**Executive Summary**
On June 15, 2026, the Ministry of Electronics and Information Technology (MeitY) convened an industry consultation in Kochi to strategize the AI transformation of India's IT services sector. The meeting emphasized shifting the industry focus from job loss concerns to proactive investment in workforce reskilling, upskilling, and technological upgradation. The primary objective is to align the sector with the IndiaAI Mission to ensure global competitiveness and balanced regional growth.
**Key Points / Main Content**
* **Current Industry Landscape**
* India’s IT industry contributes approximately USD 246 billion in annual exports and employs 6 million professionals.
* Generative AI is being rapidly adopted across IT and BPM processes to enhance productivity and optimize costs.
* Client expectations are evolving from simple process management to comprehensive, end-to-end transformation solutions.
* There is rising demand for domain-centric job roles in verticals such as BFSI, healthcare, manufacturing, and retail.
* **Strategic Focus Areas**
* Adapting IT service delivery models to meet AI-driven changes and evolving client expectations.
* Implementing large-scale reskilling and upskilling of the IT/BPM workforce in AI and digital technologies.
* Prioritizing investments in AI, GenAI, Agentic AI, automation, analytics, and cloud technologies.
* Developing AI-powered products, co-pilots, and automation platforms.
* Expanding IT/BPM operations into emerging regional hubs to ensure balanced economic growth and job creation.
* **Policy and Government Support**
* The consultation aligns with the IndiaAI Mission approved in March 2024.
* The initiative complements the IndiaAI Application Development and IndiaAI Futureskills Initiatives.
* MeitY is engaging with the industry to develop forward-looking policy support for the IT sector’s transformation into an AI services industry.
**Impact Analysis**
**IT and BPM Professionals**
* **Impact:** Professionals face shifting job requirements and a need for new domain-centric skills as AI integrates into the workforce.
* **Action Required:** Workforce members must undergo reskilling and upskilling in AI and digital technologies to maintain global competitiveness.
**IT and BPM Companies**
* **Impact:** Companies must transition from process management to delivering AI-led transformation solutions to meet changing client demands.
* **Action Required:** Industry players need to invest in technological upgradation, AI-powered product development, and expand operations into new and emerging IT hubs.
**Government (MeitY and State Governments)**
* **Impact:** The government serves as a catalyst for the sector’s transition by providing necessary policy frameworks and support.
* **Action Required:** Continue industry engagements to refine policy support and oversee the implementation of the IndiaAI Mission and associated skill initiatives.
Key Entities Referenced
Ministry of Electronics and Information Technology (MeitY): The primary central ministry responsible for driving AI transformation and policy support for India's IT services sector.
IndiaAI Mission: A Cabinet-approved national framework that provides the strategic direction for AI development and deployment in India.
IndiaAI Futureskills Initiatives: A specific program focused on the large-scale upskilling and reskilling of the Indian workforce in AI and digital technologies.
Software Technology Parks of India (STPI): An autonomous society under MeitY that supports the growth of the IT/BPM industry and organized the AI transformation consultation.
Ministry of Electronics & IT
MeitY Convenes Industry Consultation on
‘Supporting AI Transformation of IT Services
Industry’
The focus must shift from concerns about job loss to
investing in reskilling, upskilling, talent development and
technological upgradation: MeitY Secy
प्रव तथ: 15 JUN 2026 7:03PM by PIB Delhi
The Ministry of Electronics and Information Technology (MeitY), Government of India, convened an
Industry Consultation on ‘Supporting AI Transformation of IT Services Industry’ in Kochi, Kerala. The
consultation was chaired by Shri S Krishnan, IAS, Secretary, MeitY, and organised by Software
Technology Parks of India (STPI), Kochi.
The meeting brought together senior officials from MeitY, the Government of Kerala, and industry
representatives to discuss the current challenges, growth avenues, and Government support and
interventions required to catalyse the AI transformation of India’s IT Services sector into an AI services
industry.India’s IT industry contributes about USD 246 billion in annual exports and employs around 6 million
professionals, making it one of the most important sectors of the Indian economy. Generative AI is rapidly
gaining traction across IT and BPM processes, with companies leveraging it for greater productivity and
cost optimisation. Client expectations are also shifting from process management to end-to-end
transformation solutions. This is driving demand for new skills and domain-centric job roles across
verticals such as BFSI, healthcare, manufacturing and retail.
The consultation discussed the following key areas:
How the IT Services industry is adapting to AI-led changes in service delivery and client
expectations.
The need for large-scale upskilling and reskilling of the Indian IT/BPM workforce in AI and digital
technologies to maintain global competitiveness.
Investments in AI, GenAI, Agentic AI, automation, analytics and cloud technologies, and the
development of AI-powered products, co-pilots and automation platforms.
Expansion of IT/BPM operations into new and emerging IT hubs to generate employment and
ensure balanced regional growth.
The consultation focused on assessing industry efforts towards reskilling, talent development and
technological upgradation, and on understanding how the Government can support the sector in its
transformation journey.
During the consultation, Shri S Krishnan, Secretary, MeitY, said, “The development and deployment of AI
applications will require a large number of trained human resources. That is what India has to offer to the
world. The focus must shift from concerns about job loss to investing in reskilling, upskilling, talent
development and technological upgradation.”
The consultation aligns with the IndiaAI Mission, approved by the Cabinet in March 2024, and
complements the initiatives under IndiaAI Application Development and IndiaAI Futureskills Initiatives.
The consultation was attended by Shri K K Singh, Joint Secretary, MeitY; IT Secretary, Government of
Kerala; Shri Rajeshwar Singh Jenwar, Director and Head of Division, SIPD Division, MeitY; Shri Arvind
Kumar, Director General, STPI; Shri Ganesh Nayak, Director, STPI, Kochi; Shri Vishwas Shrivastava,
Scientist E, MeitY; and senior representatives from the IT industry.
The consultation is part of MeitY’s ongoing engagement with the industry to develop forward-looking
policy support for the IT sector.
***
Dharmendra Tewari / Dr. Nayan Solanki / Kanishk Sharma
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