Executive Summary:
The Ministry of Panchayati Raj is implementing the ePanchayat Mission Mode Project (MMP) to strengthen e-governance in Panchayati Raj Institutions (PRIs) across India. This project aims to enhance transparency, accountability, efficiency, and effectiveness of service delivery and governance at the grassroots level. Key initiatives include the eGramSwaraj platform and integration with BHASHINI for multilingual accessibility. The Ministry continuously seeks feedback through workshops and consultations to improve the project's impact.
Key Points / Main Content:
* **ePanchayat MMP Objectives:**
* Strengthen e-governance in PRIs nationwide.
* Enhance transparency, accountability, efficiency, and effectiveness.
* Automate internal workflows and core functions of Panchayats.
* Promote citizen-centricity.
* **Digital Infrastructure Accessibility:**
* Development of low-bandwidth-optimized, mobile-responsive web applications.
* Capacity building of Panchayat officials under the RGSA program.
* Meri Panchayat mobile application for transparency.
* Coordination with DoT and States for internet connectivity under BharatNet.
* **Usability Enhancement:**
* Simplified user interfaces based on feedback.
* Integrated BHASHINI for multilingual accessibility.
* Contextual help modules and manuals.
* National and state-level helpdesks.
* Continuous improvement through iterative updates.
* Role-based workflows and SMS/email notifications.
* **Multilingual eGovernance:**
* Integration of eGramSwaraj with BHASHINI for language translation.
* Support for multilingual user interfaces and regional language data entry.
* **Feedback and Improvement:**
* Regular feedback collection through workshops and consultations.
* Incorporation of feedback from State Governments and Panchayat functionaries.
* Regional workshops in Shimla, Hyderabad, and Guwahati.
* Industry consultation event, Manthan, in New Delhi.
* Online meetings with State Governments.
Impact Analysis
* **Panchayati Raj Institutions (PRIs):**
* *Impact:* Enhanced efficiency, transparency, and accountability in governance and service delivery. Greater citizen-centricity in their functioning.
* *Action Required:* Adopt and utilize the eGramSwaraj platform and other digital tools provided under the ePanchayat MMP. Participate in capacity-building programs and provide feedback for continuous improvement.
* **Panchayat Officials:**
* *Impact:* Increased skills and knowledge through capacity-building programs. Access to user-friendly digital tools and platforms for efficient governance.
* *Action Required:* Participate in training programs, utilize digital platforms for planning, budgeting, accounting, and monitoring works. Provide feedback to improve the usability of digital tools.
* **Citizens:**
* *Impact:* Improved access to information and services through multilingual interfaces. Increased transparency in Panchayat governance through the Meri Panchayat mobile application.
* *Action Required:* Utilize the Meri Panchayat app to access information related to planning, activities, expenditure, and progress of works. Access information and services in their preferred regional languages.
* **State Governments:**
* *Impact:* Enhanced coordination with the Ministry of Panchayati Raj. Opportunities to provide feedback and contribute to the improvement of digital platforms.
* *Action Required:* Coordinate with the Ministry of Panchayati Raj for internet connectivity under BharatNet. Provide feedback on the usability and impact of digital platforms.
Key Entities Referenced
ePanchayat Mission Mode Project (ePanchayat MMP): A project by the Ministry of Panchayati Raj to strengthen e-governance in Panchayati Raj Institutions (PRIs) across the country.
Panchayati Raj Institutions (PRIs): Local self-government institutions at the grassroots level in India.
Digital India Programme: A Government of India initiative under which the Ministry of Panchayati Raj is implementing the ePanchayat MMP.
eGramSwaraj: An online platform for planning, budgeting, accounting, and monitoring of works by Gram Panchayats, a flagship application under the ePanchayat MMP.
Public Financial Management System (PFMS): A system integrated with eGramSwaraj to enable real-time payments to vendors and service providers.
RGSA programme: A program under which capacity building of Panchayat officials is conducted through SIRDs and other institutions.
Meri Panchayat: A mobile application to promote transparency in Panchayat governance.
BHASHINI: An AI-powered language translation platform developed under the National Language Translation Mission (NLTM) integrated with eGramSwaraj to enhance multilingual accessibility for PRIs.
GOVERNMENTOF INDIA
MINISTRYOF PANCHAYATIRAJ
LOK SABHA
UNSTARREDQUESTION NO. 1410
ANSWEREDON 29.07.2025
E-PANCHAYAT MISSIONMODE PROJECT
1410.SMT.BIJULI KALITAMEDHI:
SHRIBAIJAYANTPANDA:
Will the Minister of PANCHAYATI RAJ be pleasedtoState:
(a)the objectivesof the e-PanchayatMission Mode Project(MMP);
(b) the manner in which the Ministry ensure that the digital infrastructure and tools provided
under the e-Panchayat MMP are accessible and user-friendly for all Panchayats, especially those
inrural andremote areas;
(c) whether any future developments are being planned for the e-Panchayat MMP to further
enhanceitsimpact onrural developmentandlocalgovernance andif so, the detailsthereof;
(d) the steps taken by the Government to promote multilingual e-Governance services within
Panchayats,especially inrural andremote areas, toensure greateraccessibility;
(e)whether the Government hasconducted anyassessment regardingeffectiveness andimpactof
these initiatives on improving digital participation and service delivery at the Panchayat level
andif so, the detailsthereof; and
(f) the measures taken to enhance the accessibility and user-friendliness of digital governance
platformsunderPanchayat-level functionaries?
ANSWER
THE MINISTER OF STATE FORPANCHAYATIRAJ
(PROF.S.P.SINGH BAGHEL)
1(a) The objective of the e-Panchayat Mission Mode Project (MMP) is to strengthen e-
Governance in Panchayati Raj Institutions (PRIs) across the country and enhance the
transparency, accountability, efficiency, and effectiveness of service delivery and governance at
the grassroots level. The project aims to automate internal workflows and core functions of
Panchayats andbring about greatercitizen-centricity in theirfunctioning.Under the Digital India
Programme, the Ministry of Panchayati Raj is implementing the e-Panchayat Mission Mode
Project (MMP) across all States and Union Territories. One of the flagship applications under
this initiative is eGramSwaraj, an online platform for planning, budgeting, accounting, and
monitoring of works by Gram Panchayats. Additionally, integration of eGramSwaraj with the
Public Financial Management System (PFMS) has enabled real-time payments to vendors and
service providers, therebyenhancing financialtransparency andefficiency.
(b)& (f) The Ministry ensures that the digital infrastructure and tools under the e-
Panchayat MMP are accessible and user-friendly for all Panchayats, including those in rural and
remote areas, through:
Developmentof low-bandwidth-optimized, mobile-responsive web applications;
Capacity building of Panchayat officials under the RGSAprogramme through SIRDsand
otherinstitutions;
Development of the Meri Panchayat mobile application to promote transparency in
Panchayat governance by making information related to planning, activities, expenditure
andprogress of works accessible tothe public;
Coordinationwith DoT andStatesfor internetconnectivityunderBharatNet.
To enhanceusability for Panchayatfunctionaries, the Ministry has:
Simplifieduser interfaces based onfeedback;
IntegratedBHASHINI for multilingual accessibility;
Providedcontextual helpmodulesandmanuals;
Setup national/state-level helpdesks;
Ensured continuousimprovementsthrough iterative updates;
Enabledrole-based workflows andSMS/email notifications.
These efforts aimtopromote inclusive andefficient digitalgovernance at the grassrootslevel.
(c)& (e) The Ministry continuously strives toenhance the effectiveness andimpactof the e
-Panchayat Mission Mode Project (MMP) by leveraging emerging technologies and adopting a
consultative, feedback-driven approach. Regular feedback is collected from users at various
2levels, including through regional workshops and stakeholder consultations, to identify areas of
improvementandprioritize future developments.
Feedback from State Governments and Panchayat functionaries is regularly incorporated
to improve the usability andimpact of digital platforms. As part of these efforts,the Ministry has
conducted regional workshops in Shimla, Hyderabad, and Guwahati to gather feedback from
stakeholders. To brainstorm and develop a roadmap for strengthening its e-Governance
applications, the Ministry also organized an industry consultation event, “Manthan,” in New
Delhi. Focused interactions with stakeholders were held also in Maharashtra and Lucknow. In
addition, several online meetings were convened to maintain active engagement with State
Governments. These interactions have been instrumental in collecting actionable feedback for
system improvementandrationalization, alignedwith ground-level requirements.
Preliminary outcomes indicate growing digital adoption at the grassroots level, improved
transparency in planning and accounting, and enhanced efficiency in the delivery of services
through PanchayatiRaj Institutions.
(d) The Ministry of Panchayati Raj (MoPR) has integrated eGramSwaraj with the
BHASHINI to enhance multilingual accessibility for Panchayati Raj Institutions (PRIs).
BHASHINI is an AI powered language translation platform developed under the National
Language Translation Mission (NLTM), which aims to provide real-time language translation
and speech-to-text services in Indian languages. This integration facilitates seamless language
translation onthe portal,enabling Panchayat functionariesand citizens toaccessinformation and
services intheir preferred regional languages.Additionally, the Ministry continues tosupport the
adoption of multilingual user interfaces and regional language data entry to ensure inclusive
digitalparticipation.
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