**Policy Summary: RBI Mandates CIMS Reporting for Internet and Mobile Banking Returns**
Effective immediately, the Reserve Bank of India (RBI) mandates the submission of Internet Banking (Return Code R065) and Mobile Banking (Return Code R102) returns through the Centralised Information Management System (CIMS). This directive applies to all Scheduled Commercial Banks (SCBs), including Regional Rural Banks (RRBs), Urban Cooperative Banks (UCBs), State Cooperative Banks (StCBs), District Central Cooperative Banks (DCCBs), Payment Banks, and Small Finance Banks.
Reporting commenced with the August 2025 reporting period, with submissions due by the 7th of the succeeding month (e.g., August 2025 return due by September 7, 2025). Admin users for each reporting entity have already been created in CIMS, and they are responsible for creating login credentials for users submitting these returns.
The CIMS portal is accessible at https://cims.rbi.org.in/login. This directive is issued under Section 12 read with Section 19 of the Payment and Settlement Systems Act, 2007, and non-compliance will result in penal action.
For inquiries, contact Saurabh Nath, Chief General Manager, Department of Payment and Settlement Systems, Central Office, at cgmdpsscorbi.org.in or via phone at 9122 2264 4995, or fax at 9122 2265 9566, 2269 1557. The central office is located at 14th Floor, Central Office Building, Shahid Bhagat Singh Road, Fort, Mumbai 400 001.
Key Entities Referenced
Reserve Bank of India: The central bank of India, responsible for regulating the banking system.
SCBs including RRBs, UCBs, StCBs, DCCBs, Payment Banks and Small Finance Banks: Various types of banks regulated by the Reserve Bank of India, including Scheduled Commercial Banks, Regional Rural Banks, Urban Co-operative Banks, State Co-operative Banks, District Central Co-operative Banks, Payment Banks, and Small Finance Banks.
Centralised Information Management System: Next generation data warehouse of the Reserve Bank of India (RBI) referred as CIMS.
Internet Banking Return: A regulatory return (R065) that banks are required to submit monthly.
Mobile Banking Return: A regulatory return (R102) that banks are required to submit monthly.
Payment and Settlement Systems Act, 2007: The Indian law under which the instructions in the notification are issued.
Department of Payment and Settlement Systems: A department within the Reserve Bank of India.
Mumbai, Maharashtra: City in India where the Central Office of the Reserve Bank of India is located.
बेटी बचाओ
बेटी पढ़ाओ
भारतीय �रज़वर् बैंक
RESERVE BANK OF INDIA
www.rbi.org.in
RBI/2025-26/77
CO.DPSS.ODD.No.S604/06-08-024/2025-2026 September 05, 2025
To
All SCBs (including RRBs), UCBs, StCBs, DCCBs, Payment Banks and Small Finance
Banks
Madam / Dear Sir,
Returns – Department of Payment and Settlement Systems – Submission in CIMS
Following the launch of the next generation datawarehouse of the Reserve Bank of India
i.e. Centralised Information Management System (CIMS), it has now been decided to
commence the reporting of the following returns in CIMS:
Sr. No. Return Name Return Code Frequency
1 Internet Banking Return R065 Monthly
2 Mobile Banking Return R102 Monthly
2. Accordingly, you are advised to submit the returns listed above on the CIMS portal
(https://cims.rbi.org.in/#/login) for the reporting period August 2025 onwards as per the
reporting guidelines.
3. The Admin Users for each reporting entity have been created in CIMS. The login
credentials for the users who will be submitting these two returns need to be created by
the Admin Users of the respective entity.
4. As per the extant practice, the returns for every month should be submitted by the 7th
of the succeeding month (i.e. return for August 2025 should be submitted by September
07, 2025). This is issued under Section 12 read with Section 19 of the Payment and
Settlement Systems Act, 2007. Non-compliance with the instruction will be liable to penal
action.
Yours faithfully,
(Saurabh Nath)
Chief General Manager
भुगतान और िनपटान प्रणाली िवभाग, केंद्रीय कायार्लय, 14वी मंिजल, केंद्रीय कायार्लय भवन, शहीद भगत िसंह मागर्, फोटर्, मु�ई – 400 001
फोन: (91-22) 2264 4995, फै� Fax: (91-22) 2265 9566, 2269 1557, ई-मेल: cgmdpssco@rbi.org.in
Department of Payment and settlement Systems, Central Office, 14th Floor, Central Office Building, Shahid Bhagat Singh Road, Fort, Mumbai –
400 001.
Phone: (91-22) 2264 4995, Fax: (91-22) 2265 9566, 2269 1557, Email: cgmdpssco@rbi.org.in
िहंदी आसान है, इसका प्रयोग बढ़ाइए