Strengthening Trade Facilitation through Institutionalised Consultation Mechanisms

520/12/2022-Cus-VI I/125832/2025 Circular No. 21/2025-Customs File No. 520/12/2022-Cus-VI Government of India Ministry of Finance Department of Revenue Central Board of Indirect Taxes and Customs (Customs Policy Wing) **** Room No.229A, North Block, New Delhi Dated: 12-09-2025 To, All Principal Chief Commissioners/ Chief Commissioners of Customs/ Customs (Preventive)/ Central Tax and Customs. All Principal Commissioners/ Commissioners of Customs /Customs (Preventive). All Principal Director Generals/ Director Generals of Directorates under CBIC. Subject: Strengthening Trade Facilitation through Institutionalised Consultation Mechanisms – Reg. The Central Board of Indirect Taxes and Customs (CBIC) has implemented wide-ranging reforms focusing on digitisation, transparency, and trade facilitation. Within this context, Customs Clearance Facilitation Committees (CCFCs) and Permanent Trade Facilitation Committees (PTFCs), established under Circular Nos. 42/2013-Customs and 13/2015-Customs respectively, have played pivotal roles in stakeholder engagement and issue resolution. 2. With evolving trade patterns, increasing reliance on digital processing, and a growing emphasis on measurable service delivery, CBIC has reviewed the composition and functioning of PTFCs and CCFCs. This Master Circular consolidates and supersedes earlier guidelines to realign these committees besides taking measures keeping in view current priorities of consultative decision- making, stakeholders’ engagement and grievance redressal, and integration with national trade facilitation objectives. 2.1 It has been decided that PTFCs shall now meet fortnightly, while CCFCs shall meet once in two months. Revised composition and ToRs for PTFC and CCFC are annexed as Annexures 1 and 2 respectively.520/12/2022-Cus-VI I/125832/2025 2.2 The composition of PTFCs has been significantly broadened to include representatives from DGFT, custodians, PGAs, shipping lines, logistics service providers, trade councils, and Customs Brokers, besides existing trade participants. Similarly, CCFCs now include, in addition to senior Customs officers, representatives from Ministries of Shipping, Railways, Highways, Civil Aviation, and senior functionaries from PGAs operating under SWIFT. The inclusion of representatives from DG Systems (ICES/ICEGATE), NCTC, and Directorate of Logistics aims to strengthen systemic improvement and inter-agency coordination. 2.3 The Terms of Reference (ToR) of both committees have been revised to further include: Ensure timely resolution of grievances and bottlenecks Monitor performance of digital grievance tools like TSKs, AEM and ICEGATE helpdesk Escalate unresolved issues to NACs 3. Faceless Assessment has brought standardisation and uniformity in Customs processing. To address delays in clearance of live Bills of Entry, a tri- layered grievance redressal mechanism comprising the Anonymised Escalation Mechanism (AEM) [Circular 14/2021 & 23/2022-Customs], Turant Suvidha Kendras (TSKs) [Circular 45/2020], and National Assessment Centres (NACs) [Circulars 13/2023 & 40/2020] has been institutionalised. 3.1 The AEM allows ICEGATE-registered users to raise online grievances after filing the Bill of Entry. These are auto-routed to the concerned Additional/Joint Commissioner in the FAG, with anonymised identities and real-time tracking. Board has further directed DG Systems to revamp AEM mechanism and a suitable advisory will be issued on revamped AEM by DG Systems with suitable MIS to be available with senior Customs management. 3.2 The TSKs, established in each Customs Zone, serve as the physical and operational interface for facilitating Customs processes under Faceless Assessment. They facilitate clearance process of the trade by tracking of local grievances, coordination with assessment groups, and provide support to the trade in any procedural aspects. Officers posted at TSKs must proactively assist the trade in identifying delays and liaising with assessment officers for swift resolution. A consolidated list of all TSK is enclosed as Annexure-3. Further in order to ensure efficiency in functioning of TSK, a digital portal is being created to monitor timely resolution of grievances or any procedural requirement of trade.520/12/2022-Cus-VI I/125832/2025 3.3 All officers are required to constantly monitor AEM tickets and TSK-raised grievances and resolve all such grievances in a time bound manner. All Commissioners are required to closely monitor all such grievances. Further, National Assessment Centres (NACs) are inter-alia entrusted to monitor and analyse the grievances that are being raised due to non-uniformity in their respective FAGs. For effective monitoring of functioning of FAGs and redressal of import related grievances relating to Faceless Assessment, NACs have already been asked to have a separate cell and to take proactive measures to minimize grievances and conduct sectoral consultations every fortnightly. NAC convenors through separate cell shall also monitor grievances raised through AEM, TSK or through any other mechanism and coordinate for resolution focusing grievances pending for more than two days. Additionally, NACs shall provide guidance to FAGs to ensure uniformity in assessment practices and recommend systemic improvements based on grievance trends. To enable easy access, consolidated contact details of NACs have been provided at Annexure-4. 4. An increasing number of Customs-related grievances are received via social media platforms (e.g. ‘X’) and official email channels. Each zone shall establish a dedicated mechanism to monitor such grievances. Every grievance shall be acknowledged with a unique reference number and resolved appropriately in a time-bound manner. Frequently raised issues should be included in CCFC agenda for further deliberations. 5. A high level Customs Consultative Group (CCG) also engages with all trade and government stakeholders. The issue raised by trade get opportunity for redressal at multiple forum like PTFC, CCFC, NAC etc. However certain unresolved policy issues and issues having wider pan India implications should be flagged to CCG for comprehensive deliberations and appropriate course correction. All field formations are advised that grievances originating by any stakeholders from local Customs stations or specific ports must be discussed in the appropriate PTFC and CCFC platforms in consultation with relevant PGAs, custodians, and trade bodies and ensure that issues which can be resolved locally in consultation with trade should not be delayed by flagging to CCG. 6. Principal Chief Commissioners and Chief Commissioners are instructed to sensitise stakeholders and committee members, issue necessary Trade/Public Notices to reinforce consultative and grievance redressal mechanism and also inform any change in TSK or NAC. 7. Difficulty, if any, in the implementation of this circular may be brought to the notice of the Board.520/12/2022-Cus-VI I/125832/2025 8. Hindi version follows. Yours faithfully, (Suresh Kumar Meena) Dy. Commissioner/ OSD, Cus-VI 011-23095555 [Email:- uscus6-dor@gov.in]520/12/2022-Cus-VI I/125832/2025 Annexure-1 Composition and Terms of Reference (ToR) for Permanent Trade Facilitation Committee (PTFC) A. Composition: The PTFC shall be constituted at each Customs Station. The jurisdictional Pr. Commissioner or Commissioner of Customs, as the case may be, shall chair the meeting accompanied by all senior departmental officers. The Committee, in addition to senior Customs officers, shall include representatives from DGFT, custodians, PGAs, shipping lines, logistics service providers, trade councils, and Customs Brokers, besides existing trade participants. B. Terms of Reference (ToR): (i) Ensuring and monitoring expeditious clearance of imported and export goods in accordance with the timeline specified by the parent Ministry/ Department concerned. (ii) Identifying and removing bottlenecks, if any, for streamlining and easing the Customs clearance process of imported or export goods. Issues/concerns raised by trade/ Importers or Exporters during a month through grievances should also be included in the Agenda items for discussion in PTFC meeting. (iii) Resolving grievances of importers, exporters represented by trade bodies and industry and flagging the issues having pan India implication or that may not be resolved at local level to jurisdictional Chief Commissioners, as required. (iv) Establishing Single point of Contact (SPOC) and circulating its details across all agencies for effective coordination and collaboration for faster clearance process. (v) Reviewing routinely the membership of the PTFC with the aim of including all stakeholders in the Customs functioning. (vi) Proper implementation and effective monitoring of existing grievance redressal mechanisms (TSKs, AEM or ICEGATE Helpdesk etc) and to escalate unresolved issues to NACs. (vii) Uploading a list of all TSKs, along with contact officer’s E-mail IDs on the commissionerate’s official website and publicising the same through Public Notices.520/12/2022-Cus-VI I/125832/2025 Annexure-2 Composition and Terms of Reference (ToR) for Customs Clearance Facilitation Committee (CCFC) A. Composition: 1. The CCFC shall be constituted at each Customs Station, seaport and airport. The CCFC shall be headed by the (Pr.) Chief Commissioner of Customs at the Zonal Level. The membership of CCFC would include all the jurisdictional Pr. Commissioners/ Commissioners and the senior most functionaries of the following departments/agencies/stakeholders that are involved in the Customs clearance process at a particular Customs station/seaport/airport: (i) Food Safety Standards Authority of India (FSSAI)/Port Health Officer (PHO) (ii) Plant Quarantine Authorities (iii) Animal Quarantine Authorities (iv) Drug Controller of India (CDSO) (v) Textile Committee (vi) Wild Life Authorities (vii) Pollution Control Board (viii) Directorate General of Foreign Trade (ix) The Custodians appointed under HCCAR, 2009 including Port Trusts/ Airport Authority of India/ Railways/ Inland Waterways Authority of India/ LPAI etc. (x) Ministries/ Departments dealing with infrastructure and logistics like Ministry of Shipping, Ministry of Civil Aviation, Ministry of Railways, Ministry of Roadways and Highways. (xi) Central Revenue Control Laboratory (xii) Any other Department/ Agency/ Stakeholder to be co-opted on need basis. (xiii) Any other PGAs operating under SWIFT.520/12/2022-Cus-VI I/125832/2025 (xiv) Representatives / Nodal Officers from DG Systems (ICEGATE & ICES), Directorate of Logistics, National Customs Targeting Centre (NCTC). 2. The apex trade bodies along with their constituents, who are members of PTFC, may also attend the CCFC meeting. B. Terms of Reference (ToR): (i) Ensuring and monitoring expeditious clearance of imported and export goods in accordance with the timeline specified by the parent Ministry/Department concerned. (ii) Identifying and resolving bottlenecks, if any, for streamlining and easing the Customs clearance process of imported or export goods. (iii) Conducting Time Release Studies for improvement in the clearance time of imported and export goods. (iv) Having internal consultations to speed up the clearance process of imported and export goods and recommending best practices thereto for policy consideration of CBIC and concerned Ministries/ Departments/ Agencies. (v) Resolving grievances of importers, exporters and members of trade and industry in regard to clearance process of imported and export goods. Flagging the unresolved issues or issues having policy implications to the NACs or the Board, as the case may be. (vi) Ensuring and monitoring effective implementation of action points and agenda of National Trade Facilitation Action Plan (NTFAP). (vii) Conducting a study through a working group at Zonal level focusing on issues like facilitation measures, innovation and technology, capacity building, gender participation etc and sharing the corrective measures/suggestions derived from the study with the Board to enhance EoDB. (viii) Proper monitoring and effective implementation of existing grievance redressal mechanisms (TSKs, AEM or ICEGATE Helpdesk etc). (ix) Outreach to trade regarding new trade facilitative EoDB measures.520/12/2022-Cus-VI I/125832/2025 Annexure-3 Contact Details of Turant Suvidha Kendra (TSKs) S. Zone Customs Station/House Email Contact No. No 040- acc.hyd-customs@go ACC, Shamshabad 24004002 / v.in 24004060 Hydera 1 040- bad ICD Sanathnagar icd-hyderabad@gov.in 23711535 cgst.icdthimmapur@g ICD Thimapur 8542227241 ov.in Custom House Visakhapatna tsk-cusvzg@gov.in 0891-2825137 m Visakh Krishnapatnam Custom Hous ADCkpch-customs@g 2 apatna 0861-2377722 e ov.in m kkd-custom.house@g 0884-2364264 Kakinada Custom House ov.in 5 noida-customs@gov.i 3 Meerut Noida Customs 0120-2350809 n Turant Suvidha Kendra - ICD cus-icd-tihi@gov.in 0731-2437876 Tihi, Indore indha6@icegate.gov.i Turant Suvidha Kendra - ICD n 0731-2439072 Dhannad Turant Suvidha Kendra- acdabhia-tsk@gov.in Air 0731-2621544 Cargo Complex, Indore INMDD6@icegate.gov Turant Suvidha Kendra - ICD .in 07480-231488 Mandideep 4 Bhopal INPRK6@icegate.gov. Turant Suvidha Kendra -ICD- in 07574-278973 Powarkheda icdmalanpur@icegate. Turant Suvidha Kendra -ICD gov.in 07539-283455 Malanpur icd.raipur@icegate.go Turant Suvidha Kendra -ICD520/12/2022-Cus-VI I/125832/2025 Raipur v.in 0771-2993090 Turant Suvidha Kendra -ICD icd-khedatsk@gov.in 07292-350229 Kheda Mumba For all Customs tsk-mumcuszone1@g 5 022-22757406 i Zone-I Commissionerates ov.in AP & ACC, Bengaluru tsk-accblr@gov.in 94499 09563 Bengal ICD, Bengaluru tsk-icdblr@gov.in 9844496264 6 uru commr-cusmnglr@nic. Mangaluru 8277074219 in ICD 079- 23945042 KHODIYAR icdkhd-ahd@gov.in aircargo-amd@gov.in AIR CARGO COMPLEX 079-22865299 customs-sanand@gov ICD SANAND 02717-298002 .in ICD SACHANA icd-sachana@gov.in 9033032615 ICD VIRAMGAM icd-sachana@gov.in 9033032615 HAZIRA 0261-2207685 hazira.import@gov.in CUSTOMS / 2463291 sup.ch-cusdahej@gov CH DAHEJ 02641-282610 .in CH SURAT (MAGDALLA magdallaport.surat@g 0261-2260092 PORT) ov.in ICD ICDCustoms-Dashrat 0265-2242160 DASHRATH h@gov.in Icd-ankleshwar@gov.i 02646-235517 ICD ANKLESHWAR n / 19 ICD SACHIN icd-sachin@gov.in 0261-2397655 SURAT HIRA BOURSE (SHB shb.surat@gov.in 0261-2488200 ) 0260-2970123 ICD VALVADA aicdval-custahd@nic.i & 2970125 n 02632-227154 ICD TUMB cusicd-tumb@gov.in / 226136 / 2272 54 0265-2659365520/12/2022-Cus-VI I/125832/2025 ICD –VARNAMA icd-varnama@gov.in / 01 FOREIGN POST OFFICE-AH fpo-ahmedabad@gov. 079-22885712 MEDABAD in Ahmed 7 SURAT DIAMOND BOURSE afs.khajod@gov.in 0261-6916917 abad Customs (Prev.) Jamnagar Commissionerate, ch-sikka@gov.in 0288-2772713 Custom House-Sikka Customs (Prev.) Jamnagar Co mmissionerate, ch-custppv@gov.in 02794-286868 Custom House-Pipavav Customs (Prev.) Jamnagar Co mmissionerate, cusdiv-bhavnagar@g 0278-2572123 Custom Division, Bhavnagar, ov.in Custom House-Bhavnagar, Customs (Prev.) Jamnagar Commissionerate, icd-morbi@gov.in 0282-2350300 Custom Division, Jamnagar, ICD-Morbi Customs (Prev.) Jamnagar Commissionerate, cd-jamnagar@gov.in 0288-2772713 Custom Division, Jamnagar Customs (Prev.) Jamnagar Commissionerate, ac.porbandar@gov.in 0286-2222524 Custom Division, Porbandar Customs (Prev.) Jamnagar Commissionerate, ch-custokha@nic.in 0289-2262003 Custom House-Okha commr-cuskandla@ni c.in, 02836-271468- Customs Kandla commr-cuskandla@go 69 v.in Customs Mundra tsk-mundra@gov.in 02838-271029 ICD MIHAN icd-mihan@gov.in 9827061341 ICD BORKHEDI icd.borkhedi@gov.in520/12/2022-Cus-VI I/125832/2025 Nagpur 9768216768 ICD ADANI icdadani.123@gov.in 9449045493 ICD JANORI icd-janori@gov.in 9920100593 8 Nagpur cwcambad.2@cewaco Nashik CFS AMBAD r.nic.in, commr-custo 9920100593 msnagpur@gov.in cwcambad.2@cewaco Aurangab ICD MALIWADA r.nic.in, commr-custo 9049574455 ad msnagpur@gov.in 06255-221018/ 06255-222313 LCS, Raxaul lcs.raxaul-rev@nic.in (Fax)/ 7739607 922 06455-242979/ 06455-242283 LCS, Jogbani lcs-cusjbn@gov.in / 9431525889/ 9431287398 lcs-laukaha@gov.in 7903623523 LCS, Laukaha customs.lcs-jaynagar 8083985391 LCS, Jaynagar @gov.in lcs.bairgania@gov.in 7870591801 LCS, Bairgania lcs.bhithamore@gov.i 9934040583 / 7 LCS, Bhithamore n 857014775 lcs.sonbarsa@gov.in 8409041824 LCS, Sonbarsa 7480928197 / 9 lcs-kunauli@gov.in LCS, Kunaulli 507470621 lcs.pipraun@gov.in 9934088964 LCS, Pipraun LCS, Bhimnagar lcs.bhimnagar@gov.in 9576775857520/12/2022-Cus-VI I/125832/2025 LCS, Galgalia cusgal-lcs@gov.in 9431857499 lcs-valmkinagar@gov. LCS, Valmikinagar 8809677989 in icd-bihta@gov.in 9430829836 Inland Container Depot Bihta icd-agra@gov.in 7906252622 ICD Agra customs-icdpanki@go Patna 9839121628 9 ICD Panki v.in (Prev.) icdjry-123@gov.in 9793907105 ICD JRY icdchakeri-999@gov.i 9198677358 ICD Chakeri n cus.ccsiairport@gov.i 9415088338 Air Cargo, CCSIA, Lucknow n cusvns-lbsiairport@go 8282933306 Air Cargo, LBSIA, Varanasi v.in lcs-ngr@gov.in 9451242697 ICP Rupaidiha LCS Gauriphanta div.cuslko@gov.in 9415462186 LCS Tikunia div.cuslko@gov.in 9415462186 LCS Katarniaghat div.cuslko@gov.in 7839310590 lcs-barhni@gov.in 8840845569 LCS Barhni customs-lcskhunwa@ 9415285953 LCS Khunwa gov.in ac-cusdivgkp@gov.in 9936314145 LCS Jarwa LCS Kakrahwa ac-cusdivgkp@gov.in 9415368181 lcs-sonauli@gov.in 9450365337 LCS Sonauli520/12/2022-Cus-VI I/125832/2025 lcs-thoothibari@gov.in 7007594512 LCS Thoothibari cuslcs-banbasa@gov. LCS Banbasa 8707544536 in cusdiv-bareilly@gov.i 9445566229 LCS Jhulaghat n cuslcs-dharchula@go LCS Dharchula 9445566229 v.in cusdiv-bareilly@gov.i 9445566229 LCS Gunji n ICD Concor icdconcor-jpr@gov.in 9426037202 Kanakpura, Jaipur ICD Rajsico Jaipu icdrajsico.custjpr@nic. 9427089421 r in ICD Dhanakya icd.dhanakya@gov.in 9414479007 Jaipur Air Cargo acc-custjpr1@gov.in 8447556347 Complex, Jaipur Jaipur Gemstone ac-jgsecustoms@gov. 9825851460 Jodhpur Pr Exchange , Jaipur in eventive ICD Concor icd-kathuwas@gov.in 8447420026 Kathuwas, Alwar icdkota-customsjpr@g ICD Concor Kota 9924544244 ov.in ICD Concor icdc-custjod@nic.in 9974012166 Jodhpur ICD Rajsico icdr-custjod@nic.in 9974012166 Jodhpur ICD Thar Dry Port icdt-custjod@nic.in 9426561908 Jodhpur Integrated Check 0183-2383211, Post, Attari, icpatt-cusasr@gov.in 2383209 Delhi ( Amritsar 10 Prevent LCS, Rail Cargo, dc-railcargo@gov.in 0183-2550064 ive) Amritsar ICD Chheharta, icdchheharta-cusasr@ Amritsar Pr 0183-2259783 Amritsar gov.in eventive520/12/2022-Cus-VI I/125832/2025 Air Cargo Aircargo-customs.ldh 0183-2214223 Complex, SGRDJI @gov.in Airport, Amritsar Air cargo Complex, Srinaga cus.accsgr@gov.in 0194-2481826 r Airport ICD CONCOR, Focal Point, icdconcor-custom.ldh 0161-2665160 Dhandari Kalan, @gov.in Ludhiana ICD-GRFL G.T. icdgrfl-customs.ldh@g Road, Sahnewal, 0161-2847470 ov.in Ludhiana Ludhiana ICD- Baddi, Haripur Sandoli, tsk-baddi@gov.in 01795-247104 Solan ICD- (Pristine), icdpris-customs.ldh@ 01628-528604 Ludhiana gov.in icdjal-customs.ldh@g ICD-Jalandhar 0161-2670815 ov.in Thiruva 11 nantha For all Customs station tsk.cochin@gov.in 0484-2835266 puram icd.ppg6@icegate.gov ICD Patparganj 011-21211115 .in ICD Ballabhgarh icd.bbg@gov.in 0129-4259339 icd.sonepat@icegate. ICD Sonepat 0130-2203481 gov.in icd.jhattipur@icegate. ICD Jhattipur 0180-2615413 gov.in ICD Barhi tsk_icdbarhi@gov.in 0130-2961151 ICD Rewari inrea6@icegate.gov.in 01274-221024 inbaw6@icegate.gov.i ICD Bawal 01274-221024 n ICD Pali inpkr6@icegate.gov.in 01274-221024 12 Delhi icd.patli@icegate.gov.i ICD Patli 0124-3580007 n icd.palwal@icegate.go ICD Palwal 01275-712006520/12/2022-Cus-VI I/125832/2025 v.in icd.piyala@icegate.go ICD Piyala 0129-2509212 v.in icd.garhi@icegate.gov ICD Garhi Harsaru 0124-2276321 .in ICD TKD Import(TSK I) tski-icdtkdimp@gov.in 9205505672 ICD TKD Import (TSK II) tskii.icdtkdimp@gov.in 9306557337 ACC Import accimpdel-tsk@gov.in 011-25652998 accimpdelshed@gov.i ACC Import 011-25601132 n Port tsk-kolcus@gov.in 033-2953 0354 accadmn-apkolcus@g 13 Kolkata Airport - ov.in Preventive ccpwb-tech@gov.in - cusbbs-pdp2023@gov Paradeep Customs Division 76099 98802 Bhuban .in 14 eswar 94394 87364 Gopalpur Customs Division cusbbs-gcd@gov.in dhamra-customs@go Dhamra Customs Division 7978110475 v.in Seaport (INMAA1 / INKAT1 / I sk-chennaisea@gov.i 044-25254301 Chenn NENR1) n 15 ai tsk-chennaiacc@gov.i Air Cargo Complex 044-22569647 n ratnagiri-cusprev@go Ratnagiri Division 02352-222705 v.in dapoli-cuspune@gov.i Dapoli Divison 02358/284804 n Pune Custo ICD Bhamboli ICD.Bhamboli@gov.in 02135648910 ms 16 Pune ICD Dighi icd-dighi@gov.in 7350003381 Sindhudurg sindhudurg-cuspune 9897864478 Division @gov.in ICD Talegaon icd-talegaon@gov.in 02114-665170 Goa Custo tsk-goacustoms@gov. Goa Customs 8322951124 ms in Mumba tsk.accmumbaizone3 17 i Zone-I Air Cargo Complex 022-66851045 @gov.in II520/12/2022-Cus-VI I/125832/2025 Mumba 18 For all Customs Houses tsk-jnch@gov.in 9426740808 i Zone-I I Shillong Hqrs cusgau@nic.in 0364-2505616 Guwah cusshg-hqtech@gov.i 19 LGBI Airport, Guwahati 0361-2340511 ati n ICD, Amingaon icd-amg@gov.in - tacterminal-2025@go ACC Trichy 0431-2411195 v.in tskmduaircargo-2025 ACC Madurai 0431-2411195 @gov.in ACC Coimbatore cbe-aircargo@gov.in 0431-2411195 Tiruchir icd-hosur-inhsu6@gov 20 appali ICD Hosur 0431-2411195 .in (Prev.) icd-puli-inpny6@gov.i ICD Pulichaplam 0431-2411195 n icd-chettipalayam@go ICD Chettipalayam 0431-2411195 v.in icd-irugur-inigu6@gov ICD Irugur 0431-2411195 .in cfs-ambur-inajj6@gov CFS Ambur 0431-2411195 .in customs-karaikalport Karaikkal Port 0431-2411195 @gov.in ch-pondy-inpny1@gov Customs House Puducherry 0431-2411195 .in Customs House Cuddalore cuscud.try@gov.in 0431-2411195 Customs House Nagapattina port-nagapattinam@g 0431-2411195 m ov.in Customs House Tuticorin tsk-custut@gov.in 0461-2352655 ICD Tuticorin tsk1-tuticd@gov.in 0461-2352655520/12/2022-Cus-VI I/125832/2025 Annexure-4 Contact Details of Convenors/ Co-convenors of National Assessment Centres National AssNodal CustomFaceless AssessmentEmail AddresContact essment Cens Zone Groups (Chapters covers No. tre (Pr. CC/C ed by Customs Tariff Act C of the Zone , 1975) & FAG from Zone ) s (Revised) Port Code, Z one Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Convenor- 1 (01-15) – Primary chiefcom@jaw Kolkata Products 1 aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 0891-25 Visakhapatna ccu-cexvzg@n68837 / m Zone ic.in 0891-25 64552 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 chiefcom@jaw aharcustoms.g Mumbai520/12/2022-Cus-VI I/125832/2025 Zone-II ov.in, Convenor- 1B (16-26) – Primary ccu-cusmum2 022-272 Kolkata Products 2 @nic.in 42401 Tiruchirappalli ccuprev-custri (Preventive) 0431-24 chy@nic.in Zone 17466 0891-25 Visakhapatna ccu-cexvzg@n68837 / m Zone ic.in 0891-25 64552 Thiruvanantha ccu-cexcok@n0484-23 puram Zone ic.in 90404 Bhubaneshwar ccu-cexbbr@n 0674-25 zone ic.in 89935 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 Convenor- 1A (27) – Mineral Product 0891-25 Bengaluru s Visakhapatna ccu-cexvzg@n68837 / m Zone ic.in 0891-25 64552 commr@cochi Thiruvanantha ncustoms.gov.i0484-23 puram Zone n 90404 ccu-cexbbr@n Bhubaneshwar 0674-25 ic.in zone 89935 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone520/12/2022-Cus-VI I/125832/2025 c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 chiefcom@jaw 2 (28) – Products of aharcustoms.g Convenor- Mumbai Chemical or Allied ov.in, Mumbai II Zone-II Industries - I ccu-cusmum2 022-272 @nic.in 42401 Mumbai ccu-cusmum3 022-268 Zone-III @nic.in 80919 0891-25 Visakhapatna ccu-cexvzg@n68837 / m Zone ic.in 0891-25 64552 ccu-cexbbr@n Bhubaneshwar 0674-25 ic.in zone 89935 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cuskoa@n033-224 Kolkata Zone 2A (29) – Products of ic.in 21173 Convenor- Chemical or Allied chiefcom@jaw Mumbai II Industries - II aharcustoms.g Mumbai Zone-I ov.in, I ccu-cusmum2 022-272 @nic.in 42401 0891-25 Visakhapatna ccu-cexvzg@n68837 / m Zone ic.in 0891-25 64552 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 chiefcom@jaw520/12/2022-Cus-VI I/125832/2025 Mumbai aharcustoms.g Zone-II ov.in, 022-272 ccu-cusmum2 42401 @nic.in ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III 2B (30-31) – Products of ustoms3.gov.i 022-268 Convenor- Chemical or Allied n 80919 Mumbai II Industries - III 0891-25 Visakhapatna ccu-cexvzg@n68837 / m Zone ic.in 0891-25 64552 ccu-cexbbr@n Bhubaneshwar 0674-25 ic.in zone 89935 Tiruchirappalli ccuprev-custri (Preventive) 0431-24 chy@nic.in Zone 17466 ccu-cexpune 020-260 Pune @nic.in 51839 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 2C (32-34) - Products of Convenor- @nic.in, cczon Mumbai Chemical or Allied Mumbai II e3@mumbaic Zone-III Industries - IV ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173520/12/2022-Cus-VI I/125832/2025 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 2D (35-36) – Products of Convenor- ccu-cusmum3 Chemical or Allied Mumbai II @nic.in, cczon Mumbai Industries - V e3@mumbaic Zone-III ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 2E (37) – Products of chiefcom@jaw Convenor- Chemical or Allied aharcustoms.g Mumbai II Mumbai Industries - VI ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3520/12/2022-Cus-VI I/125832/2025 Convenor- 2F (38) – Products of @nic.in, cczon Mumbai Mumbai II Chemical or Allied e3@mumbaic Zone-III Industries - VII ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Convenor- 2G (39) – Plastic Products chiefcom@jaw Mumbai II aharcustoms.g Mumbai Zone-I ov.in, I ccu-cusmum2 022-272 @nic.in 42401 Thiruvanantha ccu-cexcok@n0484-23 puram Zone ic.in 90404 0121-35 ccu-cexmeerut 11372 / @nic.in 0120-23 Meerut zone 50801 Ahmedabad Z ccoahm-guj@ 079-275 one nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone520/12/2022-Cus-VI I/125832/2025 c.in 54160 Kolkata Zone ccu-cuskoa@n033-224 Convenor- 2H (40) – Rubber Product ic.in 21173 Mumbai II s chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cexcok@n Thiruvanantha 0484-23 ic.in puram Zone 90404 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Convenor- 2I (41-43) – Leather ccu-cuskoa@n033-224 Mumbai II Kolkata Zone Products ic.in 21173 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Convenor- 2J (44-46) – Wood Mumbai II chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 Tiruchirappalli520/12/2022-Cus-VI I/125832/2025 (Preventive) ccuprev-custri 0431-24 Zone chy@nic.in 17466 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 Convenor- 2K (47-49) – Products ma @nic.in 42401 Mumbai II de of Wood Tiruchirappalli ccuprev-custri (Preventive) 0431-24 chy@nic.in Zone 17466 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III ustoms3.gov.i 022-268 n 80919 0121-35 ccu-cexmeerut 11372 / @nic.in 0120-23 Meerut Zone 50801 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Convenor- 3 (50-70) – Textile chiefcom@jaw520/12/2022-Cus-VI I/125832/2025 Delhi Mumbai Products aharcustoms.g ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 Tiruchirappalli ccuprev-custri (Preventive) 0431-24 chy@nic.in Zone 17466 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 Convenor- 3A (71) – Gems & ccchennaizon 044-252 Chennai Zone Delhi Jewellery e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Convenor- Zone-III 4 (72-73)- Ferrous base ustoms3.gov.i 022-268 Ahmedabad metals n 80919 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bhubaneshwar commrprev-cu 0674-25 zone sbbsr@nic.in 89935 Delhi cccpdz-cbec@520/12/2022-Cus-VI I/125832/2025 (Preventive) nic.in 011-256 Zone 56040 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 Convenor- 4A (74-83) – Non-ferrous ccu-cusdel@ni011-256 Delhi Zone Ahmedabad Base Metals c.in 54160 Delhi cccpdz-cbec@ (Preventive) 011-256 nic.in Zone 56040 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 0121-35 ccu-cexmeerut 11372 / @nic.in 0120-23 Meerut zone 50801 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III 5 (8401-8469) – Machinerustoms3.gov.i 022-268 Convenor- y & Mechanical n 80919 Mumbai-III Ahmedabad Appliances - I ccoahm-guj@ 079-275520/12/2022-Cus-VI I/125832/2025 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 chiefcom@jaw 5E (8470-8473) Machiner Convenor- aharcustoms.g Mumbai y & Mechanical Appliance Mumbai-III ov.in, Zone-II s - II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III ustoms3.gov.i 022-268 n 80919 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III ustoms3.gov.i 022-268 5N (8474-8487) – n 80919 Convenor- Machinery & Mechanical Ahmedabad ccoahm-guj@ 079-275 Mumbai-III Appliances - III520/12/2022-Cus-VI I/125832/2025 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III Convenor- 5A (8501-8516) Electrical ustoms3.gov.i 022-268 Chennai machinery n 80919 Ahmedabad ccoahm-guj@ 079-275 Zone nic.in 42678 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai 5C (8517-8531)-Communi Convenor- e3@mumbaic Zone-III cation and related equipm Chennai ustoms3.gov.i 022-268 ent n 80919520/12/2022-Cus-VI I/125832/2025 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 Delhi Zone ccu-cusdel@ni011-256 c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai Convenor- 5M (8532-8548)- e3@mumbaic Zone-III Chennai Micro-electronics ustoms3.gov.i 022-268 n 80919 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 Ahmedabad ccoahm-guj@ 079-275 Convenor- Zone 5B (86-87)-Vehicles nic.in 42678 Mumbai I ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228520/12/2022-Cus-VI I/125832/2025 e c.in 67990 ccu-cexpune 020-260 Pune @nic.in 51839 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III Convenor- ustoms3.gov.i 022-268 5F (88) – Aircrafts Mumbai I n 80919 ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccu-cexcok@n Thiruvanantha 0484-23 ic.in puram Zone 90404 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 Ahmedabad ccoahm-guj@ 079-275 Convenor- Zone nic.in 42678 5S (89) – Vessels Mumbai I 0891-25 ccu-cexvzg@n 68837 / ic.in Visakhapatna 0891-25 m Zone 64552 chiefcom@jaw Mumbai aharcustoms.g Zone-II ov.in, ccu-cus 022-272 mum2@nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic520/12/2022-Cus-VI I/125832/2025 Zone-III ustoms3.gov.i 022-268 Convenor- 5I (90-92) – Instruments & n 80919 Mumbai I Apparatus ccchennaizon 044-252 Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 Hyderabad ccu-cexhyd@n040-232 Zone ic.in 20720 ccu-cusmum1 022-226 Mumbai Zone-I @nic.in 20091 chiefcom@jaw aharcustoms.g Mumbai ov.in, Zone-II ccu-cusmum2 022-272 @nic.in 42401 ccu-cusmum3 @nic.in, cczon Mumbai e3@mumbaic Zone-III ustoms3.gov.i 022-268 n 80919 Convenor- 6 (93-98) – Miscellaneous ccchennaizon 044-252 Mumbai I Products/Project Imports Chennai Zone e.tn@nic.in 68925 ccu-cusdel@ni011-256 Delhi Zone c.in 54160 Bengaluru Zon ccu-cusblr@ni 080-228 e c.in 67990 ccu-cexhyd@n Hyderabad 040-232 ic.in Zone 20720 ccu-cuskoa@n033-224 Kolkata Zone ic.in 21173 Thiruvanantha ccu-cexcok@n0484-23 puram Zone ic.in 90404