Executive Summary:
This circular from the Reserve Bank of India addresses the review of regulatory frameworks for Housing Finance Companies (HFCs) and harmonizes regulations applicable to both HFCs and Non-Banking Finance Companies (NBFCs). It outlines revised regulations detailed in the Annex, with changes taking effect from January 1, 2025. The circular modifies existing Master Directions to reflect these changes.
Key Points / Main Content:
Harmonization of HFC and NBFC Regulations:
* Revised regulations for HFCs and NBFCs are detailed in Parts A and B of the Annex, respectively, to align regulations considering the specialized nature of HFCs.
Public Deposit Regulations for HFCs:
* HFCs accepting public deposits will move towards the regulatory regime applicable to deposit-taking NBFCs.
* Liquid assets to be maintained by deposit-taking HFCs will increase to 15% of public deposits in a phased manner, reaching 15% by July 1, 2025.
* Regulations on safe custody of liquid assets for HFCs are aligned with NBFCs.
* HFCs must ensure full asset cover for public deposits.
* Minimum investment grade credit rating is required for HFCs to accept public deposits. HFCs with ratings below investment grade cannot renew or accept fresh deposits.
* The ceiling on quantum of public deposits for compliant HFCs is reduced from 3 times to 1.5 times of net owned fund.
* HFCs can accept or renew public deposits repayable after twelve months but not later than sixty months.
* Regulations on branches and appointment of agents to collect deposits, as per NBFC guidelines, now apply to HFCs.
* Deposit taking HFCs shall fix Board-approved internal limits separately within the limit of direct investment, for investments in unquoted shares.
Other Instructions Applicable to HFCs:
* HFCs are allowed to hedge risks and issue co-branded credit cards.
* HFCs can participate in exchange-traded currency derivatives and interest rate futures, subject to Reserve Bank guidelines.
* HFCs are permitted to participate in the Credit Default Swaps (CDS) market as users only, to hedge their credit risk on corporate bonds they hold.
* HFCs can issue co-branded credit cards, following Master Direction guidelines.
* HFCs must finalize balance sheets within 3 months of the year ending March 31 and require NHB approval for balance sheet date extensions.
* Information System (IS) Audits must be conducted as per the periodicity prescribed in Master Direction on Information Technology Governance, Risk, Controls and Assurance Practices.
* Investments through Alternative Investment Funds (AIF) by HFCs within the same group are treated in the same manner.
* HFCs acting as Financial Information Providers or Users in the Account Aggregator (AA) ecosystem must adopt technical specifications published by ReBIT.
Public Deposit Regulations for NBFCs:
* NBFCs must acknowledge the receipt of nomination forms, irrespective of customer demand.
* NBFCs shall devise a proper system of acknowledging the receipt of duly completed form of nomination, cancellation and/or variation of the nomination.
* The intimation period for maturity of deposits to depositors is reduced from two months to 14 days.
* NBFCs may maintain deposit details on a centralized computer database, with quarterly updates sent to branches.
* Tiny deposits may prematurely be paid to individual depositors, at the request of the depositor, before the expiry of three months from the date of acceptance of such deposits, in entirety, without interest.
* In case of other public deposits, not more than fifty per cent of the amount of the principal sum of deposit or ₹5 lakh, whichever is lower, may be prematurely paid to individual depositors, at the request of the depositors, before the expiry of three months from the date of acceptance of such deposits, without interest.
Other Instructions Applicable to NBFCs:
* The Audit Committee of applicable NBFCs must ensure that an Information System Audit is conducted as per the periodicity prescribed in Master Direction on Information Technology Governance, Risk, Controls and Assurance Practices.
Impact Analysis
Housing Finance Companies (HFCs):
Impact: Stricter regulation of public deposit acceptance, alignment with NBFC norms, new guidelines for hedging, credit cards, and IT practices.
Action Required: Review and update policies and systems to comply with revised deposit regulations, hedging guidelines, credit card issuance rules, IT audit requirements, and Account Aggregator technical specifications.
Non-Banking Finance Companies (NBFCs):
Impact: Changes to nomination rules, deposit maturity intimations, IS audit periodicity and revisions to public deposit repayment rules in emergent situations.
Action Required: Modify nomination acknowledgment procedures, reduce deposit maturity intimation period, update IT audit schedules, and update registers of deposits. Ensure compliance with new norms.
Reserve Bank of India (RBI):
Impact: Overseeing the harmonized regulatory framework for HFCs and NBFCs.
Action Required: Monitor compliance with the new regulations and update relevant Master Directions.
National Housing Bank (NHB):
Impact: HFCs will need to inform NHB if asset cover falls short for public deposits and seek approval for balance sheet extensions.
Action Required: Monitor HFC compliance and assess balance sheet extension requests.
Key Entities Referenced
Housing Finance Companies (HFCs): Financial institutions primarily engaged in providing finance for housing.
Non-Banking Finance Companies (NBFCs): Financial institutions that provide banking services without holding a banking license.
National Housing Bank (NHB): An apex financial institution for housing in India.
Master Direction Non-Banking Financial Company - Housing Finance Company (Reserve Bank) Directions, 2021: A set of guidelines and regulations issued by the Reserve Bank of India for Housing Finance Companies.
Master Direction Non-Banking Financial Companies Acceptance of Public Deposits (Reserve Bank) Directions, 2016: A set of guidelines and regulations issued by the Reserve Bank of India concerning the acceptance of public deposits by Non-Banking Financial Companies.
Master Direction Reserve Bank of India (Non-Banking Financial Company - Scale Based Regulation) Directions, 2023: A set of guidelines and regulations issued by the Reserve Bank of India for Non-Banking Financial Companies, based on their scale of operation.
Reserve Bank of India (RBI): The central bank of India responsible for regulating the Indian financial system.
Mumbai, Maharashtra: The city where the Central Office of the Department of Regulation, Reserve Bank of India is located.
भारतीय �रज़व र् बकैं
RESERVE BANK OF INDIA
www.rbi.org.in
RBI/2024-25/61
DOR.FIN.REC.No.34/03.10.136/2024-25 August 12, 2024
All Housing Finance Companies (HFCs)
All Non-Banking Finance Companies (NBFCs)
Dear Sir/ Madam,
Review of regulatory framework for HFCs and harmonisation of regulations
applicable to HFCs and NBFCs
Please refer to the circular DOR.NBFC (HFC).CC.No.118/03.10.136/2020-21 dated
October 22, 2020. In terms of para 4 of the above circular, it was advised that further
harmonisation of regulations applicable to HFCs and NBFCs will be taken up in a
phased manner over the next two years to ensure that the transition is achieved with
least disruption.
2. Since the transfer of regulation of HFCs from National Housing Bank (NHB) to
Reserve Bank with effect from August 09, 2019, various regulations have been issued
treating HFCs as a category of NBFCs. To be consistent with this policy stance and
as stated in para 4 of the aforementioned circular, an analysis of regulations applicable
to HFCs and NBFCs was undertaken, with an objective of harmonising these
regulations, duly considering specialised nature of the HFCs.
3. Accordingly, based on a review of the extant regulations applicable to HFCs
prescribed vide Master Direction – Non-Banking Financial Company – Housing
Finance Company (Reserve Bank) Directions, 2021, it has been decided to issue
revised regulations as detailed in the Part A of Annex. As part of the exercise, certain
िविनयमन िवभाग, केंिद्रय कायार्लय, 2री मंिजल, मु� कायार्लय भवन, शहीद भगत िसंह मागर्, फोटर्, मुंबई 400 001
दूर�नी:022-22603000, ई मेल:cgmicdor@rbi.org.in
Department of Regulation, Central Office, 2nd Floor, Main Office Building, Shahid Bhagat Singh Marg, Fort, Mumbai – 400 001
Tel No: 022-22603000, Email: cgmicdor@rbi.org.in
िहंदी आसान है ,इसका प्रयोग बढाईयेregulations applicable to NBFCs have also been reviewed and revised regulations are
detailed in Part B of Annex. The revised regulations shall be applicable with effect
from January 01, 2025.
4. The relevant Master Directions – Non-Banking Financial Company – Housing
Finance Company (Reserve Bank) Directions, 2021, Non-Banking Financial
Companies Acceptance of Public Deposits (Reserve Bank) Directions, 2016 and
Master Direction – Reserve Bank of India (Non-Banking Financial Company– Scale
Based Regulation) Directions, 2023 are being modified accordingly.
Yours faithfully,
(J. P. Sharma)
Chief General Manager
2Annex
Part A
Section I: Guidelines regarding Acceptance of Public Deposits
(applicable only to HFCs holding CoR to accept/ hold public deposits)
1. Currently, HFCs accepting public deposits are subject to more relaxed prudential
parameters on deposit acceptance as compared to NBFCs. Since the regulatory
concerns associated with deposit acceptance are same across all categories of
NBFCs, it has been decided to move HFCs towards the regulatory regime on deposit
acceptance as applicable to deposit-taking NBFCs and specify uniform prudential
parameters as prescribed under Master Direction – Non-Banking Financial Companies
Acceptance of Public Deposits (Reserve Bank) Directions, 2016. Accordingly, the
revised regulations as stated in subsequent paragraphs would be applicable to HFCs
accepting or holding public deposits.
Maintenance of a minimum percentage of liquid assets
2. Currently, in terms of Section 29B of the NHB Act, 1987, deposit taking HFCs are
required to maintain 13 per cent liquid assets against public deposits held by them. In
exercise of powers conferred under Section 29B of NHB Act, 1987, it has now been
decided that all deposit taking HFCs shall maintain, on an ongoing basis, liquid assets
to the extent of 15 per cent of the public deposits held by them, in a phased manner
as specified below:
Timeline Unencumbered Total liquid assets along with
approved securities, unencumbered approved
to be held as a per securities to be held as a per cent
cent of public of public deposits
deposits
Currently 6.50% 13%
January 01, 2025 8.00% 14%
July 01, 2025 10% 15%
Safe Custody of Liquid Assets
3. Deposit taking HFCs are required to maintain liquid assets under Section 29B of
NHB Act and such liquid assets shall be entrusted for safe custody with specified
entities as stated in para 40 of Master Direction – Non-Banking Financial Company –
3Housing Finance Company (Reserve Bank) Directions, 2021. It has been decided that
the regulations on safe custody of liquid assets for HFCs shall be aligned with those
of NBFCs in the interest of harmonization of regulations. Accordingly, the instructions
contained in para 33 of Master Direction – Non-Banking Financial Companies
Acceptance of Public Deposits (Reserve Bank) Directions, 20161 on Safe Custody of
Liquid Assets / Collection of Interest on SLR Securities shall, mutatis-mutandis, be
applicable to deposit taking HFCs; and the existing regulations on Safe custody of
approved securities as contained in para 40 of Master Direction – Non-Banking
Financial Company – Housing Finance Company (Reserve Bank) Directions, 2021
shall stand repealed.
Full cover for public deposits
4. HFCs shall ensure that full asset cover is available for public deposits accepted by
them at all times in terms of para 42.1 of Master Direction – Non-Banking Financial
1
33. Safe Custody of Liquid Assets
(1) every non-banking financial company shall -
(i) open a Subsidiary General Ledger (SGL) account with the Bank or a Gilt account with Constituent's Subsidiary General Ledger (CSGL)
account holder or a dematerialized account with a depository through a depository participant registered with the Securities and Exchange
Board of India and keep the unencumbered approved securities required to be maintained by it in pursuance of section 45-IB of the RBI Act
and the Directions as specified in Chapter III of these directions in such account;
(ii) designate one of the scheduled commercial banks, in the place where the registered office of the non-banking financial company is situated,
as its designated banker and entrust, in physical form, to such bank or the SHCIL the unencumbered term deposits in any scheduled commercial
bank maintained by it in pursuance of directions as specified in Chapter III of these directions;
and intimate the name and address of such entity where it has opened its gilt account or the depository (and the depository participant) where
it has held its dematerialised account, in writing, to the Regional Office of the Bank under whose jurisdiction the registered office of the
company is situated, as specified in First Schedule hereto:
Provided that where a non-banking financial company intends to entrust the securities specified in clause (ii) above with the entity, at a place
other than the place at which its registered office is located, it may do so with the prior approval, in writing, of the Regional Office of the Bank
under whose jurisdiction the registered office of the company is situated, as specified in First Schedule hereto:
Provided further that the government securities held in the said SGL account or gilt account or dematerialised account, shall not be traded,
either by entering into ready forward contracts, including reverse ready forward contracts, or otherwise, except, by following the procedure
and to the extent, as hereinafter specified.
(2) The securities mentioned in sub-paragraph (1) above shall continue to be kept as specified therein for the benefit of the depositors and
shall not be withdrawn or encashed or otherwise dealt with by the non-banking financial company except for repayment to the depositors with
the prior approval of Reserve Bank of India:
Provided that,
(i) a non-banking financial company may withdraw a portion of such securities in proportion to the reduction of its public deposits duly
certified to that effect by its auditor;
(ii) the market value of these securities shall, at no point of time, be less than the percentage of public deposits as specified in the directions
as specified in Chapter III of these directions.
(3) Where the non-banking financial company intends to trade, either by entering into ready forward contracts, including reverse ready forward
contracts, or otherwise, in the government securities that are held in excess of the requirement under section 45-IB of the Act and directions
as specified in Chapter III of these directions, the same shall be undertaken by opening a separate SGL account or gilt account or dematerialised
account, subject to the Bank’s instructions in the matter, for keeping such excess government securities.
(4) In order to protect the interest of depositors, an exclusive SGL or gilt account or dematerialized account to hold Government securities
shall be maintained for securities held for the purpose of compliance with section 45-IB of the Act. This account shall be operated only for
purchase or sale of securities due to increase or decrease in the quantum of public deposits or withdrawal of securities for encashment on
maturity or for repayment to depositors in special circumstances.
4Company – Housing Finance Company (Reserve Bank) Directions, 2021. Henceforth,
it would be incumbent upon the HFC concerned to inform NHB in case the above asset
cover falls short of the liability on account of public deposits.
Rating of deposits, ceiling on quantum of deposits and period of deposits
5. To be eligible for accepting public deposits, the deposit taking HFCs shall invariably
obtain minimum investment grade credit rating as specified in para 25 of Master
Direction – Non-Banking Financial Company – Housing Finance Company (Reserve
Bank) Directions, 2021 at least once a year. In case their credit rating is below the
minimum investment grade, such HFCs shall not renew existing deposits or accept
fresh deposits thereafter till they obtain an investment grade credit rating.
6. The ceiling on quantum of public deposits held by deposit taking HFCs, which
comply with all prudential norms and minimum investment grade credit rating as
specified, shall stand reduced from 3 times to 1.5 times of net owned fund. Deposit
taking HFCs holding deposits in excess of the revised limit shall not accept fresh public
deposits or renew existing deposits till they conform to the revised limit. However, the
existing excess deposits will be allowed to run off till maturity.
7. Currently, HFCs are allowed to accept or renew public deposits repayable after a
period of twelve months or more but not later than one hundred and twenty months
from the date of acceptance or renewal of such deposits. It has been decided that
henceforth, the public deposits accepted or renewed by HFCs shall be repayable after
a period of twelve months or more but not later than sixty months. Existing deposits
with maturities above sixty months shall be repaid as per their existing repayment
profile.
Branches and appointment of agents to collect deposits
8. In terms of para 30 of Master Direction – Non-Banking Financial Companies
Acceptance of Public Deposits (Reserve Bank) Directions, 2016, deposit taking
NBFCs are subject to regulations on opening of branches and appointment of agents
to collect deposits. However, similar regulations are not prescribed in case of HFCs.
In the interest of alignment of regulations, it has been decided that henceforth, the
5instructions contained in para 30 of Master Direction – Non-Banking Financial
Companies Acceptance of Public Deposits (Reserve Bank) Directions, 20162 on
Branches and appointment of agents to collect deposits shall, mutatis-mutandis, be
applicable to deposit taking HFCs, and necessary notification by HFCs as required in
these instructions shall be sent to NHB.
Explanation:
(a) HFCs not fulfilling the criteria as prescribed in paragraph 30 (1)(i)(b) of Master
Direction – Non-Banking Financial Companies Acceptance of Public Deposits
(Reserve Bank) Directions, 2016 and having branches or agents outside the State of
its registration, shall not accept fresh deposits or renew existing deposits in these
branches, till the time the above criteria are fulfilled. The existing deposits accepted
through these branches/ agents may be serviced as per their existing repayment
profile.
(b) HFCs not fulfilling the above criteria, may undertake permissible business other
than acceptance/ renewal of deposits in branches outside the State of its registration.
However, they shall not conduct deposit-taking activity in any manner through these
branches/ agents till the time they fulfil the above conditions.
Restrictions on investments in unquoted shares
9. Deposit taking NBFCs are subject to restrictions on investments in unquoted shares
in terms of para 40 of Master Direction – Non-Banking Financial Companies
Acceptance of Public Deposits (Reserve Bank) Directions, 2016. Such restrictions are
not applicable to deposit taking HFCs but there are limits prescribed on exposure to
capital market vide para 23 of Master Direction – Non-Banking Financial Company –
2
30. Branches and appointment of agents to collect deposits
(1) No non-banking financial company shall open its branch or appoint agents to collect deposits except as provided hereunder:
(i) a non-banking financial company having the certificate of registration issued under section 45-IA of the RBI Act and otherwise entitled to
accept public deposits as per paragraph 12 of these Directions, shall open its branch or appoint agents if its
Within the State where its registered office is
(a) NOF is up to Rs. 50 crore
situated; and
(b) NOF is more than Rs. 50 crore and its credit rating
Anywhere in India
is AA or above
Explanation: A non-banking financial company with asset size greater than ₹50 crore and credit rating below AA, shall not be eligible to open
branches anywhere in the country and can open branches only within the state where its registered office is situated.
(2) (i) for the purpose of opening a branch, a non-banking financial company shall notify to the Bank of its intention to open the proposed
branch;
(ii) on receipt of such advice, the Bank may, on being satisfied that in the public interest or in the interest of the concerned non-banking
financial company or for any other relevant reasons to be recorded, reject the proposal and communicate the same to the non-banking financial
company;
(iii) if no advice of rejection of the proposal under (ii) above is communicated by the Bank within 30 days from the receipt of such advice, the
non-banking financial company may proceed with its proposal.
6Housing Finance Company (Reserve Bank) Directions, 2021. It is advised that
henceforth, deposit taking HFCs shall fix Board-approved internal limits separately
within the limit of direct investment, for investments in unquoted shares of another
company which is not a subsidiary company or a company in the same group of the
HFC. Such Board-approved internal limit shall form part of overall limits and sub-limits
for exposure to capital market for deposit taking HFCs.
Explanation – While calculating the ceiling on investment in unquoted shares,
investments in such shares of all companies shall be aggregated.
Provided that the ceiling on the investment in unquoted shares shall not be applicable
to an HFC in respect of investment in the equity capital of an insurance company upto
the extent specifically permitted, in writing, by the Reserve Bank.
Section II: Other instructions
(applicable to HFCs)
10. It has been decided that, like NBFCs, HFCs shall be allowed to hedge the risks
arising out of their operations and to issue co-branded credit cards. Further, based on
stakeholders’ feedback, a review of certain existing HFC regulations has also been
undertaken. Relevant regulations for HFCs are given in the following paragraphs.
Participation in exchange traded currency derivatives3
11. In order to hedge their underlying exposures, HFCs are allowed to participate in
the following SEBI recognized exchanges, as clients, subject to adherence to relevant
instructions as issued by the Reserve Bank:
11.1. Participation in Currency Futures – All HFCs can participate in currency futures
exchanges, subject to the guidelines issued in the matter by Foreign Exchange
Department of the Reserve Bank and necessary disclosures in balance sheet in
accordance with guidelines issued by SEBI.
11.2. Participation in Currency Options – Non-deposit taking HFCs with asset size of
₹1000 crore and above can participate in currency options exchanges subject to the
guidelines issued in the matter by Foreign Exchange Department of the Reserve Bank
3 HFCs may continue to participate in permitted currency derivatives in OTC market, as hitherto, for hedging their underlying exposures,
subject to adherence to relevant instructions as issued by the Reserve Bank.
7and necessary disclosures in balance sheet in accordance with guidelines issued by
SEBI.
Participation in Interest Rate Futures4
12.1. All HFCs can participate in the designated Interest rate Futures (IRF) exchanges
recognized by SEBI, as clients, subject to adherence to instructions contained in
Rupee Interest Rate Derivatives (Reserve Bank) Directions, 2019 dated June 26,
2019, as amended from time to time, for the purpose of hedging their underlying
exposures.
12.2. Non-deposit taking HFCs with asset size of ₹1,000 crore and above (as per
audited balance sheet of immediately preceding financial year) are permitted to
participate in the interest rate futures market on recognized stock exchanges, as
trading members, subject to adherence to instructions contained in Rupee Interest
Rate Derivatives (Reserve Bank) Directions, 2019 dated June 26, 2019, as amended
from time to time.
Credit Default Swaps (CDS)
13. HFCs are permitted to participate in CDS market as users only and they shall buy
credit protection only to hedge their credit risk on corporate bonds they hold. They
shall not sell protection and hence, shall not enter into short positions in the CDS
contracts. However, they are permitted to exit their bought CDS positions by unwinding
them with the original counterparty or by assigning them in favour of buyer of the
underlying bond or by assigning the contract to any other eligible market participant
through novation (only in case of events such as winding-up or mergers/ acquisitions)5.
Apart from complying with relevant instructions governing CDS, HFCs, as users, shall
also ensure adherence to the guidelines as provided in Annex XIV of Master Direction
– Reserve Bank of India (Non-Banking Financial Company– Scale Based Regulation)
Directions, 2023, as amended from time to time, which shall be applicable, mutatis-
mutandis, to them.
4 HFCs may continue to participate in Forward Rate Agreements and Interest Rate Swaps in OTC market, as hitherto, for hedging their
underlying exposures, subject to adherence to relevant instructions as issued by the Reserve Bank.
5 Regulations on novation are applicable to HFCs as well as NBFCs.
8Issue of co-branded credit cards
14. HFCs are allowed to issue co-branded credit cards, subject to the instructions
prescribed in Master Direction – Credit Card and Debit Card – Issuance and Conduct
Directions, 2022, as amended from time to time.
Accounting Year
15. With regard to accounting year, all HFCs are required to prepare their financial
statements for the year ending on the 31st day of March. It has been decided that
HFCs shall finalise their balance sheet within 3 months from the date to which it
pertains. Further, whenever an HFC intends to extend the date of its balance sheet
as per the provisions of Companies Act, it shall take prior approval of NHB before
approaching Registrar of Companies (RoC) for this purpose. In cases where NHB and
RoC grants extension of time, the HFC shall furnish to NHB a proforma balance sheet
(unaudited) as on March 31 of the year and the returns due on the said date.
Periodicity of IS Audit
16. Attention is invited to para 50.1.2 of Master Direction – Non-Banking Financial
Company – Housing Finance Company (Reserve Bank) Directions, 2021 wherein
periodicity of IS Audit is prescribed. It is now advised that the Audit Committee must
ensure that an Information System Audit is conducted as per the periodicity prescribed
in Master Direction on Information Technology Governance, Risk, Controls and
Assurance Practices dated November 07, 2023, as amended from time to time.
Investment through Alternative Investment Funds for calculation of NOF
17. In terms of Section 29A of the National Housing Bank Act, 1987, the investments/
loans/ exposures to subsidiaries, companies in the same group and other HFCs, in
excess of 10 per cent of owned fund, is reduced from the owned fund, in order to arrive
at Net Owned Fund (NOF) of an HFC. In this context, while arriving at the NOF,
investment made by HFC in entities of the same group, either directly or indirectly, for
example through an Alternative Investment Fund (AIF), shall be treated in the same
manner, provided the funds in the AIF (company) have come from HFC to the extent
of 50% or more; or where the beneficial owner in the case of AIF (trust) is the HFC
and 50% of the funds in the Trust have come from the HFC. For this purpose,
9“beneficial ownership” would mean holding the power to make or influence decisions
in the Trust and being the recipient of benefits arising out of the activities of the Trust.
Technical Specifications for all participants of Account Aggregator ecosystem
18. In terms of provisions of para 3(1)(xi) and 3(1)(xii) of Master Direction – Non-
Banking Financial Company – Account Aggregator (Reserve Bank) Directions, 2016,
HFCs fall under the definition of ‘Financial Information Provider’ and ‘Financial
Information User’ in the Account Aggregator (AA) ecosystem. NBFC-Account
Aggregator (AA) consolidates financial information, as defined in para 3(1)(ix) of the
Master Direction, of a customer held with different financial entities, spread across
financial sector regulators adopting different IT systems and interfaces. In order to
ensure that such movement of data is secured, duly authorised, smooth and seamless,
it has been decided to put in place a set of core technical specifications for the
participants of the AA ecosystem. Reserve Bank Information Technology Private
Limited (ReBIT), has framed these specifications and published the same on its
website (www.rebit.org.in). HFCs acting either as ‘Financial Information Provider’ or
‘Financial Information User’ are expected to adopt the technical specifications
published by ReBIT, as updated from time to time.
10Part B
Section III: Guidelines regarding Acceptance of Public Deposits
(applicable only to NBFCs holding CoR to accept/ hold public deposits)
Nomination rules
19. As per para 32 of Master Direction – Non-Banking Financial Companies
Acceptance of Public Deposits (Reserve Bank) Directions, 2016, NBFCs which are
accepting public deposits need to comply with the provision of the Banking Companies
(Nomination) Rules, 1985. In terms of the Rule 2(9) of the said rules, NBFCs are
required to acknowledge in writing to the depositor/s the filling of the relevant duly
completed form of nomination, cancellation and/or variation of the nomination. It is now
advised that NBFCs shall devise a proper system of acknowledging the receipt of duly
completed form of nomination, cancellation and/or variation of the nomination. Such
acknowledgement shall be given to all the customers irrespective of whether the same
is demanded by the customers. Further, NBFCs shall introduce the practice of
recording on the face of the passbooks/ receipts the position regarding availment of
nomination facility with the legend “Nomination Registered” and they shall also indicate
the name of the Nominee in the passbook/ receipt, in case the customer is agreeable
to the same.
Repayment of public deposit in order to meet certain expenses of an emergent
nature
20. Attention is invited to chapter V of Master Direction – Non-Banking Financial
Companies Acceptance of Public Deposits (Reserve Bank) Directions, 2016. It has
been now decided that for a non-banking financial company not being a problem Non-
Banking Financial Company6, in order to meet certain expenses of an emergent
nature, subject to the satisfaction of the NBFC concerned about such circumstances–
6 ‘Problem non-banking financial company’ means a non-banking financial company which -
(i) has refused or failed to meet within five working days any lawful demand for repayment of the matured public deposits; or
(ii) intimates the CLB under section 58AA of the Companies Act, 1956, about its default to a small depositor in repayment of any public
deposit or part thereof or any interest thereupon; or
(iii) approaches the Bank for withdrawal of the liquid asset securities to meet its deposit obligations; or
(iv) approaches the Bank for any relief or relaxation or exemption from the provisions of these Directions or from that of Master Direction –
Reserve Bank of India (Non-Banking Financial Company – Scale Based Regulation) Directions, 2023 for avoiding default in meeting public
deposit or other obligations; or
(v) has been identified by the Bank to be a problem non-banking financial company either suo moto or based on the complaints from the
depositors about non-repayment of public deposits or on complaints from the company’s lenders about non-payment of dues;
1120.1. ‘Tiny deposits’7 may prematurely be paid to individual depositors, at the request
of the depositor, before the expiry of three months from the date of acceptance of such
deposits, in entirety, without interest;
20.2. In case of other public deposits, not more than fifty per cent of the amount of the
principal sum of deposit or ₹5 lakh, whichever is lower, may be prematurely paid to
individual depositors, at the request of the depositors, before the expiry of three
months from the date of acceptance of such deposits, without interest; the remaining
amount with interest at the contracted rate shall be governed by the provisions of the
extant directions as applicable for public deposits;
Provided that in cases of critical illness, hundred per cent of the amount of the principal
sum of deposit, may be prematurely paid to individual depositors, at the request of the
depositors, before the expiry of three months from the date of acceptance of such
deposits, without interest.
Explanation:
a. For this purpose, expenses of an emergent nature include medical emergency or
expenses due to natural calamities/ disaster as notified by the concerned Government/
authority.
b. For the definition of ‘Critical illness’, NBFCs shall be guided by the IRDAI (Health
Insurance) Regulations, 2016 and the guidelines issued thereunder, as amended from
time to time.
c. The amount as per these provisions shall also apply to the existing deposit contracts
wherein the individual depositor does not have a right to premature withdrawal of the
deposit before the expiry of three months.
Intimation of maturity of deposits to depositors
21. As per para 17 of Master Direction – Non-Banking Financial Companies
Acceptance of Public Deposits (Reserve Bank) Directions, 2016, NBFCs need to
intimate the details of maturity of the deposit to the depositor at least two months
before the date of maturity of the deposit. It has been decided to reduce the period
from two months to 14 days. Accordingly, it shall be the obligation of NBFC to intimate
the details of maturity of the deposit to the depositor at least 14 days before the date
7 ‘Tiny deposit’ means the aggregate amount of public deposits not exceeding ₹10,000/- standing in the name of the sole or the first named
depositor in the same capacity in all the branches of the non-banking financial company.
12of maturity of the deposit.
Register of deposits
22. Attention is invited to Para 29 of Master Direction – Non-Banking Financial
Companies Acceptance of Public Deposits (Reserve Bank) Directions, 2016. It is
advised that NBFCs may maintain the particulars/ details of the deposits, as required
under the above-mentioned para, on centralized computer database; provided the
authenticated particulars of public deposits are sent to the respective branches,
updating the information on quarterly basis i.e. as on March 31, June 30, September
30 and December 31, every year irrespective of the fact that the branch does not open
deposit accounts. The information pertaining to a quarter should reach the branch
concerned before the 10th day of the next quarter.
Safe Custody of Liquid Assets
23. Deposit taking NBFCs are required to maintain liquid assets under Section 45-IB
of the RBI Act and such liquid assets shall be entrusted for safe custody with specified
entities as stated in para 33 of Master Direction – NBFC- Acceptance of Public
Deposits Directions, 2016. Since approved securities are now being maintained only
in dematerialized form, the provisions of para 33(5) of these directions are withdrawn.
Section IV: Other instructions
(applicable to NBFCs)
Periodicity of IS Audit
24. Attention is invited to para 94.1.2 of Master Direction – Reserve Bank of India
(Non-Banking Financial Company– Scale Based Regulation) Directions, 2023 wherein
periodicity of IS Audit is prescribed. It is now advised that the Audit Committee of
applicable NBFCs must ensure that an Information System Audit is conducted as per
the periodicity prescribed in Master Direction on Information Technology Governance,
Risk, Controls and Assurance Practices dated November 07, 2023, as amended from
time to time.
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