**Summary:**
This Reserve Bank of India (RBI) directive, reference number RBI201617319/DGBA.GBD.No.323545/01.001/2016-17, issued on June 8, 2017, addresses all agency banks regarding the recording of Pension Payment Order (PPO) numbers in the passbooks of pensioners and family pensioners. The directive aims to mitigate difficulties experienced by pensioners/family pensioners related to lost PPOs, pension account transfers, and commencement of family pensions. The RBI reiterates previous instructions issued by the Central Pension Accounting Office (CPAO) via Office Memorandum CPAO/Tech/Clarifications/PPW/2014-15/4264-97 dated September 17, 2014, and by the Office of Principal Controller of Defence Accounts (Pension) via Circular No. 185 dated November 28, 2016, which mandated this practice. The RBI notes that some agency banks have not fully implemented these instructions across all branches and advises all agency banks to record the PPO numbers on pensioner/family pensioner passbooks. Further inquiries can be directed to Partha Choudhuri, General Manager, Department of Government Bank Accounts, Central Office, 4th Floor, Byculla, Mumbai 400 008. Contact information includes Telephone: 022 2308 4121, Fax No. 022 2300 0370 / 2301 6072 / 2301 0095, and email: pcgmdgba@rbi.org.in.
Key Entities Referenced
Reserve Bank of India: The central bank of India, responsible for monetary policy and regulation of the banking system.
Pension Payment Orders (PPO): Document that contains the details of the pension being paid to a pensioner.
Agency Banks: Banks authorized to disburse pensions on behalf of the government.
Central Pension Accounting Office: An office responsible for pension accounting.
Office of Principal Controller of Defence Accounts Pension: An office responsible for Defence pension accounting.
Partha Choudhuri: General Manager at the Department of Government Bank Accounts, Reserve Bank of India.
Mumbai, Maharashtra: City where the Central Office of the Department of Government Bank Accounts, Reserve Bank of India is located.
भारतीय �रज़व र् बक�
___________________RESERVE BANK OF INDIA ___________________
www.rbi.org.in
RBI/2016-17/319
DGBA.GBD.No.3235/45.01.001/2016-17 June 8, 2017
All Agency Banks
Dear Sir / Madam
Recording of PPO Number in the passbook of Pensioners / Family Pensioners
As you are aware, it has been decided to record the PPO number in all the pension
passbooks of the pensioners/family pensioners issued to them. This is to alleviate the
difficulties reported by pensioners/family pensioners to get duplicate Pension Payment
Orders (PPO) in case of missing of original PPO, transfer of pension account from one
bank/branch to another bank/branch, commencement of family pension to spouse or
dependent children after the death of pensioner, etc. in the absence of ready availability
of PPO numbers.
2. Necessary instructions in this regard have already been issued to all authorised
banks by the Central Pension Accounting Office vide their Office Memorandum
CPAO/Tech/Clarifications/P&PW/2014-15/426-497 dated September 17, 2014 and Office
of Principal Controller of Defence Accounts (Pension) vide their Circular No.185 dated
November 28, 2016 (copies enclosed).
3. However, it has been noticed that a few agency banks have not yet implemented
the instructions in all their branches. Accordingly all agency banks are advised to record
the PPO numbers on the passbook of pensioners/family pensioners.
Yours faithfully
(Partha Choudhuri)
General Manager
सरकार� एव ं बक� लेखा �वभाग, केन्द्र�य कायार्लय, मंबु ई स�ट्रल रेल्व े स्टेशन के सामने, भायखला, मंबु ई 400 008
Department of Government & Bank Accounts, Central Office, Opp. Mumbai Central Railway Station, 4th Floor, Byculla, Mumbai 400 008
Telephone: (022) 2308 4121, Fax No. (022) 2300 0370/2301 6072/2301 0095, e-mail: pcgmdgbaco@rbi.org.in
�हन्द� आसान है, इसका प्रयोग बढ़ाइए ।