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GOVERNMENT OF INDIA
MINISTRY OF CONSUMER AFFAIRS, FOOD & PUBLIC DISTRIBUTION
DEPARTMENT OF FOOD AND PUBLIC DISTRIBUTION
LOK SABHA
UNSTARRED QUESTION NO. 4066
TO BE ANSWERED ON j2TH AUGUST, 2026
PDS IN WESTERN UTTAR PRADESH
4066 SHRI ZIA UR REHMAN:
Will the Minister of CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION be pleased
to state:
(a) whether the Government has received complaints regarding irregularities in the Public
Distribution System (PDS) in Western Uttar Pradesh; and
(b) if so, the details of action taken by the Government to ensure transparency and timely
distribution offoodgrains?
ANSWER
MINISTER OF STATE FOR MINISTRY OF CONSUMER AFFAIRS,
FOOD & PUBLIC DISTRIBUTION
(SHRIMATI NIMUBEN JAYANTIBHAI BAMBHANIYA)
(a): The Targeted Public Distribution System (TPDS) under the National Food Security Act
(NFSA), 2013, is operated under the joint responsibility of the Central and the State/ Union
Territory (UT) Governments. The Central Government is responsible for procurement, allocation
and transportation of foodgrains up to the designated depots of the Food Corporation of India
(FCI). The operational responsibilities for allocation of foodgrains within the States/ UTs,
identification of eligible beneficiaries, issuance of ration cards to them, distribution offoodgrains to
eligible beneficiaries under TPDS, issuance of license to Fair Price Shop dealers, supervision over
and monitoring of functioning ofFPSs, etc., rests with the concerned State/ UT Governments.
Helpline number 1967/1800-State series number is operational in all the States/ UTs hr
contacting and redressal of the complaints in the Public Distribution System and filing any type of
complaints by the intended beneficiaries. Accordingly, as and when any type of complaints/
grievances related to TPDS are received in this Department from any source, they are sent to the
concerned State/ UT Governments for inquiry and appropriate action.
The Government of Uttar Pradesh has reported that a total of 16390 complaints regarding
irregularities in the PDS were received. Out of 16390 complaints, 12933 complaints have been
investigated and disposed of as per rules.(b): The steps taken by the Government for ensuring transparency and timely distribution in the
Public Distribution System (PDS) are as follows:
1. Digitisation & Aadhaar seeding: Ration cards/beneficiary database 100% digitised in all
States/UTs; 99.7tY, of ration cards Aadhaar-seeded, eliminating ineligible/duplicate cards.
11. Transparency & grievance redressal: Transparency portals and online grievance
redressal/toll-free helplines operational in all States/UTs.
111. Online allocation & supply chain computerisation: Online allocation implemented in all
States/UTs; supply chain computerised in 31 States/UTs (except Chandigarh, Puducherl-y
and urban Dadra & Nagar Haven, which have adopted DBT Cash Transfer).
IV. ePoS-based Aadhaar authentication at FPS level: 5.50 lakh (99.8%) of 5.51 lakh Fair Price
Shops automated with ePoS devices, ensuring biometric authentication of beneficiaries at
the point of distribution and curbing diversion.
V. One Nation One Ration Card (ONORC): Nationwide portability implemented across all 36
States/UTs, covering all PMGKAY beneficiaries; over 221 crore portability transactions
recorded to date, reducing exclusion and duplicate entitlement claims.
Vl . Rightful Targeting (RT): A dedicated de-duplication and beneficiary-verification exercise
using Aadhaar/PDS data analytics has led to identification and deletion of
ineligible/duplicate beneficiaries, with 5.95 Cr flagged beneficiaries (excluding landholdirtlg
cases) and 2.35 Cr deleted beneficiaries.
Vll. SMART-PDS reform initiative: Being implemented with modules for Ration Card
Management, Distribution, Supply Chain and Grievance Redressal to further standardise
and digitally integrate State-level TPDS operations.
Vlll. NIRMAL & SAKSHAM: New initiatives under the SARTHAK PDS Umbrella Scheme
(2026–3 1) aimed at strengthening data architecture/analytics (NIRMAL) and real-time data
integration (including VLTS) from Procurement of food grains to Distribution to the
beneficiaries (Saksham).
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