On December 01, 2025, the Reserve Bank of India (RBI) released the Annual Report of the Ombudsman Scheme, 2024-25. The report covers activities under the RB-IOS, 2021, as well as major developments during the year in consumer education and protection and the way forward, for the period April 1, 2024 to March 31, 2025. The press release number is 2025-2026/1605. Brij Raj, Chief General Manager, is the contact person. The Department of Communication, Central Office, Shahid Bhagat Singh Marg, Fort, Mumbai - 400 001. Phone: 022 - 2266 0502. Website: www.rbi.org.in, email: helpdoc@rbi.org.in.
Key Entities Referenced
Reserve Bank of India: The central bank of India, responsible for releasing the annual report.
Annual Report of the Ombudsman Scheme: Report covering activities related to the Ombudsman Scheme from April 1, 2024 to March 31, 2025.
RB-IOS, 2021: Referenced as a scheme under which activities are covered in the annual report.
प्रेस प्रकाशनी PRESS RELEASE
भारतीय ररज़र्व ब ैंक
RESERVE BANK OF INDIA
वेबसाइट : www.rbi.org.in/hindi संचार वर्भाग, केंद्रीय कायाालय, शहीद भगत ससिंह मागा, फोटा, म िंबई - 400 001
Website : www.rbi.org.in Department of Communication, Central Office, Shahid Bhagat Singh Marg, Fort,
ई-मेल/email : helpdoc@rbi.org.in Mumbai - 400 001 फोन/Phone: 022 - 2266 0502
December 01, 2025
RBI releases Annual Report of Ombudsman Scheme, 2024-25
The Reserve Bank of India released the Annual Report of the Ombudsman Scheme
for the period April 1, 2024 to March 31, 2025. The Annual Report covers the activities
under the RB-IOS, 2021 as well as major developments during the year in consumer
education and protection and the way forward.
(Brij Raj)
Press Release: 2025-2026/1605 Chief General Manager