Survey on Computer Software and Information Technology Enabled Services Exports: 2024-25

प्रेस प्रकाशनी PRESS RELEASE भारतीय �रज़वर् बैंक RESERVE BANK OF INDIA वेबसाइट : www.rbi.org.in/hindi संचार िवभाग, केंद्रीय कायार्लय, शहीद भगत िसंह मागर्, फोटर्, मुंबई - 400 001 Website : www.rbi.org.in Department of Communication, Central Office, Shahid Bhagat Singh Marg, Fort, ई-मेल/email : helpdoc@rbi.org.in Mumbai - 400 001 फोन/Phone: 022 - 2266 0502 November 04, 2025 Survey on Computer Software and Information Technology Enabled Services Exports: 2024-25 Today, the Reserve Bank released the data1 related to the 2024-25 round of its annual survey on computer software and information technology enabled services (ITES) exports. The survey2 collects details on India’s exports of software services {computer services and ITES/business process outsourcing (BPO) services} as per type of activity, on-site/off-site nature of services, country of destination and modes of supply. For 2024-25 round of the survey, 6,766 software export companies were contacted, of which 2,206 companies, including most of the large companies, responded. The participating companies together accounted around 90 per cent of total software services exports3 (Table 1). Highlights: • Exports of software services by the Indian companies (excluding their sales through overseas commercial presence) are estimated to have increased by 7.3 per cent during 2024-25 to US$ 204.7 billion (Table 2). • Computer services continued to account for over two-thirds of India’s total software services exports during the year; BPO services remained the major component of ITES exports (Tables 2 and 3). • While private limited companies recorded a growth of 11.6 per cent in the total export of software services during the year, exports by public limited companies increased marginally by 1.3 per cent (Table 4). • Software exports to the United States of America (USA) increased at a lower pace of 4.9 per cent compared to 14.3 per cent growth for Europe. As a result, the share of USA in total software exports declined from 54.1 per cent during 2023-24 to 52.9 per cent during 2024-25. On the contrary, the share of Europe increased from 30.8 per cent to 32.8 per cent (Table 5). 1 The previous data release in the series, covering 2023-24 survey round, was published on October 18, 2024, on the RBI website. 2 The survey schedule is given in the Annex. 3 Exports of relatively small non-responding companies have been estimated as per the methodology published in the article titled ‘Survey on Computer Software and Information Technology Enabled Services Exports, 2016-17’ on March 2018 issue of the Reserve Bank of India Bulletin.2 • The US Dollar was the principal invoicing currency constituting 72.0 per cent of India’s software exports, followed by the Euro (9.6 per cent), the INR (7.1 per cent) and the Pound Sterling (6.0 per cent) (Table 6). • The share of off-site mode in total exports of software services was 90.7 per cent in 2024-25 (Table 7). • Total software export services, including services delivered by foreign affiliates of Indian companies, increased by 6.5 per cent during 2024-25 and stood at US$ 218.6 billion Contribution of cross-border supply mode in total export of software services increased from 83.5 per cent in 2023-24 to 84.8 per cent during 2024-25, however share of other modes had declined (Table 8). Ajit Prasad Press Release: 2025-2026/1446 Deputy General Manager (Communications)3 Table 1: Survey Response and Final Estimates for 2024-25 – A Snapshot Reported Final Estimates Item US$ US$ ₹ crore ₹ crore billion billion 1 2 3 4 5 1. Number of companies 2,206 2,206 6,766 6,766 2. Total Exports of Software Services 15,51,684 183.4 17,31,471 204.7 2.1 IT Services 10,09,918 119.4 11,10,640 131.3 2.2 Software Product Development 51,151 6.0 57,659 6.8 2.3 BPO Services 4,10,605 48.5 4,71,690 55.8 2.4 Engineering Services 80,010 9.5 91,482 10.8 3. Total Exports of Software Services 16,67,380 197.2 18,48,810 218.6 including commercial presence 3.1 Mode 1 (cross-border supply) 14,03,928 166.0 15,68,256 185.4 3.2 Mode 2 (consumption abroad) 2,190 0.3 2,446 0.3 3.3 Mode 3 (commercial presence) 1,17,339 13.9 1,17,339 13.9 3.4 Mode 4 (presence of natural person) 1,43,923 17.0 1,60,769 19.0 Notes: 1. The sum of components may differ from total due to rounding off. 2. The amount in US $ terms is arrived at by using annual average rupee/ dollar exchange rate. 3. These are also applicable for the remaining tables. Table 2: Software Services Exports from India 2023-24 2024-25 Activity US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 A. Computer Services 10,84,361 131.0 68.7 11,68,299 138.1 67.4 of which: i) IT Services 10,38,618 125.5 65.8 11,10,640 131.3 64.1 ii) Software Product 45,743 5.5 2.9 57,659 6.8 3.3 Development B. IT Enabled Services 4,94,289 59.7 31.3 5,63,172 66.6 32.6 of which: i) BPO Services 4,14,492 50.1 26.3 4,71,690 55.8 27.3 ii) Engineering Services 79,797 9.6 5.0 91,482 10.8 5.3 Total Export of Software 15,78,650 190.7 100.0 17,31,471 204.7 100.0 Services (A+B)4 Table 3: Industry-wise Distribution of ITES/BPO Services Exports 2023-24 2024-25 Activity US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 A. BPO Services 4,14,492 50.1 83.9 4,71,690 55.8 83.8 (i) Business consulting services including public relations 27,173 3.3 5.5 31,641 3.8 5.7 services (ii) Finance and accounting auditing bookkeeping and tax 60,415 7.3 12.2 69,245 8.2 12.3 consulting services (iii) HR administration 3,627 0.4 0.7 2,733 0.3 0.5 (iv) Supply chain and other 6,242 0.8 1.3 6,464 0.8 1.2 management services/ logistics (v) Medical transcription and 6,722 0.8 1.4 1,110 0.1 0.1 document management (vi) Content development and 3,248 0.4 0.7 2,863 0.3 0.5 management and publishing (v) Other BPO services 3,07,065 37.1 62.1 3,57,634 42.3 63.5 B. Engineering Services 79,797 9.6 16.1 91482 10.8 16.2 (i) Embedded solutions 15,871 1.9 3.2 15,861 1.8 2.7 (ii) Product design engineering (mechanical electronics 13,422 1.6 2.7 14,934 1.8 2.7 excluding software) (iii) Industrial automation and 2,046 0.2 0.3 2,121 0.3 0.4 enterprise asset management (iv) Other engineering services 48,458 5.9 9.9 58,566 6.9 10.4 Total (A+B) 4,94,289 59.7 100.0 5,63,172 66.6 100.0 Table 4: Organisation-wise Distribution of Software Services Exports 2023-24 2024-25 Types of Organisations US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 Private Limited Company 9,12,658 110.3 57.8 10,41,570 123.1 60.1 Public Limited Company 6,31,030 76.2 40.0 6,52,957 77.2 37.7 Others# 34,962 4.2 2.2 36,944 4.4 2.2 Total 15,78,650 190.7 100.0 17,31,471 204.7 100.0 # Others include mostly LLPs/proprietor firms.5 Table 5: Software Services Exports – Major Destination 2023-24 2024-25 Region US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 United States of America 8,54,604 103.2 54.1 9,16,010 108.3 52.9 Canada 21,338 2.6 1.4 22,931 2.7 1.3 Europe 4,87,209 58.8 30.8 5,68,121 67.2 32.8 of which: United Kingdom 2,22,116 26.8 14.1 2,68,868 31.8 15.5 Asia 1,05,747 12.8 6.7 1,10,019 13.0 6.4 of which: East Asia 82,362 9.9 5.2 91,296 10.8 5.3 West Asia 19,527 2.4 1.3 16,014 1.9 0.9 South Asia 3,858 0.5 0.2 2,709 0.3 0.2 Australia & New Zealand 37,710 4.6 2.4 42,321 5.0 2.4 Other countries 72,042 8.7 4.6 72,069 8.5 4.2 Total 15,78,650 190.7 100.0 17,31,471 204.7 100.0 Table 6: Software Services Exports - Currency Composition of Invoice 2023-24 2024-25 Currency US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 USD 11,35,061 137.1 71.9 12,46,363 147.4 72.0 EUR 1,47,006 17.8 9.3 1,66,790 19.7 9.6 INR 1,12,364 13.6 7.1 1,23,120 14.5 7.1 GBP 97,869 11.8 6.2 1,03,910 12.3 6.0 AUD 30,844 3.7 2.0 33,824 4.0 2.0 Other Currencies 55,506 6.7 3.5 57,464 6.8 3.3 Total 15,78,650 190.7 100.0 17,31,471 204.7 100.06 Table 7: Software Services Exports – Type of Services 2023-24 2024-25 Type of Services US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 On-site Services 1,57,588 19.1 10.0 1,60,769 19.0 9.3 Off-site Services 14,21,062 171.6 90.0 15,70,702 185.7 90.7 Total 15,78,650 190.7 100.0 17,31,471 204.7 100.0 Table 8: Mode-wise Exports of Software Services 2023-24 2024-25 Type of Mode US$ Share US$ Share ₹ crore ₹ crore billion (%) billion (%) 1 2 3 4 5 6 7 Mode 1 (cross-border supply) 14,18,267 171.3 83.5 15,68,256 185.4 84.8 Mode 2 (consumption abroad) 2,795 0.3 0.2 2,446 0.3 0.1 Mode 3 (commercial presence) 1,20,046 14.5 7.0 1,17,339 13.9 6.4 Mode 4 (presence of natural 1,57,588 19.1 9.3 1,60,769 19.0 8.7 person) Total 16,98,696 205.2 100.0 18,48,810 218.6 100.0 Table 9: Software Business by Foreign Affiliates of Indian Companies during 2024-25 ─ Activity Distribution (Amount in ₹ crore) Other Activity Locally* To India Countries 1 2 3 4 IT Services 12,739 1,598 2,539 Software Product Development 88 1 20 BPO Services 4,724 76 7,183 Engineering Services 6,858 22 716 Other Services 92,930 62,075 16,717 Total (₹ crore) 1,17,339 63,772 27,175 Total (US$ billion) 13.9 7.5 3.2 *Software business by foreign affiliates of Indian companies “locally” indicates Mode-3 (commercial presence).7 Table 10: Software Business by Foreign Affiliates of Indian Companies during 2024-25 ─ Country Distribution (Amount in ₹ crore) Share in Total Software business by foreign affiliates Software Country business by Other foreign affiliates Locally To India Countries (%) 1 2 3 4 5 United States of America 31.9 39,105 25,175 2,149 United Kingdom 24.6 16,703 32,985 1,647 Canada 7.7 11,814 203 3,955 Germany 7.3 13,035 1,246 978 Netherlands 5.7 8,836 653 2,318 Singapore 4.7 6,240 658 2,961 Other Countries 18.1 21,606 2,852 13,167 Total (₹ crore) 100.0 1,17,339 63,772 27,175 Total (US$ billion) - 13.9 7.5 3.2