**Executive Summary**
This report answers questions regarding the Bharat Taxi app, launched on January 1st, 2026. It details the app's progress, user statistics, operational locations, fee structure, and government initiatives for its adoption. Bharat Taxi aims for nationwide expansion by 2029.
**Key Points / Main Content**
* **Overview of Bharat Taxi**
* Bharat Taxi is India's first cooperative-led ride-hailing platform, established on June 6, 2025, operating on a zero-commission model.
* It is designed to empower cooperatives and place drivers (Sarathis) at the center of ownership and governance.
* **Current Operations & Statistics**
* Currently operational in Delhi NCR (Delhi, Gurugram, Noida) and Ahmedabad, Rajkot, Somnath & Dwarka of Gujarat.
* Has 990,082 registered customers and over 3 lakh registered drivers.
* Completed 291,665 rides.
* **Fees and Charges**
* No convenience, platform, or commission fees are currently collected within the app.
* A 7% service charge is applied at airport prepaid booths operated by Bharat Taxi to cover operational expenses.
* **Driver Welfare and Government Initiatives**
* Prioritizes social security for drivers through health insurance, accident insurance, retirement savings, and a dedicated support system.
* Operates help centers at seven key locations in Delhi and offers rapid emergency assistance.
* Drivers can work on other platforms without exclusivity restrictions.
* The "Bike Didi" initiative supports women empowerment, with over 150 women drivers participating.
* **Future Plans**
* Aims for nationwide expansion by 2029.
* Plans to establish dedicated help centers in every state.
* Intends to further strengthen driver social security and integrate with national digital infrastructure.
**Impact Analysis**
**Riders:**
* **Impact:** Benefit from a citizen-centric mobility solution with transparent pricing.
* **Action Required:** No specific action is outlined beyond utilizing the app for transportation.
**Drivers (Sarathis):**
* **Impact:** Empowerment through cooperative ownership, direct profit distribution, and social security benefits.
* **Action Required:** Take advantage of available social security measures, support systems, and training programs offered by Bharat Taxi.
**Government/Ministry of Cooperation:**
* **Impact:** Supports the strengthening of the cooperative sector and the promotion of inclusive mobility solutions.
* **Action Required:** Continue efforts to ensure affordable fares, transparency in pricing, driver welfare, and wider adoption of the Bharat Taxi app across the country.
Key Entities Referenced
Bharat Taxi: A cooperative-led ride-hailing platform initiative under the Ministry of Cooperation, registered under the Multi-State Cooperative Societies Act, 2002.
Ministry of Cooperation: The primary ministry responsible for the Bharat Taxi initiative.
Multi-State Cooperative Societies Act, 2002: The legal framework under which Bharat Taxi is registered.
Delhi NCR: One of the locations where Bharat Taxi service is functional.
GOVERNMENT OF INDIA
MINISTRY OF COOPERATION
LOK SABHA
UNSTARRED QUESTION NO. 1729
TO BE ANSWERED ON 10th FEBRUARY 2026
BHARAT TAXI
1729. Ms Kangna Ranaut:
Will the Minister of COOPERATION (सहकारिता मंत्री) be pleased to state:
(a) The details of the progress made under the Bharat Taxi App launched on 1st January, 2026;
(b) The total number of users registered on the App as on date;
(c) The total number of rides/trips completed through the App since its launch;
(d) The number of cities/towns where the app is currently operational, State-wise;
(e) Whether any user charges, convenience fees, platform fees or commission are being
collected from riders and/or drivers and if so, the details thereof; and
(f) The steps taken by the Government to ensure affordable fares, transparency in pricing. driver
welfare and wider adoption of the App across the country?
ANSWER
THE MINISTER OF COOPERATION
सहकारिता मंत्री (SHRI AMIT SHAH)
(a) (b), (c) & (d) The Ministry of Cooperation remains committed to empowering
cooperatives as instruments of employment generation, social security, and grassroots
economic participation. Bharat Taxi is envisaged as a transformative intervention in the
mobility sector by placing drivers—referred to as Sarathis—at the centre of ownership,
governance, and value creation, thereby offering a sustainable and dignified alternative to
aggregator-driven models. “Bharat Taxi” is India’s first cooperative-led ride-hailing platform.
This is a major milestone in the Government of India’s ongoing efforts to strengthen the
cooperative sector and promote inclusive, citizen-centric mobility solutions, in line with the
vision of ‘Sahkar se Samriddhi’. Registered under the Multi-State Cooperative Societies Act,
2002, Bharat Taxi was established on 6 June 2025 by 8 national level institutions working in
field of cooperatives. The platform operates on zero-commission model, with direct
distribution of profits to drivers, offering a homegrown and indigenous alternative to
investment-driven aggregator platforms.As of now the Bharat Taxi service is functional in Delhi NCR – Delhi, Gurugram, Noida
and in Ahmedabad, Rajkot, Somnath & Dwarka of Gujarat. The app has 990,082 registered
customers and over 3 lakh registered drivers completing 291,665 rides. In due course, Bharat
Taxi plans to have phase wise rollout having national presence by 2029.
(e) Currently no charges in form of convenience fees, platform fees or commissions. are
being collected from the riders or the drivers in-app. However, at the airport prepaid booths
that are operated by Bharat Taxi, a 7% Service Charge is applied on the fare to take care of
operational expenses.
(f) Bharat Taxi prioritises social security for Sarathis through health insurance, accident
insurance, retirement savings, and a dedicated driver support system. It operates help centres
at seven key locations in Delhi, provides rapid emergency assistance and verified ride data,
allows drivers the freedom to work on other platforms without exclusivity restrictions, and
actively promotes women empowerment through initiatives such as “Bike Didi”, under which
over 150 women drivers have already joined the platform.
Looking ahead, Bharat Taxi plans nationwide expansion across all states and cities,
establishment of dedicated help centres in every state, further strengthening of driver social
security, and deeper integration with national digital public infrastructure to deliver a
sustainable, inclusive, and cooperative-driven mobility ecosystem.
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