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GOVERNMENT OF INDIA
MINISTRY OF ROAD TRANSPORT AND HIGHWAYS
LOK SABHA
UNSTARRED QUESTION NO. 1943
ANSWERED ON 31ST JULY, 2025
FASTAG TRANSACTIONS
1943. SHRI CHAVAN RAVINDRA VASANTRAO:
SHRI MANISH JAISWAL:
SHRI SUDHEER GUPTA:
SHRI DHAIRYASHEEL SAMBHAJIRAO MANE:
Will the Minister of ROAD TRANSPORT AND HIGHWAYS
सड़क परिवहन औि िाजमार्ग मंत्री
be pleased to state:
(a) the number of FASTag transactions taken place during each of the
last three years and the current year, State-wise, year-wise;
(b) whether „loose FASTag‟ or „tag-in-hand‟ poses a challenge to the
efficiency of electronic toll collection operations and if so, the details
thereof;
(c) whether the National Highways Authority of India (NHAI) has
strengthened the process for reporting loose FASTag and blacklisting
such users to ensure smooth tolling operations, and if so, the details
thereof;
(d) whether NHAI has issued any directives to toll collecting agencies
and concessionaries in this regard and if so, the details thereof; and
(e) the other steps taken or being taken by the NHAI to make toll
operations more efficient, ensuring a seamless and comfortable journey
for National Highway users?
ANSWER
THE MINISTER OF ROAD TRANSPORT AND HIGHWAYS
(SHRI NITIN JAIRAM GADKARI)
1(a) The details of State/UT-wise FASTag transactions during the last
three years and current year at fee plazas on National Highways are at
Annexure.
(b) Yes Sir. As per the National Highways Fee (Determination of Rates
and Collection) Rules, 2008, “FASTag” means an onboard unit or any
such device fitted on the front windscreen of the vehicle.
The practice of using „loose FASTags‟ or „tag-in-hand‟, where the FASTag
is not properly affixed to the front windshield of the vehicle, poses a
significant challenge to the efficiency and integrity of the Electronic Toll
Collection (ETC) system. Such practices lead to manual lane operations,
congestion at fee plazas, misuse in closed-loop tolling systems,
generation of false chargebacks, and disruption of automated toll
processing.
(c) to (d) Yes Sir. The Government through Indian Highways
Management Company Limited (IHMCL) has progressively strengthened
the Standard Operating Procedure (SOP) for detecting and blacklisting
„loose FASTags‟ or „tag-in-hand‟. As per the IHMCL‟s Policy Circular dated
19th August, 2019, fee plaza operators are required to report such
violations to the concerned Acquirer Bank and National Payments
Corporation of India (NPCI). The Issuer Bank must verify the case and
blacklist the non-compliant FASTag, while IHMCL monitors adherence.
Subsequently, the Circular dated 16th July, 2024, reiterated the
provisions of the National Highways Fee Rules, 2008, which mandate
that vehicles not fitted with a valid and functional FASTag are to be
charged double the applicable fee. The circular draws from the same and
specifies that vehicles with non-affixed FASTags would also fall under
this category and must pay the fee in cash at double the applicable rate,
thereby enforcing deterrence.
To streamline enforcement, the Circular dated 26th June, 2025 introduced
a structured reporting format requiring fee collecting agencies to submit
weekly data to etc.operations@ihmcl.com. Based on these reports,
IHMCL directs NPCI to initiate blacklisting.
Directives have been issued to all fee collecting agencies and
concessionaires from time-to-time regarding „loose FASTag‟ or „Tag-in-
hand‟.
2(e) To increase the efficiency of the Tolling operation and in order to
ensure seamless and free-flow movement of vehicles along national
highways, the Government has decided to implement Automatic Number
Plate Registration (ANPR) based barrier-free Electronic Toll Collection
(ETC) System with available technology at selected sections of National
Highways as an added facility along with FASTag where the user fee
shall be charged from the vehicle users without having to stop, slow
down or stay in a given fee plaza lane.
In addition, the Annual Pass scheme for non-commercial vehicles has
been introduced to offer affordability for road users.
3ANNEXURE
ANNEXURE REFERRED TO IN REPLY TO PART (a) OF LOK SABHA
UNSTARRED QUESTION NO. 1943 FOR ANSWER ON 31.07.2025 ASKED
BY SHRI SHRI CHAVAN RAVINDRA VASANTRAO, SHRI MANISH JAISWAL,
SHRI SUDHEER GUPTA & SHRI DHAIRYASHEEL SAMBHAJIRAO MANE
REGARDING FASTAG TRANSACTIONS.
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The details of State/UT-wise FASTag transactions during the last three
years and current year at fee plazas on National Highways:
Name of the Total FASTag transactions.
State/UT 2022 2023 2024 2025 (Till Jun)
Andhra
19,21,31,757 20,04,65,753 21,16,79,360 11,29,46,170
Pradesh
Assam 1,87,23,623 1,95,85,091 2,12,22,039 1,26,94,926
Bihar 6,03,50,085 7,02,17,036 7,76,04,068 5,01,95,782
Chhattisgarh 3,88,37,654 4,80,03,780 5,43,88,371 3,05,74,657
Delhi 18,16,570 31,24,194 37,17,145 19,03,088
Gujarat 21,97,18,137 24,03,64,837 24,85,92,949 13,59,79,345
Haryana 20,64,58,046 24,23,28,717 23,75,28,453 12,76,70,909
Himachal
75,83,044 71,49,493 78,83,008 60,63,011
Pradesh
Jammu
2,08,57,670 2,16,02,139 1,98,53,127 1,00,98,680
&Kashmir
Jharkhand 3,16,32,687 3,75,52,179 4,18,94,268 2,62,26,853
Karnataka 27,18,19,576 31,66,45,234 34,97,53,465 18,92,94,575
Kerala 4,14,75,799 4,67,39,799 4,72,40,325 2,41,31,801
Madhya
13,84,83,770 15,12,81,076 16,68,03,514 9,90,50,542
Pradesh
Maharashtra 22,14,55,356 25,11,35,711 27,68,04,418 16,03,84,290
Meghalaya 78,69,470 83,96,227 78,48,892 39,46,898
Odisha 4,60,46,513 6,15,59,801 6,61,07,158 3,64,45,781
Punjab 12,67,81,806 14,45,45,455 14,76,66,622 7,95,65,813
Rajasthan 26,07,42,419 28,43,50,099 30,31,90,205 16,70,66,184
Tamil Nadu 32,24,13,100 35,80,79,672 37,65,49,913 20,64,63,426
4Telangana 10,05,51,620 11,15,65,059 12,05,02,516 6,69,87,786
Uttar
28,31,02,705 33,06,78,419 37,05,07,816 21,60,14,417
Pradesh
Uttarakhand 3,18,38,135 3,54,72,086 3,76,54,287 2,15,44,224
West Bengal 10,91,81,023 11,26,77,349 11,66,90,548 6,54,04,288
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