The Ministry of Personnel, Public Grievances & Pensions, under Union Minister Dr. Jitendra Singh, convened the 14th Pension Adalat in New Delhi on September 10, 2025. This Adalat, organized by the Department of Pension & Pensioners' Welfare (DoPPW), focused on family pensioners and super senior pensioners, addressing 894 long-pending grievances from 21 departments and ministries. The initiative employed a "whole of government" approach, bringing together relevant stakeholders to expedite grievance redressal and reduce procedural delays. Of the 25,831 cases taken up across the 13 previous Pension Adalats, 18,481 have been successfully resolved. Examples of resolved cases from the 14th Adalat included disbursement of disability and commutation pension arrears to retired defense personnel and the settling of long-pending family pension dues to the widow of a deceased BSF constable. The largest number of grievances addressed pertained to the Department of Ex-Servicemen Welfare (250), the Department of Financial Services (Banking Division) (128), the Ministry of Home Affairs (78), and PCDAP, Prayagraj (313). Dr. Singh emphasized the importance of Pension Adalats as a mechanism for justice delivery, particularly for vulnerable pensioners. He also advocated for the establishment of Grievance Help Desks in every department/ministry and the strengthening of digital grievance monitoring systems.
Key Entities Referenced
Dr. Jitendra Singh: Union Minister of State Ministry of Personnel, Public Grievances and PensionsMoS Independent Charge for Science Technology, Earth Sciences, MoS PMO, Department of Atomic Energy, Department of Space, who chaired the 14th Pension Adalat.
Pension Adalat: A grievance redressal forum organized by the Department of Pension Pensioners Welfare (DoPPW) to resolve pension-related grievances.
Vigyan Bhawan, New Delhi: The location where the 14th Pension Adalat was held.
Department of Pension Pensioners Welfare (DoPPW): The department that organized the Pension Adalat.
Ministry of Personnel, Public Grievances and Pensions: The ministry under which the Department of Pension Pensioners Welfare operates.
Punjab Regiment: Mentioned in context of Hony. Lt. Balveer Singh case.
BSF: Border Security Force, mentioned in context of Smt. Champa Rautela case where her late husband was an ExConstable.
Prayagraj, Uttar Pradesh: Location of PCDAP (Principal Controller of Defence Accounts (Pensions)), one of the departments from where grievances were received.
Ministry of Personnel, Public Grievances & Pensions
Union Minister Dr. Jitendra Singh Chairs 14th
Pension Adalat at Vigyan Bhawan, New Delhi
894 Long-Pending Super senior and family pension
grievances Taken Up for Redressal
Over 25,800 Pension Grievances Taken Up, 18,481
Resolved Through 13 Pension Adalats – Dr. Jitendra
Singh
Dr. Jitendra Singh Reaffirms Governments
Commitment to Pensioners as Valued Contributors
to Nation-Building
Ensuring Dignity, Timely Justice, and Financial
Security for Pensioners and Their Families
Posted On: 10 SEP 2025 4:47PM by PIB Delhi
Union Minister of State Ministry of Personnel, Public Grievances and PensionsMoS (Independent Charge) for
Science & Technology, Earth Sciences, MoS PMO, Department of Atomic Energy, Department of Space, Dr.
Jitendra Singh chaired the 14th Pension Adalat at Vigyan Bhawan, New Delhi today.
The Adalat was organized by the Department of Pension & Pensioners’ Welfare (DoPPW) under the theme of
“Family Pensioners & Super Senior Pensioners”. A total of 894 chronic and long-pending grievances relating
to family pension matters from 21 Departments and Ministries were taken up for redressal.
Launching the 14th Pension Adalat, Dr. Jitendra Singh lauded the initiative for its unique “whole of
government approach” by bringing together all the concerned Departments/Ministries and agencies on one
platform.
Dr. Singh highlighted that the Adalat has expedited grievance redressal and reduced procedural delays.It has
provided timely justice to pensioners who had been waiting for their rightful dues for years.It has reaffirmed
the Government’s commitment to pensioners, recognizing them not just as beneficiaries but as active
contributors to society who deserve dignity and financial security in their advancing years.The Adalat brought relief to hundreds of pensioners and their families, many of whom had been struggling for
years. Some of the notable cases resolved include:
1. Hony. Lt. Balveer Singh (Punjab Regiment) – Retired on April 30, 2024, from Jammu. After delays
in processing, he finally received his disability and commutation pension amounting to ₹46,04,537.
2. Lt. Col. Partap Chand Sood – Retired on August 31, 1994, but had not received his notional fixation
of pension arrears due from January 1, 2006. The case was cleared, and he received arrears of
₹18,89,331.
3. Smt. Champa Rautela, aged 84 – Wife of late Ex-Constable Narayan Singh (BSF), who passed away
on February 26, 2014. She had not received any family pension since his demise. Her case was finally
settled, and she received ₹15 lakh as family pension dues.
These success stories reflect not just financial settlements but also restoration of dignity, justice, and relief for
the pensioners and their families.
The 894 grievances pertained to a wide spectrum of Departments/Ministries. The major share of grievances
was from Defence, Railways, and Home Affairs. The department-wise details are as follows:
S. No. Ministry/Department No. of Cases
1. Central Board of Direct Taxes (Income Tax) 5
2. Department of Animal Husbandry, Dairying 1
3. Department of Commerce 2
4. Department of Defence Finance 76
5. Department of Defence Production 5
6. Department of Defence Research and Development 3
7. Department of Ex-Servicemen Welfare 250
8. Department of Financial Services (Banking Division) 128
9. Department of Health & Family Welfare 2
10. Department of Military Affairs 3
11. Department of Personnel & Training 1
12. Department of Posts 1
13. Employees Provident Fund Organisation 10
14. Ministry of Civil Aviation 1
15. Ministry of Coal 1
16. Ministry of External Affairs 1
Ministry of Home Affairs (including Assam Rifles, BSF, CRPF, Delhi
17. 78
Police, CISF, ITBP, SSB, Census, Freedom Fighter Division)
18. Ministry of Housing & Urban Affairs 1
19. Ministry of Petroleum & Natural Gas 1
20. Ministry of Railways 11
21. PCDA(P), Prayagraj 313
Total Cases Taken Up 894
Taking an overview of the Pension Adalats held so far, Dr. Jitendra Singh informed that up to the 13th
Pension Adalat held in June 2025, a total of 25,831 cases were taken up, out of which 18,481 cases were
successfully resolved by various Ministries and Departments.Dr. Jitendra Singh emphasized that the Pension Adalats are not just grievance-redressal forums but a
mechanism of justice delivery, especially to the most vulnerable – widows, super senior citizens, and family
pensioners.
He underlined the need to establish Grievance Help Desks in every Department/Ministry to ensure that
pensioners feel their concerns are being heard at the earliest stage and strengthen the digital grievance
monitoring systems to avoid future delays.
The 14th Pension Adalat demonstrated that Government is committed to resolving even the oldest and most
complex cases. By ensuring that arrears worth lakhs of rupees are paid and justice delivered to those who had
been waiting for years, the Adalat restored faith in the system and underscored the Government’s sensitivity
towards pensioners.
Dr. Jitendra Singh said, “Each case resolved is not just about money, but about dignity, respect, and justice
for those who served the nation or supported their families in service to the nation.”****
NKR/ PSM
(Release ID: 2165311)