**Executive Summary**
The document provides information on various initiatives and achievements of the Ministry of Railways, including progress under the Amrit Bharat Station Scheme, bridge safety measures, coach manufacturing, stall allocation at railway stations, cleanliness initiatives, and measures to curb overcharging in trains. As of the report, 172 stations have been completed under the Amrit Bharat Station Scheme. The information was provided in response to questions in Lok Sabha on Wednesday by Shri Ashwini Vaishnaw.
**Key Points / Main Content**
* **Amrit Bharat Station Scheme:**
* Ministry of Railways launched the scheme for long-term station redevelopment.
* Involves master planning and phased implementation for station improvements.
* Master planning includes:
* Improved access and circulating areas.
* Integration with both sides of the city.
* Improved station buildings, waiting halls, toilets, and water booths.
* Wider foot over bridges/air concourses.
* Lifts/escalators/ramps.
* Improved platform surfaces and covers.
* Kiosks for local products (‘One Station One Product’).
* Parking areas and multimodal integration.
* Amenities for Divyangjans.
* Better passenger information systems.
* Executive lounges and business meeting spaces.
* Envisages sustainable solutions and city centre creation.
* 1337 stations identified; 172 stations completed so far.
* **Bridge Safety:**
* All railway bridges are inspected twice a year, before and after monsoon.
* Certain bridges inspected more frequently as per condition assessed by the Chief Bridge Engineer (CBE).
* 20% of important/major bridges undergo comprehensive technical inspection annually.
* Repair/rehabilitation/rebuilding is continuous, with 8,626 bridges addressed from 2022-2025.
* Subways/RUBs are inspected before and after monsoon.
* Water-logging reduction measures are being taken.
* Methodologies in Indian Railway Bridge Manual (IRBM) are followed.
* Quality assurance plan (QAP) and inspection & testing plan (ITP) are ensured.
* Accountability is incorporated via security deposit retention and penal provisions.
* **Coach Manufacturing:**
* Three coach manufacturing units are operational.
* Cost varies by location, coach type, capacity, and machinery.
* Rs. 2443 Cr sanctioned for upgrades at existing facilities.
* **LHB Coaches:**
* ICF coaches are being replaced with LHB coaches in phases.
* LHB coaches offer better riding, aesthetics, and safety features.
* LHB coach production increased from 2,337 (2004-14) to 42,677 (2014-25).
* **Stalls at Railway Stations:**
* Stalls are allocated via e-auction/e-tender per extant policy.
* 11,650 stalls/units are allocated, including to SC/ST applicants.
* No provision exists for free stall allocation.
* **Cleanliness:**
* Railways maintain cleanliness in coaches and stations.
* Mechanized coach cleaning is used.
* On-Board Housekeeping Staff Service is provided.
* Clean Train Station service introduced for mechanized cleaning.
* All coaches have bio-toilets (361,572 installed since 2014).
* Dedicated budgetary provisions for cleanliness; no passenger fare component.
* **Food and Catering:**
* 58 cr meals served annually, with a low complaint rate.
* RailMadad Portal used for complaints and suggestions.
* IRCTC and Railway officials conduct checks.
* Hospitality Monitors provide oversight.
* Measures to curb overcharging:
* SMS with menu and tariff links.
* POS machines.
* Awareness campaigns.
* Rates stickers.
* E-pantry service.
* QR code Identity Cards for staff.
* Pamphlet distribution.
* Inspection drives.
* Penalties for overcharging.
**Impact Analysis**
**Passengers**
* **Impact:** Improved station facilities, safer travel, cleaner trains and stations, better catering services, and protection against overcharging.
* **Action Required:** Utilize available feedback mechanisms (RailMadad Portal) to report issues and suggestions.
**Railway Employees**
* **Impact:** Responsibility for implementing station redevelopment plans, maintaining bridge safety, ensuring coach cleanliness, and adhering to catering standards.
* **Action Required:** Implement the provisions of the various schemes and guidelines as per the document.
**Vendors/Stall Owners**
* **Impact:** Opportunity to acquire stalls through e-auction/e-tender, subject to compliance with railway regulations.
* **Action Required:** Participate in the e-auction/e-tender process, adhere to prescribed pricing and quality standards.
**Bridge Engineers / Contractors**
* **Impact:** Adherence to Indian Railway Bridge Manual (IRBM) and Quality Assurance Plan (QAP).
* **Action Required:** Conduct regular inspection to identify safety issues, and apply corrective measures as needed.
Key Entities Referenced
Amrit Bharat Station Scheme: Scheme by Ministry of Railways for redevelopment of railway stations.
Ministry of Railways: The government ministry responsible for the railway infrastructure in India, and implementation of schemes such as Amrit Bharat Station Scheme.
Indian Railways: The operator of rail transport in India, responsible for safety, maintenance and cleanliness of trains and stations.
Indian Railway Bridge Manual (IRBM): Document providing methodologies for bridge rehabilitation works.
Ministry of Railways
Works of 172 Stations Completed Under Amrit
Bharat Station Scheme: Ashwini Vaishnaw
Indian Railways Inspects All Bridges Twice a Year; Certain
Bridges Inspected More Frequently Based on Their Condition
From 2,337 to 42,677: LHB Coach Manufacturing Jumps Over
18 Times Between 2004–14 and 2014–25
11650 Stalls/Units at Railway Stations; Allocated to Eligible
Applicants Including SC/ST Communities
Dedicated Budgetary Provisions for Maintaining Cleanliness
& Hygiene at Stations and Trains; No Component of
Passenger Fare Charged on Account of Providing
Cleanliness
POS Machines, E-Pantry Service, and SMS with Link of Menu
and Tariff to Curb Overcharging in Trains
Posted On: 05 FEB 2026 4:53PM by PIB Delhi
Station Redevelopment
For redevelopment of Stations with a long-term approach, Ministry of Railways has launched Amrit
Bharat Station Scheme. The scheme involves preparation of master plans and their implementation in
phases to improve the stations. The master planning includes:
• Improvement of access to station and circulating areas
• Integration of station with both sides of city
• Improvement of station building
• Improvement of waiting halls, toilets, sitting arrangement, water booths
• Provision of wider foot over bridge/air concourse commensurate with passenger
traffic
• Provision of lift/escalators/ramp
• Improvement /Provision of platform surface and cover over platforms• Provision of kiosks for local products through schemes like ‘One Station One
Product’
• Parking areas, Multimodal integration
• Amenities for Divyangjans
• Better passenger information systems
• Provision of executive lounges, nominated spaces for business meetings, landscaping,
etc. keeping in view the necessity at each station
The scheme also envisages sustainable and environment friendly solutions, provision of ballastless tracks
etc. as per necessity, phasing and feasibility and creation of city centre at the station in the long term. So
far, 1337 stations have been identified for development under this scheme. Till now, works of 172
stations have been completed.
Safety of Bridges
Safety of Bridges across the country is accorded high priority by Indian Railways (IR). To ensure greater
degree of safety/safeguards for bridges, there is a well-established system of inspection of Railway bridges
on IR. All the bridges are inspected twice a year by designated officials, once before the onset of
monsoon and a detailed inspection after the monsoon. In addition, certain bridges are also inspected
more frequently depending upon their condition as decided by the Chief Bridge Engineer (CBE).
Comprehensive Technical inspection of important & major bridges is done in a way that 20% of
such bridges are inspected annually.
Repair/Strengthening/Rehabilitation/Rebuilding of bridges is a continuous & ongoing process and is
undertaken based on inspections of bridges. During 2022-2025 (upto Dec’2025), 8,626 nos of railway
bridges have been repaired / rehabilitated/ strengthened / rebuild in Indian Railways.
In addition, certain railway bridges are also inspected more frequently depending upon their condition.
Repair/strengthening/rehabilitation /rebuilding of railway bridges is a continuous process and is
undertaken whenever so warranted by their physical condition as ascertained during these inspections.
Special technical audit is also conducted and follow up action is taken. The inspection of Subways/RUBs
is conducted before and after the onset of the monsoon. Steps has taken to reduce water-logging in Road
Under Bridges (RUBs) and subways, such as improved drainage in new designs, diverting water to natural
drains, providing humps and cross-drains, sealing joints, and installing high-capacity pumps at vulnerable
sites.
The methodologies of bridge rehabilitation works are provided in Indian Railway Bridge Manual (IRBM).
Adherence to the quality assurance plan (QAP), inspection & testing plan (ITP) is ensured through
contract management and general and special conditions of contract.
The retention of security deposit till defect liability period, penal provisions like termination of contract
have been incorporated for accountability of executing agency. Completion of Bridge works depends on
various factors like location, type, approval of schemes, availability of approach road, duration of working
season in a year due to climatic conditions, availability of blocks, imposition of speed restrictions etc.
Coach Manufacturing
Presently, there are three coach manufacturing units operational in the country under Ministry of
Railways. The cost of development of coach manufacturing units varies depending upon factors such as
location, the type of coaches proposed to be manufactured, planned production capacity, and the
machinery and plant to be installed. Expenditure on the development of coach manufacturing units isincurred over extended periods and across multiple phases covering the initial setting up of the units as
well as subsequent upgradation and augmentation of the facilities from time to time. For example, the
expenditure incurred on the setting up of the latest operational coach manufacturing unit- Modern Coach
Factory, Raebareli is Rs. 3,042.83 crore.
Further, Rs. 2443 Cr has been sanctioned for various projects related to the upgradation/ augmentation of
the three operational coach manufacturing units viz. Integral Coach Factory, Chennai, Rail Coach Factory,
Kapurthala, and Modern Coach Factory, Raebareli.
LHB Coaches
Regarding proliferation of LHB coaches, it is mentioned that the work of replacement of ICF coaches with
safer and more modern LHB coaches has been taken up in a phased manner. Technologically superior
LHB coaches have better riding, improved aesthetics and features like Lightweight design, Anti climbing
features, Air suspension (Secondary) with failure indication system, stainless steel shell and disc brake
system etc.
Production of LHB coaches during 2014-25 vis-à-vis 2004-14 is as under:
Period LHB coaches manufactured
2004-14 2,337 nos.
2014-25 42,677 nos. (more than 18 times)
Stalls at Railway Stations
To ensure availability of adequate facilities for travelling passengers, allotment of stalls at railway stations is
done through e-auction/e-tender in accordance with extant policy in vogue from time to time.
Presently, there are 11650 stalls/units at railway stations, allocated to eligible applicants including
those from SC/ST communities. There is no provision in the extant policy for allocation of free stalls
at railway stations.
Cleanliness
Cleanliness is a continuous process and Indian Railways (IR) makes every endeavour to keep coaches in
properly maintained and clean condition. Railways have taken several measures as follows to monitor and
ensure cleanliness and hygiene in coaches including washrooms:
· Mechanized Coach Cleaning is being ensured during primary maintenance for better
cleaning of the coach including interior, exterior and toilets.
· On-Board Housekeeping Staff Service is being provided to ensure cleanliness on run
and to attend to any passenger grievance.
· Clean Train Station service has been introduced for mechanized cleaning in
identified trains including washrooms during their scheduled stoppage enroute. Dedicated
team of staff equipped with high pressure jet machines and cleaning equipment carries out
cleaning followed by drying of coach toilets.· All passenger coaches have been installed with bio-toilets so that no human waste is
discharged from coaches on the track resulting in improved cleanliness level. The details of
provision of bio toilets are as under:
Period Number of Bio-Toilet fitted
2004-2014 9,587
2014-till date 3,61,572
· Regular monitoring is done through inspections, and feedback received through Rail
Madad/RailOne app and other passenger interfaces.
IR has dedicated budgetary provisions for maintaining cleanliness & hygiene at stations and trains.
No component of passenger fare is charged on account of providing cleanliness.
Food and Catering
Indian Railways serve about 58 cr meals every year on average. About only 0.0008% complaints are
received on average. Based on inquiry on these complaints during the last three years, a fine of Rs 2.6 cr has
been imposed.
In order to take passenger feedback, the complaint management system over Indian Railways has been
strengthened, simplified and made more accessible over the last few years through the introduction of
RailMadad Portal. With the launch of RailMadad Portal, Indian Railways provided passengers a single
window system to register complaints and suggestions.
IRCTC and Railway officials conduct surprise and periodic checks to ensure compliance with catering
standards on trains. IRCTC has deployed supervisors and catering assistants for ongoing monitoring of
onboard services and real-time resolution of passengers grievances. To enhance inspection coverage, IRCTC
has engaged additional Hospitality Monitors for sectional oversight of catering services on mail express
trains
Indian Railways continuously endeavour to make available food items to the travelling passengers as per the
prescribed rates. Necessary steps are accordingly taken by Indian Railways from time to time to ensure the
same. Following steps have been taken by Railways to curb overcharging in trains :
· SMS is sent to passengers with a link of menu and tariff to make them aware of rates.
· Installation of Point of Sale (POS) machines for billing and cashless payments.
· Conducting awareness campaigns to promote billing and curb overcharging.
· Rates stickers on Packaged Drinking Water (PDW) Buckets and Tea/Coffee urns.
· Introduction of e-pantry service in Mail/Express trains to facilitate passengers to book meals
through an online module.· Implementation of QR code enabled Identity Cards to onboard catering staff.
· Distribution of pamphlets to create awareness regarding the rate of catering items and Packaged
Drinking Water bottles.
· Special Inspection Drives to check overcharging and billing issues.
· Imposition of suitable penalty in cases of overcharging, if any.
This information was provided by the Union Minister for Railways, Information & Broadcasting and
Electronics & Information Technology, Shri Ashwini Vaishnaw, in written reply to questions in Lok
Sabha on Wednesday.
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Dharmendra Tewari/ Dr. Nayan Solanki
(Release ID: 2223862) Visitor Counter : 421
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