**Executive Summary**
This document is the government's response to an unstarred question in Lok Sabha regarding the evaluation and implementation of Mission Karmayogi, the National Programme for Civil Services Capacity Building (NPCSCB). The response, dated February 11, 2026, details the program's progress since its approval in September 2020, including its implementation, number of users, course availability, and evaluation framework.
**Key Points / Main Content**
* **Mission Karmayogi Overview:**
* Approved in September 2020 to shift from a "rule-based" to "role-based" HR system for civil servants.
* Aims to create civil servants with a global outlook while rooted in Indian ethos.
* **iGOT Karmayogi Platform:**
* As of February 6, 2026, it has over 1.49 crore users.
* Hosts over 4,342 courses across domain, functional, and behavioral competencies.
* Has over 7.26 crore course completions.
* Courses available in 23 languages.
* **Evaluation Framework:**
* **Cabinet Secretariat Coordination Unit (CSCU):** Chaired by the Cabinet Secretary to monitor NPCSCB's implementation and provide strategic guidance.
* **High-level Steering Committee:** Chaired by Secretary (Personnel) for regular discussions on institutional capacity building, progress review, and project implementation guidance.
* **Monitoring and Evaluation (M&E) Framework:** Adopts modern technological tools like digital platforms, AI, machine learning, and data analytics for monitoring progress, focusing on learning content quality, user feedback, and competency evaluation.
* **Key Performance Indicators (KPIs) in M&E Framework:**
* Formation of Capacity Building Units in MDOS
* Onboarding on iGOT from MDOs and States Implementation of Capacity Building
* Plan in MDOS
* Availability of Content and competencies on iGOT
* User Engagement
* Monitoring of iGOT Platform and Features
* Monitoring performance of CBC
* **Further Actions:**
* Directions given by CSCU and Steering Committee to strengthen the delivery and impact of Mission Karmayogi.
* A third-party evaluation and impact assessment of NPCSCB has been carried out.
**Impact Analysis**
**Stakeholder: Civil Servants**
* **Impact:** The initiative aims to enhance their skills, competencies, and overall capacity through the iGOT Karmayogi platform, potentially leading to career advancement and improved job performance.
* **Action Required:** Engage with the iGOT Karmayogi platform, participate in relevant courses, provide feedback, and utilize the acquired skills in their respective roles.
**Stakeholder: Government of India (Ministry of Personnel, Public Grievances and Pensions)**
* **Impact:** The government is responsible for overseeing the implementation and evaluation of Mission Karmayogi, ensuring its alignment with national objectives.
* **Action Required:** Continue monitoring the progress of the mission, make necessary adjustments to the strategy, and ensure the effective utilization of resources.
**Stakeholder: Training Institutions/Capacity Building Units**
* **Impact:** Responsible for developing and delivering quality training programs on the iGOT Karmayogi platform, ensuring alignment with the evolving needs of civil servants.
* **Action Required:** Develop and update training content regularly, onboard onto the iGOT platform, gather feedback from participants, and collaborate with the government.
**Stakeholder: States**
* **Impact:** Responsible for implementing capacity building.
* **Action Required:** Onboard onto the iGOT platform.
Key Entities Referenced
Mission Karmayogi: A National Programme for Civil Services Capacity Building (NPCSCB) to transition from 'rule-based' to 'role-based' HR system.
iGOT Karmayogi: A platform hosting courses for civil service capacity building under Mission Karmayogi.
Cabinet Secretariat Coordination Unit (CSCU): Chaired by the Cabinet Secretary to monitor the overall implementation of NPCSCB and provide strategic guidance.
National Programme for Civil Services Capacity Building (NPCSCB): The formal name of the program known as Mission Karmayogi.
GOVERNMENT OF INDIA
MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES AND PENSIONS
(DEPARTMENT OF PERSONNEL & TRAINING)
LOK SABHA
UNSTARRED QUESTION NO. 1862
(ANSWERED ON 11.02.2026)
MISSION KARMAYOGI
†1862. SHRI RAMESH AWASTHI:
SHRI TEJASVI SURYA:
Will the PRIME MINISTER be pleased to state:
(a) whether the Government has carried out periodic evaluation of the implementation and
outcome of Mission Karmayogi since its inception;
(b) if so, the details thereof along with the key performance indicators used for evaluation;
(c) the details of major findings related to improvement in training coverage, skill upgradation
and capacity building of civil services officers; and
(d) the steps taken by the Government to further strengthen the mission based on these
findings?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF PERSONNEL, PUBLIC GRIEVANCES
AND PENSIONS AND MINISTER OF STATE IN THE PRIME MINISTER’S OFFICE
(DR. JITENDRA SINGH)
(a) to (d): Mission Karmayogi, the National Programme for Civil Services Capacity Building
(NPCSCB) was approved by the Government of India in September 2020 with an aim of
transitioning from a 'rule- based' to 'role-based' HR system and creating civil servants with a
global outlook while being rooted in lndian ethos.
As on 06.02.2026, more than 1.49 crore users are onboarded on the iGOT Karmayogi
platform. The platform hosts over 4,342 courses across domain, functional and behavioral
competencies, with more than 7.26 crore course completions. Courses are available in 23
languages, enabling wide accessibility and alignment with regional and linguistic needs.
With a view to ensure a structured and objective implementation of the mission, the
following evaluation framework has been created:
o The Cabinet Secretariat Coordination Unit (CSCU) chaired by the Cabinet Secretary: To
monitor the overall implementation of them NPCSCB and provide strategic guidance on
the same.
o A high-level Steering Committee chaired by Secretary (Personnel): To have regular
discussions on institutional capacity building, review progress and provide guidance for
project implementation.
Page 1 of 2o A Monitoring and Evaluation (M&E) Framework for Mission Karmayogi: provides a
structured approach and facilitates the adoption of modern technological tools such as
digital platforms, artificial intelligence, machine learning, and data analytics for
monitoring and evaluating the progress of the programme, with a particular focus on the
quality of learning content, user feedback assessment, and competency evaluation.
Multiple KPIs have been provided in the M&E framework on the following major
implementation areas:
Formation of Capacity Building Units in MDOs
Onboarding on iGOT from MDOs and States Implementation of Capacity
Building
Plan in MDOs
Availability of Content and competencies on iGOT
User Engagement
Monitoring of iGOT Platform and Features
Monitoring performance of CBC.
Directions have been given by CSCU and Steering Committee for strengthening the delivery
and impact of Mission Karmayogi.
Further, a third-Party Evaluation and Impact Assessment of National Programme for Civil
Services Capacity Building (NPCSCB) – Mission Karmayogi has also been carried out.
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