**Summary:**
This circular, issued by the Reserve Bank of India (RBI) on June 16, 2022, revises the emandate framework for recurring transactions. Specifically, it increases the Additional Factor of Authentication (AFA) limit for subsequent transactions from ₹5,000 to ₹15,000 per transaction. This change applies to emandates/standing instructions on cards, prepaid payment instruments, and Unified Payments Interface (UPI). The circular references previous circulars DPSS.CO.PD.No.4470/02.14.003/2019-20 dated August 21, 2019, DPSS.CO.PD No.1324/02.23.001/2019-20 dated January 10, 2020, DPSS.CO.PD No.754/02.14.003/2020-21 dated December 04, 2020 and CO.DPSS.POLC.No.S340/02.14.003/2020-2021 dated March 31, 2021 which collectively constitute the emandate framework. This directive, issued under Section 10(2) read with Section 18 of the Payment and Settlement Systems Act, 2007 (Act 51 of 2007), takes effect immediately. Contact information for the Department of Payment and Settlement Systems, Central Office, RBI is provided: 14th Floor, Central Office Building, Shahid Bhagat Singh Road, Fort, Mumbai – 400001. Phone: 91-22-2264 4995; Fax: 91-22-22691557; email: cgmdpsscorbi.org.in.
Key Entities Referenced
Reserve Bank of India: The central bank of India, responsible for regulating the banking system and monetary policy.
Regional Rural Banks: Scheduled Commercial Banks in India with a regional focus.
Urban Cooperative Banks: Primary cooperative banks located in urban and semi-urban areas in India.
State Cooperative Banks: Cooperative banks operating at the state level in India.
District Central Cooperative Banks: Cooperative banks operating at the district level in India.
Payments Banks: A type of bank in India that can accept deposits, offer payments and remittance services, but cannot grant loans.
Small Finance Banks: A type of bank in India created to further financial inclusion by providing banking services to unserved and underserved populations.
emandate framework: Framework by RBI regarding processing of e-mandates for recurring transactions.
भारतीय �रज़व� ब�क
RESERVE BANK OF INDIA
www.rbi.org.in
RBI/2022-23/73
CO.DPSS.POLC.No.S-518/02.14.003/2022-23 June 16, 2022
The Chairman / Managing Director / Chief Executive Officer
All Scheduled Commercial Banks, including Regional Rural Banks /
Urban Co-operative Banks / State Co-operative Banks /
District Central Co-operative Banks / Payments Banks /
Small Finance Banks / Local Area Banks /
Non-bank Prepaid Payment Instrument Issuers / Authorised Card Payment Networks /
National Payments Corporation of India
Madam / Dear Sir,
Processing of e-mandates for recurring transactions
A reference is invited to our circulars DPSS.CO.PD.No.447/02.14.003/2019-20 dated August 21,
2019, DPSS.CO.PD No.1324/02.23.001/2019-20 dated January 10, 2020, DPSS.CO.PD No.754
/02.14.003/2020-21 dated December 04, 2020 and CO.DPSS.POLC.No.S34/02-14-003/2020-
2021 dated March 31, 2021 (collectively referred to as “e-mandate framework”). The e-mandate
framework prescribed an Additional Factor of Authentication (AFA), inter alia, while processing
the first transaction in case of e-mandates / standing instructions on cards, prepaid payment
instruments and Unified Payments Interface. For subsequent transactions with transaction values
up to ₹5,000/- (AFA limit), prescription of AFA was waived.
भुगतान और िनपटान प्रणाली िवभाग, क�द्रीय काया�लय, 14वीमंिजल, क�द्रीयकाया�लयभवन,शहीदभगतिसंहमाग�, फोट�, मु�ई - 400001
फोनTel: (91-22) 2264 4995; फैक्सFax: (91-22) 22691557; ई-मेलe-mail : cgmdpssco@rbi.org.in
Department of Payment and Settlement Systems, Central Office, 14th Floor, Central Office Building, Shahid Bhagat Singh Road, Fort, Mumbai -
400001
िहंदी आसान है, इसका प्रयोग
बढ़ाइए2. On a review of implementation of the e-mandate framework and the protection available
to customers, it has been decided to increase the aforesaid AFA limit from ₹5,000/- to ₹15,000/-
per transaction.
3. This circular is issued under Section 10 (2) read with Section 18 of the Payment and
Settlement Systems Act, 2007 (Act 51 of 2007), and shall come into effect immediately.
Yours faithfully,
(P. Vasudevan)
Chief General Manager