**Executive Summary**
This document is the official response to Lok Sabha Unstarred Question No. 1360 regarding the monitoring of GST reduction benefits by the Central Board of Indirect Taxes and Customs (CBIC). The response confirms that CBIC is monitoring the pass-on of GST rate reduction benefits to end consumers, specifically for important commodities including packaged food items and medicines after September 22nd, 2025, and outlines measures taken to ensure compliance.
**Key Points / Main Content**
* **GST Rate Rationalization:**
* The 56th GST Council meeting on 03.09.2025 rationalized GST rates.
* CBIC is monitoring the prices of key commodities, pre- and post- September 22nd, 2025, to ensure benefits are passed to consumers. Inputs received suggest these benefits are being passed on.
* **Trade Association Engagement:**
* CBIC Chairman held meetings with trade associations and line ministries to address implementation challenges and emphasize the importance of passing on GST benefits.
* Trade bodies and associations were instructed to ensure their members pass on the full benefit of rate cuts to consumers, effective September 22nd, 2025.
* Public awareness campaigns were conducted through print and social media to inform about GST rate rationalization.
* **Pharmaceutical Pricing:**
* The National Pharmaceutical Pricing Authority (NPPA) clarified that manufacturers/marketing companies must revise the Maximum Retail Price (MRP) of drugs/formulations, including medical devices.
* The Department of Consumer Affairs issued an advisory on September 18th, 2025, for manufacturers/packers/importers to voluntarily affix additional revised price stickers on unsold packages manufactured before September 22nd, 2025, provided the original price is visible.
* Frequently Asked Questions (FAQs) regarding the same were uploaded on the CBIC website.
* **Consumer Grievance Redressal:**
* FAQs were prepared and uploaded on the CBIC website to guide consumers to call the National Consumer Helpline (NCH) or register complaints on the Integrated Grievance Redressal Mechanism (INGRAM) portal.
* A Nodal Officer for CBIC was nominated to coordinate responses to issues raised on the National Consumer Helpline.
* Appropriate action is being taken on complaints registered on the National Consumer Helpline when supported by documentary evidence.
**Impact Analysis**
**Stakeholder:** General Public (End Consumers)
* **Impact:** They are to receive the benefits of reduced GST rates on essential commodities, including packaged food items and medicines, after September 22nd, 2025. They are also provided with avenues to report non-compliance through the National Consumer Helpline and the INGRAM portal.
* **Action Required:** To monitor prices and report discrepancies or lack of benefit from GST rate reductions via the NCH or INGRAM.
**Stakeholder:** Manufacturers/Marketing Companies (Specifically in the Pharmaceutical Sector)
* **Impact:** Required to revise MRP of drugs/formulations, including medical devices, and affix additional revised price stickers on unsold packages manufactured before September 22nd, 2025.
* **Action Required:** Revise MRP and affix stickers as per the advisory by the Department of Consumer Affairs.
**Stakeholder:** Trade Bodies and Associations
* **Impact:** Responsible for ensuring their members pass on the full benefits of GST rate reductions to consumers, effective September 22nd, 2025.
* **Action Required:** Communicate and enforce the requirement for members to pass on the GST rate reduction benefits to consumers.
Key Entities Referenced
Central Board of Indirect Taxes and Customs (CBIC): The agency responsible for monitoring GST rate reduction benefits to the general public.
GST Council: The body responsible for decisions related to Goods and Services Tax (GST), including rate rationalization.
National Pharmaceutical Pricing Authority (NPPA): Authority which clarified that all manufacturers/marketing companies selling drugs/formulations shall revise the Maximum Retail Price (MRP).
National Consumer Helpline (NCH): Helpline to call for consumer queries/complaints on Integrated Grievance Redressal Mechanism (INGRAM) regarding not receiving benefits of GST rate changes.
Department of Consumer Affairs: Department that issued advisory that the manufacturers/packers/importers/their representatives to voluntarily affix additional revised price sticker.
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF REVENUE
LOK SABHA
UNSTARRED QUESTION NO. 1360
TO BE ANSWERED ON MONDAY, DECEMBER 08, 2025/AGRAHAYANA
17, 1947 (SAKA)
MONITORING OF GST REDUCTION BENEFITS BY CBIC
1360. SHRI DINESH CHANDRA YADAV:
SHRI GIRIDHARI YADAV:
SHRI RAMPRIT MANDAL:
SHRI KAUSHALENDRA KUMAR:
Will the Minister of FINANCE be pleased to state:
(a) whether the Government has authorised the Central Board of
Indirect Taxes and Customs (CBIC) to monitor the benefits of the
GST rate reduction to the general public, if so, the details thereof;
(b) whether it is true that even after two months of the said
reduction, the general public is not experiencing any difference in
the prices of everyday items; and
(c) if so, the details thereof?
ANSWER
MINISTER OF STATE IN THE MINISTRY OF FINANCE
(SHRI PANKAJ CHAUDHARY)
(a), (b) & (c)
I. In the 56th GST Council meeting held on 03.09.2025,
rationalization of GST rates was done. Subsequent to that,
Central Board of Indirect Taxes and Customs (CBIC) is
monitoring the price of important commodities including
packaged food items and medicines, pre and post 22nd
September, 2025, to see that the benefits are duly passed on
to end consumers. From the inputs received in this regard, it is
observed that these benefits have duly been passed on to the
end-consumers post GST rate reduction.
II. Further, meetings were held at the level of Chairman, CBIC
with trade associations along with representatives of line
Ministries to address implementation challenges andemphasize passing on the GST benefits. Such Trade Bodies
and Associations were informed to ensure that their members
pass on the full benefit of rate cuts to consumers, consequent
to GST rate reduction w.e.f. 22nd September, 2025 on various
goods. Along with this, wide publicity campaigns were
undertaken to spread awareness about GST rate
rationalization through print media and social media.
III. National Pharmaceutical Pricing Authority (NPPA) vide OMs
dated 12.09.2025 and 13.09.2025 clarified that all
manufacturers/ marketing companies selling drugs/
formulations shall revise the Maximum Retail Price (MRP) of
drugs/formulations (including medical devices). Further,
Department of Consumer Affairs also issued an Advisory dated
18th September, 2025 wherein they informed that the
manufacturers/packers/importers/their representatives to
voluntarily affix additional revised price sticker, on unsold
packages manufactured before 22nd September, 2025 and are
lying with them, provided the original price declaration on the
package is not obstructed. Frequently Asked Questions were
uploaded on CBIC website informing the stakeholders
regarding the same.
IV. Frequently Asked Question (FAQ) was also prepared and
uploaded on CBIC website to guide consumers to call National
Consumer Helpline (NCH) or register queries/complaints on the
Integrated Grievance Redressal Mechanism (INGRAM) portal in
case they have queries/complaints regarding not receiving
benefits of GST rate changes.
V. Nodal Officer for CBIC has been nominated for coordinating
responses to queries raised or issues flagged on National
Consumer Helpline set up by Department of Consumer Affairs.
VI. Appropriate action is being taken on such complaints
registered on National Consumer Helpline when supported by
documentary evidences.
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