**Summary:**
On July 1, 2025, the Ministry of Railways launched the RailOne app, a comprehensive mobile application designed to improve the passenger experience by integrating various railway services into a single platform. Unveiled by Union Railway Minister Shri Ashwini Vaishnaw at the India Habitat Centre in New Delhi during the 40th Foundation Day of the Centre for Railway Information Systems (CRIS), RailOne offers features such as unreserved UTS ticketing via R-Wallet (with a 3% discount), live train tracking, grievance redressal, e-catering, porter booking, and last-mile taxi services. Reserved tickets will remain available through IRCTC. The app, available on both Android and iOS, supports single sign-on via mPIN or biometric authentication, and also accommodates existing RailConnect UTS credentials.
IRCTC has authorized RailOne, and like its partner applications, it is aimed at consolidating passenger services, eliminating the need for multiple apps. In addition to the app launch, Minister Vaishnaw commended CRIS for its progress on upgrading the Passenger Reservation System (PRS). The modernized PRS, expected by December 2025, will be agile, multilingual, and scalable to handle significantly increased loads, with a capacity of 1.5 lakh ticket bookings and 40 lakh inquiries per minute. It will include advanced functionalities such as seat choice and fare calendars, as well as integrated options for Divyangjan, students, and patients. The RailOne launch is in line with the government's vision of leveraging technology to enhance passenger mobility.
**Contact:** Dharmendra Tewari, Shatrunjay Kumar, Press Information Bureau, Delhi.
Key Entities Referenced
Ministry of Railways: The Indian government ministry responsible for the country's rail transport.
RailOne: A new mobile application launched by the Ministry of Railways to integrate various passenger services.
Shri Ashwini Vaishnaw: Union Railway Minister who launched the RailOne app.
India Habitat Centre, New Delhi: The location in New Delhi where the RailOne app was launched.
Centre for Railway Information Systems CRIS: Organization celebrating its 40th Foundation Day at the event, responsible for the digital core of Indian Railways.
IRCTC: Indian Railway Catering and Tourism Corporation, which has authorized the RailOne app.
Modern Passenger Reservation System PRS: An upgraded reservation system being developed with advanced functionalities.
Narendra Modi: Prime Minister of India, whose vision drives the Indian Railways development.
Ministry of Railways
RailOne App launched : One-stop solution for all
passenger services
Posted On: 01 JUL 2025 3:19PM by PIB Delhi
Railways is continually taking steps to improve passenger amenities. Introducing new generation trains,
redeveloping stations, upgrading old coaches to new LHB coaches, and many more such steps have improved
passenger experience in the last decade.
Union Railway Minister Shri Ashwini Vaishnaw launched a new app, RailOne, today at India Habitat Centre
in New Delhi on 40th Foundation Day of Centre for Railway Information Systems (CRIS). RailOne is
focused on improving passenger interface with railways.
It is a comprehensive, all-in-one application with a user-friendly interface. The app is available for download
on Android Play Store and iOS App Store. It integrates all the passenger services such as:
● Unreserved UTS Tickets via R-Wallet to Get 3% Discount
● Live train tracking
● Grievance redressal
● E-catering, porter booking & last-mile taxi
Reserved tickets will continue to be offered on IRCTC. RailOne app has also been authorised by IRCTC just
like many other commercial apps who have partnered with IRCTC.
RailOne features a single-sign-on with login via mPIN or biometric. It also supports existing RailConnect &
UTS credentials. The app is space-saving, as there is no need to install multiple apps.
Modern Passenger Reservation System (PRS) by December 2025The Railway Minister congratulated the entire team of CRIS on its foundation day. He urged CRIS to focus
on further strengthening the digital core of Indian Railways.
The Minister also commended the CRIS team for the progress made on upgrading the existing PRS. The
modern PRS will be agile, multilingual, and scalable to handle 10 times the current load. It will be capable of
1.5 lakh ticket bookings and 40 lakh enquiries per minute.
The new PRS will be inclusive. It will have advanced functionalities for seat choice and fare calendar, and
integrated options for Divyangjan, students, and patients, etc.
Technology Defining the Future
Indian Railways is driven by PM Narendra Modi’s vision of making it the growth engine of India’s Vikas
Yatra. Launch of RailOne app reaffirms Bhartiya Rail’s commitment to democratizing technology and
delivering world-class mobility to every passenger.
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Dharmendra Tewari/Shatrunjay Kumar
(Release ID: 2141145)