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GOVERNMENT OF INDIA
MINISTRY OF CIVIL AVIATION
LOK SABHA
UNSTARRED QUESTION NO. : 1934
( TO BE ANSWERED ON THE 30th July 2026 )
MONITORING OF AIR FARE TRENDS
1934. SHRI SASIKANTH SENTHIL
SHRI RAMASAHAYAM RAGHURAM REDDY
Will the Minister of CIVIL AVIATION
be pleased to state:-
(a) whether air fares on certain domestic routes increase substantially during peak travel
periods festivals, emergencies or other periods of high demand under dynamic pricing and if
so, the details thereof;
(b) whether the Government or the Directorate General of Civil Aviation (DGCA) monitors
route-wise air fare trends and fare bands charged by airlines and if so, the details thereof;
(c) the mechanism in place for such monitoring and the number of complaints received
regarding high or excessive air fares during each of the last three years;
(d) whether any advisories, directions or consultations have been issued to airlines regarding
fare rationalisation during periods of abnormal demand; and
(e) if so, the details thereof along with the steps taken to protect passengers from
unreasonable fare spikes while maintaining operational viability of airlines?
ANSWER
Minister of State in the Ministry of CIVIL AVIATION (Shri Murlidhar
Mohol)
(a): Airfare established by the airlines are dynamic in nature & fixed by the airlines keeping
in mind the market, demand, seasonality, prevailing international scenarios and other market
forces. The airline fare system runs in multiple levels (buckets or Reservation Booking
Designators) which are in line with practice being followed globally. The airfare increases
with increase in demand of seats as the lower fare buckets get sold out faster and move to
higher fare buckets. The dynamic pricing framework adopted by airlines, at times enables
passengers to get more affordable fares during peak travel periods or when bookings are
made close to the date of departure, depending on prevailing market conditions.;
;
(b & c): In order to ensure that airlines do not charge airfares outside the range declared by
them, Tariff Monitoring Unit (TMU) has been set up in Directorate General of Civil Aviation
(DGCA) which monitors airfares on selected 78 routes (72 domestic & 06 international) on
random basis by using airline websites on monthly basis. The 72 domestic routes coversabout 27% of the domestic traffic. By doing so, the TMU plays a critical role in maintaining
airfare levels within the boundaries of the airlines' prescribed tariffs. For timely redressal of
concerns related to excessive airfares charged by domestic airlines, Ministry of Civil
Aviation (MoCA) has developed a dedicated "Air Fare" grievance module on the AirSewa
platform since July, 2025. Appended below are the number of complaints received by
DGCA:
Year No. of complaints
July-Dec, 2025 - 394
Jan-July(till date), 2026 - 315;
;
(d & e): In a deregulated aviation market, government generally refrains from regulating
airfares to maintain market competitiveness, however, it remains vigilant, and intervenes in
exceptional circumstances in order to maintain pricing discipline in the market & prevent
adoption of any opportunistic pricing practice by the airlines. Measures such as increase in
flights, redistributing capacity across various sectors and imposing temporary fare caps, are
adopted by Government during the Covid Pandemic, festivals like Mahakumb or other
extraordinary instances like Pahalgam incident & the Indigo flight disruptions.
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