Parliament Question: AI Translation Technologies of Bhashini Project

GOVERNMENTOF INDIA MINISTRYOF PANCHAYATIRAJ LOK SABHA UNSTARREDQUESTION NO. †4212 ANSWERED ON19.08.2025 AI TRANSLATIONTECHNOLOGIES OFBHASHINI PROJECT †4212.SHRITRIVENDRASINGH RAWAT:

Will the Minister of PANCHAYATIRAJ be pleased to State:

(a) the manner in which the multilingual e-governance is likely to enhance the accessibility of rural citizens toe-Gram Swarajplatform;

(b) the details of the specific AI translation technologies of Bhashini project being integrated with e-Gram Swaraj platform to improve service delivery, enhance participation andensure localization ingovernance;and

(c) the additional measures proposed by the Government in future to make digital services accessible torural citizensintheirmothertongue? ANSWER THE MINISTER OF STATE FORPANCHAYATIRAJ (PROF.S.P.SINGH BAGHEL)

(a) The Ministry is implementing the e-Panchayat Mission Mode Project (MMP) under the Rashtriya Gram Swaraj Abhiyan (RGSA) to strengthen e-Governance in Panchayati Raj Institutions (PRIs) across the country. The eGramSwaraj application, developed under this initiative, facilitates planning, accounting, monitoring, and online payments at the Gram Panchayat level. The introduction of facility e-Governance on these platform is aimed at enhancing accessibility for rural citizens by allowing them to interact with the application in their mother tongue. This is expected to improve citizen engagement, ensure better understanding of schemesandpromote inclusive participationinlocalgovernance processes.

(b) To enable multilingual capabilities, the eGramSwaraj platform has been integrated with the Bhashini, an initiative of the Ministry of Electronics and Information Technology

(MeitY) under the National Language Translation Mission (NLTM). Bhashini leverages cutting-edge AI/ML-based Natural Language Processing (NLP) technologies for text and speech translation across Indian languages. Integration with eGramSwaraj facilitates real- time translation of content, forms and notifications into all 22 scheduled Indian languages, thereby improving service delivery, enhancing participation, and ensuring localization in governance.

(c) The Ministry continuously strives to enhance the effectiveness and impact of the e- Panchayat Mission Mode Project (MMP) by leveraging emerging technologies and adopting a consultative, feedback-drivenapproach. Regular feedbackis collected from users at various 1levels, including through regional workshops and stakeholder consultations, to identify areas of improvement and prioritize future developments. Feedback from State Governments and Panchayat functionaries is regularly incorporated to improve the usability and impact of digital platforms. As part of these efforts, the Ministry has conducted regional workshops in Shimla, Hyderabad, and Guwahati to gather feedback from stakeholders. To brainstorm and develop a roadmap for strengthening its e-Governance applications, the Ministry also organized an industry consultation event, “Manthan,” in New Delhi. Focused interactions with stakeholders were also held in Maharashtra and Lucknow. In addition, several online meetings were convened to maintain active engagement with State Governments. These interactions have been instrumental in collecting actionable feedback for system improvement and rationalization, aligned with ground-level requirements. The Ministry uses such feedback to expand language coverage, strengthen voice-based interfaces, and make digitalservices more accessible torural citizensintheirmothertongue.

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