**Executive Summary**
This document is the response to Unstarred Question No. 1407 in the Lok Sabha, answered on February 9, 2026, regarding unclaimed bank deposits in Andhra Pradesh. It details the amount of unclaimed deposits, efforts to identify and settle these accounts, and initiatives undertaken to improve public awareness and streamline claim procedures. The data provided is as of January 28, 2026.
**Key Points / Main Content**
* **Unclaimed Deposits:**
* The total outstanding unclaimed bank deposit in Andhra Pradesh is Rs. 2,279.16 Crore as of January 28, 2026.
* **Special Drives and Campaigns:**
* A three-month nationwide campaign, "आपकी पूँजी, आपका अधिकार – Your Money, Your Right,” was launched from October to December 2025 to generate awareness and settle unclaimed assets.
* SLBC Andhra Pradesh organized camps and events at 158 locations.
* 34,455 accounts amounting to Rs. 161.69 crore were settled between September 1, 2025 and January 28, 2026.
* **RBI Directives:**
* The RBI advised banks to:
* Undertake special drives to locate customers, nominees, or legal heirs of inoperative accounts and unclaimed deposits.
* Display and regularly update the list of unclaimed deposits on their websites (at least monthly).
* Conduct public awareness and financial literacy campaigns.
* **Policy Enablement:**
* The incentive scheme for Banks for making inoperative accounts active and settling unclaimed funds.
* Simplified procedure for settlement of accounts without nominee (upto a certain threshold limit).
* Upto four successive or simultaneous nominations are introduced.
* **DEA Fund Transfers:**
* Amounts transferred from banks in Andhra Pradesh to the Depositor Education and Awareness (DEA) Fund:
* Rs. 236.82 crore in FY 2025-26 (till January 28, 2026)
* Rs. 552.51 crore in FY 2024-25
* Rs. 418.83 crore in FY 2023-24
* Amounts released back to banks for claim settlement:
* Rs. 194.58 crore in FY 2025-26 (till January 28, 2026)
* Rs. 56.61 crore in FY 2024-25
* Rs. 170.12 crore in FY 2023-24
* **UDGAM Portal:**
* UDGAM is a centralized search portal developed by the RBI to facilitate public access to information on unclaimed deposits across multiple banks.
* The portal covers approximately 90% of unclaimed deposits (in value terms) available in the DEA Fund.
* UDGAM is only a search portal, not a claim settlement portal.
* **Konaseema District Initiatives:**
* Special camps under the "Aapki Punji Apka Adhikar" campaign were conducted.
* Public awareness steps were taken using print and digital media.
* 1,899 accounts amounting to Rs. 5.08 Crore were settled from April 1, 2025, to January 28, 2026.
**Impact Analysis**
**Stakeholder: Banks Operating in Andhra Pradesh**
* **Impact:** Required to identify and settle unclaimed deposits, participate in special drives, and adhere to RBI directives regarding public awareness and website updates.
* **Action Required:** Implement RBI directives, actively participate in campaigns, update website information, and facilitate faster settlement of unclaimed funds.
**Stakeholder: Depositors and Legal Heirs in Andhra Pradesh**
* **Impact:** Beneficiaries of the initiatives to identify and settle unclaimed deposits, increased awareness through campaigns and easy search of information through UDGAM portal.
* **Action Required:** Utilize UDGAM portal to search for unclaimed deposits, participate in awareness campaigns, and follow prescribed procedures to claim amounts.
**Stakeholder: State Level Bankers' Committee (SLBC), Andhra Pradesh**
* **Impact:** Responsible for coordinating campaigns and ensuring active participation of banks and other stakeholders.
* **Action Required:** Organize camps and events, conduct subcommittee meetings, and facilitate communication between banks and the public.
**Stakeholder: Reserve Bank of India (RBI)**
* **Impact:** Issuing directives to banks and developing UDGAM portal for easier access to information on unclaimed deposits.
* **Action Required:** Monitoring the implementation of directives and maintaining and updating the UDGAM portal.
Key Entities Referenced
Andhra Pradesh: The state where the unclaimed bank deposits are being addressed by the initiatives.
State Level Bankers' Committee (SLBC): Committee coordinating efforts to identify and settle unclaimed deposits in Andhra Pradesh.
Reserve Bank of India (RBI): The regulator involved in directing banks and developing portals related to unclaimed deposits.
Department of Financial Services: Launched a nationwide campaign to generate awareness and settle unclaimed financial assets
Unclaimed Deposits-Gateway to Access inforMation (UDGAM): Centralised Search Portal developed by the RBI facilitating search for information on unclaimed deposits.
GOVERNMENT OF INDIA
MINISTRY OF FINANCE
DEPARTMENT OF FINANCIAL SERVICES
LOK SABHA
UNSTARRED QUESTION NO. 1407
ANSWERED ON MONDAY, FEBRUARY 9, 2026/ MAGHA 20, 1947 (SAKA)
Unclaimed Bank Deposits in Andhra Pradesh
1407. SHRI G M HARISH BALAYOGI:
Will the Minister of FINANCE be pleased to state:
(a) the details of the amount of unclaimed bank deposits in Andhra Pradesh;
(b) whether banks operating in Andhra Pradesh have been directed to identify unclaimed accounts,
if so, details of such instructions along with compliance status thereof;
(c) whether any special drives/ district- level campaigns/ targeted settlement programmes have
been undertaken in Andhra Pradesh to trace depositors and facilitate claims, if so, the details
thereof including number of accounts settled and amount refunded;
(d) the amount transferred from banks in Andhra Pradesh to Depositor Education and Awareness
Fund during the last three years and amount released back to banks for settlement of claims
during said period;
(e) whether the Government has integrated Unclaimed Deposits-Gateway to Access inforMation
(UDGAM) portal with bank branch networks in Andhra Pradesh for faster claim processing, if
so, the number of claims received and resolved from the State through the portal, year- wise;
and
(f) the steps being taken to improve public awareness, simplify claim procedures and ensure time-
bound settlement of unclaimed deposits, particularly in Konaseema district in Andhra Pradesh?
ANSWER
THE MINISTER OF STATE FOR FINANCE
(SHRI PANKAJ CHAUDHARY)
(a): The outstanding unclaimed bank deposit in Andhra Pradesh, as on 28.1.2026, is Rs. 2,279.16
Crore, as per State Level Bankers’ Committee (SLBC), Andhra Pradesh.
(b) to (d): Various special drives have been run across the country, including Andhra Pradesh, with
specific directions to Banks to identify and settle unclaimed deposits, inter- alia, the following:
(i) A three-month (October – December 2025) nationwide campaign - “आपकी पूँ जी, आपका
अधिकार – Your Money, Your Right” – was launched by the Department of Financial Services,
in co-ordination with the Reserve Bank of India and other financial sector regulators. During
the campaign, special camps to generate awareness and settle unclaimed financial assets
were organised by State Level Bankers’ Committees (SLBCs) along with Banks, Lead
District Managers (LDMs) and other financial sectors representatives
(ii) As per SLBC Andhra Pradesh, during the campaign period they organised camps and other
allied events at 158 places across the State at Collectorate office, Zilla Samakya office, Lead
bank office, Mandal Mahila Samkya Bhavan, MPDO office, etc, with participation from state
officials, Banks and LDMs. Also, a subcommittee meeting with Banks, LDMs, RBI and
NABARD was conducted by SLBC, dated 25.07.2025, to advise all to actively participate in
the campaign and settle all eligible claims. Instructions were also sent to State Heads ofBanks by SLBC to facilitate in faster settlement of unclaimed funds. As a result, 34,455
accounts amounting to Rs.161.69 crore had been settled from 01.09.2025 to 28.01.2026 in
Andhra Pradesh.
(iii) The Reserve Bank of India (RBI), vide it’s Directions dated 28.11.2025, advised banks to
undertake the following initiatives in order to identify unclaimed accounts:
• To undertake special drives periodically to find out the whereabouts of the customers,
their nominees or legal heirs in respect of inoperative accounts / unclaimed deposits.
• To display and update the list of unclaimed deposits on their website, which shall be
updated regularly, at least on a monthly basis.
• To conduct public awareness and financial literacy campaigns regularly to educate
the members of public about the activation of inoperative accounts / unclaimed
deposits and the prescribed procedure to claim amounts lying therein by a depositor
or his / her nominee / legal heir in case of deceased depositor.
(iv) Policy enablement such as incentive scheme for Banks for making inoperative accounts
active and settling unclaimed funds; simplified procedure for settlement of accounts without
nominee (upto a certain threshold limit); upto four successive or simultaneous nominations
are introduced to expedite the settlement of unclaimed deposits and curtail its further
additions.
The amount transferred from Banks in Andhra Pradesh to DEA Fund was Rs.236.82 crore in
Financial Year (FY) 2025-26 (till 28.1.2026), Rs.552.51 crore in FY 2024-25 and Rs.418.83 crore in
FY 2023-24 respectively. At the same time, the amount released back to banks on settlement of
claim was Rs.194.58 crore during the FY 2025-26 (till 28.1.2026), Rs.56.61 crore in FY 2024-25
and Rs.170.12 crore in FY 2023-24 respectively.
(e): UDGAM is a Centralised Search Portal developed by the RBI which facilitates members of
public to search for information on unclaimed deposits across multiple banks at one place in a
centralised manner.
At present, search facility is available for the unclaimed deposits of 30 major banks, including the
banks operating in Andhra Pradesh, which covers around 90 per cent of unclaimed deposits (in
value terms) available in the DEA Fund. Further, UDGAM is only a centralised search portal for
unclaimed deposits and not a claim settlement portal.
(f): In Konaseema district, SLBC, Andhra Pradesh have taken various measures, inter- alia, the
following:
(i) Special camps, under Aapki Punji Apka Adhikar campaign, have been conducted in
Amalapuram, Ramachandrapuram, Mandapeta, Mummidivaram, Ravulapalem for the
settlement of unclaimed bank deposit.
(ii) Public awareness steps through print and digital media, banner, hoarding etc, aimed towards
settlement of unclaimed bank deposit have been undertaken.
In the District, a total of 1,899 accounts amounting of Rs. 5.08 Crore has been settled from 1.4.2025
to 28.1.2026.
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