Executive Summary:
The Ministry of Panchayati Raj is enhancing e-governance in Panchayati Raj Institutions (PRIs) through the ePanchayat Mission Mode Project under the Rashtriya Gram Swaraj Abhiyan (RGSA). A key focus is integrating Bhashini's AI translation technologies with the eGramSwaraj platform to improve accessibility for rural citizens by enabling interactions in their mother tongue. The Ministry actively seeks feedback through workshops and consultations to improve digital services for rural citizens.
Key Points / Main Content:
* **ePanchayat MMP and eGramSwaraj:**
* The Ministry is implementing the ePanchayat MMP under the RGSA to strengthen eGovernance in PRIs.
* The eGramSwaraj application facilitates planning, accounting, monitoring, and online payments at the Gram Panchayat level.
* eGovernance aims to enhance accessibility for rural citizens, allowing them to interact in their mother tongue.
* **Bhashini Integration:**
* eGramSwaraj is integrated with Bhashini, an initiative of the Ministry of Electronics and Information Technology (MeitY) under the National Language Translation Mission (NLTM).
* Bhashini uses AI/ML-based Natural Language Processing (NLP) for text and speech translation.
* The integration facilitates real-time translation of content, forms, and notifications into all 22 scheduled Indian languages.
* **Continuous Improvement and Feedback:**
* The Ministry collects feedback from users through regional workshops and stakeholder consultations to identify areas for improvement.
* Feedback from State Governments and Panchayat functionaries is incorporated to improve digital platforms.
* Regional workshops were conducted in Shimla, Hyderabad, and Guwahati.
* An industry consultation event, Manthan, was organized in New Delhi.
* Focused interactions with stakeholders were held in Maharashtra and Lucknow, along with several online meetings with State Governments.
* **Future Enhancements:**
* The Ministry uses feedback to expand language coverage and strengthen voice-based interfaces.
* The goal is to make digital services more accessible to rural citizens in their mother tongue.
Impact Analysis:
* **Rural Citizens:**
* Impact: Increased accessibility to eGramSwaraj platform and improved understanding of schemes in their mother tongue. Enhanced participation in local governance.
* Action Required: Utilize the multilingual features of the eGramSwaraj platform and provide feedback on their experience.
* **State Governments and Panchayat Functionaries:**
* Impact: Enhanced ability to deliver services and improved citizen engagement.
* Action Required: Provide feedback on the usability and impact of the eGramSwaraj platform and participate in consultations and workshops.
* **Ministry of Panchayati Raj:**
* Impact: Improved effectiveness and impact of the ePanchayat MMP.
* Action Required: Continuously monitor user feedback, expand language coverage, and strengthen voice-based interfaces.
Key Entities Referenced
Bhashini project: An initiative of the Ministry of Electronics and Information Technology (MeitY) under the National Language Translation Mission (NLTM) that leverages AI/ML-based Natural Language Processing technologies for text and speech translation across Indian languages.
eGram Swaraj: A platform developed under the ePanchayat Mission Mode Project that facilitates planning, accounting, monitoring, and online payments at the Gram Panchayat level.
Ministry of Panchayati Raj: The government ministry responsible for Panchayati Raj institutions and related initiatives.
Rashtriya Gram Swaraj Abhiyan RGSA: A scheme to strengthen eGovernance in Panchayati Raj Institutions (PRIs) across the country.
ePanchayat Mission Mode Project MMP: A project implemented by the Ministry to strengthen eGovernance in Panchayati Raj Institutions (PRIs).
Ministry of Electronics and Information Technology MeitY: The ministry responsible for the Bhashini project.
Shimla, Himachal Pradesh: Location where a regional workshop was conducted to gather feedback from stakeholders.
Hyderabad, Telangana: Location where a regional workshop was conducted to gather feedback from stakeholders.
GOVERNMENTOF INDIA
MINISTRYOF PANCHAYATIRAJ
LOK SABHA
UNSTARREDQUESTION NO. †4212
ANSWERED ON19.08.2025
AI TRANSLATIONTECHNOLOGIES OFBHASHINI PROJECT
†4212.SHRITRIVENDRASINGH RAWAT:
Will the Minister of PANCHAYATIRAJ be pleased to State:
(a) the manner in which the multilingual e-governance is likely to enhance the
accessibility of rural citizens toe-Gram Swarajplatform;
(b) the details of the specific AI translation technologies of Bhashini project being
integrated with e-Gram Swaraj platform to improve service delivery, enhance participation
andensure localization ingovernance;and
(c) the additional measures proposed by the Government in future to make digital
services accessible torural citizensintheirmothertongue?
ANSWER
THE MINISTER OF STATE FORPANCHAYATIRAJ
(PROF.S.P.SINGH BAGHEL)
(a) The Ministry is implementing the e-Panchayat Mission Mode Project (MMP) under
the Rashtriya Gram Swaraj Abhiyan (RGSA) to strengthen e-Governance in Panchayati Raj
Institutions (PRIs) across the country. The eGramSwaraj application, developed under this
initiative, facilitates planning, accounting, monitoring, and online payments at the Gram
Panchayat level. The introduction of facility e-Governance on these platform is aimed at
enhancing accessibility for rural citizens by allowing them to interact with the application in
their mother tongue. This is expected to improve citizen engagement, ensure better
understanding of schemesandpromote inclusive participationinlocalgovernance processes.
(b) To enable multilingual capabilities, the eGramSwaraj platform has been integrated
with the Bhashini, an initiative of the Ministry of Electronics and Information Technology
(MeitY) under the National Language Translation Mission (NLTM). Bhashini leverages
cutting-edge AI/ML-based Natural Language Processing (NLP) technologies for text and
speech translation across Indian languages. Integration with eGramSwaraj facilitates real-
time translation of content, forms and notifications into all 22 scheduled Indian languages,
thereby improving service delivery, enhancing participation, and ensuring localization in
governance.
(c) The Ministry continuously strives to enhance the effectiveness and impact of the e-
Panchayat Mission Mode Project (MMP) by leveraging emerging technologies and adopting
a consultative, feedback-drivenapproach. Regular feedbackis collected from users at various
1levels, including through regional workshops and stakeholder consultations, to identify areas
of improvement and prioritize future developments. Feedback from State Governments and
Panchayat functionaries is regularly incorporated to improve the usability and impact of
digital platforms. As part of these efforts, the Ministry has conducted regional workshops in
Shimla, Hyderabad, and Guwahati to gather feedback from stakeholders. To brainstorm and
develop a roadmap for strengthening its e-Governance applications, the Ministry also
organized an industry consultation event, “Manthan,” in New Delhi. Focused interactions
with stakeholders were also held in Maharashtra and Lucknow. In addition, several online
meetings were convened to maintain active engagement with State Governments. These
interactions have been instrumental in collecting actionable feedback for system
improvement and rationalization, aligned with ground-level requirements. The Ministry uses
such feedback to expand language coverage, strengthen voice-based interfaces, and make
digitalservices more accessible torural citizensintheirmothertongue.
****
2