**Executive Summary**
This document is an answer provided by the Minister of Tourism in response to Lok Sabha Unstarred Question No. 2336, answered on December 15, 2025. The question pertains to the status of upgradation of institutes under the Capacity Building for Service Providers (CBSP) scheme. The response outlines the progress made in training and certification, expansion of institutions, and collaborations to strengthen skill development.
**Key Points / Main Content**
* **Capacity Building for Service Providers (CBSP) Scheme:**
* The Ministry of Tourism has implemented the CBSP scheme to provide education, training, and certification to tourism service providers.
* The scheme aims to improve the employability of service providers across the hospitality and tourism sector.
* State-wise numbers of trained/certified individuals from FY 2014-15 to FY 2024-25 are provided.
* **Financial Assistance to Institutes:**
* The budget provision for the scheme "Assistance to IHMs/FCIs/IITTM/NCHMCT/ICI etc." is Rs. 35 crore for the year 2025-26.
* The scheme provides financial assistance to various institutes, including Institutes of Hotel Management (IHM), Indian Institute of Tourism and Travel Management (IITTM), and Food Craft Institutes (FCI).
* Funds are used for setting up new institutes, infrastructure upgrades, modernization of laboratories, and purchasing equipment.
* **Incredible India Tourist Facilitator and Guide Certification:**
* The Ministry conducts Incredible India Tourist Facilitator (IITF) and Incredible India Tourist Guide (IITG) certification programs through a digital initiative.
* These programs aim to create an online learning platform to develop a pool of trained tourist facilitators and guides.
* As of the report date, there are 5311 certified IITF and 2756 certified IITG professionals across India.
* **Paryatan Mitra/Paryatan Didi Initiative:**
* The Ministry launched a National Responsible Tourism initiative called Paryatan Mitra/Paryatan Didi.
* This initiative aims to elevate the overall experience of tourists.
* Since its launch in 2024, approximately 4300 people have been trained.
* **Memorandum of Understanding (MOU) for Skill Development:**
* The Ministry facilitated the signing of 70 MOUs between 10 leading Hospitality and Tourism Industry chains in India and 21 Central Institutes of Hotel Management (CIHMs).
* These MOUs focus on student engagement, faculty development, short-term tourism & hospitality skilling education and institutional & infrastructural development.
**Impact Analysis**
**Stakeholder: Tourism Service Providers**
* **Impact:** Improved skills, employability, and potential for certification through the CBSP scheme.
* **Action Required:** Participate in training and certification programs offered under the CBSP scheme.
**Stakeholder: Institutes of Hotel Management (IHM), Food Craft Institutes (FCI), Indian Institute of Tourism and Travel Management (IITTM), NCHMCT, and ICI.**
* **Impact:** Benefit from financial assistance for infrastructure upgrades, modernization, and setting up new institutes.
* **Action Required:** Utilize the financial assistance to improve the quality of education and training provided to students.
**Stakeholder: Tourists**
* **Impact:** Elevated tourism experience through trained tourist facilitators and guides, and improved responsible tourism initiatives.
* **Action Required:** Engage with certified tourist facilitators and guides, and participate in responsible tourism activities.
**Stakeholder: Students in CIHMs**
* **Impact:** Benefit from improved student engagement, faculty development, and enhanced skilling education through MOUs with industry partners.
* **Action Required:** Actively engage in opportunities for hands-on training, apprenticeships, and job placements facilitated by the collaborations.
Key Entities Referenced
Capacity Building for Service Providers (CBSP) scheme: A scheme by the Ministry of Tourism to provide education, training, and certification to tourism service providers.
Ministry of Tourism: The primary governing body responsible for the tourism sector mentioned in the document.
Institutes of Hotel Management (IHM): Training institutions benefiting from financial assistance under schemes like "Assistance to IHMs/FCIs/ IITTM/NCHMCT/ICI etc."
Incredible India Tourist Facilitator (IITF): A digital initiative conducted by the Ministry of Tourism for tourist facilitator certification.
Maharashtra: A specific state emphasized for the CBSP scheme's progress and tourism ecosystem benefits.
GOVERNMENT OF INDIA
MINISTRY OF TOURISM
LOK SABHA
UNSTARRED QUESTION NO.2336
ANSWERED ON 15.12.2025
STATUS OF UPGRADATION OF INSTITUTES UNDER CBSP SCHEME
2336. SHRI PRAVEEN PATEL:
SHRI KANWAR SINGH TANWAR:
SHRI P P CHAUDHARY:
SHRI CHAVDA VINOD LAKHAMSHI:
SHRI KRISHNA PRASAD TENNETI:
SMT. SMITA UDAY WAGH:
Will the Minister of TOURISM be pleased to state:
(a) the progress made in training and certification under the Capacity
Building for Service Providers (CBSP) scheme during 2014–2025 in
the country especially in Maharashtra;
(b) the status of expansion and upgradation of Institutes of Hotel
Management (IHM), Food Craft Institutes (FCI), Indian Institute of
Tourism and Travel Management (IITTM) campuses and other
training institutions supported by the Government across the
country, including those benefitting in Maharashtra's tourism
ecosystem;
(c) whether the India International Trade Fair (IITF) certification
programme and responsible tourism initiatives such as Paryatan
Mitra and Paryatan Didi have improved the availability of trained
local tourist guide facilitators, especially in heritage, spiritual and
eco- tourism circuits across the country, State/UT-wise particularly
in Pali Lok Sabha Constituency;
(d) the details of collaborations with leading hospitality and tourism
industry chains to improve hands-on training, apprenticeships and
job placements for students; and
(e) the details of the steps taken to further strengthen skill
development and capacity-building avenues to boost tourism-driven
employment and entrepreneurship?
ANSWER
THE MINISTER OF TOURISM (SHRI GAJENDRA SINGH SHEKHAWAT)(a): The Ministry of Tourism has put in place “Capacity Building for
Service Providers” (CBSP) scheme to provide education, training and
certification to the tourism service providers covering different
stakeholders & aspects of Hospitality and Tourism sector, thus
increasing the employability of service providers. State-wise number of
persons trained/certified including Maharashtra under this scheme from
FY 2014-15 to FY 2024-25 is at Annexure.
(b): The Budget Provision for the scheme “Assistance to IHMs/ FCIs/
IITTM/ NCHMCT/ ICI etc.” for year 2025-26 stands at Rs.35 crore. This
scheme provides financial assistance to Institutes of Hotel Management
(IHM), Indian Institute of Tourism and Travel Management (IITTM), Food
Craft Institutes (FCI), etc in the country including Maharashtra.
This assistance is basically used for setting up of new institutes,
upgradation of infrastructure such as construction of hostels,
modernization of laboratories, purchasing of equipments, furniture,
computers, etc.
(c): The Ministry through a digital initiative conducts Incredible India
Tourist Facilitator (IITF) and Incredible India Tourist Guide (IITG)
certification Programme. These programs aim at creating an online
learning platform with an objective of creating a pool of well trained and
professional Tourist Facilitators & Guides. As on date there are certified
5311 IITF and 2756 IITG working pan India, including the heritage,
spiritual and eco-tourism circuits across the country.
The Ministry has also launched a National Responsible Tourism
initiative by the name of Paryatan Mitra/ Paryatan Didi. This initiative aims
to elevate the overall experience of tourists. This programme was
launched in 2024 and since then around 4300 people have been trained
including Pali Lok Sabha constituency.
(d) & (e): To strengthen skill development, capacity-building avenues,
boost tourism-driven employment and entrepreneurship, the Ministry of
Tourism facilitated signing of 70 Memorandum of Understanding (MOU)
between the 10 leading Hospitality and Tourism Industry chains in India
and 21 Central Institutes of Hotel Management (CIHMs) under its purview.
These MOUs focus on student engagement, faculty development, short-
term tourism & hospitality skilling education and institutional &
infrastructural development.
******ANNEXURE
STATEMENT IN REPLY TO PART (a) OF LOK SABHA UNSTARRED
QUESTION NO.2336 ANSWERED ON 15.12.2025 REGARDING STATUS OF
UPGRADATION OF INSTITUTES UNDER CBSP SCHEME RAISED BY SHRI
PRAVEEN PATEL, SHRI KANWAR SINGH TANWAR, SHRI P P CHAUDHARY,
SHRI CHAVDA VINOD LAKHAMSHI, SHRI KRISHNA PRASAD TENNETI AND
SMT. SMITA UDAY WAGH
State/UT wise number of persons trained/certified under CBSP Scheme
from FY 2014-15 to FY 2024-25.
201 201 201 201 201 202 202 202
S. Name of 2018 202 202Tota
4- 5- 6- 7- 9 - 0 - 1 - 2 -
no State -19 3-24 4-25 l
15 16 17 18 20 21 22 23
Andhra 144
1 931 220 0 0 0 58 0 63 0 0 174
Pradesh 6
Arunachal 218
2 0 780 180 143 236 210 363 0 152 120 0
Pradesh 4
120 122 18 115 627
3 Assam 733 72 334 389 109 375 493
9 2 5 5 6
112 21 117 514
4 Bihar 903 494 25 135 471 343 134 123
6 0 9 3
Chandigar 190 203 143 606
5 0 89 0 25 0 468 112 0
h 6 4 1 5
Chattisga 103
6 400 0 0 0 30 115 49 79 67 30 265
rh 5
159 585 229 109 263 21 162 322
7 Delhi 2113 85 79 373
09 8 9 5 4 0 2 77
191 226 490
8 Goa 597 0 33 60 0 0 0 30 0
2 9 1
112 66 370
9 Gujrat 965 370 25 28 96 25 264 0 142
9 0 4
321 311 131 47 259 138
10 Haryana 0 590 725 266 900 636
5 8 9 3 1 33
Himachal 185 184 130 75 540 138
11 254 740 532 383 488 315
Pradesh 9 3 0 4 9 77
213 301 103 110 10 109 117 249
12 UT of J&K 811 389 1293 130
1 2 3 8 54 6 53 89
9
Jharkhan 22 160 232
13 0 0 0 0 0 32 143 86 240
d 4 0 5Karnatak 967 762 241 35 190 242
14 43 397 976 279 203 343
a 2 6 3 0 8 10
135 118 262 390 880 15 490
15 Kerala 5566 753 58 153 240
35 64 2 9 9 00 09
Madhya 655 606 651 296 607 192 52 472 683 942 605
16 4151
Pradesh 1 4 7 6 9 9 89 7 8 9 40
Maharastr 249 232 140 11 648 161
17 328 1106 722 153 647 420
a 1 8 0 0 7 92
Meghalay 21 365
18 957 797 259 87 310 136 313 202 171 207
a 2 1
109
19 Manipur 350 0 0 0 0 0 0 0 0 0 743
3
154
20 Mizoram 0 0 0 0 0 0 660 0 834 0 47
1
301 504 300 65 113 179
21 Odisha 125 2444 952 881 441 270
6 1 7 6 0 63
Puducherr
22 150 105 47 0 0 0 0 0 67 60 0 429
y
234 588 217 169 10 101 133 427 225
23 Punjab 441 1753 675
6 1 4 0 13 2 7 6 98
220 255 104 14 145 551 147
24 Rajasthan 123 442 471 226 593
6 5 4 4 3 7 74
25 Sikkim 50 180 180 0 0 0 0 0 0 0 0 410
Tamil 336 338 125 224 272 226 25 313 364 232 294
26 2542
nadu 1 5 8 8 6 7 38 7 4 4 30
Telengan 192 216 239 164 41 352 163
27 2104 652 210 546 725
a 4 3 8 3 7 5 07
Uttar 206 300 145 167 47 341 336 169 386
28 510 1222 320
Pradesh 3 0 1 0 29 8 8 14 65
Uttrakhan 711 764 318 218 87 111 136 392 291
29 529 842 399
d 4 8 3 7 1 6 1 9 79
West 153 109 104 14 680 119
30 38 425 378 0 251 226
Bengal 3 7 8 2 4 42
UT of 15
31 0 0 0 0 0 0 121 0 0 0 272
Ladakh 1
32 Nagaland 0 0 0 0 0 0 0 0 67 216 431 714
22
888 821 385 166 2861 324 120 216 241 898 456
Total 03
82 22 35 51 2 58 85 41 53 01 974
4
Source: Ministry of Tourism
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