The Department of Pension and Pensioners' Welfare (DoPPW) conducted a mid-campaign review on October 24, 2025, for the Special Campaign for Disposal of Pending Matters 5.0 (SCDPM 5.0). Key achievements include resolving approximately 83% (6166 out of 7,500) of targeted public grievances, processing 100% of the 261 physical files marked for weeding out of 2,409 identified, reviewing 5,300 e-files and identifying 31 files under e-waste compliance, and conducting cleanliness drives at 59 sites nationwide, including a plantation drive on October 1, 2025, led by the Minister of State (PP). The release was posted on October 27, 2025, at 10:18 AM by PIB Delhi. Release ID: 2182756, Visitor Counter: 308.
Key Entities Referenced
Department of Pension and Pensioners' Welfare (DoPPW): The central government department responsible for pension and pensioners' welfare and implementing the Special Campaign for Disposal of Pending Matters.
Special Campaign for Disposal of Pending Matters 5.0 (SCDPM 5.0): A government initiative focused on reducing pendency, promoting cleanliness, enhancing internal monitoring, and optimizing records management within government departments.
Public Grievances (PG): The complaints and appeals received from the public that are targeted for resolution as part of the campaign.
Swachhta Hi Sewa: Campaign associated with cleanliness that is part of the activities during the Special Campaign for Disposal of Pending Matters.
Ministry of Personnel, Public Grievances & Pensions
Mid Campaign Review of Special Campaign for
Disposal of Pending Matters 5.0 of Department
of Pension and Pensioners' Welfare
Posted On: 27 OCT 2025 10:18AM by PIB Delhi
As part of the Special Campaign for Disposal of Pending Matters 5.0 (SCDPM 5.0), the Department
of Pension and Pensioners' Welfare (DoPPW) has undertaken comprehensive measures to reduce
pendency, promote Swachhta, enhance internal monitoring, and optimize records management.
Mid-campaign progress as of 24 October 2025 includes the following key achievements:
Public Grievances (PG) receipts and disposal: Approximately 83% of targeted public
grievances, including appeals, have been resolved (6166 out of 7,500 set targets).
File review and weeding: Of the 2,409 physical files identified for review, 100% of physical
files marked for weeding out (261 files) have been processed, contributing to space
management. Further, 5,300 e-files were reviewed and 31 files are identified under e-waste
compliance.
Cleanliness campaigns: Drives have been conducted at 59 identified sites nationwide, with
active participation in Swachhta Hi Sewa activities, including a plantation drive on 1 October
2025 led by the Minister of State (PP).
The Department is committed to ensure Ease of Living through “Ease of Rule” and ensuring
Swachhta in its premises on a continuous basis.
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NKR/AK
(Release ID: 2182756) Visitor Counter : 308
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