
period or even on the last day of the contract delivery period, the inspecting officer should
3. Inspection reports should be prepared detailing the inspection done, samples examined,
make efforts to commence the inspection before the expiry of the delivery period.
requirements as per the relevant specification/contract and the observations jointly with
the representative of the firm. Each inspection note copy issued should invariably bear the 2. In cases where it is not possible to commence or conclude the inspection before the expiry
individual’s name stamp along with the designation and code number of the officer of the delivery period, the inspecting officer should immediately, on receipt of the intimation
authorised to sign and issue inspection documents. Facsimiles of the inspection stamps or request for inspection of the materials, bring this to the notice of the supplier orally as
and their position should be put on the inspected material to help identify the inspected well as in writing. He must mention that the materials have been submitted for inspection
goods at the consignee's end. Inspection note copies meant for payments should be at an extremely late stage and that it is not possible to commence/conclude the inspection
attested with the inspecting officer's full signature in ink. The Accounts Department will before the expiry of the delivery period.
make payments only against copies so attested, not against any other copy. Corrections, 3. The supplier should also be informed that the goods offered for inspection should,
if any, on the inspection note should be duly authenticated by the officer issuing it. however, be inspected until the completion of the inspection, which can be after the expiry
Similarly, each continuation sheet, if attached to the inspection note, should be signed by of the delivery period and that such an inspection continuing after the expiry of the delivery
the inspecting officer at the relevant places, and any correction duly authenticated; period is neither intended nor to be construed as condoning the delay or keeping the
4. Departmental instructions should invariably prescribe that paying authorities will keep a contract alive.
record of specimen signatures of authorised inspecting authorities for verification with the 4. Franking Clause on Acceptance and Rejection: In such cases, the inspection note,
signature in the inspection note while authorising payment; whether accepting or rejecting the goods, should be duly franked as per the franking clause
5. A separate inspection report must be prepared for each consignment. In the case of large given below. This clause may also be incorporated in the conditions of the contract:
consignments, the issue of the inspection report may not be held up until the inspection of “The issue of this inspection/rejection report does not acquiesce or
the full consignment is completed. These must be issued for lots inspected every day or condone the late delivery and does not intend or amount to an extension
every two days. If the contract is in terms of ‘sets’ or ‘numbers’ and materials are such that of the delivery period or keeping the contract alive. The goods are being
they comprise several components or accessories, the inspection report should be issued passed/ rejected without prejudice to the rights of the Purchaser under the
only when all parts, components and accessories forming a set are inspected and terms and conditions of the contract.”
accepted. When plant and equipment are ordered with spares, the inspection report for
9.4.7 Approval of Acceptable Deviations
spares should not be issued before acceptance of the main equipment. In the case of
contracts for imported materials that involve initial inspection in the country of origin and Under no circumstances will the inspecting officer have the authority to modify the governing
final inspection in India, the final inspection note should be issued giving reference to the specifications, approved drawings, or approved samples during inspection without reference
certificate issued abroad; to the CA that approved the tender. For all cases of acceptance with deviation, the nature of
6. For materials that the inspecting officer has rejected, the rejection inspection report should deviation, along with a justification for acceptance against such deviation, should be duly
be issued immediately following the completion of the inspection. In case of total rejections, documented. The CA that approved the tender should have the final decision on deviations.
no copies should be issued for payments or the accounts office. All the reasons for Deviations from the contract specifications or requirements not affecting price, quality,
rejection and deviations against the governing specifications, drawings or other particulars performance, and other terms of the contract may be allowed (with or without a nominal
should invariably be noted in detail in the “remarks” column of the rejection inspection note. rebate) at the level of the CA in consultation with the user Department on the merits or nature
The rejected material should be given a yellow paint (or a chisel) mark to avoid it being of deviations.
204 205Chapter 9: Contract Management
In all other cases, the goods should be rejected, giving all reasons by issuing a rejection
inspection report. Rejections should not be made in a piecemeal manner.
9.4.8 Warranty Clause
1. If included, in the case of Works and Capital Equipment, the Warranty clause in the
Contract warrants that Goods supplied by the Contractor would continue to conform to the
description and quality during the specified warranty period (usually, 24 months after
delivery or 18 months from the date of placement in service, whichever is sooner).
Obligations of the contractor under the warranty clause shall survive even though The
Goods may have been inspected, accepted, installed/ commissioned, and paid for by the
Procuring Entity or the contract is terminated for any reason whatsoever. In the
procurement of goods other than capital equipment (and in the case of low-value capital
goods, say up to rupees one lakh), a warranty clause is not called for.
2. The Procuring Entity shall promptly notify in writing to the contractor, during the period
above if the said goods/ stores/ articles are discovered not to conform to the description
and quality or have deteriorated, otherwise than by fair wear and tear (the decision of the
Procuring Entity in that behalf being final and conclusive).
3. Upon receipt of such notice, the contractor shall, within 14 days (or within any other period,
if stipulated in the contract), expeditiously repair, or replace the defective Goods or parts
thereof, free of cost, at the ultimate destination. The Contractor shall take over the replaced
parts/ Goods after providing their replacements, and no claim shall lie on the Procuring
Entity for such replaced parts/ Goods after that.
4. A penalty of 0.5% (half per cent, or as specified in the contract) of the contract value for
every week of delay in response time beyond the specified time as detailed above shall
be recoverable from the Performance/ Warranty Guarantee. The maximum penalty for
warranty failure will be 5% (Five per cent) of the contract value during the whole warranty
period. If there is further such delay after reaching this limit, the Procuring Entity shall be
entitled to encashment of the whole of Performance/ Warranty Guarantee Bonds, besides
recording the adverse performance of the contractor for future tenders.
5. In case of any rectification of a defect or replacement of any defective Goods during the
warranty period, the warranty for the rectified/ replaced Goods shall remain till the original
warranty period.
6. If the contractor, having been notified, fails to rectify/ replace the defect(s) within 21 days
(or within any other period, if stipulated in the contract), it shall amount to a breach of
Contract for default, and the Procuring Entity shall avail any or all remedial action(s)
thereunder, including forfeiture of Warranty/ Performance Bank Guarantee.
9.5. Cost Control - Prices, Taxes and Payments
9.5.1 Prices
1. Prices to be charged by the contractor for the supply of Goods and provision of incidental
Works/ Services shall be fixed and firm and same as the corresponding prices quoted by
the contractor in its bid or during negotiations, if any, and incorporated in the contract
except for any price adjustment authorized in the contract.
2. As mentioned in para 6.6-2) above, if the prices charged are discovered to be higher than
any controlled or regulated price, the Procuring entity shall have the right to either recover
206Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
In all other cases, the goods should be rejected, giving all reasons by issuing a rejection the overcharged amount or to terminate the contract, treating it as a misdemeanour or
inspection report. Rejections should not be made in a piecemeal manner. breach of contract and take any or all punitive remedies available thereunder.
3. The Procuring Entity shall not pay for the consignment of incomplete components unless
9.4.8 Warranty Clause
the full useable Scope of Goods (as per the contract/ Schedule of Requirement) has been
1. If included, in the case of Works and Capital Equipment, the Warranty clause in the
received. Deficiencies in incidental Works/ Services shall also amount to incomplete
Contract warrants that Goods supplied by the Contractor would continue to conform to the
delivery. Spares would not be paid for unless the primary Goods are received.
description and quality during the specified warranty period (usually, 24 months after
4. Price and Exchange Variation Clauses:
delivery or 18 months from the date of placement in service, whichever is sooner).
a) In case the contract provides for a Price Variation Clause (PVC) or Exchange Rate
Obligations of the contractor under the warranty clause shall survive even though The
Variation (ERV) clause or variation on any other account, the price shall be subject to
Goods may have been inspected, accepted, installed/ commissioned, and paid for by the
adjustment on a quarterly basis, as per such clauses, only during the original Delivery
Procuring Entity or the contract is terminated for any reason whatsoever. In the
Period. With the payment of such variations, no additional individual claim shall be
procurement of goods other than capital equipment (and in the case of low-value capital
admissible on account of fluctuations in market rates, increases in taxes/any other
goods, say up to rupees one lakh), a warranty clause is not called for.
levies/tolls, etc.
2. The Procuring Entity shall promptly notify in writing to the contractor, during the period
b) Please refer to para 6.6-5) for provisions of PVC (formula, base date, supply date, time
above if the said goods/ stores/ articles are discovered not to conform to the description
lag for both base/ supply dates, lower and upper cap on PVC);
and quality or have deteriorated, otherwise than by fair wear and tear (the decision of the
c) Any increase due to such variations during the extended delivery period, beyond the
Procuring Entity in that behalf being final and conclusive).
original delivery period, shall not be paid by the Procuring Entity; however, it shall be
3. Upon receipt of such notice, the contractor shall, within 14 days (or within any other period,
entitled to any reduction during this period under the Denial Clause.
if stipulated in the contract), expeditiously repair, or replace the defective Goods or parts
d) Calculations for all variations should be based on the basic price without taxes and
thereof, free of cost, at the ultimate destination. The Contractor shall take over the replaced
duties. Therefore, contracts involving customs duty, foreign exchange fluctuations,
parts/ Goods after providing their replacements, and no claim shall lie on the Procuring
GST, duties and taxes, the percentage and element of duties and taxes included in the
Entity for such replaced parts/ Goods after that.
price should be specifically stated, along with the selling rate of foreign exchange
4. A penalty of 0.5% (half per cent, or as specified in the contract) of the contract value for element considered in the calculation of the price of the imported item. Taxes/ duties
every week of delay in response time beyond the specified time as detailed above shall and penalties, e.g., LD, etc., if any, chargeable and payable ad-valorem shall be
be recoverable from the Performance/ Warranty Guarantee. The maximum penalty for charged at the nett price after variations.
warranty failure will be 5% (Five per cent) of the contract value during the whole warranty e) If the Contract provides for some inputs to be supplied by the Procuring Entity free or
period. If there is further such delay after reaching this limit, the Procuring Entity shall be at a fixed rate, or advance or stage payments have been already made, the value of
entitled to encashment of the whole of Performance/ Warranty Guarantee Bonds, besides such inputs and advance/ stage payments shall be excluded from the value of the
recording the adverse performance of the contractor for future tenders. Goods supplied in the relevant quarter for payment/recovery of price variation.
5. In case of any rectification of a defect or replacement of any defective Goods during the f) If there is a downward price trend, the Contractor may tend to hide this fact. Therefore,
warranty period, the warranty for the rectified/ replaced Goods shall remain till the original while claiming payments where such variations are applicable, the contractor must
warranty period. submit its calculations for each invoice, even if the payment on account of these
6. If the contractor, having been notified, fails to rectify/ replace the defect(s) within 21 days variations is zero. Price reductions due to such variations must be passed on to the
(or within any other period, if stipulated in the contract), it shall amount to a breach of Procuring Entity. Care should be exercised to finalise the price before final payment is
Contract for default, and the Procuring Entity shall avail any or all remedial action(s) made and after obtaining data and documents in support of claims for escalation, if
thereunder, including forfeiture of Warranty/ Performance Bank Guarantee. any. Where the suppliers submit no such claims, an examination of whether there has
been a downward trend in the cost, which the contractor may not bring out, is required.
9.5. Cost Control - Prices, Taxes and Payments
At any rate, an undertaking should be obtained from the contractor to the following
effect in case it becomes necessary to make the final payment before he has submitted
9.5.1 Prices
the required data/documents related to the PVC:
1. Prices to be charged by the contractor for the supply of Goods and provision of incidental
“It is certified that there has been no decrease in the price because of a
Works/ Services shall be fixed and firm and same as the corresponding prices quoted by
decrease in price variation indices in the price variation formula. In the
the contractor in its bid or during negotiations, if any, and incorporated in the contract
event of any decrease of such indices that come to light later regarding the
except for any price adjustment authorized in the contract.
payment claimed by us, we shall promptly notify the purchaser, and we
2. As mentioned in para 6.6-2) above, if the prices charged are discovered to be higher than undertake to refund and agree to the purchaser deducting from our future
any controlled or regulated price, the Procuring entity shall have the right to either recover
payment due any excess payment made to us in this regard.”
206 207Chapter 9: Contract Management
g) Notwithstanding the above formalities, it should be appreciated that it is in the interest
of the purchaser to be vigilant about downward variation, and it is, therefore, the basic
responsibility of the purchase officers to make sure that the benefits of downward
variation, wherever it occurs, are fully availed of.
9.5.2 Payment of Taxes and Duties
1. The contractor shall be entirely responsible for all taxes, duties, fees, levies, etc., incurred
until delivery of the Goods to the Procuring Entity.
2. If applicable under relevant tax laws and rules, the Procuring Entity shall deduct required
taxes on account of GST Reverse Charge Mechanism; Tax Deducted at Source (TDS),
and Tax Collected at Source (TCS) relating to Income Tax, labour cess, royalty etc. from
all payments due to the Contractor and deposit these to respective authorities as per the
existing law in force during the currency of the contract. In the case of foreign bidders,
Corporate tax shall be deducted at source from each invoice as per instructions/orders of
the Government of India, Indian Income Tax Authority.
3. Goods and Services Tax: GST shall be paid as per the rate at which it is liable to be
assessed or has been assessed, provided the transaction of the sale is legally liable to
such taxes and is payable as per the terms of the contract subject to the following
conditions:
a) The payment of GST and GST Cess to the contractor shall be made only on the latter
submitting a GST compliant Bill/ invoice indicating the appropriate HSN code and
applicable GST rate thereon duly supported with documentary evidence as per the
provision of relevant GST Act and the Rules made there under. The delivery shall be
shown as being made in the name, location/ state, and GSTIN of the consignee only;
the location of the procurement office of the procuring entity has no bearing on the
invoicing.
b) The Procuring Entity shall not pay a higher GST rate if leviable due to any
misclassification of the HSN number or incorrect GST rate quoted mistakenly by the
Contractor. Wherever the contractor invoices the Goods at GST rate or HSN number,
which is different from that incorporated in the contract, payment shall be made as per
applicable GST rate, or the GST rates incorporated in the contract/ invoice – whichever
is lower. However, the Procuring Entity shall not be responsible for the contractor's tax
payment or duty under a misapprehension of the law. The Contractor shall be required
to adjust his basic price to the extent required by a higher tax rate billed as per invoice
to match the all-inclusive price mentioned in the contract.
c) In case of undue profiteering by the contractor relating to GST tax, the Procuring Entity
shall treat it as a violation of the Code of Integrity in the contract and avail any or all
punitive actions thereunder, in addition to recovery and action by the GST authorities
under the Act.
d) The contractor should issue receipt vouchers immediately upon receipt of all types of
payments along with tax invoices after adjusting advance payments, if any, as per
contractual terms and GST provisions.
e) Liquidated damages (refer to para 9.3.9 above for its quantum) or any other reduction
(Price Variation or Exchange Rate variation, etc.) should be shown as deductions on
the invoice value by the contractor. Similarly, any increase due to any variation should
be shown as added to the invoice value. The Contractor shall be required to adjust his
208Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
g) Notwithstanding the above formalities, it should be appreciated that it is in the interest basic price to the extent required to adjust the applicable GST rate within the nett
of the purchaser to be vigilant about downward variation, and it is, therefore, the basic balance invoice value.
responsibility of the purchase officers to make sure that the benefits of downward f) While claiming reimbursement of duties, taxes, etc. (like GST) from the Procuring
variation, wherever it occurs, are fully availed of. Entity, as and if permitted under the contract, the contractor shall also certify that in
case it gets any refund out of such taxes and duties from the concerned authorities
9.5.2 Payment of Taxes and Duties
later, it (the contractor) shall refund to the Procuring Entity, the Procuring Entity’s share
1. The contractor shall be entirely responsible for all taxes, duties, fees, levies, etc., incurred out of such refund received by the contractor. The Contractor shall also refund the
until delivery of the Goods to the Procuring Entity. appropriate amount to the Procuring Entity immediately upon receiving the same from
2. If applicable under relevant tax laws and rules, the Procuring Entity shall deduct required the concerned authorities.
taxes on account of GST Reverse Charge Mechanism; Tax Deducted at Source (TDS), g) All necessary adjustment vouchers, such as Credit Notes/ Debit Notes for any short/
and Tax Collected at Source (TCS) relating to Income Tax, labour cess, royalty etc. from excess supplies or revision in prices or any other reason under the contract, shall be
all payments due to the Contractor and deposit these to respective authorities as per the submitted to the Procuring Entity in compliance with GST provisions.
existing law in force during the currency of the contract. In the case of foreign bidders, 4. Customs Duty: Regarding Customs Duty, the contractor shall specify the rate and the
Corporate tax shall be deducted at source from each invoice as per instructions/orders of total amount of customs duty payable regarding imported goods duly indicating the
the Government of India, Indian Income Tax Authority. corresponding Indian Tariff Classification (ITC-HS) applicable for the Goods in question.
3. Goods and Services Tax: GST shall be paid as per the rate at which it is liable to be 5. For Procuring Entities eligible for availing Input Tax Credit:
assessed or has been assessed, provided the transaction of the sale is legally liable to
a) Contractors shall provide necessary documents/ compliances / invoices to enable
such taxes and is payable as per the terms of the contract subject to the following
Procuring Entity (for commercially run entities) to avail of Input tax credit benefits under
conditions:
GST legislation.
a) The payment of GST and GST Cess to the contractor shall be made only on the latter b) The successful bidders should upload the details of the invoices raised on Procuring
submitting a GST compliant Bill/ invoice indicating the appropriate HSN code and Entity on the GST Network within the prescribed time limits and undertake to adhere
applicable GST rate thereon duly supported with documentary evidence as per the to all other compliances under the GST regulations/ legislations.
provision of relevant GST Act and the Rules made there under. The delivery shall be c) In case any credit, refund or other benefit is denied or delayed to the Procuring Entity
shown as being made in the name, location/ state, and GSTIN of the consignee only; due to any non-compliance of GST legislation by the bidder, such as failure to upload
the location of the procurement office of the procuring entity has no bearing on the the details of the supply on the GST portal, failure to pay GST to the Government or
invoicing. due to non-furnishing or furnishing of incorrect or incomplete documents/ information
b) The Procuring Entity shall not pay a higher GST rate if leviable due to any by the bidder, the bidder would reimburse the loss to the Procuring Entity or it shall
misclassification of the HSN number or incorrect GST rate quoted mistakenly by the recover may recover the same, but not limited to, the tax loss, interest and penalty.
Contractor. Wherever the contractor invoices the Goods at GST rate or HSN number,
9.5.3 Statutory Variation Clause:
which is different from that incorporated in the contract, payment shall be made as per
applicable GST rate, or the GST rates incorporated in the contract/ invoice – whichever Unless otherwise stated in the contract, statutory variation (fresh imposition and/ or variation)
is lower. However, the Procuring Entity shall not be responsible for the contractor's tax in applicable GST rate/ Customs Duties or other taxes and duties mentioned in the contract,
payment or duty under a misapprehension of the law. The Contractor shall be required only during the period from the date of submission of the tender to the date of acceptance of
to adjust his basic price to the extent required by a higher tax rate billed as per invoice the tender (that is, placement of the contract) and during the original/ re-fixed delivery period
to match the all-inclusive price mentioned in the contract. of the contract shall be borne by the Procuring Entity. Any increase in the rates of GST beyond
c) In case of undue profiteering by the contractor relating to GST tax, the Procuring Entity the original/ re-fixed delivery period shall be borne by the contractor. However, during such a
shall treat it as a violation of the Code of Integrity in the contract and avail any or all period, the benefit of any reduction in the GST rate must be passed on to the Procuring Entity.
punitive actions thereunder, in addition to recovery and action by the GST authorities However, GST rate amendments shall be considered for the quoted HSN code only, against
under the Act. documentary evidence, provided such an increase in GST rates is after the tender submission
d) The contractor should issue receipt vouchers immediately upon receipt of all types of date and shall not be applicable for any misquotation of the HSN number or incorrect GST
payments along with tax invoices after adjusting advance payments, if any, as per rate by the bidder. The Procuring Entity is not liable for any claim from the contractor on
contractual terms and GST provisions. account of fresh imposition and/ or increase (including statutory increase) of GST, customs
e) Liquidated damages (refer to para 9.3.9 above for its quantum) or any other reduction duty, or other duties on raw materials and/ or components used directly in the manufacture of
(Price Variation or Exchange Rate variation, etc.) should be shown as deductions on the contracted Goods taking place during the pendency of the contract unless such liability is
the invoice value by the contractor. Similarly, any increase due to any variation should expressly agreed to in terms of the contract.
be shown as added to the invoice value. The Contractor shall be required to adjust his
208 209Chapter 9: Contract Management
(Note: The re-fixed delivery period means the fresh delivery period, which is arrived at
by recasting the original contractual delivery period after taking care of the lost period
for which the supplier was not responsible. Refer para 9.3.3-3)
9.5.4 Passing of Supplier’s Bills
1. After the GRIR is issued, the invoice is received from the supplier, supported by relevant
documents evidencing the award of purchase orders/contracts and receipt of
materials/services. Based on contractual terms where payments are made based on proof
of dispatch against a purchase order, bills shall be passed and accounted for based on
the GRIR of approved materials. The invoice submitted by the supplier shall be verified
and signed by the indenting officer, and the pay order form or any other relevant forms will
be prepared by the procuring entity and signed by an officer authorised to sign pay orders.
The procuring entity shall handle all correspondence with the supplier.
2. The documents needed from the supplier for the release of payment are to be clearly
specified in the contract. The paying authority also verifies the documents received from
the supplier with corresponding stipulations made in the contract before releasing the
payment.
3. While claiming the payment, the supplier must also certify on the bill that the payment
being claimed is strictly in terms of the contract and that all the obligations on his part for
claiming this payment have been fulfilled as required under the contract. There should also
be a suitable provision for verification of the authenticity of the person signing the invoice
and so on to claim the payment.
4. Deduction of applicable taxes at source from payments to suppliers will be made as per
the existing law in force during the currency of the contract.
5. Electronic Bill (e-Bill) processing system was announced in Union Budget 2022-23, as part
of ‘Ease of Doing Business and Digital India eco-system’ to bring broader transparency
and expedite the process of payments. It will enhance transparency, efficiency, and
faceless-paperless payment system. Suppliers and contractors shall submit their bills
electronically through the e-Bill portal, wherever such facilities are available. Concerned
authorities verify these bills for discrepancies, authenticity, and adherence to rules. Once
verified, the bills shall be approved for payment. The approved bills are integrated with the
electronic payment systems. Funds are allocated from the relevant budget heads. The
system generates payment orders. The e-Bill system allows real-time on-line tracking of
bill processing by Suppliers.
9.5.5 Payments to the Contractor and Handling of Securities
1. Payments and decisions in contract management requested by the suppliers should be
made within a reasonable time. An atmosphere of lackadaisical dilatory functioning in such
matters is liable to lead to bidders quoting higher prices in future bids, besides delays in
supplies and disputes in the contract. It should be ensured that all payments due to the
firm, including the release of the performance security, are made on a priority basis without
avoidable delay as per the tender/contract conditions. Before the payment is made, the
invoice should be cross-checked with the actual receipt of material to ensure that the
payment matches the actual performance.
2. Delay in payment to the contractors: Public authorities may put in place a provision for
payment of interest in case of delayed payment of bills by more than 30 working days after
submission of the bill by the contractor. Where interest is to be paid, the rate of interest
210Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
(Note: The re-fixed delivery period means the fresh delivery period, which is arrived at should be the rate of interest of the General Provident Fund (GPF). In case of unwarranted
by recasting the original contractual delivery period after taking care of the lost period discretionary delays in payments, as mentioned above, responsibility shall be fixed on the
for which the supplier was not responsible. Refer para 9.3.3-3) concerned officers. There should be a system to monitor delays in payments and to identify
such unwarranted delays, including an online system for monitoring the bills submitted by
9.5.4 Passing of Supplier’s Bills
contractors. Such a system shall provide contractors with the ability to track the status of
1. After the GRIR is issued, the invoice is received from the supplier, supported by relevant their bills. It shall be mandatory for all contractor bills to be entered into the system with
documents evidencing the award of purchase orders/contracts and receipt of the date of submission and date of payment.
materials/services. Based on contractual terms where payments are made based on proof
3. Proper procedures for safe custody, monitoring and return of bank guarantees and other
of dispatch against a purchase order, bills shall be passed and accounted for based on
instruments may be followed. Chapter 6 has more details in this regard. Before making a
the GRIR of approved materials. The invoice submitted by the supplier shall be verified
final payment or before releasing the performance bank guarantee, a ‘No Claim Certificate’
and signed by the indenting officer, and the pay order form or any other relevant forms will
(Annexure 24) may be insisted upon from the supplier to prevent future claims. Whenever
be prepared by the procuring entity and signed by an officer authorised to sign pay orders.
a bank guarantee is released following due procedure and safeguards, acknowledgement
The procuring entity shall handle all correspondence with the supplier.
thereof should also be taken from the contractor.
2. The documents needed from the supplier for the release of payment are to be clearly
9.6. Logistics: Transportation, Receiving, Storage and Issue of
specified in the contract. The paying authority also verifies the documents received from
the supplier with corresponding stipulations made in the contract before releasing the Goods
payment.
9.6.1 Transportation of Goods
3. While claiming the payment, the supplier must also certify on the bill that the payment
being claimed is strictly in terms of the contract and that all the obligations on his part for 1. Special Instructions to Contractor for Transportation, packaging, and Storage:
claiming this payment have been fulfilled as required under the contract. There should also a) Where critical equipment of high value is involved, suitable special instructions shall
be a suitable provision for verification of the authenticity of the person signing the invoice be conveyed to the supplier about the mode of transport, loading, avoidance of
and so on to claim the payment. transhipment and, if necessary, provision of escorts.
4. Deduction of applicable taxes at source from payments to suppliers will be made as per b) In the case of chemicals, powdery materials, liquid materials, and so on, parties may
the existing law in force during the currency of the contract. be advised on proper packaging to avoid spillage enroute, pollution problems, and
conforming to the ISO 14001 standard.
5. Electronic Bill (e-Bill) processing system was announced in Union Budget 2022-23, as part
c) Special attention should be paid to the perishable goods, considering their time-
of ‘Ease of Doing Business and Digital India eco-system’ to bring broader transparency
sensitive nature, regarding their packaging, transportation, handling, storage (cold
and expedite the process of payments. It will enhance transparency, efficiency, and
storage/ cold chain), and FIFO (First In First Out) system of delivery.
faceless-paperless payment system. Suppliers and contractors shall submit their bills
d) In case Procuring Entity arranges transport, suitable instructions may be incorporated
electronically through the e-Bill portal, wherever such facilities are available. Concerned
in the transportation contract accordingly.
authorities verify these bills for discrepancies, authenticity, and adherence to rules. Once
verified, the bills shall be approved for payment. The approved bills are integrated with the 2. Wherever the items make a full truckload, the suppliers should be advised to dispatch such
electronic payment systems. Funds are allocated from the relevant budget heads. The items in a full truck direct to the designated consignee on a door delivery basis to the site.
system generates payment orders. The e-Bill system allows real-time on-line tracking of In such cases, the Procuring Entity shall advise the supplier to send a consignee copy of
bill processing by Suppliers. the lorry receipt to the consignee along with the consignment, and the consignment shall
be booked to the Procuring Entity and not “self.” All dispatch documents that is,
9.5.5 Payments to the Contractor and Handling of Securities
railway/lorry receipts, goods consignment notes, airway bills, invoices, packing lists, freight
1. Payments and decisions in contract management requested by the suppliers should be memos, test certificates, and so on, shall be sent to the Associated/Integrated Finance,
made within a reasonable time. An atmosphere of lackadaisical dilatory functioning in such which will arrange to make the payment. If the payment is to be made through the bank,
matters is liable to lead to bidders quoting higher prices in future bids, besides delays in all original documents are to be sent through the designated bank.
supplies and disputes in the contract. It should be ensured that all payments due to the 3. In the case of FOB/ FAS contracts, the Procuring Entity shall make shipping arrangements.
firm, including the release of the performance security, are made on a priority basis without The Contractor shall give adequate notice to the Procuring Entity and its Forwarding
avoidable delay as per the tender/contract conditions. Before the payment is made, the Agents/ Nominees about the readiness of the cargo from time to time and at least six
invoice should be cross-checked with the actual receipt of material to ensure that the weeks’ notice in advance of the required date of dispatch for finalising the shipping
payment matches the actual performance. arrangements. In the case of CFR contracts, the contractor shall arrange the shipment as
2. Delay in payment to the contractors: Public authorities may put in place a provision for per the instructions from the Procuring Entity. Should the Procuring Entity intend to airlift
payment of interest in case of delayed payment of bills by more than 30 working days after all or some of the Goods, the contractor shall pack the Goods accordingly upon receiving
submission of the bill by the contractor. Where interest is to be paid, the rate of interest
210 211Chapter 9: Contract Management
intimation to that effect. Such deliveries shall be agreed upon well in advance and paid for
as may be mutually agreed.
9.6.2 Transfer of Title of Goods
1. The Title of goods and resultant rights and liabilities is transferred to the buyer at such time
as the parties to the contract intend this to happen, as recorded in the terms of the contract.
Please refer to para 3.2-2-d) of Appendix 2.
2. Unless otherwise stated in the contract, notwithstanding any inspection and approval by
the Inspecting Officer on the contractor's premises, dispatch/ delivery/ in-transit, or any
payments made to the contractor. Title of goods shall pass on to the Procuring Entity as
specified by the terms of delivery and other conditions of the contract. Till such time, the
Goods, and every constituent part thereof, whether in the possession or control of the
contractor, his agents or servants or a carrier, or the joint possession of the contractor, his
agents or servants and the Procuring Entity, his agents, or servants, shall remain in every
respect at the risk of the contractor and the Contractor shall be responsible for all loss,
destruction, damage, or deterioration of or to the Goods from any cause whatsoever while
the Goods. The Contractor shall alone be entitled and responsible for making claims
against any carrier in respect of non-delivery, short delivery, mis-delivery, loss, destruction,
damage, or deterioration of the Goods entrusted to such carrier by the contractor for
transmission to the ultimate consignee or the interim consignee, as the case may be.
9.6.3 Insurance
In case domestic goods are supplied on a CIF/ FOR destination basis, the contractor shall be
responsible until all the goods contracted arrive in good condition at the destination. The
contractor may, at its option, cover the transit risk in this respect by getting the Goods duly
insured in his own name at his own cost.
In FOB and CFR offers for the import of Goods, the Procuring Entity shall arrange the
insurance. However, the contractor must give sufficient notice to the Procuring Entity before
the date of shipment so that the Insurance Cover for the shipment can be activated. The
Contractor must coordinate to ensure that the Shipment sails only with Insurance cover in
place. In the case of the import of goods, purchaser should proactively take timely and
complete action as per the terms of insurance contract to protect interest of the organisation
after the title of the goods has passed to him.
9.6.4 Distribution of Dispatch Documents for Clearance/Receipt of Goods
1. The supplier shall send all the relevant dispatch documents to the purchaser in time to
enable the purchaser to clear or receive (as the case may be) the goods in terms of the
contract. Necessary instructions for this purpose are to be incorporated into the contract.
Within 24 (twenty-four) hours of dispatch, the supplier shall notify the purchaser or
consignee (others concerned) of the complete details of dispatch and supply the following
documents by registered post/ speed post/ air mail/ courier (or as instructed in the
contract).
2. The supplier should submit the number of copies of his invoice, as specified in the contract
(five if not so specified). The invoices must be pre-stamped and shall indicate the details
of the lorry receipt or railway receipt number, as the case may be, as well as the details of
the packing list and items dispatched. The invoice must also indicate the purchase order
number and date, unit rate and net total price; the packing list shall include the total weight
212Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
intimation to that effect. Such deliveries shall be agreed upon well in advance and paid for of the consignment and items dispatched. All documents are to be duly signed by the
as may be mutually agreed. supplier’s representative. Bank charges towards the processing of the bills for payment
shall be as per the terms and conditions of the purchase order.
9.6.2 Transfer of Title of Goods
9.6.5 Receipt of Consignment
1. The Title of goods and resultant rights and liabilities is transferred to the buyer at such time
as the parties to the contract intend this to happen, as recorded in the terms of the contract. 1. Preliminary Inspection and Receipt:
Please refer to para 3.2-2-d) of Appendix 2. a) At the time of the delivery at the stores, the storekeeper should receive the goods on
2. Unless otherwise stated in the contract, notwithstanding any inspection and approval by a “subject to inspection” basis and should issue the preliminary receipt after a
the Inspecting Officer on the contractor's premises, dispatch/ delivery/ in-transit, or any preliminary inspection as an acknowledgement of having received the claimed quantity
payments made to the contractor. Title of goods shall pass on to the Procuring Entity as (not the quality) of consignment. When opening the packages (if applicable), the
specified by the terms of delivery and other conditions of the contract. Till such time, the storekeeper should initiate a preliminary inspection of the goods received. This should
Goods, and every constituent part thereof, whether in the possession or control of the include checks for any obvious damage in transit and other physical or visual checks
contractor, his agents or servants or a carrier, or the joint possession of the contractor, his specific to the functional characteristics of the product. The quantity of the goods
agents or servants and the Procuring Entity, his agents, or servants, shall remain in every received should also be verified at this stage against the purchase order and the
respect at the risk of the contractor and the Contractor shall be responsible for all loss, supplier’s invoice. When goods are supplied in boxes, bundles, or coils, as in the case
destruction, damage, or deterioration of or to the Goods from any cause whatsoever while of tools, rope, canvas, cables, and so on, each of which is required to contain a
the Goods. The Contractor shall alone be entitled and responsible for making claims specified quantity, a reasonable number of such packages should be opened and
against any carrier in respect of non-delivery, short delivery, mis-delivery, loss, destruction, checked for quantity per package. The quantity received should also be mentioned in
damage, or deterioration of the Goods entrusted to such carrier by the contractor for the preliminary receipt to be given to the supplier. Any discrepancies in packages or
transmission to the ultimate consignee or the interim consignee, as the case may be. quantity should be mentioned therein.
b) For Goods with a limited shelf life, the contractor shall ensure that at least 75% (or any
9.6.3 Insurance
other percentage stipulated in the contract) of shelf life remains a balance on the
In case domestic goods are supplied on a CIF/ FOR destination basis, the contractor shall be delivery date. The Procuring Entity reserves its rights to reject expired products with
responsible until all the goods contracted arrive in good condition at the destination. The less than such specified shelf life.
contractor may, at its option, cover the transit risk in this respect by getting the Goods duly
2. Detailed Inspection on Receipt: Before accepting the ordered goods, the storekeeper
insured in his own name at his own cost.
must ensure that the goods have been manufactured as per the required specifications
In FOB and CFR offers for the import of Goods, the Procuring Entity shall arrange the and can perform the functions specified in the contract. To achieve this, the tender
insurance. However, the contractor must give sufficient notice to the Procuring Entity before document and the subsequent contract should include references to standards or
the date of shipment so that the Insurance Cover for the shipment can be activated. The specifications that specify the details of the inspection and tests to be carried out and the
Contractor must coordinate to ensure that the Shipment sails only with Insurance cover in stages and manner of carrying out these tests. The required inspections and tests should
place. In the case of the import of goods, purchaser should proactively take timely and be carried out by technically qualified and competent personnel. If the procurement agency
complete action as per the terms of insurance contract to protect interest of the organisation does not have such qualified personnel, it may engage competent professionals from other
after the title of the goods has passed to him. Departments or even outside agencies.
3. Consignee’s Right of Rejection of Pre-inspected Goods:
9.6.4 Distribution of Dispatch Documents for Clearance/Receipt of Goods
Notwithstanding any approval which the Inspecting Officer may have given in respect of the
1. The supplier shall send all the relevant dispatch documents to the purchaser in time to
Goods or any materials or other particulars or the work or workmanship involved in the
enable the purchaser to clear or receive (as the case may be) the goods in terms of the
performance of the contract (whether with or without any test carried out by the contractor or
contract. Necessary instructions for this purpose are to be incorporated into the contract.
the Inspecting Officer or under the direction of the Inspecting Officer) and notwithstanding
Within 24 (twenty-four) hours of dispatch, the supplier shall notify the purchaser or
delivery of the Goods where so provided to the interim consignee, it shall be lawful for the
consignee (others concerned) of the complete details of dispatch and supply the following
consignee, on behalf of the Procuring Entity, to inspect, test and, if necessary, reject the
documents by registered post/ speed post/ air mail/ courier (or as instructed in the
Goods or any part, portion or consignment thereof, after the Goods’ arrival at the final
contract).
destination within a reasonable time (usually within 90 days of original Inspection Report) after
2. The supplier should submit the number of copies of his invoice, as specified in the contract
actual delivery thereof to him at the place of destination stipulated in the contract, if such
(five if not so specified). The invoices must be pre-stamped and shall indicate the details
Goods or part, portion or consignment thereof is not in all respects in conformity with the terms
of the lorry receipt or railway receipt number, as the case may be, as well as the details of
and conditions of the contract whether on account of any loss, deterioration or damage before
the packing list and items dispatched. The invoice must also indicate the purchase order
despatch or delivery or during transit or otherwise howsoever.
number and date, unit rate and net total price; the packing list shall include the total weight
212 213Chapter 9: Contract Management
9.6.6 Goods Receipt and Inspection Report
1. If the received material successfully passes the quantity and quality checks, accounting of
the material received shall be based on the Goods Receipt and Inspection Report (GRIR
- Annexure 25) prepared after inspection and acceptance of the material, which the
concerned officers will sign. This includes cases where payment is made to the supplier
on proof of dispatch, for which inspection at the suppliers’ premises is conducted by an
authorised officer of Procuring Entity prior to dispatch by suppliers. This excludes cases
of imported materials where accounting will be done on completion of certain further
formalities as per regulations and practices. While a preliminary receipt is only an
acknowledgement of the quantity received, GRIR is an acknowledgement of receipt of the
correct quantity as well as quality of goods. GRIR is a voucher that forms the basis for the
supplier to claim payment as per the contract. It also is a voucher for the amount of material
received in the inventory accounts. Along with the GRIR, material is handed over to the
warehouse where it is to be stored.
2. In case the received material fails to pass quantity and quality checks, a rejection GRIR is
issued, noting the reasons for rejection. If feasible, a yellow paint (or chisel) mark should
be put on the rejected material to prevent its resubmission by the supplier. The associated
Finance/ FA should be asked to recover any advance payment or freight charges paid for
the rejected quantity. The rejection GRIR contains instructions for the supplier to take back
the rejected goods within a stipulated number of days (usually 21). During such time the
materials lies with the consignee at supplier’s risk and cost. Such removal should be
permitted only after the advance payment/freight paid is recovered. Lots that are under
inspection, accepted, or rejected should be properly tagged, segregated, and identified.
3. In case the supplier does not lift the rejected goods within the stipulated time, a ground
rent (say at 0.2% to 05% per day of the value of goods as per contract). If the supplier
does not respond within a reasonable time, the procuring entity may treat the material as
scrap and dispose it off as deemed fit, under intimation to the supplier, to recover its dues.
Such provisions should be part of the tender document.
4. Delay in preparation and release of GRIR delays payment to the supplier. Procuring
entities must put in place a system of records/ monitoring and periodic inspection by senior
supervisors/ officers so that GRIR is released without any undue delay (say not later than
21 days). A summary of such cases of undue delay may be requested and reviewed by
the head of the procuring entity every month.
9.6.7 Storage and Issue of Inspected Goods
After satisfactory inspection and tests, the accepted materials should be stamped, labelled,
marked, or sealed and stored systematically. This is to facilitate easy retrieval at a later stage.
As all goods needed or procured cannot be consumed at one point of time, storage is an
inevitable process. The storage system forms the key component of any materials
management system. It should be ensured that the goods are stored in such conditions that
they are protected against unauthorised removal and deterioration.
9.7. Contract Administration
9.7.1 Performance Security
1. The Contractor must maintain the Performance Security of the required amount in a
specified format during the currency of the Contract. In the event of any amendment issued
214Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
9.6.6 Goods Receipt and Inspection Report to the contract, the contractor shall furnish suitably amended value and validity of the
Performance Security in terms of the amended contract within twenty-eight days of the
1. If the received material successfully passes the quantity and quality checks, accounting of
issue of the amendment.
the material received shall be based on the Goods Receipt and Inspection Report (GRIR
2. If the contractor during the currency of the Contract fails to maintain the requisite
- Annexure 25) prepared after inspection and acceptance of the material, which the
Performance Security, it shall be lawful for the Procuring Entity at its discretion to either
concerned officers will sign. This includes cases where payment is made to the supplier
terminate the Contract for breach of contract and avail any or all contractual remedies or
on proof of dispatch, for which inspection at the suppliers’ premises is conducted by an
without terminating the Contract, recover from the contractor the amount of such security
authorised officer of Procuring Entity prior to dispatch by suppliers. This excludes cases
deposit by deducting the amount from the pending bills of the contractor under the contract
of imported materials where accounting will be done on completion of certain further
or any other contract with the Procuring Entity or the Government or any person
formalities as per regulations and practices. While a preliminary receipt is only an
contracting through the Procuring Organisation or otherwise.
acknowledgement of the quantity received, GRIR is an acknowledgement of receipt of the
3. The Procuring Entity shall be entitled, and it shall be lawful on his part, to deduct from the
correct quantity as well as quality of goods. GRIR is a voucher that forms the basis for the
performance securities or to forfeit the said security in whole or in part in the event of:
supplier to claim payment as per the contract. It also is a voucher for the amount of material
received in the inventory accounts. Along with the GRIR, material is handed over to the a) Any default, failure, or neglect on the part of the contractor in the fulfilment or
warehouse where it is to be stored. performance of the contract under reference or any other contract with the Procuring
Organisation;
2. In case the received material fails to pass quantity and quality checks, a rejection GRIR is
b) for any loss or damage recoverable from the contractor which the Procuring Entity may
issued, noting the reasons for rejection. If feasible, a yellow paint (or chisel) mark should
suffer or be put to for reasons of or due to the above defaults/ failures/ neglect;
be put on the rejected material to prevent its resubmission by the supplier. The associated
c) and in either of the events aforesaid to call upon the contractor to maintain the said
Finance/ FA should be asked to recover any advance payment or freight charges paid for
performance security at its original limit by making further deposits, provided further
the rejected quantity. The rejection GRIR contains instructions for the supplier to take back
that the Procuring Entity shall be entitled, and it shall be lawful on his part, to recover
the rejected goods within a stipulated number of days (usually 21). During such time the
any such claim from any sum then due or which at any time after that may become
materials lies with the consignee at supplier’s risk and cost. Such removal should be
due to the contractor for similar reasons.
permitted only after the advance payment/freight paid is recovered. Lots that are under
inspection, accepted, or rejected should be properly tagged, segregated, and identified. 4. The performance security should be refunded to the contractor without interest after he
duly performs and completes the contract in all respects but not later than 60(sixty) days
3. In case the supplier does not lift the rejected goods within the stipulated time, a ground
of completion of all such obligations, including the warranty under the contract. No claim
rent (say at 0.2% to 05% per day of the value of goods as per contract). If the supplier
shall lie against the Procuring Entity regarding interest on cash deposits or Government
does not respond within a reasonable time, the procuring entity may treat the material as
Securities or depreciation thereof. The senior officers should monitor the return of Bid/
scrap and dispose it off as deemed fit, under intimation to the supplier, to recover its dues.
Performance Securities, and delays should be avoided. If feasible, the details of these
Such provisions should be part of the tender document.
securities may be listed in the e-Procurement Portal/ website of the Procuring entity to
4. Delay in preparation and release of GRIR delays payment to the supplier. Procuring
make the process transparent and visible.
entities must put in place a system of records/ monitoring and periodic inspection by senior
supervisors/ officers so that GRIR is released without any undue delay (say not later than 9.7.2 Amendment to the Contract
21 days). A summary of such cases of undue delay may be requested and reviewed by
1. Once a contract has been concluded, the terms and conditions thereof should not be
the head of the procuring entity every month.
varied. No amendment to the contract should be made that can lead to a vitiation of the
9.6.7 Storage and Issue of Inspected Goods original tender decision or bestow an undue advantage on the contractor. No change in
the price quoted shall be permitted after the purchase order has been issued, except on
After satisfactory inspection and tests, the accepted materials should be stamped, labelled,
account of price variation, ERV and statutory variations. However, due to several reasons,
marked, or sealed and stored systematically. This is to facilitate easy retrieval at a later stage.
changes and modifications are needed in the contract. Where necessary/ inescapable,
As all goods needed or procured cannot be consumed at one point of time, storage is an
any modification will be carried out with the prior approval of the CA. Any amendment to
inevitable process. The storage system forms the key component of any materials
the contract may have, inter alia, financial/technical/legal implications. The indentor may
management system. It should be ensured that the goods are stored in such conditions that
be consulted regarding the technical implications. Associated/ integrated Finance’s
they are protected against unauthorised removal and deterioration.
concurrence should be obtained before issuing any amendment that has financial
9.7. Contract Administration implications/repercussions. Further, if considered necessary, legal opinion may also be
sought.
9.7.1 Performance Security
2. An amendment can concern any of the clauses of the contract, but in supply contracts,
1. The Contractor must maintain the Performance Security of the required amount in a amendments often relate to the following:
specified format during the currency of the Contract. In the event of any amendment issued
a) Increase or decrease in the quantity required, exercise of quantity option clause;
214 215Chapter 9: Contract Management
b) Changes in the schedule of deliveries and terms of delivery;
c) Changes in inspection arrangements;
d) Changes in terms of payments and statutory levies; and
e) Change due to any other situation not anticipated.
3. Amendment of the contract can be done only with the consent of both parties, except for
those changes for which right of Purchaser for suo-moto amendment (i.e., penalties etc.)
is reserved in the Contract. Requests for such changes and modifications mostly emanate
from the supplier. However, in a few cases, it may be necessary to amend the contract
suo motu in the interest of the administration. In such cases, it is legally necessary to
obtain clear acceptance of the amendment from the supplier. If the contractor does not
raise objections within 14 days to any suo-moto modifications/ amendments made by the
Procuring Entity, it shall be assumed that the contractor has consented to the amendment.
4. No amendment shall be binding on the Procuring Entity unless and until the same is written
and signed/ authorised by a competent authority.
9.7.3 Safeguards for Handing over Procuring Entity Materials/Equipment to
Contractors
For the performance of certain contracts, the Procuring Entity may have to loan stores,
drawings, documents, equipment, and assets (such as accommodation, identity cards, gate
passes, and so on) to the contractor. In certain situations, the contractor may also be supplied
electricity, water, cranes, and weighing facilities on a payment/hire basis. Whenever stores or
prototypes, or sub-assemblies are required to be issued to the firm/contractor for guidance in
fabrication, these should be issued against an appropriate bank guarantee. In addition to the
bank guarantee, appropriate insurance may be asked for if it is considered necessary. For
low-value items of less than Rs. 1,00,000 (Rupees One Lakh) or for sending spares for repairs
to the OEMs, this stipulation of the bank guarantee may be waived and, if feasible, an
indemnity bond may be taken. The Contractor shall use such property for the execution of the
contract and no other purpose whatsoever. These assets shall remain the property of the
Procuring Entity, and the contractor shall take all reasonable care of all such assets. The
contractor shall be responsible for all damage or loss from whatever cause caused while such
assets are possessed or controlled by the contractor, staff, workers, or agents. As a measure
of transparency, the possibility of provision of such resources by Procuring Entity should have
been announced in the tender document or at least requested by the contractor in the tender
and written in the contract. Before the final payment or release of PBG/SD, a certificate may
be taken from the concerned Department that the contractor has returned all documents,
drawings, protective gear, material, equipment, facilities, and assets loaned, including all ID
cards and gate passes, and so on, in good condition. Further, it should be certified that
payment from the contractor has been received for the usage of electricity, water, crane,
accommodation, weighing facility, and so on.
9.7.4 Monitoring Supplier Performance and Obligations
1. As soon as the order is issued, an entry shall be made in the progress register of the
supply order (Annexure 20), recording therein the name of the supplier, items, rate,
quantity, amount, delivery schedule, and so on. Purchase order-wise data regarding the
execution by and performance of the supplier shall be maintained in this register. The
register shall form the basis for the Management Information System report on unexecuted
216Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
b) Changes in the schedule of deliveries and terms of delivery; purchase orders beyond scheduled deliveries, reports on the performance of suppliers,
c) Changes in inspection arrangements; and so on.
d) Changes in terms of payments and statutory levies; and 2. Monitoring should ensure that suppliers adhere to contract terms, performance
e) Change due to any other situation not anticipated. expectations are achieved (such as timely deliveries, quality of goods supplied, adherence
3. Amendment of the contract can be done only with the consent of both parties, except for to the proper procedure for submitting invoices, and so on), and any problems are
those changes for which right of Purchaser for suo-moto amendment (i.e., penalties etc.) identified and resolved in a timely manner. Without a sound monitoring process, there can
is reserved in the Contract. Requests for such changes and modifications mostly emanate be no assurance that the buyer has received what was contracted and is paying only for
from the supplier. However, in a few cases, it may be necessary to amend the contract what is received. A sound system for monitoring the performance of the suppliers in a
suo motu in the interest of the administration. In such cases, it is legally necessary to contract would also be useful in selecting a good supplier for future procurement of the
obtain clear acceptance of the amendment from the supplier. If the contractor does not same or similar materials. Implementation of the contract should be strictly monitored, and
raise objections within 14 days to any suo-moto modifications/ amendments made by the notices should be issued promptly whenever a breach of provisions occurs.
Procuring Entity, it shall be assumed that the contractor has consented to the amendment.
9.7.5 Monitoring Supplier Obligations:
4. No amendment shall be binding on the Procuring Entity unless and until the same is written
and signed/ authorised by a competent authority. 1. Changes in Constitution/ Financial Stakes: The Contractor must proactively keep the
Procuring Entity informed of any changes in its constitution/ financial stakes/
9.7.3 Safeguards for Handing over Procuring Entity Materials/Equipment to
responsibilities during the execution of the contract since that may vitiate the legal basis
Contractors
of the Contract. Where the contractor is a partnership firm, the following restrictions shall
apply to changes in the constitution during the execution of the contract:
For the performance of certain contracts, the Procuring Entity may have to loan stores,
drawings, documents, equipment, and assets (such as accommodation, identity cards, gate a) A new partner shall not be introduced in the firm except with the prior consent in writing
passes, and so on) to the contractor. In certain situations, the contractor may also be supplied of the Procuring Entity, which shall be granted only upon execution of a written
electricity, water, cranes, and weighing facilities on a payment/hire basis. Whenever stores or undertaking by the new partner to perform the contract and accept all liabilities incurred
prototypes, or sub-assemblies are required to be issued to the firm/contractor for guidance in by the firm under the contract before the date of such undertaking.
fabrication, these should be issued against an appropriate bank guarantee. In addition to the b) On the death or retirement of any partner of the contractor firm before the complete
bank guarantee, appropriate insurance may be asked for if it is considered necessary. For performance of the contract, the Procuring Entity may, at his option, terminate the
low-value items of less than Rs. 1,00,000 (Rupees One Lakh) or for sending spares for repairs contract for default as per the Contract and avail any or all remedies thereunder.
to the OEMs, this stipulation of the bank guarantee may be waived and, if feasible, an c) In case the contract not terminated as provided in Sub-para (b) above,
indemnity bond may be taken. The Contractor shall use such property for the execution of the i) the remaining partners should give a written undertaking to perform the contract
contract and no other purpose whatsoever. These assets shall remain the property of the and accept all liabilities (including those of the expired/ retired partner) incurred by
Procuring Entity, and the contractor shall take all reasonable care of all such assets. The the firm under the contract before the date of such an event.
contractor shall be responsible for all damage or loss from whatever cause caused while such ii) notwithstanding the retirement of a partner from the firm, that partner shall continue
assets are possessed or controlled by the contractor, staff, workers, or agents. As a measure to be liable under the contract for acts of the firm until a copy of the public notice
of transparency, the possibility of provision of such resources by Procuring Entity should have given by him under Section 32 of the Partnership Act, has been sent by him to the
been announced in the tender document or at least requested by the contractor in the tender Procuring Entity in writing or electronically.
and written in the contract. Before the final payment or release of PBG/SD, a certificate may 2. Obligation to Maintain Capability- Equipment & Manufacturing Facilities: The
be taken from the concerned Department that the contractor has returned all documents, contract is awarded to the contractor based on specific “Capability- Equipment &
drawings, protective gear, material, equipment, facilities, and assets loaned, including all ID Manufacturing Facilities”. Such capability needs to be sustained during the contract period,
cards and gate passes, and so on, in good condition. Further, it should be certified that for its smooth execution and performance. The Contractor is contractually bound to
payment from the contractor has been received for the usage of electricity, water, crane, maintain such capability during the execution of the contract. Any change that would
accommodation, weighing facility, and so on. impact the performance and execution of the contract, should be proactively brought to
the notice of the Procuring Entity within 7 days of it coming to the Contractor’s knowledge.
9.7.4 Monitoring Supplier Performance and Obligations
Contractor should also indicate remedial measures he is taking in this regard, and how he
1. As soon as the order is issued, an entry shall be made in the progress register of the
proposes to ensure smooth execution of contract.
supply order (Annexure 20), recording therein the name of the supplier, items, rate,
3. Avoiding Conflict of Interest: Neither the contractor nor its Subcontractors nor the
quantity, amount, delivery schedule, and so on. Purchase order-wise data regarding the
Personnel shall engage, either directly or indirectly, during the term of this Contract, any
execution by and performance of the supplier shall be maintained in this register. The
business or professional activities in India that would conflict with the activities assigned
register shall form the basis for the Management Information System report on unexecuted
to them under this Contract and after the termination of this Contract, such other activities
as may be stipulated in the contract.
216 217Chapter 9: Contract Management
4. No Assignment/ Sub-contracting: The contractor shall not save with the previous
consent in writing of the Procuring Entity, sublet, transfer, or assign the contract or any
part thereof or interest therein or benefit or advantage thereof in any manner whatsoever.
He shall notify the Procuring Entity in writing of all subcontracts awarded under the contract
if not already stipulated in the contract, in its original bid or later. Such notification shall not
relieve the contractor from any of its liability or obligation under the terms and conditions
of the contract. The subcontract shall only be for items bought out and incidental
works/services. Subcontracts must comply with and should not circumvent the
Contractor’s compliance with its obligations. If the Contractor sublets or assigns the
contract or any part thereof without such permission, the Procuring Entity shall be entitled,
and it shall be lawful on his part, to treat it as a breach of contract and avail any or all
remedies thereunder.
5. Indemnifying Procuring Entity regarding Intellectual Property (IPR): All deliverables,
outputs, plans, drawings, specifications, designs, reports, and other documents and
software submitted by the contractor under this Contract shall become and remain the
property of the Procuring Entity and subject to laws of copyright. They must not be shared
with third parties or reproduced, whether in whole or part, without the Procuring Entity’s
prior written consent. The contractor shall, not later than upon termination or expiration of
this Contract, deliver all such documents and software to the Procuring Entity, together
with a detailed inventory thereof. The contractor shall indemnify the Procuring Entity
against any breach of the third party’s IPR. The Contractor (and its employees and sub-
contractors) shall maintain confidentiality and secrecy of the Procuring Entity’s information
provided to it (or that it comes across during execution of the Contract).
9.7.6 Closure of Contract
1. While making the final payment to the contractor and before releasing the PBG, it should
be ensured that nothing is outstanding from the contractor because it would be difficult to
retrieve such amounts after releasing the bank guarantee/final payment. Before the bank
guarantee is released, a “no claim certificate” may be obtained from the contractor as per
the format given in Annexure 24.
2. The contract shall stand closed upon
a) Successfully perform all obligations by both parties, including completion of warrantee
obligations and final payment.
b) Termination and settlements after that, if any.
3. At least in large contracts [above Rs. 50 (Rupees Fifty) lakhs], it should be ensured that
before the release of the bank guarantee (final payment, if there is no bank guarantee),
the following reconciliations should be done across Departments involved in the execution
of the contract:
4. Materials Reconciliation: The stores and/or the indentor should confirm that all materials
ordered in the contract and paid for have been received in good condition and that there
is no shortfall. A full reconciliation of all raw materials, parts, and assembly provided to the
contractor should be done, including wastages and scrap/off-cuts returned.
5. Reconciliation with the User Department: Besides material reconciliation, the User
Department should certify in writing that the following activities (wherever applicable) have
been completed by the contractor, to the Department’s satisfaction, as per the contract:
a) Achievement of performance standards of material/equipment supplied;
b) Installation and commissioning;
218Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
4. No Assignment/ Sub-contracting: The contractor shall not save with the previous c) Support service during the warranty period, which has ended on ______;
consent in writing of the Procuring Entity, sublet, transfer, or assign the contract or any d) Training of operators/maintenance staff;
part thereof or interest therein or benefit or advantage thereof in any manner whatsoever. e) Return of all ID cards, gate passes, documents, drawings, protective gear, material,
He shall notify the Procuring Entity in writing of all subcontracts awarded under the contract equipment, facilities, and assets loaned to the contractor;
if not already stipulated in the contract, in its original bid or later. Such notification shall not f) Support during annual maintenance contract (if it was part of the contract), which has
relieve the contractor from any of its liability or obligation under the terms and conditions ended on ______.
of the contract. The subcontract shall only be for items bought out and incidental 6. Payment Reconciliation: The indenting/materials management Departments may
works/services. Subcontracts must comply with and should not circumvent the reconcile payments made to the contractor to ensure that there is no liability outstanding
Contractor’s compliance with its obligations. If the Contractor sublets or assigns the against the contractor on account of:
contract or any part thereof without such permission, the Procuring Entity shall be entitled,
a) LD;
and it shall be lawful on his part, to treat it as a breach of contract and avail any or all
b) Price reduction enforced on account of shortfall in performance of material/equipment;
remedies thereunder.
c) Variations/deviations from the scope of the contract;
5. Indemnifying Procuring Entity regarding Intellectual Property (IPR): All deliverables, d) Overpayments/duplicate payments, if any;
outputs, plans, drawings, specifications, designs, reports, and other documents and e) Services availed from Procuring Entity and vacation thereof such as accommodation,
software submitted by the contractor under this Contract shall become and remain the electricity, water, security, transport, cranes, and other machinery, and so on,
property of the Procuring Entity and subject to laws of copyright. They must not be shared f) Demurrage, insurance premiums or claims, customs duties, and so on;
with third parties or reproduced, whether in whole or part, without the Procuring Entity’s g) Material reconciliation;
prior written consent. The contractor shall, not later than upon termination or expiration of h) Price and exchange rate variations;
this Contract, deliver all such documents and software to the Procuring Entity, together i) Statutory duties paid on behalf of the contractor by Procuring Entity;
with a detailed inventory thereof. The contractor shall indemnify the Procuring Entity j) Inspection charges or loss of material in testing.
against any breach of the third party’s IPR. The Contractor (and its employees and sub-
7. On satisfactory reconciliation and against a “no claim certificate” from the contractor, the
contractors) shall maintain confidentiality and secrecy of the Procuring Entity’s information
bank guarantee may be released, and its acknowledgement is taken from the contractor.
provided to it (or that it comes across during execution of the Contract).
8. On completion of all activities against a contract, the purchase file should be preserved for
9.7.6 Closure of Contract a period of five years in the record room and then destroyed after the expiry of the
applicable mandatory retention period with the approval of the CA. However, Procuring
1. While making the final payment to the contractor and before releasing the PBG, it should
Entity, at its discretion, may retain important records for future reference.
be ensured that nothing is outstanding from the contractor because it would be difficult to
retrieve such amounts after releasing the bank guarantee/final payment. Before the bank 9.8. Breach of Contract, Remedies and Termination
guarantee is released, a “no claim certificate” may be obtained from the contractor as per
9.8.1 Breach of Contract
the format given in Annexure 24.
2. The contract shall stand closed upon 1. In case the contractor undergoes insolvency or receivership, neglects, or defaults or
a) Successfully perform all obligations by both parties, including completion of warrantee expresses inability or disinclination to honour his obligations relating to the performance
obligations and final payment. of the contract or ethical standards or any other obligation that substantively affects the
b) Termination and settlements after that, if any. Procuring Entity’s rights and benefits under the contract, amount to a breach of Contract.
Such defaults could include inter-alia:
3. At least in large contracts [above Rs. 50 (Rupees Fifty) lakhs], it should be ensured that
before the release of the bank guarantee (final payment, if there is no bank guarantee), a) Default in Performance and Obligations: if the contractor fails to deliver any or all
the following reconciliations should be done across Departments involved in the execution the Goods or fails to perform any other contractual obligations (including Code of
of the contract: Integrity or obligation to maintain production capability (equipment & manufacturing
facilities) based on which contract was awarded) within the period stipulated in the
4. Materials Reconciliation: The stores and/or the indentor should confirm that all materials
contract or within any extension thereof granted by the Procuring Entity it shall be
ordered in the contract and paid for have been received in good condition and that there
treated as a breach of Contract.
is no shortfall. A full reconciliation of all raw materials, parts, and assembly provided to the
b) Insolvency: If the contractor or any partner thereof, shall at any time, be adjudged
contractor should be done, including wastages and scrap/off-cuts returned.
insolvent or shall have a receiving order or order for the administration of his estate
5. Reconciliation with the User Department: Besides material reconciliation, the User
made against him or shall take any proceeding for composition under any Insolvency
Department should certify in writing that the following activities (wherever applicable) have
Act for the time being in force or make any conveyance or assignment of his effects or
been completed by the contractor, to the Department’s satisfaction, as per the contract:
enter into any assignment or composition with his creditors or suspend payment or if
a) Achievement of performance standards of material/equipment supplied;
b) Installation and commissioning;
218 219Chapter 9: Contract Management
the firm be dissolved under the Partnership Act, the Procuring Entity may consider it
as a breach of Contract.
c) Liquidation: if the contractor is a company being wound up voluntarily or by order of
a Court or a Receiver, Liquidator or Manager on behalf of the Debenture-holders is
appointed, or circumstances shall have arisen which entitle the Court or Debenture-
holders to appoint a Receiver, Liquidator or Manager, the Procuring Entity may
consider it as a breach of Contract.
2. As soon as a breach of contract is noticed, a show-cause ‘Notice of Default’ shall be issued
to the contractor, giving two weeks' notice, reserving the right to invoke contractual
remedies. After such a show-cause notice, all payments to the contractor would be
temporarily withheld to safeguard needed recoveries that may become due on invoking
contractual remedies. If there is an unsatisfactory resolution, remedial action may be taken
immediately.
9.8.2 Termination of Contract for Default
1. In the event of an unsatisfactory resolution of ‘Notice of Default’ within two weeks of its
issue as per para above, the Procuring Entity, if so decided, shall by written ‘Notice of
Termination for Default’ sent to the contractor, terminate the contract in whole or in part,
without compensation to the contractor. Before cancelling the contract and taking further
action, it may be desirable to obtain legal advice. Such termination shall not:
a) Prejudice or affect the rights and remedies which have accrued and/ or shall accrue to
the Procuring Entity after that.
b) affect the performance of the contract to the extent not terminated unless otherwise
instructed by the Procuring Entity,
c) extinguish warranty obligations of the contractor for the goods already supplied, if any.
2. If the contract is terminated in whole or in part, additionally, recourse may be taken to any
one or more of the following actions:
a) Temporarily withhold payments due to the contractor till recoveries due to invocation
of other contractual remedies are complete.
b) Call back any loaned property or advances of payment, if any, with the levy of interest
rate (e.g., the interest rate of the General Provident Fund – GPF) prevailing on the date
of release of advance payment, plus 2% to be compounded quarterly.
c) Recover liquidated damages and invoke the denial clause for delays.
d) Prefer claims against insurance, if any.
e) Encash and/ or Forfeit performance security or
f) Invoke any other contractual securities,
g) Initiate proceedings in a court of law for the transgression of the law, tort, and loss,
which are not addressable by the above means.
9.8.3 Determination of Contract for Default/ Convenience of Procuring Entity or
Frustration of Contract
1. After placement of the contract, there may be an unforeseen situation compelling the
Procuring Entity to terminate the contract, in whole or in part, for its (the Procuring Entity’s)
convenience by serving a written ‘Notice for Determination of Contract’ on the contractor
at any time during the currency of the contract. The notice shall indicate inter-alia that the
termination is for the convenience of the Procuring Entity or the frustration of the contract
220Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
the firm be dissolved under the Partnership Act, the Procuring Entity may consider it and also the extent to which the contractor’s performance under the contract is terminated
as a breach of Contract. and the date with effect from which such termination shall become effective.
c) Liquidation: if the contractor is a company being wound up voluntarily or by order of 2. Such termination shall not prejudice or affect the rights and remedies accrued and/ or shall
a Court or a Receiver, Liquidator or Manager on behalf of the Debenture-holders is accrue after that to the Parties.
appointed, or circumstances shall have arisen which entitle the Court or Debenture-
3. Unless otherwise instructed by the Procuring Entity, the contractor shall continue to
holders to appoint a Receiver, Liquidator or Manager, the Procuring Entity may
perform the contract to the extent not terminated.
consider it as a breach of Contract.
4. All warranty obligations, if any, shall continue to survive despite the termination.
2. As soon as a breach of contract is noticed, a show-cause ‘Notice of Default’ shall be issued
5. Determining the contract by Procuring Entity for its convenience is not its legal right – and
to the contractor, giving two weeks' notice, reserving the right to invoke contractual
the contractor must be persuaded to acquiesce. Depending on the merits of the case, the
remedies. After such a show-cause notice, all payments to the contractor would be
supplier may have to be suitably compensated on mutually agreed terms for terminating
temporarily withheld to safeguard needed recoveries that may become due on invoking
the contract. Suitable provisions to this effect should be to be incorporated in the tender
contractual remedies. If there is an unsatisfactory resolution, remedial action may be taken
document as well as in the resultant contract.
immediately.
6. The Goods and incidental Works/ Services that are complete and ready in terms of the
9.8.2 Termination of Contract for Default contract for delivery and performance within thirty days after the contractor’s receipt of the
notice of termination shall be accepted by the Procuring Entity as per the contract terms.
1. In the event of an unsatisfactory resolution of ‘Notice of Default’ within two weeks of its
For the remaining Goods and incidental Works/ Services, the Procuring Entity may decide:
issue as per para above, the Procuring Entity, if so decided, shall by written ‘Notice of
a) To get any portion of the balance completed and delivered at the contract terms,
Termination for Default’ sent to the contractor, terminate the contract in whole or in part,
conditions, and prices and/ or
without compensation to the contractor. Before cancelling the contract and taking further
b) To cancel the remaining portion of the Goods and incidental Works/ Services and
action, it may be desirable to obtain legal advice. Such termination shall not:
compensate the contractor by paying an agreed amount for the cost incurred by the
a) Prejudice or affect the rights and remedies which have accrued and/ or shall accrue to
contractor, if any, towards the remaining portion of the Goods and incidental Works/
the Procuring Entity after that.
Services.
b) affect the performance of the contract to the extent not terminated unless otherwise
instructed by the Procuring Entity, 9.8.4 Frustration of Contract
c) extinguish warranty obligations of the contractor for the goods already supplied, if any.
Upon a supervening cause occurring after the effective date of the contract, including a change
2. If the contract is terminated in whole or in part, additionally, recourse may be taken to any
in law beyond the control of either party, whether because of the Force Majeure clause or
one or more of the following actions:
within the scope of section 56 of the Indian Contract Act, 1872, that makes it impossible to
a) Temporarily withhold payments due to the contractor till recoveries due to invocation
perform the contract within a reasonable timeframe, the affected party shall give a ‘Notice of
of other contractual remedies are complete.
Frustration Event’ to the other party giving justification. The parties shall use reasonable efforts
b) Call back any loaned property or advances of payment, if any, with the levy of interest
to agree to amend the contract as may be necessary to complete its performance. However,
rate (e.g., the interest rate of the General Provident Fund – GPF) prevailing on the date
if the parties cannot reach a mutual agreement within 60 days of the initial notice, the Procuring
of release of advance payment, plus 2% to be compounded quarterly.
Entity shall issue a ‘Notice for Determining the contract’ and terminate the contract as per para
c) Recover liquidated damages and invoke the denial clause for delays.
9.8.3 above, due to its frustration, without repercussions on either side.
d) Prefer claims against insurance, if any.
9.8.5 Limitation of Liabilities
e) Encash and/ or Forfeit performance security or
f) Invoke any other contractual securities, 1. Except in cases of criminal negligence or wilful misconduct, the aggregate liability of the
g) Initiate proceedings in a court of law for the transgression of the law, tort, and loss, parties, whether under the contract, in tort or otherwise, shall not exceed the total Contract
which are not addressable by the above means. Price (less payments already made in case of procuring entity), provided that this limitation
shall not apply to the cost of repairing or replacing defective equipment/ work under
9.8.3 Determination of Contract for Default/ Convenience of Procuring Entity or
warranty Clause, Defect Liability clause or otherwise, or to any obligation of the contractor
Frustration of Contract
to indemnify the Procuring Entity concerning IPR infringement.
1. After placement of the contract, there may be an unforeseen situation compelling the
2. Neither Party shall be liable to the other Party, whether in contract, tort, or otherwise, for
Procuring Entity to terminate the contract, in whole or in part, for its (the Procuring Entity’s)
any indirect or consequential loss or damage, loss of use, loss of production, or loss of
convenience by serving a written ‘Notice for Determination of Contract’ on the contractor
profits or interest costs, which the other Party may suffer in connection with the Contract,
at any time during the currency of the contract. The notice shall indicate inter-alia that the
provided that this exclusion shall not apply to any obligation of the Contractor to pay
termination is for the convenience of the Procuring Entity or the frustration of the contract
liquidated damages to the Employer.
220 221Chapter 9: Contract Management
9.9. Dispute Resolution
9.9.1 Disputes
1. Normally, there should not be any scope for dispute between the purchaser and supplier
after entering a mutually agreed valid contract. However, due to various unforeseen
reasons, problems may arise during the contract, leading to a dispute between the
purchaser and the supplier. Therefore, the conditions governing the contract should
contain suitable provisions for the settlement of such disputes or differences binding on
both parties.
2. All disputes and differences between the parties, as to the construction or operation of the
contract, or the respective rights and liabilities of the parties on any matter in question or
any other account whatsoever, but excluding the Excepted Matters (detailed below);
arising out of or in connection with the contract, within thirty (30) days from aggrieved Party
notifying the other Party of such matters; whether before or after the completion/
termination of the contract, that cannot be resolved amicably between the Procurement
Officer and the contractor within thirty (30) days from one party notifying the other of such
matters, whether before or after the completion or termination of the contracts, shall be
referred to as a “Dispute”.
3. In its directives115 regarding contractual disputes, Department of Expenditure, Ministry of
Finance has stressed that:
“Government departments/ entities/ agencies should avoid and/ or
amicably settle as many disputes as possible using mechanisms available
in the contract. Decisions should be taken in a pragmatic manner in overall
long-term public interest, keeping legal and practical realities in view,
without shirking or avoiding responsibility or denying genuine claims of the
other party.”
4. The aggrieved party shall give a ‘Notice of Dispute’ indicating the Dispute and claims, citing
relevant contractual clauses to the designated authority, and requesting to invoke the
following dispute resolution mechanisms. The Dispute shall be attempted to be resolved,
as far as feasible, before recourse to courts through dispute resolution mechanisms
available in the contract, in the sequence as mentioned below, and the next mechanism
shall not be invoked unless the earlier mechanism has been invoked or has failed to
resolve it within the deadline mentioned therein.
5. While processing a case for dispute resolution/ litigation/ arbitration, the procuring entity
is to take legal advice at appropriate stages.
a) Adjudication
b) 116Mediation
c) Arbitration
9.9.2 Excepted Matters
Matters for which provision has been made in any clause of the contract shall be deemed as
‘excepted matters’ (matters not disputable/ arbitrable), and decisions of the Procuring Entity,
thereon, shall be final and binding on the contractor. The ‘excepted matters’ shall stand
115 OM issued by PPD, DoE, MoF: No. F. 11212024-PPD dtd 03.06.2024
116 The conciliation part of the Arbitration and Conciliation Act, 1996 has been replaced by mediation by the recent
Mediation Act, 2023.
222Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
9.9. Dispute Resolution expressly excluded from the purview of the Dispute Resolution Mechanism, including
Arbitration. However, where the Procuring Entity has raised the dispute, this sub-clause shall
9.9.1 Disputes
not apply. Unless otherwise stipulated in the contract, excepted matters shall include but not
1. Normally, there should not be any scope for dispute between the purchaser and supplier limited to:
after entering a mutually agreed valid contract. However, due to various unforeseen 1. Any controversies or claims brought by a third party for bodily injury, death, property
reasons, problems may arise during the contract, leading to a dispute between the damage or any indirect or consequential loss arising out of or in any way related to the
purchaser and the supplier. Therefore, the conditions governing the contract should performance of this Contract (“Third Party Claim”), including, but not limited to, a Party’s
contain suitable provisions for the settlement of such disputes or differences binding on right to seek contribution or indemnity from the other Party in respect of a Third-Party
both parties. Claim.
2. All disputes and differences between the parties, as to the construction or operation of the 2. Issues related to the pre-award tender process or conditions.
contract, or the respective rights and liabilities of the parties on any matter in question or 3. Issues related to ambiguity in contract terms shall not be taken up after a contract has
any other account whatsoever, but excluding the Excepted Matters (detailed below); been signed. All such issues should be highlighted before the contractor signs the contract.
arising out of or in connection with the contract, within thirty (30) days from aggrieved Party
4. Issues related to contractual action/ termination of contract etc., by the Procuring Entity on
notifying the other Party of such matters; whether before or after the completion/
account of fraud, corruption, debarment of contractors, criminal or wilful negligence of the
termination of the contract, that cannot be resolved amicably between the Procurement
contractor etc.
Officer and the contractor within thirty (30) days from one party notifying the other of such
5. Issues that are already under investigation by CBI, Vigilance, or any other investigating
matters, whether before or after the completion or termination of the contracts, shall be
agency or government.
referred to as a “Dispute”.
6. Provisions incorporated in the contract, which are beyond the purview of The Procuring
3. In its directives115 regarding contractual disputes, Department of Expenditure, Ministry of
Entity or are in pursuance of policies of Government, including but not limited to
Finance has stressed that:
a) Provisions of restrictions regarding local content and Purchase Preference to Local
“Government departments/ entities/ agencies should avoid and/ or
suppliers in terms of the Make in India policy of the Government.
amicably settle as many disputes as possible using mechanisms available
b) Provisions regarding restrictions on Entities from Countries having land-borders with
in the contract. Decisions should be taken in a pragmatic manner in overall
India in terms of the Government’s policies in this regard.
long-term public interest, keeping legal and practical realities in view,
c) Purchase preference policies regarding MSEs and Start-ups
without shirking or avoiding responsibility or denying genuine claims of the
other party.” 9.9.3 Adjudication
4. The aggrieved party shall give a ‘Notice of Dispute’ indicating the Dispute and claims, citing 1. After exhausting efforts to resolve the Dispute with the Purchasing Officer executing the
relevant contractual clauses to the designated authority, and requesting to invoke the contract on behalf of the Procuring Entity, the contractor shall give a ‘Notice of
following dispute resolution mechanisms. The Dispute shall be attempted to be resolved, Adjudication’ specifying the matters which are in question or subject of the dispute or
as far as feasible, before recourse to courts through dispute resolution mechanisms difference indicating the relevant contractual clause, as also the amount of claim item-wise
available in the contract, in the sequence as mentioned below, and the next mechanism to Head of Procurement or any other authority mentioned in the contract (hereinafter called
shall not be invoked unless the earlier mechanism has been invoked or has failed to the “Adjudicator”) for invoking resolution of the dispute through Adjudication.
resolve it within the deadline mentioned therein.
2. Where necessary, e.g. matters of high value, Procuring Entity may proceed with
5. While processing a case for dispute resolution/ litigation/ arbitration, the procuring entity adjudication by a high-level committee as para 9.9.4-3-a), b)i), d) and e) below.
is to take legal advice at appropriate stages.
3. During his adjudication, the Adjudicator shall give the contractor an adequate opportunity
a) Adjudication to present his case. Within 60 days after receiving the representation, the Adjudicator shall
b) 116Mediation make and notify decisions in writing on all matters referred to him. The parties shall not
c) Arbitration initiate, during the adjudication proceedings, any conciliation, arbitral or judicial
proceedings in respect of a dispute that is the subject matter of the adjudication
9.9.2 Excepted Matters
proceedings.
Matters for which provision has been made in any clause of the contract shall be deemed as 4. If not satisfied by the decision in adjudication, or if the adjudicator fails to notify his decision
‘excepted matters’ (matters not disputable/ arbitrable), and decisions of the Procuring Entity, within the abovementioned time-frame, the contractor may proceed to invoke the process
thereon, shall be final and binding on the contractor. The ‘excepted matters’ shall stand of Mediation as follows.
115 OM issued by PPD, DoE, MoF: No. F. 11212024-PPD dtd 03.06.2024
116 The conciliation part of the Arbitration and Conciliation Act, 1996 has been replaced by mediation by the recent
Mediation Act, 2023.
222 223Chapter 9: Contract Management
9.9.4 Mediation
1. Any party may invoke Mediation by submitting “Notice of Mediation” to the Head of the
Procuring Organisation. A neutral third party, known as the Mediator, facilitates the
mediation process. If the other party is not agreeable to Mediation, the aggrieved party
may invoke Arbitration, if available in the contract.
2. The Mediation Act and a Mediation Agreement: The Mediation shall be conducted as
per The Mediation Act 2023117.
3. Guidelines for Mediation: Department of Expenditure, Ministry of Finance has issued
guideline on Mediation118. Government departments/ entities/ agencies are encouraged to
adopt mediation under the Mediation Act 2023 and/ or negotiate amicable settlements to
resolve disputes. Where necessary, e.g. matters of high value, they may proceed in the
manner discussed below:
a) Government departments/ undertakings may, where they consider appropriate, e.g. in
high-value matters, constitute a High-Level Committee (HLC) for dispute resolution,
which may include the following (this composition is purely indicative and not
prescriptive):
i) A retired judge.
ii) A retired high-ranking officer and/ or technical expert.
b) ln cases where a HLC is constituted, the Government department entity/ agency may
either
i) negotiate directly with the other party and place a tentative proposed solution
before the HLC or
ii) conduct mediation through a mediator and then place the tentative mediated
agreement before the HLC or
iii) use the HLC itself as the mediator.
c) This will enable decisions taken for resolving disputes in appropriate matters to be
scrutinized by a high-ranking body at arms-length from the regular decision-making
structure, thereby promoting fair and sound decisions in the public interest, with
probity.
d) There may be rare situations in long-duration works contracts where a renegotiation of
the terms may best serve public interest due to unforeseen major events. In such
circumstances, the terms of the tentative re-negotiated contract may be placed before
a suitably constituted High-Level Committee before approval by the competent
authority.
e) Approval of the appropriate authority will need to be obtained for the final accepted
solution. Section 49 of the Mediation Act 2023 is also relevant in this regard.
f) Mediation agreements need not be routinely or automatically included in procurement
contracts/ tenders. The absence of a mediation agreement in the contract does not
preclude pre-litigation mediation. Such a clause may be incorporated where it is
consciously decided to do so.
g) Disputes not covered in an arbitration clause and where the methods outlined above
are unsuccessful should be adjudicated by the courts.
117 The Act would be fully notified at a later date. Hence some of the provisions like registration of mediators, and
MSPs/ MCI may get activated later.
118 OM issued by PPD, DoE, MoF: No. F. 11212024-PPD dtd 03.06.2024
224Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
9.9.4 Mediation h) General or case-specific modification in the application of the above guidelines may
be authorised by the Secretary concerned (or an officer not below the level of Joint
1. Any party may invoke Mediation by submitting “Notice of Mediation” to the Head of the
Secretary to whom the authority is delegated by him) in respect of Government
Procuring Organisation. A neutral third party, known as the Mediator, facilitates the
Ministries/ Departments, attached/ subordinate offices and autonomous bodies, or the
mediation process. If the other party is not agreeable to Mediation, the aggrieved party
Managing Director in respect of Central Public Sector Enterprises including Banks and
may invoke Arbitration, if available in the contract.
Financial institutions etc.
2. The Mediation Act and a Mediation Agreement: The Mediation shall be conducted as
4. Appointment of Mediator(s):
per The Mediation Act 2023117.
a) Mediators can be of any nationality and must be registered with the Mediation Council
3. Guidelines for Mediation: Department of Expenditure, Ministry of Finance has issued
of India (MCI) or empanelled by a court-annexed mediation centre or empanelled by
guideline on Mediation118. Government departments/ entities/ agencies are encouraged to
an Authority constituted under the Legal Services Authorities Act, 1987 or empanelled
adopt mediation under the Mediation Act 2023 and/ or negotiate amicable settlements to
by a mediation service provider (MSP) recognised by MCI.
resolve disputes. Where necessary, e.g. matters of high value, they may proceed in the
b) Within 30 days of receipt of the “Notice of Mediation”, the Head of the Procuring
manner discussed below:
Organisation shall propose names of three likely mediators from its panel, asking the
a) Government departments/ undertakings may, where they consider appropriate, e.g. in
other party to choose one as Mediator. The mutually accepted mediator shall then be
high-value matters, constitute a High-Level Committee (HLC) for dispute resolution,
appointed to conduct mediation.
which may include the following (this composition is purely indicative and not
c) If parties do not agree on the mediator, they can approach a mediation service provider
prescriptive):
("MSP", recognised by MCI), who shall appoint a mediator based on the suitability and
i) A retired judge.
preferences of the parties within 7 days.
ii) A retired high-ranking officer and/ or technical expert.
d) As brought out in Annex-2 of Annexure 30, in contracts having an Integrity Pact,
b) ln cases where a HLC is constituted, the Government department entity/ agency may Independent External Monitors (IEMs) can be appointed as mediators, as per the
either Standard Operating Procedure (SOP) issued by the Central Vigilance Commission
i) negotiate directly with the other party and place a tentative proposed solution (CVC).
before the HLC or e) After a mediator is appointed, they must disclose any conflict of interest. Either party
ii) conduct mediation through a mediator and then place the tentative mediated can seek a replacement of the Mediator after such disclosure.
agreement before the HLC or 5. Venue: Mediation must be conducted within the territorial jurisdiction of the Court, which
iii) use the HLC itself as the mediator. has jurisdiction to decide the dispute unless both parties agree to do it online or at any
c) This will enable decisions taken for resolving disputes in appropriate matters to be other place.
scrutinized by a high-ranking body at arms-length from the regular decision-making 6. The Process:
structure, thereby promoting fair and sound decisions in the public interest, with
a) The Mediator independently and impartially encourages open communication and
probity.
cooperation between disputing parties to reach an amicable settlement, but he does
d) There may be rare situations in long-duration works contracts where a renegotiation of
not have the authority to impose a settlement upon the parties to the dispute. The
the terms may best serve public interest due to unforeseen major events. In such
parties shall be informed expressly by the mediator that he only facilitates in arriving
circumstances, the terms of the tentative re-negotiated contract may be placed before
at a resolution of the dispute and that he shall not impose any settlement nor give any
a suitably constituted High-Level Committee before approval by the competent
assurance that the mediation may result in a settlement.
authority.
b) Unlike court proceedings, Mediation is informal and flexible and allows for creative
e) Approval of the appropriate authority will need to be obtained for the final accepted
problem-solving and exploration of various solutions. The Code of Civil Procedure or
solution. Section 49 of the Mediation Act 2023 is also relevant in this regard. the Indian Evidence Act119, 1872 shall not be binding on the mediator. The parties can
f) Mediation agreements need not be routinely or automatically included in procurement
determine the mediation’s venue, manner, and language.
contracts/ tenders. The absence of a mediation agreement in the contract does not
c) Confidentiality: All the acknowledgements, opinions, suggestions, promises,
preclude pre-litigation mediation. Such a clause may be incorporated where it is
proposals, apologies, and admissions made during the mediation; acceptance/
consciously decided to do so.
willingness to accept proposals in the mediation; documents prepared solely for the
g) Disputes not covered in an arbitration clause and where the methods outlined above
conduct of mediation are strictly confidential. These can neither be relied upon as
are unsuccessful should be adjudicated by the courts.
evidence in any subsequent court proceedings nor be asked to be disclosed by any
court/ tribunal. No audio or video recording of the mediation proceedings shall be made
or maintained by the parties or the participants, including the mediator and mediation
117 The Act would be fully notified at a later date. Hence some of the provisions like registration of mediators, and
MSPs/ MCI may get activated later.
118 OM issued by PPD, DoE, MoF: No. F. 11212024-PPD dtd 03.06.2024 119 This Act would be replaced by Bhartiya Sakshya Adhiniyam (BS), 2023 from 1st July 2024.
224 225Chapter 9: Contract Management
service provider, whether conducted in person or online, to ensure the confidentiality
of the mediation proceedings.
d) Online Mediation: The Act allows parties to opt for online/ virtual Mediation, which
shall be deemed to occur within the jurisdiction of a competent court. The Act also
requires online mediation communication mechanisms to ensure confidentiality.
e) The mediator initially meets the parties separately and communicates the view of each
party to the other to the extent agreed upon by them. He assists them in identifying
issues, advancing better understanding, clarifying priorities, exploring areas of the
parties’ responsibility, identifying common interests, and encouraging compromise. He
then meets them jointly to encourage a mutually acceptable resolution. At any stage
of the mediation proceedings, at the parties’ request, the mediator may suggest a
dispute settlement in writing.
f) Termination of Mediation: The process must be completed within 120 days, though
parties can extend it by another 60 days through mutual consent. If Mediation is not
completed within this timeline, the Mediator shall prepare a non-settlement report
without disclosing the cause of non-settlement or any other matter or thing referring to
their conduct during mediation for the parties or the MSP. Mediation shall also stand
terminated on a declaration of the mediator, after consultation with the parties or
otherwise, that further efforts at mediation are no longer justified or on communication
by a party(ies) in writing, addressed to the mediator and the other parties that they
wish to opt out of mediation. On termination of Mediation, if the dispute is still alive, the
aggrieved party shall be free to invoke Arbitration.
g) Mediated Settlement Agreement (MSA): If the parties resolve the dispute and
execute a mediated settlement agreement (“MSA”), then the Mediation is successful.
An MSA is a written agreement settling some or all disputes and may extend beyond
the disputes referred to mediation. It must be valid under the Indian Contract Act,
signed by both parties and duly authenticated by the Mediator for the parties or the
MSP. The Act provides options for MSA registration. During the pendency of
proceedings, parties can also execute other agreements, settling some of the subject-
matter disputes.
h) Challenge to MSA: MSA can be challenged within 90 days on limited grounds of (a)
fraud, (b) corruption, (c) impersonation, and (d) subject matter being unfit for Mediation.
i) Execution of MSA: If there is no challenge or a challenge is unsuccessful, the Act
ensures that the MSA is binding and enforceable, akin to a judgment or decree. This
means that if one party fails to comply with the MSA, the non-defaulting party has a
right to enforce it through the Court.
j) Costs: The parties shall equally bear all costs of mediation, including the fees of the
mediator and the charges of the mediation service provider.
k) No claim of Interest during Mediation proceedings: Parties shall not claim any
interest on claims/counter-claims from the date of notice invoking Mediation till the
execution of the settlement agreement if so arrived. If parties cannot resolve the
dispute, either party shall claim no interest from the date of notice invoking Mediation
until the date of Termination of Mediation Proceedings.
l) The parties shall not initiate, during the mediation proceedings, any arbitral or judicial
proceedings in respect of a dispute that is the subject matter of the mediation
proceedings.
226Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
service provider, whether conducted in person or online, to ensure the confidentiality 9.9.5 Arbitration
of the mediation proceedings.
1. Arbitration Agreement: If an amicable settlement is not forthcoming, recourse may be
d) Online Mediation: The Act allows parties to opt for online/ virtual Mediation, which
taken to the settlement of disputes through arbitration as per the Indian Arbitration and
shall be deemed to occur within the jurisdiction of a competent court. The Act also
Conciliation Act, 1996 [Amended 2015120 and 2021121]. For this purpose, when the contract
requires online mediation communication mechanisms to ensure confidentiality.
is with a domestic supplier, a standard arbitration clause (hereinafter called the
e) The mediator initially meets the parties separately and communicates the view of each
‘Agreement’) may be included in the Tender Document (Please refer to the Model Tender
party to the other to the extent agreed upon by them. He assists them in identifying
Document) indicating the arbitration procedure to be followed, based on which the
issues, advancing better understanding, clarifying priorities, exploring areas of the
Arbitration Act shall become applicable.
parties’ responsibility, identifying common interests, and encouraging compromise. He
2. This Agreement shall continue to survive termination, completion, or closure of the
then meets them jointly to encourage a mutually acceptable resolution. At any stage
Contract for 120 days after that. The venue of arbitration should be the place from where
of the mediation proceedings, at the parties’ request, the mediator may suggest a
the contract has been issued.
dispute settlement in writing.
3. The Micro, Small and Medium Enterprises Development (MSMED) Act, 2006 provides
f) Termination of Mediation: The process must be completed within 120 days, though
parties to a dispute (where one of the parties is a Micro or Small Enterprise) to be referred
parties can extend it by another 60 days through mutual consent. If Mediation is not
to the Micro and Small Enterprises Facilitation Council if the dispute is regarding any
completed within this timeline, the Mediator shall prepare a non-settlement report
amount due under Section 17 of the MSMED Act, 2006. If a Micro or Small Enterprise,
without disclosing the cause of non-settlement or any other matter or thing referring to
being a party to dispute, refers to the provisions in the MSMED Act 2006, these provisions
their conduct during mediation for the parties or the MSP. Mediation shall also stand
shall prevail over this Agreement.
terminated on a declaration of the mediator, after consultation with the parties or
otherwise, that further efforts at mediation are no longer justified or on communication 4. Government Guidelines on Arbitration in Contracts: Department of Expenditure,
by a party(ies) in writing, addressed to the mediator and the other parties that they Ministry of Finance has issued following guidelines122 for arbitration in contracts of
wish to opt out of mediation. On termination of Mediation, if the dispute is still alive, the domestic procurement by the Government and by its entities and agencies (including
aggrieved party shall be free to invoke Arbitration. Central Public Sector Enterprises [CPSEs], Public Sector Banks [PSBs] etc. and
g) Mediated Settlement Agreement (MSA): If the parties resolve the dispute and Government companies):
execute a mediated settlement agreement (“MSA”), then the Mediation is successful. a) Arbitration as a method of dispute resolution should not be routinely or automatically
An MSA is a written agreement settling some or all disputes and may extend beyond included in procurement contracts/ tenders, especially in large contracts.
the disputes referred to mediation. It must be valid under the Indian Contract Act, b) As a norm, arbitration (if included in contracts) may be restricted to disputes with a
signed by both parties and duly authenticated by the Mediator for the parties or the value less than Rs. 10 crores. This figure is regarding the value of the dispute (not the
MSP. The Act provides options for MSA registration. During the pendency of value of the contract, which may be much higher). It may be specifically mentioned in
proceedings, parties can also execute other agreements, settling some of the subject- the bid conditions/ conditions of the contract that arbitration will not be a method of
matter disputes. dispute resolution in all other cases.
h) Challenge to MSA: MSA can be challenged within 90 days on limited grounds of (a) c) Inclusion of arbitration clauses covering disputes with a value exceeding the norm
fraud, (b) corruption, (c) impersonation, and (d) subject matter being unfit for Mediation. specified in sub-para (b) above should be based on careful application of mind and
i) Execution of MSA: If there is no challenge or a challenge is unsuccessful, the Act recording of reasons and with the approval of:
ensures that the MSA is binding and enforceable, akin to a judgment or decree. This i) Regarding Government Ministries/ Departments, attached/ subordinate offices and
means that if one party fails to comply with the MSA, the non-defaulting party has a autonomous bodies, the Secretary concerned or an officer (not below the level of
right to enforce it through the Court. Joint Secretary) to whom authority is delegated by the Secretary.
j) Costs: The parties shall equally bear all costs of mediation, including the fees of the ii) Regarding CPSEs/ PSBs/ Financial institutions etc., the Managing Director.
mediator and the charges of the mediation service provider.
d) In matters where arbitration is to be resorted to, institutional arbitration may be given
k) No claim of Interest during Mediation proceedings: Parties shall not claim any
preference (where appropriate, after considering the reasonableness of the cost of
interest on claims/counter-claims from the date of notice invoking Mediation till the
arbitration relative to the value involved).
execution of the settlement agreement if so arrived. If parties cannot resolve the
e) General or case-specific modification in the application of the above guidelines may
dispute, either party shall claim no interest from the date of notice invoking Mediation
be authorised by the Secretary concerned (or an officer not below the level of Joint
until the date of Termination of Mediation Proceedings.
Secretary to whom the authority is delegated by him) in respect of Government
l) The parties shall not initiate, during the mediation proceedings, any arbitral or judicial
proceedings in respect of a dispute that is the subject matter of the mediation
proceedings.
120 https://lawmin.gov.in/sites/default/files/ArbitrationandConciliation.pdf
121 https://legalaffairs.gov.in/sites/default/files/arbitration-and-conciliation%28amendment%29act-2021.pdf
122 OM issued by PPD, DoE, MoF: No. F. 11212024-PPD dtd 03.06.2024
226 227Chapter 9: Contract Management
Ministries/ Departments, attached/ subordinate offices and autonomous bodies, or the
Managing Director in respect of Central Public Sector Enterprises including Banks and
Financial institutions etc.
9.9.6 Foreign Arbitration
1. The Arbitration and Conciliation Act 1996 has provisions for international commercial
arbitration, which shall be applicable if one of the parties has its central management and
control in any foreign country.
2. When the contract is with a foreign supplier, the supplier has the option to choose either
the Indian Arbitration and Conciliation Act, 1996 or arbitration in accordance with the
provisions of the United Nations Commission on International Trade Law (UNCITRAL)
arbitration rules.
3. The arbitration clause with foreign firms should be in the form of self-contained
agreements. This is true, especially for large-value contracts or those for costly plant and
machinery. The venue of arbitration should be in accordance with UNCITRAL or India's
arbitration rules, whereby it may be in India or any neutral country.
9.9.7 Notice for Arbitration
1. ‘The Appointing Authority’ to appoint the arbitrator shall be Head of the Procuring
Organisation named in the contract and includes, if there be no such authority, the officer
who is for the time being discharging the functions of that authority, whether in addition to
other functions or otherwise.
2. In the event of any dispute as per para 9.9.1 above, if the Adjudicator fails to decide within
60 days (as referred in para 9.9.3 above), or the mediation is terminated (as referred in
para 9.9.4 above) then, parties to the contract, after 60 days but within 120 days of ‘Notice
of Dispute” shall request the Appointing Authority through a “Notice for Arbitration” in
writing requesting that the dispute or difference be referred to arbitration.
3. The “Notice for arbitration” shall specify the matters in question or the subject of the dispute
or difference indicating the relevant contractual clause, as well as the amount of claim
item-wise.
9.9.8 Reference to Arbitration
After appointing Arbitrator(s), the Appointing Authority shall refer the dispute to them. Only
such dispute or difference shall be referred to arbitration regarding which the demand has
been made, together with counter-claims or set off. Other matters shall be beyond the
jurisdiction of the Arbitrator(s)
9.9.9 Appointment of Arbitrator
1. Qualification of Arbitrators:
a) In the case of retired officers of The Procuring organisation, they shall have retired in
the rank of Senior administrative grade (or equivalent) and shall have retired at least 1
year prior and must not be over 70 years of age on the date of Notice for arbitration.
b) In the case of serving officers, they shall not be below JA Grade level.
c) He/ they shall not have had an opportunity to deal with the matters to which the contract
relates or who, in the course of his/ their duties as an officer of the Procuring
Organisation, expressed views on any or all the matters under dispute or differences.
A declaration to this effect (Annexure 35) shall be taken from the Arbitrators. The
228Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
Ministries/ Departments, attached/ subordinate offices and autonomous bodies, or the proceedings of the Arbitral tribunal or the award made by such Tribunal shall, however,
Managing Director in respect of Central Public Sector Enterprises including Banks and not be invalid merely because one or more arbitrators had, in the course of his service,
Financial institutions etc. an opportunity to deal with the matters to which the contract relates or who in the
course of his/ their duties expressed views on all or any of the matters under dispute.
9.9.6 Foreign Arbitration
d) An Arbitrator may be appointed notwithstanding the total no. of arbitration cases in
1. The Arbitration and Conciliation Act 1996 has provisions for international commercial which he has been appointed in the past.
arbitration, which shall be applicable if one of the parties has its central management and e) Not be other than the person appointed by The Appointing Authority, and if for any
control in any foreign country. reason that is not possible, the matter shall not be referred to arbitration at all.
2. When the contract is with a foreign supplier, the supplier has the option to choose either 2. Panel of Arbitrators:
the Indian Arbitration and Conciliation Act, 1996 or arbitration in accordance with the
The procuring Organisation may prepare, with the approval of the head of the procuring
provisions of the United Nations Commission on International Trade Law (UNCITRAL)
organisation, a panel of serving and retired officers who are willing and qualified (as per para
arbitration rules.
above) to be empanelled as Arbitrators based on integrity, ethics, the experience of dealing in
3. The arbitration clause with foreign firms should be in the form of self-contained contracts/ tenders, temperament of taking fair decisions, feedback, general image, career
agreements. This is true, especially for large-value contracts or those for costly plant and profile etc. Such persons should have vigilance clearance and should not be working in the
machinery. The venue of arbitration should be in accordance with UNCITRAL or India's vigilance wing. The performance of empanelled arbitrators should be reviewed annually. The
arbitration rules, whereby it may be in India or any neutral country. empanelment of a retired officer as arbitrator shall be limited to three procuring entities only,
and at any given time, a maximum of two arbitration cases shall be assigned to any arbitrator
9.9.7 Notice for Arbitration
in a Procuring entity.
1. ‘The Appointing Authority’ to appoint the arbitrator shall be Head of the Procuring
3. Replacement of Arbitrators:
Organisation named in the contract and includes, if there be no such authority, the officer
If one or more of the arbitrators appointed as above refuses to act as arbitrator, withdraws
who is for the time being discharging the functions of that authority, whether in addition to
from his office as arbitrator, or in the event of the arbitrator dying, neglecting/ unable or
other functions or otherwise.
unwilling or refusing to act for any reason, or his award being set aside by the court for any
2. In the event of any dispute as per para 9.9.1 above, if the Adjudicator fails to decide within
reason, or in the opinion of The Appointing Authority fails to act without undue delay, the
60 days (as referred in para 9.9.3 above), or the mediation is terminated (as referred in
Appointing Authority shall appoint new arbitrator/ arbitrators to act in his/ their place in the
para 9.9.4 above) then, parties to the contract, after 60 days but within 120 days of ‘Notice
same manner in which the earlier arbitrator/ arbitrators had been appointed. Such a re-
of Dispute” shall request the Appointing Authority through a “Notice for Arbitration” in
constituted Tribunal may, at its discretion, proceed with the reference from the stage at which
writing requesting that the dispute or difference be referred to arbitration.
the previous arbitrator (s) left it.
3. The “Notice for arbitration” shall specify the matters in question or the subject of the dispute
4. Appointment of Arbitrator:
or difference indicating the relevant contractual clause, as well as the amount of claim
a) Appointment of Arbitrator where the applicability of section 12 (5) of the Arbitration and
item-wise.
Conciliation Act has been waived off:
9.9.8 Reference to Arbitration i) In cases where the total value of all claims in question added together does not
exceed ₹ 1,00,00,000/- (Rupees One Crore), the Arbitral Tribunal shall consist of
After appointing Arbitrator(s), the Appointing Authority shall refer the dispute to them. Only
a Sole Arbitrator who shall be a serving officer of the procuring organisation, not
such dispute or difference shall be referred to arbitration regarding which the demand has
below Junior Administrative Grade, nominated by the Appointing Authority. The
been made, together with counter-claims or set off. Other matters shall be beyond the
sole arbitrator shall be appointed within 60 days from the day when a written and
jurisdiction of the Arbitrator(s)
valid demand for arbitration is received by the designated Appointing Authority.
9.9.9 Appointment of Arbitrator ii) In cases not covered by sub-para i) above, the Arbitral Tribunal shall consist of a
panel of three serving officers not below Junior Administrative Grade or two serving
1. Qualification of Arbitrators:
officers not below Junior Administrative Grade and a retired officer (retired not
a) In the case of retired officers of The Procuring organisation, they shall have retired in
below the rank of Senior Administrative Grade Officer), as the arbitrators. For this
the rank of Senior administrative grade (or equivalent) and shall have retired at least 1
purpose, the Appointing Authority shall send a panel of at least four (4) names of
year prior and must not be over 70 years of age on the date of Notice for arbitration.
Officers, which may also include the name(s) of retired Officer(s) empanelled to
b) In the case of serving officers, they shall not be below JA Grade level.
work as Arbitrator, to the Contractor within 60 days from the day when a written
c) He/ they shall not have had an opportunity to deal with the matters to which the contract
and valid demand for arbitration is received by the Appointing Authority. The
relates or who, in the course of his/ their duties as an officer of the Procuring
contractor will be asked to suggest at least 2 names out of the panel for
Organisation, expressed views on any or all the matters under dispute or differences.
appointment as the Contractor’s nominee within 30 days from the date of dispatch
A declaration to this effect (Annexure 35) shall be taken from the Arbitrators. The
of the request to him. The Appointing Authority shall appoint at least one out of
228 229Chapter 9: Contract Management
them as the Contractor’s nominee and shall also simultaneously appoint the
balance number of arbitrators either from the panel or from outside the panel, duly
indicating the ‘presiding arbitrator’ from amongst the 3 arbitrators so appointed.
The Appointing Authority shall complete this exercise of appointing the Arbitral
Tribunal within 30 days from the receipt of the names of the Contractor’s nominees.
While nominating the arbitrators, it shall be necessary to ensure that one of them
is from the Finance/ Accounts Department (officer of Selection Grade of the
Finance/ Accounts Department shall be considered as of equal status to the
officers in Senior Administrative Grade of other departments for appointment of an
arbitrator).
iii) The serving officer working in arbitral tribunal in the ongoing arbitration cases as
per sub-para i) and ii) above can continue as arbitrator in the tribunal even after his
retirement.
b) Appointment of Arbitrator where the applicability of Section 12 (5) of the Arbitration and
Conciliation Act has not been waived off:
i) In cases where the total value of all claims in question added together does not
exceed ₹ 50,00,000/- (Rupees Fifty Lakh), the Arbitral Tribunal shall consist of a
Retired Officer, retired not below the rank of Senior Administrative Grade Officer,
as the arbitrator. For this purpose, the Appointing Authority will send a panel of at
least four (4) names of retired Officer(s) empanelled to work as Appointing
Authority Arbitrator duly indicating their retirement dates to the Contractor within
60 days from the day when a written and valid demand for arbitration is received
by the Appointing Authority. The contractor will be asked to suggest to the
Appointing Authority at least 2 names out of the panel for appointment as arbitrator
within 30 days from the date of dispatch of the request by the Appointing Authority.
The Appointing Authority shall appoint at least one out of them as the arbitrator
within 30 days from the receipt of the names of the Contractor’s nominees.
ii) In cases where the total value of all claims in question added together exceeds Rs.
50,00,000/- (Rupees Fifty Lakh), the Arbitral Tribunal shall consist of a Panel of
three (3) retired Officers, retired not below the rank of Senior Administrative Grade
Officer, as the arbitrators. For this purpose, the Appointing Authority will send a
panel of at least four (4) names of retired Officer(s) empanelled to work as
Appointing Authority Arbitrator duly indicating their retirement date to the
Contractor within 60 days from the day when a written and valid demand for
arbitration is received by the Appointing Authority. The contractor will be asked to
suggest to the Appointing Authority at least 2 names out of the panel for
appointment as the Contractor’s nominee within 30 days from the date of dispatch
of the request by the Appointing Authority. The Appointing Authority shall appoint
at least one out of them as the Contractor’s nominee and shall also simultaneously
appoint the balance number of arbitrators either from the panel or from outside the
panel, duly indicating the ‘Presiding Arbitrator’ from amongst the 3 arbitrators so
appointed. The Appointing Authority shall complete this exercise of appointing the
Arbitral Tribunal within 30 days of the receipt of the names of the Contractor’s
nominees. While nominating the arbitrators, it shall be necessary to ensure that
one of them is from the Finance/ Accounts Department (officer of Selection Grade
of the Finance/ Accounts Department shall be considered as of equal status to the
230Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
them as the Contractor’s nominee and shall also simultaneously appoint the officers in Senior Administrative Grade of other departments for appointment of an
balance number of arbitrators either from the panel or from outside the panel, duly arbitrator).
indicating the ‘presiding arbitrator’ from amongst the 3 arbitrators so appointed. c) If the contractor does not suggest his nominees for the arbitral tribunal within the
The Appointing Authority shall complete this exercise of appointing the Arbitral prescribed timeframe, The Appointing Authority shall proceed with the appointment of
Tribunal within 30 days from the receipt of the names of the Contractor’s nominees. the arbitral tribunal within 30 days of the expiry of such time provided to the contractor.
While nominating the arbitrators, it shall be necessary to ensure that one of them d) Failure to Appoint Arbitrators: If the Appointing Authority fails to appoint an
is from the Finance/ Accounts Department (officer of Selection Grade of the arbitrator, or two appointed arbitrators fail to agree on the third arbitrator, within 60
Finance/ Accounts Department shall be considered as of equal status to the (sixty) days, then subject to the survival of this Arbitration Agreement, in international
officers in Senior Administrative Grade of other departments for appointment of an commercial arbitration, the Supreme Court of India shall designate the arbitral
arbitrator). institution for the appointment of arbitrators. In case of national arbitrations, the High
iii) The serving officer working in arbitral tribunal in the ongoing arbitration cases as Court shall designate arbitral institutions. The Arbitration Council of India must have
per sub-para i) and ii) above can continue as arbitrator in the tribunal even after his graded these arbitration institutions. These arbitral institutions must complete the
retirement. selection process within thirty days of accepting the request for the arbitrator’s
b) Appointment of Arbitrator where the applicability of Section 12 (5) of the Arbitration and appointment.
Conciliation Act has not been waived off:
9.9.10 The Arbitral Procedure
i) In cases where the total value of all claims in question added together does not
exceed ₹ 50,00,000/- (Rupees Fifty Lakh), the Arbitral Tribunal shall consist of a 1. Effective Date of Entering Reference: The arbitral tribunal shall be deemed to have
entered the reference on the date on which the arbitrator(s) have received notice of their
Retired Officer, retired not below the rank of Senior Administrative Grade Officer,
appointment. All subsequent time limits shall be counted from such date.
as the arbitrator. For this purpose, the Appointing Authority will send a panel of at
least four (4) names of retired Officer(s) empanelled to work as Appointing 2. Seat and Venue of Arbitration: The seat of arbitration shall be the place from which the
Authority Arbitrator duly indicating their retirement dates to the Contractor within Letter of Award or the contract is issued. The venue of arbitration shall be the same as the
60 days from the day when a written and valid demand for arbitration is received seat of arbitration. However, in terms of section 20 of The Arbitration Act, the arbitrator, at
by the Appointing Authority. The contractor will be asked to suggest to the his discretion, may determine a venue other than the seat of the arbitration without in any
Appointing Authority at least 2 names out of the panel for appointment as arbitrator way affecting the legal jurisdictional issues linked to the seat of the arbitration. The Arbitral
within 30 days from the date of dispatch of the request by the Appointing Authority. Tribunal shall decide any matter related to Arbitration not covered under this Arbitration
The Appointing Authority shall appoint at least one out of them as the arbitrator Agreement as per the provisions of The Arbitration Act.
within 30 days from the receipt of the names of the Contractor’s nominees. 3. If the Adjudication and/ or Mediation mechanisms had not been exhausted before such
ii) In cases where the total value of all claims in question added together exceeds Rs. reference to Arbitration, the Arbitrator should ask the aggrieved party to approach the
50,00,000/- (Rupees Fifty Lakh), the Arbitral Tribunal shall consist of a Panel of designated authority for such mechanisms before the Arbitration proceedings are started.
three (3) retired Officers, retired not below the rank of Senior Administrative Grade 4. The claimant shall submit to the Arbitrator(s) with copies to the respondent his claims
Officer, as the arbitrators. For this purpose, the Appointing Authority will send a stating the facts supporting the claims along with all the relevant documents and the relief
panel of at least four (4) names of retired Officer(s) empanelled to work as or remedy sought against each claim within 30 days from the date of appointment of the
Appointing Authority Arbitrator duly indicating their retirement date to the
Arbitral Tribunal unless it has granted an extension.
Contractor within 60 days from the day when a written and valid demand for
5. On receipt of such claims, the respondent shall submit its defence statement and
arbitration is received by the Appointing Authority. The contractor will be asked to
counterclaim (s), if any, within 60 days of receipt of the copy of claims, unless the Arbitral
suggest to the Appointing Authority at least 2 names out of the panel for
Tribunal has granted an extension.
appointment as the Contractor’s nominee within 30 days from the date of dispatch
6. No new claim shall be added during proceedings by either party. However, a party may
of the request by the Appointing Authority. The Appointing Authority shall appoint
amend or supplement the original claim or defence thereof during arbitration proceedings
at least one out of them as the Contractor’s nominee and shall also simultaneously
subject to acceptance by the Tribunal having due regard to the delay in making it.
appoint the balance number of arbitrators either from the panel or from outside the
7. Statement of claims, counterclaims and defence shall be completed within six months from
panel, duly indicating the ‘Presiding Arbitrator’ from amongst the 3 arbitrators so
the effective reference date.
appointed. The Appointing Authority shall complete this exercise of appointing the
8. Oral arguments to be held on a day-to-day basis: Oral arguments as far as possible
Arbitral Tribunal within 30 days of the receipt of the names of the Contractor’s
shall be heard by the arbitral tribunal on a day-to-day basis, and no adjournments shall be
nominees. While nominating the arbitrators, it shall be necessary to ensure that
granted without sufficient cause. The arbitrator (s) may impose an exemplary cost on the
one of them is from the Finance/ Accounts Department (officer of Selection Grade
party seeking adjournment without sufficient cause.
of the Finance/ Accounts Department shall be considered as of equal status to the
230 231Chapter 9: Contract Management
9. Award within 12 (twelve) months: The arbitral tribunal is statutorily bound to deliver an
award within 12 (twelve) months from the date when the arbitral tribunal enters reference.
The award can be delayed by a maximum of six months only under exceptional
circumstances where all parties consent to such extension of time. The court’s approval
shall be required for further extension if the award is not made out within such an extended
period. During the period of an application for an extension of time awaiting before the
court, the arbitrator’s proceedings shall continue until the disposal of the application.
10. Cost of Arbitration and Fees of the Arbitrators: The concerned parties shall bear the
cost of arbitration in terms of section 31 (A) of The Arbitration Act. The cost shall inter-alia
include fees of the Arbitrator. Further, the fees payable to the Arbitrator shall be governed
by instructions issued on the subject by the Procuring Entity and/ or the Government from
time to time, in line with the Arbitration and Conciliation Act, irrespective of the fact whether
the Arbitrator is appointed by the Procuring Entity or the Government under this clause or
by any court of law unless directed explicitly by Hon’ble court otherwise on the matter. A
sole arbitrator shall be entitled to a 25% extra fee over such a prescribed fee. The arbitrator
shall be entitled to a 50 per cent extra fee if the award is made within 6 months in terms of
provisions contained in section 29(A) (2) of The Arbitration Act. Besides the above, the
Arbitrator shall also be entitled to this extra fee in cases where the Fast Track Procedure
in terms of section 29 (B) of The Arbitration Act is followed.
11. Fast Track Procedure: The parties to arbitration may choose to opt for a fast-track
procedure either before or after the commencement of the arbitration. The award in fast-
track arbitration is to be made out within six months, and the arbitral tribunal shall be
entitled to additional fees. The salient features of the fast-track arbitration are:
a) The dispute is to be decided based on written pleadings only. Procuring Entities may
encourage Fast Track Procedure based on written pleadings only.
b) The arbitral Tribunal shall have the power to call for clarifications in addition to the
written pleadings where it deems necessary.
c) An oral hearing may be held only if all the parties request or the arbitral tribunal
considers it necessary.
d) The parties are free to decide the fees of the arbitrator(s) for a fast-track procedure.
12. Powers of Arbitral Tribunal to grant Interim Relief: The parties to arbitration may
approach the arbitral tribunal to seek interim relief on the grounds available under section
9 of the act. The tribunal has the powers of a court to make interim awards in the
proceedings before it.
13. Confidentiality: As provided in Section 42A of The Arbitration Act, all the details and
particulars of the arbitration proceedings shall be kept confidential, except in certain
situations where the disclosure is necessary for the implementation or execution of the
arbitral award.
14. Obligation During Pendency of Arbitration: Performance of the contract shall, unless
otherwise directed by the Procuring Entity, continue during the arbitration proceedings,
and no payment due or payable by the Procuring Entity shall be withheld on account of
such proceedings, provided; however, it shall be open for Arbitral Tribunal to consider and
decide whether or not the performance of the contract or payment therein should continue
during arbitration proceedings.
15. The Arbitral Award: In the case of the Tribunal, comprising three members, any ruling on
an award shall be made by a majority of members of the Tribunal. In the absence of such
a majority, the views of the Presiding Arbitrator shall prevail. The arbitral award shall state
232Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
9. Award within 12 (twelve) months: The arbitral tribunal is statutorily bound to deliver an item-wise the sum and reasons upon which it is based. The analysis and reasons shall be
award within 12 (twelve) months from the date when the arbitral tribunal enters reference. detailed enough so that the award can be inferred from it. It shall be further a term of this
The award can be delayed by a maximum of six months only under exceptional arbitration agreement that where the arbitral award is for the payment of money, no interest
circumstances where all parties consent to such extension of time. The court’s approval shall be payable on the whole or any part of the money for any period till the date on which
shall be required for further extension if the award is not made out within such an extended the award is made in terms of Section 31 (7) (a) of The Arbitration Act. The award of the
period. During the period of an application for an extension of time awaiting before the arbitrator shall be final and binding on the parties to this contract. A party may apply for
court, the arbitrator’s proceedings shall continue until the disposal of the application. corrections of any computational errors, typographical or clerical errors, or any other error
10. Cost of Arbitration and Fees of the Arbitrators: The concerned parties shall bear the of a similar nature occurring in the award or interpretation of a specific point of the award
cost of arbitration in terms of section 31 (A) of The Arbitration Act. The cost shall inter-alia to the Tribunal within 60 days of receipt of the award. A party may apply to the Tribunal
include fees of the Arbitrator. Further, the fees payable to the Arbitrator shall be governed within 60 days of receiving the award to make an additional award as to claims presented
by instructions issued on the subject by the Procuring Entity and/ or the Government from in the arbitral proceedings but omitted from the arbitral award.
time to time, in line with the Arbitration and Conciliation Act, irrespective of the fact whether
9.9.11 Challenging Arbitration/ Judicial Awards
the Arbitrator is appointed by the Procuring Entity or the Government under this clause or
1. ln matters covered by arbitration/ court decisions123, the guidance contained in ‘General
by any court of law unless directed explicitly by Hon’ble court otherwise on the matter. A
Instructions on Procurement and Project Management’ dated 29.10.2021124 should be
sole arbitrator shall be entitled to a 25% extra fee over such a prescribed fee. The arbitrator
kept in mind. In cases where there is a decision against the government/ public sector
shall be entitled to a 50 per cent extra fee if the award is made within 6 months in terms of
enterprise, the decision to challenge/ appeal should not be taken routinely, but only when
provisions contained in section 29(A) (2) of The Arbitration Act. Besides the above, the
the case genuinely merits going for challenge/ appeal and there are high chances of
Arbitrator shall also be entitled to this extra fee in cases where the Fast Track Procedure
winning in the court/ higher court.
in terms of section 29 (B) of The Arbitration Act is followed.
2. In cases where the Ministry/ Department has challenged an arbitral award and, as a result,
11. Fast Track Procedure: The parties to arbitration may choose to opt for a fast-track
the amount of the arbitral award has not been paid, 75% of the arbitral award (which may
procedure either before or after the commencement of the arbitration. The award in fast-
include interest up to date of the award) shall be paid by the Ministry/ Department to the
track arbitration is to be made out within six months, and the arbitral tribunal shall be
contractor/ concessionaire against a Bank Guarantee (BG). The BG shall only be for the
entitled to additional fees. The salient features of the fast-track arbitration are:
said 75% of the arbitral award as above and not for the interest, which may become
a) The dispute is to be decided based on written pleadings only. Procuring Entities may
payable to the Ministry/ Department should the subsequent court order require a refund of
encourage Fast Track Procedure based on written pleadings only.
the said amount.
b) The arbitral Tribunal shall have the power to call for clarifications in addition to the
3. The payment may be made into a designated Escrow Account with the stipulation that the
written pleadings where it deems necessary.
proceeds will be used first for payment of lenders’ dues, second for completion of the
c) An oral hearing may be held only if all the parties request or the arbitral tribunal
project and then for completion of other projects of the same Ministry/ Department as
considers it necessary.
mutually agreed/ decided. Any balance remaining in the escrow account after settlement
d) The parties are free to decide the fees of the arbitrator(s) for a fast-track procedure.
of lenders’ dues and completion of projects of the Ministry/ Department may be allowed to
12. Powers of Arbitral Tribunal to grant Interim Relief: The parties to arbitration may
be used by the contractor/ concessionaire with the prior approval of the lead banker and
approach the arbitral tribunal to seek interim relief on the grounds available under section
the Ministry/ Department. If otherwise eligible and subject to contractual provisions, and
9 of the act. The tribunal has the powers of a court to make interim awards in the
other amounts withheld may also be released against BG.125
proceedings before it.
4. Arbitration /court awards should be critically reviewed. In cases where there is a decision
13. Confidentiality: As provided in Section 42A of The Arbitration Act, all the details and
against government / public sector enterprise (PSE), the decision to appeal should not be
particulars of the arbitration proceedings shall be kept confidential, except in certain
taken routinely, but only when the case genuinely merits going for the appeal and there
situations where the disclosure is necessary for the implementation or execution of the
are high chances of winning in the court/ higher court. There is a perception that such
arbitral award.
appeals, etc., sometimes resorted to postpone the problem and defer personal
14. Obligation During Pendency of Arbitration: Performance of the contract shall, unless
accountability. Casual appeals in arbitration / court cases have resulted in the payment of
otherwise directed by the Procuring Entity, continue during the arbitration proceedings,
heavy damages / compensation / additional interest cost, thereby causing more harm to
and no payment due or payable by the Procuring Entity shall be withheld on account of
the exchequer, in addition to tarnishing the image of the Government.
such proceedings, provided; however, it shall be open for Arbitral Tribunal to consider and
decide whether or not the performance of the contract or payment therein should continue
during arbitration proceedings.
15. The Arbitral Award: In the case of the Tribunal, comprising three members, any ruling on 123Notified vide OM No. F. 11/21/2024-PPD issued by Department of Expenditure dated 03.06.2024
124Notified vide OM No. F./1/9/2021-PPD issued by Department of Expenditure dated 29.10.2021.
an award shall be made by a majority of members of the Tribunal. In the absence of such
125New rule 227A of GFR, 2017 notified vide OM No. F.1/9/2021-PPD issued by Department of Expenditure dated
a majority, the views of the Presiding Arbitrator shall prevail. The arbitral award shall state
29.10.2021.
232 233Chapter 9: Contract Management
5. The Organisation should monitor the success rate of appealing against arbitration awards.
There should be a clear delegation to empower officials to accept arbitration / court orders.
A special board / committee may be set up to review the case before an appeal is filed
against an order. Arbitration /court awards should not be routinely appealed without due
application of mind to all facts and circumstances, including realistic probability of success.
The board / committee or other authority deciding on the matter shall clarify that it has
considered both legal merits and the practical chances of success and, after considering
the cost of, and rising through, litigation / appeal / further litigation as the case may be, it
is satisfied that such litigation / appeal / further litigation cost is likely to be financially
beneficial compared to accepting the arbitration / court award.
6. Statistics have shown that in cases where the arbitration award is challenged, a large
majority of cases are decided in favour of the contractor. In such cases, the amount
becomes payable with interest at a rate that is often far higher than the government’s cost
of funds. This results in huge financial losses to the government. Hence, in the aggregate,
it is in the public interest to take the risk of paying a substantial part of the award amount
subject to the result of the litigation, even if, in some rare cases of insolvency, etc.,
recovery of the amount in case of success may become difficult.
7. The only circumstances in which such payment need not be made are when the contractor
declines or is unable to provide the requisite bank guarantee and/or fails to open an escrow
account as required. Persons responsible for not adhering to this are liable to be held
personally accountable for the additional interest arising in the event of the final court order
going against the procuring entity126.
9.10. Contract Management – Risks and Mitigations
Risk Mitigation
1. Advance payments: This is an area of Any mobilisation or other advance payments
risk in public procurement with undue and should be as per the tender document/
unintended benefits to the contractor, Contract (refer to para 6.5.1) and only for
which vitiates the original selection justifiable cases. Terms of such advances
criteria. should be expressly stated in the NIT/tender
documents. The advance payment may be
released in not less than two stages,
depending upon the progress of the contract.
The advance should be progressively
adjusted against bills cleared for payment.
Interest should be charged on delayed
recoveries irrespective of the reason stated.
2. Contract changes and renegotiations: Contract modifications and renegotiations
This is also a risk area where the should not substantially alter the nature of the
procuring entity may not get what it contract. It should not vitiate the basis of the
contracted and paid for or may pay for selection of the contractor. It should not give
126 As notified under para 16.1 to 16.5 of OM No.F.1/1/2021-PPD issued by Department of Expenditure dated
29.10.2021.
234Chapter 9: Contract Management Manual for Procurement of Goods, Second Edition, 2024
5. The Organisation should monitor the success rate of appealing against arbitration awards.
Risk Mitigation
There should be a clear delegation to empower officials to accept arbitration / court orders.
A special board / committee may be set up to review the case before an appeal is filed
what it has not received. On the other undue or unintended benefits to the
against an order. Arbitration /court awards should not be routinely appealed without due
hand, the contractor may not get timely or contractor. However, for any changes caused
application of mind to all facts and circumstances, including realistic probability of success.
proper amendments due to changes by the procuring entity, the contractor should
The board / committee or other authority deciding on the matter shall clarify that it has
asked by the procuring entities. be adequately and timely compensated within
considered both legal merits and the practical chances of success and, after considering
the contractual terms.
the cost of, and rising through, litigation / appeal / further litigation as the case may be, it
is satisfied that such litigation / appeal / further litigation cost is likely to be financially
3. Supervising agencies/individuals are A contract management manual or operating
beneficial compared to accepting the arbitration / court award.
unduly influenced to alter the contents of procedure should be prepared for large-value
6. Statistics have shown that in cases where the arbitration award is challenged, a large
their reports, so changes in quality, contracts. There should be built-in systems
majority of cases are decided in favour of the contractor. In such cases, the amount
performance, equipment, and for checks and balances.
becomes payable with interest at a rate that is often far higher than the government’s cost
characteristics go unnoticed. All large contracts should be formally
of funds. This results in huge financial losses to the government. Hence, in the aggregate,
reconciled for closure to ensure that the
it is in the public interest to take the risk of paying a substantial part of the award amount
4. The contractor’s claims are false or scope of the work and warranty/defect liability
subject to the result of the litigation, even if, in some rare cases of insolvency, etc.,
inaccurate and are protected by the period is completed. This should include the
recovery of the amount in case of success may become difficult.
person in charge of revising them. dispute resolution forum for resolving
7. The only circumstances in which such payment need not be made are when the contractor
disputes in a fixed timeframe with the
declines or is unable to provide the requisite bank guarantee and/or fails to open an escrow 5. Payment to the contractor is delayed provision of escalation level.
account as required. Persons responsible for not adhering to this are liable to be held intentionally or otherwise.
All payments/recoveries should also be
personally accountable for the additional interest arising in the event of the final court order
reconciled. It should also be ensured that
going against the procuring entity126. 6. The contractor gets the final payment,
material/assets loaned to him, including
but contract closure has not been
9.10. Contract Management – Risks and Mitigations security passes, are accounted for.
formally done. As a result,
material/assets loaned to him are not
Risk Mitigation
accounted for.
1. Advance payments: This is an area of Any mobilisation or other advance payments
7. Every dispute lands up in arbitration or
risk in public procurement with undue and should be as per the tender document/
court cases since the procuring entity is
unintended benefits to the contractor, Contract (refer to para 6.5.1) and only for
reluctant to grant compensation for its
which vitiates the original selection justifiable cases. Terms of such advances
lapses to the contractor.
criteria. should be expressly stated in the NIT/tender
documents. The advance payment may be
8. Agents/ Sub-contractors and partners, Agents should only be as per the terms of the
released in not less than two stages,
chosen in a non-transparent way, are contract. Sub-contracting of the contract
depending upon the progress of the contract.
unaccountable or are used to channel should normally not be allowed in the
The advance should be progressively
bribes. procurement of goods.
adjusted against bills cleared for payment.
Interest should be charged on delayed
recoveries irrespective of the reason stated.
2. Contract changes and renegotiations: Contract modifications and renegotiations
This is also a risk area where the should not substantially alter the nature of the
procuring entity may not get what it contract. It should not vitiate the basis of the
contracted and paid for or may pay for selection of the contractor. It should not give
126 As notified under para 16.1 to 16.5 of OM No.F.1/1/2021-PPD issued by Department of Expenditure dated
29.10.2021.
234 235Manual for Procurement of Goods, Second Edition, 2024
Chapter 10: Disposal of Scrap Goods
10.1. Scrap for Disposal
There accumulates, in every organisation, a large quantity of ‘Goods’ that is neither usable for
the purpose for which it was originally procured nor of any other operational value. Such
‘Goods’ is generally called “scrap” and should be distinguished from other ‘Goods’ that can be
utilised after repair or renovation. Occasionally, scrap may consist of second-hand or in
excellent repair, even new ‘Goods’ that is surplus to the need of the organisation or its allied
organisations and may command a fair price in the market not normally associated with scrap.
This chapter is applicable to disposal of such Scrap Goods and is not applicable to disposal
of assets that are not127 covered by the definition of ‘Goods’ as given in the ‘Procurement
Glossary’ section of this Manual.
10.2. Classification and Categorisation
It is important to categorise the scrapped items under different trade groups based on the use
to which the scrap purchaser can put it for commercial use, for example, melting, re-rolling,
burning, recycling, e-Waste (electronic Waste), hazardous waste and so on. Properly grouped
and sorted scrap is likely to attract better value, help keep historical data of prices, and
facilitate the fixing of reserve prices.
10.3. Survey of Materials for Classifying as Scrap for Disposal
1. Competent Authority to declare and dispose off Scrap Material, based on its assessed
value128, may be laid down in the SoPP. Before any item of stores can be sold as ‘scrap,’
it should be declared as such by the Survey Committee (SC) appointed by the Head of
Office and the sanction of the CA obtained for such a sale. The CA may relax this need
for a survey by SC, as a standing order, in the case of a list of known items of scrap like
Newspapers, containers, etc., of small value (Rs. 15,000 – Rupees Fifteen Thousand).
Lots of small values may also not require to be condemned by SC, on which the Head of
Office may be given powers to declare such materials as scrap without a survey
committee. However, this dispensation is subject to the furnishing of a certificate by the
concerned departmental officer as laid down in the SoPP, stating that the items being
offered have been inspected by him and found unserviceable and unfit for any further use.
2. Survey of Scrap: Items may be identified as scrap in any of the following cases:
a) Whether the item has completed its expected useful life or not, factors such as norms
for maintenance cost, norms for utilisation of such equipment, and usability in the
organisation or any other office must also be considered before deciding on scrapping
the equipment and
b) The item has a limited shelf life, exists in surplus quantities, and there is likely to be no
future use of the item during the remaining period of its useful life.
127 Thus, this chapter is not applicable to disposal of immovable assets, precious metals/ jewellery, works of art,
Financial/ Business Assets e.g. stocks, shares, debentures, securities, shares in partnership firms etc.
128 based on the ‘Book Value’ or if the Book value is either not available or has become negligible - 5% (five per
cent) of the Original/ Market Value of new goods.
237Chapter 10: Disposal of Scrap Goods
c) The reasons for declaring the item surplus obsolete or unserviceable should be
recorded by the SC. A standard format for SC’s recommendations for disposal of
goods is provided in Annexure 26.
d) SC may seek the approval of the CA with the concurrence of the Associated/Integrated
Finance.
10.4. Modes of Disposal
The mode of disposal may be determined by the CA, keeping in view the necessity to avoid
an accumulation of such goods, consequent blockage of space, and deterioration in the value
of goods to be disposed of. The usual modes of disposal of scrap are:
1. Petty Sales: Small value scrap such as wastepaper or industrial sweepings, and so on,
up to a value of Rs. 15,000 (Rupees Fifteen thousand) in each case, may be sold directly
to the local scrap dealers on a summary quotation basis,
2. LTE Mode: Scraps more than Rupees Fifteen thousand up to Rupees Four Lakh may be
sold on a limited tender basis to locally known scrap dealers in the relevant category.
3. eAuction Mode: Sale through the e-auction portal or a tender for disposal or traditional
public auction may be resorted to for scrap value above Rupees Four lakh. E-Auction
should be the preferred mode for such disposals, using the e-Auction platforms of NIC,
MSTC, Indian Railways or any other appropriate portal;
4. Direct Sale: Certain useable machinery/ spare may still be useable by other Ministries/
Departments/ PSEs; these should be disposed off directly to the concerned organisation
at book value plus overheads @ 20 (twenty) per cent plus freight @ (7.5 (seven and a half)
per cent plus handling charges @12.5 (twelve and a half) per cent.
5. Sales by Submission of Tenders: Disposal may also be done by submitting bids in
response to public invitations by Government Departments, PSEs, or private bodies for
bids for supplying materials. This method of sale is particularly suitable where it is
proposed to dispose of its ‘overstocks’ and surplus stores’ which are in fit-to-use condition.
6. Sale of Security Risk Scrap: Scrap that is a security or safety risk (stamps, negotiable
instruments, money value documents, security press items) may be destroyed suitably in
an eco-friendly manner in accordance with guidelines of the Central Pollution Control
Board (CPCB) or State Pollution Control Board (SPCB) in the presence of a committee
after obtaining CA’s approval. The committee should issue a certificate of having
destroyed these. Video recording may also be done of such disposal.
7. The following procedures would govern the sale of hazardous waste items in addition
to guidelines/notifications issued by the Central Pollution Control Board (CPCB)/ Ministry
of Environment, Forest and Climate Change (MoEFCC) from time to time:
a) The Batteries (Management & Handling) Rules 2001 or as amended from time to time
shall govern the sale of old batteries/lead acid batteries;
b) Hazardous and Other Wastes (Management and Transboundary Movement) Rules,
2016 or as amended from time to time, governs the sale of hazardous waste;
c) e-Waste (Electronic Waste - Management) Rules, 2016 or as amended from time to
time, governs the sale of e-Waste;
d) Bidders must submit a notarized copy of the valid registration certificates issued by
the State (or Union Territory) Pollution Control Board (SPCB) and produce it at the
time of taking delivery of the materials, failing which their bid will be liable for rejection.
In the case of lead-acid batteries, used/waste oils, and nonferrous metal wastes, in
238Chapter 10: Disposal of Scrap Goods Manual for Procurement of Goods, Second Edition, 2024
c) The reasons for declaring the item surplus obsolete or unserviceable should be addition to submitting necessary valid registration from the SPCB, the bidder must also
recorded by the SC. A standard format for SC’s recommendations for disposal of submit a notarized copy of the valid registration certificate from CPCB (or MoEFCC)
goods is provided in Annexure 26. e) In case of a sale involving inter-state movement of goods, the buyer shall also submit
d) SC may seek the approval of the CA with the concurrence of the Associated/Integrated an NOC (No Objection Certificate) from the concerned SPCB, with whom the buyer is
Finance. registered, to the seller before taking delivery, failing which the buyer will be
responsible for the consequences and the seller shall take further decisions as may
10.4. Modes of Disposal
be deemed fit.
The mode of disposal may be determined by the CA, keeping in view the necessity to avoid
10.5. Preparation for Disposal
an accumulation of such goods, consequent blockage of space, and deterioration in the value
of goods to be disposed of. The usual modes of disposal of scrap are: 1. Scrap recommended for disposal should be segregated from other materials into an
1. Petty Sales: Small value scrap such as wastepaper or industrial sweepings, and so on, identifiable lot. It should be marked as such with a board indicating the lot number and a
up to a value of Rs. 15,000 (Rupees Fifteen thousand) in each case, may be sold directly brief description. Valuable scraps such as non-ferrous metals should be secured in
to the local scrap dealers on a summary quotation basis, lockable rooms.
2. LTE Mode: Scraps more than Rupees Fifteen thousand up to Rupees Four Lakh may be 2. Determining Reserve Price: In any mode of disposal, material should not be sold at rates
sold on a limited tender basis to locally known scrap dealers in the relevant category. per lot, but bids should be registered by rate per unit (number, length, or weight) so that a
complete check on the quantity delivered can be exercised at any time. The Head of Office
3. eAuction Mode: Sale through the e-auction portal or a tender for disposal or traditional
holding the stock may determine the reserve price with the concurrence of the
public auction may be resorted to for scrap value above Rupees Four lakh. E-Auction
Associated/Integrated Finance and approval of CA. In case of large value disposals, a
should be the preferred mode for such disposals, using the e-Auction platforms of NIC,
Reserve Price Committee may be appointed to recommend the reserve price. The use of
MSTC, Indian Railways or any other appropriate portal;
external costing experts, price databases, price indices and data sharing may be done in
4. Direct Sale: Certain useable machinery/ spare may still be useable by other Ministries/
the same manner as detailed in Chapter 2, para 2.1-2-f) relating to the estimate of
Departments/ PSEs; these should be disposed off directly to the concerned organisation
procurement cost. Large newspapers and economic dailies have dedicated sections
at book value plus overheads @ 20 (twenty) per cent plus freight @ (7.5 (seven and a half)
dealing with rates in the scrap market. The reserve price should be recorded on a page-
per cent plus handling charges @12.5 (twelve and a half) per cent.
numbered register before the date of disposal. This register should be sealed immediately
5. Sales by Submission of Tenders: Disposal may also be done by submitting bids in
after the reserve prices of all lots are recorded in the register and kept in safe custody. The
response to public invitations by Government Departments, PSEs, or private bodies for
sealed register should be opened just before the e-auction creation/tender opening. Some
bids for supplying materials. This method of sale is particularly suitable where it is
methods for determining reserve prices are given below. However, these methods are
proposed to dispose of its ‘overstocks’ and surplus stores’ which are in fit-to-use condition.
neither exhaustive nor mandatory. These methods should not be followed blindly, and
6. Sale of Security Risk Scrap: Scrap that is a security or safety risk (stamps, negotiable
there should be an application of mind in judging the reserve price:
instruments, money value documents, security press items) may be destroyed suitably in
a) Book value with depreciation. In case the Book value is not available or has become
an eco-friendly manner in accordance with guidelines of the Central Pollution Control
insignificant, the reserve price may be based on 5% of the Original or Market cost of
Board (CPCB) or State Pollution Control Board (SPCB) in the presence of a committee
the new item;
after obtaining CA’s approval. The committee should issue a certificate of having
b) Last sale price moderated by quantity, quality, location, market condition, price trend
destroyed these. Video recording may also be done of such disposal.
of various metals, and so on;
7. The following procedures would govern the sale of hazardous waste items in addition
c) The prevailing market price ascertained through a market survey
to guidelines/notifications issued by the Central Pollution Control Board (CPCB)/ Ministry
d) Costing analysis based on costs of various elements of the item (discounted for melting
of Environment, Forest and Climate Change (MoEFCC) from time to time:
losses), labour charges, transportation costs, etc.
a) The Batteries (Management & Handling) Rules 2001 or as amended from time to time e) In cases where the reserve price cannot be fixed as per the procedure, a registered
shall govern the sale of old batteries/lead acid batteries; value may be engaged in the valuation of such material, and the Reserve Price
b) Hazardous and Other Wastes (Management and Transboundary Movement) Rules, Committee may consider the valuation given by the valuer while recommending the
2016 or as amended from time to time, governs the sale of hazardous waste; reserve price. However, the use of a valuer is not mandatory and is optional.
c) e-Waste (Electronic Waste - Management) Rules, 2016 or as amended from time to
10.6. Conditions of Disposal Applicable to all Modes of Disposal
time, governs the sale of e-Waste;
d) Bidders must submit a notarized copy of the valid registration certificates issued by
10.6.1 ‘As-Is-Where-Is’ basis.
the State (or Union Territory) Pollution Control Board (SPCB) and produce it at the
Notwithstanding anything contained in the e-auction or advertisement issued on the
time of taking delivery of the materials, failing which their bid will be liable for rejection.
description and particulars of material for sale, the sale is on an ‘as-is-where-is’ basis only,
In the case of lead-acid batteries, used/waste oils, and nonferrous metal wastes, in
and the principle of caveat emptor (let the buyer be aware) will apply. ‘As-is-where-is’ means
238 239Chapter 10: Disposal of Scrap Goods
that the description/quality/quantity indicated is approximate, and the seller does not give any
assurance or guarantee that the material will strictly adhere to the details given in the
advertisement or e-auction. All items shall be taken delivery of from the site by the successful
bidders, with its faults and errors in description, if any. Neither can the sale be invalidated, nor
can the bidder make any claim/compensation whatsoever on account of any defect in
description or deficiency in the quantity and quality. No plea of misunderstanding or ignorance
of conditions put forth after confirmation of sale shall be accepted.
10.6.2 Inspection by Bidders
In view of the ‘as-is-where-is’ condition, bidders are advised to quote rates only after inspection
of items at the site. The bidder or his authorised representative may inspect the materials as
per the inspection schedule mentioned in the auction details between 11 am and 4 pm
(excluding lunch hours) on any working day at the location specified against each lot with prior
permission from the contact person, as given in the auction details. A detailed description of
all lots, including the list of spare parts, if any, is available at the site.
10.6.3 Right to Reject All Bids
The seller reserves the right to accept/reject and cancel any bid, amend the quantity under
any lot or withdraw any lot at any stage before or after acceptance of the bid/ issue of the
acceptance letter/sale order/delivery order/deposit of the full sale value by the bidder, without
assigning any reason thereof and the value of such material, if paid for, shall be refundable.
The seller shall not be responsible for damage/loss to bidders on account of such withdrawal
at any stage from the sale.
10.6.4 Goods and Services Tax
Any statutory variations in the rate of taxes/duties are to be borne by the purchaser. GST rates
indicated in the e-auction catalogue or Tender advertisement are only indicative, and the
actual GST rates as applicable on the date shall be payable by the successful bidders directly
to the seller at the time of taking delivery of materials. To avoid the imposition of penalty, the
amount deposited by the successful bidder towards taxes and duties will be immediately
deposited with the concerned tax authorities without waiting for the actual delivery.
10.7. Disposal through Tender
1. Disposal of surplus or obsolete or unserviceable goods of assessed residual value above
Rupees Four Lakh should be disposed of through tender, that could take place through
the e-procurement portal or normal tendering. In the tender documents, General
Conditions of Sale (GCS, in place of GCC in procurement tenders) may be laid out.
2. The broad steps to be adopted for this purpose are:
a) Preparation of tender documents;
b) Invitation of tender for the surplus/ obsolete/ unserviceable goods to be sold;
c) Opening of bids;
d) Analysis and evaluation of bids received;
e) Selection of the highest responsive bidder;
f) Collection of sale value from the selected bidder;
g) Return of bid security to the unsuccessful bidders.
h) Issue of sale release order to the selected bidder;
i) Release of the sold surplus goods to the selected bidder;
240Chapter 10: Disposal of Scrap Goods Manual for Procurement of Goods, Second Edition, 2024
that the description/quality/quantity indicated is approximate, and the seller does not give any j) Any special conditions of contract for each lot may also be given. Important aspects to
assurance or guarantee that the material will strictly adhere to the details given in the be kept in view while disposing off the goods through an advertised tender are:
advertisement or e-auction. All items shall be taken delivery of from the site by the successful i) The basic principle for the sale of such goods through an advertised tender is
bidders, with its faults and errors in description, if any. Neither can the sale be invalidated, nor ensuring transparency, competition, fairness, and elimination of discretion. Wide
can the bidder make any claim/compensation whatsoever on account of any defect in publicity should be ensured of the sale plan and the goods to be sold;
description or deficiency in the quantity and quality. No plea of misunderstanding or ignorance ii) All required terms and conditions of sale are to be incorporated comprehensively
of conditions put forth after confirmation of sale shall be accepted. in plain and simple language in the tender document. The applicability of taxes, as
relevant, should be clearly stated in the document. Any statutory requirement as
10.6.2 Inspection by Bidders
per para 10.4.7 may also be indicated, where applicable, in the Special Conditions
In view of the ‘as-is-where-is’ condition, bidders are advised to quote rates only after inspection
of Sale. The tender document should also indicate the location and present
of items at the site. The bidder or his authorised representative may inspect the materials as
condition of the goods to be sold so that the bidders can inspect the goods before
per the inspection schedule mentioned in the auction details between 11 am and 4 pm
bidding;
(excluding lunch hours) on any working day at the location specified against each lot with prior
iii) Bidders should be asked to furnish bid security (EMD) along with their bids. The
permission from the contact person, as given in the auction details. A detailed description of
amount of bid security should ordinarily be 5% (five per cent) of the assessed or
all lots, including the list of spare parts, if any, is available at the site.
reserved price of the goods. The exact bid security amount should be indicated in
the tender document. The EMD shall be forfeited if the bidder unilaterally
10.6.3 Right to Reject All Bids
withdraws, amends, impairs, or derogates from his offer in any respect within the
The seller reserves the right to accept/reject and cancel any bid, amend the quantity under
period of validity of his offer;
any lot or withdraw any lot at any stage before or after acceptance of the bid/ issue of the
iv) Late bids, that is, bids received after the specified date and time of receipt should
acceptance letter/sale order/delivery order/deposit of the full sale value by the bidder, without
not be considered;
assigning any reason thereof and the value of such material, if paid for, shall be refundable.
v) The bid of the highest acceptable responsive bidder should normally be accepted,
The seller shall not be responsible for damage/loss to bidders on account of such withdrawal
and an acceptance/ sale order should be issued. Negotiation with bidders after bid
at any stage from the sale.
opening must be severely discouraged. However, in exceptional circumstances
10.6.4 Goods and Services Tax where the price offered by that bidder is not reasonable, under exceptional
circumstance (mutatis mutandis as per para 7.6.9), a negotiation may be held only
Any statutory variations in the rate of taxes/duties are to be borne by the purchaser. GST rates
with that bidder;
indicated in the e-auction catalogue or Tender advertisement are only indicative, and the
vi) In case the selected bidder does not show interest in depositing the balance sale
actual GST rates as applicable on the date shall be payable by the successful bidders directly
value or in lifting the goods, the bid security should be forfeited, and other actions
to the seller at the time of taking delivery of materials. To avoid the imposition of penalty, the
initiated, including resale of the goods in question at the risk and cost of the
amount deposited by the successful bidder towards taxes and duties will be immediately
defaulter;
deposited with the concerned tax authorities without waiting for the actual delivery.
vii) In case the highest acceptable bidder cannot accept the total quantity to be
10.7. Disposal through Tender disposed off, the remaining quantity may be offered to the next higher bidder(s) at
the price offered by the highest acceptable bidder. The minimum quantity to be
1. Disposal of surplus or obsolete or unserviceable goods of assessed residual value above
accepted shall be indicated in the tender;
Rupees Four Lakh should be disposed of through tender, that could take place through
viii) If the bidder’s offer is not accepted, the bidder’s EMD shall be refunded to him. No
the e-procurement portal or normal tendering. In the tender documents, General
interest shall be payable on such refunds. The EMD deposited by the successful
Conditions of Sale (GCS, in place of GCC in procurement tenders) may be laid out.
bidder shall remain with the disposing Department till payment of the SD money
2. The broad steps to be adopted for this purpose are: has been made. It may be adjusted as part of the total SD money at the discretion
a) Preparation of tender documents; of the disposing Department;
b) Invitation of tender for the surplus/ obsolete/ unserviceable goods to be sold; ix) The offer should be examined by the competent level of the Tender Committee as
c) Opening of bids; per SoPP, and the Competent Authority should accept TC recommendations as
d) Analysis and evaluation of bids received; per the laid down SoPP;
e) Selection of the highest responsive bidder; x) The acceptance letter/sale order would be issued to the successful bidder(s)
f) Collection of sale value from the selected bidder; notifying the amounts and schedule of submission of SD and Balance Sale Value
g) Return of bid security to the unsuccessful bidders. (BSV);
h) Issue of sale release order to the selected bidder; xi) Successful bidders, hereinafter referred to as purchasers, shall have to submit an
i) Release of the sold surplus goods to the selected bidder; SD @ 25 (twenty-five) per cent of the total sale value of the contract within seven
240 241Chapter 10: Disposal of Scrap Goods
calendar days of the issue of the acceptance letter/sale order (excluding the date
of issue). The SD shall be deposited in the form of a bank draft/pay order, drawn
on any of the commercial banks in favour of the officer concerned as mentioned in
the NIT;
xii) Balance Sale Value (BSV): The successful bidder in an e-auction or tender sale
may be allowed 15 (fifteen) calendar days (including the date of the acceptance
letter/sale order) for payment of BSV. The Head of Office (or the Officer delegated
by order as per SoPP), after taking into consideration the prevailing market rates
and trends, may grant an extension of time for the payment of BSV with late
payment charges @ one per cent per week or part thereof up to two weeks only
and, thereafter, the SD will stand forfeited without notice. Extensions should not be
granted as a matter of routine. The date of submission of the demand draft in the
cash office is the date of payment for all purposes. No interest will be paid to the
purchaser for the amounts paid or deposited and subsequently found refundable
to the purchaser under any of the conditions of the contract; and;
xiii) Delivery Order: A delivery Order is an essential document required to be produced
to take delivery of the material from the custodian. Therefore, after depositing BSV,
the Delivery Order should be issued, and the delivery should be made to the
purchaser or his agent on the strength of the Delivery Order and after verifying the
cashier’s receipt.
10.8. Disposal through Auction
1. A ministry or Department may undertake an auction of goods to be disposed of either
directly or through approved auctioneers;
2. The basic principles to be followed here are like those applicable for disposal through the
advertised tender to ensure transparency, competition, fairness, and elimination of
discretion. The auction plan, including details of the goods to be auctioned and their
location, applicable terms and conditions of the sale, and so on, should be given wide
publicity in the same manner as is done in the case of the advertised tender;
3. For entering and participating in the Auction, an EMD shall be taken from all bidders in the
form of a bank draft/pay order drawn on any of the commercial banks in favour of the
officer concerned, as mentioned in the Auction Catalogue. While starting the auction
process, the condition and location of the goods to be auctioned, applicable terms and
conditions of sale, and so on (as already indicated earlier while giving wide publicity to it)
should be announced again for the benefit of the assembled bidders;
4. During the auction process, acceptance or rejection of a bid should be announced
immediately on the stroke of the hammer. If a bid is accepted, SD (not less than 25 (twenty-
five) per cent of the bid value) should immediately be taken on the spot from the successful
bidder either in cash or in the form of deposit-at-call-receipt, drawn in favour of the FA of
the disposing organisation. The goods should be handed over to the successful bidder
only after receiving the balance payment as in the case of sale through tenders;
5. The CA shall decide the composition of the auction team. The team should preferably
include an officer of the internal finance wing of the Department and a representative of
security staff.
242Chapter 10: Disposal of Scrap Goods Manual for Procurement of Goods, Second Edition, 2024
calendar days of the issue of the acceptance letter/sale order (excluding the date 10.8.1 Forward Auction on The GeM Portal:
of issue). The SD shall be deposited in the form of a bank draft/pay order, drawn
1. GeM portal has started eAuction (Forward Auction) for disposal of assets and scrap
on any of the commercial banks in favour of the officer concerned as mentioned in
(Machines, Agriculture & Forest Produce, Metal & Non-Metallic scrap, e-Waste, vehicles,
the NIT;
Lube/Wast Oil, unused spares, Coal, Commercial & Residential Properties, Land,
xii) Balance Sale Value (BSV): The successful bidder in an e-auction or tender sale
Industrial Plots. etc.).
may be allowed 15 (fifteen) calendar days (including the date of the acceptance
2. All Central/ State government ministries, Departments, Public Sector Enterprises (PSEs)
letter/sale order) for payment of BSV. The Head of Office (or the Officer delegated
and affiliated bodies are urged to use this feature of GeM portal.
by order as per SoPP), after taking into consideration the prevailing market rates
and trends, may grant an extension of time for the payment of BSV with late 3. Registration and Creation of Auction Event by the Government Agency:
payment charges @ one per cent per week or part thereof up to two weeks only a) The role of the Government Agency Seller is called Forward Auction Seller/ Auctioneer
and, thereafter, the SD will stand forfeited without notice. Extensions should not be (FA-SA). All buyers registered on GeM shall have the option to auto-enrol as FA-SA
granted as a matter of routine. The date of submission of the demand draft in the on the Forward Auction Platform. To register as FA-SA on the Forward Auction
cash office is the date of payment for all purposes. No interest will be paid to the Platform, the user first needs to register as a Secondary Buyer on GeM.
purchaser for the amounts paid or deposited and subsequently found refundable b) The role of bidders in the auctions is called Forward Auction Buyer/ Bidder (FA-BB).
to the purchaser under any of the conditions of the contract; and; For registration, FA-BB on Forward Auction Platform, interested users need to click on
xiii) Delivery Order: A delivery Order is an essential document required to be produced the FA Bidder Registration link under the Forward Auction menu header from the GeM
to take delivery of the material from the custodian. Therefore, after depositing BSV, Home page. Vendor assessment is not required as QCI (GeM Vendor Assessment
the Delivery Order should be issued, and the delivery should be made to the System) validates the mandatory/ voluntary compliance required for a service and the
purchaser or his agent on the strength of the Delivery Order and after verifying the last 3 years of relevant government/PSE experience (service-specific). Fill in all the
cashier’s receipt. required details and the PAN information on the registration page. After the form
submission, bidders need to verify their email ID, after which they can successfully
10.8. Disposal through Auction
register on Forward Auction. FA-BB must ensure they meet the eligibility criteria for
1. A ministry or Department may undertake an auction of goods to be disposed of either GeM seller registration.
directly or through approved auctioneers; 4. Process of Auction:
2. The basic principles to be followed here are like those applicable for disposal through the a) Forward Auction: All auctions are publicly published, other than limited auctions, so
advertised tender to ensure transparency, competition, fairness, and elimination of that the FA-BB can participate in the auction. Once the auction starts, all the events
discretion. The auction plan, including details of the goods to be auctioned and their are highly secure and conducted strictly between the Auctioneer and a set of qualified
location, applicable terms and conditions of the sale, and so on, should be given wide Bidders on Forward Auction. After the auction ends, the auction result is made public
publicity in the same manner as is done in the case of the advertised tender; for everyone to view, and the winning Bidders are intimated by email. General Terms
3. For entering and participating in the Auction, an EMD shall be taken from all bidders in the and Conditions for the Forward Auction of GeM (GTC) will be applicable till the
form of a bank draft/pay order drawn on any of the commercial banks in favour of the completion of the Forward Auction. Post completion of Forward Auction, ATC
officer concerned, as mentioned in the Auction Catalogue. While starting the auction (Additional Terms and Conditions) of the seller will supersede the GTC (General Terms
process, the condition and location of the goods to be auctioned, applicable terms and and Conditions of GeM).
conditions of sale, and so on (as already indicated earlier while giving wide publicity to it) b) Creation of Auction Listing: FA-SA can sell their assets on GeM by creating and
should be announced again for the benefit of the assembled bidders; publishing the auction on the GeM platform. To access the FA module, the Auctioneer
must log in to the GeM Portal using their User-id and Password. After a successful
4. During the auction process, acceptance or rejection of a bid should be announced
login, the Bidder can access the FA module. The link would redirect the Auctioneer to
immediately on the stroke of the hammer. If a bid is accepted, SD (not less than 25 (twenty-
the FA Dashboard, where s/he can create their category of auctions and configure
five) per cent of the bid value) should immediately be taken on the spot from the successful
auction parameters (such as start price, increments, time extension, etc.). Provide
bidder either in cash or in the form of deposit-at-call-receipt, drawn in favour of the FA of
details of the items to be auctioned (e.g., metallic and non-metallic scrap). Set the
the disposing organisation. The goods should be handed over to the successful bidder
auction start date, end date, and time. Specify auto-time extension options (limited or
only after receiving the balance payment as in the case of sale through tenders;
unlimited). Upload mandatory documents related to the auction (GTC and STC for the
5. The CA shall decide the composition of the auction team. The team should preferably
forward auction). Publish the auction listing. FA-SA may specify mandatory eligibility
include an officer of the internal finance wing of the Department and a representative of
certificates (e.g., GST Certificate, proof of EMD, and a bid covering letter, as required)
security staff.
to be submitted by the Bidders online/ offline before the start of the auction.
c) Participation by FA-BB: FA-BB can log in to the GeM portal using the registered
credentials. Navigate to the “Forward Auction” section. View ongoing auctions and
242 243Chapter 10: Disposal of Scrap Goods
select the relevant auction. Bidders can continuously bid for the items they are
interested in. Eventually, the highest Bidder wins the item. All successfully registered
bidders must accept the terms and conditions and then pay the EMD amount (if
applicable) to participate in the Live auctions.
d) Earnest Money: FA-BB may be asked to submit EMD when the item's estimated value
exceeds Rs. 5,00,000/-. The maximum rate of EMD is generally 5% of the estimated
value. The FA-BB must pay the EMD amount through the Payment gateways available
on GeM. The EMD amount shall be available with the GeM until the intimation /Sale
letter is generated. The H1 Bidder’s EMD amount shall be auto-remitted within 2 days
auction-wise in the auctioneer account after the generation of the sale intimation letter.
The EMD of unsuccessful bidders shall be auto-refunded to their source account within
2 days after generating the sale intimation letter through GeM only. The entire
remittance/refund details can be seen/downloaded in the auction dashboard.
e) Sale Letter: The FA-SA shall review the bids and award the auction to the highest
Bidder. He shall issue an intimation letter/ sale letter to the successful Bidder. Primary
users must update auction account details in their profile.
f) Payment Conditions:
i) Payment conditions vary based on the auction and contract terms. The payment
schedule is specified in the contract. The exact mode of payment is mentioned in
the auction terms. Bidders must make timely payments for the auctioned items.
ii) The balance sale value (arrived at after adjusting EMD from the actual sale value
but including all applicable taxes) shall have to be paid by the successful Bidder
within 10 (ten) days for the lot value up to INR 5,00,000 (Indian Rupees Five Lakh)
and within 15 (fifteen) days for the lot value more than INR 5,00,000 (Indian Rupees
Five Lakh) from the date of bid acceptance (unless other timelines are prescribed
in STC / ATC). The balance sale value, including all taxes, if not paid within the
prescribed time limits, shall be paid within such time limit as may be extended by
the FA-SA, together with any Ground Rent / Charges as specified in the GTC.
iii) In the event the Buyer fails to make the requisite payment within the time / extended
time stipulated, the sale relating to such lot can be cancelled at the discretion of
the FA-SA, and the EMD deposited by the Bidder shall be forfeited in full, and the
FA-SA shall be entitled to recover any incidental / consequential loss suffered by it
as a result of such failure.
iv) If in case of failing to deposit the Payment within the stipulated time, the Buyer can
deposit the balance sale value with payment of interest charges for the delays
involving a maximum of up to 30 (thirty) days for lot value up to INR 5,00,000
(Indian Rupees Five Lakh) and maximum up to 40 (forty) days for lot value more
than INR 5,00,000 (Indian Rupees Five Lakh) from the date of acceptance of bid,
in exceptional circumstances with prior permission of the FA-SA. The rate of
interest charged on delayed payment will be 7% above the “Base rate of State
Bank of India” as prevailing on the last date of payment originally indicated in the
Bid.
v) If the goods are not removed within the free time period prescribed by the FA-SA,
it shall be entitled to recover from the purchaser the ground rent @ Rs 10/- per lot
or part of a lot per day or part of a day, or 0.5 % of the value of the goods/ materials
remaining undelivered per day or part of a day whichever is higher. Such ground
rent or any other charges that the FA-SA may have incurred shall be recovered
244Chapter 10: Disposal of Scrap Goods Manual for Procurement of Goods, Second Edition, 2024
select the relevant auction. Bidders can continuously bid for the items they are from the Buyer before the goods are delivered. If such materials are not removed
interested in. Eventually, the highest Bidder wins the item. All successfully registered on payment of ground rent within 30 (thirty) days from the expiry of the period as
bidders must accept the terms and conditions and then pay the EMD amount (if prescribed, then the FA-SA may, at his discretion, terminate the contract and order
applicable) to participate in the Live auctions. the resale of the goods and forfeit all the money paid by the Buyer in respect thereof
d) Earnest Money: FA-BB may be asked to submit EMD when the item's estimated value without making any reference to the Buyer. The lot/materials shall be deemed to
exceeds Rs. 5,00,000/-. The maximum rate of EMD is generally 5% of the estimated have been abandoned by the purchaser to all intents and purposes.
value. The FA-BB must pay the EMD amount through the Payment gateways available g) After Sale Actions: FA-SA must provide necessary certificates and documents as
on GeM. The EMD amount shall be available with the GeM until the intimation /Sale GeM requires. Provide a certificate of disposal for e-Waste items within 30 days after
letter is generated. The H1 Bidder’s EMD amount shall be auto-remitted within 2 days disposal. Keep records of auction proceedings, bids, and disposal certificates. The e-
auction-wise in the auctioneer account after the generation of the sale intimation letter. Waste disposal should follow the Government guidelines currently in force. FA-SA
The EMD of unsuccessful bidders shall be auto-refunded to their source account within must provide a certificate of disposal for e-Waste items within 30 days after receipt of
2 days after generating the sale intimation letter through GeM only. The entire the e-Waste.
remittance/refund details can be seen/downloaded in the auction dashboard. h) For more details, please visit the GeM portal.
e) Sale Letter: The FA-SA shall review the bids and award the auction to the highest
10.9. Disposal at scrap value or by other modes
Bidder. He shall issue an intimation letter/ sale letter to the successful Bidder. Primary
users must update auction account details in their profile.
If a ministry or Department is unable to sell any surplus or obsolete or unserviceable item at
f) Payment Conditions: the reserve price, despite its attempts through an advertised tender or auction, it may dispose
i) Payment conditions vary based on the auction and contract terms. The payment it off at its scrap value with the approval of the CA in consultation with the
schedule is specified in the contract. The exact mode of payment is mentioned in Associated/Integrated Finance. In case the ministry or Department is unable to sell the item
the auction terms. Bidders must make timely payments for the auctioned items. even at its scrap value, it may adopt any other mode of disposal, including destruction of the
ii) The balance sale value (arrived at after adjusting EMD from the actual sale value item in an eco-friendly manner.
but including all applicable taxes) shall have to be paid by the successful Bidder
10.10. Delivery of Sold Material
within 10 (ten) days for the lot value up to INR 5,00,000 (Indian Rupees Five Lakh)
and within 15 (fifteen) days for the lot value more than INR 5,00,000 (Indian Rupees
10.10.1 Free Delivery Time and Ground Rent
Five Lakh) from the date of bid acceptance (unless other timelines are prescribed
Delivery must be taken within 30 (thirty) calendar days (called free delivery period) from the
in STC / ATC). The balance sale value, including all taxes, if not paid within the
date of the acceptance letter/sale order (excluding the date of issue of acceptance letter/sale
prescribed time limits, shall be paid within such time limit as may be extended by
order). The delivery of material will be given only after the realisation of the demand draft/pay
the FA-SA, together with any Ground Rent / Charges as specified in the GTC.
order. If the purchaser is not able to lift the material within the free delivery period, he may
iii) In the event the Buyer fails to make the requisite payment within the time / extended
request an extension. Such extensions are generally granted after levying a ground rent @
time stipulated, the sale relating to such lot can be cancelled at the discretion of
1/2 (half) per cent of the sale value per day. But, in some genuine cases, the levy of ground
the FA-SA, and the EMD deposited by the Bidder shall be forfeited in full, and the
rent may be waived. An accounts representative will be responsible for seeing that when the
FA-SA shall be entitled to recover any incidental / consequential loss suffered by it
ground rent has become due, it is recovered by the stockholder before delivery of the stores.
as a result of such failure.
The amount realised as ground rent should be noted in the issue note by the stockholder and
iv) If in case of failing to deposit the Payment within the stipulated time, the Buyer can
certified by the stock verifier. The stockholder will be responsible for remitting the cash to the
deposit the balance sale value with payment of interest charges for the delays
cashier and obtaining a receipt.
involving a maximum of up to 30 (thirty) days for lot value up to INR 5,00,000
(Indian Rupees Five Lakh) and maximum up to 40 (forty) days for lot value more 10.10.2 All Risks to the Buyer
than INR 5,00,000 (Indian Rupees Five Lakh) from the date of acceptance of bid,
The items shall remain, in every aspect, at the risk of the buyer from the time of acceptance
in exceptional circumstances with prior permission of the FA-SA. The rate of
of his offer. The seller will not undertake any liability whatsoever for the safe custody,
interest charged on delayed payment will be 7% above the “Base rate of State
protection or preservation after the sale has been confirmed. Lots are put up for sale, subject
Bank of India” as prevailing on the last date of payment originally indicated in the
to change by nature’s wear and tear. No complaint regarding the quality or description of the
Bid.
materials sold will be entertained once the bid has been accepted.
v) If the goods are not removed within the free time period prescribed by the FA-SA,
it shall be entitled to recover from the purchaser the ground rent @ Rs 10/- per lot 10.10.3 Terms of Delivery
or part of a lot per day or part of a day, or 0.5 % of the value of the goods/ materials
1. No picking, choosing, sorting, welding, cutting, or breaking of goods or materials sold will
remaining undelivered per day or part of a day whichever is higher. Such ground
be permitted unless otherwise specified. In used/waste oil, separation of oil and water, and
rent or any other charges that the FA-SA may have incurred shall be recovered
so on, shall not be allowed at the site. If these actions are allowed, there is possibility of
244 245Chapter 10: Disposal of Scrap Goods
leakages. In mixed lots, the buyer may take undue advantage by leaving cheaper
components behind. If whole machinery is sold and cutting and breaking is allowed, it
would be difficult to ensure that the purchaser is taking out only his own cut material and
no other unsold material or from other scrap lots. If any foreign materials are found to be
mixed in the lot, other than the items included in the auction catalogue and acceptance
letter/sale order, the seller reserves the right to remove them at the time of delivery. The
buyer shall not be entitled to re-sell an item, lot, or part of a lot while the goods are still
lying within the premises of the seller and any such sale or assignment of the buyer’s right
to the material sold in an auction will not be recognised. All documents for releasing
materials will be made out in the name of the buyer only.
2. The material will be delivered only to the successful bidder or his authorised
representatives against the presentation of the buyer’s identity proof. If the successful
bidder desires to authorise a representative or an agent to accept delivery, the bidder shall
produce a suitable power of attorney or authorisation letter for each lot separately, duly
attested, by a notary public authorising his representative or agent to lift the material from
the seller.
10.10.4 Default by Seller
The seller will not be, in any way, responsible for failure to deliver the material due to causes
beyond his control such as a strike, lockout, cessation of work by labourers, shortened hours,
act of God or other causes or other contingencies whatsoever. The buyer shall not be entitled
to cancel the contract and the period of delivery shall automatically be extended
proportionately.
10.10.5 Default by Buyer
Materials sold but not removed within the specified date will become the property of the seller
and it will have the right to dispose of such goods in any manner as he deems fit without any
notice.
10.10.6 Witnessing Delivery
All materials sold shall be weighed or counted before delivery, this being supervised by the
following:
1. Stock-holder’s representative;
2. Accounts representative – stock-verifier;
3. Representative of the security force of a rank not less than constable
4. Representative of the purchaser (if he wants to be present).
10.10.7 Deliveries of Scrap
1. At the time of delivery of scrap material to the purchaser, the weighment is to be done in
the presence of the stockholder’s representative, so nominated by the Head of Office. The
stockholder’s representative and accounts representative will sign a joint statement
indicating the type of scrap, name of the party to whom scrap is delivered and quantity as
per the weighment slip. The stock-holder should arrange for the deliveries to be affected
according to the agreement and terms and conditions of sale. He should take every
possible step to expedite delivery of the auctioned materials. The stock verifier should
count, measure, or weigh each lot or part of a lot after comparison of the description and
quantity shown in the sold lot to ensure that only such kinds and quantities of materials as
246Chapter 10: Disposal of Scrap Goods Manual for Procurement of Goods, Second Edition, 2024
leakages. In mixed lots, the buyer may take undue advantage by leaving cheaper have been shown in the sold lot are being issued; he should sign the gate passes and
components behind. If whole machinery is sold and cutting and breaking is allowed, it issue notes in token of such a check. In giving delivery of scrap of non-ferrous items, the
would be difficult to ensure that the purchaser is taking out only his own cut material and material should be weighed on electronic weighing scales and the weight of each
no other unsold material or from other scrap lots. If any foreign materials are found to be consignment should be recorded in detail by the stock verifier in his field book. All
mixed in the lot, other than the items included in the auction catalogue and acceptance deliveries in vehicles should be done through Electronic Weigh Bridges. All the Weigh
letter/sale order, the seller reserves the right to remove them at the time of delivery. The Bridges should have valid certificate from Weight & Measurement Department of the State
buyer shall not be entitled to re-sell an item, lot, or part of a lot while the goods are still Government.
lying within the premises of the seller and any such sale or assignment of the buyer’s right 2. He should sign the issue note after fully satisfying himself that entries made therein agree
to the material sold in an auction will not be recognised. All documents for releasing with those in the field book. The field book should be attested by the other representatives
materials will be made out in the name of the buyer only. making delivery of the goods in token of their having accepted the correctness thereof.
2. The material will be delivered only to the successful bidder or his authorised 3. The empty and loaded trucks or carts should be weighed and particulars of the gate pass
representatives against the presentation of the buyer’s identity proof. If the successful issued recorded. The issue note and gate pass should be countersigned by the stock
bidder desires to authorise a representative or an agent to accept delivery, the bidder shall verifier.
produce a suitable power of attorney or authorisation letter for each lot separately, duly 4. The loading of the sold materials should be done under the supervision of the stock-holder
attested, by a notary public authorising his representative or agent to lift the material from and be witnessed by other representatives. The stock-holder will be responsible for
the seller. realising the loading charges, if any, from the purchaser.
10.10.4 Default by Seller 10.10.8 Variation in Available Quantity
The seller will not be, in any way, responsible for failure to deliver the material due to causes 1. At the time of delivery, the actual quantity may vary from the quantity mentioned in the
beyond his control such as a strike, lockout, cessation of work by labourers, shortened hours, delivery order. In case of excess available material, the seller reserves the right to retain
act of God or other causes or other contingencies whatsoever. The buyer shall not be entitled material more than quantity in the lot at its discretion. The purchaser may be allowed to lift
to cancel the contract and the period of delivery shall automatically be extended the additional quantity after making the requisite additional payment to the seller.
proportionately. 2. If the quantity in a lot on actual weighment or count is less than the announced quantity,
the seller will not make good the deficiency under any circumstances. The purchaser
10.10.5 Default by Buyer
thereof will be entitled to obtain a refund for the undelivered quantity at the quoted rate.
Materials sold but not removed within the specified date will become the property of the seller No interest will be paid on the amount of short, delivered quantity. The reasons for shortfall
and it will have the right to dispose of such goods in any manner as he deems fit without any should be recorded by the stock-holder and the Head of Office (or any other officer as per
notice. SoPP) should also record his opinion. Any refund in this regard will be made with the Head
of Office’s (or any other officer as per SoPP) recommendation, the Associated/ integrated
10.10.6 Witnessing Delivery
Finance’s concurrence, and CA’ approval. Copies of the weighment slip will be the base
All materials sold shall be weighed or counted before delivery, this being supervised by the for determining the refund amount. It may be necessary to investigate the ledgers for the
following: total quantity held by the stock-holder and particularly so in the case of non-ferrous scrap;
1. Stock-holder’s representative; the item concerned may have to be processed for special stock verification. In case of a
short delivery of the material, the refund of taxes will be the responsibility of the successful
2. Accounts representative – stock-verifier;
bidder only.
3. Representative of the security force of a rank not less than constable
4. Representative of the purchaser (if he wants to be present). 10.10.9 Conclusion of Delivery
10.10.7 Deliveries of Scrap The seller’s responsibility ends after the consignment has been loaded and handed over to
the purchaser's representative. The seller will be no party to any dispute that may arise after
1. At the time of delivery of scrap material to the purchaser, the weighment is to be done in
the loading has been completed. At the conclusion of the delivery of the lot or lots pertaining
the presence of the stockholder’s representative, so nominated by the Head of Office. The
to the item of scrap, any stock left over should be verified by the Accounts Department with
stockholder’s representative and accounts representative will sign a joint statement
the book balance and any discrepancies adjusted. Such “leftover” stock may be transferred to
indicating the type of scrap, name of the party to whom scrap is delivered and quantity as
fresh scrap of a similar description. At the conclusion, a report of the sale account of goods
per the weighment slip. The stock-holder should arrange for the deliveries to be affected
disposed off must be submitted to the CA and FA to show that only the material paid for (and
according to the agreement and terms and conditions of sale. He should take every
nothing else) has been disposed of and that all payments due (and nothing less) have been
possible step to expedite delivery of the auctioned materials. The stock verifier should
credited to the relevant accounts. A format of the report is shown in Annexure 27
count, measure, or weigh each lot or part of a lot after comparison of the description and
quantity shown in the sold lot to ensure that only such kinds and quantities of materials as
246 247Chapter 10: Disposal of Scrap Goods
10.11. Procedure for Adjustment of Sale Proceeds in the Books
of Accounts
The following procedure may be followed for adjustment of sale proceeds in the books of
accounts:
1. If the realised price is more than the book value, the sale proceeds should first be applied
towards the ‘head of account’ in which the book value is lying, and the remaining portion
should be treated as “profit on the sale of a capital asset;”
2. If the realised price is less than the book value, it should be apportioned in the ratio of the
reserve price of the equipment and that of the spares. In this case, the CA’s sanction to
write off the difference between the book value and the realised price would be necessary.
248Chapter 10: Disposal of Scrap Goods Manual for Procurement of Goods, Second Edition, 2024
10.11. Procedure for Adjustment of Sale Proceeds in the Books
of Accounts
The following procedure may be followed for adjustment of sale proceeds in the books of
accounts:
1. If the realised price is more than the book value, the sale proceeds should first be applied
towards the ‘head of account’ in which the book value is lying, and the remaining portion
should be treated as “profit on the sale of a capital asset;”
2. If the realised price is less than the book value, it should be apportioned in the ratio of the
reserve price of the equipment and that of the spares. In this case, the CA’s sanction to
write off the difference between the book value and the realised price would be necessary.
Annexures
248 249Manual for Procurement of Goods, Second Edition, 2024
Annexure 1: Hierarchy of Procurement Guidelines
(Refer Para 1.1-3)
Hierarchy Levels of Procurement Guidelines
The Constitution of India
Mercantile Laws: Indian Contract Act, 1872 and the Sale of Goods Act, 1930;
Arbitration and Conciliation Act, 1996; Competition Act, 2002; Information
Technology Act, 2000
I – Statutory
Laws specific to Public Procurement: Right To Information Act, 2005; The Micro,
Framework
Small and Medium Enterprises Development Act, 2006; Prevention of Corruption
Act, 1988; Lokpal and Lokayukta Act, 2013; Whistle Blowers’ Protection Act, 2014;
Code of Criminal Procedure129 (CrPC), 1973, Central Vigilance Commission Act,
2003, Delhi Special Police Establishment Act, 1946 (DSPE) – CBI, Indian Penal
Code130 1860
Delegation of Financial Power Rules
General Financial Rules, 1987 General Financial Rules, 2017
II – Rules and (Amendment) 2022
Regulations Any other orders and guidelines of the Government on the subject of Public
Procurement regarding financial, vigilance, security, safety, counter-trade and other
regulatory aspects
III –MoF Manuals Ministry of Finance’s Manual for the More Comprehensive and detailed
and Procuring Procurement of Goods/ Works/ Codes and Manuals for Public
Entities’ Codes/ Consultancy Services and Non- Procurement for various categories
Manuals Consultancy Services issued by ‘Procuring Entities’ for their use
IV – MoF MTDs Ministry of Finance’s Model Tender
Procuring Entities’ Tender Documents
and Procuring Documents for Procurement of Goods/
for Procurement of Goods/ Works/
Entities’ Tender Consultancy Services/ Non-Consultancy
Consultancy Services etc.
Documents Services etc.
Remarks:
1. The documents at Hierarchy Levels I and II above are of fundamental and generic nature.
2. Documents at lower levels of the hierarchy must conform to the Documents higher up in the
hierarchy.
3. Relationships of Bidders /Suppliers / contractors /service providers with procuring entities are
solely governed by the law of the land and the relevant tender/ contract/ registration
document(s). Other documents at hierarchy levels II and III mentioned above shall have no
locus standi in such relationships.
129 This law has been replaced by Bhartiya Nagarik Suraksha Sanhita (BNSS), 2023 from 1st July 2024
130 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
251Manual for Procurement of Goods, Second Edition, 2024
Annexure 2: Delegation of Financial Powers – Indents, Contracts and
Purchases for Public Service
(Excerpts from DFPR, 1978, Refer 1.5-1; 7.5.10-2)
DFPR Rule 21 of the Delegation of DFPR Rule 21(a) Minister in DFPR Rule 21 (b)
Financial Power Rules,1978** Charge of the Department Secretary of the
Department
For open or limited tender contracts Rs. 20 crores
For single tender, including the resultant
Rs. Five crores
single offer or proprietary contracts
Full Powers
For agreements or contracts for
technical collaboration and consultancy Rs. Two crores
services
** DoE, Ministry of Finance No.F.1(17)-E.II(A)86-No.F.1(15)-E.II(A)88 Dated: 16th September 2003
Notwithstanding anything as above, in cases where the award of contract or purchase or consultancy
is inseparably linked with the project or scheme and forms a part of the proposals for Standing Finance
Committee (SFC) or Committee on Non-Plan Expenditure (CNE) or Expenditure Finance Committee
(EFC) or Cabinet, the same will be processed as per the financial limits laid down for sanction of such
schemes or projects by the Competent Authority.
Explanation: In this rule, the word “contract” includes miscellaneous contracts, such as handling
contracts and leases. Leases for hiring accommodation for office, residential and other purposes shall,
however, be regulated under item16 of the Annexure to Schedule V. If a contract extends over a period,
the total value over the entire period of currency shall be taken for the purpose of applying the limit.
Further a limited or open tender which results in only one effective offer shall also be treated as a single
tender contract.” (for the purpose of delegation of powers).
Re-delegation of Powers: Under Rule 13 of the Delegation of Financial Powers Rules (DFPR) and the
Schedules thereunder, and orders of DoE, certain powers have been given to Departments and to
Heads of Department to decide the financial limits up to which they wish to further delegate powers for
incurring certain types of expenditure. Such cases of re-delegation of powers may be either with a
requirement to consult with the Financial Adviser in individual cases while exercising the re-delegated
power or without a requirement to consult the Financial Adviser in individual cases while exercising the
re-delegated power. All orders of re-delegation of powers require consultation of the Financial Adviser
on both these points, viz., the extent of re-delegation and whether or not consultation of the Financial
Adviser in individual cases will be required. (Para 20, Charter for FA, 2023)
252Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
Annexure 2: Delegation of Financial Powers – Indents, Contracts and Annexure 3: Powers for Incurring Contingent Expenditure
Purchases for Public Service (Excerpts from DFPR Rule 13 (3), Schedule V, Refer Para 1.5-1)
(Excerpts from DFPR, 1978, Refer 1.5-1; 7.5.10-2) Authority Extent of power&&
(1) (2)
DFPR Rule 21 of the Delegation of DFPR Rule 21(a) Minister in DFPR Rule 21 (b)
Financial Power Rules,1978** Charge of the Department Secretary of the
Recurring Non-recurring
Department
Departments of the Central
For open or limited tender contracts Rs. 20 crores
Government:
For single tender, including the resultant
Rs. Five crores (i) Vice-President’s Full powers Full powers
single offer or proprietary contracts
Full Powers
Secretariat.
For agreements or contracts for
(ii) Other Departments Full powers Full powers
technical collaboration and consultancy Rs. Two crores
services
Administrators Full powers Full powers
** DoE, Ministry of Finance No.F.1(17)-E.II(A)86-No.F.1(15)-E.II(A)88 Dated: 16th September 2003
Heads of Department %%The Departments of the Central Government shall, in
Notwithstanding anything as above, in cases where the award of contract or purchase or consultancy
consultation with the Financial Adviser of the Department
is inseparably linked with the project or scheme and forms a part of the proposals for Standing Finance
concerned, have full powers for deciding the financial limit up to
Committee (SFC) or Committee on Non-Plan Expenditure (CNE) or Expenditure Finance Committee
which they can delegate powers to Heads of Departments and also
(EFC) or Cabinet, the same will be processed as per the financial limits laid down for sanction of such
to what extent such HoDs may exercise these powers without
schemes or projects by the Competent Authority.
consultation with FA of the Department.
Explanation: In this rule, the word “contract” includes miscellaneous contracts, such as handling
contracts and leases. Leases for hiring accommodation for office, residential and other purposes shall,
Heads of Offices other than Rs. 1000 per month in each Rs. 5000 in each case.
however, be regulated under item16 of the Annexure to Schedule V. If a contract extends over a period,
Under Secretaries case
the total value over the entire period of currency shall be taken for the purpose of applying the limit.
Further a limited or open tender which results in only one effective offer shall also be treated as a single
Under Secretaries in the Rs.2000 per month in each case Rs.5000 in each case.
tender contract.” (for the purpose of delegation of powers).
Departments of the Central
Re-delegation of Powers: Under Rule 13 of the Delegation of Financial Powers Rules (DFPR) and the
Government declared as
Schedules thereunder, and orders of DoE, certain powers have been given to Departments and to
Heads of Offices.
Heads of Department to decide the financial limits up to which they wish to further delegate powers for
incurring certain types of expenditure. Such cases of re-delegation of powers may be either with a && Expenditure on indents, Contracts and Purchases is included under contingent expenditure (except
requirement to consult with the Financial Adviser in individual cases while exercising the re-delegated where it is treated otherwise, e.g., stores relating to works).
power or without a requirement to consult the Financial Adviser in individual cases while exercising the %% DoE, Ministry of Finance No.1 (11)/E.II(A)/2003 Dated: 1st February 2005 and No. 1/7/E.ll(A)/2008
re-delegated power. All orders of re-delegation of powers require consultation of the Financial Adviser Dated: 30th May 2008
on both these points, viz., the extent of re-delegation and whether or not consultation of the Financial
Explanation The powers delegated to the Departments of the Central Government are to be
Adviser in individual cases will be required. (Para 20, Charter for FA, 2023)
exercised by the issue of formal sanctions in the name of the President, such sanctions being
authenticated by the officers authorised to do so under Article 77 of the Constitution.
The Under Secretaries in the Departments of the Central Government who are declared as Heads of
Offices under Rule 14 of DFPR may sanction contingent expenditure up to the extent indicated in the
Table above without issuing formal sanctions in the name of the President.
252 253Manual for Procurement of Goods, Second Edition, 2024
Annexure 4: Suggested Structure of Schedule of Procurement
Powers (SoPP)
(Refer Para 1.5-1, 2.3, 7.1-3 and 7.6.10-3)
A suggested structure of SoPP131 is given below. However individual threshold values (wherever not
specified in GFR/ DFPR) would depend on the respective circumstances of various Organisations.
Threshold value in Rupees (Lakh)
Levels of Powers -> Level 1 is entry-level, and Level 5 is the LEVEL
highest, e.g., Secretary. 1 2 3 4 5
Indents initiation, approvals and Signing, Including formulation of Technical Specifications
Technical Approval
Administrative, Budgetary Approval
Initiation, Signing & Submission
Approval and Signing of PAC
Approval and Signing of Urgency Certificate for SLTE or
acceptance of Single offer received against LTE
Approval & Justification for STE without PAC
Approval for Floating of Tenders of Various Types including.
Selection of Mode of Procurement and Biding System, Short-list of Bidders for LTE/ SLTE, Tender
Documents Preparations, including parameters of MTD and variation there-from in AITB, SCC,
Eligibility/ Pre-Qualification Criteria, Decisions of Bid Cost, EMD/ PBG; Quantity, Slicing/ Packaging
of requirements; non-standard payment terms, Advance Payment, Stage Payments, Proforma
invoice payment, Exchange Rate Variations, Price Variations Clauses, LC payments etc
OTE/ LTE/ PAC tenders as per Norms
STE without PAC Tender
GTE Tenders
Single Stage Two Envelope System
Prequalification Tender Two Stage or Single Stage three
Envelopes
EoI Tenders
Approval of Retendering of a discharged tender after the second
attempt
Competent Authority (CA) for Evaluation and Acceptance of Tenders
Procurement without calling Quotation
Procurement Through a Purchase Committee
Direct Approval of Tenders Without Tender Committee
To accept Single Tender Purchase of Steel Items from Steel
PSEs or Petroleum Products from Petroleum PSEs
Tender Committee Composition (including Member Secretary thereof) as well as designated level of
CA for Acceptance of TC Recommendations for Various Slabs of Estimated Tender Value. Normally,
there should be standing Tender Committees.
Slab 1 (Rs 10 Lakh to 50 Lakh) – Level 2 officers’ TC,
Acceptance by Level 3 Officer
Slab 2 (Rs 50 Lakh to 2 Crore) – Level 3Officers’ TC acceptance
by Level 4 Officer
Slab 3 (Rs 2 Crore 25 Crore) – Level 4 officers’ TC acceptance
by Level 5 Officer
Higher levels and other type of TC to suit local requirements,
Acceptance at Sec level
Approval of acceptance of Single Offer against GTE/ OTE/ LTE
and acceptance of unsolicited Offers in LTE against urgency
certificate by the indentor
Formulation and Placement of Contracts
131indicate value threshold above which consultations with/ concurrence/ vetting from IFD would be required.
254Manual for Procurement of Goods, Second Edition, 2024 Annexure 4: Suggested Structure of Schedule of Procurement Powers (SoPP)
Contracts after following the Tendering Process
Acceptance of Special Conditions with the concurrence of Finance before Award of Contract as per
Annexure 4: Suggested Structure of Schedule of Procurement recommendation of TC/ CA
Acceptance of 100% Payment against Proforma Invoice
Powers (SoPP)
Other Variations demanded by Suppliers in exceptional
(Refer Para 1.5-1, 2.3, 7.1-3 and 7.6.10-3) circumstances.
Post Contract Powers, including.
A suggested structure of SoPP131 is given below. However individual threshold values (wherever not
Bill Passing and Payments, Handing over assets/equipment/ material/ utilities to Contractor;
specified in GFR/ DFPR) would depend on the respective circumstances of various Organisations.
Extensions with or without LD, or approvals of Variations, Contract Closure, Terminations, Arbitrator
Threshold value in Rupees (Lakh) appointment, Accepting and sanctioning Court and Arbitration award
Levels of Powers -> Level 1 is entry-level, and Level 5 is the LEVEL Waiver of Liquidated Damages
highest, e.g., Secretary. 1 2 3 4 5 Write off Losses due to the impossibility of recovery of General
Indents initiation, approvals and Signing, Including formulation of Technical Specifications Damages, Liquidated Damages, and Rejected Goods.
Technical Approval Acceptance of Goods by Consignee after the expiry of the
Administrative, Budgetary Approval delivery period for small value/ marginal delays
Initiation, Signing & Submission Acceptance of Excess or Short deliveries upto 5% of total
Approval and Signing of PAC quantity and to treat contract as closed.
Approval and Signing of Urgency Certificate for SLTE or Allowing the release of Time-barred claims
acceptance of Single offer received against LTE Disposal of Scrap
Approval & Justification for STE without PAC Approval of Declaration of Materials as Scrap, with and without
Approval for Floating of Tenders of Various Types including. formality of Survey Committee. (Includes nomination of Survey
Selection of Mode of Procurement and Biding System, Short-list of Bidders for LTE/ SLTE, Tender Committee)
Documents Preparations, including parameters of MTD and variation there-from in AITB, SCC, Decision of Mode of Procurement, Preparation of Catalogues for
Eligibility/ Pre-Qualification Criteria, Decisions of Bid Cost, EMD/ PBG; Quantity, Slicing/ Packaging Auction and Tender Documents for Tenders
of requirements; non-standard payment terms, Advance Payment, Stage Payments, Proforma Approval of Reserve Price Fixation. (Includes nomination of
invoice payment, Exchange Rate Variations, Price Variations Clauses, LC payments etc officers/ committee to decide the Reserve Price)
OTE/ LTE/ PAC tenders as per Norms Acceptance of Tender Committee Recommendation/ Conduct
STE without PAC Tender of Auctions (including acceptance of bids)
GTE Tenders Extension of period to deposit Balance Sale Value or Date of
Single Stage Two Envelope System Delivery of Materials
Prequalification Tender Two Stage or Single Stage three
Envelopes
EoI Tenders
Approval of Retendering of a discharged tender after the second
attempt
Competent Authority (CA) for Evaluation and Acceptance of Tenders
Procurement without calling Quotation
Procurement Through a Purchase Committee
Direct Approval of Tenders Without Tender Committee
To accept Single Tender Purchase of Steel Items from Steel
PSEs or Petroleum Products from Petroleum PSEs
Tender Committee Composition (including Member Secretary thereof) as well as designated level of
CA for Acceptance of TC Recommendations for Various Slabs of Estimated Tender Value. Normally,
there should be standing Tender Committees.
Slab 1 (Rs 10 Lakh to 50 Lakh) – Level 2 officers’ TC,
Acceptance by Level 3 Officer
Slab 2 (Rs 50 Lakh to 2 Crore) – Level 3Officers’ TC acceptance
by Level 4 Officer
Slab 3 (Rs 2 Crore 25 Crore) – Level 4 officers’ TC acceptance
by Level 5 Officer
Higher levels and other type of TC to suit local requirements,
Acceptance at Sec level
Approval of acceptance of Single Offer against GTE/ OTE/ LTE
and acceptance of unsolicited Offers in LTE against urgency
certificate by the indentor
Formulation and Placement of Contracts
131indicate value threshold above which consultations with/ concurrence/ vetting from IFD would be required.
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852Manual for Procurement of Goods, Second Edition, 2024
Annexure 8: Limited Tender Form
(Refer Para 4.8.1-5)
Name of the Procuring Entity___________________________________________________
Firm’s Reference Date
Firm Registration No. (if any) PAN (attach photocopy)
TIN/GST No. Address:
Phone LIMITED TENDER
Fax FORM
Email
M/s: Enquiry No. and Date
Date of Tender Opening
Please submit on or before 3:00 pm on the date of tender opening mentioned above, your quotation for the following
goods, in accordance with the terms and conditions printed overleaf, in a sealed cover, marked on top with – Enquiry
No; Date of Tender Opening.
Yours Sincerely
Procuring Officer
Tender Schedule: All Rates in Figures and Words in Rupees
Sr No: Description and Qty Unit Delivery Rate per Taxes & Packing/ Total Rate Total
Specification Terms Unit Duties forwarding per Unit Value
Delivery Schedule:
Enclosed Specifications/Drawings/Special Conditions of Contract:
Item/Tender Specific Conditions of this Tender:
I/ we engage to supply the material(s) to your office and comply with the following:
1. Tender schedule and technical specification indicated.
2. Item/tender-specific conditions for this tender.
3. Terms and conditions printed overleaf.
4. General conditions of contract signed by me at the time of supplier registration (for registered suppliers).
5. I/we confirm that set off for the ED, GST, etc. Paid on the inputs have been taken into consideration in the above
quoted price and further agree to pass on such additional duties as sets offs as may become available in future under
GST, etc.
6. This offer is valid for 90 (ninety) days from the date of opening of the tender.
7. That we have not been debarred by any Government/Undertaking.
8. That the rates quoted are not higher than the rates quoted for the same item to any Government/Undertaking.
9. That the bid submitted by us is properly sealed and prepared to prevent any subsequent alteration and
replacement.
Signature & Seal Name of Authorised
Place & Date: Signatory:
Address: Tel. No./ Fax. No./ Mobile No.
Email Id:
TERMS AND CONDITIONS OF LIMITED TENDER
i) The quotation must be in the form furnished by procuring entity and should be free from
corrections/erasures. In case there is any unavoidable correction it should be properly attested.
If not, the quotation will not be considered. Quotation written in pencil will not be considered.
ii) Quotation will be opened on due date at 3.00 pm at the indicated venue in presence of the bidders
or their representatives who may wish to be present.
iii) The Government of India reserves the right to accept the offer by individual items and reject any
or all tenders without assigning any reason thereof and does not bind itself to accept lowest
quotations.
iv) Participation in this tender is by invitation only and is limited to the selected procuring entity’s
registered suppliers. Unsolicited offers are liable to be ignored. However, suppliers who desire
to participate in such tenders in future may bring it to the notice of procuring entity and apply for
259Annexure 8: Limited Tender form
registration as per procedure. Note: to get registered as an approved supplier with the procuring
entity, please download supplier approval form from ____________________ and submit.
v) Manufacturer’s name and country of origin of materials offered must be clearly specified. Please
quote whether your organisation is large scale industry or small-scale industry. If you have UAM
Certificate, please attach it to the quotation. Mention your registration details.
vi) Complete details and ISI (Indian Standards Institute) specification if any must accompany the
quotation. Make/ brand of the item shall be stated wherever applicable. If you have got any
counter offer as suitable to the material required by us, the same may be shown separately.
vii) Samples132 must be submitted where specified along with the quotations. Samples must be
carefully packed, sealed and labelled clearly with enquiry number, subject, and sender’s name
for easy identification. Rejected samples will be returned at your cost if insisted.
viii) All drawings sketches and samples, if any, sent along with this enquiry must be returned along
with quotations duly signed.
ix) All supplies are subject to inspection and approval before acceptance. Manufacturer/supplier
warranty certificates and manufacturer/ Government approved lab test certificate shall be
furnished along with the supply, wherever applicable.
x) The Government of India reserves the right to modify the quantity specified in this enquiry.
xi) The prices quoted should be firm till the supplies are completed. Please quote the rates in words
and figures. Rates quoted should be free delivery at destination including all charges otherwise
the quotation is likely to be rejected. Prices quoted for free delivery at destination will be given
preference. If there is no indication regarding the FOR, in the quotation, then it will be considered
as FOR destinations. Price quoted should be net and valid for a minimum period of three months
from the date of opening of the quotation.
xii) Payment of sales tax is primarily the responsibility of the seller and will not be paid unless the
percentage value is clearly mentioned in the quotations. If no indication regarding GST is
recorded in the quotation, the GST will be considered as included.
xiii) Delivery period required for supplying the material should be invariably specified in the quotation.
xiv) In case your quotation is accepted, and order is placed on you, the supply against the order
should be made within the period stipulated in the order. The Government of India reserves the
right to recover any loss sustained due to delayed delivery by way of penalty. Failure to supply
the material within the stipulated period shall entitle Procuring Entity for the imposition Liquidated
Damages without assigning any reasons @ 1/2% (half per cent) of the value of the delayed item,
per week (or part thereof) of the delay, subject to a maximum of 5% (five per cent) of the total
contract value, unless extension is obtained in writing from the office on valid ground before
expiry of delivery period.
xv) If the deliveries are not maintained and due to that account Procuring Entity is forced to buy the
material at your risk and cost from elsewhere, the loss or damage that may be sustained there
by will be recovered from the defaulting supplier.
xvi) Dispute clause: Any dispute relating to the enquiry shall be subject to the jurisdiction of the court
at [indicate Place] only.
xvii) Our normal payment terms are 100% (hundred per cent) within 30 (thirty) days on receipt and
acceptance of material at our site in good condition.
132 Please note that calling for samples along with the bid, is strictly discouraged as per para 2.2.1 (x).
260Annexure 8: Limited Tender form Manual for Procurement of Goods, Second Edition, 2024
registration as per procedure. Note: to get registered as an approved supplier with the procuring
entity, please download supplier approval form from ____________________ and submit.
v) Manufacturer’s name and country of origin of materials offered must be clearly specified. Please
quote whether your organisation is large scale industry or small-scale industry. If you have UAM
Annexure 9: Proprietary Article Certificate
Certificate, please attach it to the quotation. Mention your registration details.
(Refer Para 4.10)
vi) Complete details and ISI (Indian Standards Institute) specification if any must accompany the
quotation. Make/ brand of the item shall be stated wherever applicable. If you have got any Valid for the Current Financial Year
counter offer as suitable to the material required by us, the same may be shown separately. File Number and Date Reference
vii) Samples132 must be submitted where specified along with the quotations. Samples must be 1 Description of article
carefully packed, sealed and labelled clearly with enquiry number, subject, and sender’s name 2 Forecast of quantity/annual requirement
for easy identification. Rejected samples will be returned at your cost if insisted. 3 Approximate estimated value for the above
quantity
viii) All drawings sketches and samples, if any, sent along with this enquiry must be returned along
4 Maker’s name and address
with quotations duly signed.
5 Name(s) of authorised dealers/ stockists
ix) All supplies are subject to inspection and approval before acceptance. Manufacturer/supplier
6 I approve the above purchase on a PAC basis and certify that: --
warranty certificates and manufacturer/ Government approved lab test certificate shall be
Note- Tick to retain only one out of 6(b) or 6(c), whichever is applicable and cross
furnished along with the supply, wherever applicable. out others. Please confirm 6(a) by ticking it, without which the PAC certificate will be
x) The Government of India reserves the right to modify the quantity specified in this enquiry. invalid.
xi) The prices quoted should be firm till the supplies are completed. Please quote the rates in words 6(a) This is the only firm that manufactures/ stocks this item.
AND
and figures. Rates quoted should be free delivery at destination including all charges otherwise
No other make or model is acceptable for the following reasons (like
the quotation is likely to be rejected. Prices quoted for free delivery at destination will be given 6(b)
OEM/ warranty spares):
preference. If there is no indication regarding the FOR, in the quotation, then it will be considered
A similar article is not manufactured/sold by any other firm, which could
as FOR destinations. Price quoted should be net and valid for a minimum period of three months 6(c)
be used in lieu.
from the date of opening of the quotation.
7 Reference of concurrence of finance wing to ___________________
xii) Payment of sales tax is primarily the responsibility of the seller and will not be paid unless the the proposal:
percentage value is clearly mentioned in the quotations. If no indication regarding GST is The history of PAC purchases of this item for the past three years may be given below.
recorded in the quotation, the GST will be considered as included. Name of the
xiii) Delivery period required for supplying the material should be invariably specified in the quotation. Supplier
Order/ Tender Quantity Ordered Basic Rate on Adverse
xiv) In case your quotation is accepted, and order is placed on you, the supply against the order
Reference& Order (Rs.) Performanc
should be made within the period stipulated in the order. The Government of India reserves the
Date e Reported
right to recover any loss sustained due to delayed delivery by way of penalty. Failure to supply
if Any
the material within the stipulated period shall entitle Procuring Entity for the imposition Liquidated
Damages without assigning any reasons @ 1/2% (half per cent) of the value of the delayed item,
Signature of Approving Authority---------------------------------
per week (or part thereof) of the delay, subject to a maximum of 5% (five per cent) of the total
Date ------------------- Designation of Officer -----------------
contract value, unless extension is obtained in writing from the office on valid ground before
expiry of delivery period.
xv) If the deliveries are not maintained and due to that account Procuring Entity is forced to buy the
material at your risk and cost from elsewhere, the loss or damage that may be sustained there
by will be recovered from the defaulting supplier.
xvi) Dispute clause: Any dispute relating to the enquiry shall be subject to the jurisdiction of the court
at [indicate Place] only.
xvii) Our normal payment terms are 100% (hundred per cent) within 30 (thirty) days on receipt and
acceptance of material at our site in good condition.
132 Please note that calling for samples along with the bid, is strictly discouraged as per para 2.2.1 (x).
260 261Manual for Procurement of Goods, Second Edition, 2024
Annexure 10: Purchase without Quotation Format
(Refer Para 4.12.1-1)
Ref No: ________________________________________________________
Place: ____________________ Date: ____________________
“I, ___________________, am personally satisfied that the goods (described below) purchased are of
the requisite quality and specification and have been purchased from a reliable supplier/ contractor at
a reasonable price.”
Item:
Quantity:
Indentor:
Unit Rate:
Taxes/Duties:
Other Charges:
Total Unit Price:
Total Price:
Purchased from: M/S
Vide Bill No.:
Justification:
A cheque may be drawn in favour of
Name:
Designation:
Signature:
262Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
Annexure 11: Purchase Committee Certificate Format
Annexure 10: Purchase without Quotation Format
(Refer Para 4.13.1-5)
(Refer Para 4.12.1-1)
Ref No: __________________________________________
Ref No: ________________________________________________________
Place: __________________________ Date: _________________________
Place: ____________________ Date: ____________________ “Certified that we, the undersigned, members of the purchase committee, are jointly and individually
satisfied that the goods recommended for purchase are of the requisite specification and quality, priced
at the prevailing market rate, and the supplier/contractor recommended is reliable and competent to
“I, ___________________, am personally satisfied that the goods (described below) purchased are of supply the goods in question, and it is not debarred by Department of Expenditure or
the requisite quality and specification and have been purchased from a reliable supplier/ contractor at Ministry/Department concerned.” The details of the recommended purchase are:
a reasonable price.” Item:
Item:
Quantity:
Quantity: Indentor:
Indentor: Details of Prices Ascertained
Bidder Unit Taxes/Duties: Other Total Unit Total Recommendations
Unit Rate: Rate: Charges: Price: Price: & Comments
Taxes/Duties:
Other Charges:
Total Unit Price: Selected Quotation
Bidder
Total Price:
Unit Rate, Taxes/ Duties/ Other Charges
Purchased from: M/S Total Unit Rate
Total Value of Purchase
Vide Bill No.:
A cheque may be drawn in favour
Justification: of
Signature: Signature: Signature:
A cheque may be drawn in favour of
Name 1: Name 2: Name 3:
Name: Designation: Designation: Designation:
Designation:
Signature:
262 263Manual for Procurement of Goods, Second Edition, 2024
Annexure 12: Sample Pre-qualification Criteria (PQC)
(Refer Para 4.6.1-4)
1. Criteria 1 – Experience and Past Performance:
a) The bidder (manufacturer or principal of authorised representative – hereinafter referred simply
as ‘The Bidder’) should have regularly for at least the last [three133] years, ending 31st March
(or any other year ending followed in relevant country) of the previous financial year (hereinafter
called ‘The relevant Date’), manufactured and supplied (/ erected/ commissioned)134[Name
of Requirement], with the same or higher specifications[having/with –
parameters135](hereinafter called ‘The Product’), and
b) The bidder’ should have manufactured and supplied (/ erected/ commissioned) at least
[____136]numbers (hereinafter referred to as ‘The Qualifying Quantity’) of ‘The Product’ in at
least one of the last five years ending on ‘The relevant Date’, and out of which:
c) (At least [one137] numbers of offered version/ model of ‘The product’ should be in successful
operation for at least [two] years on the date of bid opening.).
2. Criteria 2 - Capability- Equipment & Manufacturing Facilities:
a) ‘The bidder’ must have an annual capacity to manufacture and supply (/ erected/
commissioned) at least ‘The Qualifying Quantity’ (see criteria 1-a) above).
Note: In case of multiple products in a tender, this criterion shall be applicable
product wise. For example, in the case of Printing Paper of different specifications/
sizes, it shall be applicable to quantity of paper manufactured and supplied
specification/ size wise.
3. Criteria 3 - Financial Standing – under all conditions
a) Turn-over: The average annual financial turnover of ‘The bidder’ during the last three years,
ending on ‘The relevant Date,’ should be at Rs. [---------] millions138 (or equivalent in foreign
currency at exchange rate prevalent on ‘The Relevant Date’) as per the annual report (audited
balance sheet and profit & loss account) of the relevant period, duly authenticated by a
Chartered Accountant/ Cost Accountant in India or equivalent in relevant countries.
b) Net-worth: The net worth of the Bidder firm (manufacturer or principal of authorised
representative) should not be negative on ‘The Relevant Date’ and also ii) should have not
eroded by more than 30% (thirty per cent) in the last three years, ending on ‘The Relevant
Date’.
Note: In case of Indian Bidders/ companies (manufacturer or principal of
authorised representative) who have been restructured by Banks in India, under
the statutory guidelines, they would be deemed to have qualified the Financial
standing criteria considering the institutional financial backing available to them.
4. Applicability in Special Cases:
a) Relaxation to Startups: The Procuring Entity reserves its right to relax the condition of prior
turnover and prior experience for start-up enterprises recognized by Department for Industry
133 Change number of years if needed.
134 Add text within bracket in case of Plant and Machinery only and delete for others.
135 Insert the defining parameters like Speed or defining technology here.
136Fix the quantity as 40 – 80 % or any other % of the quantity in the Tender Documents rounded upto next whole
number. In case of uncommonly large quantity procurements, a lower percentage would ensure that otherwise
capable suppliers do not get ruled out. In case of smaller procurements, a higher percentage would ensure that
low capability vendors do not vitiate competition.
137Fill up a reasonable number. In a new technology product, the Manufacturer is not likely to meet the requirements
number of products or of number of years’ operating successfully; hence these can be reduced in such cases.
138Fix the value as 40 – 80 % or any other % of the estimated cost of the quantity in the Tender Document. Please
note that Rs 1 Cr = Rs 10 million.
264Manual for Procurement of Goods, Second Edition, 2024 Annexure 12: Sample Pre-qualification Criteria (PQC)
& Internal Trade (DPIIT), subject to meeting of quality & technical specifications. Startups may
be MSMEs or otherwise. The decision of the Procuring Entity in this regard shall be final.
Annexure 12: Sample Pre-qualification Criteria (PQC) b) Applicability to ‘Make in India’: Bidders (manufacturer or principal of authorised
(Refer Para 4.6.1-4) representative) who have a valid/ approved ongoing ‘Make in India’ agreement/ program and
who, while meeting all other criteria above, except for any or more of sub-criteria in Experience
1. Criteria 1 – Experience and Past Performance:
and Past Performance above, would also be considered to be qualified provided:
a) The bidder (manufacturer or principal of authorised representative – hereinafter referred simply
as ‘The Bidder’) should have regularly for at least the last [three133] years, ending 31st March i) Their foreign ‘Make-in-India’ associates meet all the criteria above without exemption, and
(or any other year ending followed in relevant country) of the previous financial year (hereinafter ii) the Bidder submits appropriate documentary proof for a valid/ approved ongoing ‘Make in
called ‘The relevant Date’), manufactured and supplied (/ erected/ commissioned)134[Name India’ agreement/ program.
of Requirement], with the same or higher specifications[having/with – iii) The bidder (manufacturer or principal of authorised representative) furnishes along with
parameters135](hereinafter called ‘The Product’), and the bid a legally enforceable undertaking jointly executed by himself and such foreign
b) The bidder’ should have manufactured and supplied (/ erected/ commissioned) at least Manufacturer for satisfactory manufacture, Supply (and erection, commissioning if
[____136]numbers (hereinafter referred to as ‘The Qualifying Quantity’) of ‘The Product’ in at applicable) and performance of ‘The Product’ offered, including all warranty obligations as
least one of the last five years ending on ‘The relevant Date’, and out of which: per the general and special conditions of contract.
c) (At least [one137] numbers of offered version/ model of ‘The product’ should be in successful c) Authorized Representatives: Bids of bidders quoting as authorised representatives of a
operation for at least [two] years on the date of bid opening.). principal manufacturer would also be considered to be qualified, provided:
2. Criteria 2 - Capability- Equipment & Manufacturing Facilities: i) their principal manufacturer meets all the criteria above without exemption, and
a) ‘The bidder’ must have an annual capacity to manufacture and supply (/ erected/ ii) the principal manufacturer furnishes a legally enforceable tender-specific authorisation in
commissioned) at least ‘The Qualifying Quantity’ (see criteria 1-a) above). the prescribed form assuring full guarantee and warranty obligations as per the general
Note: In case of multiple products in a tender, this criterion shall be applicable and special conditions of the contract;
product wise. For example, in the case of Printing Paper of different specifications/ iii) the bidder himself should have been associated, as the authorised representative of the
sizes, it shall be applicable to quantity of paper manufactured and supplied same or other Principal Manufacturer for the same set of services as in the present bid
specification/ size wise. (supply, installation, satisfactory commissioning, after-sales service as the case may be)
for the same or similar ‘Product’ for past three years ending on ‘The Relevant Date.’
3. Criteria 3 - Financial Standing – under all conditions
a) Turn-over: The average annual financial turnover of ‘The bidder’ during the last three years, d) For Existing successful Past Suppliers: In case the bidder (manufacturer or principal of
ending on ‘The relevant Date,’ should be at Rs. [---------] millions138 (or equivalent in foreign authorised representative) who is a successful past supplier of ‘The Product’ in at least one
currency at exchange rate prevalent on ‘The Relevant Date’) as per the annual report (audited of the recent past [three]86procurements, who do not meet any or more of requirements above,
balance sheet and profit & loss account) of the relevant period, duly authenticated by a would also be considered to be qualified in view of their proven credentials, for the maximum
Chartered Accountant/ Cost Accountant in India or equivalent in relevant countries. quantity supplied by him in such recent past.
b) Net-worth: The net worth of the Bidder firm (manufacturer or principal of authorised e) Joint Ventures: Credentials of the partners of Joint ventures cannot (repeat cannot) be
representative) should not be negative on ‘The Relevant Date’ and also ii) should have not clubbed for the purpose of compliance of PQC in supply of Goods/ Equipment, and each
eroded by more than 30% (thirty per cent) in the last three years, ending on ‘The Relevant partner must comply with all the PQC criteria independently.
Date’. f) Holding Companies: Credentials of the Holding company cannot (repeat cannot) be clubbed
Note: In case of Indian Bidders/ companies (manufacturer or principal of for the purpose of compliance of PQC in supply of Goods/ Equipment, and each subsidiary
authorised representative) who have been restructured by Banks in India, under bidding company must comply with all the PQC criteria independently. However, the Financial
the statutory guidelines, they would be deemed to have qualified the Financial Standing credentials of a domestic Holding Company can be clubbed with only one of its fully
standing criteria considering the institutional financial backing available to them. owned subsidiary bidding companies, with appropriate legal documents proving such
ownership.
4. Applicability in Special Cases:
g) Indian Subsidiaries of Foreign Principals/ Parent company cannot claim the technical and
a) Relaxation to Startups: The Procuring Entity reserves its right to relax the condition of prior
financial credentials of their principals/ parent or group companies/ allied firms (without the
turnover and prior experience for start-up enterprises recognized by Department for Industry
minimum percentage participation in JV) for fulfilling qualification criteria.
h) 139The procuring entities may, in suitable cases, permit the demerged entities (by virtue of a
corporate restructuring exercise, etc.) to use the credentials of the original/parent entity to
satisfy the eligibility criteria in the tenders, at least for an initial five years from the incorporation
133 Change number of years if needed.
of the demerged entities based on the merit and circumstances of the cases (e.g., type of
134 Add text within bracket in case of Plant and Machinery only and delete for others.
135 Insert the defining parameters like Speed or defining technology here. procurement, nature of demerger, number of eligible bidders available etc.). Tender
136Fix the quantity as 40 – 80 % or any other % of the quantity in the Tender Documents rounded upto next whole documents must clearly mention if the credentials of the demerged entity will be considered
number. In case of uncommonly large quantity procurements, a lower percentage would ensure that otherwise
or not in the specific tender and specify the conditions under which demerged entities may
capable suppliers do not get ruled out. In case of smaller procurements, a higher percentage would ensure that
become eligible.
low capability vendors do not vitiate competition.
137Fill up a reasonable number. In a new technology product, the Manufacturer is not likely to meet the requirements
number of products or of number of years’ operating successfully; hence these can be reduced in such cases.
138Fix the value as 40 – 80 % or any other % of the estimated cost of the quantity in the Tender Document. Please
note that Rs 1 Cr = Rs 10 million. 139 Notified vide OM No. F .8/78/2023-PPD issued by Department of Expenditure dated 12.10.2023
264 265Manual for Procurement of Goods, Second Edition, 2024
5. NOTE FOR BIDDERS:
a) Doctrine of Substantial Compliance’: The Pre-Qualification Bidding (PQB) and Pre-
Qualification Criteria (PQC) are for shortlisting of sources who are competent to perform this
contract to ensure best value for money from expenditure of Public Money. This process is
neither intended to bestow any entitlement upon nor to create any rights or privileges for the
Bidders, by way of overly hair-splitting or viciously legalistic interpretations of these criteria,
disregarding the very rationale of the PQB and PQC. Keeping this caveat in view,
interpretation by Procuring Entity would be based on common usage of terminologies and
phrases in public procurement in accordance with the ‘Doctrine of Substantial Compliance’
and would be final.
b) Along with all the necessary documents/ certificates required as per the tender conditions, the
bidder should furnish a brief write-up, backed with adequate data, explaining his available
capacity (both technical and financial), for manufacture and supply of the required
goods/equipment, within the specified time of completion, after meeting all their current
commitments.
c) Supporting documents submitted by the bidder must be certified as follows:
i) All copy of supply/work order; respective completion certificate and contact details of
clients; documents issued by the relevant Industries Department/ National Small Industries
Corporation (NSIC)/ manufacturing licence; annual report, etc., in support of experience,
past performance and capacity/capability should be authenticated by the by the person
authorised to sign the tender on behalf of the bidder. Original Documents must be
submitted for inspection, if so demanded.
ii) The list of supporting documents to be submitted is as follows:
[-------------------------------------------------------------------------Procuring Entity shall specify]
iii) All financial standing data should be certified by certified accountants, for example,
Chartered Accountants/ Cost Accountants or equivalent in relevant countries; and Indian
bidder or Indian counterparts of foreign bidders should furnish their Permanent Account
Number.
Note for Purchaser
Portions in italics are for your decision/ guidance; these are not to be printed in the tender documents.
Portion within [ ] brackets are to be filled without brackets. Footnotes are for internal guidance and
should not be part of the tender documents.
266Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
5. NOTE FOR BIDDERS:
a) Doctrine of Substantial Compliance’: The Pre-Qualification Bidding (PQB) and Pre-
Annexure 13: Bid Opening Attendance Sheet cum Report
Qualification Criteria (PQC) are for shortlisting of sources who are competent to perform this
contract to ensure best value for money from expenditure of Public Money. This process is (Refer to para 5.3-3-a)
neither intended to bestow any entitlement upon nor to create any rights or privileges for the [Name of Procuring Entity]
Bidders, by way of overly hair-splitting or viciously legalistic interpretations of these criteria,
Bid Opening Attendance Sheet cum Report
disregarding the very rationale of the PQB and PQC. Keeping this caveat in view,
interpretation by Procuring Entity would be based on common usage of terminologies and Attendance Record
phrases in public procurement in accordance with the ‘Doctrine of Substantial Compliance’
Sr Bidder’s Name Bidder’s Bidder’s Represented Contact Signature of
and would be final.
No Address Authorisation by No. Representative
b) Along with all the necessary documents/ certificates required as per the tender conditions, the and Date
bidder should furnish a brief write-up, backed with adequate data, explaining his available
capacity (both technical and financial), for manufacture and supply of the required
goods/equipment, within the specified time of completion, after meeting all their current
commitments.
c) Supporting documents submitted by the bidder must be certified as follows:
i) All copy of supply/work order; respective completion certificate and contact details of Bid Opening Report
clients; documents issued by the relevant Industries Department/ National Small Industries
Tender Title Date of
Corporation (NSIC)/ manufacturing licence; annual report, etc., in support of experience, No Opening
past performance and capacity/capability should be authenticated by the by the person
Offer Bidder’s Bidder’s Submission Submission Rate Signature of Representative
authorised to sign the tender on behalf of the bidder. Original Documents must be
No. Name Ref and of of other Quoted
submitted for inspection, if so demanded.
Date Requisite Mandatory and
ii) The list of supporting documents to be submitted is as follows: EMD Documents Taxes/
[-------------------------------------------------------------------------Procuring Entity shall specify] (Y/N) (Y/N) Duties
iii) All financial standing data should be certified by certified accountants, for example, --/---
Chartered Accountants/ Cost Accountants or equivalent in relevant countries; and Indian
--/--
bidder or Indian counterparts of foreign bidders should furnish their Permanent Account
--/--
Number.
Note for Purchaser Total no. of regular tenders taken out from the tender box to be opened as mentioned
Portions in italics are for your decision/ guidance; these are not to be printed in the tender documents. above................................................... (in figures and words)
Portion within [ ] brackets are to be filled without brackets. Footnotes are for internal guidance and
Signature, Date and Time Signature, Signature, Date and Time
should not be part of the tender documents.
Name and Designation of Tender Opening Officer Name and Designation of Tender Opening Officer
Received total regular tenders....................... (In figures/words) as above
Signature, Date and Time Signature, Signature, Date and Time
Name and Designation of Procuring Entity Officer Name and Designation of Procuring Entity Officer
266 267Manual for Procurement of Goods, Second Edition, 2024
Annexure 14: Tender Committee Minutes Format
(Refer Para 7.4.1-6) and 7.6.14-1)
(For Techno-Commercial/Financial Bids)
Organisation: _____________________________
_______________________________________________
Minutes of Tender Committee Meeting
(Techno-commercial/Financial Bids)
Section I: Top Sheet
File No: Date:
Description Estimated Cost: -
Tender Published In Date of Publication
Bid Validity Bid Opening Date
Past Procurements
Sr. Supplie Order Reference & Quantity Basic Rate Remarks
No. r Date (Rs.)
Members of the Tender Committee
Sr. Name Designation Sr. Name Designation
No. No.
1 2
3 4
Section II: Salient Feature of the Tender
Review the background of indent, technical and financial approvals, estimated cost, budgetary
provisions, the urgency of the requirement, special technical requirements and other connected
procurements that are part of the same package/project.
Review mode of tendering; tender document contents; bid publication; level of competition obtained;
issues, if any, noticed during bid-opening (bids not opened due to lack/ unsatisfactory EMD, etc.)
and any other procurement of this requirement in process (at various stages)
Review special conditions restrictions, if any, on the participation of bidders, purchase preferences,
and requirements prescribed in tender documents (EMD, document submission, etc.)
Section III: Preliminary Evaluation
Review handling of any complaints received
Review/confirmation of quantity and period of delivery required
Discuss preliminary evaluation for determining substantially responsive bids and for minor
corrections and clarifications.
Section IV: Evaluation of Responsive Bids
Bid-wise deliberation should be recorded.
In case of evaluation of Financial Bids
i) Start with a review of techno-commercial evaluation.
ii) Insert a summary table of evaluated prices in the order of L1, L2, etc.
iii) Deliberations should be in the sequence of L1, L2, etc.
Section V: Summary of Recommendations
Bid-wise recommendation should be recorded.
In case of evaluation of financial bids,
a) Comment whether level of competition is considered to be adequate or not. If not, mention the
mitigating actions.
b) Give a summary of recommended bids, award value, bid expiry date and special conditions, if
any.
c) Also, mention that the rates recommended are considered reasonable (and the basis for such
determination).
d) Total value of the recommendations for determining level of acceptance authority.
e) Mention that none of the TC members have any conflict of interest with the bidders participating
in the tender.
f) Request acceptance of recommendations by competent authority and that it is within his powers
of acceptance as per SoPP/ DFPR.
Signature Name and Designation of the Members
268Manual for Procurement of Goods, Second Edition, 2024 Annexure 14: Tender Committee Minutes Format
1 2
Date: Date:
Annexure 14: Tender Committee Minutes Format (Name & Designation) (Name & Designation)
3 4
(Refer Para 7.4.1-6) and 7.6.14-1)
Date: Date:
(For Techno-Commercial/Financial Bids) (Name & Designation) (Name & Designation)
Organisation: _____________________________ Remarks by the Accepting Authority: _____________________________________________
_______________________________________________ Signature: ______________________________ Date: __________________
Minutes of Tender Committee Meeting Name & Designation of Accepting Authority___________________________
(Techno-commercial/Financial Bids)
Section I: Top Sheet
File No: Date:
Description Estimated Cost: -
Tender Published In Date of Publication
Bid Validity Bid Opening Date
Past Procurements
Sr. Supplie Order Reference & Quantity Basic Rate Remarks
No. r Date (Rs.)
Members of the Tender Committee
Sr. Name Designation Sr. Name Designation
No. No.
1 2
3 4
Section II: Salient Feature of the Tender
Review the background of indent, technical and financial approvals, estimated cost, budgetary
provisions, the urgency of the requirement, special technical requirements and other connected
procurements that are part of the same package/project.
Review mode of tendering; tender document contents; bid publication; level of competition obtained;
issues, if any, noticed during bid-opening (bids not opened due to lack/ unsatisfactory EMD, etc.)
and any other procurement of this requirement in process (at various stages)
Review special conditions restrictions, if any, on the participation of bidders, purchase preferences,
and requirements prescribed in tender documents (EMD, document submission, etc.)
Section III: Preliminary Evaluation
Review handling of any complaints received
Review/confirmation of quantity and period of delivery required
Discuss preliminary evaluation for determining substantially responsive bids and for minor
corrections and clarifications.
Section IV: Evaluation of Responsive Bids
Bid-wise deliberation should be recorded.
In case of evaluation of Financial Bids
i) Start with a review of techno-commercial evaluation.
ii) Insert a summary table of evaluated prices in the order of L1, L2, etc.
iii) Deliberations should be in the sequence of L1, L2, etc.
Section V: Summary of Recommendations
Bid-wise recommendation should be recorded.
In case of evaluation of financial bids,
a) Comment whether level of competition is considered to be adequate or not. If not, mention the
mitigating actions.
b) Give a summary of recommended bids, award value, bid expiry date and special conditions, if
any.
c) Also, mention that the rates recommended are considered reasonable (and the basis for such
determination).
d) Total value of the recommendations for determining level of acceptance authority.
e) Mention that none of the TC members have any conflict of interest with the bidders participating
in the tender.
f) Request acceptance of recommendations by competent authority and that it is within his powers
of acceptance as per SoPP/ DFPR.
Signature Name and Designation of the Members
268 269Manual for Procurement of Goods, Second Edition, 2024
Annexure 15: Invitation and Declaration for Negotiations
(Refer Para 7.6.9-6-b), c))
Invitation for Negotiations
(On letterhead of the procuring entity)
No: ______________________________ Dt: ________________
To M/s_________________________________________ Registered A/D
Sub: Tender No ---------------- opened on --------------for the supply of -------------------------
Dear Sir,
The rates quoted in your tender are considered high. You are therefore, requested to come for
negotiations of rates, on.............. (date) at........... (time) at............. (venue).
You should, however, come for negotiations only in case you are prepared to furnish before such date
the declaration appended herewith.
A copy of the form in which you may submit your revised offer after negotiations is enclosed.
Yours faithfully,
Enclosure: (Authorised Officer)
i) Form of Declaration
ii) Form of Revised Offer
FORM OF DECLARATION
(To be signed and submitted before the start of negotiations)
(On company letterhead)
No: ______________________________ Dt: ________________
To ____________________________
Sub: Tender No ---------------- Opened on --------------for the supply of -------------------------
Ref: Your invitation for negotiations No: dated:
Dear Sir,
I ____________________ duly authorised on behalf of M/s. _______________ do declare that in the
event of failure of the contemplated negotiations relating to Tender No.____________________
opened on __________________my original tender shall remain open for acceptance on its original
terms and conditions.
Yours faithfully,
Place: _________________________ Signatures of the bidder or officer authorised to
Date: _________________________ sign the bid.
On behalf of the bidder
270Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
Annexure 15: Invitation and Declaration for Negotiations
Annexure 16: Format of Revised Offer in Negotiations
(Refer Para 7.6.9-6-b), c))
(Refer Para 7.6.9-6-d))
Invitation for Negotiations
(On letterhead of the procuring entity) Revised Offer in Negotiations
No: ______________________________ Dt: ________________ (On company letterhead)
To M/s_________________________________________ Registered A/D
From………………………………………………………………………………….
Sub: Tender No ---------------- opened on --------------for the supply of -------------------------
Dear Sir, Full address…………………………………………………………………………
The rates quoted in your tender are considered high. You are therefore, requested to come for To ................................................
negotiations of rates, on.............. (date) at........... (time) at............. (venue).
Sir,
You should, however, come for negotiations only in case you are prepared to furnish before such date
the declaration appended herewith. Sub: Tender No ---------------- opened on --------------for the supply of -------------------------
A copy of the form in which you may submit your revised offer after negotiations is enclosed. Ref: Your invitation for negotiations no: dated:
Yours faithfully, 1. On further discussions with your representatives on ………………….in response to your letter
no ……………………………….. dated ……………..
We are not prepared to reduce the rates already quoted in the original tender, which will remain valid
Enclosure: (Authorised Officer)
up to……………………………….
i) Form of Declaration
ii) Form of Revised Offer Or
1. I / we reduce my/our rates as shown in the enclosed schedule of items.
FORM OF DECLARATION 2. I / we am/are aware that the provisions of the original tender document remain valid and binding
(To be signed and submitted before the start of negotiations) on me.
(On company letterhead)
3. I/we undertake to execute the contract as per the following Schedule.........
No: ______________________________ Dt: ________________
To ____________________________ 4. I/we agree to abide by this tender on the revised rate quoted by me/us; it is open for acceptance for
Sub: Tender No ---------------- Opened on --------------for the supply of ------------------------- a period of 120/180 (one hundred twenty to one hundred eighty) days from this date, i. e., up to
Ref: Your invitation for negotiations No: dated: …………………………. and in default of my/our doing so, I/we will forfeit the earnest money deposited
Dear Sir,
with the original tender/ attached herewith. Eligibility as valid bidders shall be deemed to be the
I ____________________ duly authorised on behalf of M/s. _______________ do declare that in the
consideration for the said forfeiture.
event of failure of the contemplated negotiations relating to Tender No.____________________
opened on __________________my original tender shall remain open for acceptance on its original Yours faithfully,
terms and conditions. Signatures of the bidder or
Yours faithfully, officer authorised to sign the bid.
documents on behalf of the bidder
Place: _________________________ Signatures of the bidder or officer authorised to
Date: _________________________ sign the bid.
On behalf of the bidder
270 271Manual for Procurement of Goods, Second Edition, 2024
Annexure 17: Letter (Notification) of Award (LoA) of Contract
(Refer Para 7.7.1-1)
Name of the procuring entity___________________________________________________
Letter of Award of Contract
Confidential
Contract No: [Insert date]
Contract Title:
To,
M/s. [Insert name & address]
Sub: Award of contract for contract no: [insert contract number] and contract title: [insert contract title]
REF. Your offer no. [insert offer number] against our tender no. [insert tender no] opened on [insert date
of opening of tender]
Dear Sir/ Madam
I am directed to inform you that after evaluating the bids submitted by you on ----[enter date] ---------
[Enter Name of Procuring Entity] is pleased to inform you that you have been selected as the successful
bidder for the supply of [enter description]. The total purchase price shall be [enter amount] as indicated
in your financial bid submitted on [enter date], in accordance with the procedures intimated in the
relevant tender documents.
You/your authorised representative(s) are requested to be personally present at [insert address] to sign
the contract by [enter date].
In this respect, we also request you to submit the performance security of [insert amount of Rupees in
words] by [insert date]. Security deposit being --% (-- per cent) of the total cost = Rs. _______________.
Please apply for a refund of EMD deposited over and above the SD, if any.
You are requested to execute necessary agreement within seven days from the date of issue of this
letter in the enclosed agreement form. Special adhesive stamp of Rs.10 (Rupees Ten) and revenue
stamp of Rupee one shall be affixed on the enclosed agreement form. Treasury receipts of EMD and
SD shall be deposited in office within the stipulated time limit as above.
This notification concludes the legally binding contract between you and the Government of India, till
issue of a formal contract.
Yours truly,
[Authorised Officer]
Enclosure: Agreement Form along with the delivery schedule
272Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
Annexure 17: Letter (Notification) of Award (LoA) of Contract Annexure 18: Example of Formula for Price Variation Clause
(Refer Para 7.7.1-1) (Refer Para 6.6-5-d-x)
Name of the procuring entity___________________________________________________ (The formula for price variation should ordinarily include a fixed element and input elements (material /
labour, other inputs e.g., fuel etc. may also be added, if relevant). The figures representing the material
Letter of Award of Contract
element and the labour element should reflect the corresponding proportion of input costs, while the
Confidential fixed element may range from 10 to 25% (ten to twenty-five per cent). The portion of the price
Contract No: [Insert date] represented by fixed element includes fixed costs and profits and is not subject to variation. The portions
of the price represented by the material element and labour element along will attract price variation in
Contract Title:
proportion to their relative share in total cost.)
To,
The formula for price variation will thus be: -
M/s. [Insert name & address]
Sub: Award of contract for contract no: [insert contract number] and contract title: [insert contract title]
𝑀𝑀𝑀𝑀1 𝐿𝐿𝐿𝐿1
REF. Your offer no. [insert offer number] against our tender no. [insert tender no] opened on [insert date ⎡�𝐶𝐶𝐶𝐶+𝑃𝑃𝑃𝑃� �+𝑏𝑏𝑏𝑏� ��⎤
𝑀𝑀𝑀𝑀𝑃𝑃𝑃𝑃 𝐿𝐿𝐿𝐿𝑃𝑃𝑃𝑃
⎢ ⎥
of opening of tender] 𝑁𝑁𝑁𝑁𝑃𝑃𝑃𝑃 =𝑁𝑁𝑁𝑁𝑃𝑃𝑃𝑃 −𝑁𝑁𝑁𝑁𝑃𝑃𝑃𝑃
⎢ ⎥
100
Dear Sir/ Madam Where: - ⎢ ⎥
⎣ ⎦
I am directed to inform you that after evaluating the bids submitted by you on ----[enter date] --------- Pa is then adjustment amount payable to the supplier (a minus figure will indicate a reduction in the
contract price) on the date of supply.
[Enter Name of Procuring Entity] is pleased to inform you that you have been selected as the successful
bidder for the supply of [enter description]. The total purchase price shall be [enter amount] as indicated
Po is the contract price assumed to be price prevailing on the base date (date of last deadline for
in your financial bid submitted on [enter date], in accordance with the procedures intimated in the
submission of bids) but is based on indices prevailing on dates prior to this date as explained in L0 and
M0 below.
relevant tender documents.
F is the weightage of fixed element not subject to price variation, as a percentage of the total price.
You/your authorised representative(s) are requested to be personally present at [insert address] to sign
a is the weightage of the material element, as a percentage of the total price.
the contract by [enter date].
b is the weightage of the labour element, as a percentage of the total price.
In this respect, we also request you to submit the performance security of [insert amount of Rupees in
F, a, and b being percentages should total 100. It is important that these weightages (especially of
words] by [insert date]. Security deposit being --% (-- per cent) of the total cost = Rs. _______________. elements (e.g., fuel, which are known to only become costlier) should match the actual content of
Please apply for a refund of EMD deposited over and above the SD, if any. Goods, otherwise PVC may result in excessive profit or loss to the bidder.
You are requested to execute necessary agreement within seven days from the date of issue of this
Lo and L1 are the average wage indices for the quarter before the respective quarters in which base
date and date of supply falls; respectively. For example, for a tender with deadline of submission on
letter in the enclosed agreement form. Special adhesive stamp of Rs.10 (Rupees Ten) and revenue
March 17, 2022, and date of supply is September 15, 2022, Lo would be average wage index for the
stamp of Rupee one shall be affixed on the enclosed agreement form. Treasury receipts of EMD and
quarter of Oct-Dec 2021 and L1 would be average wage index for the quarter of Apr-Jun 2022.
SD shall be deposited in office within the stipulated time limit as above.
140Mo and M1 are the material prices/indices as average of the month, specified number of months (time
This notification concludes the legally binding contract between you and the Government of India, till lag – say two months) prior to the month in which base date falls and average of the month, two months
issue of a formal contract. prior to the month in which date of supply falls, respectively. For example, for a tender with deadline of
Yours truly,
submission on March 17, 2022, and date of supply is September 15, 2022, Mo would be prices/index
as average of the month of January 2012 and M1 would be prices/index as average of the month of July
[Authorised Officer]
2022. All material prices/indices will be basic prices without excise duty and without any other central,
Enclosure: Agreement Form along with the delivery schedule state, local taxes, and duties and Octroi.
If more than one major item of material is involved, the material element can be broken up into two or
three components such as Mx, My, Mz.
The following conditions would be applicable to price adjustment:
1. There is a Time-lag period between the date of supply/ base date respectively and the dates on
which indices/ prices are to be considered as per above formula. This time lag can be a few months/
weeks prior to such base date/ date of supply, depending on the frequency of publishing/ availability
of indices/ prices and the supply chain process of manufacturing. This must be specified in the
definitions of L0/ L1 and M0/M1 indices in the formula in the tender document as above.
2. Base date shall be assumed to be the date of last deadline of submission of bids.
3. No price increase is allowed beyond original delivery period.
4. No price adjustment shall be payable on the portion of contract price paid to the seller as an
advance/interim payment after the date of such payment.
5. No price adjustment shall be payable if this is less than or equal to 2% (two per cent) of Po.
140 Only materials directly used in manufacture should be included in PVC. Other materials used in running of
production machines or factory (indirect materials) should not be included.
272 273Annexure 18: Example of Formula for Price Variation Clause
6. The total adjustment will be subject to a maximum ceiling of ____% (to be specified in the tender
document), beyond which the price variation would be capped at this level. As soon as it comes to
light that price variations are likely to go beyond this ceiling, and if the Supplier is not agreeable to
the price variation being capped at that level, he may notify the Purchaser under ‘Frustration of
Contract’ provisions in the Tender Document/ Clause, for termination of the contract.
7. Payments for each supply would initially be made as per the base price mentioned in the contract.
Price adjustment bills should be submitted only quarterly for the supplies made during the quarter.
8. In GTE tenders, extra care should be taken when selecting the price indices. Preferably, the price
indices should be from the same country and of the same currency as the country and currency of
the bidder. In case, the price is in the currency of a country where inflation is low, and the indices
are from a country with much higher inflation rates, and should be multiplied by a
𝑀𝑀𝑀𝑀1 𝐿𝐿𝐿𝐿1
correction factor of exchange rates , where E0 is the e �x 𝑀𝑀𝑀𝑀c 𝑀𝑀𝑀𝑀h �ange ra �𝐿𝐿𝐿𝐿te
𝑀𝑀𝑀𝑀�
of country of M and L indices
𝐸𝐸𝐸𝐸𝑀𝑀𝑀𝑀
with reference to currency of price P. For example, if M&L are from India and P is in $, then Eo is
�𝐸𝐸𝐸𝐸1�
Number of Rs. in a $ on base date and E1 is the exchange rate on determination date.
9. Even if there is no price adjustment claim, the supplier must submit all relevant data to prove that
there is no downward variation. In any case, he must submit a declaration as follows;
“It is certified that there has been no decrease in the price because of decrease in
price variation indices in the price variation formula. In the event of any decrease
of such indices that come to light later regarding the payment claimed by us, we
shall promptly notify this to the purchaser, and we undertake to refund and agree
to the purchaser deducting any excess payment made to us in this regard, from
our future payment due.”
274Annexure 18: Example of Formula for Price Variation Clause
6. The total adjustment will be subject to a maximum ceiling of ____% (to be specified in the tender
document), beyond which the price variation would be capped at this level. As soon as it comes to
light that price variations are likely to go beyond this ceiling, and if the Supplier is not agreeable to
the price variation being capped at that level, he may notify the Purchaser under ‘Frustration of
Contract’ provisions in the Tender Document/ Clause, for termination of the contract.
7. Payments for each supply would initially be made as per the base price mentioned in the contract.
Price adjustment bills should be submitted only quarterly for the supplies made during the quarter.
8. In GTE tenders, extra care should be taken when selecting the price indices. Preferably, the price
indices should be from the same country and of the same currency as the country and currency of
the bidder. In case, the price is in the currency of a country where inflation is low, and the indices
are from a country with much higher inflation rates, and should be multiplied by a
𝑀𝑀𝑀𝑀1 𝐿𝐿𝐿𝐿1
correction factor of exchange rates , where E0 is the e �x 𝑀𝑀𝑀𝑀c 𝑀𝑀𝑀𝑀h �ange ra �𝐿𝐿𝐿𝐿te
𝑀𝑀𝑀𝑀�
of country of M and L indices
𝐸𝐸𝐸𝐸𝑀𝑀𝑀𝑀
with reference to currency of price P. For example, if M&L are from India and P is in $, then Eo is
�𝐸𝐸𝐸𝐸1�
Number of Rs. in a $ on base date and E1 is the exchange rate on determination date.
9. Even if there is no price adjustment claim, the supplier must submit all relevant data to prove that
there is no downward variation. In any case, he must submit a declaration as follows;
“It is certified that there has been no decrease in the price because of decrease in
price variation indices in the price variation formula. In the event of any decrease
of such indices that come to light later regarding the payment claimed by us, we
shall promptly notify this to the purchaser, and we undertake to refund and agree
to the purchaser deducting any excess payment made to us in this regard, from
our future payment due.”
274
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672Manual for Procurement of Goods, Second Edition, 2024
Annexure 21: Proposal for Extension of Delivery Period
(Refer Para 9.3.4-1)
Proposal for Extension of Delivery Period
Department Office
Description Contract value
Contract No: Date:
Variations applicable PVC/ ERV/ Statutory Type of contractor Govt. Dept. /
Variations PSU/ MSE
Contractor & Regn. No.: Quantity on order
Quantity already supplied Quantity Remaining
Details of earlier Is it a contract: Development/
extensions granted Indigenisation
Reference and date of Reasons cited for
request for extension extension
Original/extended delivery Proposed extension
period/ date of period/ date
Signature of Procuring Officer Date
Remarks of Indentor:
Regarding the proposed extension of the delivery period/date, the following remarks are given regarding
loss and inconvenience due to delay:
Loss: (strike out options not applicable): No loss would be incurred/ loss is incurred but cannot be
quantified/ loss to the extent of Rs. -------------------- would be incurred
Inconvenience: (strike out what is not applicable): No inconvenience would be incurred/inconvenience
would be incurred
The proposed extension in delivery is recommended in accordance with the above remarks.
Signature of Indenting Officer and Date
Proposal by Procuring Entity
It is certified that:
a) That a higher rate in the original tender was not accepted against other lower quotations
in consideration of the earlier delivery;
b) That there is no falling trend in prices for this item as evidenced from the fact that in the
intervening period neither orders have been placed at rates lower than this contract nor
any tender has been opened where such rates have been received even though tender
is not yet decided.
It is proposed to grant an extension of the delivery period/date up to ___________________, (strike-
out options not applicable) with the recovery of liquidated damages/ with the recovery of token liquidated
damages/ without any liquidated damages and with/without denial clause, in view of justifications
recorded below:
--------------------------------------------------------------------------------------------------------------------------
In view of value of the contract and proposal regarding liquidated damages, this would require approval
of -------------------- (competent authority). This would/ would not require financial concurrence.
Signature of Procuring Officer and Date
Head of Office recommendations/approval
Signature of Superintending Engineer/date.
277Manual for Procurement of Goods, Second Edition, 2024
Annexure 22: Format for Extension of Delivery Period/ Performance
Notice
(Refer Para 9.3.4-4, 9.3.5 and 9.6.7)
Name of the Procuring Entity___________________________________________________
Extension of Delivery Period/Performance Notice
To M/s (name and address of form)
Sub: Contract No ---------------- dated --------------for the supply of -------------------------
Ref: Your letter no. ------------------ dated: --------------------
Dear Sir,
1. You have failed to deliver {the (fill in qty.) of Stores/ the entire quantity of Stores} within the
contract delivery period [as last extended up to] (fill in date). In your letter under reply, you have asked
for [further] extension of time for delivery. In view of the circumstances stated in your said letter, the
time for delivery is extended from (fill in date) to (fill in date)
2. Please note that notwithstanding the grant of this extension in terms of Clause (fill in clause
number) of the subject contract an amount equivalent to........................% (...............per cent) of the
delivered price of the delayed goods for each week of delay or part thereof (subject to the ceiling as
provided in the aforesaid clause) beyond the original contract delivery date/the last unconditionally re-
fixed delivery date (as & if applicable), viz., (fill in date) will be recovered from you as liquidated
damages. You may now tender the Stores for inspection [balance of the Stores] in terms of this letter.
Stores if any already tendered by you for inspection but not inspected will be now inspected accordingly.
3. You are also required to extend the validity period of the performance guarantee for the subject
contract from (fill in present validity date) to (fill in required extended date) within 15 (fifteen) days of
issue of this amendment letter.
4. The above extension of delivery date will also be subject to the following Denial Clause:
a) That no increases in price on account of any statutory increase in or fresh Imposition of customs
duty, excise duty, Sales Tax, GST or on account of any other taxes/duty, including customs
duty), leviable in respect of the Stores specified in the said contract which takes place after
(insert the original delivery date) shall be admissible on such of the said Stores, as are delivered
after the said date; and.
b) That notwithstanding any stipulation in the contract for increase in price on any other ground
including foreign exchange rate variation, no such increase which takes place after (insert the
original delivery date) shall be admissible on such of the said Stores as are delivered after the
said date.
c) Nevertheless, the purchaser shall be entitled to the benefit of any decrease in price on account
of reduction in or remission of customs duty, excise duty, Sales Tax, GST or on account of any
other Tax or duty or on any other ground as stipulated in the price variation clause or foreign
exchange rate variation which takes place after the expiry of the date mentioned above namely
(insert the original delivery date)
5. All other terms and conditions of the contract remain unaltered. This is without any prejudice to
purchasers’ rights under the terms and conditions of the subject contract.
6. Please intimate your unconditional acceptance of this amendment letter within 10 (ten) days
of the issue of this letter failing which the contract will be cancelled at your risk and expense without
any further reference to you.
Yours faithfully,
(Authorised Officer)
Duly authorised, for and on behalf of
The President of India
278Manual for Procurement of Goods, Second Edition, 2024 Annexure 22: Format for Extension of Delivery Period/ Performance Notice
Note: Select one option within {} brackets; delete portion within [ ] brackets, if not applicable; fill in ( )
brackets. Brackets and this note are not to be typed.
Annexure 22: Format for Extension of Delivery Period/ Performance
Substitute following first para instead of first para in format above, for issuing a
Notice performance notice.
1. You have failed to deliver {the (fill in qty.) of Stores/ the entire quantity of Stores} within the
(Refer Para 9.3.4-4, 9.3.5 and 9.6.7)
contract delivery period [as last extended up to] (fill in date). Although the time of delivery of the goods
Name of the Procuring Entity___________________________________________________
stipulated in the contract is deemed to be of the essence of the contract, it appears that (fill in the
Extension of Delivery Period/Performance Notice
outstanding quantity) are still outstanding even though the date of delivery has expired. Although not
To M/s (name and address of form)
bound to do so, the time for delivery is extended from (fill in date) to (fill in date) and you are requested
Sub: Contract No ---------------- dated --------------for the supply of ------------------------- to note that in the event of your failure to deliver the goods within the delivery period as hereby extended,
Ref: Your letter no. ------------------ dated: -------------------- the contract shall be cancelled for the outstanding goods at your risk and cost.
Dear Sir,
1. You have failed to deliver {the (fill in qty.) of Stores/ the entire quantity of Stores} within the
contract delivery period [as last extended up to] (fill in date). In your letter under reply, you have asked
for [further] extension of time for delivery. In view of the circumstances stated in your said letter, the
time for delivery is extended from (fill in date) to (fill in date)
2. Please note that notwithstanding the grant of this extension in terms of Clause (fill in clause
number) of the subject contract an amount equivalent to........................% (...............per cent) of the
delivered price of the delayed goods for each week of delay or part thereof (subject to the ceiling as
provided in the aforesaid clause) beyond the original contract delivery date/the last unconditionally re-
fixed delivery date (as & if applicable), viz., (fill in date) will be recovered from you as liquidated
damages. You may now tender the Stores for inspection [balance of the Stores] in terms of this letter.
Stores if any already tendered by you for inspection but not inspected will be now inspected accordingly.
3. You are also required to extend the validity period of the performance guarantee for the subject
contract from (fill in present validity date) to (fill in required extended date) within 15 (fifteen) days of
issue of this amendment letter.
4. The above extension of delivery date will also be subject to the following Denial Clause:
a) That no increases in price on account of any statutory increase in or fresh Imposition of customs
duty, excise duty, Sales Tax, GST or on account of any other taxes/duty, including customs
duty), leviable in respect of the Stores specified in the said contract which takes place after
(insert the original delivery date) shall be admissible on such of the said Stores, as are delivered
after the said date; and.
b) That notwithstanding any stipulation in the contract for increase in price on any other ground
including foreign exchange rate variation, no such increase which takes place after (insert the
original delivery date) shall be admissible on such of the said Stores as are delivered after the
said date.
c) Nevertheless, the purchaser shall be entitled to the benefit of any decrease in price on account
of reduction in or remission of customs duty, excise duty, Sales Tax, GST or on account of any
other Tax or duty or on any other ground as stipulated in the price variation clause or foreign
exchange rate variation which takes place after the expiry of the date mentioned above namely
(insert the original delivery date)
5. All other terms and conditions of the contract remain unaltered. This is without any prejudice to
purchasers’ rights under the terms and conditions of the subject contract.
6. Please intimate your unconditional acceptance of this amendment letter within 10 (ten) days
of the issue of this letter failing which the contract will be cancelled at your risk and expense without
any further reference to you.
Yours faithfully,
(Authorised Officer)
Duly authorised, for and on behalf of
The President of India
278 279Manual for Procurement of Goods, Second Edition, 2024
Annexure 23: Model Format for Correspondence with Supplier after
Expiry of Delivery Date
(Ref Para 9.3.4-3)
Registered Acknowledgement Due
To
M/s _______________________________
____________________________________
____________________________________
Sub: Contract No………………………………………… dated …………………….….. for supply of
…………………………………………………………………………...
Dear Sirs,
The date of delivery of the subject contract expired on ____________. As supplies against the same
have not yet been completed, there is a breach of the contract on your part. As information is required
regarding past supplies against this contract, you are requested to send the particulars regarding the
quantity supplied so far and, also, the quantity inspected so far, but not yet dispatched and the quantity
ready but so far not tendered for inspection before the expiry of the date of delivery.
The above information is required for the purpose of verification of our records and is not intended to
keep the contract alive and does not waive the breach. This is without prejudice to the rights and
remedies available to the purchaser in terms of the contract and law applicable in this behalf.
Yours faithfully,
(----------------------)
for……………………
280Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
Annexure 23: Model Format for Correspondence with Supplier after Annexure 24: No Claim Certificate
Expiry of Delivery Date (Refer Para 9.5.5-3 and 9.7.6-1)
(On company letterhead)
(Ref Para 9.3.4-3)
To,
Registered Acknowledgement Due
(Contract Executing Officer)
To
Procuring Entity_______________________
M/s _______________________________
NO CLAIM CERTIFICATE
____________________________________
Sub: Contract Agreement no. ---------------- dated --------------for the supply of -------------------------
____________________________________
We have received the sum of Rs. (Rupees ______________________________________only) in full
Sub: Contract No………………………………………… dated …………………….….. for supply of
and final settlement of all the payments due to us for the supply of under the abovementioned
…………………………………………………………………………...
contract agreement, between us and Government of India. We here by unconditionally and without any
Dear Sirs,
reservation whatsoever, certify that with this payment, we shall have no claim whatsoever, of any
The date of delivery of the subject contract expired on ____________. As supplies against the same
description, on any account, against Procuring Entity, against aforesaid contract agreement executed
have not yet been completed, there is a breach of the contract on your part. As information is required
by us. We further declare unequivocally, that with this payment, we have received all the amounts
regarding past supplies against this contract, you are requested to send the particulars regarding the
payable to us, and have no dispute of any description whatsoever, regarding the amounts worked out
quantity supplied so far and, also, the quantity inspected so far, but not yet dispatched and the quantity
as payable to us and received by us, and that we shall continue to be bound by the terms and conditions
ready but so far not tendered for inspection before the expiry of the date of delivery.
of the contract agreement, as regards performance of the contract.
The above information is required for the purpose of verification of our records and is not intended to
Yours faithfully,
keep the contract alive and does not waive the breach. This is without prejudice to the rights and
Signatures of contractor or
remedies available to the purchaser in terms of the contract and law applicable in this behalf.
The officer authorised to sign the contract documents.
Yours faithfully,
On behalf of the contractor
(company stamp)
Date:
Place:
(----------------------)
for……………………
280 2814202
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482Manual for Procurement of Goods, Second Edition, 2024
Annexure 28: FAQs About PPP-MII Order, 2017
(Refer para 1.11.3-20)
Question 1. How to calculate Local Content?
Answer: Para 2 of the PPP-MII Order, 2017 (as amended on 16.09.2020) defines local content as
Local content’ means the amount of value added in India which shall, unless otherwise prescribed by
the Nodal Ministry, be the total value of the item procured (excluding net domestic indirect taxes) minus
the value of imported content in the item (including all customs duties) as a proportion of the total value,
in percent.
Mathematically,
Local content = (Sale price - Value of imported content) * 100/ Sale price
Where, “Sale price” means price excluding net domestic indirect taxes and “Value of imported content”
means price of imported content inclusive of all customs duties
Question 2. How to calculate Local Content in bids involving supply of multiple items from single
bidder?
Answer: In case of bids requiring supply of multiple items (say “X1”, “X2” and “X3”) by a single bidder,
the local content in the bid shall be
Local content = ((Sale price of “X1” - Value of imported content in “X1”) + (Sale price of “X2” - Value of
imported content in “X2”) + (Sale price of “X3” - Value of imported content in “X3”)) * 100/ (Sale price of
“X1” + Sale price of “X2” + Sale price of “X3”)
Question 3. How to obtain Make in India “MII” certificate?
Answer: No such certificate issued by Government of India. As per para 9 (a) of PPP-MII Order, 2017
(as amended on 16.09.2020), the bidders are required to self certify the local content in their product
for purchase value less than Rs.10 crore. For purchases more than Rs.10 crore, as per para 9 (b) of
PPP-MII Order, 2017, a certificate from the statutory auditor or cost auditor of the company (in the case
of companies) or from a practicing cost accountant or practicing chartered accountant (in respect of
suppliers other than companies) is required to be submitted.
Question 4. What is the meaning of class-I local supplier, class-II local supplier and non-local supplier?
Answer: PPP-MII Order, 2017 (as amended on 16.09.2020) classifies the suppliers into following 3
categories:
a. ‘Class-I local supplier’ – Suppliers offering items with equal to or more than 50% local content
b. ‘Class-II local supplier’ - Suppliers offering items with equal to or more than 20% but less than
50% local content
c. ‘Non-local supplier’ - Suppliers offering items with Less than 20% local content
Nodal Ministries/ Departments are authorized to notify a higher minimum local content requirement for
any item, i.e., higher than 50/20%, if they deem fit
Question 5. Details of product categories for which nodal Ministry have been notified by DPIIT for PPP-
MII, Order 2017 may be provided?
Answer: DPIIT has notified 20 nodal Ministries for different product categories. The details of such
product categories and associated Ministry/ Department are available on DPIIT website. Refer link:
https://dpiit.gov.in/sites/default/files/Approved%20product%20category%20list
%20as%20per%2012th%20SCM.pdf
Question 6. Can an item be procured from non-local suppliers, if there are no Class-I/ Class-II local
suppliers in the country.
Answer: Non-local suppliers can only participate in global tender enquiry. Against domestic/ national
tenders, only Class-I and Class-II local suppliers can participate in the bidding process. Hence, in case
item is not available locally from Class-I/ Class-II local suppliers, global tender enquiry may be floated
for procuring item after taking approval of competent authority, as notified by Department of Expenditure
under Rule 161(iv) of GFR.
Question 7. Are provisions of PPP-MII Order applicable only in procurement of the items for which
nodal Ministries have been notified and the items for which nodal ministries have issued local content
notification?
Answer: No. The provisions of PPP-MII Order are applicable on procurement of all the items by Central
Government procurement entities. For the items, for which nodal ministries have not been designated
285Annexure 28: FAQs About PPP-MII Order, 2017
and the items for which nodal ministries have not issued minimum local content notification, the default
provision of PPP- MII Order shall apply.
Question 8. Will the cost of transportation, insurance, installation, commissioning, training and after
sales service support like AMC/CMC etc. will be considered as a part of local content?
Answer: The cost of transportation, insurance, installation, commissioning, training and after sales
service support like AMC/CMC etc. will not be taken into account for calculating local content in any
item. DPIIT OM No.P-45021/102/2019-BE-II- Part(1) (E-50310) dated 04.03.2021 refers, available on
DPIIT Website. Refer link https://dpiit.gov.in/sites/default/files/Letter%20to%20All%20Ministries030420
21_clarification.pdf
Question 9. Can administrative Ministries grant exemption/ relaxation for procurement of imported
items with the approval of Hon’ble Minister In-charge under Para 14 of PPP-MII Order?
Answer: Procurement of imported item is governed by Rule 161 (iv) of GFR. Hon’ble Minister In-charge
of administrative Ministry is not the appropriate authority for any exemption/waiver in GFR. As such,
procuring entities are advised to follow the procedures as prescribed in GFR Rule 161 (iv) for
procurement of imported items. In this regard, minutes of 14th Standing Committee Meeting held on
20.09.2022 issued by DPIIT, refers. (Agenda point Number 5.)
Question 10. Can administrative Ministry/Departments give exemption for wide range of product
categories for an extended period of time under Para 14 of PPP- MII Order with the approval of Hon’ble
Minister In- charge?
Answer: The administrative Ministries/ Departments shall grant only tender specific exemptions under
Para 14 of the Order. Exemptions granted shall remain valid for a period of maximum 01 year only. If
the same items are procured again within the aforesaid period of 01year, fresh approval of Minister-in-
charge is not required. If any administrative Ministry/ Department intends to grant exemption beyond a
period of 01 year, it shall do so only with prior written concurrence of concerned nodal Ministry. In this
regard, minutes of 14th Standing Committee Meeting held on 20.09.2022 issued by DPIIT, refers.
(Agenda point Number 5.)
Question 11. How do I apply for DPIIT registration under Rule 144 (xi) GFR for entities having beneficial
ownership in land border sharing countries?
Answer: The application format for registration of bidders under Rule 144 (xi) GFR is available on DPIIT
website. Refer link: https://dpiit.gov.in/sites/default/files/Revised-Format-Bidders-31March2021.pdf.
Applicants are required to submit one hard copy in the prescribed format along with soft copy (pdf), as
detailed in the covering letter of the format. The applicant shall be asked to submit additional hard
copies, if required at the later stage.
Question 12. What will be the category of the local suppliers having exactly 20% and 50% local
content?
Answer: Vide its para 5, the Public Procurement (Preference to Make in India) Order, 2017 dated
16.09.2020 stipulates the minimum local content requirement as under:
“The ‘local content’ requirement to categorize a supplier as ‘Class-I local supplier’
is minimum 50%. For ‘Class-II local supplier,’ the ‘local content’ requirement is
minimum 20%. Nodal Ministry/Department may prescribe only a higher
percentage of minimum local content requirement to categorize a supplier as
‘Class-I local supplier’/’Class-II local supplier.’ For the items, for which Nodal
Ministry/Department has not prescribed higher minimum local content notification
under the Order, it shall be 50% and 20% for ‘Class-I local supplier’/” Class-II local
supplier’ respectively.”
Accordingly, the local suppliers having exactly 20% and 50% local content will be categorized as "Class-
II Local Supplier" and ‘Class-I Local Supplier’ respectively.
Question 13. Whether a Central Government/CPSE Buyer can take cognizance of open undertakings/
futuristic declarations and treat bidder as Class I/ Class II local supplier through the present level of
local content of the bidder happens to be below 50%/ 20% respectively?
Answer: Detailed Procedure for Verification of local content declared by suppliers
/vendors is elaborated on clause 9 of PPP-MII Order, 2017 dated 16.09.2020 and as per the Order,
futuristic declarations regarding local content is not allowed.
286Annexure 28: FAQs About PPP-MII Order, 2017 Manual for Procurement of Goods, Second Edition, 2024
and the items for which nodal ministries have not issued minimum local content notification, the default
provision of PPP- MII Order shall apply.
Question 8. Will the cost of transportation, insurance, installation, commissioning, training and after Annexure 29: List of Medicines Reserved for Procurement from
sales service support like AMC/CMC etc. will be considered as a part of local content?
Pharma CPSEs
Answer: The cost of transportation, insurance, installation, commissioning, training and after sales
service support like AMC/CMC etc. will not be taken into account for calculating local content in any (Refer para 1.11.1-2-b)viii))
item. DPIIT OM No.P-45021/102/2019-BE-II- Part(1) (E-50310) dated 04.03.2021 refers, available on
S.No. Capsules
DPIIT Website. Refer link https://dpiit.gov.in/sites/default/files/Letter%20to%20All%20Ministries030420
21_clarification.pdf 1. Amoxycillin IP
Question 9. Can administrative Ministries grant exemption/ relaxation for procurement of imported 2. Amoxycillin IP + Cloxacillin IP
items with the approval of Hon’ble Minister In-charge under Para 14 of PPP-MII Order?
3. Ampicillin IP
Answer: Procurement of imported item is governed by Rule 161 (iv) of GFR. Hon’ble Minister In-charge
4. B-Complex + Vit. - C & Zinc
of administrative Ministry is not the appropriate authority for any exemption/waiver in GFR. As such,
procuring entities are advised to follow the procedures as prescribed in GFR Rule 161 (iv) for 5. Cephalexin IP
procurement of imported items. In this regard, minutes of 14th Standing Committee Meeting held on
6. Doxycycline IP
20.09.2022 issued by DPIIT, refers. (Agenda point Number 5.)
7. Fluconazole
Question 10. Can administrative Ministry/Departments give exemption for wide range of product
categories for an extended period of time under Para 14 of PPP- MII Order with the approval of Hon’ble 8. Omeprazole IP
Minister In- charge?
9. Omeprazole Domperidone
Answer: The administrative Ministries/ Departments shall grant only tender specific exemptions under
10. Cefadroxil
Para 14 of the Order. Exemptions granted shall remain valid for a period of maximum 01 year only. If
the same items are procured again within the aforesaid period of 01year, fresh approval of Minister-in- 11. Tetracycline
charge is not required. If any administrative Ministry/ Department intends to grant exemption beyond a
Tablets
period of 01 year, it shall do so only with prior written concurrence of concerned nodal Ministry. In this
regard, minutes of 14th Standing Committee Meeting held on 20.09.2022 issued by DPIIT, refers. 12. Aceclofenac + Paracetamol
(Agenda point Number 5.)
13. Aceclofenac 100 Mg
Question 11. How do I apply for DPIIT registration under Rule 144 (xi) GFR for entities having beneficial
14. Albendazole
ownership in land border sharing countries?
15. Amlodipine
Answer: The application format for registration of bidders under Rule 144 (xi) GFR is available on DPIIT
website. Refer link: https://dpiit.gov.in/sites/default/files/Revised-Format-Bidders-31March2021.pdf. 16. Amoxycillin + Clavulanic Acid
Applicants are required to submit one hard copy in the prescribed format along with soft copy (pdf), as
17. Ascorbic Acid IP
detailed in the covering letter of the format. The applicant shall be asked to submit additional hard
copies, if required at the later stage. 18. Atenolol
Question 12. What will be the category of the local suppliers having exactly 20% and 50% local 19. Atorvastatin
content?
20. Azithromycin
Answer: Vide its para 5, the Public Procurement (Preference to Make in India) Order, 2017 dated
21. Calcium + Vitamin D3
16.09.2020 stipulates the minimum local content requirement as under:
“The ‘local content’ requirement to categorize a supplier as ‘Class-I local supplier’ 22. Cefixime Tabs/Caps
is minimum 50%. For ‘Class-II local supplier,’ the ‘local content’ requirement is
23. Cefpodoxime Proxetil
minimum 20%. Nodal Ministry/Department may prescribe only a higher
24. Cefuroxime Axetil
percentage of minimum local content requirement to categorize a supplier as
‘Class-I local supplier’/’Class-II local supplier.’ For the items, for which Nodal 25. Cetirizine Hcl Bp
Ministry/Department has not prescribed higher minimum local content notification
26. Cetirizine + Paracetamol + Phenyl Epherin
under the Order, it shall be 50% and 20% for ‘Class-I local supplier’/” Class-II local
supplier’ respectively.” 27. Chloroquine Phosphate IP
Accordingly, the local suppliers having exactly 20% and 50% local content will be categorized as "Class- 28. Ciprofloxacin + Tinidazole
II Local Supplier" and ‘Class-I Local Supplier’ respectively.
29. Ciprofloxacin IP
Question 13. Whether a Central Government/CPSE Buyer can take cognizance of open undertakings/
30. Co-Trimoxazole IP
futuristic declarations and treat bidder as Class I/ Class II local supplier through the present level of
local content of the bidder happens to be below 50%/ 20% respectively? 31. Diclofenac Sodium
Answer: Detailed Procedure for Verification of local content declared by suppliers
32. Dicyclomine + Paracetamol
/vendors is elaborated on clause 9 of PPP-MII Order, 2017 dated 16.09.2020 and as per the Order,
33. Domperidone
futuristic declarations regarding local content is not allowed.
34. Erythromycin Stearate IP
35. Ibuprofen IP
36. Levocetirizine
286 287Annexure 29: List of Medicines Reserved for Procurement from Pharma CPSEs
37. Levofloxacin
38. Losartan
39. Metronidazole IP
40. Nimesulide
41. Norfloxacin + Tinidazole
42. Norfloxacin IP
43. Ofloxacin
44. Ofloxacin + Ornidazole
45. Oral Contraceptive Pills
46. Pantoprazole
47. Paracetamol
48. Paracetamol IP + Diclofenac Sodium
49. Paracetamol + Ibuprofen
50. Penicillin V
51. Poly Vitamin Prophylactic (Nfi)
52. Ranitidine Hcl IP
53. Roxithromycin
54. Metformin
55. Sparfloxacin
56. Tinidazole
57. Vitamin B-Complex
Suspensions/Syrups
58. Albendazole Susp.
59. Amoxycillin Dry Syp.
60. Cetirizine Syrup
61. Cotrimoxazole Susp.
62. Cough Syp. Each 5 Ml Contains-Cpm IP: 3mg + Ammonium Chloride IP: 110mg + Sodium
Citrate IP: 4smg + Menthol IP: 9mg
63. Cough Syp. Each 5ml Contains- Diphenhydramine Hcl:14mg + Ammonium Chloride IP:
135mg + Sodium Citrate IP: 57mg + Menthol IP: 9mg
64. Domperidone Susp.
65. Paracetamol Syp.
66. Vitamin A Solution IP
Oral Powders
67. Oral Rehydration Salt (Who Formula)
External Lotions/Solutions
68. Glutaraldehyde
69. Chlorhexidine Gluconate Solution
Ointments
70. Clotrimazole Ointment
71. Diclofenac Gel
72. Povidone Iodine Solution/Ointment
73. Silver Sulphadiazine
I.V. Fluids (Infusion)
288Annexure 29: List of Medicines Reserved for Procurement from Pharma CPSEs Manual for Procurement of Goods, Second Edition, 2024
37. Levofloxacin 74. Ciprofloxacin
38. Losartan 75. Levofloxacin Iv
39. Metronidazole IP 76. Mannitol
40. Nimesulide 77. Metronidazole
41. Norfloxacin + Tinidazole 78. Plasma Volume Expander
42. Norfloxacin IP 79. Ringer Lactate I.V.
43. Ofloxacin Dry Powders/Liquid Injections
44. Ofloxacin + Ornidazole 80. Amikacin
45. Oral Contraceptive Pills 81. Amoxicillin Sodium + Clavulanate Potassium
46. Pantoprazole 82. Ampicillin IP
47. Paracetamol 83. Avs Liquid (Lipolyzed)
48. Paracetamol IP + Diclofenac Sodium 84. Benzathine Penicillin IP
49. Paracetamol + Ibuprofen 85. Benzyl Penicillin IP
50. Penicillin V Dry Powders/Liquid Injections
51. Poly Vitamin Prophylactic (Nfi) 86. Cefepime
52. Ranitidine Hcl IP 87. Cefoperazone
53. Roxithromycin 88. Cefoperazone + Sulbactam
54. Metformin 89. Cefotaxime Sodium Usp
55. Sparfloxacin 90. Cefotaxime Sodium + Sulbactam
56. Tinidazole 91. Ceftazidime
57. Vitamin B-Complex 92. Ceftriaxone
Suspensions/Syrups 93. Ceftriaxone + Sulbactam
58. Albendazole Susp. 94. Diclofenac Sodium
59. Amoxycillin Dry Syp. 95. Eto-Theophylline
60. Cetirizine Syrup 96. Atropine Inj.
61. Cotrimoxazole Susp. 97. Frusemide
62. Cough Syp. Each 5 Ml Contains-Cpm IP: 3mg + Ammonium Chloride IP: 110mg + Sodium 98. Gentamycin IP
Citrate IP: 4smg + Menthol IP: 9mg
99. Meropenem Inj.
63. Cough Syp. Each 5ml Contains- Diphenhydramine Hcl:14mg + Ammonium Chloride IP:
100. Pentazocine
135mg + Sodium Citrate IP: 57mg + Menthol IP: 9mg
101. Piperacillin + Tazobactam
64. Domperidone Susp.
102. Ranitidine IP
65. Paracetamol Syp.
Tablets
66. Vitamin A Solution IP
103. Glimepiride (1mg/2mg)
Oral Powders
67. Oral Rehydration Salt (Who Formula)
External Lotions/Solutions
68. Glutaraldehyde
69. Chlorhexidine Gluconate Solution
Ointments
70. Clotrimazole Ointment
71. Diclofenac Gel
72. Povidone Iodine Solution/Ointment
73. Silver Sulphadiazine
I.V. Fluids (Infusion)
288 289Manual for Procurement of Goods, Second Edition, 2024
Annexure 30: Integrity Pact Format
(Refer para 3.3-2)
INTEGRITY PACT
Between
[the Procuring Organisation] hereinafter referred to as “The Principal,” and __________________
hereinafter referred to as “The Bidder/ Contractor.”
Preamble
The Principal intends to award contract/s for__________________, under laid down organisational
procedures, The Principal values full compliance with all relevant laws of the land, rules, regulations,
economical use of resources, and fairness / transparency in its relations with its Bidder(s) and / or
Contractor(s).
To achieve these goals, the Principal shall appoint Independent External Monitors (IEMs) who shall
monitor the tender process and the execution of the contract for compliance with the abovementioned
principles.
Section 1 – Commitments of the Principal
1) The Principal commits itself to take all measures necessary to prevent corruption and to observe
the following principles: -
a. No employee of the Principal, personally or through family members, shall in connection with
the tender for, or the execution of a contract, demand, take a promise for or accept, for self or
third person, any material or immaterial benefit which the person is not legally entitled to.
b. The Principal shall treat all Bidder(s) with equity and reason during the tender process. The
Principal shall, in particular, before and during the tender process, provide to all Bidder(s) the
same information and shall not provide to any Bidder(s) confidential / additional information
through which the Bidder(s) could obtain an advantage in the tender process or the contract
execution.
c. The Principal shall exclude from the process all known persons having conflict of interest.
2) If the Principal obtains information on the conduct of any of its employees which is a criminal
offence under the IPC/PC Act, or if there be a substantive suspicion in this regard, the Principal
shall inform the Chief Vigilance Officer and in addition shall initiate disciplinary proceedings.
Section 2 – Commitments of the Bidder(s)/ Contractor(s)
1) The Bidder(s)/ Contractor(s) commits themselves to take all measures necessary to prevent
corruption. The Bidder(s)/ Contractor(s) commits themselves to observe the following principles
during participation in the tender process and the contract execution.
a. The Bidder(s)/ Contractor(s) shall not, directly or through any other person or firm, offer,
promise, or give to any of the Principal’s employees involved in the tender process or the
execution of the contract or to any third person any material or other benefit which they are
not legally entitled to, in order to obtain in exchange any advantage of any kind whatsoever
during the tender process or the execution of the contract.
b. The Bidder(s)/ Contractor(s) shall not enter with other Bidders into any undisclosed agreement
or understanding, whether formal or informal, in violation of the Competition Act, 2002 (as
amended from time to time). This applies in particular to prices, specifications, certifications,
subsidiary contracts, submission or non-submission of bids or any other actions to restrict
competitiveness or to introduce cartelisation in the tender process.
c. The Bidder(s)/ Contractor(s) shall not commit any offence under the relevant IPC/PC Act;
further, the Bidder(s)/ Contractor(s) shall not use improperly, for purposes of competition or
personal gain, or pass on to others, any information or document provided by the Principal as
part of the business relationship, regarding plans, technical proposals, and business details,
including information contained or transmitted electronically.
d. The Bidder(s)/Contractors(s) of foreign origin shall disclose the name and address of the
Agents/representatives in India, if any. Similarly, the Bidder(s)/Contractors(s) of Indian
Nationality shall furnish the name and address of the foreign principals, if any. Further details,
as mentioned in the “Guidelines on Indian Agents of Foreign Suppliers,” shall be disclosed by
the Bidder(s)/Contractor(s). Further, as mentioned in the Guidelines, all the payments made
to the Indian agent/representative must be in Indian Rupees only. Copy of the “Guidelines on
Indian Agents of Foreign Suppliers” is placed on Annex hereto.
290Manual for Procurement of Goods, Second Edition, 2024 Annexure 30: Integrity Pact Format
e. The Bidder(s)/ Contractor(s) shall, when presenting their bid, disclose any and all payments
made, is committed to, or intends to make to agents, brokers, or any other intermediaries in
Annexure 30: Integrity Pact Format connection with the award of the contract.
f. Bidder(s) /Contractor(s) who have signed the Integrity Pact shall not approach the Courts while
(Refer para 3.3-2)
representing the matter to IEMs and shall wait for their decision.
INTEGRITY PACT 2) The Bidder(s)/ Contractor(s) shall not instigate third persons to commit offences outlined above or
Between be an accessory to such offences.
[the Procuring Organisation] hereinafter referred to as “The Principal,” and __________________ Section 3 - Disqualification from the tender process and exclusion from future contracts
hereinafter referred to as “The Bidder/ Contractor.” If the Bidder(s)/Contractor(s), before award or during execution, has committed a transgression through
Preamble a violation of Section 2, above or in any other form such as to put their reliability or credibility in question,
The Principal intends to award contract/s for__________________, under laid down organisational the Principal is entitled to disqualify the Bidder(s)/Contractor(s) from the tender process or take action
procedures, The Principal values full compliance with all relevant laws of the land, rules, regulations, as per laid down procedure to debar the Bidder(s)/Contractor(s) from participating in the future
economical use of resources, and fairness / transparency in its relations with its Bidder(s) and / or procurement processes of the Government of India.
Contractor(s). Section 4 – Compensation for Damages
To achieve these goals, the Principal shall appoint Independent External Monitors (IEMs) who shall 1) If the Principal has disqualified the Bidder(s) from the tender process before the award according
monitor the tender process and the execution of the contract for compliance with the abovementioned to Section 3, the Principal is entitled to demand and recover the damages equivalent to Earnest
principles. Money Deposit/ Bid Security.
Section 1 – Commitments of the Principal 2) If the Principal has terminated the contract according to Section 3, or if the Principal is entitled to
terminate the contract according to Section 3, the Principal shall be entitled to demand and recover
1) The Principal commits itself to take all measures necessary to prevent corruption and to observe
from the Contractor liquidated damages of the Contract value or the amount equivalent to
the following principles: -
Performance Bank Guarantee.
a. No employee of the Principal, personally or through family members, shall in connection with
the tender for, or the execution of a contract, demand, take a promise for or accept, for self or Section 5 – Previous transgression
third person, any material or immaterial benefit which the person is not legally entitled to. 1) The Bidder declares that no previous transgressions occurred in the last three years with any other
b. The Principal shall treat all Bidder(s) with equity and reason during the tender process. The Company in any country conforming to the anti-corruption approach or with any Public Sector
Principal shall, in particular, before and during the tender process, provide to all Bidder(s) the Enterprise in India that could justify his exclusion from the tender process.
same information and shall not provide to any Bidder(s) confidential / additional information 2) If the Bidder makes an incorrect statement on this subject, the Principal shall act like para 2) of
through which the Bidder(s) could obtain an advantage in the tender process or the contract Section 4 above.
execution. Section 6 – Equal treatment of all Bidders / Contractors / Subcontractors
c. The Principal shall exclude from the process all known persons having conflict of interest.
In the case of Sub-contracting, the Principal Contractor shall take responsibility for adopting the Integrity
2) If the Principal obtains information on the conduct of any of its employees which is a criminal
Pact by the Sub-contractor.
offence under the IPC/PC Act, or if there be a substantive suspicion in this regard, the Principal
a. The Principal shall enter into agreements with identical conditions as this one with all
shall inform the Chief Vigilance Officer and in addition shall initiate disciplinary proceedings.
Bidders and Contractors.
Section 2 – Commitments of the Bidder(s)/ Contractor(s) b. The Principal shall disqualify from the tender process all bidders who do not sign this Pact
1) The Bidder(s)/ Contractor(s) commits themselves to take all measures necessary to prevent or violate its provisions.
corruption. The Bidder(s)/ Contractor(s) commits themselves to observe the following principles
Section 7 – Criminal charges against violating Bidder(s) / Contractor(s) / Subcontractor(s)
during participation in the tender process and the contract execution.
If the Principal obtains knowledge of the conduct of a Bidder, Contractor, or Subcontractor, or of an
a. The Bidder(s)/ Contractor(s) shall not, directly or through any other person or firm, offer,
employee or a representative or an allied firm of a Bidder, Contractor or Subcontractor which constitutes
promise, or give to any of the Principal’s employees involved in the tender process or the
corruption, or if the Principal has substantive suspicion in this regard, the Principal shall inform the same
execution of the contract or to any third person any material or other benefit which they are
to the Chief Vigilance Officer.
not legally entitled to, in order to obtain in exchange any advantage of any kind whatsoever
Section 8 – Independent External Monitor
during the tender process or the execution of the contract.
b. The Bidder(s)/ Contractor(s) shall not enter with other Bidders into any undisclosed agreement 1) The Principal shall appoint competent and credible Independent External Monitor(s) for this Pact
or understanding, whether formal or informal, in violation of the Competition Act, 2002 (as after approval by the Central Vigilance Commission. The task of the Monitor is to review,
amended from time to time). This applies in particular to prices, specifications, certifications, independently and objectively, whether and to what extent the parties comply with the obligations
subsidiary contracts, submission or non-submission of bids or any other actions to restrict under this agreement.
competitiveness or to introduce cartelisation in the tender process. 2) The Monitor is not subject to instructions by the parties' representatives and performs their
c. The Bidder(s)/ Contractor(s) shall not commit any offence under the relevant IPC/PC Act; functions neutrally and independently. The Monitor would have access to all Contract documents
further, the Bidder(s)/ Contractor(s) shall not use improperly, for purposes of competition or whenever required. It shall be obligatory for them to treat the information and documents of the
personal gain, or pass on to others, any information or document provided by the Principal as Bidders/Contractors as confidential. They report to the Management of the Principal.
part of the business relationship, regarding plans, technical proposals, and business details, 3) The Bidder(s)/Contractor(s) accepts that the Monitor has the right to access without restriction, all
including information contained or transmitted electronically. Project documentation of the Principal, including that provided by the Contractor. Upon their
d. The Bidder(s)/Contractors(s) of foreign origin shall disclose the name and address of the request and demonstration of a valid interest, the Contractor shall also grant the Monitor
Agents/representatives in India, if any. Similarly, the Bidder(s)/Contractors(s) of Indian unrestricted and unconditional access to their project documentation. The same applies to Sub-
Nationality shall furnish the name and address of the foreign principals, if any. Further details, contractors.
as mentioned in the “Guidelines on Indian Agents of Foreign Suppliers,” shall be disclosed by 4) The Monitor is under contractual obligation to treat the information and documents of the Bidder(s)/
the Bidder(s)/Contractor(s). Further, as mentioned in the Guidelines, all the payments made Contractor(s)/ Sub-contractor(s) with confidentiality. The Monitor has also signed declarations on
to the Indian agent/representative must be in Indian Rupees only. Copy of the “Guidelines on ‘Non-Disclosure of Confidential Information’ and ‘Absence of Conflict of Interest.’ In case of any
Indian Agents of Foreign Suppliers” is placed on Annex hereto. conflict of interest arising later, the IEM shall inform the Management of the Principal and recuse
themselves from that case.
290 291Manual for Procurement of Goods, Second Edition, 2024
5) The Principal shall provide the Monitor with sufficient information about all meetings among the
parties related to the Project, provided such meetings could impact the contractual relations
between the Principal and the Contractor. The parties offer the Monitor the option to participate in
such meetings.
6) As soon as the Monitor notices, or believes to notice, a violation of this agreement, they shall
inform the Management of the Principal and request the Management to discontinue or take
corrective action or other relevant action. The Monitor can, in this regard, submit non-binding
recommendations. Beyond this, the Monitor has no right to demand from the parties that they act
in a specific manner, refrain from action, or tolerate action.
7) The Monitor shall submit a written report to the Management of the Principal, within 8 to 10 weeks
from the date of reference or intimation to him by the Principal and, should the occasion arise,
submit proposals for correcting problematic situations.
8) If the Monitor has reported to the Management of the Principal a substantiated suspicion of an
offence under the relevant IPC/ PC Act, and the Management of the Principal has not, within the
reasonable time, taken visible action to proceed against such offence or reported it to the Chief
Vigilance Officer, the Monitor may also transmit this information directly to the Central Vigilance
Commissioner.
9) The word ‘Monitor’ would include both singular and plural.
Section 9 – Pact Duration
This Pact begins when both parties have legally signed it. It expires for the Contractor 12 months after
the last payment under the contract, and for all other Bidders, 6 months after the contract has been
awarded. Any violation of the same would entail disqualifying the bidders and exclusion from future
business dealings.
If any claim is made / lodged during this time, the same shall be binding and continue to be valid despite
the lapse of this Pact as specified above, unless it is discharged / determined by the Management of
the Principal.
Section 10 – Other provisions
1) This agreement is subject to Indian Law. The place of performance and jurisdiction is the place
from where the Tender/ Contract is issued.
2) Changes, supplements, and termination notices must be submitted in writing. Side agreements
have not been made.
3) If the Contractor is a partnership or a consortium, this agreement must be signed by all partners
or consortium members.
4) Should one or several provisions of this agreement turn out to be invalid, the remainder of this
agreement remains valid. In this case, the parties shall strive to come to an agreement according
to their original intentions.
5) Issues like Warranty / Guarantee, etc., shall be outside the purview of IEMs.
6) In the event of any contradiction between the Integrity Pact and its Annex, the Clause in the
Integrity Pact shall prevail.
________________________________ ________________________________
(For & On behalf of the Principal) (For and on behalf of Bidder/ Contractor)
(Office Seal) (Office Seal)
Place -------------- Date --------------
Witness 1: _________________________ Witness 1: _________________________
(Name & Address (Name & Address
292Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
5) The Principal shall provide the Monitor with sufficient information about all meetings among the
Annex-1 to Integrity Pact - Guidelines for Indian Agents of Foreign Suppliers
parties related to the Project, provided such meetings could impact the contractual relations
between the Principal and the Contractor. The parties offer the Monitor the option to participate in (Refer Section 2-d) of Annexure 30)
such meetings.
1.1 There shall be compulsory registration of agents for all Global Tender Enquiries (GTE) and Limited Tender
6) As soon as the Monitor notices, or believes to notice, a violation of this agreement, they shall
Enquiries (LTE). An agent not registered with the Procuring Entity shall apply for registration with them.
inform the Management of the Principal and request the Management to discontinue or take
corrective action or other relevant action. The Monitor can, in this regard, submit non-binding 1.2 Registered agents shall file an authenticated Photostat copy duly attested by a Notary Public/Original
recommendations. Beyond this, the Monitor has no right to demand from the parties that they act certificate of the Principal confirming the agency agreement and giving the status being enjoyed by the
in a specific manner, refrain from action, or tolerate action. agent and the commission/remuneration/salary/ retainer ship being paid by the Principal to the agent before
7) The Monitor shall submit a written report to the Management of the Principal, within 8 to 10 weeks the placement of an order by the Procuring Entity.
from the date of reference or intimation to him by the Principal and, should the occasion arise,
1.3 Wherever the Indian representatives have communicated on behalf of their principals and the foreign
submit proposals for correcting problematic situations.
parties, have stated that they are not paying any commission to the Indian agents, and the Indian
8) If the Monitor has reported to the Management of the Principal a substantiated suspicion of an
representative is working based on salary or as a retainer, a written declaration to this effect should be
offence under the relevant IPC/ PC Act, and the Management of the Principal has not, within the
reasonable time, taken visible action to proceed against such offence or reported it to the Chief submitted by the party (i.e., Principal) before finalising the Contract.
Vigilance Officer, the Monitor may also transmit this information directly to the Central Vigilance 2.0 Disclosure of Particulars of Agents/ Representatives in India, if any.
Commissioner.
2.1 Bidders of Foreign nationality shall furnish the following details in their offer:
9) The word ‘Monitor’ would include both singular and plural.
2.1.1 The name and address of the agents/representatives in India, if any and the extent of
Section 9 – Pact Duration
authorisation and authority given to commit the Principals. If the agent/representative is a foreign
This Pact begins when both parties have legally signed it. It expires for the Contractor 12 months after
Company, it shall be confirmed whether it is a real functioning Company, and details of the same shall be
the last payment under the contract, and for all other Bidders, 6 months after the contract has been
awarded. Any violation of the same would entail disqualifying the bidders and exclusion from future furnished.
business dealings. 2.1.2 The amount of commission/remuneration included in the quoted price(s) for such
If any claim is made / lodged during this time, the same shall be binding and continue to be valid despite agents/representatives in India.
the lapse of this Pact as specified above, unless it is discharged / determined by the Management of
2.1.3 Confirmation of the Bidder that the commission/ remuneration, if any, payable to his
the Principal.
agents/representatives in India, may be paid by the Procuring Entity in Indian Rupees only.
Section 10 – Other provisions
2.2 Bidders of Indian Nationality shall furnish the following details in their offers:
1) This agreement is subject to Indian Law. The place of performance and jurisdiction is the place
from where the Tender/ Contract is issued. 2.2.1 The name and address of the foreign principals indicating their nationality as well as their status,
2) Changes, supplements, and termination notices must be submitted in writing. Side agreements i.e., whether manufacturer or agents of manufacturer holding the Letter of Authority of the Principal
have not been made. specifically authorising the agent to make an offer in India in response to tender either directly or through
3) If the Contractor is a partnership or a consortium, this agreement must be signed by all partners
the agents/representatives.
or consortium members.
2.2.2 The amount of commission/remuneration included in the price (s) quoted by the Bidder for
4) Should one or several provisions of this agreement turn out to be invalid, the remainder of this
agreement remains valid. In this case, the parties shall strive to come to an agreement according himself.
to their original intentions. 2.2.3 Confirmation of the foreign principals of the Bidder that the commission/remuneration, if any,
5) Issues like Warranty / Guarantee, etc., shall be outside the purview of IEMs.
reserved for the Bidder in the quoted price (s) may be paid by the Procuring Entity in India in equivalent
6) In the event of any contradiction between the Integrity Pact and its Annex, the Clause in the
Indian Rupees on satisfactory completion of the Project or supplies of Stores and Spares in case of
Integrity Pact shall prevail.
operation items.
2.3 In either case, in the event of the contract materialising, the payment terms shall provide for payment of
the commission /remuneration, if any, payable to the agents/representatives in India in Indian Rupees on
expiry of 90 days after the discharge of the obligations under the contract.
________________________________ ________________________________ 2.4 Failure to furnish correct and detailed information as called for in paragraph - 2.0 above shall render the
concerned bid liable to rejection or, in the event of a contract materialising, the same liable to termination
(For & On behalf of the Principal) (For and on behalf of Bidder/ Contractor) by the Procuring Entity. Besides this, there would be a penalty of banning business dealings with the
Procuring Entity or damage or payment of a named sum.
(Office Seal) (Office Seal) *****
Place -------------- Date --------------
Witness 1: _________________________ Witness 1: _________________________
(Name & Address (Name & Address
292 293Manual for Procurement of Goods, Second Edition, 2024
Annex-2 to Integrity Pact – Extract of Standard Operating Procedure
(Refer Para 3.3.-3)
1. “The pact essentially envisages an agreement between the prospective vendors/bidders and the buyer,
committing the persons/officials of both sides not to resort to any corrupt practices in any aspect/stage of
procurement process and the contract. Only those vendors/bidders who commit themselves to such a pact
with the buyer would be considered competent enough to participate in the tender process. In other words,
entering into this Pact would be an eligibility criterion. The essential ingredients of the Pact include:
b) Promise on the part of the Procuring Entity to treat all bidders with equity and reason and not to seek
or accept any benefit that is not legally available;
c) Promise on the part of bidders not to offer any benefit to the employees of the Procuring Entity not
available legally;
d) Promise on the part of Bidders not to enter into any undisclosed agreement or understanding with other
bidders with respect to prices, specifications, certifications, subsidiary contracts, etc;
e) Promise on the part of Bidders not to pass any information provided by Principal as part of business
relationship to others and also not to commit any offence under Prevention of Corruption Act, 1988 or
Indian Penal Code141 (IPC) 1860;
f) Foreign bidders are to disclose the name and address of agents and representatives in India, and Indian
Bidders are to disclose their foreign principals or allied firms;
g) Bidders to disclose the payments to be made by them to agents / brokers or any other intermediary;
h) Bidders are to disclose any transgressions with any other public/ government organization that may
impinge on the anti-corruption principle. The date of such transgression, for the purpose of disclosure
by the bidders in this regard, would be the date on which the competent authority took cognizance of
the said transgression. The period for which such transgression(s) is/ are to be reported by the bidders
shall be the last three years to be reckoned from the date of bid submission. The transgression(s) for
which cognizance was taken even before the specified period of three years but is pending conclusion
shall also be reported by the bidders. (Please refer to para 3.2-1-b) of the Goods Manual).;
i) Any violation of the Integrity Pact would be considered as a violation of the Code of Integrity (para 3.2-
1 of the Goods Manual) and would entail punitive provisions thereof (para 3.2-2 of the Goods Manual)
including disqualification of the bidders and exclusion from future business dealings, as per the of GFR,
2017, PC Act, 1988 and other Financial Rules/ Guidelines, etc., as may be applicable to the organization
concerned;
2. The integrity Pact would be implemented through a panel of Independent External Monitors (IEMs).
3. All organisations are called upon to make sincere and sustained efforts to imbibe the spirit and principles of
the Integrity Pact and ensure its effective implementation. The final responsibility for implementing Integrity
Pact vests with the Head of organisation/CMD/CEO. The Procurement wing of the organisation would be
the focal point for the implementation of the Integrity Pact.
4. The provision for the Integrity Pact (as per Annexure 30) is to be included in all Requests for
Proposal/Tender documents issued in future in respect of the procurements that meet the criteria laid down
in Para 3.3-2 of the Goods Manual.
5. In all tenders covered under the Integrity Pact, the particulars of all IEMs, including their email IDs, should
be mentioned instead of the details of a single IEM.
6. Through an appropriate provision in the tender document, it must be ensured that the Integrity Pact is
deemed as part of the contract so that its conditions bind the parties concerned. A clause should be included
in the Integrity Pact that a person signing the Integrity Pact shall not approach the Courts while representing
the matters to IEMs, and they shall await their decision.
7. In the case of a joint venture, all the partners of the joint venture should sign the Integrity Pact. In the case
of sub-contracting, the principal contractor shall take responsibility for the sub-contractor's adoption of the
integrity pact. It is to be ensured that all sub-contractors also sign the Integrity Pact. In the case of sub-
141 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
294Manual for Procurement of Goods, Second Edition, 2024 Annex-2 to Integrity Pact – Extract of Standard Operating Procedure
contractors, the integrity pact shall be a tri-partite arrangement to be signed by the Organization, the
Annex-2 to Integrity Pact – Extract of Standard Operating Procedure
contractor, and the sub-contractor. With respect to a particular contract, the Integrity Pact shall be operative
(Refer Para 3.3.-3) from the date both parties sign it.
1. “The pact essentially envisages an agreement between the prospective vendors/bidders and the buyer, 8. Appointment of IEMs
committing the persons/officials of both sides not to resort to any corrupt practices in any aspect/stage of a) Integrity Pact would be implemented through a panel of Independent External Monitors (IEMs)
procurement process and the contract. Only those vendors/bidders who commit themselves to such a pact nominated by CVC at an organisation's request from its list of empanelled IEMs. Three IEMs shall be
with the buyer would be considered competent enough to participate in the tender process. In other words, appointed for Maharatna and Navratna PSEs, and two IEMs shall be nominated in all other
entering into this Pact would be an eligibility criterion. The essential ingredients of the Pact include: organisations.
b) Promise on the part of the Procuring Entity to treat all bidders with equity and reason and not to seek b) The IEMs appointed should be eminent persons of high integrity and reputation. A periodical notice
or accept any benefit that is not legally available; inviting applications from eligible persons shall be published on the CVC’s website. After due scrutiny
c) Promise on the part of bidders not to offer any benefit to the employees of the Procuring Entity not and verification of the applications and accompanying documents, as may be deemed appropriate, the
available legally; name(s) would be included in the panel for nomination as IEM.
d) Promise on the part of Bidders not to enter into any undisclosed agreement or understanding with other c) The zone of consideration of eminent persons for empanelment as IEMs would consist of:
bidders with respect to prices, specifications, certifications, subsidiary contracts, etc; i) Officers who have held the post of Additional Secretary to Govt of India or were in the equivalent or
e) Promise on the part of Bidders not to pass any information provided by Principal as part of business higher pay scale at the time of retirement (whether serving with Govt of India or any State Govt.).
relationship to others and also not to commit any offence under Prevention of Corruption Act, 1988 or ii) Persons who held the CMD post of Schedule ‘A’ Public Sector Enterprise and were equivalent to
Indian Penal Code141 (IPC) 1860; Additional Secretary to Govt of India at retirement.
f) Foreign bidders are to disclose the name and address of agents and representatives in India, and Indian iii) Persons who have held the post of CMD/MD and CEO of Public Sector Banks, Insurance
Bidders are to disclose their foreign principals or allied firms; Companies, and other Financial Institutions at retirement.
g) Bidders to disclose the payments to be made by them to agents / brokers or any other intermediary; iv) Chief Executive Officer of an organisation (other than listed above and were equivalent or higher to
h) Bidders are to disclose any transgressions with any other public/ government organization that may Additional Secretary to Govt, of India, at the time of retirement).
impinge on the anti-corruption principle. The date of such transgression, for the purpose of disclosure v) Armed Forces Officers in the pay scale equivalent or higher to Additional Secretaries to Govt of
by the bidders in this regard, would be the date on which the competent authority took cognizance of India at retirement.
the said transgression. The period for which such transgression(s) is/ are to be reported by the bidders vi) The age of IEM should not be more than 70 years at the time of appointment.
shall be the last three years to be reckoned from the date of bid submission. The transgression(s) for vii) If a retired person has accepted a full-time assignment, post-retirement, either in the government
which cognizance was taken even before the specified period of three years but is pending conclusion sector, private sector, or elsewhere, he shall not be eligible to be on the panel of IEMs. All those
shall also be reported by the bidders. (Please refer to para 3.2-1-b) of the Goods Manual).; empanelled persons who accept full-time assignments elsewhere would cease to remain on the
i) Any violation of the Integrity Pact would be considered as a violation of the Code of Integrity (para 3.2- panel from the date they have taken the assignment. In this regard, it would be incumbent upon the
1 of the Goods Manual) and would entail punitive provisions thereof (para 3.2-2 of the Goods Manual) empanelled persons to immediately inform CVC about the acceptance of full-time assignment by
including disqualification of the bidders and exclusion from future business dealings, as per the of GFR, them.
2017, PC Act, 1988 and other Financial Rules/ Guidelines, etc., as may be applicable to the organization viii) All IEMs should sign non-disclosure agreements with the organisation in which they are appointed.
concerned; ix) A person acting as an IEM shall not be debarred from taking up other assignments, such as
2. The integrity Pact would be implemented through a panel of Independent External Monitors (IEMs). consultancy with other organisations or agencies, subject to his declaring that their additional
3. All organisations are called upon to make sincere and sustained efforts to imbibe the spirit and principles of assignment does not involve any conflict of interest and is not a full-time assignment. The IEMs
the Integrity Pact and ensure its effective implementation. The final responsibility for implementing Integrity must also sign a declaration of absence of conflict of interest with existing assignments. In case of
Pact vests with the Head of organisation/CMD/CEO. The Procurement wing of the organisation would be any conflict of interest arising later from an entity wherein he is or has been a consultant, the IEM
the focal point for the implementation of the Integrity Pact. should inform the CEO and recuse themselves from that case.
x) A person may be appointed as an IEM in a maximum of three organisations at a time. An
4. The provision for the Integrity Pact (as per Annexure 30) is to be included in all Requests for
empanelled person cannot be appointed in one organisation for over three years.
Proposal/Tender documents issued in future in respect of the procurements that meet the criteria laid down
in Para 3.3-2 of the Goods Manual. 9. Role of IEMs in Integrity Pact Contracts:
5. In all tenders covered under the Integrity Pact, the particulars of all IEMs, including their email IDs, should a) Bidders or their authorised representative may address to the IEMs all the
be mentioned instead of the details of a single IEM. representations/grievances/complaints related to any discrimination on account of lack of fair play in
modes of procurement and tendering systems, tendering method, eligibility conditions, bid evaluation
6. Through an appropriate provision in the tender document, it must be ensured that the Integrity Pact is
criteria, commercial terms & conditions, choice of technology/specifications etc.
deemed as part of the contract so that its conditions bind the parties concerned. A clause should be included
b) The entire panel of IEMs should examine the matter jointly, who would investigate the records, conduct
in the Integrity Pact that a person signing the Integrity Pact shall not approach the Courts while representing
an examination, and submit their joint recommendations to the Management of the Procuring Entity. If
the matters to IEMs, and they shall await their decision.
the entire panel is unavailable for unavoidable reasons, the available IEM(s) shall examine the
7. In the case of a joint venture, all the partners of the joint venture should sign the Integrity Pact. In the case
complaints. Consent of the IEM(s), who may not be available, shall be taken on record. The IEMs would
of sub-contracting, the principal contractor shall take responsibility for the sub-contractor's adoption of the
be provided access to all documents/records of the tender for which a complaint or issue is raised
integrity pact. It is to be ensured that all sub-contractors also sign the Integrity Pact. In the case of sub-
before them, as and when warranted.
c) The role of IEM is advisory, and the advice of IEM is non-binding on the Organization; however, their
141 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024 advice would help properly implement the Integrity Pact.
294 295Manual for Procurement of Goods, Second Edition, 2024
d) IEM should examine the process integrity; they are not expected to concern themselves with fixing the
responsibility of officers. IEMs should not associate CVO and /or the officials of the vigilance wing during
the examination of the complaints in any manner. A matter being examined by the IEMs can be
separately investigated by the CVO if a complaint is received or directed to them by the CVC.
10. Systemic Improvements:
a) The Procurement wing of the organisation shall hold quarterly meetings with the IEMs. A summary of
contracts awarded in the previous quarter, covered under the Integrity Pact, shall be shared with the
IEMs during the quarterly meeting. Such a summary of contracts should include details like tender
number, mode of tendering, the period allowed for publicity, number of bids received, number of bidders
considered eligible, and name and address of the successful bidder.
b) The above summary of contracts is to help the IEMs in analysing whether an appropriate mode of
tendering is being adopted by the organisation, i.e., limited tender mode or nomination mode is not
unduly used, the number of bidders is not too low, a large number of bidders are not excluded while
judging the eligibility or during the technical bid evaluation stage, and whether particular firm or set of
specific firms is repeatedly getting contracts etc. Based on their analysis, the IEMs can suggest to the
management suitable systemic improvement(s) and measures to improve objectivity in decision-
making, capacity building, etc.
c) It would be desirable to have structured meetings of the IEMs with the Chief Executive of the
Organization on a half-yearly basis to discuss and review the information on tenders awarded during
the preceding six-month period. Additional such meetings, however, can be held as per requirement.
All such meetings with the Procurement wing or with the organisation's Chief Executive should be
minuted.
11. Dispute Mediation:
In case of any dispute between the management and the contractor relating to those contracts where an Integrity
Pact is applicable, in case both the parties are agreeable, they may try to settle the dispute through mediation
before the panel of IEMs in a time-bound manner. If required, the organisations may adopt any mediation rules
for this purpose. However, no more than five meetings shall be held for dispute resolution. Both parties shall
equally share the fees/expenses on dispute resolution. If the dispute remains unresolved even after mediation
by the panel of IEMs, the organisation may take further action as per the terms & conditions of the contract.
12. Entitlements of IEMs:
a) IEMs shall be paid fees of ₹ 25,000/- per sitting subject to a maximum of ₹ 3,00,000/- in a calendar year
for the sitting fees.
b) The travel and stay arrangements for the IEMs for such meetings shall equal their entitlements at
retirement. Booking travel tickets, as per the mode of travel indicated by the IEM in writing (including
email), the organisation shall do local transport and stay. The organisation concerned shall provide a
place for meetings and secretarial assistance to IEMs for rendering their job. No payment instead of
secretarial aid shall be paid to the IEMs.
c) As mentioned above, the travel/ stay arrangements and fees for meetings held by IEMs for mediation
between the management and the contractor shall be the same but in addition to the fees for the regular
meetings and would be over and above the ceiling of 3,00,000/- as per calendar year.
296Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
d) IEM should examine the process integrity; they are not expected to concern themselves with fixing the
responsibility of officers. IEMs should not associate CVO and /or the officials of the vigilance wing during
the examination of the complaints in any manner. A matter being examined by the IEMs can be Annexure 31: Consolidated List of Medical Devices/Equipment and
separately investigated by the CVO if a complaint is received or directed to them by the CVC. Drugs that Can be Procured through GTE
10. Systemic Improvements:
(Refer para 4.3.2-4-d))
a) The Procurement wing of the organisation shall hold quarterly meetings with the IEMs. A summary of
Medical Devices which can be Procured through GTE
contracts awarded in the previous quarter, covered under the Integrity Pact, shall be shared with the
1. Continuous Plexus Block Management Catheter
IEMs during the quarterly meeting. Such a summary of contracts should include details like tender
2. Therapeutic Hypothermia Device
number, mode of tendering, the period allowed for publicity, number of bids received, number of bidders
3. Integrated Difficult Airway Scope System
considered eligible, and name and address of the successful bidder.
4. Digital Anaesthesia Machine with Digital Vaporisers, with Integrated Charting System
b) The above summary of contracts is to help the IEMs in analysing whether an appropriate mode of
5. Apheresis Machine
tendering is being adopted by the organisation, i.e., limited tender mode or nomination mode is not
6. Automated Blood Component Processor
unduly used, the number of bidders is not too low, a large number of bidders are not excluded while
7. Blood Component Irradiator
judging the eligibility or during the technical bid evaluation stage, and whether particular firm or set of
8. Dry Plasma Thawing System
specific firms is repeatedly getting contracts etc. Based on their analysis, the IEMs can suggest to the
9. Bio-Banking and Archiving Equipment
management suitable systemic improvement(s) and measures to improve objectivity in decision-
making, capacity building, etc. 10. Electro Physiology System 2D/3D/EP catheters/instruments/accessories
c) It would be desirable to have structured meetings of the IEMs with the Chief Executive of the 11. Pacemakers (MRI Compatibe/Leadless/DDDR)
Organization on a half-yearly basis to discuss and review the information on tenders awarded during 12. Automatic Implantable Cardioverter Defibrillator (AICD)
the preceding six-month period. Additional such meetings, however, can be held as per requirement. 13. Cardiac Resynchronisation Therapy-Pacing/ Defibrillator (CRT-P/CRT-D)
All such meetings with the Procurement wing or with the organisation's Chief Executive should be 14. Digital Subtraction Angiography System
minuted. 15. Venous Coupler System
16. Paclitaxel Coated Balloon with Citrate Ester Excipient
11. Dispute Mediation:
17. Polymer Based Paclitaxel Eluting Stent for SFA
In case of any dispute between the management and the contractor relating to those contracts where an Integrity
18. Pneumatic Hand Pump for Balloon Dilatation
Pact is applicable, in case both the parties are agreeable, they may try to settle the dispute through mediation
19. Hydrophilic Coated Angiographic Catheter
before the panel of IEMs in a time-bound manner. If required, the organisations may adopt any mediation rules
20. 3D Electro Anatomical Mapping System, with Consumables
for this purpose. However, no more than five meetings shall be held for dispute resolution. Both parties shall
21. Intra-Cardiac Echocardiography System, with Consumables
equally share the fees/expenses on dispute resolution. If the dispute remains unresolved even after mediation
22. Suture Mediated Vesser Closure Device
by the panel of IEMs, the organisation may take further action as per the terms & conditions of the contract.
23. Floppy Wire for Zero Coronary Angioplasty
12. Entitlements of IEMs:
24. Intra-operative Imaging and TTFM for Cardiothoracic Surgery
a) IEMs shall be paid fees of ₹ 25,000/- per sitting subject to a maximum of ₹ 3,00,000/- in a calendar year
25. Intra Aortic Balloon Pump (IABP)
for the sitting fees.
26. Haemostasis System for Cardiothoracic Surgery
b) The travel and stay arrangements for the IEMs for such meetings shall equal their entitlements at
27. Impella Device for Cardiothoracic Surgery
retirement. Booking travel tickets, as per the mode of travel indicated by the IEM in writing (including
28. Hemodynamic Recorder for Cardio Vascular Lab
email), the organisation shall do local transport and stay. The organisation concerned shall provide a
29. Cardiopulmonary Bypass Machine
place for meetings and secretarial assistance to IEMs for rendering their job. No payment instead of
30. Left Atrial Appendage Closure Device
secretarial aid shall be paid to the IEMs.
31. Mitral Transcatheter Edge to Edge Repair Device
c) As mentioned above, the travel/ stay arrangements and fees for meetings held by IEMs for mediation
32. Valved Conduits for Heart Surgery
between the management and the contractor shall be the same but in addition to the fees for the regular
33. Bioprosthetic Heart Porcine Valve (Aortic/Mitral)
meetings and would be over and above the ceiling of 3,00,000/- as per calendar year.
34. PDA Occluder (Double Disc)/ PVL/ LAA/ PFO/ ASD Occluder
35. Mitral Valve Annuloplasty Repair Ring
36. Self-Expanding Transcatheter Aortic Valve Implantation/Replacement Device
37. Pericardial Patches
38. High Frequency Chest Wall Oscillation Airway Clearance System
39. Endomotor (Endodontic Electric Motor)
40. Transillumination Caries Detector
41. Intraoral Scanner/ Image Plate Scanner
42. Orthopantomogram/CBCT Scan
43. Derma Scope/Dermatoscope
44. Intense Pulsed Light Therapy Device
45. Microneedling Radio Frequency Equipment
296 297Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through
GTE
46. Microinjection System (Microinjector, Micromanipulator, Pipette Puller)
47. Motor Electric Demabrader
48. Digital Stroboscope for ENT applications
49. Bone Anchored Hearing Aid (BAHA)
50. Cochlear Implant System (with or without Speech Processor)
51. Auricular Reconstruction Set
52. Endoscopic Sinus Surgery Set
53. ENT Workstation
54. OAE Screening System
55. Audiometer: Fixed/ Portable with or w/o Tympanometer
56. Microdebrider for ENT Surgery
57. Sialendoscopy Set
58. High Resolution Manometry System
59. Wireless Capsule Endoscopy System
60. Fibro Scan Machine
61. Cholangioscopy Direct Visualization System with Accessories
62. Lumen Apposing Stents
63. High Definition Upper/Lower Flexible Endoscopic System for 3rd Space Endoscopy
64. Balloon Assisted Enteroscopy System
65. Reusable Flexible Dueodenoscope with Disposable Cap
66. Endoscopic Suturing and Plication Device for Bariatric Surgeries
67. Continuous Glucose Monitoring System
68. Platform Pedography System
69. Vaccum Assisted Breast Biopsy Machine
70. Mesh: Dual-layered/Preshaped/Absorbable
71. High Throughput Single Cell Analysis System
72. Automated Disintegration Test Apparatus
73. Dissolution Test Apparatus with Auto Sampler
74. Karl Fischer Titrator
75. Fourier Transform Infrared Spectroscopy
76. Bio-layer Interferometry
77. Flow Cytometry, Automated Cell Counter
78. Gas Analyzer Automatic for CO2, O2, N2
79. Cytoprep Centrifuge with Vortex Mixer
80. Activated Clotting Time Machine
81. Isothermal Calorimeter
82. Automated High Throughput Liquid Based Cytology (LBC) System
83. High Resolution Atomic Force Microscopy
84. Carbon Coater (Evaporator) for Grids
85. High Performance Chromatography including Thin
Layer/HPLC/UHPLC/FPLC/HbHPLC/HPLC (coupled with Mass Spectrometry)
86. Gel Imaging and Documentation System
87. Fully Automated NAT (Nucleic Acid Testing) System
88. Next GeN Sequencing Machine for DNA/RNA
89. Automated Cartridge Based Nucleic Acid Amplification System (CB-NAAT)
90. Polymerase Chain Reaction Machine (Multi-Block/Gradient/Droplet Digital/Real Time)
91. Electrophoresis System: Agarose Gel/ Pulse Field/ Vertical Gel/ On-Chip
92. Automated Capillary DNA Sequencer
93. Automated Cell Viability Analyser with accessories
94. Automated Liquid Handling System for Serial Dilutions
95. Automated Nucleic Acid/ Protein Purification System
298Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through Manual for Procurement of Goods, Second Edition, 2024
GTE
46. Microinjection System (Microinjector, Micromanipulator, Pipette Puller) 96. Automated Tissue Microarray & TMA Software
47. Motor Electric Demabrader 97. Cell Morphology Biosensor
48. Digital Stroboscope for ENT applications 98. Digital Slide Scanning System with Research Grade Microscope/Image Analysis Software
49. Bone Anchored Hearing Aid (BAHA) 99. Electron Microscope
50. Cochlear Implant System (with or without Speech Processor) 100. ELIS A/ELISPOT Reader
51. Auricular Reconstruction Set 101. Film Array Mulltiplex PCR System
52. Endoscopic Sinus Surgery Set 102. Adv anced Gas Chromatography equipment
53. ENT Workstation 103. Gel Electrophoresis Equipment with Accessories
54. OAE Screening System 104. High Content Screening Systems
55. Audiometer: Fixed/ Portable with or w/o Tympanometer 105. Mas s Spectrometers (including combinations with Liquid/Gas Chromatography)
56. Microdebrider for ENT Surgery 106. Indu ctively Coupled Plasma Mass Spectrometry (ICP-MS)
57. Sialendoscopy Set 107. Fluo rescent Microscope/ Portable Fluorescent Microscope
58. High Resolution Manometry System 108. Liqu id Based Cytology System
59. Wireless Capsule Endoscopy System 109. Mag netic Bead Based Multiplex Immunoassay System
60. Fibro Scan Machine 110. Ion Exchange Chromatography System
61. Cholangioscopy Direct Visualization System with Accessories 111. Auto mated Mercury Analyser
62. Lumen Apposing Stents 112. Bilir ubin Analyser: Micro Method/ Transcutaneous
63. High Definition Upper/Lower Flexible Endoscopic System for 3rd Space Endoscopy 113. Met aphase Finder System with Fluorescence
64. Balloon Assisted Enteroscopy System 114. Mul timode Microplate Reader and Fluorimter
65. Reusable Flexible Dueodenoscope with Disposable Cap 115. Mic rowave Digestion System
66. Endoscopic Suturing and Plication Device for Bariatric Surgeries 116. Mul tiplex Protein Array/ Suspension Array System
67. Continuous Glucose Monitoring System 117. Adv anced Spectrophotometer
68. Platform Pedography System 118. Poin t of Care Device for Cardiac Biomarkers (CKMB, Tropnin, BNP, Myoglobin)
69. Vaccum Assisted Breast Biopsy Machine 119. Ultr acentrifuge Machines
70. Mesh: Dual-layered/Preshaped/Absorbable 120. Spe ctrometer/ Spectroscope/ Spectrofluorometer/ Texture Analyszer
71. High Throughput Single Cell Analysis System 121. Vac uum Assisted Automatic Tissue Processor
72. Automated Disintegration Test Apparatus 122. Wes tern Blotting Apparatus
73. Dissolution Test Apparatus with Auto Sampler 123. X-R ay Diffraction Equipment
74. Karl Fischer Titrator 124. Full y Automated Immunoassay Systems: Enzyme Linked Fluoroscent Assay
75. Fourier Transform Infrared Spectroscopy (ELFA)/Chemiluminescence Enzyme Immunoassay (CLEIA)/ Electrochemiluminescence
Immunoassay (ECLIA)
76. Bio-layer Interferometry
125. Full y Automated Clinical Chemistry Analyzer, standalone or integrated with
77. Flow Cytometry, Automated Cell Counter
Electrochemiluminescence Immunoassay Analyzer (ECLIA) or other Immunoassay
78. Gas Analyzer Automatic for CO2, O2, N2
Systems
79. Cytoprep Centrifuge with Vortex Mixer
126. Tha lassaemia and Hemoglobinopathy Testing System
80. Activated Clotting Time Machine
127. Full y Automated High Throughput Hematology Analyzer, with Instruments and Accessories
81. Isothermal Calorimeter
128. Auto mated Sample Preparation System for Flow Cytometery
82. Automated High Throughput Liquid Based Cytology (LBC) System
129. Full y Automated Nephelometry Analyzer
83. High Resolution Atomic Force Microscopy
130. Mic roarray Facilities for Genetic Analysis
84. Carbon Coater (Evaporator) for Grids
131. Full y Automated Slide Stainer: Histopathology/ Histochemistry/ Hematology
85. High Performance Chromatography including Thin
132. Wor kstation for Multi-PTM Analysis (Proteomics)
Layer/HPLC/UHPLC/FPLC/HbHPLC/HPLC (coupled with Mass Spectrometry)
133. Auto mated Microbial Identification and Antibiotic Susceptibility System
86. Gel Imaging and Documentation System
134. Auto matic Colony Counter
87. Fully Automated NAT (Nucleic Acid Testing) System
135. Auto mated Continuous Monitoring Blood Culture System
88. Next GeN Sequencing Machine for DNA/RNA
136. Auto mated Coverslipper
89. Automated Cartridge Based Nucleic Acid Amplification System (CB-NAAT)
137. Auto mated T.B. Culture and Durg Sensitivity Detection System
90. Polymerase Chain Reaction Machine (Multi-Block/Gradient/Droplet Digital/Real Time)
138. Ima ge Analyser cum Viral Foci Counter
91. Electrophoresis System: Agarose Gel/ Pulse Field/ Vertical Gel/ On-Chip
139. Com puterized Archival System for Histopathology & Cytology
92. Automated Capillary DNA Sequencer
140. Han dheld ICG Fluorescence Imaging System
93. Automated Cell Viability Analyser with accessories
141. Vide o Assisted Thoracic Surgery (VATS) Set/ Instruments
94. Automated Liquid Handling System for Serial Dilutions
142. Flow Track Cardiac Output Monitoring
95. Automated Nucleic Acid/ Protein Purification System
143. Slan der’s Jet Ventilator for Emergency Airway
298 299Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through
GTE
144. T-P iece Resuscitator
145. CO2 Fraction Laser
146. Cav itational/Cavitron Ultrasonic Surgical Aspirator (CUSA)
147. End oscopic Saphenous Vein Harvesting (EVH) System
148. Neu ro Muscular Block Monitoring System
149. Trin ocular Compound Phase Contrast Microscope (with Camera, Imaging System)
150. High End Operating Microscope
151. Cry ostat/Cryomicrotone
152. FFR (Fractional Flow Reserve) Machine
153. Tran s-Oesophageal Echo Cardiograph
154. Intra vascular Ultrasound (IVUS)
155. Adv anced Material Surgical Instruments-All Surgical Specialities
156. Thro mboelastogram (TED)/ Thromoboelastometer (ROTEM)
157. TRS Modular Drive for Drill/Reamer/Sagittal Saw System
158. Mob ile Endoscopy Unit
159. Elec trical Impedance Tomography (EIT)
160. FNI RS (Functional Near Infrared Spectroscopy) System
161. Vide o Bronchoscope with tip mobility in four directions
162. Free ze Fracture System
163. Cry o Plunge Freezing Unit
164. Full Endoscopic Lumbar IT & ED set
165. Rap id Blood/ Fluid Flow Warmer
166. 3D Printer Hardware and Machine Interface Software
167. Sur gical Navigation System
168. Tran scutaneous Oxygen Monitor
169. Non -Invasive Jugular Oximetry Monitor
170. Auto mated, Integrated ICU Monitoring and Charting System
171. Visc oelastic Global Coagulation Testing Device
172. Stim ulator Systems: Transcranial/ Deep Brain/ Intra-operative
173. Cell Saver for Intra-operative Blood Salvage
174. CHN S (Carbon, Hydrogen, Nitrogen, Sulphur, Oxygen) Analyzer
175. Ultr asonic Cutting, Coagulation, Vessel Sealing System, standalone or integrated with
Bipolar Device, with Hand Instruments for Open/ Laproscopic Surgery
176. Rad iofrequency Cutting, Coagulation and Vessel Sealing System, standalone or integrated
with Bipolar Device, with Hand Instruments for Open/ Laproscopic Surgery
177. Con e Beam Computed Tomography: Mobile/ Fixed/ Intraoperative
178. Con tinuous Renal Replacement Therapy Machine
179. High Fidelity Mannequins for medical/surgical training
180. High Fidelity Simulator Systems: All Specialities
181. Extr a Corporeal Shockwave Lithotripter
182. Athe rectomy System: Coronary/Rotational/Orbital/Carotid
183. Fen estrated Stabilization System
184. Fibr eoptic Bronchoscope for Adult/ Paediatric use
185. Hyp erthermic Intravesical Chemotherapy (HIVEC) System
186. Intra Cranial Pressure Monitoring Device
187. Intra operative Neuromonitoring System
188. Lym phovascular Microscope
189. MR I 3 Tesla/Intraoperative MRI System
190. High End Intraoperative Ultrasound for Surgeries
191. High End Surgical Drill System with Attachments
192. Rigi d Bronchoscope/ Rigid Esophagoscope (Adult/ Paediatric)
193. Sup er-microsurgery Systems
300Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through Manual for Procurement of Goods, Second Edition, 2024
GTE
144. T-P iece Resuscitator 194. End oscopic Ultrasound/ Endobronchial Ultrasound System (EUS/EBUS)
145. CO2 Fraction Laser 195. End oscopic Ultrasound Fine Needle Biopsy (EBUS/EU/FB) Machine with Needles
146. Cav itational/Cavitron Ultrasonic Surgical Aspirator (CUSA) 196. Cut ting/Scoring Balloon: Peripheral/ Coronary
147. End oscopic Saphenous Vein Harvesting (EVH) System 197. Pha rmacomechanical Thrombectomy System
148. Neu ro Muscular Block Monitoring System 198. Per ipheral Mircocatheters (Coaxial, Braided)
149. Trin ocular Compound Phase Contrast Microscope (with Camera, Imaging System) 199. Rad io Frequency Ablation System
150. High End Operating Microscope 200. Cry oablation System, with Needles and Accessories
151. Cry ostat/Cryomicrotone 201. Cry oprobes, with Accessories
152. FFR (Fractional Flow Reserve) Machine 202. Dru g Coated Beads Device for Chemoembolization
153. Tran s-Oesophageal Echo Cardiograph 203. Tran sarterial Radioembolization Particles Device
154. Intra vascular Ultrasound (IVUS) 204. Per ipheral Coils: Micro/ Detachable
155. Adv anced Material Surgical Instruments-All Surgical Specialities 205. Emb olic Protection System
156. Thro mboelastogram (TED)/ Thromoboelastometer (ROTEM) 206. Per ipheral Support Catheter
157. TRS Modular Drive for Drill/Reamer/Sagittal Saw System 207. Bra ided Self-Expandable Stens: Arterial/Venous/Carotid
158. Mob ile Endoscopy Unit 208. ICU Ventilator with Integrated Metabolic Monitoring/ Automatic Closed Loop Waning with
159. Elec trical Impedance Tomography (EIT) PAV (proportional assist ventilation)
160. FNI RS (Functional Near Infrared Spectroscopy) System 209. Flex ible Fibreoptic Cystoscope/ Uretero-Renoscope/ Cysto-Nephroscope/
Rhinolaryngoscope/ Bronchoscope/ Endoscope (Adult/Paediatric)
161. Vide o Bronchoscope with tip mobility in four directions
210. Flex ible Video Cystoscope/ Uretroscope/Laryngoscope/Bronchoscope/Endoscope (3d,
162. Free ze Fracture System
4k)
163. Cry o Plunge Freezing Unit
211. Sem iflexible Pleuro Videoscope System with Tissue Differentiation Technology
164. Full Endoscopic Lumbar IT & ED set
212. Ure tero-Renoscope (Adult/Paediatric)
165. Rap id Blood/ Fluid Flow Warmer
213. Cys toscope-Resectoscope (Adult/Paediatric)
166. 3D Printer Hardware and Machine Interface Software
214. Lap roscopic Surgery Set with High-Definition Camera (3D/4K) (Audio/Paediatric) with
167. Sur gical Navigation System
Accessories
168. Tran scutaneous Oxygen Monitor
215. Lap roscopic Surgery Set with Hysteroscope/Resectoscope (with Integrated Sheath), with
169. Non -Invasive Jugular Oximetry Monitor Accessories
170. Auto mated, Integrated ICU Monitoring and Charting System 216. Rob otic Surgical System for Soft Tissue/Cranium/Spine/Joint Replacement Surgeries
171. Visc oelastic Global Coagulation Testing Device 217. Occ lusion Balloon Catheter: Temporary/ Micro (with variable diameters)
172. Stim ulator Systems: Transcranial/ Deep Brain/ Intra-operative 218. Bra ided Flexible Carotid/ Renal/Peripheral Guiding Sheath with Detachable Valve
173. Cell Saver for Intra-operative Blood Salvage 219. ECM O (Extended Respiratory Support Application) Oxygenator (Adult/Peadiatric)
174. CHN S (Carbon, Hydrogen, Nitrogen, Sulphur, Oxygen) Analyzer 220. Hom ogenous Sized Embolization Microspheres
175. Ultr asonic Cutting, Coagulation, Vessel Sealing System, standalone or integrated with 221. Adv anced Perfusion System
Bipolar Device, with Hand Instruments for Open/ Laproscopic Surgery 222. Bloo d Parameters Monitoring System
176. Rad iofrequency Cutting, Coagulation and Vessel Sealing System, standalone or integrated
223. Inte lligent Powered Stapler and Reload
with Bipolar Device, with Hand Instruments for Open/ Laproscopic Surgery
224. Sele ctable Staple Height Linear Cutter
177. Con e Beam Computed Tomography: Mobile/ Fixed/ Intraoperative
225. Circ ular Powered Stapler
178. Con tinuous Renal Replacement Therapy Machine
226. Hem ostats: Absorbable, with Thrombin
179. High Fidelity Mannequins for medical/surgical training
227. Tiss ue Adhesion Barrier (Absorbable Adhesion Barrier)
180. High Fidelity Simulator Systems: All Specialities
228. Sutu res with Advanced Material Needles
181. Extr a Corporeal Shockwave Lithotripter
229. Anti bacterial Knotless Tissue Control Device
182. Athe rectomy System: Coronary/Rotational/Orbital/Carotid
230. Emb olic Protection Devices
183. Fen estrated Stabilization System
231. Vas cular Mimetic Implants
184. Fibr eoptic Bronchoscope for Adult/ Paediatric use
232. Safe ty Huber Needle
185. Hyp erthermic Intravesical Chemotherapy (HIVEC) System
233. Ven ous Implantable Port/Chemo Ports
186. Intra Cranial Pressure Monitoring Device
234. Poly ethylene Seldinger Arterial Catheter with or without Bloodless System
187. Intra operative Neuromonitoring System
235. Cen tral Venous Catheters: Adult/ Paediatric/ Neonatal (Antibacterial/ Antifungal/ Silver
188. Lym phovascular Microscope
Impregnated)
189. MR I 3 Tesla/Intraoperative MRI System
236. Dist ally Valved Peripherally Inserted Central Catheter
190. High End Intraoperative Ultrasound for Surgeries
237. Kao lin Based Hemostatic Dressing (Non-absorbable)
191. High End Surgical Drill System with Attachments
238. Flow able Hemostat Gelatin Matrix
192. Rigi d Bronchoscope/ Rigid Esophagoscope (Adult/ Paediatric)
239. Res orbable Collagen Based Hemostat
193. Sup er-microsurgery Systems
300 301Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through
GTE
240. Bior eactance Non-invasinve Fluid Management Monitoring System
241. Fibr in Sealant with Sythentic Aprotinin
242. Dou ble Lumen Tube with Integrated Camera
243. Ace llular Dermal Matrix
244. Intra corporeal Shock Wave Lithotripter: Pneumatic/ Dual Energy
245. Tha llium Fibre LASER for Stone & Tissue
246. Soft Silicone Flexible Adhesive Four Layered Dressing
247. Reu sable Core Biopsy Instrument, with Needles
248. Tita nium Bone Mimicking Interbody Spacers for Cervical, PLIF, TLIF, LLIF Procedures
249. K-w ireless Minimal Invasive Spinal Fixation System
250. Oxy genators (Adult, Peadiatric, Neonatal)
251. High End (3D) Surgical Loupes with Camera
252. Mic rosurgical Instruments for Microvascular Surgeries
253. Mix ed Reality/ Augmented Reality/ Virtual Reality (Hardware + Software) for Surgeries
254. Ultr a Low Height/ Double Abduction Operating Table with Radiolucent Top
255. Adv anced 64 Channel EEG Machine
256. Mob ile C-arm Angiography System
257. Flat Panel Mobile C-Arm and Fluoroscopy System
258. O-a rm Surgical Imaging System
259. Elec tro-Chemotherapy System
260. HIP EC and Isolated Limb Perfusion Set
261. Hyd rogen Peroxide Decontamination System
262. Auto mated Peritoneal Dialysis Set with Cassette
263. Hae modialysis Machine with Accessories
264. Nea r Infrared Spectrometer (NIRS)
265. Ren al Denervation Therapy
266. Exp andable Corpectomy Device
267. Riom imetic Synthetic Absorbable Dural Substitute
268. Gam ma Camera with accessories
269. M-C oated Nitinol Hydrophilic Guidewire
270. Thre e Dimensional Exoscopy and Endoscopy System for Neurosurgery
271. ePT FE Coated Self-expanding Cover Stents
272. Neu ro Shunts
273. Dur al Graft Substitutes and Sealants
274. Ver tebroplasty System with High Viscosity Bone Cement
275. Cob al Chromium Vertebral Body Stenting System for Vertebral Compression Fractures
276. Las er Interstitial Ablation (LiTT) for Epilepsy
277. Flex ible (3D, 4K) Neuroendoscopic System: Spinal/ Skullbase/ Ventricular
278. Elec trocortigraphy/ Stereo Encephalography Machine with Electrodes and Accessories
279. Cer ebral Aneurysm Clips/ Endoscopic Clips for Haemostasis, with Applicators Set
280. Sing le Head Pressure Injector
281. Digi tal PET-CT/ PET-MR
282. NM R Spectrometer with Electronics and Console
283. Soli d-state Cardiac SPECT Camera
284. Fou rier Transform NMR System
285. Nuc leic Acid Extraction & Quantification System
286. Auto PAP Cervical Cancer Screening System with HIV
287. Elec tronic Witnessing System for IVF Laboratories
288. Incu bator for Culturing Human Gametes and Embryos (incl. Automatic Gas Analyzer)
289. Tim e Lapse Embryo Imaging System
290. Las er and Imaging System for Human Embryo Biopsy
302Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through Manual for Procurement of Goods, Second Edition, 2024
GTE
240. Bior eactance Non-invasinve Fluid Management Monitoring System 291. Cry ostorage System for Human Embryos and Gametes
241. Fibr in Sealant with Sythentic Aprotinin 292. Ster eo Zoom Microscope with Imaging and Documentation System
242. Dou ble Lumen Tube with Integrated Camera 293. CAS A (Computer Assisted Semen Analysis) Equipment
243. Ace llular Dermal Matrix 294. Digi tal Oocyte Aspiration Pump
244. Intra corporeal Shock Wave Lithotripter: Pneumatic/ Dual Energy 295. IVF Workstation with Microscope & Imaging System
245. Tha llium Fibre LASER for Stone & Tissue 296. Mic romanipulator (Piezo) and Inverted Microscope with Camera, Laser System, Computer
246. Soft Silicone Flexible Adhesive Four Layered Dressing etc.
247. Reu sable Core Biopsy Instrument, with Needles 297. Auto mated Semen Analyzer for Human IVF lab
248. Tita nium Bone Mimicking Interbody Spacers for Cervical, PLIF, TLIF, LLIF Procedures 298. Tub al Microsurgery Instruments Set
249. K-w ireless Minimal Invasive Spinal Fixation System 299. LLE TZ Unit with Smoke Evacuator with Integrated Cart
250. Oxy genators (Adult, Peadiatric, Neonatal) 300. Digi tal Refractometer/ Auto-Refractometer
251. High End (3D) Surgical Loupes with Camera 301. Full y Automated Non-Contact Tonometer
252. Mic rosurgical Instruments for Microvascular Surgeries 302. Coa xial Ophthalmoscope (Rechargeable)
253. Mix ed Reality/ Augmented Reality/ Virtual Reality (Hardware + Software) for Surgeries 303. Digi tal Non-Mydriatic Fundus Camera
254. Ultr a Low Height/ Double Abduction Operating Table with Radiolucent Top 304. Las er Scanning Confocal Microscope
255. Adv anced 64 Channel EEG Machine 305. LAS IK Machine
256. Mob ile C-arm Angiography System 306. Nd YAG Laser with Accessories
257. Flat Panel Mobile C-Arm and Fluoroscopy System 307. Fem tosecond Laser Equipment for Lenticule Extraction for Refractive Surgery
258. O-a rm Surgical Imaging System 308. Fem tosecond Laser System for Precision Cataract Surgery
259. Elec tro-Chemotherapy System 309. Dua l Pump Transversal Phaco Machine for Micro-Incision Cataract Surgery
260. HIP EC and Isolated Limb Perfusion Set 310. The rmal Pulsation System for Meibomian Gland Dysfunction
261. Hyd rogen Peroxide Decontamination System 311. Con tinuous Range of Vision, Toric or Non-Toric, IOLs
262. Auto mated Peritoneal Dialysis Set with Cassette 312. Opt ical Coherence Tomography (including console and catheters)
263. Hae modialysis Machine with Accessories 313. Arth roscopy Systems with or without Instruments/ Accessories
264. Nea r Infrared Spectrometer (NIRS) 314. Den sitometer with Accessories
265. Ren al Denervation Therapy 315. Var iable Angle Plating System for Upper Limb, Lower Limb and Cavicle
266. Exp andable Corpectomy Device 316. Fem oral Neck Fracture Fixation Set (Min. Invasive/ Antirotation Screw/ Trochanteric
Femoral Nail)
267. Riom imetic Synthetic Absorbable Dural Substitute
317. Min imal Invasive Colinear Reduction Clamp with Collinear Sliding Mechanism
268. Gam ma Camera with accessories
318. Dam aged Screw & Nail Removal Set with Accessories
269. M-C oated Nitinol Hydrophilic Guidewire
319. Biom aterial- Bioactive Glass, Synthetic Bone Graft Substitute
270. Thre e Dimensional Exoscopy and Endoscopy System for Neurosurgery
320. Qua d Thread Cortical Fix Cement Augmented Fenestrated Screw System
271. ePT FE Coated Self-expanding Cover Stents
321. Swe at Collection and Chloride Estimation System
272. Neu ro Shunts
322. Lun g Clearance Index Measurement Systems
273. Dur al Graft Substitutes and Sealants
323. Sur factant Administration Catheter
274. Ver tebroplasty System with High Viscosity Bone Cement
324. Acti graphy Machine
275. Cob al Chromium Vertebral Body Stenting System for Vertebral Compression Fractures
325. Neu ro Developmental Care Incubators for Premature Babies
276. Las er Interstitial Ablation (LiTT) for Epilepsy
326. Hyb rid Neonatal Warmer cum Incubator Bed for Premature Babies
277. Flex ible (3D, 4K) Neuroendoscopic System: Spinal/ Skullbase/ Ventricular
327. High Frequency Oscillatory Neonatal Ventilator
278. Elec trocortigraphy/ Stereo Encephalography Machine with Electrodes and Accessories
328. High Flow Nasal Cannula (Paediatric/ Neonatal)
279. Cer ebral Aneurysm Clips/ Endoscopic Clips for Haemostasis, with Applicators Set
329. Anim al Stimulator Software for Pharmacology
280. Sing le Head Pressure Injector
330. Clos ed Sterility Test System
281. Digi tal PET-CT/ PET-MR
331. Dru g Discovery Suite
282. NM R Spectrometer with Electronics and Console
332. In-v ivo Animal Imaging System
283. Soli d-state Cardiac SPECT Camera
333. Indi vidually Ventilated Caging Systems for Small Animals
284. Fou rier Transform NMR System
334. Anim al Behaviour Monitoring, Tracking and Analysis System
285. Nuc leic Acid Extraction & Quantification System
335. Pow ered Liposuction Set
286. Auto PAP Cervical Cancer Screening System with HIV
336. Top ical Haemoglobin Spray
287. Elec tronic Witnessing System for IVF Laboratories
337. Bod y Plethysmograph with Diffusion Study
288. Incu bator for Culturing Human Gametes and Embryos (incl. Automatic Gas Analyzer)
338. Full Size Inhalation Exposure System
289. Tim e Lapse Embryo Imaging System
339. Dua l Particle Cyclotron
290. Las er and Imaging System for Human Embryo Biopsy
340. Adv anced High Energy Linear Accelerator System
302 303Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through
GTE
341. HDR Brachytherapy
342. DEX A (Dual Energy X-Ray Absorptiometry) Scan
343. CT Scan 256 Slice/ Mobile/ Intraoperative CT
344. Tom o-Mammography/ Tomosynthesis Guided Breast Biopsy
345. Adv anced USG Machine with Shear Wave Elastography and Contrast Enhancement
346. Infe rior Vena Cava Filter
347. Adv anced Surgical Aspirator
348. Intra operative Radiotherapy Machines (X-ray based, Flash Machines, Mobile LINAC)
349. Kidn ey/ Liver/ Organs Transporter with Expendables for Cadaver Transplant
350. Holi mium Laser System with MOSES Technology
351. Per cutaneous Nephrolithotomy (PCNL) System
352. Gre en Light Laser for Photo Vaporization of Prostate
353. Pro static Urethral Lift
354. Urin e Incontinence Implants
Drugs which can be Procured through GTE
S.N Name of the Medicine and Strength
1. Abemaciclib 50mg/100mg/150mg/200mg
2. Abrocitinib Tab 50mg/100mg/200mg
3. AFLIBERCEPT 40 MG
4. ALECENSA 150 MG {(Alectinib(150mg)}
5. Alglucosidase Alfa vial for Inj.
6. Amivantamab 350mg
7. ATEZOLIZUMAB 840 MG/ 1.2MG
8. Avalgluosidase Afla-ngpt vial for inj.
9. Avelumab injection: 200 mg/ 10ml (20 mg/mL) solution in single – dose vial
10. BASILIXIMAB 20 MG
11. Brolucizumab solution for injection 120 mg/ml(vial+filter needle)
12. Capmatinib Film-coated Tablet 200 mg
13. Catridecacog (rDNA factor XIII 2500IU)
14. Crizanlizumab 100mg/ 10ml
15. Crizotinib Tab/Capule (250 Mg)
16. Dabrafenib Capsules 75 mg
17. DARATUMUMAB 100 MG 400mg & Daratumumab Subcutaneous(Faspro) 1800mg
18. DEGLUDIC 100 I.U./ML INSULIN PREFILLED PEN 3 ML.
19. Desflurane Anaesthetic Liquid (SUPRANE)
20. Detemir Insulin 100 IU/ml 3ml Pen
21. Dulaglutide 0.75 MG (BRAND TRULICITY 0.75MG pre filled pen)
&
Dulaglutide Inj- [Brand TRULICITY 1.5mg Pre Filled Pen]
22. Dapilumab Injection 300mg/2ml and 200mg/1.14ml
23. DURVALUMAB 120 MG/ 500MG
24. EMPAGLIFLOZIN + METFORMIN TABS VARIOUS FIXED DOSE COMBINATION
25. Evrysdi 0.75MG/ML 80 POSO IN (Risdiplam)
26. Fabrazyme (Agalsidase beta)
27. FACTOR EIGHT INHIBITOR BYPASSING ACTIVITY –
Containing : Factor Eight Bypassing activity, Anti-Inhibitor-Coagulant Complex, 500 IU
28. FASENRATM (Benralizumab, prefilled syringe) Benralizumab Each injection contains
Benralizumab 30mg
29. FINERENONE 10 MG / 20 mg TAB
30. Genryzon (SomatogroPn)
31. Golimumab 50mg/0.5ml [Simponi 50mg Injection-J&J]
32. Herpes Zoster Vaccine recombinant adjuvanted Brand Name: Shingrix
304Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through Manual for Procurement of Goods, Second Edition, 2024
GTE
341. HDR Brachytherapy 33. HUMAN COAGULATION FACTOR VII INJ – Each vial to contain: Human Recombinant
342. DEX A (Dual Energy X-Ray Absorptiometry) Scan Coagulation Factor VII activated (r-DNA origin) 1 mg Each vial to contain : Human
343. CT Scan 256 Slice/ Mobile/ Intraoperative CT Recombinant Coagulation Factor VII activated (r-DNA origin) 2mg
344. Tom o-Mammography/ Tomosynthesis Guided Breast Biopsy 34. Idursulfase injection : 6mg/3ml, (2mg/ml) in single-use vial
345. Adv anced USG Machine with Shear Wave Elastography and Contrast Enhancement 35. Imiglucerase injection: 400 units of imiglucerase as a Iyophilized powder in a single-dose
346. Infe rior Vena Cava Filter vial.
347. Adv anced Surgical Aspirator 36. Inj Natalizumab 300mg/15 ml
348. Intra operative Radiotherapy Machines (X-ray based, Flash Machines, Mobile LINAC) 37. INJ PANITUMUMAB 100 MG
349. Kidn ey/ Liver/ Organs Transporter with Expendables for Cadaver Transplant
38. INJ PEMBROLIZUMAB 100 MG
350. Holi mium Laser System with MOSES Technology
39. Inj Spesolimab IV infusion 450 mg/7.5ml
351. Per cutaneous Nephrolithotomy (PCNL) System
40. Inj Tissue type plasminogen activator (tPA)
352. Gre en Light Laser for Photo Vaporization of Prostate
41. Inj. Insulin Degludec 70% - Insulin Aspart 30% 100 IU/ml., Cartridge (RYZODEG PENFILL)
353. Pro static Urethral Lift
42. Inj. Ixekizumab 80mg (Copellor)
354. Urin e Incontinence Implants
43. INJ. MEPOLIZUMAB SOLUTION 100 MG
Drugs which can be Procured through GTE
44. Inj. Thyrotropin alfa 1.1mg (THYROGEN)
S.N Name of the Medicine and Strength
45. Inonza (Inotuzumab Ozogamicin)
1. Abemaciclib 50mg/100mg/150mg/200mg
46. Insulin Analogue of 50% Insulin Aspart – 50% longer acting analogue 100 IU/ml
2. Abrocitinib Tab 50mg/100mg/200mg
47. Insulin Aspart Inj-
3. AFLIBERCEPT 40 MG
Each Vial to contain: Insulin Aspart (r-DNA Origin)
4. ALECENSA 150 MG {(Alectinib(150mg)}
48. INSULIN GLUSINE
5. Alglucosidase Alfa vial for Inj.
INJECTION (MONOCOMPONENT INSULIN GLULISINE ) 100 IU /ML.3ML
6. Amivantamab 350mg
49. Insulin Inj-Each Cartridge to contain: 25% Lispro And 75% Lispro Protamine
7. ATEZOLIZUMAB 840 MG/ 1.2MG
Suspension (100 IU/ml) [Monocomponent Insulin, Recombinant DNA Origin] & 3ml
8. Avalgluosidase Afla-ngpt vial for inj.
Cartridge. Each Cartridge to contain: 50% Lispro and 50% Lispro Protamine Suspension
9. Avelumab injection: 200 mg/ 10ml (20 mg/mL) solution in single – dose vial
(100 IU/ml) [Monocomponent Insulin, Recombinant DNA Origin] & 3ml Cartridge
10. BASILIXIMAB 20 MG
50. Intravitreal Dexamethasone Implant – Each inj to contain: Intravitreal Dexamethasone
11. Brolucizumab solution for injection 120 mg/ml(vial+filter needle) 0.7mg
12. Capmatinib Film-coated Tablet 200 mg
51. KADCYLA (Trastuzumab emtansine) (Sterile powder for concentrate for infusion solution
13. Catridecacog (rDNA factor XIII 2500IU) 100mg and 160mg vial [20mg/ml]
14. Crizanlizumab 100mg/ 10ml
52. Kyzific® (Asciminib film-coated tablets 40 mg)
15. Crizotinib Tab/Capule (250 Mg)
53. Laronidase injection: 2.9 mg/5 ml (0.58mg/mL) of Laronidase in a single-dose vial
16. Dabrafenib Capsules 75 mg
54. Lemtrada (Alemtuzumab)
17. DARATUMUMAB 100 MG 400mg & Daratumumab Subcutaneous(Faspro) 1800mg
55. Lorbriqua® (Lorlatinib)
18. DEGLUDIC 100 I.U./ML INSULIN PREFILLED PEN 3 ML.
56. Luspatercept 25mg and 75 mg [Brand Name: Rojuzda]
19. Desflurane Anaesthetic Liquid (SUPRANE)
57. Lutropin Alfa-r-DNA (Recombinant Leutinising Hormone 75 IU) Powder with 1ml solvent for
20. Detemir Insulin 100 IU/ml 3ml Pen
solution for injection
21. Dulaglutide 0.75 MG (BRAND TRULICITY 0.75MG pre filled pen)
58. Miglustat (Zavesca) (Opfolda)
&
Dulaglutide Inj- [Brand TRULICITY 1.5mg Pre Filled Pen] 59. Obinutuzumab Inj- Each Vial to contain: Obinutuzumab 1000mg
22. Dapilumab Injection 300mg/2ml and 200mg/1.14ml 60. OCREVUS (Ocrelizumab) Concentrate for solution for infusion 300 mg/10 ml vial
[30mg/mL]
23. DURVALUMAB 120 MG/ 500MG
61. Olipudase alfa-rpep vial for Inj.
24. EMPAGLIFLOZIN + METFORMIN TABS VARIOUS FIXED DOSE COMBINATION
62. Pertuzumab Inj-
25. Evrysdi 0.75MG/ML 80 POSO IN (Risdiplam)
Each 14ml Vial to contain: Pertuzumab 420mg (30mg/ml)
26. Fabrazyme (Agalsidase beta)
63. PHESGO Solution for subcutaneous injection 600mg + 600mg (10ml/15cc vial) 1200mg +
27. FACTOR EIGHT INHIBITOR BYPASSING ACTIVITY – 600mg (15ml/20cc vial)
Containing : Factor Eight Bypassing activity, Anti-Inhibitor-Coagulant Complex, 500 IU Pertuzumab (600mg) + Trastuzumab (600mg)
28. FASENRATM (Benralizumab, prefilled syringe) Benralizumab Each injection contains Pertuzumab (1200mg) + Trastuzumab (600 mg)
Benralizumab 30mg 64. Pneumovax 23 (pneumococcal vaccine polyvalent for 23 serotypes )
29. FINERENONE 10 MG / 20 mg TAB &
Pneumococcal Vaccine – Each 0.5ml to contain: Pneumococcal Polysaccharide Conjugate
30. Genryzon (SomatogroPn)
vaccine (13 Valent)
31. Golimumab 50mg/0.5ml [Simponi 50mg Injection-J&J]
32. Herpes Zoster Vaccine recombinant adjuvanted Brand Name: Shingrix
304 305Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through
GTE
65. POLIVY (Polatuzumab vedotin) [20mg/mL] Powder for concentrate for solution for infusion
30mg/vial and 140 mg/vial
66. RAMUCIRUMAB 100 mg & 500 MG(BRAND – CYRAMZA)
67. RECOMBINANT ANTI HEMOPHILLIC FACTOR- VIII
68. RUXOLITINIB 5MG, 15MG, 20MG TABLET
69. Secukinumab inj- Each 1 ml to contain: Secukinumab 150mg, Sucrose 92.43mg. L-
Histidine/ L-Histidine Hcl Monohydrate 4.656 mg. Polysorbate 80-0.60mg.
70. Selumetinib (Koselugo)
71. SEMAGLUTIDE 3 mg / 7 mg /14 mg TAB
72. Sybrava (Inclisiran solution for injection in pre-filled syringe 284 mg/1.5 mL)
73. Tab. Dacomitinib Monohydrate 30 mg (Tab Dacoplice 30 Mg.)
74. Thymoglobulin (Anti human thymocyte immunoGlobulin (rabbit), 25mg/ml)
75. Trametinib 0.5 mg and 2 mg tablets
76. Trelegy Ellipta {(Fluticasone Furoate (100mcg) + Umeclidinium (62.5 mcg) + Vilanterol
(25mcg)}
77. Ustekinumab 90 mg and 130 mg
78. VABYSMO (Faricimab) [120mg/mL]
79. VERICIGUAT 2.5 mg/ 5 mg/10 mg
80. VERTEPORFIN 15 MG
81. YERVOI® (Ipilimumab)
82. Follitropin Alfa 450 IU (r-hFSH) + Lutropin Alfa 225 IU (r-FSH) in Pre-filled Pen
(Pergoveris TM 450IU Pre-Filled Pen)
&
Follitropin Alfa 900 IU (r-hFSH) + Lutropin Alfa 450 IU (I-ESH) (Pergoveris TM 900IU Pre-
Filled Pen)
83. TEPOTINIB HYDROCHLORIDE HYDRATE 250 MG EQUIVALENT TO TEPOTINIB 225
MG
84. GARDASIL®9 (Human Papillomavirus 9-valent Vaccine, Recombinant) Suspension for
intramuscular injection
&
Human Papillomavirus- Each 0.5ml to contain: Human Papillomavirus Quadrivalent
(6.11, 16, 18) Vaccine, Recombinant
85. Synvisc One (Hylan Polymer (A&B)G-F 20) (8mg/ml) & Hyaluronic Acid (20 mg) &
Cross Linked Sodium Hyaluronic Acid, 1-2.9 mDa. 22 mg/ml 4ml PFS
86. CANAGLIFLOZIN 100/ 300 MG TABS
87. Canagliflozin 50mg + Metformin 1000 mg
&
Canagliflozin 50mg + Metformin 500 mg
88. EMPAGLIFLOZIN + LINAGLIPTIN TABS VARIOUS FIXED DOSE COMBINATION)
&
EMPAGLIFLOZIN 10 MG + LINAGLIPTIN 5 MG TAB/CAP
89. EMPAGLIFLOZIN 10 MG /25MG
90. OSIMERTINIB 80 MG
91. RIBOCICLIB TABLET(CAPSULE 200 MG)
92. Tab. Baricitinib 2mg/ 4mg
93. CETUXIMAB 100 MG/ 500 MG
94. Inactivated Influenza Vaccine (Surface Antigen)
(Quadrivalent)
95. TOUJEO SOLOSTAR 1.5ML PEN(INSULIN
GLARGINE INJECTION 300 U/ML)
96. Injection Human Rabies Immunoglobulin (HRIG) 150 IU/ML in 2ML PFS
306Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through Manual for Procurement of Goods, Second Edition, 2024
GTE
65. POLIVY (Polatuzumab vedotin) [20mg/mL] Powder for concentrate for solution for infusion
30mg/vial and 140 mg/vial
97. Emicizumab Inj- Each Vial Contains :
66. RAMUCIRUMAB 100 mg & 500 MG(BRAND – CYRAMZA) Emicizumab 30mg For Sub Cut Injection (R-DNA Origin), Each Vial Contains,
67. RECOMBINANT ANTI HEMOPHILLIC FACTOR- VIII Emicizumab 60mg For Sub Cut Injection (R-DNA Origin)
68. RUXOLITINIB 5MG, 15MG, 20MG TABLET 98. Flavedon OD 80 mg
{(Trimetazidine (80mg)} (Prolonged Release)
69. Secukinumab inj- Each 1 ml to contain: Secukinumab 150mg, Sucrose 92.43mg. L-
Histidine/ L-Histidine Hcl Monohydrate 4.656 mg. Polysorbate 80-0.60mg. 99. Ibrutinib Tab/Cap-
Each Cap/Tab to contain: Ibrutinib 140 mg.
70. Selumetinib (Koselugo)
100. NIVO LUMAB 100 MG INJ,
71. SEMAGLUTIDE 3 mg / 7 mg /14 mg TAB
Nivolumab 40mg
72. Sybrava (Inclisiran solution for injection in pre-filled syringe 284 mg/1.5 mL)
101. Non acog Beta Pegol 500 IU/1000 IU/2000 IU
73. Tab. Dacomitinib Monohydrate 30 mg (Tab Dacoplice 30 Mg.)
102. Tras tuzumab deruxtecan (Enhertu)
74. Thymoglobulin (Anti human thymocyte immunoGlobulin (rabbit), 25mg/ml)
103. ACT EMRA (Tocilizumab) Concentrate solution for infusion 80mg/4ml vial, 200 mg/10ml
75. Trametinib 0.5 mg and 2 mg tablets
vial and 400 mg/20 ml vial [20mg/ml)
76. Trelegy Ellipta {(Fluticasone Furoate (100mcg) + Umeclidinium (62.5 mcg) + Vilanterol
104. CAP D Bag-
(25mcg)}
Each bag to contain: CAPD Bag 7.5% Of Icodextrin With Asymmetrical Y Connector
77. Ustekinumab 90 mg and 130 mg
105. Gos erelin Inj-
78. VABYSMO (Faricimab) [120mg/mL] Each PFS to contain: Goserelin 3.6mg or 10.8mg
79. VERICIGUAT 2.5 mg/ 5 mg/10 mg 106. Flos eal 5ml (Haemostatic- Each 5ml to contain: Haemostatic Matrix With Prefilled Gelatin
80. VERTEPORFIN 15 MG Granules In Syringes)
&
81. YERVOI® (Ipilimumab)
Floseal 10 ml (Hemostat- Each PFS to contain: Hemostatic Matrix With Thrombin In
82. Follitropin Alfa 450 IU (r-hFSH) + Lutropin Alfa 225 IU (r-FSH) in Pre-filled Pen Prifilled Syringe 10ml)
(Pergoveris TM 450IU Pre-Filled Pen)
107. Inflix imab (Powder for Concentrate for Solution for Infusion 100 mg)
&
Follitropin Alfa 900 IU (r-hFSH) + Lutropin Alfa 450 IU (I-ESH) (Pergoveris TM 900IU Pre- 108. Isav uconazole 100 mg caps.
Filled Pen) 109. LIRA GLUTIDE 6 MG/ML 3ml
83. TEPOTINIB HYDROCHLORIDE HYDRATE 250 MG EQUIVALENT TO TEPOTINIB 225 110. Men ingcoccal tetravalent Conjugated
MG
111. Meth oxy Polyethylene Glycol- Epoetin Beta Each
84. GARDASIL®9 (Human Papillomavirus 9-valent Vaccine, Recombinant) Suspension for PFS to contain: Methoxy Polyethylene
intramuscular injection Glycol-Epoetin Beta 100mcg. Methoxy Polyethylene Glycol- Epoetin Beta
& Each PFS to contain: Methoxy Polyethylene
Human Papillomavirus- Each 0.5ml to contain: Human Papillomavirus Quadrivalent Glycol-Epoetin Beta 50mcg. Metboxy Polyethylene Glycol- Epoetin Beta
(6.11, 16, 18) Vaccine, Recombinant Each PFS to contain: Methoxy Polyethylene
85. Synvisc One (Hylan Polymer (A&B)G-F 20) (8mg/ml) & Hyaluronic Acid (20 mg) & Glycol-Epoetin Bera 75mcg
Cross Linked Sodium Hyaluronic Acid, 1-2.9 mDa. 22 mg/ml 4ml PFS 112. Oma lizumab 150mg PFS
86. CANAGLIFLOZIN 100/ 300 MG TABS 113. Palip eridone palmitate - Prolonged-Release Suspension for Inj. 75mg, 100mg & 150 mg
87. Canagliflozin 50mg + Metformin 1000 mg 114. Ran ibizumab 1.650mg/ 0.165ml PFS
&
115. Risp eridone prolonged-release suspension Injection 25.0 mg/37.5 mg/50.0 mg
Canagliflozin 50mg + Metformin 500 mg
116. Tab. / Cap. (Netupitant 300 mg.
88. EMPAGLIFLOZIN + LINAGLIPTIN TABS VARIOUS FIXED DOSE COMBINATION)
+
&
Palanosetron 0.5 mg.) (AKYNZEO CAPS.)
EMPAGLIFLOZIN 10 MG + LINAGLIPTIN 5 MG TAB/CAP
117. Tripl e Chamber Bag-
89. EMPAGLIFLOZIN 10 MG /25MG
Each Bag to contain: Triple Chamber Bag With Lipid Emulsion (80% Olive Oil & 20%
90. OSIMERTINIB 80 MG Soya Oil). Amino Acids, Glucose And Electrolytes Separated By Peel Seals For Central
91. RIBOCICLIB TABLET(CAPSULE 200 MG) Intravenous.
&
92. Tab. Baricitinib 2mg/ 4mg
Triple Chamber Bag-
93. CETUXIMAB 100 MG/ 500 MG Each Bag to contain: Triple Chamber Bag With Lipid Emulsion (80% Olive Oil & 20%
94. Inactivated Influenza Vaccine (Surface Antigen) Soya Oil), Amino Acids, Glucose And Electrolytes Separated By Peel Seals For
(Quadrivalent) Peripheral Intravenous
95. TOUJEO SOLOSTAR 1.5ML PEN(INSULIN 118. Tript orelin Pamoate Inj-
GLARGINE INJECTION 300 U/ML) Each Single Dose Vial Contains:(Sterile Lypholized)
Triptorelin Pamoate Equivalent to Tripforelin
96. Injection Human Rabies Immunoglobulin (HRIG) 150 IU/ML in 2ML PFS
306 307Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through
GTE
11.25 mg
119. Peri toneal Dialysis Solution With 1.5% Dextrose
&
Peritoneal Dialysis Solution With 2.5% Dextrose
120. Hum an Growth Hormone- Each Cartridge to contain:
Somatropin 16 IU (R-DNA Origin)/ Somatropin 5.3 mg/ml (R-DNA Origin)
308Annexure 31: Consolidated List of Medical Devices/Equipment and Drugs that Can be Procured through Manual for Procurement of Goods, Second Edition, 2024
GTE
11.25 mg
119. Peri toneal Dialysis Solution With 1.5% Dextrose
Annexure 32: FAQs About Public Procurement Policy for MSEs
&
Peritoneal Dialysis Solution With 2.5% Dextrose Order, 2012142
120. Hum an Growth Hormone- Each Cartridge to contain:
(Refer Para 1.11.2-7-e))
Somatropin 16 IU (R-DNA Origin)/ Somatropin 5.3 mg/ml (R-DNA Origin)
Question 1: What is the share of procurement from MSEs out of the total procurement made by Central
Government Ministries/ Departments/ Public Sector Undertakings?
Answer. Under amended Public Procurement Policy for MSEs, Order 2012 a minimum 25 per cent
share out of the total annual procurement by Central Government Ministries / Departments / Public
Sector Undertakings are to be made from MSEs.
Question 2: Is there any reservation for MSEs owned by SC/ST/ Women entrepreneurs?
Answer. Yes, out of 25% target of annual procurement from MSEs (Not in the specific tender), a sub-
target of 4% of annual procurement from MSEs is earmarked for procurement from MSEs owned by
Scheduled Caste (SC) / Scheduled Tribe (ST) entrepreneurs and 3% of annual procurement from MSEs
is earmarked for procurement from MSEs owned by women entrepreneur. However, in event of failure
of such MSEs to participate in tender process or meet tender requirements and L1 price, 4% sub-target
for procurement earmarked for MSEs owned by SC/ST entrepreneurs and 3% earmarked to women
entrepreneur will also be met from other MSEs.
Question 3: Who is eligible for availing the benefits under the Public Procurement Policy?
Answer. As mentioned in Section 7(4) of Ministry of MSME's Notification No. S.O2119(E) dated 26th
June 2020, an enterprise registered with any other organization under the Ministry of MSME shall
register itself under Udyam Registration. With effect from 01.07.2020, MSEs registered under Udyam
Registration are eligible to avail the benefits under the Policy. MSEs registered under Udyog Aadhaar
Memorandum (UAM), validity of which is till 31.03.2022, are also eligible to avail the benefits under the
Policy.
Question 4: What is the date of implementation of the policy?
Answer. The policy is applicable with effect from 1.4.2012 and became mandatory with effect from
1.4.2015 onwards.
Question 5: Is the Policy transparent, competitive, and cost effective?
Answer. The Policy rests upon core principles of competitiveness, adhering to sound procurement
practices and execution of orders for supply of goods and services in accordance with a system which
is fair, equitable, transparent, competitive, and cost effective.
Question 6: Is the policy implemented in parts or fully from its inception?
Answer. As per Gazette Notification (S.O. 5670(E) dated 8th November 2018, it is mandatory for all
Central Government Ministries / Departments/ CPSEs to procure at least 25% of their annual
procurement from MSEs including 4% from MSEs owned by SC/ST entrepreneur and 3% from MSEs
owned by women entrepreneur.
Question 7: Is there any monitoring system for assessing the Government procurement from MSEs?
Answer. To monitor the progress of procurement by Central Government Ministries/ Departments and
CPSEs from MSEs, Ministry of MSME has launched the MSME Sambandh Portal on 8th December
2017 for uploading procurement details by all CPSEs on a monthly and an annual basis which is
regularly monitored by the Ministry.
Question 8: Is there a price matching facility for procurement from MSEs over large scale?
Answer.
(i) Price quotation in tenders: In tender, participating Micro and Small Enterprises, quoting price within
price band of L1+15 per cent shall also be allowed to supply a portion of requirement by bringing down
their price to L1 price in a situation where L1 price is from someone other than a Micro and Small
Enterprise and such MSE shall be allowed to supply up to 25 per cent of total tender value.
(ii) In case of more than one such Micro and Small Enterprise, the supply shall be shared proportionately
(to tendered quantity).
142 https://www.dcmsme.gov.in/FAQs-PPP_25032022.pdf
308 309Annexure 32: FAQs About Public Procurement Policy for MSEs Order, 2012
Question 9: What steps are to be taken by the Central Government Ministries/ Departments/ CPSEs
to develop MSE Vendors to achieve their targets for MSEs procurement?
Answer. The Central Government Ministries/ Departments/ Public Sector Undertakings shall take
necessary steps to develop appropriate vendors by organizing Vendor Development Programmes
(VDPs) or Buyer-Seller Meets focused on developing MSEs for procurement through the GeM Portal.
To develop vendors belonging to MSEs for Public Procurement Policy, the Ministry of MSME is regularly
organizing State Level VDPs and National Level VDPs under the Procurement and Marketing Support
Scheme.
Question 10: What steps are to be taken by the Central Government Ministries/ Departments/ CPSEs
to develop vendors from MSEs owned by SC/ST/Women entrepreneurs?
Answer. For enhancing the participation of MSEs owned by SCs / STs/ Women in Government
procurement, Central Government Ministries / Departments / CPSEs must take the following steps:
i. Special Vendor Development Programmes/ Buyer-Seller Meets would be conducted by
Departments/ CPSEs for SC/STs and Women.
ii. Outreach programmes will be conducted by National Small Industries Corporation (NSIC) to cover
more and more MSEs from SC/STs under its schemes of consortia formation; and iii. NSIC would open
a special window for SCs/ STs under its Single Point Registration Scheme (SPRS). iv. A National SC/ST
hub scheme was launched in October 2016, for providing handholding support to SC/ST entrepreneur
which is being coordinated / implemented by the NSIC under this Ministry.
Question 11: What are the other benefits /facilities available to the MSEs under the policy?
Answer. To reduce transaction cost of doing business, MSEs will be facilitated by providing them tender
sets free of cost, exempting MSEs from payment of earnest money deposit, adopting e-procurement to
bring in transparency in tender process. However, exemption from paying of Performance Bank
Guarantee is not covered under the policy. MSEs may also be given relaxation in prior turnover and
prior experience criteria during the tender process.
Question 12: Is there any review mechanism for monitoring and reviewing of the policy?
Answer. A Review Committee has been constituted under the Chairmanship of Secretary, Ministry of
MSME for monitoring and reviewing of Public Procurement Policy for MSEs. M/O MSME will review
and/or modify the composition of the Committee as and when required. This Committee will, inter alia,
review the list of 358 items reserved for exclusive purchase from MSEs on a continuous basis, consider
requests from Central Government Departments, CPSEs for exemption from 25% target on a case-to-
case basis and monitor achievements under the Policy.
Question 13: What is the grievance redressal mechanism in case of non-compliance of the Policy by
any Government Department?
Answer. To redress the grievances of MSEs related to non-compliance of the Policy a Grievance Cell
named “CHAMPION Portal” has been set up in the Ministry of MSME.
Question 14: Whether there is any kind of purchase that has been kept out of the purview of
procurement under the Policy? If yes, how is the monitoring of the set goal done?
Answer. Given their unique nature, Defence armament imports will not be included in computing 25%
goal for M/o Defence. In addition, Defence Equipments like weapon systems, missiles, etc. will remain
out of purview of such policy of reservation. Monitoring of goals set under the policy will be done, in so
far as they relate to the Defence sector, by Ministry of Defence itself in accordance with suitable
procedures to be established by them.
Question 15: From where can the details of the Policy be obtained?
Answer. Policy details are available on the website of this office at www.dcmsme.gov.in.
Question 16: Is this policy mandatory under any Act?
Answer. Yes, the Policy is mandatory and notified under the MSMED Act, 2006.
Question 17: How many items are reserved for exclusive purchase from MSEs?
Answer. There are 358 items reserved for exclusive purchase from MSE Sector.
Question 18: Whether this policy is applicable for works/ trading activities also?
Answer. Policy is meant for procurement of only goods produced and services rendered by MSEs.
However, traders/ distributors/ sole agent/ Works Contract are excluded from the purview of Public
Procurement Policy for MSEs Order,2012.
Question 19: Whether the Policy is applicable for MSEs registered with NSIC?
310Annexure 32: FAQs About Public Procurement Policy for MSEs Order, 2012 Manual for Procurement of Goods, Second Edition, 2024
Question 9: What steps are to be taken by the Central Government Ministries/ Departments/ CPSEs Answer. The Policy is applicable for all MSEs registered under Udyam Registration and Udyog Aadhar
to develop MSE Vendors to achieve their targets for MSEs procurement? Memorandum (valid till 31.03.2022).
Answer. The Central Government Ministries/ Departments/ Public Sector Undertakings shall take Question 20: Whether the Policy provides benefits for exemption from Security Deposit/ Performance
necessary steps to develop appropriate vendors by organizing Vendor Development Programmes Bank Guarantee to MSEs?
(VDPs) or Buyer-Seller Meets focused on developing MSEs for procurement through the GeM Portal. Answer. No, there is no exemption on Security Deposit/ Performance Bank Guarantee under the Policy.
To develop vendors belonging to MSEs for Public Procurement Policy, the Ministry of MSME is regularly
Question 21: Can MSEs quoting a price within the band L1+15% be given complete supply to tender
organizing State Level VDPs and National Level VDPs under the Procurement and Marketing Support
in case tender item cannot be split /divided?
Scheme.
Answer. In case of tender item cannot be split or divided, etc. the MSE quoting a price within the band
Question 10: What steps are to be taken by the Central Government Ministries/ Departments/ CPSEs
L1+15% may be awarded for full/ complete supply of total tendered value to MSE, considering the spirit
to develop vendors from MSEs owned by SC/ST/Women entrepreneurs?
of the Policy for enhancing Govt. Procurement from MSEs.
Answer. For enhancing the participation of MSEs owned by SCs / STs/ Women in Government
Question 22: Which are the MSEs owned by SC/ST enterprises?
procurement, Central Government Ministries / Departments / CPSEs must take the following steps:
Answer. The definition of MSEs owned by SC/ ST is as given under:
i. Special Vendor Development Programmes/ Buyer-Seller Meets would be conducted by
Departments/ CPSEs for SC/STs and Women. (a) In case of proprietary MSE, proprietor(s) shall be SC /ST.
ii. Outreach programmes will be conducted by National Small Industries Corporation (NSIC) to cover (b) In case of partnership MSE, the SC / ST partners shall be holding at least 51% shares in the unit.
more and more MSEs from SC/STs under its schemes of consortia formation; and iii. NSIC would open (c) In case of Private Limited Companies, at least 51% share shall be held by SC/ST promoters.
a special window for SCs/ STs under its Single Point Registration Scheme (SPRS). iv. A National SC/ST
Question 23: Can the Central Government Ministries/ Departments/ CPSEs who have a meagre value
hub scheme was launched in October 2016, for providing handholding support to SC/ST entrepreneur
of total procurement be exempted from the Policy?
which is being coordinated / implemented by the NSIC under this Ministry.
Answer. The Policy is applicable to all the Central Government Ministries / Departments / CPSEs,
Question 11: What are the other benefits /facilities available to the MSEs under the policy? irrespective of the volume and nature of procurement.
Answer. To reduce transaction cost of doing business, MSEs will be facilitated by providing them tender
Question 24: Does the Policy have a provision for exemption from 25% procurement target?
sets free of cost, exempting MSEs from payment of earnest money deposit, adopting e-procurement to
Answer. The Review Committee may consider any request of Ministries / Departments / CPSEs for
bring in transparency in tender process. However, exemption from paying of Performance Bank
exemption from the present 25% procurement targets on a case-to-case basis.
Guarantee is not covered under the policy. MSEs may also be given relaxation in prior turnover and
prior experience criteria during the tender process. Question 25: Does laminated paper Gr. I, II and III fall under the paper conversion product (Sl.No.202)
and is a reserved item for exclusive procurement from MSEs?
Question 12: Is there any review mechanism for monitoring and reviewing of the policy?
Answer. As per Policy Circular No. 21(6)/2016-MA dt. 26th May 2016, it is clarified that only paper
Answer. A Review Committee has been constituted under the Chairmanship of Secretary, Ministry of
bags, envelopes, ice-cream cups, paper cups and saucers and paper plates are covered under the
MSME for monitoring and reviewing of Public Procurement Policy for MSEs. M/O MSME will review
head "Paper Conversion products" at SI. No. 202 of the list of reserved items under the Public
and/or modify the composition of the Committee as and when required. This Committee will, inter alia,
Procurement Policy for MSEs Order-2012.Accordingly, the description of SI. No. 202 as indicated in the
review the list of 358 items reserved for exclusive purchase from MSEs on a continuous basis, consider
English version of the Reserved List will be applicable.
requests from Central Government Departments, CPSEs for exemption from 25% target on a case-to-
case basis and monitor achievements under the Policy. Question 26: Are MSEs having Udyam Registration Certificate eligible for availing benefits under the
PP Policy?
Question 13: What is the grievance redressal mechanism in case of non-compliance of the Policy by
any Government Department? Answer. Yes, Udyog Aadhar has been replaced with Udyam Registration Certificate w.e.f. 01.07.2020.
Udyam Registered MSMEs can avail the benefits under the Public Procurement Policy. The UAM will
Answer. To redress the grievances of MSEs related to non-compliance of the Policy a Grievance Cell
also remain valid till 31.03.2022.
named “CHAMPION Portal” has been set up in the Ministry of MSME.
Question 27: Does the Ministry give any certificate for MSEs having Udyam Registration?
Question 14: Whether there is any kind of purchase that has been kept out of the purview of
procurement under the Policy? If yes, how is the monitoring of the set goal done? Answer. The Erstwhile Udyog Aadhaar Memorandum (UAM valid till 31.03.2022) has been replaced
by Udyam Registration Certificate (w.e.f. 01.07.2020). As part of ease of doing business, Udyam
Answer. Given their unique nature, Defence armament imports will not be included in computing 25%
Registration Certificate (URC) has been introduced through a dedicated portal on self-certification
goal for M/o Defence. In addition, Defence Equipments like weapon systems, missiles, etc. will remain
basis. An acknowledgement of URC is generated online instantly which is accepted by all Central
out of purview of such policy of reservation. Monitoring of goals set under the policy will be done, in so
Government Ministries / Departments / CPSEs and State Govts.
far as they relate to the Defence sector, by Ministry of Defence itself in accordance with suitable
procedures to be established by them. Question 28: Is the Public Procurement Policy applicable to State Governments/ State Departments/
State PSEs?
Question 15: From where can the details of the Policy be obtained?
Answer. The Public Procurement Policy for MSEs Order, 2012 is applicable to Central Government
Answer. Policy details are available on the website of this office at www.dcmsme.gov.in.
Ministries/ Departments and CPSEs. This Policy is not applicable to State Government Ministries/
Question 16: Is this policy mandatory under any Act? Departments/ PSEs.
Answer. Yes, the Policy is mandatory and notified under the MSMED Act, 2006.
Question 29: Are the benefits of Public Procurement Policy applicable to MSEs who are not registered
Question 17: How many items are reserved for exclusive purchase from MSEs? for the tendered items?
Answer. There are 358 items reserved for exclusive purchase from MSE Sector. Answer. The benefits of PPP should be given to all eligible MSEs irrespective of relevance of product
Question 18: Whether this policy is applicable for works/ trading activities also? Category and as per Sl. No. 3 of FAQ.
Answer. Policy is meant for procurement of only goods produced and services rendered by MSEs. Question 30: Can the relaxation of norms for start-ups and MSEs in Public Procurement Policy in prior
However, traders/ distributors/ sole agent/ Works Contract are excluded from the purview of Public experience and prior turnover criteria be given to all MSEs?
Procurement Policy for MSEs Order,2012. Answer. It is clarified that all Central Government Ministries/ Departments/ Central Public Sector
Question 19: Whether the Policy is applicable for MSEs registered with NSIC? Undertakings may relax conditions of prior turnover and prior experience with respect to Micro and
310 311Annexure 32: FAQs About Public Procurement Policy for MSEs Order, 2012
Small Enterprises in all public procurement, subject to meeting of quality and technical specifications
(In exercise of Para 16 of Public Procurement Policy for Micro and Small Enterprises, Order 2012).
However, there may be circumstances (like procurement of items related to public safety, health, critical
security operations and equipment, etc.) where procuring entity may prefer the vendor to have prior
experience rather than giving orders to new entities (O.M.No.F.20/2/2014PPD(Pt.) dated 20.09.2016
issued by DoE).
Question 31: Has the Ministry clarified the sub target of procurement from SC/STs/Women
entrepreneurs under amended Public Procurement Policy for MSEs, Order 2012?
Answer. It is clarified that sub-targets of 4% (within 25% of annual procurement target) and 3% (within
25% of annual procurement target) have been earmarked for procurement from MSEs owned by
SC&ST and Women entrepreneurs, respectively under the amended Public Procurement Policy for
MSEs Order, 2012.
Question 32: Are Works Contracts a part of Services? What is the difference between Works and
Services?
Answer. Works Contracts are not covered under the purview of Public Procurement Policy for MSEs.
The definition is available in GFR Rules 130, 143, 177 & 197.
Question 33: Is there any provision to take action against the defaulting MSEs under the Policy?
Answer. There is no such provision under the Policy. The procuring entity may take appropriate action
as per terms and conditions (T&C) of the tender documents and/or as per GFR Rules.
Question 34: Are financial institutions/ autonomous bodies included in the PP Policy?
Answer. The Policy is applicable for all Central Government Ministries/ Departments and CPSEs.
Question 35: Can the Ministry take action against the procuring agency for Delay in return of the
Security Deposit of the MSEs?
Answer. There is no such provision under the Policy. The matter can be referred to the department
concerned for taking appropriate action in the interest of the MSE complainant.
Question 36: Is it mandatory for MSEs to disclose their status as SC/ST/Women in Udyam Registration
Certificate (URC)?
Answer. Yes, it is mandatory to disclose the status as SC/ST/Women for in Udyam Registration.
Question 37: Have the State Governments been asked to frame a Public Procurement Policy for
MSEs?
Answer. Yes, all the State Governments have been requested to frame the Public Procurement Policy
on similar lines.
Question 38: Have all the CPSEs been uploading their monthly and annual procurement details, on
MSME SAMBANDH Portal?
Answer. Most of the CPSEs are uploading their procurement details on the portal.
Question 39: Is there any provision to take action against the procuring agency for noncompliance of
PPP-MSE under the Policy?
Answer. No, there is no such provision in the Policy.
Question 40: What is the objective of the Policy?
Answer. The objective of the Policy is to promote Micro and Small Enterprises (MSEs) by improving
their market access and competitiveness through: - Increased participation in Government purchase.
• Encouraging relationship (including product development) between MSEs and Public Sector
Undertaking (PSEs).
• Increased share of supplies of MSEs to Central Government Ministries/ Departments and CPSEs.
• Increased share of supplies of MSEs to Central Government Ministries/ Departments and CPSEs.
Question 41: What are the items or goods which can be procured from MSEs to achieve the target of
25% from MSEs?
Answer. To achieve the target Government / CPSEs they can procure.
i. The items from the list of 358 items reserved for procurement from MSEs.
ii. Items which are being manufactured by MSEs, besides reserved items.
Question 42: How is the status of Enterprises as MSEs be verified?
Answer. The status of enterprises as MSEs can be verified through their Udyam Registration Certificate
or UAM certificate, which is valid till 31st March, 2022.As per notification No. S.O. 2119(E) dated
312Annexure 32: FAQs About Public Procurement Policy for MSEs Order, 2012 Manual for Procurement of Goods, Second Edition, 2024
Small Enterprises in all public procurement, subject to meeting of quality and technical specifications 26.06.2020, in case of any discrepancy or complaint, the General Manager of the District Industries
(In exercise of Para 16 of Public Procurement Policy for Micro and Small Enterprises, Order 2012). Centre of the District concerned shall undertake an inquiry for verification of the details of Udyam
However, there may be circumstances (like procurement of items related to public safety, health, critical Registration/UAM submitted by the enterprise and thereafter forward the matter with necessary remarks
security operations and equipment, etc.) where procuring entity may prefer the vendor to have prior to the Director or Commissioner or Industry Secretary concerned of the State Government who after
experience rather than giving orders to new entities (O.M.No.F.20/2/2014PPD(Pt.) dated 20.09.2016 issuing a notice to the enterprise and after giving an opportunity to present its case and based on the
issued by DoE). findings, may amend the details or recommend to the Ministry of MSME, Government of India, for
cancellation of the Udyam Registration Certificate/UAM.
Question 31: Has the Ministry clarified the sub target of procurement from SC/STs/Women
entrepreneurs under amended Public Procurement Policy for MSEs, Order 2012? Question 43: Can sub-contracting be considered under the procurement target from MSE?
Answer. It is clarified that sub-targets of 4% (within 25% of annual procurement target) and 3% (within Answer. Yes, if subcontract is given to MSEs, it will be considered as procurement from MSEs.
25% of annual procurement target) have been earmarked for procurement from MSEs owned by Question 44: If MSEs participate in tender but the procuring agency denies providing benefits under
SC&ST and Women entrepreneurs, respectively under the amended Public Procurement Policy for the Policy, how can the problem be addressed?
MSEs Order, 2012. Answer. The problem can be resolved through the Grievance Cell constituted to tackle such situations
Question 32: Are Works Contracts a part of Services? What is the difference between Works and and the matter may be referred to the procuring agency concerned to redress the problem.
Services? Question 45 What are the steps taken by the Ministry of MSME to promote marketing through GeM
Answer. Works Contracts are not covered under the purview of Public Procurement Policy for MSEs. portal for supply of Goods or rendering services from MSEs to Government Departments and CPSEs?
The definition is available in GFR Rules 130, 143, 177 & 197. Answer. CEO, GeM has been requested to make a provision in the GeM portal for procurement of
Question 33: Is there any provision to take action against the defaulting MSEs under the Policy? goods and services from MSEs through linking URC.
Answer. There is no such provision under the Policy. The procuring entity may take appropriate action • Udyam Registration Portal has a facility through which an entrepreneur can opt for linking itself
as per terms and conditions (T&C) of the tender documents and/or as per GFR Rules. with Government e-market (GeM) place by selecting an option on Udyam Portal. The enterprise will be
Question 34: Are financial institutions/ autonomous bodies included in the PP Policy? linked to GeM portal and flow of information will start between these two portals. With this facility, MSEs
can link themselves with the Government’s procurement system and can participate in Government’s
Answer. The Policy is applicable for all Central Government Ministries/ Departments and CPSEs.
mandatory procurement programme from MSEs.
Question 35: Can the Ministry take action against the procuring agency for Delay in return of the
• All CPSEs have been requested to procure goods and services from MSEs, through GeM portal
Security Deposit of the MSEs?
only.
Answer. There is no such provision under the Policy. The matter can be referred to the department
• The Ministry of MSME has signed an MOU with CEO, GeM, for mobilizing MSEs for onboarding
concerned for taking appropriate action in the interest of the MSE complainant.
themselves on the GeM portal for supply of goods & services from MSEs.
Question 36: Is it mandatory for MSEs to disclose their status as SC/ST/Women in Udyam Registration
• All UAM holders had been requested to register themselves on GeM portal for supply of goods
Certificate (URC)?
and services through GeM portal.
Answer. Yes, it is mandatory to disclose the status as SC/ST/Women for in Udyam Registration.
Question 46: What is the difference between PPP-MII Order, 2017 and PPP-MSE Order, 2012?
Question 37: Have the State Governments been asked to frame a Public Procurement Policy for
Answer. The Public Procurement Policy for MSEs Order, 2012 is a delegated legislation deriving
MSEs?
authority from the Act of Parliament. PPP-MII, Order, 2017 is an executive Order.
Answer. Yes, all the State Governments have been requested to frame the Public Procurement Policy
Question 47: Can Joint Ventures take the benefits of the Public Procurement Policy for MSEs Order,
on similar lines.
2012?
Question 38: Have all the CPSEs been uploading their monthly and annual procurement details, on
Answer. No, Under Udyam Registration (and earlier under UAM), there is no provision of registration
MSME SAMBANDH Portal?
of Joint Ventures. As mentioned in S. No. 3 above, benefits of the Public Procurement Policy for MSEs
Answer. Most of the CPSEs are uploading their procurement details on the portal. Order, 2012 can be availed by those MSEs which are registered on the Udyam Registration portal.
Question 39: Is there any provision to take action against the procuring agency for noncompliance of Question 48: Can Consortiums with Foreign Company takes the benefits of the Public Procurement
PPP-MSE under the Policy? Policy for MSEs Order, 2012?
Answer. No, there is no such provision in the Policy. Answer. No, Under Udyam Registration (and earlier under UAM), there is no provision of registration
Question 40: What is the objective of the Policy? of Consortium. As mentioned in S. No. 3 above, benefits of the Public Procurement Policy for MSEs
Order, 2012 can be availed by those MSEs which are registered on the Udyam Registration portal.
Answer. The objective of the Policy is to promote Micro and Small Enterprises (MSEs) by improving
their market access and competitiveness through: - Increased participation in Government purchase. Question 49: Can trader benefits from Public Procurement Policy, for MSEs Order, 2012?
• Encouraging relationship (including product development) between MSEs and Public Sector Answer. No, as mentioned in O.M. No. 5/2(2)/2021-E/P & G/Policy dated 02.07.2021, Retail and
Undertaking (PSEs). Wholesale traders can register on Udyam Registration Portal for the purpose of Priority Sector Lending
(PSL) only.
• Increased share of supplies of MSEs to Central Government Ministries/ Departments and CPSEs.
• Increased share of supplies of MSEs to Central Government Ministries/ Departments and CPSEs.
Question 41: What are the items or goods which can be procured from MSEs to achieve the target of
25% from MSEs?
Answer. To achieve the target Government / CPSEs they can procure.
i. The items from the list of 358 items reserved for procurement from MSEs.
ii. Items which are being manufactured by MSEs, besides reserved items.
Question 42: How is the status of Enterprises as MSEs be verified?
Answer. The status of enterprises as MSEs can be verified through their Udyam Registration Certificate
or UAM certificate, which is valid till 31st March, 2022.As per notification No. S.O. 2119(E) dated
312 313Manual for Procurement of Goods, Second Edition, 2024
Annexure 33: Model Clause/ Certificate to be inserted in tenders,
etc., w.r.t Restrictions under Rule 144(xi) GFR 2017
(Refer para 1.11.4 -7)
(While adhering to the substance of the Order, procuring entities and GeM are free to appropriately
modify the wording of the clause/ certificate based on their past experience, local needs, etc.)
A. Model Clauses for Tenders (including tenders issued manually or any electronic portal, including
GeM):
I. Any bidder from a country which shares a land border with India will be eligible to bid in any
procurement whether of goods, services (including consultancy services and non-consultancy services)
or works (including turnkey projects) only if the bidder is registered with the Competent Authority.
Further, any bidder (including bidder from India) having specified Transfer of Technology (ToT)
arrangement with an entity from a country which shares a land border with India, shall also require to
be registered with the same competent authority.
II. “Bidder” (including the term ‘bidder’, ‘consultant’ or ‘service provider’ in certain contexts) means any
person or firm or company, including any member of a consortium or joint venture (that is an association
of several persons, or firms or companies), every artificial juridical person not falling in any of the
descriptions of bidders stated hereinbefore, including any agency branch or office controlled by such
person, participating in a procurement process.
III. “Bidder (or entity) from a country which shares a land border with India" for the purpose of this Order
means: -
(a) An entity incorporated, established, or registered in such a country; or
(b) A subsidiary of an entity incorporated, established, or registered in such a country; or
(c) An entity substantially controlled through entities incorporated, established, or registered in such a
country; or
(d) An entity whose beneficial owner is situated in such a country; or
(e) An Indian (or other) agent of such an entity; or
(f) A natural person who is a citizen of such a country; or
(g) A consortium or joint venture where any member of the consortium or joint venture falls under any
of the above
IV. The beneficial owner for the purpose of (III) above will be as under:
1. In case of a company or Limited Liability Partnership, the beneficial owner is the natural person(s),
who, whether acting alone or together, or through one or more juridical person, has a controlling
ownership interest or who exercises control through other means.
Explanation-
a. “Controlling ownership interest” means ownership of or entitlement to more than twenty-five per cent,
of shares or capital or profits of the company;
b. “Control” shall include the right to appoint majority of the directors or to control the management or
policy decisions including by virtue of their shareholding or management rights or shareholders
agreements or voting agreements;
2. In case of a partnership firm, the beneficial owner is the natural person(s) who, whether acting alone
or together, or through one or more juridical person, has ownership of entitlement to more than fifteen
per cent of capital or profits of the partnership;
3. In case of an unincorporated association or body of individuals, the beneficial owner is the natural
person(s), who, whether acting alone or together, or through one or more juridical person, has
ownership of or entitlement to more than fifteen per cent of the property or capital or profits of such
association or body of individuals;
314Manual for Procurement of Goods, Second Edition, 2024 Annexure 33: Model Clause/ Certificate to be inserted in tenders, etc., w.r.t Restrictions under Rule
144(xi) GFR 2017
4. Where no natural person is identified under (1) or (2) or (3) above, the beneficial owner is the relevant
natural person who holds the position of senior managing official;
Annexure 33: Model Clause/ Certificate to be inserted in tenders,
5. In case of a trust, the identification of beneficial owner(s) shall include identification of the author of
etc., w.r.t Restrictions under Rule 144(xi) GFR 2017 the trust, the trustee, the beneficiaries with fifteen per cent or more interest in the trust and any other
natural person exercising ultimate effective control over the trust through a chain of control or
(Refer para 1.11.4 -7)
ownership.
(While adhering to the substance of the Order, procuring entities and GeM are free to appropriately
V. An Agent is a person employed to do any act for another, or to represent another in dealings with
modify the wording of the clause/ certificate based on their past experience, local needs, etc.)
third person.
A. Model Clauses for Tenders (including tenders issued manually or any electronic portal, including
VI. [To be inserted in tenders for Works contracts, including Turnkey contracts] The successful bidder
GeM):
shall not be allowed to sub-contract works to any contractor from a country which shares a land border
I. Any bidder from a country which shares a land border with India will be eligible to bid in any with India unless such contractor is registered with the Competent Authority.
procurement whether of goods, services (including consultancy services and non-consultancy services) VII. The registration shall be valid at the time of submission of bid and at the time of acceptance of bid.
or works (including turnkey projects) only if the bidder is registered with the Competent Authority.
VIII. If the bidder was validly registered at the time of acceptance I placement of order, registration shall
Further, any bidder (including bidder from India) having specified Transfer of Technology (ToT)
not be a relevant consideration during contract execution.
arrangement with an entity from a country which shares a land border with India, shall also require to
Model Certificate for Tenders:
be registered with the same competent authority.
“I have read the clause regarding restrictions on procurement from a bidder of a country which shares
II. “Bidder” (including the term ‘bidder’, ‘consultant’ or ‘service provider’ in certain contexts) means any
a land border with India; I certify that this bidder is not from such a country or, if from such a country,
person or firm or company, including any member of a consortium or joint venture (that is an association
has been registered with the Competent Authority. I hereby certify that this bidder fulfils all requirements
of several persons, or firms or companies), every artificial juridical person not falling in any of the
in this regard and is eligible to be considered. [Where applicable, evidence of valid registration by the
descriptions of bidders stated hereinbefore, including any agency branch or office controlled by such
Competent Authority shall be attached.]"
person, participating in a procurement process.
Model Certificate for Tenders for Works involving possibility of sub-contracting:
III. “Bidder (or entity) from a country which shares a land border with India" for the purpose of this Order
“I have read the clause regarding restrictions on procurement from a bidder of a country which shares
means: -
a land border with India and on sub-contracting to contractors from such countries; I certify that this
(a) An entity incorporated, established, or registered in such a country; or
bidder is not from such a country or, if from such a country, has been registered with the Competent
(b) A subsidiary of an entity incorporated, established, or registered in such a country; or
Authority and will not sub-contract any work to a contractor from such countries unless such contractor
(c) An entity substantially controlled through entities incorporated, established, or registered in such a is registered with the Competent Authority. I hereby certify that this bidder fulfils all requirements in this
country; or regard and is eligible to be considered. [Where applicable, evidence of valid registration by the
(d) An entity whose beneficial owner is situated in such a country; or Competent Authority shall be attached.]"
(e) An Indian (or other) agent of such an entity; or Model additional certificate by Bidders in the cases of specified ToT:
(f) A natural person who is a citizen of such a country; or "I have read the clause regarding restrictions on procurement from a bidder having Transfer of
(g) A consortium or joint venture where any member of the consortium or joint venture falls under any Technology (ToT) arrangement. I certify that this bidder does not have any ToT arrangement requiring
of the above registration with the competent authority. "
IV. The beneficial owner for the purpose of (III) above will be as under: OR
1. In case of a company or Limited Liability Partnership, the beneficial owner is the natural person(s), "I have read the clause regarding restrictions on procurement from a bidder having Transfer of
who, whether acting alone or together, or through one or more juridical person, has a controlling Technology (ToT) arrangement. I certify that this bidder has valid registration to participate in this
ownership interest or who exercises control through other means. procurement. "
Explanation- B. Model Certificate for GeM (to be taken by the GeM from seller during registration on GeM. GeM
should also obtain this certificate from all existing bidders as soon as possible):
a. “Controlling ownership interest” means ownership of or entitlement to more than twenty-five per cent,
of shares or capital or profits of the company; “I have read the clause regarding restrictions on procurement from a bidder of a country which shares
a land border with India; I certify that this vendor/ bidder is not from such a country and does not have
b. “Control” shall include the right to appoint majority of the directors or to control the management or
any specified Transfer of Technology (ToT) from such a country or, if from such a country or if having
policy decisions including by virtue of their shareholding or management rights or shareholders
specified ToT from such a country has been registered with the Competent Authority. I hereby certify
agreements or voting agreements;
that this vendor/ bidder fulfils all requirements in this regard and is eligible to be considered for
2. In case of a partnership firm, the beneficial owner is the natural person(s) who, whether acting alone
procurement on GeM. [Where applicable, evidence of valid registration by the Competent Authority
or together, or through one or more juridical person, has ownership of entitlement to more than fifteen
shall be attached.]"
per cent of capital or profits of the partnership;
3. In case of an unincorporated association or body of individuals, the beneficial owner is the natural
person(s), who, whether acting alone or together, or through one or more juridical person, has
ownership of or entitlement to more than fifteen per cent of the property or capital or profits of such
association or body of individuals;
314 315Manual for Procurement of Goods, Second Edition, 2024
Annexure 34: Guidelines for Evaluation of Concurrent Application of
the MSE and MII Preferences
(Refer Para 7.5.1)
1. The concurrent application of the two procurement orders i.e., MSE Procurement Order of 2012
and PPP-MII Order may create confusion to the procuring entities on how to evaluate the bidders
falling within the purview of both policies. To bring predictability both to the procuring entities as
well as bidders, DoE issued guidelines. These guidelines are explained below. Examples to
illustrate the application of these guidelines are given in the Annex to this Annexure.
2. The Class-I local suppliers, under PPP-Mll Order, participating in any government tender may or
may not be MSEs, as defined under the MSME Act. Similarly, MSEs participating in any government
tender, may or may not be Class-I local suppliers. Suppliers may be categorised into the following
four broad categories for consideration or applicability of purchase preference:
Category: If Supplier is: Terminology: Supplier Acronym for this Para
both MSE & Class-I local supplier "MSE Class-I local" M-C1
MSE but not Class-I local supplier "MSE but non-Class-l local" M-NC1
not MSE but is a Class-I local supplier "Non-MSE but Class-I local" NM-C1
Supplier is neither MSE nor Class-I local "Non-MSE non-Class-l local" NM-NC1
3. The applicability of PPP-MSE Order and PPP-Mll Order in various scenarios, involving
simultaneous purchase preference to MSEs and Class-I local suppliers under PPP-MSE Order and
PPP-Mll Order respectively, shall be as under:
a) Scenario-1: Items covered under Para 3(a) of PPP- Mll Order, 2017 for which Nodal Ministry
has notified sufficient local capacity and competition [(para 1.11.3-2-a) of this manual)]: For
these items, only Class-I local suppliers are eligible to bid, irrespective of purchase value.
Hence, Class-Il local suppliers or Non-local suppliers, including MSEs, which are Class-Il local
suppliers/ Non-local suppliers, are not eligible to bid. Possible scenarios can be as follows:
i) L-1 is an "MSE Class-I local supplier" - 100% of the tendered quantity is to be awarded
to L-1.
ii) L-1 is "Non-MSE but Class-I local supplier" - Purchase preference is given to ‘MSEs
Class-I local supplier’ (if any and eligible - 25% quantity,) as per PPP-MSE Order.
Balance quantity is to be awarded to the L-1 bidder.
b) Scenario 2: Items reserved exclusively for procurement from MSEs as per PPP-MSE Order:
These items are reserved exclusively for purchase from MSEs. Hence, non-MSEs are not
eligible to bid for these items. Possible scenarios can be as follows:
i) L-1 is an "MSE Class-I local supplier" - 100% of the tendered quantity is to be awarded
to L-1
ii) L-1 is "MSE non-Class-l local supplier" - Purchase preference (50% quantity) is to be
given to “MSE Class-I local supplier” if any and eligible, as per PPP-Mll Order. Balance
quantity is to be awarded to L-1 bidder.
c) If items are neither notified for sufficient local capacity nor reserved for MSEs, then the
process will be as follows:
i) Scenario 3: Items covered under para 1.11.3-3) b) of this manual are divisible items,
and both MSEs, as well as Class-I local suppliers, are eligible for purchase preference.
Possible scenarios can be as follows:
1) L-1 is "MSE Class-I local supplier" - 100% of the tendered quantity is to be
awarded to L-1.
2) L-1 is "Non-MSE but Class-I local supplier" - Purchase preference (25%
quantity) is to be given to “MSEs, if eligible, as per PPP-MSE Order. Balance
quantity is to be awarded to L-1 bidder.
316Manual for Procurement of Goods, Second Edition, 2024 Annexure 34: Guidelines for Evaluation of Concurrent Application of the MSE and MII Preferences
3) L-1 is "MSE but non-Class-l local supplier" - Purchase preference (50%
quantity) is to be given to “Class-I local suppliers, if eligible, as per PPP-Mll
Annexure 34: Guidelines for Evaluation of Concurrent Application of Order. Balance quantity is to be awarded to L-1 bidder.
the MSE and MII Preferences 4) L-1 is "Non-MSE non-Class-l local supplier" – Firstly, purchase preference
(25% quantity) is to be given to MSEs (if any and eligible) as per PPP-MSE
(Refer Para 7.5.1)
Order. Thereafter, purchase preference is to be given to Class-I local
1. The concurrent application of the two procurement orders i.e., MSE Procurement Order of 2012 suppliers for "50% of the tendered quantity minus quantity allotted to MSEs
and PPP-MII Order may create confusion to the procuring entities on how to evaluate the bidders above" (i.e., 37.5%) if any and eligible as per PPP- Mll Order. If there is an
falling within the purview of both policies. To bring predictability both to the procuring entities as eligible ‘MSE Class-I local supplier’, then he should be firstly given purchase
well as bidders, DoE issued guidelines. These guidelines are explained below. Examples to preference of 25% as MSE, if eligible as per PP-MSE order, and a further
illustrate the application of these guidelines are given in the Annex to this Annexure. purchase preference for "50% of the tendered quantity minus quantity allotted
2. The Class-I local suppliers, under PPP-Mll Order, participating in any government tender may or as MSE" (i.e. 37.5%) if eligible as per PPP- Mll Order – therefore a total of
may not be MSEs, as defined under the MSME Act. Similarly, MSEs participating in any government 62.5% quantity. For the balance quantity, contract is to be awarded to L-1
tender, may or may not be Class-I local suppliers. Suppliers may be categorised into the following bidder.
four broad categories for consideration or applicability of purchase preference: ii) Scenario 4: Items covered under para 1.11.3-3) b)iii) of this manual are non-divisible
items, and both MSEs and Class-I local suppliers are eligible for purchase preference.
Category: If Supplier is: Terminology: Supplier Acronym for this Para
Possible scenarios can be as follows:
both MSE & Class-I local supplier "MSE Class-I local" M-C1
1) L-1 is an "MSE Class-I local supplier" - A contract is awarded to L-1.
MSE but not Class-I local supplier "MSE but non-Class-l local" M-NC1
2) L-1 is not "MSE Class-I local supplier" but the "MSE Class-I local supplier"
not MSE but is a Class-I local supplier "Non-MSE but Class-I local" NM-C1
falls within 15% margin of purchase preference Purchase preference is to be
Supplier is neither MSE nor Class-I local "Non-MSE non-Class-l local" NM-NC1
given to lowest quoting "MSE Class-I local supplier". If the lowest quoting
3. The applicability of PPP-MSE Order and PPP-Mll Order in various scenarios, involving "MSE Class-I local supplier" does not accept the L-1 rates, the next higher
simultaneous purchase preference to MSEs and Class-I local suppliers under PPP-MSE Order and "MSE Class-I local supplier" falling within 15% margin of purchase preference
PPP-Mll Order respectively, shall be as under: is to be given purchase preference and so on.
a) Scenario-1: Items covered under Para 3(a) of PPP- Mll Order, 2017 for which Nodal Ministry 3) If conditions mentioned in sub-paras (1) and (2) above are not met, i.e., L-1
has notified sufficient local capacity and competition [(para 1.11.3-2-a) of this manual)]: For is neither "MSE Class-I local supplier" nor "MSE Class-I local supplier" is
these items, only Class-I local suppliers are eligible to bid, irrespective of purchase value. eligible to take benefit of purchase preference, the contract is to be awarded/
Hence, Class-Il local suppliers or Non-local suppliers, including MSEs, which are Class-Il local purchase preference to be given in different possible scenarios as under:
suppliers/ Non-local suppliers, are not eligible to bid. Possible scenarios can be as follows: a) L-1 is "MSE but non-Class-l local supplier" or "Non-MSE but Class-I local
i) L-1 is an "MSE Class-I local supplier" - 100% of the tendered quantity is to be awarded supplier" — Contract is to be awarded to L-1.
to L-1. b) L-1 is "Non-MSE non-Class-l local supplier" - First purchase preference
ii) L-1 is "Non-MSE but Class-I local supplier" - Purchase preference is given to ‘MSEs to be given to MSE (class-I local supplier or non-class-I local supplier), if
Class-I local supplier’ (if any and eligible - 25% quantity,) as per PPP-MSE Order. eligible as per PPP-MSE Order. If MSE is not eligible/ does not accept -
Balance quantity is to be awarded to the L-1 bidder. purchase preference to be given to Class- I Local supplier if eligible as
b) Scenario 2: Items reserved exclusively for procurement from MSEs as per PPP-MSE Order: per PPP-Mll Order. If Class-I Local supplier also not eligible/ does not
These items are reserved exclusively for purchase from MSEs. Hence, non-MSEs are not accept — contract to be awarded to L-1.
eligible to bid for these items. Possible scenarios can be as follows: d) Scenario 5: Items reserved for both MSEs and Class-I local suppliers: These items are
i) L-1 is an "MSE Class-I local supplier" - 100% of the tendered quantity is to be awarded reserved exclusively for purchase from MSEs as well as Class-I local suppliers. Hence, only
to L-1 "MSE Class-I local supplier" are eligible to bid for these items. Non-MSEs/ CIass-II local
ii) L-1 is "MSE non-Class-l local supplier" - Purchase preference (50% quantity) is to be suppliers/ Non-local suppliers cannot bid for these items. Hence the question of purchase
given to “MSE Class-I local supplier” if any and eligible, as per PPP-Mll Order. Balance preference does not arise.
quantity is to be awarded to L-1 bidder. e) Scenario 6: Non-local suppliers, including MSEs falling in the category of Non-local suppliers,
c) If items are neither notified for sufficient local capacity nor reserved for MSEs, then the shall be eligible to bid only against Global Tender Enquiry.
process will be as follows:
8. Kindly refer to the illustrative example in the annex to this annexure.
i) Scenario 3: Items covered under para 1.11.3-3) b) of this manual are divisible items,
and both MSEs, as well as Class-I local suppliers, are eligible for purchase preference.
Possible scenarios can be as follows:
1) L-1 is "MSE Class-I local supplier" - 100% of the tendered quantity is to be
awarded to L-1.
2) L-1 is "Non-MSE but Class-I local supplier" - Purchase preference (25%
quantity) is to be given to “MSEs, if eligible, as per PPP-MSE Order. Balance
quantity is to be awarded to L-1 bidder.
316 317Manual for Procurement of Goods, Second Edition, 2024
Annex to Annexure 34: Examples of Evaluation of Concurrent Application of
the MSE and MII Preferences
(Please refer to para 3 of Annexure 34)
Given below are the examples to explain the different scenarios that may arise during the concurrent
evaluation of MSE and Class-I local suppliers. The scenarios are further divided into the various sub-
scenarios considered as ‘Distribution (D)’ to provide clarity on the quantity distribution, which shall take
place among the MSE and Class-I local suppliers. Please note the following acronyms, in table in para
2 of Annexure 34 above.
1. Example explaining applicability in scenario explained in Scenario 3 in Annexure 34 (Divisible
items, both MSEs as well as Class-I local suppliers eligible for purchase preference.) Item —
Desktop computer, Qty — 100 Nos.
i) L-1 is ‘Non-MSE but Class-I Local Supplier’ (NM-C1) [Scenario 3 -2) in Annexure
34] Details of bids received:
Rates D-1 D-2 D-3 D-4
Status of
S.# Bidder quoted Rank
bidder
(INR)
1. A 100 L1 NM-C1 74 (L1) 75 (L1) 75 (L1) 100 (L1)
B L2 Accepts Accepts Does not Does not
2. 110 M-NC1
13 (MSE) 25 (MSE) accept accept
L3 Not Eligible Not Not Eligible Not Eligible
3. C 112 NM-NC1
Eligible
D L4 Accepts Does not Accepts Does not
4. 115 M-NC1
13 (MSE) accept 25 (MSE) accept
E L5 Not Eligible Not Not Eligible Not Eligible
5. 118 NM-C1
Eligible
F L6 Not Eligible Not Not Eligible Not Eligible
6. 120 MC1
Eligible
a) First purchase preference is to be given to MSEs as per PPP-MSE Order.
b) MSE bidders to be invited for placement of 25% of tendered quantity of 100 Nos. i.e., 25 Nos.
c) Those MSE bidders are to be invited whose quoted rates fall within 15% margin of purchase
preference to match the L1 price.
d) Accordingly, the following distributions may happen:
A. Distribution-1 (D-1)
1) MSE bidders B (L2) and D (L4) are invited to match L1 price i.e., INR 100/-
2) Both bidders B and D agree to match the L1 price.
3) The quantity of 25 nos. is distributed equally among bidders B and D i.e., 25/2=12.5
nos. (say 13 nos.)
4) Bidders B and D are awarded the quantity of 13 nos. of computers each (i.e., a
total of 26 nos. of computers placed on MSE bidders)
5) The remaining quantity of 74 nos. of computers [100-26] is placed on the L1 bidder.
B. Distribution-2 (D-2)/ Distribution-3 (D-3)
1) Either bidder B or bidder D agrees to match the L1 price.
2) 25 nos. quantity (25% of 100 nos.) is placed on the bidder (B or D).
3) The balance quantity of 75 nos. computers (100-25) is placed on the L1
bidder.
C. Distribution-4 (D-4)
1) None of the MSE bidders agree to match the L1 price. No MSE preference
given.
2) The entire quantity of 100 nos. computers is placed on the L1 bidder, i.e.,
Bidder “A”, being a Class I bidder.
ii) L-1 is “MSE but non-Class-I Local Supplier (M-NC1) [Scenario 3 -3) in Annexure 34].
Details of bids received:
318Manual for Procurement of Goods, Second Edition, 2024 Annex to Annexure 34: Examples of Evaluation of Concurrent Application of the MSE and MII
Preferences
Annex to Annexure 34: Examples of Evaluation of Concurrent Application of Rates D-1 D-2 D-3 D-4
Status of
the MSE and MII Preferences S.# Bidder quoted Rank
bidder
(INR)
(Please refer to para 3 of Annexure 34) 1. A 100 L1 M-NC1 50 (L1) 50 (L1) 50 (L1) 100 (L1)
B L2 Not Eligible Not Not Eligible Not Eligible
Given below are the examples to explain the different scenarios that may arise during the concurrent 2. 110 NM-NC1
Eligible
evaluation of MSE and Class-I local suppliers. The scenarios are further divided into the various sub-
L3 Accepts Does not Does not Does not
scenarios considered as ‘Distribution (D)’ to provide clarity on the quantity distribution, which shall take 3. C 112 NM-C1
50 (MII) accept accept accept
place among the MSE and Class-I local suppliers. Please note the following acronyms, in table in para
D L4 Not Eligible Not Not Eligible Not Eligible
4. 115 M-NC1
2 of Annexure 34 above. Eligible
1. Example explaining applicability in scenario explained in Scenario 3 in Annexure 34 (Divisible E L5 Not Eligible Accepts Does not Does not
5. 118 NM-C1
50 (MII) accept accept
items, both MSEs as well as Class-I local suppliers eligible for purchase preference.) Item —
F L6 Not Eligible Not Accepts Does not
Desktop computer, Qty — 100 Nos. 6. 120 MC1
Eligible 50 (MII) accept
i) L-1 is ‘Non-MSE but Class-I Local Supplier’ (NM-C1) [Scenario 3 -2) in Annexure
a) First purchase preference is to be given to Class-I local supplier as per PPP-MII Order, for
34] Details of bids received:
placement of 50% of tendered quantity of 100 Nos. i.e., 50 Nos.
Rates D-1 D-2 D-3 D-4 b) The Class-I local supplier is to be invited whose quoted rates falls within 20% margin of
Status of
S.# Bidder quoted Rank purchase preference, to match the L1 price.
bidder
(INR)
c) Accordingly, the following distributions may happen:
1. A 100 L1 NM-C1 74 (L1) 75 (L1) 75 (L1) 100 (L1)
A. Distribution-1 (D-1)
B L2 Accepts Accepts Does not Does not
2. 110 M-NC1 1) Class-I bidder C (L3) is invited to match L1 price i.e., INR 100/-.
13 (MSE) 25 (MSE) accept accept
2) Bidders C agrees to match the L1 price.
L3 Not Eligible Not Not Eligible Not Eligible
3. C 112 NM-NC1
Eligible 3) Bidder C is awarded the quantity of 50 nos.
D L4 Accepts Does not Accepts Does not 4) The balance quantity of 50 nos. of computers [100-50] is placed on the L1 bidder.
4. 115 M-NC1
13 (MSE) accept 25 (MSE) accept B. Distribution-2 (D-2)/ Distribution-3 (D-3)
E L5 Not Eligible Not Not Eligible Not Eligible 1) If bidder C does not agree to match the L1 price, then the next Class-I bidder, i.e.,
5. 118 NM-C1
Eligible
Bidder E, is invited to match the L1 price.
F L6 Not Eligible Not Not Eligible Not Eligible
6. 120 MC1 2) Bidder E agrees to match the L1 price, and the 50 nos. quantity is awarded on Bidder
Eligible
E.
a) First purchase preference is to be given to MSEs as per PPP-MSE Order.
3) The balance quantity of 50 nos. computers (100-50) is placed on the L1 bidder ‘A’.
b) MSE bidders to be invited for placement of 25% of tendered quantity of 100 Nos. i.e., 25 Nos.
4) In case Bidder E does not agree to match the L1 price, the next Class-I bidder is invited,
c) Those MSE bidders are to be invited whose quoted rates fall within 15% margin of purchase
which is Bidder ‘F’.
preference to match the L1 price.
5) Bidder F agrees to match the L1 price, then the 50 nos. of quantity are awarded to
d) Accordingly, the following distributions may happen:
Bidder F, while the balance quantity of 50 nos. computers is placed on the L1 bidder
A. Distribution-1 (D-1)
‘A’.
1) MSE bidders B (L2) and D (L4) are invited to match L1 price i.e., INR 100/-
C. Distribution-4 (D-4)
2) Both bidders B and D agree to match the L1 price.
1) None of the Class-I local suppliers agree to match the L1 price. No MII preference
3) The quantity of 25 nos. is distributed equally among bidders B and D i.e., 25/2=12.5
given.
nos. (say 13 nos.)
2) The entire quantity of 100 nos. computers is placed on the L1 bidder, i.e., Bidder ‘A’.
4) Bidders B and D are awarded the quantity of 13 nos. of computers each (i.e., a
iii) L-1 is "Non-MSE non-Class-l local supplier" (NM-NC1) [Scenario 3 -4) in Annexure 34]. Details
total of 26 nos. of computers placed on MSE bidders)
of bids received:
5) The remaining quantity of 74 nos. of computers [100-26] is placed on the L1 bidder.
B. Distribution-2 (D-2)/ Distribution-3 (D-3) Rates D-1 D-2 D-3 D-4 D-5 D-6 D-7
Bidder
1) Either bidder B or bidder D agrees to match the L1 price. S.# Bidder quoted Rank
Status
(INR)
2) 25 nos. quantity (25% of 100 nos.) is placed on the bidder (B or D).
1. A 100 L1 NM-NC1 37 (L1) 37 (L1) 37 (L1) 37 (L1) 37 (L1) 50 (L1) 75 (L1)
3) The balance quantity of 75 nos. computers (100-25) is placed on the L1
Accept Accepts Does not Does not Does not Accepts Does
bidder.
2. B 110 L2 NM-C1 s 38 (MII) accept accept accept 50 (MII) not
C. Distribution-4 (D-4)
37 (MII) accept
1) None of the MSE bidders agree to match the L1 price. No MSE preference Accept Accepts Does not Accepts Accepts Does Accept
given. L3 s 25 (MSE) accept 13 (MSE) 25 (MSE) not s
3. C 112 M-NC1
2) The entire quantity of 100 nos. computers is placed on the L1 bidder, i.e., 13 accept 25
Bidder “A”, being a Class I bidder. (MSE) (MSE)
ii) L-1 is “MSE but non-Class-I Local Supplier (M-NC1) [Scenario 3 -3) in Annexure 34].
Details of bids received:
318 319Manual for Procurement of Goods, Second Edition, 2024
Rates D-1 D-2 D-3 D-4 D-5 D-6 D-7
Bidder
S.# Bidder quoted Rank
Status
(INR)
Accept Does not Accepts Accepts Does not Does Does
D L4 s accept 25 (MSE) 13 (MSE) + accept not not
4. 115 MC1
13 + 38 (MII) 37 (MII) accept accept
(MSE)
Not Not Not Not Does not Not Does
5. E 118 L5 NM-C1 Eligible Eligible Eligible Eligible accept Eligible not
accept
Not Not Not Not Accepts Not Does
6. F 120 L6 MC1 Eligible Eligible Eligible Eligible 38 (MII) Eligible not
accept
G L7 Not Not Not Not Not Not Not
7 120 M-NC1
Eligible Eligible Eligible Eligible Eligible Eligible Eligible
a) The first purchase preference is to be given to MSEs as per the PPP-MSE Order.
b) MSE bidders having their quoted rates within 15% margin of purchase preference to be invited
for placement of 25% of tendered quantity, subject to matching the L1 price.
c) The next purchase preference is to be given to Class-I local supplier as per PPP-MII Order,
whose quoted rates falls within 20% margin of purchase preference, to match the L1 price.
d) Post these purchase preferences, the balance quantity is placed on the L1 bidder who is Non-
MSE non-Class-I local supplier.
e) Accordingly, the following distributions may happen:
A. Distribution-1 (D-1)
1) MSE bidders C and D are invited to match L1 price i.e., INR 100/-. Bidder F and G,
being the MSE bidders are not invited since their quoted prices falls beyond the margin
of preference of 15%.
2) Both bidders C and D agree to match the L1 price.
3) The quantity of 25 nos. is distributed equally among bidders B and D i.e., 25/2=12.5
nos. (say 13 nos.)
4) Bidders C and D are awarded the quantity of 13 nos. of computers each (i.e., a total of
26 nos. of computers placed on MSE bidders)
5) The balance quantity remaining is 74 nos. (100-26). Next, purchase preference shall
be given as per MII Order for the placement of 50% of the balance quantity, i.e., for 37
nos. of computers (50% of 74).
6) Bidder B, being a Class-I local supplier, is invited to match the L1 price, since its quoted
rate falls within margin of purchase preference of 20%.
7) Bidder B agrees to match the L1 price. The quantity of 37 nos. of computers is awarded
to bidder ‘B’.
8) The balance quantity of 37 nos. of computers [100-26-37] is placed on the L1 bidder
‘A’.
B. Distribution-2 (D-2)
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
2) MSE bidders C agrees to match the L1 price, but MSE bidder D does not agree to
match the L1 price.
3) The quantity of 25 nos. (25% of 100 nos.) is placed on the MSE bidder C.
4) The balance quantity remaining is 75 nos. (100-25). Next, purchase preference shall
be given as per the MII Order for the placement of 50% of the balance quantity, i.e., for
37.5 or, say, 38 nos. of computers.
5) Bidder B, being the Class-I local supplier, is invited to match the L1 price, since its
quoted rate falls within margin of purchase preference of 20%.
6) Bidder B agrees to match the L1 price. The quantity of 38 nos. of computers is awarded
to bidder ‘B’.
320Manual for Procurement of Goods, Second Edition, 2024 Annex to Annexure 34: Examples of Evaluation of Concurrent Application of the MSE and MII
Preferences
Rates D-1 D-2 D-3 D-4 D-5 D-6 D-7 7) The balance quantity of 37 nos. of computers [100-25-38], is placed on the L1 bidder
Bidder
S.# Bidder quoted Rank ‘A’.
Status
(INR)
C. Distribution-3 (D-3)
Accept Does not Accepts Accepts Does not Does Does
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
D L4 s accept 25 (MSE) 13 (MSE) + accept not not
4. 115 MC1 2) MSE bidder C does not agree to match the L1 price, but MSE bidder D agrees.
13 + 38 (MII) 37 (MII) accept accept
3) The quantity of 25 nos. (25% of 100 nos.) is placed on the MSE bidder D.
(MSE)
Not Not Not Not Does not Not Does 4) The balance quantity remaining is 75 nos. (100-25). Next, purchase preference shall
5. E 118 L5 NM-C1 Eligible Eligible Eligible Eligible accept Eligible not be given as per MII Order for the placement of 50% of the balance quantity, i.e., for
accept 37.5 or say, 38 nos. of computers.
Not Not Not Not Accepts Not Does
5) Bidder B, being the Class-I local supplier, is invited to match the L1 price since its
6. F 120 L6 MC1 Eligible Eligible Eligible Eligible 38 (MII) Eligible not
quoted rate falls within the margin of purchase preference of 20%.
accept
6) Bidder B does not agree to match the L1 price. Hence, the next Class-I local supplier,
G L7 Not Not Not Not Not Not Not
7 120 M-NC1 bidder ‘D’ is invited to match the L1 price. Bidder D agrees and the quantity of 38 nos.
Eligible Eligible Eligible Eligible Eligible Eligible Eligible
of computers is awarded to bidder ‘D’.
a) The first purchase preference is to be given to MSEs as per the PPP-MSE Order.
7) The balance quantity of 37 nos. of computers [100-25-38], is placed on the L1 bidder
b) MSE bidders having their quoted rates within 15% margin of purchase preference to be invited
‘A’.
for placement of 25% of tendered quantity, subject to matching the L1 price.
D. Distribution-4 (D-4)
c) The next purchase preference is to be given to Class-I local supplier as per PPP-MII Order,
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
whose quoted rates falls within 20% margin of purchase preference, to match the L1 price.
2) MSE bidders C and D agree to match the L1 price. The quantity of 25 nos. is distributed
d) Post these purchase preferences, the balance quantity is placed on the L1 bidder who is Non-
equally among bidders B and D i.e., 25/2=12.5 nos. (say 13 nos.) each.
MSE non-Class-I local supplier.
3) The balance quantity remaining is 74 nos. (100-26). Next, purchase preference shall
e) Accordingly, the following distributions may happen:
be given as per MII Order for the placement of 50% of the balance quantity, i.e., for 37
A. Distribution-1 (D-1)
nos. of computers.
1) MSE bidders C and D are invited to match L1 price i.e., INR 100/-. Bidder F and G,
4) Bidder B, being the Class-I local supplier is invited to match the L1 price, since its
being the MSE bidders are not invited since their quoted prices falls beyond the margin
quoted rate falls within margin of purchase preference of 20%.
of preference of 15%.
5) Bidder B does not agree to match the L1 price. Hence, the next Class-I local supplier,
2) Both bidders C and D agree to match the L1 price.
bidder ‘D’ is invited to match the L1 price. Bidder D agrees and the quantity of 37 nos.
3) The quantity of 25 nos. is distributed equally among bidders B and D i.e., 25/2=12.5
of computers is awarded to bidder ‘D’.
nos. (say 13 nos.)
6) The balance quantity of 37 nos. of computers [100-26-37], is placed on the L1 bidder
4) Bidders C and D are awarded the quantity of 13 nos. of computers each (i.e., a total of
‘A’.
26 nos. of computers placed on MSE bidders)
E. Distribution-5 (D-5)
5) The balance quantity remaining is 74 nos. (100-26). Next, purchase preference shall
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
be given as per MII Order for the placement of 50% of the balance quantity, i.e., for 37
2) MSE bidders C agrees to match the L1 price, however, bidder D does not agree.
nos. of computers (50% of 74).
Hence, the 25% of 100 nos. of computers i.e., 25 nos. are awarded to MSE bidder C.
6) Bidder B, being a Class-I local supplier, is invited to match the L1 price, since its quoted
3) The balance quantity remaining is 75 nos. (100-25). Next, purchase preference shall
rate falls within margin of purchase preference of 20%.
be given as per MII Order for the placement of 50% of the balance quantity, i.e., for
7) Bidder B agrees to match the L1 price. The quantity of 37 nos. of computers is awarded
37.5, say 38 nos. of computers.
to bidder ‘B’.
4) Bidder B, being the Class-I local supplier is invited to match the L1 price, since its
8) The balance quantity of 37 nos. of computers [100-26-37] is placed on the L1 bidder
quoted rate falls within margin of purchase preference of 20%.
‘A’.
5) Bidder B does not agree to match the L1 price. Hence, the next Class-I local supplier,
B. Distribution-2 (D-2)
bidder ‘D’ is invited to match the L1 price. Bidder D also does not agree to match the
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
L1 price. The next class-I local supplier ‘E’ is invited that does not agree either. The
2) MSE bidders C agrees to match the L1 price, but MSE bidder D does not agree to
next class-I local supplier ‘F’ is invited (who happens to be a MSE bidder as well,
match the L1 price.
however, since the quoted price of bidder ‘F’ in case of MSE preference was beyond
3) The quantity of 25 nos. (25% of 100 nos.) is placed on the MSE bidder C.
15% margin of preference, hence it was not invited to match the L1 price while going
4) The balance quantity remaining is 75 nos. (100-25). Next, purchase preference shall
for MSE preference). For MII preference, the price quoted is within the margin of 20%.
be given as per the MII Order for the placement of 50% of the balance quantity, i.e., for
The bidder ‘F’ agrees to match the L1 price. The quantity of 38 nos. of computers is
37.5 or, say, 38 nos. of computers.
placed on bidder ’F’.
5) Bidder B, being the Class-I local supplier, is invited to match the L1 price, since its
6) The balance quantity of 37 nos. of computers [100-25-38] is placed on the L1 bidder
quoted rate falls within margin of purchase preference of 20%.
‘A’.
6) Bidder B agrees to match the L1 price. The quantity of 38 nos. of computers is awarded
F. Distribution-6 (D-6)
to bidder ‘B’.
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
320 321Manual for Procurement of Goods, Second Edition, 2024
2) Neither of the MSE bidders (C and D) agrees to match the L1 price. Hence, no MSE
purchase preference is given.
3) The next purchase preference is given to Class-I local supplier as per the MII Order for
the 50% of the tendered quantity i.e., for 50 nos. of computers. Bidder ‘B’ being the
lowest quoting Class-I local supplier with its quoted price falling within the margin of
purchase preference of 20% is invited to match the L1 price.
4) Bidder ‘B’ agrees to match the L1 price. The quantity of 50 nos. of computers is
awarded on bidder ‘B’.
5) The balance quantity of 50 nos. of computers [100-50] is placed on the L1 bidder ‘A’.
G. Distribution-7 (D-7)
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
2) MSE bidder ‘C’ agrees to match the L1 price only. Hence, 25% of the total tendered
quantity i.e., 25 nos. of computers are awarded on the MSE bidder ‘C’.
3) The next purchase preference is to be given to Class-I local supplier as per the MII
Order for the 50% of the balance quantity of 75 nos. i.e., for 37.5 or say 38 nos. of
computers. First Class-I bidder invited is bidder ‘B’ to match the L1 price. Bidder ‘B’
does not agree to match the price. Subsequently, bidders ‘D,’ ‘E’ and ‘F’ are invited one
by one, after each of the bidder does not agree to match the L1 price.
4) None of the Class-I local suppliers agree to match the L1 price. Hence, no purchase
preference under MII order is given.
5) The balance quantity obtained, after the placement of 25 nos. quantity of computers on
MSE bidders, is placed on bidder ‘A’ the L1 bidder for 75 nos. computers.
2. Example explaining applicability to Scenario 4 in Annexure 34 (Non-Divisible items, both MSEs
as well as Class-I local suppliers eligible for purchase preference.). Item — Software License,
Unit — 100 Nos.
i) L-1 is “Non-MSE but Class-I Local Supplier” [Scenario 4 -2) in Annexure 34]. Details of
bids received:
Name of Price
Sr. No. Rates quoted Status of bidder
bidder Ranking
1. A 100 L1 “Non-MSE but Class-I local supplier"
2. B 110 L2 "MSE but non-Class-I local supplier"
3. C 112 L3 "MSE Class-I local supplier"
4. D 115 L4 "MSE Class-I local supplier"
5. E 118 L5 "Non MSE non-Class-I local supplier"
6. F 120 L6 "MSE Class-I local supplier"
a) Here, purchase preference is to be given to the lowest quoting ‘MSE Class-I local
supplier,’ provided its rate falls within the purchase preference of 15%.
b) Bidder ‘C’ is MSE Class-I local supplier with price within the 15% margin of
preference. Bidder C is invited to match the price of L1. If agreed, the entire order
(100 nos. of software licenses) is to be placed on Bidder C.
c) If the lowest quoting ‘MSE Class-I local supplier’ (Bidder ‘C’) does not agree to match
the L1 price, the next higher ‘MSE Class-I local supplier’, i.e., bidder ‘D’, is invited to
match the L1 price. If agreed, the entire order is to be placed on bidder ‘D.’
d) Bidder ‘F’ though MSE Class-I local supplier, cannot be considered since its price
falls beyond the 15% margin of preference.
ii) L-1 is “MSE but non-Class-I Local Supplier” [Scenario 4 -1) in Annexure 34]: The
approach explained in example 2. (i) above to be followed.
iii) L-1 is neither “MSE Class-I Local Supplier” nor any other “MSE Class-I Local
Supplier” is eligible [Scenario 4 -3) in Annexure 34], then:
1) L-1 is ‘MSE but non-Class-I local supplier’: Entire quantity [100 nos. of software
license] is to be placed on the L-1; or
322Manual for Procurement of Goods, Second Edition, 2024 Annex to Annexure 34: Examples of Evaluation of Concurrent Application of the MSE and MII
Preferences
2) Neither of the MSE bidders (C and D) agrees to match the L1 price. Hence, no MSE 2) L-1 is ‘Non-MSE but Class-I local supplier’: Entire quantity [100 nos. of software
purchase preference is given. license] to be placed on the L-1.
3) The next purchase preference is given to Class-I local supplier as per the MII Order for iv) L-1 is “Non-MSE non-Class-I Local Supplier”. Details of bids received:
the 50% of the tendered quantity i.e., for 50 nos. of computers. Bidder ‘B’ being the
Name of Price
lowest quoting Class-I local supplier with its quoted price falling within the margin of Sr. No. Rates quoted Status of bidder
bidder Ranking
purchase preference of 20% is invited to match the L1 price.
1. A 100 L1 “Non-MSE non-Class-I local supplier"
4) Bidder ‘B’ agrees to match the L1 price. The quantity of 50 nos. of computers is 2. B 110 L2 "MSE but non-Class-I local supplier"
awarded on bidder ‘B’.
3. C 112 L3 "Non MSE but Class-I local supplier"
5) The balance quantity of 50 nos. of computers [100-50] is placed on the L1 bidder ‘A’.
4. D 115 L4 "MSE but non-Class-I local supplier"
G. Distribution-7 (D-7)
5. E 118 L5 "Non MSE but Class-I local supplier "
1) MSE bidders C and D are invited to match L1 price, i.e., INR 100/-.
6. F 120 L6 “MSE but non-Class-I local supplier”
2) MSE bidder ‘C’ agrees to match the L1 price only. Hence, 25% of the total tendered
7. G 125 L7 "MSE Class-I local supplier"
quantity i.e., 25 nos. of computers are awarded on the MSE bidder ‘C’.
1) First, MSE preference shall be exercised. Hence, lowest quoting MSE but non-Class-I local
3) The next purchase preference is to be given to Class-I local supplier as per the MII
supplier is invited to match the price of L-1. Bidder ‘B’ has quoted the price that falls within the
Order for the 50% of the balance quantity of 75 nos. i.e., for 37.5 or say 38 nos. of
purchase preference of 15%. If Bidder ‘B’ agrees, the entire order is to be placed on bidder ‘B.’
computers. First Class-I bidder invited is bidder ‘B’ to match the L1 price. Bidder ‘B’
2) If bidder ‘B’ does not agree, bidder ‘D’ shall be invited (price falling within the purchase
does not agree to match the price. Subsequently, bidders ‘D,’ ‘E’ and ‘F’ are invited one
preference of 15%), to match the L-1 price. If agreed, entire order to be placed on bidder ‘D.’
by one, after each of the bidder does not agree to match the L1 price.
3) If bidder ‘D’ also does not agree, now, purchase preference to Class-I local supplier shall be
4) None of the Class-I local suppliers agree to match the L1 price. Hence, no purchase
provided. Bidder ‘F’ cannot be considered since the quoted price is beyond the margin of
preference under MII order is given.
preference of 15%.
5) The balance quantity obtained, after the placement of 25 nos. quantity of computers on
4) Bidder ‘C’ is invited to match the L-1 price [quoted price within the purchase preference of 20%,
MSE bidders, is placed on bidder ‘A’ the L1 bidder for 75 nos. computers.
as per the PPP-MII Order]. If bidder ‘C’ agrees, the entire order is to be placed on ‘C.’
2. Example explaining applicability to Scenario 4 in Annexure 34 (Non-Divisible items, both MSEs
5) If bidder ‘C’ does not agree, bidder ‘E’ to be invited, as the quoted price is within the purchase
as well as Class-I local suppliers eligible for purchase preference.). Item — Software License,
preference of 20%. If bidder ‘E’ agrees, the entire order is to be placed on bidder ‘E.’
Unit — 100 Nos.
If the non-MSE but Class-I local supplier, bidder ‘E’, also does not agree to match the L-1 price, then
i) L-1 is “Non-MSE but Class-I Local Supplier” [Scenario 4 -2) in Annexure 34]. Details of
the entire order is to be placed on the L-1, i.e., bidder ‘A’.
bids received:
Name of Price
Sr. No. Rates quoted Status of bidder
bidder Ranking
1. A 100 L1 “Non-MSE but Class-I local supplier"
2. B 110 L2 "MSE but non-Class-I local supplier"
3. C 112 L3 "MSE Class-I local supplier"
4. D 115 L4 "MSE Class-I local supplier"
5. E 118 L5 "Non MSE non-Class-I local supplier"
6. F 120 L6 "MSE Class-I local supplier"
a) Here, purchase preference is to be given to the lowest quoting ‘MSE Class-I local
supplier,’ provided its rate falls within the purchase preference of 15%.
b) Bidder ‘C’ is MSE Class-I local supplier with price within the 15% margin of
preference. Bidder C is invited to match the price of L1. If agreed, the entire order
(100 nos. of software licenses) is to be placed on Bidder C.
c) If the lowest quoting ‘MSE Class-I local supplier’ (Bidder ‘C’) does not agree to match
the L1 price, the next higher ‘MSE Class-I local supplier’, i.e., bidder ‘D’, is invited to
match the L1 price. If agreed, the entire order is to be placed on bidder ‘D.’
d) Bidder ‘F’ though MSE Class-I local supplier, cannot be considered since its price
falls beyond the 15% margin of preference.
ii) L-1 is “MSE but non-Class-I Local Supplier” [Scenario 4 -1) in Annexure 34]: The
approach explained in example 2. (i) above to be followed.
iii) L-1 is neither “MSE Class-I Local Supplier” nor any other “MSE Class-I Local
Supplier” is eligible [Scenario 4 -3) in Annexure 34], then:
1) L-1 is ‘MSE but non-Class-I local supplier’: Entire quantity [100 nos. of software
license] is to be placed on the L-1; or
322 323Manual for Procurement of Goods, Second Edition, 2024
Annexure 35: Format of Declaration by the Arbitrator
(Refer para 9.9.9-1-c))
1. Name
2. Contact Details:
3. I hereby certify that I have retired from [Organisation/ Unit] w.e.f. _______in______grade.
Or
I hereby certify that I am serving Officer and am presently posted as______ in grade.
4. I have no past or present relationship in relation to the subject matter in dispute, whether financial,
business, professional or other kind.
Or
I have past or present relationships in relation to the subject matter in dispute, whether financial,
business, professional or other kind. The list of such interests is as follows:
--------
5. I have no past or present relationship with or interest in any of the parties, whether financial, business,
professional or other kind, which is likely to give rise to justifiable doubts as to my independence or
impartiality in terms of the Arbitration and Conciliation Act 1996.
Or
I have a past or present relationship with or interest in any of the parties, whether financial, business,
professional or other kind, which is likely to give rise to justifiable doubts as to my independence or
impartiality in terms of the Arbitration and Conciliation Act 1996. The details of such a relationship or
interest are as follows:
-------
6. There are no concurrent circumstances that are likely to affect my ability to devote sufficient time to
the arbitration and, in particular, to finish the entire arbitration within twelve months.
Or
There are circumstances that are likely to affect my ability to devote sufficient time to the arbitration
and, in particular, to finish the entire arbitration within twelve months. The list of such circumstances is
as follows:
---------
324Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
Annexure 35: Format of Declaration by the Arbitrator Annexure 36: Payment and Receipt Procedures of GeM
(Refer para 9.9.9-1-c)) (Refer para 4.17.3-12)
1. Name Payment Procedure in GeM: The payment procedure in GeM is governed by O.M. No. F.26/4/2016-
2. Contact Details: PPD dated 23rd January 2020 issued by D/o. Expenditure, M/o. Finance, New Delhi. The following
procedures are prescribed for making payments to the Sellers/ Service Providers in GeM which shall
3. I hereby certify that I have retired from [Organisation/ Unit] w.e.f. _______in______grade.
be complied and adhered to by all concerned for different type of contracts such as:
Or
a. Supply of Goods & Services
I hereby certify that I am serving Officer and am presently posted as______ in grade.
b. Supply, Installation, Testing and Commissioning of Goods
4. I have no past or present relationship in relation to the subject matter in dispute, whether financial,
c. Supply, Installation, Testing, Commissioning of Goods and Training of operators and
business, professional or other kind.
providing Statutory Clearances required (if any)
Or
i) In respect of contracts for Supply of Goods, 100% payment including GST should be made
I have past or present relationships in relation to the subject matter in dispute, whether financial,
after receipt and acceptance of Goods and generation of “Goods CRAC” (Consignee Receipt and
business, professional or other kind. The list of such interests is as follows:
Acceptance Certificate) subject to recoveries, if any, either on account of short supply or Liquidated
--------
Damages etc. for delay in supply.
5. I have no past or present relationship with or interest in any of the parties, whether financial, business,
ii) In respect of contracts for Services, payment should be made as per periodicity defined in the
professional or other kind, which is likely to give rise to justifiable doubts as to my independence or
contract i.e., Monthly, Quarterly or any other pre-defined payment periodicity. 100% payment including
impartiality in terms of the Arbitration and Conciliation Act 1996.
GST for the particular payment cycle should be made after receipt and acceptance of the Services and
Or
generation of “Service CRAC” (Consignee Receipt and Acceptance Certificate) subject to recoveries, if
I have a past or present relationship with or interest in any of the parties, whether financial, business, any, either on account of short supply, SLA (Service Level Agreement) deviations and Liquidated
professional or other kind, which is likely to give rise to justifiable doubts as to my independence or Damages for delay in supply etc.
impartiality in terms of the Arbitration and Conciliation Act 1996. The details of such a relationship or
iii) In respect of contracts for Supply, Installation, Testing, Commissioning of Goods and Training
interest are as follows:
of operators etc. the complete cost break-up indicating Basic price, GST, Installation and commissioning
------- charges, Incidental Services, training etc. is to be indicated separately in the bid. For installation
6. There are no concurrent circumstances that are likely to affect my ability to devote sufficient time to intensive products, the different configurable payment terms will have to be incorporated in GeM
the arbitration and, in particular, to finish the entire arbitration within twelve months. functionalities (depending upon the quantum of installation and turnkey work required).
Or a. First Milestone - On delivery of goods: 80 to 90% payment (lower initial payment if installation
There are circumstances that are likely to affect my ability to devote sufficient time to the arbitration scope is very extensive) of the basic price of Goods along with 100% GST on the Goods Price but
and, in particular, to finish the entire arbitration within twelve months. The list of such circumstances is excluding installation, testing, and commissioning and other charges should be paid after receipt
as follows: Goods and generation of “Delivery CRAC for initial payment”. This will be issued after physical
verification of quantity only but without commitment about quality or functionalities etc. which would
---------
be verified after installation/ commissioning etc. While creating the bid, Buyer shall have
functionality to define the percentage of payment linked with delivery of Goods.
b. Second Milestone - On Acceptance after installation, testing and commissioning: Balance 10
% to 20% payment of the basic price of Goods and 100% charges for installation, testing and
commissioning and other charges along with GST on these charges should be paid after
installation and final Acceptance of Goods and generation of “Installation CRAC” to be issued by
the End User/ Consignee. Recoveries, if any, either on account of short supply and Liquidated
Damages etc. for delay in supply and/ or installation etc. shall be made from the payment due
under this milestone. While creating the bid, Buyer shall have functionality to define the
deliverables in this milestone and the percentage of payment linked with this milestone.
c. Third (and subsequent) milestones - Payment of Incidental Costs: 100% Payment related to
Incidental costs at consignee site towards Incidental Services (such as providing training, or other
work/ service as per scope defined in the contract), to be paid on submission of “Final CRAC” by
the End User / Consignee. While creating the bid, Buyer shall have functionality to define the
deliverables in this milestone. In exceptional cases, Buyer may choose to split this milestone as
required.
iv) In case of contracts for Supply, Installation, Testing, Commissioning of Goods bundled with one
or more Services such as Comprehensive Maintenance, Human Resource hiring for pre-defined time
324 325Annexure 36: Payment and Receipt Procedures of GeM
periods etc., the payments for Goods shall be governed by Para (iii) above while payment for Services
shall be governed as per Para (ii) above.
v) In case of Milestone Based Payments, separate timelines / delivery periods for each milestone
will be provided. In case of supply and installation contracts, the delivery period may be specified by
filling up the blanks as under:
a. First Milestone - For delivery of goods at site: -----days/ months from date of issue of contract
with provision for staggered / multiple delivery period for same consignee.
b. Second milestone - Installation, Testing and Commissioning etc. of goods: -days / months
from the date of handing over of site complete in all respect as per contract.
c. Third (and subsequent) milestones - Incidental Services etc.: - days after installation and
commissioning.
vi) The payments on GeM are primarily categorized under two heads i.e., through PFMS or GeM
Pool Account. The detailed instructions for both type of payment system are as under:
A. Payments through PFMS:
1. The Central Government Buyer i.e., the concerned Programme Division or Administrative Unit in a
Ministry/ Department will place the Contract online after taking prior approval of the Competent Authority
for procuring a particular Good or Service. Inter-alia, the Contract form will also contain the following
fields including fields required for payment related processes:
a) Administrative approval of the Competent Authority indicating the designation of the approving
authority,
b) Approval of Competent Financial Authority indicating designation of the
officer;
c) Whether IFD concurrence required? (Yes/No)
d) If yes, then IFD Diary No. & Date
e) Budget Head of Account and Year, Major/Minor/Sub-head/Detailed Head/Object Head as in
Detailed Demands for Grants.
f) Budget availability as on date (Yes/No)
g) Amount (Contract Value)) Rs (Budget to be blocked)
h) If expenditure is committed for more than a year, the year-wise details (portal should generate
a Liability Register for recording multi-year payment commitments, the format for which is prescribed in
Rule 53 of the GFR)
2. When these fields are duly captured, the Buyer will be able to place the Contract online. The GeM
portal will generate a Sanction Order and the Contract which will be digitally/e-signed by the Buyer.
These documents duly digitally/e-signed by the Buyer will be made available online to the concerned
DDO and PAO or Paying Authority as defined in the contract and Seller/ Service Provider. The DDO
and PAO/Paying Authority shall have access to the Contract online to ensure that the Bill is generated
at the stage of payment in accordance with the contractual provisions.
3. The GeM portal will send the Sanction Order details to PFMS.
4. On issue of Sanction order and placing the Contract for goods, the full amount required from the
relevant Budget Head should be blocked in the PFMS. In cases of Services, amount should be blocked
for one payment cycle as defined in the contract. Before releasing payment for any cycle, the funds
required for the next payment cycle should be blocked to ensure availability of payable funds for the
next payment cycle. Blocked fund will be treated as accrued expenditure by PFMS for the fiscal year in
question and it will not be withdrawn for any other purpose other than the one for which the amount is
Blocked.
5. To alleviate the operational issues as well as to ensure optimum utilization of available funds, the
following is clarified143:
143 Notified vide OM No. F.6/18/2019.PPD issued by Department of Expenditure dated 29.12.2020.
326Annexure 36: Payment and Receipt Procedures of GeM Manual for Procurement of Goods, Second Edition, 2024
periods etc., the payments for Goods shall be governed by Para (iii) above while payment for Services a. The provision of fund blocking equivalent to full contract value is applicable only for contracts
shall be governed as per Para (ii) above. with delivery periods of up to 20 days. For contracts with longer delivery periods, fund blocking of
v) In case of Milestone Based Payments, separate timelines / delivery periods for each milestone appropriate amounts shall be initiated at a date 20 days prior to expected delivery date or on the
will be provided. In case of supply and installation contracts, the delivery period may be specified by date of invoice generation by the Seller in GeM whichever is earlier. In case of non-availability of
filling up the blanks as under: required funds at that point of time, both buyer and seller shall be alerted, and the Buyer, the Head
of Department (HoD), the DDO/ PAO and finally up to AS&FA of concerned Ministry/ Department
a. First Milestone - For delivery of goods at site: -----days/ months from date of issue of contract
shall be alerted by email and SMS by GeM. On failure in making available the required funds in
with provision for staggered / multiple delivery period for same consignee.
the appropriate head of account within 10 days, seller has right to decline supply and to seek
b. Second milestone - Installation, Testing and Commissioning etc. of goods: -days / months
contract cancellation without any administrative action against the seller. Also, in such a case, any
from the date of handing over of site complete in all respect as per contract.
delay in delivery by the seller will also become exempt from the provision of Liquidated Damages.
c. Third (and subsequent) milestones - Incidental Services etc.: - days after installation and
b. Functionality to un-block the blocked funds in exceptional cases/ emergency cases with some
commissioning.
validations: Head of Department (HoD) of the organization on GeM can unblock certain % of
vi) The payments on GeM are primarily categorized under two heads i.e., through PFMS or GeM
blocked funds of a contract (may be upto 100%) with the approval of associated finance of the
Pool Account. The detailed instructions for both type of payment system are as under:
Ministry/ Department or the CPSE in exceptional cases/ emergency cases after giving a clear
A. Payments through PFMS: undertaking that he will ensure timely availability of funds and unblocking will not lead to delay
1. The Central Government Buyer i.e., the concerned Programme Division or Administrative Unit in a payments to sellers. However, such unblocking will not be allowed if the seller has already raised
Ministry/ Department will place the Contract online after taking prior approval of the Competent Authority an invoice (before 1st March of Financial Year).
for procuring a particular Good or Service. Inter-alia, the Contract form will also contain the following
c. Funds for the relevant fiscal year should be blocked only if the delivery period is such that the
fields including fields required for payment related processes: delivery is scheduled before the 1st of March of that fiscal year. If the delivery is scheduled in March
a) Administrative approval of the Competent Authority indicating the designation of the approving of that fiscal year or scheduled in the next financial year then fund blocking is optional for buyer in
authority, current fiscal year and mandatory only in the next fiscal year in the 1st week of April.
b) Approval of Competent Financial Authority indicating designation of the 6. Should it be necessary to amend the Contract, such Amendment in the Contract with due approval
officer; of the Competent Authority and acceptance of the Seller/Service Provider (wherever required) shall be
c) Whether IFD concurrence required? (Yes/No) made available to the Seller /Service Provider/DDO/PAO/Paying Authority on the GeM portal.
d) If yes, then IFD Diary No. & Date 7. Similarly, in the event of complete/ partial cancellation of the Contract the information would be made
available to the Seller/Service Provider, DDO and PAO on the GeM portal. In that event, funds so
e) Budget Head of Account and Year, Major/Minor/Sub-head/Detailed Head/Object Head as in
blocked earlier would be released to the extent of cancelled amount.
Detailed Demands for Grants.
8. The Programme Division/Administrative Unit in the Ministries/Departments shall periodically review
f) Budget availability as on date (Yes/No)
the blocked budget to ensure that funds are utilized within the same fiscal year.
g) Amount (Contract Value)) Rs (Budget to be blocked)
9. The Performance Security (if any) would be obtained from the Seller/Service Provider as per
h) If expenditure is committed for more than a year, the year-wise details (portal should generate
Contract, and their details would be reflected on the GeM portal by the Buyer.
a Liability Register for recording multi-year payment commitments, the format for which is prescribed in
10. Provisional Receipt of Stores on GeM:
Rule 53 of the GFR)
a. On dispatch of Goods, the Seller would enter the Dispatch Details and date of Dispatch and
2. When these fields are duly captured, the Buyer will be able to place the Contract online. The GeM
will upload documentary evidence of Dispatch against each consignment on GeM Portal. All these
portal will generate a Sanction Order and the Contract which will be digitally/e-signed by the Buyer.
documents and details shall be shown to the Consignee on his dashboard and shall also be notified
These documents duly digitally/e-signed by the Buyer will be made available online to the concerned
to the consignee on his e-mail and on his registered mobile number.
DDO and PAO or Paying Authority as defined in the contract and Seller/ Service Provider. The DDO
and PAO/Paying Authority shall have access to the Contract online to ensure that the Bill is generated b. The Seller shall prepare an electronic Invoice, digitally/e-signed, on GeM portal and shall submit
at the stage of payment in accordance with the contractual provisions. the same on-line to the Buyer. GeM portal will send an SMS/ email alert to the Buyer, on
submission of Invoice. This Invoice will contain mode of dispatch of goods, dispatched/delivered
3. The GeM portal will send the Sanction Order details to PFMS.
quantity with date and all-inclusive price claimed based on digitally/e-signed Contract. In case
4. On issue of Sanction order and placing the Contract for goods, the full amount required from the
Services are procured, the required data as per Contract may be incorporated in the Invoice.
relevant Budget Head should be blocked in the PFMS. In cases of Services, amount should be blocked
c. After actual delivery of goods at consignee destination/ milestone achievement (such as
for one payment cycle as defined in the contract. Before releasing payment for any cycle, the funds
completion of installation/ commissioning or training etc. as defined in the contract)/ service
required for the next payment cycle should be blocked to ensure availability of payable funds for the
delivery, Seller would enter the actual date of delivery/ milestone achievement/ Service Log-sheet
next payment cycle. Blocked fund will be treated as accrued expenditure by PFMS for the fiscal year in
(as applicable) and will upload documentary evidence for the same duly digitally signed / e-signed.
question and it will not be withdrawn for any other purpose other than the one for which the amount is
All these documents and details shall be shown to the Consignee on his dashboard and shall also
Blocked.
be notified to the consignee on his e-mail and on his registered mobile number. In case of Services
5. To alleviate the operational issues as well as to ensure optimum utilization of available funds, the
Contracts, the Service Provider will fill up the required data as per the contract (such as log sheets
following is clarified143:
and /or Invoice etc duly digitally signed/ e-signed).
d. Immediately upon above entry by Seller/ Service Provider regarding delivery of goods/
milestone achievement/ service delivery, an alert will be flashed on the Dashboard of the consignee
143 Notified vide OM No. F.6/18/2019.PPD issued by Department of Expenditure dated 29.12.2020.
326 327Annexure 36: Payment and Receipt Procedures of GeM
and an email, and an SMS Alert will be sent to Consignee informing that consignee has to
mandatorily acknowledge receipt of stores/ milestone achievement/ service delivery through
generation of PRC on GeM. The Buyer/ Consignee should receive the Goods/Services and issues
an online Provisional Receipt Certificate (PRC), within 48 hours, on 'said to contain basis’ on the
GeM portal with his/her digital signature / e-sign, mentioning the date of Receipt. (From this date
of receipt mentioned in PRC, the period of ten (10) days for consignee's/buyer's right of rejection
and return policy would be applicable unless otherwise specified in a particular contract)
e. In case the consignee does not issue PRC within 48 hrs from entry of delivery of goods/
milestone achievement/ service delivery by Seller/ Service Provider, an alert will be flashed on the
dashboard of the consignee and an email, and an SMS Alert will be sent to Consignee and Buyer
informing that consignee must mandatorily acknowledge receipt of stores/ milestone achievement/
service delivery through generation of PRC on GeM.
f. After expiry of 72 hrs. from the first alert, another alert will be flashed on the dashboard of the
Consignee, Buyer including HoD and an email along with an SMS Alert to Consignee , Buyer, HoD
informing that consignee has to mandatorily acknowledge receipt of stores/ milestone
achievement/ service delivery through generation of PRC on GeM and if the time limit of 96 hrs
expires from the date of delivery of goods/ milestone achievement/ service delivery as per entry
made by Seller/ Service provider and if the consignee does not acknowledge receipt of stores/
milestone achievement/ service delivery by generating PRC or disputes the same by rejecting
receipt, it would be presumed that goods have been delivered/milestone achievement I service
delivery has been made to consignee and PRC will be auto generated by the system (Deemed
PRC).
g. However, if the consignee does not issue PRC within 96 hrs from delivery of goods/ milestone
achievement/ service delivery as per entry made by Seller/ Service provider, GeM System/Portal
would auto generate unsigned PRC considering the date of delivery of goods/ milestone
achievement/ service delivery as indicated by the seller as deemed date of receipt for issuance of
PRC. GeM portal shall also send periodic notifications every 24 hrs. to the Consignee, Buyer and
the HoD about issuance of auto generated Deemed PRC for next 48 hrs.
h. In case the PRC is auto-generated, the consignee shall have the provision on GeM to respond
back within 48 hrs if the goods have not been received or short received recommending to cancel
or amend/correct the date of receipt/ quantity in the auto-generated Deemed PRC. In case nothing
is reported/ corrected by consignee on the system, it will be presumed that the consignee has
nothing to say and the auto-generated Deemed PRC will be considered as final for all purposes.
i. If it is found at any stage that seller/ service provider has sent/ uploaded incorrect information
on GeM, based on which PRC has been wrongly auto generated, the seller/ service provider will
be dealt severely and should be debarred by GeM for three years.
11. Consignee Receipt and Acceptance of Stores on GeM:
After issue of PRC/ Deemed PRC, the system will start sending an alert on the Dashboard of the
consignee and an email and an SMS Alert will be sent as per escalation matrix specified below to issue
the CRAC within 10 days:
a. Level 1 - Upto 3 days - Consignee
b. Level 2-4 and 5th day - Consignee and Buyer
c. Level 3 - 6 to 10th day - Consignee, Buyer, HoD
After verification including assessment of quality and quantity of goods /verification of completion of all
deliverables defined in the milestone/ completion of service for the defined period, the Consignee(s) will
issue an on-line digitally/e-signed Consignee's Receipt & Acceptance Certificate (CRAC) (Goods
CRAC/Service CRAC/ Delivery CRAC/ Installation CRAC/ Final CRAC as the case may be) (within 10
days (unless otherwise specified in a particular contract) of date of receipt indicated in PRC/deemed
date of receipt as indicated in Deemed PRC. The CRAC would clearly indicate the Order quantity/
milestone achievement/ service delivery, rejected quantity/ unacceptable milestone achievement
/unacceptable service delivery (if any, with reasons for rejection including
328Annexure 36: Payment and Receipt Procedures of GeM Manual for Procurement of Goods, Second Edition, 2024
and an email, and an SMS Alert will be sent to Consignee informing that consignee has to shortages/damaged/unaccepted quality), quantity/ milestone achievement/ service delivery accepted
mandatorily acknowledge receipt of stores/ milestone achievement/ service delivery through and cleared for payment. However, if the consignee does not issue CRAC within 10 days (unless some
generation of PRC on GeM. The Buyer/ Consignee should receive the Goods/Services and issues other time line is specified in a particular contract for issue of CRAC), on 11th day from the date of
an online Provisional Receipt Certificate (PRC), within 48 hours, on 'said to contain basis’ on the receipt/ deemed date of receipt of quantity/ milestone achievement / service delivery as indicated in
GeM portal with his/her digital signature / e-sign, mentioning the date of Receipt. (From this date PRC, GeM System/Portal would auto generate unsigned CRAC which, backed with digitally/e-signed
of receipt mentioned in PRC, the period of ten (10) days for consignee's/buyer's right of rejection PRC or deemed PRC based on Seller Evidence for the corresponding quantity/ milestone achievement/
and return policy would be applicable unless otherwise specified in a particular contract) service delivery shall be taken as deemed acceptance for payments in lieu of the requirement of
e. In case the consignee does not issue PRC within 48 hrs from entry of delivery of goods/ digitally/e-signed CRAC. This will be made available on GeM to the Buyer/ Seller and also the
milestone achievement/ service delivery by Seller/ Service Provider, an alert will be flashed on the concerned DDO (if applicable) and PAO/Paying Authority. The GeM portal would generate a unique
dashboard of the consignee and an email, and an SMS Alert will be sent to Consignee and Buyer serial number for CRAC relating to concerned DDO (if applicable) & PAO/Paying Authority, so that the
informing that consignee must mandatorily acknowledge receipt of stores/ milestone achievement/ payments are made seriatim.
service delivery through generation of PRC on GeM. In case the CRAC is auto-generated, the consignee shall have the provision on GeM to cancel or amend
f. After expiry of 72 hrs. from the first alert, another alert will be flashed on the dashboard of the the auto-generated CRAC within 72 hrs if the goods have not been accepted or found defective/ short
Consignee, Buyer including HoD and an email along with an SMS Alert to Consignee , Buyer, HoD received. In case nothing is corrected by consignee on the system, it will be presumed that the
informing that consignee has to mandatorily acknowledge receipt of stores/ milestone consignee has nothing to say and the auto-generated CRAC will be considered as final for all purposes
achievement/ service delivery through generation of PRC on GeM and if the time limit of 96 hrs including payments.
expires from the date of delivery of goods/ milestone achievement/ service delivery as per entry 12. After generation of CRAC, the Buyer shall prepare 'Payment advice' on GeM Portal, indicating any
made by Seller/ Service provider and if the consignee does not acknowledge receipt of stores/ contractual deductions such as penalties for violation of Service Level Agreement (as
milestone achievement/ service delivery by generating PRC or disputes the same by rejecting applicable)/Liquidated Damages for delayed supplies/ milestone achievement/ service delivery etc.
receipt, it would be presumed that goods have been delivered/milestone achievement I service which will be used by GeM portal to compute the net amount payable for the accepted
delivery has been made to consignee and PRC will be auto generated by the system (Deemed quantity/milestone achievement/service delivery after factoring in the contractual deduction(s) and
PRC). generate claims for payments digitally/e-signed by the Buyer. This claim for payment shall be made
g. However, if the consignee does not issue PRC within 96 hrs from delivery of goods/ milestone available to the DDO on GeM Portal and the requisite data will also be pushed online in the PFMS.
achievement/ service delivery as per entry made by Seller/ Service provider, GeM System/Portal DDO will log into PFMS and generate the Bill against the said claims and forward the same to the
would auto generate unsigned PRC considering the date of delivery of goods/ milestone PAO/Paying Authority for payment, after deducting any statuary deductions including TDS as
achievement/ service delivery as indicated by the seller as deemed date of receipt for issuance of applicable.
PRC. GeM portal shall also send periodic notifications every 24 hrs. to the Consignee, Buyer and 13. It is obligatory to make payments without any delay for purchases made on GeM. In no case should
the HoD about issuance of auto generated Deemed PRC for next 48 hrs. it take longer than the prescribed timelines. The timelines after Consignee Receipt and Acceptance
h. In case the PRC is auto-generated, the consignee shall have the provision on GeM to respond Certificate (CRAC) issued on-line and digitally/e-signed by consignee, will be two (2) working days for
back within 48 hrs if the goods have not been received or short received recommending to cancel Buyer, one (1) working day for concerned DDO and two (2) working days for concerned PAO for
or amend/correct the date of receipt/ quantity in the auto-generated Deemed PRC. In case nothing triggering payment through PFMS for crediting to the supplier's account. In case of return of Bills by
is reported/ corrected by consignee on the system, it will be presumed that the consignee has PAO/Paying authority, the discrepancies should be addressed by concerned Buyer/DDO within one
nothing to say and the auto-generated Deemed PRC will be considered as final for all purposes. working day and thereafter on re- submission of Bill the PAO should also not take more than one (1)
working day for triggering payment to the Seller/ service provider Any matter needing a resolution will
i. If it is found at any stage that seller/ service provider has sent/ uploaded incorrect information
be escalated to the next higher level in each agency (Buyer, DDO and PAO) where the matter should
on GeM, based on which PRC has been wrongly auto generated, the seller/ service provider will
be resolved within 24 hours. In the entire process, time taken for payment should not exceed ten (10)
be dealt severely and should be debarred by GeM for three years.
days including holidays.
11. Consignee Receipt and Acceptance of Stores on GeM:
14. After online pre-check of all relevant documents, PAO/Paying Authority shall debit the Government
After issue of PRC/ Deemed PRC, the system will start sending an alert on the Dashboard of the
account, releasing the corresponding payment through PFMS/ to be credited into the bank account of
consignee and an email and an SMS Alert will be sent as per escalation matrix specified below to issue
the Seller/service Provider. The payment so released shall be credited to the Seller/Service Provider
the CRAC within 10 days:
account within 24 hours (excluding public holidays), by the Bank. SMS alerts shall be sent to the
a. Level 1 - Upto 3 days - Consignee
Seller/Service Provider and Buyer after the payment is authorized by PAO and also after the
b. Level 2-4 and 5th day - Consignee and Buyer
confirmation of the payment by the Bank. The payment authorization as well as payment confirmation
c. Level 3 - 6 to 10th day - Consignee, Buyer, HoD details shall be shared by PFMS on the GeM portal. The PAO/Paying Authority and DDO shall comply
After verification including assessment of quality and quantity of goods /verification of completion of all with the provisions of General Financial Rules for budget implementation.
deliverables defined in the milestone/ completion of service for the defined period, the Consignee(s) will 15. In case of return of Bill, if necessary, by PAO/Paying Authority, it should be made online with all
issue an on-line digitally/e-signed Consignee's Receipt & Acceptance Certificate (CRAC) (Goods queries/discrepancies/reasons for rejections indicated in one go with the approval of competent
CRAC/Service CRAC/ Delivery CRAC/ Installation CRAC/ Final CRAC as the case may be) (within 10 authority, to the DDO/Buyer for the needful corrections at their end.
days (unless otherwise specified in a particular contract) of date of receipt indicated in PRC/deemed
16. The DDO shall also be responsible for issuing TDS certificate (as per Income Tax Act, 1961
date of receipt as indicated in Deemed PRC. The CRAC would clearly indicate the Order quantity/
amended from time to time) to the Seller after release of the payment to the Seller/Supplier. The DDO
milestone achievement/ service delivery, rejected quantity/ unacceptable milestone achievement
/unacceptable service delivery (if any, with reasons for rejection including
328 329Annexure 36: Payment and Receipt Procedures of GeM
shall also be responsible for deduction of TDS on GST as per GST provisions and to deposit the same
with the Govt, as per GST rules and issue Form GSTR 7A to the person whose TDS has been deducted.
17. GeM System/Portal would also have on-line provisions for generating supplementary Invoice(s) for
claim/refund of statutory changes in Duties and taxes, if any, as above. A provision for all types of
refunds/claims should be available on-line through PFMS.
18. In terms of the provisions of the Information Technology Act 2000 as amended from time to time,
digitally/e-signed online documents generated on GeM shall be treated at par with ink-signed
documents for release of payment to the Seller/Service Provider and no ink signed paper/documents
shall be demanded/insisted.
19. The multi-year liabilities so created as referred to in para (vi) (A) (1) (h) above shall be reviewed
regularly by the Programme Division/Administrative unit in consultation with the Financial Adviser. The
consolidated information on the total committed liabilities, year-wise, shall be submitted by the Financial
Adviser to the Budget Division, Department of Economic Affairs, Ministry of Finance for suitably
reflecting in the Budget Estimates for the relevant fiscal year and in the Medium-Term Expenditure
Framework (MTEF).
20. For all contracts placed through GeM, the payment through PFMS to all Sellers/ Service Providers
must be released online only against electronic bill generated on GeM. No offline payment should be
made in such cases to avoid double payment. Only in exceptional cases such as non-availability of the
GeM platform or long shutdown of internet services at Buyer location or similar force majeure conditions,
such off-line payments can be resorted to subject to the condition that immediately after resolution of
the problem, necessary entries would be made on-line in GeM portal to obviate the possibility of double
payment.
B. Payment for Non-PFMS Agencies/ Entities (NPAE)
1. Non-PFMS Agency/ Entity (NPAE) is a Government of India (Gol) not using PFMS for its payments
of transactions and having their own payment system for making payments against contracts placed for
goods/services placed by the NPAE on GeM. All NPAE shall open & operate a special purpose account
namely GeM Pool Account for the purpose of ensuring prompt payment to Seller/Service Provider of
GeM who supply Goods/ Services to the NPAE through GeM.
2. Accordingly, all the Organisations/ Departments including CPSEs, Municipalities, Educational
Institutions, Autonomous bodies, Societies, etc. not operating through PFMS shall be covered under
these instructions. These organisations are hereby directed to open, operationalize and operate a GeM
Pool Account (GPA) for all procurement. GPA is a special purpose bank account (interest bearing
savings/current Account) opened, operated, and controlled exclusively by each NPAE. GeM Pool
Account shall be mandatory for all procurement irrespective of value. The GeM Pool Account shall be
opened, operated, and controlled exclusively and completely by the buyer entity/agency subject to
certain restrictions on withdrawals of funds as explained in succeeding paragraphs. The Account shall
carry interest applicable to savings/ current account. Such account shall be opened in any scheduled
bank having already integrated the pool account with GeM.
3. The following are the core elements of GPA that should be incorporated during the opening and
operations/ procurement stages:
a. The NPAE will open the GPA (as a savings or current account) which will be utilized by buyer
through the online integration of Bank with the platform owned and maintained by GeM SPV, as per
Service Level Agreement (SLA), and solely for procurement of goods and services on GeM.
b. The terms and conditions of procurement on GeM will be part of the operations agreement
between the bank and the NPAE.
c. The role of the bank will be limited to ensuring operations of the account on the instruction of
the NPAE through the authorized NPAE nodal officer for GeM/ buyer.
d. Real time details of all operations of the account will be shared by the bank, in a mutually
accepted format (to be amended from time to time) with the NPAE, only through the GeM Platform.
330Annexure 36: Payment and Receipt Procedures of GeM Manual for Procurement of Goods, Second Edition, 2024
shall also be responsible for deduction of TDS on GST as per GST provisions and to deposit the same e. Once a sub-account/ transaction specific account is credited with an amount, the NPAE cannot
with the Govt, as per GST rules and issue Form GSTR 7A to the person whose TDS has been deducted. withdraw this amount, apart from transfer to the designated Seller/Service Provider, till such a time that
17. GeM System/Portal would also have on-line provisions for generating supplementary Invoice(s) for the transaction is live.
claim/refund of statutory changes in Duties and taxes, if any, as above. A provision for all types of f. Any withdrawal/transfer by the NPAE from this account, except for payment to the Seller/
refunds/claims should be available on-line through PFMS. Service Provider, would be permitted in the following conditions.
18. In terms of the provisions of the Information Technology Act 2000 as amended from time to time, 1. Order cancellation
digitally/e-signed online documents generated on GeM shall be treated at par with ink-signed 2. Order rejection
documents for release of payment to the Seller/Service Provider and no ink signed paper/documents
3. Refund
shall be demanded/insisted.
All the above situations would first be required to be enabled/ flagged on the GeM Platform for the
19. The multi-year liabilities so created as referred to in para (vi) (A) (1) (h) above shall be reviewed
NPAE to be able to act accordingly.
regularly by the Programme Division/Administrative unit in consultation with the Financial Adviser. The
4. While procuring goods & services through GeM, the NPAEs should credit 100% of the projected
consolidated information on the total committed liabilities, year-wise, shall be submitted by the Financial
Contract Value in case of Goods Contract in their GeM Pool Account before award of contract. In cases
Adviser to the Budget Division, Department of Economic Affairs, Ministry of Finance for suitably
of Services, amount should be credited for one payment cycle as defined in the contract and before
reflecting in the Budget Estimates for the relevant fiscal year and in the Medium-Term Expenditure
releasing payment for any cycle, the funds required for the next payment cycle should be credited to
Framework (MTEF).
ensure availability of payable funds for the next payment cycle. Payment so credited will not be
20. For all contracts placed through GeM, the payment through PFMS to all Sellers/ Service Providers
withdrawn for any other purpose other than the one for which the amount is credited into GeM Pool
must be released online only against electronic bill generated on GeM. No offline payment should be
Account.
made in such cases to avoid double payment. Only in exceptional cases such as non-availability of the
5. After placement of contract on GeM, the process for PRC and CRAC will be same for NPAE category
GeM platform or long shutdown of internet services at Buyer location or similar force majeure conditions,
also as indicated in Para (vi) (A) (9) above regarding Provisional Receipt of Stores on GeM and Para
such off-line payments can be resorted to subject to the condition that immediately after resolution of
(vi) (A) (10) Consignee Receipt and Acceptance of Stores on GeM for PFMS Buyers.
the problem, necessary entries would be made on-line in GeM portal to obviate the possibility of double
6. After issue of CRAC, NPAE Nodal Officer shall issue an advice without delay to the bank to release
payment.
actual amount payable to Seller/ Service Provider as per terms of contract from the GeM Pool Account.
B. Payment for Non-PFMS Agencies/ Entities (NPAE)
On authorization, the bank should transfer the prescribed amount to the Seller/Service Provider supplier
1. Non-PFMS Agency/ Entity (NPAE) is a Government of India (Gol) not using PFMS for its payments
mapped in the transaction.
of transactions and having their own payment system for making payments against contracts placed for
7. In case of a Service level agreement (SLA) breach on the part of the NPAE in terms of payments to
goods/services placed by the NPAE on GeM. All NPAE shall open & operate a special purpose account
the Seller/Service Provider, GeM will intimate the buyer and bank of the same. Post such intimation,
namely GeM Pool Account for the purpose of ensuring prompt payment to Seller/Service Provider of
and non-action on the part of the NPAE with respect to payment transfer, bank will release payments
GeM who supply Goods/ Services to the NPAE through GeM.
for the delivery of goods at consignee destination/ milestone achievement (such as completion of
2. Accordingly, all the Organisations/ Departments including CPSEs, Municipalities, Educational
installation/ commissioning or training etc. as defined in the contract)/ service delivery as notified in the
Institutions, Autonomous bodies, Societies, etc. not operating through PFMS shall be covered under
terms and conditions of procurement on GeM to the Seller/ Service Provider mapped in the transaction.
these instructions. These organisations are hereby directed to open, operationalize and operate a GeM
Such a provision is required to be incorporated in GPA and should be considered as a standing
Pool Account (GPA) for all procurement. GPA is a special purpose bank account (interest bearing
instruction from the NPAE to the bank. The residual amount cannot be withdrawn/ transferred by the
savings/current Account) opened, operated, and controlled exclusively by each NPAE. GeM Pool
NPAE, in such cases.
Account shall be mandatory for all procurement irrespective of value. The GeM Pool Account shall be
8. In case, even after 10 days of issue of Consignee receipt and acceptance certificate (CRAC)/ auto
opened, operated, and controlled exclusively and completely by the buyer entity/agency subject to
generated CRAC, the buyer has not initiated the payment process through the GeM platform, a payment
certain restrictions on withdrawals of funds as explained in succeeding paragraphs. The Account shall
trigger will be automatically generated for payment equivalent to 80% of the corresponding quantity/
carry interest applicable to savings/ current account. Such account shall be opened in any scheduled
milestone achievement/ service delivery deduced by the system as per CRAC. Simultaneously
bank having already integrated the pool account with GeM.
intimation will be sent to the HoD, buyer and NPAE Nodal officer for GeM, regarding the release of
3. The following are the core elements of GPA that should be incorporated during the opening and
payment, at their risk and cost in line with the terms and condition (T&C) and SLA of procurement on
operations/ procurement stages:
GeM. The residual payment of 20% is to be processed by the buyer within 35 days after adjusting for
a. The NPAE will open the GPA (as a savings or current account) which will be utilized by buyer any statutory deduction and damages, failing which after 35 days, the same will be released to the
through the online integration of Bank with the platform owned and maintained by GeM SPV, as per Seller/ Service Provider automatically through an alert to the bank by the GeM Platform, after statutory
Service Level Agreement (SLA), and solely for procurement of goods and services on GeM. deductions and any system know deductions.
b. The terms and conditions of procurement on GeM will be part of the operations agreement 9. Unutilized funds after closure of the Contract and interest accrued on the credited amount will be at
between the bank and the NPAE. the disposal of nominated NPAE Nodal officer, who may advise banker for further action as deemed fit.
c. The role of the bank will be limited to ensuring operations of the account on the instruction of 10. The Steering Committee on GeM of each Ministry should monitor the implementation of these
the NPAE through the authorized NPAE nodal officer for GeM/ buyer. instructions regarding operationalization of GeM Pool Account.
d. Real time details of all operations of the account will be shared by the bank, in a mutually 11. Ministries/ Departments of Government of India are accordingly requested to issue necessary
accepted format (to be amended from time to time) with the NPAE, only through the GeM Platform. instructions to all Non-PFMS Agencies/ Entities under their control.
330 331Annexure 36: Payment and Receipt Procedures of GeM
i) In case any Non PFMS Agency/ Entity decides with the approval of their Competent Authority
to have integration of their on-line payment Systems with functionality for Blocking of Funds
etc. as per PFMS system of payments, the Payment procedures outlined for PFMS in Para (vi)
(A) shall be mutatis mutandis applicable to them.
ii) Currently, for unlocking of funds, especially during the fag end of the fiscal year, buyers need
to send emails etc. to GeM. Thereafter, GeM manually unlocks the payments. GeM will
automate this entire process.
332Annexure 36: Payment and Receipt Procedures of GeM Manual for Procurement of Goods, Second Edition, 2024
i) In case any Non PFMS Agency/ Entity decides with the approval of their Competent Authority
to have integration of their on-line payment Systems with functionality for Blocking of Funds
etc. as per PFMS system of payments, the Payment procedures outlined for PFMS in Para (vi) Annexure 37: Format for Show-cause Notice for Debarment
(A) shall be mutatis mutandis applicable to them.
(Refer para 3.7.2-3-c)
ii) Currently, for unlocking of funds, especially during the fag end of the fiscal year, buyers need
[On Department Letterhead]
to send emails etc. to GeM. Thereafter, GeM manually unlocks the payments. GeM will
File No: [….]
automate this entire process.
[Date]
[DoE/ Ministry/ Department/ CPSE/ Organisation]
[Address]
To,
The [Company Name]
[Company Address]
Subject: Show Cause Notice for debarment of your Company from participation in Tenders of [Govt.
of India/ Ministry/ Department/ CPSE/ Organisation] for the following misdemeanour
References: Relevant Tenders/ Contracts: [……….]
Dear Sir/Madam,
1. As a supplier participating in government tenders/ contracts, you must maintain the highest
standards of ethical conduct and transparency, as laid down in the Code of Integrity in Public
Procurement and other provisions in the relevant Tender Documents/Contracts.
2. Due to your misdemeanour mentioned below relating to the Tender Document/ Contract
referred to above, you are proposed to be debarred from participation in all tenders/ contracts
of [Govt. of India/ Ministry/ Department/ CPSE/ Organisation] for a period not exceeding two
years.
3. Articles of Misdemeanours: As per the imputations detailed in Annexure-1 attached herewith,
it is determined that you have committed the following serious misdemeanours relating to the
tender/ contract referred to above:
a) [You breached the Code of Integrity in Public Procurement as specified in [clause …..] in
the Tender Document/ Contract referred to above (please also see Rule 175 of GFRs
2017).
b) [You made a false declaration of local content as Class I/ Class II local suppliers under
Public Procurement (Preference to Make in India, Order 2017, Dtd 16/09/2020 or later,
i.e., the Make in India Order), which is also be treated as a breach of code of integrity.]
c) [any other actions or omissions144 by the firm that, in the opinion of the Ministry/
Department, warrants debarment].
4. Opportunity to Explain:
a) In light of the above misdemeanours, we hereby grant you a fair opportunity to explain
in writing why you should not be debarred, as mentioned in para 2 above.
b) Your response should include Specific Reasons, Mitigating Factors, and Corrective
Measures that you intend to take to rectify the situation and prevent recurrence.
c) Please also mention if you desire to avail of additional opportunities for an oral hearing
in addition to the written submissions.
d) Please address your response to the undersigned using the contact details mentioned
below.
e) Response Deadline: Please submit your response within 15 days of receiving this
notice. Failure to do so will result in further action, including an order for debarment.
144 [Supply of substandard material; non-supply of material; abandonment of works; substandard quality of works;
failure to abide by “Bid Securing Declaration”; conviction under the Prevention of Corruption Act, 1988; conviction
under any law for causing any loss of life or property or causing a threat to public health as part of executing a
public procurement contract; employs a government servant who has been dismissed or removed on account of
corruption; employs a non-official convicted for an offence involving corruption or abetment of such an offence in a
position where he could corrupt government servants, or employs a government officer within one year of his
retirement who has had business dealings with him in an official capacity before retirement.]
332 333Annexure 37: Format for Show-cause Notice for Debarment
5. You are required to give details of all ‘allied’ firms that come within the sphere of effective
influence based on the following criteria:
a) You, being a proprietary firm, own it,
b) You, being a partnership firm, have common (all or majority of) partners, or any one of
partners having a profit share of 20% or more in it.
c) You have common Management (say the majority of the directors) with it.
d) Your partners or directors have a majority interest in its management;
e) You have a controlling voice by owning substantial or majority (20% or more) shares in
it.
f) You directly or indirectly control it, are controlled by it, or are under common control
through any agreement/ MoU or otherwise.
g) You are a successor/ subsidiary to it or vice-a-versa;
h) You have common offices/ manufacturing facilities with it.
6. Annexure-1 details the imputation based on which these misdemeanours have been
determined.
7. Annexure 2 lists the documents relied upon for establishing such imputation.
Sincerely,
[Name]
[Designation]
[Contact Information]
Annexure 1: [Details of actions/ omissions committed by the firm]
Annexure-2: [List of relied upon documents]
DA: [Copies of documents attached]
334Annexure 37: Format for Show-cause Notice for Debarment Manual for Procurement of Goods, Second Edition, 2024
5. You are required to give details of all ‘allied’ firms that come within the sphere of effective
influence based on the following criteria:
a) You, being a proprietary firm, own it, Annexure 38: Format for Debarment Order
b) You, being a partnership firm, have common (all or majority of) partners, or any one of
(Refer para 3.7.2-3-b)
partners having a profit share of 20% or more in it.
c) You have common Management (say the majority of the directors) with it. [On Department Letterhead]
d) Your partners or directors have a majority interest in its management; File No: [….]
e) You have a controlling voice by owning substantial or majority (20% or more) shares in
Date: [….]
it.
[DoE/ Ministry/ Department/ CPSE/ Organisation]
f) You directly or indirectly control it, are controlled by it, or are under common control
[Address]
through any agreement/ MoU or otherwise.
g) You are a successor/ subsidiary to it or vice-a-versa; To,
h) You have common offices/ manufacturing facilities with it. The [Company Name]
6. Annexure-1 details the imputation based on which these misdemeanours have been
[Company Address]
determined.
Subject: Your company has been debarred from participating in Tenders of [Govt. of India/ Ministry/
7. Annexure 2 lists the documents relied upon for establishing such imputation.
Department/ CPSE/ Organisation].
Sincerely,
References:
[Name]
a) Relevant Tender/ Contract: [….]
[Designation] b) This office Show-Cause notice No. [….], dated [….]
[Contact Information] c) Your Written reply(ies) to the show-cause notice No [….], dated [….] and
Annexure 1: [Details of actions/ omissions committed by the firm] d) [Oral Hearing grant to you on [….] with [….]]
Annexure-2: [List of relied upon documents] Dear Sir/Madam,
DA: [Copies of documents attached] 1. After thoroughly evaluating the evidence and your submission mentioned above, it has been
established that your company committed the serious misdemeanour mentioned below. As a
result, this [Govt. of India/ Ministry/ Department/ CPSE/ Organisation] has decided to debar your
company from participating in any of our tenders of all entities covered under the jurisdiction
mentioned below for a period mentioned below.
a) The Debarment shall automatically extend to all your allied firms, listed in Annexure-2,
attached herewith. In the case of a joint venture/ consortium, all partners shall also stand
debarred.
b) Debarment does not impact the procuring entities' other contractual or legal rights.
c) Contracts concluded before the issue of the debarment order shall not be affected by the
debarment Orders.
2. Reasons for Debarment:
It is determined that you have committed the following serious misdemeanours relating to the
tender/ contract referred to above. Details of these misdemeanours are given in Annexure-1,
attached herewith:
[Please see the format of show-cause notice for possible misdemeanours]
3. Other Consequences of Debarment:
a) During the validity of the debarment order, no contract of any kind whatsoever shall be placed
on your firm, including your allied firms, by any Ministries/ Departments/ Attached/Subordinate
offices, including autonomous bodies and CPSEs, covered under the jurisdiction mentioned
above.
b) If your firm, including your allied firms, submitted the bid before this debarment, it shall be
ignored.
c) Your firm, including your allied firms, stands removed from the list of registered/ approved
contractors maintained, if any, by all entities covered by the jurisdiction mentioned above.
d) Your firm's Bid Security/ Performance Security for the subject tender/ contract shall be forfeited.
4. Jurisdiction of Debarment:
[This debarment applies to this Ministry and all its departments, attached and subordinate offices, Public
Sector Enterprises, and autonomous bodies.
OR
334 335Annexure 38: Format for Debarment Order
This debarment applies to this Ministry and all its departments, attached and subordinate offices, Public
Sector Enterprises, and autonomous bodies as an interim measure. However, the Government of India
reserves its right to extend this debarment to all its Ministries, Departments, and their attached and
subordinate offices, Public Sector Enterprises, and autonomous bodies after following due process.]
OR
This debarment applies to the Government of India and all its Ministries and departments, their attached
and subordinate offices, Public Sector Enterprises, and autonomous bodies.]
5. Debarment Duration:
Effective immediately, your company is debarred from participating in any procurement process of the
entities covered by the jurisdiction mentioned above for a period of [six to two years].
6. Appeal Process:
If your company wishes to appeal against this decision, you may submit an appeal within 15 days of
receiving this letter. The appeal, supported by relevant evidence and addressed to the appellate
authority [….], should be sent to the undersigned using the contact details below.
7. Revocation of Debarment:
Upon completion of the debarment period, this debarment shall automatically stand revoked, and your
company may apply for registration again as per procedure.
We trust that your company shall rectify its conduct after the debarment period.
Sincerely,
[Name]
[Designation]
[Contact Information]
Annexure 1: [Details of actions/ omissions committed by the firm]
Annexure-2: [List of Allied Firms that also stand debarred]
Copy To:
1. All Allied Firms as per Annexure-2 – Your firm also stands debarred as above.
2. Ministry/ Department (or GeM-CPPP in case of debarment by DoE) for publication on the
Website
3. Circulation to Procuring Entities
336Annexure 38: Format for Debarment Order Manual for Procurement of Goods, Second Edition, 2024
This debarment applies to this Ministry and all its departments, attached and subordinate offices, Public
Sector Enterprises, and autonomous bodies as an interim measure. However, the Government of India
reserves its right to extend this debarment to all its Ministries, Departments, and their attached and
subordinate offices, Public Sector Enterprises, and autonomous bodies after following due process.]
OR
This debarment applies to the Government of India and all its Ministries and departments, their attached
and subordinate offices, Public Sector Enterprises, and autonomous bodies.]
5. Debarment Duration:
Effective immediately, your company is debarred from participating in any procurement process of the
entities covered by the jurisdiction mentioned above for a period of [six to two years].
6. Appeal Process:
APPENDICES
If your company wishes to appeal against this decision, you may submit an appeal within 15 days of
receiving this letter. The appeal, supported by relevant evidence and addressed to the appellate
authority [….], should be sent to the undersigned using the contact details below.
7. Revocation of Debarment:
Upon completion of the debarment period, this debarment shall automatically stand revoked, and your
company may apply for registration again as per procedure.
We trust that your company shall rectify its conduct after the debarment period.
Sincerely,
[Name]
[Designation]
[Contact Information]
Annexure 1: [Details of actions/ omissions committed by the firm]
Annexure-2: [List of Allied Firms that also stand debarred]
Copy To:
1. All Allied Firms as per Annexure-2 – Your firm also stands debarred as above.
2. Ministry/ Department (or GeM-CPPP in case of debarment by DoE) for publication on the
Website
3. Circulation to Procuring Entities
336 337Manual for Procurement of Goods, Second Edition, 2024
Appendix 1: Advanced Concepts of Value for Money
1.0 The Concept of Value
Value is a management and economics concept. It represents the extent of satiation of a person's
hierarchy of needs by a product bought for this purpose. This is subjective and difficult to quantify. This
is because different persons (or the same persons under different circumstances) would have different
hierarchies of needs and would perceive different extents of satiation or value from the same product.
There are three sources of the value of a product. The first source of value is from the functional usage
of the product (known as use value), and the second source comes from the social status associated
with the ownership of the product (esteem value). This can be shown as the difference between a luxury
branded gold-plated, diamond-encrusted pen and a disposable non-descript functional pen, though
both fulfil the broadly same function and have the same use value. The luxury branded pen, in addition
to the use value, also has additional esteem value. The third source of value comes from the price that
one can get by exchanging or scrapping the product at the end of its useful life. This is called the
disposal value. Normally, when people buy a car, they consider the estimated disposal value of different
choices of models. Value is the sum of all the three values.
2.0 Total Cost of Ownership
1. While the value of a product covers all components of value over the “Whole-Of-Life” (WOL), the
costs incurred on the product should also take into consideration the total of various elements of
costs incurred over the WOL of the product. For this purpose, future costs are discounted to
present value (not to be confused with the value we are discussing – this is a financial discounting
concept). For example, it would not be prudent to buy a cheap car that has a high cost of
operating. This is called WOL, “Life-Cycle-Cost” (LCC), or “Total Cost of Ownership” (TCO). The
last is a preferred nomenclature in procurement and is defined as the total of all costs associated
with a product, service, or capital equipment that are incurred over its expected life. Typically,
these costs can be broken into four broad categories:
a) Procurement price. The amount paid to the vendor/ contractor for the product, service,
or capital equipment;
b) Acquisition costs. All costs associated with bringing the product, service, or capital
equipment into operation at the customer's location. Examples of acquisition costs are
sourcing, administration, freight, taxes, and so on;
c) Usage costs. In the case of a product, all costs associated with converting the procured
part/material into the finished product and supporting it through its usable life. In the case
of a service, all costs associated with its performance are not included in the procurement
price. In the case of capital equipment, all costs associated with operating the equipment
through its life. Examples of usage costs are inventory, conversion, wastage, lost
productivity, lost sales, warranty, installation, training, downtime, and so on
d) End-of-life costs. All costs incurred when a product, service, or capital equipment reaches
the end of its usable life, net of amounts received from the sale of the remaining product
or the equipment (disposal value), as the case may be. Examples of end-of-life costs are
obsolescence, disposal, clean-up, and project termination costs.
3.0 Value for Money
1. Besides the value of a product or service, the customer also has his notion of the “value” of a
particular sum of money. This is different for different people or even for the same person in
different circumstances. When the perceived value of a product matches the perceived value
of the amount of money (cost of the product), the customer feels he got the full value for his
money. This is called the VfM. In procurement, the Total Cost of Ownership is taken to evaluate
value for money. Given the limited resources available to the Government, ensuring VfM in
339Appendix 1: Advanced Concepts of Value for Money
procurement is the key to ensuring the optimum utilisation of scarce budgetary resources. It
usually means buying the product or service with the lowest WOL costs, which is ‘fit for purpose’
and just meets the specification. VfM also incorporates affordability; clearly, goods or services
that are unaffordable cannot be bought. This should be addressed as soon as possible within
the process, ideally at the need assessment stage before procurement commences. To
address this issue, a change in the procurement approach, specification or business strategy
may be required.
2. Where an alternative that does not have the lowest WOL costs is chosen, then the additional
‘value added’ benefit must be proportional and objectively justifiable. Assessment of bids should
be conducted only in relation to a published set of evaluation criteria (which should be relevant
to the subject of the contract), and any ‘added value’ that justifies a higher price must flow from
these defined criteria. In public procurement, VfM is often primarily established through the
competitive process. An intense competition from a vibrant market will generally deliver a VfM
outcome. However, where competition is limited or even absent, other routes may have to be
used to establish VfM. These can include benchmarking, construction of theoretical cost models
or ‘shadow’ bids by the procurement agency. Major contracts can require considerable financial
expertise and external support. A VfM assessment, based on the published conditions for
participation and evaluation, may include consideration of some factors such as:
a) Fitness for purpose;
b) Potential vendor/contractor’s experience and performance history;
c) Flexibility (including innovation and adaptability over the lifecycle of the procurement);
d) Environmental sustainability (such as energy efficiency and environmental impact); and
e) Total cost of ownership
3. However, due to uncertainties in estimates of various components of TCO (and actual costs
over the life-cycle) and intangibles of Value, some element of subjectivity may become
unavoidable and hence is not normally useable in routine Public Procurement cases. Therefore,
preference is given to alternative means for ensuring VfM by way of optimal description of
needs, development of value-engineered specifications/ Terms of Reference, appropriate
packaging/ slicing of requirements and selection of appropriate mode/ tendering systems of
procurement, etc.
340Appendix 1: Advanced Concepts of Value for Money Manual for Procurement of Goods, Second Edition, 2024
procurement is the key to ensuring the optimum utilisation of scarce budgetary resources. It
usually means buying the product or service with the lowest WOL costs, which is ‘fit for purpose’
Appendix 2: Legal Aspects of Public Procurement
and just meets the specification. VfM also incorporates affordability; clearly, goods or services
that are unaffordable cannot be bought. This should be addressed as soon as possible within
1.0 Relevant Provisions of the Constitution of India
the process, ideally at the need assessment stage before procurement commences. To
address this issue, a change in the procurement approach, specification or business strategy 1.1 Equality for Bidders
may be required.
Article 19 (1) (g) of the Constitution of India (under Part III – ‘Fundamental Rights’) grants all its citizens
2. Where an alternative that does not have the lowest WOL costs is chosen, then the additional
the right “to practise any profession or to carry out any occupation, trade or business”. Article 14 of the
‘value added’ benefit must be proportional and objectively justifiable. Assessment of bids should
Constitution (under Part III – ‘Fundamental Rights’) grants all persons the right “to equality before law
be conducted only in relation to a published set of evaluation criteria (which should be relevant
or equal protection of law within the territory of India”. This has been interpreted by courts to ensure
to the subject of the contract), and any ‘added value’ that justifies a higher price must flow from
that every citizen/ person in India has a right to get equal opportunity to bid for and be considered for a
these defined criteria. In public procurement, VfM is often primarily established through the
public procurement contract. However, this provision does permit the stipulation of reasonable eligibility
competitive process. An intense competition from a vibrant market will generally deliver a VfM
or pre-qualification criteria for the selection of successful bidders in a public procurement contract. Thus,
outcome. However, where competition is limited or even absent, other routes may have to be
a public procurement organisation should be ready to prove in court that no eligible bidder has been
used to establish VfM. These can include benchmarking, construction of theoretical cost models
denied reasonable and equal opportunity under this article to bid and be considered for the concerned
or ‘shadow’ bids by the procurement agency. Major contracts can require considerable financial
contract.
expertise and external support. A VfM assessment, based on the published conditions for
participation and evaluation, may include consideration of some factors such as: 1.2 Persons Authorised to Make and Execute Contracts on Behalf of Governments
a) Fitness for purpose;
As per Article 299 (Part XII – Finance, Property, Contracts and Suits) of the Constitution of India, all
b) Potential vendor/contractor’s experience and performance history;
contracts on behalf of the Union Government or state Governments are to be entered into and executed
c) Flexibility (including innovation and adaptability over the lifecycle of the procurement);
by authorised persons on behalf of the President of India or Governor of the state, respectively. The
d) Environmental sustainability (such as energy efficiency and environmental impact); and
President of India, the Governor of the state and the authorised persons who enter into or execute such
e) Total cost of ownership
contracts are granted immunity from personal liability under this article. That is why, above the
3. However, due to uncertainties in estimates of various components of TCO (and actual costs
signatures of such persons, on the contract documents, the legal phrase “For and on behalf of the
over the life-cycle) and intangibles of Value, some element of subjectivity may become
President of India/the Governor of State” is written to signify this fact. In a state Government, the
unavoidable and hence is not normally useable in routine Public Procurement cases. Therefore,
persons who are authorised to do so are listed in the DFPR. Various Departments expand upon
preference is given to alternative means for ensuring VfM by way of optimal description of
provisions of DFPR by issuing SoPP. Rule 224 (1) & (2), Chapter 8: Contract Management of the GFR,
needs, development of value-engineered specifications/ Terms of Reference, appropriate
2017 also covers this aspect.
packaging/ slicing of requirements and selection of appropriate mode/ tendering systems of
procurement, etc. 1.3 Other Mercantile Laws
A procurement contract, besides being a commercial transaction, is also a legal transaction. Several
commercial/mercantile laws are applicable equally to the private sector and public procurement, such
as the Indian Contract Act, the Sales of Goods Act, the Arbitration and Conciliation Act, and so on.
Although a public procurement professional is expected to have a working knowledge of the following
basic laws relating to procurement, yet he is not expected to be a legal expert. If standard contract
forms are used, the procurement official can discharge his normal functions without frequent legal help.
In case any complex legal issue arises or a complex contract beyond the standard contract form is to
be drafted, an appropriate legal professional may be associated with the procurement from an early
stage. Salient features of these mercantile laws relating to Procurement are summarised below.
2.0 Salient Features of the Indian Contract Act
2.1 Legal Aspects Governing Public Procurement of Goods - Introduction
1. A public procurement contract, besides being a commercial transaction, is also a legal transaction.
Several laws may affect various commercial aspects of public procurement contracts. A public
procurement professional is expected to be generally aware of the implications of following basic
laws affecting the procurement of goods; however, they are not expected to be a legal expert.
Where appropriate in complex cases, legal advice may be obtained. In other categories of
procurement, an additional set of laws may be relevant:
a) The Constitution of India;
b) Indian Contracts Act, 1872;
c) Sale of Goods Act, 1930;
340 341Appendix 2: Legal Aspects of Public Procurement
d) Arbitration and Conciliation Act, 1996, read with the Arbitration and Conciliation (Amendment)
Act, 2015 and 2021;
e) Mediation Act, 2023
f) Competition Act, 2002, as amended with Competition (Amendment) Act, 2007;
g) Micro, Small and Medium Enterprises Development (MSME Development) Act, 2006;
h) Information Technology Act, 2000 (IT Act, regarding e-procurement and e-auction, popularly
called the Cyber Law);
i) Right to Information (RTI) Act 2005;
j) Central Vigilance Commission Act, 2003;
k) Delhi Special Police Establishment Act, 1946 (basis of the Central Bureau of Investigation);
l) Prevention of Corruption Act, 1988;
m) The Foreign Trade (Development and Regulation) Act, 1992 and the Foreign Trade Policy
(EXIM Policy), 2015; Foreign Exchange Management Act (FEMA), 1999; and FEMA (Current
Account Transactions) Rules, 2000.
2. The elements and principles of contract law and the meaning and import of various legal terms
used in connection with the contracts are available in the Indian Contract Act of 1872, read with
the Sale of Goods Act 1930. Some of the salient principles relating to contracts are set out briefly
in this chapter.
2.2 Elementary Legal Practices
2.2.1 What is a Contract?
The proposal or offer when accepted is a promise, a promise and every set of promises forming the
consideration for each other is an agreement and an agreement if made with free consent of parties
competent to contract, for a lawful consideration and with a lawful object is a contract.
2.2.2 Proposal or Offer
When one person signifies to another his willingness to do or to abstain from doing anything, with a
view to obtaining the assent of the other to such act or abstinence, he is said to make a proposal or
offer. In a sale or purchase by tender, the tender signed by the bidder is the proposal. The invitation to
tender and instructions to bidders do not constitute a proposal.
2.2.3 Acceptance of the Proposal
When the person to whom the proposal is made signifies his assent thereto, the proposal is said to be
accepted. A proposal, when accepted, becomes a promise.
2.2.4 What agreements are contracts?
An agreement is a contract enforceable by law when the following are satisfied. A defect affecting any
of these renders a contract un-enforceable.
a) Competency of the parties
b) Freedom of consent of both parties
c) Lawfulness of consideration
d) Lawfulness of object
2.3 Competency of Parties
Under law any person who has attained majority and is of sound mind or not debarred by law to which
he is subject, may enter into contracts. It, therefore, follows that minors and persons of unsound mind
cannot enter into contracts nor can insolvent person do so.
2.3.1 Parties to the Contract
Categories of persons and bodies who are parties to the contract may be broadly sub-divided under the
following heads: -
a) Individuals
b) Partnerships
c) Limited Companies
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d) Arbitration and Conciliation Act, 1996, read with the Arbitration and Conciliation (Amendment) d) Corporations other than limited companies
Act, 2015 and 2021; i) Contracts with Individuals: Individuals tender either in their own name or in the
e) Mediation Act, 2023 name and style of their business. If the tender is signed by any person other than
f) Competition Act, 2002, as amended with Competition (Amendment) Act, 2007; the concerned individual, the authority of the person signing the tender on behalf of
g) Micro, Small and Medium Enterprises Development (MSME Development) Act, 2006; another must be verified and a proper power of attorney authorizing such person
h) Information Technology Act, 2000 (IT Act, regarding e-procurement and e-auction, popularly should be insisted on. In case, a tender is submitted in a business name and if it is
called the Cyber Law); a concern of an individual, the constitution of the business and the capacity of the
i) Right to Information (RTI) Act 2005; individual must appear on the face of the contract and the tender signed by the
j) Central Vigilance Commission Act, 2003; individual himself as proprietor or by his duly authorized attorney.
k) Delhi Special Police Establishment Act, 1946 (basis of the Central Bureau of Investigation); ii) Contracts with Partnerships: A partnership is an association of two or more
l) Prevention of Corruption Act, 1988; individuals formed for the purpose of doing business jointly under a business name.
m) The Foreign Trade (Development and Regulation) Act, 1992 and the Foreign Trade Policy It is also called a firm. It should be noted that a partnership is not a legal entity by
(EXIM Policy), 2015; Foreign Exchange Management Act (FEMA), 1999; and FEMA (Current itself, apart from the individuals constituting it. A partner is the implied authority to
Account Transactions) Rules, 2000. bind the firm in a contract coming in the purview of the usual business of the firm.
2. The elements and principles of contract law and the meaning and import of various legal terms The implied authority of a partner, however, does not extend to enter into arbitration
used in connection with the contracts are available in the Indian Contract Act of 1872, read with agreement on behalf of the firm. While entering into a contract with partnership firm
the Sale of Goods Act 1930. Some of the salient principles relating to contracts are set out briefly care should be taken to verify the existence of consent of all the partners to the
in this chapter. arbitration agreement.
iii) Contracts with Limited Companies: Companies are associations of individuals
2.2 Elementary Legal Practices
registered under Companies Act in which the liability of the members comprising the
2.2.1 What is a Contract? association is limited to the extent of the shares held by them in such companies.
The proposal or offer when accepted is a promise, a promise and every set of promises forming the The company, after its incorporation or registration, is an artificial legal person which
consideration for each other is an agreement and an agreement if made with free consent of parties has an existence quite distinct and separate from the members of shareholders
competent to contract, for a lawful consideration and with a lawful object is a contract. comprising the same. A company is not empowered to enter into a contract for
purposes not covered by its memorandum of association; any such agreement more
2.2.2 Proposal or Offer
than power entered into the company is void and cannot be enforced. Therefore, in
When one person signifies to another his willingness to do or to abstain from doing anything, with a
cases of doubt, the company must be asked to produce its memorandum for
view to obtaining the assent of the other to such act or abstinence, he is said to make a proposal or
verification, or the position may be verified by an inspection of the memorandum
offer. In a sale or purchase by tender, the tender signed by the bidder is the proposal. The invitation to
from the office of the Registrar of Companies before entering into a contract.
tender and instructions to bidders do not constitute a proposal.
Normally, any one of the Directors of the company is empowered to present the
2.2.3 Acceptance of the Proposal company. Where persons other than Directors or authorized Managing Agents sign
When the person to whom the proposal is made signifies his assent thereto, the proposal is said to be the tenders, it may be necessary to examine if the person signing the tender is
accepted. A proposal, when accepted, becomes a promise. authorized by the company to enter into contracts on its behalf.
iv) Corporation other than Limited Companies: Associations of individuals
2.2.4 What agreements are contracts?
incorporated under statutes such as Trade Union Act, Co-
An agreement is a contract enforceable by law when the following are satisfied. A defect affecting any
operativeSocietiesActandSocietiesRegistrationActarealsoartificial persons in the
of these renders a contract un-enforceable.
eye of law and are entitled to enter into such contracts as are authorized by their
a) Competency of the parties memorandum of association. If any contract must be entered into with any one or
b) Freedom of consent of both parties such corporations or associations, the capacity of such associations to enter into
c) Lawfulness of consideration contract should be verified and also the authority of the person coming forward to
d) Lawfulness of object represent the said Association.
2.3 Competency of Parties 2.4 Consent of both Parties
Under law any person who has attained majority and is of sound mind or not debarred by law to which Two or more persons are said to consent when they agree upon the same thing in the same sense.
he is subject, may enter into contracts. It, therefore, follows that minors and persons of unsound mind When two persons dealing with each other have their minds directed to different objects or attach
cannot enter into contracts nor can insolvent person do so. different meanings to the language that they use, there is no agreement. The misunderstanding, which
is incompatible with the agreement, may occur in the following cases: -
2.3.1 Parties to the Contract
a) When the misunderstanding relates to the identity of the other party to the agreement,
Categories of persons and bodies who are parties to the contract may be broadly sub-divided under the
b) When it relates to the nature or terms of the transactions,
following heads: -
c) When it relates to the subject matter of the agreement.
a) Individuals
b) Partnerships
c) Limited Companies
342 343Appendix 2: Legal Aspects of Public Procurement
2.5 Free consent of both Parties
1. The consent is said to be free when it is not caused by coercion, undue influence, fraud, mis-
representation, or mistake. Consent is said to be so caused when it would not have been given
but for the existence of coercion, undue influence, fraud, mis-representation, or mistake. When
consent to an agreement is caused by coercion, undue influence, fraud or misrepresentation, the
agreement is a contract void able at the option of the party whose consent was caused. A party
to a contract, whose consent was caused by fraud or misrepresentation may, if he thinks fit, insist
that the contract shall be performed, and that he shall be put in the position in which he would
have been if the representations made had been true.
2. In case consent to an agreement has been given under a mistake, the position is slightly different.
When both the parties to an agreement are under a mistake as to a matter essential to the
agreement, the agreement is not voidable but void. When the mistake is unilateral on the part of
one party only, the agreement is not void.
3. Distinction has also to be drawn between a mistake off act and a mistake of law. A contract is not
void because it was caused by a mistake as to any law in force in India but a mistake as to law
not in force in India has the same effect as a mistake of fact.
2.6 Consideration
Consideration is something which is advantageous to the promisor, or which is onerous or
disadvantageous to the promisee. Inadequacy of consideration is, however, not a ground avoiding the
contract. But an act, forbearance or promise which is contemplation of law has no value is no
consideration and likewise an actor a promise which is illegal or impossible has no value.
2.7 Lawfulness of object
The consideration or object of an agreement is lawful, unless it is forbidden by law or is of such a nature
that if permitted, it would defeat the provisions of any law, or is fraudulent or involves or implies injury
to the fraudulent property of another or the court regards it as immoral or opposed to public policy. In
each of these cases the consideration or object of an agreement is said to be unlawful.
2.8 Communication of an Offer or Proposal
The communication of a proposal is complete when it comes to the knowledge of the person to whom
it is made. A time is generally provided in the tender forms for submission of the tender. Purchaser is
not bound to consider a tender, which is received beyond that time.
2.9 Communication of Acceptance
1. A date is invariably fixed in tender forms upto which tenders are open for acceptance. A
proposal or offer stands revoked by the lapse of time prescribed in such offer for its acceptance.
If, therefore, in case it is not possible to decide a tender within the period of validity of the offer
as originally made, the consent of the bidder firm should be obtained to keep the offer open for
further period or periods.
2. The communication of an acceptance is complete as against the proposer or offerer, where it
is put in the course of transmission to him, to be out of the power of the acceptor, and it is
complete as against the acceptor when it comes to the knowledge of the proposer or offerer.
The medium of communication in Government contracts is generally by post and the
acceptance is, therefore, complete as soon as it is posted. So that there might be no possibility
of a dispute regarding the date of communication of acceptance, it should be sent to the correct
address by some authentic foolproof mode like registered post acknowledgement due, etc.
2.10 Acceptance to be identical with Proposal.
If the terms of the tender or the tender, as revised, and modified, are not accepted or if the terms of the
offer and the acceptance are not the same, the acceptance remains a mere counter-offer and there is
no concluded contract. It should, therefore, be ensured that the terms incorporated in the acceptance
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2.5 Free consent of both Parties are not at variance with the offer or the tender and that none of the terms of the tender are left out. In
case, uncertain terms are used by the bidders, clarifications should be obtained before such tenders
1. The consent is said to be free when it is not caused by coercion, undue influence, fraud, mis-
are considered for acceptance. If it is considered that a counter-offer should be made, such counter-
representation, or mistake. Consent is said to be so caused when it would not have been given
offer should be carefully drafted, as a contract is to take effect on acceptance thereof.
but for the existence of coercion, undue influence, fraud, mis-representation, or mistake. When
If the subject matter of the contract is impossible of fulfilment or is in itself in violation of law, such
consent to an agreement is caused by coercion, undue influence, fraud or misrepresentation, the
contract is void.
agreement is a contract void able at the option of the party whose consent was caused. A party
to a contract, whose consent was caused by fraud or misrepresentation may, if he thinks fit, insist
2.11 Withdrawal of an Offer or Proposal
that the contract shall be performed, and that he shall be put in the position in which he would
1. In cases where the bidder has offered to keep its offer open for a specified period but without any
have been if the representations made had been true.
consideration (e.g., bid security is not asked/ waived/ exempted/ not deposited, in any form), he
2. In case consent to an agreement has been given under a mistake, the position is slightly different.
may withdraw/ revise/ modify its offer at any time before its acceptance by the accepting authority
When both the parties to an agreement are under a mistake as to a matter essential to the
(i.e., dispatch of the acceptance from the accepting authority, even though it may not have reached
agreement, the agreement is not voidable but void. When the mistake is unilateral on the part of
the bidder). No legal obligations shall arise from such withdrawal, revision, or modification of the
one party only, the agreement is not void.
offer.
3. Distinction has also to be drawn between a mistake off act and a mistake of law. A contract is not
2. Where, however, a bidder has agreed to keep his offer open for a specified period for a
void because it was caused by a mistake as to any law in force in India but a mistake as to law
consideration (e.g., Bid Security, or Bid Securing Declaration, in any form, deposited by the bidder),
not in force in India has the same effect as a mistake of fact.
then withdrawal/ revision/ modification of such an offer by the bidder before the specified period
2.6 Consideration would entitle the accepting authority to forfeit the Bid Security and/ or invoke Bid Securing
Declaration or any other relevant clause in this regard, in the Tender Document, for any other action.
Consideration is something which is advantageous to the promisor, or which is onerous or
However, even in such a case, no legal obligations shall arise if such a withdrawal, revision, or
disadvantageous to the promisee. Inadequacy of consideration is, however, not a ground avoiding the
modification reaches the accepting authority before the tender's opening date and time. In any case,
contract. But an act, forbearance or promise which is contemplation of law has no value is no
the offer lapses automatically after the validity of the offer is over.
consideration and likewise an actor a promise which is illegal or impossible has no value.
2.12 Withdrawal of Acceptance
2.7 Lawfulness of object
An acceptance can be withdrawn before such acceptance comes to the knowledge of the bidder. A
The consideration or object of an agreement is lawful, unless it is forbidden by law or is of such a nature
telegraphic revocation of acceptance, which reaches the bidder before the letter of acceptance, will be
that if permitted, it would defeat the provisions of any law, or is fraudulent or involves or implies injury
a valid revocation.
to the fraudulent property of another or the court regards it as immoral or opposed to public policy. In
each of these cases the consideration or object of an agreement is said to be unlawful.
2.13 Changes in terms of a concluded Contract
2.8 Communication of an Offer or Proposal No variation in the terms of a concluded contract can be made without the consent of the parties. While
granting extensions or making any other variation, the consent of the contractor must be taken. While
The communication of a proposal is complete when it comes to the knowledge of the person to whom
extensions are to be granted on an application of the contractor, the letter and spirit of the application
it is made. A time is generally provided in the tender forms for submission of the tender. Purchaser is
should be kept in view in fixing a time for delivery.
not bound to consider a tender, which is received beyond that time.
2.14 Discharge of Contracts
2.9 Communication of Acceptance
A contract is discharged, or the parties are normally freed from the obligation of a contract by due
1. A date is invariably fixed in tender forms upto which tenders are open for acceptance. A
performance of the terms of the contract. A contract may also be discharged: -
proposal or offer stands revoked by the lapse of time prescribed in such offer for its acceptance.
If, therefore, in case it is not possible to decide a tender within the period of validity of the offer a) By mutual agreement: If neither party has performed the contract, no consideration is
required for the release. If a party has performed a part of the contract and has undergone
as originally made, the consent of the bidder firm should be obtained to keep the offer open for
expenses in arranging to fulfil the contract, it is necessary for the parties to agree to a
further period or periods.
reasonable value of the work done as consideration for the value.
2. The communication of an acceptance is complete as against the proposer or offerer, where it
b) By breach: In case a party to a contract breaks some stipulation in the contract which
is put in the course of transmission to him, to be out of the power of the acceptor, and it is
goes to the root of transaction or destroys the foundation of the contract or prevents
complete as against the acceptor when it comes to the knowledge of the proposer or offerer.
substantial performance of the contract, it discharges the innocent party to proceed further
The medium of communication in Government contracts is generally by post and the
with the performance and entitles him to a right of action for damages and to enforce the
acceptance is, therefore, complete as soon as it is posted. So that there might be no possibility
remedies for such breach as provided in the contract itself. A breach of contract may,
of a dispute regarding the date of communication of acceptance, it should be sent to the correct
however, be waived.
address by some authentic foolproof mode like registered post acknowledgement due, etc.
c) By refusal of a party to perform: On a promisor’s refusal to perform the contract or
2.10 Acceptance to be identical with Proposal. repudiation thereof even before the arrival of the time for performance, the promisee may
at his option treat the repudiation as an immediate breach putting an end to the contract
If the terms of the tender or the tender, as revised, and modified, are not accepted or if the terms of the
for the future. In such a case the promisee has a right of immediate action for damages.
offer and the acceptance are not the same, the acceptance remains a mere counter-offer and there is
no concluded contract. It should, therefore, be ensured that the terms incorporated in the acceptance
344 345Appendix 2: Legal Aspects of Public Procurement
d) In a contract where there are reciprocal promises: If one party to the contract prevents
the other party from performing the contract, the contract may be put to an end at the
instance of the party so prevented, and the contract is thereby discharged.
2.15 Stamping of Contracts
1. Under entry 5 of Schedule I of the Indian Stamp Act, an agreement or memorandum of
agreement for or relating to the sale of goods or merchandise exclusively is exempt from
payment of stamp duty. (A note or memorandum sent by a Broker or Agent to his principal
intimating the purchase or sale on account of such principal is not so exempt from stamp duty.)
2. The Stamp Act provides that no Stamp Duty shall be chargeable in respect of any instrument
executed by or on behalf of or in favour of the Government in cases where, but for such
exemption, the Government would be liable to pay the duty chargeable in respect of such
instrument. (Cases in which the Government would be liable are set out in Section 29 of the
Act).
2.16 Authority for Execution of Contracts
As per Clause 1 of Article 299 of the Constitution, the contracts and assurances of property made in
the exercise of the executive power of the Union shall be executed on behalf of the President. The
words “for and on behalf of the President of India” should therefore follow the designation appended
below the signature of the officer authorized in this behalf.
Note 1: The various classes of contracts and assurances of property, which
different authorities may execute, are specified in the Notifications issued by the
Ministry of Law from time to time.
Note 2: The powers of various authorities, the conditions under which such
powers should be exercised, and the general procedure prescribed about various
classes of contracts and assurances of property are laid down in Rule 21 of the
Delegation of Financial Powers Rules.
2.17 Contract Effective Date
The date of commencement of the obligations under the contract on the parties to a contract is referred
to as the contract effective date. This date should be invariably indicated in each contract, as per agreed
terms and conditions. The Ministries/Departments are advised to set the effective date to be a date after
the following:
a) Date of signing of the contract.
b) Furnishing of performance bond in terms of performance security.
c) Receipt of Bank Guarantee for advance payment.
d) Obtaining an export licence for store supply by the seller and confirmation by the buyer.
e) Receipt of End User's Certificate. The supplier shall provide the End User's Certificate within
30 (thirty) days of the signing of the contract.
3.0 Salient Features of the Sales of Goods Act, 1930
3.1 Scope
Agreements for the sale of goods are governed by the general principles of the contract law. A contract
for sale of goods has, however, certain peculiar features such as transfer of ownership of the goods
and quality aspects implied under a contract for sale of goods, and so on, are not covered in the Contract
Act. These peculiarities are the subject matter of the provisions of the Sale of Goods Act, 1930. In this
act, the two parties to the contract are called “seller” and “buyer.” This act defines goods, for the purpose
of applicability of this act, as every kind of movable property, including stocks and shares, growing
crops, goodwill, patents, trademarks, electricity, water, gas, and so on—all that can be exchanged for
money but not any kind of immovable property (for example, real estate).
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d) In a contract where there are reciprocal promises: If one party to the contract prevents 3.2 Concept of Transfer of Property (Passing of Title)
the other party from performing the contract, the contract may be put to an end at the
1. Proprietary (ownership) rights and obligations in “goods” are called legally “title to goods” or
instance of the party so prevented, and the contract is thereby discharged.
“property in goods.” The meaning of property here is different from the common connotation of
the word. At what point of time or stage in a contract does this passing of title of (property in)
2.15 Stamping of Contracts
goods happen is laid down by this Act. The ownership of goods is different from 'possession of
1. Under entry 5 of Schedule I of the Indian Stamp Act, an agreement or memorandum of
goods' which means the physical custody or control of the goods. Delivery of goods is only a
agreement for or relating to the sale of goods or merchandise exclusively is exempt from
transfer of ‘possession of goods;” and may or may not coincide with the passing of title in goods.
payment of stamp duty. (A note or memorandum sent by a Broker or Agent to his principal
This distinction is especially important in procurement.
intimating the purchase or sale on account of such principal is not so exempt from stamp duty.)
2. The transfer of property in the goods from the seller to the buyer is the essence of a
2. The Stamp Act provides that no Stamp Duty shall be chargeable in respect of any instrument
procurement of goods. Therefore, the moment when the property in goods passes from the
executed by or on behalf of or in favour of the Government in cases where, but for such
seller to the buyer is significant for the following reasons:
exemption, the Government would be liable to pay the duty chargeable in respect of such
a) Ownership: The moment the property in goods passes, the seller ceases to be their owner
instrument. (Cases in which the Government would be liable are set out in Section 29 of the
and the buyer acquires the ownership. The buyer can exercise proprietary rights over the
Act).
goods. For example, the buyer may sue the seller for non-delivery of the goods or when
2.16 Authority for Execution of Contracts the seller has resold the goods, and so on.
b) Concept of “Res Prit Domine” -- Risk Follows Ownership: This concept simply means
As per Clause 1 of Article 299 of the Constitution, the contracts and assurances of property made in
that, as a general rule, risk follows the ownership, irrespective of whether the delivery (or
the exercise of the executive power of the Union shall be executed on behalf of the President. The
transfer of possession of goods) has been made or not. If the goods are damaged or
words “for and on behalf of the President of India” should therefore follow the designation appended
destroyed, the loss shall be borne by the person who was the owner of the goods at that
below the signature of the officer authorized in this behalf.
time – irrespective of whosoever is in the “possession of the goods.”
Note 1: The various classes of contracts and assurances of property, which
c) Action against Third parties: When the goods are, in any way, damaged or destroyed
different authorities may execute, are specified in the Notifications issued by the
by the action of third parties, only the owner of the goods can act (claim, litigation) against
Ministry of Law from time to time.
them.
Note 2: The powers of various authorities, the conditions under which such
d) Time at which Property in Goods is Transferred: The property in goods is transferred
powers should be exercised, and the general procedure prescribed about various
to the buyer at such time as the parties to the contract intend this to happen, as recorded
classes of contracts and assurances of property are laid down in Rule 21 of the
in the terms of the contract. This needs neither to coincide with the point when payment is
Delegation of Financial Powers Rules.
made nor with the delivery of Goods and not even with the point of time when the seller
dispatches the goods.
2.17 Contract Effective Date
The date of commencement of the obligations under the contract on the parties to a contract is referred 3.3 Document of Title to Goods
to as the contract effective date. This date should be invariably indicated in each contract, as per agreed
These are the voucher, bill, document, receipt, cash memo, bill of lading, lorry receipt, railway receipt,
terms and conditions. The Ministries/Departments are advised to set the effective date to be a date after
or any such acknowledgement which proves the ownership of the goods that, in the ordinary course of
the following:
business, the buyer may receive. These are called documents of title to goods.
a) Date of signing of the contract.
3.4 Doctrine of Caveat Emptor
b) Furnishing of performance bond in terms of performance security.
c) Receipt of Bank Guarantee for advance payment. The Sales of Goods Act lays down this important concept that the buyer must act with due diligence
d) Obtaining an export licence for store supply by the seller and confirmation by the buyer. when buying goods; it is not a seller’s duty to point out the defects in goods. This doctrine is not in
e) Receipt of End User's Certificate. The supplier shall provide the End User's Certificate within consonance with modern times but, unfortunately, is a legal position. This, however, does not apply if
30 (thirty) days of the signing of the contract. the seller obtains the buyer’s consent to buy by knowingly concealing the defects that the buyer could
not have reasonably discovered at the time of procurement. The caveat emptor is also diluted under
3.0 Salient Features of the Sales of Goods Act, 1930
some implied conditions in a contract for sale.
3.1 Scope
3.5 Provision of the Act regarding Statutory Variations in Taxes and Duties
Agreements for the sale of goods are governed by the general principles of the contract law. A contract
Statutory variations in the taxes and duties (customs duties, excise duty, tax on the sale or procurement
for sale of goods has, however, certain peculiar features such as transfer of ownership of the goods
of goods) after the making of any contract must be borne by the buyer, even if there is no such express
and quality aspects implied under a contract for sale of goods, and so on, are not covered in the Contract
stipulation in the contract.
Act. These peculiarities are the subject matter of the provisions of the Sale of Goods Act, 1930. In this
act, the two parties to the contract are called “seller” and “buyer.” This act defines goods, for the purpose 4.0 Salient Features of the Indian Arbitration & Conciliation Act 1996
of applicability of this act, as every kind of movable property, including stocks and shares, growing
Indian Arbitration & Conciliation Act 1996 provides for dispute settlement either by a process of
crops, goodwill, patents, trademarks, electricity, water, gas, and so on—all that can be exchanged for
conciliation and/or by arbitration. This act is based on a 'United Nations Commission on International
money but not any kind of immovable property (for example, real estate).
Trade Law Model Arbitration Law' with an object to minimise the supervisory role of courts in the arbitral
346 347Appendix 2: Legal Aspects of Public Procurement
process and to ensure that every final arbitral award is enforced in the same manner as if it was a
decree of the court. It covers both international and domestic arbitration and conciliation.
4.1. Arbitration
Arbitration is one of the oldest methods of settling civil disputes arising out of and during performance
of the contract between two or more persons by reference of the dispute to an independent and impartial
third person called the arbitrator, instead of litigating the matter in the usual way through the courts. It
saves time and expense, avoids unnecessary technicalities and, at the same time, ensures “substantial
justice within limits of the law.”
4.2. Arbitrator, Arbitration and Arbitral Award
The person or persons appointed to determine differences and disputes are called the arbitrator or
arbitral tribunal. The proceeding before him is called arbitration proceedings. The decision is called an
Award. For Law of Limitations, The Arbitration for a particular dispute is deemed to have commenced
on the date, on which a request for arbitration is received by the respondent.
4.3. Arbitration Agreement
It is an agreement by the parties to submit to arbitration all or certain disputes, which have arisen, or
which may arise between them, in respect of a defined legal relationship, whether contractual or non-
contractual. The dispute resolution method of arbitration, as per the Arbitration and Conciliation Act,
can be invoked only if there is an arbitration agreement (in the form of an arbitration clause or a separate
arbitration agreement) in the contract. If there is such an agreement, courts are barred from directly
entertaining any litigation in respect of such contracts and are bound instead to refer the parties to
arbitration. Procuring Entity May lay down that Arbitration Clause would not be applicable for claims
below and/ or above a threshold (say below Rs. 25 Lakhs and above Rs. 100 Crores, on the lines of
ONGC). Disputes involving claims above Rs. 100 crores shall be adjudicated under the Commercial
Courts, Commercial Division and Commercial Appellate Division of High Courts Act, 2015. This
Agreement should state that it shall continue to survive 120 days after termination, completion, or
closure of the Contract.
4.4. Ad-hoc and Institutional Arbitration
Ad-hoc arbitration and institutional arbitration are two different modes of arbitration under the Indian
Arbitration and Conciliation Act, 1996.
4.4.1. Ad-hoc Arbitration
1. In ad-hoc arbitration, the parties are free to choose the arbitrators, the rules, the procedures,
and the administrative support for their dispute resolution.
2. In institutional arbitration, the parties agree to refer their dispute to an arbitration institution (see
list below), which have their own standardised and proven set of rules, a panel of certified
arbitrators, and administrative services.
3. Ad-hoc arbitration may be more flexible and cheaper than institutional arbitration, as it allows
the parties to tailor the process according to their needs and preferences. However, it may also
be more time-consuming and uncertain, as it depends on the cooperation and competence of
the parties and the arbitrators.
4. Institutional arbitration may be more efficient and dependable than ad-hoc arbitration, as it
offers a standardized and streamlined process, with quality control and supervision by the
arbitration institution. However, it may also be more expensive and rigid, as it involves fees for
the institution and adherence to its rules.
5. Traditionally, India has favoured ad-hoc arbitration over institutional arbitration due to several
factors. However, in recent years, there has been a shift towards institutional arbitration as India
seeks to improve its arbitration regime and attract more foreign investment.
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process and to ensure that every final arbitral award is enforced in the same manner as if it was a 4.4.2. Institutional Arbitration
decree of the court. It covers both international and domestic arbitration and conciliation.
1. Procuring entities are encouraged to use Institutional Arbitration of large value arbitration (say
for claims more than Rs 5 Crore) on the line of, what has been legislated by the Government
4.1. Arbitration
of Maharashtra. For this purpose, the Arbitration Clause should be modified to include this
Arbitration is one of the oldest methods of settling civil disputes arising out of and during performance
provision.
of the contract between two or more persons by reference of the dispute to an independent and impartial
2. There are several recognised institutional arbitration centres in India that provide arbitration
third person called the arbitrator, instead of litigating the matter in the usual way through the courts. It
services under their own rules and procedures. Some of them are:
saves time and expense, avoids unnecessary technicalities and, at the same time, ensures “substantial
a) India International Arbitration Centre (IIAC): It was created in 2019 by an Act of Parliament
justice within limits of the law.”
as an institution of national importance. It provides institutional arbitration services in India
and abroad.
4.2. Arbitrator, Arbitration and Arbitral Award
b) Delhi International Arbitration Centre (DIAC): It was established in 2009 by the Delhi High
The person or persons appointed to determine differences and disputes are called the arbitrator or
Court and offers arbitration, mediation, and conciliation services.
arbitral tribunal. The proceeding before him is called arbitration proceedings. The decision is called an
c) Mumbai Centre for International Arbitration (MCIA): It was launched in 2016 as a joint
Award. For Law of Limitations, The Arbitration for a particular dispute is deemed to have commenced
initiative of the Government of Maharashtra and the domestic and international business
on the date, on which a request for arbitration is received by the respondent.
and legal communities. It aims to provide a world-class arbitration facility in India.
d) Indian Council of Arbitration (ICA): It was founded in 1965 as a non-profit organisation
4.3. Arbitration Agreement
under the aegis of the Federation of Indian Chambers of Commerce and Industry (FICCI).
It is an agreement by the parties to submit to arbitration all or certain disputes, which have arisen, or It administers both domestic and international arbitrations.
which may arise between them, in respect of a defined legal relationship, whether contractual or non- e) Indian Institute of Arbitration & Mediation (IIAM): It was established in 2001 as an
contractual. The dispute resolution method of arbitration, as per the Arbitration and Conciliation Act, autonomous institution dedicated to the promotion and development of alternative dispute
can be invoked only if there is an arbitration agreement (in the form of an arbitration clause or a separate
resolution (ADR) in India.
arbitration agreement) in the contract. If there is such an agreement, courts are barred from directly
entertaining any litigation in respect of such contracts and are bound instead to refer the parties to 4.5. Appointment and Composition of Arbitral Tribunal
arbitration. Procuring Entity May lay down that Arbitration Clause would not be applicable for claims
Both parties can mutually agree on the number of arbitrators (which cannot be an even number) to be
below and/ or above a threshold (say below Rs. 25 Lakhs and above Rs. 100 Crores, on the lines of
appointed. In case there is no agreement, a single (sole) arbitrator may be appointed. The parties can
ONGC). Disputes involving claims above Rs. 100 crores shall be adjudicated under the Commercial
mutually agree on a procedure for appointing the arbitrator or arbitrators, or else in case of arbitration
Courts, Commercial Division and Commercial Appellate Division of High Courts Act, 2015. This
with three arbitrators, each party will appoint one arbitrator and the two appointed arbitrators will appoint
Agreement should state that it shall continue to survive 120 days after termination, completion, or
the third arbitrator, who will function as a presiding arbitrator. If one party fails to appoint an arbitrator
closure of the Contract.
within 30 (thirty) days, or if the two appointed arbitrators fail to agree on the third arbitrator, then the
court may appoint any person or institution as arbitrator. In case of an international commercial dispute,
4.4. Ad-hoc and Institutional Arbitration
the application for appointment of arbitrator must be made to the Chief Justice of India. In case of other
Ad-hoc arbitration and institutional arbitration are two different modes of arbitration under the Indian
domestic disputes, the application must be made to the Chief Justice of the High Court within whose
Arbitration and Conciliation Act, 1996. jurisdiction the parties are situated.
4.4.1. Ad-hoc Arbitration
4.6. Challenge to Appointment of Arbitrator
1. In ad-hoc arbitration, the parties are free to choose the arbitrators, the rules, the procedures,
An arbitrator is expected to be independent and impartial. If there are some circumstances due to which
and the administrative support for their dispute resolution.
his independence or impartiality can be challenged, he must disclose the circumstances before his
2. In institutional arbitration, the parties agree to refer their dispute to an arbitration institution (see
appointment. The appointment of an arbitrator cannot be challenged on any ground, except when there
list below), which have their own standardised and proven set of rules, a panel of certified
is justifiable doubt as to the arbitrator’s independence or impartiality or when he does not possess the
arbitrators, and administrative services.
qualifications for the arbitrator agreed to by the parties. The challenge to appointment must be decided
3. Ad-hoc arbitration may be more flexible and cheaper than institutional arbitration, as it allows
by the arbitrator himself. If he does not accept the challenge, the arbitration can continue, and the
the parties to tailor the process according to their needs and preferences. However, it may also
arbitrator can make the arbitral award. However, in such a case, application for setting aside the arbitral
be more time-consuming and uncertain, as it depends on the cooperation and competence of
award can be made to the court, after the award is made by the arbitrator. Thus, the other party cannot
the parties and the arbitrators.
stall further arbitration proceedings by rushing to court.
4. Institutional arbitration may be more efficient and dependable than ad-hoc arbitration, as it
offers a standardized and streamlined process, with quality control and supervision by the
4.7. Conduct of Arbitral Proceedings – Ad-hoc Arbitration
arbitration institution. However, it may also be more expensive and rigid, as it involves fees for
The parties are free to agree on the procedure to be followed for conducting proceedings, as well as
the institution and adherence to its rules.
the location, language of hearings, and written proceedings. If any agreement fails, the arbitral tribunal
5. Traditionally, India has favoured ad-hoc arbitration over institutional arbitration due to several
may decide on these aspects. The parties shall be treated equally, and each party shall be given a full
factors. However, in recent years, there has been a shift towards institutional arbitration as India
opportunity to present its case. The arbitral tribunal shall observe the rules of natural justice but is bound
seeks to improve its arbitration regime and attract more foreign investment.
348 349Appendix 2: Legal Aspects of Public Procurement
neither by Civil Procedure Code 1908 nor by the Indian Evidence Act145, 1872. Limitation Act, 1963, is
applicable from the date of commencement of arbitral proceedings. Arbitral tribunals have powers to do
the following:
a) Determine the admissibility, relevance, materiality, and weight of any evidence;
b) Decide on their jurisdiction;
c) Decide on interim measures;
d) Termination of proceedings; and
e) Seek court assistance in taking evidence.
4.8. Arbitral Award
The decision of the arbitral tribunal is termed as 'arbitral award'. The decision of arbitral tribunal shall
be by majority. The arbitral award shall be in writing, mentioning the place and date, and signed by the
members of the tribunal. It must state the reasons for the award. A copy of the award should be given
to each party. The tribunal can make interim award also. An arbitral award is enforceable in the same
manner as if it were a decree of the court.
4.9. Recourse against Arbitral Award
Recourse to a court against an arbitration award can be made by an application (within three months
from the date of the arbitral award) only on the grounds specified in the act, that is, the party was under
some incapacity; the arbitration agreement was not valid; the proper opportunity was not given to
present the case; award deal with disputes not falling within the terms of reference of the arbitrator;
composition of the arbitral tribunal is not as per agreement of parties; subject matter of the dispute is
not capable of settlement through arbitration under the law, or the arbitral award conflicts with the public
policy.
4.10. Changes introduced by the Arbitration and Conciliation (Amendment) Act, 2015
4.10.1 Independence, Disqualification and Obligations of arbitrators at the time of
appointment
1. Independence, Impartiality and Accountability of Arbitrators: A fixed fee structure ensures
the independence of the arbitral tribunal and also provides a reasonable cost estimate to the
parties entering into arbitration. The Amendment Act in the Fourth Schedule prescribes the
model fees for arbitrators, and the High Courts have been assigned the responsibility of framing
the rules for determining the fees and the manner of payment. The model fee varies from Rs
45,000 to Rs 30 Lakh (Rupees forty-five to rupees thirty lakh) for various slabs of disputed value
from Rupees five Lakh to above Rs 20 (Rupees twenty) Crore (with a sole arbitrator entitled to
25% (twenty-five per cent) extra above the model fee). However, it is clarified that such fees
shall not be applicable in International Commercial Arbitration and in cases where parties have
agreed to the determination of fees as per the rules of an arbitral institution.
2. Disqualification from appointment: A long and exhaustive list of specific circumstances
which shall act as a bar against any person from being appointed as an arbitrator in a dispute,
have been enumerated in the seventh schedule. However, the parties to the dispute have been
given the opportunity, after the dispute has arisen, to waive the applicability of the seventh
schedule, by mutual written agreement, if they so deem fit. Especially of interest in Public
Procurement is disqualification of past or present employees, consultant, advisors, or other
related business relationship not only with the Procuring Entity but also with any allied entity
thereof. Thus, the earlier practice of appointing serving officers of procuring entity as arbitrator
is no more legal.
145 This Act would be replaced by Bhartiya Sakshya Adhiniyam (BS), 2023 from 1st July 2024.
350Appendix 2: Legal Aspects of Public Procurement Manual for Procurement of Goods, Second Edition, 2024
neither by Civil Procedure Code 1908 nor by the Indian Evidence Act145, 1872. Limitation Act, 1963, is 3. Disclosures: An arbitrator who is approached for an appointment is obligated to disclose as
applicable from the date of commencement of arbitral proceedings. Arbitral tribunals have powers to do per the Sixth Schedule of the Act. The declaration as per a set format removes any ambiguity
the following: and ensures uniformity:
a) Determine the admissibility, relevance, materiality, and weight of any evidence; a) Conflict of Interest: Existence, either direct or indirect, of any past or present relationship
b) Decide on their jurisdiction; with or interest in any of the parties or in relation to the subject matter in dispute, whether
c) Decide on interim measures; financial, business, professional or other kind, which is likely to give rise to justifiable
d) Termination of proceedings; and doubts as to his independence or impartiality as per fifth schedule to the Act for arbitrator.
e) Seek court assistance in taking evidence. b) Time constraints: An arbitrator shall disclose all circumstances which may affect his ability
to deliver an award within 12 (twelve) months.
4.8. Arbitral Award
4.10.2 Fast-tracking Arbitration in India
The decision of the arbitral tribunal is termed as 'arbitral award'. The decision of arbitral tribunal shall
1. Award within 12 (Twelve) months: The arbitral tribunal is statutorily obligated to deliver an
be by majority. The arbitral award shall be in writing, mentioning the place and date, and signed by the
award within 12 (twelve) months from the date when the arbitral tribunal enters into reference.
members of the tribunal. It must state the reasons for the award. A copy of the award should be given
The arbitral tribunal is said to have entered upon the reference on the date on which the
to each party. The tribunal can make interim award also. An arbitral award is enforceable in the same
arbitrator(s) have received notice of their appointment. The award can be delayed by a maximum
manner as if it were a decree of the court.
period of six months only under exceptional circumstances where all parties give their consent
4.9. Recourse against Arbitral Award to such extension of time. Where the award is not made within the statutory period, the mandate
of arbitrators shall automatically terminate. It is open for the courts to extend the period for making
Recourse to a court against an arbitration award can be made by an application (within three months
an award upon receipt of an application by any of the parties. Such extension is to be granted
from the date of the arbitral award) only on the grounds specified in the act, that is, the party was under
only for sufficient cause, and the court, in its discretion, may impose the following penalties
some incapacity; the arbitration agreement was not valid; the proper opportunity was not given to
depending on the facts and circumstances of the case:
present the case; award deal with disputes not falling within the terms of reference of the arbitrator;
a) Reduce the fees of arbitrators by up to 5% (five per cent) for each month of delay.
composition of the arbitral tribunal is not as per agreement of parties; subject matter of the dispute is
b) Substitute one or all the arbitrators.
not capable of settlement through arbitration under the law, or the arbitral award conflicts with the public
c) Impose actual or exemplary costs on any of the parties.
policy.
2. Oral arguments to be held on a day-to-day basis: Oral arguments as far as possible shall be
4.10. Changes introduced by the Arbitration and Conciliation (Amendment) Act, 2015 heard by the arbitral tribunal on a day-to-day basis and no adjournments shall be granted without
sufficient cause. Provision for imposition of exemplary cost on the party seeking adjournment
4.10.1 Independence, Disqualification and Obligations of arbitrators at the time of
without sufficient cause has also been made.
appointment
3. Fast Track Procedure: The parties to arbitration may choose to opt for a new fast track
1. Independence, Impartiality and Accountability of Arbitrators: A fixed fee structure ensures procedure either before or after the commencement of the arbitration. The award in fast-track
the independence of the arbitral tribunal and also provides a reasonable cost estimate to the arbitration is to be made out within six months.
parties entering into arbitration. The Amendment Act in the Fourth Schedule prescribes the a) Arbitral Tribunal can decide to follow documents only Arbitration, especially in case of low-
model fees for arbitrators, and the High Courts have been assigned the responsibility of framing value arbitrations, to fast track the arbitration.
the rules for determining the fees and the manner of payment. The model fee varies from Rs b) Where the Arbitral Tribunal delivers the award within a period of six months the arbitral
45,000 to Rs 30 Lakh (Rupees forty-five to rupees thirty lakh) for various slabs of disputed value tribunal shall be entitled to additional fees. The parties shall determine the quantum of
from Rupees five Lakh to above Rs 20 (Rupees twenty) Crore (with a sole arbitrator entitled to such additional fees.
25% (twenty-five per cent) extra above the model fee). However, it is clarified that such fees c) The salient features of the fast-track arbitration are:
shall not be applicable in International Commercial Arbitration and in cases where parties have i) Disputes are to be decided based on written pleadings only.
agreed to the determination of fees as per the rules of an arbitral institution. ii) The arbitral Tribunal shall have the power to call for clarifications in addition to the
2. Disqualification from appointment: A long and exhaustive list of specific circumstances written pleadings where it deems necessary.
which shall act as a bar against any person from being appointed as an arbitrator in a dispute, iii) Oral hearing maybe held only if all the parties make a request or if the arbitral
have been enumerated in the seventh schedule. However, the parties to the dispute have been tribunal considers it necessary.
given the opportunity, after the dispute has arisen, to waive the applicability of the seventh iv) The parties are free to decide the fees of the arbitrator(s).
schedule, by mutual written agreement, if they so deem fit. Especially of interest in Public 4. Appointment within 60 (sixty) days: Whenever an application for appointment of Arbitrator(s)
Procurement is disqualification of past or present employees, consultant, advisors, or other is moved before a court such application shall be disposed of as expeditiously as possible and
related business relationship not only with the Procuring Entity but also with any allied entity an endeavour shall be made to dispose of the matter within a period of sixty days from the date
thereof. Thus, the earlier practice of appointing serving officers of procuring entity as arbitrator of service of notice on the opposite party. The court while appointing arbitrators shall confine
is no more legal. itself to the examination of the existence of an arbitration agreement.
4.10.3 Procedural and Jurisprudence simplified.
1. Arbitration to commence within 90 (ninety) days of interim relief: Where the court grants
interim relief before the commencement of arbitration, the arbitration must commence within 90
(ninety) days from such order of interim relief. The court however has been given the authority
145 This Act would be replaced by Bhartiya Sakshya Adhiniyam (BS), 2023 from 1st July 2024.
350 351Appendix 2: Legal Aspects of Public Procurement
to extend the period within which the arbitration must commence if it deems such extension
necessary. The Act prohibits courts from entertaining any application for interim relief once the
arbitration has entered into reference, unless the court finds that circumstances exist which
may not render the remedy provided under section 17 efficacious.
2. Powers of Interim Relief in Section 9 also to Arbitral Tribunal: The parties to arbitration can
now directly approach the arbitral tribunal for seeking interim relief on the same grounds as
were available to the parties under section 9 of the previous act. Further, the tribunal has now
been granted the powers of a court while making interim awards in the proceedings before it.
3. Arbitral tribunal not bound to rule in accordance with terms of the contract: The arbitral
tribunal was previously bound to deliver an award in accordance with the terms of the
agreement and was required to take into consideration the ‘usages of the trade applicable to
the transaction.’ Vide the Amendment the arbitral tribunal has been freed of the obligation to
only rule in accordance with the terms of the agreement. The arbitral tribunal is only required
to take the agreement into account while delivering its award and is free to deviate from the
terms of the agreement if the circumstances so warrant.
4. The act made applicable on International Commercial Arbitration with even seat outside India:
Part I of the act has been made applicable for limited purposes (listed below) on International
Commercial Arbitrations even in instances where the seat of the arbitration is outside India;
however, giving freedom to exclude the applicability the Act by agreeing to this effect:
a) Seeking interim relief from courts [section 9]
b) Seeking the assistance of the court in taking evidence [section 27]
c) Appealing against the order of a court where the court refuses to refer the parties to
arbitration. [section 37(1) (a)]
d) Restricting the right to second appeal and preserving the right of parties to approach the
Supreme Court in appeal. [section 37 (3)]
5.0 The Mediation Act, 2023
1. This Mediation146 Act, 2023 applies to mediations conducted in India, particularly when the
‘mediation agreement/ clause’ provides that any dispute shall be resolved in accordance with
the provisions of this Act; or when in a commercial dispute one of the parties to the dispute is
the Central Government or a State Government or agencies, public bodies, corporations, and
local bodies, including entities controlled or owned by such Government. Thus, it specifically
covers dispute resolution in Public Procurement.
2. The Act provides for a Mediation Council of India (MCI) to be created and an enabling provision
for registration of Mediation Service Providers (MSP) by MCI. The parties are free to determine
the mediation's venue, manner, and language.
3. Like arbitration agreement, a mediation agreement shall be in writing recorded in any document
(including the Contract) signed by the parties; or as exchange of communications or any
pleadings in any proceedings in which existence of mediation agreement is alleged by one party
and not denied by the other. However, unlike the Arbitration and Conciliation Act, the Mediation
Act does not prevent a party from agitating a dispute in Court before seeking a resolution;
hence, the nature of Mediation is voluntary. Nevertheless, if Mediation is provided contractually
and, instead, one party seeks recourse to courts, the other party can inform the Court of the
mediation agreement and request a reference to Mediation.
4. While the Act does not require the mediator to have any qualifications, it dictates that a mediator
of foreign nationality shall possess such qualifications, experience, and accreditation as may
be specified by the MCI. The Act provides for registration of Moderators with the Mediation
Council of India (MCI); or empanelled by a court-annexed mediation centre; or empanelled by
an Authority constituted under the Legal Services Authorities Act, 1987; or empanelled by a
146 The Act would be fully notified at a later date. Hence some of the provisions like registration of mediators, and
MSPs/ MCI may get activated later.
352Appendix 2: Legal Aspects of Public Procurement Manual for Procurement of Goods, Second Edition, 2024
to extend the period within which the arbitration must commence if it deems such extension mediation service provider (MSP) recognised by MCI. Either the parties mutually agree to select
necessary. The Act prohibits courts from entertaining any application for interim relief once the an agreed candidate for mediator or else they may refer the mediation to Institutional Mediation
arbitration has entered into reference, unless the court finds that circumstances exist which through MSP registered with the MCI. MSP would then provide a mediator considering the
may not render the remedy provided under section 17 efficacious. suitability and preference of the parties.
2. Powers of Interim Relief in Section 9 also to Arbitral Tribunal: The parties to arbitration can 5. The Act provides for confidentiality of Mediation Proceedings, and for declaration of mediators
now directly approach the arbitral tribunal for seeking interim relief on the same grounds as regarding ‘Conflict of Interest’ if any. Mediation can also be done online/ virtual mediation,
were available to the parties under section 9 of the previous act. Further, the tribunal has now provided the integrity and confidentiality of the process is maintained.
been granted the powers of a court while making interim awards in the proceedings before it.
6. Mediator only facilitates the party to arrive at a mutually agreed resolution but does not have
3. Arbitral tribunal not bound to rule in accordance with terms of the contract: The arbitral
authority to impose any suggestion.
tribunal was previously bound to deliver an award in accordance with the terms of the
7. There is a time limit of 120 days (extendable by 60 days), after which the Mediator can provide
agreement and was required to take into consideration the ‘usages of the trade applicable to
a non-resolution report to the party or the MPS, as the case may be. Otherwise, if successful,
the transaction.’ Vide the Amendment the arbitral tribunal has been freed of the obligation to
moderator provides a Mediation Settlement Agreement (MRA) to the parties or MSP. A jointly
only rule in accordance with the terms of the agreement. The arbitral tribunal is only required
signed MSP, countersigned by the Mediator becomes a decree of the court and can be enforced
to take the agreement into account while delivering its award and is free to deviate from the
in the court like a decree.
terms of the agreement if the circumstances so warrant.
8. The moderator of the dispute under resolution cannot subsequently be associated with any
4. The act made applicable on International Commercial Arbitration with even seat outside India:
resolution process or with either party in the same dispute in any forum, judicial or otherwise.
Part I of the act has been made applicable for limited purposes (listed below) on International
Commercial Arbitrations even in instances where the seat of the arbitration is outside India;
6.0 Salient Features of Competition Act, 2002 relating to Anti-competitive
however, giving freedom to exclude the applicability the Act by agreeing to this effect:
Practices.
a) Seeking interim relief from courts [section 9]
b) Seeking the assistance of the court in taking evidence [section 27] 1. The Preamble of the Competition Act, 2002, provides for the establishment of a Commission
c) Appealing against the order of a court where the court refuses to refer the parties to keeping in view of the economic development of the country to promote and sustain competition
arbitration. [section 37(1) (a)] in markets; prevent practices having adverse effect on competition; protect consumer interest;
d) Restricting the right to second appeal and preserving the right of parties to approach the and ensure freedom of trade carried on by participants in Indian markets.
Supreme Court in appeal. [section 37 (3)] 2. The Act was amended by Competition (Amendment) Act, 2007 and again by Competition
(Amendment Act), 2009.
5.0 The Mediation Act, 2023
3. In India, Competition Commission of India (“CCI”), formulated under the Competition Act is a
1. This Mediation146 Act, 2023 applies to mediations conducted in India, particularly when the quasi-judicial and regulatory body entrusted with the task enforcement of the Competition Act,
‘mediation agreement/ clause’ provides that any dispute shall be resolved in accordance with 2002. Apart from specific functions under the Competition Act, 2002 the CCI also has extra-
the provisions of this Act; or when in a commercial dispute one of the parties to the dispute is territorial jurisdiction, inquiry into anticompetitive conduct, sector-specific regulatory work,
the Central Government or a State Government or agencies, public bodies, corporations, and competition advocacy, power of appointment of professional and experts, and procedure for
local bodies, including entities controlled or owned by such Government. Thus, it specifically investigation (in terms of regulating its own procedure).
covers dispute resolution in Public Procurement.
4. Section 8 dealing with composition of Commission provides for a chairperson and not less than
2. The Act provides for a Mediation Council of India (MCI) to be created and an enabling provision two and not more than six members which are to be appointed by Central Government. The CCI
for registration of Mediation Service Providers (MSP) by MCI. The parties are free to determine is vested with inquisitorial, investigative, regulatory, adjudicatory, and also advisory jurisdiction.
the mediation's venue, manner, and language. Vast powers have been given to the Commission and under Section 64, the Commission can
3. Like arbitration agreement, a mediation agreement shall be in writing recorded in any document frame regulations.
(including the Contract) signed by the parties; or as exchange of communications or any 5. The National Company Law Appellate Tribunal (NCLAT)147 is the body entrusted with the
pleadings in any proceedings in which existence of mediation agreement is alleged by one party responsibility of hearing and disposing of appeals against any direction or decision or order of
and not denied by the other. However, unlike the Arbitration and Conciliation Act, the Mediation the CCI. It also adjudicates on compensation claims arising from the findings of the CCI or its
Act does not prevent a party from agitating a dispute in Court before seeking a resolution; own findings on appeals against the CCI orders and passes orders on the recovery of
hence, the nature of Mediation is voluntary. Nevertheless, if Mediation is provided contractually compensation.
and, instead, one party seeks recourse to courts, the other party can inform the Court of the
6. Any person aggrieved by the order or decision of the CCI may prefer an appeal to the NCLAT
mediation agreement and request a reference to Mediation.
within 60 (sixty) days from the date of communication of such order or decision. The second and
4. While the Act does not require the mediator to have any qualifications, it dictates that a mediator final appeal under Section 53(T) lies before the Supreme Court of India from the orders of the
of foreign nationality shall possess such qualifications, experience, and accreditation as may NCLAT within a period of 60 (sixty) days from the date of communication of the order by the
be specified by the MCI. The Act provides for registration of Moderators with the Mediation NCLAT.
Council of India (MCI); or empanelled by a court-annexed mediation centre; or empanelled by
7. CCI may initiate an inquiry:
an Authority constituted under the Legal Services Authorities Act, 1987; or empanelled by a
a) On its own motion based on information and knowledge in its possession or
146 The Act would be fully notified at a later date. Hence some of the provisions like registration of mediators, and
MSPs/ MCI may get activated later. 147 W.E.F from June 2017, as per The Competition (Amendment) Act 2017.
352 353Appendix 2: Legal Aspects of Public Procurement
b) On receipt of any information, in such manner and accompanied by such fee as may be
determined by regulations, from any person, consumer or their association or trade
association, or
c) On receipt of a reference from the Central Government, a State Government, or a statutory
authority
8. The Act provides for Director General (DG) office as a separate investigative wing to assist the
CCI. The DG investigates the complaints received from the CCI and submits all findings to it. DG
is solely responsible for making enquiries, for examining documents and for making
investigations into complaints. The DG is vested under the Act with powers of summoning of
witnesses, examining them on oath, requiring the discovery and production of documents,
receiving evidence on affidavits, issuing commissions for the examination of witnesses etc.
9. The Act in Section 49 (3) lays down the advocacy function of CCI and lays down that the CCI
shall take suitable measures for the promotion of competition advocacy, creating awareness and
imparting training about competition issues. Section 32 of the Act grants the CCI extra-territorial
jurisdiction over anticompetitive conduct which has an appreciable adverse effect on competition
within India. Any anticompetitive activity taking place outside India but having an appreciable
adverse effect on competition within India shall be subject to the application of the Competition
Act.
10. Under Section 21 of the Act, any statutory authority can suo motto or on request of a party during
a proceeding before it can make a reference to CCI. CCI shall give its opinion within sixty days
of receipt of such reference by such statutory authority. Under the provisions of the Act, the
authority which made reference shall consider the opinion of the Commission and thereafter, give
its findings recording reasons on the issues referred to in the said opinion by CCI. Section 21A
in the same language provides for such reference by CCI to any statutory authority.
11. The key provisions of the Competition Act include:
a) Section 3 of the Competition Act, 2002 deals with anti-competitive agreements;
b) Section 4 of the Competition Act, 2002 which discusses the abuse of dominance;
c) Sections 5 and 6 of the Competition Act, 2002 deal with the regulation of combinations.
12. The term ‘agreement’ has been defined broadly in the Competition Act. It extends to a mere
‘arrangement,’ ‘understanding’ or ‘action in concert,’ none of which need be in writing or
enforceable by law.
13. Section 3(1) of the Competition Act lays down that no enterprise or association of enterprises or
person or association of persons shall enter into any agreement in respect of production, supply,
distribution, storage, acquisition or control of goods or provision of services, which causes or is
likely to cause an appreciable adverse effect on competition within India. The Act prohibits an
anti-competitive agreement and declares that such an agreement shall be void.
14. Section 3(3) of the Competition Act deals with horizontal agreements as it covers the agreements
between entities engaged in identical or similar trade of goods or provision of services. It also
includes cartels. The section covers the following:
a) Agreement entered into between enterprises or associations of enterprises or persons or
associations of persons or between any person and enterprise.
b) The practice carried out by any association of enterprises or association of persons.
c) Decision taken by any association of enterprises or association of persons.
15. Section 3(3) of the Competition Act enlists four broad classifications of horizontal agreements
that are presumed to cause an appreciable adverse effect on competition (AAEC) in India.
a) Agreements regarding Prices
b) Agreements regarding Quantity / Quality
c) Market Allocation
d) Bid Rigging
16. These four horizontal agreements are not presumed to have appreciable adverse effects on
competition and are excluded from the provisions of Section 3(3) of the Competition Act, 2002,
354Appendix 2: Legal Aspects of Public Procurement Manual for Procurement of Goods, Second Edition, 2024
b) On receipt of any information, in such manner and accompanied by such fee as may be provided they are entered into by way of joint ventures and increase efficiency in production,
determined by regulations, from any person, consumer or their association or trade supply, distribution, storage, acquisition or control of goods or provision of services.
association, or 17. Cartels, by their very nature are secretive and thus it is difficult to find the direct evidence of their
c) On receipt of a reference from the Central Government, a State Government, or a statutory presence. The orders of the CCI clearly point that CCI relies on circumstantial evidence, both
authority economic and conduct-based, to reach its decision on the existence of a cartel agreement.
8. The Act provides for Director General (DG) office as a separate investigative wing to assist the 18. The Act defines bid rigging, and it covers agreements having the effect of eliminating or reducing
CCI. The DG investigates the complaints received from the CCI and submits all findings to it. DG competition for bids or adversely affecting or manipulating the process for bidding:
is solely responsible for making enquiries, for examining documents and for making
a) Collusive bidding: Agreement between firms to divide the market, set prices or limit
investigations into complaints. The DG is vested under the Act with powers of summoning of
production – involves, kickbacks and misrepresentation of independence.
witnesses, examining them on oath, requiring the discovery and production of documents,
b) Bid Rotation
receiving evidence on affidavits, issuing commissions for the examination of witnesses etc.
c) Bid Suppression
9. The Act in Section 49 (3) lays down the advocacy function of CCI and lays down that the CCI d) Complementary Bidding
shall take suitable measures for the promotion of competition advocacy, creating awareness and e) Subcontracting arrangements
imparting training about competition issues. Section 32 of the Act grants the CCI extra-territorial f) Market Allocation
jurisdiction over anticompetitive conduct which has an appreciable adverse effect on competition
19. The Act gives wide discretion to CCI to frame the remedies to overcome the anticompetitive
within India. Any anticompetitive activity taking place outside India but having an appreciable
situation:
adverse effect on competition within India shall be subject to the application of the Competition
a) Declare Anticompetitive Agreements Void
Act.
b) Impose Heavy Penalties
10. Under Section 21 of the Act, any statutory authority can suo motto or on request of a party during
i) Penalty can be up to 10% (ten per cent) of the average turnover for the last three
a proceeding before it can make a reference to CCI. CCI shall give its opinion within sixty days
preceding fiscal years upon each of such persons or enterprises which are parties
of receipt of such reference by such statutory authority. Under the provisions of the Act, the
to bid-rigging.
authority which made reference shall consider the opinion of the Commission and thereafter, give
ii) Cartel, a penalty of up to three times of its profit for each year of the continuance of
its findings recording reasons on the issues referred to in the said opinion by CCI. Section 21A
such agreement or 10% (ten per cent) of its turnover for each year of the
in the same language provides for such reference by CCI to any statutory authority.
continuance of such agreement, whichever is higher.
11. The key provisions of the Competition Act include: c) Order the parties to Cease & Desist.
a) Section 3 of the Competition Act, 2002 deals with anti-competitive agreements; d) Modification of agreements
b) Section 4 of the Competition Act, 2002 which discusses the abuse of dominance; e) Remedy Damage to reputation.
c) Sections 5 and 6 of the Competition Act, 2002 deal with the regulation of combinations. f) Fix Individual Liability
12. The term ‘agreement’ has been defined broadly in the Competition Act. It extends to a mere g) Grant Interim orders
‘arrangement,’ ‘understanding’ or ‘action in concert,’ none of which need be in writing or h) Any other order as CCI deems fit.
enforceable by law. 20. Who can file the information: Raising issues regarding anti-competitive behaviour for action by
13. Section 3(1) of the Competition Act lays down that no enterprise or association of enterprises or CCI under the act is called filing the information:
person or association of persons shall enter into any agreement in respect of production, supply, a) Any person, consumer, association, or trade association can file information before the
distribution, storage, acquisition or control of goods or provision of services, which causes or is Commission.
likely to cause an appreciable adverse effect on competition within India. The Act prohibits an b) Central Govt. or a State Govt. or a statutory authority can also make a reference to the
anti-competitive agreement and declares that such an agreement shall be void. Commission for making an inquiry.
14. Section 3(3) of the Competition Act deals with horizontal agreements as it covers the agreements c) “Person” includes an individual, HUF, firm, company, local authority, cooperative or any
between entities engaged in identical or similar trade of goods or provision of services. It also artificial juridical person.
includes cartels. The section covers the following: 21. What are the issues on which information can be filed?
a) Agreement entered into between enterprises or associations of enterprises or persons or a) The information can be filed on issues like anti-competitive agreements and abuse of
associations of persons or between any person and enterprise. dominant position or a combination.
b) The practice carried out by any association of enterprises or association of persons. b) Class of consumers.
c) Decision taken by any association of enterprises or association of persons. 22. The fee -
15. Section 3(3) of the Competition Act enlists four broad classifications of horizontal agreements a) Rupees 5000/- (Five thousand only) in case of an individual, or Hindu undivided family
that are presumed to cause an appreciable adverse effect on competition (AAEC) in India. (HUF), Non-Government Organisation (NGO), Consumer Association, Co-operative
a) Agreements regarding Prices Society, or Trust duly registered under the respective Acts,
b) Agreements regarding Quantity / Quality b) Rupees 20,000/- (twenty thousand only) in case of firms, companies having turnover in the
c) Market Allocation preceding year upto Rupees one Crore, and
d) Bid Rigging c) Rupees 50,000/- (fifty thousand only) in case not covered under clause (a) or (b) above.
16. These four horizontal agreements are not presumed to have appreciable adverse effects on
competition and are excluded from the provisions of Section 3(3) of the Competition Act, 2002,
354 355Appendix 2: Legal Aspects of Public Procurement
7.0 Salient Features of the Whistle Blowers Protection Act, 2011 and the Whistle
Blowers Protection (Amendment) Act, 2015
1. The Act seeks to protect whistle blowers, i.e., persons making a public interest disclosure related
to an act of corruption, misuse of power, or criminal offence by a public servant.
2. Any public servant or any other person including a non-Governmental organization may make
such a disclosure to the designated agencies i.e., Central or State Vigilance Commission. The
Time Limit for making any complaint or disclosure to the Competent Authority is seven years from
the date on which the action complained against is alleged to have taken place.
3. The Designated Agency cannot entertain any disclosure relating to any inquiry ordered under the
Public Servants (Inquiries) Act, 1850andCommissions of Inquiry Act, 1952.
4. Similarly, the Amendment Act 2015 prohibits the reporting of a corruption-related disclosure if it
falls under any 10 (ten) categories, including information related to:
a) The sovereignty, strategic, scientific, or economic interests of India or the incitement of an
offence
b) Records of deliberations of the Council of Ministers
c) That which is forbidden to be published by a court or if it may result in contempt of court;
d) A breach of privilege of legislatures;
e) Commercial confidence, trade secrets, intellectual property (if it harms a third party);
f) That relayed in a fiduciary capacity;
g) That received from a foreign Government;
h) That which could endanger a person’s safety etc.;
i) That which would impede an investigation, etc.;
j) Personal matters or invasion of privacy.
5. However, if information related to b), e), f), and j) above is available under the Right to Information
Act, 2005, then it can be disclosed under the Act.
a) Any public interest disclosure received by a Competent Authority will be referred to an
authorised authority if it falls under any of the prohibited categories above. This authority will
decide on the matter, which will be binding.
b) The Identity of the Complainant must be included in the Complaint or the Disclosure.
However, the Designated Agency shall conceal the identity of the complainant unless the
complainant himself has revealed his identity to any other office or authority while making
public interest disclosure or in his complaint or otherwise. However, the Designated Agency
can reveal the identity of the complainant in circumstances where it becomes inevitable or
extremely necessary for the enquiry.
c) The Designated Agency may, with the prior written consent of the complainant, reveal the
identity of the complainant to such office or organization where it becomes necessary to do
so. If the complainant does not agree to his name being revealed, in that case, the
complainant shall provide all documentary evidence in support of is complaint to the
Designated Agency.
d) Any person who negligently or with malafide reveals the identity of the complainant shall be
punished with imprisonment up to three years and a fine not exceeding Rs. 50,000 (Rupees
fifty thousand).
e) Similarly, any disclosure made with mala fide and knowingly that it was false, or misleading
shall be punished with imprisonment up to two years and a fine not exceeding Rs. 30,000
(Rupees thirty thousand).
f) After receipt of the report or comments relating to the complaint, if the Designated Agency
is of the opinion that such comments or report reveals either wilful misuse of power or wilful
misuse of discretion or substantiates allegations of corruption, it shall recommend to the
public authority to take appropriate corrective measures such as initiating proceedings
against the concerned public servant or other administrative and corrective steps. However,
356Appendix 2: Legal Aspects of Public Procurement Manual for Procurement of Goods, Second Edition, 2024
7.0 Salient Features of the Whistle Blowers Protection Act, 2011 and the Whistle in case the public authority does not agree with the recommendation of the Designated
Agency, it shall record the reasons for such disagreement.
Blowers Protection (Amendment) Act, 2015
g) While dealing with any such inquiry, the Designated Agency shall have all the powers of a
1. The Act seeks to protect whistle blowers, i.e., persons making a public interest disclosure related
Civil Court under the Code of Civil Procedure, 1908, with respect to matters like receiving
to an act of corruption, misuse of power, or criminal offence by a public servant.
evidence, issuing commissions, discovery, and production of any document, etc. Also, every
2. Any public servant or any other person including a non-Governmental organization may make proceeding before the Designated Agency shall be deemed to be a judicial proceeding under
such a disclosure to the designated agencies i.e., Central or State Vigilance Commission. The the Code of Criminal Procedure148 (CrPC), 1973, and Indian Penal Code149 (IPC) 1860.
Time Limit for making any complaint or disclosure to the Competent Authority is seven years from h) No obligation to maintain secrecy or other restrictions upon the disclosure of information
the date on which the action complained against is alleged to have taken place. shall be claimed by any Public Servant in the proceedings before the Designated Agency.
3. The Designated Agency cannot entertain any disclosure relating to any inquiry ordered under the i) However, no person is required to furnish any information in the inquiry under this act if such
Public Servants (Inquiries) Act, 1850andCommissions of Inquiry Act, 1952. information falls under the 10 (ten) categories mentioned before.
4. Similarly, the Amendment Act 2015 prohibits the reporting of a corruption-related disclosure if it j) It shall be the responsibility of the Central Government to ensure that no person who has
falls under any 10 (ten) categories, including information related to: made a disclosure is victimised on the ground that such person had disclosed under this
act.
a) The sovereignty, strategic, scientific, or economic interests of India or the incitement of an
k) If any person is victimised or likely to be victimised on the grounds mentioned above, he
offence
may contact the Designated Agency, and the Designated Agency may pass appropriate
b) Records of deliberations of the Council of Ministers
directions in this respect. The Designated Agency can even restore the status quo ante with
c) That which is forbidden to be published by a court or if it may result in contempt of court;
respect to the Public Servant who has made a disclosure. Also, the Designated Agency can
d) A breach of privilege of legislatures;
pass directions to protect such complainants.
e) Commercial confidence, trade secrets, intellectual property (if it harms a third party);
l) If any Head of the Department has committed an offence under this act unless he proves
f) That relayed in a fiduciary capacity;
that the offence was committed without his knowledge or that he exercised all due diligence
g) That received from a foreign Government;
in this respect.
h) That which could endanger a person’s safety etc.;
m) This Act extends to all the Companies as well. When a company has committed any offence
i) That which would impede an investigation, etc.;
under this act, every person who at the time of the offence was responsible for the conduct
j) Personal matters or invasion of privacy.
of the business of the company shall be deemed to be guilty of the offence unless he proves
5. However, if information related to b), e), f), and j) above is available under the Right to Information
that the offence was committed without his knowledge or that he exercised all due diligence
Act, 2005, then it can be disclosed under the Act.
in this respect.
a) Any public interest disclosure received by a Competent Authority will be referred to an
n) No court can take cognizance of any offence under this act save on a complaint made by
authorised authority if it falls under any of the prohibited categories above. This authority will
the Designated Agency. No court inferior to that of a Chief Metropolitan Magistrate or a Chief
decide on the matter, which will be binding.
Judicial Magistrate shall try any offence under this act. The High Court shall be the appellate
b) The Identity of the Complainant must be included in the Complaint or the Disclosure.
authority in this respect.
However, the Designated Agency shall conceal the identity of the complainant unless the
complainant himself has revealed his identity to any other office or authority while making
public interest disclosure or in his complaint or otherwise. However, the Designated Agency
can reveal the identity of the complainant in circumstances where it becomes inevitable or
extremely necessary for the enquiry.
c) The Designated Agency may, with the prior written consent of the complainant, reveal the
identity of the complainant to such office or organization where it becomes necessary to do
so. If the complainant does not agree to his name being revealed, in that case, the
complainant shall provide all documentary evidence in support of is complaint to the
Designated Agency.
d) Any person who negligently or with malafide reveals the identity of the complainant shall be
punished with imprisonment up to three years and a fine not exceeding Rs. 50,000 (Rupees
fifty thousand).
e) Similarly, any disclosure made with mala fide and knowingly that it was false, or misleading
shall be punished with imprisonment up to two years and a fine not exceeding Rs. 30,000
(Rupees thirty thousand).
f) After receipt of the report or comments relating to the complaint, if the Designated Agency
is of the opinion that such comments or report reveals either wilful misuse of power or wilful
misuse of discretion or substantiates allegations of corruption, it shall recommend to the
public authority to take appropriate corrective measures such as initiating proceedings
against the concerned public servant or other administrative and corrective steps. However,
148 This law has been replaced by Bhartiya Nagarik Suraksha Sanhita (BNSS), 2023 from 1st July 2024
149 This law has been replaced by Bhartiya Nyaya Sanhita (BNS), 2023 from 1st July 2024
356 357Manual for Procurement of Goods, Second Edition, 2024
Appendix 3: Electronic Procurement (e-Procurement) and e-Auction
(The details given in this appendix are generic in nature and are not prescriptive part of this Manual of
Policies and Procedures. Procuring Entities may settle and decide the details with the service provider)
1.0 Electronic procurement (e-procurement)
E-procurement is the use of information and communication technology (especially the internet) by the
buyer in conducting procurement processes with the vendors/ contractors for the acquisition of goods
(supplies), works and services aimed at open, non-discriminatory, and efficient procurement through
transparent procedures. The Procurement Policy Division, Department of Expenditure, MoF, has vide
Office Memorandum no: 10/3/2012-PPC dated January 9, 2014, prescribed mandatory publishing of
tenders through the e-procurement mode for tenders valued above Rupees two lakh.
2.0 Service Provider:
A service provider is engaged to provide an e-procurement system covering the following:
a) All steps involved, starting from hosting of tenders to determination of techno-commercially
acceptable lowest bidder, are covered;
b) The system archives the information and generates reports required for the management
information system/decision support system;
c) A helpdesk is available for online and offline support to different stakeholders;
d) The system arranges and updates the Digital Signature Certificate (DSC) for Departmental
users
e) Different documents, formats, and so on are available for e-procurement systems.
3.0 Process:
In e-procurement, all processes of tendering have the same content as in normal tendering and are
executed once the necessary changes have been made online by using the DSC as follows:
a) Communications: Wherever traditional procedures refer to written communication and
documents, the corresponding process in e-procurement would be handled either fully online
by way of uploading/downloading/emails or automatically generated SMSs or else partly online
and partly offline submission. It is advisable to move to full submissions online. More details
would be available from the e-procurement service provider’s portal. In e-procurement, the
tender fee, EMD, and documents supporting exemption from such payments are submitted in
paper form to the authority nominated in the NIT, but scanned copies are to be uploaded,
without which the bid may not be opened. In future, such payments may be allowed online also;
b) Publishing of tenders: Tenders are published on the e-procurement portal by authorised
executives of Procuring Entity with DSC. After the creation of the tender, a unique "tender ID"
is automatically generated by the system. While creating/publishing the tender, the "bid
openers" are identified as four officers (two from the procuring entity and two from the
associated/integrated Finance) with a provision that tenders may be opened by any two of the
four officers. The downloading of the tender may start immediately after the e-publication of NIT
and can continue till the last date and time of bid submission. The bid submission will start the
next day after the e-publication of NIT. In the case of limited and PAC/ single tenders,
information should also be sent to target vendors/contractors through SMS/email by the portal;
c) Registration of bidders on the portal: To submit the bid, bidders must register themselves
online, as a one-time activity, on the e-procurement portal with a valid DSC. The registration
should be in the name of the bidder, whereas the DSC holder may be either the bidder himself
or a duly authorised person. The bidders will have to accept, unconditionally, the online user
portal agreement, which contains all the terms and conditions of NIT, including commercial and
general terms and conditions and other conditions, if any, along with an online undertaking in
support of the authenticity of the declarations regarding facts, figures, information, and
documents furnished by the bidder online;
d) Bid submission: The bidders will submit their techno-commercial bids and price bids online.
No conditional bid shall be allowed/ accepted. Bidders will have to upload scanned copies of
various documents required for eligibility and all other documents as specified in NIT, techno-
358Manual for Procurement of Goods, Second Edition, 2024 Appendix 3: Electronic Procurement (e-Procurement) and e-Auction
commercial bid in cover-I, and price bid in cover-II. To enable system-generated techno-
commercial and price comparative statements, such statements should be asked to be
Appendix 3: Electronic Procurement (e-Procurement) and e-Auction
submitted in Excel formats. The bidder will have to give an online undertaking that if the
information/declaration/scanned documents furnished with respect to eligibility criteria are
(The details given in this appendix are generic in nature and are not prescriptive part of this Manual of
found to be wrong or misleading at any stage, they will be liable to punitive action. EMD and
Policies and Procedures. Procuring Entities may settle and decide the details with the service provider)
tender fee (demand draft/banker’s cheque/pay order) shall be submitted online (by scanning)
in electronic format while uploading the bid. This submission shall mean that EMD and tender
1.0 Electronic procurement (e-procurement)
fee are received electronically. However, for realisation, the bidder shall send the demand
E-procurement is the use of information and communication technology (especially the internet) by the draft/banker’s cheque/pay order in original to the designated officer through post or by hand to
reach by the time of tender opening. In case of exemption of EMD, the scanned copy of the
buyer in conducting procurement processes with the vendors/ contractors for the acquisition of goods
document in support of exemption will have to be uploaded by the bidder during bid submission;
(supplies), works and services aimed at open, non-discriminatory, and efficient procurement through
e) Corrigendum, clarifications, modifications, and withdrawal of bids: All these steps are
transparent procedures. The Procurement Policy Division, Department of Expenditure, MoF, has vide
also carried out online mutatis mutandis, the normal tender process;
Office Memorandum no: 10/3/2012-PPC dated January 9, 2014, prescribed mandatory publishing of f) Bid opening: Both the techno-commercial and price bids are opened online by the bid openers
tenders through the e-procurement mode for tenders valued above Rupees two lakh. mentioned at the time of online tender creation. Relevant bidders can simultaneously take part
in the bid opening online and can see the resultant bids of all bidders. The system automatically
2.0 Service Provider: generates a technical scrutiny report and commercial scrutiny report in case of the techno-
commercial bid opening and a price comparative statement in case of price bid opening, which
A service provider is engaged to provide an e-procurement system covering the following:
can also be seen by participating bidders online. Bid openers download the bids and the
a) All steps involved, starting from hosting of tenders to determination of techno-commercially reports/statements and sign them for further processing. In case of opening of the price bid, the
acceptable lowest bidder, are covered; date and time of opening are uploaded on the portal, and shortlisted firms are also informed
b) The system archives the information and generates reports required for the management through system-generated emails and SMS alerts – after shortlisting of the techno-
information system/decision support system; commercially acceptable bidders;
c) A helpdesk is available for online and offline support to different stakeholders; g) Shortfall document: Any document not enclosed by the bidder can be asked for, as in the
d) The system arranges and updates the Digital Signature Certificate (DSC) for Departmental case of the traditional tender, by the purchaser and submitted by the bidder online, provided it
users does not vitiate the tender process;
e) Different documents, formats, and so on are available for e-procurement systems. h) Evaluation of techno-commercial and price bids: This is done offline in the same manner
as in the normal tender process, based on system-generated reports and comparative
3.0 Process:
statements;
In e-procurement, all processes of tendering have the same content as in normal tendering and are i) Award of contract: The award of the contract is done offline, and a scanned copy is uploaded
on the portal. More needs to be done in this regard. The information and the manner of
executed once the necessary changes have been made online by using the DSC as follows:
disclosure in this regard must conform to Section 4(1) (b), 4(2) and 4(3) of the RTI Act to
a) Communications: Wherever traditional procedures refer to written communication and enhance transparency and also to reduce the need for filing individual RTI applications.
documents, the corresponding process in e-procurement would be handled either fully online
Therefore, the award must be published in a searchable format and be linked to its NIT
by way of uploading/downloading/emails or automatically generated SMSs or else partly online
j) Return of EMD: EMD furnished by all unsuccessful bidders should be returned through an e-
and partly offline submission. It is advisable to move to full submissions online. More details
payment system without interest at the earliest after the expiry of the final bid validity period but
would be available from the e-procurement service provider’s portal. In e-procurement, the
not later than 30 (thirty) days after the conclusion of the contract. The EMD of the successful
tender fee, EMD, and documents supporting exemption from such payments are submitted in
bidder should be returned after receipt of performance security, as requested in the contract.
paper form to the authority nominated in the NIT, but scanned copies are to be uploaded,
without which the bid may not be opened. In future, such payments may be allowed online also; 4.0 Disposal through e-Auction
b) Publishing of tenders: Tenders are published on the e-procurement portal by authorised
executives of Procuring Entity with DSC. After the creation of the tender, a unique "tender ID" 4.1. Contractual Legal Aspects of Auction Sale of Scrap
is automatically generated by the system. While creating/publishing the tender, the "bid
1. Ministry/ Departments should decide the calendar for holding auctions/ tenders for groups of
openers" are identified as four officers (two from the procuring entity and two from the
lots. A summary of this Auction Schedule is given publicity in Newspapers and on websites,
associated/integrated Finance) with a provision that tenders may be opened by any two of the
four officers. The downloading of the tender may start immediately after the e-publication of NIT indicating how to obtain/ download Auction Catalogues. For each Auction, a Catalogue is
and can continue till the last date and time of bid submission. The bid submission will start the prepared containing details of the Schedule of Lots in the Auction, as well as General and
next day after the e-publication of NIT. In the case of limited and PAC/ single tenders, Special Terms and Conditions of Sale (GTC and STC). In contractual terms, publishing an
information should also be sent to target vendors/contractors through SMS/email by the portal; auction catalogue for the sale of scrap is equivalent to NIT/ MTD in tender for procurement and
c) Registration of bidders on the portal: To submit the bid, bidders must register themselves
forms the basis of bids by the purchasers. In e-Auction, the General Conditions of Sale are
online, as a one-time activity, on the e-procurement portal with a valid DSC. The registration
available on the website, and the Special Conditions of Sale for each lot are hyperlinked to the
should be in the name of the bidder, whereas the DSC holder may be either the bidder himself
Lot Description. In the case of Tender/ Physical Auctions, the Catalogue contains these in
or a duly authorised person. The bidders will have to accept, unconditionally, the online user
portal agreement, which contains all the terms and conditions of NIT, including commercial and printed format.
general terms and conditions and other conditions, if any, along with an online undertaking in 2. In an auction, the bidders keep bidding higher, and the highest bid is accepted. In such a case,
support of the authenticity of the declarations regarding facts, figures, information, and a Bid-Sheet is immediately signed by the Seller and Bidder’s representative, which, along with
documents furnished by the bidder online;
the delivery order, serves as a legal contract document. In e-auction, the Bid Sheet is generated
d) Bid submission: The bidders will submit their techno-commercial bids and price bids online.
with the DSCs of the Buyer and Seller.
No conditional bid shall be allowed/ accepted. Bidders will have to upload scanned copies of
various documents required for eligibility and all other documents as specified in NIT, techno-
358 359Manual for Procurement of Goods, Second Edition, 2024
4.2. Legal Status of e-Auction
e-Auction through E-Auction Service Provider (eASP) is a triangular contract. eASP is a sub-agent of
the seller through a standing contract entered between them, which is subject to the general terms and
conditions (GTC) of eASP. eASP is also a sub-agent of the successful buyer through a standing contract
between them, which is subject to Buyer Specific Terms and Conditions (BSTC). eASP gets a
commission of a fixed percentage of sale value from the purchaser directly – which is deducted from
the amount payable to the seller. The e-auction sale is governed by GTC, BSTC and Special Terms
and& Conditions (STC) of the e-auction. In case of conflict or differences among any provisions of GTC,
BSTC and STC, the provisions of STC would prevail. Normally, successful purchasers pay all monies
to eASP, who, in turn, transfer it to the seller. But the seller may, if desired, negotiate with eASP to
accept such payments directly from the purchaser.
4.3. Creating an Auction Event: Auction Catalogue
1. The seller lists items to be auctioned on a specified date. This list is generally called an auction
catalogue. Besides the list of items, it also contains any special conditions of the contract that
are generally applicable or to specific lots. The following auction details are provided in this list:
Auction Catalogue.
a) Auction number;
b) Auction Opening date and time,
c) Auction Closing date and time;
d) Type of Auction Ending: Close Ended/ Open Ended
e) Max Auto Extensions Allowed (five to ten)/ Duration of Auto Extensions (90 Secs– ninety
seconds)
f) Auction Catalogue Number and Date
g) Inspection from date;
h) Inspection closing date;
i) Seller/Unit name;
j) Address; Contact details;
k) Details of the contact person;
l) Details of ED and Sales Tax (GST) in each Lot and TCS (including Surcharge and Edu
Cess) for all lots;
m) Whether Subject to Acceptance (STA) is applicable for bids within (10% (ten per cent) or
any other percentage) of the Reserve Price
n) List of lots to be included:(Lot Description is hyperlinked to relevant details containing
particular terms of lifting, etc.)
Auction Lot Lot Quantity ED/(ST/ Custodian/ Start Close Minimum STA
Sq. No: No Desc Vat) % Location Time Time Increment applic
able
Y/N
Total Number of Lots =
2. The fixed reserve price must also be uploaded on the portal for each lot, which is kept
confidential. Bids below the reserve price up to a percentage can be accepted on an STA basis.
eASP can post the auction details, but to maintain the sanctity of the reserve price, the seller
should do so through his login and password. The bidder's queries before the auction will reach
the seller by e-mail and can be answered online. The seller will not be allowed to edit any item
once the auction starts. To attract bidders to the auction to get a higher price, the seller should
describe items in detail and include information such as the condition and size of the item. The
more information is provided, the more bidders will bid with confidence. A photo can also be
uploaded. Generally, auctions with images have higher sell-throughs. Many buyers like to
360Manual for Procurement of Goods, Second Edition, 2024 Appendix 3: Electronic Procurement (e-Procurement) and e-Auction
4.2. Legal Status of e-Auction browse through the eASP categories, and therefore, listing the item in the appropriate category
increases the likelihood of interested bidders viewing it.
e-Auction through E-Auction Service Provider (eASP) is a triangular contract. eASP is a sub-agent of
the seller through a standing contract entered between them, which is subject to the general terms and 4.4. Buyer Eligibility
conditions (GTC) of eASP. eASP is also a sub-agent of the successful buyer through a standing contract
All prospective e-auction sellers and bidders will have to register themselves by filling in the relevant
between them, which is subject to Buyer Specific Terms and Conditions (BSTC). eASP gets a
details online. Bidders also have to pay the specified non-refundable registration fee (usually Rs.10,000
commission of a fixed percentage of sale value from the purchaser directly – which is deducted from
– Rupees ten thousand) offline. Only registered bidders will be able to access the auction floor. The
the amount payable to the seller. The e-auction sale is governed by GTC, BSTC and Special Terms
auction notification will, however, be seen by all internet users. If it is found that the bidder is not
and& Conditions (STC) of the e-auction. In case of conflict or differences among any provisions of GTC,
adhering to the terms and conditions of the e-auction and also indulging in any malpractices either
BSTC and STC, the provisions of STC would prevail. Normally, successful purchasers pay all monies
himself or through his agents, deputies, or observer, such a bidder is liable to be blacklisted, and
to eASP, who, in turn, transfer it to the seller. But the seller may, if desired, negotiate with eASP to
appropriate action will be taken as deemed fit by the seller. There are various reports available by which
accept such payments directly from the purchaser.
sellers can rate a bidder. The seller can restrict or blacklist a buyer from bidding by making a formal
4.3. Creating an Auction Event: Auction Catalogue request to eASP.
1. The seller lists items to be auctioned on a specified date. This list is generally called an auction 4.5. Conduct of Auction
catalogue. Besides the list of items, it also contains any special conditions of the contract that
1. The seller cannot close/cancel an auction once it starts. It can be cancelled/ amended prior to
are generally applicable or to specific lots. The following auction details are provided in this list:
the start of the auction by requesting cancellation. The following information will be present on
Auction Catalogue.
the auction floor web page:
a) Auction number;
a) Opening date and time,
b) Auction Opening date and time,
b) Closing date and time,
c) Auction Closing date and time;
c) Item number,
d) Type of Auction Ending: Close Ended/ Open Ended
d) Item name, hyper-linked to relevant details containing duties, etc., /particular terms of
e) Max Auto Extensions Allowed (five to ten)/ Duration of Auto Extensions (90 Secs– ninety
lifting, etc.;
seconds)
e) Quantity and unit of measurement;
f) Auction Catalogue Number and Date
f) Location of material/item;
g) Inspection from date;
g) Last bid or basic price, if any;
h) Inspection closing date;
h) Bidders’ bid in Rs. /unit
i) Seller/Unit name;
i) Bid history.
j) Address; Contact details;
2. The closing time of an auction shall automatically be extended by the period indicated in the
k) Details of the contact person;
Auction Catalogue for all auctions if the bid continues (e.g., in case the closing time is 5.30 pm
l) Details of ED and Sales Tax (GST) in each Lot and TCS (including Surcharge and Edu
Cess) for all lots; on any particular date and if a bidder bids at 5.29 pm then the closing time will be automatically
m) Whether Subject to Acceptance (STA) is applicable for bids within (10% (ten per cent) or extended). The maximum number of auto extensions is also specified.
any other percentage) of the Reserve Price 3. Bidders can indicate the bid price through their login. A bid, once given, cannot be retracted.
n) List of lots to be included:(Lot Description is hyperlinked to relevant details containing
Conditional offers will not be accepted/entertained. Each bidder will have the option to declare
particular terms of lifting, etc.)
his maximum bid value (which cannot be viewed by other bidders), up to which his automatic
Auction Lot Lot Quantity ED/(ST/ Custodian/ Start Close Minimum STA bidding will continue.
Sq. No: No Desc Vat) % Location Time Time Increment applic 4. The seller can monitor the auction activity and view the bidding history of the live auctions,
able reserve prices (reserve price can only be viewed by the seller and no one else), and other
Y/N features. However, the seller will get an automated email once the auction ends with detailed
information on the auction (highest bidder, subject to approval items, rejected items).
5. The respective items will be marked "sold" after the closing of the auction when the highest bid
is greater than the reserve price, and an automatic intimation will be sent online to the
Total Number of Lots = concerned buyer to make the payment.
6. If the bid price matches the limits specified for inclusion in STA, then it shall be shown under
2. The fixed reserve price must also be uploaded on the portal for each lot, which is kept
the STA category, and the seller will be informed accordingly. In the case of STA, the seller
confidential. Bids below the reserve price up to a percentage can be accepted on an STA basis.
must convey the acceptability of the bid amount or otherwise of the bid value to eASP as well
eASP can post the auction details, but to maintain the sanctity of the reserve price, the seller
as the bidder within three days (excluding holidays) of the close of the auction.
should do so through his login and password. The bidder's queries before the auction will reach
7. In the case of “Sold” or STA, a Bid-Sheet is displayed, indicating the details of the accepted
the seller by e-mail and can be answered online. The seller will not be allowed to edit any item
bid, which is printed and shows the digital signatures of the Auction Supervising Officer and the
once the auction starts. To attract bidders to the auction to get a higher price, the seller should
Bidder. As mentioned before, this serves the role of the legal Contract document.
describe items in detail and include information such as the condition and size of the item. The
8. If the reserve price is not met at the close of the auction, the auction closes without a winning
more information is provided, the more bidders will bid with confidence. A photo can also be
bidder. At the seller’s request, eASP will arrange for the inclusion of the unsold item in the next
uploaded. Generally, auctions with images have higher sell-throughs. Many buyers like to
auction.
360 361Manual for Procurement of Goods, Second Edition, 2024
4.6. Earnest Money Deposit
EMD is payable within seven calendar days from the date of closing of the e-auction (excluding the date
of closing) by the successful bidder. EMD is equivalent to 25 per cent of the material value of the
accepted lots and 10 (ten) per cent of the material value for STA lots in the form of a demand draft
drawn in favour of the authority mentioned in the auction catalogue. On receipt of the EMD by eASP,
an acceptance letter/sale order will be issued for sold lots. In case of failure to pay the EMD in time, the
party's login will be deactivated in addition to other actions as deemed fit, and the offer will stand
withdrawn.
4.7. Payment of Balance Sale Value (BSV)
In case of sold/accepted lots and lots taken on an STA basis, the balance payment must be made within
15 (fifteen) calendar days from the date of the acceptance letter/sale order (excluding the date of issue
of the acceptance letter/sale order), by way of a demand draft as per the following manner:
a) Commission percentage as per STC/ GTC/ BSTC to be paid in favour of eASP by way of
demand draft/pay order;
b) The balance amount (after deducting the EMD and amount payable to eASP) plus applicable
GST/duties, income tax and other charges, if any, must be paid in favour of the authority
mentioned in the auction catalogue;
c) In case of delay, an overdue payment charge @ one per cent per week or part thereof will
be charged up to two weeks only and thereafter, the EMD will stand forfeited without any
notice
d) Tax Collected at Source (TCS) at the applicable percentage (presently@ one per cent) of
the gross value (material value + excise duty + GST + any other applicable
taxes/duties/cess, etc.) may be deducted by the purchaser, and a TDS certificate may be
given. A surcharge of 10% (ten per cent) on TCS and a further Education cess of 3% (three
per cent) is leviable on the TCS+ Surcharge.
4.8. Delivery Order
eASP will hand over, to the successful buyer, a delivery order authorising the Stores Department to
make such a delivery after getting the requisite material value. The purchaser will approach the seller
with the delivery order to allow him to lift the material. The validity of the delivery order is 60 (sixty) days
from the date of the e-auction. The delivery order should show the following particulars:
a) Lot number;
b) Description of material;
c) Purchaser's name and address;
d) Approximate quantity in the lot;
e) The rate at which sold;
f) Value realised;
g) Reference to the cash remittance note, under which the value was remitted to the nominated
cashier;
h) Chief cashier or treasurer's receipt note and date;
i) The amount of loading charges was recovered by the storekeeper.
Note: Information sought in S. No a) to h) shall be filled in by eASP in tabular form
(Columns 1 to 8). Information pertaining to S.No. i) (Column 9) shall be filled by
the storekeeper.
362Manual for Procurement of Goods, Second Edition, 2024 Manual for Procurement of Goods, Second Edition, 2024
4.6. Earnest Money Deposit
EMD is payable within seven calendar days from the date of closing of the e-auction (excluding the date Appendix 4: Management of Public Procurement Function
of closing) by the successful bidder. EMD is equivalent to 25 per cent of the material value of the
(Refer para 7.5.1)
accepted lots and 10 (ten) per cent of the material value for STA lots in the form of a demand draft
drawn in favour of the authority mentioned in the auction catalogue. On receipt of the EMD by eASP, 1.0 Organisation of Procurement Function
an acceptance letter/sale order will be issued for sold lots. In case of failure to pay the EMD in time, the
1. The procurement function should be so organised that procurement executives get an
party's login will be deactivated in addition to other actions as deemed fit, and the offer will stand
opportunity to develop expertise in a particular market segment, and internal customers may
withdrawn.
have to deal with only a single point of interface. Thus, work distribution in the procuring entity
4.7. Payment of Balance Sale Value (BSV) may be segmented based on markets, but there may be nodal officers who provide a single
window interface to internal clients.
In case of sold/accepted lots and lots taken on an STA basis, the balance payment must be made within
2. In a procuring entity, besides procurement activities, there are also ancillary activities. In a small
15 (fifteen) calendar days from the date of the acceptance letter/sale order (excluding the date of issue
procuring entity, these ancillary activities may be distributed among various executives.
of the acceptance letter/sale order), by way of a demand draft as per the following manner:
Ancillary procurement activities are:
a) Commission percentage as per STC/ GTC/ BSTC to be paid in favour of eASP by way of
a) Administration and management services;
demand draft/pay order;
b) Human resources development and training;
b) The balance amount (after deducting the EMD and amount payable to eASP) plus applicable
c) Policy and guidelines;
GST/duties, income tax and other charges, if any, must be paid in favour of the authority
mentioned in the auction catalogue; d) Procurement performance measurement and management reporting
c) In case of delay, an overdue payment charge @ one per cent per week or part thereof will e) IT systems and master data management;
be charged up to two weeks only and thereafter, the EMD will stand forfeited without any f) Advertising, tender document sale/ issue/receipt, tender boxes, tender opening, custody
notice of samples;
d) Tax Collected at Source (TCS) at the applicable percentage (presently@ one per cent) of
g) Direct contracting/local purchase;
the gross value (material value + excise duty + GST + any other applicable
h) Liaison and progressing;
taxes/duties/cess, etc.) may be deducted by the purchaser, and a TDS certificate may be
i) Supplier relations management and registration;
given. A surcharge of 10% (ten per cent) on TCS and a further Education cess of 3% (three
per cent) is leviable on the TCS+ Surcharge. j) Legal and arbitration matters.
4.8. Delivery Order 2.0 Management Reporting
eASP will hand over, to the successful buyer, a delivery order authorising the Stores Department to
2.1 Procurement Key Performance Indicators and Management Reporting
make such a delivery after getting the requisite material value. The purchaser will approach the seller
with the delivery order to allow him to lift the material. The validity of the delivery order is 60 (sixty) days As in all management and financial functions, it is possible to measure the pulse of the procurement
from the date of the e-auction. The delivery order should show the following particulars: function by using certain Procurement Key Performance Indicators (KPIs). As part of management
reporting, these KPIs can be devised to reflect the status of workload, throughput, and efficiency of the
a) Lot number;
b) Description of material; procurement function. Some KPIs are given in Appendix 5: Templates for Management Reports and
c) Purchaser's name and address; KPIs.
d) Approximate quantity in the lot;
e) The rate at which sold; 2.2 Management Reports for Monitoring of Procurement Function
f) Value realised;
1. For proper monitoring and control of the procurement function, regular monthly reports to
g) Reference to the cash remittance note, under which the value was remitted to the nominated
procurement managers should highlight throughput and stagnation at important milestones of
cashier;
the procurement process. The milestones where workload, throughput and stagnation need to
h) Chief cashier or treasurer's receipt note and date;
i) The amount of loading charges was recovered by the storekeeper. be studied in procurement management are:
Note: Information sought in S. No a) to h) shall be filled in by eASP in tabular form a) Receipt of indent;
(Columns 1 to 8). Information pertaining to S.No. i) (Column 9) shall be filled by b) Issue of tenders;
the storekeeper.
c) Finalisation of tender decision;
d) Signing of contracts;
e) Successful performance of the contract; and
f) Payments for supplies/works/services.
2. This will highlight stages where urgent intervention is required for efficient procurement to the
management. The procuring entity would compile these reports. Templates for management
reports are given in Appendix 5: Templates for Management Reports and KPIs.
362 363Appendix 4: Management of Public Procurement Function
3.0 Record Keeping
3.1 Procurement Records
All procurements done by the organisation are subject to post-audit by internal audit, statutory audit,
and various internal and external vigilance agencies. Hence, all documents related to the procurement
should be filed and kept systematically and safely. Files shall be properly numbered on the notes and
correspondence side. The period of retention of several types of documents should be laid down. The
procuring entity should also maintain the following basic records (either in manual or electronic form):
a) Item/Asset Master Database: The heart of the procurement system is the item/asset
master database. It contains complete data about an item or asset handled in the past. It
contains code number, category, description long/short, specification, drawings, a trade
group of vendors, book rate, estimated annual consumption, replenishment data; inventory
parameters (buffer stock, safety stock levels) – to the extent relevant to goods, works or
services;
b) Vendor/Contractors Database: Contains vendor/contractor information such as name,
address; small scale and minority enterprise categorisation; registration data (registration
code, trade groups, monetary limits of registration, NSIC registrations); past performance
ratings;
c) Procurement Register: Key information at various stages of procurement operations,
from receipt of indents to the issue of the contract, is recorded (manually or electronically)
in the procurement register. The Procurement register thus enables ascertaining the status
of a particular procurement and also overall monitoring of efficiency and throughput of
procurement operations;
d) Procurement Order Guard Register: An indexed register with only machine-numbered
stubs of pages (instead of full pages) is used for this purpose. One ink-signed copy of all
orders issued by the procuring entity is compulsorily pasted into these stubs in
chronological order. This is the most authentic record, which is used as a guard and
ultimate reference against any tampering/falsification/misreporting of procurement orders
e) Procurement Order Progress Register: It contains the record of all procurement orders
issued and the progress of supplies against these contracts. It contains procurement order
numbers, vendor/contractor names, a brief description of procurement, the total value of
the order, delivery dates, actual dates of supply, and so on.
364Appendix 4: Management of Public Procurement Function Manual for Procurement of Goods, Second Edition, 2024
3.0 Record Keeping
3.1 Procurement Records Appendix 5: Templates for Management Reports and KPIs
All procurements done by the organisation are subject to post-audit by internal audit, statutory audit, (Refer Appendix 4, Para 7.5.1)
and various internal and external vigilance agencies. Hence, all documents related to the procurement 1. Delays by more than one month in floating of tenders against indents received
should be filed and kept systematically and safely. Files shall be properly numbered on the notes and
Serial Item/Work Quantity, Value
correspondence side. The period of retention of several types of documents should be laid down. The
No. Code and Required/ Date Received in Date of Floating
procuring entity should also maintain the following basic records (either in manual or electronic form):
Description Indented Procuring Entity Tenders Remarks
a) Item/Asset Master Database: The heart of the procurement system is the item/asset
master database. It contains complete data about an item or asset handled in the past. It
contains code number, category, description long/short, specification, drawings, a trade
group of vendors, book rate, estimated annual consumption, replenishment data; inventory 2. Delays by more than one month in finalising tenders over the ideal time (Para 7.6.1)
parameters (buffer stock, safety stock levels) – to the extent relevant to goods, works or
Serial Tender Number Item/Work Date Indent Likely Date of
services;
No. & Opening date Code and Received in Contract/ Remarks
b) Vendor/Contractors Database: Contains vendor/contractor information such as name,
Description Quantity & Procuring Delay as per
address; small scale and minority enterprise categorisation; registration data (registration
Value Entity Ideal Time
code, trade groups, monetary limits of registration, NSIC registrations); past performance
ratings;
c) Procurement Register: Key information at various stages of procurement operations,
from receipt of indents to the issue of the contract, is recorded (manually or electronically)
3. Cases of tenders discharged or proposed for re-tendering
in the procurement register. The Procurement register thus enables ascertaining the status
of a particular procurement and also overall monitoring of efficiency and throughput of Serial Tender No. & Item/Work Reasons for Is it a Case of Actions Taken
procurement operations; No. Opening Date Code and Quantity Discharge/ Level of Repeat to Avoid
d) Procurement Order Guard Register: An indexed register with only machine-numbered Description & Value Retendering Approval Retendering? Repetition
stubs of pages (instead of full pages) is used for this purpose. One ink-signed copy of all
orders issued by the procuring entity is compulsorily pasted into these stubs in
chronological order. This is the most authentic record, which is used as a guard and
ultimate reference against any tampering/falsification/misreporting of procurement orders 4. Delays by over one month in signing contracts after finalisation of tender
e) Procurement Order Progress Register: It contains the record of all procurement orders
Serial Tender Number Item/Work Remarks
issued and the progress of supplies against these contracts. It contains procurement order
No. & Opening date Code and Quantity & Date of Finalisation (Likely) Date of
numbers, vendor/contractor names, a brief description of procurement, the total value of
Description Value of Decision Contract Signing
the order, delivery dates, actual dates of supply, and so on.
5. Delays by over three months in Performance of Contract
Po No & Dt. Item/Work Contractor Original Delay in Indicative Proposed
Code and Name /Code Delivery Weeks Delivery/ Action/
Description /Performance Performance Remarks
Period/ Date Date
6. Delays in payment by over three months from due date
Po No & Dt. Item/Work Vendor Date of Due Date Date of Likely Date Proposed
Code and Name Performanc of Payment Signing of Payment Action/
Description /Code e/ Delivery as Per Payment Remarks
Contract Order
Voucher
364 365Appendix 5: Templates for Management Reports and KPIs
7. Top 10 Contractors during the current year
Serial Vendor Item/ Work Number and Value of Orders Remarks
No. Name Code/
Outstanding as of Further Value of
/Code Description
April 1, ----- Ordered Supplies since
Since Then April 1, -----
8. KPIs during last month/quarter/fiscal year
Workload & Throughput Number/ Value/ Ratio
Number and Value of Indent pending contract placement
Number and value of indents received during the month
The number and value of tenders floated during the month.
Number and value of tenders finalised during the month
Number and value of contracts signed during the month
Number and value of payments made for deliveries/performance during the
month
The efficiency of the procurement process
Productivity– number and value-wise tenders finalised/on hand per head of staff
Average time taken for award decision for OTE, GTE, LTE, PAC/ OEM/ STE
categories of procurement
Proportions of tenders on PAC, STE basis with reference to the total
number/value of tenders
Proportions of tenders on limited/selective tendering with reference to the total
number/value of tenders
The proportion of tenders through e-procurement with reference to the total
number/value of tenders
366