Executive Summary:
The Ministry of Housing and Urban Affairs (MoHUA) issued Model Empanelment and Contract documents in June 2025 under the Swachh Bharat Mission-Urban (SBMU) to guide Urban Local Bodies (ULBs) in engaging Private Sanitation Service Operators (PSSOs). The framework aims to improve sanitation service delivery by establishing legal and operational guidelines for safe, mechanized services, ensuring the safety and dignity of sanitation workers, and encouraging participation from private and community-based entities. Financial assistance is available to support the effective implementation of this framework.
Key Points / Main Content:
Framework Purpose and Scope:
* Provides model documents for ULBs to engage PSSOs.
* Aims to establish clear guidelines for safe, mechanized sanitation services.
* Complies with the Prohibition of Employment as Manual Scavengers and their Rehabilitation (PEMSR) Act, 2013.
Contractual Terms and Responsibilities:
* Defines terms of service for sewer and septic tank cleaning.
* Outlines roles and responsibilities for cities and private operators.
* Sets service level benchmarks and costs for citizens.
* Establishes penalties for safety protocol violations, including termination and blacklisting.
Worker Safety and Dignity:
* Ensures safe, mechanized sewer and septic tank cleaning for sanitation workers.
* Encourages private entities (cooperative societies, SHGs, etc.) to register with cities.
Septic Tank Management:
* Addresses the need for regular desludging of septic tanks due to a large number of households using them (4.5 crore).
* Highlights the importance of safe removal and disposal of fecal sludge at designated treatment locations.
* Notes that 35% of the population is connected to sewer networks requiring regular maintenance.
Financial Support:
* Provides financial assistance for SHGs and Sani-entrepreneurs to procure mechanical equipment via the National Safai Karamcharis Development Corporation (NSKFDC).
* Supports cities in procuring septic tank desludging equipment under the Used Water Management (UWM) component of Swachh Bharat Mission-Urban 2.0.
Impact Analysis:
Urban Local Bodies (ULBs):
* Impact: ULBs are guided by the Model Empanelment and Contract documents to improve sanitation service delivery. They also get financial support to procure septic tank desludging equipment.
* Action Required: ULBs should use the model documents to engage PSSOs, ensuring compliance with safety and operational guidelines.
Private Sanitation Service Operators (PSSOs):
* Impact: PSSOs are given opportunities to participate in sanitation service delivery, with clearly defined roles, responsibilities, and performance benchmarks.
* Action Required: PSSOs, including cooperative societies and SHGs, should register with cities and adhere to the contractual terms, including safety protocols.
Sanitation Workers:
* Impact: Sanitation workers are ensured safety, dignity, and welfare through mechanized cleaning services, reducing reliance on manual scavenging.
* Action Required: Sanitation workers should utilize mechanical equipment provided through financial assistance and adhere to safety protocols.
Citizens:
* Impact: Citizens benefit from improved sanitation services, including regular desludging of septic tanks and maintenance of sewer networks.
* Action Required: Citizens may need to pay for the services provided, as per the cost structure outlined in the contract documents.
Key Entities Referenced
Swachh Bharat Mission Urban: A flagship sanitation program by the Ministry of Housing and Urban Affairs (MoHUA), Government of India, aimed at improving sanitation and waste management in urban areas.
Ministry of Housing and Urban Affairs: The central government ministry responsible for urban development, housing, and related matters in India.
Urban Local Bodies: Local government bodies in urban areas responsible for providing basic services, including sanitation.
Private Sanitation Service Operators: Private companies or organizations involved in providing sanitation services, such as waste collection, treatment, and disposal.
Prohibition of Employment as Manual Scavengers and their Rehabilitation PEMSR Act, 2013: Indian Legislation enacted to eliminate manual scavenging and rehabilitate manual scavengers.
National Safai Karamcharis Development Corporation: A corporation that provides financial assistance to Self Help Groups and Sani-entrepreneurs to procure mechanical equipment and setup businesses as mechanical cleaning service providers.
Swachh Bharat Mission Urban 2.0: The second phase of the Swachh Bharat Mission Urban, focusing on sustainable sanitation and waste management practices.
India: The country in which the urban population and sanitation statistics are being considered.
GOVERNMENT OF INDIA
MINISTRY OF HOUSING AND URBAN AFFAIRS
LOK SABHA
UNSTARRED QUESTION NO. 718
TO BE ANSWERED ON JULY 24, 2025
MODEL CONTRACTING FRAMEWORK UNDER SBM-U
NO. 718. DR. SHRIKANT EKNATH SHINDE:
SHRI RAJESH VERMA:
SHRI RAVINDRA DATTARAM WAIKAR:
SHRI NARESH GANPAT MHASKE:
SMT. SHAMBHAVI:
Will the Minister of HOUSING AND URBAN AFFAIRS be pleased to
state:
(a) whether the Government has introduced a new Model Contracting
Framework under the Swachh Bharat Mission - Urban (SBM-U) to
improve sanitation service delivery;
(b) if so, whether this framework ensures the safety, dignity and
welfare of sanitation workers and if so, the details thereof;
(c) whether the framework encourages participation of Private
Sanitation Service Operators and community-based sanitation
workers and if so, the details thereof;
(d) the estimated number of households relying on septic tanks and
the importance of regular desludging in urban areas; and
(e) whether the Government is providing support to Urban Local
Bodies for effective implementation of this framework and if so,
the details thereof?
ANSWER
THE MINISTER OF STATE IN THE
MINISTRY OF HOUSING AND URBAN AFFAIRS
(SHRI TOKHAN SAHU)
(a) to (c) : Swachh Bharat Mission-Urban (SBM-U), Ministry of Housing
and Urban Affairs (MoHUA), has issued Model Empanelment and Contract
documents in June, 2025 to guide Urban Local Bodies (ULBs) in engaging
Private Sanitation Service Operators (PSSOs).
This framework aims to establish clear legal and operational
guidelines for delivering safe, mechanized services in compliance with
the Prohibition of Employment as Manual Scavengers and their
Rehabilitation (PEMSR) Act, 2013.
…2/--2-
The model contract document establishes the terms of services for
sewer and septic tank cleaning services. It also defines the roles and
responsibilities of city and private operator, service level benchmarks,
and cost of services to citizens. It further sets the terms for penalties,
termination and blacklisting of private operators that violate the safety
protocols causing risks to the health and safety of sanitation workers and
failing to perform mechanized cleaning services under this contract.
Besides ensuring safety, dignity and safe mechanized sewer and
septic tank cleaning by sanitation workers, these model documents
encourage private entities such as cooperative societies, self-help groups
(SHGs), Sani-entrepreneurs, or Micro-entrepreneurs etc. involved in sewer
and septic tank cleaning services to register with cities.
(d) : Out of an estimated 42 crore urban population in India, about 50%
(4.5 crore households) use septic tanks. This indicates a critical need for
regular desludging services to safely remove and dispose of faecal sludge
at designated treatment locations. Around 35% of the population is
connected to sewer networks that require regular maintenance for
efficient wastewater flow to treatment plants. Both sewer systems and
septic tanks need regular cleaning - sewer manholes must be cleared of
blockages, and septic tanks must be desludged regularly.
(e) : Financial assistance packages are available for SHGs and Sani-
entrepreneurs to procure mechanical equipment and setup businesses as
mechanical cleaning service providers through National Safai
Karamcharis Development Corporation (NSKFDC). In addition, the cities
are also financially supported to procure adequate numbers of septic tank
desludging equipment under Used Water Management (UWM) component
of Swachh Bharat Mission- Urban 2.0.
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