**Executive Summary**
The National Power Ministerial Meet was convened on March 20, 2026, during the Bharat Electricity Summit to address energy security and the "Viksit Bharat 2047" vision. The session marked the release of the FY 2024-25 Consumer Service Ratings of DISCOMS (CSRD) and the Distribution Utilities Ranking (DUR) reports. Key priorities include accelerating the renewable energy transition, implementing the SHANTI Act, and adopting the draft National Electricity Policy.
**Key Points / Main Content**
**Sector Progress and Strategic Vision**
* **Capacity and Sources:** India has achieved over 520 GW of installed capacity, with 50% derived from non-fossil fuel sources.
* **Viksit Bharat 2047:** The power sector is identified as fundamental to economic growth, with the draft National Electricity Policy providing the roadmap for the 2047 vision.
* **Technological Integration:** Emphasis is placed on using Artificial Intelligence and large-scale smart meter deployment to transform the sector.
* **Legislative Framework:** The SHANTI Act is recognized as a significant step forward for the industry, alongside necessary legal and administrative reforms.
**Consumer Service Ratings of DISCOMS (CSRD) Report**
* **Evaluation Scope:** 66 DISCOMs were assessed and assigned grades ranging from A+ to D based on Electricity Rules’ service standards.
* **Performance Metrics:** Ratings focus on metering and billing accuracy, timely grievance redressal, and transparent tariff-setting.
* **Current Results:** For the FY 2024-25 period, 6 DISCOMs were rated A+, 21 rated A, and 27 rated B+.
* **Trend Analysis:** There is a noted upward trajectory in performance, with more utilities moving into higher grades and fewer falling into the C and D categories.
**Distribution Utilities Ranking (DUR) Report**
* **Assessment Framework:** A multi-dimensional evaluation encompassing institutional capability, financial sustainability, operational efficiency, and service delivery.
* **Participation:** 66 utilities participated in the current assessment exercise to promote a financially sustainable and consumer-centric ecosystem.
**Impact Analysis**
**State and UT Governments**
**Impact**
States are the primary implementers of power reforms and are promised full legal, administrative, and financial support from the Centre.
**Action Required**
Coordinate efforts with the Central Government to implement necessary reforms, accelerate the transition to renewable energy, and enhance per capita energy consumption.
**DISCOMs and Power Distribution Utilities**
**Impact**
Utilities are now subject to a tiered grading system (A+ to D) that fosters competition and publicizes their performance in financial and operational efficiency.
**Action Required**
Improve service quality standards, particularly regarding billing accuracy and grievance redressal, to achieve higher performance rankings and ensure compliance with Electricity Rules.
**Ministry of Power and MNRE**
**Impact**
These bodies are responsible for setting the national strategy, providing the draft National Electricity Policy, and monitoring sector-wide progress.
**Action Required**
Maintain oversight of DISCOM performance and provide the necessary framework for integrating nuclear and renewable energy into the national grid.
Key Entities Referenced
Bharat Electricity Summit 2026: A national forum where the Power Ministerial Meet was convened to discuss energy security, power reforms, and the vision for Viksit Bharat 2047.
Consumer Service Ratings of DISCOMS (CSRD) Report: An annual evaluation report that grades power distribution companies based on consumer service standards, including metering, billing, and grievance redressal.
Distribution Utilities Ranking (DUR) Report: A comprehensive assessment report for FY 2024-25 evaluating 66 power utilities on financial sustainability, operational efficiency, and service delivery.
SHANTI Act: A referenced legislative measure identified as a significant step forward for nuclear energy and clean energy transition.
National Electricity Policy: A draft policy document outlining strategic measures to achieve the power sector's goals as part of the Viksit Bharat @ 2047 vision.
Ministry of Power
Power Minister Chairs Ministerial Meet with
States and UTs at the Bharat Electricity Summit
2026
The Meet focuses on ensuring energy security; Centre shall
provide full support
to the States for implementing necessary reforms, say Sh.
Manohar Lal
Consumer Service Ratings of DISCOMS and the Distribution
Utilities Ranking Reports for FY 2024-25 Released
Posted On: 20 MAR 2026 1:32PM by PIB Delhi
A National Power Ministerial Meet was convened on the second day (20.3.2026) of the Bharat Electricity
Summit 2026 under the chairmanship of Union Minister for Power, Shri Manohar Lal.
The meeting was co-chaired by Shri Shripad Naik Minister of State for Power and New & Renewable
Energy, and attended by Shri Gulab Chand Kataria Administrator of Chandigarh and Punjab, Shri Pankaj
Agarwal, Secretary Power, Shri Santosh Kumar Sarangi Secretary (MNRE), and Energy Ministers and
senior officials from various States/UTs.
Addressing the gathering, Shri Manohar Lal stated that the BES 2026 will play a crucial role in achieving
the vision of Viksit Bharat 2047. Emphasizing that power is fundamental to economic growth and
infrastructure, he highlighted India’s achievements of over 520 GW installed capacity, improved DISCOM
performance, large-scale smart meter deployment, and reduced power shortages.
He called for coordinated efforts between Centre and States to ensure affordable and efficient power
generation, transmission, and distribution. Stressing the importance of energy security amid global
uncertainties, he underlined the need to enhance per capita energy consumption and accelerate the
transition towards renewable energy. He also noted the potential of nuclear energy as a clean energy
source and termed the SHANTI Act a significant step forward.
Shri Manohar Lal assured States of full support from the Centre in implementing necessary reforms,
including legal and administrative measures.
Shri Shripad Naik highlighted the role of technology and Artificial Intelligence in transforming the power
sector, citing smart metering as a key example. He noted that half of India’s installed capacity is - non-
fossil fuel sources and emphasized the importance of the new draft National Electricity Policy that
outlines strategies to achieve the vision of Viksit Bharat @ 2047.The meeting focused on ensuring energy security and enhancing power generation, particularly through
on-fossil energy sources. Secretaries of Power and MNRE also stressed the need for collective and
coordinated action to meet the country’s growing energy demands.
KEY REPORTS RELEASED
During this meeting two reports for FY 2024-25 were released by Ministry of Power - Consumer Service
Ratings of DISCOMS (CSRD) and the DistributionUtilities Ranking (DUR) Report for FY 2024-25.
Consumer Service Ratings of DISCOMS (CSRD) Report
The CSRD evaluates DISCOMs’ performance in consumer service by setting baseline standards and
expectations, including prompt and accurate metering and billing, timely and effective grievance redressal
and fair, transparent tariff-setting .The CSRD report aims to craft a comprehensive strategy to elevate
consumer satisfaction and foster cross-disciplinary learning. It examines a range of consumer centric
services, using the Electricity Rules’ service standards for assessing DISCOMs across key areas, and it
monitors and evaluates their compliance with
and implementation of these rules.Based on the submitted data and resulting scores, DISCOMs receive one of seven grades: A+, A,B+, B,
C+, C, or D. This tiered grading is intended to stimulate healthy competition and encourage continuous
improvements in service quality. Of the 66 DISCOMs evaluated – 6 DISCOMs were rated as A+, 21 were
rated A and 27 were rated B+.
DISCOMs’ performance has strengthened, reflected by a higher proportion receiving top grades and more
consumers benefiting from improved services, signaling a positive national trajectory. Simultaneously,
fewer DISCOMs and consumers fall into the lower bands (C and D), indicating progress at the bottom end
of the scale
Distribution Utilities Ranking (DUR) Report
The DUR offers a comprehensive and objective assessment of the performance of power distribution
utilities across the country. Building on insights from previous editions, the report goes beyond traditional
performance indicators to adopt a multi-dimensional evaluation framework encompassing institutional
capability, financial sustainability, operational efficiency, and service delivery outcomes. The DUR
initiative aims to contribute to the creation of a financially sustainable, operationally efficient, and
consumer-centric power distribution ecosystem, supporting India’s long-term energy transition and
development goals. This year total 66 utilities have participated in DUR assessment exercise.
DUR REPORT
CSRD REPORT
*****
Dr Nimish Rustagi
Chief of Media and Communications
Ministry of Power
nimish.rustagi[at]nic[dot]in
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