**Executive Summary**
This document is the response from the Minister of State for Finance to Unstarred Question No. 2408 in Lok Sabha regarding the digitization of Direct Benefit Transfer (DBT) and Subsidy Distribution System in the Badaun district of Uttar Pradesh. The response clarifies the Government's initiatives to enhance transparency, efficiency, and accessibility of DBT. The response was due on Monday, December 15, 2025.
**Key Points / Main Content**
* **DBT as Good Governance:**
* DBT is identified as a "good governance" initiative.
* The aim is to ensure transparent, digitized, efficient, timely, and direct delivery of benefits nationwide, including in Badaun district, Uttar Pradesh.
* **Public Financial Management System (PFMS):**
* In December 2014, PFMS was mandated for payment, accounting, and reporting under DBT.
* **Initiatives for Seamless DBT Delivery:**
* End-to-end digitized processes.
* Online registration.
* Aadhaar based biometric authentication.
* Online verification of applications.
* Electronic payments using Aadhaar Payment Bridge (APB).
* Digitized uploading and verification of eligibility documents.
* Onboarding on Unified Mobile Application for New-age Governance (UMANG) platform.
* **PFMS Functionality:**
* End-to-end solution for beneficiary list preparation and processing.
* Payments to beneficiaries (via APB or directly into bank accounts).
* Accounting.
* Generating Utilization Certificates.
* Reporting of government funds spent by Ministries, PSUs, Autonomous Bodies, and Implementing Agencies.
* **Grievance Redressal:**
* PFMS offers multiple channels for grievance redressal.
* DBT Open House is conducted via Video Conferencing.
* A platform allows stakeholders to directly connect with the PFMS team.
* Customer Relationship Management (CRM) System is used for systematic handling of grievances.
* **Central Public Grievance Redress and Monitoring System (CPGRAMS):**
* CPGRAMS has been strengthened and made accessible via UMANG.
* Citizens can lodge DBT-related complaints easily.
* This ensures timely and efficient redressal.
* **Monitoring:**
* The DBT Mission, Cabinet Secretariat monitors the progress of DBT Schemes.
**Impact Analysis**
**Stakeholder: DBT Beneficiaries**
* **Impact:** They receive benefits in a more transparent, efficient, and timely manner. They have access to multiple channels for grievance redressal, including online and video conferencing options.
* **Action Required:** Use the UMANG platform and CPGRAMS for lodging complaints.
**Stakeholder: Ministries, PSUs, Autonomous Bodies, and Implementing Agencies**
* **Impact:** They are required to use PFMS for payment, accounting, and reporting related to DBT.
* **Action Required:** Implement and utilize PFMS for all DBT-related transactions and reporting.
**Stakeholder: PFMS Team**
* **Impact:** They are responsible for addressing queries and grievances through video conferencing and the CRM system.
* **Action Required:** Ensure the effective operation of DBT Open House and the CRM system to handle stakeholder grievances.
**Stakeholder: The DBT Mission, Cabinet Secretariat**
* **Impact:** Monitor the progress of DBT Schemes to ensure efficiency and transparency.
* **Action Required:** Continue to monitor the implementation and effectiveness of DBT Schemes.
Key Entities Referenced
Direct Benefit Transfer (DBT): A 'good governance' initiative to ensure transparent, digitized, efficient, timely and direct delivery of benefits to the beneficiaries.
Public Financial Management System (PFMS): Mandated for payment, accounting, and reporting under DBT and developed as an end-to-end solution for processing payments to beneficiaries.
Uttar Pradesh: The state in which the digitization of DBT and Subsidy Distribution System in Badaun district is being implemented.
Unified Mobile Application for New-age Governance (UMANG): A platform used for onboarding initiatives to ensure seamless and transparent delivery of benefits to DBT beneficiaries and to enable citizens to lodge DBT-related complaints.
Aadhaar Payment Bridge (APB): Electronic payments using Aadhaar Payment Bridge for seamless and transparent delivery of benefits to DBT beneficiaries
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF EXPENDITURE
LOK SABHA
UNSTARRED QUESTION No. 2408
TO BE ANSWERED ON MONDAY, December 15, 2025/ AGRAHAYANA 24, 1947
(SAKA)
DIGITISATION OF DIRECT BENEFIT TRANSFER (DBT)
2408. Shri Aditya Yadav:
Will the Minister of FINANCE be pleased to state:
a) whether the Government has initiated any reforms regarding digitization of Direct
Benefit Transfer (DBT) and Subsidy Distribution System in Badaun district of Uttar
Pradesh to make it transparent, time-bound and directly accessible to the
beneficiaries;
b) if so, the details of technological initiatives, grievance redressal systems, and
monitoring mechanisms proposed by the Government to enhance the efficiency and
transparency of DBT and subsidy programmes in the said district; and
c) if not, the reasons therefor?
ANSWER
THE MINISTER OF STATE FOR FINANCE
(SHRI PANKAJ CHAUDHARY)
(a) to (c): Direct Benefit Transfer (DBT) is a “good governance” initiative to ensure
transparent, digitized, efficient, timely and direct delivery of benefits in the country including
Badaun district of Uttar Pradesh. In December 2014, Public Financial Management System
(PFMS) was mandated for payment, accounting and reporting under DBT.
To ensure seamless and transparent delivery of benefits to DBT beneficiaries, initiatives like
end-to-end digitized processes, online registration, Aadhaar based biometric authentication,
online verification of applications, electronic payments using Aadhaar Payment Bridge
(APB), digitized uploading and verification of eligibility documents, onboarding on Unified
Mobile Application for New-age Governance (UMANG) platform etc. have been taken.PFMS has been developed as an end-to-end solution for preparation and processing of
beneficiary list; payments to beneficiary (through APB or directly in bank accounts),
accounting, generating Utilisation Certificate; and reporting of government funds spent in the
Ministries or by the PSUs/Autonomous Bodies and other Implementing Agencies after
receiving grant or subsidy from Ministry.
PFMS has provided multiple channels for grievance redressal. DBT Open House is
conducted to address the queries and grievances through Video Conferencing. It provides a
platform to stakeholders to directly connect with PFMS team. PFMS also uses Customer
Relationship Management (CRM) System for systematic and structured handling of
grievances raised by stakeholders.
The Central Public Grievance Redress and Monitoring System (CPGRAMS) has also been
strengthened and made available on UMANG to enable citizens to inter alia lodge DBT-
related complaints with ease and to ensure their timely and efficient redressal. DBT Mission,
Cabinet Secretariat monitors the progress of DBT Schemes to enhance efficiency and ensure
transparency.
******