Executive Summary:
This document provides information on Non-Performing Asset (NPA) recovery by Public Sector Banks (PSBs) in India over the last 10 years, reforms to strengthen the banking sector, measures to improve credit flow to MSMEs, progress in digital banking, and steps to enhance financial inclusion. It includes data up to July 2025 and references financial years from 2015-16 to 2024-25. The information was provided in response to Lok Sabha Unstarred Question No. 3605 on August 11, 2025.
Key Points / Main Content:
NPA Recovery:
Bank-wise details of aggregate recovery made in NPAs and written-off loans by PSBs during the last 10 financial years are provided in an annexure.
Banking Sector Reforms:
Various measures have been taken to address credit discipline, responsible lending, governance, technology adoption, and regulation of cooperative banks.
These include:
Enactment of the Insolvency and Bankruptcy Code (IBC).
RBI's Central Repository of Information on Large Credits (CRILC) to monitor corporate loans.
Framework for early recognition and time-bound resolution of stress.
Automated Early Warning Systems to detect and reduce slippage of accounts into NPAs.
Strengthening market-based mechanisms for credit risk management.
Establishment of National Asset Reconstruction Company Limited (NARCL).
Governance reforms in PSBs through Financial Services Institutions Bureau, Non-Executive chairmen, talent pool widening, and performance-based extensions for Managing Directors.
Enhanced Access Service Excellence (EASE) reforms for objective progress in PSBs.
Amalgamation of PSBs to increase financial capacity and efficiency.
Technology adoption for financial inclusion and real-time service delivery.
Amendment of Banking Regulation Act, 2020, to enhance governance of cooperative banks.
Notification of Banking Laws Amendment Act, 2025, to enhance governance standards in PSBs, strengthen depositor protection and improve audit quality.
MSME Credit Flow:
Several measures implemented to improve credit flow to Micro, Small and Medium Enterprises (MSMEs):
Mutual Credit Guarantee Scheme for MSMEs (MCGSMSME) launched, valid until guarantees on loans cumulating to Rs. 7 lakh crore or 4 years from 27.01.2025.
Emergency Credit Line Guarantee Scheme (ECLGS) provided liquidity support of Rs. 3.68 lakh crore to 1.19 crore businesses until 31.03.2023.
New Credit Assessment Model for MSMEs launched on 06.03.2025.
Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE) provides guarantee cover up to 85% for loans up to Rs. 10 crore.
Digital Banking Initiatives:
Digital payment transactions have increased from 2,071 crore in FY 2017-18 to 22,831 crore in FY 2024-25 (CAGR of 41%).
UPI transactions have grown from 92 crore in FY 2017-18 to 18,587 crore in FY 2024-25 (CAGR of 114%).
Financial Inclusion:
Pradhan Mantri Jan-Dhan Yojana (PMJDY) has opened 55.98 crore accounts with a deposit balance of Rs. 2,61,982 crore as of 25.07.2025.
Significant enrolments under Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), Pradhan Mantri Suraksha Bima Yojana (PMSBY), and Atal Pension Yojana (APY).
Pradhan Mantri Mudra Yojana (PMMY) has sanctioned 5,385.07 lakh loans amounting to Rs. 35.13 lakh crore as of 27.06.2024.
Stand-Up India Scheme has sanctioned 2.75 lakh loans amounting to Rs. 62,792 crore as of 31.03.2025.
Impact Analysis:
Public Sector Banks (PSBs):
Impact: Affected by reforms in governance, lending practices, risk management, technology adoption, and HR. Expected to implement new regulations and schemes.
Action Required: Adopt and implement new guidelines, participate in schemes like MCGSMSME, and enhance digital banking services.
Micro, Small, and Medium Enterprises (MSMEs):
Impact: Benefit from improved access to credit through schemes like MCGSMSME, ECLGS, and CGTMSE.
Action Required: Apply for loans under the new and existing schemes, utilize the new credit assessment model, and enhance digital payment capabilities.
RBI and Government:
Impact: Responsible for implementing and monitoring reforms, managing schemes, and overseeing the banking sector.
Action Required: Continue to refine and enforce regulations, monitor the progress of schemes, and provide support to PSBs and MSMEs.
Citizens (especially in rural areas):
Impact: Increased financial inclusion through Jan Dhan accounts and access to social security schemes.
Action Required: Open and utilize Jan Dhan accounts, enroll in social security schemes, and take advantage of digital banking services.
Cooperative Banks:
Impact: Subject to enhanced governance, financial stability, and regulatory oversight.
Action Required: Adhere to the regulations outlined in the Banking Regulation Amendment Act, 2020 and Banking Laws Amendment Act, 2025.
Key Entities Referenced
Reserve Bank of India: The central bank of India, playing a key role in regulating cooperative banks and monitoring corporate loans.
Insolvency and Bankruptcy Code: A law enacted to instill credit discipline through resolution of stressed assets.
National Asset Reconstruction Company Limited: An entity established to consolidate and manage stressed debt from various lenders.
Banking Regulation Amendment Act, 2020: A legislative act aimed at enhancing the governance, financial stability, and regulatory oversight of cooperative banks.
Banking Laws Amendment Act, 2025: A legislative act notified to enhance governance standards and strengthen protection for depositors and investors in PSBs.
Mutual Credit Guarantee Scheme for MSMEs: A government-backed initiative that offers credit guarantee to lenders for term loans to MSMEs.
Emergency Credit Line Guarantee Scheme: A scheme that provided guarantee cover to lending institutions for credit facilities extended to eligible borrowers, including MSMEs.
Pradhan Mantri JanDhan Yojana: A financial inclusion program aimed at increasing banking penetration across the country.
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF FINANCIAL SERVICES
LOK SABHA
UNSTARRED QUESTION NO- 3605
ANSWERED ON MONDAY, AUGUST 11, 2025/SRAVANA 20, 1947 (SAKA)
NPA RECOVERY BY PSBs
3605. SHRI S JAGATHRATCHAKAN:
Will the Minister of FINANCE be pleased to state:-
(a) the total amount of Non-Performing Assets recovered by public sector banks
during the last 10 years, bank-wise;
(b) the reforms undertaken by the Government to strengthen banking sector
governance and operational efficiency;
(c) the measures implemented to improve credit flow to micro, small and medium
enterprises including the target allocation and achievements;
(d) the progress made in digital banking initiatives including the number of digital
transactions processed and the percentage growth over the previous year; and
(e) the steps taken to enhance financial inclusion through banking sector reforms
including the number of new bank accounts opened and rural penetration achieved?
ANSWER
THE MINISTER OF STATE IN THE MINISTRY OF FINANCE
(SHRI PANKAJ CHAUDHARY)
(a): Bank-wise details of aggregate recovery made in non-performing assets (NPAs)
and written-off loans, by Public Sector Banks (PSBs), during the last 10 financial years
(FYs), are at Annex.
(b): Over the last few years various measures to address the issues related to credit
discipline, responsible lending, improved governance, adoption of technology, and
proper regulation of Co-operative banks have been taken by the Government /
Reserve Bank of India (RBI.) These include, inter alia, the following:
(i) Credit discipline has been instilled through—
(1) enactment of the Insolvency and Bankruptcy Code (IBC);
(2) setting up of the Central Repository of Information on Large Credits
(CRILC) by RBI to monitor corporate loans and systematic checking of
high-value accounts for wilful default and fraud.(ii) Recognition and resolution of stressed Assets - To protect financial institutions
in case of default/delay in payment by large borrowers, multiple steps have
been taken viz.:
(1) putting in place a framework for early recognition and time-bound
resolution of stress.
(2) automated Early Warning Systems to detect and reduce slippage of accounts
into NPAs using third-party data and workflow for time-bound remedial
actions.
(3) strengthening Market based mechanisms to better manage the credit risk on
the balance sheets through a comprehensive framework for transfer of
stressed assets to eligible transferees.
(4) National Asset Reconstruction Company Limited (NARCL) has been set up
to consolidate and takeover stressed debt, fragmented across various lenders
and thereafter manage and dispose it off to buyers for better realisation.
(iii) Governance Reforms in PSBs have been carried out through reforms like arms-
length selection of top management through Financial Services Institutions
Bureau, introduction of Non-Executive chairmen in Nationalised Banks,
widening talent pool and instituting performance-based extension for Managing
Directors.
(iv) Enhanced Access & Service Excellence (EASE) reforms have enabled objective
and benchmarked progress on all key areas in PSBs such as governance,
prudential lending, risk management, technology- and data-driven banking, and
outcome-centric HR.
(v) Amalgamation of PSBs has led to economies of scale, increase financial
capacity, technology adoption and overall efficiency enhancement.
(vi) Massive Technology adoption in banking has been instrumental in expanding
financial inclusion, improving efficiency, and enabling real-time service delivery.
Digital payment transactions have grown phenomenally as a result of various
initiatives viz., Jan-Dhan–Aadhaar–Mobile (JAM) linkage, interoperable Bank
Mitras, Unified Payments Interface (UPI) and Direct Benefit Transfers (DBTs).
(vii) The Banking Regulation (Amendment) Act, 2020 was brought in to enhance the
governance, financial stability, and regulatory oversight of co-operative banks,
which serve millions of citizens, particularly in rural and semi-urban areas.
(viii) The Banking Laws (Amendment) Act, 2025 has been notified to enhance
governance standards, strengthen protection for depositors and investors,
improve audit quality in PSBs, shift statutory reporting by banks to the RBI and
streamline nomination processes for customer convenience.
(c): The measures implemented to improve credit flow to Micro, Small and Medium
Enterprises (MSMEs) and achievements are as under:
(i) Mutual Credit Guarantee Scheme for MSMEs (MCGS-MSME)- It is a
government-backed initiative designed to help MSMEs access loans to grow
their businesses. This scheme offers credit guarantee, making it easier for
MSMEs to obtain loans, especially for purchasing essential equipment and
machinery. The Scheme provides credit guarantee cover to lenders (ScheduledCommercial Banks, All India Financial Institutions, NBFCs) for their term
loans up to Rs. 100 crore to MSMEs for their projects involving purchase of
equipment/machinery. The Scheme has been launched recently and is valid till
issue of guarantees on loans cumulating to Rs. 7 lakh crore or 4 years from the
date of issue of guidelines (i.e. 27.1.2025), whichever is earlier.
(ii) Emergency Credit Line Guarantee Scheme (ECLGS) - ECLGS provided 100%
guarantee cover to Member lending Institutions (MLIs) in respect to the credit
facility extended by them to eligible borrowers, including MSMEs and business
enterprises for helping them meet their operational liabilities and restarting their
businesses. The Scheme was valid till 31.3.2023 and provided liquidity support
of Rs. 3.68 lakh crore to 1.19 crore businesses, of which loans amounting to Rs.
2.42 lakh crore have been sanctioned to 1.13 crore MSMEs under ECLGS.
(iii) Subsequent to Union Budget 2024-25 announcement, the Union Finance
Minister had launched New Credit Assessment Model for MSMEs on
06.03.2025. The model leverages the digitally fetched and verifiable data and
devises automated journeys for MSME loan appraisal using objective
decisioning for all loan applications and model-based limit assessment for both
Existing to Bank (ETB) as well as New to Bank (NTB) MSME borrowers.
(iv) Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE),
under the administrative purview of Ministry of MSME, provides guarantee
cover up to 85%, for loans amounting to Rs. 10 crore or below, extended by
eligible Member Lending Institution (MLIs) to Micro and Small Enterprises
(MSEs). The annual guarantee fee has been reduced which ranges from 0.37%
to 1.20%. As on 31.07.2025, CGTMSE has approved 1.22 crore number of
cumulative guarantees worth Rs. 10.50 lakh crore.
(d): The total volume of digital payment transactions in the country has increased from
2,071 crore in FY 2017-18 to 22,831 crore in FY 2024-25, growing at a CAGR of
41%. During the same period, the value of transactions has grown from Rs. 1,962 lakh
crore to Rs. 3,509 lakh crore.
Further, the total monthly volume of digital payment has increased from 1,739 crore
in June 2024 to 2,099 crore in June 2025. During the same period the value of
transactions has increased from Rs. 244 lakh crore in June 2024 to Rs. 264 lakh crore
in June 2025.
UPI transactions, in particular, have grown from 92 crore in FY 2017-18 to 18,587
crore in FY 2024-25, with a CAGR of 114%. During the same period, the value of
transactions has grown from Rs. 1.10 lakh crore to Rs. 261 lakh crore.
In July 2025, UPI reached another milestone recording over 1,946.79 crore
transactions in a single month for the first time.
(e): Pradhan Mantri Jan-Dhan Yojana (PMJDY) has been successful in increasing
banking penetration to promote financial inclusion across the country. As on
25.07.2025, a total of 55.98 crore Jan-Dhan accounts with a deposit balance of Rs.2,61,982 crore have been opened under PMJDY. Out of the above, (55.8%) Jan-Dhan
accounts belong to women and about (66.7%) PMJDY accounts have been opened in
rural areas.
The opening of Jan-Dhan accounts has facilitated the coverage of various social
security schemes amongst the unorganized sections of the society. As on 23.07.2025,
the coverage is as under.
(i) Under Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY), 24.27 crore
cumulative enrolments have been done to provide life insurance cover of Rs. 2
lakh for death due to any reason.
(ii) Under Pradhan Mantri Suraksha Bima Yojana (PMSBY), 52.40 crore cumulative
enrolments have been done to provide one-year accidental cover of Rs. 2 lakh
(death or permanent total disability) and Rs. 1 lakh (permanent partial
disability).
(iii) Under Atal Pension Yojana (APY) as on 25.07.2025, 8.00 crore cumulative
enrolments have been done to provide monthly pension to eligible subscribers.
Further, with the objective of "Funding the Unfunded" and to promote
entrepreneurship, especially among the unorganized small entrepreneurs such as street
vendors, the coverage of credit linked schemes launched by the Government, inter-alia,
are as under.
(i) Under Pradhan Mantri Mudra Yojana (PMMY), as on 27.06.2024, 5,385.07 lakh
cumulative loans amounting to Rs. 35.13 lakh crore have been sanctioned to
provide collateral-free institutional finance to micro/small business units up to
Rs. 20 lakh for income generating activities in the sectors such as
manufacturing, trading, services and activities allied to agriculture.
(ii) Under Stand Up India Scheme, as on 31.03.2025, 2.75 lakh cumulative loans
amounting to Rs. 62,792 crore have been sanctioned to Scheduled Caste /
Schedule Tribe and Women entrepreneurs for setting up greenfield projects in
the sectors such as manufacturing, trading, services and activities allied to
agriculture.
*****Annex
Lok Sabha Unstarred question no. 3605, regarding NPA Recovery by PSBs
Aggregate recovery made in non-performing assets and written-off loans by Public Sector Banks (PSBs)
(Amounts in crore Rs.)
FY FY FY FY FY FY FY FY FY FY
Bank
2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22 2022-23 2023-24 2024-25#
Bank of Baroda1 2,910 6,377 7,093 13,603 8,664 8,357 8,564 9,572 7,199 7,756
Bank of India 3,798 4,895 14,348 8,964 8,443 4,684 7,858 7,236 7,720 9,769
Bank of Maharashtra 714 848 1,903 2,269 1,660 2,302 1,816 1,876 1,610 1,816
Canara Bank3 3,239 3,644 5,172 11,950 13,300 10,318 11,324 17,029 9,352 9,521
Central Bank of India 3,198 2,721 3,487 5,799 4,290 2,972 3,441 4,505 3,402 3,374
Indian Bank4 3,343 2,501 2,910 4,392 4,347 4,473 5,087 7,039 6,654 6,231
Indian Overseas Bank 1,814 2,118 4,507 4,409 3,025 1,668 1,397 1,229 3,614 3,342
Punjab and Sind Bank 251 215 466 1,043 643 1,004 1,273 1,818 1,600 890
Punjab National Bank2 10,894 15,603 8,971 21,320 18,092 13,939 19,229 16,309 13,206 9,931
State Bank of India6 14,114 16,159 15,181 35,062 31,895 23,678 18,125 20,122 15,169 14,250
UCO Bank 1,369 2,039 1,862 3,440 3,719 2,155 2,845 2,978 2,227 3,326
Union Bank of India5 2,342 3,238 4,604 8,823 10,557 7,727 8,601 12,827 11,277 9,236
Source: RBI (#provisional data for FY 2024-25)
* The figures of the banks merged are incorporated into those for the respective bank into which they were merged. The details of mergers of PSBs are as under.
1 Vijaya Bank and Dena Bank were merged into Bank of Baroda w.e.f. 01.04.2019.
2 Oriental Bank of Commerce and United Bank of India were merged into Punjab National Bank w.e.f. 1st April, 2020.
3 Syndicate Bank was merged into Canara Bank w.e.f. 01.04.2020.
4 Allahabad Bank was merged into Indian Bank w.e.f. 01.04.2020.
5 Andhra Bank and Corporation Bank were merged into Union Bank of India w.e.f. 01.04.2020.
6 Associate banks of State Bank of India (namely, State Bank of Bikaner and Jaipur, State Bank of Hyderabad, State Bank of Mysore, State Bank of Patiala and
State Bank of Travancore and Bharatiya Mahila Bank Limited) were merged with the State Bank of India w.e.f. 01.04.2017.
*****