Executive Summary:
This Master Circular from the Reserve Bank of India consolidates existing guidelines and instructions on the SHG-Bank Linkage Programme issued up to June 30, 2019. It aims to provide banks with a single reference point for these instructions to promote effective linkage between Self Help Groups and the formal banking sector. Banks are advised to adhere to the guidelines to enable effective linkage of SHGs with the banking sector.
Key Points / Main Content:
Savings Account Opening:
* SHGs engaged in promoting savings habits are eligible to open savings accounts with banks, irrespective of whether they have availed of credit facilities or not.
* Simplified KYC norms apply: CDD is required only for office bearers, not all members.
Lending to SHGs:
* Bank lending to SHGs should be included in branch, block, district, and state credit plans, and be part of the bank's corporate credit plan.
* Savings-linked loans can vary from a 1:1 to 1:4 savings-to-loan ratio, but mature SHGs can receive loans exceeding this limit at the bank's discretion.
* Banks should simplify procedures and documentation for loan applications and delegate adequate sanctioning powers to branch managers.
Interest Rates and Charges:
* Banks have the discretion to determine interest rates on loans to SHGs/member beneficiaries.
* No loan-related or ad-hoc service charges/inspection charges should be levied on priority sector loans up to ₹25,000; this limit applies per member for SHGs/JLGs.
Priority Sector Reporting:
* Lending to SHGs for on-lending to members should be reported under "Advances to SHGs," regardless of the loan's purpose.
* Priority Sector loans to SHGs are considered under the Weaker Sections category.
Defaults:
* Defaults by a few SHG members should not prevent financing of the SHG, provided the SHG itself is not in default.
* Bank loans should not be used to finance defaulter members.
Capacity Building and Training:
* Banks should internalize the SHG linkage project and conduct short-duration programs for field-level functionaries and awareness programs for middle and senior-level officers.
* Banks should refer to instructions on Financial Literacy by FLCs and rural branches Policy review vide Circular FIDD.FLC.BC.No.2212.01.018201617 dated March 02, 2017 conducting tailored programs targeting SHGs.
Monitoring and Review:
* Banks shall closely monitor the progress regularly at various levels and review the SHG bank linkage program at SLBC and DCC meetings.
* Progress should be reviewed quarterly at the highest corporate level.
* Progress under SHGBLP shall be reported to NABARD on a quarterly basis.
Reporting to CICs:
* Banks are advised to adhere to the guidelines issued by Department of Banking Regulation on Credit information reporting in respect of Self Help Group SHG members dated June 16, 2016 and Credit information reporting in respect of Self Help Group SHG members dated January 14, 2016.
Impact Analysis:
Banks:
Impact: Banks are required to implement the guidelines for SHG-Bank Linkage Programme, including simplified procedures, appropriate loan amounts, monitoring, and reporting.
Action Required: Review and update internal policies and procedures to align with the Master Circular, train staff, monitor SHG lending, and submit reports to NABARD.
Self Help Groups (SHGs) and their Members:
Impact: SHGs and their members benefit from simplified access to banking services, credit facilities, and financial inclusion.
Action Required: Adhere to bank procedures for opening accounts and accessing credit, maintain good repayment behavior to ensure continued access to financial services.
Key Entities Referenced
Reserve Bank of India: The central bank of India, which issued the circular regarding SHG Bank Linkage Programme.
SHG Bank Linkage Programme: A program aimed at linking Self Help Groups with banks to facilitate financial inclusion and provide credit to the rural poor.
NABARD: National Bank for Agriculture and Rural Development, an apex development finance institution in India, which conducted studies on the impact of the SHG Bank Linkage Programme and provides operational guidelines.
Union Budget: The annual financial statement of the Government of India, which included announcements regarding financial inclusion and credit requirements of SHG members.
Self Help Groups (SHGs): Groups of individuals, typically women, who pool their savings and provide credit to each other, forming the basis of the SHG Bank Linkage Programme.
Master Direction Know Your Customer KYC Direction, 2016: Guidelines issued by the Department of Banking Regulation regarding customer due diligence for opening savings bank accounts for SHGs.
Priority Sector Lending: A category of lending that banks are required to allocate a certain percentage of their funds to, which includes lending to SHGs.
Mumbai, Maharashtra: The location of NABARD Micro Credit Innovations Department, where progress reports on the SHGBLP are to be submitted.
भारतीय �रज़व र् बक�
----------------------------------- RESERVE BANK OF INDIA -------------------------------------
www.rbi.org.in
RBI/2019-20/08
FIDD.FID.BC.No.05/12.01.033/2019-20 July 01, 2019
The Chairman/ Managing Director/
Chief Executive Officer
All Scheduled Commercial Banks
Madam/Dear Sir
Master Circular on SHG-Bank Linkage Programme
The Reserve Bank of India has, from time to time, issued a number of
guidelines/instructions to banks on SHG-Bank Linkage Programme. In order to enable
banks to have instructions at one place, the Master Circular incorporating the existing
guidelines/instructions on the subject has been updated and enclosed. This Master
Circular consolidates the circulars issued by Reserve Bank on the subject up to June
30, 2019, as indicated in the Annex.
Yours faithfully
(Gautam Prasad Borah)
Chief General Manager-in-Charge
Encl: As aboveMaster Circular on SHG-Bank Linkage Programme
Self Help Groups have the potential to bring together the formal banking structure and the
rural poor for mutual benefit. Studies conducted by NABARD in a few states to assess the
impact of the linkage project have brought out encouraging and positive features like
increase in loan volume of the SHGs, definite shift in the loaning pattern of the members
from non-income generating activities to production activities, nearly 100 per cent recovery
performance, significant reduction in the transaction costs for both the banks and the
borrowers etc., besides leading to a gradual increase in the income level of the SHG
members. Another significant feature observed in the linkage project is that about 85 per
cent of the groups linked with banks were formed exclusively by women.
2. Recognizing the importance of SHG Bank linkage, banks have been advised to meet the
entire credit requirements of SHG members, as envisaged in Paragraph 93 of the Union
Budget announcement for the year 2008-09, made by the Honorable Finance Minister,
wherein it was stated as under: "Banks will be encouraged to embrace the concept of Total
Financial Inclusion. Government will request all scheduled commercial banks to follow the
example set by some public sector banks and meet the entire credit requirements of SHG
members, namely, (a) income generation activities, (b) social needs like housing, education,
marriage, etc. and (c) debt swapping". Linking of SHGs with banks has thus been
emphasized in the Monetary Policy Statements of Reserve Bank of India and Union Budget
announcements from time to time and various guidelines have been issued to banks in this
regard.
3. Banks should provide adequate incentives to their branches in financing the Self Help
Groups (SHGs) and establish linkages with them, making the procedures simple and easy.
The group dynamics of working of the SHGs need neither be regulated nor formal
structures imposed or insisted upon. The approach to financing of SHGs should be totally
hassle-free and may also include consumption expenditures. Accordingly, the following
guidelines should be adhered to enable effective linkage of SHGs with the banking sector.
24. Opening of Savings Bank A/C
a) The SHGs, registered or unregistered, which are engaged in promoting savings habits
among their members are eligible to open savings bank accounts with banks. These
SHGs need not necessarily have already availed of credit facilities from banks before
opening savings bank accounts. The instructions of the Department of Banking
Regulation in the Master Direction - Know Your Customer (KYC) Direction, 2016
pertaining to SHG members (Part VI-Paragraph 43) shall be adhered to, while
completing Customer Due Diligence (CDD)1 process.
b) Accordingly, the current instructions under Simplified norms for Self Help Groups
(SHGs) mention that CDD of all the members of SHG as mentioned in the above
Direction shall not be required while opening the savings bank account of the SHG.
CDD of all the office bearers shall suffice. No separate CDD of the members or office
bearers shall be necessary at the time of credit linking of SHGs.
5. Lending to SHGs
a) Bank lending to SHGs should be included in branch credit plan, block credit plan, district
credit plan and state credit plan of each bank. Utmost priority should be accorded to the
sector in preparation of these plans. It should also form an integral part of the bank’s
corporate credit plan.
b) As per operational guidelines issued by NABARD, SHGs may be sanctioned savings
linked loans by banks (varying from a saving to loan ratio of 1:1 to 1:4). However, in
case of matured SHGs, loans may be given beyond the limit of four times the savings as
per the discretion of the bank.
c) A simple system requiring minimum procedures and documentation is a precondition for
augmenting flow of credit to SHGs. Banks should strive to remove all operational
irritants and make arrangements to expeditiously sanction and disburse credit by
delegating adequate sanctioning powers to branch managers. The loan application
forms, procedures and documents should be made simple. It would help in providing
prompt and hassle-free credit.
1 Customer Due Diligence - means identifying and verifying the customer and the beneficial owner
36. Interest rates
The banks would have the discretion to decide on the interest rates applicable to loans
given to Self Help Groups/member beneficiaries.
7. Service/ Processing charges
No loan related and ad hoc service charges/inspection charges should be levied on priority
sector loans up to ₹ 25,000. In the case of eligible priority sector loans to SHGs/ JLGs, this
limit will be applicable per member and not to the group as a whole.
8. Separate Segment under priority sector
In order to enable the banks to report their SHG lending without difficulty, it is decided that
the banks should report their lending to SHGs for on-lending to members of SHGs under
the respective categories, viz. 'Advances to SHGs' irrespective of the purposes for which
the loans have been disbursed to the SHG members. Priority Sector loans to SHGs are
considered under “Weaker Sections” category.
9. Presence of defaulters in SHGs
Defaults by a few members of SHGs and/or their family members to the financing bank
should not ordinarily come in the way of financing SHGs per se by banks, provided the SHG
is not in default. However, the bank loan may not be utilized by the SHG for financing a
defaulter member to the bank.
10. Capacity Building and Training
a) Banks may initiate suitable steps to internalize the SHGs linkage project and organize
exclusive short duration programmes for the field level functionaries. In addition, suitable
awareness/sensitization programmes may be conducted for their middle level controlling
officers as well as senior officers.
b) Banks shall refer to instructions on Financial Literacy by FLCs and rural branches –
Policy review vide Circular FIDD.FLC.BC.No.22/12.01.018/2016-17 dated March 02,
2017 conducting tailored programs targeting SHGs.
411. Monitoring and Review of SHG Lending
Considering the potential of SHGs, banks shall closely monitor the progress regularly at
various levels. In order to give a boost to the ongoing SHG bank linkage programme for
credit flow to the unorganized sector, monitoring of SHG bank linkage programme shall be a
regular item on the agenda for discussion at the SLBC and DCC meetings. It should be
reviewed at the highest corporate level on a quarterly basis. Further, progress of the
programme may be reviewed by banks at regular intervals. The progress under SHG-BLP,
as prescribed vide RBI letter FIDD.CO.FID.No.3387/12.01.033/2017-18 dated April 26,
2018 shall be reported to NABARD (Micro Credit Innovations Department), Mumbai, on a
quarterly basis, and the returns in the prescribed format shall be submitted within 15 days
from due date.
12. Reporting to CICs
Recognizing the importance of credit information reporting in respect of the SHG members
for financial inclusion, banks are advised to adhere to the guidelines issued by Department
of Banking Regulation on Credit information reporting in respect of Self Help Group (SHG)
members dated June 16, 2016 and Credit information reporting in respect of Self Help
Group (SHG) members dated January 14, 2016.
------------------------
5Annex
List of Circulars consolidated in the Master Circular
Sr. Circular No. Date Subject
No.
1. RPCD.No.Plan.BC.13/PL-09.22/91/92 July 24,1991 Improving Access of Rural poor to
Banking- Role of Intervening
Agencies- Self Help Groups
2. RPCD.No.PL.BC.120/04.09.22/95-96 April 2,1996 Linking of Self Help Groups with
banks- Working Group on NGOs and
SHGs- recommendations –Follow up
3. DBOD.DIR.BC.11/13.01.08/98 February 10, 1998 Opening of Savings bank accounts in
the name of Self Help Groups(SHGs)
4. RPCD.PI.BC/12/04.09.22/98-99 July 24, 1998 Linking of Self Help Groups with
Banks
5. RPCD.No.PLAN.BC.94/04.09.01/98-99 April 24,1999 Loans to Micro Credit Organizations-
Rates of Interest
6. RPCD.PL.BC.28/04.09.22/99-2000 September 30, Credit delivery through Micro Credit
1999 Organizations/ Self Help Groups
7. RPCD.No.PL.BC.62/04.09.01/99-2000 February 18, 2000 Micro credit
8. RPCD.No.Plan.BC.42/04.09.22/2003-04 November 03, 2003 Micro Finance
9. RPCD No.Plan.BC.61/04.09.22/2003-04 January 09, 2004 Credit flow to the unorganized sector
10. RBI/385/2004-05, March 03, 2005 Submitting progress report under
RPCD.No.Plan.BC.84/04.09.22/2004-05 micro credit
11. RBI/2006-07/441 June 20, 2007 Microfinance-Submission of progress
RPCD.CO.MFFI.BC.No.103/12.01.01/2006- reports
07
12. RPCD.MFFI.BC.No.56/12.01.001/2007-08 April 15, 2008 Total Financial inclusion and Credit
Requirement of SHGs.
13. DBOD.AML.BC.No.87/14.01.001/2012-13 March 28, 2013 Know Your Customer Norms/Anti
Money Laundering Standards/
Combating of Financing of
Terrorism/Obligation of banks under
Prevention of Money Laundering Act,
2002 – Simplifying norms for Self Help
Groups
14. FIDD.FID.BC.No.56/12.01.033/2014-15 May 21, 2015 SHG-Bank Linkage Programme –
Revision of progress reports
15. RBI/2015-16/291 January 14, 2016 Credit information reporting in
DBR.CID.BC.No.73/20.16.56/2015-16 respect of Self Help Group (SHG)
members
16. RBI/2015-16/424 June 16, 2016 Credit Information Reporting in
DBR.CID.BC.No.104/20.16.56/2015-16 respect of Self Help Group (SHG)
members
17. Master Direction February 25, 2016 Master Direction - Know Your
DBR.AML.BC.No.81/14.01.001/2015-16 (Updated as on Customer (KYC) Direction, 2016
May 29, 2019)
6