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Date: 22-Sep-2023 Category: Extra Ordinary State: Union Government Country: India

The Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) (Amendment) Rules, 2023

Issued by Ministry of Consumer Affairs, Food and Public Distribution · Department of Consumer Affairs

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Executive Summary & Key Takeaways

What it means

  • The notification introduces the Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Amendment Rules, 2023. These rules amend the 2020 rules concerning the appointment and service conditions of the President and members of the State and District Consumer Commissions.

Key Changes

  • Reduction in Experience Requirement: The required experience for appointment has been reduced. In Rule 3(2)(b), the minimum experience required has been reduced from 'not less than twenty years' to 'not less than ten years'.
  • Reduction in Experience Requirement: In Rule 4(2)(c), the minimum experience required has been reduced from 'not less than fifteen years' to 'not less than ten years'.
  • Revised Selection Process: Rule 6(9) has been substituted to specify a written examination consisting of two papers, each with a minimum qualifying mark of 50 percent, and a viva voce of 50 marks.
  • Paper I of the written exam includes General Knowledge and current affairs, Knowledge of the Constitution of India and Knowledge of various Consumer related Laws.
  • Paper II of the written exam includes an essay on topics chosen from issues on trade and commerce consumer related issues or Public Affairs and a case study of a consumer case for testing the abilities of analysis and cogent drafting of orders.
  • Addition of Schedule: A schedule has been added, listing ten acts related to consumer protection, including the Consumer Protection Act, Legal Metrology Act, Bureau of Indian Standards Act, Competition Act, Food Safety and Standards Act, Drugs and Cosmetics Act, Sale of Goods Act, Real Estate (Regulation and Development) Act, Electricity Act and the Insurance Act.

Impact Analysis

Prospective Candidates

  • New Selection Criteria: Candidates will now need to prepare for a written examination with two papers and a viva voce, focusing on general knowledge, consumer laws, essay writing, and case study analysis.

Consumer Commissions

  • Focus on Knowledge: The new selection process emphasizes knowledge of consumer laws and analytical skills, potentially leading to the selection of more qualified candidates.

Legal Professionals and Academics

  • Preparation Resources: There may be a demand for coaching and study materials to help candidates prepare for the new written examination format.

Suggested Action Items

  • Awareness Campaigns: Launch awareness campaigns to inform potential candidates about the changes in the rules and the new selection process.

Key Entities Referenced

Consumer Protection Act, 2019: The principal legislation governing consumer protection in India. The current notification amends rules framed under this Act. Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Rules, 2020: The original rules that are being amended by this notification. These rules govern the qualifications, recruitment, appointment, term of office, resignation, and removal of the President and members of the State and District Commissions. Legal Metrology Act, 2009: An act related to standards of weights and measures. Bureau of Indian Standards Act, 2016: An act related to the standardization, marking and quality certification of goods. Competition Act, 2002: An act to prevent practices having adverse effect on competition, to promote and sustain competition in markets, to protect the interests of consumers and to ensure freedom of trade. Food Safety and Standards Act, 2006: An act to consolidate the laws relating to food and to establish the Food Safety and Standards Authority of India. Drugs and Cosmetics Act, 1940: An act to regulate the import, manufacture, distribution and sale of drugs and cosmetics. Sale of Goods Act, 1930: An act relating to the sale of goods. Real Estate (Regulation and Development) Act, 2016: An act to regulate and promote the real estate sector and protect the interests of consumers. Electricity Act, 2003: An act to consolidate the laws relating to generation, transmission, distribution, trading and use of electricity. Insurance Act, 1938: An act to consolidate and amend the law relating to the business of insurance. Central Government: The issuing authority for this notification, acting through the Ministry of Consumer Affairs, Food and Public Distribution. State Commission and District Commission: Consumer dispute redressal agencies at the state and district levels, respectively. The notification pertains to the appointment and service conditions of their Presidents and members.
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रजिस्ट्री स.ं डी.एल.- 33004/99 REGD. No. D. L.-33004/99 सी.जी.-डी.एल.-अ.-22092023-248885 xxxGIDHxxx CG-DL-E-22092023-248885 xxxGIDExxx असाधारण EXTRAORDINARY भाग II—खण् ड 3—उप-खण्ड (i) PART II—Section 3—Sub-section (i) प्राजधकार स ेप्रकाजित PUBLISHED BY AUTHORITY स.ं 539] नई ददल्ली, िुिर्ार, जसतम्ब र 22, 2023/भाद्र 31, 1945 No. 539] NEW DELHI, FRIDAY, SEPTEMBER 22, 2023/BHADRA 31, 1945 उपभोक्ता मामल,े खाद्य और सार्िव जनक जर्तरण मत्रं ालय (उपभोक्ता मामल ेजर्भाग) अजधसचू ना नई ददल्ली, 21 जसतम्ब र, 2023 सा.का.जन. 681(अ).—केंद्रीय सरकार, उपभोक्ता संरक्षण अजधजनयम, 2019 (2019 का 35) की धारा 101 की उपधारा (2) के खडं (ढ) और खडं (ब) के साथ पठित धारा 29 और धारा 43 द्वारा प्रदत्त िजक्तयों का प्रयोग करते हुए, उपभोक्ता संरक्षण (राज्य आयोग और जिला आयोग के अध्यक्ष और सदस्ट्यों की जनयुजक्त के जलए अर्तव ा, भती की पद्धजत, जनयुजक्त की प्रदिया, कायवकाल, पद स े त्यागपत्र और र्टाना) जनयम, 2020 में संिोधन करने के जलए जनम्नजलजखत जनयम बनाती र्,ै अथातव ्: - 1. (1) इन जनयमों का संजक्षप्त नाम उपभोक्ता संरक्षण (राज्य आयोग और जिला आयोग के अध्यक्ष और सदस्ट्यों की जनयुजक्त के जलए अर्तव ा, भती की पद्धजत, जनयुजक्त की प्रदिया, कायवकाल, पद से त्यागपत्र और र्टाना) (संिोधन) जनयम, 2023 र्।ै (2) य ेरािपत्र में उनके प्रकािन की तारीख को लागू र्ोंगे। 2. उपभोक्ता संरक्षण (राज्य आयोग और जिला आयोग के अध्यक्ष और सदस्ट्यों की जनयुजक्त के जलए अर्तव ा, भती की पद्धजत, जनयुजक्त की प्रदिया, कायवकाल, पद से त्यागपत्र और र्टाना) जनयम, 2020 (जिसे इसमें इसके पश्चात ् उक्त जनयम कर्ा 6041 GI/2023 (1)2 THE GAZETTE OF INDIA : EXTRAORDINARY [PART II—SEC. 3(i)] गया र्)ै म ें जनयम 3 के उप- जनयम (2) में, खडं (ख) म,ें “कम से कम बीस र्र्व” िब्दों के स्ट्थान पर “कम स े कम दस र्र्”व िब्द रखे िाएंगे। 3. उक्त जनयम के, जनयम 4 के, उप-जनयम (2) में, खंड (ग) म ें, "कम स ेकम पंद्रर् र्र्व" िब्दों के स्ट्थान पर, "कम से कम दस र्र्व" िब्द रखे िाएगं े। 4. उक्त जनयम के, जनयम 6 में, उप-जनयम (9) के स्ट्थान पर जनम्नजलजखत उप-जनयम रखा िाएगा, अथातव ्:- “(9) चयन सजमजत, जनम्नजलजखत ताजलका म ें यथा जर्जन्द्ट दो पेपरों र्ाली जलजखत परीक्षा म ें प्रदिनव के आधार पर आर्ेदक का चयन करेगी, जिसमें प्रत्येक पेपर में अर्कव अंक पचास प्रजतित र्ोंग े और 50 अंकों की मौजखक परीक्षा र्ोगी। पपे र जर्र्य परीक्षा की प्रकृजत अजधकतम अकं अर्जध पेपर - I (क) सामान्य ज्ञान और र्स्ट्तुजनष्ठ प्रकार 100 2 घंटे सामजयक मामले (ख) भारत के संजर्धान का ज्ञान (ग) अनुसूची में यथाउपदर्शित जर्जभन्न उपभोक्ता संबंधी जर्जधयों का ज्ञान पेपर –II (क) व्यापार और र्ाजणज्य , र्णवनात्मक प्रकार 100 3 घंटे . उपभोक्ता संबंधी मुद्दों या सार्विजनक मामलों से चुने गए जर्र्यों पर एक जनबंध (ख) आदेिों के जर्श्लेर्ण और तकवपूणव प्रारूपण की योग्यताओं का परीक्षण करन े के जलए उपभोक्ता मामल े के संबंध म ें एक मामला अध्ययन। 5. उक्त जनयम में, जनयम 10 के पश्चात ्और उपाबंध से पूर्व, जनम्नजलजखत अनुसूची अंत:स्ट्थाजपत की िाएगी, अथावत:्- “ अनुसूची [जनयम 6(9) देखें] 1. उपभोक्ता सरं क्षण अजधजनयम, 2019 (2019 का 35) 2. जर्जधक मापजर्ज्ञान अजधजनयम , 2009 (2010 का 1) 3. भारतीय मानक ब्यरू ो अजधजनयम, 2016 (2016 का 11) 4. प्रजतस्ट्पधाव अजधजनयम, 2002 (2003 का 12) 5. खाद्य सुरक्षा और मानक अजधजनयम, 2006 (2006 का 34) 6. और्जध और प्रसाधन सामग्री अजधजनयम, 1940 (1940 का 23)[भाग II—खण् ड 3(i)] भारत का रािपत्र : असाधारण 3 7. माल जर्िय अजधजनयम, 1930 (1930 का 3) 8. भ-ू संपदा (जर्जनयमन और जर्कास) अजधजनयम, 2016 (2016 का 16) 9. जर्द्युत अजधजनयम, 2003 (2003 का 36) 10. बीमा अजधजनयम, 1938 (1938 का 4)।”। [फा. स.ं ि-े 18/15/2021-सीपीयू] अनुपम जमश्रा, संयुक्त सजचर् ठटप्पप्पपण: मलू जनयम भारत के रािपत्र, असाधारण, भाग- 2, खंड 3, उप-खंड (i) में तारीख 15 िुलाई , 2020 के संखयांक सा.का.जन. 452 (अ) द्वारा प्रकाजित दकए गए थे। MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTION (Department of Consumer Affairs) NOTIFICATION New Delhi, the 21st September, 2023 G.S.R. 681(E).—In exercise of the powers conferred by sections 29 and 43, read with clauses (n) and (w) of sub-section (2) of section 101 of the Consumer Protection Act, 2019 (35 of 2019), the Central Government hereby makes the following rules to amend the Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Rules, 2020, namely: - 1. (1) These rules may be called the Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Amendment Rules, 2023. (2) They shall come into force on the date of their publication in the Official Gazette. 2. In the Consumer Protection (Qualification for appointment, method of recruitment, procedure of appointment, term of office, resignation and removal of the President and members of the State Commission and District Commission) Rules, 2020 (hereinafter referred to as the said rules), in rule 3, in sub-rule (2), in clause (b), for the words “not less than twenty years”, the words “not less than ten years” shall be substituted. 3. In the said rules, in rule 4, in sub-rule (2), in clause (c), for the words “not less than fifteen years”, the words “not less than ten years” shall be substituted. 4. In the said rules, in rule 6, for sub-rule (9), the following sub-rule shall be substituted, namely:- “(9) The Selection Committee shall short-list the applicant on the basis of performance in a written test consisting of two papers as specified in the table below, with the qualifying marks of fifty percent in each paper and there shall be viva voce of 50 marks. Paper Topics Nature of test Maximum marks Duration Paper-I (a) General Knowledge and Objective Type 100 2 hours current affairs (b) Knowledge of Constitution of India (c) Knowledge of various Consumers related Laws as indicated in the Schedule Paper-II (a) One essay on topics Descriptive Type 100 3 hours . chosen from issues on trade and commerce consumer related issues or Public Affairs (b) One case study of a4 THE GAZETTE OF INDIA : EXTRAORDINARY [PART II—SEC. 3(i)] consumer case for testing the abilities of analysis and cogent drafting of orders. 5. In the said rules, after rule 10 and before Annexure, the following Schedule shall be inserted, namely:- “SCHEDULE [See rule 6(9)] 1. The Consumer Protection Act, 2019 (35 of 2019) 2. The Legal Metrology Act, 2009 (1 of 2010) 3. The Bureau of Indian Standards Act, 2016 (11 of 2016) 4. The Competition Act, 2002 (12 of 2003) 5. The Food Safety and Standards Act, 2006 (34 of 2006) 6. The Drugs and Cosmetics Act, 1940 (23 of 1940) 7. The Sale of Goods Act, 1930 (3 of 1930) 8. The Real Estate (Regulation and Development) Act, 2016 (16 of 2016) 9. The Electricity Act, 2003 (36 of 2003) 10. The Insurance Act, 1938 (4 of 1938).”. [F. No. J-18/15/2021-CPU] ANUPAM MISHRA, Jt. Secy. Note: The principal rules were published in the Gazette of India, Extraordinary, Part-II, Section 3, Sub-section (i) vide number G.S.R. 452(E), dated the 15th July, 2020. Uploaded by Dte. of Printing at Government of India Press, Ring Road, Mayapuri, New Delhi-110064 and Published by the Controller of Publications, Delhi-110054.

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