Executive Summary:
The document outlines measures taken by the Indian government to improve the Public Distribution System (PDS). It addresses operational efficiency, transparency, subsidy implementation, and support for the rural economy. The report details technological reforms, grievance redressal mechanisms, and initiatives like PMGKAY and SMART PDS to enhance food security and benefit various stakeholders.
Key Points / Main Content:
* **Technology-Driven Reforms:**
* 100% digitization of ration cards/beneficiary databases in all States/UTs.
* Implementation of transparency portals, online grievance redressal, and toll-free numbers nationwide.
* Online allocation implemented in all States/UTs; computerized supply chain in 31 States/UTs (excluding Chandigarh, Puducherry, and urban Dadra Nagar Haveli).
* Automation of nearly 5.41 Lakh Fair Price Shops (FPSs) with ePoS devices for transparent, biometric Aadhaar-authenticated distribution.
* **Transparency and Accountability:**
* State Governments required to establish Vigilance Committees at various levels (State, District, Block, FPS) as per the Public Distribution System Control Order, 2001.
* Helpline number 1967/1800-State series operational for complaints and redressal.
* Complaints of pilferage are sent to State/UT Governments for inquiry and action.
* **Assessment of Efficiency:**
* Monitoring Institutions (MIs) engaged to evaluate the implementation of the National Food Security Act, 2013 (NFSA) in phases. Reports are publicly available.
* **Supply Chain and Logistics:**
* Supply Chain Management software/application implemented in most States/UTs for electronic supply operations.
* SMART PDS Scheme developing a unified application to integrate all PDS operations, from procurement to distribution, with ration card database management.
* **Subsidies and Price Control:**
* Government provides free foodgrains under PMGKAY.
* Open Market Sales Scheme (OMSS) utilized to sell surplus food grains, control inflation, and ensure affordability.
* Bharat Atta and Bharat Rice launched to provide subsidized wheat flour and rice.
* Essential Commodities Act (EC Act), 1955, and Prevention of Black marketing and Maintenance of Supplies of Essential Commodities Act, PBMMSEC Act, 1980 provide legislative and administrative foundations for price regulation and supply maintenance.
* Stock limits imposed under the EC Act to prevent hoarding.
* **NFSA Coverage and Rural Economy Support:**
* NFSA covers up to 75% of the rural and 50% of the urban population.
* Antyodaya Anna Yojana (AAY) households receive 35 kg of foodgrains/family/month; Priority Households (PHH) receive 5 kg/person/month.
* Government provides food grains free of cost to AAY and PHH beneficiaries.
* Fair Price Shops (FPS) are often run by rural self-help groups, cooperatives, and women's groups.
* PDS generates employment through loading, unloading, packaging, and transport.
* Centralized procurement at Minimum Support Price (MSP) benefits farmers.
* Procurement of locally grown millets is a contributor to the rural economy.
* One Nation One Ration Card enables migrant workers to access rations from any FPS.
* **Further Strengthening of PDS:**
* SMART PDS scheme launched to sustain IT-led reforms.
* Mera Ration App launched in August 2024 to enhance transparency and accessibility.
* Data analytics of ration card databases led to the deletion of approximately 1.24 Cr flagged cases (duplicate cards, deceased members, etc.), improving beneficiary targeting.
* Anna Sahayata: An advanced grievance redressal system under NFSA using WhatsApp and IVRS, featuring grievance registration, a threetier escalation matrix, and realtime tracking, now operational across all StatesUTs.
* Anna Mitra: A mobile app for PDS field functionaries offering secure access to operational data, stock management, beneficiary records, inspection tools, and compliance reporting from district to FPS level.
Impact Analysis:
* **Beneficiaries (AAY, PHH, General Consumers):**
* *Impact:* Access to subsidized/free food grains, increased food security, protection from price volatility.
* *Action Required:* Utilize available helplines and grievance redressal mechanisms for complaints.
* **State/UT Governments:**
* *Impact:* Responsible for maintaining a robust PDS, preventing diversion, and implementing reforms.
* *Action Required:* Establish and maintain Vigilance Committees, address complaints, enforce stock limits, and implement technology-driven reforms.
* **Farmers:**
* *Impact:* Assured market through MSP, benefits from centralized procurement.
* *Action Required:* Participate in the procurement process, utilize available rural procurement centers.
* **Fair Price Shop (FPS) Dealers:**
* *Impact:* Automation through ePoS devices, participation in distribution.
* *Action Required:* Ensure transparent distribution, utilize ePoS devices, and comply with PDS guidelines.
* **Rural Self-Help Groups, Cooperatives, Women's Groups:**
* *Impact:* Opportunity to run FPSs, generate employment.
* *Action Required:* Effectively manage FPS operations and ensure fair distribution.
* **Agricultural Laborers:**
* *Impact:* Access to subsidized/free food grains, employment opportunities.
* *Action Required:* Utilize One Nation One Ration Card facility for ration access.
Key Entities Referenced
Public Distribution System (PDS): A government-run system for distributing subsidized food and essential commodities to the poor.
Targeted Public Distribution System (TPDS): An initiative to improve the efficiency and transparency of the Public Distribution System through technology-driven reforms.
National Food Security Act, 2013 (NFSA): An Act of the Parliament of India which aims to provide subsidized food grains to approximately two-thirds of the country's population.
Pradhan Mantri Garib Kalyan Anna Yojana (PMGKAY): A food security welfare scheme to provide free food grains to the poor during the COVID-19 pandemic and beyond.
Essential Commodities Act, 1955 (EC Act): An act to provide, in the interests of the general public, for the control of the production, supply, and distribution of, and trade and commerce in, certain commodities.
Prevention of Blackmarketing and Maintenance of Supplies of Essential Commodities Act, 1980 (PBMMSEC Act): An act to prevent black marketing and maintain supplies of essential commodities.
Antyodaya Anna Yojana (AAY): A scheme to provide highly subsidized food grains to the poorest families.
Fair Price Shops (FPSs): Government-approved shops that distribute subsidized food grains and essential commodities under the Public Distribution System.
GOVERNMENT OF INDIA
MINISTRY OF CONSUMER AFFAIRS. FOOD & PUBLIC DISTRIBUTION
DEPARTMENT OF FOOD AND PUBLIC DISTRIBUTION
LOK SABHA
STARRED QUESTION NO. 242
TO BE ANSWERED ON 6TtI AUGUST.2O25
OPERATIONAL EFFICIENCY OF PDS
*242.
SHRI NAVEEN JINDAL:
Will the Minister of CONSUMER AFFAIRS. FOOD AND PUBLIC
DISTzuBUTION be pleased to state:
(a):
the measures being taken by the Government to ensure efficient functioning of the
Public Distribution System including timely distribution of foodgrains and avoidance of
pilferage;
(b):
the Government's assessment ol the eflflciency of the PDS in terms of reaching the
beneficiaries along rvith the steps being taken to improve its reach and impact;
(c): the details ol the major issues with the operational efficiency of PDS in terms of
supply chain. warehousing and distribution networks;
(d):
the details of the current subsidy rate on foodgrains under the PDS:
(e): the details of the steps being taken by the Govemment to ensure the effective
implementation of subsidies and price control measures on essential commodities to
protect consumers from price volatility and exploitation;
(0:
the measures being taken by the Governlnent to ensure that the PDS supports the
rural economy and the impact of the PDS on the rural economy! farmers, agricultural
labourers and sma[[-scale businesses; and
(h):
the details of Government's plan to further strengthen the PDS?
ANSWER
MINISTER OF CONSUMERAFFAIRS, FOOD & PUBLIC DISTRIBUTION AND
MINISTRY OF NEW AND RENEWABLE ENERGY
(SHRI PRALHAD JOSHI)
(h):
(a) to A statement is laid on the Table of the House.-2-
STATEMENT REFERRED TO IN REPLY TO PARTS (a) to (h) OF THE STARRED
QUESTION NO. *242 DUE FOR ANSWER ON 06.08.2025 rN THE LOK SABHA
REGARDING.
(a):
As part of the technology driven Targeted Public Distribution System (TPDS) reforms,
with the aim to improve the transparency and accountability in the TPDS, ration
cards/beneficiaries database have been completely digitized ( 100%) in all StatesfuTs. The
transparency portal and online grievance redressal tacility/Toll-free number have been
implemented in all StatesAJTs. Also. online allocation has been implemented in all StatesfuTs and
supply chain has been computerized in 3l StatesfuTs (except UTs olChandigarh, Puducherry and
Urban area of Dadra & Nagar Haveli which have adopted DBT Cash Transfer scheme). Further,
for better tracking of foodgrains distribution, nearly 5.41 Lakh (99.6%) out oltotal 5.43 Lakh Fair
Price Shops (FPSs) in the country have been automated by installing ePoS devices for the
distribution of foodgrains in a transparent manner (electronically) through biometric/ Aadhaar
authenlication of benefi ciaries.
Furtheq for transparency and proper functioning of the Targeted Public Distribution
System and accountability of the functionaries in such system, every State Govemment sets up
Vigilance Committees as specified in the Public Distribution System (Control) Order, 2001, made
under the Essential Commodities Act, 1955, as amended from time to time, at the State, District,
Block and Fair Price shop levels. Therefore, it is the responsibitity of the concemed state Govt. to
maintain a robust public distribution system to ensure smooth distribution ol food grains to the
targeted beneliciaries and to avoid any diversion ofsubsidized food grains to open market.
Helpline number 196711800-State series number is operational in all the States/ UTs for
contacting and redressal of the complaints in Public Distribution System and filing any type of
complaints by the intended beneficiaries. As and when complaints, including pillerage of NFSA
foodgrains, are received in this Depa(ment from any source, they are sent to State/ UT
Governments concerned for inquiry and appropriate action.
(b):
This Department engaged Monitoring Institutions (MIs) of repute to undertake concurrent
evaluation of the implementation of National Food Security Act, 201 3 (NFSA) in different
States/UTs lor PhaseJ (2018-20) and Phase-ll (2020-23). Reports submitted by the MIs are
available in public domain at https://nfsa.gov.in/portaVConcurrent_Evaluation.-3-
(c):
The supply chain and logistics for the Public Distribution System (PDS) involve multiple
stages and processes to ensure the smooth distribution of foodgrains to the intended beneficiaries.
The procurement and distribution processes in the PDS involve a coordinated effort between
farmers, government agencies, storage facilities, transporters, and Fair Price Shops. Supply Chain
Management software/application has been developed and implemented in the most of the
States/UTs to electronically perfbrm entire supply operations for improving efficiency and
transparency. A unified application is being developed under SMART PDS (Scheme for
Modernization and Reforms through Technology in Public Distribution System) that integrates all
facets of PDS operations from Procurement, Supply chain & Allocation to Distribution ol lood
grains along with management Ration Card databases across States &UTs. The system is being
developed by NIC and is in various stages ofdeployment across States & UTs
(d),
The current Economic Cost of the foodgrains are Wheat - Rs.2980.06 per qtl. and Rice -
Rs.4173.34 per qtl. However, Government of India is providing free of cost foodgrains to the
beneficiaries under PMGKAY
(e): The Govemment of India distributes foodgrains to the beneficiaries under PMGKAY
(Pradhan Mantri Garib Kalyan Anna Yoj ana), Other welfare schemes, Defence, Additional
allocations in case of natural calamity etc. In addition, Government of India sells surplus food
grains (Wheat & Rice), beyond the public Distribution System (PDS) and Other Welfare Schemes
(OWS) requirements, through open sale under Open Market Sales Scheme (Domestic)
(OMSS(D)). This helps in increasing the availability of foodgrains in the market, control
inflation, ensure food security and make foodgrains more affordable for the general population. In
addition, Bharat Atta and Bharat Rice were launched, with a view to provide atta (wheat flour)
and rice to general consumers at subsidized rates under Open Market Sale Scheme (Domestic)
(oMSS(D)) poticy.
The Essential Commodities Act, (EC Act), 1955 and the Prevention of Black marketing
and Maintenance of Supplies of Essential Commodities Act, (PBMMSEC Act), 1980 provide the
legislative and administrative foundations to the Govemment to regulate prices, production,
supply, distribution etc. of essential commodities for maintaining or increasing their supplies and
for securing their equitabte distribution and availability at fair prices. In order to prevent hoarding
and unscrupulous speculation of essential commodities, stock limits are imposed under the EC
Act. Directives are issued to the States and UTs to enforce compliance with the stock limits by
stockholding entities, and follow-up meetings are held with the StatesruTs to review the status of
implementation.
The PBMMSEC Act. 1980, is complementary to the EC Act, 1955. It is implemented
through the State GovernmentsfuT Administrations for preventing the illegal and unethical trade
practices, profiteering, hoarding, and black-marketing of essential commodities etc. by ordering
preventive detentions for six months ofpersons involved in such activities.
(0' NFSA covers :upto 75oh ofthe rural population and upto 50% ofthe urban population under
Antyodaya Anna Yojana (AAY) and priority households (PHH). while AAY households, which
constitute poorest of the poor are entitled to 35 kg of loodgrains per family per month, priority
households are entitled to 5 kg per person per month. The Govemment of India, to remove the-4-
financial burden of the poor beneficiaries (including farmers, agricultural labourers, etc.) and to
ensure nationwide unilormity and effective implementation of the Act, is providing food grains
free of cost to Antyodaya Anna Yojana (AAY) households and Priority Households (PHH)
beneficiaries. Many Fair Price Shops (FPS) are run by rural self-help groups, cooperatives. and
women self-help groups. PDS operations are also generating employment for rural population by
engaging them into loading. unloading. packaging. and transport of grains. Centralised
procurement ol food grains (\a'heat, rice, coarse grains) at MSP (Minimum Support Price) assured
market rate to larmers and also helped in rural economy. Rural procurement centres/mandis,
storage godowns, silos, etc established closer to villages also contribute into rural economy.
Procurement of locally grown millets and distribution through PDS is also major contributor to the
rural economy. Now, One Nation One Ration Card facility available across the country which
enables rural labourers /migrant workers to avail ration from any Fair Price Shop.
(h): The scheme "Scheme for Modemization and Reforms through Technology in Public
Distribution System" (SMART-PDS)" was launched to sustain the Information TechnologyJed
Reforms to be brought in the functioning of Public Distribution System (PDS) Operations by
overcoming the state level technological limitations of PDS operations in all StatesfuTs in respect
of IT Hardware, Software, Technical Manpower and to institutionalize an integrated central
system covering all PDS related operations across all StatesfuTs. The Depa(ment has also
launched Mera Ration App in August 2024 to enhance transparency and accessibility in the Public
Distribution System (PDS). The mobile empowered beneficiaries to access family and ration
details, grievance redressal, mobile ration card download, and FPS rating features.
The Department also conducted extensive data analytics ofration card databases across all
StatesfuTs, detecting discrepancies such as duplicate ration cards, silent cards, members aged
over 100 years, single-member households with members below l8 years, and Aadhaar records
marked as 'Deceased," suspended,"Cancelled.' or 'lnvalid.' Such benet'iciaries were flagged to
States and they were asked to do further verification of such members of ration cards.
Accordingly, out of total of 2.94 Cr cases flagged, approx. 1.24 Cr such flagged cases were
deleted by States & UTs. This improved targeting of beneficiaries, enabling inclusion of more
eligible persons under PMGKAY within NFSA ceilings.-5-
Two digitat initiatives have also been launched-Anna Sahayata and Anna Mitra to enhance
PDS efficiency.
.
Anna Sahayata: An advanced grievance redressal system under NFSA using WhatsApp
and IVRS, featuring grievance registration, a three-tier escalation matrix, and real-time
tracking, now operational across all States/UTs.
. Anna Mitra: A mobile app for PDS field functionaries offering secure access to
operational data, stock management, beneficiary records, inspection tools, and compliance
reporting from district to FPS level. It caters to FPS dealers, Food supply inspectors and
District Food Supply Officer.
Key benefits include streamlined operations, reduced manual paperwork, improved stock
visibitity, and data-driven decision-making.