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O.I.H.
GOVERNMENT OF INDIA
MINISTRY OF AGRICULTURE AND FARMERS WELFARE
DEPARTMENT OF AGRICULTURE AND FARMERS WELFARE
LOK SABHA
UNSTARRED QUESTION NO. 3874
TO BE ANSWERED ON THE 11TH AUGUST, 2026
CROP INSURANCE CLAIMS FOR DAMAGE OF CROPS
3874. SHRI RAM SHIROMANI VERMA:
Will the Minister of AGRICULTURE AND FARMERS WELFARE कृ(cid:874)ष एवं (cid:873)कसान क(cid:227)याण मं(cid:287)ी
be pleased to state:
(a) whether the Government is aware that despite crop damage due to floods and
natural disasters, many farmers in Shravasti and Balrampur are not receiving insurance
claims on time and if so, the reasons therefor;
(b) the details of claims received, claims sanctioned and payments made under the
Pradhan Mantri Fasal Bima Yojana (PMFBY) in the said districts during the last five years,
district-wise; and
(c) whether the Government is considering to implement any new system for speedy
disposal of crop insurance claims and to connect maximum number of farmers with this
scheme and if so, the details thereof?
ANSWER
MINISTER OF STATE FOR AGRICULTURE AND FARMERS WELFARE
कृ(cid:874)ष एवं (cid:873)कसान क(cid:227)याण रा(cid:207)य म(cid:287)ं ी (SHRI RAMNATH THAKUR)
(a) & (b): Details of claims reported, claims paid and claims pending in Shravasti and
Balrampur districts of Uttar Pradesh during last five years ii.e. 2021-22 to 2025-26 under
Pradhan Mantri Fasal Bima Yojana (PMFBY) are given below :
(Rs. in crores)
District Reported Claims Paid Claims Pending Claims
Shravasti 34.19 33.86 0.32
Balrampur 17.89 17.68 0.22
Majority of the claims are settled within the stipulated timelines under the Operational
Guidelines of the PMFBY i.e within 21 days of the receipt requisite yield data from the
concerned State Government by the insurance companies. However, some claims
remained pending, primarily on account of unverified bank account details of enrolled
farmers.(c) : Government has taken following steps to improve claims settlement timelines and to
improve the insurance coverage under the scheme :
(i): For timely settlement of claims under the scheme:
- The National Crop Insurance Portal (NCIP) is the single source of data for
subsidy payment, dissemination of information, delivery of services including
online enrollment of farmers, uploading/obtaining individual insured famer’s
details and transfer of claim amount electronically to the individual farmer’s Bank
Account.
- In order to rigorously monitor claim disbursal process, a dedicated module
namely ‘Digiclaim Module’ has been operationalized for payment of claims from
Kharif 2022 onwards. It involves integration of National Crop Insurance Portal
(NCIP) with Public Finance Management System (PFMS) and accounting system
of Insurance Companies to provide timely & transparent processing of all claims.
- W.e.f. Kharif 2024, in case payment is not made timely by Insurance Company,
penalty.of 12% is auto-calculated and levied through NCIP.
- Delinking of Central Government share of premium subsidy from that of State
Governments has been implemented so that farmers can get proportionate
claims relating to the Central Government share.
- 12% penalty is also levied from Kharif 2025 on State Government for delay in
release of State share of subsidy.
- Opening of ESCROW Account by the State Government concerned for deposit of
their premium share in advance as per provisions of the scheme has been made
mandatory w.e.f. Kharif 2025 season for bringing financial discipline.
- Also, towards leveraging technology in implementation of the scheme, various
steps like capturing of yield data/Crop Cutting Experiments (CCEs) data through
CCE-Agri App & uploading it on the NCIP, allowing insurance companies to
witness the conduct of CCEs, integration of State land records with NCIP and
usage of remote sensing based yield estimation through YES-TECH have
already been taken to improve timely settlement of the claims to farmers.
- Crop Loss Assessment App (CLAP), developed as a digital mobile application
to streamline and improve the efficiency of crop loss assessments for loacalised
calamities/post harvest losses for individual farms and land parcels under
PMFBY. The use of CLAP has been made mandatory for all the States/UTs
under the scheme.(ii): With a view to improve insurance coverage:
- AIDE (App for Intermediary Enrolment): A smart-phone App has been
designed and rolled out in Kharif 2023 for enrolment of farmers at their door-
steps through a large network of Insurance Intermediaries. It offers a completely
paper-less and cash-less experience to a farmer.
- The Government has actively supported the awareness activities being carried
out by the States, implementing Insurance Companies, financial institutions, and
Common Service Centres (CSCs) network to disseminate key features of
PMFBY amongst farmers and members of Panchayati Raj Institutions (PRIs).
- Further, a structured awareness campaign ‘Crop Insurance Week/Fasal Bima
Saptah’ has been initiated by the Ministry of Agriculture and Farmers Welfare
since Kharif 2021 season onwards to increase the awareness about benefits of
the scheme, sensitize the stakeholders and to increase overall enrolment of
farmers, with special focus on identified aspirational/tribal districts. Along with
this, ‘Fasal Bima Pathshalas’ are also being organized at village/GP level for
knowledge building of farmers on various aspects of scheme implementation.
- Government had also organized a nationwide Doorstep Crop Insurance
Policy/receipt Distribution mega drive – ‘Meri Policy Mere Haath’. Hard copies of
crop insurance policy receipts are distributed to farmers enrolled under PMFBY
through special camps at gram Panchayat/village level.
- Apart from this, other activities for awareness generation involve the publicity of
key features and benefits of the scheme through advertisements in leading
National and local newspapers, airing of audio-visual spots on regional / local
channels, distribution of IEC material in local languages, dissemination of SMS
through Kisan/ National Crop Insurance Portal (NCIP) portal and organisation of
online workshops of all stakeholders including farmers, Panchayat Members, and
other key stakeholders.
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