**Executive Summary**
This document summarizes the September 2025 issue of the Reserve Bank of India (RBI) Bulletin, released on September 24, 2025. The bulletin includes one speech, seven articles, and current statistics. The articles cover topics ranging from the state of the economy to the impact of infrastructure on growth.
**Key Points / Main Content**
* **State of the Economy**
* Global uncertainty remains high due to US trade tariffs and concerns about the fiscal health of advanced economies.
* The Indian economy exhibited resilience, with high growth in Q1:2025-26 driven by domestic factors.
* GST reforms should progressively improve ease of doing business and consumption growth.
* CPI inflation edged up but remained below the target for the seventh consecutive month.
* The current account deficit moderated due to strong service exports and remittances.
* **Flow of Financial Resources to Commercial Sector in India during 2024-25**
* The total flow of financial resources to the commercial sector increased in 2024-25 compared to 2023-24.
* Non-food bank credit moderated, but increased funding from non-bank sources offset this moderation.
* The moderation in bank credit was mainly due to a slowdown in credit to segments with increased risk weights.
* The increase in non-bank funding was driven by equity issuances, NBFC credit, and short-term external credit.
* Outstanding credit from banks and non-bank sources as a percentage of GDP increased at the end of March 2025.
* **The Untold Story of FinTech Customers' Experience**
* Based on analysis of fintech app reviews, user experience is generally positive.
* Customer concerns relate to customer support, app functionality, and loan-related issues.
* Market share, app updates, and data privacy policies significantly influence user experience.
* **Review of Performance of the NBFC Sector**
* The role of NBFCs in credit provision is increasing, particularly to the industrial and retail sectors.
* The financial health of the NBFC sector remained strong at the end of December 2024.
* Monetary policy impulses are transmitted to NBFCs' borrowing and lending rates, but the transmission is incomplete.
* **Impact of UPI on Cash Demand**
* India's payment landscape is shifting, with moderating currency growth and sustained UPI expansion.
* Higher UPI adoption is associated with lower cash demand at both national and sub-national levels.
* Income and ATM density are positively associated with cash demand, while workforce formalisation and educational attainment are linked to lower cash reliance.
* **Is Consumption Inequality Declining?**
* Household consumption inequality has declined across expenditure classes and between rural and urban areas.
* Poorer states are showing faster growth in real per capita consumption expenditure.
* Poverty incidence has significantly reduced across states.
* **Infrastructure - An Engine of India's Growth Express**
* India has focused on developing physical, social, and digital infrastructure.
* Infrastructure has positively and significantly impacted GDP growth in India.
* Broad-based expansion in infrastructure, based on macroeconomic assessment, is necessary for further growth.
**Impact Analysis**
**RBI**
* **Impact:** The information in the Bulletin may inform future policy decisions related to credit regulation, monetary policy, and infrastructure development.
* **Action Required:** Analyze the findings to refine policies aimed at financial stability and economic growth.
**Commercial Banks and NBFCs**
* **Impact:** The analysis of financial flows, NBFC performance, and monetary policy transmission affects their operations and strategies.
* **Action Required:** Adapt lending strategies based on risk assessments and monetary policy changes; focus on improving customer service and Fintech app functionality.
**FinTech Companies**
* **Impact:** Insights on customer experience influence product development and customer support strategies.
* **Action Required:** Address customer concerns regarding support, app functionality, and loan-related issues; prioritize data privacy and app updates.
**General Public**
* **Impact:** Understanding economic trends, inflation, consumption inequality, and UPI usage can inform personal financial decisions.
* **Action Required:** Monitor economic indicators, adopt digital payment methods, and pursue education and formal employment to enhance financial security.
Key Entities Referenced
Reserve Bank of India: The central bank of India, responsible for monetary policy and financial regulation.
RBI Bulletin: A monthly publication by the Reserve Bank of India that includes articles and statistics related to the Indian economy.
Unified Payments Interface (UPI): A real-time payment system in India that facilitates instant fund transfers between two bank accounts on a mobile platform.
Household Consumption Expenditure Survey (HCES): A survey conducted to measure household consumption expenditure in India. The 2022-23 and 2011-12 rounds are referenced in the bulletin.
Non-Banking Financial Companies (NBFCs): Financial institutions that provide banking services without holding a banking license.
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भारतीय �रज़वर् बैंक
RESERVE BANK OF INDIA
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Website : www.rbi.org.in Department of Communication, Central Office, Shahid Bhagat Singh Marg, Fort,
ई-मेल/email : helpdoc@rbi.org.in Mumbai - 400 001 फोन/Phone: 022 - 2266 0502
September 24, 2025
RBI Bulletin – September 2025
Today, the Reserve Bank released the September 2025 issue of its monthly
Bulletin. The Bulletin includes one speech, seven articles and current statistics.
The seven articles are: I. State of the Economy; II. Flow of Financial Resources to
Commercial Sector in India during 2024-25; III. The Untold Story of FinTech
Customers’ Experience; IV. Review of Performance of the NBFC Sector; V. Impact of
UPI on Cash Demand – Evidence from National and Subnational Levels; VI. Is
Consumption Inequality Declining? – What the 2022-23 NSSO Survey Tells Us; and
VII. Infrastructure - An Engine of India’s Growth Express.
I. State of the Economy
Global uncertainty remained elevated in the wake of imposition of US trade tariffs
on major trading partners and renewed concerns over fiscal health of advanced
economies. The Indian economy exhibited marked resilience as evident from the five-
quarter high growth during Q1:2025-26, propelled by domestic drivers. The landmark
GST reforms should progressively result in a sustained positive impact through
significant gains in ease of doing business, lower retail prices and strengthening of
consumption growth drivers. CPI headline inflation edged up but remained well below
the target rate for the seventh consecutive month. System liquidity remained in surplus
facilitating the pass through of policy rate cuts. Indian equity markets witnessed
bidirectional movements during August-September. India’s current account deficit
moderated in Q1 over last year, supported by robust services exports and strong
remittances receipts.
II. Flow of Financial Resources to Commercial Sector in India during 2024-25
By Amit Pawar, Abhinandan Borad, Pawan Kumar, John V. Guria and Vishal
Raina
The article analyses the total flow of financial resources to the commercial sector
in India during 2024-25 vis-à-vis 2023-24, covering both banks and non-bank
(including domestic and foreign) sources of funding.
Highlights:
• During 2024-25, the flow of non-food bank credit moderated, however, an increase
in funding from non-bank sources more than offset the moderation in the flow of
bank credit, resulting in an increase in total flow of financial resources to the
commercial sector in India.
1• The moderation in flow of non-food bank credit during 2024-25 was mainly due to
a slowdown in credit to segments whose risk weights were increased by the
Reserve Bank in November 2023 to restrict unsecured lending aimed at
strengthening financial stability.
• The increase in funding from non-bank sources during 2024-25 was largely driven
by equity issuances, credit by Non-Banking Financial Companies (NBFCs), and
short-term external credit. Equity issuances increased amidst buoyancy in the
domestic secondary market, while short-term external credit rose reflecting a
rebound in merchandise imports.
• Overall, the outstanding credit from banks and non-bank sources as per cent to
GDP increased at end-March 2025 from its level a year ago.
III. The Untold Story of FinTech Customers’ Experience
By Ashish Khobragade, Sakshi Awasthy, Mantisha and Rakhe Balachandran
Based on an analysis of around 5.69 million FinTech app reviews, this study reveals
key customer concerns and review sentiments, along with their determinants in India’s
FinTech ecosystem.
Highlights:
• User experience is generally positive, with emotions like trust and joy
dominating across FinTech business segments.
• Major customer concerns across segments relate to customer support and
service, app functionality and technical issues, and loan related issues in
application and approval, credit limit and credit score.
• Market share, major app updates and data privacy policies of the apps
significantly drive the positive user experience in India’s FinTech ecosystem.
IV. Review of Performance of the NBFC Sector
By Abhyuday Harsh, Pallavi Pant, Nandini Jayakumar, Rajnish Kumar Chandra
and, Brijesh P
This article contextualises India’s non-banking sector in the global context and
evaluates the performance of non-banking financial companies (NBFCs) up to Q3 of
2024-25, utilising supervisory returns. Given the rising prominence of NBFCs in credit
intermediation in the Indian economy, the article also makes an empirical assessment
of monetary policy transmission to NBFCs’ borrowing and lending rates.
Highlights:
• The increasing role of NBFCs in credit provision, especially to the industrial and
retail sectors, is clearly reflected in their rising credit-to-GDP ratio.
• At end-December 2024, the financial health of the sector remained strong, as
reflected in key indicators such as return on assets, capital to risk-weighted
assets, and non-performing assets.
• The empirical analysis shows that there is transmission of monetary policy
impulses to NBFCs’ borrowing and lending rates, albeit, incomplete.
2V. Impact of UPI on Cash Demand – Evidence from National and Subnational
Levels
By Sakshi Awasthy and Subrat Kumar Seet
While the broader shift to digital payments is well-established, regional adoption of
the Unified Payments Interface (UPI) and its impact on cash demand remain
underexplored. This article examines the impact of UPI on cash demand at both
national and sub-national levels.
Highlights:
• India’s payment landscape is undergoing a structural shift, evident from currency
growth moderating from pandemic levels and sustained UPI expansion with
narrowing ticket sizes. At the state level, however, preference between cash and
UPI varies across regions.
• Empirical results show that higher UPI adoption is associated with lower cash
demand at both national and sub-national levels, with state-level patterns
suggesting non-linearity.
• Among other state-wise factors, income and ATM density are positively associated
with cash demand, whereas workforce formalisation and educational attainment
are linked to lower cash reliance.
VI. Is Consumption Inequality Declining? – What the 2022-23 NSSO Survey
Tells Us
By Kaustubh, Satadru Das, Pawan Gopalakrishnan, and Debojyoti Mazumder
This article estimates trends in household consumption inequality across various
dimensions based on the Household Consumption Expenditure Survey (HCES) of
2022–23 and its comparison with HCES 2011-12.
Highlights:
• Household consumption inequality has declined across expenditure classes and
between the rural and urban areas.
• There is strong evidence of convergence in real per capita consumption
expenditure across states, with poorer states, on-average, showing faster growth
than their richer counterparts in both urban and rural areas.
• An updated Rangarajan poverty line based on 2022-23 price levels reveals a
significant reduction in poverty incidence across states.
VII. Infrastructure - An Engine of India’s Growth Express
By Ashutosh Raravikar and Abhishek Ranjan
In the context of India’s policy thrust on development of infrastructure, this study
analyses the relationship between infrastructure and economic growth and discusses
options and strategies for financing infrastructure.
3Highlights:
Over the last decade, India focused on development of physical, social and
digital infrastructure with an integrated and inclusive approach.
By creating indices of infrastructure using different methods, the study finds that
infrastructure has positively and significantly impacted GDP growth in India.
Going forward, the broad-based expansion in infrastructure based on
macroeconomic assessment of infrastructure gaps and developing suitable
financing avenues and strategies would take the growth story further ahead.
The views expressed in the Bulletin articles are of the authors and do not represent
the views of the Reserve Bank of India.
(Puneet Pancholy)
Press Release: 2025-2026/1161 Chief General Manager
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